// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
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VoiceAgentReport(_0x441e3a){this[_0x0a9e('0x8')]={};this['voiceChannels']=_0x441e3a['channels'];this[_0x0a9e('0x9')]=_0x441e3a['voiceQueues'];this['agents']=_0x441e3a[_0x0a9e('0xa')];this[_0x0a9e('0xb')]={};ami['on'](_0x0a9e('0xc'),this[_0x0a9e('0xd')][_0x0a9e('0xe')](this));ami['on'](_0x0a9e('0xf'),this['syncAgentConnect']['bind'](this));ami['on']('agentringnoanswer',this['syncAgentRingNoAnswer'][_0x0a9e('0xe')](this));ami['on'](_0x0a9e('0x10'),this[_0x0a9e('0x11')][_0x0a9e('0xe')](this));ami['on'](_0x0a9e('0x12'),this[_0x0a9e('0x13')]['bind'](this));ami['on'](_0x0a9e('0x14'),this[_0x0a9e('0x15')][_0x0a9e('0xe')](this));ami['on'](_0x0a9e('0x16'),this[_0x0a9e('0x17')][_0x0a9e('0xe')](this));ami['on']('musiconholdstart',this[_0x0a9e('0x18')]['bind'](this));ami['on'](_0x0a9e('0x19'),this['syncMusicOnHoldStop'][_0x0a9e('0xe')](this));ami['on'](_0x0a9e('0x1a'),this['syncAttendedTransfer'][_0x0a9e('0xe')](this));ami['on']('blindtransfer',this[_0x0a9e('0x1b')][_0x0a9e('0xe')](this));}VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x1d')]=function(_0x31b1ca,_0x2eb11f,_0x530eb7){io['to'](_0x31b1ca)[_0x0a9e('0x1d')](_0x2eb11f,_0x530eb7);};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x1e')]=function(_0x1c696a){return 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if(!this[_0x0a9e('0x8')][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55][_0x0a9e('0x4b')]&&!this['channels'][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55][_0x0a9e('0x12')]){logger['info']('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:answered_elsewhere',_0x4c1c0e[_0x0a9e('0x26')],this['channels'][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55]['membername'],_0x148f55);this[_0x0a9e('0x8')][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55][_0x0a9e('0x4b')]=!![];this['channels'][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55][_0x0a9e('0x4c')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');this[_0x0a9e('0x8')][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55]['answeredelsewheredestinationuniqueid']=_0x4c1c0e[_0x0a9e('0x22')];this['channels'][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55]['answeredelsewheremembername']=_0x4c1c0e[_0x0a9e('0x21')];this['channels'][_0x4c1c0e['uniqueid']][_0x148f55]['lastevent']=_0x0a9e('0x4d');this['channels'][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55][_0x0a9e('0x4e')]=_0x0a9e('0x4d');logger[_0x0a9e('0x23')](_0x0a9e('0x4f'),_0x4c1c0e[_0x0a9e('0x26')],util[_0x0a9e('0x25')](this[_0x0a9e('0x8')][_0x4c1c0e['uniqueid']][_0x148f55],{'showHidden':![],'depth':null}));ami[_0x0a9e('0x1d')](_0x0a9e('0x50'),this[_0x0a9e('0x8')][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55]);}}}}}}catch(_0xb83dfd){logger[_0x0a9e('0x37')]('[%s][voiceAgentReport][agentconnect]',_0x4c1c0e[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0xb83dfd,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x0a9e('0x51')]=function(_0x5cc8fb){try{if(this[_0x0a9e('0x1e')](_0x5cc8fb)){logger['debug']('[%s][voiceAgentReport][agentringnoanswer]\x20event:',_0x5cc8fb['uniqueid'],util[_0x0a9e('0x25')](_0x5cc8fb,{'showHidden':![],'depth':null}));if(this['channels'][_0x5cc8fb[_0x0a9e('0x26')]]&&this[_0x0a9e('0x8')][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb[_0x0a9e('0x22')]]){logger[_0x0a9e('0x20')](_0x0a9e('0x52'),_0x5cc8fb['uniqueid'],_0x5cc8fb[_0x0a9e('0x21')],_0x5cc8fb['destuniqueid']);this[_0x0a9e('0x8')][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb[_0x0a9e('0x22')]]['agentringnoanswer']=!![];this[_0x0a9e('0x8')][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb[_0x0a9e('0x22')]][_0x0a9e('0x4c')]=moment()['format'](_0x0a9e('0x27'));this[_0x0a9e('0x8')][_0x5cc8fb['uniqueid']][_0x5cc8fb[_0x0a9e('0x22')]][_0x0a9e('0x53')]=_0x0a9e('0x54');this[_0x0a9e('0x8')][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb['destuniqueid']][_0x0a9e('0x4e')]=_0x0a9e('0x54');logger[_0x0a9e('0x23')]('[%s][voiceAgentReport][agentringnoanswer]\x20sending\x20agentringnoanswer\x20event:',_0x5cc8fb[_0x0a9e('0x26')],util['inspect'](this['channels'][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb[_0x0a9e('0x22')]],{'showHidden':![],'depth':null}));ami[_0x0a9e('0x1d')](_0x0a9e('0x55'),this[_0x0a9e('0x8')][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb[_0x0a9e('0x22')]]);}}}catch(_0x54a37d){logger[_0x0a9e('0x37')](_0x0a9e('0x56'),_0x5cc8fb[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x54a37d,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x11')]=function(_0x320898){try{if(this[_0x0a9e('0x1e')](_0x320898)){logger[_0x0a9e('0x23')](_0x0a9e('0x57'),_0x320898['uniqueid'],util[_0x0a9e('0x25')](_0x320898,{'showHidden':![],'depth':null}));if(this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]]){for(var 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this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]]){if(this['channels'][_0x320898[_0x0a9e('0x26')]][_0x0a9e('0x58')](_0x4edbb0)&&!this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0][_0x0a9e('0x4b')]&&!this['channels'][_0x320898['uniqueid']][_0x4edbb0]['agentcomplete']){logger[_0x0a9e('0x20')](_0x0a9e('0x59'),_0x320898[_0x0a9e('0x26')],this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0][_0x0a9e('0x21')],_0x4edbb0);this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0]['agentringnoanswer']=!![];this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0][_0x0a9e('0x4c')]=moment()['format'](_0x0a9e('0x27'));this['channels'][_0x320898[_0x0a9e('0x26')]][_0x4edbb0][_0x0a9e('0x53')]='abandoned';this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0][_0x0a9e('0x4e')]=_0x0a9e('0x5a');logger['debug'](_0x0a9e('0x5b'),_0x320898[_0x0a9e('0x26')],util[_0x0a9e('0x25')](this[_0x0a9e('0x8')][_0x320898['uniqueid']][_0x4edbb0],{'showHidden':![],'depth':null}));ami[_0x0a9e('0x1d')](_0x0a9e('0x5c'),this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0]);}}}}}catch(_0x4abc8f){logger[_0x0a9e('0x37')](_0x0a9e('0x5d'),_0x320898[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x4abc8f,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x13')]=function(_0x40fc56){try{if(this[_0x0a9e('0x1e')](_0x40fc56)){logger[_0x0a9e('0x23')](_0x0a9e('0x5e'),_0x40fc56[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x40fc56,{'showHidden':![],'depth':null}));if(this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]]){for(var _0x5b35db in this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]]){if(this[_0x0a9e('0x8')][_0x40fc56['uniqueid']][_0x0a9e('0x58')](_0x5b35db)){if(this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x3c')]&&!this['channels'][_0x40fc56['uniqueid']][_0x5b35db][_0x0a9e('0x12')]){logger[_0x0a9e('0x20')]('[%s][voiceAgentReport][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x40fc56[_0x0a9e('0x26')],this['channels'][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x21')],_0x5b35db);this['channels'][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x12')]=!![];this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x5f')]=moment()[_0x0a9e('0x35')](_0x0a9e('0x27'));this['channels'][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x53')]=_0x0a9e('0x60');this[_0x0a9e('0x8')][_0x40fc56['uniqueid']][_0x5b35db][_0x0a9e('0x4e')]=_0x40fc56[_0x0a9e('0x4e')]=='transfer'?_0x0a9e('0x61'):_0x40fc56['reason'];this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x62')]=_0x40fc56[_0x0a9e('0x62')];if(this['voiceQueues'][_0x40fc56['queue']]&&this[_0x0a9e('0x9')][_0x40fc56[_0x0a9e('0x28')]][_0x0a9e('0x63')]){this['channels'][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x64')]=this['voiceQueues'][_0x40fc56['queue']][_0x0a9e('0x65')];this['channels'][_0x40fc56['uniqueid']][_0x5b35db]['agentacw']=!![];}this[_0x0a9e('0xa')][_0x40fc56[_0x0a9e('0x32')]]=_[_0x0a9e('0x2d')](this[_0x0a9e('0xa')][_0x40fc56[_0x0a9e('0x32')]],[_0x0a9e('0x28'),'destconnectedlinenum']);logger[_0x0a9e('0x23')]('[%s][voiceAgentReport][agentcomplete]\x20sending\x20agentcomplete\x20event:',_0x40fc56[_0x0a9e('0x26')],util[_0x0a9e('0x25')](this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db],{'showHidden':![],'depth':null}));ami['emit'](_0x0a9e('0x66'),this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db]);logger['debug'](_0x0a9e('0x67'),_0x40fc56[_0x0a9e('0x26')],util[_0x0a9e('0x25')]({'id':this[_0x0a9e('0xa')][_0x40fc56[_0x0a9e('0x32')]]['id'],'destaccountcode':_0x40fc56[_0x0a9e('0x68')]},{'showHidden':![],'depth':null}));this[_0x0a9e('0x1d')](util[_0x0a9e('0x35')]('user:%s',_0x40fc56[_0x0a9e('0x21')]),_0x0a9e('0x69'),{'id':this['agents'][_0x40fc56[_0x0a9e('0x32')]]['id'],'destaccountcode':_0x40fc56[_0x0a9e('0x68')]});}}}}}}catch(_0x3a1974){logger['error'](_0x0a9e('0x6a'),_0x40fc56['uniqueid'],util[_0x0a9e('0x25')](_0x3a1974,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x15')]=function(_0x1f29bd){try{if(this[_0x0a9e('0x1e')](_0x1f29bd)){logger[_0x0a9e('0x23')](_0x0a9e('0x6b'),_0x1f29bd[_0x0a9e('0x26')],util['inspect'](_0x1f29bd,{'showHidden':![],'depth':null}));this[_0x0a9e('0x6c')](_0x1f29bd[_0x0a9e('0x26')],_[_0x0a9e('0x6d')](_0x1f29bd[_0x0a9e('0x6e')])[0x0],_0x1f29bd[_0x0a9e('0x6f')]);if(this[_0x0a9e('0x8')][_0x1f29bd[_0x0a9e('0x26')]]){for(var _0x33f0c9 in this[_0x0a9e('0x8')][_0x1f29bd[_0x0a9e('0x26')]]){if(this[_0x0a9e('0x8')][_0x1f29bd[_0x0a9e('0x26')]][_0x0a9e('0x58')](_0x33f0c9)){logger['info'](_0x0a9e('0x70'),_0x1f29bd[_0x0a9e('0x26')],_0x33f0c9,_[_0x0a9e('0x6d')](_0x1f29bd[_0x0a9e('0x6e')])[0x0],_0x1f29bd[_0x0a9e('0x6f')]);if(_['isUndefined'](this[_0x0a9e('0x8')][_0x1f29bd[_0x0a9e('0x26')]][_0x33f0c9]['variables'])){this[_0x0a9e('0x8')][_0x1f29bd['uniqueid']][_0x33f0c9][_0x0a9e('0xb')]={};}this[_0x0a9e('0x8')][_0x1f29bd[_0x0a9e('0x26')]][_0x33f0c9][_0x0a9e('0xb')]=this['variables'][_0x1f29bd[_0x0a9e('0x26')]];}}}}}catch(_0x4cf72d){logger[_0x0a9e('0x37')](_0x0a9e('0x71'),_0x1f29bd['uniqueid'],util[_0x0a9e('0x25')](_0x4cf72d,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x6c')]=function(_0x4ab276,_0x4c788f,_0x1b82b7){var _0x6ba2be=[_0x0a9e('0x72'),_0x0a9e('0x73'),_0x0a9e('0x74'),_0x0a9e('0x75'),_0x0a9e('0x76'),_0x0a9e('0x77'),_0x0a9e('0x78'),'rtpaudioqosrttbridged',_0x0a9e('0x79'),'sipuri',_0x0a9e('0x7a'),_0x0a9e('0x7b'),_0x0a9e('0x7c'),_0x0a9e('0x7d'),_0x0a9e('0x7e'),'memberlastcall',_0x0a9e('0x21'),_0x0a9e('0x7f'),_0x0a9e('0x80')];if(!_[_0x0a9e('0x81')](_0x4c788f)&&!_[_0x0a9e('0x82')](_0x6ba2be,_0x4c788f)){if(_['isUndefined'](this['variables'][_0x4ab276])){this[_0x0a9e('0xb')][_0x4ab276]={};}this['variables'][_0x4ab276][_0x4c788f]=_0x1b82b7;}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x17')]=function(_0x4672e1){try{if(this[_0x0a9e('0x1e')](_0x4672e1)){logger[_0x0a9e('0x23')](_0x0a9e('0x83'),_0x4672e1['uniqueid'],util['inspect'](_0x4672e1,{'showHidden':![],'depth':null}));if(this[_0x0a9e('0x8')][_0x4672e1['uniqueid']]){for(var _0x2469d1 in this['channels'][_0x4672e1[_0x0a9e('0x26')]]){if(this['channels'][_0x4672e1['uniqueid']][_0x0a9e('0x58')](_0x2469d1)){if(this[_0x0a9e('0x8')][_0x4672e1['uniqueid']][_0x2469d1][_0x0a9e('0x4e')]==_0x0a9e('0x84')&&this[_0x0a9e('0x8')][_0x4672e1[_0x0a9e('0x26')]][_0x2469d1][_0x0a9e('0x12')]){logger['info']('[%s][voiceAgentReport][hangup]\x20destuniqueid:%s',_0x4672e1[_0x0a9e('0x26')],_0x2469d1);this[_0x0a9e('0x8')][_0x4672e1[_0x0a9e('0x26')]][_0x2469d1][_0x0a9e('0x5f')]=moment()[_0x0a9e('0x35')]('YYYY-MM-DD\x20HH:mm:ss');}}}logger[_0x0a9e('0x23')](_0x0a9e('0x85'),_0x4672e1['uniqueid'],util[_0x0a9e('0x25')](_[_0x0a9e('0x86')](this[_0x0a9e('0x8')][_0x4672e1[_0x0a9e('0x26')]]),{'showHidden':![],'depth':null}));ami[_0x0a9e('0x1d')](_0x0a9e('0x87'),_[_0x0a9e('0x86')](this[_0x0a9e('0x8')][_0x4672e1[_0x0a9e('0x26')]]));delete this[_0x0a9e('0x8')][_0x4672e1['uniqueid']];}if(this[_0x0a9e('0xb')][_0x4672e1[_0x0a9e('0x26')]]){delete this[_0x0a9e('0xb')][_0x4672e1[_0x0a9e('0x26')]];}}}catch(_0x1d0b02){logger['error']('[%s][voiceAgentReport][hangup]',_0x4672e1[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x1d0b02,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x88')]=function(_0x34f7b5){try{if(this['isNotNull'](_0x34f7b5)){logger[_0x0a9e('0x23')](_0x0a9e('0x89'),_0x34f7b5[_0x0a9e('0x26')],util['inspect'](_0x34f7b5,{'showHidden':![],'depth':null}));if(this[_0x0a9e('0x8')][_0x34f7b5['transfereeuniqueid']]){for(var _0x2144ca in this['channels'][_0x34f7b5[_0x0a9e('0x8a')]]){if(this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]]['hasOwnProperty'](_0x2144ca)){if(_0x34f7b5[_0x0a9e('0x8b')]===_0x2144ca){logger['info'](_0x0a9e('0x8c'),_0x34f7b5[_0x0a9e('0x26')],this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]][_0x2144ca][_0x0a9e('0x21')],_0x2144ca);var _0x1bee04=moment();this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]][_0x2144ca][_0x0a9e('0x12')]=!![];this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]][_0x2144ca][_0x0a9e('0x5f')]=moment()[_0x0a9e('0x35')](_0x0a9e('0x27'));this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]][_0x2144ca]['lastevent']='complete';this[_0x0a9e('0x8')][_0x34f7b5['transfereeuniqueid']][_0x2144ca][_0x0a9e('0x4e')]=_0x0a9e('0x84');this['channels'][_0x34f7b5[_0x0a9e('0x8a')]][_0x2144ca][_0x0a9e('0x62')]=_0x1bee04[_0x0a9e('0x8d')](this[_0x0a9e('0x8')][_0x34f7b5['transfereeuniqueid']][_0x2144ca][_0x0a9e('0x3c')],_0x0a9e('0x8e'));}}}}if(this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8f')]]){var _0x5d0e1f=this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8f')]];this[_0x0a9e('0x8')][_0x34f7b5['secondtransfereruniqueid']]=this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]];this[_0x0a9e('0x8')][_0x34f7b5['transfereeuniqueid']]=_0x5d0e1f;}}}catch(_0x303f75){logger[_0x0a9e('0x37')](_0x0a9e('0x90'),_0x34f7b5[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x303f75,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x0a9e('0x1b')]=function(_0x289e65){try{if(this['isNotNull'](_0x289e65)){logger[_0x0a9e('0x23')](_0x0a9e('0x91'),_0x289e65[_0x0a9e('0x26')],util['inspect'](_0x289e65,{'showHidden':![],'depth':null}));if(this['channels'][_0x289e65['transfereeuniqueid']]){for(var _0x1015aa in this[_0x0a9e('0x8')][_0x289e65['transfereeuniqueid']]){if(this[_0x0a9e('0x8')][_0x289e65[_0x0a9e('0x8a')]][_0x0a9e('0x58')](_0x1015aa)){if(_0x289e65['transfereruniqueid']===_0x1015aa){logger[_0x0a9e('0x20')](_0x0a9e('0x92'),_0x289e65[_0x0a9e('0x26')],this[_0x0a9e('0x8')][_0x289e65[_0x0a9e('0x8a')]][_0x1015aa][_0x0a9e('0x21')],_0x1015aa);var _0x40e6e7=moment();this[_0x0a9e('0x8')][_0x289e65[_0x0a9e('0x8a')]][_0x1015aa]['agentcomplete']=!![];this[_0x0a9e('0x8')][_0x289e65['transfereeuniqueid']][_0x1015aa][_0x0a9e('0x5f')]=_0x40e6e7;this[_0x0a9e('0x8')][_0x289e65[_0x0a9e('0x8a')]][_0x1015aa][_0x0a9e('0x53')]=_0x0a9e('0x60');this[_0x0a9e('0x8')][_0x289e65['transfereeuniqueid']][_0x1015aa][_0x0a9e('0x4e')]=_0x0a9e('0x84');this[_0x0a9e('0x8')][_0x289e65[_0x0a9e('0x8a')]][_0x1015aa]['talktime']=_0x40e6e7[_0x0a9e('0x8d')](this[_0x0a9e('0x8')][_0x289e65[_0x0a9e('0x8a')]][_0x1015aa][_0x0a9e('0x3c')],_0x0a9e('0x8e'));}}}}}}catch(_0x2be526){logger[_0x0a9e('0x37')](_0x0a9e('0x93'),_0x289e65[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x2be526,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x0a9e('0x18')]=function(_0x88b25f){var _0x2ff265='';try{if(this[_0x0a9e('0x1e')](_0x88b25f)){logger[_0x0a9e('0x23')](_0x0a9e('0x94'),_0x88b25f[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x88b25f,{'showHidden':![],'depth':null}));if(_0x88b25f['channel']){_0x2ff265=_0x88b25f[_0x0a9e('0x95')][_0x0a9e('0x96')](0x0,_0x88b25f[_0x0a9e('0x95')]['lastIndexOf']('-'));if(this[_0x0a9e('0xa')][_0x2ff265]){logger[_0x0a9e('0x20')](_0x0a9e('0x97'),_0x88b25f[_0x0a9e('0x26')],_0x2ff265);this[_0x0a9e('0xa')][_0x2ff265][_0x0a9e('0x98')]=!![];}}}}catch(_0x424f1b){logger[_0x0a9e('0x37')](_0x0a9e('0x99'),_0x88b25f[_0x0a9e('0x26')],util['inspect'](_0x424f1b,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x9a')]=function(_0x15a9ed){var _0x3db98f='';try{if(this[_0x0a9e('0x1e')](_0x15a9ed)){logger[_0x0a9e('0x23')]('[%s][voiceAgentReport][musiconholdstop]\x20event:',_0x15a9ed[_0x0a9e('0x26')],util['inspect'](_0x15a9ed,{'showHidden':![],'depth':null}));if(_0x15a9ed['channel']){_0x3db98f=_0x15a9ed['channel'][_0x0a9e('0x96')](0x0,_0x15a9ed[_0x0a9e('0x95')][_0x0a9e('0x9b')]('-'));if(this[_0x0a9e('0xa')][_0x3db98f]){logger['info'](_0x0a9e('0x9c'),_0x15a9ed[_0x0a9e('0x26')],_0x3db98f);this[_0x0a9e('0xa')][_0x3db98f][_0x0a9e('0x98')]=![];}}}}catch(_0x2c8d1d){logger['error']('[%s][voiceAgentReport][musiconholdstop]',_0x15a9ed[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x2c8d1d,{'showHidden':![],'depth':null}));}};module[_0x0a9e('0x9d')]=VoiceAgentReport;
\ No newline at end of file
+var _0x12ab=['[%s][voiceAgentReport][attendedtransfer]','[%s][voiceAgentReport][blindtransfer]\x20event:','transfereruniqueid','[%s][voiceAgentReport][blindtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','[%s][voiceAgentReport][blindtransfer]','[%s][voiceAgentReport][musiconholdstart]\x20event:','channel','substring','lastIndexOf','[%s][voiceAgentReport][musiconholdstart]','[%s][voiceAgentReport][musiconholdstop]\x20event:','[%s][voiceAgentReport][musiconholdstop]\x20interface:%s','onhold','exports','moment','util','../../../config/environment','../../../config/logger','ami','../ami','redis','localhost','socket.io-emitter','voiceChannels','channels','voiceQueues','agents','variables','agentcalled','syncAgentCalled','agentconnect','syncAgentConnect','bind','agentringnoanswer','syncAgentRingNoAnswer','queuecallerabandon','agentcomplete','syncAgentComplete','varset','syncVarSet','hangup','syncHangup','syncMusicOnHoldStart','musiconholdstop','syncMusicOnHoldStop','syncAttendedTransfer','blindtransfer','syncBlindTransfer','prototype','emit','isUndefined','isNotNull','info','[%s][voiceAgentReport][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called','uniqueid','destuniqueid','debug','[%s][voiceAgentReport][agentcalled]\x20event:','interface','queue','YYYY-MM-DD\x20HH:mm:ss','called','mandatoryDisposition','type','inbound','omit','event','privilege','inspect','custom:agentcalled','calleridnum','[%s][voiceAgentReport][agentcalled]\x20sending\x20user:called\x20event:','format','membername','error','[%s][voiceAgentReport][agentcalled]','hasOwnProperty','[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','connectedlinename','connectedlinenum','destchannelstate','destchannelstatedesc','holdtime','lastevent','connect','routealias','merge','pick','destconnectedlinenum','name','accountcode','exten','user:agentconnect','[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:answered_elsewhere','agentringnoanswerAt','answeredelsewheredestinationuniqueid','answered_elsewhere','reason','[%s][voiceAgentReport][agentconnect]\x20sending\x20agentansweredelsewhere\x20event:','custom:agentansweredelsewhere','[%s][voiceAgentReport][agentconnect]','[%s][voiceAgentReport][agentringnoanswer]\x20event:','rejected','user:%s','user:agentringnoanswer','assign','[%s][voiceAgentReport][agentringnoanswer]','[%s][voiceAgentReport][queuecallerabandon]\x20event:','abandoned','[%s][voiceAgentReport][queuecallerabandon]\x20sending\x20agentqueuecallerabandon\x20event:','custom:agentqueuecallerabandon','[%s][voiceAgentReport][queuecallerabandon]','agentconnectAt','[%s][voiceAgentReport][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','complete','transfer','agent','talktime','acw','acwtime','agentacw','custom:agentcomplete','[%s][voiceAgentReport][agentcomplete]\x20sending\x20user:agentcomplete\x20event:','destaccountcode','[%s][voiceAgentReport][agentcomplete]','keys','variable','value','[%s][voiceAgentReport][varset]','rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitter','rtpaudioqosloss','rtpaudioqoslossbridged','rtpaudioqosrtt','rtpaudioqosrttbridged','sipcallid','sipuri','bridgepeer','bridgepvtcallid','membercalls','memberdynamic','memberinterface','memberlastcall','memberpenalty','memberrealtime','isNil','includes','[%s][voiceAgentReport][hangup]\x20event:','[%s][voiceAgentReport][hangup]\x20destuniqueid:%s','[%s][voiceAgentReport][hangup]\x20sending\x20voiceAgentReport\x20event:','custom:voiceAgentReport','values','transfereeuniqueid','[%s][voiceAgentReport][attendedtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','agentcompleteAt','diff','seconds','secondtransfereruniqueid'];(function(_0x3c7195,_0x589382){var _0x38d8cd=function(_0x504014){while(--_0x504014){_0x3c7195['push'](_0x3c7195['shift']());}};_0x38d8cd(++_0x589382);}(_0x12ab,0xad));var _0xb12a=function(_0x2a105b,_0x5df76e){_0x2a105b=_0x2a105b-0x0;var _0x57fb9a=_0x12ab[_0x2a105b];return _0x57fb9a;};'use strict';var _=require('lodash');var moment=require(_0xb12a('0x0'));var util=require(_0xb12a('0x1'));var Redis=require('ioredis');var config=require(_0xb12a('0x2'));var logger=require(_0xb12a('0x3'))(_0xb12a('0x4'));var ami=require(_0xb12a('0x5'));config[_0xb12a('0x6')]=_['defaults'](config[_0xb12a('0x6')],{'host':_0xb12a('0x7'),'port':0x18eb});var io=require(_0xb12a('0x8'))(new Redis(config[_0xb12a('0x6')]));function VoiceAgentReport(_0x4c70e7){this['channels']={};this[_0xb12a('0x9')]=_0x4c70e7[_0xb12a('0xa')];this['voiceQueues']=_0x4c70e7[_0xb12a('0xb')];this[_0xb12a('0xc')]=_0x4c70e7[_0xb12a('0xc')];this[_0xb12a('0xd')]={};ami['on'](_0xb12a('0xe'),this[_0xb12a('0xf')]['bind'](this));ami['on'](_0xb12a('0x10'),this[_0xb12a('0x11')][_0xb12a('0x12')](this));ami['on'](_0xb12a('0x13'),this[_0xb12a('0x14')][_0xb12a('0x12')](this));ami['on'](_0xb12a('0x15'),this['syncQueueCallerAbandon']['bind'](this));ami['on'](_0xb12a('0x16'),this[_0xb12a('0x17')]['bind'](this));ami['on'](_0xb12a('0x18'),this[_0xb12a('0x19')]['bind'](this));ami['on'](_0xb12a('0x1a'),this[_0xb12a('0x1b')][_0xb12a('0x12')](this));ami['on']('musiconholdstart',this[_0xb12a('0x1c')][_0xb12a('0x12')](this));ami['on'](_0xb12a('0x1d'),this[_0xb12a('0x1e')][_0xb12a('0x12')](this));ami['on']('attendedtransfer',this[_0xb12a('0x1f')][_0xb12a('0x12')](this));ami['on'](_0xb12a('0x20'),this[_0xb12a('0x21')]['bind'](this));}VoiceAgentReport[_0xb12a('0x22')][_0xb12a('0x23')]=function(_0x4e1a8a,_0x538d9c,_0x1297eb){io['to'](_0x4e1a8a)['emit'](_0x538d9c,_0x1297eb);};VoiceAgentReport[_0xb12a('0x22')]['isNotNull']=function(_0x3647bf){return _0x3647bf!==null&&!_[_0xb12a('0x24')](_0x3647bf);};VoiceAgentReport[_0xb12a('0x22')]['syncAgentCalled']=function(_0x3f5390){try{if(this[_0xb12a('0x25')](_0x3f5390)){logger[_0xb12a('0x26')](_0xb12a('0x27'),_0x3f5390[_0xb12a('0x28')],_0x3f5390['membername'],_0x3f5390[_0xb12a('0x29')]);logger[_0xb12a('0x2a')](_0xb12a('0x2b'),_0x3f5390[_0xb12a('0x28')],util['inspect'](_0x3f5390,{'showHidden':![],'depth':null}));if(_[_0xb12a('0x24')](this[_0xb12a('0xa')][_0x3f5390['uniqueid']])){this[_0xb12a('0xa')][_0x3f5390[_0xb12a('0x28')]]={};}var _0x3708c5=this['agents'][_0x3f5390[_0xb12a('0x2c')]];var _0x2872b4=this['channels'][_0x3f5390[_0xb12a('0x28')]][_0x3f5390[_0xb12a('0x29')]];var _0x29df00=this[_0xb12a('0xb')][_0x3f5390[_0xb12a('0x2d')]];var _0x162f26=this['variables'][_0x3f5390[_0xb12a('0x28')]];if(_[_0xb12a('0x24')](_0x2872b4)){_0x2872b4={'agentcalledAt':moment()['format'](_0xb12a('0x2e')),'lastevent':_0xb12a('0x2f'),'mandatoryDisposition':_0x29df00&&_0x29df00['mandatoryDisposition']?_0x29df00[_0xb12a('0x30')]:![],'type':_0x29df00&&_0x29df00[_0xb12a('0x31')]?_0x29df00[_0xb12a('0x31')]:_0xb12a('0x32'),'variables':_0x162f26,'motionChannel':'voice'};}Object['assign'](_0x2872b4,_[_0xb12a('0x33')](_0x3f5390,[_0xb12a('0x34'),_0xb12a('0x35')]));this['channels'][_0x3f5390[_0xb12a('0x28')]][_0x3f5390[_0xb12a('0x29')]]=_0x2872b4;logger['debug']('[%s][voiceAgentReport][agentcalled]\x20sending\x20agentcalled\x20event:',_0x3f5390['uniqueid'],util[_0xb12a('0x36')](_0x2872b4,{'showHidden':![],'depth':null}));ami[_0xb12a('0x23')](_0xb12a('0x37'),_0x2872b4);var _0x5dc227={'id':_0x3708c5['id'],'calleridnum':_0x2872b4[_0xb12a('0x38')],'queue':_0x2872b4['queue'],'variables':_0x2872b4[_0xb12a('0xd')],'uniqueid':_0x3f5390[_0xb12a('0x28')]};logger['debug'](_0xb12a('0x39'),_0x3f5390[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x5dc227,{'showHidden':![],'depth':null}));this[_0xb12a('0x23')](util[_0xb12a('0x3a')]('user:%s',_0x3f5390[_0xb12a('0x3b')]),'user:called',_0x5dc227);}}catch(_0x27b06c){logger[_0xb12a('0x3c')](_0xb12a('0x3d'),_0x3f5390['uniqueid'],util[_0xb12a('0x36')](_0x27b06c,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0xb12a('0x11')]=function(_0x1f3709){try{if(this['isNotNull'](_0x1f3709)){if(this[_0xb12a('0xa')][_0x1f3709['uniqueid']]){for(var _0x5556cb in this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]]){if(this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0xb12a('0x3e')](_0x5556cb)){if(_0x1f3709[_0xb12a('0x29')]===_0x5556cb){logger[_0xb12a('0x26')](_0xb12a('0x3f'),_0x1f3709['uniqueid'],_0x1f3709['membername'],_0x1f3709['destuniqueid']);this['channels'][_0x1f3709[_0xb12a('0x28')]][_0x5556cb]['agentconnectAt']=moment()[_0xb12a('0x3a')](_0xb12a('0x2e'));this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb]['connectedlinename']=_0x1f3709[_0xb12a('0x40')];this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb][_0xb12a('0x41')]=_0x1f3709[_0xb12a('0x41')];this['channels'][_0x1f3709[_0xb12a('0x28')]][_0x5556cb]['destchannelstate']=_0x1f3709[_0xb12a('0x42')];this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb][_0xb12a('0x43')]=_0x1f3709[_0xb12a('0x43')];this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb][_0xb12a('0x44')]=_0x1f3709[_0xb12a('0x44')];this[_0xb12a('0xa')][_0x1f3709['uniqueid']][_0x5556cb][_0xb12a('0x45')]=_0xb12a('0x46');if(this[_0xb12a('0x9')][this[_0xb12a('0xa')][_0x1f3709['uniqueid']][_0x5556cb][_0xb12a('0x28')]]){var _0x58988e=this[_0xb12a('0x9')][this[_0xb12a('0xa')][_0x1f3709['uniqueid']][_0x5556cb]['uniqueid']][_0xb12a('0x47')];this['channels'][_0x1f3709[_0xb12a('0x28')]][_0x5556cb][_0xb12a('0x47')]=_0x58988e;_0x1f3709[_0xb12a('0x47')]=_0x58988e;}_[_0xb12a('0x48')](this[_0xb12a('0xc')][_0x1f3709['interface']],_[_0xb12a('0x49')](_0x1f3709,[_0xb12a('0x2d'),_0xb12a('0x4a'),_0xb12a('0x47')]));var _0x1206cf=this[_0xb12a('0xc')][_0x1f3709[_0xb12a('0x2c')]];var _0x41bfae={'id':_0x1206cf['id'],'name':_0x1206cf[_0xb12a('0x4b')],'agentconnected':!![],'destaccountcode':_0x1206cf[_0xb12a('0x4c')],'destconnectedlinenum':this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x1f3709[_0xb12a('0x29')]][_0xb12a('0x4d')],'queue':this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x1f3709[_0xb12a('0x29')]][_0xb12a('0x2d')],'routealias':this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x1f3709[_0xb12a('0x29')]][_0xb12a('0x47')],'uniqueid':this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x1f3709[_0xb12a('0x29')]][_0xb12a('0x28')]};ami[_0xb12a('0x23')]('custom:agentconnect',this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x1f3709['destuniqueid']]);this[_0xb12a('0x23')](util['format']('user:%s',_0x1f3709['membername']),_0xb12a('0x4e'),_0x41bfae);}else if(!this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb]['agentringnoanswer']&&!this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb]['agentcomplete']){logger['info'](_0xb12a('0x4f'),_0x1f3709[_0xb12a('0x28')],this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb][_0xb12a('0x3b')],_0x5556cb);this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb]['agentringnoanswer']=!![];this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb][_0xb12a('0x50')]=moment()[_0xb12a('0x3a')](_0xb12a('0x2e'));this[_0xb12a('0xa')][_0x1f3709['uniqueid']][_0x5556cb][_0xb12a('0x51')]=_0x1f3709[_0xb12a('0x29')];this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb]['answeredelsewheremembername']=_0x1f3709[_0xb12a('0x3b')];this['channels'][_0x1f3709[_0xb12a('0x28')]][_0x5556cb][_0xb12a('0x45')]=_0xb12a('0x52');this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb][_0xb12a('0x53')]=_0xb12a('0x52');logger[_0xb12a('0x2a')](_0xb12a('0x54'),_0x1f3709[_0xb12a('0x28')],util['inspect'](this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb],{'showHidden':![],'depth':null}));ami[_0xb12a('0x23')](_0xb12a('0x55'),this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb]);}else{logger[_0xb12a('0x2a')]('[%s][voiceAgentReport][agentconnect]\x20Else\x20path\x20should\x20never\x20be\x20taken',_0x1f3709[_0xb12a('0x28')]);}}}}}}catch(_0x1ee9fa){logger[_0xb12a('0x3c')](_0xb12a('0x56'),_0x1f3709[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x1ee9fa,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xb12a('0x22')][_0xb12a('0x14')]=function(_0x122f08){try{if(this[_0xb12a('0x25')](_0x122f08)){logger[_0xb12a('0x2a')](_0xb12a('0x57'),_0x122f08[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x122f08,{'showHidden':![],'depth':null}));if(this[_0xb12a('0xa')][_0x122f08[_0xb12a('0x28')]]&&this[_0xb12a('0xa')][_0x122f08['uniqueid']][_0x122f08[_0xb12a('0x29')]]){logger[_0xb12a('0x26')]('[%s][voiceAgentReport][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:rejected',_0x122f08[_0xb12a('0x28')],_0x122f08[_0xb12a('0x3b')],_0x122f08['destuniqueid']);var _0x575d71=this['agents'][_0x122f08['interface']];var _0x108e52=this['channels'][_0x122f08[_0xb12a('0x28')]][_0x122f08['destuniqueid']];_0x108e52['agentringnoanswer']=!![];_0x108e52[_0xb12a('0x50')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');_0x108e52[_0xb12a('0x45')]=_0xb12a('0x58');_0x108e52['reason']=_0xb12a('0x58');var _0x110248={'id':_0x575d71['id'],'name':_0x575d71[_0xb12a('0x4b')],'queue':_0x108e52[_0xb12a('0x2d')],'uniqueid':_0x108e52['uniqueid']};logger[_0xb12a('0x2a')]('[%s][voiceAgentReport][agentringnoanswer]\x20sending\x20agentringnoanswer\x20event:',_0x122f08[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x110248,{'showHidden':![],'depth':null}));this[_0xb12a('0x23')](util[_0xb12a('0x3a')](_0xb12a('0x59'),_0x575d71[_0xb12a('0x4b')]),_0xb12a('0x5a'),_0x110248);ami[_0xb12a('0x23')]('custom:agentringnoanswer',_0x108e52);this['channels'][_0x122f08[_0xb12a('0x28')]][_0x122f08[_0xb12a('0x29')]]=Object[_0xb12a('0x5b')]({},_0x108e52);}}}catch(_0x226f66){logger[_0xb12a('0x3c')](_0xb12a('0x5c'),_0x122f08['uniqueid'],util[_0xb12a('0x36')](_0x226f66,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xb12a('0x22')]['syncQueueCallerAbandon']=function(_0x44d893){try{if(this['isNotNull'](_0x44d893)){logger[_0xb12a('0x2a')](_0xb12a('0x5d'),_0x44d893[_0xb12a('0x28')],util['inspect'](_0x44d893,{'showHidden':![],'depth':null}));if(this[_0xb12a('0xa')][_0x44d893[_0xb12a('0x28')]]){for(var _0x57f45e in this[_0xb12a('0xa')][_0x44d893[_0xb12a('0x28')]]){if(this[_0xb12a('0xa')][_0x44d893[_0xb12a('0x28')]][_0xb12a('0x3e')](_0x57f45e)&&!this['channels'][_0x44d893[_0xb12a('0x28')]][_0x57f45e]['agentringnoanswer']&&!this[_0xb12a('0xa')][_0x44d893['uniqueid']][_0x57f45e]['agentcomplete']){logger[_0xb12a('0x26')]('[%s][voiceAgentReport][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned',_0x44d893[_0xb12a('0x28')],this[_0xb12a('0xa')][_0x44d893[_0xb12a('0x28')]][_0x57f45e]['membername'],_0x57f45e);this[_0xb12a('0xa')][_0x44d893['uniqueid']][_0x57f45e][_0xb12a('0x13')]=!![];this['channels'][_0x44d893['uniqueid']][_0x57f45e][_0xb12a('0x50')]=moment()['format'](_0xb12a('0x2e'));this[_0xb12a('0xa')][_0x44d893[_0xb12a('0x28')]][_0x57f45e][_0xb12a('0x45')]=_0xb12a('0x5e');this[_0xb12a('0xa')][_0x44d893[_0xb12a('0x28')]][_0x57f45e]['reason']=_0xb12a('0x5e');logger[_0xb12a('0x2a')](_0xb12a('0x5f'),_0x44d893[_0xb12a('0x28')],util[_0xb12a('0x36')](this[_0xb12a('0xa')][_0x44d893[_0xb12a('0x28')]][_0x57f45e],{'showHidden':![],'depth':null}));ami[_0xb12a('0x23')](_0xb12a('0x60'),this[_0xb12a('0xa')][_0x44d893['uniqueid']][_0x57f45e]);}}}}}catch(_0x3e9731){logger[_0xb12a('0x3c')](_0xb12a('0x61'),_0x44d893[_0xb12a('0x28')],util['inspect'](_0x3e9731,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xb12a('0x22')][_0xb12a('0x17')]=function(_0x326ebc){try{if(this[_0xb12a('0x25')](_0x326ebc)){logger['debug']('[%s][voiceAgentReport][agentcomplete]\x20event:',_0x326ebc[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x326ebc,{'showHidden':![],'depth':null}));if(this[_0xb12a('0xa')][_0x326ebc['uniqueid']]){for(var _0xf726c0 in this['channels'][_0x326ebc[_0xb12a('0x28')]]){if(this['channels'][_0x326ebc[_0xb12a('0x28')]][_0xb12a('0x3e')](_0xf726c0)){if(this[_0xb12a('0xa')][_0x326ebc[_0xb12a('0x28')]][_0xf726c0][_0xb12a('0x62')]&&!this[_0xb12a('0xa')][_0x326ebc['uniqueid']][_0xf726c0][_0xb12a('0x16')]){logger[_0xb12a('0x26')](_0xb12a('0x63'),_0x326ebc[_0xb12a('0x28')],this[_0xb12a('0xa')][_0x326ebc[_0xb12a('0x28')]][_0xf726c0][_0xb12a('0x3b')],_0xf726c0);this[_0xb12a('0xa')][_0x326ebc[_0xb12a('0x28')]][_0xf726c0][_0xb12a('0x16')]=!![];this['channels'][_0x326ebc['uniqueid']][_0xf726c0]['agentcompleteAt']=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');this['channels'][_0x326ebc[_0xb12a('0x28')]][_0xf726c0][_0xb12a('0x45')]=_0xb12a('0x64');this[_0xb12a('0xa')][_0x326ebc[_0xb12a('0x28')]][_0xf726c0]['reason']=_0x326ebc['reason']==_0xb12a('0x65')?_0xb12a('0x66'):_0x326ebc['reason'];this['channels'][_0x326ebc['uniqueid']][_0xf726c0][_0xb12a('0x67')]=_0x326ebc[_0xb12a('0x67')];if(this[_0xb12a('0xb')][_0x326ebc[_0xb12a('0x2d')]]&&this['voiceQueues'][_0x326ebc[_0xb12a('0x2d')]][_0xb12a('0x68')]){this[_0xb12a('0xa')][_0x326ebc['uniqueid']][_0xf726c0][_0xb12a('0x69')]=this[_0xb12a('0xb')][_0x326ebc[_0xb12a('0x2d')]]['acwTimeout'];this[_0xb12a('0xa')][_0x326ebc['uniqueid']][_0xf726c0][_0xb12a('0x6a')]=!![];}this[_0xb12a('0xc')][_0x326ebc[_0xb12a('0x2c')]]=_[_0xb12a('0x33')](this[_0xb12a('0xc')][_0x326ebc[_0xb12a('0x2c')]],[_0xb12a('0x2d'),_0xb12a('0x4a')]);logger[_0xb12a('0x2a')]('[%s][voiceAgentReport][agentcomplete]\x20sending\x20agentcomplete\x20event:',_0x326ebc[_0xb12a('0x28')],util[_0xb12a('0x36')](this['channels'][_0x326ebc[_0xb12a('0x28')]][_0xf726c0],{'showHidden':![],'depth':null}));ami[_0xb12a('0x23')](_0xb12a('0x6b'),this['channels'][_0x326ebc[_0xb12a('0x28')]][_0xf726c0]);logger[_0xb12a('0x2a')](_0xb12a('0x6c'),_0x326ebc[_0xb12a('0x28')],util[_0xb12a('0x36')]({'id':this[_0xb12a('0xc')][_0x326ebc[_0xb12a('0x2c')]]['id'],'destaccountcode':_0x326ebc[_0xb12a('0x6d')]},{'showHidden':![],'depth':null}));this[_0xb12a('0x23')](util[_0xb12a('0x3a')](_0xb12a('0x59'),_0x326ebc[_0xb12a('0x3b')]),'user:agentcomplete',{'id':this['agents'][_0x326ebc[_0xb12a('0x2c')]]['id'],'destaccountcode':Number(_0x326ebc['destaccountcode'])});}}}}}}catch(_0x415112){logger[_0xb12a('0x3c')](_0xb12a('0x6e'),_0x326ebc['uniqueid'],util[_0xb12a('0x36')](_0x415112,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xb12a('0x22')]['syncVarSet']=function(_0x10ca3c){try{if(this['isNotNull'](_0x10ca3c)){logger[_0xb12a('0x2a')]('[%s][voiceAgentReport][varset]\x20event:',_0x10ca3c[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x10ca3c,{'showHidden':![],'depth':null}));this['addVariable'](_0x10ca3c[_0xb12a('0x28')],_[_0xb12a('0x6f')](_0x10ca3c[_0xb12a('0x70')])[0x0],_0x10ca3c[_0xb12a('0x71')]);if(this[_0xb12a('0xa')][_0x10ca3c['uniqueid']]){for(var _0x349e05 in this[_0xb12a('0xa')][_0x10ca3c[_0xb12a('0x28')]]){if(this['channels'][_0x10ca3c[_0xb12a('0x28')]][_0xb12a('0x3e')](_0x349e05)){logger[_0xb12a('0x26')]('[%s][voiceAgentReport][varset]\x20destuniqueid:%s\x20variable:%s\x20value:%s',_0x10ca3c['uniqueid'],_0x349e05,_[_0xb12a('0x6f')](_0x10ca3c[_0xb12a('0x70')])[0x0],_0x10ca3c[_0xb12a('0x71')]);if(_[_0xb12a('0x24')](this[_0xb12a('0xa')][_0x10ca3c[_0xb12a('0x28')]][_0x349e05]['variables'])){this[_0xb12a('0xa')][_0x10ca3c[_0xb12a('0x28')]][_0x349e05][_0xb12a('0xd')]={};}this['channels'][_0x10ca3c['uniqueid']][_0x349e05][_0xb12a('0xd')]=this[_0xb12a('0xd')][_0x10ca3c['uniqueid']];}}}}}catch(_0x163511){logger['error'](_0xb12a('0x72'),_0x10ca3c[_0xb12a('0x28')],util['inspect'](_0x163511,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xb12a('0x22')]['addVariable']=function(_0x43f54c,_0x314bb1,_0x39744b){var _0x3e7833=[_0xb12a('0x73'),_0xb12a('0x74'),_0xb12a('0x75'),'rtpaudioqosjitterbridged',_0xb12a('0x76'),_0xb12a('0x77'),_0xb12a('0x78'),_0xb12a('0x79'),_0xb12a('0x7a'),_0xb12a('0x7b'),_0xb12a('0x7c'),_0xb12a('0x7d'),_0xb12a('0x7e'),_0xb12a('0x7f'),_0xb12a('0x80'),_0xb12a('0x81'),_0xb12a('0x3b'),_0xb12a('0x82'),_0xb12a('0x83')];if(!_[_0xb12a('0x84')](_0x314bb1)&&!_[_0xb12a('0x85')](_0x3e7833,_0x314bb1)){if(_[_0xb12a('0x24')](this[_0xb12a('0xd')][_0x43f54c])){this[_0xb12a('0xd')][_0x43f54c]={};}this[_0xb12a('0xd')][_0x43f54c][_0x314bb1]=_0x39744b;}};VoiceAgentReport['prototype'][_0xb12a('0x1b')]=function(_0x5252c0){try{if(this[_0xb12a('0x25')](_0x5252c0)){logger['debug'](_0xb12a('0x86'),_0x5252c0['uniqueid'],util['inspect'](_0x5252c0,{'showHidden':![],'depth':null}));if(this[_0xb12a('0xa')][_0x5252c0[_0xb12a('0x28')]]){for(var _0x23ae43 in this[_0xb12a('0xa')][_0x5252c0[_0xb12a('0x28')]]){if(this[_0xb12a('0xa')][_0x5252c0[_0xb12a('0x28')]]['hasOwnProperty'](_0x23ae43)){if(this['channels'][_0x5252c0[_0xb12a('0x28')]][_0x23ae43][_0xb12a('0x53')]==_0xb12a('0x65')&&this[_0xb12a('0xa')][_0x5252c0['uniqueid']][_0x23ae43][_0xb12a('0x16')]){logger[_0xb12a('0x26')](_0xb12a('0x87'),_0x5252c0[_0xb12a('0x28')],_0x23ae43);this[_0xb12a('0xa')][_0x5252c0['uniqueid']][_0x23ae43]['agentcompleteAt']=moment()[_0xb12a('0x3a')]('YYYY-MM-DD\x20HH:mm:ss');}}}logger['debug'](_0xb12a('0x88'),_0x5252c0[_0xb12a('0x28')],util[_0xb12a('0x36')](_['values'](this['channels'][_0x5252c0[_0xb12a('0x28')]]),{'showHidden':![],'depth':null}));ami[_0xb12a('0x23')](_0xb12a('0x89'),_[_0xb12a('0x8a')](this['channels'][_0x5252c0[_0xb12a('0x28')]]));delete this['channels'][_0x5252c0[_0xb12a('0x28')]];}if(this[_0xb12a('0xd')][_0x5252c0[_0xb12a('0x28')]]){delete this['variables'][_0x5252c0['uniqueid']];}}}catch(_0x433a8f){logger[_0xb12a('0x3c')]('[%s][voiceAgentReport][hangup]',_0x5252c0[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x433a8f,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xb12a('0x22')][_0xb12a('0x1f')]=function(_0x22193d){try{if(this[_0xb12a('0x25')](_0x22193d)){logger[_0xb12a('0x2a')]('[%s][voiceAgentReport][attendedtransfer]\x20event:',_0x22193d[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x22193d,{'showHidden':![],'depth':null}));if(this[_0xb12a('0xa')][_0x22193d[_0xb12a('0x8b')]]){for(var _0x340849 in this['channels'][_0x22193d[_0xb12a('0x8b')]]){if(this[_0xb12a('0xa')][_0x22193d[_0xb12a('0x8b')]][_0xb12a('0x3e')](_0x340849)){if(_0x22193d['origtransfereruniqueid']===_0x340849){logger[_0xb12a('0x26')](_0xb12a('0x8c'),_0x22193d['uniqueid'],this[_0xb12a('0xa')][_0x22193d[_0xb12a('0x8b')]][_0x340849][_0xb12a('0x3b')],_0x340849);var _0x37496f=moment();this[_0xb12a('0xa')][_0x22193d[_0xb12a('0x8b')]][_0x340849]['agentcomplete']=!![];this[_0xb12a('0xa')][_0x22193d['transfereeuniqueid']][_0x340849][_0xb12a('0x8d')]=moment()[_0xb12a('0x3a')](_0xb12a('0x2e'));this[_0xb12a('0xa')][_0x22193d[_0xb12a('0x8b')]][_0x340849][_0xb12a('0x45')]=_0xb12a('0x64');this['channels'][_0x22193d[_0xb12a('0x8b')]][_0x340849][_0xb12a('0x53')]=_0xb12a('0x65');this[_0xb12a('0xa')][_0x22193d[_0xb12a('0x8b')]][_0x340849][_0xb12a('0x67')]=_0x37496f[_0xb12a('0x8e')](this['channels'][_0x22193d[_0xb12a('0x8b')]][_0x340849][_0xb12a('0x62')],_0xb12a('0x8f'));}}}}if(this[_0xb12a('0xa')][_0x22193d[_0xb12a('0x90')]]){var _0x2a2c3b=this[_0xb12a('0xa')][_0x22193d['secondtransfereruniqueid']];this[_0xb12a('0xa')][_0x22193d[_0xb12a('0x90')]]=this[_0xb12a('0xa')][_0x22193d['transfereeuniqueid']];this[_0xb12a('0xa')][_0x22193d['transfereeuniqueid']]=_0x2a2c3b;}}}catch(_0x180b6d){logger[_0xb12a('0x3c')](_0xb12a('0x91'),_0x22193d[_0xb12a('0x28')],util['inspect'](_0x180b6d,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xb12a('0x22')]['syncBlindTransfer']=function(_0x3ad751){try{if(this['isNotNull'](_0x3ad751)){logger[_0xb12a('0x2a')](_0xb12a('0x92'),_0x3ad751[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x3ad751,{'showHidden':![],'depth':null}));if(this[_0xb12a('0xa')][_0x3ad751[_0xb12a('0x8b')]]){for(var _0x4dc091 in this[_0xb12a('0xa')][_0x3ad751[_0xb12a('0x8b')]]){if(this[_0xb12a('0xa')][_0x3ad751[_0xb12a('0x8b')]]['hasOwnProperty'](_0x4dc091)){if(_0x3ad751[_0xb12a('0x93')]===_0x4dc091){logger[_0xb12a('0x26')](_0xb12a('0x94'),_0x3ad751[_0xb12a('0x28')],this[_0xb12a('0xa')][_0x3ad751[_0xb12a('0x8b')]][_0x4dc091][_0xb12a('0x3b')],_0x4dc091);var _0xe98cb7=moment();this[_0xb12a('0xa')][_0x3ad751[_0xb12a('0x8b')]][_0x4dc091]['agentcomplete']=!![];this[_0xb12a('0xa')][_0x3ad751[_0xb12a('0x8b')]][_0x4dc091][_0xb12a('0x8d')]=_0xe98cb7;this['channels'][_0x3ad751[_0xb12a('0x8b')]][_0x4dc091][_0xb12a('0x45')]=_0xb12a('0x64');this[_0xb12a('0xa')][_0x3ad751['transfereeuniqueid']][_0x4dc091][_0xb12a('0x53')]='transfer';this['channels'][_0x3ad751['transfereeuniqueid']][_0x4dc091][_0xb12a('0x67')]=_0xe98cb7[_0xb12a('0x8e')](this[_0xb12a('0xa')][_0x3ad751[_0xb12a('0x8b')]][_0x4dc091]['agentconnectAt'],'seconds');}}}}}}catch(_0x39355e){logger[_0xb12a('0x3c')](_0xb12a('0x95'),_0x3ad751[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x39355e,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xb12a('0x22')][_0xb12a('0x1c')]=function(_0x340a7a){var _0xe91c49='';try{if(this[_0xb12a('0x25')](_0x340a7a)){logger['debug'](_0xb12a('0x96'),_0x340a7a[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x340a7a,{'showHidden':![],'depth':null}));if(_0x340a7a[_0xb12a('0x97')]){_0xe91c49=_0x340a7a[_0xb12a('0x97')][_0xb12a('0x98')](0x0,_0x340a7a[_0xb12a('0x97')][_0xb12a('0x99')]('-'));if(this[_0xb12a('0xc')][_0xe91c49]){logger['info']('[%s][voiceAgentReport][musiconholdstart]\x20interface:%s',_0x340a7a[_0xb12a('0x28')],_0xe91c49);this[_0xb12a('0xc')][_0xe91c49]['onhold']=!![];}}}}catch(_0xadaa2b){logger['error'](_0xb12a('0x9a'),_0x340a7a[_0xb12a('0x28')],util[_0xb12a('0x36')](_0xadaa2b,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xb12a('0x22')][_0xb12a('0x1e')]=function(_0x214191){var _0x57b322='';try{if(this[_0xb12a('0x25')](_0x214191)){logger[_0xb12a('0x2a')](_0xb12a('0x9b'),_0x214191[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x214191,{'showHidden':![],'depth':null}));if(_0x214191[_0xb12a('0x97')]){_0x57b322=_0x214191['channel']['substring'](0x0,_0x214191[_0xb12a('0x97')]['lastIndexOf']('-'));if(this[_0xb12a('0xc')][_0x57b322]){logger['info'](_0xb12a('0x9c'),_0x214191[_0xb12a('0x28')],_0x57b322);this[_0xb12a('0xc')][_0x57b322][_0xb12a('0x9d')]=![];}}}}catch(_0x3edb32){logger[_0xb12a('0x3c')]('[%s][voiceAgentReport][musiconholdstop]',_0x214191[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x3edb32,{'showHidden':![],'depth':null}));}};module[_0xb12a('0x9e')]=VoiceAgentReport;
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff