Built motion from commit d5e4af8c.|2.6.23
[motion2.git] / server / services / ami / report / voiceQueueReport.js
index d95c685..62a11c0 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x30cf=['loggedIn','sumBillable','sumDuration','sumHoldTime','unmanaged','abandoned','Trunk','Interval','stringify',']\x20sending\x20voice_queue:save\x20event:','isNotNull','isUndefined','Action','queues','[voiceQueueReport][queues]','then','[voiceQueueReport][queuesummary]','[voiceQueueReport][queuesummary]\x20name:%s','queue','countBy','callers','toNumber','loggedin','available','[voiceQueueReport][queuesummary]\x20sending\x20queuesummary\x20event:','syncQueueCallerJoin','queuecallerjoinAt','position','count','info','[voiceQueueReport][queuecallerjoin]\x20name:%s\x20type:%s','pick','keys','push','emitVoiceQueueChannelSave','[%s][voiceQueueReport][queuecallerjoin]','syncQueueCallerAbandon','[%s][voiceQueueReport][queuecallerabandon]','last','queuecallercompleteAt','holdtime','originalposition','queuecallerabandonAt','YYYY-MM-DD\x20HH:mm:ss','[voiceQueueReport][queuecallerabandon]\x20name:%s\x20type:%s','syncQueueCallerLeave','[%s][voiceQueueReport][queuecallerleave]','queuecallerleaveAt','connectedlinenum','connectedlinename','[%s][voiceQueueReport][agentconnect]','queuecallercomplete','queuecallerexitreason','COMPLETEDBYAGENT','[voiceQueueReport][agentconnect]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETEDBYAGENT','[%s][voiceQueueReport][agentcomplete]','assigned','lastAssignedTo','membername','queuecallerexit','transfer','reason','COMPLETED','[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETED','startsWith','toLowerCase','local/','linkedid','add','seconds','transfertype','FORWARD','transferexten','destexten','transferuniqueid','COMPLETEDBY','toUpperCase','agentcomplete','[%s][voiceQueueReport][varset]','addVariable','variable','value','queuestatus','CONTINUE','TIMEOUT','lastevent','timeout','queuecallerexitAt','[%s][voiceQueueReport][varset]\x20sending\x20timeout\x20event:','queueposition','EXITWITHKEY','[%s][voiceQueueReport][varset]\x20name:%s\x20type:%s\x20variable:%s\x20value:%s','rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitter','rtpaudioqosjitterbridged','rtpaudioqosloss','rtpaudioqoslossbridged','rtpaudioqosrtt','rtpaudioqosrttbridged','sipcallid','sipuri','bridgepeer','bridgepvtcallid','membercalls','memberdynamic','memberinterface','memberlastcall','includes','syncHangup','[%s][voiceQueueReport][hangup]','length','diff','milliseconds','total','answered','BLINDTRANSFER','[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerunmanaged\x20event:','custom:queuecallerunmanaged','custom:queuecallerabandon','[%s][voiceQueueReport][hangup]\x20name:%s\x20type:%s\x20reason:%s','cause-txt','[%s][voiceQueueReport][hangup]\x20sending\x20voiceQueueReport\x20event:','custom:voiceQueueReport','[%s][voiceQueueReport][attendedtransfer]','transfereeuniqueid','secondtransfererexten','secondtransfereruniqueid','ATTENDEDTRANSFER','ATTENDED','transfertargetuniqueid','origtransfererexten','origtransfereruniqueid','[%s][voiceQueueReport][attendedTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s','[%s][voiceQueueReport][blindtransfer]','BLIND','extension','BlindTransfer','context','transfererchannel','mohstarttime','[%s][voiceQueueReport][musiconholdstart]','[%s][voiceQueueReport][musiconholdstop]','isNil','mohtime','[%s][voiceQueueReport][musiconholdstop]\x20mohtime:%s','exports','lodash','moment','util','md5','../../../config/environment','ami','../ami','../model/queueReport','redis','defaults','localhost','socket.io-emitter','enqueue','tail','finally','sequence','queueReports','agents','queueChannels','voiceQueues','flagQueueSummary','campaigns','queuesummary','syncQueueSummary','bind','queuesummarycomplete','queuecallerjoin','queuecallerabandon','queuecallerleave','syncAgentComplete','agentconnect','syncAgentConnect','varset','syncVarSet','hangup','syncFullyBooted','musiconholdstart','syncMusicOnHoldStart','musiconholdstop','syncMusicOnHoldStop','attendedtransfer','syncAttendedTransfer','blindtransfer','syncBlindTransfer','loopQueueSummary','loopQueueShow','isEmpty','hasOwnProperty','talking','pTalking','waiting','queueStatusComplete','unlockRR','prototype','clearZombieChannels','channels','switch','status','channel','catch','message','No\x20such\x20channel','[%s][voiceQueueReport][checkChannel]','inspect','[%s][voiceQueueReport][checkQueueReport]','variables','error','[%s][voiceQueueReport][checkVariables]','clearQueueReport','emitVoiceQueueChannelRemove','emit','debug','[%s][voiceQueueReport][',']\x20sending\x20voice_queue_channel:save\x20event:','voice:queue:%s','name','voice_queue_channel:save',']\x20sending\x20voice_queue_channel:remove\x20event:','uniqueid','format','voice_queue_channel:remove','emitVoiceQueueSummary','type','inbound','strategy'];(function(_0x35007a,_0x58a0d4){var _0x574f68=function(_0xd1c129){while(--_0xd1c129){_0x35007a['push'](_0x35007a['shift']());}};_0x574f68(++_0x58a0d4);}(_0x30cf,0x93));var _0xf30c=function(_0xb8ddd9,_0x4e2eea){_0xb8ddd9=_0xb8ddd9-0x0;var _0x50d205=_0x30cf[_0xb8ddd9];return _0x50d205;};'use strict';var _=require(_0xf30c('0x0'));var moment=require(_0xf30c('0x1'));var util=require(_0xf30c('0x2'));var md5=require(_0xf30c('0x3'));var Redis=require('ioredis');var config=require(_0xf30c('0x4'));var logger=require('../../../config/logger')(_0xf30c('0x5'));var ami=require(_0xf30c('0x6'));var QueueReport=require(_0xf30c('0x7'));config[_0xf30c('0x8')]=_[_0xf30c('0x9')](config[_0xf30c('0x8')],{'host':_0xf30c('0xa'),'port':0x18eb});var io=require(_0xf30c('0xb'))(new Redis(config[_0xf30c('0x8')]));var Sequence=function(){};Sequence['prototype'][_0xf30c('0xc')]=function(_0x5456c6){this[_0xf30c('0xd')]=this[_0xf30c('0xd')]?this[_0xf30c('0xd')][_0xf30c('0xe')](_0x5456c6):_0x5456c6();};function VoiceQueueReport(_0x5c90ff){this[_0xf30c('0xf')]=new Sequence();this[_0xf30c('0x10')]={};this[_0xf30c('0x11')]=_0x5c90ff['agents'];this['channels']=_0x5c90ff[_0xf30c('0x12')];this[_0xf30c('0x13')]=_0x5c90ff[_0xf30c('0x13')];this[_0xf30c('0x14')]=!![];this[_0xf30c('0x15')]=_0x5c90ff[_0xf30c('0x15')];this['variables']={};ami['on'](_0xf30c('0x16'),this[_0xf30c('0x17')][_0xf30c('0x18')](this));ami['on'](_0xf30c('0x19'),this['syncQueueSummaryComplete'][_0xf30c('0x18')](this));ami['on'](_0xf30c('0x1a'),this['syncQueueCallerJoin'][_0xf30c('0x18')](this));ami['on'](_0xf30c('0x1b'),this['syncQueueCallerAbandon'][_0xf30c('0x18')](this));ami['on'](_0xf30c('0x1c'),this['syncQueueCallerLeave'][_0xf30c('0x18')](this));ami['on']('agentcomplete',this[_0xf30c('0x1d')][_0xf30c('0x18')](this));ami['on'](_0xf30c('0x1e'),this[_0xf30c('0x1f')][_0xf30c('0x18')](this));ami['on'](_0xf30c('0x20'),this[_0xf30c('0x21')][_0xf30c('0x18')](this));ami['on'](_0xf30c('0x22'),this['syncHangup'][_0xf30c('0x18')](this));ami['on']('fullybooted',this[_0xf30c('0x23')][_0xf30c('0x18')](this));ami['on'](_0xf30c('0x24'),this[_0xf30c('0x25')][_0xf30c('0x18')](this));ami['on'](_0xf30c('0x26'),this[_0xf30c('0x27')][_0xf30c('0x18')](this));ami['on'](_0xf30c('0x28'),this[_0xf30c('0x29')][_0xf30c('0x18')](this));ami['on'](_0xf30c('0x2a'),this[_0xf30c('0x2b')][_0xf30c('0x18')](this));this[_0xf30c('0x2c')]();this[_0xf30c('0x2d')]();}function clearChannels(_0x53cfa0){if(!_[_0xf30c('0x2e')](_0x53cfa0)){for(var _0x579e9d in _0x53cfa0){if(_0x53cfa0[_0xf30c('0x2f')](_0x579e9d)){delete _0x53cfa0[_0x579e9d];}}}}function clearCampaigns(_0x50317f){if(!_[_0xf30c('0x2e')](_0x50317f)){for(var _0x405b87 in _0x50317f){if(_0x50317f[_0xf30c('0x2f')](_0x405b87)){_0x50317f[_0x405b87]['originated']=0x0;}}}}function clearVoiceQueues(_0x2fe13){if(!_[_0xf30c('0x2e')](_0x2fe13)){for(var _0xfd4b22 in _0x2fe13){if(_0x2fe13[_0xf30c('0x2f')](_0xfd4b22)){_0x2fe13[_0xfd4b22]['originated']=0x0;_0x2fe13[_0xfd4b22][_0xf30c('0x30')]=0x0;_0x2fe13[_0xfd4b22][_0xf30c('0x31')]=0x0;_0x2fe13[_0xfd4b22][_0xf30c('0x32')]=0x0;_0x2fe13[_0xfd4b22][_0xf30c('0x33')]=!![];}}}}function clearAgentBooked(_0xfdb573){if(!_[_0xf30c('0x2e')](_0xfdb573)){for(var _0x31edab in _0xfdb573){if(_0xfdb573[_0xf30c('0x2f')](_0x31edab)){_0xfdb573[_0x31edab][_0xf30c('0x34')]=!![];}}}}VoiceQueueReport[_0xf30c('0x35')][_0xf30c('0x36')]=function(){var _0xf1d9d9=this;for(var _0x20f212 in this[_0xf30c('0x37')]){if(this[_0xf30c('0x37')]['hasOwnProperty'](_0x20f212)&&!this[_0xf30c('0x37')][_0x20f212][_0xf30c('0x38')]){this[_0xf30c('0xf')][_0xf30c('0xc')](function(){if(!_['isNil'](_0xf1d9d9[_0xf30c('0x37')][_0x20f212])){return ami['Action']({'action':_0xf30c('0x39'),'channel':_0xf1d9d9[_0xf30c('0x37')][_0x20f212][_0xf30c('0x3a')]})[_0xf30c('0x3b')](function(_0x589f87){if(_0x589f87[_0xf30c('0x3c')]===_0xf30c('0x3d')){setTimeout(function(){if(_0xf1d9d9[_0xf30c('0x37')][_0x20f212]){delete _0xf1d9d9[_0xf30c('0x37')][_0x20f212];logger['error'](_0xf30c('0x3e'),_0x20f212,util[_0xf30c('0x3f')](_0x589f87,{'showHidden':![],'depth':null}));}if(_0xf1d9d9['queueReports'][_0x20f212]){delete _0xf1d9d9['queueReports'][_0x20f212];logger['error'](_0xf30c('0x40'),_0x20f212,util[_0xf30c('0x3f')](_0x589f87,{'showHidden':![],'depth':null}));}if(_0xf1d9d9[_0xf30c('0x41')][_0x20f212]){delete _0xf1d9d9[_0xf30c('0x41')][_0x20f212];logger[_0xf30c('0x42')](_0xf30c('0x43'),_0x20f212,util['inspect'](_0x589f87,{'showHidden':![],'depth':null}));}},0x1f40);}});}});}}};VoiceQueueReport[_0xf30c('0x35')][_0xf30c('0x23')]=function(){logger[_0xf30c('0x42')]('[FullyBooted]\x20clear\x20realtime');clearChannels(this[_0xf30c('0x37')]);this[_0xf30c('0x44')](this['queueReports']);clearAgentBooked(this[_0xf30c('0x11')]);clearVoiceQueues(this[_0xf30c('0x13')]);clearCampaigns(this[_0xf30c('0x15')]);};VoiceQueueReport['prototype'][_0xf30c('0x44')]=function(_0x1a15e4){var _0x2f2963=this;if(!_[_0xf30c('0x2e')](_0x1a15e4)){for(var _0x554d90 in _0x1a15e4){if(_0x1a15e4[_0xf30c('0x2f')](_0x554d90)){_0x2f2963[_0xf30c('0x45')](_0x1a15e4[_0x554d90],'clearqueuereport');delete _0x1a15e4[_0x554d90];}}}};VoiceQueueReport[_0xf30c('0x35')][_0xf30c('0x46')]=function(_0x423872,_0x45696e,_0x271605){io['to'](_0x423872)[_0xf30c('0x46')](_0x45696e,_0x271605);};VoiceQueueReport['prototype']['emitVoiceQueueChannelSave']=function(_0x26febc,_0x5f4a38){logger[_0xf30c('0x47')](_0xf30c('0x48')+_0x5f4a38+_0xf30c('0x49'),_0x26febc['uniqueid'],util[_0xf30c('0x3f')](_0x26febc,{'showHidden':![],'depth':null}));this['emit'](util['format'](_0xf30c('0x4a'),_0x26febc[_0xf30c('0x4b')]),_0xf30c('0x4c'),_0x26febc);};VoiceQueueReport[_0xf30c('0x35')]['emitVoiceQueueChannelRemove']=function(_0x517abc,_0x24fa96){logger[_0xf30c('0x47')]('[%s][voiceQueueReport]['+_0x24fa96+_0xf30c('0x4d'),_0x517abc[_0xf30c('0x4e')],util['inspect'](_0x517abc,{'showHidden':![],'depth':null}));this[_0xf30c('0x46')](util[_0xf30c('0x4f')](_0xf30c('0x4a'),_0x517abc[_0xf30c('0x4b')]),_0xf30c('0x50'),_0x517abc);};VoiceQueueReport[_0xf30c('0x35')][_0xf30c('0x51')]=function(_0x2f1c96,_0x30429a){if(_0x2f1c96[_0xf30c('0x52')]===_0xf30c('0x53')){var _0xe279c6={'id':_0x2f1c96['id'],'name':_0x2f1c96[_0xf30c('0x4b')],'strategy':_0x2f1c96[_0xf30c('0x54')],'answered':_0x2f1c96['answered'],'available':_0x2f1c96['available'],'loggedIn':_0x2f1c96[_0xf30c('0x55')],'pTalking':_0x2f1c96['pTalking'],'sumBillable':_0x2f1c96[_0xf30c('0x56')],'sumDuration':_0x2f1c96[_0xf30c('0x57')],'sumHoldTime':_0x2f1c96[_0xf30c('0x58')]||0x0,'talking':_0x2f1c96[_0xf30c('0x30')],'total':_0x2f1c96['total'],'type':_0x2f1c96['type'],'unmanaged':_0x2f1c96[_0xf30c('0x59')],'abandoned':_0x2f1c96[_0xf30c('0x5a')],'waiting':_0x2f1c96[_0xf30c('0x32')]};if(_0x2f1c96[_0xf30c('0x5b')]){_0xe279c6[_0xf30c('0x5b')]={'id':_0x2f1c96[_0xf30c('0x5b')]['id'],'name':_0x2f1c96[_0xf30c('0x5b')][_0xf30c('0x4b')],'active':_0x2f1c96['Trunk']['active'],'callerid':_0x2f1c96[_0xf30c('0x5b')]['callerid']};}if(_0x2f1c96[_0xf30c('0x5c')]){_0xe279c6[_0xf30c('0x5c')]={'id':_0x2f1c96[_0xf30c('0x5c')]['id'],'name':_0x2f1c96['Interval'][_0xf30c('0x4b')]};}var _0x1c7295=md5(JSON[_0xf30c('0x5d')](_0xe279c6));if(_0x2f1c96['md5']!==_0x1c7295){_0x2f1c96[_0xf30c('0x3')]=_0x1c7295;logger[_0xf30c('0x47')]('[voiceQueueReport]['+_0x30429a+_0xf30c('0x5e'),util['inspect'](_0xe279c6,{'showHidden':![],'depth':null}));this[_0xf30c('0x46')](util['format'](_0xf30c('0x4a'),_0xe279c6[_0xf30c('0x4b')]),'voice_queue:save',_0xe279c6);}}};VoiceQueueReport[_0xf30c('0x35')][_0xf30c('0x5f')]=function(_0xb77f41){return _0xb77f41!==null&&!_[_0xf30c('0x60')](_0xb77f41);};VoiceQueueReport[_0xf30c('0x35')][_0xf30c('0x2d')]=function(){var _0x48f2d8=this;setInterval(function(){_0x48f2d8[_0xf30c('0x36')]();ami[_0xf30c('0x61')]({'action':_0xf30c('0x62')})['catch'](function(_0x59801b){logger[_0xf30c('0x42')](_0xf30c('0x63'),util['inspect'](_0x59801b,{'showHidden':![],'depth':null}));});},0x2710);};VoiceQueueReport[_0xf30c('0x35')]['loopQueueSummary']=function(){var _0x2e3ce8=this;setInterval(function(){if(_0x2e3ce8[_0xf30c('0x14')]){return ami[_0xf30c('0x61')]({'action':'queuesummary'})[_0xf30c('0x64')](function(_0x539c4d){_0x2e3ce8[_0xf30c('0x14')]=![];})[_0xf30c('0x3b')](function(_0x4ac7c2){logger[_0xf30c('0x42')](_0xf30c('0x65'),util[_0xf30c('0x3f')](_0x4ac7c2,{'showHidden':![],'depth':null}));});}},0x3e8);};VoiceQueueReport[_0xf30c('0x35')]['syncQueueSummary']=function(_0x2bb958){try{if(this[_0xf30c('0x5f')](_0x2bb958)&&this[_0xf30c('0x5f')](_0x2bb958['queue'])){logger[_0xf30c('0x47')]('[voiceQueueReport][queuesummary]\x20event:',util[_0xf30c('0x3f')](_0x2bb958,{'showHidden':![],'depth':null}));if(this['voiceQueues'][_0x2bb958['queue']]){logger['info'](_0xf30c('0x66'),_0x2bb958[_0xf30c('0x67')]);var _0x481da3=_[_0xf30c('0x68')](this['channels'],_0xf30c('0x67'))[_0x2bb958[_0xf30c('0x67')]]||0x0;var _0x1c5faf=_0x481da3-_0x2bb958[_0xf30c('0x69')];if(this[_0xf30c('0x13')][_0x2bb958['queue']][_0xf30c('0x32')]!==_[_0xf30c('0x6a')](_0x2bb958[_0xf30c('0x69')])||this[_0xf30c('0x13')][_0x2bb958[_0xf30c('0x67')]][_0xf30c('0x55')]!==_['toNumber'](_0x2bb958[_0xf30c('0x6b')])||this[_0xf30c('0x13')][_0x2bb958[_0xf30c('0x67')]][_0xf30c('0x6c')]!==_[_0xf30c('0x6a')](_0x2bb958[_0xf30c('0x6c')])||this[_0xf30c('0x13')][_0x2bb958[_0xf30c('0x67')]]['talking']!==_0x1c5faf){this[_0xf30c('0x13')][_0x2bb958[_0xf30c('0x67')]][_0xf30c('0x32')]=_['toNumber'](_0x2bb958[_0xf30c('0x69')]);this[_0xf30c('0x13')][_0x2bb958[_0xf30c('0x67')]][_0xf30c('0x55')]=_[_0xf30c('0x6a')](_0x2bb958[_0xf30c('0x6b')]);this[_0xf30c('0x13')][_0x2bb958[_0xf30c('0x67')]]['available']=_[_0xf30c('0x6a')](_0x2bb958[_0xf30c('0x6c')]);this[_0xf30c('0x13')][_0x2bb958[_0xf30c('0x67')]][_0xf30c('0x30')]=_0x1c5faf>0x0?_0x1c5faf:0x0;this['voiceQueues'][_0x2bb958[_0xf30c('0x67')]]['talking']=this[_0xf30c('0x13')][_0x2bb958['queue']][_0xf30c('0x30')]>_[_0xf30c('0x6a')](_0x2bb958[_0xf30c('0x6b')])?_[_0xf30c('0x6a')](_0x2bb958['loggedin']):this[_0xf30c('0x13')][_0x2bb958[_0xf30c('0x67')]]['talking'];this[_0xf30c('0x51')](this['voiceQueues'][_0x2bb958[_0xf30c('0x67')]],_0xf30c('0x16'));}logger[_0xf30c('0x47')](_0xf30c('0x6d'),util['inspect'](this[_0xf30c('0x13')][_0x2bb958[_0xf30c('0x67')]],{'showHidden':![],'depth':null}));ami[_0xf30c('0x46')]('custom:queuesummary',this[_0xf30c('0x13')][_0x2bb958[_0xf30c('0x67')]]);}}}catch(_0x2be690){logger[_0xf30c('0x42')](_0xf30c('0x65'),util[_0xf30c('0x3f')](_0x2be690,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xf30c('0x35')]['syncQueueSummaryComplete']=function(_0x36708a){logger[_0xf30c('0x47')]('[voiceQueueReport][queuesummarycomplete]\x20event:',util[_0xf30c('0x3f')](_0x36708a,{'showHidden':![],'depth':null}));this[_0xf30c('0x14')]=!![];};VoiceQueueReport[_0xf30c('0x35')][_0xf30c('0x6e')]=function(_0x1f896d){try{if(this[_0xf30c('0x5f')](_0x1f896d)){logger[_0xf30c('0x47')]('[%s][voiceQueueReport][queuecallerjoin]',_0x1f896d[_0xf30c('0x4e')],util['inspect'](_0x1f896d,{'showHidden':![],'depth':null}));if(_[_0xf30c('0x60')](this[_0xf30c('0x10')][_0x1f896d[_0xf30c('0x4e')]])){this['queueReports'][_0x1f896d['uniqueid']]=[];this[_0xf30c('0x37')][_0x1f896d['uniqueid']]={};}var _0x5baa6a=new QueueReport();_0x5baa6a[_0xf30c('0x4b')]=_0x1f896d[_0xf30c('0x67')];_0x5baa6a['type']=this[_0xf30c('0x13')][_0x5baa6a[_0xf30c('0x4b')]]&&this[_0xf30c('0x13')][_0x5baa6a[_0xf30c('0x4b')]][_0xf30c('0x52')]?this[_0xf30c('0x13')][_0x5baa6a[_0xf30c('0x4b')]]['type']||_0xf30c('0x53'):'inbound';_0x5baa6a[_0xf30c('0x67')]=_0x1f896d[_0xf30c('0x67')];_0x5baa6a[_0xf30c('0x6f')]=moment()[_0xf30c('0x4f')]('YYYY-MM-DD\x20HH:mm:ss');_0x5baa6a[_0xf30c('0x70')]=_0x1f896d['position'];_0x5baa6a['count']=_0x1f896d[_0xf30c('0x71')];_0x5baa6a['uniqueid']=_0x1f896d[_0xf30c('0x4e')];logger[_0xf30c('0x72')](_0xf30c('0x73'),_0x5baa6a[_0xf30c('0x4b')],_0x5baa6a['type']);_['merge'](_0x5baa6a,_[_0xf30c('0x74')](_0x1f896d,_[_0xf30c('0x75')](_0x5baa6a)));this[_0xf30c('0x10')][_0x1f896d['uniqueid']][_0xf30c('0x76')](_0x5baa6a);this[_0xf30c('0x37')][_0x1f896d[_0xf30c('0x4e')]]=_0x5baa6a;this[_0xf30c('0x77')](_0x5baa6a,_0xf30c('0x1a'));}}catch(_0x1e50b1){logger[_0xf30c('0x42')](_0xf30c('0x78'),_0x1f896d[_0xf30c('0x4e')],util[_0xf30c('0x3f')](_0x1e50b1,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0xf30c('0x79')]=function(_0x46efc2){try{if(this[_0xf30c('0x5f')](_0x46efc2)){logger[_0xf30c('0x47')](_0xf30c('0x7a'),_0x46efc2[_0xf30c('0x4e')],util[_0xf30c('0x3f')](_0x46efc2,{'showHidden':![],'depth':null}));if(this[_0xf30c('0x10')][_0x46efc2[_0xf30c('0x4e')]]){var _0x4107d2=_[_0xf30c('0x7b')](this[_0xf30c('0x10')][_0x46efc2['uniqueid']]);_0x4107d2['queuecallercomplete']=![];_0x4107d2[_0xf30c('0x7c')]=null;_0x4107d2['holdtime']=_0x46efc2[_0xf30c('0x7d')];_0x4107d2[_0xf30c('0x7e')]=_0x46efc2[_0xf30c('0x7e')];_0x4107d2[_0xf30c('0x1b')]=!![];_0x4107d2[_0xf30c('0x7f')]=moment()['format'](_0xf30c('0x80'));_0x4107d2['queuecallerexitreason']='ABANDONED';_0x4107d2['lastAssignedTo']=null;logger[_0xf30c('0x72')](_0xf30c('0x81'),_0x4107d2[_0xf30c('0x4b')],_0x4107d2[_0xf30c('0x52')]);this[_0xf30c('0x37')][_0x46efc2['uniqueid']]=_0x4107d2;this[_0xf30c('0x45')](_0x4107d2,'queuecallerabandon');}}}catch(_0x41fe67){logger[_0xf30c('0x42')](_0xf30c('0x7a'),_0x46efc2[_0xf30c('0x4e')],util['inspect'](_0x41fe67,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xf30c('0x35')][_0xf30c('0x82')]=function(_0x267222){try{if(this[_0xf30c('0x5f')](_0x267222)){logger[_0xf30c('0x47')](_0xf30c('0x83'),_0x267222[_0xf30c('0x4e')],util[_0xf30c('0x3f')](_0x267222,{'showHidden':![],'depth':null}));if(this[_0xf30c('0x10')][_0x267222[_0xf30c('0x4e')]]){var _0xa2037c=_[_0xf30c('0x7b')](this[_0xf30c('0x10')][_0x267222[_0xf30c('0x4e')]]);_0xa2037c[_0xf30c('0x84')]=moment()[_0xf30c('0x4f')](_0xf30c('0x80'));_0xa2037c[_0xf30c('0x85')]=_0x267222[_0xf30c('0x85')];_0xa2037c[_0xf30c('0x86')]=_0x267222[_0xf30c('0x86')];logger[_0xf30c('0x72')]('[voiceQueueReport][queuecallerleave]\x20name:%s\x20type:%s\x20connectedlinenum:%s\x20connectedlinename:%s',_0xa2037c[_0xf30c('0x4b')],_0xa2037c[_0xf30c('0x52')],_0x267222[_0xf30c('0x85')],_0x267222[_0xf30c('0x86')]);this[_0xf30c('0x37')][_0x267222['uniqueid']]=_0xa2037c;this['emitVoiceQueueChannelSave'](_0xa2037c,'queuecallerleave');}}}catch(_0x469b7c){logger[_0xf30c('0x42')](_0xf30c('0x83'),_0x267222[_0xf30c('0x4e')],util['inspect'](_0x469b7c,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0xf30c('0x1f')]=function(_0x2101f9){try{if(this[_0xf30c('0x5f')](_0x2101f9)){logger[_0xf30c('0x47')](_0xf30c('0x87'),_0x2101f9[_0xf30c('0x4e')],util[_0xf30c('0x3f')](_0x2101f9,{'showHidden':![],'depth':null}));if(this[_0xf30c('0x10')][_0x2101f9['uniqueid']]){var _0x63c3c6=_[_0xf30c('0x7b')](this[_0xf30c('0x10')][_0x2101f9[_0xf30c('0x4e')]]);_0x63c3c6[_0xf30c('0x88')]=!![];_0x63c3c6[_0xf30c('0x89')]=_0xf30c('0x8a');logger[_0xf30c('0x72')](_0xf30c('0x8b'),_0x63c3c6[_0xf30c('0x4b')],_0x63c3c6[_0xf30c('0x52')]);}}}catch(_0x2c3718){logger['error'](_0xf30c('0x87'),_0x2101f9[_0xf30c('0x4e')],util[_0xf30c('0x3f')](_0x2c3718,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype']['syncAgentComplete']=function(_0x146c4d){try{if(this[_0xf30c('0x5f')](_0x146c4d)){logger[_0xf30c('0x47')](_0xf30c('0x8c'),_0x146c4d[_0xf30c('0x4e')],util[_0xf30c('0x3f')](_0x146c4d,{'showHidden':![],'depth':null}));if(this[_0xf30c('0x10')][_0x146c4d[_0xf30c('0x4e')]]){var _0x470d25=_['last'](this[_0xf30c('0x10')][_0x146c4d[_0xf30c('0x4e')]]);_0x470d25[_0xf30c('0x1b')]=![];_0x470d25[_0xf30c('0x7f')]=null;_0x470d25[_0xf30c('0x8d')]=!![];_0x470d25[_0xf30c('0x8e')]=_0x146c4d[_0xf30c('0x8f')];_0x470d25[_0xf30c('0x7d')]=_0x146c4d[_0xf30c('0x7d')];_0x470d25['queuecallercomplete']=!![];_0x470d25[_0xf30c('0x90')]=![];_0x470d25['queuecallerexitAt']=null;if(!_0x470d25[_0xf30c('0x91')]){if(_0x146c4d[_0xf30c('0x92')]==_0xf30c('0x91')){_0x470d25[_0xf30c('0x89')]=_0xf30c('0x93');logger['info'](_0xf30c('0x94'),_0x470d25[_0xf30c('0x4b')],_0x470d25['type']);}else{if(_[_0xf30c('0x95')](_0x146c4d[_0xf30c('0x3a')][_0xf30c('0x96')](),_0xf30c('0x97'))){if(this[_0xf30c('0x10')][_0x146c4d[_0xf30c('0x98')]]){var _0x5cf592=_[_0xf30c('0x7b')](this['queueReports'][_0x146c4d['linkedid']]);_0x5cf592['queuecallercomplete']=![];_0x5cf592[_0xf30c('0x90')]=!![];_0x5cf592['queuecallerexitAt']=moment(_0x470d25[_0xf30c('0x6f')])[_0xf30c('0x99')](_0x146c4d[_0xf30c('0x7d')],_0xf30c('0x9a'))[_0xf30c('0x4f')](_0xf30c('0x80'));_0x5cf592[_0xf30c('0x89')]='FORWARDTRANSFER';_0x5cf592[_0xf30c('0x91')]=!![];_0x5cf592[_0xf30c('0x9b')]=_0xf30c('0x9c');_0x5cf592[_0xf30c('0x9d')]=_0x146c4d[_0xf30c('0x9e')];_0x5cf592[_0xf30c('0x9f')]=_0x146c4d[_0xf30c('0x4e')];logger[_0xf30c('0x72')]('[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:FORWARDTRANSFER',_0x5cf592[_0xf30c('0x4b')],_0x5cf592[_0xf30c('0x52')]);var _0xefa1d6=this[_0xf30c('0x10')][_0x146c4d[_0xf30c('0x98')]];this['queueReports'][_0x146c4d[_0xf30c('0x98')]]=this['queueReports'][_0x146c4d['uniqueid']];this[_0xf30c('0x10')][_0x146c4d[_0xf30c('0x4e')]]=_0xefa1d6;}}else{_0x470d25['queuecallerexitreason']=_0xf30c('0xa0')+_0x146c4d[_0xf30c('0x92')][_0xf30c('0xa1')]();logger['info']('[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:%s',_0x470d25[_0xf30c('0x4b')],_0x470d25['type'],_0x470d25[_0xf30c('0x89')]);}}}this['channels'][_0x146c4d[_0xf30c('0x4e')]]=_0x470d25;this[_0xf30c('0x45')](_0x470d25,_0xf30c('0xa2'));}}}catch(_0x4601ac){logger[_0xf30c('0x42')](_0xf30c('0x8c'),_0x146c4d[_0xf30c('0x4e')],util[_0xf30c('0x3f')](_0x4601ac,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xf30c('0x35')][_0xf30c('0x21')]=function(_0xce0b03){try{if(this[_0xf30c('0x5f')](_0xce0b03)){logger[_0xf30c('0x47')](_0xf30c('0xa3'),_0xce0b03[_0xf30c('0x4e')],util['inspect'](_0xce0b03,{'showHidden':![],'depth':null}));this[_0xf30c('0xa4')](_0xce0b03[_0xf30c('0x4e')],_['keys'](_0xce0b03[_0xf30c('0xa5')])[0x0],_0xce0b03[_0xf30c('0xa6')]);if(this['queueReports'][_0xce0b03['uniqueid']]){var _0x516932=_['last'](this[_0xf30c('0x10')][_0xce0b03[_0xf30c('0x4e')]]);if(_0x516932){if(this[_0xf30c('0x5f')](_0xce0b03[_0xf30c('0xa5')])&&this[_0xf30c('0x5f')](_0xce0b03[_0xf30c('0xa5')][_0xf30c('0xa7')])){switch(_0xce0b03[_0xf30c('0xa6')]){case _0xf30c('0xa8'):_0x516932['queuecallerexit']=![];_0x516932['queuecallerexitAt']=null;break;case _0xf30c('0xa9'):_0x516932[_0xf30c('0xaa')]=_0xf30c('0xab');_0x516932[_0xf30c('0x90')]=!![];_0x516932[_0xf30c('0xac')]=moment()[_0xf30c('0x4f')]('YYYY-MM-DD\x20HH:mm:ss');_0x516932[_0xf30c('0x84')]=moment()[_0xf30c('0x4f')](_0xf30c('0x80'));logger[_0xf30c('0x47')](_0xf30c('0xad'),_0xce0b03[_0xf30c('0x4e')],util[_0xf30c('0x3f')](_0x516932,{'showHidden':![],'depth':null}));ami[_0xf30c('0x46')]('custom:timeout',_0x516932);break;default:_0x516932[_0xf30c('0x90')]=!![];_0x516932[_0xf30c('0xac')]=moment()['format'](_0xf30c('0x80'));_0x516932[_0xf30c('0x84')]=moment()[_0xf30c('0x4f')](_0xf30c('0x80'));}_0x516932[_0xf30c('0x1b')]=![];_0x516932[_0xf30c('0x7f')]=null;_0x516932[_0xf30c('0x89')]=_0xce0b03[_0xf30c('0xa6')];this['channels'][_0xce0b03[_0xf30c('0x4e')]]=_0x516932;this[_0xf30c('0x45')](_0x516932,_0xf30c('0x20'));}else if(this[_0xf30c('0x5f')](_0xce0b03['variable'])&&this[_0xf30c('0x5f')](_0xce0b03['variable'][_0xf30c('0xae')])){if(!_0x516932['queuecallerabandon']){_0x516932[_0xf30c('0x90')]=!![];_0x516932[_0xf30c('0xac')]=moment()[_0xf30c('0x4f')](_0xf30c('0x80'));_0x516932[_0xf30c('0x89')]=_0xf30c('0xaf');_0x516932[_0xf30c('0x84')]=moment()[_0xf30c('0x4f')]('YYYY-MM-DD\x20HH:mm:ss');this['channels'][_0xce0b03[_0xf30c('0x4e')]]=_0x516932;}}logger[_0xf30c('0x72')](_0xf30c('0xb0'),_0xce0b03['uniqueid'],_0x516932[_0xf30c('0x4b')],_0x516932['type'],_['keys'](_0xce0b03[_0xf30c('0xa5')])[0x0],_0xce0b03[_0xf30c('0xa6')]);_0x516932[_0xf30c('0x41')]=this[_0xf30c('0x41')][_0xce0b03[_0xf30c('0x4e')]];}}}}catch(_0x3c5dea){logger[_0xf30c('0x42')](_0xf30c('0xa3'),_0xce0b03[_0xf30c('0x4e')],util[_0xf30c('0x3f')](_0x3c5dea,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0xf30c('0xa4')]=function(_0x45e8de,_0x1280f3,_0x2c7808){var _0x1d77d3=[_0xf30c('0xb1'),_0xf30c('0xb2'),_0xf30c('0xb3'),_0xf30c('0xb4'),_0xf30c('0xb5'),_0xf30c('0xb6'),_0xf30c('0xb7'),_0xf30c('0xb8'),_0xf30c('0xb9'),_0xf30c('0xba'),_0xf30c('0xbb'),_0xf30c('0xbc'),_0xf30c('0xbd'),_0xf30c('0xbe'),_0xf30c('0xbf'),_0xf30c('0xc0'),_0xf30c('0x8f'),'memberpenalty','memberrealtime'];if(!_['isNil'](_0x1280f3)&&!_[_0xf30c('0xc1')](_0x1d77d3,_0x1280f3)){if(_[_0xf30c('0x60')](this[_0xf30c('0x41')][_0x45e8de])){this[_0xf30c('0x41')][_0x45e8de]={};}this['variables'][_0x45e8de][_0x1280f3]=_0x2c7808;}};VoiceQueueReport[_0xf30c('0x35')][_0xf30c('0xc2')]=function(_0xf5100a){try{if(this['isNotNull'](_0xf5100a)){logger[_0xf30c('0x47')](_0xf30c('0xc3'),_0xf5100a[_0xf30c('0x4e')],util[_0xf30c('0x3f')](_0xf5100a,{'showHidden':![],'depth':null}));if(this[_0xf30c('0x10')][_0xf5100a[_0xf30c('0x4e')]]){for(var _0x436875=0x0,_0x294974={};_0x436875<this[_0xf30c('0x10')][_0xf5100a[_0xf30c('0x4e')]][_0xf30c('0xc4')];_0x436875+=0x1){_0x294974=this[_0xf30c('0x10')][_0xf5100a[_0xf30c('0x4e')]][_0x436875];if(this[_0xf30c('0x13')][_0x294974[_0xf30c('0x67')]]){if(_0x294974[_0xf30c('0x90')]&&_0x294974[_0xf30c('0x89')]!=='BLINDTRANSFER'){this[_0xf30c('0x13')][_0x294974['queue']]['unmanaged']+=0x1;}if(_0x294974[_0xf30c('0x1b')]){this['voiceQueues'][_0x294974[_0xf30c('0x67')]]['abandoned']+=0x1;}this[_0xf30c('0x13')][_0x294974['queue']][_0xf30c('0x58')]+=moment(_0x294974[_0xf30c('0x84')])[_0xf30c('0xc5')](_0x294974[_0xf30c('0x6f')],_0xf30c('0x9a'))||0x0;if(_0x436875===this[_0xf30c('0x10')][_0xf5100a[_0xf30c('0x4e')]]['length']-0x1){this[_0xf30c('0x13')][_0x294974[_0xf30c('0x67')]][_0xf30c('0x57')]+=moment()[_0xf30c('0xc6')](0x0)[_0xf30c('0xc5')](_0x294974[_0xf30c('0x6f')],_0xf30c('0x9a'));this[_0xf30c('0x13')][_0x294974[_0xf30c('0x67')]][_0xf30c('0xc7')]+=0x1;if(_0x294974[_0xf30c('0x88')]){this['voiceQueues'][_0x294974[_0xf30c('0x67')]][_0xf30c('0xc8')]+=0x1;this['voiceQueues'][_0x294974[_0xf30c('0x67')]][_0xf30c('0x56')]+=moment()['milliseconds'](0x0)[_0xf30c('0xc5')](_0x294974[_0xf30c('0x84')],'seconds');_0x294974[_0xf30c('0x7c')]=moment()[_0xf30c('0x4f')]('YYYY-MM-DD\x20HH:mm:ss');_0x294974[_0xf30c('0x90')]=![];_0x294974['queuecallerexitAt']=null;}if(_0x294974[_0xf30c('0x90')]&&_0x294974[_0xf30c('0x89')]!==_0xf30c('0xc9')){_0x294974['lastevent']='unmanaged';logger['debug'](_0xf30c('0xca'),_0xf5100a[_0xf30c('0x4e')],util[_0xf30c('0x3f')](_0x294974,{'showHidden':![],'depth':null}));ami[_0xf30c('0x46')](_0xf30c('0xcb'),_0x294974);}if(_0x294974[_0xf30c('0x1b')]){_0x294974[_0xf30c('0xaa')]=_0xf30c('0x5a');logger[_0xf30c('0x47')]('[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerabandon\x20event:',_0xf5100a[_0xf30c('0x4e')],util[_0xf30c('0x3f')](_0x294974,{'showHidden':![],'depth':null}));ami[_0xf30c('0x46')](_0xf30c('0xcc'),_0x294974);}}else{this[_0xf30c('0x13')][_0x294974[_0xf30c('0x67')]][_0xf30c('0x57')]+=this[_0xf30c('0x13')][_0x294974['queue']][_0xf30c('0x58')];}logger[_0xf30c('0x72')](_0xf30c('0xcd'),_0xf5100a[_0xf30c('0x4e')],_0x294974[_0xf30c('0x4b')],_0x294974[_0xf30c('0x52')],_0xf5100a[_0xf30c('0xce')]);this[_0xf30c('0x37')][_0xf5100a[_0xf30c('0x4e')]]=_0x294974;this['emitVoiceQueueChannelRemove'](_0x294974,_0xf30c('0x22'));this[_0xf30c('0x51')](this[_0xf30c('0x13')][_0x294974[_0xf30c('0x67')]],'hangup');}}logger['debug'](_0xf30c('0xcf'),_0xf5100a['uniqueid'],util['inspect'](this[_0xf30c('0x10')][_0xf5100a[_0xf30c('0x4e')]],{'showHidden':![],'depth':null}));ami[_0xf30c('0x46')](_0xf30c('0xd0'),this[_0xf30c('0x10')][_0xf5100a[_0xf30c('0x4e')]]);delete this[_0xf30c('0x10')][_0xf5100a[_0xf30c('0x4e')]];delete this['channels'][_0xf5100a[_0xf30c('0x4e')]];}if(this[_0xf30c('0x41')][_0xf5100a['uniqueid']]){delete this[_0xf30c('0x41')][_0xf5100a['uniqueid']];}}}catch(_0xf511ee){logger['error'](_0xf30c('0xc3'),_0xf5100a[_0xf30c('0x4e')],util[_0xf30c('0x3f')](_0xf511ee,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0xf30c('0x29')]=function(_0x54085c){try{if(this[_0xf30c('0x5f')](_0x54085c)){logger[_0xf30c('0x47')](_0xf30c('0xd1'),_0x54085c['uniqueid'],util['inspect'](_0x54085c,{'showHidden':![],'depth':null}));var _0x42b47c;if(this[_0xf30c('0x10')][_0x54085c[_0xf30c('0xd2')]]){_0x42b47c=_[_0xf30c('0x7b')](this[_0xf30c('0x10')][_0x54085c['transfereeuniqueid']]);_0x42b47c[_0xf30c('0x9d')]=_0x54085c[_0xf30c('0xd3')];_0x42b47c['transferuniqueid']=_0x54085c[_0xf30c('0xd4')];_0x42b47c[_0xf30c('0x89')]=_0xf30c('0xd5');_0x42b47c[_0xf30c('0x91')]=!![];_0x42b47c[_0xf30c('0x9b')]=_0xf30c('0xd6');if(this[_0xf30c('0x10')][_0x54085c[_0xf30c('0xd4')]]){var _0x3ec36e=this[_0xf30c('0x10')][_0x54085c[_0xf30c('0xd4')]];this[_0xf30c('0x10')][_0x54085c[_0xf30c('0xd4')]]=this['queueReports'][_0x54085c['transfereeuniqueid']];this['queueReports'][_0x54085c['transfereeuniqueid']]=_0x3ec36e;var _0x3a56d6=_['last'](this[_0xf30c('0x10')][_0x54085c[_0xf30c('0xd2')]]);_0x3a56d6[_0xf30c('0x38')]=!![];}logger[_0xf30c('0x72')]('[%s][voiceQueueReport][attendedTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s',_0x54085c[_0xf30c('0x4e')],_0x42b47c[_0xf30c('0x4b')],_0x42b47c[_0xf30c('0x52')],_0x42b47c['transferexten'],_0x42b47c['transferuniqueid']);}else if(this[_0xf30c('0x10')][_0x54085c[_0xf30c('0xd7')]]){_0x42b47c=_[_0xf30c('0x7b')](this[_0xf30c('0x10')][_0x54085c[_0xf30c('0xd7')]]);_0x42b47c[_0xf30c('0x9d')]=_0x54085c[_0xf30c('0xd8')];_0x42b47c['transferuniqueid']=_0x54085c['origtransfereruniqueid'];_0x42b47c[_0xf30c('0x89')]=_0xf30c('0xd5');_0x42b47c[_0xf30c('0x91')]=!![];_0x42b47c[_0xf30c('0x9b')]=_0xf30c('0xd6');if(this['queueReports'][_0x54085c[_0xf30c('0xd9')]]){var _0x3ec36e=this[_0xf30c('0x10')][_0x54085c[_0xf30c('0xd9')]];this[_0xf30c('0x10')][_0x54085c[_0xf30c('0xd9')]]=this['queueReports'][_0x54085c[_0xf30c('0xd7')]];this[_0xf30c('0x10')][_0x54085c['transfertargetuniqueid']]=_0x3ec36e;var _0x3a56d6=_[_0xf30c('0x7b')](this['queueReports'][_0x54085c[_0xf30c('0xd7')]]);_0x3a56d6[_0xf30c('0x38')]=!![];}logger[_0xf30c('0x72')](_0xf30c('0xda'),_0x54085c['uniqueid'],_0x42b47c[_0xf30c('0x4b')],_0x42b47c[_0xf30c('0x52')],_0x42b47c[_0xf30c('0x9d')],_0x42b47c[_0xf30c('0x9f')]);}}}catch(_0x44264e){logger[_0xf30c('0x42')](_0xf30c('0xd1'),_0x54085c[_0xf30c('0x4e')],util[_0xf30c('0x3f')](_0x44264e,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xf30c('0x35')]['syncBlindTransfer']=function(_0x1979a2){try{if(this['isNotNull'](_0x1979a2)){logger[_0xf30c('0x47')](_0xf30c('0xdb'),_0x1979a2[_0xf30c('0x4e')],util[_0xf30c('0x3f')](_0x1979a2,{'showHidden':![],'depth':null}));if(this[_0xf30c('0x10')][_0x1979a2[_0xf30c('0xd2')]]){var _0x2ca04f=_[_0xf30c('0x7b')](this[_0xf30c('0x10')][_0x1979a2['transfereeuniqueid']]);_0x2ca04f['queuecallerexitreason']='BLINDTRANSFER';_0x2ca04f[_0xf30c('0x91')]=!![];_0x2ca04f[_0xf30c('0x9b')]=_0xf30c('0xdc');_0x2ca04f[_0xf30c('0x9d')]=_0x1979a2[_0xf30c('0xdd')];_0x2ca04f['transferuniqueid']=_0x1979a2[_0xf30c('0xd2')];logger['info']('[%s][voiceQueueReport][blindTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s',_0x1979a2[_0xf30c('0x4e')],_0x2ca04f[_0xf30c('0x4b')],_0x2ca04f[_0xf30c('0x52')],_0x2ca04f[_0xf30c('0x9d')],_0x2ca04f[_0xf30c('0x9f')]);this[_0xf30c('0xc2')]({'event':_0xf30c('0xde'),'uniqueid':_0x1979a2[_0xf30c('0xd2')],'context':_0x1979a2[_0xf30c('0xdf')],'channel':_0x1979a2[_0xf30c('0xe0')]});}}}catch(_0x21582f){logger['error'](_0xf30c('0xdb'),_0x1979a2['uniqueid'],util['inspect'](_0x21582f,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0xf30c('0x25')]=function(_0xa84334){try{if(this[_0xf30c('0x5f')](_0xa84334)){logger[_0xf30c('0x47')]('[%s][voiceQueueReport][musiconholdstart]',_0xa84334['uniqueid'],util[_0xf30c('0x3f')](_0xa84334,{'showHidden':![],'depth':null}));if(this[_0xf30c('0x10')][_0xa84334[_0xf30c('0x4e')]]){var _0x51d262=_[_0xf30c('0x7b')](this[_0xf30c('0x10')][_0xa84334[_0xf30c('0x4e')]]);if(!_['isNil'](_0x51d262['queuecallerleaveAt'])){_0x51d262[_0xf30c('0xe1')]=moment()['format'](_0xf30c('0x80'));logger[_0xf30c('0x72')]('[%s][voiceQueueReport][musiconholdstart]\x20mohstarttime:%s',_0xa84334[_0xf30c('0x4e')],_0x51d262['mohstarttime']);}}}}catch(_0x5f1bbe){logger[_0xf30c('0x42')](_0xf30c('0xe2'),_0xa84334['uniqueid'],util[_0xf30c('0x3f')](_0x5f1bbe,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0xf30c('0x27')]=function(_0x3e0354){try{if(this[_0xf30c('0x5f')](_0x3e0354)){logger[_0xf30c('0x47')](_0xf30c('0xe3'),_0x3e0354[_0xf30c('0x4e')],util['inspect'](_0x3e0354,{'showHidden':![],'depth':null}));if(this[_0xf30c('0x10')][_0x3e0354['uniqueid']]){var _0x4ad023=_['last'](this['queueReports'][_0x3e0354[_0xf30c('0x4e')]]);if(!_[_0xf30c('0xe4')](_0x4ad023[_0xf30c('0xe1')])){_0x4ad023[_0xf30c('0xe5')]+=moment()[_0xf30c('0xc6')](0x0)[_0xf30c('0xc5')](_0x4ad023[_0xf30c('0xe1')],_0xf30c('0x9a'));logger['info'](_0xf30c('0xe6'),_0x3e0354[_0xf30c('0x4e')],_0x4ad023[_0xf30c('0xe5')]);delete _0x4ad023[_0xf30c('0xe1')];}}}}catch(_0x35b4b4){logger[_0xf30c('0x42')]('[%s][voiceQueueReport][musiconholdstop]',_0x3e0354['uniqueid'],util[_0xf30c('0x3f')](_0x35b4b4,{'showHidden':![],'depth':null}));}};module[_0xf30c('0xe7')]=VoiceQueueReport;
\ No newline at end of file
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stop]','mohtime','syncNewExten','[%s][voiceQueueReport][newexten]\x20event:','application','set','applicationdata','appdata','CDR(routeAlias)','cdr(','[%s][voiceQueueReport][newexten]','exports','util','../../../config/environment'];(function(_0x4c6065,_0x209b7f){var _0x1dbcad=function(_0x5bc182){while(--_0x5bc182){_0x4c6065['push'](_0x4c6065['shift']());}};_0x1dbcad(++_0x209b7f);}(_0xaf87,0x1e2));var _0x7af8=function(_0x52aad7,_0x2a23c5){_0x52aad7=_0x52aad7-0x0;var _0x46c2b1=_0xaf87[_0x52aad7];return _0x46c2b1;};'use strict';var _=require('lodash');var moment=require('moment');var util=require(_0x7af8('0x0'));var Redis=require('ioredis');var config=require(_0x7af8('0x1'));var logger=require(_0x7af8('0x2'))(_0x7af8('0x3'));var ami=require(_0x7af8('0x4'));var QueueReport=require(_0x7af8('0x5'));var VoiceQueueSummary=require('../model/voiceQueueSummary');config['redis']=_[_0x7af8('0x6')](config[_0x7af8('0x7')],{'host':_0x7af8('0x8'),'port':0x18eb});var io=require(_0x7af8('0x9'))(new Redis(config[_0x7af8('0x7')]));var Sequence=function(){};Sequence[_0x7af8('0xa')][_0x7af8('0xb')]=function(_0x4cac69){this[_0x7af8('0xc')]=this[_0x7af8('0xc')]?this['tail'][_0x7af8('0xd')](_0x4cac69):_0x4cac69();};function VoiceQueueReport(_0x250ac9){this['sequence']=new Sequence();this['queueReports']={};this[_0x7af8('0xe')]=_0x250ac9;this[_0x7af8('0xf')]=_0x250ac9[_0x7af8('0xf')];this['channels']=_0x250ac9[_0x7af8('0x10')];this[_0x7af8('0x11')]=_0x250ac9['voiceQueues'];this['campaigns']=_0x250ac9[_0x7af8('0x12')];this[_0x7af8('0x13')]=initializeSummary();this[_0x7af8('0x14')]={};ami['on']('queuesummary',this[_0x7af8('0x15')]['bind'](this));ami['on']('queuesummarycomplete',this[_0x7af8('0x16')][_0x7af8('0x17')](this));ami['on'](_0x7af8('0x18'),this[_0x7af8('0x19')][_0x7af8('0x17')](this));ami['on'](_0x7af8('0x1a'),this[_0x7af8('0x1b')][_0x7af8('0x17')](this));ami['on'](_0x7af8('0x1c'),this[_0x7af8('0x1d')][_0x7af8('0x17')](this));ami['on']('queuecallerabandon',this['syncQueueCallerAbandon'][_0x7af8('0x17')](this));ami['on'](_0x7af8('0x1e'),this[_0x7af8('0x1f')][_0x7af8('0x17')](this));ami['on'](_0x7af8('0x20'),this[_0x7af8('0x21')][_0x7af8('0x17')](this));ami['on'](_0x7af8('0x22'),this[_0x7af8('0x23')][_0x7af8('0x17')](this));ami['on'](_0x7af8('0x24'),this[_0x7af8('0x25')][_0x7af8('0x17')](this));ami['on'](_0x7af8('0x26'),this[_0x7af8('0x27')][_0x7af8('0x17')](this));ami['on'](_0x7af8('0x28'),this['syncFullyBooted'][_0x7af8('0x17')](this));ami['on'](_0x7af8('0x29'),this[_0x7af8('0x2a')][_0x7af8('0x17')](this));ami['on'](_0x7af8('0x2b'),this[_0x7af8('0x2c')][_0x7af8('0x17')](this));ami['on'](_0x7af8('0x2d'),this['syncAttendedTransfer'][_0x7af8('0x17')](this));ami['on'](_0x7af8('0x2e'),this[_0x7af8('0x2f')][_0x7af8('0x17')](this));this[_0x7af8('0x30')]();this[_0x7af8('0x31')]();}function clearChannels(_0x4e1aef){if(!_[_0x7af8('0x32')](_0x4e1aef)){for(var _0x3a64ab in _0x4e1aef){if(_0x4e1aef['hasOwnProperty'](_0x3a64ab)){delete _0x4e1aef[_0x3a64ab];}}}}function clearCampaigns(_0x3bd3aa){if(!_[_0x7af8('0x32')](_0x3bd3aa)){for(var _0x2e8a9d in _0x3bd3aa){if(_0x3bd3aa['hasOwnProperty'](_0x2e8a9d)){_0x3bd3aa[_0x2e8a9d][_0x7af8('0x33')]=0x0;}}}}function clearVoiceQueues(_0x2ff86c){if(!_[_0x7af8('0x32')](_0x2ff86c)){for(var _0x181ca2 in _0x2ff86c){if(_0x2ff86c[_0x7af8('0x34')](_0x181ca2)){_0x2ff86c[_0x181ca2][_0x7af8('0x33')]=0x0;_0x2ff86c[_0x181ca2][_0x7af8('0x35')]=0x0;_0x2ff86c[_0x181ca2][_0x7af8('0x36')]=0x0;_0x2ff86c[_0x181ca2]['waiting']=0x0;_0x2ff86c[_0x181ca2][_0x7af8('0x37')]=!![];}}}}function clearAgentBooked(_0x440bde){if(!_[_0x7af8('0x32')](_0x440bde)){for(var _0x5992f0 in _0x440bde){if(_0x440bde[_0x7af8('0x34')](_0x5992f0)){_0x440bde[_0x5992f0][_0x7af8('0x38')]=!![];}}}}function initializeSummary(){return{'id':null,'completeEvent':null,'isRunning':![],'queues':{},'queuestatus':{},'statusRequests':0x0};}function hasCallerLeftTheQueue(_0x3e8f1c){return _0x3e8f1c['queuecallerexit']||_0x3e8f1c[_0x7af8('0x39')]||_0x3e8f1c['queuecallercomplete'];}VoiceQueueReport['prototype'][_0x7af8('0x3a')]=function(){var _0x3608b8=this;for(var _0x910a7c in this[_0x7af8('0x3b')]){if(this[_0x7af8('0x3b')]['hasOwnProperty'](_0x910a7c)&&!this['channels'][_0x910a7c][_0x7af8('0x3c')]){this[_0x7af8('0x3d')][_0x7af8('0xb')](function(){if(!_[_0x7af8('0x3e')](_0x3608b8[_0x7af8('0x3b')][_0x910a7c])){return ami[_0x7af8('0x3f')]({'action':_0x7af8('0x40'),'channel':_0x3608b8[_0x7af8('0x3b')][_0x910a7c][_0x7af8('0x41')]})[_0x7af8('0x42')](function(_0x17fedb){if(_0x17fedb[_0x7af8('0x43')]===_0x7af8('0x44')){setTimeout(function(){if(_0x3608b8[_0x7af8('0x3b')][_0x910a7c]){delete _0x3608b8[_0x7af8('0x3b')][_0x910a7c];logger[_0x7af8('0x45')]('[%s][voiceQueueReport][checkChannel]',_0x910a7c,util[_0x7af8('0x46')](_0x17fedb,{'showHidden':![],'depth':null}));}if(_0x3608b8[_0x7af8('0x47')][_0x910a7c]){delete _0x3608b8[_0x7af8('0x47')][_0x910a7c];logger[_0x7af8('0x45')]('[%s][voiceQueueReport][checkQueueReport]',_0x910a7c,util[_0x7af8('0x46')](_0x17fedb,{'showHidden':![],'depth':null}));}if(_0x3608b8['variables'][_0x910a7c]){delete _0x3608b8[_0x7af8('0x14')][_0x910a7c];logger[_0x7af8('0x45')](_0x7af8('0x48'),_0x910a7c,util[_0x7af8('0x46')](_0x17fedb,{'showHidden':![],'depth':null}));}},0x1f40);}});}});}}};VoiceQueueReport[_0x7af8('0xa')][_0x7af8('0x49')]=function(){logger['error'](_0x7af8('0x4a'));clearChannels(this[_0x7af8('0x3b')]);this[_0x7af8('0x4b')](this[_0x7af8('0x47')]);clearAgentBooked(this[_0x7af8('0xf')]);clearVoiceQueues(this['voiceQueues']);clearCampaigns(this['campaigns']);this[_0x7af8('0x13')]=initializeSummary();};VoiceQueueReport[_0x7af8('0xa')][_0x7af8('0x4b')]=function(_0x32e3cd){var _0x56f2e3=this;if(!_[_0x7af8('0x32')](_0x32e3cd)){for(var _0x31ad5a in _0x32e3cd){if(_0x32e3cd[_0x7af8('0x34')](_0x31ad5a)){_0x56f2e3[_0x7af8('0x4c')](_0x32e3cd[_0x31ad5a],_0x7af8('0x4d'));delete _0x32e3cd[_0x31ad5a];}}}};VoiceQueueReport['prototype'][_0x7af8('0x4e')]=function(_0x19c2d3,_0x59c2df,_0x618bae){io['to'](_0x19c2d3)[_0x7af8('0x4e')](_0x59c2df,_0x618bae);};VoiceQueueReport[_0x7af8('0xa')][_0x7af8('0x4f')]=function(_0x1729f1,_0x5c329d){logger[_0x7af8('0x50')]('[%s][voiceQueueReport]['+_0x5c329d+_0x7af8('0x51'),_0x1729f1[_0x7af8('0x52')],util[_0x7af8('0x46')](_0x1729f1,{'showHidden':![],'depth':null}));this[_0x7af8('0x4e')](util['format'](_0x7af8('0x53'),_0x1729f1[_0x7af8('0x54')]),'voice_queue_channel:save',_0x1729f1);io['emit'](_0x7af8('0x55'),_0x1729f1);};VoiceQueueReport[_0x7af8('0xa')][_0x7af8('0x4c')]=function(_0x43a25f,_0xfd169e){logger['debug'](_0x7af8('0x56')+_0xfd169e+_0x7af8('0x57'),_0x43a25f[_0x7af8('0x52')],util[_0x7af8('0x46')](_0x43a25f,{'showHidden':![],'depth':null}));if(_0x43a25f[_0x7af8('0x58')]===_0x7af8('0x59')){return;}this[_0x7af8('0x4e')](util[_0x7af8('0x5a')](_0x7af8('0x53'),_0x43a25f[_0x7af8('0x54')]),_0x7af8('0x5b'),_0x43a25f);io[_0x7af8('0x4e')]('voice_queue_presence:remove',_0x43a25f);};VoiceQueueReport['prototype']['emitInboundVoiceQueueSummary']=function(_0x169ad7){if(_0x169ad7['type']===_0x7af8('0x5c')){logger[_0x7af8('0x50')]('[voiceQueueReport][queuesummary]\x20sending\x20voice_queue:save\x20event:',util[_0x7af8('0x46')](_0x169ad7,{'showHidden':![],'depth':null}));this[_0x7af8('0x4e')](util['format'](_0x7af8('0x53'),_0x169ad7['name']),_0x7af8('0x5d'),_0x169ad7);}};VoiceQueueReport[_0x7af8('0xa')]['isNotNull']=function(_0x3da179){return _0x3da179!==null&&!_[_0x7af8('0x5e')](_0x3da179);};VoiceQueueReport[_0x7af8('0xa')][_0x7af8('0x31')]=function(){var _0x3c0d97=this;setInterval(function(){_0x3c0d97[_0x7af8('0x3a')]();ami['Action']({'action':_0x7af8('0x5f')})['catch'](function(_0x45e3a3){logger[_0x7af8('0x45')](_0x7af8('0x60'),util[_0x7af8('0x46')](_0x45e3a3,{'showHidden':![],'depth':null}));});},0x2710);};VoiceQueueReport[_0x7af8('0xa')][_0x7af8('0x30')]=function(){var _0x32fa10=this;setInterval(function(){if(!_0x32fa10[_0x7af8('0x13')][_0x7af8('0x61')]){return ami[_0x7af8('0x3f')]({'action':_0x7af8('0x62')})['then'](function(_0x15b0f1){_0x32fa10[_0x7af8('0x13')]['id']=_0x15b0f1[_0x7af8('0x63')];_0x32fa10[_0x7af8('0x13')]['isRunning']=!![];_0x32fa10[_0x7af8('0x13')][_0x7af8('0x64')][_0x15b0f1[_0x7af8('0x63')]]={};})[_0x7af8('0x42')](function(_0x2977b2){logger[_0x7af8('0x45')](_0x7af8('0x65'),util[_0x7af8('0x46')](_0x2977b2,{'showHidden':![],'depth':null}));});}},0x3e8);};VoiceQueueReport['prototype']['createQueueSummaryReport']=function(_0x40fba5,_0xbe2344){var _0x5f3285;if(this[_0x7af8('0x13')]&&this['summary']['queues']&&this['summary'][_0x7af8('0x5f')][_0x40fba5[_0x7af8('0x66')]]){_0x5f3285=this[_0x7af8('0x13')][_0x7af8('0x5f')][_0x40fba5['name']][_0x7af8('0x67')];}var _0x388335=new VoiceQueueSummary(_0x40fba5);return _0x388335['createReport'](_0xbe2344[_0x7af8('0xf')],this[_0x7af8('0xf')],_0x5f3285,this[_0x7af8('0xe')][_0x7af8('0x3b')]);};VoiceQueueReport[_0x7af8('0xa')]['handleInboundQueueSummaryReport']=function(_0x11b64c,_0xf32d4a){var _0x305b5b=this[_0x7af8('0x68')](_0x11b64c,_0xf32d4a);var _0x3015e9=![];_0x3015e9=_0x305b5b[_0x7af8('0x69')](_0x11b64c);if(_0x3015e9){Object[_0x7af8('0x6a')](_0x11b64c,_0x305b5b);this[_0x7af8('0xe')][_0x7af8('0x11')][_0x11b64c[_0x7af8('0x66')]]=_0x11b64c;this[_0x7af8('0x6b')](_0x305b5b);}};VoiceQueueReport[_0x7af8('0xa')][_0x7af8('0x1b')]=function(_0x23c178){var _0x52f0b0=null;var _0x42edd9=this['summary']['id'];if(this[_0x7af8('0x13')][_0x7af8('0x64')][_0x42edd9]){_0x52f0b0=this[_0x7af8('0x13')][_0x7af8('0x64')][_0x42edd9][_0x23c178[_0x7af8('0x63')]];}if(!_0x52f0b0){this[_0x7af8('0x13')]=initializeSummary();return;}var _0x4d6ad3=this[_0x7af8('0x11')][_0x52f0b0[_0x7af8('0x54')]];if(_0x4d6ad3[_0x7af8('0x6c')]===_0x7af8('0x5c')){this[_0x7af8('0x6d')](_0x4d6ad3,_0x52f0b0);}else if(_0x4d6ad3[_0x7af8('0x6c')]===_0x7af8('0x6e')){var _0x586c2f=this[_0x7af8('0x68')](_0x4d6ad3,_0x52f0b0);ami[_0x7af8('0x4e')](_0x7af8('0x6f'),_0x586c2f);}this[_0x7af8('0x13')]['statusRequests']-=0x1;var _0x546bd0=this['summary'][_0x7af8('0x70')]>0x0?!![]:![];if(!_0x546bd0){return this['syncQueueSummaryComplete'](this[_0x7af8('0x13')]['completeEvent']);}};VoiceQueueReport[_0x7af8('0xa')]['syncQueueMember']=function(_0x21c3ca){var _0x2b9b13=this[_0x7af8('0x13')]['id'];if(this[_0x7af8('0x13')][_0x7af8('0x64')][_0x2b9b13]&&this[_0x7af8('0x13')][_0x7af8('0x64')][_0x2b9b13][_0x21c3ca[_0x7af8('0x63')]]){this[_0x7af8('0x13')][_0x7af8('0x64')][_0x2b9b13][_0x21c3ca[_0x7af8('0x63')]][_0x7af8('0xf')][_0x7af8('0x71')](_0x21c3ca);}};VoiceQueueReport['prototype'][_0x7af8('0x15')]=function(_0x298803){var _0x3c30ec=this;try{if(this['isNotNull'](_0x298803)&&this[_0x7af8('0x72')](_0x298803[_0x7af8('0x54')])){logger[_0x7af8('0x50')]('[voiceQueueReport][queuesummary]\x20event:',util['inspect'](_0x298803,{'showHidden':![],'depth':null}));var _0x428d6d=this[_0x7af8('0x11')][_0x298803[_0x7af8('0x54')]];if(_0x428d6d){logger['debug']('[voiceQueueReport][queuesummary]\x20name:%s',_0x428d6d['name']);this[_0x7af8('0x13')]['queues'][_0x428d6d[_0x7af8('0x66')]]={'summaryEvent':_0x298803};this['summary'][_0x7af8('0x70')]+=0x1;return ami['Action']({'action':_0x7af8('0x64'),'queue':_0x428d6d[_0x7af8('0x66')]})['then'](function(_0x122e67){if(!_0x3c30ec[_0x7af8('0x13')][_0x7af8('0x64')][_0x298803['actionid']]){_0x3c30ec['summary']['queuestatus'][_0x298803[_0x7af8('0x63')]]={};}_0x3c30ec[_0x7af8('0x13')]['queuestatus'][_0x298803[_0x7af8('0x63')]][_0x122e67['actionid']]={'queue':_0x428d6d[_0x7af8('0x66')],'agents':[]};})['catch'](function(_0x21f5d1){throw _0x21f5d1;});}}}catch(_0x31974b){logger[_0x7af8('0x45')](_0x7af8('0x65'),util[_0x7af8('0x46')](_0x31974b,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7af8('0xa')][_0x7af8('0x16')]=function(_0x1f186e){if(this[_0x7af8('0x13')][_0x7af8('0x70')]>0x0){this[_0x7af8('0x13')][_0x7af8('0x73')]=_0x1f186e;return;}logger[_0x7af8('0x50')](_0x7af8('0x74'),util[_0x7af8('0x46')](_0x1f186e,{'showHidden':![],'depth':null}));this[_0x7af8('0x13')]=initializeSummary();ami[_0x7af8('0x4e')](_0x7af8('0x75'),{});};VoiceQueueReport[_0x7af8('0xa')][_0x7af8('0x1d')]=function(_0x103dcb){try{if(this[_0x7af8('0x72')](_0x103dcb)){logger[_0x7af8('0x50')](_0x7af8('0x76'),_0x103dcb[_0x7af8('0x52')],util[_0x7af8('0x46')](_0x103dcb,{'showHidden':![],'depth':null}));if(_['isUndefined'](this[_0x7af8('0x47')][_0x103dcb['uniqueid']])){this[_0x7af8('0x47')][_0x103dcb[_0x7af8('0x52')]]=[];}if(_[_0x7af8('0x5e')](this[_0x7af8('0x3b')][_0x103dcb[_0x7af8('0x52')]])){this[_0x7af8('0x3b')][_0x103dcb[_0x7af8('0x52')]]={};}var _0x5842bd=new QueueReport();_0x5842bd[_0x7af8('0x54')]=_0x103dcb[_0x7af8('0x54')];_0x5842bd[_0x7af8('0x6c')]=this[_0x7af8('0x11')][_0x5842bd[_0x7af8('0x54')]]&&this[_0x7af8('0x11')][_0x5842bd[_0x7af8('0x54')]][_0x7af8('0x6c')]?this[_0x7af8('0x11')][_0x5842bd[_0x7af8('0x54')]][_0x7af8('0x6c')]||_0x7af8('0x5c'):_0x7af8('0x5c');_0x5842bd[_0x7af8('0x77')]=moment()[_0x7af8('0x5a')](_0x7af8('0x78'));_0x5842bd[_0x7af8('0x79')]=_0x103dcb[_0x7af8('0x79')];_0x5842bd[_0x7af8('0x7a')]=_0x103dcb[_0x7af8('0x7a')];_0x5842bd[_0x7af8('0x52')]=_0x103dcb['uniqueid'];_0x5842bd[_0x7af8('0x7b')]=this[_0x7af8('0x3b')][_0x103dcb[_0x7af8('0x52')]]['routealias'];logger['info'](_0x7af8('0x7c'),_0x5842bd[_0x7af8('0x54')],_0x5842bd[_0x7af8('0x6c')]);Object[_0x7af8('0x6a')](_0x5842bd,_[_0x7af8('0x7d')](_0x103dcb,_['keys'](_0x5842bd)));this[_0x7af8('0x47')][_0x103dcb['uniqueid']][_0x7af8('0x71')](_0x5842bd);this[_0x7af8('0x3b')][_0x103dcb[_0x7af8('0x52')]]=_0x5842bd;this[_0x7af8('0x4f')](_0x5842bd,'queuecallerjoin');}}catch(_0x1191a3){logger['error'](_0x7af8('0x76'),_0x103dcb['uniqueid'],util[_0x7af8('0x46')](_0x1191a3,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0x7af8('0x7e')]=function(_0x29513e){try{if(this['isNotNull'](_0x29513e)){logger[_0x7af8('0x50')](_0x7af8('0x7f'),_0x29513e['uniqueid'],util[_0x7af8('0x46')](_0x29513e,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x29513e[_0x7af8('0x52')]]){var _0xaeaaba=_['last'](this[_0x7af8('0x47')][_0x29513e['uniqueid']]);_0xaeaaba['queuecallercomplete']=![];_0xaeaaba['queuecallercompleteAt']=null;_0xaeaaba[_0x7af8('0x80')]=_0x29513e['holdtime'];_0xaeaaba['originalposition']=_0x29513e[_0x7af8('0x81')];_0xaeaaba['queuecallerabandon']=!![];_0xaeaaba[_0x7af8('0x82')]=moment()[_0x7af8('0x5a')](_0x7af8('0x78'));_0xaeaaba[_0x7af8('0x58')]='ABANDONED';_0xaeaaba['lastAssignedTo']=null;logger['info'](_0x7af8('0x83'),_0xaeaaba['queue'],_0xaeaaba[_0x7af8('0x6c')]);this['channels'][_0x29513e[_0x7af8('0x52')]]=_0xaeaaba;this[_0x7af8('0x4c')](_0xaeaaba,_0x7af8('0x39'));}}}catch(_0xa22709){logger[_0x7af8('0x45')](_0x7af8('0x7f'),_0x29513e[_0x7af8('0x52')],util['inspect'](_0xa22709,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7af8('0xa')][_0x7af8('0x1f')]=function(_0x1c768b){try{if(this[_0x7af8('0x72')](_0x1c768b)){logger[_0x7af8('0x50')](_0x7af8('0x84'),_0x1c768b[_0x7af8('0x52')],util[_0x7af8('0x46')](_0x1c768b,{'showHidden':![],'depth':null}));if(this[_0x7af8('0x47')][_0x1c768b[_0x7af8('0x52')]]){var _0x3cb64a=_[_0x7af8('0x85')](this[_0x7af8('0x47')][_0x1c768b[_0x7af8('0x52')]]);_0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_0x5c857d[_0x7af8('0x39')]=![];_0x5c857d[_0x7af8('0x82')]=null;_0x5c857d[_0x7af8('0x58')]=_0x434e4f['value'];this[_0x7af8('0x3b')][_0x434e4f[_0x7af8('0x52')]]=_0x5c857d;this['emitVoiceQueueChannelRemove'](_0x5c857d,'varset');}else if(this[_0x7af8('0x72')](_0x434e4f[_0x7af8('0xa4')])&&this['isNotNull'](_0x434e4f[_0x7af8('0xa4')]['queueposition'])){if(!_0x5c857d[_0x7af8('0x39')]){_0x5c857d['queuecallerexit']=!![];_0x5c857d[_0x7af8('0x92')]=moment()[_0x7af8('0x5a')](_0x7af8('0x78'));_0x5c857d[_0x7af8('0x58')]=_0x7af8('0xad');_0x5c857d[_0x7af8('0xaa')]=moment()['format'](_0x7af8('0x78'));this['channels'][_0x434e4f['uniqueid']]=_0x5c857d;}}logger[_0x7af8('0x88')](_0x7af8('0xae'),_0x434e4f[_0x7af8('0x52')],_0x5c857d['queue'],_0x5c857d[_0x7af8('0x6c')],_['keys'](_0x434e4f[_0x7af8('0xa4')])[0x0],_0x434e4f['value']);_0x5c857d[_0x7af8('0x14')]=this[_0x7af8('0x14')][_0x434e4f[_0x7af8('0x52')]];}}}}catch(_0x4c1593){logger['error'](_0x7af8('0xa2'),_0x434e4f['uniqueid'],util[_0x7af8('0x46')](_0x4c1593,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7af8('0xa')][_0x7af8('0xa3')]=function(_0x4915f0,_0x31b419,_0x522fc7){var _0x400b42=[_0x7af8('0xaf'),_0x7af8('0xb0'),_0x7af8('0xb1'),_0x7af8('0xb2'),_0x7af8('0xb3'),_0x7af8('0xb4'),'rtpaudioqosrtt',_0x7af8('0xb5'),_0x7af8('0xb6'),_0x7af8('0xb7'),'bridgepeer',_0x7af8('0xb8'),_0x7af8('0xb9'),_0x7af8('0xba'),_0x7af8('0xbb'),'memberlastcall',_0x7af8('0x90'),_0x7af8('0xbc'),_0x7af8('0xbd')];if(!_[_0x7af8('0x3e')](_0x31b419)&&!_[_0x7af8('0xbe')](_0x400b42,_0x31b419)){if(_['isUndefined'](this[_0x7af8('0x14')][_0x4915f0])){this[_0x7af8('0x14')][_0x4915f0]={};}this['variables'][_0x4915f0][_0x31b419]=_0x522fc7;}};VoiceQueueReport['prototype'][_0x7af8('0xbf')]=function(_0x1fabfa,_0x47a85b,_0x326ff8){try{var _0x5debd7={};if(this[_0x7af8('0x47')][_0x1fabfa]){for(var _0x3d41e9=0x0;_0x3d41e9<this['queueReports'][_0x1fabfa][_0x7af8('0xc0')];_0x3d41e9+=0x1){_0x5debd7=this[_0x7af8('0x47')][_0x1fabfa][_0x3d41e9];var _0x48be92=this[_0x7af8('0x11')][_0x5debd7[_0x7af8('0x54')]];if(_0x48be92){_0x48be92[_0x7af8('0xc1')]+=moment(_0x5debd7[_0x7af8('0xaa')])[_0x7af8('0xc2')](_0x5debd7[_0x7af8('0x77')],_0x7af8('0x9a'))||0x0;if(_0x326ff8&&_0x5debd7['queuecallerexitreason']===_0x7af8('0x59')){_0x5debd7[_0x7af8('0x58')]=_0x7af8('0x8c');}if(_0x3d41e9===this['queueReports'][_0x1fabfa][_0x7af8('0xc0')]-0x1){_0x48be92[_0x7af8('0xc3')]+=moment()[_0x7af8('0xc4')](0x0)[_0x7af8('0xc2')](_0x5debd7[_0x7af8('0x77')],'seconds');if(hasCallerLeftTheQueue(_0x5debd7)&&_0x5debd7[_0x7af8('0x58')]!=='ATTENDEDTRANSFER'){_0x48be92[_0x7af8('0xc5')]+=0x1;}if(_0x5debd7[_0x7af8('0x8b')]){_0x48be92[_0x7af8('0xc6')]+=0x1;_0x48be92[_0x7af8('0xc7')]+=moment()['milliseconds'](0x0)['diff'](_0x5debd7['queuecallerleaveAt'],_0x7af8('0x9a'));_0x5debd7['queuecallercompleteAt']=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');_0x5debd7[_0x7af8('0x91')]=![];_0x5debd7['queuecallerexitAt']=null;}if(_0x5debd7[_0x7af8('0x91')]&&_0x5debd7[_0x7af8('0x93')]!=!![]){_0x48be92[_0x7af8('0xc8')]+=0x1;_0x5debd7[_0x7af8('0xa8')]=_0x7af8('0xc8');logger[_0x7af8('0x50')](_0x7af8('0xc9'),_0x1fabfa,util[_0x7af8('0x46')](_0x5debd7,{'showHidden':![],'depth':null}));ami['emit']('custom:queuecallerunmanaged',_0x5debd7);}if(_0x5debd7['queuecallerabandon']){_0x48be92[_0x7af8('0xca')]+=0x1;_0x5debd7[_0x7af8('0xa8')]=_0x7af8('0xca');logger[_0x7af8('0x50')](_0x7af8('0xcb'),_0x1fabfa,util[_0x7af8('0x46')](_0x5debd7,{'showHidden':![],'depth':null}));ami[_0x7af8('0x4e')]('custom:queuecallerabandon',_0x5debd7);}}else{_0x48be92[_0x7af8('0xc3')]+=_0x48be92[_0x7af8('0xc1')];}logger[_0x7af8('0x88')]('[%s][voiceQueueReport][hangup]\x20name:%s\x20type:%s\x20reason:%s',_0x1fabfa,_0x5debd7[_0x7af8('0x54')],_0x5debd7[_0x7af8('0x6c')],_0x47a85b);this[_0x7af8('0x3b')][_0x1fabfa]=_0x5debd7;Object['assign'](this[_0x7af8('0x11')][_0x5debd7[_0x7af8('0x54')]],_0x48be92);if(_0x5debd7[_0x7af8('0xaa')]){this[_0x7af8('0x4c')](_0x5debd7,'hangup');}}}logger[_0x7af8('0x50')]('[%s][voiceQueueReport][hangup]\x20sending\x20voiceQueueReport\x20event:',_0x1fabfa,util[_0x7af8('0x46')](this[_0x7af8('0x47')][_0x1fabfa],{'showHidden':![],'depth':null}));if(hasCallerLeftTheQueue(_0x5debd7)&&_0x5debd7[_0x7af8('0x58')]!=='ATTENDEDTRANSFER'){ami[_0x7af8('0x4e')](_0x7af8('0xcc'),this[_0x7af8('0x47')][_0x1fabfa]);if(this[_0x7af8('0x47')][_0x1fabfa]){delete this[_0x7af8('0x47')][_0x1fabfa];}if(this['channels'][_0x1fabfa]){delete this[_0x7af8('0x3b')][_0x1fabfa];}if(this[_0x7af8('0x14')][_0x1fabfa]){delete this['variables'][_0x1fabfa];}}}}catch(_0x377a59){logger[_0x7af8('0x45')]('[%s][voiceQueueReport][handleHangup]',_0x1fabfa,util['inspect'](_0x377a59,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7af8('0xa')][_0x7af8('0x27')]=function(_0x3a4244){try{if(this[_0x7af8('0x72')](_0x3a4244)){logger['debug'](_0x7af8('0xcd'),_0x3a4244[_0x7af8('0x52')],util[_0x7af8('0x46')](_0x3a4244,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x3a4244[_0x7af8('0x52')]]){return this[_0x7af8('0xbf')](_0x3a4244[_0x7af8('0x52')],_0x3a4244[_0x7af8('0xce')],![]);}if(this[_0x7af8('0x47')][_0x3a4244['linkedid']]){if(_0x3a4244[_0x7af8('0xcf')]==='21'){return;}return this[_0x7af8('0xbf')](_0x3a4244['linkedid'],_0x3a4244['cause-txt'],!![]);}var _0x465838=Object['keys'](this['queueReports']);for(var _0x5b7b57=0x0;_0x5b7b57<_0x465838[_0x7af8('0xc0')];_0x5b7b57++){var _0x296b90=_[_0x7af8('0x85')](this[_0x7af8('0x47')][_0x465838[_0x5b7b57]]);if(_0x296b90&&_0x296b90[_0x7af8('0xd0')]===_0x3a4244[_0x7af8('0x52')]){return this[_0x7af8('0xbf')](_0x296b90[_0x7af8('0x52')],_0x3a4244[_0x7af8('0xce')],!![]);}}if(!this['queueReports'][_0x3a4244[_0x7af8('0x52')]]){logger[_0x7af8('0x50')](_0x7af8('0xd1'),_0x3a4244[_0x7af8('0x52')]);if(this[_0x7af8('0x3b')][_0x3a4244[_0x7af8('0x52')]]){delete this[_0x7af8('0x3b')][_0x3a4244[_0x7af8('0x52')]];}if(this[_0x7af8('0x14')][_0x3a4244[_0x7af8('0x52')]]){delete this[_0x7af8('0x14')][_0x3a4244[_0x7af8('0x52')]];}}}}catch(_0x20558a){logger[_0x7af8('0x45')](_0x7af8('0xcd'),_0x3a4244['uniqueid'],util[_0x7af8('0x46')](_0x20558a,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7af8('0xa')][_0x7af8('0xd2')]=function(_0x586fe3){try{if(this[_0x7af8('0x72')](_0x586fe3)){logger[_0x7af8('0x50')](_0x7af8('0xd3'),_0x586fe3[_0x7af8('0x52')],util[_0x7af8('0x46')](_0x586fe3,{'showHidden':![],'depth':null}));var _0x165972;var _0xda8b94;var _0x108040;if(this['queueReports'][_0x586fe3[_0x7af8('0xd4')]]){_0x165972=_[_0x7af8('0x85')](this['queueReports'][_0x586fe3['transfereeuniqueid']]);_0x165972[_0x7af8('0x9c')]=_0x586fe3[_0x7af8('0xd5')];_0x165972['transferuniqueid']=_0x586fe3[_0x7af8('0xd6')];_0x165972[_0x7af8('0x58')]='ATTENDEDTRANSFER';_0x165972[_0x7af8('0x93')]=!![];_0x165972[_0x7af8('0xd7')]=_0x7af8('0xd8');if(this[_0x7af8('0x47')][_0x586fe3[_0x7af8('0xd6')]]){_0x108040=this[_0x7af8('0x47')][_0x586fe3[_0x7af8('0xd6')]];this[_0x7af8('0x47')][_0x586fe3[_0x7af8('0xd6')]]=this[_0x7af8('0x47')][_0x586fe3[_0x7af8('0xd4')]];this[_0x7af8('0x47')][_0x586fe3[_0x7af8('0xd4')]]=_0x108040;_0xda8b94=_[_0x7af8('0x85')](this[_0x7af8('0x47')][_0x586fe3[_0x7af8('0xd4')]]);_0xda8b94['switch']=!![];}logger[_0x7af8('0x88')](_0x7af8('0xd9'),_0x586fe3['uniqueid'],_0x165972['queue'],_0x165972['type'],_0x165972['transferexten'],_0x165972[_0x7af8('0x9e')]);}else if(this[_0x7af8('0x47')][_0x586fe3[_0x7af8('0xda')]]){_0x165972=_[_0x7af8('0x85')](this[_0x7af8('0x47')][_0x586fe3[_0x7af8('0xda')]]);_0x165972[_0x7af8('0x9c')]=_0x586fe3[_0x7af8('0xdb')];_0x165972[_0x7af8('0x9e')]=_0x586fe3['origtransfereruniqueid'];_0x165972[_0x7af8('0x58')]=_0x7af8('0x59');_0x165972[_0x7af8('0x93')]=!![];_0x165972[_0x7af8('0xd7')]=_0x7af8('0xd8');if(this['queueReports'][_0x586fe3['origtransfereruniqueid']]){_0x108040=this[_0x7af8('0x47')][_0x586fe3[_0x7af8('0xdc')]];this[_0x7af8('0x47')][_0x586fe3['origtransfereruniqueid']]=this[_0x7af8('0x47')][_0x586fe3[_0x7af8('0xda')]];this[_0x7af8('0x47')][_0x586fe3['transfertargetuniqueid']]=_0x108040;_0xda8b94=_[_0x7af8('0x85')](this[_0x7af8('0x47')][_0x586fe3['transfertargetuniqueid']]);_0xda8b94[_0x7af8('0x3c')]=!![];}logger[_0x7af8('0x88')](_0x7af8('0xd9'),_0x586fe3[_0x7af8('0x52')],_0x165972[_0x7af8('0x54')],_0x165972[_0x7af8('0x6c')],_0x165972[_0x7af8('0x9c')],_0x165972[_0x7af8('0x9e')]);}else if(this[_0x7af8('0x47')][_0x586fe3['origtransfereruniqueid']]){_0x165972=_[_0x7af8('0x85')](this[_0x7af8('0x47')][_0x586fe3[_0x7af8('0xdc')]]);_0x165972['transferexten']=_0x586fe3[_0x7af8('0xdb')];_0x165972[_0x7af8('0x9e')]=_0x586fe3[_0x7af8('0xdc')];_0x165972[_0x7af8('0x58')]=_0x7af8('0x59');_0x165972[_0x7af8('0x93')]=!![];_0x165972[_0x7af8('0xd7')]=_0x7af8('0xd8');_0x165972[_0x7af8('0x3c')]=!![];_0x165972[_0x7af8('0xd0')]=_0x586fe3['transfereeuniqueid'];}else if(this[_0x7af8('0x47')][_0x586fe3[_0x7af8('0xd6')]]){_0x165972=_['last'](this[_0x7af8('0x47')][_0x586fe3[_0x7af8('0xd6')]]);_0x165972[_0x7af8('0x9c')]=_0x586fe3[_0x7af8('0xd5')];_0x165972[_0x7af8('0x9e')]=_0x586fe3[_0x7af8('0xd6')];_0x165972[_0x7af8('0x58')]=_0x7af8('0x59');_0x165972['transfer']=!![];_0x165972['transfertype']=_0x7af8('0xd8');_0x165972[_0x7af8('0x3c')]=!![];_0x165972['transferid']=_0x586fe3[_0x7af8('0xda')];}}}catch(_0x4b9f64){logger[_0x7af8('0x45')](_0x7af8('0xd3'),_0x586fe3['uniqueid'],util['inspect'](_0x4b9f64,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7af8('0xa')][_0x7af8('0x2f')]=function(_0x1b5a3f){try{if(this[_0x7af8('0x72')](_0x1b5a3f)){logger[_0x7af8('0x50')]('[%s][voiceQueueReport][blindtransfer]',_0x1b5a3f[_0x7af8('0x52')],util['inspect'](_0x1b5a3f,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x1b5a3f[_0x7af8('0xd4')]]){var _0x53f63d=_[_0x7af8('0x85')](this[_0x7af8('0x47')][_0x1b5a3f[_0x7af8('0xd4')]]);_0x53f63d[_0x7af8('0x58')]=_0x7af8('0xdd');_0x53f63d[_0x7af8('0x93')]=!![];_0x53f63d[_0x7af8('0xd7')]=_0x7af8('0xde');_0x53f63d[_0x7af8('0x9c')]=_0x1b5a3f[_0x7af8('0xdf')];_0x53f63d['transferuniqueid']=_0x1b5a3f[_0x7af8('0xd4')];logger['info'](_0x7af8('0xe0'),_0x1b5a3f[_0x7af8('0x52')],_0x53f63d[_0x7af8('0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\ No newline at end of file