// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
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VoiceAgentReport(_0x3497b9){this[_0x52eb('0x9')]={};this['voiceQueues']=_0x3497b9['voiceQueues'];this[_0x52eb('0xa')]=_0x3497b9[_0x52eb('0xa')];this['variables']={};ami['on']('agentcalled',this[_0x52eb('0xb')][_0x52eb('0xc')](this));ami['on'](_0x52eb('0xd'),this['syncAgentConnect']['bind'](this));ami['on'](_0x52eb('0xe'),this[_0x52eb('0xf')][_0x52eb('0xc')](this));ami['on'](_0x52eb('0x10'),this[_0x52eb('0x11')][_0x52eb('0xc')](this));ami['on'](_0x52eb('0x12'),this[_0x52eb('0x13')]['bind'](this));ami['on'](_0x52eb('0x14'),this[_0x52eb('0x15')][_0x52eb('0xc')](this));ami['on'](_0x52eb('0x16'),this[_0x52eb('0x17')][_0x52eb('0xc')](this));ami['on'](_0x52eb('0x18'),this[_0x52eb('0x19')][_0x52eb('0xc')](this));ami['on']('musiconholdstop',this[_0x52eb('0x1a')]['bind'](this));ami['on'](_0x52eb('0x1b'),this[_0x52eb('0x1c')][_0x52eb('0xc')](this));ami['on'](_0x52eb('0x1d'),this[_0x52eb('0x1e')]['bind'](this));}VoiceAgentReport[_0x52eb('0x1f')][_0x52eb('0x20')]=function(_0x240dd1,_0x260f78,_0x164035){io['to'](_0x240dd1)['emit'](_0x260f78,_0x164035);};VoiceAgentReport[_0x52eb('0x1f')][_0x52eb('0x21')]=function(_0x318601){return _0x318601!==null&&!_['isUndefined'](_0x318601);};VoiceAgentReport[_0x52eb('0x1f')]['syncAgentCalled']=function(_0xb9ff3c){try{if(this['isNotNull'](_0xb9ff3c)){logger[_0x52eb('0x22')](_0x52eb('0x23'),_0xb9ff3c[_0x52eb('0x24')],_0xb9ff3c[_0x52eb('0x25')],_0xb9ff3c[_0x52eb('0x26')]);logger[_0x52eb('0x27')](_0x52eb('0x28'),_0xb9ff3c['uniqueid'],util[_0x52eb('0x29')](_0xb9ff3c,{'showHidden':![],'depth':null}));if(_[_0x52eb('0x2a')](this['channels'][_0xb9ff3c[_0x52eb('0x24')]])){this[_0x52eb('0x9')][_0xb9ff3c[_0x52eb('0x24')]]={};}if(_[_0x52eb('0x2a')](this[_0x52eb('0x9')][_0xb9ff3c[_0x52eb('0x24')]][_0xb9ff3c[_0x52eb('0x26')]])){this['channels'][_0xb9ff3c[_0x52eb('0x24')]][_0xb9ff3c[_0x52eb('0x26')]]={'agentcalledAt':moment()[_0x52eb('0x2b')](_0x52eb('0x2c')),'lastevent':'called','mandatoryDisposition':this[_0x52eb('0x2d')][_0xb9ff3c['queue']]?this['voiceQueues'][_0xb9ff3c[_0x52eb('0x2e')]]['mandatoryDisposition']||![]:![],'type':this['voiceQueues'][_0xb9ff3c[_0x52eb('0x2e')]]?this[_0x52eb('0x2d')][_0xb9ff3c['queue']][_0x52eb('0x2f')]||_0x52eb('0x30'):'inbound','variables':this[_0x52eb('0x31')][_0xb9ff3c[_0x52eb('0x24')]]};}_[_0x52eb('0x32')](this[_0x52eb('0x9')][_0xb9ff3c[_0x52eb('0x24')]][_0xb9ff3c[_0x52eb('0x26')]],_[_0x52eb('0x33')](_0xb9ff3c,[_0x52eb('0x34'),'privilege']));logger[_0x52eb('0x27')]('[%s][voiceAgentReport][agentcalled]\x20sending\x20agentcalled\x20event:',_0xb9ff3c[_0x52eb('0x24')],util[_0x52eb('0x29')](this[_0x52eb('0x9')][_0xb9ff3c[_0x52eb('0x24')]][_0xb9ff3c['destuniqueid']],{'showHidden':![],'depth':null}));ami['emit'](_0x52eb('0x35'),this[_0x52eb('0x9')][_0xb9ff3c[_0x52eb('0x24')]][_0xb9ff3c['destuniqueid']]);logger['debug'](_0x52eb('0x36'),_0xb9ff3c[_0x52eb('0x24')],util['inspect'](this[_0x52eb('0x9')][_0xb9ff3c[_0x52eb('0x24')]][_0xb9ff3c[_0x52eb('0x26')]],{'showHidden':![],'depth':null}));this[_0x52eb('0x20')](util['format'](_0x52eb('0x37'),_0xb9ff3c['membername']),_0x52eb('0x38'),this[_0x52eb('0x9')][_0xb9ff3c[_0x52eb('0x24')]][_0xb9ff3c[_0x52eb('0x26')]]);}}catch(_0x514fc9){logger[_0x52eb('0x39')](_0x52eb('0x3a'),_0xb9ff3c[_0x52eb('0x24')],util[_0x52eb('0x29')](_0x514fc9,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x52eb('0x1f')][_0x52eb('0x3b')]=function(_0x4f011a){try{if(this[_0x52eb('0x21')](_0x4f011a)){if(this['channels'][_0x4f011a[_0x52eb('0x24')]]){logger[_0x52eb('0x27')](_0x52eb('0x3c'),_0x4f011a[_0x52eb('0x24')],util[_0x52eb('0x29')](_0x4f011a,{'showHidden':![],'depth':null}));for(var 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this[_0x52eb('0x9')][_0x4f011a[_0x52eb('0x24')]]){if(this[_0x52eb('0x9')][_0x4f011a['uniqueid']]['hasOwnProperty'](_0x21f130)){if(_0x4f011a[_0x52eb('0x26')]===_0x21f130){logger[_0x52eb('0x22')](_0x52eb('0x3d'),_0x4f011a[_0x52eb('0x24')],_0x4f011a[_0x52eb('0x25')],_0x4f011a['destuniqueid']);this[_0x52eb('0x9')][_0x4f011a[_0x52eb('0x24')]][_0x21f130][_0x52eb('0x3e')]=moment()[_0x52eb('0x2b')](_0x52eb('0x2c'));this[_0x52eb('0x9')][_0x4f011a[_0x52eb('0x24')]][_0x21f130][_0x52eb('0x3f')]=_0x4f011a[_0x52eb('0x3f')];this[_0x52eb('0x9')][_0x4f011a[_0x52eb('0x24')]][_0x21f130][_0x52eb('0x40')]=_0x4f011a[_0x52eb('0x40')];this[_0x52eb('0x9')][_0x4f011a[_0x52eb('0x24')]][_0x21f130][_0x52eb('0x41')]=_0x4f011a[_0x52eb('0x41')];this[_0x52eb('0x9')][_0x4f011a['uniqueid']][_0x21f130][_0x52eb('0x42')]=_0x4f011a[_0x52eb('0x42')];this[_0x52eb('0x9')][_0x4f011a[_0x52eb('0x24')]][_0x21f130]['holdtime']=_0x4f011a[_0x52eb('0x43')];this[_0x52eb('0x9')][_0x4f011a[_0x52eb('0x24')]][_0x21f130]['lastevent']='connect';_['merge'](this[_0x52eb('0xa')][_0x4f011a['interface']],_[_0x52eb('0x44')](_0x4f011a,['queue',_0x52eb('0x45')]));logger[_0x52eb('0x27')](_0x52eb('0x46'),_0x4f011a[_0x52eb('0x24')],util[_0x52eb('0x29')](this[_0x52eb('0x9')][_0x4f011a['uniqueid']][_0x4f011a[_0x52eb('0x26')]],{'showHidden':![],'depth':null}));ami[_0x52eb('0x20')](_0x52eb('0x47'),this[_0x52eb('0x9')][_0x4f011a['uniqueid']][_0x4f011a[_0x52eb('0x26')]]);logger[_0x52eb('0x27')](_0x52eb('0x48'),_0x4f011a[_0x52eb('0x24')],util['inspect'](this['channels'][_0x4f011a['uniqueid']][_0x4f011a[_0x52eb('0x26')]],{'showHidden':![],'depth':null}));this['emit'](util[_0x52eb('0x2b')]('user:%s',_0x4f011a[_0x52eb('0x25')]),'user:agentconnect',this[_0x52eb('0x9')][_0x4f011a[_0x52eb('0x24')]][_0x4f011a[_0x52eb('0x26')]]);}else if(!this[_0x52eb('0x9')][_0x4f011a[_0x52eb('0x24')]][_0x21f130][_0x52eb('0xe')]&&!this['channels'][_0x4f011a['uniqueid']][_0x21f130]['agentcomplete']){logger[_0x52eb('0x22')](_0x52eb('0x49'),_0x4f011a[_0x52eb('0x24')],this['channels'][_0x4f011a[_0x52eb('0x24')]][_0x21f130][_0x52eb('0x25')],_0x21f130);this[_0x52eb('0x9')][_0x4f011a[_0x52eb('0x24')]][_0x21f130]['agentringnoanswer']=!![];this['channels'][_0x4f011a[_0x52eb('0x24')]][_0x21f130][_0x52eb('0x4a')]=moment()['format'](_0x52eb('0x2c'));this[_0x52eb('0x9')][_0x4f011a['uniqueid']][_0x21f130]['answeredelsewheredestinationuniqueid']=_0x4f011a[_0x52eb('0x26')];this[_0x52eb('0x9')][_0x4f011a[_0x52eb('0x24')]][_0x21f130]['answeredelsewheremembername']=_0x4f011a[_0x52eb('0x25')];this['channels'][_0x4f011a[_0x52eb('0x24')]][_0x21f130]['lastevent']=_0x52eb('0x4b');this['channels'][_0x4f011a[_0x52eb('0x24')]][_0x21f130]['reason']=_0x52eb('0x4b');logger[_0x52eb('0x27')](_0x52eb('0x4c'),_0x4f011a['uniqueid'],util[_0x52eb('0x29')](this['channels'][_0x4f011a[_0x52eb('0x24')]][_0x21f130],{'showHidden':![],'depth':null}));ami['emit'](_0x52eb('0x4d'),this[_0x52eb('0x9')][_0x4f011a[_0x52eb('0x24')]][_0x21f130]);}}}}}}catch(_0x180f98){logger[_0x52eb('0x39')](_0x52eb('0x4e'),_0x4f011a['uniqueid'],util['inspect'](_0x180f98,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x52eb('0x1f')][_0x52eb('0xf')]=function(_0x308087){try{if(this[_0x52eb('0x21')](_0x308087)){logger['debug'](_0x52eb('0x4f'),_0x308087[_0x52eb('0x24')],util[_0x52eb('0x29')](_0x308087,{'showHidden':![],'depth':null}));if(this[_0x52eb('0x9')][_0x308087[_0x52eb('0x24')]]&&this[_0x52eb('0x9')][_0x308087[_0x52eb('0x24')]][_0x308087[_0x52eb('0x26')]]){logger[_0x52eb('0x22')](_0x52eb('0x50'),_0x308087[_0x52eb('0x24')],_0x308087[_0x52eb('0x25')],_0x308087[_0x52eb('0x26')]);this[_0x52eb('0x9')][_0x308087[_0x52eb('0x24')]][_0x308087[_0x52eb('0x26')]][_0x52eb('0xe')]=!![];this[_0x52eb('0x9')][_0x308087[_0x52eb('0x24')]][_0x308087[_0x52eb('0x26')]]['agentringnoanswerAt']=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');this['channels'][_0x308087[_0x52eb('0x24')]][_0x308087[_0x52eb('0x26')]][_0x52eb('0x51')]=_0x52eb('0x52');this['channels'][_0x308087[_0x52eb('0x24')]][_0x308087[_0x52eb('0x26')]]['reason']=_0x52eb('0x52');logger[_0x52eb('0x27')](_0x52eb('0x53'),_0x308087[_0x52eb('0x24')],util[_0x52eb('0x29')](this[_0x52eb('0x9')][_0x308087[_0x52eb('0x24')]][_0x308087[_0x52eb('0x26')]],{'showHidden':![],'depth':null}));ami[_0x52eb('0x20')](_0x52eb('0x54'),this[_0x52eb('0x9')][_0x308087[_0x52eb('0x24')]][_0x308087[_0x52eb('0x26')]]);}}}catch(_0x9582e8){logger[_0x52eb('0x39')]('[%s][voiceAgentReport][agentringnoanswer]',_0x308087[_0x52eb('0x24')],util[_0x52eb('0x29')](_0x9582e8,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x52eb('0x1f')]['syncQueueCallerAbandon']=function(_0x57175b){try{if(this[_0x52eb('0x21')](_0x57175b)){logger['debug'](_0x52eb('0x55'),_0x57175b['uniqueid'],util[_0x52eb('0x29')](_0x57175b,{'showHidden':![],'depth':null}));if(this['channels'][_0x57175b[_0x52eb('0x24')]]){for(var _0x4b60cb in this[_0x52eb('0x9')][_0x57175b[_0x52eb('0x24')]]){if(this['channels'][_0x57175b[_0x52eb('0x24')]][_0x52eb('0x56')](_0x4b60cb)&&!this[_0x52eb('0x9')][_0x57175b['uniqueid']][_0x4b60cb]['agentringnoanswer']&&!this[_0x52eb('0x9')][_0x57175b[_0x52eb('0x24')]][_0x4b60cb][_0x52eb('0x12')]){logger[_0x52eb('0x22')](_0x52eb('0x57'),_0x57175b['uniqueid'],this[_0x52eb('0x9')][_0x57175b[_0x52eb('0x24')]][_0x4b60cb][_0x52eb('0x25')],_0x4b60cb);this['channels'][_0x57175b['uniqueid']][_0x4b60cb][_0x52eb('0xe')]=!![];this[_0x52eb('0x9')][_0x57175b[_0x52eb('0x24')]][_0x4b60cb][_0x52eb('0x4a')]=moment()['format'](_0x52eb('0x2c'));this['channels'][_0x57175b[_0x52eb('0x24')]][_0x4b60cb][_0x52eb('0x51')]=_0x52eb('0x58');this['channels'][_0x57175b[_0x52eb('0x24')]][_0x4b60cb]['reason']=_0x52eb('0x58');logger[_0x52eb('0x27')](_0x52eb('0x59'),_0x57175b['uniqueid'],util['inspect'](this[_0x52eb('0x9')][_0x57175b[_0x52eb('0x24')]][_0x4b60cb],{'showHidden':![],'depth':null}));ami[_0x52eb('0x20')](_0x52eb('0x5a'),this[_0x52eb('0x9')][_0x57175b[_0x52eb('0x24')]][_0x4b60cb]);}}}}}catch(_0x2738ce){logger[_0x52eb('0x39')]('[%s][voiceAgentReport][queuecallerabandon]',_0x57175b['uniqueid'],util[_0x52eb('0x29')](_0x2738ce,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x52eb('0x1f')][_0x52eb('0x13')]=function(_0x2eabc8){try{if(this[_0x52eb('0x21')](_0x2eabc8)){logger['debug']('[%s][voiceAgentReport][agentcomplete]\x20event:',_0x2eabc8[_0x52eb('0x24')],util['inspect'](_0x2eabc8,{'showHidden':![],'depth':null}));if(this[_0x52eb('0x9')][_0x2eabc8[_0x52eb('0x24')]]){for(var _0x136a4a in this[_0x52eb('0x9')][_0x2eabc8[_0x52eb('0x24')]]){if(this[_0x52eb('0x9')][_0x2eabc8[_0x52eb('0x24')]][_0x52eb('0x56')](_0x136a4a)){if(this[_0x52eb('0x9')][_0x2eabc8[_0x52eb('0x24')]][_0x136a4a][_0x52eb('0x3e')]&&!this['channels'][_0x2eabc8[_0x52eb('0x24')]][_0x136a4a][_0x52eb('0x12')]){logger['info'](_0x52eb('0x5b'),_0x2eabc8[_0x52eb('0x24')],this[_0x52eb('0x9')][_0x2eabc8['uniqueid']][_0x136a4a]['membername'],_0x136a4a);this['channels'][_0x2eabc8[_0x52eb('0x24')]][_0x136a4a][_0x52eb('0x12')]=!![];this[_0x52eb('0x9')][_0x2eabc8['uniqueid']][_0x136a4a]['agentcompleteAt']=moment()[_0x52eb('0x2b')](_0x52eb('0x2c'));this['channels'][_0x2eabc8[_0x52eb('0x24')]][_0x136a4a][_0x52eb('0x51')]='complete';this[_0x52eb('0x9')][_0x2eabc8[_0x52eb('0x24')]][_0x136a4a]['reason']=_0x2eabc8[_0x52eb('0x5c')]==_0x52eb('0x5d')?'agent':_0x2eabc8[_0x52eb('0x5c')];this[_0x52eb('0x9')][_0x2eabc8[_0x52eb('0x24')]][_0x136a4a][_0x52eb('0x5e')]=_0x2eabc8[_0x52eb('0x5e')];if(this[_0x52eb('0x2d')][_0x2eabc8['queue']]&&this['voiceQueues'][_0x2eabc8[_0x52eb('0x2e')]]['acw']){this['channels'][_0x2eabc8[_0x52eb('0x24')]][_0x136a4a][_0x52eb('0x5f')]=this[_0x52eb('0x2d')][_0x2eabc8[_0x52eb('0x2e')]][_0x52eb('0x60')];this[_0x52eb('0x9')][_0x2eabc8[_0x52eb('0x24')]][_0x136a4a][_0x52eb('0x61')]=!![];}this[_0x52eb('0xa')][_0x2eabc8[_0x52eb('0x62')]]=_[_0x52eb('0x33')](this[_0x52eb('0xa')][_0x2eabc8[_0x52eb('0x62')]],['queue',_0x52eb('0x45')]);logger['debug'](_0x52eb('0x63'),_0x2eabc8[_0x52eb('0x24')],util['inspect'](this[_0x52eb('0x9')][_0x2eabc8['uniqueid']][_0x136a4a],{'showHidden':![],'depth':null}));ami[_0x52eb('0x20')]('custom:agentcomplete',this['channels'][_0x2eabc8[_0x52eb('0x24')]][_0x136a4a]);logger[_0x52eb('0x27')](_0x52eb('0x64'),_0x2eabc8[_0x52eb('0x24')],util[_0x52eb('0x29')](this[_0x52eb('0x9')][_0x2eabc8['uniqueid']][_0x136a4a],{'showHidden':![],'depth':null}));this[_0x52eb('0x20')](util[_0x52eb('0x2b')]('user:%s',_0x2eabc8[_0x52eb('0x25')]),_0x52eb('0x65'),this[_0x52eb('0x9')][_0x2eabc8[_0x52eb('0x24')]][_0x136a4a]);}}}}}}catch(_0x5f3435){logger['error'](_0x52eb('0x66'),_0x2eabc8['uniqueid'],util[_0x52eb('0x29')](_0x5f3435,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x52eb('0x1f')][_0x52eb('0x15')]=function(_0x4904c3){try{if(this[_0x52eb('0x21')](_0x4904c3)){logger['debug'](_0x52eb('0x67'),_0x4904c3['uniqueid'],util[_0x52eb('0x29')](_0x4904c3,{'showHidden':![],'depth':null}));this[_0x52eb('0x68')](_0x4904c3[_0x52eb('0x24')],_[_0x52eb('0x69')](_0x4904c3[_0x52eb('0x6a')])[0x0],_0x4904c3[_0x52eb('0x6b')]);if(this['channels'][_0x4904c3['uniqueid']]){for(var _0x1a3c41 in this[_0x52eb('0x9')][_0x4904c3[_0x52eb('0x24')]]){if(this['channels'][_0x4904c3['uniqueid']][_0x52eb('0x56')](_0x1a3c41)){logger[_0x52eb('0x22')](_0x52eb('0x6c'),_0x4904c3[_0x52eb('0x24')],_0x1a3c41,_[_0x52eb('0x69')](_0x4904c3[_0x52eb('0x6a')])[0x0],_0x4904c3[_0x52eb('0x6b')]);if(_[_0x52eb('0x2a')](this[_0x52eb('0x9')][_0x4904c3[_0x52eb('0x24')]][_0x1a3c41][_0x52eb('0x31')])){this['channels'][_0x4904c3[_0x52eb('0x24')]][_0x1a3c41][_0x52eb('0x31')]={};}this[_0x52eb('0x9')][_0x4904c3[_0x52eb('0x24')]][_0x1a3c41]['variables']=this[_0x52eb('0x31')][_0x4904c3['uniqueid']];}}}}}catch(_0x1be60b){logger[_0x52eb('0x39')]('[%s][voiceAgentReport][varset]',_0x4904c3[_0x52eb('0x24')],util[_0x52eb('0x29')](_0x1be60b,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x52eb('0x1f')][_0x52eb('0x68')]=function(_0x484b51,_0x49abfb,_0x5165b5){var _0x38e205=['rtpaudioqos',_0x52eb('0x6d'),_0x52eb('0x6e'),'rtpaudioqosjitterbridged',_0x52eb('0x6f'),_0x52eb('0x70'),_0x52eb('0x71'),_0x52eb('0x72'),'sipcallid',_0x52eb('0x73'),_0x52eb('0x74'),'bridgepvtcallid',_0x52eb('0x75'),_0x52eb('0x76'),_0x52eb('0x77'),_0x52eb('0x78'),_0x52eb('0x25'),_0x52eb('0x79'),_0x52eb('0x7a')];if(!_[_0x52eb('0x7b')](_0x49abfb)&&!_[_0x52eb('0x7c')](_0x38e205,_0x49abfb)){if(_[_0x52eb('0x2a')](this['variables'][_0x484b51])){this[_0x52eb('0x31')][_0x484b51]={};}this['variables'][_0x484b51][_0x49abfb]=_0x5165b5;}};VoiceAgentReport[_0x52eb('0x1f')][_0x52eb('0x17')]=function(_0x2511b0){try{if(this[_0x52eb('0x21')](_0x2511b0)){logger[_0x52eb('0x27')](_0x52eb('0x7d'),_0x2511b0[_0x52eb('0x24')],util['inspect'](_0x2511b0,{'showHidden':![],'depth':null}));if(this[_0x52eb('0x9')][_0x2511b0[_0x52eb('0x24')]]){for(var _0x1ba49e in this['channels'][_0x2511b0[_0x52eb('0x24')]]){if(this[_0x52eb('0x9')][_0x2511b0[_0x52eb('0x24')]][_0x52eb('0x56')](_0x1ba49e)){if(this[_0x52eb('0x9')][_0x2511b0[_0x52eb('0x24')]][_0x1ba49e][_0x52eb('0x5c')]=='transfer'&&this[_0x52eb('0x9')][_0x2511b0[_0x52eb('0x24')]][_0x1ba49e][_0x52eb('0x12')]){logger[_0x52eb('0x22')]('[%s][voiceAgentReport][hangup]\x20destuniqueid:%s',_0x2511b0['uniqueid'],_0x1ba49e);this['channels'][_0x2511b0[_0x52eb('0x24')]][_0x1ba49e][_0x52eb('0x7e')]=moment()['format'](_0x52eb('0x2c'));}}}logger[_0x52eb('0x27')]('[%s][voiceAgentReport][hangup]\x20sending\x20voiceAgentReport\x20event:',_0x2511b0['uniqueid'],util['inspect'](_[_0x52eb('0x7f')](this[_0x52eb('0x9')][_0x2511b0[_0x52eb('0x24')]]),{'showHidden':![],'depth':null}));ami[_0x52eb('0x20')]('custom:voiceAgentReport',_['values'](this[_0x52eb('0x9')][_0x2511b0[_0x52eb('0x24')]]));delete this['channels'][_0x2511b0[_0x52eb('0x24')]];}if(this[_0x52eb('0x31')][_0x2511b0[_0x52eb('0x24')]]){delete this[_0x52eb('0x31')][_0x2511b0['uniqueid']];}}}catch(_0x152dd2){logger[_0x52eb('0x39')](_0x52eb('0x80'),_0x2511b0[_0x52eb('0x24')],util['inspect'](_0x152dd2,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x52eb('0x1f')][_0x52eb('0x1c')]=function(_0x5c6b2b){try{if(this['isNotNull'](_0x5c6b2b)){logger[_0x52eb('0x27')](_0x52eb('0x81'),_0x5c6b2b['uniqueid'],util[_0x52eb('0x29')](_0x5c6b2b,{'showHidden':![],'depth':null}));if(this['channels'][_0x5c6b2b[_0x52eb('0x82')]]){for(var _0x51016b in this['channels'][_0x5c6b2b['transfereeuniqueid']]){if(this[_0x52eb('0x9')][_0x5c6b2b[_0x52eb('0x82')]][_0x52eb('0x56')](_0x51016b)){if(_0x5c6b2b[_0x52eb('0x83')]===_0x51016b){logger[_0x52eb('0x22')]('[%s][voiceAgentReport][attendedtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x5c6b2b[_0x52eb('0x24')],this[_0x52eb('0x9')][_0x5c6b2b[_0x52eb('0x82')]][_0x51016b][_0x52eb('0x25')],_0x51016b);var _0x294134=moment();this['channels'][_0x5c6b2b['transfereeuniqueid']][_0x51016b][_0x52eb('0x12')]=!![];this['channels'][_0x5c6b2b[_0x52eb('0x82')]][_0x51016b][_0x52eb('0x7e')]=moment()[_0x52eb('0x2b')](_0x52eb('0x2c'));this['channels'][_0x5c6b2b[_0x52eb('0x82')]][_0x51016b]['lastevent']=_0x52eb('0x84');this[_0x52eb('0x9')][_0x5c6b2b[_0x52eb('0x82')]][_0x51016b][_0x52eb('0x5c')]='transfer';this[_0x52eb('0x9')][_0x5c6b2b[_0x52eb('0x82')]][_0x51016b][_0x52eb('0x5e')]=_0x294134['diff'](this[_0x52eb('0x9')][_0x5c6b2b['transfereeuniqueid']][_0x51016b][_0x52eb('0x3e')],_0x52eb('0x85'));}}}}if(this[_0x52eb('0x9')][_0x5c6b2b[_0x52eb('0x86')]]){var _0x296a3b=this[_0x52eb('0x9')][_0x5c6b2b[_0x52eb('0x86')]];this['channels'][_0x5c6b2b[_0x52eb('0x86')]]=this[_0x52eb('0x9')][_0x5c6b2b[_0x52eb('0x82')]];this[_0x52eb('0x9')][_0x5c6b2b['transfereeuniqueid']]=_0x296a3b;}}}catch(_0x40c848){logger[_0x52eb('0x39')](_0x52eb('0x87'),_0x5c6b2b[_0x52eb('0x24')],util[_0x52eb('0x29')](_0x40c848,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x52eb('0x1e')]=function(_0x30107f){try{if(this[_0x52eb('0x21')](_0x30107f)){logger[_0x52eb('0x27')](_0x52eb('0x88'),_0x30107f[_0x52eb('0x24')],util['inspect'](_0x30107f,{'showHidden':![],'depth':null}));if(this[_0x52eb('0x9')][_0x30107f['transfereeuniqueid']]){for(var _0x7fd95a in this[_0x52eb('0x9')][_0x30107f[_0x52eb('0x82')]]){if(this[_0x52eb('0x9')][_0x30107f['transfereeuniqueid']][_0x52eb('0x56')](_0x7fd95a)){if(_0x30107f[_0x52eb('0x89')]===_0x7fd95a){logger[_0x52eb('0x22')](_0x52eb('0x8a'),_0x30107f[_0x52eb('0x24')],this[_0x52eb('0x9')][_0x30107f[_0x52eb('0x82')]][_0x7fd95a]['membername'],_0x7fd95a);var _0x3b0de6=moment();this['channels'][_0x30107f[_0x52eb('0x82')]][_0x7fd95a]['agentcomplete']=!![];this[_0x52eb('0x9')][_0x30107f['transfereeuniqueid']][_0x7fd95a][_0x52eb('0x7e')]=_0x3b0de6;this[_0x52eb('0x9')][_0x30107f[_0x52eb('0x82')]][_0x7fd95a][_0x52eb('0x51')]='complete';this[_0x52eb('0x9')][_0x30107f['transfereeuniqueid']][_0x7fd95a]['reason']=_0x52eb('0x5d');this[_0x52eb('0x9')][_0x30107f[_0x52eb('0x82')]][_0x7fd95a][_0x52eb('0x5e')]=_0x3b0de6['diff'](this['channels'][_0x30107f[_0x52eb('0x82')]][_0x7fd95a][_0x52eb('0x3e')],_0x52eb('0x85'));}}}}}}catch(_0x5239c4){logger['error']('[%s][voiceAgentReport][blindtransfer]',_0x30107f[_0x52eb('0x24')],util[_0x52eb('0x29')](_0x5239c4,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x52eb('0x1f')][_0x52eb('0x19')]=function(_0x43e7eb){var _0x52238f='';try{if(this['isNotNull'](_0x43e7eb)){logger[_0x52eb('0x27')]('[%s][voiceAgentReport][musiconholdstart]\x20event:',_0x43e7eb[_0x52eb('0x24')],util[_0x52eb('0x29')](_0x43e7eb,{'showHidden':![],'depth':null}));if(_0x43e7eb[_0x52eb('0x8b')]){_0x52238f=_0x43e7eb['channel'][_0x52eb('0x8c')](0x0,_0x43e7eb['channel'][_0x52eb('0x8d')]('-'));if(this[_0x52eb('0xa')][_0x52238f]){logger['info']('[%s][voiceAgentReport][musiconholdstart]\x20interface:%s',_0x43e7eb[_0x52eb('0x24')],_0x52238f);this[_0x52eb('0xa')][_0x52238f][_0x52eb('0x8e')]=!![];}}}}catch(_0x583145){logger['error'](_0x52eb('0x8f'),_0x43e7eb[_0x52eb('0x24')],util['inspect'](_0x583145,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x52eb('0x1f')][_0x52eb('0x1a')]=function(_0x1d5e5b){var _0x24f530='';try{if(this[_0x52eb('0x21')](_0x1d5e5b)){logger[_0x52eb('0x27')](_0x52eb('0x90'),_0x1d5e5b[_0x52eb('0x24')],util[_0x52eb('0x29')](_0x1d5e5b,{'showHidden':![],'depth':null}));if(_0x1d5e5b[_0x52eb('0x8b')]){_0x24f530=_0x1d5e5b['channel']['substring'](0x0,_0x1d5e5b['channel']['lastIndexOf']('-'));if(this[_0x52eb('0xa')][_0x24f530]){logger[_0x52eb('0x22')](_0x52eb('0x91'),_0x1d5e5b['uniqueid'],_0x24f530);this[_0x52eb('0xa')][_0x24f530][_0x52eb('0x8e')]=![];}}}}catch(_0x5152da){logger[_0x52eb('0x39')](_0x52eb('0x92'),_0x1d5e5b[_0x52eb('0x24')],util[_0x52eb('0x29')](_0x5152da,{'showHidden':![],'depth':null}));}};module['exports']=VoiceAgentReport;
\ No newline at end of file
+var _0x5cd3=['../../../config/logger','ami','../ami','redis','defaults','localhost','socket.io-emitter','channels','voiceQueues','agents','variables','syncAgentCalled','bind','syncAgentConnect','agentringnoanswer','syncAgentRingNoAnswer','queuecallerabandon','agentcomplete','syncAgentComplete','varset','syncVarSet','hangup','syncHangup','musiconholdstart','syncMusicOnHoldStart','syncMusicOnHoldStop','attendedtransfer','syncAttendedTransfer','blindtransfer','prototype','emit','isNotNull','isUndefined','[%s][voiceAgentReport][agentcalled]\x20agent:%s\x20destuniqueid:%s\x20lastevent:called','membername','destuniqueid','debug','[%s][voiceAgentReport][agentcalled]\x20event:','inspect','interface','queue','format','YYYY-MM-DD\x20HH:mm:ss','mandatoryDisposition','type','event','privilege','[%s][voiceAgentReport][agentcalled]\x20sending\x20agentcalled\x20event:','uniqueid','custom:agentcalled','[%s][voiceAgentReport][agentcalled]\x20sending\x20user:called\x20event:','user:%s','user:called','error','[%s][voiceAgentReport][agentcalled]','hasOwnProperty','agentconnectAt','connectedlinename','connectedlinenum','destchannelstate','destchannelstatedesc','connect','voiceChannels','routealias','merge','destconnectedlinenum','name','accountcode','exten','user:agentconnect','info','agentringnoanswerAt','answeredelsewheredestinationuniqueid','lastevent','answered_elsewhere','reason','[%s][voiceAgentReport][agentconnect]\x20sending\x20agentansweredelsewhere\x20event:','custom:agentansweredelsewhere','[%s][voiceAgentReport][agentconnect]\x20Else\x20path\x20should\x20never\x20be\x20taken','[%s][voiceAgentReport][agentconnect]','[%s][voiceAgentReport][agentringnoanswer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:rejected','rejected','[%s][voiceAgentReport][agentringnoanswer]\x20sending\x20agentringnoanswer\x20event:','user:agentringnoanswer','custom:agentringnoanswer','assign','[%s][voiceAgentReport][agentringnoanswer]','[%s][voiceAgentReport][queuecallerabandon]\x20event:','[%s][voiceAgentReport][queuecallerabandon]\x20agent:%s\x20destuniqueid:%s\x20lastevent:abandoned','abandoned','custom:agentqueuecallerabandon','[%s][voiceAgentReport][queuecallerabandon]','[%s][voiceAgentReport][agentcomplete]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','agentcompleteAt','transfer','agent','talktime','acw','acwTimeout','agentacw','omit','[%s][voiceAgentReport][agentcomplete]\x20sending\x20agentcomplete\x20event:','custom:agentcomplete','destaccountcode','user:agentcomplete','[%s][voiceAgentReport][agentcomplete]','addVariable','keys','variable','value','[%s][voiceAgentReport][varset]\x20destuniqueid:%s\x20variable:%s\x20value:%s','[%s][voiceAgentReport][varset]','rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitter','rtpaudioqosjitterbridged','rtpaudioqosrtt','rtpaudioqosrttbridged','sipcallid','sipuri','bridgepeer','bridgepvtcallid','membercalls','memberdynamic','memberinterface','memberrealtime','isNil','includes','[%s][voiceAgentReport][hangup]\x20destuniqueid:%s','[%s][voiceAgentReport][hangup]\x20sending\x20voiceAgentReport\x20event:','custom:voiceAgentReport','[%s][voiceAgentReport][hangup]','[%s][voiceAgentReport][attendedtransfer]\x20event:','transfereeuniqueid','origtransfereruniqueid','[%s][voiceAgentReport][attendedtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete','diff','secondtransfereruniqueid','[%s][voiceAgentReport][attendedtransfer]','syncBlindTransfer','[%s][voiceAgentReport][blindtransfer]\x20event:','transfereruniqueid','complete','seconds','[%s][voiceAgentReport][musiconholdstart]\x20event:','channel','substring','onhold','[%s][voiceAgentReport][musiconholdstart]','[%s][voiceAgentReport][musiconholdstop]\x20event:','exports','lodash','util','ioredis'];(function(_0x68ee8b,_0x3cc6c5){var _0x5148f7=function(_0x5dcbd5){while(--_0x5dcbd5){_0x68ee8b['push'](_0x68ee8b['shift']());}};_0x5148f7(++_0x3cc6c5);}(_0x5cd3,0x131));var _0x35cd=function(_0x4dfece,_0x450408){_0x4dfece=_0x4dfece-0x0;var _0xe0510e=_0x5cd3[_0x4dfece];return _0xe0510e;};'use strict';var _=require(_0x35cd('0x0'));var moment=require('moment');var util=require(_0x35cd('0x1'));var Redis=require(_0x35cd('0x2'));var config=require('../../../config/environment');var logger=require(_0x35cd('0x3'))(_0x35cd('0x4'));var ami=require(_0x35cd('0x5'));config[_0x35cd('0x6')]=_[_0x35cd('0x7')](config[_0x35cd('0x6')],{'host':_0x35cd('0x8'),'port':0x18eb});var io=require(_0x35cd('0x9'))(new Redis(config[_0x35cd('0x6')]));function VoiceAgentReport(_0x4e45e8){this[_0x35cd('0xa')]={};this['voiceChannels']=_0x4e45e8['channels'];this[_0x35cd('0xb')]=_0x4e45e8[_0x35cd('0xb')];this['agents']=_0x4e45e8[_0x35cd('0xc')];this[_0x35cd('0xd')]={};ami['on']('agentcalled',this[_0x35cd('0xe')][_0x35cd('0xf')](this));ami['on']('agentconnect',this[_0x35cd('0x10')]['bind'](this));ami['on'](_0x35cd('0x11'),this[_0x35cd('0x12')]['bind'](this));ami['on'](_0x35cd('0x13'),this['syncQueueCallerAbandon'][_0x35cd('0xf')](this));ami['on'](_0x35cd('0x14'),this[_0x35cd('0x15')]['bind'](this));ami['on'](_0x35cd('0x16'),this[_0x35cd('0x17')]['bind'](this));ami['on'](_0x35cd('0x18'),this[_0x35cd('0x19')][_0x35cd('0xf')](this));ami['on'](_0x35cd('0x1a'),this[_0x35cd('0x1b')][_0x35cd('0xf')](this));ami['on']('musiconholdstop',this[_0x35cd('0x1c')]['bind'](this));ami['on'](_0x35cd('0x1d'),this[_0x35cd('0x1e')]['bind'](this));ami['on'](_0x35cd('0x1f'),this['syncBlindTransfer']['bind'](this));}VoiceAgentReport[_0x35cd('0x20')][_0x35cd('0x21')]=function(_0x1c6175,_0x270966,_0xc71556){io['to'](_0x1c6175)[_0x35cd('0x21')](_0x270966,_0xc71556);};VoiceAgentReport[_0x35cd('0x20')][_0x35cd('0x22')]=function(_0x39f1d5){return _0x39f1d5!==null&&!_[_0x35cd('0x23')](_0x39f1d5);};VoiceAgentReport[_0x35cd('0x20')]['syncAgentCalled']=function(_0x120a6a){try{if(this['isNotNull'](_0x120a6a)){logger['info'](_0x35cd('0x24'),_0x120a6a['uniqueid'],_0x120a6a[_0x35cd('0x25')],_0x120a6a[_0x35cd('0x26')]);logger[_0x35cd('0x27')](_0x35cd('0x28'),_0x120a6a['uniqueid'],util[_0x35cd('0x29')](_0x120a6a,{'showHidden':![],'depth':null}));if(_[_0x35cd('0x23')](this[_0x35cd('0xa')][_0x120a6a['uniqueid']])){this['channels'][_0x120a6a['uniqueid']]={};}var _0x547e85=this[_0x35cd('0xc')][_0x120a6a[_0x35cd('0x2a')]];var _0x45baa4=this[_0x35cd('0xa')][_0x120a6a['uniqueid']][_0x120a6a[_0x35cd('0x26')]];var _0x38c660=this[_0x35cd('0xb')][_0x120a6a[_0x35cd('0x2b')]];var _0x153f3d=this[_0x35cd('0xd')][_0x120a6a['uniqueid']];if(_['isUndefined'](_0x45baa4)){_0x45baa4={'agentcalledAt':moment()[_0x35cd('0x2c')](_0x35cd('0x2d')),'lastevent':'called','mandatoryDisposition':_0x38c660&&_0x38c660[_0x35cd('0x2e')]?_0x38c660[_0x35cd('0x2e')]:![],'type':_0x38c660&&_0x38c660[_0x35cd('0x2f')]?_0x38c660[_0x35cd('0x2f')]:'inbound','variables':_0x153f3d,'motionChannel':'voice'};}Object['assign'](_0x45baa4,_['omit'](_0x120a6a,[_0x35cd('0x30'),_0x35cd('0x31')]));this[_0x35cd('0xa')][_0x120a6a['uniqueid']][_0x120a6a[_0x35cd('0x26')]]=_0x45baa4;logger[_0x35cd('0x27')](_0x35cd('0x32'),_0x120a6a[_0x35cd('0x33')],util[_0x35cd('0x29')](_0x45baa4,{'showHidden':![],'depth':null}));ami[_0x35cd('0x21')](_0x35cd('0x34'),_0x45baa4);var _0x2a54e0={'id':_0x547e85['id'],'calleridnum':_0x45baa4['calleridnum'],'queue':_0x45baa4['queue'],'variables':_0x45baa4['variables'],'uniqueid':_0x120a6a[_0x35cd('0x33')]};logger['debug'](_0x35cd('0x35'),_0x120a6a['uniqueid'],util[_0x35cd('0x29')](_0x2a54e0,{'showHidden':![],'depth':null}));this[_0x35cd('0x21')](util[_0x35cd('0x2c')](_0x35cd('0x36'),_0x120a6a[_0x35cd('0x25')]),_0x35cd('0x37'),_0x2a54e0);}}catch(_0x51ba61){logger[_0x35cd('0x38')](_0x35cd('0x39'),_0x120a6a['uniqueid'],util[_0x35cd('0x29')](_0x51ba61,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x35cd('0x20')][_0x35cd('0x10')]=function(_0x4a301f){try{if(this[_0x35cd('0x22')](_0x4a301f)){if(this[_0x35cd('0xa')][_0x4a301f['uniqueid']]){for(var _0x3ba31a in this[_0x35cd('0xa')][_0x4a301f[_0x35cd('0x33')]]){if(this[_0x35cd('0xa')][_0x4a301f[_0x35cd('0x33')]][_0x35cd('0x3a')](_0x3ba31a)){if(_0x4a301f[_0x35cd('0x26')]===_0x3ba31a){logger['info']('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:connect',_0x4a301f[_0x35cd('0x33')],_0x4a301f[_0x35cd('0x25')],_0x4a301f[_0x35cd('0x26')]);this[_0x35cd('0xa')][_0x4a301f[_0x35cd('0x33')]][_0x3ba31a][_0x35cd('0x3b')]=moment()[_0x35cd('0x2c')]('YYYY-MM-DD\x20HH:mm:ss');this[_0x35cd('0xa')][_0x4a301f[_0x35cd('0x33')]][_0x3ba31a][_0x35cd('0x3c')]=_0x4a301f[_0x35cd('0x3c')];this[_0x35cd('0xa')][_0x4a301f[_0x35cd('0x33')]][_0x3ba31a][_0x35cd('0x3d')]=_0x4a301f[_0x35cd('0x3d')];this[_0x35cd('0xa')][_0x4a301f[_0x35cd('0x33')]][_0x3ba31a]['destchannelstate']=_0x4a301f[_0x35cd('0x3e')];this[_0x35cd('0xa')][_0x4a301f[_0x35cd('0x33')]][_0x3ba31a]['destchannelstatedesc']=_0x4a301f[_0x35cd('0x3f')];this[_0x35cd('0xa')][_0x4a301f[_0x35cd('0x33')]][_0x3ba31a]['holdtime']=_0x4a301f['holdtime'];this[_0x35cd('0xa')][_0x4a301f['uniqueid']][_0x3ba31a]['lastevent']=_0x35cd('0x40');if(this[_0x35cd('0x41')][this[_0x35cd('0xa')][_0x4a301f[_0x35cd('0x33')]][_0x3ba31a][_0x35cd('0x33')]]){var _0x72aa68=this['voiceChannels'][this[_0x35cd('0xa')][_0x4a301f[_0x35cd('0x33')]][_0x3ba31a][_0x35cd('0x33')]][_0x35cd('0x42')];this[_0x35cd('0xa')][_0x4a301f['uniqueid']][_0x3ba31a][_0x35cd('0x42')]=_0x72aa68;_0x4a301f[_0x35cd('0x42')]=_0x72aa68;}_[_0x35cd('0x43')](this[_0x35cd('0xc')][_0x4a301f[_0x35cd('0x2a')]],_['pick'](_0x4a301f,['queue',_0x35cd('0x44'),_0x35cd('0x42')]));var _0x3571d8=this[_0x35cd('0xc')][_0x4a301f[_0x35cd('0x2a')]];var _0x33467d={'id':_0x3571d8['id'],'name':_0x3571d8[_0x35cd('0x45')],'agentconnected':!![],'destaccountcode':_0x3571d8[_0x35cd('0x46')],'destconnectedlinenum':this[_0x35cd('0xa')][_0x4a301f[_0x35cd('0x33')]][_0x4a301f[_0x35cd('0x26')]][_0x35cd('0x47')],'queue':this[_0x35cd('0xa')][_0x4a301f[_0x35cd('0x33')]][_0x4a301f['destuniqueid']][_0x35cd('0x2b')],'routealias':this['channels'][_0x4a301f[_0x35cd('0x33')]][_0x4a301f[_0x35cd('0x26')]]['routealias'],'uniqueid':this[_0x35cd('0xa')][_0x4a301f[_0x35cd('0x33')]][_0x4a301f[_0x35cd('0x26')]][_0x35cd('0x33')]};ami[_0x35cd('0x21')]('custom:agentconnect',this[_0x35cd('0xa')][_0x4a301f['uniqueid']][_0x4a301f['destuniqueid']]);this['emit'](util[_0x35cd('0x2c')](_0x35cd('0x36'),_0x4a301f[_0x35cd('0x25')]),_0x35cd('0x48'),_0x33467d);}else if(!this[_0x35cd('0xa')][_0x4a301f['uniqueid']][_0x3ba31a][_0x35cd('0x11')]&&!this['channels'][_0x4a301f['uniqueid']][_0x3ba31a][_0x35cd('0x14')]){logger[_0x35cd('0x49')]('[%s][voiceAgentReport][agentconnect]\x20agent:%s\x20destuniqueid:%s\x20lastevent:answered_elsewhere',_0x4a301f['uniqueid'],this[_0x35cd('0xa')][_0x4a301f[_0x35cd('0x33')]][_0x3ba31a][_0x35cd('0x25')],_0x3ba31a);this['channels'][_0x4a301f[_0x35cd('0x33')]][_0x3ba31a][_0x35cd('0x11')]=!![];this[_0x35cd('0xa')][_0x4a301f[_0x35cd('0x33')]][_0x3ba31a][_0x35cd('0x4a')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');this[_0x35cd('0xa')][_0x4a301f[_0x35cd('0x33')]][_0x3ba31a][_0x35cd('0x4b')]=_0x4a301f[_0x35cd('0x26')];this[_0x35cd('0xa')][_0x4a301f[_0x35cd('0x33')]][_0x3ba31a]['answeredelsewheremembername']=_0x4a301f[_0x35cd('0x25')];this['channels'][_0x4a301f[_0x35cd('0x33')]][_0x3ba31a][_0x35cd('0x4c')]=_0x35cd('0x4d');this[_0x35cd('0xa')][_0x4a301f[_0x35cd('0x33')]][_0x3ba31a][_0x35cd('0x4e')]=_0x35cd('0x4d');logger[_0x35cd('0x27')](_0x35cd('0x4f'),_0x4a301f['uniqueid'],util[_0x35cd('0x29')](this['channels'][_0x4a301f[_0x35cd('0x33')]][_0x3ba31a],{'showHidden':![],'depth':null}));ami[_0x35cd('0x21')](_0x35cd('0x50'),this[_0x35cd('0xa')][_0x4a301f[_0x35cd('0x33')]][_0x3ba31a]);}else{logger['debug'](_0x35cd('0x51'),_0x4a301f[_0x35cd('0x33')]);}}}}}}catch(_0x48d3a7){logger[_0x35cd('0x38')](_0x35cd('0x52'),_0x4a301f['uniqueid'],util[_0x35cd('0x29')](_0x48d3a7,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x35cd('0x20')][_0x35cd('0x12')]=function(_0x1356e8){try{if(this[_0x35cd('0x22')](_0x1356e8)){logger[_0x35cd('0x27')]('[%s][voiceAgentReport][agentringnoanswer]\x20event:',_0x1356e8[_0x35cd('0x33')],util[_0x35cd('0x29')](_0x1356e8,{'showHidden':![],'depth':null}));if(this[_0x35cd('0xa')][_0x1356e8['uniqueid']]&&this[_0x35cd('0xa')][_0x1356e8['uniqueid']][_0x1356e8[_0x35cd('0x26')]]){logger[_0x35cd('0x49')](_0x35cd('0x53'),_0x1356e8[_0x35cd('0x33')],_0x1356e8['membername'],_0x1356e8['destuniqueid']);var _0x2e20f5=this[_0x35cd('0xc')][_0x1356e8[_0x35cd('0x2a')]];var _0x57aaf9=this['channels'][_0x1356e8[_0x35cd('0x33')]][_0x1356e8[_0x35cd('0x26')]];_0x57aaf9[_0x35cd('0x11')]=!![];_0x57aaf9[_0x35cd('0x4a')]=moment()['format'](_0x35cd('0x2d'));_0x57aaf9[_0x35cd('0x4c')]=_0x35cd('0x54');_0x57aaf9[_0x35cd('0x4e')]='rejected';var _0xbd5a26={'id':_0x2e20f5['id'],'name':_0x2e20f5[_0x35cd('0x45')],'queue':_0x57aaf9['queue'],'uniqueid':_0x57aaf9[_0x35cd('0x33')]};logger[_0x35cd('0x27')](_0x35cd('0x55'),_0x1356e8['uniqueid'],util[_0x35cd('0x29')](_0xbd5a26,{'showHidden':![],'depth':null}));this['emit'](util[_0x35cd('0x2c')](_0x35cd('0x36'),_0x2e20f5['name']),_0x35cd('0x56'),_0xbd5a26);ami[_0x35cd('0x21')](_0x35cd('0x57'),_0x57aaf9);this['channels'][_0x1356e8[_0x35cd('0x33')]][_0x1356e8[_0x35cd('0x26')]]=Object[_0x35cd('0x58')]({},_0x57aaf9);}}}catch(_0x694fe9){logger[_0x35cd('0x38')](_0x35cd('0x59'),_0x1356e8[_0x35cd('0x33')],util[_0x35cd('0x29')](_0x694fe9,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x35cd('0x20')]['syncQueueCallerAbandon']=function(_0x1801dd){try{if(this[_0x35cd('0x22')](_0x1801dd)){logger[_0x35cd('0x27')](_0x35cd('0x5a'),_0x1801dd[_0x35cd('0x33')],util[_0x35cd('0x29')](_0x1801dd,{'showHidden':![],'depth':null}));if(this['channels'][_0x1801dd[_0x35cd('0x33')]]){for(var _0x2197a5 in this[_0x35cd('0xa')][_0x1801dd[_0x35cd('0x33')]]){if(this[_0x35cd('0xa')][_0x1801dd[_0x35cd('0x33')]][_0x35cd('0x3a')](_0x2197a5)&&!this[_0x35cd('0xa')][_0x1801dd[_0x35cd('0x33')]][_0x2197a5][_0x35cd('0x11')]&&!this[_0x35cd('0xa')][_0x1801dd[_0x35cd('0x33')]][_0x2197a5][_0x35cd('0x14')]){logger[_0x35cd('0x49')](_0x35cd('0x5b'),_0x1801dd[_0x35cd('0x33')],this[_0x35cd('0xa')][_0x1801dd[_0x35cd('0x33')]][_0x2197a5]['membername'],_0x2197a5);this['channels'][_0x1801dd[_0x35cd('0x33')]][_0x2197a5]['agentringnoanswer']=!![];this[_0x35cd('0xa')][_0x1801dd[_0x35cd('0x33')]][_0x2197a5][_0x35cd('0x4a')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');this[_0x35cd('0xa')][_0x1801dd[_0x35cd('0x33')]][_0x2197a5]['lastevent']=_0x35cd('0x5c');this[_0x35cd('0xa')][_0x1801dd[_0x35cd('0x33')]][_0x2197a5][_0x35cd('0x4e')]='abandoned';logger[_0x35cd('0x27')]('[%s][voiceAgentReport][queuecallerabandon]\x20sending\x20agentqueuecallerabandon\x20event:',_0x1801dd[_0x35cd('0x33')],util[_0x35cd('0x29')](this[_0x35cd('0xa')][_0x1801dd['uniqueid']][_0x2197a5],{'showHidden':![],'depth':null}));ami[_0x35cd('0x21')](_0x35cd('0x5d'),this[_0x35cd('0xa')][_0x1801dd[_0x35cd('0x33')]][_0x2197a5]);}}}}}catch(_0x31bfcd){logger[_0x35cd('0x38')](_0x35cd('0x5e'),_0x1801dd[_0x35cd('0x33')],util['inspect'](_0x31bfcd,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x35cd('0x20')]['syncAgentComplete']=function(_0x28e543){try{if(this[_0x35cd('0x22')](_0x28e543)){logger[_0x35cd('0x27')]('[%s][voiceAgentReport][agentcomplete]\x20event:',_0x28e543[_0x35cd('0x33')],util[_0x35cd('0x29')](_0x28e543,{'showHidden':![],'depth':null}));if(this[_0x35cd('0xa')][_0x28e543[_0x35cd('0x33')]]){for(var _0x1ef6d9 in this[_0x35cd('0xa')][_0x28e543[_0x35cd('0x33')]]){if(this[_0x35cd('0xa')][_0x28e543['uniqueid']][_0x35cd('0x3a')](_0x1ef6d9)){if(this['channels'][_0x28e543[_0x35cd('0x33')]][_0x1ef6d9][_0x35cd('0x3b')]&&!this[_0x35cd('0xa')][_0x28e543['uniqueid']][_0x1ef6d9]['agentcomplete']){logger['info'](_0x35cd('0x5f'),_0x28e543['uniqueid'],this[_0x35cd('0xa')][_0x28e543[_0x35cd('0x33')]][_0x1ef6d9][_0x35cd('0x25')],_0x1ef6d9);this[_0x35cd('0xa')][_0x28e543[_0x35cd('0x33')]][_0x1ef6d9]['agentcomplete']=!![];this[_0x35cd('0xa')][_0x28e543[_0x35cd('0x33')]][_0x1ef6d9][_0x35cd('0x60')]=moment()[_0x35cd('0x2c')]('YYYY-MM-DD\x20HH:mm:ss');this[_0x35cd('0xa')][_0x28e543['uniqueid']][_0x1ef6d9][_0x35cd('0x4c')]='complete';this[_0x35cd('0xa')][_0x28e543[_0x35cd('0x33')]][_0x1ef6d9]['reason']=_0x28e543[_0x35cd('0x4e')]==_0x35cd('0x61')?_0x35cd('0x62'):_0x28e543[_0x35cd('0x4e')];this['channels'][_0x28e543[_0x35cd('0x33')]][_0x1ef6d9][_0x35cd('0x63')]=_0x28e543[_0x35cd('0x63')];if(this[_0x35cd('0xb')][_0x28e543[_0x35cd('0x2b')]]&&this[_0x35cd('0xb')][_0x28e543['queue']][_0x35cd('0x64')]){this['channels'][_0x28e543[_0x35cd('0x33')]][_0x1ef6d9]['acwtime']=this['voiceQueues'][_0x28e543['queue']][_0x35cd('0x65')];this[_0x35cd('0xa')][_0x28e543[_0x35cd('0x33')]][_0x1ef6d9][_0x35cd('0x66')]=!![];}this[_0x35cd('0xc')][_0x28e543[_0x35cd('0x2a')]]=_[_0x35cd('0x67')](this[_0x35cd('0xc')][_0x28e543[_0x35cd('0x2a')]],['queue',_0x35cd('0x44')]);logger[_0x35cd('0x27')](_0x35cd('0x68'),_0x28e543[_0x35cd('0x33')],util[_0x35cd('0x29')](this[_0x35cd('0xa')][_0x28e543[_0x35cd('0x33')]][_0x1ef6d9],{'showHidden':![],'depth':null}));ami[_0x35cd('0x21')](_0x35cd('0x69'),this[_0x35cd('0xa')][_0x28e543[_0x35cd('0x33')]][_0x1ef6d9]);logger[_0x35cd('0x27')]('[%s][voiceAgentReport][agentcomplete]\x20sending\x20user:agentcomplete\x20event:',_0x28e543[_0x35cd('0x33')],util[_0x35cd('0x29')]({'id':this[_0x35cd('0xc')][_0x28e543[_0x35cd('0x2a')]]['id'],'destaccountcode':_0x28e543[_0x35cd('0x6a')]},{'showHidden':![],'depth':null}));this[_0x35cd('0x21')](util[_0x35cd('0x2c')](_0x35cd('0x36'),_0x28e543[_0x35cd('0x25')]),_0x35cd('0x6b'),{'id':this[_0x35cd('0xc')][_0x28e543[_0x35cd('0x2a')]]['id'],'destaccountcode':Number(_0x28e543['destaccountcode'])});}}}}}}catch(_0x51d31d){logger[_0x35cd('0x38')](_0x35cd('0x6c'),_0x28e543[_0x35cd('0x33')],util[_0x35cd('0x29')](_0x51d31d,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x35cd('0x20')][_0x35cd('0x17')]=function(_0x3ba02e){try{if(this[_0x35cd('0x22')](_0x3ba02e)){logger[_0x35cd('0x27')]('[%s][voiceAgentReport][varset]\x20event:',_0x3ba02e['uniqueid'],util['inspect'](_0x3ba02e,{'showHidden':![],'depth':null}));this[_0x35cd('0x6d')](_0x3ba02e[_0x35cd('0x33')],_[_0x35cd('0x6e')](_0x3ba02e[_0x35cd('0x6f')])[0x0],_0x3ba02e[_0x35cd('0x70')]);if(this['channels'][_0x3ba02e[_0x35cd('0x33')]]){for(var _0x6454d0 in this[_0x35cd('0xa')][_0x3ba02e[_0x35cd('0x33')]]){if(this['channels'][_0x3ba02e[_0x35cd('0x33')]][_0x35cd('0x3a')](_0x6454d0)){logger[_0x35cd('0x49')](_0x35cd('0x71'),_0x3ba02e['uniqueid'],_0x6454d0,_[_0x35cd('0x6e')](_0x3ba02e[_0x35cd('0x6f')])[0x0],_0x3ba02e[_0x35cd('0x70')]);if(_[_0x35cd('0x23')](this[_0x35cd('0xa')][_0x3ba02e[_0x35cd('0x33')]][_0x6454d0][_0x35cd('0xd')])){this[_0x35cd('0xa')][_0x3ba02e['uniqueid']][_0x6454d0]['variables']={};}this['channels'][_0x3ba02e['uniqueid']][_0x6454d0][_0x35cd('0xd')]=this[_0x35cd('0xd')][_0x3ba02e[_0x35cd('0x33')]];}}}}}catch(_0x391a22){logger[_0x35cd('0x38')](_0x35cd('0x72'),_0x3ba02e[_0x35cd('0x33')],util[_0x35cd('0x29')](_0x391a22,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x35cd('0x20')][_0x35cd('0x6d')]=function(_0x47c508,_0x13e261,_0x37ae59){var _0x414a52=[_0x35cd('0x73'),_0x35cd('0x74'),_0x35cd('0x75'),_0x35cd('0x76'),'rtpaudioqosloss','rtpaudioqoslossbridged',_0x35cd('0x77'),_0x35cd('0x78'),_0x35cd('0x79'),_0x35cd('0x7a'),_0x35cd('0x7b'),_0x35cd('0x7c'),_0x35cd('0x7d'),_0x35cd('0x7e'),_0x35cd('0x7f'),'memberlastcall',_0x35cd('0x25'),'memberpenalty',_0x35cd('0x80')];if(!_[_0x35cd('0x81')](_0x13e261)&&!_[_0x35cd('0x82')](_0x414a52,_0x13e261)){if(_['isUndefined'](this['variables'][_0x47c508])){this[_0x35cd('0xd')][_0x47c508]={};}this['variables'][_0x47c508][_0x13e261]=_0x37ae59;}};VoiceAgentReport[_0x35cd('0x20')][_0x35cd('0x19')]=function(_0x29d075){try{if(this['isNotNull'](_0x29d075)){logger[_0x35cd('0x27')]('[%s][voiceAgentReport][hangup]\x20event:',_0x29d075[_0x35cd('0x33')],util[_0x35cd('0x29')](_0x29d075,{'showHidden':![],'depth':null}));if(this[_0x35cd('0xa')][_0x29d075[_0x35cd('0x33')]]){for(var _0xc3eb7d in this[_0x35cd('0xa')][_0x29d075['uniqueid']]){if(this['channels'][_0x29d075['uniqueid']][_0x35cd('0x3a')](_0xc3eb7d)){if(this['channels'][_0x29d075[_0x35cd('0x33')]][_0xc3eb7d][_0x35cd('0x4e')]=='transfer'&&this[_0x35cd('0xa')][_0x29d075[_0x35cd('0x33')]][_0xc3eb7d]['agentcomplete']){logger['info'](_0x35cd('0x83'),_0x29d075[_0x35cd('0x33')],_0xc3eb7d);this[_0x35cd('0xa')][_0x29d075[_0x35cd('0x33')]][_0xc3eb7d][_0x35cd('0x60')]=moment()[_0x35cd('0x2c')](_0x35cd('0x2d'));}}}logger[_0x35cd('0x27')](_0x35cd('0x84'),_0x29d075[_0x35cd('0x33')],util[_0x35cd('0x29')](_['values'](this['channels'][_0x29d075[_0x35cd('0x33')]]),{'showHidden':![],'depth':null}));ami['emit'](_0x35cd('0x85'),_['values'](this[_0x35cd('0xa')][_0x29d075[_0x35cd('0x33')]]));delete this[_0x35cd('0xa')][_0x29d075[_0x35cd('0x33')]];}if(this[_0x35cd('0xd')][_0x29d075['uniqueid']]){delete this['variables'][_0x29d075[_0x35cd('0x33')]];}}}catch(_0x2b1565){logger['error'](_0x35cd('0x86'),_0x29d075[_0x35cd('0x33')],util[_0x35cd('0x29')](_0x2b1565,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x35cd('0x1e')]=function(_0x403498){try{if(this[_0x35cd('0x22')](_0x403498)){logger[_0x35cd('0x27')](_0x35cd('0x87'),_0x403498[_0x35cd('0x33')],util['inspect'](_0x403498,{'showHidden':![],'depth':null}));if(this[_0x35cd('0xa')][_0x403498[_0x35cd('0x88')]]){for(var _0x59180b in this[_0x35cd('0xa')][_0x403498['transfereeuniqueid']]){if(this[_0x35cd('0xa')][_0x403498[_0x35cd('0x88')]][_0x35cd('0x3a')](_0x59180b)){if(_0x403498[_0x35cd('0x89')]===_0x59180b){logger['info'](_0x35cd('0x8a'),_0x403498['uniqueid'],this[_0x35cd('0xa')][_0x403498[_0x35cd('0x88')]][_0x59180b][_0x35cd('0x25')],_0x59180b);var _0x46538d=moment();this[_0x35cd('0xa')][_0x403498[_0x35cd('0x88')]][_0x59180b][_0x35cd('0x14')]=!![];this[_0x35cd('0xa')][_0x403498[_0x35cd('0x88')]][_0x59180b][_0x35cd('0x60')]=moment()[_0x35cd('0x2c')](_0x35cd('0x2d'));this[_0x35cd('0xa')][_0x403498[_0x35cd('0x88')]][_0x59180b]['lastevent']='complete';this['channels'][_0x403498[_0x35cd('0x88')]][_0x59180b][_0x35cd('0x4e')]=_0x35cd('0x61');this[_0x35cd('0xa')][_0x403498[_0x35cd('0x88')]][_0x59180b][_0x35cd('0x63')]=_0x46538d[_0x35cd('0x8b')](this[_0x35cd('0xa')][_0x403498[_0x35cd('0x88')]][_0x59180b]['agentconnectAt'],'seconds');}}}}if(this[_0x35cd('0xa')][_0x403498[_0x35cd('0x8c')]]){var _0x3230e7=this[_0x35cd('0xa')][_0x403498[_0x35cd('0x8c')]];this[_0x35cd('0xa')][_0x403498[_0x35cd('0x8c')]]=this[_0x35cd('0xa')][_0x403498['transfereeuniqueid']];this[_0x35cd('0xa')][_0x403498[_0x35cd('0x88')]]=_0x3230e7;}}}catch(_0x4bd2db){logger[_0x35cd('0x38')](_0x35cd('0x8d'),_0x403498[_0x35cd('0x33')],util['inspect'](_0x4bd2db,{'showHidden':![],'depth':null}));}};VoiceAgentReport['prototype'][_0x35cd('0x8e')]=function(_0x466c6e){try{if(this[_0x35cd('0x22')](_0x466c6e)){logger['debug'](_0x35cd('0x8f'),_0x466c6e[_0x35cd('0x33')],util['inspect'](_0x466c6e,{'showHidden':![],'depth':null}));if(this['channels'][_0x466c6e[_0x35cd('0x88')]]){for(var _0x461ad7 in this[_0x35cd('0xa')][_0x466c6e[_0x35cd('0x88')]]){if(this['channels'][_0x466c6e[_0x35cd('0x88')]][_0x35cd('0x3a')](_0x461ad7)){if(_0x466c6e[_0x35cd('0x90')]===_0x461ad7){logger[_0x35cd('0x49')]('[%s][voiceAgentReport][blindtransfer]\x20agent:%s\x20destuniqueid:%s\x20lastevent:complete',_0x466c6e[_0x35cd('0x33')],this['channels'][_0x466c6e[_0x35cd('0x88')]][_0x461ad7][_0x35cd('0x25')],_0x461ad7);var _0x54f634=moment();this[_0x35cd('0xa')][_0x466c6e[_0x35cd('0x88')]][_0x461ad7][_0x35cd('0x14')]=!![];this[_0x35cd('0xa')][_0x466c6e[_0x35cd('0x88')]][_0x461ad7][_0x35cd('0x60')]=_0x54f634;this['channels'][_0x466c6e[_0x35cd('0x88')]][_0x461ad7][_0x35cd('0x4c')]=_0x35cd('0x91');this[_0x35cd('0xa')][_0x466c6e['transfereeuniqueid']][_0x461ad7][_0x35cd('0x4e')]='transfer';this[_0x35cd('0xa')][_0x466c6e['transfereeuniqueid']][_0x461ad7][_0x35cd('0x63')]=_0x54f634[_0x35cd('0x8b')](this['channels'][_0x466c6e['transfereeuniqueid']][_0x461ad7][_0x35cd('0x3b')],_0x35cd('0x92'));}}}}}}catch(_0x412b6c){logger[_0x35cd('0x38')]('[%s][voiceAgentReport][blindtransfer]',_0x466c6e[_0x35cd('0x33')],util[_0x35cd('0x29')](_0x412b6c,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x35cd('0x20')][_0x35cd('0x1b')]=function(_0x1e8180){var _0x2b6299='';try{if(this[_0x35cd('0x22')](_0x1e8180)){logger[_0x35cd('0x27')](_0x35cd('0x93'),_0x1e8180[_0x35cd('0x33')],util[_0x35cd('0x29')](_0x1e8180,{'showHidden':![],'depth':null}));if(_0x1e8180[_0x35cd('0x94')]){_0x2b6299=_0x1e8180['channel'][_0x35cd('0x95')](0x0,_0x1e8180[_0x35cd('0x94')]['lastIndexOf']('-'));if(this[_0x35cd('0xc')][_0x2b6299]){logger[_0x35cd('0x49')]('[%s][voiceAgentReport][musiconholdstart]\x20interface:%s',_0x1e8180['uniqueid'],_0x2b6299);this[_0x35cd('0xc')][_0x2b6299][_0x35cd('0x96')]=!![];}}}}catch(_0x41c8e8){logger['error'](_0x35cd('0x97'),_0x1e8180[_0x35cd('0x33')],util[_0x35cd('0x29')](_0x41c8e8,{'showHidden':![],'depth':null}));}};VoiceAgentReport[_0x35cd('0x20')]['syncMusicOnHoldStop']=function(_0x5c5a77){var _0x486710='';try{if(this[_0x35cd('0x22')](_0x5c5a77)){logger[_0x35cd('0x27')](_0x35cd('0x98'),_0x5c5a77[_0x35cd('0x33')],util[_0x35cd('0x29')](_0x5c5a77,{'showHidden':![],'depth':null}));if(_0x5c5a77['channel']){_0x486710=_0x5c5a77[_0x35cd('0x94')][_0x35cd('0x95')](0x0,_0x5c5a77[_0x35cd('0x94')]['lastIndexOf']('-'));if(this[_0x35cd('0xc')][_0x486710]){logger[_0x35cd('0x49')]('[%s][voiceAgentReport][musiconholdstop]\x20interface:%s',_0x5c5a77[_0x35cd('0x33')],_0x486710);this[_0x35cd('0xc')][_0x486710]['onhold']=![];}}}}catch(_0x2c6263){logger[_0x35cd('0x38')]('[%s][voiceAgentReport][musiconholdstop]',_0x5c5a77[_0x35cd('0x33')],util[_0x35cd('0x29')](_0x2c6263,{'showHidden':![],'depth':null}));}};module[_0x35cd('0x99')]=VoiceAgentReport;
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff