// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
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VoiceAgentReport(_0x441e3a){this[_0x0a9e('0x8')]={};this['voiceChannels']=_0x441e3a['channels'];this[_0x0a9e('0x9')]=_0x441e3a['voiceQueues'];this['agents']=_0x441e3a[_0x0a9e('0xa')];this[_0x0a9e('0xb')]={};ami['on'](_0x0a9e('0xc'),this[_0x0a9e('0xd')][_0x0a9e('0xe')](this));ami['on'](_0x0a9e('0xf'),this['syncAgentConnect']['bind'](this));ami['on']('agentringnoanswer',this['syncAgentRingNoAnswer'][_0x0a9e('0xe')](this));ami['on'](_0x0a9e('0x10'),this[_0x0a9e('0x11')][_0x0a9e('0xe')](this));ami['on'](_0x0a9e('0x12'),this[_0x0a9e('0x13')]['bind'](this));ami['on'](_0x0a9e('0x14'),this[_0x0a9e('0x15')][_0x0a9e('0xe')](this));ami['on'](_0x0a9e('0x16'),this[_0x0a9e('0x17')][_0x0a9e('0xe')](this));ami['on']('musiconholdstart',this[_0x0a9e('0x18')]['bind'](this));ami['on'](_0x0a9e('0x19'),this['syncMusicOnHoldStop'][_0x0a9e('0xe')](this));ami['on'](_0x0a9e('0x1a'),this['syncAttendedTransfer'][_0x0a9e('0xe')](this));ami['on']('blindtransfer',this[_0x0a9e('0x1b')][_0x0a9e('0xe')](this));}VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x1d')]=function(_0x31b1ca,_0x2eb11f,_0x530eb7){io['to'](_0x31b1ca)[_0x0a9e('0x1d')](_0x2eb11f,_0x530eb7);};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x1e')]=function(_0x1c696a){return 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if(!this[_0x0a9e('0x8')][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55][_0x0a9e('0x4b')]&&!this['channels'][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55][_0x0a9e('0x12')]){logger['info']('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:answered_elsewhere',_0x4c1c0e[_0x0a9e('0x26')],this['channels'][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55]['membername'],_0x148f55);this[_0x0a9e('0x8')][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55][_0x0a9e('0x4b')]=!![];this['channels'][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55][_0x0a9e('0x4c')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');this[_0x0a9e('0x8')][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55]['answeredelsewheredestinationuniqueid']=_0x4c1c0e[_0x0a9e('0x22')];this['channels'][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55]['answeredelsewheremembername']=_0x4c1c0e[_0x0a9e('0x21')];this['channels'][_0x4c1c0e['uniqueid']][_0x148f55]['lastevent']=_0x0a9e('0x4d');this['channels'][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55][_0x0a9e('0x4e')]=_0x0a9e('0x4d');logger[_0x0a9e('0x23')](_0x0a9e('0x4f'),_0x4c1c0e[_0x0a9e('0x26')],util[_0x0a9e('0x25')](this[_0x0a9e('0x8')][_0x4c1c0e['uniqueid']][_0x148f55],{'showHidden':![],'depth':null}));ami[_0x0a9e('0x1d')](_0x0a9e('0x50'),this[_0x0a9e('0x8')][_0x4c1c0e[_0x0a9e('0x26')]][_0x148f55]);}}}}}}catch(_0xb83dfd){logger[_0x0a9e('0x37')]('[%s][voiceAgentReport][agentconnect]',_0x4c1c0e[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0xb83dfd,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x0a9e('0x51')]=function(_0x5cc8fb){try{if(this[_0x0a9e('0x1e')](_0x5cc8fb)){logger['debug']('[%s][voiceAgentReport][agentringnoanswer]\x20event:',_0x5cc8fb['uniqueid'],util[_0x0a9e('0x25')](_0x5cc8fb,{'showHidden':![],'depth':null}));if(this['channels'][_0x5cc8fb[_0x0a9e('0x26')]]&&this[_0x0a9e('0x8')][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb[_0x0a9e('0x22')]]){logger[_0x0a9e('0x20')](_0x0a9e('0x52'),_0x5cc8fb['uniqueid'],_0x5cc8fb[_0x0a9e('0x21')],_0x5cc8fb['destuniqueid']);this[_0x0a9e('0x8')][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb[_0x0a9e('0x22')]]['agentringnoanswer']=!![];this[_0x0a9e('0x8')][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb[_0x0a9e('0x22')]][_0x0a9e('0x4c')]=moment()['format'](_0x0a9e('0x27'));this[_0x0a9e('0x8')][_0x5cc8fb['uniqueid']][_0x5cc8fb[_0x0a9e('0x22')]][_0x0a9e('0x53')]=_0x0a9e('0x54');this[_0x0a9e('0x8')][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb['destuniqueid']][_0x0a9e('0x4e')]=_0x0a9e('0x54');logger[_0x0a9e('0x23')]('[%s][voiceAgentReport][agentringnoanswer]\x20sending\x20agentringnoanswer\x20event:',_0x5cc8fb[_0x0a9e('0x26')],util['inspect'](this['channels'][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb[_0x0a9e('0x22')]],{'showHidden':![],'depth':null}));ami[_0x0a9e('0x1d')](_0x0a9e('0x55'),this[_0x0a9e('0x8')][_0x5cc8fb[_0x0a9e('0x26')]][_0x5cc8fb[_0x0a9e('0x22')]]);}}}catch(_0x54a37d){logger[_0x0a9e('0x37')](_0x0a9e('0x56'),_0x5cc8fb[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x54a37d,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x11')]=function(_0x320898){try{if(this[_0x0a9e('0x1e')](_0x320898)){logger[_0x0a9e('0x23')](_0x0a9e('0x57'),_0x320898['uniqueid'],util[_0x0a9e('0x25')](_0x320898,{'showHidden':![],'depth':null}));if(this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]]){for(var 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this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]]){if(this['channels'][_0x320898[_0x0a9e('0x26')]][_0x0a9e('0x58')](_0x4edbb0)&&!this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0][_0x0a9e('0x4b')]&&!this['channels'][_0x320898['uniqueid']][_0x4edbb0]['agentcomplete']){logger[_0x0a9e('0x20')](_0x0a9e('0x59'),_0x320898[_0x0a9e('0x26')],this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0][_0x0a9e('0x21')],_0x4edbb0);this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0]['agentringnoanswer']=!![];this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0][_0x0a9e('0x4c')]=moment()['format'](_0x0a9e('0x27'));this['channels'][_0x320898[_0x0a9e('0x26')]][_0x4edbb0][_0x0a9e('0x53')]='abandoned';this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0][_0x0a9e('0x4e')]=_0x0a9e('0x5a');logger['debug'](_0x0a9e('0x5b'),_0x320898[_0x0a9e('0x26')],util[_0x0a9e('0x25')](this[_0x0a9e('0x8')][_0x320898['uniqueid']][_0x4edbb0],{'showHidden':![],'depth':null}));ami[_0x0a9e('0x1d')](_0x0a9e('0x5c'),this[_0x0a9e('0x8')][_0x320898[_0x0a9e('0x26')]][_0x4edbb0]);}}}}}catch(_0x4abc8f){logger[_0x0a9e('0x37')](_0x0a9e('0x5d'),_0x320898[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x4abc8f,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x13')]=function(_0x40fc56){try{if(this[_0x0a9e('0x1e')](_0x40fc56)){logger[_0x0a9e('0x23')](_0x0a9e('0x5e'),_0x40fc56[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x40fc56,{'showHidden':![],'depth':null}));if(this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]]){for(var _0x5b35db in this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]]){if(this[_0x0a9e('0x8')][_0x40fc56['uniqueid']][_0x0a9e('0x58')](_0x5b35db)){if(this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x3c')]&&!this['channels'][_0x40fc56['uniqueid']][_0x5b35db][_0x0a9e('0x12')]){logger[_0x0a9e('0x20')]('[%s][voiceAgentReport][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x40fc56[_0x0a9e('0x26')],this['channels'][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x21')],_0x5b35db);this['channels'][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x12')]=!![];this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x5f')]=moment()[_0x0a9e('0x35')](_0x0a9e('0x27'));this['channels'][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x53')]=_0x0a9e('0x60');this[_0x0a9e('0x8')][_0x40fc56['uniqueid']][_0x5b35db][_0x0a9e('0x4e')]=_0x40fc56[_0x0a9e('0x4e')]=='transfer'?_0x0a9e('0x61'):_0x40fc56['reason'];this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x62')]=_0x40fc56[_0x0a9e('0x62')];if(this['voiceQueues'][_0x40fc56['queue']]&&this[_0x0a9e('0x9')][_0x40fc56[_0x0a9e('0x28')]][_0x0a9e('0x63')]){this['channels'][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db][_0x0a9e('0x64')]=this['voiceQueues'][_0x40fc56['queue']][_0x0a9e('0x65')];this['channels'][_0x40fc56['uniqueid']][_0x5b35db]['agentacw']=!![];}this[_0x0a9e('0xa')][_0x40fc56[_0x0a9e('0x32')]]=_[_0x0a9e('0x2d')](this[_0x0a9e('0xa')][_0x40fc56[_0x0a9e('0x32')]],[_0x0a9e('0x28'),'destconnectedlinenum']);logger[_0x0a9e('0x23')]('[%s][voiceAgentReport][agentcomplete]\x20sending\x20agentcomplete\x20event:',_0x40fc56[_0x0a9e('0x26')],util[_0x0a9e('0x25')](this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db],{'showHidden':![],'depth':null}));ami['emit'](_0x0a9e('0x66'),this[_0x0a9e('0x8')][_0x40fc56[_0x0a9e('0x26')]][_0x5b35db]);logger['debug'](_0x0a9e('0x67'),_0x40fc56[_0x0a9e('0x26')],util[_0x0a9e('0x25')]({'id':this[_0x0a9e('0xa')][_0x40fc56[_0x0a9e('0x32')]]['id'],'destaccountcode':_0x40fc56[_0x0a9e('0x68')]},{'showHidden':![],'depth':null}));this[_0x0a9e('0x1d')](util[_0x0a9e('0x35')]('user:%s',_0x40fc56[_0x0a9e('0x21')]),_0x0a9e('0x69'),{'id':this['agents'][_0x40fc56[_0x0a9e('0x32')]]['id'],'destaccountcode':_0x40fc56[_0x0a9e('0x68')]});}}}}}}catch(_0x3a1974){logger['error'](_0x0a9e('0x6a'),_0x40fc56['uniqueid'],util[_0x0a9e('0x25')](_0x3a1974,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x15')]=function(_0x1f29bd){try{if(this[_0x0a9e('0x1e')](_0x1f29bd)){logger[_0x0a9e('0x23')](_0x0a9e('0x6b'),_0x1f29bd[_0x0a9e('0x26')],util['inspect'](_0x1f29bd,{'showHidden':![],'depth':null}));this[_0x0a9e('0x6c')](_0x1f29bd[_0x0a9e('0x26')],_[_0x0a9e('0x6d')](_0x1f29bd[_0x0a9e('0x6e')])[0x0],_0x1f29bd[_0x0a9e('0x6f')]);if(this[_0x0a9e('0x8')][_0x1f29bd[_0x0a9e('0x26')]]){for(var _0x33f0c9 in this[_0x0a9e('0x8')][_0x1f29bd[_0x0a9e('0x26')]]){if(this[_0x0a9e('0x8')][_0x1f29bd[_0x0a9e('0x26')]][_0x0a9e('0x58')](_0x33f0c9)){logger['info'](_0x0a9e('0x70'),_0x1f29bd[_0x0a9e('0x26')],_0x33f0c9,_[_0x0a9e('0x6d')](_0x1f29bd[_0x0a9e('0x6e')])[0x0],_0x1f29bd[_0x0a9e('0x6f')]);if(_['isUndefined'](this[_0x0a9e('0x8')][_0x1f29bd[_0x0a9e('0x26')]][_0x33f0c9]['variables'])){this[_0x0a9e('0x8')][_0x1f29bd['uniqueid']][_0x33f0c9][_0x0a9e('0xb')]={};}this[_0x0a9e('0x8')][_0x1f29bd[_0x0a9e('0x26')]][_0x33f0c9][_0x0a9e('0xb')]=this['variables'][_0x1f29bd[_0x0a9e('0x26')]];}}}}}catch(_0x4cf72d){logger[_0x0a9e('0x37')](_0x0a9e('0x71'),_0x1f29bd['uniqueid'],util[_0x0a9e('0x25')](_0x4cf72d,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x6c')]=function(_0x4ab276,_0x4c788f,_0x1b82b7){var _0x6ba2be=[_0x0a9e('0x72'),_0x0a9e('0x73'),_0x0a9e('0x74'),_0x0a9e('0x75'),_0x0a9e('0x76'),_0x0a9e('0x77'),_0x0a9e('0x78'),'rtpaudioqosrttbridged',_0x0a9e('0x79'),'sipuri',_0x0a9e('0x7a'),_0x0a9e('0x7b'),_0x0a9e('0x7c'),_0x0a9e('0x7d'),_0x0a9e('0x7e'),'memberlastcall',_0x0a9e('0x21'),_0x0a9e('0x7f'),_0x0a9e('0x80')];if(!_[_0x0a9e('0x81')](_0x4c788f)&&!_[_0x0a9e('0x82')](_0x6ba2be,_0x4c788f)){if(_['isUndefined'](this['variables'][_0x4ab276])){this[_0x0a9e('0xb')][_0x4ab276]={};}this['variables'][_0x4ab276][_0x4c788f]=_0x1b82b7;}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x17')]=function(_0x4672e1){try{if(this[_0x0a9e('0x1e')](_0x4672e1)){logger[_0x0a9e('0x23')](_0x0a9e('0x83'),_0x4672e1['uniqueid'],util['inspect'](_0x4672e1,{'showHidden':![],'depth':null}));if(this[_0x0a9e('0x8')][_0x4672e1['uniqueid']]){for(var _0x2469d1 in this['channels'][_0x4672e1[_0x0a9e('0x26')]]){if(this['channels'][_0x4672e1['uniqueid']][_0x0a9e('0x58')](_0x2469d1)){if(this[_0x0a9e('0x8')][_0x4672e1['uniqueid']][_0x2469d1][_0x0a9e('0x4e')]==_0x0a9e('0x84')&&this[_0x0a9e('0x8')][_0x4672e1[_0x0a9e('0x26')]][_0x2469d1][_0x0a9e('0x12')]){logger['info']('[%s][voiceAgentReport][hangup]\x20destuniqueid:%s',_0x4672e1[_0x0a9e('0x26')],_0x2469d1);this[_0x0a9e('0x8')][_0x4672e1[_0x0a9e('0x26')]][_0x2469d1][_0x0a9e('0x5f')]=moment()[_0x0a9e('0x35')]('YYYY-MM-DD\x20HH:mm:ss');}}}logger[_0x0a9e('0x23')](_0x0a9e('0x85'),_0x4672e1['uniqueid'],util[_0x0a9e('0x25')](_[_0x0a9e('0x86')](this[_0x0a9e('0x8')][_0x4672e1[_0x0a9e('0x26')]]),{'showHidden':![],'depth':null}));ami[_0x0a9e('0x1d')](_0x0a9e('0x87'),_[_0x0a9e('0x86')](this[_0x0a9e('0x8')][_0x4672e1[_0x0a9e('0x26')]]));delete this[_0x0a9e('0x8')][_0x4672e1['uniqueid']];}if(this[_0x0a9e('0xb')][_0x4672e1[_0x0a9e('0x26')]]){delete this[_0x0a9e('0xb')][_0x4672e1[_0x0a9e('0x26')]];}}}catch(_0x1d0b02){logger['error']('[%s][voiceAgentReport][hangup]',_0x4672e1[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x1d0b02,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x0a9e('0x1c')][_0x0a9e('0x88')]=function(_0x34f7b5){try{if(this['isNotNull'](_0x34f7b5)){logger[_0x0a9e('0x23')](_0x0a9e('0x89'),_0x34f7b5[_0x0a9e('0x26')],util['inspect'](_0x34f7b5,{'showHidden':![],'depth':null}));if(this[_0x0a9e('0x8')][_0x34f7b5['transfereeuniqueid']]){for(var _0x2144ca in this['channels'][_0x34f7b5[_0x0a9e('0x8a')]]){if(this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]]['hasOwnProperty'](_0x2144ca)){if(_0x34f7b5[_0x0a9e('0x8b')]===_0x2144ca){logger['info'](_0x0a9e('0x8c'),_0x34f7b5[_0x0a9e('0x26')],this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]][_0x2144ca][_0x0a9e('0x21')],_0x2144ca);var _0x1bee04=moment();this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]][_0x2144ca][_0x0a9e('0x12')]=!![];this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]][_0x2144ca][_0x0a9e('0x5f')]=moment()[_0x0a9e('0x35')](_0x0a9e('0x27'));this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]][_0x2144ca]['lastevent']='complete';this[_0x0a9e('0x8')][_0x34f7b5['transfereeuniqueid']][_0x2144ca][_0x0a9e('0x4e')]=_0x0a9e('0x84');this['channels'][_0x34f7b5[_0x0a9e('0x8a')]][_0x2144ca][_0x0a9e('0x62')]=_0x1bee04[_0x0a9e('0x8d')](this[_0x0a9e('0x8')][_0x34f7b5['transfereeuniqueid']][_0x2144ca][_0x0a9e('0x3c')],_0x0a9e('0x8e'));}}}}if(this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8f')]]){var _0x5d0e1f=this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8f')]];this[_0x0a9e('0x8')][_0x34f7b5['secondtransfereruniqueid']]=this[_0x0a9e('0x8')][_0x34f7b5[_0x0a9e('0x8a')]];this[_0x0a9e('0x8')][_0x34f7b5['transfereeuniqueid']]=_0x5d0e1f;}}}catch(_0x303f75){logger[_0x0a9e('0x37')](_0x0a9e('0x90'),_0x34f7b5[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x303f75,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x0a9e('0x1b')]=function(_0x289e65){try{if(this['isNotNull'](_0x289e65)){logger[_0x0a9e('0x23')](_0x0a9e('0x91'),_0x289e65[_0x0a9e('0x26')],util['inspect'](_0x289e65,{'showHidden':![],'depth':null}));if(this['channels'][_0x289e65['transfereeuniqueid']]){for(var _0x1015aa in this[_0x0a9e('0x8')][_0x289e65['transfereeuniqueid']]){if(this[_0x0a9e('0x8')][_0x289e65[_0x0a9e('0x8a')]][_0x0a9e('0x58')](_0x1015aa)){if(_0x289e65['transfereruniqueid']===_0x1015aa){logger[_0x0a9e('0x20')](_0x0a9e('0x92'),_0x289e65[_0x0a9e('0x26')],this[_0x0a9e('0x8')][_0x289e65[_0x0a9e('0x8a')]][_0x1015aa][_0x0a9e('0x21')],_0x1015aa);var _0x40e6e7=moment();this[_0x0a9e('0x8')][_0x289e65[_0x0a9e('0x8a')]][_0x1015aa]['agentcomplete']=!![];this[_0x0a9e('0x8')][_0x289e65['transfereeuniqueid']][_0x1015aa][_0x0a9e('0x5f')]=_0x40e6e7;this[_0x0a9e('0x8')][_0x289e65[_0x0a9e('0x8a')]][_0x1015aa][_0x0a9e('0x53')]=_0x0a9e('0x60');this[_0x0a9e('0x8')][_0x289e65['transfereeuniqueid']][_0x1015aa][_0x0a9e('0x4e')]=_0x0a9e('0x84');this[_0x0a9e('0x8')][_0x289e65[_0x0a9e('0x8a')]][_0x1015aa]['talktime']=_0x40e6e7[_0x0a9e('0x8d')](this[_0x0a9e('0x8')][_0x289e65[_0x0a9e('0x8a')]][_0x1015aa][_0x0a9e('0x3c')],_0x0a9e('0x8e'));}}}}}}catch(_0x2be526){logger[_0x0a9e('0x37')](_0x0a9e('0x93'),_0x289e65[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x2be526,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x0a9e('0x18')]=function(_0x88b25f){var 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_0x3db98f='';try{if(this[_0x0a9e('0x1e')](_0x15a9ed)){logger[_0x0a9e('0x23')]('[%s][voiceAgentReport][musiconholdstop]\x20event:',_0x15a9ed[_0x0a9e('0x26')],util['inspect'](_0x15a9ed,{'showHidden':![],'depth':null}));if(_0x15a9ed['channel']){_0x3db98f=_0x15a9ed['channel'][_0x0a9e('0x96')](0x0,_0x15a9ed[_0x0a9e('0x95')][_0x0a9e('0x9b')]('-'));if(this[_0x0a9e('0xa')][_0x3db98f]){logger['info'](_0x0a9e('0x9c'),_0x15a9ed[_0x0a9e('0x26')],_0x3db98f);this[_0x0a9e('0xa')][_0x3db98f][_0x0a9e('0x98')]=![];}}}}catch(_0x2c8d1d){logger['error']('[%s][voiceAgentReport][musiconholdstop]',_0x15a9ed[_0x0a9e('0x26')],util[_0x0a9e('0x25')](_0x2c8d1d,{'showHidden':![],'depth':null}));}};module[_0x0a9e('0x9d')]=VoiceAgentReport;
\ No newline at end of file
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_0x3800af=function(_0x4ed5e4){while(--_0x4ed5e4){_0x2dae4d['push'](_0x2dae4d['shift']());}};_0x3800af(++_0x4b7af6);}(_0xa742,0x15e));var _0x2a74=function(_0x350a58,_0x40e6ce){_0x350a58=_0x350a58-0x0;var _0x26ebb1=_0xa742[_0x350a58];return _0x26ebb1;};'use strict';var _=require('lodash');var moment=require(_0x2a74('0x0'));var util=require(_0x2a74('0x1'));var Redis=require(_0x2a74('0x2'));var config=require(_0x2a74('0x3'));var logger=require(_0x2a74('0x4'))(_0x2a74('0x5'));var ami=require('../ami');config[_0x2a74('0x6')]=_[_0x2a74('0x7')](config[_0x2a74('0x6')],{'host':_0x2a74('0x8'),'port':0x18eb});var io=require(_0x2a74('0x9'))(new Redis(config[_0x2a74('0x6')]));function VoiceAgentReport(_0x549a34){this[_0x2a74('0xa')]={};this['voiceChannels']=_0x549a34['channels'];this[_0x2a74('0xb')]=_0x549a34[_0x2a74('0xb')];this[_0x2a74('0xc')]=_0x549a34[_0x2a74('0xc')];this['variables']={};ami['on'](_0x2a74('0xd'),this[_0x2a74('0xe')][_0x2a74('0xf')](this));ami['on'](_0x2a74('0x10'),this[_0x2a74('0x11')]['bind'](this));ami['on'](_0x2a74('0x12'),this[_0x2a74('0x13')]['bind'](this));ami['on'](_0x2a74('0x14'),this[_0x2a74('0x15')][_0x2a74('0xf')](this));ami['on'](_0x2a74('0x16'),this['syncAgentComplete'][_0x2a74('0xf')](this));ami['on'](_0x2a74('0x17'),this[_0x2a74('0x18')][_0x2a74('0xf')](this));ami['on'](_0x2a74('0x19'),this[_0x2a74('0x1a')]['bind'](this));ami['on'](_0x2a74('0x1b'),this[_0x2a74('0x1c')][_0x2a74('0xf')](this));ami['on'](_0x2a74('0x1d'),this['syncMusicOnHoldStop'][_0x2a74('0xf')](this));ami['on'](_0x2a74('0x1e'),this[_0x2a74('0x1f')][_0x2a74('0xf')](this));ami['on'](_0x2a74('0x20'),this[_0x2a74('0x21')][_0x2a74('0xf')](this));}VoiceAgentReport[_0x2a74('0x22')]['emit']=function(_0x578b28,_0x49188a,_0x523687){io['to'](_0x578b28)[_0x2a74('0x23')](_0x49188a,_0x523687);};VoiceAgentReport[_0x2a74('0x22')][_0x2a74('0x24')]=function(_0x58b161){return _0x58b161!==null&&!_[_0x2a74('0x25')](_0x58b161);};VoiceAgentReport[_0x2a74('0x22')][_0x2a74('0xe')]=function(_0x300ca4){try{if(this['isNotNull'](_0x300ca4)){logger[_0x2a74('0x26')](_0x2a74('0x27'),_0x300ca4[_0x2a74('0x28')],_0x300ca4['membername'],_0x300ca4[_0x2a74('0x29')]);logger[_0x2a74('0x2a')]('[%s][voiceAgentReport][agentcalled]\x20event:',_0x300ca4[_0x2a74('0x28')],util['inspect'](_0x300ca4,{'showHidden':![],'depth':null}));if(_['isUndefined'](this[_0x2a74('0xa')][_0x300ca4[_0x2a74('0x28')]])){this[_0x2a74('0xa')][_0x300ca4[_0x2a74('0x28')]]={};}if(_[_0x2a74('0x25')](this[_0x2a74('0xa')][_0x300ca4[_0x2a74('0x28')]][_0x300ca4['destuniqueid']])){this['channels'][_0x300ca4[_0x2a74('0x28')]][_0x300ca4[_0x2a74('0x29')]]={'agentcalledAt':moment()[_0x2a74('0x2b')](_0x2a74('0x2c')),'lastevent':'called','mandatoryDisposition':this[_0x2a74('0xb')][_0x300ca4[_0x2a74('0x2d')]]?this['voiceQueues'][_0x300ca4['queue']][_0x2a74('0x2e')]||![]:![],'type':this[_0x2a74('0xb')][_0x300ca4[_0x2a74('0x2d')]]?this['voiceQueues'][_0x300ca4[_0x2a74('0x2d')]]['type']||'inbound':_0x2a74('0x2f'),'variables':this[_0x2a74('0x30')][_0x300ca4[_0x2a74('0x28')]],'motionChannel':_0x2a74('0x31')};}_[_0x2a74('0x32')](this['channels'][_0x300ca4[_0x2a74('0x28')]][_0x300ca4[_0x2a74('0x29')]],_[_0x2a74('0x33')](_0x300ca4,[_0x2a74('0x34'),_0x2a74('0x35')]));logger[_0x2a74('0x2a')]('[%s][voiceAgentReport][agentcalled]\x20sending\x20agentcalled\x20event:',_0x300ca4[_0x2a74('0x28')],util[_0x2a74('0x36')](this[_0x2a74('0xa')][_0x300ca4[_0x2a74('0x28')]][_0x300ca4[_0x2a74('0x29')]],{'showHidden':![],'depth':null}));ami[_0x2a74('0x23')]('custom:agentcalled',this[_0x2a74('0xa')][_0x300ca4[_0x2a74('0x28')]][_0x300ca4[_0x2a74('0x29')]]);var _0x258eff={'id':this[_0x2a74('0xc')][_0x300ca4[_0x2a74('0x37')]]['id'],'calleridnum':this['channels'][_0x300ca4[_0x2a74('0x28')]][_0x300ca4[_0x2a74('0x29')]][_0x2a74('0x38')],'queue':this[_0x2a74('0xa')][_0x300ca4[_0x2a74('0x28')]][_0x300ca4['destuniqueid']][_0x2a74('0x2d')],'variables':this[_0x2a74('0xa')][_0x300ca4[_0x2a74('0x28')]][_0x300ca4['destuniqueid']]['variables']};logger['debug'](_0x2a74('0x39'),_0x300ca4[_0x2a74('0x28')],util[_0x2a74('0x36')](_0x258eff,{'showHidden':![],'depth':null}));this[_0x2a74('0x23')](util[_0x2a74('0x2b')]('user:%s',_0x300ca4[_0x2a74('0x3a')]),_0x2a74('0x3b'),_0x258eff);}}catch(_0x3f9023){logger[_0x2a74('0x3c')](_0x2a74('0x3d'),_0x300ca4[_0x2a74('0x28')],util[_0x2a74('0x36')](_0x3f9023,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x2a74('0x11')]=function(_0x327f87){try{if(this[_0x2a74('0x24')](_0x327f87)){if(this['channels'][_0x327f87[_0x2a74('0x28')]]){logger[_0x2a74('0x2a')]('[%s][voiceAgentReport][agentconnect]\x20event:',_0x327f87['uniqueid'],util['inspect'](_0x327f87,{'showHidden':![],'depth':null}));for(var 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_0x3ecd04=this[_0x2a74('0x46')][this['channels'][_0x327f87[_0x2a74('0x28')]][_0x408b20]['uniqueid']][_0x2a74('0x47')];this[_0x2a74('0xa')][_0x327f87[_0x2a74('0x28')]][_0x408b20]['routealias']=_0x3ecd04;_0x327f87[_0x2a74('0x47')]=_0x3ecd04;}_['merge'](this['agents'][_0x327f87[_0x2a74('0x37')]],_['pick'](_0x327f87,[_0x2a74('0x2d'),_0x2a74('0x48'),_0x2a74('0x47')]));logger['debug'](_0x2a74('0x49'),_0x327f87[_0x2a74('0x28')],util['inspect'](this[_0x2a74('0xa')][_0x327f87['uniqueid']][_0x327f87[_0x2a74('0x29')]],{'showHidden':![],'depth':null}));ami[_0x2a74('0x23')](_0x2a74('0x4a'),this['channels'][_0x327f87[_0x2a74('0x28')]][_0x327f87[_0x2a74('0x29')]]);logger[_0x2a74('0x2a')](_0x2a74('0x4b'),_0x327f87[_0x2a74('0x28')],util[_0x2a74('0x36')](this[_0x2a74('0xa')][_0x327f87['uniqueid']][_0x327f87[_0x2a74('0x29')]],{'showHidden':![],'depth':null}));this[_0x2a74('0x23')](util[_0x2a74('0x2b')](_0x2a74('0x4c'),_0x327f87[_0x2a74('0x3a')]),_0x2a74('0x4d'),this['channels'][_0x327f87[_0x2a74('0x28')]][_0x327f87[_0x2a74('0x29')]]);}else if(!this['channels'][_0x327f87[_0x2a74('0x28')]][_0x408b20]['agentringnoanswer']&&!this[_0x2a74('0xa')][_0x327f87['uniqueid']][_0x408b20]['agentcomplete']){logger[_0x2a74('0x26')]('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:answered_elsewhere',_0x327f87[_0x2a74('0x28')],this['channels'][_0x327f87[_0x2a74('0x28')]][_0x408b20]['membername'],_0x408b20);this[_0x2a74('0xa')][_0x327f87[_0x2a74('0x28')]][_0x408b20][_0x2a74('0x12')]=!![];this[_0x2a74('0xa')][_0x327f87['uniqueid']][_0x408b20][_0x2a74('0x4e')]=moment()[_0x2a74('0x2b')]('YYYY-MM-DD\x20HH:mm:ss');this['channels'][_0x327f87[_0x2a74('0x28')]][_0x408b20][_0x2a74('0x4f')]=_0x327f87[_0x2a74('0x29')];this[_0x2a74('0xa')][_0x327f87['uniqueid']][_0x408b20][_0x2a74('0x50')]=_0x327f87['membername'];this['channels'][_0x327f87[_0x2a74('0x28')]][_0x408b20][_0x2a74('0x45')]='answered_elsewhere';this['channels'][_0x327f87['uniqueid']][_0x408b20][_0x2a74('0x51')]='answered_elsewhere';logger[_0x2a74('0x2a')](_0x2a74('0x52'),_0x327f87['uniqueid'],util[_0x2a74('0x36')](this[_0x2a74('0xa')][_0x327f87[_0x2a74('0x28')]][_0x408b20],{'showHidden':![],'depth':null}));ami['emit'](_0x2a74('0x53'),this[_0x2a74('0xa')][_0x327f87['uniqueid']][_0x408b20]);}}}}}}catch(_0x339a34){logger['error']('[%s][voiceAgentReport][agentconnect]',_0x327f87[_0x2a74('0x28')],util['inspect'](_0x339a34,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2a74('0x22')][_0x2a74('0x13')]=function(_0x533e81){try{if(this[_0x2a74('0x24')](_0x533e81)){logger[_0x2a74('0x2a')](_0x2a74('0x54'),_0x533e81[_0x2a74('0x28')],util[_0x2a74('0x36')](_0x533e81,{'showHidden':![],'depth':null}));if(this[_0x2a74('0xa')][_0x533e81[_0x2a74('0x28')]]&&this[_0x2a74('0xa')][_0x533e81[_0x2a74('0x28')]][_0x533e81[_0x2a74('0x29')]]){logger[_0x2a74('0x26')](_0x2a74('0x55'),_0x533e81[_0x2a74('0x28')],_0x533e81[_0x2a74('0x3a')],_0x533e81[_0x2a74('0x29')]);this['channels'][_0x533e81[_0x2a74('0x28')]][_0x533e81[_0x2a74('0x29')]][_0x2a74('0x12')]=!![];this[_0x2a74('0xa')][_0x533e81[_0x2a74('0x28')]][_0x533e81[_0x2a74('0x29')]][_0x2a74('0x4e')]=moment()[_0x2a74('0x2b')](_0x2a74('0x2c'));this[_0x2a74('0xa')][_0x533e81['uniqueid']][_0x533e81[_0x2a74('0x29')]][_0x2a74('0x45')]=_0x2a74('0x56');this[_0x2a74('0xa')][_0x533e81[_0x2a74('0x28')]][_0x533e81['destuniqueid']]['reason']=_0x2a74('0x56');logger['debug'](_0x2a74('0x57'),_0x533e81[_0x2a74('0x28')],util['inspect'](this['channels'][_0x533e81[_0x2a74('0x28')]][_0x533e81['destuniqueid']],{'showHidden':![],'depth':null}));ami['emit']('custom:agentringnoanswer',this[_0x2a74('0xa')][_0x533e81[_0x2a74('0x28')]][_0x533e81[_0x2a74('0x29')]]);}}}catch(_0x21e979){logger[_0x2a74('0x3c')]('[%s][voiceAgentReport][agentringnoanswer]',_0x533e81['uniqueid'],util[_0x2a74('0x36')](_0x21e979,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2a74('0x22')][_0x2a74('0x15')]=function(_0xc9d875){try{if(this[_0x2a74('0x24')](_0xc9d875)){logger['debug']('[%s][voiceAgentReport][queuecallerabandon]\x20event:',_0xc9d875[_0x2a74('0x28')],util[_0x2a74('0x36')](_0xc9d875,{'showHidden':![],'depth':null}));if(this[_0x2a74('0xa')][_0xc9d875['uniqueid']]){for(var 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this['channels'][_0x45b984[_0x2a74('0x28')]]){if(this[_0x2a74('0xa')][_0x45b984[_0x2a74('0x28')]][_0x2a74('0x3e')](_0x22e1be)){if(this[_0x2a74('0xa')][_0x45b984[_0x2a74('0x28')]][_0x22e1be][_0x2a74('0x51')]==_0x2a74('0x5f')&&this[_0x2a74('0xa')][_0x45b984['uniqueid']][_0x22e1be][_0x2a74('0x16')]){logger[_0x2a74('0x26')](_0x2a74('0x81'),_0x45b984[_0x2a74('0x28')],_0x22e1be);this[_0x2a74('0xa')][_0x45b984[_0x2a74('0x28')]][_0x22e1be][_0x2a74('0x5e')]=moment()[_0x2a74('0x2b')]('YYYY-MM-DD\x20HH:mm:ss');}}}logger['debug']('[%s][voiceAgentReport][hangup]\x20sending\x20voiceAgentReport\x20event:',_0x45b984[_0x2a74('0x28')],util['inspect'](_[_0x2a74('0x82')](this[_0x2a74('0xa')][_0x45b984[_0x2a74('0x28')]]),{'showHidden':![],'depth':null}));ami[_0x2a74('0x23')]('custom:voiceAgentReport',_[_0x2a74('0x82')](this[_0x2a74('0xa')][_0x45b984[_0x2a74('0x28')]]));delete this[_0x2a74('0xa')][_0x45b984[_0x2a74('0x28')]];}if(this[_0x2a74('0x30')][_0x45b984[_0x2a74('0x28')]]){delete this['variables'][_0x45b984[_0x2a74('0x28')]];}}}catch(_0x420127){logger[_0x2a74('0x3c')]('[%s][voiceAgentReport][hangup]',_0x45b984[_0x2a74('0x28')],util[_0x2a74('0x36')](_0x420127,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2a74('0x22')][_0x2a74('0x1f')]=function(_0xc1a82e){try{if(this['isNotNull'](_0xc1a82e)){logger[_0x2a74('0x2a')](_0x2a74('0x83'),_0xc1a82e[_0x2a74('0x28')],util['inspect'](_0xc1a82e,{'showHidden':![],'depth':null}));if(this[_0x2a74('0xa')][_0xc1a82e['transfereeuniqueid']]){for(var _0x5b52dd in this[_0x2a74('0xa')][_0xc1a82e[_0x2a74('0x84')]]){if(this['channels'][_0xc1a82e['transfereeuniqueid']][_0x2a74('0x3e')](_0x5b52dd)){if(_0xc1a82e[_0x2a74('0x85')]===_0x5b52dd){logger[_0x2a74('0x26')](_0x2a74('0x86'),_0xc1a82e[_0x2a74('0x28')],this[_0x2a74('0xa')][_0xc1a82e[_0x2a74('0x84')]][_0x5b52dd]['membername'],_0x5b52dd);var _0x38e1b8=moment();this[_0x2a74('0xa')][_0xc1a82e[_0x2a74('0x84')]][_0x5b52dd][_0x2a74('0x16')]=!![];this[_0x2a74('0xa')][_0xc1a82e[_0x2a74('0x84')]][_0x5b52dd][_0x2a74('0x5e')]=moment()[_0x2a74('0x2b')](_0x2a74('0x2c'));this[_0x2a74('0xa')][_0xc1a82e[_0x2a74('0x84')]][_0x5b52dd][_0x2a74('0x45')]=_0x2a74('0x87');this[_0x2a74('0xa')][_0xc1a82e[_0x2a74('0x84')]][_0x5b52dd][_0x2a74('0x51')]='transfer';this[_0x2a74('0xa')][_0xc1a82e[_0x2a74('0x84')]][_0x5b52dd][_0x2a74('0x61')]=_0x38e1b8['diff'](this['channels'][_0xc1a82e[_0x2a74('0x84')]][_0x5b52dd][_0x2a74('0x3f')],_0x2a74('0x88'));}}}}if(this[_0x2a74('0xa')][_0xc1a82e['secondtransfereruniqueid']]){var _0x208536=this[_0x2a74('0xa')][_0xc1a82e['secondtransfereruniqueid']];this[_0x2a74('0xa')][_0xc1a82e[_0x2a74('0x89')]]=this[_0x2a74('0xa')][_0xc1a82e['transfereeuniqueid']];this[_0x2a74('0xa')][_0xc1a82e[_0x2a74('0x84')]]=_0x208536;}}}catch(_0x427343){logger['error'](_0x2a74('0x8a'),_0xc1a82e[_0x2a74('0x28')],util['inspect'](_0x427343,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2a74('0x22')][_0x2a74('0x21')]=function(_0x5ac739){try{if(this[_0x2a74('0x24')](_0x5ac739)){logger['debug'](_0x2a74('0x8b'),_0x5ac739[_0x2a74('0x28')],util[_0x2a74('0x36')](_0x5ac739,{'showHidden':![],'depth':null}));if(this[_0x2a74('0xa')][_0x5ac739[_0x2a74('0x84')]]){for(var _0x345d01 in this[_0x2a74('0xa')][_0x5ac739['transfereeuniqueid']]){if(this['channels'][_0x5ac739[_0x2a74('0x84')]][_0x2a74('0x3e')](_0x345d01)){if(_0x5ac739[_0x2a74('0x8c')]===_0x345d01){logger[_0x2a74('0x26')](_0x2a74('0x8d'),_0x5ac739[_0x2a74('0x28')],this[_0x2a74('0xa')][_0x5ac739[_0x2a74('0x84')]][_0x345d01][_0x2a74('0x3a')],_0x345d01);var _0x3372bd=moment();this[_0x2a74('0xa')][_0x5ac739['transfereeuniqueid']][_0x345d01][_0x2a74('0x16')]=!![];this[_0x2a74('0xa')][_0x5ac739[_0x2a74('0x84')]][_0x345d01][_0x2a74('0x5e')]=_0x3372bd;this[_0x2a74('0xa')][_0x5ac739[_0x2a74('0x84')]][_0x345d01]['lastevent']=_0x2a74('0x87');this[_0x2a74('0xa')][_0x5ac739[_0x2a74('0x84')]][_0x345d01]['reason']=_0x2a74('0x5f');this[_0x2a74('0xa')][_0x5ac739[_0x2a74('0x84')]][_0x345d01][_0x2a74('0x61')]=_0x3372bd[_0x2a74('0x8e')](this['channels'][_0x5ac739[_0x2a74('0x84')]][_0x345d01][_0x2a74('0x3f')],_0x2a74('0x88'));}}}}}}catch(_0x53e996){logger[_0x2a74('0x3c')](_0x2a74('0x8f'),_0x5ac739['uniqueid'],util['inspect'](_0x53e996,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2a74('0x22')][_0x2a74('0x1c')]=function(_0x3d17ea){var _0x69068b='';try{if(this[_0x2a74('0x24')](_0x3d17ea)){logger[_0x2a74('0x2a')](_0x2a74('0x90'),_0x3d17ea['uniqueid'],util[_0x2a74('0x36')](_0x3d17ea,{'showHidden':![],'depth':null}));if(_0x3d17ea['channel']){_0x69068b=_0x3d17ea['channel'][_0x2a74('0x91')](0x0,_0x3d17ea['channel']['lastIndexOf']('-'));if(this[_0x2a74('0xc')][_0x69068b]){logger[_0x2a74('0x26')](_0x2a74('0x92'),_0x3d17ea[_0x2a74('0x28')],_0x69068b);this[_0x2a74('0xc')][_0x69068b][_0x2a74('0x93')]=!![];}}}}catch(_0x3fb2b9){logger[_0x2a74('0x3c')](_0x2a74('0x94'),_0x3d17ea['uniqueid'],util[_0x2a74('0x36')](_0x3fb2b9,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2a74('0x22')][_0x2a74('0x95')]=function(_0x6da5b3){var _0x393436='';try{if(this[_0x2a74('0x24')](_0x6da5b3)){logger['debug'](_0x2a74('0x96'),_0x6da5b3['uniqueid'],util[_0x2a74('0x36')](_0x6da5b3,{'showHidden':![],'depth':null}));if(_0x6da5b3[_0x2a74('0x97')]){_0x393436=_0x6da5b3['channel'][_0x2a74('0x91')](0x0,_0x6da5b3[_0x2a74('0x97')][_0x2a74('0x98')]('-'));if(this['agents'][_0x393436]){logger[_0x2a74('0x26')](_0x2a74('0x99'),_0x6da5b3[_0x2a74('0x28')],_0x393436);this['agents'][_0x393436][_0x2a74('0x93')]=![];}}}}catch(_0xac7dfc){logger[_0x2a74('0x3c')](_0x2a74('0x9a'),_0x6da5b3['uniqueid'],util[_0x2a74('0x36')](_0xac7dfc,{'showHidden':![],'depth':null}));}};module[_0x2a74('0x9b')]=VoiceAgentReport;
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff