// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
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_0xd9302=function(_0x169454){while(--_0x169454){_0x160c73['push'](_0x160c73['shift']());}};_0xd9302(++_0x2ee678);}(_0xc325,0xcb));var _0x5c32=function(_0x5b644e,_0x2e5e07){_0x5b644e=_0x5b644e-0x0;var _0x49c6bf=_0xc325[_0x5b644e];return _0x49c6bf;};'use strict';var _=require(_0x5c32('0x0'));var moment=require('moment');var util=require(_0x5c32('0x1'));var Redis=require('ioredis');var config=require('../../../config/environment');var logger=require(_0x5c32('0x2'))('ami');var ami=require('../ami');config[_0x5c32('0x3')]=_[_0x5c32('0x4')](config['redis'],{'host':_0x5c32('0x5'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x5c32('0x3')]));function VoiceAgentReport(_0x5df469){this['channels']={};this[_0x5c32('0x6')]=_0x5df469[_0x5c32('0x7')];this['voiceQueues']=_0x5df469[_0x5c32('0x8')];this[_0x5c32('0x9')]=_0x5df469[_0x5c32('0x9')];this[_0x5c32('0xa')]={};ami['on'](_0x5c32('0xb'),this[_0x5c32('0xc')]['bind'](this));ami['on']('agentconnect',this['syncAgentConnect'][_0x5c32('0xd')](this));ami['on'](_0x5c32('0xe'),this[_0x5c32('0xf')][_0x5c32('0xd')](this));ami['on'](_0x5c32('0x10'),this[_0x5c32('0x11')][_0x5c32('0xd')](this));ami['on'](_0x5c32('0x12'),this[_0x5c32('0x13')]['bind'](this));ami['on'](_0x5c32('0x14'),this[_0x5c32('0x15')]['bind'](this));ami['on'](_0x5c32('0x16'),this[_0x5c32('0x17')]['bind'](this));ami['on'](_0x5c32('0x18'),this[_0x5c32('0x19')][_0x5c32('0xd')](this));ami['on'](_0x5c32('0x1a'),this[_0x5c32('0x1b')][_0x5c32('0xd')](this));ami['on'](_0x5c32('0x1c'),this[_0x5c32('0x1d')][_0x5c32('0xd')](this));ami['on'](_0x5c32('0x1e'),this['syncBlindTransfer']['bind'](this));}VoiceAgentReport[_0x5c32('0x1f')][_0x5c32('0x20')]=function(_0x1c0f71,_0x2ee19e,_0x40493a){io['to'](_0x1c0f71)[_0x5c32('0x20')](_0x2ee19e,_0x40493a);};VoiceAgentReport[_0x5c32('0x1f')][_0x5c32('0x21')]=function(_0x478f74){return _0x478f74!==null&&!_[_0x5c32('0x22')](_0x478f74);};VoiceAgentReport['prototype'][_0x5c32('0xc')]=function(_0x5a9b22){try{if(this[_0x5c32('0x21')](_0x5a9b22)){logger[_0x5c32('0x23')](_0x5c32('0x24'),_0x5a9b22[_0x5c32('0x25')],_0x5a9b22[_0x5c32('0x26')],_0x5a9b22[_0x5c32('0x27')]);logger[_0x5c32('0x28')](_0x5c32('0x29'),_0x5a9b22[_0x5c32('0x25')],util[_0x5c32('0x2a')](_0x5a9b22,{'showHidden':![],'depth':null}));if(_[_0x5c32('0x22')](this[_0x5c32('0x7')][_0x5a9b22[_0x5c32('0x25')]])){this[_0x5c32('0x7')][_0x5a9b22[_0x5c32('0x25')]]={};}var _0x3b555f=this[_0x5c32('0x9')][_0x5a9b22[_0x5c32('0x2b')]];var _0x3a8049=this[_0x5c32('0x7')][_0x5a9b22[_0x5c32('0x25')]][_0x5a9b22[_0x5c32('0x27')]];var _0x42a3e8=this[_0x5c32('0x8')][_0x5a9b22[_0x5c32('0x2c')]];var _0x37a0a2=this[_0x5c32('0xa')][_0x5a9b22['uniqueid']];if(_[_0x5c32('0x22')](_0x3a8049)){_0x3a8049={'agentcalledAt':moment()[_0x5c32('0x2d')](_0x5c32('0x2e')),'lastevent':_0x5c32('0x2f'),'mandatoryDisposition':_0x42a3e8&&_0x42a3e8['mandatoryDisposition']?_0x42a3e8['mandatoryDisposition']:![],'type':_0x42a3e8&&_0x42a3e8[_0x5c32('0x30')]?_0x42a3e8[_0x5c32('0x30')]:_0x5c32('0x31'),'variables':_0x37a0a2,'motionChannel':_0x5c32('0x32')};}Object['assign'](_0x3a8049,_[_0x5c32('0x33')](_0x5a9b22,[_0x5c32('0x34'),_0x5c32('0x35')]));this[_0x5c32('0x7')][_0x5a9b22['uniqueid']][_0x5a9b22['destuniqueid']]=_0x3a8049;logger[_0x5c32('0x28')](_0x5c32('0x36'),_0x5a9b22['uniqueid'],util['inspect'](_0x3a8049,{'showHidden':![],'depth':null}));ami[_0x5c32('0x20')](_0x5c32('0x37'),_0x3a8049);var _0x5928c8={'id':_0x3b555f['id'],'calleridnum':_0x3a8049[_0x5c32('0x38')],'queue':_0x3a8049[_0x5c32('0x2c')],'variables':_0x3a8049[_0x5c32('0xa')],'uniqueid':_0x5a9b22[_0x5c32('0x25')]};logger[_0x5c32('0x28')](_0x5c32('0x39'),_0x5a9b22['uniqueid'],util[_0x5c32('0x2a')](_0x5928c8,{'showHidden':![],'depth':null}));this['emit'](util[_0x5c32('0x2d')](_0x5c32('0x3a'),_0x5a9b22[_0x5c32('0x26')]),_0x5c32('0x3b'),_0x5928c8);}}catch(_0x4e55d5){logger[_0x5c32('0x3c')]('[%s][voiceAgentReport][agentcalled]',_0x5a9b22[_0x5c32('0x25')],util['inspect'](_0x4e55d5,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x5c32('0x1f')][_0x5c32('0x3d')]=function(_0x3b6c95){try{if(this[_0x5c32('0x21')](_0x3b6c95)){if(this[_0x5c32('0x7')][_0x3b6c95['uniqueid']]){for(var _0x44aaa6 in this[_0x5c32('0x7')][_0x3b6c95[_0x5c32('0x25')]]){if(this[_0x5c32('0x7')][_0x3b6c95[_0x5c32('0x25')]]['hasOwnProperty'](_0x44aaa6)){if(_0x3b6c95[_0x5c32('0x27')]===_0x44aaa6){logger[_0x5c32('0x23')](_0x5c32('0x3e'),_0x3b6c95['uniqueid'],_0x3b6c95['membername'],_0x3b6c95[_0x5c32('0x27')]);this[_0x5c32('0x7')][_0x3b6c95[_0x5c32('0x25')]][_0x44aaa6]['agentconnectAt']=moment()[_0x5c32('0x2d')](_0x5c32('0x2e'));this[_0x5c32('0x7')][_0x3b6c95['uniqueid']][_0x44aaa6][_0x5c32('0x3f')]=_0x3b6c95[_0x5c32('0x3f')];this[_0x5c32('0x7')][_0x3b6c95[_0x5c32('0x25')]][_0x44aaa6][_0x5c32('0x40')]=_0x3b6c95[_0x5c32('0x40')];this[_0x5c32('0x7')][_0x3b6c95[_0x5c32('0x25')]][_0x44aaa6][_0x5c32('0x41')]=_0x3b6c95[_0x5c32('0x41')];this[_0x5c32('0x7')][_0x3b6c95[_0x5c32('0x25')]][_0x44aaa6][_0x5c32('0x42')]=_0x3b6c95['destchannelstatedesc'];this[_0x5c32('0x7')][_0x3b6c95[_0x5c32('0x25')]][_0x44aaa6][_0x5c32('0x43')]=_0x3b6c95[_0x5c32('0x43')];this['channels'][_0x3b6c95[_0x5c32('0x25')]][_0x44aaa6]['lastevent']=_0x5c32('0x44');if(this['voiceChannels'][this[_0x5c32('0x7')][_0x3b6c95['uniqueid']][_0x44aaa6][_0x5c32('0x25')]]){var _0x41edad=this[_0x5c32('0x6')][this[_0x5c32('0x7')][_0x3b6c95['uniqueid']][_0x44aaa6][_0x5c32('0x25')]][_0x5c32('0x45')];this['channels'][_0x3b6c95[_0x5c32('0x25')]][_0x44aaa6][_0x5c32('0x45')]=_0x41edad;_0x3b6c95[_0x5c32('0x45')]=_0x41edad;}_[_0x5c32('0x46')](this[_0x5c32('0x9')][_0x3b6c95[_0x5c32('0x2b')]],_[_0x5c32('0x47')](_0x3b6c95,[_0x5c32('0x2c'),_0x5c32('0x48'),_0x5c32('0x45')]));var _0x6c172c=this['agents'][_0x3b6c95[_0x5c32('0x2b')]];var _0x3d7e21={'id':_0x6c172c['id'],'name':_0x6c172c[_0x5c32('0x49')],'agentconnected':!![],'destaccountcode':_0x6c172c[_0x5c32('0x4a')],'destconnectedlinenum':this['channels'][_0x3b6c95[_0x5c32('0x25')]][_0x3b6c95[_0x5c32('0x27')]]['exten'],'queue':this[_0x5c32('0x7')][_0x3b6c95['uniqueid']][_0x3b6c95[_0x5c32('0x27')]]['queue'],'routealias':this[_0x5c32('0x7')][_0x3b6c95[_0x5c32('0x25')]][_0x3b6c95[_0x5c32('0x27')]][_0x5c32('0x45')],'uniqueid':this['channels'][_0x3b6c95[_0x5c32('0x25')]][_0x3b6c95[_0x5c32('0x27')]][_0x5c32('0x25')]};ami[_0x5c32('0x20')]('custom:agentconnect',this[_0x5c32('0x7')][_0x3b6c95[_0x5c32('0x25')]][_0x3b6c95[_0x5c32('0x27')]]);this['emit'](util[_0x5c32('0x2d')](_0x5c32('0x3a'),_0x3b6c95[_0x5c32('0x26')]),_0x5c32('0x4b'),_0x3d7e21);}else if(!this['channels'][_0x3b6c95[_0x5c32('0x25')]][_0x44aaa6][_0x5c32('0xe')]&&!this[_0x5c32('0x7')][_0x3b6c95[_0x5c32('0x25')]][_0x44aaa6]['agentcomplete']){logger['info'](_0x5c32('0x4c'),_0x3b6c95[_0x5c32('0x25')],this[_0x5c32('0x7')][_0x3b6c95['uniqueid']][_0x44aaa6][_0x5c32('0x26')],_0x44aaa6);this[_0x5c32('0x7')][_0x3b6c95['uniqueid']][_0x44aaa6][_0x5c32('0xe')]=!![];this[_0x5c32('0x7')][_0x3b6c95[_0x5c32('0x25')]][_0x44aaa6]['agentringnoanswerAt']=moment()[_0x5c32('0x2d')]('YYYY-MM-DD\x20HH:mm:ss');this[_0x5c32('0x7')][_0x3b6c95[_0x5c32('0x25')]][_0x44aaa6][_0x5c32('0x4d')]=_0x3b6c95[_0x5c32('0x27')];this[_0x5c32('0x7')][_0x3b6c95[_0x5c32('0x25')]][_0x44aaa6][_0x5c32('0x4e')]=_0x3b6c95[_0x5c32('0x26')];this[_0x5c32('0x7')][_0x3b6c95['uniqueid']][_0x44aaa6][_0x5c32('0x4f')]='answered_elsewhere';this[_0x5c32('0x7')][_0x3b6c95['uniqueid']][_0x44aaa6][_0x5c32('0x50')]=_0x5c32('0x51');logger['debug'](_0x5c32('0x52'),_0x3b6c95[_0x5c32('0x25')],util[_0x5c32('0x2a')](this[_0x5c32('0x7')][_0x3b6c95[_0x5c32('0x25')]][_0x44aaa6],{'showHidden':![],'depth':null}));ami[_0x5c32('0x20')](_0x5c32('0x53'),this[_0x5c32('0x7')][_0x3b6c95[_0x5c32('0x25')]][_0x44aaa6]);}else{logger[_0x5c32('0x28')](_0x5c32('0x54'),_0x3b6c95['uniqueid']);}}}}}}catch(_0x281c0c){logger['error'](_0x5c32('0x55'),_0x3b6c95[_0x5c32('0x25')],util[_0x5c32('0x2a')](_0x281c0c,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x5c32('0xf')]=function(_0x5c3387){try{if(this['isNotNull'](_0x5c3387)){logger[_0x5c32('0x28')](_0x5c32('0x56'),_0x5c3387['uniqueid'],util[_0x5c32('0x2a')](_0x5c3387,{'showHidden':![],'depth':null}));if(this['channels'][_0x5c3387[_0x5c32('0x25')]]&&this[_0x5c32('0x7')][_0x5c3387[_0x5c32('0x25')]][_0x5c3387['destuniqueid']]){logger[_0x5c32('0x23')](_0x5c32('0x57'),_0x5c3387[_0x5c32('0x25')],_0x5c3387[_0x5c32('0x26')],_0x5c3387['destuniqueid']);var _0x4512e1=this[_0x5c32('0x9')][_0x5c3387[_0x5c32('0x2b')]];var _0x4e1945=this[_0x5c32('0x7')][_0x5c3387[_0x5c32('0x25')]][_0x5c3387['destuniqueid']];_0x4e1945[_0x5c32('0xe')]=!![];_0x4e1945[_0x5c32('0x58')]=moment()[_0x5c32('0x2d')](_0x5c32('0x2e'));_0x4e1945['lastevent']=_0x5c32('0x59');_0x4e1945[_0x5c32('0x50')]=_0x5c32('0x59');var _0x48b614={'id':_0x4512e1['id'],'name':_0x4512e1[_0x5c32('0x49')],'queue':_0x4e1945[_0x5c32('0x2c')],'uniqueid':_0x4e1945['uniqueid']};logger['debug'](_0x5c32('0x5a'),_0x5c3387['uniqueid'],util[_0x5c32('0x2a')](_0x48b614,{'showHidden':![],'depth':null}));this[_0x5c32('0x20')](util[_0x5c32('0x2d')](_0x5c32('0x3a'),_0x4512e1[_0x5c32('0x49')]),_0x5c32('0x5b'),_0x48b614);ami['emit'](_0x5c32('0x5c'),_0x4e1945);this[_0x5c32('0x7')][_0x5c3387[_0x5c32('0x25')]][_0x5c3387[_0x5c32('0x27')]]=Object[_0x5c32('0x5d')]({},_0x4e1945);}}}catch(_0x482aba){logger['error']('[%s][voiceAgentReport][agentringnoanswer]',_0x5c3387[_0x5c32('0x25')],util['inspect'](_0x482aba,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncQueueCallerAbandon']=function(_0x471188){try{if(this['isNotNull'](_0x471188)){logger[_0x5c32('0x28')](_0x5c32('0x5e'),_0x471188[_0x5c32('0x25')],util[_0x5c32('0x2a')](_0x471188,{'showHidden':![],'depth':null}));if(this[_0x5c32('0x7')][_0x471188[_0x5c32('0x25')]]){for(var _0x3f4474 in this[_0x5c32('0x7')][_0x471188['uniqueid']]){if(this['channels'][_0x471188[_0x5c32('0x25')]]['hasOwnProperty'](_0x3f4474)&&!this[_0x5c32('0x7')][_0x471188[_0x5c32('0x25')]][_0x3f4474][_0x5c32('0xe')]&&!this[_0x5c32('0x7')][_0x471188['uniqueid']][_0x3f4474]['agentcomplete']){logger[_0x5c32('0x23')](_0x5c32('0x5f'),_0x471188['uniqueid'],this[_0x5c32('0x7')][_0x471188[_0x5c32('0x25')]][_0x3f4474][_0x5c32('0x26')],_0x3f4474);this[_0x5c32('0x7')][_0x471188[_0x5c32('0x25')]][_0x3f4474][_0x5c32('0xe')]=!![];this[_0x5c32('0x7')][_0x471188[_0x5c32('0x25')]][_0x3f4474][_0x5c32('0x58')]=moment()[_0x5c32('0x2d')]('YYYY-MM-DD\x20HH:mm:ss');this[_0x5c32('0x7')][_0x471188[_0x5c32('0x25')]][_0x3f4474][_0x5c32('0x4f')]='abandoned';this[_0x5c32('0x7')][_0x471188['uniqueid']][_0x3f4474][_0x5c32('0x50')]=_0x5c32('0x60');logger[_0x5c32('0x28')](_0x5c32('0x61'),_0x471188[_0x5c32('0x25')],util[_0x5c32('0x2a')](this['channels'][_0x471188[_0x5c32('0x25')]][_0x3f4474],{'showHidden':![],'depth':null}));ami[_0x5c32('0x20')](_0x5c32('0x62'),this[_0x5c32('0x7')][_0x471188[_0x5c32('0x25')]][_0x3f4474]);}}}}}catch(_0x3c51c3){logger[_0x5c32('0x3c')]('[%s][voiceAgentReport][queuecallerabandon]',_0x471188[_0x5c32('0x25')],util[_0x5c32('0x2a')](_0x3c51c3,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x5c32('0x13')]=function(_0xb66638){try{if(this[_0x5c32('0x21')](_0xb66638)){logger[_0x5c32('0x28')](_0x5c32('0x63'),_0xb66638['uniqueid'],util['inspect'](_0xb66638,{'showHidden':![],'depth':null}));if(this['channels'][_0xb66638[_0x5c32('0x25')]]){for(var _0x2423c1 in this[_0x5c32('0x7')][_0xb66638['uniqueid']]){if(this['channels'][_0xb66638[_0x5c32('0x25')]]['hasOwnProperty'](_0x2423c1)){if(this[_0x5c32('0x7')][_0xb66638['uniqueid']][_0x2423c1][_0x5c32('0x64')]&&!this[_0x5c32('0x7')][_0xb66638[_0x5c32('0x25')]][_0x2423c1][_0x5c32('0x12')]){logger[_0x5c32('0x23')](_0x5c32('0x65'),_0xb66638[_0x5c32('0x25')],this[_0x5c32('0x7')][_0xb66638['uniqueid']][_0x2423c1][_0x5c32('0x26')],_0x2423c1);this[_0x5c32('0x7')][_0xb66638[_0x5c32('0x25')]][_0x2423c1]['agentcomplete']=!![];this['channels'][_0xb66638[_0x5c32('0x25')]][_0x2423c1][_0x5c32('0x66')]=moment()[_0x5c32('0x2d')]('YYYY-MM-DD\x20HH:mm:ss');this[_0x5c32('0x7')][_0xb66638[_0x5c32('0x25')]][_0x2423c1][_0x5c32('0x4f')]=_0x5c32('0x67');this[_0x5c32('0x7')][_0xb66638['uniqueid']][_0x2423c1][_0x5c32('0x50')]=_0xb66638[_0x5c32('0x50')]==_0x5c32('0x68')?'agent':_0xb66638[_0x5c32('0x50')];this['channels'][_0xb66638[_0x5c32('0x25')]][_0x2423c1][_0x5c32('0x69')]=_0xb66638[_0x5c32('0x69')];if(this['voiceQueues'][_0xb66638[_0x5c32('0x2c')]]&&this['voiceQueues'][_0xb66638[_0x5c32('0x2c')]][_0x5c32('0x6a')]){this[_0x5c32('0x7')][_0xb66638[_0x5c32('0x25')]][_0x2423c1]['acwtime']=this[_0x5c32('0x8')][_0xb66638[_0x5c32('0x2c')]][_0x5c32('0x6b')];this[_0x5c32('0x7')][_0xb66638[_0x5c32('0x25')]][_0x2423c1]['agentacw']=!![];}this[_0x5c32('0x9')][_0xb66638[_0x5c32('0x2b')]]=_['omit'](this[_0x5c32('0x9')][_0xb66638['interface']],['queue',_0x5c32('0x48')]);logger[_0x5c32('0x28')](_0x5c32('0x6c'),_0xb66638['uniqueid'],util[_0x5c32('0x2a')](this['channels'][_0xb66638[_0x5c32('0x25')]][_0x2423c1],{'showHidden':![],'depth':null}));ami[_0x5c32('0x20')](_0x5c32('0x6d'),this[_0x5c32('0x7')][_0xb66638[_0x5c32('0x25')]][_0x2423c1]);logger[_0x5c32('0x28')](_0x5c32('0x6e'),_0xb66638[_0x5c32('0x25')],util['inspect']({'id':this['agents'][_0xb66638[_0x5c32('0x2b')]]['id'],'destaccountcode':_0xb66638[_0x5c32('0x6f')]},{'showHidden':![],'depth':null}));this[_0x5c32('0x20')](util['format']('user:%s',_0xb66638['membername']),'user:agentcomplete',{'id':this[_0x5c32('0x9')][_0xb66638['interface']]['id'],'destaccountcode':Number(_0xb66638['destaccountcode'])});}}}}}}catch(_0x3a9930){logger[_0x5c32('0x3c')](_0x5c32('0x70'),_0xb66638['uniqueid'],util[_0x5c32('0x2a')](_0x3a9930,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x5c32('0x1f')][_0x5c32('0x15')]=function(_0x40a0e7){try{if(this[_0x5c32('0x21')](_0x40a0e7)){logger[_0x5c32('0x28')](_0x5c32('0x71'),_0x40a0e7[_0x5c32('0x25')],util[_0x5c32('0x2a')](_0x40a0e7,{'showHidden':![],'depth':null}));this[_0x5c32('0x72')](_0x40a0e7[_0x5c32('0x25')],_['keys'](_0x40a0e7[_0x5c32('0x73')])[0x0],_0x40a0e7['value']);if(this[_0x5c32('0x7')][_0x40a0e7[_0x5c32('0x25')]]){for(var _0x48b93c in this[_0x5c32('0x7')][_0x40a0e7[_0x5c32('0x25')]]){if(this['channels'][_0x40a0e7[_0x5c32('0x25')]][_0x5c32('0x74')](_0x48b93c)){logger[_0x5c32('0x23')](_0x5c32('0x75'),_0x40a0e7[_0x5c32('0x25')],_0x48b93c,_[_0x5c32('0x76')](_0x40a0e7[_0x5c32('0x73')])[0x0],_0x40a0e7[_0x5c32('0x77')]);if(_['isUndefined'](this[_0x5c32('0x7')][_0x40a0e7['uniqueid']][_0x48b93c][_0x5c32('0xa')])){this[_0x5c32('0x7')][_0x40a0e7['uniqueid']][_0x48b93c][_0x5c32('0xa')]={};}this[_0x5c32('0x7')][_0x40a0e7[_0x5c32('0x25')]][_0x48b93c][_0x5c32('0xa')]=this['variables'][_0x40a0e7[_0x5c32('0x25')]];}}}}}catch(_0x32ff46){logger['error'](_0x5c32('0x78'),_0x40a0e7['uniqueid'],util['inspect'](_0x32ff46,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x5c32('0x72')]=function(_0x435893,_0x862699,_0x1647a9){var _0x1cb45f=[_0x5c32('0x79'),_0x5c32('0x7a'),_0x5c32('0x7b'),'rtpaudioqosjitterbridged',_0x5c32('0x7c'),'rtpaudioqoslossbridged','rtpaudioqosrtt','rtpaudioqosrttbridged',_0x5c32('0x7d'),_0x5c32('0x7e'),_0x5c32('0x7f'),_0x5c32('0x80'),_0x5c32('0x81'),_0x5c32('0x82'),_0x5c32('0x83'),_0x5c32('0x84'),'membername','memberpenalty',_0x5c32('0x85')];if(!_['isNil'](_0x862699)&&!_[_0x5c32('0x86')](_0x1cb45f,_0x862699)){if(_['isUndefined'](this[_0x5c32('0xa')][_0x435893])){this[_0x5c32('0xa')][_0x435893]={};}this[_0x5c32('0xa')][_0x435893][_0x862699]=_0x1647a9;}};VoiceAgentReport[_0x5c32('0x1f')]['syncHangup']=function(_0x52413d){try{if(this['isNotNull'](_0x52413d)){logger[_0x5c32('0x28')]('[%s][voiceAgentReport][hangup]\x20event:',_0x52413d[_0x5c32('0x25')],util[_0x5c32('0x2a')](_0x52413d,{'showHidden':![],'depth':null}));if(this[_0x5c32('0x7')][_0x52413d[_0x5c32('0x25')]]){for(var _0x3c2d87 in this['channels'][_0x52413d[_0x5c32('0x25')]]){if(this['channels'][_0x52413d[_0x5c32('0x25')]]['hasOwnProperty'](_0x3c2d87)){if(this[_0x5c32('0x7')][_0x52413d[_0x5c32('0x25')]][_0x3c2d87][_0x5c32('0x50')]=='transfer'&&this[_0x5c32('0x7')][_0x52413d[_0x5c32('0x25')]][_0x3c2d87]['agentcomplete']){logger['info'](_0x5c32('0x87'),_0x52413d['uniqueid'],_0x3c2d87);this[_0x5c32('0x7')][_0x52413d['uniqueid']][_0x3c2d87]['agentcompleteAt']=moment()[_0x5c32('0x2d')](_0x5c32('0x2e'));}}}logger[_0x5c32('0x28')]('[%s][voiceAgentReport][hangup]\x20sending\x20voiceAgentReport\x20event:',_0x52413d['uniqueid'],util['inspect'](_[_0x5c32('0x88')](this[_0x5c32('0x7')][_0x52413d['uniqueid']]),{'showHidden':![],'depth':null}));ami[_0x5c32('0x20')](_0x5c32('0x89'),_['values'](this[_0x5c32('0x7')][_0x52413d[_0x5c32('0x25')]]));delete this['channels'][_0x52413d[_0x5c32('0x25')]];}if(this[_0x5c32('0xa')][_0x52413d[_0x5c32('0x25')]]){delete this['variables'][_0x52413d['uniqueid']];}}}catch(_0xc21adb){logger['error'](_0x5c32('0x8a'),_0x52413d['uniqueid'],util[_0x5c32('0x2a')](_0xc21adb,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x5c32('0x1f')][_0x5c32('0x1d')]=function(_0x46db74){try{if(this[_0x5c32('0x21')](_0x46db74)){logger[_0x5c32('0x28')](_0x5c32('0x8b'),_0x46db74[_0x5c32('0x25')],util[_0x5c32('0x2a')](_0x46db74,{'showHidden':![],'depth':null}));if(this[_0x5c32('0x7')][_0x46db74[_0x5c32('0x8c')]]){for(var _0x4a1fb7 in this[_0x5c32('0x7')][_0x46db74[_0x5c32('0x8c')]]){if(this[_0x5c32('0x7')][_0x46db74['transfereeuniqueid']][_0x5c32('0x74')](_0x4a1fb7)){if(_0x46db74[_0x5c32('0x8d')]===_0x4a1fb7){logger[_0x5c32('0x23')](_0x5c32('0x8e'),_0x46db74['uniqueid'],this[_0x5c32('0x7')][_0x46db74[_0x5c32('0x8c')]][_0x4a1fb7][_0x5c32('0x26')],_0x4a1fb7);var _0x2084d8=moment();this[_0x5c32('0x7')][_0x46db74[_0x5c32('0x8c')]][_0x4a1fb7][_0x5c32('0x12')]=!![];this[_0x5c32('0x7')][_0x46db74[_0x5c32('0x8c')]][_0x4a1fb7]['agentcompleteAt']=moment()[_0x5c32('0x2d')](_0x5c32('0x2e'));this[_0x5c32('0x7')][_0x46db74[_0x5c32('0x8c')]][_0x4a1fb7][_0x5c32('0x4f')]=_0x5c32('0x67');this[_0x5c32('0x7')][_0x46db74[_0x5c32('0x8c')]][_0x4a1fb7]['reason']='transfer';this['channels'][_0x46db74[_0x5c32('0x8c')]][_0x4a1fb7][_0x5c32('0x69')]=_0x2084d8['diff'](this[_0x5c32('0x7')][_0x46db74[_0x5c32('0x8c')]][_0x4a1fb7][_0x5c32('0x64')],'seconds');}}}}if(this[_0x5c32('0x7')][_0x46db74[_0x5c32('0x8f')]]){var _0x4ea994=this[_0x5c32('0x7')][_0x46db74[_0x5c32('0x8f')]];this['channels'][_0x46db74[_0x5c32('0x8f')]]=this[_0x5c32('0x7')][_0x46db74[_0x5c32('0x8c')]];this[_0x5c32('0x7')][_0x46db74[_0x5c32('0x8c')]]=_0x4ea994;}}}catch(_0x31ca4c){logger[_0x5c32('0x3c')](_0x5c32('0x90'),_0x46db74['uniqueid'],util[_0x5c32('0x2a')](_0x31ca4c,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x5c32('0x1f')][_0x5c32('0x91')]=function(_0x46e708){try{if(this['isNotNull'](_0x46e708)){logger['debug']('[%s][voiceAgentReport][blindtransfer]\x20event:',_0x46e708[_0x5c32('0x25')],util[_0x5c32('0x2a')](_0x46e708,{'showHidden':![],'depth':null}));if(this['channels'][_0x46e708['transfereeuniqueid']]){for(var _0x18ada5 in this['channels'][_0x46e708[_0x5c32('0x8c')]]){if(this['channels'][_0x46e708[_0x5c32('0x8c')]][_0x5c32('0x74')](_0x18ada5)){if(_0x46e708['transfereruniqueid']===_0x18ada5){logger[_0x5c32('0x23')]('[%s][voiceAgentReport][blindtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x46e708[_0x5c32('0x25')],this[_0x5c32('0x7')][_0x46e708['transfereeuniqueid']][_0x18ada5]['membername'],_0x18ada5);var _0x9375d9=moment();this[_0x5c32('0x7')][_0x46e708[_0x5c32('0x8c')]][_0x18ada5][_0x5c32('0x12')]=!![];this[_0x5c32('0x7')][_0x46e708[_0x5c32('0x8c')]][_0x18ada5]['agentcompleteAt']=_0x9375d9;this[_0x5c32('0x7')][_0x46e708[_0x5c32('0x8c')]][_0x18ada5][_0x5c32('0x4f')]='complete';this[_0x5c32('0x7')][_0x46e708[_0x5c32('0x8c')]][_0x18ada5][_0x5c32('0x50')]=_0x5c32('0x68');this[_0x5c32('0x7')][_0x46e708[_0x5c32('0x8c')]][_0x18ada5][_0x5c32('0x69')]=_0x9375d9[_0x5c32('0x92')](this['channels'][_0x46e708['transfereeuniqueid']][_0x18ada5][_0x5c32('0x64')],_0x5c32('0x93'));}}}}}}catch(_0x5aaf95){logger['error'](_0x5c32('0x94'),_0x46e708[_0x5c32('0x25')],util[_0x5c32('0x2a')](_0x5aaf95,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x5c32('0x1f')][_0x5c32('0x19')]=function(_0x1062f2){var _0x5db43a='';try{if(this['isNotNull'](_0x1062f2)){logger[_0x5c32('0x28')](_0x5c32('0x95'),_0x1062f2[_0x5c32('0x25')],util[_0x5c32('0x2a')](_0x1062f2,{'showHidden':![],'depth':null}));if(_0x1062f2[_0x5c32('0x96')]){_0x5db43a=_0x1062f2[_0x5c32('0x96')]['substring'](0x0,_0x1062f2['channel']['lastIndexOf']('-'));if(this[_0x5c32('0x9')][_0x5db43a]){logger[_0x5c32('0x23')](_0x5c32('0x97'),_0x1062f2[_0x5c32('0x25')],_0x5db43a);this[_0x5c32('0x9')][_0x5db43a][_0x5c32('0x98')]=!![];}}}}catch(_0xa8ce80){logger[_0x5c32('0x3c')](_0x5c32('0x99'),_0x1062f2[_0x5c32('0x25')],util[_0x5c32('0x2a')](_0xa8ce80,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x5c32('0x1b')]=function(_0x17bc3e){var _0x3d698b='';try{if(this[_0x5c32('0x21')](_0x17bc3e)){logger['debug'](_0x5c32('0x9a'),_0x17bc3e['uniqueid'],util[_0x5c32('0x2a')](_0x17bc3e,{'showHidden':![],'depth':null}));if(_0x17bc3e[_0x5c32('0x96')]){_0x3d698b=_0x17bc3e['channel'][_0x5c32('0x9b')](0x0,_0x17bc3e['channel'][_0x5c32('0x9c')]('-'));if(this[_0x5c32('0x9')][_0x3d698b]){logger[_0x5c32('0x23')](_0x5c32('0x9d'),_0x17bc3e[_0x5c32('0x25')],_0x3d698b);this[_0x5c32('0x9')][_0x3d698b][_0x5c32('0x98')]=![];}}}}catch(_0x1f859e){logger['error'](_0x5c32('0x9e'),_0x17bc3e[_0x5c32('0x25')],util[_0x5c32('0x2a')](_0x1f859e,{'showHidden':![],'depth':null}));}};module[_0x5c32('0x9f')]=VoiceAgentReport;
\ No newline at end of file
+var _0x12ab=['[%s][voiceAgentReport][attendedtransfer]','[%s][voiceAgentReport][blindtransfer]\x20event:','transfereruniqueid','[%s][voiceAgentReport][blindtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','[%s][voiceAgentReport][blindtransfer]','[%s][voiceAgentReport][musiconholdstart]\x20event:','channel','substring','lastIndexOf','[%s][voiceAgentReport][musiconholdstart]','[%s][voiceAgentReport][musiconholdstop]\x20event:','[%s][voiceAgentReport][musiconholdstop]\x20interface:%s','onhold','exports','moment','util','../../../config/environment','../../../config/logger','ami','../ami','redis','localhost','socket.io-emitter','voiceChannels','channels','voiceQueues','agents','variables','agentcalled','syncAgentCalled','agentconnect','syncAgentConnect','bind','agentringnoanswer','syncAgentRingNoAnswer','queuecallerabandon','agentcomplete','syncAgentComplete','varset','syncVarSet','hangup','syncHangup','syncMusicOnHoldStart','musiconholdstop','syncMusicOnHoldStop','syncAttendedTransfer','blindtransfer','syncBlindTransfer','prototype','emit','isUndefined','isNotNull','info','[%s][voiceAgentReport][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called','uniqueid','destuniqueid','debug','[%s][voiceAgentReport][agentcalled]\x20event:','interface','queue','YYYY-MM-DD\x20HH:mm:ss','called','mandatoryDisposition','type','inbound','omit','event','privilege','inspect','custom:agentcalled','calleridnum','[%s][voiceAgentReport][agentcalled]\x20sending\x20user:called\x20event:','format','membername','error','[%s][voiceAgentReport][agentcalled]','hasOwnProperty','[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','connectedlinename','connectedlinenum','destchannelstate','destchannelstatedesc','holdtime','lastevent','connect','routealias','merge','pick','destconnectedlinenum','name','accountcode','exten','user:agentconnect','[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:answered_elsewhere','agentringnoanswerAt','answeredelsewheredestinationuniqueid','answered_elsewhere','reason','[%s][voiceAgentReport][agentconnect]\x20sending\x20agentansweredelsewhere\x20event:','custom:agentansweredelsewhere','[%s][voiceAgentReport][agentconnect]','[%s][voiceAgentReport][agentringnoanswer]\x20event:','rejected','user:%s','user:agentringnoanswer','assign','[%s][voiceAgentReport][agentringnoanswer]','[%s][voiceAgentReport][queuecallerabandon]\x20event:','abandoned','[%s][voiceAgentReport][queuecallerabandon]\x20sending\x20agentqueuecallerabandon\x20event:','custom:agentqueuecallerabandon','[%s][voiceAgentReport][queuecallerabandon]','agentconnectAt','[%s][voiceAgentReport][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','complete','transfer','agent','talktime','acw','acwtime','agentacw','custom:agentcomplete','[%s][voiceAgentReport][agentcomplete]\x20sending\x20user:agentcomplete\x20event:','destaccountcode','[%s][voiceAgentReport][agentcomplete]','keys','variable','value','[%s][voiceAgentReport][varset]','rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitter','rtpaudioqosloss','rtpaudioqoslossbridged','rtpaudioqosrtt','rtpaudioqosrttbridged','sipcallid','sipuri','bridgepeer','bridgepvtcallid','membercalls','memberdynamic','memberinterface','memberlastcall','memberpenalty','memberrealtime','isNil','includes','[%s][voiceAgentReport][hangup]\x20event:','[%s][voiceAgentReport][hangup]\x20destuniqueid:%s','[%s][voiceAgentReport][hangup]\x20sending\x20voiceAgentReport\x20event:','custom:voiceAgentReport','values','transfereeuniqueid','[%s][voiceAgentReport][attendedtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','agentcompleteAt','diff','seconds','secondtransfereruniqueid'];(function(_0x3c7195,_0x589382){var _0x38d8cd=function(_0x504014){while(--_0x504014){_0x3c7195['push'](_0x3c7195['shift']());}};_0x38d8cd(++_0x589382);}(_0x12ab,0xad));var _0xb12a=function(_0x2a105b,_0x5df76e){_0x2a105b=_0x2a105b-0x0;var _0x57fb9a=_0x12ab[_0x2a105b];return _0x57fb9a;};'use strict';var _=require('lodash');var moment=require(_0xb12a('0x0'));var util=require(_0xb12a('0x1'));var Redis=require('ioredis');var config=require(_0xb12a('0x2'));var logger=require(_0xb12a('0x3'))(_0xb12a('0x4'));var ami=require(_0xb12a('0x5'));config[_0xb12a('0x6')]=_['defaults'](config[_0xb12a('0x6')],{'host':_0xb12a('0x7'),'port':0x18eb});var io=require(_0xb12a('0x8'))(new Redis(config[_0xb12a('0x6')]));function VoiceAgentReport(_0x4c70e7){this['channels']={};this[_0xb12a('0x9')]=_0x4c70e7[_0xb12a('0xa')];this['voiceQueues']=_0x4c70e7[_0xb12a('0xb')];this[_0xb12a('0xc')]=_0x4c70e7[_0xb12a('0xc')];this[_0xb12a('0xd')]={};ami['on'](_0xb12a('0xe'),this[_0xb12a('0xf')]['bind'](this));ami['on'](_0xb12a('0x10'),this[_0xb12a('0x11')][_0xb12a('0x12')](this));ami['on'](_0xb12a('0x13'),this[_0xb12a('0x14')][_0xb12a('0x12')](this));ami['on'](_0xb12a('0x15'),this['syncQueueCallerAbandon']['bind'](this));ami['on'](_0xb12a('0x16'),this[_0xb12a('0x17')]['bind'](this));ami['on'](_0xb12a('0x18'),this[_0xb12a('0x19')]['bind'](this));ami['on'](_0xb12a('0x1a'),this[_0xb12a('0x1b')][_0xb12a('0x12')](this));ami['on']('musiconholdstart',this[_0xb12a('0x1c')][_0xb12a('0x12')](this));ami['on'](_0xb12a('0x1d'),this[_0xb12a('0x1e')][_0xb12a('0x12')](this));ami['on']('attendedtransfer',this[_0xb12a('0x1f')][_0xb12a('0x12')](this));ami['on'](_0xb12a('0x20'),this[_0xb12a('0x21')]['bind'](this));}VoiceAgentReport[_0xb12a('0x22')][_0xb12a('0x23')]=function(_0x4e1a8a,_0x538d9c,_0x1297eb){io['to'](_0x4e1a8a)['emit'](_0x538d9c,_0x1297eb);};VoiceAgentReport[_0xb12a('0x22')]['isNotNull']=function(_0x3647bf){return _0x3647bf!==null&&!_[_0xb12a('0x24')](_0x3647bf);};VoiceAgentReport[_0xb12a('0x22')]['syncAgentCalled']=function(_0x3f5390){try{if(this[_0xb12a('0x25')](_0x3f5390)){logger[_0xb12a('0x26')](_0xb12a('0x27'),_0x3f5390[_0xb12a('0x28')],_0x3f5390['membername'],_0x3f5390[_0xb12a('0x29')]);logger[_0xb12a('0x2a')](_0xb12a('0x2b'),_0x3f5390[_0xb12a('0x28')],util['inspect'](_0x3f5390,{'showHidden':![],'depth':null}));if(_[_0xb12a('0x24')](this[_0xb12a('0xa')][_0x3f5390['uniqueid']])){this[_0xb12a('0xa')][_0x3f5390[_0xb12a('0x28')]]={};}var _0x3708c5=this['agents'][_0x3f5390[_0xb12a('0x2c')]];var _0x2872b4=this['channels'][_0x3f5390[_0xb12a('0x28')]][_0x3f5390[_0xb12a('0x29')]];var _0x29df00=this[_0xb12a('0xb')][_0x3f5390[_0xb12a('0x2d')]];var _0x162f26=this['variables'][_0x3f5390[_0xb12a('0x28')]];if(_[_0xb12a('0x24')](_0x2872b4)){_0x2872b4={'agentcalledAt':moment()['format'](_0xb12a('0x2e')),'lastevent':_0xb12a('0x2f'),'mandatoryDisposition':_0x29df00&&_0x29df00['mandatoryDisposition']?_0x29df00[_0xb12a('0x30')]:![],'type':_0x29df00&&_0x29df00[_0xb12a('0x31')]?_0x29df00[_0xb12a('0x31')]:_0xb12a('0x32'),'variables':_0x162f26,'motionChannel':'voice'};}Object['assign'](_0x2872b4,_[_0xb12a('0x33')](_0x3f5390,[_0xb12a('0x34'),_0xb12a('0x35')]));this['channels'][_0x3f5390[_0xb12a('0x28')]][_0x3f5390[_0xb12a('0x29')]]=_0x2872b4;logger['debug']('[%s][voiceAgentReport][agentcalled]\x20sending\x20agentcalled\x20event:',_0x3f5390['uniqueid'],util[_0xb12a('0x36')](_0x2872b4,{'showHidden':![],'depth':null}));ami[_0xb12a('0x23')](_0xb12a('0x37'),_0x2872b4);var _0x5dc227={'id':_0x3708c5['id'],'calleridnum':_0x2872b4[_0xb12a('0x38')],'queue':_0x2872b4['queue'],'variables':_0x2872b4[_0xb12a('0xd')],'uniqueid':_0x3f5390[_0xb12a('0x28')]};logger['debug'](_0xb12a('0x39'),_0x3f5390[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x5dc227,{'showHidden':![],'depth':null}));this[_0xb12a('0x23')](util[_0xb12a('0x3a')]('user:%s',_0x3f5390[_0xb12a('0x3b')]),'user:called',_0x5dc227);}}catch(_0x27b06c){logger[_0xb12a('0x3c')](_0xb12a('0x3d'),_0x3f5390['uniqueid'],util[_0xb12a('0x36')](_0x27b06c,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0xb12a('0x11')]=function(_0x1f3709){try{if(this['isNotNull'](_0x1f3709)){if(this[_0xb12a('0xa')][_0x1f3709['uniqueid']]){for(var _0x5556cb in this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]]){if(this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0xb12a('0x3e')](_0x5556cb)){if(_0x1f3709[_0xb12a('0x29')]===_0x5556cb){logger[_0xb12a('0x26')](_0xb12a('0x3f'),_0x1f3709['uniqueid'],_0x1f3709['membername'],_0x1f3709['destuniqueid']);this['channels'][_0x1f3709[_0xb12a('0x28')]][_0x5556cb]['agentconnectAt']=moment()[_0xb12a('0x3a')](_0xb12a('0x2e'));this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb]['connectedlinename']=_0x1f3709[_0xb12a('0x40')];this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb][_0xb12a('0x41')]=_0x1f3709[_0xb12a('0x41')];this['channels'][_0x1f3709[_0xb12a('0x28')]][_0x5556cb]['destchannelstate']=_0x1f3709[_0xb12a('0x42')];this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb][_0xb12a('0x43')]=_0x1f3709[_0xb12a('0x43')];this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb][_0xb12a('0x44')]=_0x1f3709[_0xb12a('0x44')];this[_0xb12a('0xa')][_0x1f3709['uniqueid']][_0x5556cb][_0xb12a('0x45')]=_0xb12a('0x46');if(this[_0xb12a('0x9')][this[_0xb12a('0xa')][_0x1f3709['uniqueid']][_0x5556cb][_0xb12a('0x28')]]){var _0x58988e=this[_0xb12a('0x9')][this[_0xb12a('0xa')][_0x1f3709['uniqueid']][_0x5556cb]['uniqueid']][_0xb12a('0x47')];this['channels'][_0x1f3709[_0xb12a('0x28')]][_0x5556cb][_0xb12a('0x47')]=_0x58988e;_0x1f3709[_0xb12a('0x47')]=_0x58988e;}_[_0xb12a('0x48')](this[_0xb12a('0xc')][_0x1f3709['interface']],_[_0xb12a('0x49')](_0x1f3709,[_0xb12a('0x2d'),_0xb12a('0x4a'),_0xb12a('0x47')]));var _0x1206cf=this[_0xb12a('0xc')][_0x1f3709[_0xb12a('0x2c')]];var _0x41bfae={'id':_0x1206cf['id'],'name':_0x1206cf[_0xb12a('0x4b')],'agentconnected':!![],'destaccountcode':_0x1206cf[_0xb12a('0x4c')],'destconnectedlinenum':this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x1f3709[_0xb12a('0x29')]][_0xb12a('0x4d')],'queue':this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x1f3709[_0xb12a('0x29')]][_0xb12a('0x2d')],'routealias':this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x1f3709[_0xb12a('0x29')]][_0xb12a('0x47')],'uniqueid':this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x1f3709[_0xb12a('0x29')]][_0xb12a('0x28')]};ami[_0xb12a('0x23')]('custom:agentconnect',this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x1f3709['destuniqueid']]);this[_0xb12a('0x23')](util['format']('user:%s',_0x1f3709['membername']),_0xb12a('0x4e'),_0x41bfae);}else if(!this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb]['agentringnoanswer']&&!this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb]['agentcomplete']){logger['info'](_0xb12a('0x4f'),_0x1f3709[_0xb12a('0x28')],this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb][_0xb12a('0x3b')],_0x5556cb);this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb]['agentringnoanswer']=!![];this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb][_0xb12a('0x50')]=moment()[_0xb12a('0x3a')](_0xb12a('0x2e'));this[_0xb12a('0xa')][_0x1f3709['uniqueid']][_0x5556cb][_0xb12a('0x51')]=_0x1f3709[_0xb12a('0x29')];this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb]['answeredelsewheremembername']=_0x1f3709[_0xb12a('0x3b')];this['channels'][_0x1f3709[_0xb12a('0x28')]][_0x5556cb][_0xb12a('0x45')]=_0xb12a('0x52');this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb][_0xb12a('0x53')]=_0xb12a('0x52');logger[_0xb12a('0x2a')](_0xb12a('0x54'),_0x1f3709[_0xb12a('0x28')],util['inspect'](this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb],{'showHidden':![],'depth':null}));ami[_0xb12a('0x23')](_0xb12a('0x55'),this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb]);}else{logger[_0xb12a('0x2a')]('[%s][voiceAgentReport][agentconnect]\x20Else\x20path\x20should\x20never\x20be\x20taken',_0x1f3709[_0xb12a('0x28')]);}}}}}}catch(_0x1ee9fa){logger[_0xb12a('0x3c')](_0xb12a('0x56'),_0x1f3709[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x1ee9fa,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xb12a('0x22')][_0xb12a('0x14')]=function(_0x122f08){try{if(this[_0xb12a('0x25')](_0x122f08)){logger[_0xb12a('0x2a')](_0xb12a('0x57'),_0x122f08[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x122f08,{'showHidden':![],'depth':null}));if(this[_0xb12a('0xa')][_0x122f08[_0xb12a('0x28')]]&&this[_0xb12a('0xa')][_0x122f08['uniqueid']][_0x122f08[_0xb12a('0x29')]]){logger[_0xb12a('0x26')]('[%s][voiceAgentReport][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:rejected',_0x122f08[_0xb12a('0x28')],_0x122f08[_0xb12a('0x3b')],_0x122f08['destuniqueid']);var _0x575d71=this['agents'][_0x122f08['interface']];var _0x108e52=this['channels'][_0x122f08[_0xb12a('0x28')]][_0x122f08['destuniqueid']];_0x108e52['agentringnoanswer']=!![];_0x108e52[_0xb12a('0x50')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');_0x108e52[_0xb12a('0x45')]=_0xb12a('0x58');_0x108e52['reason']=_0xb12a('0x58');var _0x110248={'id':_0x575d71['id'],'name':_0x575d71[_0xb12a('0x4b')],'queue':_0x108e52[_0xb12a('0x2d')],'uniqueid':_0x108e52['uniqueid']};logger[_0xb12a('0x2a')]('[%s][voiceAgentReport][agentringnoanswer]\x20sending\x20agentringnoanswer\x20event:',_0x122f08[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x110248,{'showHidden':![],'depth':null}));this[_0xb12a('0x23')](util[_0xb12a('0x3a')](_0xb12a('0x59'),_0x575d71[_0xb12a('0x4b')]),_0xb12a('0x5a'),_0x110248);ami[_0xb12a('0x23')]('custom:agentringnoanswer',_0x108e52);this['channels'][_0x122f08[_0xb12a('0x28')]][_0x122f08[_0xb12a('0x29')]]=Object[_0xb12a('0x5b')]({},_0x108e52);}}}catch(_0x226f66){logger[_0xb12a('0x3c')](_0xb12a('0x5c'),_0x122f08['uniqueid'],util[_0xb12a('0x36')](_0x226f66,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xb12a('0x22')]['syncQueueCallerAbandon']=function(_0x44d893){try{if(this['isNotNull'](_0x44d893)){logger[_0xb12a('0x2a')](_0xb12a('0x5d'),_0x44d893[_0xb12a('0x28')],util['inspect'](_0x44d893,{'showHidden':![],'depth':null}));if(this[_0xb12a('0xa')][_0x44d893[_0xb12a('0x28')]]){for(var _0x57f45e in this[_0xb12a('0xa')][_0x44d893[_0xb12a('0x28')]]){if(this[_0xb12a('0xa')][_0x44d893[_0xb12a('0x28')]][_0xb12a('0x3e')](_0x57f45e)&&!this['channels'][_0x44d893[_0xb12a('0x28')]][_0x57f45e]['agentringnoanswer']&&!this[_0xb12a('0xa')][_0x44d893['uniqueid']][_0x57f45e]['agentcomplete']){logger[_0xb12a('0x26')]('[%s][voiceAgentReport][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned',_0x44d893[_0xb12a('0x28')],this[_0xb12a('0xa')][_0x44d893[_0xb12a('0x28')]][_0x57f45e]['membername'],_0x57f45e);this[_0xb12a('0xa')][_0x44d893['uniqueid']][_0x57f45e][_0xb12a('0x13')]=!![];this['channels'][_0x44d893['uniqueid']][_0x57f45e][_0xb12a('0x50')]=moment()['format'](_0xb12a('0x2e'));this[_0xb12a('0xa')][_0x44d893[_0xb12a('0x28')]][_0x57f45e][_0xb12a('0x45')]=_0xb12a('0x5e');this[_0xb12a('0xa')][_0x44d893[_0xb12a('0x28')]][_0x57f45e]['reason']=_0xb12a('0x5e');logger[_0xb12a('0x2a')](_0xb12a('0x5f'),_0x44d893[_0xb12a('0x28')],util[_0xb12a('0x36')](this[_0xb12a('0xa')][_0x44d893[_0xb12a('0x28')]][_0x57f45e],{'showHidden':![],'depth':null}));ami[_0xb12a('0x23')](_0xb12a('0x60'),this[_0xb12a('0xa')][_0x44d893['uniqueid']][_0x57f45e]);}}}}}catch(_0x3e9731){logger[_0xb12a('0x3c')](_0xb12a('0x61'),_0x44d893[_0xb12a('0x28')],util['inspect'](_0x3e9731,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xb12a('0x22')][_0xb12a('0x17')]=function(_0x326ebc){try{if(this[_0xb12a('0x25')](_0x326ebc)){logger['debug']('[%s][voiceAgentReport][agentcomplete]\x20event:',_0x326ebc[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x326ebc,{'showHidden':![],'depth':null}));if(this[_0xb12a('0xa')][_0x326ebc['uniqueid']]){for(var _0xf726c0 in this['channels'][_0x326ebc[_0xb12a('0x28')]]){if(this['channels'][_0x326ebc[_0xb12a('0x28')]][_0xb12a('0x3e')](_0xf726c0)){if(this[_0xb12a('0xa')][_0x326ebc[_0xb12a('0x28')]][_0xf726c0][_0xb12a('0x62')]&&!this[_0xb12a('0xa')][_0x326ebc['uniqueid']][_0xf726c0][_0xb12a('0x16')]){logger[_0xb12a('0x26')](_0xb12a('0x63'),_0x326ebc[_0xb12a('0x28')],this[_0xb12a('0xa')][_0x326ebc[_0xb12a('0x28')]][_0xf726c0][_0xb12a('0x3b')],_0xf726c0);this[_0xb12a('0xa')][_0x326ebc[_0xb12a('0x28')]][_0xf726c0][_0xb12a('0x16')]=!![];this['channels'][_0x326ebc['uniqueid']][_0xf726c0]['agentcompleteAt']=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');this['channels'][_0x326ebc[_0xb12a('0x28')]][_0xf726c0][_0xb12a('0x45')]=_0xb12a('0x64');this[_0xb12a('0xa')][_0x326ebc[_0xb12a('0x28')]][_0xf726c0]['reason']=_0x326ebc['reason']==_0xb12a('0x65')?_0xb12a('0x66'):_0x326ebc['reason'];this['channels'][_0x326ebc['uniqueid']][_0xf726c0][_0xb12a('0x67')]=_0x326ebc[_0xb12a('0x67')];if(this[_0xb12a('0xb')][_0x326ebc[_0xb12a('0x2d')]]&&this['voiceQueues'][_0x326ebc[_0xb12a('0x2d')]][_0xb12a('0x68')]){this[_0xb12a('0xa')][_0x326ebc['uniqueid']][_0xf726c0][_0xb12a('0x69')]=this[_0xb12a('0xb')][_0x326ebc[_0xb12a('0x2d')]]['acwTimeout'];this[_0xb12a('0xa')][_0x326ebc['uniqueid']][_0xf726c0][_0xb12a('0x6a')]=!![];}this[_0xb12a('0xc')][_0x326ebc[_0xb12a('0x2c')]]=_[_0xb12a('0x33')](this[_0xb12a('0xc')][_0x326ebc[_0xb12a('0x2c')]],[_0xb12a('0x2d'),_0xb12a('0x4a')]);logger[_0xb12a('0x2a')]('[%s][voiceAgentReport][agentcomplete]\x20sending\x20agentcomplete\x20event:',_0x326ebc[_0xb12a('0x28')],util[_0xb12a('0x36')](this['channels'][_0x326ebc[_0xb12a('0x28')]][_0xf726c0],{'showHidden':![],'depth':null}));ami[_0xb12a('0x23')](_0xb12a('0x6b'),this['channels'][_0x326ebc[_0xb12a('0x28')]][_0xf726c0]);logger[_0xb12a('0x2a')](_0xb12a('0x6c'),_0x326ebc[_0xb12a('0x28')],util[_0xb12a('0x36')]({'id':this[_0xb12a('0xc')][_0x326ebc[_0xb12a('0x2c')]]['id'],'destaccountcode':_0x326ebc[_0xb12a('0x6d')]},{'showHidden':![],'depth':null}));this[_0xb12a('0x23')](util[_0xb12a('0x3a')](_0xb12a('0x59'),_0x326ebc[_0xb12a('0x3b')]),'user:agentcomplete',{'id':this['agents'][_0x326ebc[_0xb12a('0x2c')]]['id'],'destaccountcode':Number(_0x326ebc['destaccountcode'])});}}}}}}catch(_0x415112){logger[_0xb12a('0x3c')](_0xb12a('0x6e'),_0x326ebc['uniqueid'],util[_0xb12a('0x36')](_0x415112,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xb12a('0x22')]['syncVarSet']=function(_0x10ca3c){try{if(this['isNotNull'](_0x10ca3c)){logger[_0xb12a('0x2a')]('[%s][voiceAgentReport][varset]\x20event:',_0x10ca3c[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x10ca3c,{'showHidden':![],'depth':null}));this['addVariable'](_0x10ca3c[_0xb12a('0x28')],_[_0xb12a('0x6f')](_0x10ca3c[_0xb12a('0x70')])[0x0],_0x10ca3c[_0xb12a('0x71')]);if(this[_0xb12a('0xa')][_0x10ca3c['uniqueid']]){for(var _0x349e05 in this[_0xb12a('0xa')][_0x10ca3c[_0xb12a('0x28')]]){if(this['channels'][_0x10ca3c[_0xb12a('0x28')]][_0xb12a('0x3e')](_0x349e05)){logger[_0xb12a('0x26')]('[%s][voiceAgentReport][varset]\x20destuniqueid:%s\x20variable:%s\x20value:%s',_0x10ca3c['uniqueid'],_0x349e05,_[_0xb12a('0x6f')](_0x10ca3c[_0xb12a('0x70')])[0x0],_0x10ca3c[_0xb12a('0x71')]);if(_[_0xb12a('0x24')](this[_0xb12a('0xa')][_0x10ca3c[_0xb12a('0x28')]][_0x349e05]['variables'])){this[_0xb12a('0xa')][_0x10ca3c[_0xb12a('0x28')]][_0x349e05][_0xb12a('0xd')]={};}this['channels'][_0x10ca3c['uniqueid']][_0x349e05][_0xb12a('0xd')]=this[_0xb12a('0xd')][_0x10ca3c['uniqueid']];}}}}}catch(_0x163511){logger['error'](_0xb12a('0x72'),_0x10ca3c[_0xb12a('0x28')],util['inspect'](_0x163511,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xb12a('0x22')]['addVariable']=function(_0x43f54c,_0x314bb1,_0x39744b){var _0x3e7833=[_0xb12a('0x73'),_0xb12a('0x74'),_0xb12a('0x75'),'rtpaudioqosjitterbridged',_0xb12a('0x76'),_0xb12a('0x77'),_0xb12a('0x78'),_0xb12a('0x79'),_0xb12a('0x7a'),_0xb12a('0x7b'),_0xb12a('0x7c'),_0xb12a('0x7d'),_0xb12a('0x7e'),_0xb12a('0x7f'),_0xb12a('0x80'),_0xb12a('0x81'),_0xb12a('0x3b'),_0xb12a('0x82'),_0xb12a('0x83')];if(!_[_0xb12a('0x84')](_0x314bb1)&&!_[_0xb12a('0x85')](_0x3e7833,_0x314bb1)){if(_[_0xb12a('0x24')](this[_0xb12a('0xd')][_0x43f54c])){this[_0xb12a('0xd')][_0x43f54c]={};}this[_0xb12a('0xd')][_0x43f54c][_0x314bb1]=_0x39744b;}};VoiceAgentReport['prototype'][_0xb12a('0x1b')]=function(_0x5252c0){try{if(this[_0xb12a('0x25')](_0x5252c0)){logger['debug'](_0xb12a('0x86'),_0x5252c0['uniqueid'],util['inspect'](_0x5252c0,{'showHidden':![],'depth':null}));if(this[_0xb12a('0xa')][_0x5252c0[_0xb12a('0x28')]]){for(var _0x23ae43 in this[_0xb12a('0xa')][_0x5252c0[_0xb12a('0x28')]]){if(this[_0xb12a('0xa')][_0x5252c0[_0xb12a('0x28')]]['hasOwnProperty'](_0x23ae43)){if(this['channels'][_0x5252c0[_0xb12a('0x28')]][_0x23ae43][_0xb12a('0x53')]==_0xb12a('0x65')&&this[_0xb12a('0xa')][_0x5252c0['uniqueid']][_0x23ae43][_0xb12a('0x16')]){logger[_0xb12a('0x26')](_0xb12a('0x87'),_0x5252c0[_0xb12a('0x28')],_0x23ae43);this[_0xb12a('0xa')][_0x5252c0['uniqueid']][_0x23ae43]['agentcompleteAt']=moment()[_0xb12a('0x3a')]('YYYY-MM-DD\x20HH:mm:ss');}}}logger['debug'](_0xb12a('0x88'),_0x5252c0[_0xb12a('0x28')],util[_0xb12a('0x36')](_['values'](this['channels'][_0x5252c0[_0xb12a('0x28')]]),{'showHidden':![],'depth':null}));ami[_0xb12a('0x23')](_0xb12a('0x89'),_[_0xb12a('0x8a')](this['channels'][_0x5252c0[_0xb12a('0x28')]]));delete this['channels'][_0x5252c0[_0xb12a('0x28')]];}if(this[_0xb12a('0xd')][_0x5252c0[_0xb12a('0x28')]]){delete this['variables'][_0x5252c0['uniqueid']];}}}catch(_0x433a8f){logger[_0xb12a('0x3c')]('[%s][voiceAgentReport][hangup]',_0x5252c0[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x433a8f,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xb12a('0x22')][_0xb12a('0x1f')]=function(_0x22193d){try{if(this[_0xb12a('0x25')](_0x22193d)){logger[_0xb12a('0x2a')]('[%s][voiceAgentReport][attendedtransfer]\x20event:',_0x22193d[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x22193d,{'showHidden':![],'depth':null}));if(this[_0xb12a('0xa')][_0x22193d[_0xb12a('0x8b')]]){for(var _0x340849 in this['channels'][_0x22193d[_0xb12a('0x8b')]]){if(this[_0xb12a('0xa')][_0x22193d[_0xb12a('0x8b')]][_0xb12a('0x3e')](_0x340849)){if(_0x22193d['origtransfereruniqueid']===_0x340849){logger[_0xb12a('0x26')](_0xb12a('0x8c'),_0x22193d['uniqueid'],this[_0xb12a('0xa')][_0x22193d[_0xb12a('0x8b')]][_0x340849][_0xb12a('0x3b')],_0x340849);var _0x37496f=moment();this[_0xb12a('0xa')][_0x22193d[_0xb12a('0x8b')]][_0x340849]['agentcomplete']=!![];this[_0xb12a('0xa')][_0x22193d['transfereeuniqueid']][_0x340849][_0xb12a('0x8d')]=moment()[_0xb12a('0x3a')](_0xb12a('0x2e'));this[_0xb12a('0xa')][_0x22193d[_0xb12a('0x8b')]][_0x340849][_0xb12a('0x45')]=_0xb12a('0x64');this['channels'][_0x22193d[_0xb12a('0x8b')]][_0x340849][_0xb12a('0x53')]=_0xb12a('0x65');this[_0xb12a('0xa')][_0x22193d[_0xb12a('0x8b')]][_0x340849][_0xb12a('0x67')]=_0x37496f[_0xb12a('0x8e')](this['channels'][_0x22193d[_0xb12a('0x8b')]][_0x340849][_0xb12a('0x62')],_0xb12a('0x8f'));}}}}if(this[_0xb12a('0xa')][_0x22193d[_0xb12a('0x90')]]){var _0x2a2c3b=this[_0xb12a('0xa')][_0x22193d['secondtransfereruniqueid']];this[_0xb12a('0xa')][_0x22193d[_0xb12a('0x90')]]=this[_0xb12a('0xa')][_0x22193d['transfereeuniqueid']];this[_0xb12a('0xa')][_0x22193d['transfereeuniqueid']]=_0x2a2c3b;}}}catch(_0x180b6d){logger[_0xb12a('0x3c')](_0xb12a('0x91'),_0x22193d[_0xb12a('0x28')],util['inspect'](_0x180b6d,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xb12a('0x22')]['syncBlindTransfer']=function(_0x3ad751){try{if(this['isNotNull'](_0x3ad751)){logger[_0xb12a('0x2a')](_0xb12a('0x92'),_0x3ad751[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x3ad751,{'showHidden':![],'depth':null}));if(this[_0xb12a('0xa')][_0x3ad751[_0xb12a('0x8b')]]){for(var _0x4dc091 in this[_0xb12a('0xa')][_0x3ad751[_0xb12a('0x8b')]]){if(this[_0xb12a('0xa')][_0x3ad751[_0xb12a('0x8b')]]['hasOwnProperty'](_0x4dc091)){if(_0x3ad751[_0xb12a('0x93')]===_0x4dc091){logger[_0xb12a('0x26')](_0xb12a('0x94'),_0x3ad751[_0xb12a('0x28')],this[_0xb12a('0xa')][_0x3ad751[_0xb12a('0x8b')]][_0x4dc091][_0xb12a('0x3b')],_0x4dc091);var _0xe98cb7=moment();this[_0xb12a('0xa')][_0x3ad751[_0xb12a('0x8b')]][_0x4dc091]['agentcomplete']=!![];this[_0xb12a('0xa')][_0x3ad751[_0xb12a('0x8b')]][_0x4dc091][_0xb12a('0x8d')]=_0xe98cb7;this['channels'][_0x3ad751[_0xb12a('0x8b')]][_0x4dc091][_0xb12a('0x45')]=_0xb12a('0x64');this[_0xb12a('0xa')][_0x3ad751['transfereeuniqueid']][_0x4dc091][_0xb12a('0x53')]='transfer';this['channels'][_0x3ad751['transfereeuniqueid']][_0x4dc091][_0xb12a('0x67')]=_0xe98cb7[_0xb12a('0x8e')](this[_0xb12a('0xa')][_0x3ad751[_0xb12a('0x8b')]][_0x4dc091]['agentconnectAt'],'seconds');}}}}}}catch(_0x39355e){logger[_0xb12a('0x3c')](_0xb12a('0x95'),_0x3ad751[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x39355e,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xb12a('0x22')][_0xb12a('0x1c')]=function(_0x340a7a){var _0xe91c49='';try{if(this[_0xb12a('0x25')](_0x340a7a)){logger['debug'](_0xb12a('0x96'),_0x340a7a[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x340a7a,{'showHidden':![],'depth':null}));if(_0x340a7a[_0xb12a('0x97')]){_0xe91c49=_0x340a7a[_0xb12a('0x97')][_0xb12a('0x98')](0x0,_0x340a7a[_0xb12a('0x97')][_0xb12a('0x99')]('-'));if(this[_0xb12a('0xc')][_0xe91c49]){logger['info']('[%s][voiceAgentReport][musiconholdstart]\x20interface:%s',_0x340a7a[_0xb12a('0x28')],_0xe91c49);this[_0xb12a('0xc')][_0xe91c49]['onhold']=!![];}}}}catch(_0xadaa2b){logger['error'](_0xb12a('0x9a'),_0x340a7a[_0xb12a('0x28')],util[_0xb12a('0x36')](_0xadaa2b,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xb12a('0x22')][_0xb12a('0x1e')]=function(_0x214191){var _0x57b322='';try{if(this[_0xb12a('0x25')](_0x214191)){logger[_0xb12a('0x2a')](_0xb12a('0x9b'),_0x214191[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x214191,{'showHidden':![],'depth':null}));if(_0x214191[_0xb12a('0x97')]){_0x57b322=_0x214191['channel']['substring'](0x0,_0x214191[_0xb12a('0x97')]['lastIndexOf']('-'));if(this[_0xb12a('0xc')][_0x57b322]){logger['info'](_0xb12a('0x9c'),_0x214191[_0xb12a('0x28')],_0x57b322);this[_0xb12a('0xc')][_0x57b322][_0xb12a('0x9d')]=![];}}}}catch(_0x3edb32){logger[_0xb12a('0x3c')]('[%s][voiceAgentReport][musiconholdstop]',_0x214191[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x3edb32,{'showHidden':![],'depth':null}));}};module[_0xb12a('0x9e')]=VoiceAgentReport;
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff