// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
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_0xb71e10=function(_0x46d437){while(--_0x46d437){_0x1dcd91['push'](_0x1dcd91['shift']());}};_0xb71e10(++_0x4a5fa3);}(_0x7117,0x1ec));var _0x7711=function(_0x100412,_0x459c1d){_0x100412=_0x100412-0x0;var _0x53ab3a=_0x7117[_0x100412];return _0x53ab3a;};'use strict';var _=require(_0x7711('0x0'));var moment=require(_0x7711('0x1'));var util=require(_0x7711('0x2'));var md5=require(_0x7711('0x3'));var Redis=require('ioredis');var config=require(_0x7711('0x4'));var logger=require(_0x7711('0x5'))('ami');var ami=require(_0x7711('0x6'));var QueueReport=require('../model/queueReport');config[_0x7711('0x7')]=_[_0x7711('0x8')](config[_0x7711('0x7')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var Sequence=function(){};Sequence['prototype'][_0x7711('0x9')]=function(_0xb9cae4){this[_0x7711('0xa')]=this[_0x7711('0xa')]?this['tail'][_0x7711('0xb')](_0xb9cae4):_0xb9cae4();};function VoiceQueueReport(_0x33057b){this[_0x7711('0xc')]=new Sequence();this[_0x7711('0xd')]={};this[_0x7711('0xe')]=_0x33057b['agents'];this[_0x7711('0xf')]=_0x33057b[_0x7711('0x10')];this['voiceQueues']=_0x33057b[_0x7711('0x11')];this[_0x7711('0x12')]=!![];this[_0x7711('0x13')]=_0x33057b[_0x7711('0x13')];this[_0x7711('0x14')]={};ami['on'](_0x7711('0x15'),this['syncQueueSummary'][_0x7711('0x16')](this));ami['on'](_0x7711('0x17'),this[_0x7711('0x18')][_0x7711('0x16')](this));ami['on']('queuecallerjoin',this[_0x7711('0x19')][_0x7711('0x16')](this));ami['on'](_0x7711('0x1a'),this[_0x7711('0x1b')][_0x7711('0x16')](this));ami['on'](_0x7711('0x1c'),this[_0x7711('0x1d')][_0x7711('0x16')](this));ami['on'](_0x7711('0x1e'),this[_0x7711('0x1f')]['bind'](this));ami['on'](_0x7711('0x20'),this['syncAgentConnect'][_0x7711('0x16')](this));ami['on'](_0x7711('0x21'),this[_0x7711('0x22')][_0x7711('0x16')](this));ami['on'](_0x7711('0x23'),this[_0x7711('0x24')][_0x7711('0x16')](this));ami['on'](_0x7711('0x25'),this[_0x7711('0x26')][_0x7711('0x16')](this));ami['on'](_0x7711('0x27'),this[_0x7711('0x28')][_0x7711('0x16')](this));ami['on']('musiconholdstop',this[_0x7711('0x29')]['bind'](this));ami['on'](_0x7711('0x2a'),this[_0x7711('0x2b')][_0x7711('0x16')](this));ami['on'](_0x7711('0x2c'),this[_0x7711('0x2d')][_0x7711('0x16')](this));this[_0x7711('0x2e')]();this[_0x7711('0x2f')]();}function clearChannels(_0xabd84a){if(!_[_0x7711('0x30')](_0xabd84a)){for(var _0x2f9657 in _0xabd84a){if(_0xabd84a[_0x7711('0x31')](_0x2f9657)){delete _0xabd84a[_0x2f9657];}}}}function clearCampaigns(_0xb2a5aa){if(!_[_0x7711('0x30')](_0xb2a5aa)){for(var _0x460330 in _0xb2a5aa){if(_0xb2a5aa[_0x7711('0x31')](_0x460330)){_0xb2a5aa[_0x460330][_0x7711('0x32')]=0x0;}}}}function clearVoiceQueues(_0x2b1afe){if(!_[_0x7711('0x30')](_0x2b1afe)){for(var _0x447f33 in _0x2b1afe){if(_0x2b1afe[_0x7711('0x31')](_0x447f33)){_0x2b1afe[_0x447f33][_0x7711('0x32')]=0x0;_0x2b1afe[_0x447f33][_0x7711('0x33')]=0x0;_0x2b1afe[_0x447f33][_0x7711('0x34')]=0x0;_0x2b1afe[_0x447f33][_0x7711('0x35')]=0x0;_0x2b1afe[_0x447f33][_0x7711('0x36')]=!![];}}}}function clearAgentBooked(_0x4d1fd9){if(!_[_0x7711('0x30')](_0x4d1fd9)){for(var _0x2873e8 in _0x4d1fd9){if(_0x4d1fd9['hasOwnProperty'](_0x2873e8)){_0x4d1fd9[_0x2873e8]['unlockRR']=!![];}}}}VoiceQueueReport[_0x7711('0x37')][_0x7711('0x38')]=function(){var _0x5012cc=this;for(var _0x5ad2f0 in this[_0x7711('0xf')]){if(this['channels'][_0x7711('0x31')](_0x5ad2f0)&&!this[_0x7711('0xf')][_0x5ad2f0][_0x7711('0x39')]){this[_0x7711('0xc')][_0x7711('0x9')](function(){if(!_['isNil'](_0x5012cc['channels'][_0x5ad2f0])){return ami[_0x7711('0x3a')]({'action':'status','channel':_0x5012cc[_0x7711('0xf')][_0x5ad2f0][_0x7711('0x3b')]})[_0x7711('0x3c')](function(_0x2eb9fc){if(_0x2eb9fc['message']==='No\x20such\x20channel'){setTimeout(function(){if(_0x5012cc['channels'][_0x5ad2f0]){delete _0x5012cc[_0x7711('0xf')][_0x5ad2f0];logger[_0x7711('0x3d')]('[%s][voiceQueueReport][checkChannel]',_0x5ad2f0,util['inspect'](_0x2eb9fc,{'showHidden':![],'depth':null}));}if(_0x5012cc[_0x7711('0xd')][_0x5ad2f0]){delete _0x5012cc[_0x7711('0xd')][_0x5ad2f0];logger[_0x7711('0x3d')](_0x7711('0x3e'),_0x5ad2f0,util[_0x7711('0x3f')](_0x2eb9fc,{'showHidden':![],'depth':null}));}if(_0x5012cc[_0x7711('0x14')][_0x5ad2f0]){delete _0x5012cc[_0x7711('0x14')][_0x5ad2f0];logger['error']('[%s][voiceQueueReport][checkVariables]',_0x5ad2f0,util[_0x7711('0x3f')](_0x2eb9fc,{'showHidden':![],'depth':null}));}},0x1f40);}});}});}}};VoiceQueueReport['prototype']['syncFullyBooted']=function(){logger['error'](_0x7711('0x40'));clearChannels(this[_0x7711('0xf')]);this[_0x7711('0x41')](this['queueReports']);clearAgentBooked(this[_0x7711('0xe')]);clearVoiceQueues(this['voiceQueues']);clearCampaigns(this[_0x7711('0x13')]);};VoiceQueueReport['prototype'][_0x7711('0x41')]=function(_0x224537){var _0x12a5bf=this;if(!_[_0x7711('0x30')](_0x224537)){for(var _0x5294d9 in _0x224537){if(_0x224537[_0x7711('0x31')](_0x5294d9)){_0x12a5bf[_0x7711('0x42')](_0x224537[_0x5294d9],_0x7711('0x43'));delete _0x224537[_0x5294d9];}}}};VoiceQueueReport[_0x7711('0x37')]['emit']=function(_0x2bd389,_0x49c045,_0x26d736){io['to'](_0x2bd389)[_0x7711('0x44')](_0x49c045,_0x26d736);};VoiceQueueReport[_0x7711('0x37')]['emitVoiceQueueChannelSave']=function(_0x388522,_0x54883c){logger[_0x7711('0x45')](_0x7711('0x46')+_0x54883c+_0x7711('0x47'),_0x388522[_0x7711('0x48')],util[_0x7711('0x3f')](_0x388522,{'showHidden':![],'depth':null}));this[_0x7711('0x44')](util['format'](_0x7711('0x49'),_0x388522[_0x7711('0x4a')]),_0x7711('0x4b'),_0x388522);io['emit']('voice_queue_presence:save',_0x388522);};VoiceQueueReport[_0x7711('0x37')]['emitVoiceQueueChannelRemove']=function(_0x40a69e,_0x3ab92b){logger['debug'](_0x7711('0x46')+_0x3ab92b+_0x7711('0x4c'),_0x40a69e[_0x7711('0x48')],util['inspect'](_0x40a69e,{'showHidden':![],'depth':null}));this[_0x7711('0x44')](util[_0x7711('0x4d')](_0x7711('0x49'),_0x40a69e[_0x7711('0x4a')]),'voice_queue_channel:remove',_0x40a69e);io[_0x7711('0x44')](_0x7711('0x4e'),_0x40a69e);};VoiceQueueReport[_0x7711('0x37')][_0x7711('0x4f')]=function(_0x31aaf9,_0x5c38aa){if(_0x31aaf9[_0x7711('0x50')]===_0x7711('0x51')){var _0xf58b52={'id':_0x31aaf9['id'],'name':_0x31aaf9[_0x7711('0x4a')],'strategy':_0x31aaf9['strategy'],'answered':_0x31aaf9[_0x7711('0x52')],'available':_0x31aaf9[_0x7711('0x53')],'loggedIn':_0x31aaf9['loggedIn'],'pTalking':_0x31aaf9[_0x7711('0x34')],'sumBillable':_0x31aaf9[_0x7711('0x54')],'sumDuration':_0x31aaf9[_0x7711('0x55')],'sumHoldTime':_0x31aaf9['sumHoldTime']||0x0,'talking':_0x31aaf9[_0x7711('0x33')],'total':_0x31aaf9[_0x7711('0x56')],'type':_0x31aaf9[_0x7711('0x50')],'unmanaged':_0x31aaf9[_0x7711('0x57')],'abandoned':_0x31aaf9[_0x7711('0x58')],'waiting':_0x31aaf9['waiting']};if(_0x31aaf9[_0x7711('0x59')]){_0xf58b52[_0x7711('0x59')]={'id':_0x31aaf9[_0x7711('0x59')]['id'],'name':_0x31aaf9[_0x7711('0x59')]['name'],'active':_0x31aaf9[_0x7711('0x59')]['active'],'callerid':_0x31aaf9[_0x7711('0x59')][_0x7711('0x5a')]};}if(_0x31aaf9[_0x7711('0x5b')]){_0xf58b52[_0x7711('0x5b')]={'id':_0x31aaf9[_0x7711('0x5b')]['id'],'name':_0x31aaf9[_0x7711('0x5b')][_0x7711('0x4a')]};}var _0x226578=md5(JSON[_0x7711('0x5c')](_0xf58b52));if(_0x31aaf9['md5']!==_0x226578){_0x31aaf9[_0x7711('0x3')]=_0x226578;logger['debug'](_0x7711('0x5d')+_0x5c38aa+_0x7711('0x5e'),util['inspect'](_0xf58b52,{'showHidden':![],'depth':null}));this[_0x7711('0x44')](util[_0x7711('0x4d')](_0x7711('0x49'),_0xf58b52[_0x7711('0x4a')]),_0x7711('0x5f'),_0xf58b52);}}};VoiceQueueReport[_0x7711('0x37')][_0x7711('0x60')]=function(_0x2fa27d){return _0x2fa27d!==null&&!_[_0x7711('0x61')](_0x2fa27d);};VoiceQueueReport[_0x7711('0x37')][_0x7711('0x2f')]=function(){var _0x1df72f=this;setInterval(function(){_0x1df72f[_0x7711('0x38')]();ami[_0x7711('0x3a')]({'action':_0x7711('0x62')})['catch'](function(_0x3b7a0f){logger['error'](_0x7711('0x63'),util[_0x7711('0x3f')](_0x3b7a0f,{'showHidden':![],'depth':null}));});},0x2710);};VoiceQueueReport[_0x7711('0x37')][_0x7711('0x2e')]=function(){var _0x43b4fb=this;setInterval(function(){if(_0x43b4fb[_0x7711('0x12')]){return ami['Action']({'action':_0x7711('0x15')})[_0x7711('0x64')](function(_0x2615fa){_0x43b4fb[_0x7711('0x12')]=![];})['catch'](function(_0x5173c6){logger[_0x7711('0x3d')](_0x7711('0x65'),util[_0x7711('0x3f')](_0x5173c6,{'showHidden':![],'depth':null}));});}},0x3e8);};VoiceQueueReport[_0x7711('0x37')][_0x7711('0x66')]=function(_0xc27fe){try{if(this[_0x7711('0x60')](_0xc27fe)&&this[_0x7711('0x60')](_0xc27fe['queue'])){logger[_0x7711('0x45')](_0x7711('0x67'),util[_0x7711('0x3f')](_0xc27fe,{'showHidden':![],'depth':null}));if(this[_0x7711('0x11')][_0xc27fe[_0x7711('0x68')]]){logger[_0x7711('0x69')]('[voiceQueueReport][queuesummary]\x20name:%s',_0xc27fe[_0x7711('0x68')]);var _0x3e9bc2=_[_0x7711('0x6a')](this[_0x7711('0xf')],_0x7711('0x68'))[_0xc27fe['queue']]||0x0;var _0xf1d874=_0x3e9bc2-_0xc27fe['callers'];if(this[_0x7711('0x11')][_0xc27fe['queue']]['waiting']!==_[_0x7711('0x6b')](_0xc27fe['callers'])||this['voiceQueues'][_0xc27fe[_0x7711('0x68')]][_0x7711('0x6c')]!==_[_0x7711('0x6b')](_0xc27fe[_0x7711('0x6d')])||this[_0x7711('0x11')][_0xc27fe[_0x7711('0x68')]][_0x7711('0x53')]!==_[_0x7711('0x6b')](_0xc27fe[_0x7711('0x53')])||this[_0x7711('0x11')][_0xc27fe[_0x7711('0x68')]][_0x7711('0x33')]!==_0xf1d874){this[_0x7711('0x11')][_0xc27fe[_0x7711('0x68')]][_0x7711('0x35')]=_[_0x7711('0x6b')](_0xc27fe[_0x7711('0x6e')]);this[_0x7711('0x11')][_0xc27fe[_0x7711('0x68')]][_0x7711('0x6c')]=_[_0x7711('0x6b')](_0xc27fe[_0x7711('0x6d')]);this['voiceQueues'][_0xc27fe[_0x7711('0x68')]][_0x7711('0x53')]=_[_0x7711('0x6b')](_0xc27fe['available']);this[_0x7711('0x11')][_0xc27fe[_0x7711('0x68')]][_0x7711('0x33')]=_0xf1d874>0x0?_0xf1d874:0x0;this['voiceQueues'][_0xc27fe[_0x7711('0x68')]][_0x7711('0x33')]=this[_0x7711('0x11')][_0xc27fe[_0x7711('0x68')]][_0x7711('0x33')]>_[_0x7711('0x6b')](_0xc27fe[_0x7711('0x6d')])?_['toNumber'](_0xc27fe['loggedin']):this[_0x7711('0x11')][_0xc27fe['queue']]['talking'];this[_0x7711('0x4f')](this['voiceQueues'][_0xc27fe[_0x7711('0x68')]],_0x7711('0x15'));}logger[_0x7711('0x45')](_0x7711('0x6f'),util['inspect'](this[_0x7711('0x11')][_0xc27fe[_0x7711('0x68')]],{'showHidden':![],'depth':null}));ami['emit']('custom:queuesummary',this[_0x7711('0x11')][_0xc27fe[_0x7711('0x68')]]);}}}catch(_0x4cff22){logger[_0x7711('0x3d')](_0x7711('0x65'),util[_0x7711('0x3f')](_0x4cff22,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7711('0x37')]['syncQueueSummaryComplete']=function(_0x11fb8e){logger['debug'](_0x7711('0x70'),util['inspect'](_0x11fb8e,{'showHidden':![],'depth':null}));this[_0x7711('0x12')]=!![];};VoiceQueueReport['prototype'][_0x7711('0x19')]=function(_0x5c6801){try{if(this['isNotNull'](_0x5c6801)){logger[_0x7711('0x45')](_0x7711('0x71'),_0x5c6801[_0x7711('0x48')],util[_0x7711('0x3f')](_0x5c6801,{'showHidden':![],'depth':null}));if(_['isUndefined'](this['queueReports'][_0x5c6801['uniqueid']])){this[_0x7711('0xd')][_0x5c6801[_0x7711('0x48')]]=[];this['channels'][_0x5c6801[_0x7711('0x48')]]={};}var _0x1a6c7b=new QueueReport();_0x1a6c7b['name']=_0x5c6801['queue'];_0x1a6c7b['type']=this[_0x7711('0x11')][_0x1a6c7b[_0x7711('0x4a')]]&&this[_0x7711('0x11')][_0x1a6c7b[_0x7711('0x4a')]][_0x7711('0x50')]?this[_0x7711('0x11')][_0x1a6c7b['name']][_0x7711('0x50')]||_0x7711('0x51'):_0x7711('0x51');_0x1a6c7b[_0x7711('0x68')]=_0x5c6801[_0x7711('0x68')];_0x1a6c7b['queuecallerjoinAt']=moment()[_0x7711('0x4d')](_0x7711('0x72'));_0x1a6c7b[_0x7711('0x73')]=_0x5c6801[_0x7711('0x73')];_0x1a6c7b[_0x7711('0x74')]=_0x5c6801[_0x7711('0x74')];_0x1a6c7b[_0x7711('0x48')]=_0x5c6801[_0x7711('0x48')];logger['info'](_0x7711('0x75'),_0x1a6c7b[_0x7711('0x4a')],_0x1a6c7b[_0x7711('0x50')]);_['merge'](_0x1a6c7b,_[_0x7711('0x76')](_0x5c6801,_[_0x7711('0x77')](_0x1a6c7b)));this[_0x7711('0xd')][_0x5c6801['uniqueid']]['push'](_0x1a6c7b);this[_0x7711('0xf')][_0x5c6801[_0x7711('0x48')]]=_0x1a6c7b;this[_0x7711('0x78')](_0x1a6c7b,_0x7711('0x79'));}}catch(_0x57a6ba){logger['error'](_0x7711('0x71'),_0x5c6801[_0x7711('0x48')],util[_0x7711('0x3f')](_0x57a6ba,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7711('0x37')]['syncQueueCallerAbandon']=function(_0x20151b){try{if(this['isNotNull'](_0x20151b)){logger[_0x7711('0x45')](_0x7711('0x7a'),_0x20151b[_0x7711('0x48')],util['inspect'](_0x20151b,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x20151b[_0x7711('0x48')]]){var _0xe4251b=_[_0x7711('0x7b')](this[_0x7711('0xd')][_0x20151b[_0x7711('0x48')]]);_0xe4251b[_0x7711('0x7c')]=![];_0xe4251b[_0x7711('0x7d')]=null;_0xe4251b[_0x7711('0x7e')]=_0x20151b[_0x7711('0x7e')];_0xe4251b[_0x7711('0x7f')]=_0x20151b[_0x7711('0x7f')];_0xe4251b[_0x7711('0x1a')]=!![];_0xe4251b[_0x7711('0x80')]=moment()['format'](_0x7711('0x72'));_0xe4251b[_0x7711('0x81')]=_0x7711('0x82');_0xe4251b[_0x7711('0x83')]=null;logger[_0x7711('0x69')]('[voiceQueueReport][queuecallerabandon]\x20name:%s\x20type:%s',_0xe4251b[_0x7711('0x4a')],_0xe4251b[_0x7711('0x50')]);this[_0x7711('0xf')][_0x20151b['uniqueid']]=_0xe4251b;this['emitVoiceQueueChannelRemove'](_0xe4251b,_0x7711('0x1a'));}}}catch(_0x46b16d){logger[_0x7711('0x3d')](_0x7711('0x7a'),_0x20151b[_0x7711('0x48')],util[_0x7711('0x3f')](_0x46b16d,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7711('0x37')][_0x7711('0x1d')]=function(_0x2e1ae7){try{if(this['isNotNull'](_0x2e1ae7)){logger[_0x7711('0x45')](_0x7711('0x84'),_0x2e1ae7[_0x7711('0x48')],util[_0x7711('0x3f')](_0x2e1ae7,{'showHidden':![],'depth':null}));if(this[_0x7711('0xd')][_0x2e1ae7[_0x7711('0x48')]]){var _0x49a5c2=_[_0x7711('0x7b')](this[_0x7711('0xd')][_0x2e1ae7[_0x7711('0x48')]]);_0x49a5c2[_0x7711('0x85')]=moment()[_0x7711('0x4d')](_0x7711('0x72'));_0x49a5c2[_0x7711('0x86')]=_0x2e1ae7[_0x7711('0x86')];_0x49a5c2[_0x7711('0x87')]=_0x2e1ae7[_0x7711('0x87')];logger[_0x7711('0x69')](_0x7711('0x88'),_0x49a5c2[_0x7711('0x4a')],_0x49a5c2['type'],_0x2e1ae7[_0x7711('0x86')],_0x2e1ae7[_0x7711('0x87')]);this['channels'][_0x2e1ae7[_0x7711('0x48')]]=_0x49a5c2;this['emitVoiceQueueChannelSave'](_0x49a5c2,'queuecallerleave');}}}catch(_0x3b5297){logger['error'](_0x7711('0x84'),_0x2e1ae7['uniqueid'],util[_0x7711('0x3f')](_0x3b5297,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7711('0x37')][_0x7711('0x89')]=function(_0x23706f){try{if(this[_0x7711('0x60')](_0x23706f)){logger[_0x7711('0x45')](_0x7711('0x8a'),_0x23706f['uniqueid'],util[_0x7711('0x3f')](_0x23706f,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x23706f['uniqueid']]){var _0x2b1a21=_[_0x7711('0x7b')](this[_0x7711('0xd')][_0x23706f['uniqueid']]);_0x2b1a21['queuecallercomplete']=!![];_0x2b1a21[_0x7711('0x81')]=_0x7711('0x8b');logger[_0x7711('0x69')](_0x7711('0x8c'),_0x2b1a21[_0x7711('0x4a')],_0x2b1a21[_0x7711('0x50')]);}}}catch(_0x53fd68){logger[_0x7711('0x3d')](_0x7711('0x8a'),_0x23706f[_0x7711('0x48')],util['inspect'](_0x53fd68,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7711('0x37')]['syncAgentComplete']=function(_0x463f7a){try{if(this[_0x7711('0x60')](_0x463f7a)){logger['debug'](_0x7711('0x8d'),_0x463f7a['uniqueid'],util[_0x7711('0x3f')](_0x463f7a,{'showHidden':![],'depth':null}));if(this[_0x7711('0xd')][_0x463f7a[_0x7711('0x48')]]){var _0x57a4af=_[_0x7711('0x7b')](this[_0x7711('0xd')][_0x463f7a[_0x7711('0x48')]]);_0x57a4af[_0x7711('0x1a')]=![];_0x57a4af[_0x7711('0x80')]=null;_0x57a4af[_0x7711('0x8e')]=!![];_0x57a4af[_0x7711('0x83')]=_0x463f7a[_0x7711('0x8f')];_0x57a4af[_0x7711('0x7e')]=_0x463f7a[_0x7711('0x7e')];_0x57a4af['queuecallercomplete']=!![];_0x57a4af[_0x7711('0x90')]=![];_0x57a4af[_0x7711('0x91')]=null;if(!_0x57a4af[_0x7711('0x92')]){if(_0x463f7a[_0x7711('0x93')]==_0x7711('0x92')){_0x57a4af[_0x7711('0x81')]=_0x7711('0x94');logger['info']('[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETED',_0x57a4af[_0x7711('0x4a')],_0x57a4af[_0x7711('0x50')]);}else{if(_[_0x7711('0x95')](_0x463f7a['channel'][_0x7711('0x96')](),_0x7711('0x97'))){if(this['queueReports'][_0x463f7a[_0x7711('0x98')]]){var _0x4c9d7a=_[_0x7711('0x7b')](this['queueReports'][_0x463f7a[_0x7711('0x98')]]);_0x4c9d7a['queuecallercomplete']=![];_0x4c9d7a[_0x7711('0x90')]=!![];_0x4c9d7a[_0x7711('0x91')]=moment(_0x57a4af[_0x7711('0x99')])[_0x7711('0x9a')](_0x463f7a[_0x7711('0x7e')],_0x7711('0x9b'))['format'](_0x7711('0x72'));_0x4c9d7a[_0x7711('0x81')]=_0x7711('0x9c');_0x4c9d7a[_0x7711('0x92')]=!![];_0x4c9d7a['transfertype']=_0x7711('0x9d');_0x4c9d7a[_0x7711('0x9e')]=_0x463f7a['destexten'];_0x4c9d7a[_0x7711('0x9f')]=_0x463f7a[_0x7711('0x48')];logger[_0x7711('0x69')](_0x7711('0xa0'),_0x4c9d7a[_0x7711('0x4a')],_0x4c9d7a[_0x7711('0x50')]);var _0x453ef7=this[_0x7711('0xd')][_0x463f7a['linkedid']];this['queueReports'][_0x463f7a[_0x7711('0x98')]]=this[_0x7711('0xd')][_0x463f7a[_0x7711('0x48')]];this[_0x7711('0xd')][_0x463f7a[_0x7711('0x48')]]=_0x453ef7;}}else{_0x57a4af[_0x7711('0x81')]=_0x7711('0xa1')+_0x463f7a[_0x7711('0x93')][_0x7711('0xa2')]();logger[_0x7711('0x69')](_0x7711('0xa3'),_0x57a4af[_0x7711('0x4a')],_0x57a4af[_0x7711('0x50')],_0x57a4af['queuecallerexitreason']);}}}this['channels'][_0x463f7a[_0x7711('0x48')]]=_0x57a4af;this[_0x7711('0x42')](_0x57a4af,_0x7711('0x1e'));}}}catch(_0x371c5d){logger[_0x7711('0x3d')](_0x7711('0x8d'),_0x463f7a[_0x7711('0x48')],util[_0x7711('0x3f')](_0x371c5d,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7711('0x37')][_0x7711('0x22')]=function(_0x5b697f){try{if(this['isNotNull'](_0x5b697f)){logger[_0x7711('0x45')](_0x7711('0xa4'),_0x5b697f['uniqueid'],util['inspect'](_0x5b697f,{'showHidden':![],'depth':null}));this['addVariable'](_0x5b697f['uniqueid'],_['keys'](_0x5b697f[_0x7711('0xa5')])[0x0],_0x5b697f[_0x7711('0xa6')]);if(this[_0x7711('0xd')][_0x5b697f[_0x7711('0x48')]]){var _0xacacb9=_[_0x7711('0x7b')](this[_0x7711('0xd')][_0x5b697f[_0x7711('0x48')]]);if(_0xacacb9){if(this[_0x7711('0x60')](_0x5b697f[_0x7711('0xa5')])&&this['isNotNull'](_0x5b697f['variable']['queuestatus'])){switch(_0x5b697f[_0x7711('0xa6')]){case'CONTINUE':_0xacacb9[_0x7711('0x90')]=![];_0xacacb9['queuecallerexitAt']=null;break;case 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if(this['isNotNull'](_0x5b697f[_0x7711('0xa5')])&&this[_0x7711('0x60')](_0x5b697f['variable']['queueposition'])){if(!_0xacacb9[_0x7711('0x1a')]){_0xacacb9[_0x7711('0x90')]=!![];_0xacacb9[_0x7711('0x91')]=moment()[_0x7711('0x4d')]('YYYY-MM-DD\x20HH:mm:ss');_0xacacb9[_0x7711('0x81')]=_0x7711('0xaa');_0xacacb9[_0x7711('0x85')]=moment()['format'](_0x7711('0x72'));this[_0x7711('0xf')][_0x5b697f['uniqueid']]=_0xacacb9;}}logger[_0x7711('0x69')](_0x7711('0xab'),_0x5b697f[_0x7711('0x48')],_0xacacb9['name'],_0xacacb9[_0x7711('0x50')],_[_0x7711('0x77')](_0x5b697f[_0x7711('0xa5')])[0x0],_0x5b697f['value']);_0xacacb9['variables']=this[_0x7711('0x14')][_0x5b697f[_0x7711('0x48')]];}}}}catch(_0x438da0){logger[_0x7711('0x3d')](_0x7711('0xa4'),_0x5b697f[_0x7711('0x48')],util[_0x7711('0x3f')](_0x438da0,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7711('0x37')][_0x7711('0xac')]=function(_0x32bd30,_0x5b7167,_0x26dd69){var _0x101a77=[_0x7711('0xad'),_0x7711('0xae'),_0x7711('0xaf'),_0x7711('0xb0'),'rtpaudioqosloss','rtpaudioqoslossbridged','rtpaudioqosrtt',_0x7711('0xb1'),_0x7711('0xb2'),_0x7711('0xb3'),_0x7711('0xb4'),_0x7711('0xb5'),_0x7711('0xb6'),_0x7711('0xb7'),'memberinterface',_0x7711('0xb8'),'membername',_0x7711('0xb9'),_0x7711('0xba')];if(!_[_0x7711('0xbb')](_0x5b7167)&&!_[_0x7711('0xbc')](_0x101a77,_0x5b7167)){if(_[_0x7711('0x61')](this[_0x7711('0x14')][_0x32bd30])){this['variables'][_0x32bd30]={};}this['variables'][_0x32bd30][_0x5b7167]=_0x26dd69;}};VoiceQueueReport[_0x7711('0x37')]['syncHangup']=function(_0x46d940){try{if(this[_0x7711('0x60')](_0x46d940)){logger[_0x7711('0x45')](_0x7711('0xbd'),_0x46d940[_0x7711('0x48')],util[_0x7711('0x3f')](_0x46d940,{'showHidden':![],'depth':null}));if(this[_0x7711('0xd')][_0x46d940[_0x7711('0x48')]]){for(var _0x42d34c=0x0,_0x4e0653={};_0x42d34c<this[_0x7711('0xd')][_0x46d940[_0x7711('0x48')]]['length'];_0x42d34c+=0x1){_0x4e0653=this[_0x7711('0xd')][_0x46d940[_0x7711('0x48')]][_0x42d34c];if(this[_0x7711('0x11')][_0x4e0653[_0x7711('0x68')]]){if(_0x4e0653[_0x7711('0x90')]&&_0x4e0653[_0x7711('0x92')]!=!![]){this['voiceQueues'][_0x4e0653[_0x7711('0x68')]][_0x7711('0x57')]+=0x1;}if(_0x4e0653[_0x7711('0x1a')]){this[_0x7711('0x11')][_0x4e0653[_0x7711('0x68')]][_0x7711('0x58')]+=0x1;}this[_0x7711('0x11')][_0x4e0653[_0x7711('0x68')]]['sumHoldTime']+=moment(_0x4e0653[_0x7711('0x85')])[_0x7711('0xbe')](_0x4e0653[_0x7711('0x99')],'seconds')||0x0;if(_0x42d34c===this[_0x7711('0xd')][_0x46d940[_0x7711('0x48')]][_0x7711('0xbf')]-0x1){this[_0x7711('0x11')][_0x4e0653[_0x7711('0x68')]][_0x7711('0x55')]+=moment()[_0x7711('0xc0')](0x0)[_0x7711('0xbe')](_0x4e0653[_0x7711('0x99')],_0x7711('0x9b'));this['voiceQueues'][_0x4e0653['queue']]['total']+=0x1;if(_0x4e0653['queuecallercomplete']){this[_0x7711('0x11')][_0x4e0653[_0x7711('0x68')]][_0x7711('0x52')]+=0x1;this[_0x7711('0x11')][_0x4e0653[_0x7711('0x68')]]['sumBillable']+=moment()[_0x7711('0xc0')](0x0)[_0x7711('0xbe')](_0x4e0653[_0x7711('0x85')],_0x7711('0x9b'));_0x4e0653[_0x7711('0x7d')]=moment()['format'](_0x7711('0x72'));_0x4e0653[_0x7711('0x90')]=![];_0x4e0653[_0x7711('0x91')]=null;}if(_0x4e0653[_0x7711('0x90')]&&_0x4e0653[_0x7711('0x92')]!=!![]){_0x4e0653['lastevent']=_0x7711('0x57');logger['debug'](_0x7711('0xc1'),_0x46d940[_0x7711('0x48')],util[_0x7711('0x3f')](_0x4e0653,{'showHidden':![],'depth':null}));ami[_0x7711('0x44')](_0x7711('0xc2'),_0x4e0653);}if(_0x4e0653['queuecallerabandon']){_0x4e0653[_0x7711('0xc3')]=_0x7711('0x58');logger[_0x7711('0x45')]('[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerabandon\x20event:',_0x46d940['uniqueid'],util[_0x7711('0x3f')](_0x4e0653,{'showHidden':![],'depth':null}));ami['emit'](_0x7711('0xc4'),_0x4e0653);}}else{this[_0x7711('0x11')][_0x4e0653['queue']]['sumDuration']+=this[_0x7711('0x11')][_0x4e0653[_0x7711('0x68')]]['sumHoldTime'];}logger[_0x7711('0x69')](_0x7711('0xc5'),_0x46d940[_0x7711('0x48')],_0x4e0653[_0x7711('0x4a')],_0x4e0653[_0x7711('0x50')],_0x46d940[_0x7711('0xc6')]);this[_0x7711('0xf')][_0x46d940[_0x7711('0x48')]]=_0x4e0653;this[_0x7711('0x42')](_0x4e0653,_0x7711('0x23'));this[_0x7711('0x4f')](this['voiceQueues'][_0x4e0653['queue']],_0x7711('0x23'));}}logger[_0x7711('0x45')](_0x7711('0xc7'),_0x46d940[_0x7711('0x48')],util[_0x7711('0x3f')](this['queueReports'][_0x46d940[_0x7711('0x48')]],{'showHidden':![],'depth':null}));ami[_0x7711('0x44')]('custom:voiceQueueReport',this[_0x7711('0xd')][_0x46d940[_0x7711('0x48')]]);delete this[_0x7711('0xd')][_0x46d940[_0x7711('0x48')]];delete this[_0x7711('0xf')][_0x46d940[_0x7711('0x48')]];}if(this[_0x7711('0x14')][_0x46d940[_0x7711('0x48')]]){delete this['variables'][_0x46d940['uniqueid']];}}}catch(_0x3ef847){logger[_0x7711('0x3d')](_0x7711('0xbd'),_0x46d940[_0x7711('0x48')],util[_0x7711('0x3f')](_0x3ef847,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7711('0x37')][_0x7711('0x2b')]=function(_0x3bb357){try{if(this[_0x7711('0x60')](_0x3bb357)){logger['debug'](_0x7711('0xc8'),_0x3bb357[_0x7711('0x48')],util['inspect'](_0x3bb357,{'showHidden':![],'depth':null}));var _0x3bf20c;if(this['queueReports'][_0x3bb357['transfereeuniqueid']]){_0x3bf20c=_['last'](this[_0x7711('0xd')][_0x3bb357[_0x7711('0xc9')]]);_0x3bf20c['transferexten']=_0x3bb357[_0x7711('0xca')];_0x3bf20c[_0x7711('0x9f')]=_0x3bb357[_0x7711('0xcb')];_0x3bf20c[_0x7711('0x81')]='ATTENDEDTRANSFER';_0x3bf20c[_0x7711('0x92')]=!![];_0x3bf20c[_0x7711('0xcc')]=_0x7711('0xcd');if(this[_0x7711('0xd')][_0x3bb357[_0x7711('0xcb')]]){var _0x1f5984=this[_0x7711('0xd')][_0x3bb357[_0x7711('0xcb')]];this[_0x7711('0xd')][_0x3bb357['secondtransfereruniqueid']]=this[_0x7711('0xd')][_0x3bb357[_0x7711('0xc9')]];this['queueReports'][_0x3bb357[_0x7711('0xc9')]]=_0x1f5984;var _0x1d0306=_[_0x7711('0x7b')](this[_0x7711('0xd')][_0x3bb357[_0x7711('0xc9')]]);_0x1d0306[_0x7711('0x39')]=!![];}logger[_0x7711('0x69')](_0x7711('0xce'),_0x3bb357[_0x7711('0x48')],_0x3bf20c[_0x7711('0x4a')],_0x3bf20c[_0x7711('0x50')],_0x3bf20c[_0x7711('0x9e')],_0x3bf20c[_0x7711('0x9f')]);}else if(this[_0x7711('0xd')][_0x3bb357[_0x7711('0xcf')]]){_0x3bf20c=_['last'](this['queueReports'][_0x3bb357['transfertargetuniqueid']]);_0x3bf20c[_0x7711('0x9e')]=_0x3bb357[_0x7711('0xd0')];_0x3bf20c[_0x7711('0x9f')]=_0x3bb357[_0x7711('0xd1')];_0x3bf20c[_0x7711('0x81')]=_0x7711('0xd2');_0x3bf20c['transfer']=!![];_0x3bf20c['transfertype']=_0x7711('0xcd');if(this[_0x7711('0xd')][_0x3bb357['origtransfereruniqueid']]){var _0x1f5984=this[_0x7711('0xd')][_0x3bb357['origtransfereruniqueid']];this['queueReports'][_0x3bb357[_0x7711('0xd1')]]=this[_0x7711('0xd')][_0x3bb357['transfertargetuniqueid']];this[_0x7711('0xd')][_0x3bb357[_0x7711('0xcf')]]=_0x1f5984;var _0x1d0306=_[_0x7711('0x7b')](this[_0x7711('0xd')][_0x3bb357[_0x7711('0xcf')]]);_0x1d0306[_0x7711('0x39')]=!![];}logger['info']('[%s][voiceQueueReport][attendedTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s',_0x3bb357[_0x7711('0x48')],_0x3bf20c[_0x7711('0x4a')],_0x3bf20c[_0x7711('0x50')],_0x3bf20c['transferexten'],_0x3bf20c['transferuniqueid']);}}}catch(_0x2ac50f){logger[_0x7711('0x3d')]('[%s][voiceQueueReport][attendedtransfer]',_0x3bb357[_0x7711('0x48')],util[_0x7711('0x3f')](_0x2ac50f,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7711('0x37')][_0x7711('0x2d')]=function(_0x2a4e5b){try{if(this[_0x7711('0x60')](_0x2a4e5b)){logger['debug'](_0x7711('0xd3'),_0x2a4e5b[_0x7711('0x48')],util[_0x7711('0x3f')](_0x2a4e5b,{'showHidden':![],'depth':null}));if(this[_0x7711('0xd')][_0x2a4e5b[_0x7711('0xc9')]]){var _0x19593a=_['last'](this['queueReports'][_0x2a4e5b[_0x7711('0xc9')]]);_0x19593a[_0x7711('0x81')]=_0x7711('0xd4');_0x19593a['transfer']=!![];_0x19593a[_0x7711('0xcc')]=_0x7711('0xd5');_0x19593a[_0x7711('0x9e')]=_0x2a4e5b['extension'];_0x19593a['transferuniqueid']=_0x2a4e5b[_0x7711('0xc9')];logger[_0x7711('0x69')](_0x7711('0xd6'),_0x2a4e5b['uniqueid'],_0x19593a[_0x7711('0x4a')],_0x19593a[_0x7711('0x50')],_0x19593a['transferexten'],_0x19593a[_0x7711('0x9f')]);this[_0x7711('0x24')]({'event':'BlindTransfer','uniqueid':_0x2a4e5b[_0x7711('0xc9')],'context':_0x2a4e5b['context'],'channel':_0x2a4e5b[_0x7711('0xd7')]});}}}catch(_0x1eb69f){logger[_0x7711('0x3d')](_0x7711('0xd3'),_0x2a4e5b[_0x7711('0x48')],util[_0x7711('0x3f')](_0x1eb69f,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0x7711('0x28')]=function(_0xe3620f){try{if(this['isNotNull'](_0xe3620f)){logger[_0x7711('0x45')](_0x7711('0xd8'),_0xe3620f[_0x7711('0x48')],util[_0x7711('0x3f')](_0xe3620f,{'showHidden':![],'depth':null}));if(this['queueReports'][_0xe3620f[_0x7711('0x48')]]){var _0x584b24=_[_0x7711('0x7b')](this['queueReports'][_0xe3620f[_0x7711('0x48')]]);if(!_[_0x7711('0xbb')](_0x584b24[_0x7711('0x85')])){_0x584b24[_0x7711('0xd9')]=moment()[_0x7711('0x4d')](_0x7711('0x72'));logger[_0x7711('0x69')]('[%s][voiceQueueReport][musiconholdstart]\x20mohstarttime:%s',_0xe3620f['uniqueid'],_0x584b24[_0x7711('0xd9')]);}}}}catch(_0xeee068){logger[_0x7711('0x3d')](_0x7711('0xd8'),_0xe3620f[_0x7711('0x48')],util[_0x7711('0x3f')](_0xeee068,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7711('0x37')][_0x7711('0x29')]=function(_0x544289){try{if(this[_0x7711('0x60')](_0x544289)){logger[_0x7711('0x45')](_0x7711('0xda'),_0x544289['uniqueid'],util[_0x7711('0x3f')](_0x544289,{'showHidden':![],'depth':null}));if(this[_0x7711('0xd')][_0x544289[_0x7711('0x48')]]){var _0x5cf038=_['last'](this['queueReports'][_0x544289[_0x7711('0x48')]]);if(!_[_0x7711('0xbb')](_0x5cf038[_0x7711('0xd9')])){_0x5cf038[_0x7711('0xdb')]+=moment()['milliseconds'](0x0)['diff'](_0x5cf038[_0x7711('0xd9')],_0x7711('0x9b'));logger[_0x7711('0x69')](_0x7711('0xdc'),_0x544289[_0x7711('0x48')],_0x5cf038['mohtime']);delete _0x5cf038[_0x7711('0xd9')];}}}}catch(_0x5481c3){logger[_0x7711('0x3d')](_0x7711('0xda'),_0x544289[_0x7711('0x48')],util[_0x7711('0x3f')](_0x5481c3,{'showHidden':![],'depth':null}));}};module[_0x7711('0xdd')]=VoiceQueueReport;
\ No newline at end of file
+var _0x7d13=['[voiceQueueReport][queuesummary]\x20sending\x20queuesummary\x20event:','custom:queuesummary','YYYY-MM-DD\x20HH:mm:ss','position','count','[voiceQueueReport][queuecallerjoin]\x20name:%s\x20type:%s','keys','push','emitVoiceQueueChannelSave','queuecallerjoin','[%s][voiceQueueReport][queuecallerjoin]','syncQueueCallerAbandon','[%s][voiceQueueReport][queuecallerabandon]','queuecallercomplete','holdtime','originalposition','queuecallerabandon','queuecallerabandonAt','ABANDONED','lastAssignedTo','[voiceQueueReport][queuecallerabandon]\x20name:%s\x20type:%s','[%s][voiceQueueReport][queuecallerleave]','last','queuecallerleaveAt','connectedlinename','[voiceQueueReport][queuecallerleave]\x20name:%s\x20type:%s\x20connectedlinenum:%s\x20connectedlinename:%s','connectedlinenum','queuecallerexitreason','[voiceQueueReport][agentconnect]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETEDBYAGENT','membername','queuecallerexit','queuecallerexitAt','transfer','reason','COMPLETED','[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETED','toLowerCase','local/','linkedid','queuecallerjoinAt','add','transfertype','transferexten','transferuniqueid','COMPLETEDBY','[%s][voiceQueueReport][agentcomplete]','[%s][voiceQueueReport][varset]','variable','value','queuestatus','CONTINUE','lastevent','timeout','[%s][voiceQueueReport][varset]\x20sending\x20timeout\x20event:','custom:timeout','queueposition','EXITWITHKEY','addVariable','rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitter','rtpaudioqosloss','rtpaudioqoslossbridged','rtpaudioqosrtt','rtpaudioqosrttbridged','sipcallid','sipuri','bridgepeer','bridgepvtcallid','membercalls','memberdynamic','memberinterface','memberlastcall','memberpenalty','includes','[%s][voiceQueueReport][hangup]','length','unmanaged','diff','seconds','answered','milliseconds','queuecallercompleteAt','custom:queuecallerunmanaged','sumHoldTime','cause-txt','[%s][voiceQueueReport][hangup]\x20sending\x20voiceQueueReport\x20event:','custom:voiceQueueReport','[%s][voiceQueueReport][attendedtransfer]','secondtransfereruniqueid','ATTENDEDTRANSFER','transfereeuniqueid','[%s][voiceQueueReport][attendedTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s','transfertargetuniqueid','origtransfererexten','origtransfereruniqueid','BLIND','extension','[%s][voiceQueueReport][blindTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s','BlindTransfer','context','transfererchannel','[%s][voiceQueueReport][musiconholdstart]','mohstarttime','mohtime','[%s][voiceQueueReport][musiconholdstop]\x20mohtime:%s','[%s][voiceQueueReport][musiconholdstop]','exports','moment','md5','../../../config/environment','../../../config/logger','ami','../ami','../model/queueReport','defaults','redis','localhost','socket.io-emitter','prototype','enqueue','tail','finally','queueReports','agents','channels','queueChannels','voiceQueues','flagQueueSummary','campaigns','variables','syncQueueSummary','bind','syncQueueSummaryComplete','syncQueueCallerJoin','queuecallerleave','syncQueueCallerLeave','agentcomplete','syncAgentComplete','syncAgentConnect','syncVarSet','hangup','syncHangup','fullybooted','syncFullyBooted','syncMusicOnHoldStart','musiconholdstop','syncMusicOnHoldStop','syncAttendedTransfer','blindtransfer','syncBlindTransfer','loopQueueSummary','loopQueueShow','isEmpty','hasOwnProperty','originated','talking','pTalking','queueStatusComplete','clearZombieChannels','switch','sequence','isNil','status','channel','catch','No\x20such\x20channel','error','[%s][voiceQueueReport][checkChannel]','inspect','[%s][voiceQueueReport][checkQueueReport]','[%s][voiceQueueReport][checkVariables]','[FullyBooted]\x20clear\x20realtime','clearQueueReport','emitVoiceQueueChannelRemove','clearqueuereport','emit','debug','[%s][voiceQueueReport][',']\x20sending\x20voice_queue_channel:save\x20event:','uniqueid','voice:queue:%s','name','voice_queue_channel:save',']\x20sending\x20voice_queue_channel:remove\x20event:','format','voice_queue_channel:remove','voice_queue_presence:remove','emitVoiceQueueSummary','inbound','strategy','available','sumBillable','sumDuration','total','type','abandoned','waiting','Trunk','active','callerid','Interval','stringify',']\x20sending\x20voice_queue:save\x20event:','voice_queue:save','isUndefined','Action','queues','queuesummary','[voiceQueueReport][queuesummary]','isNotNull','queue','[voiceQueueReport][queuesummary]\x20event:','info','[voiceQueueReport][queuesummary]\x20name:%s','callers','toNumber','loggedIn','loggedin'];(function(_0x20d544,_0x2b2082){var _0x28d9a5=function(_0x50df3c){while(--_0x50df3c){_0x20d544['push'](_0x20d544['shift']());}};_0x28d9a5(++_0x2b2082);}(_0x7d13,0x6c));var _0x37d1=function(_0x5578ef,_0x4f370b){_0x5578ef=_0x5578ef-0x0;var _0x5e7486=_0x7d13[_0x5578ef];return _0x5e7486;};'use strict';var _=require('lodash');var moment=require(_0x37d1('0x0'));var util=require('util');var md5=require(_0x37d1('0x1'));var Redis=require('ioredis');var config=require(_0x37d1('0x2'));var logger=require(_0x37d1('0x3'))(_0x37d1('0x4'));var ami=require(_0x37d1('0x5'));var QueueReport=require(_0x37d1('0x6'));config['redis']=_[_0x37d1('0x7')](config[_0x37d1('0x8')],{'host':_0x37d1('0x9'),'port':0x18eb});var io=require(_0x37d1('0xa'))(new Redis(config['redis']));var Sequence=function(){};Sequence[_0x37d1('0xb')][_0x37d1('0xc')]=function(_0x115eca){this[_0x37d1('0xd')]=this[_0x37d1('0xd')]?this[_0x37d1('0xd')][_0x37d1('0xe')](_0x115eca):_0x115eca();};function VoiceQueueReport(_0x543479){this['sequence']=new Sequence();this[_0x37d1('0xf')]={};this[_0x37d1('0x10')]=_0x543479['agents'];this[_0x37d1('0x11')]=_0x543479[_0x37d1('0x12')];this[_0x37d1('0x13')]=_0x543479[_0x37d1('0x13')];this[_0x37d1('0x14')]=!![];this[_0x37d1('0x15')]=_0x543479[_0x37d1('0x15')];this[_0x37d1('0x16')]={};ami['on']('queuesummary',this[_0x37d1('0x17')][_0x37d1('0x18')](this));ami['on']('queuesummarycomplete',this[_0x37d1('0x19')][_0x37d1('0x18')](this));ami['on']('queuecallerjoin',this[_0x37d1('0x1a')][_0x37d1('0x18')](this));ami['on']('queuecallerabandon',this['syncQueueCallerAbandon'][_0x37d1('0x18')](this));ami['on'](_0x37d1('0x1b'),this[_0x37d1('0x1c')]['bind'](this));ami['on'](_0x37d1('0x1d'),this[_0x37d1('0x1e')][_0x37d1('0x18')](this));ami['on']('agentconnect',this[_0x37d1('0x1f')][_0x37d1('0x18')](this));ami['on']('varset',this[_0x37d1('0x20')][_0x37d1('0x18')](this));ami['on'](_0x37d1('0x21'),this[_0x37d1('0x22')][_0x37d1('0x18')](this));ami['on'](_0x37d1('0x23'),this[_0x37d1('0x24')][_0x37d1('0x18')](this));ami['on']('musiconholdstart',this[_0x37d1('0x25')][_0x37d1('0x18')](this));ami['on'](_0x37d1('0x26'),this[_0x37d1('0x27')]['bind'](this));ami['on']('attendedtransfer',this[_0x37d1('0x28')][_0x37d1('0x18')](this));ami['on'](_0x37d1('0x29'),this[_0x37d1('0x2a')][_0x37d1('0x18')](this));this[_0x37d1('0x2b')]();this[_0x37d1('0x2c')]();}function clearChannels(_0x15850d){if(!_[_0x37d1('0x2d')](_0x15850d)){for(var _0x6a709d in _0x15850d){if(_0x15850d[_0x37d1('0x2e')](_0x6a709d)){delete _0x15850d[_0x6a709d];}}}}function clearCampaigns(_0x4ec3d3){if(!_[_0x37d1('0x2d')](_0x4ec3d3)){for(var _0x3ca34c in _0x4ec3d3){if(_0x4ec3d3[_0x37d1('0x2e')](_0x3ca34c)){_0x4ec3d3[_0x3ca34c][_0x37d1('0x2f')]=0x0;}}}}function clearVoiceQueues(_0x16466f){if(!_['isEmpty'](_0x16466f)){for(var _0x1dc4af in _0x16466f){if(_0x16466f['hasOwnProperty'](_0x1dc4af)){_0x16466f[_0x1dc4af][_0x37d1('0x2f')]=0x0;_0x16466f[_0x1dc4af][_0x37d1('0x30')]=0x0;_0x16466f[_0x1dc4af][_0x37d1('0x31')]=0x0;_0x16466f[_0x1dc4af]['waiting']=0x0;_0x16466f[_0x1dc4af][_0x37d1('0x32')]=!![];}}}}function clearAgentBooked(_0x5a4e98){if(!_[_0x37d1('0x2d')](_0x5a4e98)){for(var _0x4478ae in _0x5a4e98){if(_0x5a4e98[_0x37d1('0x2e')](_0x4478ae)){_0x5a4e98[_0x4478ae]['unlockRR']=!![];}}}}VoiceQueueReport[_0x37d1('0xb')][_0x37d1('0x33')]=function(){var _0x25da29=this;for(var _0x1a3788 in this[_0x37d1('0x11')]){if(this[_0x37d1('0x11')][_0x37d1('0x2e')](_0x1a3788)&&!this['channels'][_0x1a3788][_0x37d1('0x34')]){this[_0x37d1('0x35')][_0x37d1('0xc')](function(){if(!_[_0x37d1('0x36')](_0x25da29[_0x37d1('0x11')][_0x1a3788])){return ami['Action']({'action':_0x37d1('0x37'),'channel':_0x25da29[_0x37d1('0x11')][_0x1a3788][_0x37d1('0x38')]})[_0x37d1('0x39')](function(_0x4105b1){if(_0x4105b1['message']===_0x37d1('0x3a')){setTimeout(function(){if(_0x25da29[_0x37d1('0x11')][_0x1a3788]){delete _0x25da29[_0x37d1('0x11')][_0x1a3788];logger[_0x37d1('0x3b')](_0x37d1('0x3c'),_0x1a3788,util[_0x37d1('0x3d')](_0x4105b1,{'showHidden':![],'depth':null}));}if(_0x25da29[_0x37d1('0xf')][_0x1a3788]){delete _0x25da29['queueReports'][_0x1a3788];logger['error'](_0x37d1('0x3e'),_0x1a3788,util[_0x37d1('0x3d')](_0x4105b1,{'showHidden':![],'depth':null}));}if(_0x25da29[_0x37d1('0x16')][_0x1a3788]){delete _0x25da29[_0x37d1('0x16')][_0x1a3788];logger[_0x37d1('0x3b')](_0x37d1('0x3f'),_0x1a3788,util['inspect'](_0x4105b1,{'showHidden':![],'depth':null}));}},0x1f40);}});}});}}};VoiceQueueReport['prototype'][_0x37d1('0x24')]=function(){logger[_0x37d1('0x3b')](_0x37d1('0x40'));clearChannels(this['channels']);this[_0x37d1('0x41')](this[_0x37d1('0xf')]);clearAgentBooked(this[_0x37d1('0x10')]);clearVoiceQueues(this['voiceQueues']);clearCampaigns(this[_0x37d1('0x15')]);};VoiceQueueReport[_0x37d1('0xb')][_0x37d1('0x41')]=function(_0x3fb0b4){var _0x3e988b=this;if(!_[_0x37d1('0x2d')](_0x3fb0b4)){for(var _0x565f27 in _0x3fb0b4){if(_0x3fb0b4[_0x37d1('0x2e')](_0x565f27)){_0x3e988b[_0x37d1('0x42')](_0x3fb0b4[_0x565f27],_0x37d1('0x43'));delete _0x3fb0b4[_0x565f27];}}}};VoiceQueueReport['prototype'][_0x37d1('0x44')]=function(_0x11b7dc,_0x591bcb,_0x273c5c){io['to'](_0x11b7dc)['emit'](_0x591bcb,_0x273c5c);};VoiceQueueReport[_0x37d1('0xb')]['emitVoiceQueueChannelSave']=function(_0x4cd4ea,_0x32397c){logger[_0x37d1('0x45')](_0x37d1('0x46')+_0x32397c+_0x37d1('0x47'),_0x4cd4ea[_0x37d1('0x48')],util[_0x37d1('0x3d')](_0x4cd4ea,{'showHidden':![],'depth':null}));this['emit'](util['format'](_0x37d1('0x49'),_0x4cd4ea[_0x37d1('0x4a')]),_0x37d1('0x4b'),_0x4cd4ea);io[_0x37d1('0x44')]('voice_queue_presence:save',_0x4cd4ea);};VoiceQueueReport[_0x37d1('0xb')][_0x37d1('0x42')]=function(_0x4cf17b,_0x5cb495){logger['debug'](_0x37d1('0x46')+_0x5cb495+_0x37d1('0x4c'),_0x4cf17b[_0x37d1('0x48')],util[_0x37d1('0x3d')](_0x4cf17b,{'showHidden':![],'depth':null}));this[_0x37d1('0x44')](util[_0x37d1('0x4d')]('voice:queue:%s',_0x4cf17b[_0x37d1('0x4a')]),_0x37d1('0x4e'),_0x4cf17b);io[_0x37d1('0x44')](_0x37d1('0x4f'),_0x4cf17b);};VoiceQueueReport[_0x37d1('0xb')][_0x37d1('0x50')]=function(_0x2d227c,_0x386075){if(_0x2d227c['type']===_0x37d1('0x51')){var _0x14b734={'id':_0x2d227c['id'],'name':_0x2d227c[_0x37d1('0x4a')],'strategy':_0x2d227c[_0x37d1('0x52')],'answered':_0x2d227c['answered'],'available':_0x2d227c[_0x37d1('0x53')],'loggedIn':_0x2d227c['loggedIn'],'pTalking':_0x2d227c['pTalking'],'sumBillable':_0x2d227c[_0x37d1('0x54')],'sumDuration':_0x2d227c[_0x37d1('0x55')],'sumHoldTime':_0x2d227c['sumHoldTime']||0x0,'talking':_0x2d227c['talking'],'total':_0x2d227c[_0x37d1('0x56')],'type':_0x2d227c[_0x37d1('0x57')],'unmanaged':_0x2d227c['unmanaged'],'abandoned':_0x2d227c[_0x37d1('0x58')],'waiting':_0x2d227c[_0x37d1('0x59')]};if(_0x2d227c[_0x37d1('0x5a')]){_0x14b734[_0x37d1('0x5a')]={'id':_0x2d227c[_0x37d1('0x5a')]['id'],'name':_0x2d227c[_0x37d1('0x5a')][_0x37d1('0x4a')],'active':_0x2d227c[_0x37d1('0x5a')][_0x37d1('0x5b')],'callerid':_0x2d227c[_0x37d1('0x5a')][_0x37d1('0x5c')]};}if(_0x2d227c[_0x37d1('0x5d')]){_0x14b734[_0x37d1('0x5d')]={'id':_0x2d227c['Interval']['id'],'name':_0x2d227c['Interval'][_0x37d1('0x4a')]};}var _0x14673a=md5(JSON[_0x37d1('0x5e')](_0x14b734));if(_0x2d227c[_0x37d1('0x1')]!==_0x14673a){_0x2d227c[_0x37d1('0x1')]=_0x14673a;logger['debug']('[voiceQueueReport]['+_0x386075+_0x37d1('0x5f'),util[_0x37d1('0x3d')](_0x14b734,{'showHidden':![],'depth':null}));this['emit'](util[_0x37d1('0x4d')](_0x37d1('0x49'),_0x14b734[_0x37d1('0x4a')]),_0x37d1('0x60'),_0x14b734);}}};VoiceQueueReport[_0x37d1('0xb')]['isNotNull']=function(_0x2eacf0){return _0x2eacf0!==null&&!_[_0x37d1('0x61')](_0x2eacf0);};VoiceQueueReport['prototype']['loopQueueShow']=function(){var _0x4cc6f4=this;setInterval(function(){_0x4cc6f4[_0x37d1('0x33')]();ami[_0x37d1('0x62')]({'action':_0x37d1('0x63')})['catch'](function(_0x39c7b2){logger[_0x37d1('0x3b')]('[voiceQueueReport][queues]',util['inspect'](_0x39c7b2,{'showHidden':![],'depth':null}));});},0x2710);};VoiceQueueReport['prototype'][_0x37d1('0x2b')]=function(){var _0x4c28b=this;setInterval(function(){if(_0x4c28b[_0x37d1('0x14')]){return ami[_0x37d1('0x62')]({'action':_0x37d1('0x64')})['then'](function(_0x41ec84){_0x4c28b[_0x37d1('0x14')]=![];})[_0x37d1('0x39')](function(_0xc6b0a4){logger['error'](_0x37d1('0x65'),util[_0x37d1('0x3d')](_0xc6b0a4,{'showHidden':![],'depth':null}));});}},0x3e8);};VoiceQueueReport['prototype'][_0x37d1('0x17')]=function(_0xf180e1){try{if(this[_0x37d1('0x66')](_0xf180e1)&&this[_0x37d1('0x66')](_0xf180e1[_0x37d1('0x67')])){logger[_0x37d1('0x45')](_0x37d1('0x68'),util[_0x37d1('0x3d')](_0xf180e1,{'showHidden':![],'depth':null}));if(this[_0x37d1('0x13')][_0xf180e1[_0x37d1('0x67')]]){logger[_0x37d1('0x69')](_0x37d1('0x6a'),_0xf180e1['queue']);var _0x4364df=_['countBy'](this['channels'],_0x37d1('0x67'))[_0xf180e1[_0x37d1('0x67')]]||0x0;var _0x2121fb=_0x4364df-_0xf180e1[_0x37d1('0x6b')];if(this['voiceQueues'][_0xf180e1[_0x37d1('0x67')]]['waiting']!==_[_0x37d1('0x6c')](_0xf180e1[_0x37d1('0x6b')])||this[_0x37d1('0x13')][_0xf180e1[_0x37d1('0x67')]][_0x37d1('0x6d')]!==_[_0x37d1('0x6c')](_0xf180e1[_0x37d1('0x6e')])||this['voiceQueues'][_0xf180e1[_0x37d1('0x67')]][_0x37d1('0x53')]!==_['toNumber'](_0xf180e1[_0x37d1('0x53')])||this[_0x37d1('0x13')][_0xf180e1['queue']]['talking']!==_0x2121fb){this[_0x37d1('0x13')][_0xf180e1[_0x37d1('0x67')]][_0x37d1('0x59')]=_[_0x37d1('0x6c')](_0xf180e1['callers']);this['voiceQueues'][_0xf180e1[_0x37d1('0x67')]][_0x37d1('0x6d')]=_[_0x37d1('0x6c')](_0xf180e1[_0x37d1('0x6e')]);this[_0x37d1('0x13')][_0xf180e1[_0x37d1('0x67')]]['available']=_['toNumber'](_0xf180e1[_0x37d1('0x53')]);this[_0x37d1('0x13')][_0xf180e1[_0x37d1('0x67')]]['talking']=_0x2121fb>0x0?_0x2121fb:0x0;this[_0x37d1('0x13')][_0xf180e1[_0x37d1('0x67')]][_0x37d1('0x30')]=this[_0x37d1('0x13')][_0xf180e1[_0x37d1('0x67')]][_0x37d1('0x30')]>_[_0x37d1('0x6c')](_0xf180e1['loggedin'])?_[_0x37d1('0x6c')](_0xf180e1['loggedin']):this[_0x37d1('0x13')][_0xf180e1[_0x37d1('0x67')]][_0x37d1('0x30')];this[_0x37d1('0x50')](this[_0x37d1('0x13')][_0xf180e1[_0x37d1('0x67')]],'queuesummary');}logger[_0x37d1('0x45')](_0x37d1('0x6f'),util[_0x37d1('0x3d')](this[_0x37d1('0x13')][_0xf180e1[_0x37d1('0x67')]],{'showHidden':![],'depth':null}));ami['emit'](_0x37d1('0x70'),this[_0x37d1('0x13')][_0xf180e1[_0x37d1('0x67')]]);}}}catch(_0x350b80){logger[_0x37d1('0x3b')](_0x37d1('0x65'),util[_0x37d1('0x3d')](_0x350b80,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0x37d1('0x19')]=function(_0x703295){logger[_0x37d1('0x45')]('[voiceQueueReport][queuesummarycomplete]\x20event:',util[_0x37d1('0x3d')](_0x703295,{'showHidden':![],'depth':null}));this[_0x37d1('0x14')]=!![];};VoiceQueueReport[_0x37d1('0xb')][_0x37d1('0x1a')]=function(_0x596b8d){try{if(this[_0x37d1('0x66')](_0x596b8d)){logger[_0x37d1('0x45')]('[%s][voiceQueueReport][queuecallerjoin]',_0x596b8d['uniqueid'],util[_0x37d1('0x3d')](_0x596b8d,{'showHidden':![],'depth':null}));if(_['isUndefined'](this['queueReports'][_0x596b8d[_0x37d1('0x48')]])){this['queueReports'][_0x596b8d['uniqueid']]=[];this[_0x37d1('0x11')][_0x596b8d[_0x37d1('0x48')]]={};}var _0x1dc93e=new QueueReport();_0x1dc93e['name']=_0x596b8d[_0x37d1('0x67')];_0x1dc93e[_0x37d1('0x57')]=this[_0x37d1('0x13')][_0x1dc93e[_0x37d1('0x4a')]]&&this[_0x37d1('0x13')][_0x1dc93e['name']][_0x37d1('0x57')]?this[_0x37d1('0x13')][_0x1dc93e[_0x37d1('0x4a')]]['type']||_0x37d1('0x51'):'inbound';_0x1dc93e[_0x37d1('0x67')]=_0x596b8d[_0x37d1('0x67')];_0x1dc93e['queuecallerjoinAt']=moment()['format'](_0x37d1('0x71'));_0x1dc93e[_0x37d1('0x72')]=_0x596b8d[_0x37d1('0x72')];_0x1dc93e[_0x37d1('0x73')]=_0x596b8d[_0x37d1('0x73')];_0x1dc93e[_0x37d1('0x48')]=_0x596b8d['uniqueid'];logger[_0x37d1('0x69')](_0x37d1('0x74'),_0x1dc93e[_0x37d1('0x4a')],_0x1dc93e['type']);_['merge'](_0x1dc93e,_['pick'](_0x596b8d,_[_0x37d1('0x75')](_0x1dc93e)));this[_0x37d1('0xf')][_0x596b8d['uniqueid']][_0x37d1('0x76')](_0x1dc93e);this[_0x37d1('0x11')][_0x596b8d[_0x37d1('0x48')]]=_0x1dc93e;this[_0x37d1('0x77')](_0x1dc93e,_0x37d1('0x78'));}}catch(_0x164d8d){logger[_0x37d1('0x3b')](_0x37d1('0x79'),_0x596b8d[_0x37d1('0x48')],util['inspect'](_0x164d8d,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x37d1('0xb')][_0x37d1('0x7a')]=function(_0x3d33b7){try{if(this[_0x37d1('0x66')](_0x3d33b7)){logger[_0x37d1('0x45')](_0x37d1('0x7b'),_0x3d33b7['uniqueid'],util[_0x37d1('0x3d')](_0x3d33b7,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x3d33b7[_0x37d1('0x48')]]){var _0x369ba6=_['last'](this[_0x37d1('0xf')][_0x3d33b7['uniqueid']]);_0x369ba6[_0x37d1('0x7c')]=![];_0x369ba6['queuecallercompleteAt']=null;_0x369ba6[_0x37d1('0x7d')]=_0x3d33b7[_0x37d1('0x7d')];_0x369ba6['originalposition']=_0x3d33b7[_0x37d1('0x7e')];_0x369ba6[_0x37d1('0x7f')]=!![];_0x369ba6[_0x37d1('0x80')]=moment()[_0x37d1('0x4d')](_0x37d1('0x71'));_0x369ba6['queuecallerexitreason']=_0x37d1('0x81');_0x369ba6[_0x37d1('0x82')]=null;logger[_0x37d1('0x69')](_0x37d1('0x83'),_0x369ba6[_0x37d1('0x4a')],_0x369ba6[_0x37d1('0x57')]);this[_0x37d1('0x11')][_0x3d33b7[_0x37d1('0x48')]]=_0x369ba6;this['emitVoiceQueueChannelRemove'](_0x369ba6,'queuecallerabandon');}}}catch(_0x4d6eda){logger[_0x37d1('0x3b')](_0x37d1('0x7b'),_0x3d33b7[_0x37d1('0x48')],util[_0x37d1('0x3d')](_0x4d6eda,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x37d1('0xb')][_0x37d1('0x1c')]=function(_0xb6a27e){try{if(this[_0x37d1('0x66')](_0xb6a27e)){logger['debug'](_0x37d1('0x84'),_0xb6a27e[_0x37d1('0x48')],util[_0x37d1('0x3d')](_0xb6a27e,{'showHidden':![],'depth':null}));if(this[_0x37d1('0xf')][_0xb6a27e[_0x37d1('0x48')]]){var _0x4aa0df=_[_0x37d1('0x85')](this[_0x37d1('0xf')][_0xb6a27e[_0x37d1('0x48')]]);_0x4aa0df[_0x37d1('0x86')]=moment()[_0x37d1('0x4d')]('YYYY-MM-DD\x20HH:mm:ss');_0x4aa0df['connectedlinenum']=_0xb6a27e['connectedlinenum'];_0x4aa0df['connectedlinename']=_0xb6a27e[_0x37d1('0x87')];logger[_0x37d1('0x69')](_0x37d1('0x88'),_0x4aa0df['name'],_0x4aa0df[_0x37d1('0x57')],_0xb6a27e[_0x37d1('0x89')],_0xb6a27e[_0x37d1('0x87')]);this[_0x37d1('0x11')][_0xb6a27e['uniqueid']]=_0x4aa0df;this['emitVoiceQueueChannelSave'](_0x4aa0df,_0x37d1('0x1b'));}}}catch(_0xc4fbe3){logger['error']('[%s][voiceQueueReport][queuecallerleave]',_0xb6a27e[_0x37d1('0x48')],util[_0x37d1('0x3d')](_0xc4fbe3,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x37d1('0xb')][_0x37d1('0x1f')]=function(_0x4e54b5){try{if(this[_0x37d1('0x66')](_0x4e54b5)){logger['debug']('[%s][voiceQueueReport][agentconnect]',_0x4e54b5['uniqueid'],util[_0x37d1('0x3d')](_0x4e54b5,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x4e54b5[_0x37d1('0x48')]]){var _0x339993=_[_0x37d1('0x85')](this['queueReports'][_0x4e54b5[_0x37d1('0x48')]]);_0x339993[_0x37d1('0x7c')]=!![];_0x339993[_0x37d1('0x8a')]='COMPLETEDBYAGENT';logger[_0x37d1('0x69')](_0x37d1('0x8b'),_0x339993[_0x37d1('0x4a')],_0x339993[_0x37d1('0x57')]);}}}catch(_0x231798){logger[_0x37d1('0x3b')]('[%s][voiceQueueReport][agentconnect]',_0x4e54b5[_0x37d1('0x48')],util['inspect'](_0x231798,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x37d1('0xb')]['syncAgentComplete']=function(_0x576075){try{if(this[_0x37d1('0x66')](_0x576075)){logger[_0x37d1('0x45')]('[%s][voiceQueueReport][agentcomplete]',_0x576075[_0x37d1('0x48')],util[_0x37d1('0x3d')](_0x576075,{'showHidden':![],'depth':null}));if(this[_0x37d1('0xf')][_0x576075[_0x37d1('0x48')]]){var _0x56dad6=_[_0x37d1('0x85')](this['queueReports'][_0x576075[_0x37d1('0x48')]]);_0x56dad6[_0x37d1('0x7f')]=![];_0x56dad6[_0x37d1('0x80')]=null;_0x56dad6['assigned']=!![];_0x56dad6[_0x37d1('0x82')]=_0x576075[_0x37d1('0x8c')];_0x56dad6[_0x37d1('0x7d')]=_0x576075['holdtime'];_0x56dad6[_0x37d1('0x7c')]=!![];_0x56dad6[_0x37d1('0x8d')]=![];_0x56dad6[_0x37d1('0x8e')]=null;if(!_0x56dad6[_0x37d1('0x8f')]){if(_0x576075[_0x37d1('0x90')]=='transfer'){_0x56dad6[_0x37d1('0x8a')]=_0x37d1('0x91');logger[_0x37d1('0x69')](_0x37d1('0x92'),_0x56dad6[_0x37d1('0x4a')],_0x56dad6[_0x37d1('0x57')]);}else{if(_['startsWith'](_0x576075[_0x37d1('0x38')][_0x37d1('0x93')](),_0x37d1('0x94'))){if(this[_0x37d1('0xf')][_0x576075[_0x37d1('0x95')]]){var _0x5a14a9=_[_0x37d1('0x85')](this[_0x37d1('0xf')][_0x576075[_0x37d1('0x95')]]);_0x5a14a9[_0x37d1('0x7c')]=![];_0x5a14a9['queuecallerexit']=!![];_0x5a14a9[_0x37d1('0x8e')]=moment(_0x56dad6[_0x37d1('0x96')])[_0x37d1('0x97')](_0x576075[_0x37d1('0x7d')],'seconds')['format'](_0x37d1('0x71'));_0x5a14a9[_0x37d1('0x8a')]='FORWARDTRANSFER';_0x5a14a9[_0x37d1('0x8f')]=!![];_0x5a14a9[_0x37d1('0x98')]='FORWARD';_0x5a14a9[_0x37d1('0x99')]=_0x576075['destexten'];_0x5a14a9[_0x37d1('0x9a')]=_0x576075[_0x37d1('0x48')];logger['info']('[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:FORWARDTRANSFER',_0x5a14a9[_0x37d1('0x4a')],_0x5a14a9[_0x37d1('0x57')]);var _0x52c6d2=this['queueReports'][_0x576075['linkedid']];this[_0x37d1('0xf')][_0x576075[_0x37d1('0x95')]]=this[_0x37d1('0xf')][_0x576075['uniqueid']];this[_0x37d1('0xf')][_0x576075['uniqueid']]=_0x52c6d2;}}else{_0x56dad6[_0x37d1('0x8a')]=_0x37d1('0x9b')+_0x576075[_0x37d1('0x90')]['toUpperCase']();logger['info']('[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:%s',_0x56dad6[_0x37d1('0x4a')],_0x56dad6[_0x37d1('0x57')],_0x56dad6['queuecallerexitreason']);}}}this[_0x37d1('0x11')][_0x576075[_0x37d1('0x48')]]=_0x56dad6;this[_0x37d1('0x42')](_0x56dad6,_0x37d1('0x1d'));}}}catch(_0x2d13c1){logger['error'](_0x37d1('0x9c'),_0x576075[_0x37d1('0x48')],util['inspect'](_0x2d13c1,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x37d1('0xb')][_0x37d1('0x20')]=function(_0x222c62){try{if(this[_0x37d1('0x66')](_0x222c62)){logger['debug'](_0x37d1('0x9d'),_0x222c62['uniqueid'],util[_0x37d1('0x3d')](_0x222c62,{'showHidden':![],'depth':null}));this['addVariable'](_0x222c62[_0x37d1('0x48')],_[_0x37d1('0x75')](_0x222c62[_0x37d1('0x9e')])[0x0],_0x222c62[_0x37d1('0x9f')]);if(this['queueReports'][_0x222c62['uniqueid']]){var _0x5d250f=_[_0x37d1('0x85')](this[_0x37d1('0xf')][_0x222c62[_0x37d1('0x48')]]);if(_0x5d250f){if(this[_0x37d1('0x66')](_0x222c62[_0x37d1('0x9e')])&&this['isNotNull'](_0x222c62[_0x37d1('0x9e')][_0x37d1('0xa0')])){switch(_0x222c62[_0x37d1('0x9f')]){case _0x37d1('0xa1'):_0x5d250f[_0x37d1('0x8d')]=![];_0x5d250f[_0x37d1('0x8e')]=null;break;case'TIMEOUT':_0x5d250f[_0x37d1('0xa2')]=_0x37d1('0xa3');_0x5d250f[_0x37d1('0x8d')]=!![];_0x5d250f[_0x37d1('0x8e')]=moment()['format'](_0x37d1('0x71'));_0x5d250f['queuecallerleaveAt']=moment()[_0x37d1('0x4d')](_0x37d1('0x71'));logger[_0x37d1('0x45')](_0x37d1('0xa4'),_0x222c62[_0x37d1('0x48')],util['inspect'](_0x5d250f,{'showHidden':![],'depth':null}));ami[_0x37d1('0x44')](_0x37d1('0xa5'),_0x5d250f);break;default:_0x5d250f['queuecallerexit']=!![];_0x5d250f[_0x37d1('0x8e')]=moment()[_0x37d1('0x4d')](_0x37d1('0x71'));_0x5d250f['queuecallerleaveAt']=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');}_0x5d250f['queuecallerabandon']=![];_0x5d250f['queuecallerabandonAt']=null;_0x5d250f[_0x37d1('0x8a')]=_0x222c62[_0x37d1('0x9f')];this[_0x37d1('0x11')][_0x222c62['uniqueid']]=_0x5d250f;this['emitVoiceQueueChannelRemove'](_0x5d250f,'varset');}else if(this['isNotNull'](_0x222c62['variable'])&&this['isNotNull'](_0x222c62[_0x37d1('0x9e')][_0x37d1('0xa6')])){if(!_0x5d250f[_0x37d1('0x7f')]){_0x5d250f[_0x37d1('0x8d')]=!![];_0x5d250f[_0x37d1('0x8e')]=moment()[_0x37d1('0x4d')]('YYYY-MM-DD\x20HH:mm:ss');_0x5d250f[_0x37d1('0x8a')]=_0x37d1('0xa7');_0x5d250f['queuecallerleaveAt']=moment()['format'](_0x37d1('0x71'));this[_0x37d1('0x11')][_0x222c62[_0x37d1('0x48')]]=_0x5d250f;}}logger['info']('[%s][voiceQueueReport][varset]\x20name:%s\x20type:%s\x20variable:%s\x20value:%s',_0x222c62[_0x37d1('0x48')],_0x5d250f[_0x37d1('0x4a')],_0x5d250f[_0x37d1('0x57')],_[_0x37d1('0x75')](_0x222c62[_0x37d1('0x9e')])[0x0],_0x222c62[_0x37d1('0x9f')]);_0x5d250f[_0x37d1('0x16')]=this[_0x37d1('0x16')][_0x222c62[_0x37d1('0x48')]];}}}}catch(_0x1ee4d3){logger[_0x37d1('0x3b')](_0x37d1('0x9d'),_0x222c62[_0x37d1('0x48')],util[_0x37d1('0x3d')](_0x1ee4d3,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x37d1('0xb')][_0x37d1('0xa8')]=function(_0x2defc0,_0x44ef6b,_0x1eb25d){var _0x588b32=[_0x37d1('0xa9'),_0x37d1('0xaa'),_0x37d1('0xab'),'rtpaudioqosjitterbridged',_0x37d1('0xac'),_0x37d1('0xad'),_0x37d1('0xae'),_0x37d1('0xaf'),_0x37d1('0xb0'),_0x37d1('0xb1'),_0x37d1('0xb2'),_0x37d1('0xb3'),_0x37d1('0xb4'),_0x37d1('0xb5'),_0x37d1('0xb6'),_0x37d1('0xb7'),_0x37d1('0x8c'),_0x37d1('0xb8'),'memberrealtime'];if(!_[_0x37d1('0x36')](_0x44ef6b)&&!_[_0x37d1('0xb9')](_0x588b32,_0x44ef6b)){if(_['isUndefined'](this['variables'][_0x2defc0])){this[_0x37d1('0x16')][_0x2defc0]={};}this['variables'][_0x2defc0][_0x44ef6b]=_0x1eb25d;}};VoiceQueueReport[_0x37d1('0xb')][_0x37d1('0x22')]=function(_0x5072b1){try{if(this[_0x37d1('0x66')](_0x5072b1)){logger['debug'](_0x37d1('0xba'),_0x5072b1[_0x37d1('0x48')],util[_0x37d1('0x3d')](_0x5072b1,{'showHidden':![],'depth':null}));if(this[_0x37d1('0xf')][_0x5072b1[_0x37d1('0x48')]]){for(var _0x11f557=0x0,_0x3cfbab={};_0x11f557<this[_0x37d1('0xf')][_0x5072b1[_0x37d1('0x48')]][_0x37d1('0xbb')];_0x11f557+=0x1){_0x3cfbab=this[_0x37d1('0xf')][_0x5072b1[_0x37d1('0x48')]][_0x11f557];if(this['voiceQueues'][_0x3cfbab[_0x37d1('0x67')]]){if(_0x3cfbab[_0x37d1('0x8d')]&&_0x3cfbab[_0x37d1('0x8f')]!=!![]){this[_0x37d1('0x13')][_0x3cfbab['queue']][_0x37d1('0xbc')]+=0x1;}if(_0x3cfbab[_0x37d1('0x7f')]){this[_0x37d1('0x13')][_0x3cfbab['queue']]['abandoned']+=0x1;}this[_0x37d1('0x13')][_0x3cfbab[_0x37d1('0x67')]]['sumHoldTime']+=moment(_0x3cfbab['queuecallerleaveAt'])[_0x37d1('0xbd')](_0x3cfbab[_0x37d1('0x96')],_0x37d1('0xbe'))||0x0;if(_0x11f557===this[_0x37d1('0xf')][_0x5072b1[_0x37d1('0x48')]][_0x37d1('0xbb')]-0x1){this[_0x37d1('0x13')][_0x3cfbab['queue']]['sumDuration']+=moment()['milliseconds'](0x0)[_0x37d1('0xbd')](_0x3cfbab[_0x37d1('0x96')],'seconds');this[_0x37d1('0x13')][_0x3cfbab[_0x37d1('0x67')]][_0x37d1('0x56')]+=0x1;if(_0x3cfbab[_0x37d1('0x7c')]){this['voiceQueues'][_0x3cfbab[_0x37d1('0x67')]][_0x37d1('0xbf')]+=0x1;this['voiceQueues'][_0x3cfbab['queue']][_0x37d1('0x54')]+=moment()[_0x37d1('0xc0')](0x0)[_0x37d1('0xbd')](_0x3cfbab[_0x37d1('0x86')],'seconds');_0x3cfbab[_0x37d1('0xc1')]=moment()[_0x37d1('0x4d')](_0x37d1('0x71'));_0x3cfbab[_0x37d1('0x8d')]=![];_0x3cfbab[_0x37d1('0x8e')]=null;}if(_0x3cfbab[_0x37d1('0x8d')]&&_0x3cfbab['transfer']!=!![]){_0x3cfbab[_0x37d1('0xa2')]=_0x37d1('0xbc');logger[_0x37d1('0x45')]('[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerunmanaged\x20event:',_0x5072b1[_0x37d1('0x48')],util[_0x37d1('0x3d')](_0x3cfbab,{'showHidden':![],'depth':null}));ami[_0x37d1('0x44')](_0x37d1('0xc2'),_0x3cfbab);}if(_0x3cfbab[_0x37d1('0x7f')]){_0x3cfbab['lastevent']=_0x37d1('0x58');logger['debug']('[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerabandon\x20event:',_0x5072b1['uniqueid'],util[_0x37d1('0x3d')](_0x3cfbab,{'showHidden':![],'depth':null}));ami[_0x37d1('0x44')]('custom:queuecallerabandon',_0x3cfbab);}}else{this[_0x37d1('0x13')][_0x3cfbab['queue']][_0x37d1('0x55')]+=this[_0x37d1('0x13')][_0x3cfbab['queue']][_0x37d1('0xc3')];}logger[_0x37d1('0x69')]('[%s][voiceQueueReport][hangup]\x20name:%s\x20type:%s\x20reason:%s',_0x5072b1['uniqueid'],_0x3cfbab[_0x37d1('0x4a')],_0x3cfbab[_0x37d1('0x57')],_0x5072b1[_0x37d1('0xc4')]);this[_0x37d1('0x11')][_0x5072b1[_0x37d1('0x48')]]=_0x3cfbab;this[_0x37d1('0x42')](_0x3cfbab,_0x37d1('0x21'));this['emitVoiceQueueSummary'](this[_0x37d1('0x13')][_0x3cfbab['queue']],_0x37d1('0x21'));}}logger['debug'](_0x37d1('0xc5'),_0x5072b1[_0x37d1('0x48')],util[_0x37d1('0x3d')](this[_0x37d1('0xf')][_0x5072b1['uniqueid']],{'showHidden':![],'depth':null}));ami['emit'](_0x37d1('0xc6'),this[_0x37d1('0xf')][_0x5072b1[_0x37d1('0x48')]]);delete this[_0x37d1('0xf')][_0x5072b1[_0x37d1('0x48')]];delete this[_0x37d1('0x11')][_0x5072b1[_0x37d1('0x48')]];}if(this[_0x37d1('0x16')][_0x5072b1[_0x37d1('0x48')]]){delete this[_0x37d1('0x16')][_0x5072b1[_0x37d1('0x48')]];}}}catch(_0x37fc9f){logger[_0x37d1('0x3b')]('[%s][voiceQueueReport][hangup]',_0x5072b1[_0x37d1('0x48')],util[_0x37d1('0x3d')](_0x37fc9f,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x37d1('0xb')]['syncAttendedTransfer']=function(_0x55d7dd){try{if(this['isNotNull'](_0x55d7dd)){logger['debug'](_0x37d1('0xc7'),_0x55d7dd[_0x37d1('0x48')],util['inspect'](_0x55d7dd,{'showHidden':![],'depth':null}));var _0x47d834;if(this['queueReports'][_0x55d7dd['transfereeuniqueid']]){_0x47d834=_[_0x37d1('0x85')](this[_0x37d1('0xf')][_0x55d7dd['transfereeuniqueid']]);_0x47d834[_0x37d1('0x99')]=_0x55d7dd['secondtransfererexten'];_0x47d834[_0x37d1('0x9a')]=_0x55d7dd[_0x37d1('0xc8')];_0x47d834[_0x37d1('0x8a')]=_0x37d1('0xc9');_0x47d834[_0x37d1('0x8f')]=!![];_0x47d834['transfertype']='ATTENDED';if(this[_0x37d1('0xf')][_0x55d7dd[_0x37d1('0xc8')]]){var _0x209fd0=this[_0x37d1('0xf')][_0x55d7dd['secondtransfereruniqueid']];this[_0x37d1('0xf')][_0x55d7dd[_0x37d1('0xc8')]]=this[_0x37d1('0xf')][_0x55d7dd['transfereeuniqueid']];this[_0x37d1('0xf')][_0x55d7dd[_0x37d1('0xca')]]=_0x209fd0;var _0x4124a4=_[_0x37d1('0x85')](this[_0x37d1('0xf')][_0x55d7dd['transfereeuniqueid']]);_0x4124a4[_0x37d1('0x34')]=!![];}logger[_0x37d1('0x69')](_0x37d1('0xcb'),_0x55d7dd[_0x37d1('0x48')],_0x47d834['name'],_0x47d834[_0x37d1('0x57')],_0x47d834['transferexten'],_0x47d834[_0x37d1('0x9a')]);}else if(this['queueReports'][_0x55d7dd[_0x37d1('0xcc')]]){_0x47d834=_[_0x37d1('0x85')](this[_0x37d1('0xf')][_0x55d7dd['transfertargetuniqueid']]);_0x47d834[_0x37d1('0x99')]=_0x55d7dd[_0x37d1('0xcd')];_0x47d834[_0x37d1('0x9a')]=_0x55d7dd[_0x37d1('0xce')];_0x47d834[_0x37d1('0x8a')]=_0x37d1('0xc9');_0x47d834[_0x37d1('0x8f')]=!![];_0x47d834[_0x37d1('0x98')]='ATTENDED';if(this[_0x37d1('0xf')][_0x55d7dd[_0x37d1('0xce')]]){var _0x209fd0=this[_0x37d1('0xf')][_0x55d7dd[_0x37d1('0xce')]];this[_0x37d1('0xf')][_0x55d7dd[_0x37d1('0xce')]]=this[_0x37d1('0xf')][_0x55d7dd[_0x37d1('0xcc')]];this[_0x37d1('0xf')][_0x55d7dd['transfertargetuniqueid']]=_0x209fd0;var _0x4124a4=_[_0x37d1('0x85')](this[_0x37d1('0xf')][_0x55d7dd[_0x37d1('0xcc')]]);_0x4124a4['switch']=!![];}logger[_0x37d1('0x69')](_0x37d1('0xcb'),_0x55d7dd[_0x37d1('0x48')],_0x47d834['name'],_0x47d834[_0x37d1('0x57')],_0x47d834[_0x37d1('0x99')],_0x47d834['transferuniqueid']);}}}catch(_0x499905){logger[_0x37d1('0x3b')](_0x37d1('0xc7'),_0x55d7dd['uniqueid'],util[_0x37d1('0x3d')](_0x499905,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x37d1('0xb')][_0x37d1('0x2a')]=function(_0x1aca5a){try{if(this[_0x37d1('0x66')](_0x1aca5a)){logger[_0x37d1('0x45')]('[%s][voiceQueueReport][blindtransfer]',_0x1aca5a[_0x37d1('0x48')],util[_0x37d1('0x3d')](_0x1aca5a,{'showHidden':![],'depth':null}));if(this[_0x37d1('0xf')][_0x1aca5a[_0x37d1('0xca')]]){var _0x2637fb=_[_0x37d1('0x85')](this['queueReports'][_0x1aca5a[_0x37d1('0xca')]]);_0x2637fb[_0x37d1('0x8a')]='BLINDTRANSFER';_0x2637fb[_0x37d1('0x8f')]=!![];_0x2637fb[_0x37d1('0x98')]=_0x37d1('0xcf');_0x2637fb[_0x37d1('0x99')]=_0x1aca5a[_0x37d1('0xd0')];_0x2637fb[_0x37d1('0x9a')]=_0x1aca5a['transfereeuniqueid'];logger[_0x37d1('0x69')](_0x37d1('0xd1'),_0x1aca5a[_0x37d1('0x48')],_0x2637fb[_0x37d1('0x4a')],_0x2637fb['type'],_0x2637fb[_0x37d1('0x99')],_0x2637fb[_0x37d1('0x9a')]);this[_0x37d1('0x22')]({'event':_0x37d1('0xd2'),'uniqueid':_0x1aca5a[_0x37d1('0xca')],'context':_0x1aca5a[_0x37d1('0xd3')],'channel':_0x1aca5a[_0x37d1('0xd4')]});}}}catch(_0x4d9124){logger[_0x37d1('0x3b')]('[%s][voiceQueueReport][blindtransfer]',_0x1aca5a['uniqueid'],util[_0x37d1('0x3d')](_0x4d9124,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x37d1('0xb')][_0x37d1('0x25')]=function(_0x46e350){try{if(this['isNotNull'](_0x46e350)){logger['debug'](_0x37d1('0xd5'),_0x46e350[_0x37d1('0x48')],util[_0x37d1('0x3d')](_0x46e350,{'showHidden':![],'depth':null}));if(this[_0x37d1('0xf')][_0x46e350[_0x37d1('0x48')]]){var _0x527133=_[_0x37d1('0x85')](this[_0x37d1('0xf')][_0x46e350['uniqueid']]);if(!_[_0x37d1('0x36')](_0x527133[_0x37d1('0x86')])){_0x527133['mohstarttime']=moment()[_0x37d1('0x4d')](_0x37d1('0x71'));logger[_0x37d1('0x69')]('[%s][voiceQueueReport][musiconholdstart]\x20mohstarttime:%s',_0x46e350['uniqueid'],_0x527133['mohstarttime']);}}}}catch(_0xbd8fb){logger['error']('[%s][voiceQueueReport][musiconholdstart]',_0x46e350['uniqueid'],util['inspect'](_0xbd8fb,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0x37d1('0x27')]=function(_0x2b68e2){try{if(this[_0x37d1('0x66')](_0x2b68e2)){logger[_0x37d1('0x45')]('[%s][voiceQueueReport][musiconholdstop]',_0x2b68e2[_0x37d1('0x48')],util[_0x37d1('0x3d')](_0x2b68e2,{'showHidden':![],'depth':null}));if(this[_0x37d1('0xf')][_0x2b68e2['uniqueid']]){var _0x4270c8=_[_0x37d1('0x85')](this[_0x37d1('0xf')][_0x2b68e2[_0x37d1('0x48')]]);if(!_[_0x37d1('0x36')](_0x4270c8[_0x37d1('0xd6')])){_0x4270c8[_0x37d1('0xd7')]+=moment()[_0x37d1('0xc0')](0x0)[_0x37d1('0xbd')](_0x4270c8[_0x37d1('0xd6')],_0x37d1('0xbe'));logger[_0x37d1('0x69')](_0x37d1('0xd8'),_0x2b68e2[_0x37d1('0x48')],_0x4270c8[_0x37d1('0xd7')]);delete _0x4270c8[_0x37d1('0xd6')];}}}}catch(_0xaaded7){logger[_0x37d1('0x3b')](_0x37d1('0xd9'),_0x2b68e2[_0x37d1('0x48')],util[_0x37d1('0x3d')](_0xaaded7,{'showHidden':![],'depth':null}));}};module[_0x37d1('0xda')]=VoiceQueueReport;
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff