// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
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_0xbd49=['[%s][voiceAgentReport][queuecallerabandon]','[%s][voiceAgentReport][agentcomplete]\x20event:','agentconnectAt','[%s][voiceAgentReport][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','agentcompleteAt','complete','transfer','talktime','acw','acwtime','acwTimeout','agentacw','[%s][voiceAgentReport][agentcomplete]\x20sending\x20agentcomplete\x20event:','custom:agentcomplete','[%s][voiceAgentReport][agentcomplete]\x20sending\x20user:agentcomplete\x20event:','user:agentcomplete','[%s][voiceAgentReport][agentcomplete]','[%s][voiceAgentReport][varset]\x20event:','addVariable','keys','value','[%s][voiceAgentReport][varset]\x20destuniqueid:%s\x20variable:%s\x20value:%s','variable','[%s][voiceAgentReport][varset]','rtpaudioqosbridged','rtpaudioqosjitter','rtpaudioqosjitterbridged','rtpaudioqoslossbridged','rtpaudioqosrtt','rtpaudioqosrttbridged','sipcallid','sipuri','bridgepeer','bridgepvtcallid','membercalls','memberdynamic','memberlastcall','memberpenalty','memberrealtime','isNil','includes','[%s][voiceAgentReport][hangup]\x20destuniqueid:%s','[%s][voiceAgentReport][hangup]\x20sending\x20voiceAgentReport\x20event:','values','custom:voiceAgentReport','[%s][voiceAgentReport][hangup]','syncAttendedTransfer','[%s][voiceAgentReport][attendedtransfer]\x20event:','transfereeuniqueid','origtransfereruniqueid','[%s][voiceAgentReport][attendedtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','diff','seconds','secondtransfereruniqueid','[%s][voiceAgentReport][attendedtransfer]','[%s][voiceAgentReport][blindtransfer]\x20event:','transfereruniqueid','[%s][voiceAgentReport][blindtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','channel','[%s][voiceAgentReport][musiconholdstart]\x20interface:%s','onhold','[%s][voiceAgentReport][musiconholdstart]','[%s][voiceAgentReport][musiconholdstop]\x20event:','substring','[%s][voiceAgentReport][musiconholdstop]\x20interface:%s','[%s][voiceAgentReport][musiconholdstop]','exports','lodash','util','../../../config/environment','../../../config/logger','ami','../ami','redis','localhost','socket.io-emitter','channels','voiceQueues','agents','variables','agentcalled','syncAgentCalled','bind','agentconnect','syncAgentConnect','agentringnoanswer','syncAgentRingNoAnswer','queuecallerabandon','syncQueueCallerAbandon','agentcomplete','syncAgentComplete','varset','syncVarSet','hangup','syncHangup','musiconholdstart','syncMusicOnHoldStop','attendedtransfer','blindtransfer','syncBlindTransfer','emit','prototype','isNotNull','info','[%s][voiceAgentReport][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called','uniqueid','membername','destuniqueid','debug','[%s][voiceAgentReport][agentcalled]\x20event:','isUndefined','called','queue','mandatoryDisposition','type','inbound','merge','omit','privilege','[%s][voiceAgentReport][agentcalled]\x20sending\x20agentcalled\x20event:','inspect','custom:agentcalled','[%s][voiceAgentReport][agentcalled]\x20sending\x20user:called\x20event:','format','user:%s','user:called','error','[%s][voiceAgentReport][agentcalled]','[%s][voiceAgentReport][agentconnect]\x20event:','hasOwnProperty','[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','YYYY-MM-DD\x20HH:mm:ss','connectedlinename','connectedlinenum','destchannelstate','destchannelstatedesc','holdtime','lastevent','connect','interface','pick','destconnectedlinenum','[%s][voiceAgentReport][agentconnect]\x20sending\x20agentconnect\x20event:','custom:agentconnect','user:agentconnect','[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:answered_elsewhere','agentringnoanswerAt','answered_elsewhere','reason','custom:agentansweredelsewhere','[%s][voiceAgentReport][agentconnect]','[%s][voiceAgentReport][agentringnoanswer]\x20event:','[%s][voiceAgentReport][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:rejected','rejected','custom:agentringnoanswer','[%s][voiceAgentReport][agentringnoanswer]','[%s][voiceAgentReport][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','custom:agentqueuecallerabandon'];(function(_0x28baa3,_0x4f7c5a){var _0x1db879=function(_0x1eca44){while(--_0x1eca44){_0x28baa3['push'](_0x28baa3['shift']());}};_0x1db879(++_0x4f7c5a);}(_0xbd49,0xe1));var _0x9bd4=function(_0x14b926,_0x2eefcd){_0x14b926=_0x14b926-0x0;var _0xf2b3bf=_0xbd49[_0x14b926];return _0xf2b3bf;};'use strict';var _=require(_0x9bd4('0x0'));var moment=require('moment');var util=require(_0x9bd4('0x1'));var Redis=require('ioredis');var config=require(_0x9bd4('0x2'));var logger=require(_0x9bd4('0x3'))(_0x9bd4('0x4'));var ami=require(_0x9bd4('0x5'));config[_0x9bd4('0x6')]=_['defaults'](config[_0x9bd4('0x6')],{'host':_0x9bd4('0x7'),'port':0x18eb});var io=require(_0x9bd4('0x8'))(new Redis(config[_0x9bd4('0x6')]));function VoiceAgentReport(_0x952a38){this[_0x9bd4('0x9')]={};this[_0x9bd4('0xa')]=_0x952a38['voiceQueues'];this[_0x9bd4('0xb')]=_0x952a38['agents'];this[_0x9bd4('0xc')]={};ami['on'](_0x9bd4('0xd'),this[_0x9bd4('0xe')][_0x9bd4('0xf')](this));ami['on'](_0x9bd4('0x10'),this[_0x9bd4('0x11')]['bind'](this));ami['on'](_0x9bd4('0x12'),this[_0x9bd4('0x13')][_0x9bd4('0xf')](this));ami['on'](_0x9bd4('0x14'),this[_0x9bd4('0x15')][_0x9bd4('0xf')](this));ami['on'](_0x9bd4('0x16'),this[_0x9bd4('0x17')][_0x9bd4('0xf')](this));ami['on'](_0x9bd4('0x18'),this[_0x9bd4('0x19')][_0x9bd4('0xf')](this));ami['on'](_0x9bd4('0x1a'),this[_0x9bd4('0x1b')][_0x9bd4('0xf')](this));ami['on'](_0x9bd4('0x1c'),this['syncMusicOnHoldStart'][_0x9bd4('0xf')](this));ami['on']('musiconholdstop',this[_0x9bd4('0x1d')][_0x9bd4('0xf')](this));ami['on'](_0x9bd4('0x1e'),this['syncAttendedTransfer']['bind'](this));ami['on'](_0x9bd4('0x1f'),this[_0x9bd4('0x20')]['bind'](this));}VoiceAgentReport['prototype']['emit']=function(_0x211f02,_0x44195f,_0x4c4886){io['to'](_0x211f02)[_0x9bd4('0x21')](_0x44195f,_0x4c4886);};VoiceAgentReport[_0x9bd4('0x22')][_0x9bd4('0x23')]=function(_0x2e740f){return _0x2e740f!==null&&!_['isUndefined'](_0x2e740f);};VoiceAgentReport[_0x9bd4('0x22')][_0x9bd4('0xe')]=function(_0x314245){try{if(this[_0x9bd4('0x23')](_0x314245)){logger[_0x9bd4('0x24')](_0x9bd4('0x25'),_0x314245[_0x9bd4('0x26')],_0x314245[_0x9bd4('0x27')],_0x314245[_0x9bd4('0x28')]);logger[_0x9bd4('0x29')](_0x9bd4('0x2a'),_0x314245[_0x9bd4('0x26')],util['inspect'](_0x314245,{'showHidden':![],'depth':null}));if(_[_0x9bd4('0x2b')](this[_0x9bd4('0x9')][_0x314245[_0x9bd4('0x26')]])){this[_0x9bd4('0x9')][_0x314245[_0x9bd4('0x26')]]={};}if(_[_0x9bd4('0x2b')](this[_0x9bd4('0x9')][_0x314245['uniqueid']][_0x314245[_0x9bd4('0x28')]])){this['channels'][_0x314245['uniqueid']][_0x314245['destuniqueid']]={'agentcalledAt':moment()['format']('YYYY-MM-DD\x20HH:mm:ss'),'lastevent':_0x9bd4('0x2c'),'mandatoryDisposition':this[_0x9bd4('0xa')][_0x314245[_0x9bd4('0x2d')]]?this['voiceQueues'][_0x314245[_0x9bd4('0x2d')]][_0x9bd4('0x2e')]||![]:![],'type':this['voiceQueues'][_0x314245[_0x9bd4('0x2d')]]?this[_0x9bd4('0xa')][_0x314245[_0x9bd4('0x2d')]][_0x9bd4('0x2f')]||_0x9bd4('0x30'):_0x9bd4('0x30'),'variables':this[_0x9bd4('0xc')][_0x314245[_0x9bd4('0x26')]]};}_[_0x9bd4('0x31')](this[_0x9bd4('0x9')][_0x314245['uniqueid']][_0x314245[_0x9bd4('0x28')]],_[_0x9bd4('0x32')](_0x314245,['event',_0x9bd4('0x33')]));logger[_0x9bd4('0x29')](_0x9bd4('0x34'),_0x314245[_0x9bd4('0x26')],util[_0x9bd4('0x35')](this['channels'][_0x314245[_0x9bd4('0x26')]][_0x314245['destuniqueid']],{'showHidden':![],'depth':null}));ami['emit'](_0x9bd4('0x36'),this[_0x9bd4('0x9')][_0x314245['uniqueid']][_0x314245['destuniqueid']]);logger[_0x9bd4('0x29')](_0x9bd4('0x37'),_0x314245[_0x9bd4('0x26')],util[_0x9bd4('0x35')](this[_0x9bd4('0x9')][_0x314245[_0x9bd4('0x26')]][_0x314245['destuniqueid']],{'showHidden':![],'depth':null}));this['emit'](util[_0x9bd4('0x38')](_0x9bd4('0x39'),_0x314245[_0x9bd4('0x27')]),_0x9bd4('0x3a'),this['channels'][_0x314245[_0x9bd4('0x26')]][_0x314245[_0x9bd4('0x28')]]);}}catch(_0x4647f2){logger[_0x9bd4('0x3b')](_0x9bd4('0x3c'),_0x314245[_0x9bd4('0x26')],util[_0x9bd4('0x35')](_0x4647f2,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x9bd4('0x22')][_0x9bd4('0x11')]=function(_0x2ee336){try{if(this[_0x9bd4('0x23')](_0x2ee336)){if(this[_0x9bd4('0x9')][_0x2ee336['uniqueid']]){logger[_0x9bd4('0x29')](_0x9bd4('0x3d'),_0x2ee336[_0x9bd4('0x26')],util['inspect'](_0x2ee336,{'showHidden':![],'depth':null}));for(var _0xa684bf in this[_0x9bd4('0x9')][_0x2ee336['uniqueid']]){if(this[_0x9bd4('0x9')][_0x2ee336['uniqueid']][_0x9bd4('0x3e')](_0xa684bf)){if(_0x2ee336[_0x9bd4('0x28')]===_0xa684bf){logger[_0x9bd4('0x24')](_0x9bd4('0x3f'),_0x2ee336['uniqueid'],_0x2ee336['membername'],_0x2ee336['destuniqueid']);this[_0x9bd4('0x9')][_0x2ee336['uniqueid']][_0xa684bf]['agentconnectAt']=moment()['format'](_0x9bd4('0x40'));this[_0x9bd4('0x9')][_0x2ee336['uniqueid']][_0xa684bf][_0x9bd4('0x41')]=_0x2ee336[_0x9bd4('0x41')];this[_0x9bd4('0x9')][_0x2ee336[_0x9bd4('0x26')]][_0xa684bf][_0x9bd4('0x42')]=_0x2ee336[_0x9bd4('0x42')];this[_0x9bd4('0x9')][_0x2ee336[_0x9bd4('0x26')]][_0xa684bf][_0x9bd4('0x43')]=_0x2ee336[_0x9bd4('0x43')];this['channels'][_0x2ee336[_0x9bd4('0x26')]][_0xa684bf][_0x9bd4('0x44')]=_0x2ee336['destchannelstatedesc'];this[_0x9bd4('0x9')][_0x2ee336[_0x9bd4('0x26')]][_0xa684bf][_0x9bd4('0x45')]=_0x2ee336[_0x9bd4('0x45')];this['channels'][_0x2ee336[_0x9bd4('0x26')]][_0xa684bf][_0x9bd4('0x46')]=_0x9bd4('0x47');_[_0x9bd4('0x31')](this[_0x9bd4('0xb')][_0x2ee336[_0x9bd4('0x48')]],_[_0x9bd4('0x49')](_0x2ee336,[_0x9bd4('0x2d'),_0x9bd4('0x4a')]));logger[_0x9bd4('0x29')](_0x9bd4('0x4b'),_0x2ee336[_0x9bd4('0x26')],util[_0x9bd4('0x35')](this[_0x9bd4('0x9')][_0x2ee336[_0x9bd4('0x26')]][_0x2ee336['destuniqueid']],{'showHidden':![],'depth':null}));ami[_0x9bd4('0x21')](_0x9bd4('0x4c'),this[_0x9bd4('0x9')][_0x2ee336[_0x9bd4('0x26')]][_0x2ee336[_0x9bd4('0x28')]]);logger[_0x9bd4('0x29')]('[%s][voiceAgentReport][agentcalled]\x20sending\x20user:agentconnect\x20event:',_0x2ee336[_0x9bd4('0x26')],util[_0x9bd4('0x35')](this['channels'][_0x2ee336[_0x9bd4('0x26')]][_0x2ee336[_0x9bd4('0x28')]],{'showHidden':![],'depth':null}));this[_0x9bd4('0x21')](util['format'](_0x9bd4('0x39'),_0x2ee336[_0x9bd4('0x27')]),_0x9bd4('0x4d'),this[_0x9bd4('0x9')][_0x2ee336[_0x9bd4('0x26')]][_0x2ee336['destuniqueid']]);}else if(!this[_0x9bd4('0x9')][_0x2ee336[_0x9bd4('0x26')]][_0xa684bf][_0x9bd4('0x12')]&&!this[_0x9bd4('0x9')][_0x2ee336[_0x9bd4('0x26')]][_0xa684bf][_0x9bd4('0x16')]){logger[_0x9bd4('0x24')](_0x9bd4('0x4e'),_0x2ee336[_0x9bd4('0x26')],this[_0x9bd4('0x9')][_0x2ee336[_0x9bd4('0x26')]][_0xa684bf][_0x9bd4('0x27')],_0xa684bf);this[_0x9bd4('0x9')][_0x2ee336[_0x9bd4('0x26')]][_0xa684bf]['agentringnoanswer']=!![];this['channels'][_0x2ee336[_0x9bd4('0x26')]][_0xa684bf][_0x9bd4('0x4f')]=moment()['format'](_0x9bd4('0x40'));this[_0x9bd4('0x9')][_0x2ee336[_0x9bd4('0x26')]][_0xa684bf]['answeredelsewheredestinationuniqueid']=_0x2ee336[_0x9bd4('0x28')];this[_0x9bd4('0x9')][_0x2ee336[_0x9bd4('0x26')]][_0xa684bf]['answeredelsewheremembername']=_0x2ee336[_0x9bd4('0x27')];this[_0x9bd4('0x9')][_0x2ee336[_0x9bd4('0x26')]][_0xa684bf][_0x9bd4('0x46')]=_0x9bd4('0x50');this[_0x9bd4('0x9')][_0x2ee336[_0x9bd4('0x26')]][_0xa684bf][_0x9bd4('0x51')]=_0x9bd4('0x50');logger['debug']('[%s][voiceAgentReport][agentconnect]\x20sending\x20agentansweredelsewhere\x20event:',_0x2ee336['uniqueid'],util['inspect'](this[_0x9bd4('0x9')][_0x2ee336[_0x9bd4('0x26')]][_0xa684bf],{'showHidden':![],'depth':null}));ami[_0x9bd4('0x21')](_0x9bd4('0x52'),this[_0x9bd4('0x9')][_0x2ee336[_0x9bd4('0x26')]][_0xa684bf]);}}}}}}catch(_0x1adec8){logger['error'](_0x9bd4('0x53'),_0x2ee336[_0x9bd4('0x26')],util['inspect'](_0x1adec8,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x9bd4('0x22')]['syncAgentRingNoAnswer']=function(_0xcf9977){try{if(this[_0x9bd4('0x23')](_0xcf9977)){logger[_0x9bd4('0x29')](_0x9bd4('0x54'),_0xcf9977[_0x9bd4('0x26')],util[_0x9bd4('0x35')](_0xcf9977,{'showHidden':![],'depth':null}));if(this[_0x9bd4('0x9')][_0xcf9977['uniqueid']]&&this[_0x9bd4('0x9')][_0xcf9977['uniqueid']][_0xcf9977[_0x9bd4('0x28')]]){logger[_0x9bd4('0x24')](_0x9bd4('0x55'),_0xcf9977[_0x9bd4('0x26')],_0xcf9977[_0x9bd4('0x27')],_0xcf9977[_0x9bd4('0x28')]);this[_0x9bd4('0x9')][_0xcf9977[_0x9bd4('0x26')]][_0xcf9977[_0x9bd4('0x28')]]['agentringnoanswer']=!![];this['channels'][_0xcf9977[_0x9bd4('0x26')]][_0xcf9977['destuniqueid']][_0x9bd4('0x4f')]=moment()[_0x9bd4('0x38')](_0x9bd4('0x40'));this['channels'][_0xcf9977[_0x9bd4('0x26')]][_0xcf9977[_0x9bd4('0x28')]][_0x9bd4('0x46')]='rejected';this[_0x9bd4('0x9')][_0xcf9977[_0x9bd4('0x26')]][_0xcf9977[_0x9bd4('0x28')]][_0x9bd4('0x51')]=_0x9bd4('0x56');logger['debug']('[%s][voiceAgentReport][agentringnoanswer]\x20sending\x20agentringnoanswer\x20event:',_0xcf9977[_0x9bd4('0x26')],util[_0x9bd4('0x35')](this[_0x9bd4('0x9')][_0xcf9977[_0x9bd4('0x26')]][_0xcf9977[_0x9bd4('0x28')]],{'showHidden':![],'depth':null}));ami['emit'](_0x9bd4('0x57'),this[_0x9bd4('0x9')][_0xcf9977[_0x9bd4('0x26')]][_0xcf9977[_0x9bd4('0x28')]]);}}}catch(_0x27ea21){logger[_0x9bd4('0x3b')](_0x9bd4('0x58'),_0xcf9977[_0x9bd4('0x26')],util[_0x9bd4('0x35')](_0x27ea21,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x9bd4('0x22')][_0x9bd4('0x15')]=function(_0x16f52c){try{if(this[_0x9bd4('0x23')](_0x16f52c)){logger[_0x9bd4('0x29')]('[%s][voiceAgentReport][queuecallerabandon]\x20event:',_0x16f52c[_0x9bd4('0x26')],util[_0x9bd4('0x35')](_0x16f52c,{'showHidden':![],'depth':null}));if(this['channels'][_0x16f52c[_0x9bd4('0x26')]]){for(var _0x14aa1d in this['channels'][_0x16f52c[_0x9bd4('0x26')]]){if(this[_0x9bd4('0x9')][_0x16f52c[_0x9bd4('0x26')]]['hasOwnProperty'](_0x14aa1d)&&!this[_0x9bd4('0x9')][_0x16f52c[_0x9bd4('0x26')]][_0x14aa1d][_0x9bd4('0x12')]&&!this[_0x9bd4('0x9')][_0x16f52c[_0x9bd4('0x26')]][_0x14aa1d]['agentcomplete']){logger[_0x9bd4('0x24')](_0x9bd4('0x59'),_0x16f52c[_0x9bd4('0x26')],this['channels'][_0x16f52c[_0x9bd4('0x26')]][_0x14aa1d][_0x9bd4('0x27')],_0x14aa1d);this[_0x9bd4('0x9')][_0x16f52c[_0x9bd4('0x26')]][_0x14aa1d][_0x9bd4('0x12')]=!![];this[_0x9bd4('0x9')][_0x16f52c[_0x9bd4('0x26')]][_0x14aa1d][_0x9bd4('0x4f')]=moment()[_0x9bd4('0x38')]('YYYY-MM-DD\x20HH:mm:ss');this['channels'][_0x16f52c['uniqueid']][_0x14aa1d][_0x9bd4('0x46')]='abandoned';this[_0x9bd4('0x9')][_0x16f52c['uniqueid']][_0x14aa1d]['reason']='abandoned';logger[_0x9bd4('0x29')]('[%s][voiceAgentReport][queuecallerabandon]\x20sending\x20agentqueuecallerabandon\x20event:',_0x16f52c[_0x9bd4('0x26')],util[_0x9bd4('0x35')](this[_0x9bd4('0x9')][_0x16f52c[_0x9bd4('0x26')]][_0x14aa1d],{'showHidden':![],'depth':null}));ami[_0x9bd4('0x21')](_0x9bd4('0x5a'),this['channels'][_0x16f52c[_0x9bd4('0x26')]][_0x14aa1d]);}}}}}catch(_0x5aeb94){logger[_0x9bd4('0x3b')](_0x9bd4('0x5b'),_0x16f52c['uniqueid'],util[_0x9bd4('0x35')](_0x5aeb94,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x9bd4('0x17')]=function(_0x4f10f0){try{if(this[_0x9bd4('0x23')](_0x4f10f0)){logger['debug'](_0x9bd4('0x5c'),_0x4f10f0[_0x9bd4('0x26')],util['inspect'](_0x4f10f0,{'showHidden':![],'depth':null}));if(this[_0x9bd4('0x9')][_0x4f10f0[_0x9bd4('0x26')]]){for(var _0x163b87 in this['channels'][_0x4f10f0[_0x9bd4('0x26')]]){if(this[_0x9bd4('0x9')][_0x4f10f0['uniqueid']][_0x9bd4('0x3e')](_0x163b87)){if(this[_0x9bd4('0x9')][_0x4f10f0['uniqueid']][_0x163b87][_0x9bd4('0x5d')]&&!this['channels'][_0x4f10f0[_0x9bd4('0x26')]][_0x163b87][_0x9bd4('0x16')]){logger[_0x9bd4('0x24')](_0x9bd4('0x5e'),_0x4f10f0[_0x9bd4('0x26')],this[_0x9bd4('0x9')][_0x4f10f0[_0x9bd4('0x26')]][_0x163b87][_0x9bd4('0x27')],_0x163b87);this[_0x9bd4('0x9')][_0x4f10f0[_0x9bd4('0x26')]][_0x163b87]['agentcomplete']=!![];this[_0x9bd4('0x9')][_0x4f10f0[_0x9bd4('0x26')]][_0x163b87][_0x9bd4('0x5f')]=moment()[_0x9bd4('0x38')]('YYYY-MM-DD\x20HH:mm:ss');this[_0x9bd4('0x9')][_0x4f10f0['uniqueid']][_0x163b87][_0x9bd4('0x46')]=_0x9bd4('0x60');this[_0x9bd4('0x9')][_0x4f10f0[_0x9bd4('0x26')]][_0x163b87][_0x9bd4('0x51')]=_0x4f10f0[_0x9bd4('0x51')]==_0x9bd4('0x61')?'agent':_0x4f10f0['reason'];this[_0x9bd4('0x9')][_0x4f10f0[_0x9bd4('0x26')]][_0x163b87][_0x9bd4('0x62')]=_0x4f10f0['talktime'];if(this[_0x9bd4('0xa')][_0x4f10f0[_0x9bd4('0x2d')]]&&this[_0x9bd4('0xa')][_0x4f10f0[_0x9bd4('0x2d')]][_0x9bd4('0x63')]){this[_0x9bd4('0x9')][_0x4f10f0[_0x9bd4('0x26')]][_0x163b87][_0x9bd4('0x64')]=this[_0x9bd4('0xa')][_0x4f10f0['queue']][_0x9bd4('0x65')];this[_0x9bd4('0x9')][_0x4f10f0['uniqueid']][_0x163b87][_0x9bd4('0x66')]=!![];}this['agents'][_0x4f10f0[_0x9bd4('0x48')]]=_[_0x9bd4('0x32')](this[_0x9bd4('0xb')][_0x4f10f0['interface']],[_0x9bd4('0x2d'),_0x9bd4('0x4a')]);logger[_0x9bd4('0x29')](_0x9bd4('0x67'),_0x4f10f0[_0x9bd4('0x26')],util[_0x9bd4('0x35')](this[_0x9bd4('0x9')][_0x4f10f0[_0x9bd4('0x26')]][_0x163b87],{'showHidden':![],'depth':null}));ami[_0x9bd4('0x21')](_0x9bd4('0x68'),this[_0x9bd4('0x9')][_0x4f10f0[_0x9bd4('0x26')]][_0x163b87]);logger[_0x9bd4('0x29')](_0x9bd4('0x69'),_0x4f10f0[_0x9bd4('0x26')],util['inspect'](this['channels'][_0x4f10f0['uniqueid']][_0x163b87],{'showHidden':![],'depth':null}));this[_0x9bd4('0x21')](util['format']('user:%s',_0x4f10f0[_0x9bd4('0x27')]),_0x9bd4('0x6a'),this['channels'][_0x4f10f0[_0x9bd4('0x26')]][_0x163b87]);}}}}}}catch(_0x6fec0b){logger[_0x9bd4('0x3b')](_0x9bd4('0x6b'),_0x4f10f0[_0x9bd4('0x26')],util[_0x9bd4('0x35')](_0x6fec0b,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x9bd4('0x22')]['syncVarSet']=function(_0x5e8280){try{if(this[_0x9bd4('0x23')](_0x5e8280)){logger['debug'](_0x9bd4('0x6c'),_0x5e8280['uniqueid'],util[_0x9bd4('0x35')](_0x5e8280,{'showHidden':![],'depth':null}));this[_0x9bd4('0x6d')](_0x5e8280[_0x9bd4('0x26')],_[_0x9bd4('0x6e')](_0x5e8280['variable'])[0x0],_0x5e8280[_0x9bd4('0x6f')]);if(this[_0x9bd4('0x9')][_0x5e8280[_0x9bd4('0x26')]]){for(var _0x3bd3c7 in this[_0x9bd4('0x9')][_0x5e8280[_0x9bd4('0x26')]]){if(this[_0x9bd4('0x9')][_0x5e8280[_0x9bd4('0x26')]]['hasOwnProperty'](_0x3bd3c7)){logger[_0x9bd4('0x24')](_0x9bd4('0x70'),_0x5e8280['uniqueid'],_0x3bd3c7,_[_0x9bd4('0x6e')](_0x5e8280[_0x9bd4('0x71')])[0x0],_0x5e8280[_0x9bd4('0x6f')]);if(_[_0x9bd4('0x2b')](this[_0x9bd4('0x9')][_0x5e8280[_0x9bd4('0x26')]][_0x3bd3c7]['variables'])){this[_0x9bd4('0x9')][_0x5e8280[_0x9bd4('0x26')]][_0x3bd3c7]['variables']={};}this[_0x9bd4('0x9')][_0x5e8280[_0x9bd4('0x26')]][_0x3bd3c7][_0x9bd4('0xc')]=this['variables'][_0x5e8280[_0x9bd4('0x26')]];}}}}}catch(_0x5b0d25){logger[_0x9bd4('0x3b')](_0x9bd4('0x72'),_0x5e8280[_0x9bd4('0x26')],util['inspect'](_0x5b0d25,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x9bd4('0x6d')]=function(_0x413cb0,_0x6e4149,_0x3cbadb){var _0x247c5a=['rtpaudioqos',_0x9bd4('0x73'),_0x9bd4('0x74'),_0x9bd4('0x75'),'rtpaudioqosloss',_0x9bd4('0x76'),_0x9bd4('0x77'),_0x9bd4('0x78'),_0x9bd4('0x79'),_0x9bd4('0x7a'),_0x9bd4('0x7b'),_0x9bd4('0x7c'),_0x9bd4('0x7d'),_0x9bd4('0x7e'),'memberinterface',_0x9bd4('0x7f'),_0x9bd4('0x27'),_0x9bd4('0x80'),_0x9bd4('0x81')];if(!_[_0x9bd4('0x82')](_0x6e4149)&&!_[_0x9bd4('0x83')](_0x247c5a,_0x6e4149)){if(_[_0x9bd4('0x2b')](this[_0x9bd4('0xc')][_0x413cb0])){this[_0x9bd4('0xc')][_0x413cb0]={};}this[_0x9bd4('0xc')][_0x413cb0][_0x6e4149]=_0x3cbadb;}};VoiceAgentReport[_0x9bd4('0x22')]['syncHangup']=function(_0x4e3868){try{if(this[_0x9bd4('0x23')](_0x4e3868)){logger[_0x9bd4('0x29')]('[%s][voiceAgentReport][hangup]\x20event:',_0x4e3868[_0x9bd4('0x26')],util['inspect'](_0x4e3868,{'showHidden':![],'depth':null}));if(this['channels'][_0x4e3868['uniqueid']]){for(var _0x169568 in this[_0x9bd4('0x9')][_0x4e3868[_0x9bd4('0x26')]]){if(this[_0x9bd4('0x9')][_0x4e3868[_0x9bd4('0x26')]][_0x9bd4('0x3e')](_0x169568)){if(this[_0x9bd4('0x9')][_0x4e3868['uniqueid']][_0x169568]['reason']==_0x9bd4('0x61')&&this[_0x9bd4('0x9')][_0x4e3868[_0x9bd4('0x26')]][_0x169568][_0x9bd4('0x16')]){logger[_0x9bd4('0x24')](_0x9bd4('0x84'),_0x4e3868['uniqueid'],_0x169568);this[_0x9bd4('0x9')][_0x4e3868[_0x9bd4('0x26')]][_0x169568][_0x9bd4('0x5f')]=moment()[_0x9bd4('0x38')]('YYYY-MM-DD\x20HH:mm:ss');}}}logger[_0x9bd4('0x29')](_0x9bd4('0x85'),_0x4e3868[_0x9bd4('0x26')],util[_0x9bd4('0x35')](_[_0x9bd4('0x86')](this[_0x9bd4('0x9')][_0x4e3868['uniqueid']]),{'showHidden':![],'depth':null}));ami[_0x9bd4('0x21')](_0x9bd4('0x87'),_[_0x9bd4('0x86')](this[_0x9bd4('0x9')][_0x4e3868[_0x9bd4('0x26')]]));delete this['channels'][_0x4e3868[_0x9bd4('0x26')]];}if(this[_0x9bd4('0xc')][_0x4e3868[_0x9bd4('0x26')]]){delete this[_0x9bd4('0xc')][_0x4e3868[_0x9bd4('0x26')]];}}}catch(_0x282ec4){logger[_0x9bd4('0x3b')](_0x9bd4('0x88'),_0x4e3868[_0x9bd4('0x26')],util[_0x9bd4('0x35')](_0x282ec4,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x9bd4('0x22')][_0x9bd4('0x89')]=function(_0xd0cdc3){try{if(this['isNotNull'](_0xd0cdc3)){logger[_0x9bd4('0x29')](_0x9bd4('0x8a'),_0xd0cdc3[_0x9bd4('0x26')],util[_0x9bd4('0x35')](_0xd0cdc3,{'showHidden':![],'depth':null}));if(this[_0x9bd4('0x9')][_0xd0cdc3[_0x9bd4('0x8b')]]){for(var _0x2b83e9 in this[_0x9bd4('0x9')][_0xd0cdc3['transfereeuniqueid']]){if(this[_0x9bd4('0x9')][_0xd0cdc3[_0x9bd4('0x8b')]]['hasOwnProperty'](_0x2b83e9)){if(_0xd0cdc3[_0x9bd4('0x8c')]===_0x2b83e9){logger[_0x9bd4('0x24')](_0x9bd4('0x8d'),_0xd0cdc3[_0x9bd4('0x26')],this[_0x9bd4('0x9')][_0xd0cdc3[_0x9bd4('0x8b')]][_0x2b83e9][_0x9bd4('0x27')],_0x2b83e9);var _0x1afd0f=moment();this['channels'][_0xd0cdc3[_0x9bd4('0x8b')]][_0x2b83e9][_0x9bd4('0x16')]=!![];this[_0x9bd4('0x9')][_0xd0cdc3[_0x9bd4('0x8b')]][_0x2b83e9]['agentcompleteAt']=moment()['format'](_0x9bd4('0x40'));this[_0x9bd4('0x9')][_0xd0cdc3[_0x9bd4('0x8b')]][_0x2b83e9][_0x9bd4('0x46')]=_0x9bd4('0x60');this[_0x9bd4('0x9')][_0xd0cdc3[_0x9bd4('0x8b')]][_0x2b83e9][_0x9bd4('0x51')]='transfer';this[_0x9bd4('0x9')][_0xd0cdc3[_0x9bd4('0x8b')]][_0x2b83e9]['talktime']=_0x1afd0f[_0x9bd4('0x8e')](this[_0x9bd4('0x9')][_0xd0cdc3['transfereeuniqueid']][_0x2b83e9][_0x9bd4('0x5d')],_0x9bd4('0x8f'));}}}}if(this[_0x9bd4('0x9')][_0xd0cdc3[_0x9bd4('0x90')]]){var _0x253f33=this[_0x9bd4('0x9')][_0xd0cdc3['secondtransfereruniqueid']];this[_0x9bd4('0x9')][_0xd0cdc3['secondtransfereruniqueid']]=this[_0x9bd4('0x9')][_0xd0cdc3[_0x9bd4('0x8b')]];this[_0x9bd4('0x9')][_0xd0cdc3[_0x9bd4('0x8b')]]=_0x253f33;}}}catch(_0x4abba5){logger['error'](_0x9bd4('0x91'),_0xd0cdc3[_0x9bd4('0x26')],util[_0x9bd4('0x35')](_0x4abba5,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x9bd4('0x22')][_0x9bd4('0x20')]=function(_0x5cac87){try{if(this[_0x9bd4('0x23')](_0x5cac87)){logger[_0x9bd4('0x29')](_0x9bd4('0x92'),_0x5cac87['uniqueid'],util[_0x9bd4('0x35')](_0x5cac87,{'showHidden':![],'depth':null}));if(this[_0x9bd4('0x9')][_0x5cac87['transfereeuniqueid']]){for(var _0x10ed22 in this[_0x9bd4('0x9')][_0x5cac87[_0x9bd4('0x8b')]]){if(this[_0x9bd4('0x9')][_0x5cac87[_0x9bd4('0x8b')]][_0x9bd4('0x3e')](_0x10ed22)){if(_0x5cac87[_0x9bd4('0x93')]===_0x10ed22){logger['info'](_0x9bd4('0x94'),_0x5cac87[_0x9bd4('0x26')],this[_0x9bd4('0x9')][_0x5cac87[_0x9bd4('0x8b')]][_0x10ed22]['membername'],_0x10ed22);var _0x50f20a=moment();this['channels'][_0x5cac87[_0x9bd4('0x8b')]][_0x10ed22][_0x9bd4('0x16')]=!![];this[_0x9bd4('0x9')][_0x5cac87[_0x9bd4('0x8b')]][_0x10ed22][_0x9bd4('0x5f')]=_0x50f20a;this[_0x9bd4('0x9')][_0x5cac87[_0x9bd4('0x8b')]][_0x10ed22]['lastevent']=_0x9bd4('0x60');this[_0x9bd4('0x9')][_0x5cac87[_0x9bd4('0x8b')]][_0x10ed22][_0x9bd4('0x51')]=_0x9bd4('0x61');this[_0x9bd4('0x9')][_0x5cac87[_0x9bd4('0x8b')]][_0x10ed22][_0x9bd4('0x62')]=_0x50f20a['diff'](this[_0x9bd4('0x9')][_0x5cac87[_0x9bd4('0x8b')]][_0x10ed22]['agentconnectAt'],_0x9bd4('0x8f'));}}}}}}catch(_0x10d1a3){logger['error']('[%s][voiceAgentReport][blindtransfer]',_0x5cac87[_0x9bd4('0x26')],util[_0x9bd4('0x35')](_0x10d1a3,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncMusicOnHoldStart']=function(_0x2ba1de){var _0x4d140d='';try{if(this[_0x9bd4('0x23')](_0x2ba1de)){logger['debug']('[%s][voiceAgentReport][musiconholdstart]\x20event:',_0x2ba1de[_0x9bd4('0x26')],util[_0x9bd4('0x35')](_0x2ba1de,{'showHidden':![],'depth':null}));if(_0x2ba1de[_0x9bd4('0x95')]){_0x4d140d=_0x2ba1de[_0x9bd4('0x95')]['substring'](0x0,_0x2ba1de['channel']['lastIndexOf']('-'));if(this[_0x9bd4('0xb')][_0x4d140d]){logger['info'](_0x9bd4('0x96'),_0x2ba1de[_0x9bd4('0x26')],_0x4d140d);this['agents'][_0x4d140d][_0x9bd4('0x97')]=!![];}}}}catch(_0xb22ad7){logger[_0x9bd4('0x3b')](_0x9bd4('0x98'),_0x2ba1de[_0x9bd4('0x26')],util[_0x9bd4('0x35')](_0xb22ad7,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x9bd4('0x1d')]=function(_0x122e5a){var _0xee9104='';try{if(this['isNotNull'](_0x122e5a)){logger[_0x9bd4('0x29')](_0x9bd4('0x99'),_0x122e5a['uniqueid'],util[_0x9bd4('0x35')](_0x122e5a,{'showHidden':![],'depth':null}));if(_0x122e5a[_0x9bd4('0x95')]){_0xee9104=_0x122e5a[_0x9bd4('0x95')][_0x9bd4('0x9a')](0x0,_0x122e5a[_0x9bd4('0x95')]['lastIndexOf']('-'));if(this[_0x9bd4('0xb')][_0xee9104]){logger[_0x9bd4('0x24')](_0x9bd4('0x9b'),_0x122e5a[_0x9bd4('0x26')],_0xee9104);this[_0x9bd4('0xb')][_0xee9104][_0x9bd4('0x97')]=![];}}}}catch(_0x2db14c){logger[_0x9bd4('0x3b')](_0x9bd4('0x9c'),_0x122e5a[_0x9bd4('0x26')],util['inspect'](_0x2db14c,{'showHidden':![],'depth':null}));}};module[_0x9bd4('0x9d')]=VoiceAgentReport;
\ No newline at end of file
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VoiceAgentReport(_0x4b8f10){this['channels']={};this[_0xaf78('0x8')]=_0x4b8f10[_0xaf78('0x9')];this[_0xaf78('0xa')]=_0x4b8f10[_0xaf78('0xa')];this['agents']=_0x4b8f10[_0xaf78('0xb')];this[_0xaf78('0xc')]={};ami['on'](_0xaf78('0xd'),this[_0xaf78('0xe')][_0xaf78('0xf')](this));ami['on'](_0xaf78('0x10'),this[_0xaf78('0x11')][_0xaf78('0xf')](this));ami['on'](_0xaf78('0x12'),this['syncAgentRingNoAnswer']['bind'](this));ami['on']('queuecallerabandon',this['syncQueueCallerAbandon']['bind'](this));ami['on'](_0xaf78('0x13'),this[_0xaf78('0x14')][_0xaf78('0xf')](this));ami['on'](_0xaf78('0x15'),this['syncVarSet'][_0xaf78('0xf')](this));ami['on'](_0xaf78('0x16'),this[_0xaf78('0x17')][_0xaf78('0xf')](this));ami['on'](_0xaf78('0x18'),this[_0xaf78('0x19')][_0xaf78('0xf')](this));ami['on'](_0xaf78('0x1a'),this[_0xaf78('0x1b')][_0xaf78('0xf')](this));ami['on'](_0xaf78('0x1c'),this[_0xaf78('0x1d')][_0xaf78('0xf')](this));ami['on']('blindtransfer',this[_0xaf78('0x1e')][_0xaf78('0xf')](this));}VoiceAgentReport[_0xaf78('0x1f')][_0xaf78('0x20')]=function(_0x1662ae,_0x3757be,_0x30887e){io['to'](_0x1662ae)['emit'](_0x3757be,_0x30887e);};VoiceAgentReport[_0xaf78('0x1f')]['isNotNull']=function(_0x14d8b1){return _0x14d8b1!==null&&!_[_0xaf78('0x21')](_0x14d8b1);};VoiceAgentReport[_0xaf78('0x1f')]['syncAgentCalled']=function(_0x262bf3){try{if(this[_0xaf78('0x22')](_0x262bf3)){logger[_0xaf78('0x23')](_0xaf78('0x24'),_0x262bf3[_0xaf78('0x25')],_0x262bf3[_0xaf78('0x26')],_0x262bf3[_0xaf78('0x27')]);logger[_0xaf78('0x28')](_0xaf78('0x29'),_0x262bf3['uniqueid'],util['inspect'](_0x262bf3,{'showHidden':![],'depth':null}));if(_[_0xaf78('0x21')](this[_0xaf78('0x9')][_0x262bf3[_0xaf78('0x25')]])){this[_0xaf78('0x9')][_0x262bf3[_0xaf78('0x25')]]={};}var _0x18650a=this[_0xaf78('0xb')][_0x262bf3[_0xaf78('0x2a')]];var _0x544d76=this[_0xaf78('0x9')][_0x262bf3[_0xaf78('0x25')]][_0x262bf3['destuniqueid']];var _0x4366c5=this[_0xaf78('0xa')][_0x262bf3[_0xaf78('0x2b')]];var _0x23a567=this['variables'][_0x262bf3[_0xaf78('0x25')]];if(_[_0xaf78('0x21')](_0x544d76)){_0x544d76={'agentcalledAt':moment()[_0xaf78('0x2c')](_0xaf78('0x2d')),'lastevent':_0xaf78('0x2e'),'mandatoryDisposition':_0x4366c5&&_0x4366c5[_0xaf78('0x2f')]?_0x4366c5[_0xaf78('0x2f')]:![],'type':_0x4366c5&&_0x4366c5[_0xaf78('0x30')]?_0x4366c5[_0xaf78('0x30')]:_0xaf78('0x31'),'variables':_0x23a567,'motionChannel':'voice'};}Object['assign'](_0x544d76,_[_0xaf78('0x32')](_0x262bf3,['event',_0xaf78('0x33')]));this[_0xaf78('0x9')][_0x262bf3['uniqueid']][_0x262bf3[_0xaf78('0x27')]]=_0x544d76;logger['debug'](_0xaf78('0x34'),_0x262bf3['uniqueid'],util[_0xaf78('0x35')](_0x544d76,{'showHidden':![],'depth':null}));ami['emit']('custom:agentcalled',_0x544d76);var _0x1d4e12={'id':_0x18650a['id'],'calleridnum':_0x544d76[_0xaf78('0x36')],'queue':_0x544d76[_0xaf78('0x2b')],'variables':_0x544d76[_0xaf78('0xc')],'uniqueid':_0x262bf3[_0xaf78('0x25')]};logger[_0xaf78('0x28')](_0xaf78('0x37'),_0x262bf3[_0xaf78('0x25')],util[_0xaf78('0x35')](_0x1d4e12,{'showHidden':![],'depth':null}));this[_0xaf78('0x20')](util[_0xaf78('0x2c')](_0xaf78('0x38'),_0x262bf3['membername']),_0xaf78('0x39'),_0x1d4e12);}}catch(_0x44ab02){logger[_0xaf78('0x3a')](_0xaf78('0x3b'),_0x262bf3[_0xaf78('0x25')],util[_0xaf78('0x35')](_0x44ab02,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0xaf78('0x11')]=function(_0x5a594b){try{if(this[_0xaf78('0x22')](_0x5a594b)){if(this[_0xaf78('0x9')][_0x5a594b[_0xaf78('0x25')]]){for(var _0x5be706 in 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_0x56b3e9={'id':_0x2a7032['id'],'name':_0x2a7032[_0xaf78('0x47')],'agentconnected':!![],'destaccountcode':_0x2a7032['accountcode'],'destconnectedlinenum':this[_0xaf78('0x9')][_0x5a594b[_0xaf78('0x25')]][_0x5a594b[_0xaf78('0x27')]][_0xaf78('0x48')],'queue':this[_0xaf78('0x9')][_0x5a594b[_0xaf78('0x25')]][_0x5a594b[_0xaf78('0x27')]][_0xaf78('0x2b')],'routealias':this[_0xaf78('0x9')][_0x5a594b[_0xaf78('0x25')]][_0x5a594b[_0xaf78('0x27')]][_0xaf78('0x45')],'uniqueid':this['channels'][_0x5a594b[_0xaf78('0x25')]][_0x5a594b['destuniqueid']][_0xaf78('0x25')]};ami[_0xaf78('0x20')](_0xaf78('0x49'),this[_0xaf78('0x9')][_0x5a594b[_0xaf78('0x25')]][_0x5a594b[_0xaf78('0x27')]]);this['emit'](util['format'](_0xaf78('0x38'),_0x5a594b['membername']),'user:agentconnect',_0x56b3e9);}else if(!this[_0xaf78('0x9')][_0x5a594b['uniqueid']][_0x5be706][_0xaf78('0x12')]&&!this[_0xaf78('0x9')][_0x5a594b[_0xaf78('0x25')]][_0x5be706][_0xaf78('0x13')]){logger[_0xaf78('0x23')](_0xaf78('0x4a'),_0x5a594b[_0xaf78('0x25')],this[_0xaf78('0x9')][_0x5a594b[_0xaf78('0x25')]][_0x5be706][_0xaf78('0x26')],_0x5be706);this[_0xaf78('0x9')][_0x5a594b[_0xaf78('0x25')]][_0x5be706][_0xaf78('0x12')]=!![];this[_0xaf78('0x9')][_0x5a594b[_0xaf78('0x25')]][_0x5be706][_0xaf78('0x4b')]=moment()[_0xaf78('0x2c')]('YYYY-MM-DD\x20HH:mm:ss');this[_0xaf78('0x9')][_0x5a594b[_0xaf78('0x25')]][_0x5be706][_0xaf78('0x4c')]=_0x5a594b[_0xaf78('0x27')];this[_0xaf78('0x9')][_0x5a594b[_0xaf78('0x25')]][_0x5be706][_0xaf78('0x4d')]=_0x5a594b[_0xaf78('0x26')];this['channels'][_0x5a594b[_0xaf78('0x25')]][_0x5be706][_0xaf78('0x43')]=_0xaf78('0x4e');this['channels'][_0x5a594b[_0xaf78('0x25')]][_0x5be706][_0xaf78('0x4f')]='answered_elsewhere';logger['debug']('[%s][voiceAgentReport][agentconnect]\x20sending\x20agentansweredelsewhere\x20event:',_0x5a594b['uniqueid'],util[_0xaf78('0x35')](this[_0xaf78('0x9')][_0x5a594b[_0xaf78('0x25')]][_0x5be706],{'showHidden':![],'depth':null}));ami[_0xaf78('0x20')](_0xaf78('0x50'),this[_0xaf78('0x9')][_0x5a594b[_0xaf78('0x25')]][_0x5be706]);}else{logger[_0xaf78('0x28')](_0xaf78('0x51'),_0x5a594b[_0xaf78('0x25')]);}}}}}}catch(_0x50333d){logger[_0xaf78('0x3a')](_0xaf78('0x52'),_0x5a594b[_0xaf78('0x25')],util[_0xaf78('0x35')](_0x50333d,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xaf78('0x1f')][_0xaf78('0x53')]=function(_0x9f69a8){try{if(this['isNotNull'](_0x9f69a8)){logger[_0xaf78('0x28')](_0xaf78('0x54'),_0x9f69a8[_0xaf78('0x25')],util['inspect'](_0x9f69a8,{'showHidden':![],'depth':null}));if(this['channels'][_0x9f69a8[_0xaf78('0x25')]]&&this[_0xaf78('0x9')][_0x9f69a8[_0xaf78('0x25')]][_0x9f69a8[_0xaf78('0x27')]]){logger['info'](_0xaf78('0x55'),_0x9f69a8[_0xaf78('0x25')],_0x9f69a8[_0xaf78('0x26')],_0x9f69a8['destuniqueid']);var _0x2fd1d6=this[_0xaf78('0xb')][_0x9f69a8[_0xaf78('0x2a')]];var _0x535852=this[_0xaf78('0x9')][_0x9f69a8[_0xaf78('0x25')]][_0x9f69a8['destuniqueid']];_0x535852['agentringnoanswer']=!![];_0x535852[_0xaf78('0x4b')]=moment()[_0xaf78('0x2c')](_0xaf78('0x2d'));_0x535852['lastevent']=_0xaf78('0x56');_0x535852[_0xaf78('0x4f')]=_0xaf78('0x56');var _0xf47b64={'id':_0x2fd1d6['id'],'name':_0x2fd1d6[_0xaf78('0x47')],'queue':_0x535852[_0xaf78('0x2b')],'uniqueid':_0x535852[_0xaf78('0x25')]};logger[_0xaf78('0x28')](_0xaf78('0x57'),_0x9f69a8[_0xaf78('0x25')],util[_0xaf78('0x35')](_0xf47b64,{'showHidden':![],'depth':null}));this[_0xaf78('0x20')](util['format']('user:%s',_0x2fd1d6['name']),_0xaf78('0x58'),_0xf47b64);ami[_0xaf78('0x20')](_0xaf78('0x59'),_0x535852);this[_0xaf78('0x9')][_0x9f69a8[_0xaf78('0x25')]][_0x9f69a8[_0xaf78('0x27')]]=Object[_0xaf78('0x5a')]({},_0x535852);}}}catch(_0x2a3ab7){logger[_0xaf78('0x3a')](_0xaf78('0x5b'),_0x9f69a8['uniqueid'],util['inspect'](_0x2a3ab7,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xaf78('0x1f')][_0xaf78('0x5c')]=function(_0x4972be){try{if(this[_0xaf78('0x22')](_0x4972be)){logger[_0xaf78('0x28')](_0xaf78('0x5d'),_0x4972be[_0xaf78('0x25')],util[_0xaf78('0x35')](_0x4972be,{'showHidden':![],'depth':null}));if(this[_0xaf78('0x9')][_0x4972be['uniqueid']]){for(var _0x51ad98 in this[_0xaf78('0x9')][_0x4972be[_0xaf78('0x25')]]){if(this['channels'][_0x4972be[_0xaf78('0x25')]]['hasOwnProperty'](_0x51ad98)&&!this[_0xaf78('0x9')][_0x4972be['uniqueid']][_0x51ad98]['agentringnoanswer']&&!this[_0xaf78('0x9')][_0x4972be['uniqueid']][_0x51ad98][_0xaf78('0x13')]){logger['info'](_0xaf78('0x5e'),_0x4972be[_0xaf78('0x25')],this[_0xaf78('0x9')][_0x4972be['uniqueid']][_0x51ad98][_0xaf78('0x26')],_0x51ad98);this['channels'][_0x4972be[_0xaf78('0x25')]][_0x51ad98][_0xaf78('0x12')]=!![];this['channels'][_0x4972be[_0xaf78('0x25')]][_0x51ad98][_0xaf78('0x4b')]=moment()[_0xaf78('0x2c')](_0xaf78('0x2d'));this[_0xaf78('0x9')][_0x4972be[_0xaf78('0x25')]][_0x51ad98][_0xaf78('0x43')]='abandoned';this[_0xaf78('0x9')][_0x4972be['uniqueid']][_0x51ad98][_0xaf78('0x4f')]=_0xaf78('0x5f');logger[_0xaf78('0x28')]('[%s][voiceAgentReport][queuecallerabandon]\x20sending\x20agentqueuecallerabandon\x20event:',_0x4972be[_0xaf78('0x25')],util[_0xaf78('0x35')](this[_0xaf78('0x9')][_0x4972be[_0xaf78('0x25')]][_0x51ad98],{'showHidden':![],'depth':null}));ami[_0xaf78('0x20')](_0xaf78('0x60'),this['channels'][_0x4972be[_0xaf78('0x25')]][_0x51ad98]);}}}}}catch(_0x2cfc8d){logger[_0xaf78('0x3a')](_0xaf78('0x61'),_0x4972be[_0xaf78('0x25')],util[_0xaf78('0x35')](_0x2cfc8d,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xaf78('0x1f')][_0xaf78('0x14')]=function(_0x5c73f4){try{if(this[_0xaf78('0x22')](_0x5c73f4)){logger['debug']('[%s][voiceAgentReport][agentcomplete]\x20event:',_0x5c73f4[_0xaf78('0x25')],util[_0xaf78('0x35')](_0x5c73f4,{'showHidden':![],'depth':null}));if(this['channels'][_0x5c73f4[_0xaf78('0x25')]]){for(var _0x5a3360 in this['channels'][_0x5c73f4[_0xaf78('0x25')]]){if(this[_0xaf78('0x9')][_0x5c73f4[_0xaf78('0x25')]][_0xaf78('0x3c')](_0x5a3360)){if(this[_0xaf78('0x9')][_0x5c73f4[_0xaf78('0x25')]][_0x5a3360][_0xaf78('0x3e')]&&!this['channels'][_0x5c73f4[_0xaf78('0x25')]][_0x5a3360][_0xaf78('0x13')]){logger[_0xaf78('0x23')]('[%s][voiceAgentReport][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x5c73f4[_0xaf78('0x25')],this[_0xaf78('0x9')][_0x5c73f4['uniqueid']][_0x5a3360]['membername'],_0x5a3360);this[_0xaf78('0x9')][_0x5c73f4[_0xaf78('0x25')]][_0x5a3360][_0xaf78('0x13')]=!![];this[_0xaf78('0x9')][_0x5c73f4[_0xaf78('0x25')]][_0x5a3360][_0xaf78('0x62')]=moment()[_0xaf78('0x2c')](_0xaf78('0x2d'));this[_0xaf78('0x9')][_0x5c73f4[_0xaf78('0x25')]][_0x5a3360]['lastevent']='complete';this['channels'][_0x5c73f4[_0xaf78('0x25')]][_0x5a3360][_0xaf78('0x4f')]=_0x5c73f4[_0xaf78('0x4f')]==_0xaf78('0x63')?_0xaf78('0x64'):_0x5c73f4[_0xaf78('0x4f')];this[_0xaf78('0x9')][_0x5c73f4[_0xaf78('0x25')]][_0x5a3360]['talktime']=_0x5c73f4[_0xaf78('0x65')];if(this[_0xaf78('0xa')][_0x5c73f4[_0xaf78('0x2b')]]&&this[_0xaf78('0xa')][_0x5c73f4[_0xaf78('0x2b')]][_0xaf78('0x66')]){this[_0xaf78('0x9')][_0x5c73f4[_0xaf78('0x25')]][_0x5a3360][_0xaf78('0x67')]=this[_0xaf78('0xa')][_0x5c73f4[_0xaf78('0x2b')]][_0xaf78('0x68')];this[_0xaf78('0x9')][_0x5c73f4[_0xaf78('0x25')]][_0x5a3360][_0xaf78('0x69')]=!![];}this['agents'][_0x5c73f4[_0xaf78('0x2a')]]=_[_0xaf78('0x32')](this['agents'][_0x5c73f4['interface']],[_0xaf78('0x2b'),'destconnectedlinenum']);logger[_0xaf78('0x28')]('[%s][voiceAgentReport][agentcomplete]\x20sending\x20agentcomplete\x20event:',_0x5c73f4[_0xaf78('0x25')],util[_0xaf78('0x35')](this[_0xaf78('0x9')][_0x5c73f4[_0xaf78('0x25')]][_0x5a3360],{'showHidden':![],'depth':null}));ami[_0xaf78('0x20')]('custom:agentcomplete',this[_0xaf78('0x9')][_0x5c73f4['uniqueid']][_0x5a3360]);logger[_0xaf78('0x28')](_0xaf78('0x6a'),_0x5c73f4[_0xaf78('0x25')],util['inspect']({'id':this[_0xaf78('0xb')][_0x5c73f4['interface']]['id'],'destaccountcode':_0x5c73f4['destaccountcode']},{'showHidden':![],'depth':null}));this[_0xaf78('0x20')](util[_0xaf78('0x2c')](_0xaf78('0x38'),_0x5c73f4[_0xaf78('0x26')]),'user:agentcomplete',{'id':this['agents'][_0x5c73f4[_0xaf78('0x2a')]]['id'],'destaccountcode':Number(_0x5c73f4['destaccountcode'])});}}}}}}catch(_0x56a786){logger[_0xaf78('0x3a')](_0xaf78('0x6b'),_0x5c73f4['uniqueid'],util[_0xaf78('0x35')](_0x56a786,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0xaf78('0x6c')]=function(_0x350a7b){try{if(this[_0xaf78('0x22')](_0x350a7b)){logger[_0xaf78('0x28')](_0xaf78('0x6d'),_0x350a7b[_0xaf78('0x25')],util[_0xaf78('0x35')](_0x350a7b,{'showHidden':![],'depth':null}));this[_0xaf78('0x6e')](_0x350a7b['uniqueid'],_[_0xaf78('0x6f')](_0x350a7b[_0xaf78('0x70')])[0x0],_0x350a7b[_0xaf78('0x71')]);if(this[_0xaf78('0x9')][_0x350a7b[_0xaf78('0x25')]]){for(var _0x276cc6 in this[_0xaf78('0x9')][_0x350a7b['uniqueid']]){if(this[_0xaf78('0x9')][_0x350a7b[_0xaf78('0x25')]][_0xaf78('0x3c')](_0x276cc6)){logger[_0xaf78('0x23')](_0xaf78('0x72'),_0x350a7b[_0xaf78('0x25')],_0x276cc6,_[_0xaf78('0x6f')](_0x350a7b[_0xaf78('0x70')])[0x0],_0x350a7b[_0xaf78('0x71')]);if(_[_0xaf78('0x21')](this[_0xaf78('0x9')][_0x350a7b[_0xaf78('0x25')]][_0x276cc6][_0xaf78('0xc')])){this['channels'][_0x350a7b[_0xaf78('0x25')]][_0x276cc6][_0xaf78('0xc')]={};}this['channels'][_0x350a7b[_0xaf78('0x25')]][_0x276cc6][_0xaf78('0xc')]=this[_0xaf78('0xc')][_0x350a7b[_0xaf78('0x25')]];}}}}}catch(_0x3a64d1){logger['error'](_0xaf78('0x73'),_0x350a7b[_0xaf78('0x25')],util[_0xaf78('0x35')](_0x3a64d1,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xaf78('0x1f')]['addVariable']=function(_0x451a9d,_0x13804c,_0x4be60b){var _0x7fe48b=['rtpaudioqos',_0xaf78('0x74'),_0xaf78('0x75'),_0xaf78('0x76'),'rtpaudioqosloss',_0xaf78('0x77'),_0xaf78('0x78'),'rtpaudioqosrttbridged',_0xaf78('0x79'),'sipuri','bridgepeer',_0xaf78('0x7a'),_0xaf78('0x7b'),_0xaf78('0x7c'),_0xaf78('0x7d'),_0xaf78('0x7e'),_0xaf78('0x26'),_0xaf78('0x7f'),_0xaf78('0x80')];if(!_[_0xaf78('0x81')](_0x13804c)&&!_[_0xaf78('0x82')](_0x7fe48b,_0x13804c)){if(_[_0xaf78('0x21')](this[_0xaf78('0xc')][_0x451a9d])){this[_0xaf78('0xc')][_0x451a9d]={};}this[_0xaf78('0xc')][_0x451a9d][_0x13804c]=_0x4be60b;}};VoiceAgentReport['prototype'][_0xaf78('0x17')]=function(_0x32dc8a){try{if(this['isNotNull'](_0x32dc8a)){logger['debug'](_0xaf78('0x83'),_0x32dc8a[_0xaf78('0x25')],util[_0xaf78('0x35')](_0x32dc8a,{'showHidden':![],'depth':null}));if(this['channels'][_0x32dc8a[_0xaf78('0x25')]]){for(var _0x29af20 in this['channels'][_0x32dc8a[_0xaf78('0x25')]]){if(this[_0xaf78('0x9')][_0x32dc8a[_0xaf78('0x25')]]['hasOwnProperty'](_0x29af20)){if(this[_0xaf78('0x9')][_0x32dc8a['uniqueid']][_0x29af20][_0xaf78('0x4f')]==_0xaf78('0x63')&&this[_0xaf78('0x9')][_0x32dc8a['uniqueid']][_0x29af20][_0xaf78('0x13')]){logger['info'](_0xaf78('0x84'),_0x32dc8a[_0xaf78('0x25')],_0x29af20);this[_0xaf78('0x9')][_0x32dc8a[_0xaf78('0x25')]][_0x29af20]['agentcompleteAt']=moment()[_0xaf78('0x2c')](_0xaf78('0x2d'));}}}logger[_0xaf78('0x28')](_0xaf78('0x85'),_0x32dc8a[_0xaf78('0x25')],util[_0xaf78('0x35')](_[_0xaf78('0x86')](this[_0xaf78('0x9')][_0x32dc8a[_0xaf78('0x25')]]),{'showHidden':![],'depth':null}));ami[_0xaf78('0x20')]('custom:voiceAgentReport',_['values'](this['channels'][_0x32dc8a[_0xaf78('0x25')]]));delete this[_0xaf78('0x9')][_0x32dc8a['uniqueid']];}if(this['variables'][_0x32dc8a[_0xaf78('0x25')]]){delete this[_0xaf78('0xc')][_0x32dc8a[_0xaf78('0x25')]];}}}catch(_0x213cc5){logger[_0xaf78('0x3a')](_0xaf78('0x87'),_0x32dc8a[_0xaf78('0x25')],util[_0xaf78('0x35')](_0x213cc5,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xaf78('0x1f')][_0xaf78('0x1d')]=function(_0x131155){try{if(this[_0xaf78('0x22')](_0x131155)){logger['debug'](_0xaf78('0x88'),_0x131155[_0xaf78('0x25')],util['inspect'](_0x131155,{'showHidden':![],'depth':null}));if(this['channels'][_0x131155['transfereeuniqueid']]){for(var _0x11a58d in this[_0xaf78('0x9')][_0x131155[_0xaf78('0x89')]]){if(this['channels'][_0x131155['transfereeuniqueid']][_0xaf78('0x3c')](_0x11a58d)){if(_0x131155[_0xaf78('0x8a')]===_0x11a58d){logger[_0xaf78('0x23')](_0xaf78('0x8b'),_0x131155['uniqueid'],this[_0xaf78('0x9')][_0x131155['transfereeuniqueid']][_0x11a58d]['membername'],_0x11a58d);var _0x49ddf5=moment();this[_0xaf78('0x9')][_0x131155['transfereeuniqueid']][_0x11a58d][_0xaf78('0x13')]=!![];this[_0xaf78('0x9')][_0x131155[_0xaf78('0x89')]][_0x11a58d][_0xaf78('0x62')]=moment()[_0xaf78('0x2c')](_0xaf78('0x2d'));this[_0xaf78('0x9')][_0x131155[_0xaf78('0x89')]][_0x11a58d][_0xaf78('0x43')]=_0xaf78('0x8c');this['channels'][_0x131155['transfereeuniqueid']][_0x11a58d][_0xaf78('0x4f')]='transfer';this[_0xaf78('0x9')][_0x131155[_0xaf78('0x89')]][_0x11a58d][_0xaf78('0x65')]=_0x49ddf5[_0xaf78('0x8d')](this['channels'][_0x131155['transfereeuniqueid']][_0x11a58d][_0xaf78('0x3e')],_0xaf78('0x8e'));}}}}if(this[_0xaf78('0x9')][_0x131155[_0xaf78('0x8f')]]){var _0x4edfdf=this[_0xaf78('0x9')][_0x131155[_0xaf78('0x8f')]];this['channels'][_0x131155[_0xaf78('0x8f')]]=this[_0xaf78('0x9')][_0x131155[_0xaf78('0x89')]];this['channels'][_0x131155[_0xaf78('0x89')]]=_0x4edfdf;}}}catch(_0x53bf71){logger[_0xaf78('0x3a')](_0xaf78('0x90'),_0x131155['uniqueid'],util[_0xaf78('0x35')](_0x53bf71,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0xaf78('0x1e')]=function(_0xe11cdb){try{if(this[_0xaf78('0x22')](_0xe11cdb)){logger[_0xaf78('0x28')]('[%s][voiceAgentReport][blindtransfer]\x20event:',_0xe11cdb[_0xaf78('0x25')],util['inspect'](_0xe11cdb,{'showHidden':![],'depth':null}));if(this[_0xaf78('0x9')][_0xe11cdb[_0xaf78('0x89')]]){for(var _0xe5c43b in this['channels'][_0xe11cdb[_0xaf78('0x89')]]){if(this[_0xaf78('0x9')][_0xe11cdb[_0xaf78('0x89')]][_0xaf78('0x3c')](_0xe5c43b)){if(_0xe11cdb['transfereruniqueid']===_0xe5c43b){logger[_0xaf78('0x23')](_0xaf78('0x91'),_0xe11cdb['uniqueid'],this[_0xaf78('0x9')][_0xe11cdb[_0xaf78('0x89')]][_0xe5c43b][_0xaf78('0x26')],_0xe5c43b);var _0x3d04f5=moment();this[_0xaf78('0x9')][_0xe11cdb['transfereeuniqueid']][_0xe5c43b]['agentcomplete']=!![];this[_0xaf78('0x9')][_0xe11cdb['transfereeuniqueid']][_0xe5c43b]['agentcompleteAt']=_0x3d04f5;this[_0xaf78('0x9')][_0xe11cdb[_0xaf78('0x89')]][_0xe5c43b]['lastevent']=_0xaf78('0x8c');this[_0xaf78('0x9')][_0xe11cdb['transfereeuniqueid']][_0xe5c43b][_0xaf78('0x4f')]=_0xaf78('0x63');this[_0xaf78('0x9')][_0xe11cdb[_0xaf78('0x89')]][_0xe5c43b][_0xaf78('0x65')]=_0x3d04f5[_0xaf78('0x8d')](this['channels'][_0xe11cdb[_0xaf78('0x89')]][_0xe5c43b][_0xaf78('0x3e')],_0xaf78('0x8e'));}}}}}}catch(_0x839d1d){logger['error'](_0xaf78('0x92'),_0xe11cdb['uniqueid'],util[_0xaf78('0x35')](_0x839d1d,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xaf78('0x1f')][_0xaf78('0x19')]=function(_0x4a6591){var _0x8473a0='';try{if(this[_0xaf78('0x22')](_0x4a6591)){logger['debug']('[%s][voiceAgentReport][musiconholdstart]\x20event:',_0x4a6591[_0xaf78('0x25')],util[_0xaf78('0x35')](_0x4a6591,{'showHidden':![],'depth':null}));if(_0x4a6591['channel']){_0x8473a0=_0x4a6591[_0xaf78('0x93')][_0xaf78('0x94')](0x0,_0x4a6591[_0xaf78('0x93')][_0xaf78('0x95')]('-'));if(this[_0xaf78('0xb')][_0x8473a0]){logger['info'](_0xaf78('0x96'),_0x4a6591[_0xaf78('0x25')],_0x8473a0);this[_0xaf78('0xb')][_0x8473a0][_0xaf78('0x97')]=!![];}}}}catch(_0x1b2e38){logger[_0xaf78('0x3a')](_0xaf78('0x98'),_0x4a6591['uniqueid'],util[_0xaf78('0x35')](_0x1b2e38,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0xaf78('0x1b')]=function(_0x28fa07){var _0x4d8ed7='';try{if(this[_0xaf78('0x22')](_0x28fa07)){logger[_0xaf78('0x28')]('[%s][voiceAgentReport][musiconholdstop]\x20event:',_0x28fa07[_0xaf78('0x25')],util['inspect'](_0x28fa07,{'showHidden':![],'depth':null}));if(_0x28fa07[_0xaf78('0x93')]){_0x4d8ed7=_0x28fa07[_0xaf78('0x93')][_0xaf78('0x94')](0x0,_0x28fa07[_0xaf78('0x93')][_0xaf78('0x95')]('-'));if(this[_0xaf78('0xb')][_0x4d8ed7]){logger['info'](_0xaf78('0x99'),_0x28fa07['uniqueid'],_0x4d8ed7);this[_0xaf78('0xb')][_0x4d8ed7][_0xaf78('0x97')]=![];}}}}catch(_0x3ddc76){logger[_0xaf78('0x3a')]('[%s][voiceAgentReport][musiconholdstop]',_0x28fa07[_0xaf78('0x25')],util['inspect'](_0x3ddc76,{'showHidden':![],'depth':null}));}};module[_0xaf78('0x9a')]=VoiceAgentReport;
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff