// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
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_0x48d65a=function(_0x2a5f25){while(--_0x2a5f25){_0x5e8557['push'](_0x5e8557['shift']());}};_0x48d65a(++_0x553196);}(_0xc304,0x19f));var _0x4c30=function(_0x16e0c8,_0x4861eb){_0x16e0c8=_0x16e0c8-0x0;var _0xe4b5af=_0xc304[_0x16e0c8];return _0xe4b5af;};'use strict';var _=require(_0x4c30('0x0'));var moment=require(_0x4c30('0x1'));var util=require(_0x4c30('0x2'));var Redis=require('ioredis');var config=require('../../../config/environment');var logger=require('../../../config/logger')(_0x4c30('0x3'));var ami=require(_0x4c30('0x4'));config[_0x4c30('0x5')]=_[_0x4c30('0x6')](config['redis'],{'host':_0x4c30('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x4c30('0x5')]));function VoiceAgentReport(_0x459071){this[_0x4c30('0x8')]={};this['voiceQueues']=_0x459071[_0x4c30('0x9')];this['agents']=_0x459071['agents'];this[_0x4c30('0xa')]={};ami['on'](_0x4c30('0xb'),this[_0x4c30('0xc')][_0x4c30('0xd')](this));ami['on'](_0x4c30('0xe'),this[_0x4c30('0xf')][_0x4c30('0xd')](this));ami['on'](_0x4c30('0x10'),this[_0x4c30('0x11')][_0x4c30('0xd')](this));ami['on'](_0x4c30('0x12'),this[_0x4c30('0x13')][_0x4c30('0xd')](this));ami['on'](_0x4c30('0x14'),this[_0x4c30('0x15')][_0x4c30('0xd')](this));ami['on'](_0x4c30('0x16'),this['syncVarSet']['bind'](this));ami['on'](_0x4c30('0x17'),this[_0x4c30('0x18')]['bind'](this));ami['on'](_0x4c30('0x19'),this[_0x4c30('0x1a')][_0x4c30('0xd')](this));ami['on'](_0x4c30('0x1b'),this[_0x4c30('0x1c')][_0x4c30('0xd')](this));ami['on']('attendedtransfer',this['syncAttendedTransfer'][_0x4c30('0xd')](this));ami['on']('blindtransfer',this[_0x4c30('0x1d')][_0x4c30('0xd')](this));}VoiceAgentReport['prototype'][_0x4c30('0x1e')]=function(_0xf95931,_0x1aac9b,_0x15dfdb){io['to'](_0xf95931)[_0x4c30('0x1e')](_0x1aac9b,_0x15dfdb);};VoiceAgentReport[_0x4c30('0x1f')][_0x4c30('0x20')]=function(_0x787282){return _0x787282!==null&&!_[_0x4c30('0x21')](_0x787282);};VoiceAgentReport[_0x4c30('0x1f')][_0x4c30('0xc')]=function(_0x5763ad){try{if(this[_0x4c30('0x20')](_0x5763ad)){logger[_0x4c30('0x22')]('[%s][voiceAgentReport][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called',_0x5763ad[_0x4c30('0x23')],_0x5763ad[_0x4c30('0x24')],_0x5763ad[_0x4c30('0x25')]);logger[_0x4c30('0x26')](_0x4c30('0x27'),_0x5763ad['uniqueid'],util[_0x4c30('0x28')](_0x5763ad,{'showHidden':![],'depth':null}));if(_['isUndefined'](this[_0x4c30('0x8')][_0x5763ad[_0x4c30('0x23')]])){this[_0x4c30('0x8')][_0x5763ad[_0x4c30('0x23')]]={};}if(_[_0x4c30('0x21')](this[_0x4c30('0x8')][_0x5763ad[_0x4c30('0x23')]][_0x5763ad['destuniqueid']])){this['channels'][_0x5763ad[_0x4c30('0x23')]][_0x5763ad[_0x4c30('0x25')]]={'agentcalledAt':moment()['format'](_0x4c30('0x29')),'lastevent':_0x4c30('0x2a'),'mandatoryDisposition':this['voiceQueues'][_0x5763ad[_0x4c30('0x2b')]]?this[_0x4c30('0x9')][_0x5763ad[_0x4c30('0x2b')]][_0x4c30('0x2c')]||![]:![],'type':this['voiceQueues'][_0x5763ad[_0x4c30('0x2b')]]?this[_0x4c30('0x9')][_0x5763ad[_0x4c30('0x2b')]][_0x4c30('0x2d')]||'inbound':_0x4c30('0x2e'),'variables':this[_0x4c30('0xa')][_0x5763ad[_0x4c30('0x23')]]};}_['merge'](this[_0x4c30('0x8')][_0x5763ad['uniqueid']][_0x5763ad[_0x4c30('0x25')]],_[_0x4c30('0x2f')](_0x5763ad,[_0x4c30('0x30'),_0x4c30('0x31')]));logger['debug'](_0x4c30('0x32'),_0x5763ad[_0x4c30('0x23')],util[_0x4c30('0x28')](this[_0x4c30('0x8')][_0x5763ad[_0x4c30('0x23')]][_0x5763ad['destuniqueid']],{'showHidden':![],'depth':null}));ami[_0x4c30('0x1e')](_0x4c30('0x33'),this[_0x4c30('0x8')][_0x5763ad[_0x4c30('0x23')]][_0x5763ad[_0x4c30('0x25')]]);logger[_0x4c30('0x26')]('[%s][voiceAgentReport][agentcalled]\x20sending\x20user:called\x20event:',_0x5763ad[_0x4c30('0x23')],util[_0x4c30('0x28')](this[_0x4c30('0x8')][_0x5763ad[_0x4c30('0x23')]][_0x5763ad[_0x4c30('0x25')]],{'showHidden':![],'depth':null}));this[_0x4c30('0x1e')](util[_0x4c30('0x34')](_0x4c30('0x35'),_0x5763ad[_0x4c30('0x24')]),_0x4c30('0x36'),this[_0x4c30('0x8')][_0x5763ad[_0x4c30('0x23')]][_0x5763ad[_0x4c30('0x25')]]);}}catch(_0x4621eb){logger['error']('[%s][voiceAgentReport][agentcalled]',_0x5763ad[_0x4c30('0x23')],util['inspect'](_0x4621eb,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x4c30('0x1f')][_0x4c30('0xf')]=function(_0x35d721){try{if(this[_0x4c30('0x20')](_0x35d721)){if(this[_0x4c30('0x8')][_0x35d721[_0x4c30('0x23')]]){logger[_0x4c30('0x26')](_0x4c30('0x37'),_0x35d721[_0x4c30('0x23')],util['inspect'](_0x35d721,{'showHidden':![],'depth':null}));for(var _0x3de5bb in this[_0x4c30('0x8')][_0x35d721[_0x4c30('0x23')]]){if(this[_0x4c30('0x8')][_0x35d721[_0x4c30('0x23')]]['hasOwnProperty'](_0x3de5bb)){if(_0x35d721[_0x4c30('0x25')]===_0x3de5bb){logger[_0x4c30('0x22')](_0x4c30('0x38'),_0x35d721[_0x4c30('0x23')],_0x35d721[_0x4c30('0x24')],_0x35d721[_0x4c30('0x25')]);this[_0x4c30('0x8')][_0x35d721[_0x4c30('0x23')]][_0x3de5bb][_0x4c30('0x39')]=moment()[_0x4c30('0x34')]('YYYY-MM-DD\x20HH:mm:ss');this[_0x4c30('0x8')][_0x35d721[_0x4c30('0x23')]][_0x3de5bb][_0x4c30('0x3a')]=_0x35d721[_0x4c30('0x3a')];this[_0x4c30('0x8')][_0x35d721[_0x4c30('0x23')]][_0x3de5bb]['connectedlinenum']=_0x35d721['connectedlinenum'];this[_0x4c30('0x8')][_0x35d721[_0x4c30('0x23')]][_0x3de5bb][_0x4c30('0x3b')]=_0x35d721[_0x4c30('0x3b')];this[_0x4c30('0x8')][_0x35d721[_0x4c30('0x23')]][_0x3de5bb][_0x4c30('0x3c')]=_0x35d721['destchannelstatedesc'];this['channels'][_0x35d721['uniqueid']][_0x3de5bb]['holdtime']=_0x35d721[_0x4c30('0x3d')];this[_0x4c30('0x8')][_0x35d721['uniqueid']][_0x3de5bb]['lastevent']=_0x4c30('0x3e');_[_0x4c30('0x3f')](this['agents'][_0x35d721[_0x4c30('0x40')]],_['pick'](_0x35d721,[_0x4c30('0x2b'),_0x4c30('0x41')]));logger[_0x4c30('0x26')](_0x4c30('0x42'),_0x35d721[_0x4c30('0x23')],util[_0x4c30('0x28')](this[_0x4c30('0x8')][_0x35d721[_0x4c30('0x23')]][_0x35d721[_0x4c30('0x25')]],{'showHidden':![],'depth':null}));ami['emit'](_0x4c30('0x43'),this[_0x4c30('0x8')][_0x35d721[_0x4c30('0x23')]][_0x35d721[_0x4c30('0x25')]]);logger['debug']('[%s][voiceAgentReport][agentcalled]\x20sending\x20user:agentconnect\x20event:',_0x35d721[_0x4c30('0x23')],util[_0x4c30('0x28')](this[_0x4c30('0x8')][_0x35d721['uniqueid']][_0x35d721[_0x4c30('0x25')]],{'showHidden':![],'depth':null}));this[_0x4c30('0x1e')](util[_0x4c30('0x34')](_0x4c30('0x35'),_0x35d721[_0x4c30('0x24')]),_0x4c30('0x44'),this[_0x4c30('0x8')][_0x35d721[_0x4c30('0x23')]][_0x35d721[_0x4c30('0x25')]]);}else if(!this[_0x4c30('0x8')][_0x35d721[_0x4c30('0x23')]][_0x3de5bb][_0x4c30('0x10')]&&!this['channels'][_0x35d721[_0x4c30('0x23')]][_0x3de5bb][_0x4c30('0x14')]){logger[_0x4c30('0x22')](_0x4c30('0x45'),_0x35d721[_0x4c30('0x23')],this[_0x4c30('0x8')][_0x35d721[_0x4c30('0x23')]][_0x3de5bb][_0x4c30('0x24')],_0x3de5bb);this['channels'][_0x35d721[_0x4c30('0x23')]][_0x3de5bb]['agentringnoanswer']=!![];this['channels'][_0x35d721[_0x4c30('0x23')]][_0x3de5bb][_0x4c30('0x46')]=moment()[_0x4c30('0x34')](_0x4c30('0x29'));this[_0x4c30('0x8')][_0x35d721[_0x4c30('0x23')]][_0x3de5bb][_0x4c30('0x47')]=_0x35d721['destuniqueid'];this[_0x4c30('0x8')][_0x35d721[_0x4c30('0x23')]][_0x3de5bb][_0x4c30('0x48')]=_0x35d721[_0x4c30('0x24')];this[_0x4c30('0x8')][_0x35d721['uniqueid']][_0x3de5bb]['lastevent']=_0x4c30('0x49');this[_0x4c30('0x8')][_0x35d721[_0x4c30('0x23')]][_0x3de5bb][_0x4c30('0x4a')]=_0x4c30('0x49');logger['debug'](_0x4c30('0x4b'),_0x35d721[_0x4c30('0x23')],util['inspect'](this[_0x4c30('0x8')][_0x35d721['uniqueid']][_0x3de5bb],{'showHidden':![],'depth':null}));ami[_0x4c30('0x1e')](_0x4c30('0x4c'),this[_0x4c30('0x8')][_0x35d721[_0x4c30('0x23')]][_0x3de5bb]);}}}}}}catch(_0x73a9ce){logger[_0x4c30('0x4d')]('[%s][voiceAgentReport][agentconnect]',_0x35d721['uniqueid'],util[_0x4c30('0x28')](_0x73a9ce,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncAgentRingNoAnswer']=function(_0x2886db){try{if(this[_0x4c30('0x20')](_0x2886db)){logger[_0x4c30('0x26')](_0x4c30('0x4e'),_0x2886db[_0x4c30('0x23')],util[_0x4c30('0x28')](_0x2886db,{'showHidden':![],'depth':null}));if(this[_0x4c30('0x8')][_0x2886db[_0x4c30('0x23')]]&&this[_0x4c30('0x8')][_0x2886db[_0x4c30('0x23')]][_0x2886db[_0x4c30('0x25')]]){logger['info'](_0x4c30('0x4f'),_0x2886db[_0x4c30('0x23')],_0x2886db[_0x4c30('0x24')],_0x2886db[_0x4c30('0x25')]);this[_0x4c30('0x8')][_0x2886db[_0x4c30('0x23')]][_0x2886db[_0x4c30('0x25')]][_0x4c30('0x10')]=!![];this['channels'][_0x2886db[_0x4c30('0x23')]][_0x2886db['destuniqueid']][_0x4c30('0x46')]=moment()[_0x4c30('0x34')](_0x4c30('0x29'));this[_0x4c30('0x8')][_0x2886db[_0x4c30('0x23')]][_0x2886db[_0x4c30('0x25')]]['lastevent']=_0x4c30('0x50');this[_0x4c30('0x8')][_0x2886db['uniqueid']][_0x2886db[_0x4c30('0x25')]][_0x4c30('0x4a')]='rejected';logger[_0x4c30('0x26')](_0x4c30('0x51'),_0x2886db[_0x4c30('0x23')],util[_0x4c30('0x28')](this[_0x4c30('0x8')][_0x2886db['uniqueid']][_0x2886db[_0x4c30('0x25')]],{'showHidden':![],'depth':null}));ami[_0x4c30('0x1e')](_0x4c30('0x52'),this[_0x4c30('0x8')][_0x2886db['uniqueid']][_0x2886db[_0x4c30('0x25')]]);}}}catch(_0x29c327){logger[_0x4c30('0x4d')]('[%s][voiceAgentReport][agentringnoanswer]',_0x2886db[_0x4c30('0x23')],util[_0x4c30('0x28')](_0x29c327,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x4c30('0x13')]=function(_0x13e141){try{if(this[_0x4c30('0x20')](_0x13e141)){logger[_0x4c30('0x26')](_0x4c30('0x53'),_0x13e141[_0x4c30('0x23')],util[_0x4c30('0x28')](_0x13e141,{'showHidden':![],'depth':null}));if(this[_0x4c30('0x8')][_0x13e141[_0x4c30('0x23')]]){for(var _0x176d2f in this['channels'][_0x13e141[_0x4c30('0x23')]]){if(this[_0x4c30('0x8')][_0x13e141[_0x4c30('0x23')]][_0x4c30('0x54')](_0x176d2f)&&!this[_0x4c30('0x8')][_0x13e141['uniqueid']][_0x176d2f][_0x4c30('0x10')]&&!this[_0x4c30('0x8')][_0x13e141[_0x4c30('0x23')]][_0x176d2f]['agentcomplete']){logger[_0x4c30('0x22')]('[%s][voiceAgentReport][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned',_0x13e141['uniqueid'],this[_0x4c30('0x8')][_0x13e141[_0x4c30('0x23')]][_0x176d2f][_0x4c30('0x24')],_0x176d2f);this[_0x4c30('0x8')][_0x13e141[_0x4c30('0x23')]][_0x176d2f][_0x4c30('0x10')]=!![];this[_0x4c30('0x8')][_0x13e141[_0x4c30('0x23')]][_0x176d2f][_0x4c30('0x46')]=moment()[_0x4c30('0x34')](_0x4c30('0x29'));this[_0x4c30('0x8')][_0x13e141[_0x4c30('0x23')]][_0x176d2f][_0x4c30('0x55')]=_0x4c30('0x56');this[_0x4c30('0x8')][_0x13e141[_0x4c30('0x23')]][_0x176d2f][_0x4c30('0x4a')]='abandoned';logger[_0x4c30('0x26')](_0x4c30('0x57'),_0x13e141[_0x4c30('0x23')],util[_0x4c30('0x28')](this['channels'][_0x13e141[_0x4c30('0x23')]][_0x176d2f],{'showHidden':![],'depth':null}));ami[_0x4c30('0x1e')](_0x4c30('0x58'),this['channels'][_0x13e141[_0x4c30('0x23')]][_0x176d2f]);}}}}}catch(_0x3ae7a4){logger[_0x4c30('0x4d')](_0x4c30('0x59'),_0x13e141[_0x4c30('0x23')],util[_0x4c30('0x28')](_0x3ae7a4,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x4c30('0x1f')][_0x4c30('0x15')]=function(_0xea2a44){try{if(this[_0x4c30('0x20')](_0xea2a44)){logger[_0x4c30('0x26')](_0x4c30('0x5a'),_0xea2a44[_0x4c30('0x23')],util[_0x4c30('0x28')](_0xea2a44,{'showHidden':![],'depth':null}));if(this[_0x4c30('0x8')][_0xea2a44[_0x4c30('0x23')]]){for(var _0x1d293b in this['channels'][_0xea2a44[_0x4c30('0x23')]]){if(this[_0x4c30('0x8')][_0xea2a44[_0x4c30('0x23')]][_0x4c30('0x54')](_0x1d293b)){if(this['channels'][_0xea2a44[_0x4c30('0x23')]][_0x1d293b][_0x4c30('0x39')]&&!this[_0x4c30('0x8')][_0xea2a44[_0x4c30('0x23')]][_0x1d293b][_0x4c30('0x14')]){logger[_0x4c30('0x22')]('[%s][voiceAgentReport][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0xea2a44[_0x4c30('0x23')],this[_0x4c30('0x8')][_0xea2a44[_0x4c30('0x23')]][_0x1d293b][_0x4c30('0x24')],_0x1d293b);this['channels'][_0xea2a44[_0x4c30('0x23')]][_0x1d293b][_0x4c30('0x14')]=!![];this[_0x4c30('0x8')][_0xea2a44[_0x4c30('0x23')]][_0x1d293b][_0x4c30('0x5b')]=moment()[_0x4c30('0x34')]('YYYY-MM-DD\x20HH:mm:ss');this[_0x4c30('0x8')][_0xea2a44[_0x4c30('0x23')]][_0x1d293b][_0x4c30('0x55')]=_0x4c30('0x5c');this['channels'][_0xea2a44[_0x4c30('0x23')]][_0x1d293b]['reason']=_0xea2a44[_0x4c30('0x4a')]==_0x4c30('0x5d')?_0x4c30('0x5e'):_0xea2a44['reason'];this[_0x4c30('0x8')][_0xea2a44[_0x4c30('0x23')]][_0x1d293b][_0x4c30('0x5f')]=_0xea2a44[_0x4c30('0x5f')];if(this['voiceQueues'][_0xea2a44['queue']]&&this[_0x4c30('0x9')][_0xea2a44[_0x4c30('0x2b')]]['acw']){this[_0x4c30('0x8')][_0xea2a44[_0x4c30('0x23')]][_0x1d293b][_0x4c30('0x60')]=this[_0x4c30('0x9')][_0xea2a44['queue']][_0x4c30('0x61')];this[_0x4c30('0x8')][_0xea2a44[_0x4c30('0x23')]][_0x1d293b][_0x4c30('0x62')]=!![];}this[_0x4c30('0x63')][_0xea2a44['interface']]=_[_0x4c30('0x2f')](this[_0x4c30('0x63')][_0xea2a44['interface']],['queue',_0x4c30('0x41')]);logger[_0x4c30('0x26')](_0x4c30('0x64'),_0xea2a44['uniqueid'],util[_0x4c30('0x28')](this[_0x4c30('0x8')][_0xea2a44[_0x4c30('0x23')]][_0x1d293b],{'showHidden':![],'depth':null}));ami[_0x4c30('0x1e')](_0x4c30('0x65'),this[_0x4c30('0x8')][_0xea2a44[_0x4c30('0x23')]][_0x1d293b]);logger[_0x4c30('0x26')](_0x4c30('0x66'),_0xea2a44[_0x4c30('0x23')],util['inspect'](this['channels'][_0xea2a44[_0x4c30('0x23')]][_0x1d293b],{'showHidden':![],'depth':null}));this[_0x4c30('0x1e')](util[_0x4c30('0x34')](_0x4c30('0x35'),_0xea2a44[_0x4c30('0x24')]),_0x4c30('0x67'),this[_0x4c30('0x8')][_0xea2a44['uniqueid']][_0x1d293b]);}}}}}}catch(_0x535a9f){logger['error'](_0x4c30('0x68'),_0xea2a44[_0x4c30('0x23')],util[_0x4c30('0x28')](_0x535a9f,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x4c30('0x1f')][_0x4c30('0x69')]=function(_0xb9a9e5){try{if(this[_0x4c30('0x20')](_0xb9a9e5)){logger[_0x4c30('0x26')](_0x4c30('0x6a'),_0xb9a9e5[_0x4c30('0x23')],util[_0x4c30('0x28')](_0xb9a9e5,{'showHidden':![],'depth':null}));this[_0x4c30('0x6b')](_0xb9a9e5[_0x4c30('0x23')],_['keys'](_0xb9a9e5[_0x4c30('0x6c')])[0x0],_0xb9a9e5[_0x4c30('0x6d')]);if(this['channels'][_0xb9a9e5['uniqueid']]){for(var _0x50f6af in this['channels'][_0xb9a9e5[_0x4c30('0x23')]]){if(this[_0x4c30('0x8')][_0xb9a9e5[_0x4c30('0x23')]][_0x4c30('0x54')](_0x50f6af)){logger['info'](_0x4c30('0x6e'),_0xb9a9e5[_0x4c30('0x23')],_0x50f6af,_[_0x4c30('0x6f')](_0xb9a9e5['variable'])[0x0],_0xb9a9e5[_0x4c30('0x6d')]);if(_['isUndefined'](this[_0x4c30('0x8')][_0xb9a9e5[_0x4c30('0x23')]][_0x50f6af][_0x4c30('0xa')])){this[_0x4c30('0x8')][_0xb9a9e5[_0x4c30('0x23')]][_0x50f6af][_0x4c30('0xa')]={};}this[_0x4c30('0x8')][_0xb9a9e5['uniqueid']][_0x50f6af][_0x4c30('0xa')]=this[_0x4c30('0xa')][_0xb9a9e5['uniqueid']];}}}}}catch(_0x6cb7c4){logger['error'](_0x4c30('0x70'),_0xb9a9e5[_0x4c30('0x23')],util[_0x4c30('0x28')](_0x6cb7c4,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x4c30('0x1f')][_0x4c30('0x6b')]=function(_0x73495d,_0xe57aed,_0x3564b8){var _0x2f4887=[_0x4c30('0x71'),_0x4c30('0x72'),_0x4c30('0x73'),_0x4c30('0x74'),_0x4c30('0x75'),_0x4c30('0x76'),_0x4c30('0x77'),_0x4c30('0x78'),_0x4c30('0x79'),_0x4c30('0x7a'),'bridgepeer',_0x4c30('0x7b'),_0x4c30('0x7c'),_0x4c30('0x7d'),_0x4c30('0x7e'),_0x4c30('0x7f'),_0x4c30('0x24'),_0x4c30('0x80'),'memberrealtime'];if(!_[_0x4c30('0x81')](_0xe57aed)&&!_['includes'](_0x2f4887,_0xe57aed)){if(_['isUndefined'](this['variables'][_0x73495d])){this[_0x4c30('0xa')][_0x73495d]={};}this[_0x4c30('0xa')][_0x73495d][_0xe57aed]=_0x3564b8;}};VoiceAgentReport['prototype'][_0x4c30('0x18')]=function(_0x226dfa){try{if(this[_0x4c30('0x20')](_0x226dfa)){logger['debug'](_0x4c30('0x82'),_0x226dfa[_0x4c30('0x23')],util[_0x4c30('0x28')](_0x226dfa,{'showHidden':![],'depth':null}));if(this[_0x4c30('0x8')][_0x226dfa[_0x4c30('0x23')]]){for(var _0x2c36ec in this['channels'][_0x226dfa['uniqueid']]){if(this[_0x4c30('0x8')][_0x226dfa['uniqueid']]['hasOwnProperty'](_0x2c36ec)){if(this[_0x4c30('0x8')][_0x226dfa[_0x4c30('0x23')]][_0x2c36ec]['reason']==_0x4c30('0x5d')&&this['channels'][_0x226dfa[_0x4c30('0x23')]][_0x2c36ec][_0x4c30('0x14')]){logger['info'](_0x4c30('0x83'),_0x226dfa[_0x4c30('0x23')],_0x2c36ec);this[_0x4c30('0x8')][_0x226dfa[_0x4c30('0x23')]][_0x2c36ec][_0x4c30('0x5b')]=moment()[_0x4c30('0x34')]('YYYY-MM-DD\x20HH:mm:ss');}}}logger[_0x4c30('0x26')]('[%s][voiceAgentReport][hangup]\x20sending\x20voiceAgentReport\x20event:',_0x226dfa['uniqueid'],util[_0x4c30('0x28')](_[_0x4c30('0x84')](this['channels'][_0x226dfa['uniqueid']]),{'showHidden':![],'depth':null}));ami[_0x4c30('0x1e')](_0x4c30('0x85'),_[_0x4c30('0x84')](this[_0x4c30('0x8')][_0x226dfa[_0x4c30('0x23')]]));delete this['channels'][_0x226dfa['uniqueid']];}if(this['variables'][_0x226dfa['uniqueid']]){delete this[_0x4c30('0xa')][_0x226dfa['uniqueid']];}}}catch(_0x26c97f){logger['error']('[%s][voiceAgentReport][hangup]',_0x226dfa[_0x4c30('0x23')],util['inspect'](_0x26c97f,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x4c30('0x1f')]['syncAttendedTransfer']=function(_0x2cc88e){try{if(this['isNotNull'](_0x2cc88e)){logger[_0x4c30('0x26')](_0x4c30('0x86'),_0x2cc88e[_0x4c30('0x23')],util[_0x4c30('0x28')](_0x2cc88e,{'showHidden':![],'depth':null}));if(this[_0x4c30('0x8')][_0x2cc88e[_0x4c30('0x87')]]){for(var _0x3968e6 in this['channels'][_0x2cc88e[_0x4c30('0x87')]]){if(this[_0x4c30('0x8')][_0x2cc88e[_0x4c30('0x87')]][_0x4c30('0x54')](_0x3968e6)){if(_0x2cc88e[_0x4c30('0x88')]===_0x3968e6){logger[_0x4c30('0x22')](_0x4c30('0x89'),_0x2cc88e[_0x4c30('0x23')],this[_0x4c30('0x8')][_0x2cc88e['transfereeuniqueid']][_0x3968e6][_0x4c30('0x24')],_0x3968e6);var _0x2d63bb=moment();this['channels'][_0x2cc88e[_0x4c30('0x87')]][_0x3968e6]['agentcomplete']=!![];this[_0x4c30('0x8')][_0x2cc88e['transfereeuniqueid']][_0x3968e6][_0x4c30('0x5b')]=moment()[_0x4c30('0x34')]('YYYY-MM-DD\x20HH:mm:ss');this[_0x4c30('0x8')][_0x2cc88e['transfereeuniqueid']][_0x3968e6]['lastevent']='complete';this[_0x4c30('0x8')][_0x2cc88e[_0x4c30('0x87')]][_0x3968e6][_0x4c30('0x4a')]='transfer';this[_0x4c30('0x8')][_0x2cc88e[_0x4c30('0x87')]][_0x3968e6][_0x4c30('0x5f')]=_0x2d63bb[_0x4c30('0x8a')](this[_0x4c30('0x8')][_0x2cc88e['transfereeuniqueid']][_0x3968e6][_0x4c30('0x39')],_0x4c30('0x8b'));}}}}if(this['channels'][_0x2cc88e[_0x4c30('0x8c')]]){var _0x3a07c6=this['channels'][_0x2cc88e[_0x4c30('0x8c')]];this[_0x4c30('0x8')][_0x2cc88e[_0x4c30('0x8c')]]=this[_0x4c30('0x8')][_0x2cc88e['transfereeuniqueid']];this[_0x4c30('0x8')][_0x2cc88e['transfereeuniqueid']]=_0x3a07c6;}}}catch(_0x316263){logger['error'](_0x4c30('0x8d'),_0x2cc88e['uniqueid'],util['inspect'](_0x316263,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x4c30('0x1f')]['syncBlindTransfer']=function(_0x2842a9){try{if(this[_0x4c30('0x20')](_0x2842a9)){logger[_0x4c30('0x26')](_0x4c30('0x8e'),_0x2842a9['uniqueid'],util[_0x4c30('0x28')](_0x2842a9,{'showHidden':![],'depth':null}));if(this[_0x4c30('0x8')][_0x2842a9[_0x4c30('0x87')]]){for(var _0xc44d26 in this[_0x4c30('0x8')][_0x2842a9[_0x4c30('0x87')]]){if(this[_0x4c30('0x8')][_0x2842a9['transfereeuniqueid']][_0x4c30('0x54')](_0xc44d26)){if(_0x2842a9['transfereruniqueid']===_0xc44d26){logger['info'](_0x4c30('0x8f'),_0x2842a9[_0x4c30('0x23')],this[_0x4c30('0x8')][_0x2842a9[_0x4c30('0x87')]][_0xc44d26][_0x4c30('0x24')],_0xc44d26);var _0x513c88=moment();this[_0x4c30('0x8')][_0x2842a9[_0x4c30('0x87')]][_0xc44d26][_0x4c30('0x14')]=!![];this[_0x4c30('0x8')][_0x2842a9[_0x4c30('0x87')]][_0xc44d26][_0x4c30('0x5b')]=_0x513c88;this['channels'][_0x2842a9[_0x4c30('0x87')]][_0xc44d26][_0x4c30('0x55')]=_0x4c30('0x5c');this[_0x4c30('0x8')][_0x2842a9[_0x4c30('0x87')]][_0xc44d26][_0x4c30('0x4a')]=_0x4c30('0x5d');this[_0x4c30('0x8')][_0x2842a9[_0x4c30('0x87')]][_0xc44d26][_0x4c30('0x5f')]=_0x513c88[_0x4c30('0x8a')](this[_0x4c30('0x8')][_0x2842a9['transfereeuniqueid']][_0xc44d26][_0x4c30('0x39')],_0x4c30('0x8b'));}}}}}}catch(_0x26611a){logger[_0x4c30('0x4d')](_0x4c30('0x90'),_0x2842a9[_0x4c30('0x23')],util[_0x4c30('0x28')](_0x26611a,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x4c30('0x1a')]=function(_0x2c5352){var _0xe9d721='';try{if(this[_0x4c30('0x20')](_0x2c5352)){logger[_0x4c30('0x26')]('[%s][voiceAgentReport][musiconholdstart]\x20event:',_0x2c5352[_0x4c30('0x23')],util[_0x4c30('0x28')](_0x2c5352,{'showHidden':![],'depth':null}));if(_0x2c5352[_0x4c30('0x91')]){_0xe9d721=_0x2c5352[_0x4c30('0x91')][_0x4c30('0x92')](0x0,_0x2c5352[_0x4c30('0x91')]['lastIndexOf']('-'));if(this[_0x4c30('0x63')][_0xe9d721]){logger[_0x4c30('0x22')](_0x4c30('0x93'),_0x2c5352[_0x4c30('0x23')],_0xe9d721);this[_0x4c30('0x63')][_0xe9d721][_0x4c30('0x94')]=!![];}}}}catch(_0x50d5da){logger['error']('[%s][voiceAgentReport][musiconholdstart]',_0x2c5352[_0x4c30('0x23')],util[_0x4c30('0x28')](_0x50d5da,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x4c30('0x1f')][_0x4c30('0x1c')]=function(_0x23b5f1){var _0x522711='';try{if(this[_0x4c30('0x20')](_0x23b5f1)){logger[_0x4c30('0x26')](_0x4c30('0x95'),_0x23b5f1[_0x4c30('0x23')],util['inspect'](_0x23b5f1,{'showHidden':![],'depth':null}));if(_0x23b5f1[_0x4c30('0x91')]){_0x522711=_0x23b5f1[_0x4c30('0x91')][_0x4c30('0x92')](0x0,_0x23b5f1[_0x4c30('0x91')]['lastIndexOf']('-'));if(this[_0x4c30('0x63')][_0x522711]){logger[_0x4c30('0x22')]('[%s][voiceAgentReport][musiconholdstop]\x20interface:%s',_0x23b5f1[_0x4c30('0x23')],_0x522711);this[_0x4c30('0x63')][_0x522711][_0x4c30('0x94')]=![];}}}}catch(_0x110a7d){logger[_0x4c30('0x4d')](_0x4c30('0x96'),_0x23b5f1[_0x4c30('0x23')],util[_0x4c30('0x28')](_0x110a7d,{'showHidden':![],'depth':null}));}};module[_0x4c30('0x97')]=VoiceAgentReport;
\ No newline at end of file
+var _0x12ab=['[%s][voiceAgentReport][attendedtransfer]','[%s][voiceAgentReport][blindtransfer]\x20event:','transfereruniqueid','[%s][voiceAgentReport][blindtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','[%s][voiceAgentReport][blindtransfer]','[%s][voiceAgentReport][musiconholdstart]\x20event:','channel','substring','lastIndexOf','[%s][voiceAgentReport][musiconholdstart]','[%s][voiceAgentReport][musiconholdstop]\x20event:','[%s][voiceAgentReport][musiconholdstop]\x20interface:%s','onhold','exports','moment','util','../../../config/environment','../../../config/logger','ami','../ami','redis','localhost','socket.io-emitter','voiceChannels','channels','voiceQueues','agents','variables','agentcalled','syncAgentCalled','agentconnect','syncAgentConnect','bind','agentringnoanswer','syncAgentRingNoAnswer','queuecallerabandon','agentcomplete','syncAgentComplete','varset','syncVarSet','hangup','syncHangup','syncMusicOnHoldStart','musiconholdstop','syncMusicOnHoldStop','syncAttendedTransfer','blindtransfer','syncBlindTransfer','prototype','emit','isUndefined','isNotNull','info','[%s][voiceAgentReport][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called','uniqueid','destuniqueid','debug','[%s][voiceAgentReport][agentcalled]\x20event:','interface','queue','YYYY-MM-DD\x20HH:mm:ss','called','mandatoryDisposition','type','inbound','omit','event','privilege','inspect','custom:agentcalled','calleridnum','[%s][voiceAgentReport][agentcalled]\x20sending\x20user:called\x20event:','format','membername','error','[%s][voiceAgentReport][agentcalled]','hasOwnProperty','[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','connectedlinename','connectedlinenum','destchannelstate','destchannelstatedesc','holdtime','lastevent','connect','routealias','merge','pick','destconnectedlinenum','name','accountcode','exten','user:agentconnect','[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:answered_elsewhere','agentringnoanswerAt','answeredelsewheredestinationuniqueid','answered_elsewhere','reason','[%s][voiceAgentReport][agentconnect]\x20sending\x20agentansweredelsewhere\x20event:','custom:agentansweredelsewhere','[%s][voiceAgentReport][agentconnect]','[%s][voiceAgentReport][agentringnoanswer]\x20event:','rejected','user:%s','user:agentringnoanswer','assign','[%s][voiceAgentReport][agentringnoanswer]','[%s][voiceAgentReport][queuecallerabandon]\x20event:','abandoned','[%s][voiceAgentReport][queuecallerabandon]\x20sending\x20agentqueuecallerabandon\x20event:','custom:agentqueuecallerabandon','[%s][voiceAgentReport][queuecallerabandon]','agentconnectAt','[%s][voiceAgentReport][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','complete','transfer','agent','talktime','acw','acwtime','agentacw','custom:agentcomplete','[%s][voiceAgentReport][agentcomplete]\x20sending\x20user:agentcomplete\x20event:','destaccountcode','[%s][voiceAgentReport][agentcomplete]','keys','variable','value','[%s][voiceAgentReport][varset]','rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitter','rtpaudioqosloss','rtpaudioqoslossbridged','rtpaudioqosrtt','rtpaudioqosrttbridged','sipcallid','sipuri','bridgepeer','bridgepvtcallid','membercalls','memberdynamic','memberinterface','memberlastcall','memberpenalty','memberrealtime','isNil','includes','[%s][voiceAgentReport][hangup]\x20event:','[%s][voiceAgentReport][hangup]\x20destuniqueid:%s','[%s][voiceAgentReport][hangup]\x20sending\x20voiceAgentReport\x20event:','custom:voiceAgentReport','values','transfereeuniqueid','[%s][voiceAgentReport][attendedtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','agentcompleteAt','diff','seconds','secondtransfereruniqueid'];(function(_0x3c7195,_0x589382){var _0x38d8cd=function(_0x504014){while(--_0x504014){_0x3c7195['push'](_0x3c7195['shift']());}};_0x38d8cd(++_0x589382);}(_0x12ab,0xad));var _0xb12a=function(_0x2a105b,_0x5df76e){_0x2a105b=_0x2a105b-0x0;var _0x57fb9a=_0x12ab[_0x2a105b];return _0x57fb9a;};'use strict';var _=require('lodash');var moment=require(_0xb12a('0x0'));var util=require(_0xb12a('0x1'));var Redis=require('ioredis');var config=require(_0xb12a('0x2'));var logger=require(_0xb12a('0x3'))(_0xb12a('0x4'));var ami=require(_0xb12a('0x5'));config[_0xb12a('0x6')]=_['defaults'](config[_0xb12a('0x6')],{'host':_0xb12a('0x7'),'port':0x18eb});var io=require(_0xb12a('0x8'))(new Redis(config[_0xb12a('0x6')]));function VoiceAgentReport(_0x4c70e7){this['channels']={};this[_0xb12a('0x9')]=_0x4c70e7[_0xb12a('0xa')];this['voiceQueues']=_0x4c70e7[_0xb12a('0xb')];this[_0xb12a('0xc')]=_0x4c70e7[_0xb12a('0xc')];this[_0xb12a('0xd')]={};ami['on'](_0xb12a('0xe'),this[_0xb12a('0xf')]['bind'](this));ami['on'](_0xb12a('0x10'),this[_0xb12a('0x11')][_0xb12a('0x12')](this));ami['on'](_0xb12a('0x13'),this[_0xb12a('0x14')][_0xb12a('0x12')](this));ami['on'](_0xb12a('0x15'),this['syncQueueCallerAbandon']['bind'](this));ami['on'](_0xb12a('0x16'),this[_0xb12a('0x17')]['bind'](this));ami['on'](_0xb12a('0x18'),this[_0xb12a('0x19')]['bind'](this));ami['on'](_0xb12a('0x1a'),this[_0xb12a('0x1b')][_0xb12a('0x12')](this));ami['on']('musiconholdstart',this[_0xb12a('0x1c')][_0xb12a('0x12')](this));ami['on'](_0xb12a('0x1d'),this[_0xb12a('0x1e')][_0xb12a('0x12')](this));ami['on']('attendedtransfer',this[_0xb12a('0x1f')][_0xb12a('0x12')](this));ami['on'](_0xb12a('0x20'),this[_0xb12a('0x21')]['bind'](this));}VoiceAgentReport[_0xb12a('0x22')][_0xb12a('0x23')]=function(_0x4e1a8a,_0x538d9c,_0x1297eb){io['to'](_0x4e1a8a)['emit'](_0x538d9c,_0x1297eb);};VoiceAgentReport[_0xb12a('0x22')]['isNotNull']=function(_0x3647bf){return _0x3647bf!==null&&!_[_0xb12a('0x24')](_0x3647bf);};VoiceAgentReport[_0xb12a('0x22')]['syncAgentCalled']=function(_0x3f5390){try{if(this[_0xb12a('0x25')](_0x3f5390)){logger[_0xb12a('0x26')](_0xb12a('0x27'),_0x3f5390[_0xb12a('0x28')],_0x3f5390['membername'],_0x3f5390[_0xb12a('0x29')]);logger[_0xb12a('0x2a')](_0xb12a('0x2b'),_0x3f5390[_0xb12a('0x28')],util['inspect'](_0x3f5390,{'showHidden':![],'depth':null}));if(_[_0xb12a('0x24')](this[_0xb12a('0xa')][_0x3f5390['uniqueid']])){this[_0xb12a('0xa')][_0x3f5390[_0xb12a('0x28')]]={};}var _0x3708c5=this['agents'][_0x3f5390[_0xb12a('0x2c')]];var _0x2872b4=this['channels'][_0x3f5390[_0xb12a('0x28')]][_0x3f5390[_0xb12a('0x29')]];var _0x29df00=this[_0xb12a('0xb')][_0x3f5390[_0xb12a('0x2d')]];var _0x162f26=this['variables'][_0x3f5390[_0xb12a('0x28')]];if(_[_0xb12a('0x24')](_0x2872b4)){_0x2872b4={'agentcalledAt':moment()['format'](_0xb12a('0x2e')),'lastevent':_0xb12a('0x2f'),'mandatoryDisposition':_0x29df00&&_0x29df00['mandatoryDisposition']?_0x29df00[_0xb12a('0x30')]:![],'type':_0x29df00&&_0x29df00[_0xb12a('0x31')]?_0x29df00[_0xb12a('0x31')]:_0xb12a('0x32'),'variables':_0x162f26,'motionChannel':'voice'};}Object['assign'](_0x2872b4,_[_0xb12a('0x33')](_0x3f5390,[_0xb12a('0x34'),_0xb12a('0x35')]));this['channels'][_0x3f5390[_0xb12a('0x28')]][_0x3f5390[_0xb12a('0x29')]]=_0x2872b4;logger['debug']('[%s][voiceAgentReport][agentcalled]\x20sending\x20agentcalled\x20event:',_0x3f5390['uniqueid'],util[_0xb12a('0x36')](_0x2872b4,{'showHidden':![],'depth':null}));ami[_0xb12a('0x23')](_0xb12a('0x37'),_0x2872b4);var _0x5dc227={'id':_0x3708c5['id'],'calleridnum':_0x2872b4[_0xb12a('0x38')],'queue':_0x2872b4['queue'],'variables':_0x2872b4[_0xb12a('0xd')],'uniqueid':_0x3f5390[_0xb12a('0x28')]};logger['debug'](_0xb12a('0x39'),_0x3f5390[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x5dc227,{'showHidden':![],'depth':null}));this[_0xb12a('0x23')](util[_0xb12a('0x3a')]('user:%s',_0x3f5390[_0xb12a('0x3b')]),'user:called',_0x5dc227);}}catch(_0x27b06c){logger[_0xb12a('0x3c')](_0xb12a('0x3d'),_0x3f5390['uniqueid'],util[_0xb12a('0x36')](_0x27b06c,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0xb12a('0x11')]=function(_0x1f3709){try{if(this['isNotNull'](_0x1f3709)){if(this[_0xb12a('0xa')][_0x1f3709['uniqueid']]){for(var _0x5556cb in this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]]){if(this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0xb12a('0x3e')](_0x5556cb)){if(_0x1f3709[_0xb12a('0x29')]===_0x5556cb){logger[_0xb12a('0x26')](_0xb12a('0x3f'),_0x1f3709['uniqueid'],_0x1f3709['membername'],_0x1f3709['destuniqueid']);this['channels'][_0x1f3709[_0xb12a('0x28')]][_0x5556cb]['agentconnectAt']=moment()[_0xb12a('0x3a')](_0xb12a('0x2e'));this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb]['connectedlinename']=_0x1f3709[_0xb12a('0x40')];this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb][_0xb12a('0x41')]=_0x1f3709[_0xb12a('0x41')];this['channels'][_0x1f3709[_0xb12a('0x28')]][_0x5556cb]['destchannelstate']=_0x1f3709[_0xb12a('0x42')];this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb][_0xb12a('0x43')]=_0x1f3709[_0xb12a('0x43')];this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb][_0xb12a('0x44')]=_0x1f3709[_0xb12a('0x44')];this[_0xb12a('0xa')][_0x1f3709['uniqueid']][_0x5556cb][_0xb12a('0x45')]=_0xb12a('0x46');if(this[_0xb12a('0x9')][this[_0xb12a('0xa')][_0x1f3709['uniqueid']][_0x5556cb][_0xb12a('0x28')]]){var _0x58988e=this[_0xb12a('0x9')][this[_0xb12a('0xa')][_0x1f3709['uniqueid']][_0x5556cb]['uniqueid']][_0xb12a('0x47')];this['channels'][_0x1f3709[_0xb12a('0x28')]][_0x5556cb][_0xb12a('0x47')]=_0x58988e;_0x1f3709[_0xb12a('0x47')]=_0x58988e;}_[_0xb12a('0x48')](this[_0xb12a('0xc')][_0x1f3709['interface']],_[_0xb12a('0x49')](_0x1f3709,[_0xb12a('0x2d'),_0xb12a('0x4a'),_0xb12a('0x47')]));var _0x1206cf=this[_0xb12a('0xc')][_0x1f3709[_0xb12a('0x2c')]];var _0x41bfae={'id':_0x1206cf['id'],'name':_0x1206cf[_0xb12a('0x4b')],'agentconnected':!![],'destaccountcode':_0x1206cf[_0xb12a('0x4c')],'destconnectedlinenum':this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x1f3709[_0xb12a('0x29')]][_0xb12a('0x4d')],'queue':this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x1f3709[_0xb12a('0x29')]][_0xb12a('0x2d')],'routealias':this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x1f3709[_0xb12a('0x29')]][_0xb12a('0x47')],'uniqueid':this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x1f3709[_0xb12a('0x29')]][_0xb12a('0x28')]};ami[_0xb12a('0x23')]('custom:agentconnect',this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x1f3709['destuniqueid']]);this[_0xb12a('0x23')](util['format']('user:%s',_0x1f3709['membername']),_0xb12a('0x4e'),_0x41bfae);}else if(!this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb]['agentringnoanswer']&&!this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb]['agentcomplete']){logger['info'](_0xb12a('0x4f'),_0x1f3709[_0xb12a('0x28')],this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb][_0xb12a('0x3b')],_0x5556cb);this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb]['agentringnoanswer']=!![];this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb][_0xb12a('0x50')]=moment()[_0xb12a('0x3a')](_0xb12a('0x2e'));this[_0xb12a('0xa')][_0x1f3709['uniqueid']][_0x5556cb][_0xb12a('0x51')]=_0x1f3709[_0xb12a('0x29')];this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb]['answeredelsewheremembername']=_0x1f3709[_0xb12a('0x3b')];this['channels'][_0x1f3709[_0xb12a('0x28')]][_0x5556cb][_0xb12a('0x45')]=_0xb12a('0x52');this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb][_0xb12a('0x53')]=_0xb12a('0x52');logger[_0xb12a('0x2a')](_0xb12a('0x54'),_0x1f3709[_0xb12a('0x28')],util['inspect'](this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb],{'showHidden':![],'depth':null}));ami[_0xb12a('0x23')](_0xb12a('0x55'),this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb]);}else{logger[_0xb12a('0x2a')]('[%s][voiceAgentReport][agentconnect]\x20Else\x20path\x20should\x20never\x20be\x20taken',_0x1f3709[_0xb12a('0x28')]);}}}}}}catch(_0x1ee9fa){logger[_0xb12a('0x3c')](_0xb12a('0x56'),_0x1f3709[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x1ee9fa,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xb12a('0x22')][_0xb12a('0x14')]=function(_0x122f08){try{if(this[_0xb12a('0x25')](_0x122f08)){logger[_0xb12a('0x2a')](_0xb12a('0x57'),_0x122f08[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x122f08,{'showHidden':![],'depth':null}));if(this[_0xb12a('0xa')][_0x122f08[_0xb12a('0x28')]]&&this[_0xb12a('0xa')][_0x122f08['uniqueid']][_0x122f08[_0xb12a('0x29')]]){logger[_0xb12a('0x26')]('[%s][voiceAgentReport][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:rejected',_0x122f08[_0xb12a('0x28')],_0x122f08[_0xb12a('0x3b')],_0x122f08['destuniqueid']);var _0x575d71=this['agents'][_0x122f08['interface']];var _0x108e52=this['channels'][_0x122f08[_0xb12a('0x28')]][_0x122f08['destuniqueid']];_0x108e52['agentringnoanswer']=!![];_0x108e52[_0xb12a('0x50')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');_0x108e52[_0xb12a('0x45')]=_0xb12a('0x58');_0x108e52['reason']=_0xb12a('0x58');var _0x110248={'id':_0x575d71['id'],'name':_0x575d71[_0xb12a('0x4b')],'queue':_0x108e52[_0xb12a('0x2d')],'uniqueid':_0x108e52['uniqueid']};logger[_0xb12a('0x2a')]('[%s][voiceAgentReport][agentringnoanswer]\x20sending\x20agentringnoanswer\x20event:',_0x122f08[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x110248,{'showHidden':![],'depth':null}));this[_0xb12a('0x23')](util[_0xb12a('0x3a')](_0xb12a('0x59'),_0x575d71[_0xb12a('0x4b')]),_0xb12a('0x5a'),_0x110248);ami[_0xb12a('0x23')]('custom:agentringnoanswer',_0x108e52);this['channels'][_0x122f08[_0xb12a('0x28')]][_0x122f08[_0xb12a('0x29')]]=Object[_0xb12a('0x5b')]({},_0x108e52);}}}catch(_0x226f66){logger[_0xb12a('0x3c')](_0xb12a('0x5c'),_0x122f08['uniqueid'],util[_0xb12a('0x36')](_0x226f66,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xb12a('0x22')]['syncQueueCallerAbandon']=function(_0x44d893){try{if(this['isNotNull'](_0x44d893)){logger[_0xb12a('0x2a')](_0xb12a('0x5d'),_0x44d893[_0xb12a('0x28')],util['inspect'](_0x44d893,{'showHidden':![],'depth':null}));if(this[_0xb12a('0xa')][_0x44d893[_0xb12a('0x28')]]){for(var _0x57f45e in this[_0xb12a('0xa')][_0x44d893[_0xb12a('0x28')]]){if(this[_0xb12a('0xa')][_0x44d893[_0xb12a('0x28')]][_0xb12a('0x3e')](_0x57f45e)&&!this['channels'][_0x44d893[_0xb12a('0x28')]][_0x57f45e]['agentringnoanswer']&&!this[_0xb12a('0xa')][_0x44d893['uniqueid']][_0x57f45e]['agentcomplete']){logger[_0xb12a('0x26')]('[%s][voiceAgentReport][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned',_0x44d893[_0xb12a('0x28')],this[_0xb12a('0xa')][_0x44d893[_0xb12a('0x28')]][_0x57f45e]['membername'],_0x57f45e);this[_0xb12a('0xa')][_0x44d893['uniqueid']][_0x57f45e][_0xb12a('0x13')]=!![];this['channels'][_0x44d893['uniqueid']][_0x57f45e][_0xb12a('0x50')]=moment()['format'](_0xb12a('0x2e'));this[_0xb12a('0xa')][_0x44d893[_0xb12a('0x28')]][_0x57f45e][_0xb12a('0x45')]=_0xb12a('0x5e');this[_0xb12a('0xa')][_0x44d893[_0xb12a('0x28')]][_0x57f45e]['reason']=_0xb12a('0x5e');logger[_0xb12a('0x2a')](_0xb12a('0x5f'),_0x44d893[_0xb12a('0x28')],util[_0xb12a('0x36')](this[_0xb12a('0xa')][_0x44d893[_0xb12a('0x28')]][_0x57f45e],{'showHidden':![],'depth':null}));ami[_0xb12a('0x23')](_0xb12a('0x60'),this[_0xb12a('0xa')][_0x44d893['uniqueid']][_0x57f45e]);}}}}}catch(_0x3e9731){logger[_0xb12a('0x3c')](_0xb12a('0x61'),_0x44d893[_0xb12a('0x28')],util['inspect'](_0x3e9731,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xb12a('0x22')][_0xb12a('0x17')]=function(_0x326ebc){try{if(this[_0xb12a('0x25')](_0x326ebc)){logger['debug']('[%s][voiceAgentReport][agentcomplete]\x20event:',_0x326ebc[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x326ebc,{'showHidden':![],'depth':null}));if(this[_0xb12a('0xa')][_0x326ebc['uniqueid']]){for(var _0xf726c0 in this['channels'][_0x326ebc[_0xb12a('0x28')]]){if(this['channels'][_0x326ebc[_0xb12a('0x28')]][_0xb12a('0x3e')](_0xf726c0)){if(this[_0xb12a('0xa')][_0x326ebc[_0xb12a('0x28')]][_0xf726c0][_0xb12a('0x62')]&&!this[_0xb12a('0xa')][_0x326ebc['uniqueid']][_0xf726c0][_0xb12a('0x16')]){logger[_0xb12a('0x26')](_0xb12a('0x63'),_0x326ebc[_0xb12a('0x28')],this[_0xb12a('0xa')][_0x326ebc[_0xb12a('0x28')]][_0xf726c0][_0xb12a('0x3b')],_0xf726c0);this[_0xb12a('0xa')][_0x326ebc[_0xb12a('0x28')]][_0xf726c0][_0xb12a('0x16')]=!![];this['channels'][_0x326ebc['uniqueid']][_0xf726c0]['agentcompleteAt']=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');this['channels'][_0x326ebc[_0xb12a('0x28')]][_0xf726c0][_0xb12a('0x45')]=_0xb12a('0x64');this[_0xb12a('0xa')][_0x326ebc[_0xb12a('0x28')]][_0xf726c0]['reason']=_0x326ebc['reason']==_0xb12a('0x65')?_0xb12a('0x66'):_0x326ebc['reason'];this['channels'][_0x326ebc['uniqueid']][_0xf726c0][_0xb12a('0x67')]=_0x326ebc[_0xb12a('0x67')];if(this[_0xb12a('0xb')][_0x326ebc[_0xb12a('0x2d')]]&&this['voiceQueues'][_0x326ebc[_0xb12a('0x2d')]][_0xb12a('0x68')]){this[_0xb12a('0xa')][_0x326ebc['uniqueid']][_0xf726c0][_0xb12a('0x69')]=this[_0xb12a('0xb')][_0x326ebc[_0xb12a('0x2d')]]['acwTimeout'];this[_0xb12a('0xa')][_0x326ebc['uniqueid']][_0xf726c0][_0xb12a('0x6a')]=!![];}this[_0xb12a('0xc')][_0x326ebc[_0xb12a('0x2c')]]=_[_0xb12a('0x33')](this[_0xb12a('0xc')][_0x326ebc[_0xb12a('0x2c')]],[_0xb12a('0x2d'),_0xb12a('0x4a')]);logger[_0xb12a('0x2a')]('[%s][voiceAgentReport][agentcomplete]\x20sending\x20agentcomplete\x20event:',_0x326ebc[_0xb12a('0x28')],util[_0xb12a('0x36')](this['channels'][_0x326ebc[_0xb12a('0x28')]][_0xf726c0],{'showHidden':![],'depth':null}));ami[_0xb12a('0x23')](_0xb12a('0x6b'),this['channels'][_0x326ebc[_0xb12a('0x28')]][_0xf726c0]);logger[_0xb12a('0x2a')](_0xb12a('0x6c'),_0x326ebc[_0xb12a('0x28')],util[_0xb12a('0x36')]({'id':this[_0xb12a('0xc')][_0x326ebc[_0xb12a('0x2c')]]['id'],'destaccountcode':_0x326ebc[_0xb12a('0x6d')]},{'showHidden':![],'depth':null}));this[_0xb12a('0x23')](util[_0xb12a('0x3a')](_0xb12a('0x59'),_0x326ebc[_0xb12a('0x3b')]),'user:agentcomplete',{'id':this['agents'][_0x326ebc[_0xb12a('0x2c')]]['id'],'destaccountcode':Number(_0x326ebc['destaccountcode'])});}}}}}}catch(_0x415112){logger[_0xb12a('0x3c')](_0xb12a('0x6e'),_0x326ebc['uniqueid'],util[_0xb12a('0x36')](_0x415112,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xb12a('0x22')]['syncVarSet']=function(_0x10ca3c){try{if(this['isNotNull'](_0x10ca3c)){logger[_0xb12a('0x2a')]('[%s][voiceAgentReport][varset]\x20event:',_0x10ca3c[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x10ca3c,{'showHidden':![],'depth':null}));this['addVariable'](_0x10ca3c[_0xb12a('0x28')],_[_0xb12a('0x6f')](_0x10ca3c[_0xb12a('0x70')])[0x0],_0x10ca3c[_0xb12a('0x71')]);if(this[_0xb12a('0xa')][_0x10ca3c['uniqueid']]){for(var _0x349e05 in this[_0xb12a('0xa')][_0x10ca3c[_0xb12a('0x28')]]){if(this['channels'][_0x10ca3c[_0xb12a('0x28')]][_0xb12a('0x3e')](_0x349e05)){logger[_0xb12a('0x26')]('[%s][voiceAgentReport][varset]\x20destuniqueid:%s\x20variable:%s\x20value:%s',_0x10ca3c['uniqueid'],_0x349e05,_[_0xb12a('0x6f')](_0x10ca3c[_0xb12a('0x70')])[0x0],_0x10ca3c[_0xb12a('0x71')]);if(_[_0xb12a('0x24')](this[_0xb12a('0xa')][_0x10ca3c[_0xb12a('0x28')]][_0x349e05]['variables'])){this[_0xb12a('0xa')][_0x10ca3c[_0xb12a('0x28')]][_0x349e05][_0xb12a('0xd')]={};}this['channels'][_0x10ca3c['uniqueid']][_0x349e05][_0xb12a('0xd')]=this[_0xb12a('0xd')][_0x10ca3c['uniqueid']];}}}}}catch(_0x163511){logger['error'](_0xb12a('0x72'),_0x10ca3c[_0xb12a('0x28')],util['inspect'](_0x163511,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xb12a('0x22')]['addVariable']=function(_0x43f54c,_0x314bb1,_0x39744b){var _0x3e7833=[_0xb12a('0x73'),_0xb12a('0x74'),_0xb12a('0x75'),'rtpaudioqosjitterbridged',_0xb12a('0x76'),_0xb12a('0x77'),_0xb12a('0x78'),_0xb12a('0x79'),_0xb12a('0x7a'),_0xb12a('0x7b'),_0xb12a('0x7c'),_0xb12a('0x7d'),_0xb12a('0x7e'),_0xb12a('0x7f'),_0xb12a('0x80'),_0xb12a('0x81'),_0xb12a('0x3b'),_0xb12a('0x82'),_0xb12a('0x83')];if(!_[_0xb12a('0x84')](_0x314bb1)&&!_[_0xb12a('0x85')](_0x3e7833,_0x314bb1)){if(_[_0xb12a('0x24')](this[_0xb12a('0xd')][_0x43f54c])){this[_0xb12a('0xd')][_0x43f54c]={};}this[_0xb12a('0xd')][_0x43f54c][_0x314bb1]=_0x39744b;}};VoiceAgentReport['prototype'][_0xb12a('0x1b')]=function(_0x5252c0){try{if(this[_0xb12a('0x25')](_0x5252c0)){logger['debug'](_0xb12a('0x86'),_0x5252c0['uniqueid'],util['inspect'](_0x5252c0,{'showHidden':![],'depth':null}));if(this[_0xb12a('0xa')][_0x5252c0[_0xb12a('0x28')]]){for(var _0x23ae43 in this[_0xb12a('0xa')][_0x5252c0[_0xb12a('0x28')]]){if(this[_0xb12a('0xa')][_0x5252c0[_0xb12a('0x28')]]['hasOwnProperty'](_0x23ae43)){if(this['channels'][_0x5252c0[_0xb12a('0x28')]][_0x23ae43][_0xb12a('0x53')]==_0xb12a('0x65')&&this[_0xb12a('0xa')][_0x5252c0['uniqueid']][_0x23ae43][_0xb12a('0x16')]){logger[_0xb12a('0x26')](_0xb12a('0x87'),_0x5252c0[_0xb12a('0x28')],_0x23ae43);this[_0xb12a('0xa')][_0x5252c0['uniqueid']][_0x23ae43]['agentcompleteAt']=moment()[_0xb12a('0x3a')]('YYYY-MM-DD\x20HH:mm:ss');}}}logger['debug'](_0xb12a('0x88'),_0x5252c0[_0xb12a('0x28')],util[_0xb12a('0x36')](_['values'](this['channels'][_0x5252c0[_0xb12a('0x28')]]),{'showHidden':![],'depth':null}));ami[_0xb12a('0x23')](_0xb12a('0x89'),_[_0xb12a('0x8a')](this['channels'][_0x5252c0[_0xb12a('0x28')]]));delete this['channels'][_0x5252c0[_0xb12a('0x28')]];}if(this[_0xb12a('0xd')][_0x5252c0[_0xb12a('0x28')]]){delete this['variables'][_0x5252c0['uniqueid']];}}}catch(_0x433a8f){logger[_0xb12a('0x3c')]('[%s][voiceAgentReport][hangup]',_0x5252c0[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x433a8f,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xb12a('0x22')][_0xb12a('0x1f')]=function(_0x22193d){try{if(this[_0xb12a('0x25')](_0x22193d)){logger[_0xb12a('0x2a')]('[%s][voiceAgentReport][attendedtransfer]\x20event:',_0x22193d[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x22193d,{'showHidden':![],'depth':null}));if(this[_0xb12a('0xa')][_0x22193d[_0xb12a('0x8b')]]){for(var _0x340849 in this['channels'][_0x22193d[_0xb12a('0x8b')]]){if(this[_0xb12a('0xa')][_0x22193d[_0xb12a('0x8b')]][_0xb12a('0x3e')](_0x340849)){if(_0x22193d['origtransfereruniqueid']===_0x340849){logger[_0xb12a('0x26')](_0xb12a('0x8c'),_0x22193d['uniqueid'],this[_0xb12a('0xa')][_0x22193d[_0xb12a('0x8b')]][_0x340849][_0xb12a('0x3b')],_0x340849);var _0x37496f=moment();this[_0xb12a('0xa')][_0x22193d[_0xb12a('0x8b')]][_0x340849]['agentcomplete']=!![];this[_0xb12a('0xa')][_0x22193d['transfereeuniqueid']][_0x340849][_0xb12a('0x8d')]=moment()[_0xb12a('0x3a')](_0xb12a('0x2e'));this[_0xb12a('0xa')][_0x22193d[_0xb12a('0x8b')]][_0x340849][_0xb12a('0x45')]=_0xb12a('0x64');this['channels'][_0x22193d[_0xb12a('0x8b')]][_0x340849][_0xb12a('0x53')]=_0xb12a('0x65');this[_0xb12a('0xa')][_0x22193d[_0xb12a('0x8b')]][_0x340849][_0xb12a('0x67')]=_0x37496f[_0xb12a('0x8e')](this['channels'][_0x22193d[_0xb12a('0x8b')]][_0x340849][_0xb12a('0x62')],_0xb12a('0x8f'));}}}}if(this[_0xb12a('0xa')][_0x22193d[_0xb12a('0x90')]]){var _0x2a2c3b=this[_0xb12a('0xa')][_0x22193d['secondtransfereruniqueid']];this[_0xb12a('0xa')][_0x22193d[_0xb12a('0x90')]]=this[_0xb12a('0xa')][_0x22193d['transfereeuniqueid']];this[_0xb12a('0xa')][_0x22193d['transfereeuniqueid']]=_0x2a2c3b;}}}catch(_0x180b6d){logger[_0xb12a('0x3c')](_0xb12a('0x91'),_0x22193d[_0xb12a('0x28')],util['inspect'](_0x180b6d,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xb12a('0x22')]['syncBlindTransfer']=function(_0x3ad751){try{if(this['isNotNull'](_0x3ad751)){logger[_0xb12a('0x2a')](_0xb12a('0x92'),_0x3ad751[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x3ad751,{'showHidden':![],'depth':null}));if(this[_0xb12a('0xa')][_0x3ad751[_0xb12a('0x8b')]]){for(var _0x4dc091 in this[_0xb12a('0xa')][_0x3ad751[_0xb12a('0x8b')]]){if(this[_0xb12a('0xa')][_0x3ad751[_0xb12a('0x8b')]]['hasOwnProperty'](_0x4dc091)){if(_0x3ad751[_0xb12a('0x93')]===_0x4dc091){logger[_0xb12a('0x26')](_0xb12a('0x94'),_0x3ad751[_0xb12a('0x28')],this[_0xb12a('0xa')][_0x3ad751[_0xb12a('0x8b')]][_0x4dc091][_0xb12a('0x3b')],_0x4dc091);var _0xe98cb7=moment();this[_0xb12a('0xa')][_0x3ad751[_0xb12a('0x8b')]][_0x4dc091]['agentcomplete']=!![];this[_0xb12a('0xa')][_0x3ad751[_0xb12a('0x8b')]][_0x4dc091][_0xb12a('0x8d')]=_0xe98cb7;this['channels'][_0x3ad751[_0xb12a('0x8b')]][_0x4dc091][_0xb12a('0x45')]=_0xb12a('0x64');this[_0xb12a('0xa')][_0x3ad751['transfereeuniqueid']][_0x4dc091][_0xb12a('0x53')]='transfer';this['channels'][_0x3ad751['transfereeuniqueid']][_0x4dc091][_0xb12a('0x67')]=_0xe98cb7[_0xb12a('0x8e')](this[_0xb12a('0xa')][_0x3ad751[_0xb12a('0x8b')]][_0x4dc091]['agentconnectAt'],'seconds');}}}}}}catch(_0x39355e){logger[_0xb12a('0x3c')](_0xb12a('0x95'),_0x3ad751[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x39355e,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xb12a('0x22')][_0xb12a('0x1c')]=function(_0x340a7a){var _0xe91c49='';try{if(this[_0xb12a('0x25')](_0x340a7a)){logger['debug'](_0xb12a('0x96'),_0x340a7a[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x340a7a,{'showHidden':![],'depth':null}));if(_0x340a7a[_0xb12a('0x97')]){_0xe91c49=_0x340a7a[_0xb12a('0x97')][_0xb12a('0x98')](0x0,_0x340a7a[_0xb12a('0x97')][_0xb12a('0x99')]('-'));if(this[_0xb12a('0xc')][_0xe91c49]){logger['info']('[%s][voiceAgentReport][musiconholdstart]\x20interface:%s',_0x340a7a[_0xb12a('0x28')],_0xe91c49);this[_0xb12a('0xc')][_0xe91c49]['onhold']=!![];}}}}catch(_0xadaa2b){logger['error'](_0xb12a('0x9a'),_0x340a7a[_0xb12a('0x28')],util[_0xb12a('0x36')](_0xadaa2b,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xb12a('0x22')][_0xb12a('0x1e')]=function(_0x214191){var _0x57b322='';try{if(this[_0xb12a('0x25')](_0x214191)){logger[_0xb12a('0x2a')](_0xb12a('0x9b'),_0x214191[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x214191,{'showHidden':![],'depth':null}));if(_0x214191[_0xb12a('0x97')]){_0x57b322=_0x214191['channel']['substring'](0x0,_0x214191[_0xb12a('0x97')]['lastIndexOf']('-'));if(this[_0xb12a('0xc')][_0x57b322]){logger['info'](_0xb12a('0x9c'),_0x214191[_0xb12a('0x28')],_0x57b322);this[_0xb12a('0xc')][_0x57b322][_0xb12a('0x9d')]=![];}}}}catch(_0x3edb32){logger[_0xb12a('0x3c')]('[%s][voiceAgentReport][musiconholdstop]',_0x214191[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x3edb32,{'showHidden':![],'depth':null}));}};module[_0xb12a('0x9e')]=VoiceAgentReport;
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff