// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
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_0x82054e=function(_0x2ec346){while(--_0x2ec346){_0x24061a['push'](_0x24061a['shift']());}};_0x82054e(++_0x1c9f4d);}(_0xe71e,0x103));var _0xee71=function(_0x506002,_0x17ad62){_0x506002=_0x506002-0x0;var _0x5a020c=_0xe71e[_0x506002];return _0x5a020c;};'use strict';var _=require(_0xee71('0x0'));var moment=require('moment');var util=require(_0xee71('0x1'));var Redis=require(_0xee71('0x2'));var config=require(_0xee71('0x3'));var logger=require('../../../config/logger')(_0xee71('0x4'));var ami=require(_0xee71('0x5'));config[_0xee71('0x6')]=_['defaults'](config[_0xee71('0x6')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xee71('0x6')]));function VoiceAgentReport(_0x4bb99f){this['channels']={};this[_0xee71('0x7')]=_0x4bb99f['voiceQueues'];this[_0xee71('0x8')]=_0x4bb99f[_0xee71('0x8')];this['variables']={};ami['on'](_0xee71('0x9'),this[_0xee71('0xa')][_0xee71('0xb')](this));ami['on']('agentconnect',this[_0xee71('0xc')]['bind'](this));ami['on'](_0xee71('0xd'),this[_0xee71('0xe')][_0xee71('0xb')](this));ami['on'](_0xee71('0xf'),this[_0xee71('0x10')][_0xee71('0xb')](this));ami['on'](_0xee71('0x11'),this['syncAgentComplete']['bind'](this));ami['on'](_0xee71('0x12'),this['syncVarSet'][_0xee71('0xb')](this));ami['on'](_0xee71('0x13'),this['syncHangup'][_0xee71('0xb')](this));ami['on'](_0xee71('0x14'),this[_0xee71('0x15')][_0xee71('0xb')](this));ami['on'](_0xee71('0x16'),this['syncMusicOnHoldStop']['bind'](this));ami['on'](_0xee71('0x17'),this[_0xee71('0x18')][_0xee71('0xb')](this));ami['on'](_0xee71('0x19'),this[_0xee71('0x1a')][_0xee71('0xb')](this));}VoiceAgentReport[_0xee71('0x1b')][_0xee71('0x1c')]=function(_0x7a88e2,_0x5afb12,_0x57251f){io['to'](_0x7a88e2)[_0xee71('0x1c')](_0x5afb12,_0x57251f);};VoiceAgentReport['prototype']['isNotNull']=function(_0x2ec0f8){return _0x2ec0f8!==null&&!_[_0xee71('0x1d')](_0x2ec0f8);};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0xa')]=function(_0x2ba154){try{if(this[_0xee71('0x1e')](_0x2ba154)){logger[_0xee71('0x1f')](_0xee71('0x20'),_0x2ba154[_0xee71('0x21')],_0x2ba154[_0xee71('0x22')],_0x2ba154[_0xee71('0x23')]);logger[_0xee71('0x24')]('[%s][voiceAgentReport][agentcalled]\x20event:',_0x2ba154[_0xee71('0x21')],util[_0xee71('0x25')](_0x2ba154,{'showHidden':![],'depth':null}));if(_['isUndefined'](this[_0xee71('0x26')][_0x2ba154[_0xee71('0x21')]])){this['channels'][_0x2ba154[_0xee71('0x21')]]={};}if(_['isUndefined'](this[_0xee71('0x26')][_0x2ba154[_0xee71('0x21')]][_0x2ba154[_0xee71('0x23')]])){this['channels'][_0x2ba154[_0xee71('0x21')]][_0x2ba154['destuniqueid']]={'agentcalledAt':moment()[_0xee71('0x27')](_0xee71('0x28')),'lastevent':_0xee71('0x29'),'mandatoryDisposition':this['voiceQueues'][_0x2ba154[_0xee71('0x2a')]]?this[_0xee71('0x7')][_0x2ba154[_0xee71('0x2a')]][_0xee71('0x2b')]||![]:![],'type':this[_0xee71('0x7')][_0x2ba154[_0xee71('0x2a')]]?this[_0xee71('0x7')][_0x2ba154['queue']][_0xee71('0x2c')]||'inbound':_0xee71('0x2d'),'variables':this[_0xee71('0x2e')][_0x2ba154[_0xee71('0x21')]]};}_[_0xee71('0x2f')](this[_0xee71('0x26')][_0x2ba154[_0xee71('0x21')]][_0x2ba154[_0xee71('0x23')]],_['omit'](_0x2ba154,[_0xee71('0x30'),'privilege']));logger['debug']('[%s][voiceAgentReport][agentcalled]\x20sending\x20agentcalled\x20event:',_0x2ba154[_0xee71('0x21')],util['inspect'](this[_0xee71('0x26')][_0x2ba154[_0xee71('0x21')]][_0x2ba154['destuniqueid']],{'showHidden':![],'depth':null}));ami[_0xee71('0x1c')](_0xee71('0x31'),this[_0xee71('0x26')][_0x2ba154['uniqueid']][_0x2ba154[_0xee71('0x23')]]);logger[_0xee71('0x24')](_0xee71('0x32'),_0x2ba154['uniqueid'],util[_0xee71('0x25')](this[_0xee71('0x26')][_0x2ba154[_0xee71('0x21')]][_0x2ba154['destuniqueid']],{'showHidden':![],'depth':null}));this[_0xee71('0x1c')](util[_0xee71('0x27')](_0xee71('0x33'),_0x2ba154[_0xee71('0x22')]),'user:called',this[_0xee71('0x26')][_0x2ba154[_0xee71('0x21')]][_0x2ba154[_0xee71('0x23')]]);}}catch(_0x49f607){logger[_0xee71('0x34')](_0xee71('0x35'),_0x2ba154[_0xee71('0x21')],util[_0xee71('0x25')](_0x49f607,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0xc')]=function(_0x586474){try{if(this[_0xee71('0x1e')](_0x586474)){if(this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]]){logger['debug'](_0xee71('0x36'),_0x586474[_0xee71('0x21')],util['inspect'](_0x586474,{'showHidden':![],'depth':null}));for(var 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this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]]){if(this[_0xee71('0x26')][_0x586474['uniqueid']]['hasOwnProperty'](_0x16b6a1)){if(_0x586474[_0xee71('0x23')]===_0x16b6a1){logger[_0xee71('0x1f')](_0xee71('0x37'),_0x586474[_0xee71('0x21')],_0x586474[_0xee71('0x22')],_0x586474[_0xee71('0x23')]);this[_0xee71('0x26')][_0x586474['uniqueid']][_0x16b6a1][_0xee71('0x38')]=moment()[_0xee71('0x27')]('YYYY-MM-DD\x20HH:mm:ss');this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x16b6a1][_0xee71('0x39')]=_0x586474['connectedlinename'];this['channels'][_0x586474[_0xee71('0x21')]][_0x16b6a1][_0xee71('0x3a')]=_0x586474['connectedlinenum'];this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x16b6a1]['destchannelstate']=_0x586474['destchannelstate'];this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x16b6a1][_0xee71('0x3b')]=_0x586474[_0xee71('0x3b')];this[_0xee71('0x26')][_0x586474['uniqueid']][_0x16b6a1][_0xee71('0x3c')]=_0x586474[_0xee71('0x3c')];this['channels'][_0x586474[_0xee71('0x21')]][_0x16b6a1][_0xee71('0x3d')]=_0xee71('0x3e');_[_0xee71('0x2f')](this[_0xee71('0x8')][_0x586474[_0xee71('0x3f')]],_['pick'](_0x586474,[_0xee71('0x2a'),_0xee71('0x40')]));logger[_0xee71('0x24')]('[%s][voiceAgentReport][agentconnect]\x20sending\x20agentconnect\x20event:',_0x586474[_0xee71('0x21')],util['inspect'](this[_0xee71('0x26')][_0x586474['uniqueid']][_0x586474['destuniqueid']],{'showHidden':![],'depth':null}));ami['emit'](_0xee71('0x41'),this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x586474[_0xee71('0x23')]]);logger[_0xee71('0x24')](_0xee71('0x42'),_0x586474[_0xee71('0x21')],util['inspect'](this['channels'][_0x586474[_0xee71('0x21')]][_0x586474['destuniqueid']],{'showHidden':![],'depth':null}));this[_0xee71('0x1c')](util[_0xee71('0x27')](_0xee71('0x33'),_0x586474[_0xee71('0x22')]),_0xee71('0x43'),this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x586474[_0xee71('0x23')]]);}else if(!this['channels'][_0x586474[_0xee71('0x21')]][_0x16b6a1][_0xee71('0xd')]&&!this[_0xee71('0x26')][_0x586474['uniqueid']][_0x16b6a1][_0xee71('0x11')]){logger[_0xee71('0x1f')](_0xee71('0x44'),_0x586474[_0xee71('0x21')],this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x16b6a1]['membername'],_0x16b6a1);this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x16b6a1][_0xee71('0xd')]=!![];this['channels'][_0x586474[_0xee71('0x21')]][_0x16b6a1]['agentringnoanswerAt']=moment()['format'](_0xee71('0x28'));this[_0xee71('0x26')][_0x586474['uniqueid']][_0x16b6a1][_0xee71('0x45')]=_0x586474[_0xee71('0x23')];this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x16b6a1][_0xee71('0x46')]=_0x586474['membername'];this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x16b6a1]['lastevent']='answered_elsewhere';this['channels'][_0x586474['uniqueid']][_0x16b6a1][_0xee71('0x47')]=_0xee71('0x48');logger[_0xee71('0x24')](_0xee71('0x49'),_0x586474[_0xee71('0x21')],util[_0xee71('0x25')](this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x16b6a1],{'showHidden':![],'depth':null}));ami[_0xee71('0x1c')](_0xee71('0x4a'),this[_0xee71('0x26')][_0x586474[_0xee71('0x21')]][_0x16b6a1]);}}}}}}catch(_0x35e2ba){logger['error'](_0xee71('0x4b'),_0x586474[_0xee71('0x21')],util[_0xee71('0x25')](_0x35e2ba,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0xe')]=function(_0x2404e7){try{if(this[_0xee71('0x1e')](_0x2404e7)){logger[_0xee71('0x24')](_0xee71('0x4c'),_0x2404e7['uniqueid'],util[_0xee71('0x25')](_0x2404e7,{'showHidden':![],'depth':null}));if(this['channels'][_0x2404e7[_0xee71('0x21')]]&&this[_0xee71('0x26')][_0x2404e7[_0xee71('0x21')]][_0x2404e7[_0xee71('0x23')]]){logger['info'](_0xee71('0x4d'),_0x2404e7[_0xee71('0x21')],_0x2404e7[_0xee71('0x22')],_0x2404e7[_0xee71('0x23')]);this[_0xee71('0x26')][_0x2404e7[_0xee71('0x21')]][_0x2404e7[_0xee71('0x23')]][_0xee71('0xd')]=!![];this[_0xee71('0x26')][_0x2404e7[_0xee71('0x21')]][_0x2404e7['destuniqueid']]['agentringnoanswerAt']=moment()[_0xee71('0x27')](_0xee71('0x28'));this['channels'][_0x2404e7['uniqueid']][_0x2404e7['destuniqueid']]['lastevent']=_0xee71('0x4e');this[_0xee71('0x26')][_0x2404e7[_0xee71('0x21')]][_0x2404e7[_0xee71('0x23')]][_0xee71('0x47')]=_0xee71('0x4e');logger[_0xee71('0x24')]('[%s][voiceAgentReport][agentringnoanswer]\x20sending\x20agentringnoanswer\x20event:',_0x2404e7[_0xee71('0x21')],util['inspect'](this[_0xee71('0x26')][_0x2404e7[_0xee71('0x21')]][_0x2404e7[_0xee71('0x23')]],{'showHidden':![],'depth':null}));ami['emit'](_0xee71('0x4f'),this[_0xee71('0x26')][_0x2404e7[_0xee71('0x21')]][_0x2404e7[_0xee71('0x23')]]);}}}catch(_0x26c333){logger[_0xee71('0x34')](_0xee71('0x50'),_0x2404e7['uniqueid'],util[_0xee71('0x25')](_0x26c333,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0x10')]=function(_0x12e696){try{if(this[_0xee71('0x1e')](_0x12e696)){logger[_0xee71('0x24')](_0xee71('0x51'),_0x12e696[_0xee71('0x21')],util[_0xee71('0x25')](_0x12e696,{'showHidden':![],'depth':null}));if(this['channels'][_0x12e696[_0xee71('0x21')]]){for(var _0x8e406d in this[_0xee71('0x26')][_0x12e696['uniqueid']]){if(this[_0xee71('0x26')][_0x12e696['uniqueid']][_0xee71('0x52')](_0x8e406d)&&!this[_0xee71('0x26')][_0x12e696[_0xee71('0x21')]][_0x8e406d][_0xee71('0xd')]&&!this['channels'][_0x12e696[_0xee71('0x21')]][_0x8e406d][_0xee71('0x11')]){logger[_0xee71('0x1f')]('[%s][voiceAgentReport][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned',_0x12e696[_0xee71('0x21')],this['channels'][_0x12e696['uniqueid']][_0x8e406d][_0xee71('0x22')],_0x8e406d);this[_0xee71('0x26')][_0x12e696['uniqueid']][_0x8e406d][_0xee71('0xd')]=!![];this['channels'][_0x12e696[_0xee71('0x21')]][_0x8e406d]['agentringnoanswerAt']=moment()[_0xee71('0x27')](_0xee71('0x28'));this['channels'][_0x12e696[_0xee71('0x21')]][_0x8e406d][_0xee71('0x3d')]=_0xee71('0x53');this['channels'][_0x12e696[_0xee71('0x21')]][_0x8e406d]['reason']=_0xee71('0x53');logger[_0xee71('0x24')](_0xee71('0x54'),_0x12e696['uniqueid'],util[_0xee71('0x25')](this[_0xee71('0x26')][_0x12e696[_0xee71('0x21')]][_0x8e406d],{'showHidden':![],'depth':null}));ami[_0xee71('0x1c')](_0xee71('0x55'),this['channels'][_0x12e696[_0xee71('0x21')]][_0x8e406d]);}}}}}catch(_0x2b9176){logger[_0xee71('0x34')]('[%s][voiceAgentReport][queuecallerabandon]',_0x12e696[_0xee71('0x21')],util['inspect'](_0x2b9176,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0x56')]=function(_0x16cc92){try{if(this[_0xee71('0x1e')](_0x16cc92)){logger[_0xee71('0x24')](_0xee71('0x57'),_0x16cc92[_0xee71('0x21')],util[_0xee71('0x25')](_0x16cc92,{'showHidden':![],'depth':null}));if(this['channels'][_0x16cc92[_0xee71('0x21')]]){for(var _0x419fdc in this[_0xee71('0x26')][_0x16cc92[_0xee71('0x21')]]){if(this[_0xee71('0x26')][_0x16cc92[_0xee71('0x21')]][_0xee71('0x52')](_0x419fdc)){if(this[_0xee71('0x26')][_0x16cc92[_0xee71('0x21')]][_0x419fdc][_0xee71('0x38')]&&!this[_0xee71('0x26')][_0x16cc92[_0xee71('0x21')]][_0x419fdc][_0xee71('0x11')]){logger[_0xee71('0x1f')](_0xee71('0x58'),_0x16cc92[_0xee71('0x21')],this['channels'][_0x16cc92[_0xee71('0x21')]][_0x419fdc][_0xee71('0x22')],_0x419fdc);this[_0xee71('0x26')][_0x16cc92[_0xee71('0x21')]][_0x419fdc][_0xee71('0x11')]=!![];this['channels'][_0x16cc92[_0xee71('0x21')]][_0x419fdc][_0xee71('0x59')]=moment()[_0xee71('0x27')]('YYYY-MM-DD\x20HH:mm:ss');this[_0xee71('0x26')][_0x16cc92[_0xee71('0x21')]][_0x419fdc][_0xee71('0x3d')]='complete';this[_0xee71('0x26')][_0x16cc92['uniqueid']][_0x419fdc][_0xee71('0x47')]=_0x16cc92[_0xee71('0x47')]==_0xee71('0x5a')?'agent':_0x16cc92[_0xee71('0x47')];this[_0xee71('0x26')][_0x16cc92[_0xee71('0x21')]][_0x419fdc][_0xee71('0x5b')]=_0x16cc92[_0xee71('0x5b')];if(this[_0xee71('0x7')][_0x16cc92[_0xee71('0x2a')]]&&this[_0xee71('0x7')][_0x16cc92['queue']]['acw']){this[_0xee71('0x26')][_0x16cc92['uniqueid']][_0x419fdc]['acwtime']=this[_0xee71('0x7')][_0x16cc92[_0xee71('0x2a')]][_0xee71('0x5c')];this[_0xee71('0x26')][_0x16cc92[_0xee71('0x21')]][_0x419fdc]['agentacw']=!![];}this[_0xee71('0x8')][_0x16cc92[_0xee71('0x3f')]]=_[_0xee71('0x5d')](this['agents'][_0x16cc92['interface']],['queue','destconnectedlinenum']);logger[_0xee71('0x24')]('[%s][voiceAgentReport][agentcomplete]\x20sending\x20agentcomplete\x20event:',_0x16cc92[_0xee71('0x21')],util[_0xee71('0x25')](this[_0xee71('0x26')][_0x16cc92['uniqueid']][_0x419fdc],{'showHidden':![],'depth':null}));ami[_0xee71('0x1c')](_0xee71('0x5e'),this['channels'][_0x16cc92[_0xee71('0x21')]][_0x419fdc]);logger[_0xee71('0x24')]('[%s][voiceAgentReport][agentcomplete]\x20sending\x20user:agentcomplete\x20event:',_0x16cc92[_0xee71('0x21')],util[_0xee71('0x25')](this[_0xee71('0x26')][_0x16cc92[_0xee71('0x21')]][_0x419fdc],{'showHidden':![],'depth':null}));this[_0xee71('0x1c')](util[_0xee71('0x27')]('user:%s',_0x16cc92['membername']),'user:agentcomplete',this[_0xee71('0x26')][_0x16cc92['uniqueid']][_0x419fdc]);}}}}}}catch(_0x7ed7ae){logger['error']('[%s][voiceAgentReport][agentcomplete]',_0x16cc92[_0xee71('0x21')],util[_0xee71('0x25')](_0x7ed7ae,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0x5f')]=function(_0x40e76b){try{if(this[_0xee71('0x1e')](_0x40e76b)){logger['debug'](_0xee71('0x60'),_0x40e76b[_0xee71('0x21')],util['inspect'](_0x40e76b,{'showHidden':![],'depth':null}));this[_0xee71('0x61')](_0x40e76b[_0xee71('0x21')],_[_0xee71('0x62')](_0x40e76b[_0xee71('0x63')])[0x0],_0x40e76b[_0xee71('0x64')]);if(this[_0xee71('0x26')][_0x40e76b[_0xee71('0x21')]]){for(var _0x54a884 in this[_0xee71('0x26')][_0x40e76b[_0xee71('0x21')]]){if(this[_0xee71('0x26')][_0x40e76b[_0xee71('0x21')]][_0xee71('0x52')](_0x54a884)){logger[_0xee71('0x1f')](_0xee71('0x65'),_0x40e76b['uniqueid'],_0x54a884,_[_0xee71('0x62')](_0x40e76b['variable'])[0x0],_0x40e76b[_0xee71('0x64')]);if(_[_0xee71('0x1d')](this[_0xee71('0x26')][_0x40e76b[_0xee71('0x21')]][_0x54a884]['variables'])){this['channels'][_0x40e76b[_0xee71('0x21')]][_0x54a884][_0xee71('0x2e')]={};}this[_0xee71('0x26')][_0x40e76b['uniqueid']][_0x54a884]['variables']=this[_0xee71('0x2e')][_0x40e76b['uniqueid']];}}}}}catch(_0x3b7432){logger['error'](_0xee71('0x66'),_0x40e76b[_0xee71('0x21')],util['inspect'](_0x3b7432,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0x61')]=function(_0x4b9709,_0x251c20,_0x3701de){var _0x34391e=['rtpaudioqos',_0xee71('0x67'),_0xee71('0x68'),_0xee71('0x69'),_0xee71('0x6a'),'rtpaudioqoslossbridged',_0xee71('0x6b'),_0xee71('0x6c'),_0xee71('0x6d'),_0xee71('0x6e'),_0xee71('0x6f'),_0xee71('0x70'),'membercalls',_0xee71('0x71'),'memberinterface',_0xee71('0x72'),_0xee71('0x22'),_0xee71('0x73'),_0xee71('0x74')];if(!_[_0xee71('0x75')](_0x251c20)&&!_['includes'](_0x34391e,_0x251c20)){if(_[_0xee71('0x1d')](this[_0xee71('0x2e')][_0x4b9709])){this['variables'][_0x4b9709]={};}this[_0xee71('0x2e')][_0x4b9709][_0x251c20]=_0x3701de;}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0x76')]=function(_0x2fa3f0){try{if(this[_0xee71('0x1e')](_0x2fa3f0)){logger[_0xee71('0x24')](_0xee71('0x77'),_0x2fa3f0[_0xee71('0x21')],util[_0xee71('0x25')](_0x2fa3f0,{'showHidden':![],'depth':null}));if(this['channels'][_0x2fa3f0[_0xee71('0x21')]]){for(var _0x2977f1 in this[_0xee71('0x26')][_0x2fa3f0['uniqueid']]){if(this[_0xee71('0x26')][_0x2fa3f0[_0xee71('0x21')]][_0xee71('0x52')](_0x2977f1)){if(this['channels'][_0x2fa3f0[_0xee71('0x21')]][_0x2977f1][_0xee71('0x47')]==_0xee71('0x5a')&&this[_0xee71('0x26')][_0x2fa3f0[_0xee71('0x21')]][_0x2977f1][_0xee71('0x11')]){logger['info'](_0xee71('0x78'),_0x2fa3f0[_0xee71('0x21')],_0x2977f1);this[_0xee71('0x26')][_0x2fa3f0[_0xee71('0x21')]][_0x2977f1][_0xee71('0x59')]=moment()[_0xee71('0x27')](_0xee71('0x28'));}}}logger[_0xee71('0x24')](_0xee71('0x79'),_0x2fa3f0['uniqueid'],util['inspect'](_[_0xee71('0x7a')](this[_0xee71('0x26')][_0x2fa3f0[_0xee71('0x21')]]),{'showHidden':![],'depth':null}));ami[_0xee71('0x1c')](_0xee71('0x7b'),_[_0xee71('0x7a')](this[_0xee71('0x26')][_0x2fa3f0[_0xee71('0x21')]]));delete this['channels'][_0x2fa3f0['uniqueid']];}if(this[_0xee71('0x2e')][_0x2fa3f0[_0xee71('0x21')]]){delete this['variables'][_0x2fa3f0['uniqueid']];}}}catch(_0x2e68a2){logger['error']('[%s][voiceAgentReport][hangup]',_0x2fa3f0[_0xee71('0x21')],util[_0xee71('0x25')](_0x2e68a2,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0x18')]=function(_0x5b3293){try{if(this['isNotNull'](_0x5b3293)){logger[_0xee71('0x24')](_0xee71('0x7c'),_0x5b3293[_0xee71('0x21')],util['inspect'](_0x5b3293,{'showHidden':![],'depth':null}));if(this['channels'][_0x5b3293[_0xee71('0x7d')]]){for(var _0x4efdec in this[_0xee71('0x26')][_0x5b3293[_0xee71('0x7d')]]){if(this[_0xee71('0x26')][_0x5b3293[_0xee71('0x7d')]][_0xee71('0x52')](_0x4efdec)){if(_0x5b3293[_0xee71('0x7e')]===_0x4efdec){logger[_0xee71('0x1f')](_0xee71('0x7f'),_0x5b3293[_0xee71('0x21')],this[_0xee71('0x26')][_0x5b3293[_0xee71('0x7d')]][_0x4efdec][_0xee71('0x22')],_0x4efdec);var _0x2229ef=moment();this[_0xee71('0x26')][_0x5b3293['transfereeuniqueid']][_0x4efdec][_0xee71('0x11')]=!![];this[_0xee71('0x26')][_0x5b3293['transfereeuniqueid']][_0x4efdec][_0xee71('0x59')]=moment()[_0xee71('0x27')]('YYYY-MM-DD\x20HH:mm:ss');this[_0xee71('0x26')][_0x5b3293[_0xee71('0x7d')]][_0x4efdec][_0xee71('0x3d')]=_0xee71('0x80');this[_0xee71('0x26')][_0x5b3293[_0xee71('0x7d')]][_0x4efdec][_0xee71('0x47')]='transfer';this[_0xee71('0x26')][_0x5b3293['transfereeuniqueid']][_0x4efdec][_0xee71('0x5b')]=_0x2229ef[_0xee71('0x81')](this[_0xee71('0x26')][_0x5b3293[_0xee71('0x7d')]][_0x4efdec][_0xee71('0x38')],_0xee71('0x82'));}}}}if(this[_0xee71('0x26')][_0x5b3293['secondtransfereruniqueid']]){var _0x3c40ed=this['channels'][_0x5b3293[_0xee71('0x83')]];this[_0xee71('0x26')][_0x5b3293[_0xee71('0x83')]]=this[_0xee71('0x26')][_0x5b3293[_0xee71('0x7d')]];this[_0xee71('0x26')][_0x5b3293[_0xee71('0x7d')]]=_0x3c40ed;}}}catch(_0x28d314){logger[_0xee71('0x34')](_0xee71('0x84'),_0x5b3293[_0xee71('0x21')],util[_0xee71('0x25')](_0x28d314,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0x1a')]=function(_0x4ce0bb){try{if(this[_0xee71('0x1e')](_0x4ce0bb)){logger[_0xee71('0x24')](_0xee71('0x85'),_0x4ce0bb[_0xee71('0x21')],util[_0xee71('0x25')](_0x4ce0bb,{'showHidden':![],'depth':null}));if(this['channels'][_0x4ce0bb[_0xee71('0x7d')]]){for(var _0x4f8c44 in this[_0xee71('0x26')][_0x4ce0bb[_0xee71('0x7d')]]){if(this[_0xee71('0x26')][_0x4ce0bb[_0xee71('0x7d')]][_0xee71('0x52')](_0x4f8c44)){if(_0x4ce0bb[_0xee71('0x86')]===_0x4f8c44){logger[_0xee71('0x1f')](_0xee71('0x87'),_0x4ce0bb[_0xee71('0x21')],this[_0xee71('0x26')][_0x4ce0bb[_0xee71('0x7d')]][_0x4f8c44][_0xee71('0x22')],_0x4f8c44);var _0x3fb593=moment();this['channels'][_0x4ce0bb[_0xee71('0x7d')]][_0x4f8c44][_0xee71('0x11')]=!![];this[_0xee71('0x26')][_0x4ce0bb[_0xee71('0x7d')]][_0x4f8c44][_0xee71('0x59')]=_0x3fb593;this[_0xee71('0x26')][_0x4ce0bb[_0xee71('0x7d')]][_0x4f8c44][_0xee71('0x3d')]=_0xee71('0x80');this[_0xee71('0x26')][_0x4ce0bb['transfereeuniqueid']][_0x4f8c44][_0xee71('0x47')]=_0xee71('0x5a');this[_0xee71('0x26')][_0x4ce0bb['transfereeuniqueid']][_0x4f8c44][_0xee71('0x5b')]=_0x3fb593[_0xee71('0x81')](this[_0xee71('0x26')][_0x4ce0bb[_0xee71('0x7d')]][_0x4f8c44][_0xee71('0x38')],_0xee71('0x82'));}}}}}}catch(_0x37038e){logger[_0xee71('0x34')]('[%s][voiceAgentReport][blindtransfer]',_0x4ce0bb[_0xee71('0x21')],util[_0xee71('0x25')](_0x37038e,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0x15')]=function(_0x2b77b4){var _0x483dbc='';try{if(this[_0xee71('0x1e')](_0x2b77b4)){logger[_0xee71('0x24')]('[%s][voiceAgentReport][musiconholdstart]\x20event:',_0x2b77b4[_0xee71('0x21')],util[_0xee71('0x25')](_0x2b77b4,{'showHidden':![],'depth':null}));if(_0x2b77b4[_0xee71('0x88')]){_0x483dbc=_0x2b77b4[_0xee71('0x88')][_0xee71('0x89')](0x0,_0x2b77b4[_0xee71('0x88')]['lastIndexOf']('-'));if(this[_0xee71('0x8')][_0x483dbc]){logger[_0xee71('0x1f')](_0xee71('0x8a'),_0x2b77b4['uniqueid'],_0x483dbc);this['agents'][_0x483dbc]['onhold']=!![];}}}}catch(_0xbe7b03){logger['error'](_0xee71('0x8b'),_0x2b77b4['uniqueid'],util['inspect'](_0xbe7b03,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0xee71('0x1b')][_0xee71('0x8c')]=function(_0x3958b3){var _0x14d0ee='';try{if(this[_0xee71('0x1e')](_0x3958b3)){logger['debug'](_0xee71('0x8d'),_0x3958b3[_0xee71('0x21')],util['inspect'](_0x3958b3,{'showHidden':![],'depth':null}));if(_0x3958b3[_0xee71('0x88')]){_0x14d0ee=_0x3958b3[_0xee71('0x88')]['substring'](0x0,_0x3958b3[_0xee71('0x88')][_0xee71('0x8e')]('-'));if(this[_0xee71('0x8')][_0x14d0ee]){logger[_0xee71('0x1f')](_0xee71('0x8f'),_0x3958b3[_0xee71('0x21')],_0x14d0ee);this[_0xee71('0x8')][_0x14d0ee][_0xee71('0x90')]=![];}}}}catch(_0x5a0fc1){logger[_0xee71('0x34')](_0xee71('0x91'),_0x3958b3['uniqueid'],util[_0xee71('0x25')](_0x5a0fc1,{'showHidden':![],'depth':null}));}};module[_0xee71('0x92')]=VoiceAgentReport;
\ No newline at end of file
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_0x3800af=function(_0x4ed5e4){while(--_0x4ed5e4){_0x2dae4d['push'](_0x2dae4d['shift']());}};_0x3800af(++_0x4b7af6);}(_0xa742,0x15e));var _0x2a74=function(_0x350a58,_0x40e6ce){_0x350a58=_0x350a58-0x0;var _0x26ebb1=_0xa742[_0x350a58];return _0x26ebb1;};'use strict';var _=require('lodash');var moment=require(_0x2a74('0x0'));var util=require(_0x2a74('0x1'));var Redis=require(_0x2a74('0x2'));var config=require(_0x2a74('0x3'));var logger=require(_0x2a74('0x4'))(_0x2a74('0x5'));var ami=require('../ami');config[_0x2a74('0x6')]=_[_0x2a74('0x7')](config[_0x2a74('0x6')],{'host':_0x2a74('0x8'),'port':0x18eb});var io=require(_0x2a74('0x9'))(new Redis(config[_0x2a74('0x6')]));function VoiceAgentReport(_0x549a34){this[_0x2a74('0xa')]={};this['voiceChannels']=_0x549a34['channels'];this[_0x2a74('0xb')]=_0x549a34[_0x2a74('0xb')];this[_0x2a74('0xc')]=_0x549a34[_0x2a74('0xc')];this['variables']={};ami['on'](_0x2a74('0xd'),this[_0x2a74('0xe')][_0x2a74('0xf')](this));ami['on'](_0x2a74('0x10'),this[_0x2a74('0x11')]['bind'](this));ami['on'](_0x2a74('0x12'),this[_0x2a74('0x13')]['bind'](this));ami['on'](_0x2a74('0x14'),this[_0x2a74('0x15')][_0x2a74('0xf')](this));ami['on'](_0x2a74('0x16'),this['syncAgentComplete'][_0x2a74('0xf')](this));ami['on'](_0x2a74('0x17'),this[_0x2a74('0x18')][_0x2a74('0xf')](this));ami['on'](_0x2a74('0x19'),this[_0x2a74('0x1a')]['bind'](this));ami['on'](_0x2a74('0x1b'),this[_0x2a74('0x1c')][_0x2a74('0xf')](this));ami['on'](_0x2a74('0x1d'),this['syncMusicOnHoldStop'][_0x2a74('0xf')](this));ami['on'](_0x2a74('0x1e'),this[_0x2a74('0x1f')][_0x2a74('0xf')](this));ami['on'](_0x2a74('0x20'),this[_0x2a74('0x21')][_0x2a74('0xf')](this));}VoiceAgentReport[_0x2a74('0x22')]['emit']=function(_0x578b28,_0x49188a,_0x523687){io['to'](_0x578b28)[_0x2a74('0x23')](_0x49188a,_0x523687);};VoiceAgentReport[_0x2a74('0x22')][_0x2a74('0x24')]=function(_0x58b161){return _0x58b161!==null&&!_[_0x2a74('0x25')](_0x58b161);};VoiceAgentReport[_0x2a74('0x22')][_0x2a74('0xe')]=function(_0x300ca4){try{if(this['isNotNull'](_0x300ca4)){logger[_0x2a74('0x26')](_0x2a74('0x27'),_0x300ca4[_0x2a74('0x28')],_0x300ca4['membername'],_0x300ca4[_0x2a74('0x29')]);logger[_0x2a74('0x2a')]('[%s][voiceAgentReport][agentcalled]\x20event:',_0x300ca4[_0x2a74('0x28')],util['inspect'](_0x300ca4,{'showHidden':![],'depth':null}));if(_['isUndefined'](this[_0x2a74('0xa')][_0x300ca4[_0x2a74('0x28')]])){this[_0x2a74('0xa')][_0x300ca4[_0x2a74('0x28')]]={};}if(_[_0x2a74('0x25')](this[_0x2a74('0xa')][_0x300ca4[_0x2a74('0x28')]][_0x300ca4['destuniqueid']])){this['channels'][_0x300ca4[_0x2a74('0x28')]][_0x300ca4[_0x2a74('0x29')]]={'agentcalledAt':moment()[_0x2a74('0x2b')](_0x2a74('0x2c')),'lastevent':'called','mandatoryDisposition':this[_0x2a74('0xb')][_0x300ca4[_0x2a74('0x2d')]]?this['voiceQueues'][_0x300ca4['queue']][_0x2a74('0x2e')]||![]:![],'type':this[_0x2a74('0xb')][_0x300ca4[_0x2a74('0x2d')]]?this['voiceQueues'][_0x300ca4[_0x2a74('0x2d')]]['type']||'inbound':_0x2a74('0x2f'),'variables':this[_0x2a74('0x30')][_0x300ca4[_0x2a74('0x28')]],'motionChannel':_0x2a74('0x31')};}_[_0x2a74('0x32')](this['channels'][_0x300ca4[_0x2a74('0x28')]][_0x300ca4[_0x2a74('0x29')]],_[_0x2a74('0x33')](_0x300ca4,[_0x2a74('0x34'),_0x2a74('0x35')]));logger[_0x2a74('0x2a')]('[%s][voiceAgentReport][agentcalled]\x20sending\x20agentcalled\x20event:',_0x300ca4[_0x2a74('0x28')],util[_0x2a74('0x36')](this[_0x2a74('0xa')][_0x300ca4[_0x2a74('0x28')]][_0x300ca4[_0x2a74('0x29')]],{'showHidden':![],'depth':null}));ami[_0x2a74('0x23')]('custom:agentcalled',this[_0x2a74('0xa')][_0x300ca4[_0x2a74('0x28')]][_0x300ca4[_0x2a74('0x29')]]);var _0x258eff={'id':this[_0x2a74('0xc')][_0x300ca4[_0x2a74('0x37')]]['id'],'calleridnum':this['channels'][_0x300ca4[_0x2a74('0x28')]][_0x300ca4[_0x2a74('0x29')]][_0x2a74('0x38')],'queue':this[_0x2a74('0xa')][_0x300ca4[_0x2a74('0x28')]][_0x300ca4['destuniqueid']][_0x2a74('0x2d')],'variables':this[_0x2a74('0xa')][_0x300ca4[_0x2a74('0x28')]][_0x300ca4['destuniqueid']]['variables']};logger['debug'](_0x2a74('0x39'),_0x300ca4[_0x2a74('0x28')],util[_0x2a74('0x36')](_0x258eff,{'showHidden':![],'depth':null}));this[_0x2a74('0x23')](util[_0x2a74('0x2b')]('user:%s',_0x300ca4[_0x2a74('0x3a')]),_0x2a74('0x3b'),_0x258eff);}}catch(_0x3f9023){logger[_0x2a74('0x3c')](_0x2a74('0x3d'),_0x300ca4[_0x2a74('0x28')],util[_0x2a74('0x36')](_0x3f9023,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x2a74('0x11')]=function(_0x327f87){try{if(this[_0x2a74('0x24')](_0x327f87)){if(this['channels'][_0x327f87[_0x2a74('0x28')]]){logger[_0x2a74('0x2a')]('[%s][voiceAgentReport][agentconnect]\x20event:',_0x327f87['uniqueid'],util['inspect'](_0x327f87,{'showHidden':![],'depth':null}));for(var _0x408b20 in this[_0x2a74('0xa')][_0x327f87[_0x2a74('0x28')]]){if(this[_0x2a74('0xa')][_0x327f87[_0x2a74('0x28')]][_0x2a74('0x3e')](_0x408b20)){if(_0x327f87[_0x2a74('0x29')]===_0x408b20){logger['info']('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect',_0x327f87['uniqueid'],_0x327f87['membername'],_0x327f87[_0x2a74('0x29')]);this[_0x2a74('0xa')][_0x327f87[_0x2a74('0x28')]][_0x408b20][_0x2a74('0x3f')]=moment()['format'](_0x2a74('0x2c'));this[_0x2a74('0xa')][_0x327f87[_0x2a74('0x28')]][_0x408b20][_0x2a74('0x40')]=_0x327f87[_0x2a74('0x40')];this[_0x2a74('0xa')][_0x327f87[_0x2a74('0x28')]][_0x408b20][_0x2a74('0x41')]=_0x327f87[_0x2a74('0x41')];this[_0x2a74('0xa')][_0x327f87[_0x2a74('0x28')]][_0x408b20][_0x2a74('0x42')]=_0x327f87[_0x2a74('0x42')];this[_0x2a74('0xa')][_0x327f87[_0x2a74('0x28')]][_0x408b20][_0x2a74('0x43')]=_0x327f87[_0x2a74('0x43')];this[_0x2a74('0xa')][_0x327f87[_0x2a74('0x28')]][_0x408b20][_0x2a74('0x44')]=_0x327f87[_0x2a74('0x44')];this[_0x2a74('0xa')][_0x327f87['uniqueid']][_0x408b20][_0x2a74('0x45')]='connect';if(this['voiceChannels'][this[_0x2a74('0xa')][_0x327f87['uniqueid']][_0x408b20]['uniqueid']]){var _0x3ecd04=this[_0x2a74('0x46')][this['channels'][_0x327f87[_0x2a74('0x28')]][_0x408b20]['uniqueid']][_0x2a74('0x47')];this[_0x2a74('0xa')][_0x327f87[_0x2a74('0x28')]][_0x408b20]['routealias']=_0x3ecd04;_0x327f87[_0x2a74('0x47')]=_0x3ecd04;}_['merge'](this['agents'][_0x327f87[_0x2a74('0x37')]],_['pick'](_0x327f87,[_0x2a74('0x2d'),_0x2a74('0x48'),_0x2a74('0x47')]));logger['debug'](_0x2a74('0x49'),_0x327f87[_0x2a74('0x28')],util['inspect'](this[_0x2a74('0xa')][_0x327f87['uniqueid']][_0x327f87[_0x2a74('0x29')]],{'showHidden':![],'depth':null}));ami[_0x2a74('0x23')](_0x2a74('0x4a'),this['channels'][_0x327f87[_0x2a74('0x28')]][_0x327f87[_0x2a74('0x29')]]);logger[_0x2a74('0x2a')](_0x2a74('0x4b'),_0x327f87[_0x2a74('0x28')],util[_0x2a74('0x36')](this[_0x2a74('0xa')][_0x327f87['uniqueid']][_0x327f87[_0x2a74('0x29')]],{'showHidden':![],'depth':null}));this[_0x2a74('0x23')](util[_0x2a74('0x2b')](_0x2a74('0x4c'),_0x327f87[_0x2a74('0x3a')]),_0x2a74('0x4d'),this['channels'][_0x327f87[_0x2a74('0x28')]][_0x327f87[_0x2a74('0x29')]]);}else if(!this['channels'][_0x327f87[_0x2a74('0x28')]][_0x408b20]['agentringnoanswer']&&!this[_0x2a74('0xa')][_0x327f87['uniqueid']][_0x408b20]['agentcomplete']){logger[_0x2a74('0x26')]('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:answered_elsewhere',_0x327f87[_0x2a74('0x28')],this['channels'][_0x327f87[_0x2a74('0x28')]][_0x408b20]['membername'],_0x408b20);this[_0x2a74('0xa')][_0x327f87[_0x2a74('0x28')]][_0x408b20][_0x2a74('0x12')]=!![];this[_0x2a74('0xa')][_0x327f87['uniqueid']][_0x408b20][_0x2a74('0x4e')]=moment()[_0x2a74('0x2b')]('YYYY-MM-DD\x20HH:mm:ss');this['channels'][_0x327f87[_0x2a74('0x28')]][_0x408b20][_0x2a74('0x4f')]=_0x327f87[_0x2a74('0x29')];this[_0x2a74('0xa')][_0x327f87['uniqueid']][_0x408b20][_0x2a74('0x50')]=_0x327f87['membername'];this['channels'][_0x327f87[_0x2a74('0x28')]][_0x408b20][_0x2a74('0x45')]='answered_elsewhere';this['channels'][_0x327f87['uniqueid']][_0x408b20][_0x2a74('0x51')]='answered_elsewhere';logger[_0x2a74('0x2a')](_0x2a74('0x52'),_0x327f87['uniqueid'],util[_0x2a74('0x36')](this[_0x2a74('0xa')][_0x327f87[_0x2a74('0x28')]][_0x408b20],{'showHidden':![],'depth':null}));ami['emit'](_0x2a74('0x53'),this[_0x2a74('0xa')][_0x327f87['uniqueid']][_0x408b20]);}}}}}}catch(_0x339a34){logger['error']('[%s][voiceAgentReport][agentconnect]',_0x327f87[_0x2a74('0x28')],util['inspect'](_0x339a34,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2a74('0x22')][_0x2a74('0x13')]=function(_0x533e81){try{if(this[_0x2a74('0x24')](_0x533e81)){logger[_0x2a74('0x2a')](_0x2a74('0x54'),_0x533e81[_0x2a74('0x28')],util[_0x2a74('0x36')](_0x533e81,{'showHidden':![],'depth':null}));if(this[_0x2a74('0xa')][_0x533e81[_0x2a74('0x28')]]&&this[_0x2a74('0xa')][_0x533e81[_0x2a74('0x28')]][_0x533e81[_0x2a74('0x29')]]){logger[_0x2a74('0x26')](_0x2a74('0x55'),_0x533e81[_0x2a74('0x28')],_0x533e81[_0x2a74('0x3a')],_0x533e81[_0x2a74('0x29')]);this['channels'][_0x533e81[_0x2a74('0x28')]][_0x533e81[_0x2a74('0x29')]][_0x2a74('0x12')]=!![];this[_0x2a74('0xa')][_0x533e81[_0x2a74('0x28')]][_0x533e81[_0x2a74('0x29')]][_0x2a74('0x4e')]=moment()[_0x2a74('0x2b')](_0x2a74('0x2c'));this[_0x2a74('0xa')][_0x533e81['uniqueid']][_0x533e81[_0x2a74('0x29')]][_0x2a74('0x45')]=_0x2a74('0x56');this[_0x2a74('0xa')][_0x533e81[_0x2a74('0x28')]][_0x533e81['destuniqueid']]['reason']=_0x2a74('0x56');logger['debug'](_0x2a74('0x57'),_0x533e81[_0x2a74('0x28')],util['inspect'](this['channels'][_0x533e81[_0x2a74('0x28')]][_0x533e81['destuniqueid']],{'showHidden':![],'depth':null}));ami['emit']('custom:agentringnoanswer',this[_0x2a74('0xa')][_0x533e81[_0x2a74('0x28')]][_0x533e81[_0x2a74('0x29')]]);}}}catch(_0x21e979){logger[_0x2a74('0x3c')]('[%s][voiceAgentReport][agentringnoanswer]',_0x533e81['uniqueid'],util[_0x2a74('0x36')](_0x21e979,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2a74('0x22')][_0x2a74('0x15')]=function(_0xc9d875){try{if(this[_0x2a74('0x24')](_0xc9d875)){logger['debug']('[%s][voiceAgentReport][queuecallerabandon]\x20event:',_0xc9d875[_0x2a74('0x28')],util[_0x2a74('0x36')](_0xc9d875,{'showHidden':![],'depth':null}));if(this[_0x2a74('0xa')][_0xc9d875['uniqueid']]){for(var _0x368f6b in this[_0x2a74('0xa')][_0xc9d875[_0x2a74('0x28')]]){if(this[_0x2a74('0xa')][_0xc9d875['uniqueid']][_0x2a74('0x3e')](_0x368f6b)&&!this[_0x2a74('0xa')][_0xc9d875[_0x2a74('0x28')]][_0x368f6b]['agentringnoanswer']&&!this[_0x2a74('0xa')][_0xc9d875[_0x2a74('0x28')]][_0x368f6b][_0x2a74('0x16')]){logger[_0x2a74('0x26')]('[%s][voiceAgentReport][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned',_0xc9d875['uniqueid'],this['channels'][_0xc9d875[_0x2a74('0x28')]][_0x368f6b]['membername'],_0x368f6b);this[_0x2a74('0xa')][_0xc9d875[_0x2a74('0x28')]][_0x368f6b]['agentringnoanswer']=!![];this[_0x2a74('0xa')][_0xc9d875[_0x2a74('0x28')]][_0x368f6b]['agentringnoanswerAt']=moment()[_0x2a74('0x2b')](_0x2a74('0x2c'));this[_0x2a74('0xa')][_0xc9d875['uniqueid']][_0x368f6b][_0x2a74('0x45')]=_0x2a74('0x58');this['channels'][_0xc9d875[_0x2a74('0x28')]][_0x368f6b][_0x2a74('0x51')]=_0x2a74('0x58');logger[_0x2a74('0x2a')]('[%s][voiceAgentReport][queuecallerabandon]\x20sending\x20agentqueuecallerabandon\x20event:',_0xc9d875[_0x2a74('0x28')],util[_0x2a74('0x36')](this[_0x2a74('0xa')][_0xc9d875['uniqueid']][_0x368f6b],{'showHidden':![],'depth':null}));ami[_0x2a74('0x23')](_0x2a74('0x59'),this[_0x2a74('0xa')][_0xc9d875[_0x2a74('0x28')]][_0x368f6b]);}}}}}catch(_0x1426bb){logger[_0x2a74('0x3c')](_0x2a74('0x5a'),_0xc9d875[_0x2a74('0x28')],util[_0x2a74('0x36')](_0x1426bb,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2a74('0x22')][_0x2a74('0x5b')]=function(_0x5e69b8){try{if(this[_0x2a74('0x24')](_0x5e69b8)){logger[_0x2a74('0x2a')](_0x2a74('0x5c'),_0x5e69b8[_0x2a74('0x28')],util['inspect'](_0x5e69b8,{'showHidden':![],'depth':null}));if(this[_0x2a74('0xa')][_0x5e69b8[_0x2a74('0x28')]]){for(var _0x2915ff in this['channels'][_0x5e69b8['uniqueid']]){if(this[_0x2a74('0xa')][_0x5e69b8[_0x2a74('0x28')]][_0x2a74('0x3e')](_0x2915ff)){if(this[_0x2a74('0xa')][_0x5e69b8['uniqueid']][_0x2915ff][_0x2a74('0x3f')]&&!this[_0x2a74('0xa')][_0x5e69b8[_0x2a74('0x28')]][_0x2915ff][_0x2a74('0x16')]){logger[_0x2a74('0x26')](_0x2a74('0x5d'),_0x5e69b8[_0x2a74('0x28')],this[_0x2a74('0xa')][_0x5e69b8[_0x2a74('0x28')]][_0x2915ff][_0x2a74('0x3a')],_0x2915ff);this['channels'][_0x5e69b8[_0x2a74('0x28')]][_0x2915ff][_0x2a74('0x16')]=!![];this['channels'][_0x5e69b8[_0x2a74('0x28')]][_0x2915ff][_0x2a74('0x5e')]=moment()[_0x2a74('0x2b')]('YYYY-MM-DD\x20HH:mm:ss');this['channels'][_0x5e69b8[_0x2a74('0x28')]][_0x2915ff][_0x2a74('0x45')]='complete';this[_0x2a74('0xa')][_0x5e69b8[_0x2a74('0x28')]][_0x2915ff]['reason']=_0x5e69b8[_0x2a74('0x51')]==_0x2a74('0x5f')?_0x2a74('0x60'):_0x5e69b8[_0x2a74('0x51')];this[_0x2a74('0xa')][_0x5e69b8['uniqueid']][_0x2915ff][_0x2a74('0x61')]=_0x5e69b8[_0x2a74('0x61')];if(this['voiceQueues'][_0x5e69b8[_0x2a74('0x2d')]]&&this['voiceQueues'][_0x5e69b8[_0x2a74('0x2d')]][_0x2a74('0x62')]){this['channels'][_0x5e69b8[_0x2a74('0x28')]][_0x2915ff][_0x2a74('0x63')]=this[_0x2a74('0xb')][_0x5e69b8['queue']]['acwTimeout'];this['channels'][_0x5e69b8['uniqueid']][_0x2915ff]['agentacw']=!![];}this['agents'][_0x5e69b8[_0x2a74('0x37')]]=_[_0x2a74('0x33')](this[_0x2a74('0xc')][_0x5e69b8[_0x2a74('0x37')]],[_0x2a74('0x2d'),_0x2a74('0x48')]);logger[_0x2a74('0x2a')]('[%s][voiceAgentReport][agentcomplete]\x20sending\x20agentcomplete\x20event:',_0x5e69b8[_0x2a74('0x28')],util['inspect'](this[_0x2a74('0xa')][_0x5e69b8[_0x2a74('0x28')]][_0x2915ff],{'showHidden':![],'depth':null}));ami[_0x2a74('0x23')](_0x2a74('0x64'),this[_0x2a74('0xa')][_0x5e69b8[_0x2a74('0x28')]][_0x2915ff]);logger[_0x2a74('0x2a')](_0x2a74('0x65'),_0x5e69b8[_0x2a74('0x28')],util['inspect']({'id':this[_0x2a74('0xc')][_0x5e69b8[_0x2a74('0x37')]]['id'],'destaccountcode':_0x5e69b8[_0x2a74('0x66')]},{'showHidden':![],'depth':null}));this['emit'](util['format'](_0x2a74('0x4c'),_0x5e69b8[_0x2a74('0x3a')]),'user:agentcomplete',{'id':this[_0x2a74('0xc')][_0x5e69b8[_0x2a74('0x37')]]['id'],'destaccountcode':_0x5e69b8['destaccountcode']});}}}}}}catch(_0x1a2dce){logger[_0x2a74('0x3c')](_0x2a74('0x67'),_0x5e69b8[_0x2a74('0x28')],util['inspect'](_0x1a2dce,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2a74('0x22')][_0x2a74('0x18')]=function(_0x4cef02){try{if(this[_0x2a74('0x24')](_0x4cef02)){logger[_0x2a74('0x2a')](_0x2a74('0x68'),_0x4cef02[_0x2a74('0x28')],util[_0x2a74('0x36')](_0x4cef02,{'showHidden':![],'depth':null}));this[_0x2a74('0x69')](_0x4cef02[_0x2a74('0x28')],_[_0x2a74('0x6a')](_0x4cef02[_0x2a74('0x6b')])[0x0],_0x4cef02[_0x2a74('0x6c')]);if(this['channels'][_0x4cef02[_0x2a74('0x28')]]){for(var _0x4eeb49 in this['channels'][_0x4cef02['uniqueid']]){if(this[_0x2a74('0xa')][_0x4cef02[_0x2a74('0x28')]][_0x2a74('0x3e')](_0x4eeb49)){logger[_0x2a74('0x26')](_0x2a74('0x6d'),_0x4cef02[_0x2a74('0x28')],_0x4eeb49,_[_0x2a74('0x6a')](_0x4cef02[_0x2a74('0x6b')])[0x0],_0x4cef02[_0x2a74('0x6c')]);if(_[_0x2a74('0x25')](this[_0x2a74('0xa')][_0x4cef02[_0x2a74('0x28')]][_0x4eeb49][_0x2a74('0x30')])){this['channels'][_0x4cef02[_0x2a74('0x28')]][_0x4eeb49][_0x2a74('0x30')]={};}this[_0x2a74('0xa')][_0x4cef02['uniqueid']][_0x4eeb49][_0x2a74('0x30')]=this[_0x2a74('0x30')][_0x4cef02['uniqueid']];}}}}}catch(_0x8972a0){logger[_0x2a74('0x3c')](_0x2a74('0x6e'),_0x4cef02[_0x2a74('0x28')],util[_0x2a74('0x36')](_0x8972a0,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2a74('0x22')][_0x2a74('0x69')]=function(_0x22ea5c,_0xcb90ef,_0x415c17){var _0x232c0e=['rtpaudioqos',_0x2a74('0x6f'),_0x2a74('0x70'),_0x2a74('0x71'),_0x2a74('0x72'),_0x2a74('0x73'),_0x2a74('0x74'),_0x2a74('0x75'),'sipcallid',_0x2a74('0x76'),_0x2a74('0x77'),_0x2a74('0x78'),_0x2a74('0x79'),_0x2a74('0x7a'),_0x2a74('0x7b'),_0x2a74('0x7c'),_0x2a74('0x3a'),'memberpenalty',_0x2a74('0x7d')];if(!_[_0x2a74('0x7e')](_0xcb90ef)&&!_[_0x2a74('0x7f')](_0x232c0e,_0xcb90ef)){if(_[_0x2a74('0x25')](this['variables'][_0x22ea5c])){this[_0x2a74('0x30')][_0x22ea5c]={};}this[_0x2a74('0x30')][_0x22ea5c][_0xcb90ef]=_0x415c17;}};VoiceAgentReport[_0x2a74('0x22')][_0x2a74('0x1a')]=function(_0x45b984){try{if(this[_0x2a74('0x24')](_0x45b984)){logger[_0x2a74('0x2a')](_0x2a74('0x80'),_0x45b984[_0x2a74('0x28')],util['inspect'](_0x45b984,{'showHidden':![],'depth':null}));if(this['channels'][_0x45b984[_0x2a74('0x28')]]){for(var _0x22e1be in this['channels'][_0x45b984[_0x2a74('0x28')]]){if(this[_0x2a74('0xa')][_0x45b984[_0x2a74('0x28')]][_0x2a74('0x3e')](_0x22e1be)){if(this[_0x2a74('0xa')][_0x45b984[_0x2a74('0x28')]][_0x22e1be][_0x2a74('0x51')]==_0x2a74('0x5f')&&this[_0x2a74('0xa')][_0x45b984['uniqueid']][_0x22e1be][_0x2a74('0x16')]){logger[_0x2a74('0x26')](_0x2a74('0x81'),_0x45b984[_0x2a74('0x28')],_0x22e1be);this[_0x2a74('0xa')][_0x45b984[_0x2a74('0x28')]][_0x22e1be][_0x2a74('0x5e')]=moment()[_0x2a74('0x2b')]('YYYY-MM-DD\x20HH:mm:ss');}}}logger['debug']('[%s][voiceAgentReport][hangup]\x20sending\x20voiceAgentReport\x20event:',_0x45b984[_0x2a74('0x28')],util['inspect'](_[_0x2a74('0x82')](this[_0x2a74('0xa')][_0x45b984[_0x2a74('0x28')]]),{'showHidden':![],'depth':null}));ami[_0x2a74('0x23')]('custom:voiceAgentReport',_[_0x2a74('0x82')](this[_0x2a74('0xa')][_0x45b984[_0x2a74('0x28')]]));delete this[_0x2a74('0xa')][_0x45b984[_0x2a74('0x28')]];}if(this[_0x2a74('0x30')][_0x45b984[_0x2a74('0x28')]]){delete this['variables'][_0x45b984[_0x2a74('0x28')]];}}}catch(_0x420127){logger[_0x2a74('0x3c')]('[%s][voiceAgentReport][hangup]',_0x45b984[_0x2a74('0x28')],util[_0x2a74('0x36')](_0x420127,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2a74('0x22')][_0x2a74('0x1f')]=function(_0xc1a82e){try{if(this['isNotNull'](_0xc1a82e)){logger[_0x2a74('0x2a')](_0x2a74('0x83'),_0xc1a82e[_0x2a74('0x28')],util['inspect'](_0xc1a82e,{'showHidden':![],'depth':null}));if(this[_0x2a74('0xa')][_0xc1a82e['transfereeuniqueid']]){for(var _0x5b52dd in this[_0x2a74('0xa')][_0xc1a82e[_0x2a74('0x84')]]){if(this['channels'][_0xc1a82e['transfereeuniqueid']][_0x2a74('0x3e')](_0x5b52dd)){if(_0xc1a82e[_0x2a74('0x85')]===_0x5b52dd){logger[_0x2a74('0x26')](_0x2a74('0x86'),_0xc1a82e[_0x2a74('0x28')],this[_0x2a74('0xa')][_0xc1a82e[_0x2a74('0x84')]][_0x5b52dd]['membername'],_0x5b52dd);var _0x38e1b8=moment();this[_0x2a74('0xa')][_0xc1a82e[_0x2a74('0x84')]][_0x5b52dd][_0x2a74('0x16')]=!![];this[_0x2a74('0xa')][_0xc1a82e[_0x2a74('0x84')]][_0x5b52dd][_0x2a74('0x5e')]=moment()[_0x2a74('0x2b')](_0x2a74('0x2c'));this[_0x2a74('0xa')][_0xc1a82e[_0x2a74('0x84')]][_0x5b52dd][_0x2a74('0x45')]=_0x2a74('0x87');this[_0x2a74('0xa')][_0xc1a82e[_0x2a74('0x84')]][_0x5b52dd][_0x2a74('0x51')]='transfer';this[_0x2a74('0xa')][_0xc1a82e[_0x2a74('0x84')]][_0x5b52dd][_0x2a74('0x61')]=_0x38e1b8['diff'](this['channels'][_0xc1a82e[_0x2a74('0x84')]][_0x5b52dd][_0x2a74('0x3f')],_0x2a74('0x88'));}}}}if(this[_0x2a74('0xa')][_0xc1a82e['secondtransfereruniqueid']]){var _0x208536=this[_0x2a74('0xa')][_0xc1a82e['secondtransfereruniqueid']];this[_0x2a74('0xa')][_0xc1a82e[_0x2a74('0x89')]]=this[_0x2a74('0xa')][_0xc1a82e['transfereeuniqueid']];this[_0x2a74('0xa')][_0xc1a82e[_0x2a74('0x84')]]=_0x208536;}}}catch(_0x427343){logger['error'](_0x2a74('0x8a'),_0xc1a82e[_0x2a74('0x28')],util['inspect'](_0x427343,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2a74('0x22')][_0x2a74('0x21')]=function(_0x5ac739){try{if(this[_0x2a74('0x24')](_0x5ac739)){logger['debug'](_0x2a74('0x8b'),_0x5ac739[_0x2a74('0x28')],util[_0x2a74('0x36')](_0x5ac739,{'showHidden':![],'depth':null}));if(this[_0x2a74('0xa')][_0x5ac739[_0x2a74('0x84')]]){for(var _0x345d01 in this[_0x2a74('0xa')][_0x5ac739['transfereeuniqueid']]){if(this['channels'][_0x5ac739[_0x2a74('0x84')]][_0x2a74('0x3e')](_0x345d01)){if(_0x5ac739[_0x2a74('0x8c')]===_0x345d01){logger[_0x2a74('0x26')](_0x2a74('0x8d'),_0x5ac739[_0x2a74('0x28')],this[_0x2a74('0xa')][_0x5ac739[_0x2a74('0x84')]][_0x345d01][_0x2a74('0x3a')],_0x345d01);var _0x3372bd=moment();this[_0x2a74('0xa')][_0x5ac739['transfereeuniqueid']][_0x345d01][_0x2a74('0x16')]=!![];this[_0x2a74('0xa')][_0x5ac739[_0x2a74('0x84')]][_0x345d01][_0x2a74('0x5e')]=_0x3372bd;this[_0x2a74('0xa')][_0x5ac739[_0x2a74('0x84')]][_0x345d01]['lastevent']=_0x2a74('0x87');this[_0x2a74('0xa')][_0x5ac739[_0x2a74('0x84')]][_0x345d01]['reason']=_0x2a74('0x5f');this[_0x2a74('0xa')][_0x5ac739[_0x2a74('0x84')]][_0x345d01][_0x2a74('0x61')]=_0x3372bd[_0x2a74('0x8e')](this['channels'][_0x5ac739[_0x2a74('0x84')]][_0x345d01][_0x2a74('0x3f')],_0x2a74('0x88'));}}}}}}catch(_0x53e996){logger[_0x2a74('0x3c')](_0x2a74('0x8f'),_0x5ac739['uniqueid'],util['inspect'](_0x53e996,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2a74('0x22')][_0x2a74('0x1c')]=function(_0x3d17ea){var _0x69068b='';try{if(this[_0x2a74('0x24')](_0x3d17ea)){logger[_0x2a74('0x2a')](_0x2a74('0x90'),_0x3d17ea['uniqueid'],util[_0x2a74('0x36')](_0x3d17ea,{'showHidden':![],'depth':null}));if(_0x3d17ea['channel']){_0x69068b=_0x3d17ea['channel'][_0x2a74('0x91')](0x0,_0x3d17ea['channel']['lastIndexOf']('-'));if(this[_0x2a74('0xc')][_0x69068b]){logger[_0x2a74('0x26')](_0x2a74('0x92'),_0x3d17ea[_0x2a74('0x28')],_0x69068b);this[_0x2a74('0xc')][_0x69068b][_0x2a74('0x93')]=!![];}}}}catch(_0x3fb2b9){logger[_0x2a74('0x3c')](_0x2a74('0x94'),_0x3d17ea['uniqueid'],util[_0x2a74('0x36')](_0x3fb2b9,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x2a74('0x22')][_0x2a74('0x95')]=function(_0x6da5b3){var _0x393436='';try{if(this[_0x2a74('0x24')](_0x6da5b3)){logger['debug'](_0x2a74('0x96'),_0x6da5b3['uniqueid'],util[_0x2a74('0x36')](_0x6da5b3,{'showHidden':![],'depth':null}));if(_0x6da5b3[_0x2a74('0x97')]){_0x393436=_0x6da5b3['channel'][_0x2a74('0x91')](0x0,_0x6da5b3[_0x2a74('0x97')][_0x2a74('0x98')]('-'));if(this['agents'][_0x393436]){logger[_0x2a74('0x26')](_0x2a74('0x99'),_0x6da5b3[_0x2a74('0x28')],_0x393436);this['agents'][_0x393436][_0x2a74('0x93')]=![];}}}}catch(_0xac7dfc){logger[_0x2a74('0x3c')](_0x2a74('0x9a'),_0x6da5b3['uniqueid'],util[_0x2a74('0x36')](_0xac7dfc,{'showHidden':![],'depth':null}));}};module[_0x2a74('0x9b')]=VoiceAgentReport;
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff