// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
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_0x36ac22=function(_0x3b57fc){while(--_0x3b57fc){_0x4fedb9['push'](_0x4fedb9['shift']());}};_0x36ac22(++_0x3af67c);}(_0x6b64,0x91));var _0x46b6=function(_0x4e697a,_0x56a14b){_0x4e697a=_0x4e697a-0x0;var _0x88850c=_0x6b64[_0x4e697a];return _0x88850c;};'use strict';var _=require(_0x46b6('0x0'));var moment=require(_0x46b6('0x1'));var util=require(_0x46b6('0x2'));var Redis=require(_0x46b6('0x3'));var config=require(_0x46b6('0x4'));var logger=require(_0x46b6('0x5'))(_0x46b6('0x6'));var ami=require(_0x46b6('0x7'));config[_0x46b6('0x8')]=_[_0x46b6('0x9')](config[_0x46b6('0x8')],{'host':_0x46b6('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x46b6('0x8')]));function VoiceAgentReport(_0x417afa){this['channels']={};this[_0x46b6('0xb')]=_0x417afa[_0x46b6('0xc')];this[_0x46b6('0xd')]=_0x417afa[_0x46b6('0xd')];this[_0x46b6('0xe')]=_0x417afa['agents'];this[_0x46b6('0xf')]={};ami['on'](_0x46b6('0x10'),this[_0x46b6('0x11')][_0x46b6('0x12')](this));ami['on']('agentconnect',this[_0x46b6('0x13')][_0x46b6('0x12')](this));ami['on']('agentringnoanswer',this[_0x46b6('0x14')][_0x46b6('0x12')](this));ami['on'](_0x46b6('0x15'),this['syncQueueCallerAbandon'][_0x46b6('0x12')](this));ami['on'](_0x46b6('0x16'),this[_0x46b6('0x17')]['bind'](this));ami['on'](_0x46b6('0x18'),this[_0x46b6('0x19')][_0x46b6('0x12')](this));ami['on'](_0x46b6('0x1a'),this[_0x46b6('0x1b')][_0x46b6('0x12')](this));ami['on']('musiconholdstart',this['syncMusicOnHoldStart'][_0x46b6('0x12')](this));ami['on'](_0x46b6('0x1c'),this[_0x46b6('0x1d')]['bind'](this));ami['on'](_0x46b6('0x1e'),this[_0x46b6('0x1f')][_0x46b6('0x12')](this));ami['on']('blindtransfer',this[_0x46b6('0x20')][_0x46b6('0x12')](this));}VoiceAgentReport[_0x46b6('0x21')]['emit']=function(_0x532b94,_0x24e1af,_0xe0eb4d){io['to'](_0x532b94)['emit'](_0x24e1af,_0xe0eb4d);};VoiceAgentReport['prototype'][_0x46b6('0x22')]=function(_0x5d3e0e){return _0x5d3e0e!==null&&!_[_0x46b6('0x23')](_0x5d3e0e);};VoiceAgentReport[_0x46b6('0x21')][_0x46b6('0x11')]=function(_0x4471c4){try{if(this[_0x46b6('0x22')](_0x4471c4)){logger[_0x46b6('0x24')]('[%s][voiceAgentReport][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called',_0x4471c4['uniqueid'],_0x4471c4[_0x46b6('0x25')],_0x4471c4[_0x46b6('0x26')]);logger[_0x46b6('0x27')](_0x46b6('0x28'),_0x4471c4[_0x46b6('0x29')],util['inspect'](_0x4471c4,{'showHidden':![],'depth':null}));if(_[_0x46b6('0x23')](this[_0x46b6('0xc')][_0x4471c4[_0x46b6('0x29')]])){this[_0x46b6('0xc')][_0x4471c4[_0x46b6('0x29')]]={};}var _0x4813c2=this[_0x46b6('0xe')][_0x4471c4['interface']];var _0x54430c=this['channels'][_0x4471c4[_0x46b6('0x29')]][_0x4471c4[_0x46b6('0x26')]];var _0x336b09=this[_0x46b6('0xd')][_0x4471c4[_0x46b6('0x2a')]];var _0x343830=this[_0x46b6('0xf')][_0x4471c4['uniqueid']];if(_[_0x46b6('0x23')](_0x54430c)){_0x54430c={'agentcalledAt':moment()['format'](_0x46b6('0x2b')),'lastevent':_0x46b6('0x2c'),'mandatoryDisposition':_0x336b09&&_0x336b09[_0x46b6('0x2d')]?_0x336b09[_0x46b6('0x2d')]:![],'type':_0x336b09&&_0x336b09[_0x46b6('0x2e')]?_0x336b09['type']:_0x46b6('0x2f'),'variables':_0x343830,'motionChannel':'voice'};}Object[_0x46b6('0x30')](_0x54430c,_[_0x46b6('0x31')](_0x4471c4,[_0x46b6('0x32'),'privilege']));this['channels'][_0x4471c4['uniqueid']][_0x4471c4['destuniqueid']]=_0x54430c;logger[_0x46b6('0x27')](_0x46b6('0x33'),_0x4471c4['uniqueid'],util[_0x46b6('0x34')](_0x54430c,{'showHidden':![],'depth':null}));ami[_0x46b6('0x35')]('custom:agentcalled',_0x54430c);var _0x20cd11={'id':_0x4813c2['id'],'calleridnum':_0x54430c[_0x46b6('0x36')],'queue':_0x54430c[_0x46b6('0x2a')],'variables':_0x54430c['variables'],'uniqueid':_0x4471c4[_0x46b6('0x29')]};logger[_0x46b6('0x27')](_0x46b6('0x37'),_0x4471c4[_0x46b6('0x29')],util[_0x46b6('0x34')](_0x20cd11,{'showHidden':![],'depth':null}));this[_0x46b6('0x35')](util['format'](_0x46b6('0x38'),_0x4471c4[_0x46b6('0x25')]),_0x46b6('0x39'),_0x20cd11);}}catch(_0x495b3d){logger['error'](_0x46b6('0x3a'),_0x4471c4[_0x46b6('0x29')],util[_0x46b6('0x34')](_0x495b3d,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncAgentConnect']=function(_0x3743bc){try{if(this[_0x46b6('0x22')](_0x3743bc)){if(this[_0x46b6('0xc')][_0x3743bc['uniqueid']]){for(var _0x25e81f in this[_0x46b6('0xc')][_0x3743bc[_0x46b6('0x29')]]){if(this[_0x46b6('0xc')][_0x3743bc[_0x46b6('0x29')]][_0x46b6('0x3b')](_0x25e81f)){if(_0x3743bc[_0x46b6('0x26')]===_0x25e81f){logger[_0x46b6('0x24')](_0x46b6('0x3c'),_0x3743bc[_0x46b6('0x29')],_0x3743bc[_0x46b6('0x25')],_0x3743bc[_0x46b6('0x26')]);this[_0x46b6('0xc')][_0x3743bc[_0x46b6('0x29')]][_0x25e81f]['agentconnectAt']=moment()[_0x46b6('0x3d')](_0x46b6('0x2b'));this['channels'][_0x3743bc[_0x46b6('0x29')]][_0x25e81f][_0x46b6('0x3e')]=_0x3743bc[_0x46b6('0x3e')];this[_0x46b6('0xc')][_0x3743bc['uniqueid']][_0x25e81f][_0x46b6('0x3f')]=_0x3743bc[_0x46b6('0x3f')];this[_0x46b6('0xc')][_0x3743bc[_0x46b6('0x29')]][_0x25e81f][_0x46b6('0x40')]=_0x3743bc[_0x46b6('0x40')];this[_0x46b6('0xc')][_0x3743bc[_0x46b6('0x29')]][_0x25e81f][_0x46b6('0x41')]=_0x3743bc[_0x46b6('0x41')];this[_0x46b6('0xc')][_0x3743bc['uniqueid']][_0x25e81f][_0x46b6('0x42')]=_0x3743bc[_0x46b6('0x42')];this[_0x46b6('0xc')][_0x3743bc[_0x46b6('0x29')]][_0x25e81f][_0x46b6('0x43')]=_0x46b6('0x44');if(this[_0x46b6('0xb')][this[_0x46b6('0xc')][_0x3743bc['uniqueid']][_0x25e81f][_0x46b6('0x29')]]){var _0x55a204=this[_0x46b6('0xb')][this[_0x46b6('0xc')][_0x3743bc['uniqueid']][_0x25e81f][_0x46b6('0x29')]][_0x46b6('0x45')];this['channels'][_0x3743bc[_0x46b6('0x29')]][_0x25e81f][_0x46b6('0x45')]=_0x55a204;_0x3743bc['routealias']=_0x55a204;}_[_0x46b6('0x46')](this[_0x46b6('0xe')][_0x3743bc[_0x46b6('0x47')]],_[_0x46b6('0x48')](_0x3743bc,[_0x46b6('0x2a'),'destconnectedlinenum',_0x46b6('0x45')]));var _0x275e3e=this[_0x46b6('0xe')][_0x3743bc[_0x46b6('0x47')]];var _0x4aca74={'id':_0x275e3e['id'],'name':_0x275e3e['name'],'agentconnected':!![],'destaccountcode':_0x275e3e['accountcode'],'destconnectedlinenum':this[_0x46b6('0xc')][_0x3743bc[_0x46b6('0x29')]][_0x3743bc['destuniqueid']][_0x46b6('0x49')],'queue':this['channels'][_0x3743bc[_0x46b6('0x29')]][_0x3743bc[_0x46b6('0x26')]][_0x46b6('0x2a')],'routealias':this[_0x46b6('0xc')][_0x3743bc[_0x46b6('0x29')]][_0x3743bc[_0x46b6('0x26')]][_0x46b6('0x45')],'uniqueid':this[_0x46b6('0xc')][_0x3743bc['uniqueid']][_0x3743bc[_0x46b6('0x26')]][_0x46b6('0x29')]};ami[_0x46b6('0x35')](_0x46b6('0x4a'),this[_0x46b6('0xc')][_0x3743bc['uniqueid']][_0x3743bc['destuniqueid']]);this[_0x46b6('0x35')](util[_0x46b6('0x3d')](_0x46b6('0x38'),_0x3743bc[_0x46b6('0x25')]),_0x46b6('0x4b'),_0x4aca74);}else if(!this[_0x46b6('0xc')][_0x3743bc['uniqueid']][_0x25e81f][_0x46b6('0x4c')]&&!this[_0x46b6('0xc')][_0x3743bc[_0x46b6('0x29')]][_0x25e81f][_0x46b6('0x16')]){logger[_0x46b6('0x24')]('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:answered_elsewhere',_0x3743bc[_0x46b6('0x29')],this[_0x46b6('0xc')][_0x3743bc[_0x46b6('0x29')]][_0x25e81f][_0x46b6('0x25')],_0x25e81f);this[_0x46b6('0xc')][_0x3743bc[_0x46b6('0x29')]][_0x25e81f][_0x46b6('0x4c')]=!![];this['channels'][_0x3743bc[_0x46b6('0x29')]][_0x25e81f][_0x46b6('0x4d')]=moment()['format'](_0x46b6('0x2b'));this[_0x46b6('0xc')][_0x3743bc[_0x46b6('0x29')]][_0x25e81f][_0x46b6('0x4e')]=_0x3743bc[_0x46b6('0x26')];this['channels'][_0x3743bc[_0x46b6('0x29')]][_0x25e81f][_0x46b6('0x4f')]=_0x3743bc['membername'];this[_0x46b6('0xc')][_0x3743bc[_0x46b6('0x29')]][_0x25e81f][_0x46b6('0x43')]=_0x46b6('0x50');this['channels'][_0x3743bc[_0x46b6('0x29')]][_0x25e81f][_0x46b6('0x51')]='answered_elsewhere';logger[_0x46b6('0x27')](_0x46b6('0x52'),_0x3743bc[_0x46b6('0x29')],util[_0x46b6('0x34')](this[_0x46b6('0xc')][_0x3743bc[_0x46b6('0x29')]][_0x25e81f],{'showHidden':![],'depth':null}));ami[_0x46b6('0x35')](_0x46b6('0x53'),this['channels'][_0x3743bc[_0x46b6('0x29')]][_0x25e81f]);}else{logger['debug'](_0x46b6('0x54'),_0x3743bc['uniqueid']);}}}}}}catch(_0x598b9a){logger[_0x46b6('0x55')](_0x46b6('0x56'),_0x3743bc[_0x46b6('0x29')],util[_0x46b6('0x34')](_0x598b9a,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x46b6('0x21')][_0x46b6('0x14')]=function(_0x55fed7){try{if(this[_0x46b6('0x22')](_0x55fed7)){logger[_0x46b6('0x27')]('[%s][voiceAgentReport][agentringnoanswer]\x20event:',_0x55fed7[_0x46b6('0x29')],util[_0x46b6('0x34')](_0x55fed7,{'showHidden':![],'depth':null}));if(this['channels'][_0x55fed7[_0x46b6('0x29')]]&&this[_0x46b6('0xc')][_0x55fed7['uniqueid']][_0x55fed7['destuniqueid']]){logger[_0x46b6('0x24')](_0x46b6('0x57'),_0x55fed7[_0x46b6('0x29')],_0x55fed7['membername'],_0x55fed7[_0x46b6('0x26')]);var _0x56fd01=this['agents'][_0x55fed7[_0x46b6('0x47')]];var _0x3dce7c=this[_0x46b6('0xc')][_0x55fed7['uniqueid']][_0x55fed7['destuniqueid']];_0x3dce7c[_0x46b6('0x4c')]=!![];_0x3dce7c['agentringnoanswerAt']=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');_0x3dce7c[_0x46b6('0x43')]=_0x46b6('0x58');_0x3dce7c[_0x46b6('0x51')]='rejected';var _0x129a78={'id':_0x56fd01['id'],'name':_0x56fd01[_0x46b6('0x59')],'queue':_0x3dce7c['queue'],'uniqueid':_0x3dce7c[_0x46b6('0x29')]};logger[_0x46b6('0x27')](_0x46b6('0x5a'),_0x55fed7['uniqueid'],util[_0x46b6('0x34')](_0x129a78,{'showHidden':![],'depth':null}));this[_0x46b6('0x35')](util[_0x46b6('0x3d')](_0x46b6('0x38'),_0x56fd01['name']),_0x46b6('0x5b'),_0x129a78);ami['emit'](_0x46b6('0x5c'),_0x3dce7c);this[_0x46b6('0xc')][_0x55fed7[_0x46b6('0x29')]][_0x55fed7[_0x46b6('0x26')]]=Object[_0x46b6('0x30')]({},_0x3dce7c);}}}catch(_0x27ddc8){logger[_0x46b6('0x55')](_0x46b6('0x5d'),_0x55fed7[_0x46b6('0x29')],util[_0x46b6('0x34')](_0x27ddc8,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x46b6('0x21')][_0x46b6('0x5e')]=function(_0x1334aa){try{if(this['isNotNull'](_0x1334aa)){logger[_0x46b6('0x27')]('[%s][voiceAgentReport][queuecallerabandon]\x20event:',_0x1334aa[_0x46b6('0x29')],util['inspect'](_0x1334aa,{'showHidden':![],'depth':null}));if(this['channels'][_0x1334aa[_0x46b6('0x29')]]){for(var _0x807492 in this['channels'][_0x1334aa[_0x46b6('0x29')]]){if(this[_0x46b6('0xc')][_0x1334aa[_0x46b6('0x29')]][_0x46b6('0x3b')](_0x807492)&&!this['channels'][_0x1334aa[_0x46b6('0x29')]][_0x807492][_0x46b6('0x4c')]&&!this[_0x46b6('0xc')][_0x1334aa['uniqueid']][_0x807492][_0x46b6('0x16')]){logger[_0x46b6('0x24')](_0x46b6('0x5f'),_0x1334aa[_0x46b6('0x29')],this[_0x46b6('0xc')][_0x1334aa['uniqueid']][_0x807492][_0x46b6('0x25')],_0x807492);this[_0x46b6('0xc')][_0x1334aa['uniqueid']][_0x807492]['agentringnoanswer']=!![];this[_0x46b6('0xc')][_0x1334aa['uniqueid']][_0x807492]['agentringnoanswerAt']=moment()[_0x46b6('0x3d')]('YYYY-MM-DD\x20HH:mm:ss');this[_0x46b6('0xc')][_0x1334aa[_0x46b6('0x29')]][_0x807492][_0x46b6('0x43')]='abandoned';this[_0x46b6('0xc')][_0x1334aa[_0x46b6('0x29')]][_0x807492][_0x46b6('0x51')]=_0x46b6('0x60');logger[_0x46b6('0x27')](_0x46b6('0x61'),_0x1334aa[_0x46b6('0x29')],util['inspect'](this['channels'][_0x1334aa[_0x46b6('0x29')]][_0x807492],{'showHidden':![],'depth':null}));ami[_0x46b6('0x35')](_0x46b6('0x62'),this[_0x46b6('0xc')][_0x1334aa[_0x46b6('0x29')]][_0x807492]);}}}}}catch(_0x33f6a9){logger['error'](_0x46b6('0x63'),_0x1334aa['uniqueid'],util['inspect'](_0x33f6a9,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x46b6('0x21')][_0x46b6('0x17')]=function(_0x5ead11){try{if(this[_0x46b6('0x22')](_0x5ead11)){logger['debug'](_0x46b6('0x64'),_0x5ead11[_0x46b6('0x29')],util[_0x46b6('0x34')](_0x5ead11,{'showHidden':![],'depth':null}));if(this[_0x46b6('0xc')][_0x5ead11[_0x46b6('0x29')]]){for(var _0x3165db in this['channels'][_0x5ead11[_0x46b6('0x29')]]){if(this['channels'][_0x5ead11['uniqueid']][_0x46b6('0x3b')](_0x3165db)){if(this['channels'][_0x5ead11['uniqueid']][_0x3165db]['agentconnectAt']&&!this['channels'][_0x5ead11[_0x46b6('0x29')]][_0x3165db][_0x46b6('0x16')]){logger['info'](_0x46b6('0x65'),_0x5ead11[_0x46b6('0x29')],this[_0x46b6('0xc')][_0x5ead11[_0x46b6('0x29')]][_0x3165db]['membername'],_0x3165db);this['channels'][_0x5ead11[_0x46b6('0x29')]][_0x3165db][_0x46b6('0x16')]=!![];this[_0x46b6('0xc')][_0x5ead11[_0x46b6('0x29')]][_0x3165db][_0x46b6('0x66')]=moment()[_0x46b6('0x3d')](_0x46b6('0x2b'));this[_0x46b6('0xc')][_0x5ead11[_0x46b6('0x29')]][_0x3165db][_0x46b6('0x43')]=_0x46b6('0x67');this[_0x46b6('0xc')][_0x5ead11[_0x46b6('0x29')]][_0x3165db]['reason']=_0x5ead11[_0x46b6('0x51')]==_0x46b6('0x68')?'agent':_0x5ead11[_0x46b6('0x51')];this[_0x46b6('0xc')][_0x5ead11[_0x46b6('0x29')]][_0x3165db][_0x46b6('0x69')]=_0x5ead11[_0x46b6('0x69')];if(this['voiceQueues'][_0x5ead11[_0x46b6('0x2a')]]&&this[_0x46b6('0xd')][_0x5ead11[_0x46b6('0x2a')]][_0x46b6('0x6a')]){this['channels'][_0x5ead11[_0x46b6('0x29')]][_0x3165db]['acwtime']=this[_0x46b6('0xd')][_0x5ead11['queue']]['acwTimeout'];this[_0x46b6('0xc')][_0x5ead11[_0x46b6('0x29')]][_0x3165db][_0x46b6('0x6b')]=!![];}this[_0x46b6('0xe')][_0x5ead11[_0x46b6('0x47')]]=_[_0x46b6('0x31')](this['agents'][_0x5ead11[_0x46b6('0x47')]],['queue',_0x46b6('0x6c')]);logger[_0x46b6('0x27')](_0x46b6('0x6d'),_0x5ead11[_0x46b6('0x29')],util[_0x46b6('0x34')](this[_0x46b6('0xc')][_0x5ead11[_0x46b6('0x29')]][_0x3165db],{'showHidden':![],'depth':null}));ami['emit'](_0x46b6('0x6e'),this[_0x46b6('0xc')][_0x5ead11[_0x46b6('0x29')]][_0x3165db]);logger[_0x46b6('0x27')]('[%s][voiceAgentReport][agentcomplete]\x20sending\x20user:agentcomplete\x20event:',_0x5ead11[_0x46b6('0x29')],util['inspect']({'id':this['agents'][_0x5ead11[_0x46b6('0x47')]]['id'],'destaccountcode':_0x5ead11[_0x46b6('0x6f')]},{'showHidden':![],'depth':null}));this[_0x46b6('0x35')](util['format'](_0x46b6('0x38'),_0x5ead11[_0x46b6('0x25')]),_0x46b6('0x70'),{'id':this['agents'][_0x5ead11[_0x46b6('0x47')]]['id'],'destaccountcode':Number(_0x5ead11[_0x46b6('0x6f')])});}}}}}}catch(_0x358c58){logger[_0x46b6('0x55')](_0x46b6('0x71'),_0x5ead11['uniqueid'],util['inspect'](_0x358c58,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x46b6('0x21')]['syncVarSet']=function(_0x3f8c17){try{if(this[_0x46b6('0x22')](_0x3f8c17)){logger[_0x46b6('0x27')](_0x46b6('0x72'),_0x3f8c17[_0x46b6('0x29')],util[_0x46b6('0x34')](_0x3f8c17,{'showHidden':![],'depth':null}));this[_0x46b6('0x73')](_0x3f8c17[_0x46b6('0x29')],_['keys'](_0x3f8c17[_0x46b6('0x74')])[0x0],_0x3f8c17[_0x46b6('0x75')]);if(this['channels'][_0x3f8c17['uniqueid']]){for(var _0x4db98d in this['channels'][_0x3f8c17[_0x46b6('0x29')]]){if(this['channels'][_0x3f8c17[_0x46b6('0x29')]]['hasOwnProperty'](_0x4db98d)){logger['info'](_0x46b6('0x76'),_0x3f8c17[_0x46b6('0x29')],_0x4db98d,_[_0x46b6('0x77')](_0x3f8c17[_0x46b6('0x74')])[0x0],_0x3f8c17[_0x46b6('0x75')]);if(_[_0x46b6('0x23')](this[_0x46b6('0xc')][_0x3f8c17[_0x46b6('0x29')]][_0x4db98d]['variables'])){this[_0x46b6('0xc')][_0x3f8c17['uniqueid']][_0x4db98d]['variables']={};}this['channels'][_0x3f8c17['uniqueid']][_0x4db98d][_0x46b6('0xf')]=this['variables'][_0x3f8c17[_0x46b6('0x29')]];}}}}}catch(_0x40e8bd){logger[_0x46b6('0x55')](_0x46b6('0x78'),_0x3f8c17[_0x46b6('0x29')],util[_0x46b6('0x34')](_0x40e8bd,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x46b6('0x21')][_0x46b6('0x73')]=function(_0x56357f,_0x1dfe1f,_0x4930de){var _0x2b659f=[_0x46b6('0x79'),'rtpaudioqosbridged',_0x46b6('0x7a'),_0x46b6('0x7b'),'rtpaudioqosloss','rtpaudioqoslossbridged',_0x46b6('0x7c'),_0x46b6('0x7d'),_0x46b6('0x7e'),_0x46b6('0x7f'),_0x46b6('0x80'),_0x46b6('0x81'),_0x46b6('0x82'),_0x46b6('0x83'),'memberinterface',_0x46b6('0x84'),_0x46b6('0x25'),_0x46b6('0x85'),_0x46b6('0x86')];if(!_[_0x46b6('0x87')](_0x1dfe1f)&&!_[_0x46b6('0x88')](_0x2b659f,_0x1dfe1f)){if(_[_0x46b6('0x23')](this[_0x46b6('0xf')][_0x56357f])){this[_0x46b6('0xf')][_0x56357f]={};}this[_0x46b6('0xf')][_0x56357f][_0x1dfe1f]=_0x4930de;}};VoiceAgentReport[_0x46b6('0x21')][_0x46b6('0x1b')]=function(_0x2feb0f){try{if(this[_0x46b6('0x22')](_0x2feb0f)){logger[_0x46b6('0x27')](_0x46b6('0x89'),_0x2feb0f[_0x46b6('0x29')],util[_0x46b6('0x34')](_0x2feb0f,{'showHidden':![],'depth':null}));if(this[_0x46b6('0xc')][_0x2feb0f[_0x46b6('0x29')]]){for(var _0x381464 in this[_0x46b6('0xc')][_0x2feb0f[_0x46b6('0x29')]]){if(this['channels'][_0x2feb0f[_0x46b6('0x29')]][_0x46b6('0x3b')](_0x381464)){if(this[_0x46b6('0xc')][_0x2feb0f[_0x46b6('0x29')]][_0x381464][_0x46b6('0x51')]==_0x46b6('0x68')&&this[_0x46b6('0xc')][_0x2feb0f[_0x46b6('0x29')]][_0x381464][_0x46b6('0x16')]){logger[_0x46b6('0x24')](_0x46b6('0x8a'),_0x2feb0f[_0x46b6('0x29')],_0x381464);this[_0x46b6('0xc')][_0x2feb0f[_0x46b6('0x29')]][_0x381464][_0x46b6('0x66')]=moment()['format'](_0x46b6('0x2b'));}}}logger[_0x46b6('0x27')](_0x46b6('0x8b'),_0x2feb0f[_0x46b6('0x29')],util[_0x46b6('0x34')](_['values'](this[_0x46b6('0xc')][_0x2feb0f['uniqueid']]),{'showHidden':![],'depth':null}));ami[_0x46b6('0x35')](_0x46b6('0x8c'),_['values'](this[_0x46b6('0xc')][_0x2feb0f['uniqueid']]));delete this['channels'][_0x2feb0f['uniqueid']];}if(this[_0x46b6('0xf')][_0x2feb0f[_0x46b6('0x29')]]){delete this[_0x46b6('0xf')][_0x2feb0f[_0x46b6('0x29')]];}}}catch(_0x5dce0a){logger[_0x46b6('0x55')](_0x46b6('0x8d'),_0x2feb0f[_0x46b6('0x29')],util[_0x46b6('0x34')](_0x5dce0a,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncAttendedTransfer']=function(_0x5e0b08){try{if(this[_0x46b6('0x22')](_0x5e0b08)){logger[_0x46b6('0x27')](_0x46b6('0x8e'),_0x5e0b08['uniqueid'],util['inspect'](_0x5e0b08,{'showHidden':![],'depth':null}));if(this['channels'][_0x5e0b08[_0x46b6('0x8f')]]){for(var _0x43134d in this['channels'][_0x5e0b08[_0x46b6('0x8f')]]){if(this[_0x46b6('0xc')][_0x5e0b08[_0x46b6('0x8f')]]['hasOwnProperty'](_0x43134d)){if(_0x5e0b08[_0x46b6('0x90')]===_0x43134d){logger[_0x46b6('0x24')]('[%s][voiceAgentReport][attendedtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x5e0b08[_0x46b6('0x29')],this[_0x46b6('0xc')][_0x5e0b08[_0x46b6('0x8f')]][_0x43134d][_0x46b6('0x25')],_0x43134d);var _0x2afad3=moment();this[_0x46b6('0xc')][_0x5e0b08['transfereeuniqueid']][_0x43134d]['agentcomplete']=!![];this[_0x46b6('0xc')][_0x5e0b08[_0x46b6('0x8f')]][_0x43134d][_0x46b6('0x66')]=moment()[_0x46b6('0x3d')]('YYYY-MM-DD\x20HH:mm:ss');this[_0x46b6('0xc')][_0x5e0b08[_0x46b6('0x8f')]][_0x43134d]['lastevent']=_0x46b6('0x67');this['channels'][_0x5e0b08[_0x46b6('0x8f')]][_0x43134d]['reason']=_0x46b6('0x68');this['channels'][_0x5e0b08[_0x46b6('0x8f')]][_0x43134d][_0x46b6('0x69')]=_0x2afad3[_0x46b6('0x91')](this['channels'][_0x5e0b08[_0x46b6('0x8f')]][_0x43134d][_0x46b6('0x92')],_0x46b6('0x93'));}}}}if(this[_0x46b6('0xc')][_0x5e0b08[_0x46b6('0x94')]]){var _0x2b7caa=this['channels'][_0x5e0b08['secondtransfereruniqueid']];this[_0x46b6('0xc')][_0x5e0b08[_0x46b6('0x94')]]=this[_0x46b6('0xc')][_0x5e0b08[_0x46b6('0x8f')]];this['channels'][_0x5e0b08[_0x46b6('0x8f')]]=_0x2b7caa;}}}catch(_0x510c27){logger[_0x46b6('0x55')](_0x46b6('0x95'),_0x5e0b08[_0x46b6('0x29')],util[_0x46b6('0x34')](_0x510c27,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x46b6('0x21')][_0x46b6('0x20')]=function(_0x5d19d5){try{if(this[_0x46b6('0x22')](_0x5d19d5)){logger[_0x46b6('0x27')]('[%s][voiceAgentReport][blindtransfer]\x20event:',_0x5d19d5['uniqueid'],util[_0x46b6('0x34')](_0x5d19d5,{'showHidden':![],'depth':null}));if(this[_0x46b6('0xc')][_0x5d19d5['transfereeuniqueid']]){for(var _0x3fee21 in this[_0x46b6('0xc')][_0x5d19d5[_0x46b6('0x8f')]]){if(this[_0x46b6('0xc')][_0x5d19d5[_0x46b6('0x8f')]][_0x46b6('0x3b')](_0x3fee21)){if(_0x5d19d5[_0x46b6('0x96')]===_0x3fee21){logger[_0x46b6('0x24')](_0x46b6('0x97'),_0x5d19d5[_0x46b6('0x29')],this[_0x46b6('0xc')][_0x5d19d5[_0x46b6('0x8f')]][_0x3fee21][_0x46b6('0x25')],_0x3fee21);var _0x154a27=moment();this['channels'][_0x5d19d5['transfereeuniqueid']][_0x3fee21]['agentcomplete']=!![];this[_0x46b6('0xc')][_0x5d19d5[_0x46b6('0x8f')]][_0x3fee21][_0x46b6('0x66')]=_0x154a27;this['channels'][_0x5d19d5[_0x46b6('0x8f')]][_0x3fee21][_0x46b6('0x43')]=_0x46b6('0x67');this['channels'][_0x5d19d5[_0x46b6('0x8f')]][_0x3fee21][_0x46b6('0x51')]=_0x46b6('0x68');this[_0x46b6('0xc')][_0x5d19d5['transfereeuniqueid']][_0x3fee21][_0x46b6('0x69')]=_0x154a27[_0x46b6('0x91')](this[_0x46b6('0xc')][_0x5d19d5['transfereeuniqueid']][_0x3fee21][_0x46b6('0x92')],_0x46b6('0x93'));}}}}}}catch(_0x376cbe){logger[_0x46b6('0x55')]('[%s][voiceAgentReport][blindtransfer]',_0x5d19d5[_0x46b6('0x29')],util[_0x46b6('0x34')](_0x376cbe,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x46b6('0x98')]=function(_0x316773){var _0x175664='';try{if(this[_0x46b6('0x22')](_0x316773)){logger['debug']('[%s][voiceAgentReport][musiconholdstart]\x20event:',_0x316773[_0x46b6('0x29')],util[_0x46b6('0x34')](_0x316773,{'showHidden':![],'depth':null}));if(_0x316773[_0x46b6('0x99')]){_0x175664=_0x316773[_0x46b6('0x99')][_0x46b6('0x9a')](0x0,_0x316773[_0x46b6('0x99')][_0x46b6('0x9b')]('-'));if(this[_0x46b6('0xe')][_0x175664]){logger[_0x46b6('0x24')](_0x46b6('0x9c'),_0x316773[_0x46b6('0x29')],_0x175664);this[_0x46b6('0xe')][_0x175664][_0x46b6('0x9d')]=!![];}}}}catch(_0x1f3db8){logger[_0x46b6('0x55')](_0x46b6('0x9e'),_0x316773[_0x46b6('0x29')],util[_0x46b6('0x34')](_0x1f3db8,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x46b6('0x21')]['syncMusicOnHoldStop']=function(_0xf63358){var _0x4aa990='';try{if(this[_0x46b6('0x22')](_0xf63358)){logger[_0x46b6('0x27')](_0x46b6('0x9f'),_0xf63358[_0x46b6('0x29')],util[_0x46b6('0x34')](_0xf63358,{'showHidden':![],'depth':null}));if(_0xf63358[_0x46b6('0x99')]){_0x4aa990=_0xf63358[_0x46b6('0x99')][_0x46b6('0x9a')](0x0,_0xf63358['channel']['lastIndexOf']('-'));if(this[_0x46b6('0xe')][_0x4aa990]){logger[_0x46b6('0x24')](_0x46b6('0xa0'),_0xf63358[_0x46b6('0x29')],_0x4aa990);this[_0x46b6('0xe')][_0x4aa990][_0x46b6('0x9d')]=![];}}}}catch(_0x55489c){logger[_0x46b6('0x55')]('[%s][voiceAgentReport][musiconholdstop]',_0xf63358['uniqueid'],util[_0x46b6('0x34')](_0x55489c,{'showHidden':![],'depth':null}));}};module[_0x46b6('0xa1')]=VoiceAgentReport;
\ No newline at end of file
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VoiceAgentReport(_0x4b8f10){this['channels']={};this[_0xaf78('0x8')]=_0x4b8f10[_0xaf78('0x9')];this[_0xaf78('0xa')]=_0x4b8f10[_0xaf78('0xa')];this['agents']=_0x4b8f10[_0xaf78('0xb')];this[_0xaf78('0xc')]={};ami['on'](_0xaf78('0xd'),this[_0xaf78('0xe')][_0xaf78('0xf')](this));ami['on'](_0xaf78('0x10'),this[_0xaf78('0x11')][_0xaf78('0xf')](this));ami['on'](_0xaf78('0x12'),this['syncAgentRingNoAnswer']['bind'](this));ami['on']('queuecallerabandon',this['syncQueueCallerAbandon']['bind'](this));ami['on'](_0xaf78('0x13'),this[_0xaf78('0x14')][_0xaf78('0xf')](this));ami['on'](_0xaf78('0x15'),this['syncVarSet'][_0xaf78('0xf')](this));ami['on'](_0xaf78('0x16'),this[_0xaf78('0x17')][_0xaf78('0xf')](this));ami['on'](_0xaf78('0x18'),this[_0xaf78('0x19')][_0xaf78('0xf')](this));ami['on'](_0xaf78('0x1a'),this[_0xaf78('0x1b')][_0xaf78('0xf')](this));ami['on'](_0xaf78('0x1c'),this[_0xaf78('0x1d')][_0xaf78('0xf')](this));ami['on']('blindtransfer',this[_0xaf78('0x1e')][_0xaf78('0xf')](this));}VoiceAgentReport[_0xaf78('0x1f')][_0xaf78('0x20')]=function(_0x1662ae,_0x3757be,_0x30887e){io['to'](_0x1662ae)['emit'](_0x3757be,_0x30887e);};VoiceAgentReport[_0xaf78('0x1f')]['isNotNull']=function(_0x14d8b1){return _0x14d8b1!==null&&!_[_0xaf78('0x21')](_0x14d8b1);};VoiceAgentReport[_0xaf78('0x1f')]['syncAgentCalled']=function(_0x262bf3){try{if(this[_0xaf78('0x22')](_0x262bf3)){logger[_0xaf78('0x23')](_0xaf78('0x24'),_0x262bf3[_0xaf78('0x25')],_0x262bf3[_0xaf78('0x26')],_0x262bf3[_0xaf78('0x27')]);logger[_0xaf78('0x28')](_0xaf78('0x29'),_0x262bf3['uniqueid'],util['inspect'](_0x262bf3,{'showHidden':![],'depth':null}));if(_[_0xaf78('0x21')](this[_0xaf78('0x9')][_0x262bf3[_0xaf78('0x25')]])){this[_0xaf78('0x9')][_0x262bf3[_0xaf78('0x25')]]={};}var _0x18650a=this[_0xaf78('0xb')][_0x262bf3[_0xaf78('0x2a')]];var _0x544d76=this[_0xaf78('0x9')][_0x262bf3[_0xaf78('0x25')]][_0x262bf3['destuniqueid']];var _0x4366c5=this[_0xaf78('0xa')][_0x262bf3[_0xaf78('0x2b')]];var _0x23a567=this['variables'][_0x262bf3[_0xaf78('0x25')]];if(_[_0xaf78('0x21')](_0x544d76)){_0x544d76={'agentcalledAt':moment()[_0xaf78('0x2c')](_0xaf78('0x2d')),'lastevent':_0xaf78('0x2e'),'mandatoryDisposition':_0x4366c5&&_0x4366c5[_0xaf78('0x2f')]?_0x4366c5[_0xaf78('0x2f')]:![],'type':_0x4366c5&&_0x4366c5[_0xaf78('0x30')]?_0x4366c5[_0xaf78('0x30')]:_0xaf78('0x31'),'variables':_0x23a567,'motionChannel':'voice'};}Object['assign'](_0x544d76,_[_0xaf78('0x32')](_0x262bf3,['event',_0xaf78('0x33')]));this[_0xaf78('0x9')][_0x262bf3['uniqueid']][_0x262bf3[_0xaf78('0x27')]]=_0x544d76;logger['debug'](_0xaf78('0x34'),_0x262bf3['uniqueid'],util[_0xaf78('0x35')](_0x544d76,{'showHidden':![],'depth':null}));ami['emit']('custom:agentcalled',_0x544d76);var _0x1d4e12={'id':_0x18650a['id'],'calleridnum':_0x544d76[_0xaf78('0x36')],'queue':_0x544d76[_0xaf78('0x2b')],'variables':_0x544d76[_0xaf78('0xc')],'uniqueid':_0x262bf3[_0xaf78('0x25')]};logger[_0xaf78('0x28')](_0xaf78('0x37'),_0x262bf3[_0xaf78('0x25')],util[_0xaf78('0x35')](_0x1d4e12,{'showHidden':![],'depth':null}));this[_0xaf78('0x20')](util[_0xaf78('0x2c')](_0xaf78('0x38'),_0x262bf3['membername']),_0xaf78('0x39'),_0x1d4e12);}}catch(_0x44ab02){logger[_0xaf78('0x3a')](_0xaf78('0x3b'),_0x262bf3[_0xaf78('0x25')],util[_0xaf78('0x35')](_0x44ab02,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0xaf78('0x11')]=function(_0x5a594b){try{if(this[_0xaf78('0x22')](_0x5a594b)){if(this[_0xaf78('0x9')][_0x5a594b[_0xaf78('0x25')]]){for(var _0x5be706 in 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_0x56b3e9={'id':_0x2a7032['id'],'name':_0x2a7032[_0xaf78('0x47')],'agentconnected':!![],'destaccountcode':_0x2a7032['accountcode'],'destconnectedlinenum':this[_0xaf78('0x9')][_0x5a594b[_0xaf78('0x25')]][_0x5a594b[_0xaf78('0x27')]][_0xaf78('0x48')],'queue':this[_0xaf78('0x9')][_0x5a594b[_0xaf78('0x25')]][_0x5a594b[_0xaf78('0x27')]][_0xaf78('0x2b')],'routealias':this[_0xaf78('0x9')][_0x5a594b[_0xaf78('0x25')]][_0x5a594b[_0xaf78('0x27')]][_0xaf78('0x45')],'uniqueid':this['channels'][_0x5a594b[_0xaf78('0x25')]][_0x5a594b['destuniqueid']][_0xaf78('0x25')]};ami[_0xaf78('0x20')](_0xaf78('0x49'),this[_0xaf78('0x9')][_0x5a594b[_0xaf78('0x25')]][_0x5a594b[_0xaf78('0x27')]]);this['emit'](util['format'](_0xaf78('0x38'),_0x5a594b['membername']),'user:agentconnect',_0x56b3e9);}else if(!this[_0xaf78('0x9')][_0x5a594b['uniqueid']][_0x5be706][_0xaf78('0x12')]&&!this[_0xaf78('0x9')][_0x5a594b[_0xaf78('0x25')]][_0x5be706][_0xaf78('0x13')]){logger[_0xaf78('0x23')](_0xaf78('0x4a'),_0x5a594b[_0xaf78('0x25')],this[_0xaf78('0x9')][_0x5a594b[_0xaf78('0x25')]][_0x5be706][_0xaf78('0x26')],_0x5be706);this[_0xaf78('0x9')][_0x5a594b[_0xaf78('0x25')]][_0x5be706][_0xaf78('0x12')]=!![];this[_0xaf78('0x9')][_0x5a594b[_0xaf78('0x25')]][_0x5be706][_0xaf78('0x4b')]=moment()[_0xaf78('0x2c')]('YYYY-MM-DD\x20HH:mm:ss');this[_0xaf78('0x9')][_0x5a594b[_0xaf78('0x25')]][_0x5be706][_0xaf78('0x4c')]=_0x5a594b[_0xaf78('0x27')];this[_0xaf78('0x9')][_0x5a594b[_0xaf78('0x25')]][_0x5be706][_0xaf78('0x4d')]=_0x5a594b[_0xaf78('0x26')];this['channels'][_0x5a594b[_0xaf78('0x25')]][_0x5be706][_0xaf78('0x43')]=_0xaf78('0x4e');this['channels'][_0x5a594b[_0xaf78('0x25')]][_0x5be706][_0xaf78('0x4f')]='answered_elsewhere';logger['debug']('[%s][voiceAgentReport][agentconnect]\x20sending\x20agentansweredelsewhere\x20event:',_0x5a594b['uniqueid'],util[_0xaf78('0x35')](this[_0xaf78('0x9')][_0x5a594b[_0xaf78('0x25')]][_0x5be706],{'showHidden':![],'depth':null}));ami[_0xaf78('0x20')](_0xaf78('0x50'),this[_0xaf78('0x9')][_0x5a594b[_0xaf78('0x25')]][_0x5be706]);}else{logger[_0xaf78('0x28')](_0xaf78('0x51'),_0x5a594b[_0xaf78('0x25')]);}}}}}}catch(_0x50333d){logger[_0xaf78('0x3a')](_0xaf78('0x52'),_0x5a594b[_0xaf78('0x25')],util[_0xaf78('0x35')](_0x50333d,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xaf78('0x1f')][_0xaf78('0x53')]=function(_0x9f69a8){try{if(this['isNotNull'](_0x9f69a8)){logger[_0xaf78('0x28')](_0xaf78('0x54'),_0x9f69a8[_0xaf78('0x25')],util['inspect'](_0x9f69a8,{'showHidden':![],'depth':null}));if(this['channels'][_0x9f69a8[_0xaf78('0x25')]]&&this[_0xaf78('0x9')][_0x9f69a8[_0xaf78('0x25')]][_0x9f69a8[_0xaf78('0x27')]]){logger['info'](_0xaf78('0x55'),_0x9f69a8[_0xaf78('0x25')],_0x9f69a8[_0xaf78('0x26')],_0x9f69a8['destuniqueid']);var _0x2fd1d6=this[_0xaf78('0xb')][_0x9f69a8[_0xaf78('0x2a')]];var _0x535852=this[_0xaf78('0x9')][_0x9f69a8[_0xaf78('0x25')]][_0x9f69a8['destuniqueid']];_0x535852['agentringnoanswer']=!![];_0x535852[_0xaf78('0x4b')]=moment()[_0xaf78('0x2c')](_0xaf78('0x2d'));_0x535852['lastevent']=_0xaf78('0x56');_0x535852[_0xaf78('0x4f')]=_0xaf78('0x56');var _0xf47b64={'id':_0x2fd1d6['id'],'name':_0x2fd1d6[_0xaf78('0x47')],'queue':_0x535852[_0xaf78('0x2b')],'uniqueid':_0x535852[_0xaf78('0x25')]};logger[_0xaf78('0x28')](_0xaf78('0x57'),_0x9f69a8[_0xaf78('0x25')],util[_0xaf78('0x35')](_0xf47b64,{'showHidden':![],'depth':null}));this[_0xaf78('0x20')](util['format']('user:%s',_0x2fd1d6['name']),_0xaf78('0x58'),_0xf47b64);ami[_0xaf78('0x20')](_0xaf78('0x59'),_0x535852);this[_0xaf78('0x9')][_0x9f69a8[_0xaf78('0x25')]][_0x9f69a8[_0xaf78('0x27')]]=Object[_0xaf78('0x5a')]({},_0x535852);}}}catch(_0x2a3ab7){logger[_0xaf78('0x3a')](_0xaf78('0x5b'),_0x9f69a8['uniqueid'],util['inspect'](_0x2a3ab7,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xaf78('0x1f')][_0xaf78('0x5c')]=function(_0x4972be){try{if(this[_0xaf78('0x22')](_0x4972be)){logger[_0xaf78('0x28')](_0xaf78('0x5d'),_0x4972be[_0xaf78('0x25')],util[_0xaf78('0x35')](_0x4972be,{'showHidden':![],'depth':null}));if(this[_0xaf78('0x9')][_0x4972be['uniqueid']]){for(var _0x51ad98 in this[_0xaf78('0x9')][_0x4972be[_0xaf78('0x25')]]){if(this['channels'][_0x4972be[_0xaf78('0x25')]]['hasOwnProperty'](_0x51ad98)&&!this[_0xaf78('0x9')][_0x4972be['uniqueid']][_0x51ad98]['agentringnoanswer']&&!this[_0xaf78('0x9')][_0x4972be['uniqueid']][_0x51ad98][_0xaf78('0x13')]){logger['info'](_0xaf78('0x5e'),_0x4972be[_0xaf78('0x25')],this[_0xaf78('0x9')][_0x4972be['uniqueid']][_0x51ad98][_0xaf78('0x26')],_0x51ad98);this['channels'][_0x4972be[_0xaf78('0x25')]][_0x51ad98][_0xaf78('0x12')]=!![];this['channels'][_0x4972be[_0xaf78('0x25')]][_0x51ad98][_0xaf78('0x4b')]=moment()[_0xaf78('0x2c')](_0xaf78('0x2d'));this[_0xaf78('0x9')][_0x4972be[_0xaf78('0x25')]][_0x51ad98][_0xaf78('0x43')]='abandoned';this[_0xaf78('0x9')][_0x4972be['uniqueid']][_0x51ad98][_0xaf78('0x4f')]=_0xaf78('0x5f');logger[_0xaf78('0x28')]('[%s][voiceAgentReport][queuecallerabandon]\x20sending\x20agentqueuecallerabandon\x20event:',_0x4972be[_0xaf78('0x25')],util[_0xaf78('0x35')](this[_0xaf78('0x9')][_0x4972be[_0xaf78('0x25')]][_0x51ad98],{'showHidden':![],'depth':null}));ami[_0xaf78('0x20')](_0xaf78('0x60'),this['channels'][_0x4972be[_0xaf78('0x25')]][_0x51ad98]);}}}}}catch(_0x2cfc8d){logger[_0xaf78('0x3a')](_0xaf78('0x61'),_0x4972be[_0xaf78('0x25')],util[_0xaf78('0x35')](_0x2cfc8d,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xaf78('0x1f')][_0xaf78('0x14')]=function(_0x5c73f4){try{if(this[_0xaf78('0x22')](_0x5c73f4)){logger['debug']('[%s][voiceAgentReport][agentcomplete]\x20event:',_0x5c73f4[_0xaf78('0x25')],util[_0xaf78('0x35')](_0x5c73f4,{'showHidden':![],'depth':null}));if(this['channels'][_0x5c73f4[_0xaf78('0x25')]]){for(var _0x5a3360 in this['channels'][_0x5c73f4[_0xaf78('0x25')]]){if(this[_0xaf78('0x9')][_0x5c73f4[_0xaf78('0x25')]][_0xaf78('0x3c')](_0x5a3360)){if(this[_0xaf78('0x9')][_0x5c73f4[_0xaf78('0x25')]][_0x5a3360][_0xaf78('0x3e')]&&!this['channels'][_0x5c73f4[_0xaf78('0x25')]][_0x5a3360][_0xaf78('0x13')]){logger[_0xaf78('0x23')]('[%s][voiceAgentReport][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x5c73f4[_0xaf78('0x25')],this[_0xaf78('0x9')][_0x5c73f4['uniqueid']][_0x5a3360]['membername'],_0x5a3360);this[_0xaf78('0x9')][_0x5c73f4[_0xaf78('0x25')]][_0x5a3360][_0xaf78('0x13')]=!![];this[_0xaf78('0x9')][_0x5c73f4[_0xaf78('0x25')]][_0x5a3360][_0xaf78('0x62')]=moment()[_0xaf78('0x2c')](_0xaf78('0x2d'));this[_0xaf78('0x9')][_0x5c73f4[_0xaf78('0x25')]][_0x5a3360]['lastevent']='complete';this['channels'][_0x5c73f4[_0xaf78('0x25')]][_0x5a3360][_0xaf78('0x4f')]=_0x5c73f4[_0xaf78('0x4f')]==_0xaf78('0x63')?_0xaf78('0x64'):_0x5c73f4[_0xaf78('0x4f')];this[_0xaf78('0x9')][_0x5c73f4[_0xaf78('0x25')]][_0x5a3360]['talktime']=_0x5c73f4[_0xaf78('0x65')];if(this[_0xaf78('0xa')][_0x5c73f4[_0xaf78('0x2b')]]&&this[_0xaf78('0xa')][_0x5c73f4[_0xaf78('0x2b')]][_0xaf78('0x66')]){this[_0xaf78('0x9')][_0x5c73f4[_0xaf78('0x25')]][_0x5a3360][_0xaf78('0x67')]=this[_0xaf78('0xa')][_0x5c73f4[_0xaf78('0x2b')]][_0xaf78('0x68')];this[_0xaf78('0x9')][_0x5c73f4[_0xaf78('0x25')]][_0x5a3360][_0xaf78('0x69')]=!![];}this['agents'][_0x5c73f4[_0xaf78('0x2a')]]=_[_0xaf78('0x32')](this['agents'][_0x5c73f4['interface']],[_0xaf78('0x2b'),'destconnectedlinenum']);logger[_0xaf78('0x28')]('[%s][voiceAgentReport][agentcomplete]\x20sending\x20agentcomplete\x20event:',_0x5c73f4[_0xaf78('0x25')],util[_0xaf78('0x35')](this[_0xaf78('0x9')][_0x5c73f4[_0xaf78('0x25')]][_0x5a3360],{'showHidden':![],'depth':null}));ami[_0xaf78('0x20')]('custom:agentcomplete',this[_0xaf78('0x9')][_0x5c73f4['uniqueid']][_0x5a3360]);logger[_0xaf78('0x28')](_0xaf78('0x6a'),_0x5c73f4[_0xaf78('0x25')],util['inspect']({'id':this[_0xaf78('0xb')][_0x5c73f4['interface']]['id'],'destaccountcode':_0x5c73f4['destaccountcode']},{'showHidden':![],'depth':null}));this[_0xaf78('0x20')](util[_0xaf78('0x2c')](_0xaf78('0x38'),_0x5c73f4[_0xaf78('0x26')]),'user:agentcomplete',{'id':this['agents'][_0x5c73f4[_0xaf78('0x2a')]]['id'],'destaccountcode':Number(_0x5c73f4['destaccountcode'])});}}}}}}catch(_0x56a786){logger[_0xaf78('0x3a')](_0xaf78('0x6b'),_0x5c73f4['uniqueid'],util[_0xaf78('0x35')](_0x56a786,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0xaf78('0x6c')]=function(_0x350a7b){try{if(this[_0xaf78('0x22')](_0x350a7b)){logger[_0xaf78('0x28')](_0xaf78('0x6d'),_0x350a7b[_0xaf78('0x25')],util[_0xaf78('0x35')](_0x350a7b,{'showHidden':![],'depth':null}));this[_0xaf78('0x6e')](_0x350a7b['uniqueid'],_[_0xaf78('0x6f')](_0x350a7b[_0xaf78('0x70')])[0x0],_0x350a7b[_0xaf78('0x71')]);if(this[_0xaf78('0x9')][_0x350a7b[_0xaf78('0x25')]]){for(var _0x276cc6 in this[_0xaf78('0x9')][_0x350a7b['uniqueid']]){if(this[_0xaf78('0x9')][_0x350a7b[_0xaf78('0x25')]][_0xaf78('0x3c')](_0x276cc6)){logger[_0xaf78('0x23')](_0xaf78('0x72'),_0x350a7b[_0xaf78('0x25')],_0x276cc6,_[_0xaf78('0x6f')](_0x350a7b[_0xaf78('0x70')])[0x0],_0x350a7b[_0xaf78('0x71')]);if(_[_0xaf78('0x21')](this[_0xaf78('0x9')][_0x350a7b[_0xaf78('0x25')]][_0x276cc6][_0xaf78('0xc')])){this['channels'][_0x350a7b[_0xaf78('0x25')]][_0x276cc6][_0xaf78('0xc')]={};}this['channels'][_0x350a7b[_0xaf78('0x25')]][_0x276cc6][_0xaf78('0xc')]=this[_0xaf78('0xc')][_0x350a7b[_0xaf78('0x25')]];}}}}}catch(_0x3a64d1){logger['error'](_0xaf78('0x73'),_0x350a7b[_0xaf78('0x25')],util[_0xaf78('0x35')](_0x3a64d1,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xaf78('0x1f')]['addVariable']=function(_0x451a9d,_0x13804c,_0x4be60b){var _0x7fe48b=['rtpaudioqos',_0xaf78('0x74'),_0xaf78('0x75'),_0xaf78('0x76'),'rtpaudioqosloss',_0xaf78('0x77'),_0xaf78('0x78'),'rtpaudioqosrttbridged',_0xaf78('0x79'),'sipuri','bridgepeer',_0xaf78('0x7a'),_0xaf78('0x7b'),_0xaf78('0x7c'),_0xaf78('0x7d'),_0xaf78('0x7e'),_0xaf78('0x26'),_0xaf78('0x7f'),_0xaf78('0x80')];if(!_[_0xaf78('0x81')](_0x13804c)&&!_[_0xaf78('0x82')](_0x7fe48b,_0x13804c)){if(_[_0xaf78('0x21')](this[_0xaf78('0xc')][_0x451a9d])){this[_0xaf78('0xc')][_0x451a9d]={};}this[_0xaf78('0xc')][_0x451a9d][_0x13804c]=_0x4be60b;}};VoiceAgentReport['prototype'][_0xaf78('0x17')]=function(_0x32dc8a){try{if(this['isNotNull'](_0x32dc8a)){logger['debug'](_0xaf78('0x83'),_0x32dc8a[_0xaf78('0x25')],util[_0xaf78('0x35')](_0x32dc8a,{'showHidden':![],'depth':null}));if(this['channels'][_0x32dc8a[_0xaf78('0x25')]]){for(var _0x29af20 in this['channels'][_0x32dc8a[_0xaf78('0x25')]]){if(this[_0xaf78('0x9')][_0x32dc8a[_0xaf78('0x25')]]['hasOwnProperty'](_0x29af20)){if(this[_0xaf78('0x9')][_0x32dc8a['uniqueid']][_0x29af20][_0xaf78('0x4f')]==_0xaf78('0x63')&&this[_0xaf78('0x9')][_0x32dc8a['uniqueid']][_0x29af20][_0xaf78('0x13')]){logger['info'](_0xaf78('0x84'),_0x32dc8a[_0xaf78('0x25')],_0x29af20);this[_0xaf78('0x9')][_0x32dc8a[_0xaf78('0x25')]][_0x29af20]['agentcompleteAt']=moment()[_0xaf78('0x2c')](_0xaf78('0x2d'));}}}logger[_0xaf78('0x28')](_0xaf78('0x85'),_0x32dc8a[_0xaf78('0x25')],util[_0xaf78('0x35')](_[_0xaf78('0x86')](this[_0xaf78('0x9')][_0x32dc8a[_0xaf78('0x25')]]),{'showHidden':![],'depth':null}));ami[_0xaf78('0x20')]('custom:voiceAgentReport',_['values'](this['channels'][_0x32dc8a[_0xaf78('0x25')]]));delete this[_0xaf78('0x9')][_0x32dc8a['uniqueid']];}if(this['variables'][_0x32dc8a[_0xaf78('0x25')]]){delete this[_0xaf78('0xc')][_0x32dc8a[_0xaf78('0x25')]];}}}catch(_0x213cc5){logger[_0xaf78('0x3a')](_0xaf78('0x87'),_0x32dc8a[_0xaf78('0x25')],util[_0xaf78('0x35')](_0x213cc5,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xaf78('0x1f')][_0xaf78('0x1d')]=function(_0x131155){try{if(this[_0xaf78('0x22')](_0x131155)){logger['debug'](_0xaf78('0x88'),_0x131155[_0xaf78('0x25')],util['inspect'](_0x131155,{'showHidden':![],'depth':null}));if(this['channels'][_0x131155['transfereeuniqueid']]){for(var _0x11a58d in this[_0xaf78('0x9')][_0x131155[_0xaf78('0x89')]]){if(this['channels'][_0x131155['transfereeuniqueid']][_0xaf78('0x3c')](_0x11a58d)){if(_0x131155[_0xaf78('0x8a')]===_0x11a58d){logger[_0xaf78('0x23')](_0xaf78('0x8b'),_0x131155['uniqueid'],this[_0xaf78('0x9')][_0x131155['transfereeuniqueid']][_0x11a58d]['membername'],_0x11a58d);var _0x49ddf5=moment();this[_0xaf78('0x9')][_0x131155['transfereeuniqueid']][_0x11a58d][_0xaf78('0x13')]=!![];this[_0xaf78('0x9')][_0x131155[_0xaf78('0x89')]][_0x11a58d][_0xaf78('0x62')]=moment()[_0xaf78('0x2c')](_0xaf78('0x2d'));this[_0xaf78('0x9')][_0x131155[_0xaf78('0x89')]][_0x11a58d][_0xaf78('0x43')]=_0xaf78('0x8c');this['channels'][_0x131155['transfereeuniqueid']][_0x11a58d][_0xaf78('0x4f')]='transfer';this[_0xaf78('0x9')][_0x131155[_0xaf78('0x89')]][_0x11a58d][_0xaf78('0x65')]=_0x49ddf5[_0xaf78('0x8d')](this['channels'][_0x131155['transfereeuniqueid']][_0x11a58d][_0xaf78('0x3e')],_0xaf78('0x8e'));}}}}if(this[_0xaf78('0x9')][_0x131155[_0xaf78('0x8f')]]){var _0x4edfdf=this[_0xaf78('0x9')][_0x131155[_0xaf78('0x8f')]];this['channels'][_0x131155[_0xaf78('0x8f')]]=this[_0xaf78('0x9')][_0x131155[_0xaf78('0x89')]];this['channels'][_0x131155[_0xaf78('0x89')]]=_0x4edfdf;}}}catch(_0x53bf71){logger[_0xaf78('0x3a')](_0xaf78('0x90'),_0x131155['uniqueid'],util[_0xaf78('0x35')](_0x53bf71,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0xaf78('0x1e')]=function(_0xe11cdb){try{if(this[_0xaf78('0x22')](_0xe11cdb)){logger[_0xaf78('0x28')]('[%s][voiceAgentReport][blindtransfer]\x20event:',_0xe11cdb[_0xaf78('0x25')],util['inspect'](_0xe11cdb,{'showHidden':![],'depth':null}));if(this[_0xaf78('0x9')][_0xe11cdb[_0xaf78('0x89')]]){for(var _0xe5c43b in this['channels'][_0xe11cdb[_0xaf78('0x89')]]){if(this[_0xaf78('0x9')][_0xe11cdb[_0xaf78('0x89')]][_0xaf78('0x3c')](_0xe5c43b)){if(_0xe11cdb['transfereruniqueid']===_0xe5c43b){logger[_0xaf78('0x23')](_0xaf78('0x91'),_0xe11cdb['uniqueid'],this[_0xaf78('0x9')][_0xe11cdb[_0xaf78('0x89')]][_0xe5c43b][_0xaf78('0x26')],_0xe5c43b);var _0x3d04f5=moment();this[_0xaf78('0x9')][_0xe11cdb['transfereeuniqueid']][_0xe5c43b]['agentcomplete']=!![];this[_0xaf78('0x9')][_0xe11cdb['transfereeuniqueid']][_0xe5c43b]['agentcompleteAt']=_0x3d04f5;this[_0xaf78('0x9')][_0xe11cdb[_0xaf78('0x89')]][_0xe5c43b]['lastevent']=_0xaf78('0x8c');this[_0xaf78('0x9')][_0xe11cdb['transfereeuniqueid']][_0xe5c43b][_0xaf78('0x4f')]=_0xaf78('0x63');this[_0xaf78('0x9')][_0xe11cdb[_0xaf78('0x89')]][_0xe5c43b][_0xaf78('0x65')]=_0x3d04f5[_0xaf78('0x8d')](this['channels'][_0xe11cdb[_0xaf78('0x89')]][_0xe5c43b][_0xaf78('0x3e')],_0xaf78('0x8e'));}}}}}}catch(_0x839d1d){logger['error'](_0xaf78('0x92'),_0xe11cdb['uniqueid'],util[_0xaf78('0x35')](_0x839d1d,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xaf78('0x1f')][_0xaf78('0x19')]=function(_0x4a6591){var _0x8473a0='';try{if(this[_0xaf78('0x22')](_0x4a6591)){logger['debug']('[%s][voiceAgentReport][musiconholdstart]\x20event:',_0x4a6591[_0xaf78('0x25')],util[_0xaf78('0x35')](_0x4a6591,{'showHidden':![],'depth':null}));if(_0x4a6591['channel']){_0x8473a0=_0x4a6591[_0xaf78('0x93')][_0xaf78('0x94')](0x0,_0x4a6591[_0xaf78('0x93')][_0xaf78('0x95')]('-'));if(this[_0xaf78('0xb')][_0x8473a0]){logger['info'](_0xaf78('0x96'),_0x4a6591[_0xaf78('0x25')],_0x8473a0);this[_0xaf78('0xb')][_0x8473a0][_0xaf78('0x97')]=!![];}}}}catch(_0x1b2e38){logger[_0xaf78('0x3a')](_0xaf78('0x98'),_0x4a6591['uniqueid'],util[_0xaf78('0x35')](_0x1b2e38,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0xaf78('0x1b')]=function(_0x28fa07){var _0x4d8ed7='';try{if(this[_0xaf78('0x22')](_0x28fa07)){logger[_0xaf78('0x28')]('[%s][voiceAgentReport][musiconholdstop]\x20event:',_0x28fa07[_0xaf78('0x25')],util['inspect'](_0x28fa07,{'showHidden':![],'depth':null}));if(_0x28fa07[_0xaf78('0x93')]){_0x4d8ed7=_0x28fa07[_0xaf78('0x93')][_0xaf78('0x94')](0x0,_0x28fa07[_0xaf78('0x93')][_0xaf78('0x95')]('-'));if(this[_0xaf78('0xb')][_0x4d8ed7]){logger['info'](_0xaf78('0x99'),_0x28fa07['uniqueid'],_0x4d8ed7);this[_0xaf78('0xb')][_0x4d8ed7][_0xaf78('0x97')]=![];}}}}catch(_0x3ddc76){logger[_0xaf78('0x3a')]('[%s][voiceAgentReport][musiconholdstop]',_0x28fa07[_0xaf78('0x25')],util['inspect'](_0x3ddc76,{'showHidden':![],'depth':null}));}};module[_0xaf78('0x9a')]=VoiceAgentReport;
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff