// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
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_0x36ac22=function(_0x3b57fc){while(--_0x3b57fc){_0x4fedb9['push'](_0x4fedb9['shift']());}};_0x36ac22(++_0x3af67c);}(_0x6b64,0x91));var _0x46b6=function(_0x4e697a,_0x56a14b){_0x4e697a=_0x4e697a-0x0;var _0x88850c=_0x6b64[_0x4e697a];return _0x88850c;};'use strict';var _=require(_0x46b6('0x0'));var moment=require(_0x46b6('0x1'));var util=require(_0x46b6('0x2'));var Redis=require(_0x46b6('0x3'));var config=require(_0x46b6('0x4'));var logger=require(_0x46b6('0x5'))(_0x46b6('0x6'));var ami=require(_0x46b6('0x7'));config[_0x46b6('0x8')]=_[_0x46b6('0x9')](config[_0x46b6('0x8')],{'host':_0x46b6('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x46b6('0x8')]));function VoiceAgentReport(_0x417afa){this['channels']={};this[_0x46b6('0xb')]=_0x417afa[_0x46b6('0xc')];this[_0x46b6('0xd')]=_0x417afa[_0x46b6('0xd')];this[_0x46b6('0xe')]=_0x417afa['agents'];this[_0x46b6('0xf')]={};ami['on'](_0x46b6('0x10'),this[_0x46b6('0x11')][_0x46b6('0x12')](this));ami['on']('agentconnect',this[_0x46b6('0x13')][_0x46b6('0x12')](this));ami['on']('agentringnoanswer',this[_0x46b6('0x14')][_0x46b6('0x12')](this));ami['on'](_0x46b6('0x15'),this['syncQueueCallerAbandon'][_0x46b6('0x12')](this));ami['on'](_0x46b6('0x16'),this[_0x46b6('0x17')]['bind'](this));ami['on'](_0x46b6('0x18'),this[_0x46b6('0x19')][_0x46b6('0x12')](this));ami['on'](_0x46b6('0x1a'),this[_0x46b6('0x1b')][_0x46b6('0x12')](this));ami['on']('musiconholdstart',this['syncMusicOnHoldStart'][_0x46b6('0x12')](this));ami['on'](_0x46b6('0x1c'),this[_0x46b6('0x1d')]['bind'](this));ami['on'](_0x46b6('0x1e'),this[_0x46b6('0x1f')][_0x46b6('0x12')](this));ami['on']('blindtransfer',this[_0x46b6('0x20')][_0x46b6('0x12')](this));}VoiceAgentReport[_0x46b6('0x21')]['emit']=function(_0x532b94,_0x24e1af,_0xe0eb4d){io['to'](_0x532b94)['emit'](_0x24e1af,_0xe0eb4d);};VoiceAgentReport['prototype'][_0x46b6('0x22')]=function(_0x5d3e0e){return _0x5d3e0e!==null&&!_[_0x46b6('0x23')](_0x5d3e0e);};VoiceAgentReport[_0x46b6('0x21')][_0x46b6('0x11')]=function(_0x4471c4){try{if(this[_0x46b6('0x22')](_0x4471c4)){logger[_0x46b6('0x24')]('[%s][voiceAgentReport][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called',_0x4471c4['uniqueid'],_0x4471c4[_0x46b6('0x25')],_0x4471c4[_0x46b6('0x26')]);logger[_0x46b6('0x27')](_0x46b6('0x28'),_0x4471c4[_0x46b6('0x29')],util['inspect'](_0x4471c4,{'showHidden':![],'depth':null}));if(_[_0x46b6('0x23')](this[_0x46b6('0xc')][_0x4471c4[_0x46b6('0x29')]])){this[_0x46b6('0xc')][_0x4471c4[_0x46b6('0x29')]]={};}var _0x4813c2=this[_0x46b6('0xe')][_0x4471c4['interface']];var _0x54430c=this['channels'][_0x4471c4[_0x46b6('0x29')]][_0x4471c4[_0x46b6('0x26')]];var _0x336b09=this[_0x46b6('0xd')][_0x4471c4[_0x46b6('0x2a')]];var _0x343830=this[_0x46b6('0xf')][_0x4471c4['uniqueid']];if(_[_0x46b6('0x23')](_0x54430c)){_0x54430c={'agentcalledAt':moment()['format'](_0x46b6('0x2b')),'lastevent':_0x46b6('0x2c'),'mandatoryDisposition':_0x336b09&&_0x336b09[_0x46b6('0x2d')]?_0x336b09[_0x46b6('0x2d')]:![],'type':_0x336b09&&_0x336b09[_0x46b6('0x2e')]?_0x336b09['type']:_0x46b6('0x2f'),'variables':_0x343830,'motionChannel':'voice'};}Object[_0x46b6('0x30')](_0x54430c,_[_0x46b6('0x31')](_0x4471c4,[_0x46b6('0x32'),'privilege']));this['channels'][_0x4471c4['uniqueid']][_0x4471c4['destuniqueid']]=_0x54430c;logger[_0x46b6('0x27')](_0x46b6('0x33'),_0x4471c4['uniqueid'],util[_0x46b6('0x34')](_0x54430c,{'showHidden':![],'depth':null}));ami[_0x46b6('0x35')]('custom:agentcalled',_0x54430c);var _0x20cd11={'id':_0x4813c2['id'],'calleridnum':_0x54430c[_0x46b6('0x36')],'queue':_0x54430c[_0x46b6('0x2a')],'variables':_0x54430c['variables'],'uniqueid':_0x4471c4[_0x46b6('0x29')]};logger[_0x46b6('0x27')](_0x46b6('0x37'),_0x4471c4[_0x46b6('0x29')],util[_0x46b6('0x34')](_0x20cd11,{'showHidden':![],'depth':null}));this[_0x46b6('0x35')](util['format'](_0x46b6('0x38'),_0x4471c4[_0x46b6('0x25')]),_0x46b6('0x39'),_0x20cd11);}}catch(_0x495b3d){logger['error'](_0x46b6('0x3a'),_0x4471c4[_0x46b6('0x29')],util[_0x46b6('0x34')](_0x495b3d,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncAgentConnect']=function(_0x3743bc){try{if(this[_0x46b6('0x22')](_0x3743bc)){if(this[_0x46b6('0xc')][_0x3743bc['uniqueid']]){for(var _0x25e81f in this[_0x46b6('0xc')][_0x3743bc[_0x46b6('0x29')]]){if(this[_0x46b6('0xc')][_0x3743bc[_0x46b6('0x29')]][_0x46b6('0x3b')](_0x25e81f)){if(_0x3743bc[_0x46b6('0x26')]===_0x25e81f){logger[_0x46b6('0x24')](_0x46b6('0x3c'),_0x3743bc[_0x46b6('0x29')],_0x3743bc[_0x46b6('0x25')],_0x3743bc[_0x46b6('0x26')]);this[_0x46b6('0xc')][_0x3743bc[_0x46b6('0x29')]][_0x25e81f]['agentconnectAt']=moment()[_0x46b6('0x3d')](_0x46b6('0x2b'));this['channels'][_0x3743bc[_0x46b6('0x29')]][_0x25e81f][_0x46b6('0x3e')]=_0x3743bc[_0x46b6('0x3e')];this[_0x46b6('0xc')][_0x3743bc['uniqueid']][_0x25e81f][_0x46b6('0x3f')]=_0x3743bc[_0x46b6('0x3f')];this[_0x46b6('0xc')][_0x3743bc[_0x46b6('0x29')]][_0x25e81f][_0x46b6('0x40')]=_0x3743bc[_0x46b6('0x40')];this[_0x46b6('0xc')][_0x3743bc[_0x46b6('0x29')]][_0x25e81f][_0x46b6('0x41')]=_0x3743bc[_0x46b6('0x41')];this[_0x46b6('0xc')][_0x3743bc['uniqueid']][_0x25e81f][_0x46b6('0x42')]=_0x3743bc[_0x46b6('0x42')];this[_0x46b6('0xc')][_0x3743bc[_0x46b6('0x29')]][_0x25e81f][_0x46b6('0x43')]=_0x46b6('0x44');if(this[_0x46b6('0xb')][this[_0x46b6('0xc')][_0x3743bc['uniqueid']][_0x25e81f][_0x46b6('0x29')]]){var _0x55a204=this[_0x46b6('0xb')][this[_0x46b6('0xc')][_0x3743bc['uniqueid']][_0x25e81f][_0x46b6('0x29')]][_0x46b6('0x45')];this['channels'][_0x3743bc[_0x46b6('0x29')]][_0x25e81f][_0x46b6('0x45')]=_0x55a204;_0x3743bc['routealias']=_0x55a204;}_[_0x46b6('0x46')](this[_0x46b6('0xe')][_0x3743bc[_0x46b6('0x47')]],_[_0x46b6('0x48')](_0x3743bc,[_0x46b6('0x2a'),'destconnectedlinenum',_0x46b6('0x45')]));var _0x275e3e=this[_0x46b6('0xe')][_0x3743bc[_0x46b6('0x47')]];var _0x4aca74={'id':_0x275e3e['id'],'name':_0x275e3e['name'],'agentconnected':!![],'destaccountcode':_0x275e3e['accountcode'],'destconnectedlinenum':this[_0x46b6('0xc')][_0x3743bc[_0x46b6('0x29')]][_0x3743bc['destuniqueid']][_0x46b6('0x49')],'queue':this['channels'][_0x3743bc[_0x46b6('0x29')]][_0x3743bc[_0x46b6('0x26')]][_0x46b6('0x2a')],'routealias':this[_0x46b6('0xc')][_0x3743bc[_0x46b6('0x29')]][_0x3743bc[_0x46b6('0x26')]][_0x46b6('0x45')],'uniqueid':this[_0x46b6('0xc')][_0x3743bc['uniqueid']][_0x3743bc[_0x46b6('0x26')]][_0x46b6('0x29')]};ami[_0x46b6('0x35')](_0x46b6('0x4a'),this[_0x46b6('0xc')][_0x3743bc['uniqueid']][_0x3743bc['destuniqueid']]);this[_0x46b6('0x35')](util[_0x46b6('0x3d')](_0x46b6('0x38'),_0x3743bc[_0x46b6('0x25')]),_0x46b6('0x4b'),_0x4aca74);}else if(!this[_0x46b6('0xc')][_0x3743bc['uniqueid']][_0x25e81f][_0x46b6('0x4c')]&&!this[_0x46b6('0xc')][_0x3743bc[_0x46b6('0x29')]][_0x25e81f][_0x46b6('0x16')]){logger[_0x46b6('0x24')]('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:answered_elsewhere',_0x3743bc[_0x46b6('0x29')],this[_0x46b6('0xc')][_0x3743bc[_0x46b6('0x29')]][_0x25e81f][_0x46b6('0x25')],_0x25e81f);this[_0x46b6('0xc')][_0x3743bc[_0x46b6('0x29')]][_0x25e81f][_0x46b6('0x4c')]=!![];this['channels'][_0x3743bc[_0x46b6('0x29')]][_0x25e81f][_0x46b6('0x4d')]=moment()['format'](_0x46b6('0x2b'));this[_0x46b6('0xc')][_0x3743bc[_0x46b6('0x29')]][_0x25e81f][_0x46b6('0x4e')]=_0x3743bc[_0x46b6('0x26')];this['channels'][_0x3743bc[_0x46b6('0x29')]][_0x25e81f][_0x46b6('0x4f')]=_0x3743bc['membername'];this[_0x46b6('0xc')][_0x3743bc[_0x46b6('0x29')]][_0x25e81f][_0x46b6('0x43')]=_0x46b6('0x50');this['channels'][_0x3743bc[_0x46b6('0x29')]][_0x25e81f][_0x46b6('0x51')]='answered_elsewhere';logger[_0x46b6('0x27')](_0x46b6('0x52'),_0x3743bc[_0x46b6('0x29')],util[_0x46b6('0x34')](this[_0x46b6('0xc')][_0x3743bc[_0x46b6('0x29')]][_0x25e81f],{'showHidden':![],'depth':null}));ami[_0x46b6('0x35')](_0x46b6('0x53'),this['channels'][_0x3743bc[_0x46b6('0x29')]][_0x25e81f]);}else{logger['debug'](_0x46b6('0x54'),_0x3743bc['uniqueid']);}}}}}}catch(_0x598b9a){logger[_0x46b6('0x55')](_0x46b6('0x56'),_0x3743bc[_0x46b6('0x29')],util[_0x46b6('0x34')](_0x598b9a,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x46b6('0x21')][_0x46b6('0x14')]=function(_0x55fed7){try{if(this[_0x46b6('0x22')](_0x55fed7)){logger[_0x46b6('0x27')]('[%s][voiceAgentReport][agentringnoanswer]\x20event:',_0x55fed7[_0x46b6('0x29')],util[_0x46b6('0x34')](_0x55fed7,{'showHidden':![],'depth':null}));if(this['channels'][_0x55fed7[_0x46b6('0x29')]]&&this[_0x46b6('0xc')][_0x55fed7['uniqueid']][_0x55fed7['destuniqueid']]){logger[_0x46b6('0x24')](_0x46b6('0x57'),_0x55fed7[_0x46b6('0x29')],_0x55fed7['membername'],_0x55fed7[_0x46b6('0x26')]);var _0x56fd01=this['agents'][_0x55fed7[_0x46b6('0x47')]];var _0x3dce7c=this[_0x46b6('0xc')][_0x55fed7['uniqueid']][_0x55fed7['destuniqueid']];_0x3dce7c[_0x46b6('0x4c')]=!![];_0x3dce7c['agentringnoanswerAt']=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');_0x3dce7c[_0x46b6('0x43')]=_0x46b6('0x58');_0x3dce7c[_0x46b6('0x51')]='rejected';var _0x129a78={'id':_0x56fd01['id'],'name':_0x56fd01[_0x46b6('0x59')],'queue':_0x3dce7c['queue'],'uniqueid':_0x3dce7c[_0x46b6('0x29')]};logger[_0x46b6('0x27')](_0x46b6('0x5a'),_0x55fed7['uniqueid'],util[_0x46b6('0x34')](_0x129a78,{'showHidden':![],'depth':null}));this[_0x46b6('0x35')](util[_0x46b6('0x3d')](_0x46b6('0x38'),_0x56fd01['name']),_0x46b6('0x5b'),_0x129a78);ami['emit'](_0x46b6('0x5c'),_0x3dce7c);this[_0x46b6('0xc')][_0x55fed7[_0x46b6('0x29')]][_0x55fed7[_0x46b6('0x26')]]=Object[_0x46b6('0x30')]({},_0x3dce7c);}}}catch(_0x27ddc8){logger[_0x46b6('0x55')](_0x46b6('0x5d'),_0x55fed7[_0x46b6('0x29')],util[_0x46b6('0x34')](_0x27ddc8,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x46b6('0x21')][_0x46b6('0x5e')]=function(_0x1334aa){try{if(this['isNotNull'](_0x1334aa)){logger[_0x46b6('0x27')]('[%s][voiceAgentReport][queuecallerabandon]\x20event:',_0x1334aa[_0x46b6('0x29')],util['inspect'](_0x1334aa,{'showHidden':![],'depth':null}));if(this['channels'][_0x1334aa[_0x46b6('0x29')]]){for(var _0x807492 in this['channels'][_0x1334aa[_0x46b6('0x29')]]){if(this[_0x46b6('0xc')][_0x1334aa[_0x46b6('0x29')]][_0x46b6('0x3b')](_0x807492)&&!this['channels'][_0x1334aa[_0x46b6('0x29')]][_0x807492][_0x46b6('0x4c')]&&!this[_0x46b6('0xc')][_0x1334aa['uniqueid']][_0x807492][_0x46b6('0x16')]){logger[_0x46b6('0x24')](_0x46b6('0x5f'),_0x1334aa[_0x46b6('0x29')],this[_0x46b6('0xc')][_0x1334aa['uniqueid']][_0x807492][_0x46b6('0x25')],_0x807492);this[_0x46b6('0xc')][_0x1334aa['uniqueid']][_0x807492]['agentringnoanswer']=!![];this[_0x46b6('0xc')][_0x1334aa['uniqueid']][_0x807492]['agentringnoanswerAt']=moment()[_0x46b6('0x3d')]('YYYY-MM-DD\x20HH:mm:ss');this[_0x46b6('0xc')][_0x1334aa[_0x46b6('0x29')]][_0x807492][_0x46b6('0x43')]='abandoned';this[_0x46b6('0xc')][_0x1334aa[_0x46b6('0x29')]][_0x807492][_0x46b6('0x51')]=_0x46b6('0x60');logger[_0x46b6('0x27')](_0x46b6('0x61'),_0x1334aa[_0x46b6('0x29')],util['inspect'](this['channels'][_0x1334aa[_0x46b6('0x29')]][_0x807492],{'showHidden':![],'depth':null}));ami[_0x46b6('0x35')](_0x46b6('0x62'),this[_0x46b6('0xc')][_0x1334aa[_0x46b6('0x29')]][_0x807492]);}}}}}catch(_0x33f6a9){logger['error'](_0x46b6('0x63'),_0x1334aa['uniqueid'],util['inspect'](_0x33f6a9,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x46b6('0x21')][_0x46b6('0x17')]=function(_0x5ead11){try{if(this[_0x46b6('0x22')](_0x5ead11)){logger['debug'](_0x46b6('0x64'),_0x5ead11[_0x46b6('0x29')],util[_0x46b6('0x34')](_0x5ead11,{'showHidden':![],'depth':null}));if(this[_0x46b6('0xc')][_0x5ead11[_0x46b6('0x29')]]){for(var _0x3165db in this['channels'][_0x5ead11[_0x46b6('0x29')]]){if(this['channels'][_0x5ead11['uniqueid']][_0x46b6('0x3b')](_0x3165db)){if(this['channels'][_0x5ead11['uniqueid']][_0x3165db]['agentconnectAt']&&!this['channels'][_0x5ead11[_0x46b6('0x29')]][_0x3165db][_0x46b6('0x16')]){logger['info'](_0x46b6('0x65'),_0x5ead11[_0x46b6('0x29')],this[_0x46b6('0xc')][_0x5ead11[_0x46b6('0x29')]][_0x3165db]['membername'],_0x3165db);this['channels'][_0x5ead11[_0x46b6('0x29')]][_0x3165db][_0x46b6('0x16')]=!![];this[_0x46b6('0xc')][_0x5ead11[_0x46b6('0x29')]][_0x3165db][_0x46b6('0x66')]=moment()[_0x46b6('0x3d')](_0x46b6('0x2b'));this[_0x46b6('0xc')][_0x5ead11[_0x46b6('0x29')]][_0x3165db][_0x46b6('0x43')]=_0x46b6('0x67');this[_0x46b6('0xc')][_0x5ead11[_0x46b6('0x29')]][_0x3165db]['reason']=_0x5ead11[_0x46b6('0x51')]==_0x46b6('0x68')?'agent':_0x5ead11[_0x46b6('0x51')];this[_0x46b6('0xc')][_0x5ead11[_0x46b6('0x29')]][_0x3165db][_0x46b6('0x69')]=_0x5ead11[_0x46b6('0x69')];if(this['voiceQueues'][_0x5ead11[_0x46b6('0x2a')]]&&this[_0x46b6('0xd')][_0x5ead11[_0x46b6('0x2a')]][_0x46b6('0x6a')]){this['channels'][_0x5ead11[_0x46b6('0x29')]][_0x3165db]['acwtime']=this[_0x46b6('0xd')][_0x5ead11['queue']]['acwTimeout'];this[_0x46b6('0xc')][_0x5ead11[_0x46b6('0x29')]][_0x3165db][_0x46b6('0x6b')]=!![];}this[_0x46b6('0xe')][_0x5ead11[_0x46b6('0x47')]]=_[_0x46b6('0x31')](this['agents'][_0x5ead11[_0x46b6('0x47')]],['queue',_0x46b6('0x6c')]);logger[_0x46b6('0x27')](_0x46b6('0x6d'),_0x5ead11[_0x46b6('0x29')],util[_0x46b6('0x34')](this[_0x46b6('0xc')][_0x5ead11[_0x46b6('0x29')]][_0x3165db],{'showHidden':![],'depth':null}));ami['emit'](_0x46b6('0x6e'),this[_0x46b6('0xc')][_0x5ead11[_0x46b6('0x29')]][_0x3165db]);logger[_0x46b6('0x27')]('[%s][voiceAgentReport][agentcomplete]\x20sending\x20user:agentcomplete\x20event:',_0x5ead11[_0x46b6('0x29')],util['inspect']({'id':this['agents'][_0x5ead11[_0x46b6('0x47')]]['id'],'destaccountcode':_0x5ead11[_0x46b6('0x6f')]},{'showHidden':![],'depth':null}));this[_0x46b6('0x35')](util['format'](_0x46b6('0x38'),_0x5ead11[_0x46b6('0x25')]),_0x46b6('0x70'),{'id':this['agents'][_0x5ead11[_0x46b6('0x47')]]['id'],'destaccountcode':Number(_0x5ead11[_0x46b6('0x6f')])});}}}}}}catch(_0x358c58){logger[_0x46b6('0x55')](_0x46b6('0x71'),_0x5ead11['uniqueid'],util['inspect'](_0x358c58,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x46b6('0x21')]['syncVarSet']=function(_0x3f8c17){try{if(this[_0x46b6('0x22')](_0x3f8c17)){logger[_0x46b6('0x27')](_0x46b6('0x72'),_0x3f8c17[_0x46b6('0x29')],util[_0x46b6('0x34')](_0x3f8c17,{'showHidden':![],'depth':null}));this[_0x46b6('0x73')](_0x3f8c17[_0x46b6('0x29')],_['keys'](_0x3f8c17[_0x46b6('0x74')])[0x0],_0x3f8c17[_0x46b6('0x75')]);if(this['channels'][_0x3f8c17['uniqueid']]){for(var _0x4db98d in this['channels'][_0x3f8c17[_0x46b6('0x29')]]){if(this['channels'][_0x3f8c17[_0x46b6('0x29')]]['hasOwnProperty'](_0x4db98d)){logger['info'](_0x46b6('0x76'),_0x3f8c17[_0x46b6('0x29')],_0x4db98d,_[_0x46b6('0x77')](_0x3f8c17[_0x46b6('0x74')])[0x0],_0x3f8c17[_0x46b6('0x75')]);if(_[_0x46b6('0x23')](this[_0x46b6('0xc')][_0x3f8c17[_0x46b6('0x29')]][_0x4db98d]['variables'])){this[_0x46b6('0xc')][_0x3f8c17['uniqueid']][_0x4db98d]['variables']={};}this['channels'][_0x3f8c17['uniqueid']][_0x4db98d][_0x46b6('0xf')]=this['variables'][_0x3f8c17[_0x46b6('0x29')]];}}}}}catch(_0x40e8bd){logger[_0x46b6('0x55')](_0x46b6('0x78'),_0x3f8c17[_0x46b6('0x29')],util[_0x46b6('0x34')](_0x40e8bd,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x46b6('0x21')][_0x46b6('0x73')]=function(_0x56357f,_0x1dfe1f,_0x4930de){var _0x2b659f=[_0x46b6('0x79'),'rtpaudioqosbridged',_0x46b6('0x7a'),_0x46b6('0x7b'),'rtpaudioqosloss','rtpaudioqoslossbridged',_0x46b6('0x7c'),_0x46b6('0x7d'),_0x46b6('0x7e'),_0x46b6('0x7f'),_0x46b6('0x80'),_0x46b6('0x81'),_0x46b6('0x82'),_0x46b6('0x83'),'memberinterface',_0x46b6('0x84'),_0x46b6('0x25'),_0x46b6('0x85'),_0x46b6('0x86')];if(!_[_0x46b6('0x87')](_0x1dfe1f)&&!_[_0x46b6('0x88')](_0x2b659f,_0x1dfe1f)){if(_[_0x46b6('0x23')](this[_0x46b6('0xf')][_0x56357f])){this[_0x46b6('0xf')][_0x56357f]={};}this[_0x46b6('0xf')][_0x56357f][_0x1dfe1f]=_0x4930de;}};VoiceAgentReport[_0x46b6('0x21')][_0x46b6('0x1b')]=function(_0x2feb0f){try{if(this[_0x46b6('0x22')](_0x2feb0f)){logger[_0x46b6('0x27')](_0x46b6('0x89'),_0x2feb0f[_0x46b6('0x29')],util[_0x46b6('0x34')](_0x2feb0f,{'showHidden':![],'depth':null}));if(this[_0x46b6('0xc')][_0x2feb0f[_0x46b6('0x29')]]){for(var _0x381464 in this[_0x46b6('0xc')][_0x2feb0f[_0x46b6('0x29')]]){if(this['channels'][_0x2feb0f[_0x46b6('0x29')]][_0x46b6('0x3b')](_0x381464)){if(this[_0x46b6('0xc')][_0x2feb0f[_0x46b6('0x29')]][_0x381464][_0x46b6('0x51')]==_0x46b6('0x68')&&this[_0x46b6('0xc')][_0x2feb0f[_0x46b6('0x29')]][_0x381464][_0x46b6('0x16')]){logger[_0x46b6('0x24')](_0x46b6('0x8a'),_0x2feb0f[_0x46b6('0x29')],_0x381464);this[_0x46b6('0xc')][_0x2feb0f[_0x46b6('0x29')]][_0x381464][_0x46b6('0x66')]=moment()['format'](_0x46b6('0x2b'));}}}logger[_0x46b6('0x27')](_0x46b6('0x8b'),_0x2feb0f[_0x46b6('0x29')],util[_0x46b6('0x34')](_['values'](this[_0x46b6('0xc')][_0x2feb0f['uniqueid']]),{'showHidden':![],'depth':null}));ami[_0x46b6('0x35')](_0x46b6('0x8c'),_['values'](this[_0x46b6('0xc')][_0x2feb0f['uniqueid']]));delete this['channels'][_0x2feb0f['uniqueid']];}if(this[_0x46b6('0xf')][_0x2feb0f[_0x46b6('0x29')]]){delete this[_0x46b6('0xf')][_0x2feb0f[_0x46b6('0x29')]];}}}catch(_0x5dce0a){logger[_0x46b6('0x55')](_0x46b6('0x8d'),_0x2feb0f[_0x46b6('0x29')],util[_0x46b6('0x34')](_0x5dce0a,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype']['syncAttendedTransfer']=function(_0x5e0b08){try{if(this[_0x46b6('0x22')](_0x5e0b08)){logger[_0x46b6('0x27')](_0x46b6('0x8e'),_0x5e0b08['uniqueid'],util['inspect'](_0x5e0b08,{'showHidden':![],'depth':null}));if(this['channels'][_0x5e0b08[_0x46b6('0x8f')]]){for(var _0x43134d in this['channels'][_0x5e0b08[_0x46b6('0x8f')]]){if(this[_0x46b6('0xc')][_0x5e0b08[_0x46b6('0x8f')]]['hasOwnProperty'](_0x43134d)){if(_0x5e0b08[_0x46b6('0x90')]===_0x43134d){logger[_0x46b6('0x24')]('[%s][voiceAgentReport][attendedtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x5e0b08[_0x46b6('0x29')],this[_0x46b6('0xc')][_0x5e0b08[_0x46b6('0x8f')]][_0x43134d][_0x46b6('0x25')],_0x43134d);var _0x2afad3=moment();this[_0x46b6('0xc')][_0x5e0b08['transfereeuniqueid']][_0x43134d]['agentcomplete']=!![];this[_0x46b6('0xc')][_0x5e0b08[_0x46b6('0x8f')]][_0x43134d][_0x46b6('0x66')]=moment()[_0x46b6('0x3d')]('YYYY-MM-DD\x20HH:mm:ss');this[_0x46b6('0xc')][_0x5e0b08[_0x46b6('0x8f')]][_0x43134d]['lastevent']=_0x46b6('0x67');this['channels'][_0x5e0b08[_0x46b6('0x8f')]][_0x43134d]['reason']=_0x46b6('0x68');this['channels'][_0x5e0b08[_0x46b6('0x8f')]][_0x43134d][_0x46b6('0x69')]=_0x2afad3[_0x46b6('0x91')](this['channels'][_0x5e0b08[_0x46b6('0x8f')]][_0x43134d][_0x46b6('0x92')],_0x46b6('0x93'));}}}}if(this[_0x46b6('0xc')][_0x5e0b08[_0x46b6('0x94')]]){var _0x2b7caa=this['channels'][_0x5e0b08['secondtransfereruniqueid']];this[_0x46b6('0xc')][_0x5e0b08[_0x46b6('0x94')]]=this[_0x46b6('0xc')][_0x5e0b08[_0x46b6('0x8f')]];this['channels'][_0x5e0b08[_0x46b6('0x8f')]]=_0x2b7caa;}}}catch(_0x510c27){logger[_0x46b6('0x55')](_0x46b6('0x95'),_0x5e0b08[_0x46b6('0x29')],util[_0x46b6('0x34')](_0x510c27,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x46b6('0x21')][_0x46b6('0x20')]=function(_0x5d19d5){try{if(this[_0x46b6('0x22')](_0x5d19d5)){logger[_0x46b6('0x27')]('[%s][voiceAgentReport][blindtransfer]\x20event:',_0x5d19d5['uniqueid'],util[_0x46b6('0x34')](_0x5d19d5,{'showHidden':![],'depth':null}));if(this[_0x46b6('0xc')][_0x5d19d5['transfereeuniqueid']]){for(var _0x3fee21 in this[_0x46b6('0xc')][_0x5d19d5[_0x46b6('0x8f')]]){if(this[_0x46b6('0xc')][_0x5d19d5[_0x46b6('0x8f')]][_0x46b6('0x3b')](_0x3fee21)){if(_0x5d19d5[_0x46b6('0x96')]===_0x3fee21){logger[_0x46b6('0x24')](_0x46b6('0x97'),_0x5d19d5[_0x46b6('0x29')],this[_0x46b6('0xc')][_0x5d19d5[_0x46b6('0x8f')]][_0x3fee21][_0x46b6('0x25')],_0x3fee21);var _0x154a27=moment();this['channels'][_0x5d19d5['transfereeuniqueid']][_0x3fee21]['agentcomplete']=!![];this[_0x46b6('0xc')][_0x5d19d5[_0x46b6('0x8f')]][_0x3fee21][_0x46b6('0x66')]=_0x154a27;this['channels'][_0x5d19d5[_0x46b6('0x8f')]][_0x3fee21][_0x46b6('0x43')]=_0x46b6('0x67');this['channels'][_0x5d19d5[_0x46b6('0x8f')]][_0x3fee21][_0x46b6('0x51')]=_0x46b6('0x68');this[_0x46b6('0xc')][_0x5d19d5['transfereeuniqueid']][_0x3fee21][_0x46b6('0x69')]=_0x154a27[_0x46b6('0x91')](this[_0x46b6('0xc')][_0x5d19d5['transfereeuniqueid']][_0x3fee21][_0x46b6('0x92')],_0x46b6('0x93'));}}}}}}catch(_0x376cbe){logger[_0x46b6('0x55')]('[%s][voiceAgentReport][blindtransfer]',_0x5d19d5[_0x46b6('0x29')],util[_0x46b6('0x34')](_0x376cbe,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x46b6('0x98')]=function(_0x316773){var _0x175664='';try{if(this[_0x46b6('0x22')](_0x316773)){logger['debug']('[%s][voiceAgentReport][musiconholdstart]\x20event:',_0x316773[_0x46b6('0x29')],util[_0x46b6('0x34')](_0x316773,{'showHidden':![],'depth':null}));if(_0x316773[_0x46b6('0x99')]){_0x175664=_0x316773[_0x46b6('0x99')][_0x46b6('0x9a')](0x0,_0x316773[_0x46b6('0x99')][_0x46b6('0x9b')]('-'));if(this[_0x46b6('0xe')][_0x175664]){logger[_0x46b6('0x24')](_0x46b6('0x9c'),_0x316773[_0x46b6('0x29')],_0x175664);this[_0x46b6('0xe')][_0x175664][_0x46b6('0x9d')]=!![];}}}}catch(_0x1f3db8){logger[_0x46b6('0x55')](_0x46b6('0x9e'),_0x316773[_0x46b6('0x29')],util[_0x46b6('0x34')](_0x1f3db8,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x46b6('0x21')]['syncMusicOnHoldStop']=function(_0xf63358){var _0x4aa990='';try{if(this[_0x46b6('0x22')](_0xf63358)){logger[_0x46b6('0x27')](_0x46b6('0x9f'),_0xf63358[_0x46b6('0x29')],util[_0x46b6('0x34')](_0xf63358,{'showHidden':![],'depth':null}));if(_0xf63358[_0x46b6('0x99')]){_0x4aa990=_0xf63358[_0x46b6('0x99')][_0x46b6('0x9a')](0x0,_0xf63358['channel']['lastIndexOf']('-'));if(this[_0x46b6('0xe')][_0x4aa990]){logger[_0x46b6('0x24')](_0x46b6('0xa0'),_0xf63358[_0x46b6('0x29')],_0x4aa990);this[_0x46b6('0xe')][_0x4aa990][_0x46b6('0x9d')]=![];}}}}catch(_0x55489c){logger[_0x46b6('0x55')]('[%s][voiceAgentReport][musiconholdstop]',_0xf63358['uniqueid'],util[_0x46b6('0x34')](_0x55489c,{'showHidden':![],'depth':null}));}};module[_0x46b6('0xa1')]=VoiceAgentReport;
\ No newline at end of file
+var _0x12ab=['[%s][voiceAgentReport][attendedtransfer]','[%s][voiceAgentReport][blindtransfer]\x20event:','transfereruniqueid','[%s][voiceAgentReport][blindtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','[%s][voiceAgentReport][blindtransfer]','[%s][voiceAgentReport][musiconholdstart]\x20event:','channel','substring','lastIndexOf','[%s][voiceAgentReport][musiconholdstart]','[%s][voiceAgentReport][musiconholdstop]\x20event:','[%s][voiceAgentReport][musiconholdstop]\x20interface:%s','onhold','exports','moment','util','../../../config/environment','../../../config/logger','ami','../ami','redis','localhost','socket.io-emitter','voiceChannels','channels','voiceQueues','agents','variables','agentcalled','syncAgentCalled','agentconnect','syncAgentConnect','bind','agentringnoanswer','syncAgentRingNoAnswer','queuecallerabandon','agentcomplete','syncAgentComplete','varset','syncVarSet','hangup','syncHangup','syncMusicOnHoldStart','musiconholdstop','syncMusicOnHoldStop','syncAttendedTransfer','blindtransfer','syncBlindTransfer','prototype','emit','isUndefined','isNotNull','info','[%s][voiceAgentReport][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called','uniqueid','destuniqueid','debug','[%s][voiceAgentReport][agentcalled]\x20event:','interface','queue','YYYY-MM-DD\x20HH:mm:ss','called','mandatoryDisposition','type','inbound','omit','event','privilege','inspect','custom:agentcalled','calleridnum','[%s][voiceAgentReport][agentcalled]\x20sending\x20user:called\x20event:','format','membername','error','[%s][voiceAgentReport][agentcalled]','hasOwnProperty','[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect','connectedlinename','connectedlinenum','destchannelstate','destchannelstatedesc','holdtime','lastevent','connect','routealias','merge','pick','destconnectedlinenum','name','accountcode','exten','user:agentconnect','[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:answered_elsewhere','agentringnoanswerAt','answeredelsewheredestinationuniqueid','answered_elsewhere','reason','[%s][voiceAgentReport][agentconnect]\x20sending\x20agentansweredelsewhere\x20event:','custom:agentansweredelsewhere','[%s][voiceAgentReport][agentconnect]','[%s][voiceAgentReport][agentringnoanswer]\x20event:','rejected','user:%s','user:agentringnoanswer','assign','[%s][voiceAgentReport][agentringnoanswer]','[%s][voiceAgentReport][queuecallerabandon]\x20event:','abandoned','[%s][voiceAgentReport][queuecallerabandon]\x20sending\x20agentqueuecallerabandon\x20event:','custom:agentqueuecallerabandon','[%s][voiceAgentReport][queuecallerabandon]','agentconnectAt','[%s][voiceAgentReport][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','complete','transfer','agent','talktime','acw','acwtime','agentacw','custom:agentcomplete','[%s][voiceAgentReport][agentcomplete]\x20sending\x20user:agentcomplete\x20event:','destaccountcode','[%s][voiceAgentReport][agentcomplete]','keys','variable','value','[%s][voiceAgentReport][varset]','rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitter','rtpaudioqosloss','rtpaudioqoslossbridged','rtpaudioqosrtt','rtpaudioqosrttbridged','sipcallid','sipuri','bridgepeer','bridgepvtcallid','membercalls','memberdynamic','memberinterface','memberlastcall','memberpenalty','memberrealtime','isNil','includes','[%s][voiceAgentReport][hangup]\x20event:','[%s][voiceAgentReport][hangup]\x20destuniqueid:%s','[%s][voiceAgentReport][hangup]\x20sending\x20voiceAgentReport\x20event:','custom:voiceAgentReport','values','transfereeuniqueid','[%s][voiceAgentReport][attendedtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','agentcompleteAt','diff','seconds','secondtransfereruniqueid'];(function(_0x3c7195,_0x589382){var _0x38d8cd=function(_0x504014){while(--_0x504014){_0x3c7195['push'](_0x3c7195['shift']());}};_0x38d8cd(++_0x589382);}(_0x12ab,0xad));var _0xb12a=function(_0x2a105b,_0x5df76e){_0x2a105b=_0x2a105b-0x0;var _0x57fb9a=_0x12ab[_0x2a105b];return _0x57fb9a;};'use strict';var _=require('lodash');var moment=require(_0xb12a('0x0'));var util=require(_0xb12a('0x1'));var Redis=require('ioredis');var config=require(_0xb12a('0x2'));var logger=require(_0xb12a('0x3'))(_0xb12a('0x4'));var ami=require(_0xb12a('0x5'));config[_0xb12a('0x6')]=_['defaults'](config[_0xb12a('0x6')],{'host':_0xb12a('0x7'),'port':0x18eb});var io=require(_0xb12a('0x8'))(new Redis(config[_0xb12a('0x6')]));function VoiceAgentReport(_0x4c70e7){this['channels']={};this[_0xb12a('0x9')]=_0x4c70e7[_0xb12a('0xa')];this['voiceQueues']=_0x4c70e7[_0xb12a('0xb')];this[_0xb12a('0xc')]=_0x4c70e7[_0xb12a('0xc')];this[_0xb12a('0xd')]={};ami['on'](_0xb12a('0xe'),this[_0xb12a('0xf')]['bind'](this));ami['on'](_0xb12a('0x10'),this[_0xb12a('0x11')][_0xb12a('0x12')](this));ami['on'](_0xb12a('0x13'),this[_0xb12a('0x14')][_0xb12a('0x12')](this));ami['on'](_0xb12a('0x15'),this['syncQueueCallerAbandon']['bind'](this));ami['on'](_0xb12a('0x16'),this[_0xb12a('0x17')]['bind'](this));ami['on'](_0xb12a('0x18'),this[_0xb12a('0x19')]['bind'](this));ami['on'](_0xb12a('0x1a'),this[_0xb12a('0x1b')][_0xb12a('0x12')](this));ami['on']('musiconholdstart',this[_0xb12a('0x1c')][_0xb12a('0x12')](this));ami['on'](_0xb12a('0x1d'),this[_0xb12a('0x1e')][_0xb12a('0x12')](this));ami['on']('attendedtransfer',this[_0xb12a('0x1f')][_0xb12a('0x12')](this));ami['on'](_0xb12a('0x20'),this[_0xb12a('0x21')]['bind'](this));}VoiceAgentReport[_0xb12a('0x22')][_0xb12a('0x23')]=function(_0x4e1a8a,_0x538d9c,_0x1297eb){io['to'](_0x4e1a8a)['emit'](_0x538d9c,_0x1297eb);};VoiceAgentReport[_0xb12a('0x22')]['isNotNull']=function(_0x3647bf){return _0x3647bf!==null&&!_[_0xb12a('0x24')](_0x3647bf);};VoiceAgentReport[_0xb12a('0x22')]['syncAgentCalled']=function(_0x3f5390){try{if(this[_0xb12a('0x25')](_0x3f5390)){logger[_0xb12a('0x26')](_0xb12a('0x27'),_0x3f5390[_0xb12a('0x28')],_0x3f5390['membername'],_0x3f5390[_0xb12a('0x29')]);logger[_0xb12a('0x2a')](_0xb12a('0x2b'),_0x3f5390[_0xb12a('0x28')],util['inspect'](_0x3f5390,{'showHidden':![],'depth':null}));if(_[_0xb12a('0x24')](this[_0xb12a('0xa')][_0x3f5390['uniqueid']])){this[_0xb12a('0xa')][_0x3f5390[_0xb12a('0x28')]]={};}var _0x3708c5=this['agents'][_0x3f5390[_0xb12a('0x2c')]];var _0x2872b4=this['channels'][_0x3f5390[_0xb12a('0x28')]][_0x3f5390[_0xb12a('0x29')]];var _0x29df00=this[_0xb12a('0xb')][_0x3f5390[_0xb12a('0x2d')]];var _0x162f26=this['variables'][_0x3f5390[_0xb12a('0x28')]];if(_[_0xb12a('0x24')](_0x2872b4)){_0x2872b4={'agentcalledAt':moment()['format'](_0xb12a('0x2e')),'lastevent':_0xb12a('0x2f'),'mandatoryDisposition':_0x29df00&&_0x29df00['mandatoryDisposition']?_0x29df00[_0xb12a('0x30')]:![],'type':_0x29df00&&_0x29df00[_0xb12a('0x31')]?_0x29df00[_0xb12a('0x31')]:_0xb12a('0x32'),'variables':_0x162f26,'motionChannel':'voice'};}Object['assign'](_0x2872b4,_[_0xb12a('0x33')](_0x3f5390,[_0xb12a('0x34'),_0xb12a('0x35')]));this['channels'][_0x3f5390[_0xb12a('0x28')]][_0x3f5390[_0xb12a('0x29')]]=_0x2872b4;logger['debug']('[%s][voiceAgentReport][agentcalled]\x20sending\x20agentcalled\x20event:',_0x3f5390['uniqueid'],util[_0xb12a('0x36')](_0x2872b4,{'showHidden':![],'depth':null}));ami[_0xb12a('0x23')](_0xb12a('0x37'),_0x2872b4);var _0x5dc227={'id':_0x3708c5['id'],'calleridnum':_0x2872b4[_0xb12a('0x38')],'queue':_0x2872b4['queue'],'variables':_0x2872b4[_0xb12a('0xd')],'uniqueid':_0x3f5390[_0xb12a('0x28')]};logger['debug'](_0xb12a('0x39'),_0x3f5390[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x5dc227,{'showHidden':![],'depth':null}));this[_0xb12a('0x23')](util[_0xb12a('0x3a')]('user:%s',_0x3f5390[_0xb12a('0x3b')]),'user:called',_0x5dc227);}}catch(_0x27b06c){logger[_0xb12a('0x3c')](_0xb12a('0x3d'),_0x3f5390['uniqueid'],util[_0xb12a('0x36')](_0x27b06c,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0xb12a('0x11')]=function(_0x1f3709){try{if(this['isNotNull'](_0x1f3709)){if(this[_0xb12a('0xa')][_0x1f3709['uniqueid']]){for(var _0x5556cb in this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]]){if(this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0xb12a('0x3e')](_0x5556cb)){if(_0x1f3709[_0xb12a('0x29')]===_0x5556cb){logger[_0xb12a('0x26')](_0xb12a('0x3f'),_0x1f3709['uniqueid'],_0x1f3709['membername'],_0x1f3709['destuniqueid']);this['channels'][_0x1f3709[_0xb12a('0x28')]][_0x5556cb]['agentconnectAt']=moment()[_0xb12a('0x3a')](_0xb12a('0x2e'));this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb]['connectedlinename']=_0x1f3709[_0xb12a('0x40')];this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb][_0xb12a('0x41')]=_0x1f3709[_0xb12a('0x41')];this['channels'][_0x1f3709[_0xb12a('0x28')]][_0x5556cb]['destchannelstate']=_0x1f3709[_0xb12a('0x42')];this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb][_0xb12a('0x43')]=_0x1f3709[_0xb12a('0x43')];this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb][_0xb12a('0x44')]=_0x1f3709[_0xb12a('0x44')];this[_0xb12a('0xa')][_0x1f3709['uniqueid']][_0x5556cb][_0xb12a('0x45')]=_0xb12a('0x46');if(this[_0xb12a('0x9')][this[_0xb12a('0xa')][_0x1f3709['uniqueid']][_0x5556cb][_0xb12a('0x28')]]){var _0x58988e=this[_0xb12a('0x9')][this[_0xb12a('0xa')][_0x1f3709['uniqueid']][_0x5556cb]['uniqueid']][_0xb12a('0x47')];this['channels'][_0x1f3709[_0xb12a('0x28')]][_0x5556cb][_0xb12a('0x47')]=_0x58988e;_0x1f3709[_0xb12a('0x47')]=_0x58988e;}_[_0xb12a('0x48')](this[_0xb12a('0xc')][_0x1f3709['interface']],_[_0xb12a('0x49')](_0x1f3709,[_0xb12a('0x2d'),_0xb12a('0x4a'),_0xb12a('0x47')]));var _0x1206cf=this[_0xb12a('0xc')][_0x1f3709[_0xb12a('0x2c')]];var _0x41bfae={'id':_0x1206cf['id'],'name':_0x1206cf[_0xb12a('0x4b')],'agentconnected':!![],'destaccountcode':_0x1206cf[_0xb12a('0x4c')],'destconnectedlinenum':this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x1f3709[_0xb12a('0x29')]][_0xb12a('0x4d')],'queue':this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x1f3709[_0xb12a('0x29')]][_0xb12a('0x2d')],'routealias':this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x1f3709[_0xb12a('0x29')]][_0xb12a('0x47')],'uniqueid':this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x1f3709[_0xb12a('0x29')]][_0xb12a('0x28')]};ami[_0xb12a('0x23')]('custom:agentconnect',this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x1f3709['destuniqueid']]);this[_0xb12a('0x23')](util['format']('user:%s',_0x1f3709['membername']),_0xb12a('0x4e'),_0x41bfae);}else if(!this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb]['agentringnoanswer']&&!this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb]['agentcomplete']){logger['info'](_0xb12a('0x4f'),_0x1f3709[_0xb12a('0x28')],this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb][_0xb12a('0x3b')],_0x5556cb);this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb]['agentringnoanswer']=!![];this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb][_0xb12a('0x50')]=moment()[_0xb12a('0x3a')](_0xb12a('0x2e'));this[_0xb12a('0xa')][_0x1f3709['uniqueid']][_0x5556cb][_0xb12a('0x51')]=_0x1f3709[_0xb12a('0x29')];this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb]['answeredelsewheremembername']=_0x1f3709[_0xb12a('0x3b')];this['channels'][_0x1f3709[_0xb12a('0x28')]][_0x5556cb][_0xb12a('0x45')]=_0xb12a('0x52');this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb][_0xb12a('0x53')]=_0xb12a('0x52');logger[_0xb12a('0x2a')](_0xb12a('0x54'),_0x1f3709[_0xb12a('0x28')],util['inspect'](this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb],{'showHidden':![],'depth':null}));ami[_0xb12a('0x23')](_0xb12a('0x55'),this[_0xb12a('0xa')][_0x1f3709[_0xb12a('0x28')]][_0x5556cb]);}else{logger[_0xb12a('0x2a')]('[%s][voiceAgentReport][agentconnect]\x20Else\x20path\x20should\x20never\x20be\x20taken',_0x1f3709[_0xb12a('0x28')]);}}}}}}catch(_0x1ee9fa){logger[_0xb12a('0x3c')](_0xb12a('0x56'),_0x1f3709[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x1ee9fa,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xb12a('0x22')][_0xb12a('0x14')]=function(_0x122f08){try{if(this[_0xb12a('0x25')](_0x122f08)){logger[_0xb12a('0x2a')](_0xb12a('0x57'),_0x122f08[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x122f08,{'showHidden':![],'depth':null}));if(this[_0xb12a('0xa')][_0x122f08[_0xb12a('0x28')]]&&this[_0xb12a('0xa')][_0x122f08['uniqueid']][_0x122f08[_0xb12a('0x29')]]){logger[_0xb12a('0x26')]('[%s][voiceAgentReport][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:rejected',_0x122f08[_0xb12a('0x28')],_0x122f08[_0xb12a('0x3b')],_0x122f08['destuniqueid']);var _0x575d71=this['agents'][_0x122f08['interface']];var _0x108e52=this['channels'][_0x122f08[_0xb12a('0x28')]][_0x122f08['destuniqueid']];_0x108e52['agentringnoanswer']=!![];_0x108e52[_0xb12a('0x50')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');_0x108e52[_0xb12a('0x45')]=_0xb12a('0x58');_0x108e52['reason']=_0xb12a('0x58');var _0x110248={'id':_0x575d71['id'],'name':_0x575d71[_0xb12a('0x4b')],'queue':_0x108e52[_0xb12a('0x2d')],'uniqueid':_0x108e52['uniqueid']};logger[_0xb12a('0x2a')]('[%s][voiceAgentReport][agentringnoanswer]\x20sending\x20agentringnoanswer\x20event:',_0x122f08[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x110248,{'showHidden':![],'depth':null}));this[_0xb12a('0x23')](util[_0xb12a('0x3a')](_0xb12a('0x59'),_0x575d71[_0xb12a('0x4b')]),_0xb12a('0x5a'),_0x110248);ami[_0xb12a('0x23')]('custom:agentringnoanswer',_0x108e52);this['channels'][_0x122f08[_0xb12a('0x28')]][_0x122f08[_0xb12a('0x29')]]=Object[_0xb12a('0x5b')]({},_0x108e52);}}}catch(_0x226f66){logger[_0xb12a('0x3c')](_0xb12a('0x5c'),_0x122f08['uniqueid'],util[_0xb12a('0x36')](_0x226f66,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xb12a('0x22')]['syncQueueCallerAbandon']=function(_0x44d893){try{if(this['isNotNull'](_0x44d893)){logger[_0xb12a('0x2a')](_0xb12a('0x5d'),_0x44d893[_0xb12a('0x28')],util['inspect'](_0x44d893,{'showHidden':![],'depth':null}));if(this[_0xb12a('0xa')][_0x44d893[_0xb12a('0x28')]]){for(var _0x57f45e in this[_0xb12a('0xa')][_0x44d893[_0xb12a('0x28')]]){if(this[_0xb12a('0xa')][_0x44d893[_0xb12a('0x28')]][_0xb12a('0x3e')](_0x57f45e)&&!this['channels'][_0x44d893[_0xb12a('0x28')]][_0x57f45e]['agentringnoanswer']&&!this[_0xb12a('0xa')][_0x44d893['uniqueid']][_0x57f45e]['agentcomplete']){logger[_0xb12a('0x26')]('[%s][voiceAgentReport][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned',_0x44d893[_0xb12a('0x28')],this[_0xb12a('0xa')][_0x44d893[_0xb12a('0x28')]][_0x57f45e]['membername'],_0x57f45e);this[_0xb12a('0xa')][_0x44d893['uniqueid']][_0x57f45e][_0xb12a('0x13')]=!![];this['channels'][_0x44d893['uniqueid']][_0x57f45e][_0xb12a('0x50')]=moment()['format'](_0xb12a('0x2e'));this[_0xb12a('0xa')][_0x44d893[_0xb12a('0x28')]][_0x57f45e][_0xb12a('0x45')]=_0xb12a('0x5e');this[_0xb12a('0xa')][_0x44d893[_0xb12a('0x28')]][_0x57f45e]['reason']=_0xb12a('0x5e');logger[_0xb12a('0x2a')](_0xb12a('0x5f'),_0x44d893[_0xb12a('0x28')],util[_0xb12a('0x36')](this[_0xb12a('0xa')][_0x44d893[_0xb12a('0x28')]][_0x57f45e],{'showHidden':![],'depth':null}));ami[_0xb12a('0x23')](_0xb12a('0x60'),this[_0xb12a('0xa')][_0x44d893['uniqueid']][_0x57f45e]);}}}}}catch(_0x3e9731){logger[_0xb12a('0x3c')](_0xb12a('0x61'),_0x44d893[_0xb12a('0x28')],util['inspect'](_0x3e9731,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xb12a('0x22')][_0xb12a('0x17')]=function(_0x326ebc){try{if(this[_0xb12a('0x25')](_0x326ebc)){logger['debug']('[%s][voiceAgentReport][agentcomplete]\x20event:',_0x326ebc[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x326ebc,{'showHidden':![],'depth':null}));if(this[_0xb12a('0xa')][_0x326ebc['uniqueid']]){for(var _0xf726c0 in this['channels'][_0x326ebc[_0xb12a('0x28')]]){if(this['channels'][_0x326ebc[_0xb12a('0x28')]][_0xb12a('0x3e')](_0xf726c0)){if(this[_0xb12a('0xa')][_0x326ebc[_0xb12a('0x28')]][_0xf726c0][_0xb12a('0x62')]&&!this[_0xb12a('0xa')][_0x326ebc['uniqueid']][_0xf726c0][_0xb12a('0x16')]){logger[_0xb12a('0x26')](_0xb12a('0x63'),_0x326ebc[_0xb12a('0x28')],this[_0xb12a('0xa')][_0x326ebc[_0xb12a('0x28')]][_0xf726c0][_0xb12a('0x3b')],_0xf726c0);this[_0xb12a('0xa')][_0x326ebc[_0xb12a('0x28')]][_0xf726c0][_0xb12a('0x16')]=!![];this['channels'][_0x326ebc['uniqueid']][_0xf726c0]['agentcompleteAt']=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');this['channels'][_0x326ebc[_0xb12a('0x28')]][_0xf726c0][_0xb12a('0x45')]=_0xb12a('0x64');this[_0xb12a('0xa')][_0x326ebc[_0xb12a('0x28')]][_0xf726c0]['reason']=_0x326ebc['reason']==_0xb12a('0x65')?_0xb12a('0x66'):_0x326ebc['reason'];this['channels'][_0x326ebc['uniqueid']][_0xf726c0][_0xb12a('0x67')]=_0x326ebc[_0xb12a('0x67')];if(this[_0xb12a('0xb')][_0x326ebc[_0xb12a('0x2d')]]&&this['voiceQueues'][_0x326ebc[_0xb12a('0x2d')]][_0xb12a('0x68')]){this[_0xb12a('0xa')][_0x326ebc['uniqueid']][_0xf726c0][_0xb12a('0x69')]=this[_0xb12a('0xb')][_0x326ebc[_0xb12a('0x2d')]]['acwTimeout'];this[_0xb12a('0xa')][_0x326ebc['uniqueid']][_0xf726c0][_0xb12a('0x6a')]=!![];}this[_0xb12a('0xc')][_0x326ebc[_0xb12a('0x2c')]]=_[_0xb12a('0x33')](this[_0xb12a('0xc')][_0x326ebc[_0xb12a('0x2c')]],[_0xb12a('0x2d'),_0xb12a('0x4a')]);logger[_0xb12a('0x2a')]('[%s][voiceAgentReport][agentcomplete]\x20sending\x20agentcomplete\x20event:',_0x326ebc[_0xb12a('0x28')],util[_0xb12a('0x36')](this['channels'][_0x326ebc[_0xb12a('0x28')]][_0xf726c0],{'showHidden':![],'depth':null}));ami[_0xb12a('0x23')](_0xb12a('0x6b'),this['channels'][_0x326ebc[_0xb12a('0x28')]][_0xf726c0]);logger[_0xb12a('0x2a')](_0xb12a('0x6c'),_0x326ebc[_0xb12a('0x28')],util[_0xb12a('0x36')]({'id':this[_0xb12a('0xc')][_0x326ebc[_0xb12a('0x2c')]]['id'],'destaccountcode':_0x326ebc[_0xb12a('0x6d')]},{'showHidden':![],'depth':null}));this[_0xb12a('0x23')](util[_0xb12a('0x3a')](_0xb12a('0x59'),_0x326ebc[_0xb12a('0x3b')]),'user:agentcomplete',{'id':this['agents'][_0x326ebc[_0xb12a('0x2c')]]['id'],'destaccountcode':Number(_0x326ebc['destaccountcode'])});}}}}}}catch(_0x415112){logger[_0xb12a('0x3c')](_0xb12a('0x6e'),_0x326ebc['uniqueid'],util[_0xb12a('0x36')](_0x415112,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xb12a('0x22')]['syncVarSet']=function(_0x10ca3c){try{if(this['isNotNull'](_0x10ca3c)){logger[_0xb12a('0x2a')]('[%s][voiceAgentReport][varset]\x20event:',_0x10ca3c[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x10ca3c,{'showHidden':![],'depth':null}));this['addVariable'](_0x10ca3c[_0xb12a('0x28')],_[_0xb12a('0x6f')](_0x10ca3c[_0xb12a('0x70')])[0x0],_0x10ca3c[_0xb12a('0x71')]);if(this[_0xb12a('0xa')][_0x10ca3c['uniqueid']]){for(var _0x349e05 in this[_0xb12a('0xa')][_0x10ca3c[_0xb12a('0x28')]]){if(this['channels'][_0x10ca3c[_0xb12a('0x28')]][_0xb12a('0x3e')](_0x349e05)){logger[_0xb12a('0x26')]('[%s][voiceAgentReport][varset]\x20destuniqueid:%s\x20variable:%s\x20value:%s',_0x10ca3c['uniqueid'],_0x349e05,_[_0xb12a('0x6f')](_0x10ca3c[_0xb12a('0x70')])[0x0],_0x10ca3c[_0xb12a('0x71')]);if(_[_0xb12a('0x24')](this[_0xb12a('0xa')][_0x10ca3c[_0xb12a('0x28')]][_0x349e05]['variables'])){this[_0xb12a('0xa')][_0x10ca3c[_0xb12a('0x28')]][_0x349e05][_0xb12a('0xd')]={};}this['channels'][_0x10ca3c['uniqueid']][_0x349e05][_0xb12a('0xd')]=this[_0xb12a('0xd')][_0x10ca3c['uniqueid']];}}}}}catch(_0x163511){logger['error'](_0xb12a('0x72'),_0x10ca3c[_0xb12a('0x28')],util['inspect'](_0x163511,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xb12a('0x22')]['addVariable']=function(_0x43f54c,_0x314bb1,_0x39744b){var _0x3e7833=[_0xb12a('0x73'),_0xb12a('0x74'),_0xb12a('0x75'),'rtpaudioqosjitterbridged',_0xb12a('0x76'),_0xb12a('0x77'),_0xb12a('0x78'),_0xb12a('0x79'),_0xb12a('0x7a'),_0xb12a('0x7b'),_0xb12a('0x7c'),_0xb12a('0x7d'),_0xb12a('0x7e'),_0xb12a('0x7f'),_0xb12a('0x80'),_0xb12a('0x81'),_0xb12a('0x3b'),_0xb12a('0x82'),_0xb12a('0x83')];if(!_[_0xb12a('0x84')](_0x314bb1)&&!_[_0xb12a('0x85')](_0x3e7833,_0x314bb1)){if(_[_0xb12a('0x24')](this[_0xb12a('0xd')][_0x43f54c])){this[_0xb12a('0xd')][_0x43f54c]={};}this[_0xb12a('0xd')][_0x43f54c][_0x314bb1]=_0x39744b;}};VoiceAgentReport['prototype'][_0xb12a('0x1b')]=function(_0x5252c0){try{if(this[_0xb12a('0x25')](_0x5252c0)){logger['debug'](_0xb12a('0x86'),_0x5252c0['uniqueid'],util['inspect'](_0x5252c0,{'showHidden':![],'depth':null}));if(this[_0xb12a('0xa')][_0x5252c0[_0xb12a('0x28')]]){for(var _0x23ae43 in this[_0xb12a('0xa')][_0x5252c0[_0xb12a('0x28')]]){if(this[_0xb12a('0xa')][_0x5252c0[_0xb12a('0x28')]]['hasOwnProperty'](_0x23ae43)){if(this['channels'][_0x5252c0[_0xb12a('0x28')]][_0x23ae43][_0xb12a('0x53')]==_0xb12a('0x65')&&this[_0xb12a('0xa')][_0x5252c0['uniqueid']][_0x23ae43][_0xb12a('0x16')]){logger[_0xb12a('0x26')](_0xb12a('0x87'),_0x5252c0[_0xb12a('0x28')],_0x23ae43);this[_0xb12a('0xa')][_0x5252c0['uniqueid']][_0x23ae43]['agentcompleteAt']=moment()[_0xb12a('0x3a')]('YYYY-MM-DD\x20HH:mm:ss');}}}logger['debug'](_0xb12a('0x88'),_0x5252c0[_0xb12a('0x28')],util[_0xb12a('0x36')](_['values'](this['channels'][_0x5252c0[_0xb12a('0x28')]]),{'showHidden':![],'depth':null}));ami[_0xb12a('0x23')](_0xb12a('0x89'),_[_0xb12a('0x8a')](this['channels'][_0x5252c0[_0xb12a('0x28')]]));delete this['channels'][_0x5252c0[_0xb12a('0x28')]];}if(this[_0xb12a('0xd')][_0x5252c0[_0xb12a('0x28')]]){delete this['variables'][_0x5252c0['uniqueid']];}}}catch(_0x433a8f){logger[_0xb12a('0x3c')]('[%s][voiceAgentReport][hangup]',_0x5252c0[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x433a8f,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xb12a('0x22')][_0xb12a('0x1f')]=function(_0x22193d){try{if(this[_0xb12a('0x25')](_0x22193d)){logger[_0xb12a('0x2a')]('[%s][voiceAgentReport][attendedtransfer]\x20event:',_0x22193d[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x22193d,{'showHidden':![],'depth':null}));if(this[_0xb12a('0xa')][_0x22193d[_0xb12a('0x8b')]]){for(var _0x340849 in this['channels'][_0x22193d[_0xb12a('0x8b')]]){if(this[_0xb12a('0xa')][_0x22193d[_0xb12a('0x8b')]][_0xb12a('0x3e')](_0x340849)){if(_0x22193d['origtransfereruniqueid']===_0x340849){logger[_0xb12a('0x26')](_0xb12a('0x8c'),_0x22193d['uniqueid'],this[_0xb12a('0xa')][_0x22193d[_0xb12a('0x8b')]][_0x340849][_0xb12a('0x3b')],_0x340849);var _0x37496f=moment();this[_0xb12a('0xa')][_0x22193d[_0xb12a('0x8b')]][_0x340849]['agentcomplete']=!![];this[_0xb12a('0xa')][_0x22193d['transfereeuniqueid']][_0x340849][_0xb12a('0x8d')]=moment()[_0xb12a('0x3a')](_0xb12a('0x2e'));this[_0xb12a('0xa')][_0x22193d[_0xb12a('0x8b')]][_0x340849][_0xb12a('0x45')]=_0xb12a('0x64');this['channels'][_0x22193d[_0xb12a('0x8b')]][_0x340849][_0xb12a('0x53')]=_0xb12a('0x65');this[_0xb12a('0xa')][_0x22193d[_0xb12a('0x8b')]][_0x340849][_0xb12a('0x67')]=_0x37496f[_0xb12a('0x8e')](this['channels'][_0x22193d[_0xb12a('0x8b')]][_0x340849][_0xb12a('0x62')],_0xb12a('0x8f'));}}}}if(this[_0xb12a('0xa')][_0x22193d[_0xb12a('0x90')]]){var _0x2a2c3b=this[_0xb12a('0xa')][_0x22193d['secondtransfereruniqueid']];this[_0xb12a('0xa')][_0x22193d[_0xb12a('0x90')]]=this[_0xb12a('0xa')][_0x22193d['transfereeuniqueid']];this[_0xb12a('0xa')][_0x22193d['transfereeuniqueid']]=_0x2a2c3b;}}}catch(_0x180b6d){logger[_0xb12a('0x3c')](_0xb12a('0x91'),_0x22193d[_0xb12a('0x28')],util['inspect'](_0x180b6d,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xb12a('0x22')]['syncBlindTransfer']=function(_0x3ad751){try{if(this['isNotNull'](_0x3ad751)){logger[_0xb12a('0x2a')](_0xb12a('0x92'),_0x3ad751[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x3ad751,{'showHidden':![],'depth':null}));if(this[_0xb12a('0xa')][_0x3ad751[_0xb12a('0x8b')]]){for(var _0x4dc091 in this[_0xb12a('0xa')][_0x3ad751[_0xb12a('0x8b')]]){if(this[_0xb12a('0xa')][_0x3ad751[_0xb12a('0x8b')]]['hasOwnProperty'](_0x4dc091)){if(_0x3ad751[_0xb12a('0x93')]===_0x4dc091){logger[_0xb12a('0x26')](_0xb12a('0x94'),_0x3ad751[_0xb12a('0x28')],this[_0xb12a('0xa')][_0x3ad751[_0xb12a('0x8b')]][_0x4dc091][_0xb12a('0x3b')],_0x4dc091);var _0xe98cb7=moment();this[_0xb12a('0xa')][_0x3ad751[_0xb12a('0x8b')]][_0x4dc091]['agentcomplete']=!![];this[_0xb12a('0xa')][_0x3ad751[_0xb12a('0x8b')]][_0x4dc091][_0xb12a('0x8d')]=_0xe98cb7;this['channels'][_0x3ad751[_0xb12a('0x8b')]][_0x4dc091][_0xb12a('0x45')]=_0xb12a('0x64');this[_0xb12a('0xa')][_0x3ad751['transfereeuniqueid']][_0x4dc091][_0xb12a('0x53')]='transfer';this['channels'][_0x3ad751['transfereeuniqueid']][_0x4dc091][_0xb12a('0x67')]=_0xe98cb7[_0xb12a('0x8e')](this[_0xb12a('0xa')][_0x3ad751[_0xb12a('0x8b')]][_0x4dc091]['agentconnectAt'],'seconds');}}}}}}catch(_0x39355e){logger[_0xb12a('0x3c')](_0xb12a('0x95'),_0x3ad751[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x39355e,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xb12a('0x22')][_0xb12a('0x1c')]=function(_0x340a7a){var _0xe91c49='';try{if(this[_0xb12a('0x25')](_0x340a7a)){logger['debug'](_0xb12a('0x96'),_0x340a7a[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x340a7a,{'showHidden':![],'depth':null}));if(_0x340a7a[_0xb12a('0x97')]){_0xe91c49=_0x340a7a[_0xb12a('0x97')][_0xb12a('0x98')](0x0,_0x340a7a[_0xb12a('0x97')][_0xb12a('0x99')]('-'));if(this[_0xb12a('0xc')][_0xe91c49]){logger['info']('[%s][voiceAgentReport][musiconholdstart]\x20interface:%s',_0x340a7a[_0xb12a('0x28')],_0xe91c49);this[_0xb12a('0xc')][_0xe91c49]['onhold']=!![];}}}}catch(_0xadaa2b){logger['error'](_0xb12a('0x9a'),_0x340a7a[_0xb12a('0x28')],util[_0xb12a('0x36')](_0xadaa2b,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xb12a('0x22')][_0xb12a('0x1e')]=function(_0x214191){var _0x57b322='';try{if(this[_0xb12a('0x25')](_0x214191)){logger[_0xb12a('0x2a')](_0xb12a('0x9b'),_0x214191[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x214191,{'showHidden':![],'depth':null}));if(_0x214191[_0xb12a('0x97')]){_0x57b322=_0x214191['channel']['substring'](0x0,_0x214191[_0xb12a('0x97')]['lastIndexOf']('-'));if(this[_0xb12a('0xc')][_0x57b322]){logger['info'](_0xb12a('0x9c'),_0x214191[_0xb12a('0x28')],_0x57b322);this[_0xb12a('0xc')][_0x57b322][_0xb12a('0x9d')]=![];}}}}catch(_0x3edb32){logger[_0xb12a('0x3c')]('[%s][voiceAgentReport][musiconholdstop]',_0x214191[_0xb12a('0x28')],util[_0xb12a('0x36')](_0x3edb32,{'showHidden':![],'depth':null}));}};module[_0xb12a('0x9e')]=VoiceAgentReport;
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff