// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
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_0xb71e10=function(_0x46d437){while(--_0x46d437){_0x1dcd91['push'](_0x1dcd91['shift']());}};_0xb71e10(++_0x4a5fa3);}(_0x7117,0x1ec));var _0x7711=function(_0x100412,_0x459c1d){_0x100412=_0x100412-0x0;var _0x53ab3a=_0x7117[_0x100412];return _0x53ab3a;};'use strict';var _=require(_0x7711('0x0'));var moment=require(_0x7711('0x1'));var util=require(_0x7711('0x2'));var md5=require(_0x7711('0x3'));var Redis=require('ioredis');var config=require(_0x7711('0x4'));var logger=require(_0x7711('0x5'))('ami');var ami=require(_0x7711('0x6'));var QueueReport=require('../model/queueReport');config[_0x7711('0x7')]=_[_0x7711('0x8')](config[_0x7711('0x7')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));var Sequence=function(){};Sequence['prototype'][_0x7711('0x9')]=function(_0xb9cae4){this[_0x7711('0xa')]=this[_0x7711('0xa')]?this['tail'][_0x7711('0xb')](_0xb9cae4):_0xb9cae4();};function VoiceQueueReport(_0x33057b){this[_0x7711('0xc')]=new Sequence();this[_0x7711('0xd')]={};this[_0x7711('0xe')]=_0x33057b['agents'];this[_0x7711('0xf')]=_0x33057b[_0x7711('0x10')];this['voiceQueues']=_0x33057b[_0x7711('0x11')];this[_0x7711('0x12')]=!![];this[_0x7711('0x13')]=_0x33057b[_0x7711('0x13')];this[_0x7711('0x14')]={};ami['on'](_0x7711('0x15'),this['syncQueueSummary'][_0x7711('0x16')](this));ami['on'](_0x7711('0x17'),this[_0x7711('0x18')][_0x7711('0x16')](this));ami['on']('queuecallerjoin',this[_0x7711('0x19')][_0x7711('0x16')](this));ami['on'](_0x7711('0x1a'),this[_0x7711('0x1b')][_0x7711('0x16')](this));ami['on'](_0x7711('0x1c'),this[_0x7711('0x1d')][_0x7711('0x16')](this));ami['on'](_0x7711('0x1e'),this[_0x7711('0x1f')]['bind'](this));ami['on'](_0x7711('0x20'),this['syncAgentConnect'][_0x7711('0x16')](this));ami['on'](_0x7711('0x21'),this[_0x7711('0x22')][_0x7711('0x16')](this));ami['on'](_0x7711('0x23'),this[_0x7711('0x24')][_0x7711('0x16')](this));ami['on'](_0x7711('0x25'),this[_0x7711('0x26')][_0x7711('0x16')](this));ami['on'](_0x7711('0x27'),this[_0x7711('0x28')][_0x7711('0x16')](this));ami['on']('musiconholdstop',this[_0x7711('0x29')]['bind'](this));ami['on'](_0x7711('0x2a'),this[_0x7711('0x2b')][_0x7711('0x16')](this));ami['on'](_0x7711('0x2c'),this[_0x7711('0x2d')][_0x7711('0x16')](this));this[_0x7711('0x2e')]();this[_0x7711('0x2f')]();}function clearChannels(_0xabd84a){if(!_[_0x7711('0x30')](_0xabd84a)){for(var _0x2f9657 in _0xabd84a){if(_0xabd84a[_0x7711('0x31')](_0x2f9657)){delete _0xabd84a[_0x2f9657];}}}}function clearCampaigns(_0xb2a5aa){if(!_[_0x7711('0x30')](_0xb2a5aa)){for(var _0x460330 in _0xb2a5aa){if(_0xb2a5aa[_0x7711('0x31')](_0x460330)){_0xb2a5aa[_0x460330][_0x7711('0x32')]=0x0;}}}}function clearVoiceQueues(_0x2b1afe){if(!_[_0x7711('0x30')](_0x2b1afe)){for(var _0x447f33 in _0x2b1afe){if(_0x2b1afe[_0x7711('0x31')](_0x447f33)){_0x2b1afe[_0x447f33][_0x7711('0x32')]=0x0;_0x2b1afe[_0x447f33][_0x7711('0x33')]=0x0;_0x2b1afe[_0x447f33][_0x7711('0x34')]=0x0;_0x2b1afe[_0x447f33][_0x7711('0x35')]=0x0;_0x2b1afe[_0x447f33][_0x7711('0x36')]=!![];}}}}function clearAgentBooked(_0x4d1fd9){if(!_[_0x7711('0x30')](_0x4d1fd9)){for(var _0x2873e8 in _0x4d1fd9){if(_0x4d1fd9['hasOwnProperty'](_0x2873e8)){_0x4d1fd9[_0x2873e8]['unlockRR']=!![];}}}}VoiceQueueReport[_0x7711('0x37')][_0x7711('0x38')]=function(){var _0x5012cc=this;for(var _0x5ad2f0 in this[_0x7711('0xf')]){if(this['channels'][_0x7711('0x31')](_0x5ad2f0)&&!this[_0x7711('0xf')][_0x5ad2f0][_0x7711('0x39')]){this[_0x7711('0xc')][_0x7711('0x9')](function(){if(!_['isNil'](_0x5012cc['channels'][_0x5ad2f0])){return ami[_0x7711('0x3a')]({'action':'status','channel':_0x5012cc[_0x7711('0xf')][_0x5ad2f0][_0x7711('0x3b')]})[_0x7711('0x3c')](function(_0x2eb9fc){if(_0x2eb9fc['message']==='No\x20such\x20channel'){setTimeout(function(){if(_0x5012cc['channels'][_0x5ad2f0]){delete _0x5012cc[_0x7711('0xf')][_0x5ad2f0];logger[_0x7711('0x3d')]('[%s][voiceQueueReport][checkChannel]',_0x5ad2f0,util['inspect'](_0x2eb9fc,{'showHidden':![],'depth':null}));}if(_0x5012cc[_0x7711('0xd')][_0x5ad2f0]){delete _0x5012cc[_0x7711('0xd')][_0x5ad2f0];logger[_0x7711('0x3d')](_0x7711('0x3e'),_0x5ad2f0,util[_0x7711('0x3f')](_0x2eb9fc,{'showHidden':![],'depth':null}));}if(_0x5012cc[_0x7711('0x14')][_0x5ad2f0]){delete _0x5012cc[_0x7711('0x14')][_0x5ad2f0];logger['error']('[%s][voiceQueueReport][checkVariables]',_0x5ad2f0,util[_0x7711('0x3f')](_0x2eb9fc,{'showHidden':![],'depth':null}));}},0x1f40);}});}});}}};VoiceQueueReport['prototype']['syncFullyBooted']=function(){logger['error'](_0x7711('0x40'));clearChannels(this[_0x7711('0xf')]);this[_0x7711('0x41')](this['queueReports']);clearAgentBooked(this[_0x7711('0xe')]);clearVoiceQueues(this['voiceQueues']);clearCampaigns(this[_0x7711('0x13')]);};VoiceQueueReport['prototype'][_0x7711('0x41')]=function(_0x224537){var _0x12a5bf=this;if(!_[_0x7711('0x30')](_0x224537)){for(var _0x5294d9 in _0x224537){if(_0x224537[_0x7711('0x31')](_0x5294d9)){_0x12a5bf[_0x7711('0x42')](_0x224537[_0x5294d9],_0x7711('0x43'));delete _0x224537[_0x5294d9];}}}};VoiceQueueReport[_0x7711('0x37')]['emit']=function(_0x2bd389,_0x49c045,_0x26d736){io['to'](_0x2bd389)[_0x7711('0x44')](_0x49c045,_0x26d736);};VoiceQueueReport[_0x7711('0x37')]['emitVoiceQueueChannelSave']=function(_0x388522,_0x54883c){logger[_0x7711('0x45')](_0x7711('0x46')+_0x54883c+_0x7711('0x47'),_0x388522[_0x7711('0x48')],util[_0x7711('0x3f')](_0x388522,{'showHidden':![],'depth':null}));this[_0x7711('0x44')](util['format'](_0x7711('0x49'),_0x388522[_0x7711('0x4a')]),_0x7711('0x4b'),_0x388522);io['emit']('voice_queue_presence:save',_0x388522);};VoiceQueueReport[_0x7711('0x37')]['emitVoiceQueueChannelRemove']=function(_0x40a69e,_0x3ab92b){logger['debug'](_0x7711('0x46')+_0x3ab92b+_0x7711('0x4c'),_0x40a69e[_0x7711('0x48')],util['inspect'](_0x40a69e,{'showHidden':![],'depth':null}));this[_0x7711('0x44')](util[_0x7711('0x4d')](_0x7711('0x49'),_0x40a69e[_0x7711('0x4a')]),'voice_queue_channel:remove',_0x40a69e);io[_0x7711('0x44')](_0x7711('0x4e'),_0x40a69e);};VoiceQueueReport[_0x7711('0x37')][_0x7711('0x4f')]=function(_0x31aaf9,_0x5c38aa){if(_0x31aaf9[_0x7711('0x50')]===_0x7711('0x51')){var _0xf58b52={'id':_0x31aaf9['id'],'name':_0x31aaf9[_0x7711('0x4a')],'strategy':_0x31aaf9['strategy'],'answered':_0x31aaf9[_0x7711('0x52')],'available':_0x31aaf9[_0x7711('0x53')],'loggedIn':_0x31aaf9['loggedIn'],'pTalking':_0x31aaf9[_0x7711('0x34')],'sumBillable':_0x31aaf9[_0x7711('0x54')],'sumDuration':_0x31aaf9[_0x7711('0x55')],'sumHoldTime':_0x31aaf9['sumHoldTime']||0x0,'talking':_0x31aaf9[_0x7711('0x33')],'total':_0x31aaf9[_0x7711('0x56')],'type':_0x31aaf9[_0x7711('0x50')],'unmanaged':_0x31aaf9[_0x7711('0x57')],'abandoned':_0x31aaf9[_0x7711('0x58')],'waiting':_0x31aaf9['waiting']};if(_0x31aaf9[_0x7711('0x59')]){_0xf58b52[_0x7711('0x59')]={'id':_0x31aaf9[_0x7711('0x59')]['id'],'name':_0x31aaf9[_0x7711('0x59')]['name'],'active':_0x31aaf9[_0x7711('0x59')]['active'],'callerid':_0x31aaf9[_0x7711('0x59')][_0x7711('0x5a')]};}if(_0x31aaf9[_0x7711('0x5b')]){_0xf58b52[_0x7711('0x5b')]={'id':_0x31aaf9[_0x7711('0x5b')]['id'],'name':_0x31aaf9[_0x7711('0x5b')][_0x7711('0x4a')]};}var _0x226578=md5(JSON[_0x7711('0x5c')](_0xf58b52));if(_0x31aaf9['md5']!==_0x226578){_0x31aaf9[_0x7711('0x3')]=_0x226578;logger['debug'](_0x7711('0x5d')+_0x5c38aa+_0x7711('0x5e'),util['inspect'](_0xf58b52,{'showHidden':![],'depth':null}));this[_0x7711('0x44')](util[_0x7711('0x4d')](_0x7711('0x49'),_0xf58b52[_0x7711('0x4a')]),_0x7711('0x5f'),_0xf58b52);}}};VoiceQueueReport[_0x7711('0x37')][_0x7711('0x60')]=function(_0x2fa27d){return _0x2fa27d!==null&&!_[_0x7711('0x61')](_0x2fa27d);};VoiceQueueReport[_0x7711('0x37')][_0x7711('0x2f')]=function(){var _0x1df72f=this;setInterval(function(){_0x1df72f[_0x7711('0x38')]();ami[_0x7711('0x3a')]({'action':_0x7711('0x62')})['catch'](function(_0x3b7a0f){logger['error'](_0x7711('0x63'),util[_0x7711('0x3f')](_0x3b7a0f,{'showHidden':![],'depth':null}));});},0x2710);};VoiceQueueReport[_0x7711('0x37')][_0x7711('0x2e')]=function(){var _0x43b4fb=this;setInterval(function(){if(_0x43b4fb[_0x7711('0x12')]){return ami['Action']({'action':_0x7711('0x15')})[_0x7711('0x64')](function(_0x2615fa){_0x43b4fb[_0x7711('0x12')]=![];})['catch'](function(_0x5173c6){logger[_0x7711('0x3d')](_0x7711('0x65'),util[_0x7711('0x3f')](_0x5173c6,{'showHidden':![],'depth':null}));});}},0x3e8);};VoiceQueueReport[_0x7711('0x37')][_0x7711('0x66')]=function(_0xc27fe){try{if(this[_0x7711('0x60')](_0xc27fe)&&this[_0x7711('0x60')](_0xc27fe['queue'])){logger[_0x7711('0x45')](_0x7711('0x67'),util[_0x7711('0x3f')](_0xc27fe,{'showHidden':![],'depth':null}));if(this[_0x7711('0x11')][_0xc27fe[_0x7711('0x68')]]){logger[_0x7711('0x69')]('[voiceQueueReport][queuesummary]\x20name:%s',_0xc27fe[_0x7711('0x68')]);var _0x3e9bc2=_[_0x7711('0x6a')](this[_0x7711('0xf')],_0x7711('0x68'))[_0xc27fe['queue']]||0x0;var _0xf1d874=_0x3e9bc2-_0xc27fe['callers'];if(this[_0x7711('0x11')][_0xc27fe['queue']]['waiting']!==_[_0x7711('0x6b')](_0xc27fe['callers'])||this['voiceQueues'][_0xc27fe[_0x7711('0x68')]][_0x7711('0x6c')]!==_[_0x7711('0x6b')](_0xc27fe[_0x7711('0x6d')])||this[_0x7711('0x11')][_0xc27fe[_0x7711('0x68')]][_0x7711('0x53')]!==_[_0x7711('0x6b')](_0xc27fe[_0x7711('0x53')])||this[_0x7711('0x11')][_0xc27fe[_0x7711('0x68')]][_0x7711('0x33')]!==_0xf1d874){this[_0x7711('0x11')][_0xc27fe[_0x7711('0x68')]][_0x7711('0x35')]=_[_0x7711('0x6b')](_0xc27fe[_0x7711('0x6e')]);this[_0x7711('0x11')][_0xc27fe[_0x7711('0x68')]][_0x7711('0x6c')]=_[_0x7711('0x6b')](_0xc27fe[_0x7711('0x6d')]);this['voiceQueues'][_0xc27fe[_0x7711('0x68')]][_0x7711('0x53')]=_[_0x7711('0x6b')](_0xc27fe['available']);this[_0x7711('0x11')][_0xc27fe[_0x7711('0x68')]][_0x7711('0x33')]=_0xf1d874>0x0?_0xf1d874:0x0;this['voiceQueues'][_0xc27fe[_0x7711('0x68')]][_0x7711('0x33')]=this[_0x7711('0x11')][_0xc27fe[_0x7711('0x68')]][_0x7711('0x33')]>_[_0x7711('0x6b')](_0xc27fe[_0x7711('0x6d')])?_['toNumber'](_0xc27fe['loggedin']):this[_0x7711('0x11')][_0xc27fe['queue']]['talking'];this[_0x7711('0x4f')](this['voiceQueues'][_0xc27fe[_0x7711('0x68')]],_0x7711('0x15'));}logger[_0x7711('0x45')](_0x7711('0x6f'),util['inspect'](this[_0x7711('0x11')][_0xc27fe[_0x7711('0x68')]],{'showHidden':![],'depth':null}));ami['emit']('custom:queuesummary',this[_0x7711('0x11')][_0xc27fe[_0x7711('0x68')]]);}}}catch(_0x4cff22){logger[_0x7711('0x3d')](_0x7711('0x65'),util[_0x7711('0x3f')](_0x4cff22,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7711('0x37')]['syncQueueSummaryComplete']=function(_0x11fb8e){logger['debug'](_0x7711('0x70'),util['inspect'](_0x11fb8e,{'showHidden':![],'depth':null}));this[_0x7711('0x12')]=!![];};VoiceQueueReport['prototype'][_0x7711('0x19')]=function(_0x5c6801){try{if(this['isNotNull'](_0x5c6801)){logger[_0x7711('0x45')](_0x7711('0x71'),_0x5c6801[_0x7711('0x48')],util[_0x7711('0x3f')](_0x5c6801,{'showHidden':![],'depth':null}));if(_['isUndefined'](this['queueReports'][_0x5c6801['uniqueid']])){this[_0x7711('0xd')][_0x5c6801[_0x7711('0x48')]]=[];this['channels'][_0x5c6801[_0x7711('0x48')]]={};}var _0x1a6c7b=new QueueReport();_0x1a6c7b['name']=_0x5c6801['queue'];_0x1a6c7b['type']=this[_0x7711('0x11')][_0x1a6c7b[_0x7711('0x4a')]]&&this[_0x7711('0x11')][_0x1a6c7b[_0x7711('0x4a')]][_0x7711('0x50')]?this[_0x7711('0x11')][_0x1a6c7b['name']][_0x7711('0x50')]||_0x7711('0x51'):_0x7711('0x51');_0x1a6c7b[_0x7711('0x68')]=_0x5c6801[_0x7711('0x68')];_0x1a6c7b['queuecallerjoinAt']=moment()[_0x7711('0x4d')](_0x7711('0x72'));_0x1a6c7b[_0x7711('0x73')]=_0x5c6801[_0x7711('0x73')];_0x1a6c7b[_0x7711('0x74')]=_0x5c6801[_0x7711('0x74')];_0x1a6c7b[_0x7711('0x48')]=_0x5c6801[_0x7711('0x48')];logger['info'](_0x7711('0x75'),_0x1a6c7b[_0x7711('0x4a')],_0x1a6c7b[_0x7711('0x50')]);_['merge'](_0x1a6c7b,_[_0x7711('0x76')](_0x5c6801,_[_0x7711('0x77')](_0x1a6c7b)));this[_0x7711('0xd')][_0x5c6801['uniqueid']]['push'](_0x1a6c7b);this[_0x7711('0xf')][_0x5c6801[_0x7711('0x48')]]=_0x1a6c7b;this[_0x7711('0x78')](_0x1a6c7b,_0x7711('0x79'));}}catch(_0x57a6ba){logger['error'](_0x7711('0x71'),_0x5c6801[_0x7711('0x48')],util[_0x7711('0x3f')](_0x57a6ba,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7711('0x37')]['syncQueueCallerAbandon']=function(_0x20151b){try{if(this['isNotNull'](_0x20151b)){logger[_0x7711('0x45')](_0x7711('0x7a'),_0x20151b[_0x7711('0x48')],util['inspect'](_0x20151b,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x20151b[_0x7711('0x48')]]){var _0xe4251b=_[_0x7711('0x7b')](this[_0x7711('0xd')][_0x20151b[_0x7711('0x48')]]);_0xe4251b[_0x7711('0x7c')]=![];_0xe4251b[_0x7711('0x7d')]=null;_0xe4251b[_0x7711('0x7e')]=_0x20151b[_0x7711('0x7e')];_0xe4251b[_0x7711('0x7f')]=_0x20151b[_0x7711('0x7f')];_0xe4251b[_0x7711('0x1a')]=!![];_0xe4251b[_0x7711('0x80')]=moment()['format'](_0x7711('0x72'));_0xe4251b[_0x7711('0x81')]=_0x7711('0x82');_0xe4251b[_0x7711('0x83')]=null;logger[_0x7711('0x69')]('[voiceQueueReport][queuecallerabandon]\x20name:%s\x20type:%s',_0xe4251b[_0x7711('0x4a')],_0xe4251b[_0x7711('0x50')]);this[_0x7711('0xf')][_0x20151b['uniqueid']]=_0xe4251b;this['emitVoiceQueueChannelRemove'](_0xe4251b,_0x7711('0x1a'));}}}catch(_0x46b16d){logger[_0x7711('0x3d')](_0x7711('0x7a'),_0x20151b[_0x7711('0x48')],util[_0x7711('0x3f')](_0x46b16d,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7711('0x37')][_0x7711('0x1d')]=function(_0x2e1ae7){try{if(this['isNotNull'](_0x2e1ae7)){logger[_0x7711('0x45')](_0x7711('0x84'),_0x2e1ae7[_0x7711('0x48')],util[_0x7711('0x3f')](_0x2e1ae7,{'showHidden':![],'depth':null}));if(this[_0x7711('0xd')][_0x2e1ae7[_0x7711('0x48')]]){var _0x49a5c2=_[_0x7711('0x7b')](this[_0x7711('0xd')][_0x2e1ae7[_0x7711('0x48')]]);_0x49a5c2[_0x7711('0x85')]=moment()[_0x7711('0x4d')](_0x7711('0x72'));_0x49a5c2[_0x7711('0x86')]=_0x2e1ae7[_0x7711('0x86')];_0x49a5c2[_0x7711('0x87')]=_0x2e1ae7[_0x7711('0x87')];logger[_0x7711('0x69')](_0x7711('0x88'),_0x49a5c2[_0x7711('0x4a')],_0x49a5c2['type'],_0x2e1ae7[_0x7711('0x86')],_0x2e1ae7[_0x7711('0x87')]);this['channels'][_0x2e1ae7[_0x7711('0x48')]]=_0x49a5c2;this['emitVoiceQueueChannelSave'](_0x49a5c2,'queuecallerleave');}}}catch(_0x3b5297){logger['error'](_0x7711('0x84'),_0x2e1ae7['uniqueid'],util[_0x7711('0x3f')](_0x3b5297,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7711('0x37')][_0x7711('0x89')]=function(_0x23706f){try{if(this[_0x7711('0x60')](_0x23706f)){logger[_0x7711('0x45')](_0x7711('0x8a'),_0x23706f['uniqueid'],util[_0x7711('0x3f')](_0x23706f,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x23706f['uniqueid']]){var _0x2b1a21=_[_0x7711('0x7b')](this[_0x7711('0xd')][_0x23706f['uniqueid']]);_0x2b1a21['queuecallercomplete']=!![];_0x2b1a21[_0x7711('0x81')]=_0x7711('0x8b');logger[_0x7711('0x69')](_0x7711('0x8c'),_0x2b1a21[_0x7711('0x4a')],_0x2b1a21[_0x7711('0x50')]);}}}catch(_0x53fd68){logger[_0x7711('0x3d')](_0x7711('0x8a'),_0x23706f[_0x7711('0x48')],util['inspect'](_0x53fd68,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7711('0x37')]['syncAgentComplete']=function(_0x463f7a){try{if(this[_0x7711('0x60')](_0x463f7a)){logger['debug'](_0x7711('0x8d'),_0x463f7a['uniqueid'],util[_0x7711('0x3f')](_0x463f7a,{'showHidden':![],'depth':null}));if(this[_0x7711('0xd')][_0x463f7a[_0x7711('0x48')]]){var _0x57a4af=_[_0x7711('0x7b')](this[_0x7711('0xd')][_0x463f7a[_0x7711('0x48')]]);_0x57a4af[_0x7711('0x1a')]=![];_0x57a4af[_0x7711('0x80')]=null;_0x57a4af[_0x7711('0x8e')]=!![];_0x57a4af[_0x7711('0x83')]=_0x463f7a[_0x7711('0x8f')];_0x57a4af[_0x7711('0x7e')]=_0x463f7a[_0x7711('0x7e')];_0x57a4af['queuecallercomplete']=!![];_0x57a4af[_0x7711('0x90')]=![];_0x57a4af[_0x7711('0x91')]=null;if(!_0x57a4af[_0x7711('0x92')]){if(_0x463f7a[_0x7711('0x93')]==_0x7711('0x92')){_0x57a4af[_0x7711('0x81')]=_0x7711('0x94');logger['info']('[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETED',_0x57a4af[_0x7711('0x4a')],_0x57a4af[_0x7711('0x50')]);}else{if(_[_0x7711('0x95')](_0x463f7a['channel'][_0x7711('0x96')](),_0x7711('0x97'))){if(this['queueReports'][_0x463f7a[_0x7711('0x98')]]){var _0x4c9d7a=_[_0x7711('0x7b')](this['queueReports'][_0x463f7a[_0x7711('0x98')]]);_0x4c9d7a['queuecallercomplete']=![];_0x4c9d7a[_0x7711('0x90')]=!![];_0x4c9d7a[_0x7711('0x91')]=moment(_0x57a4af[_0x7711('0x99')])[_0x7711('0x9a')](_0x463f7a[_0x7711('0x7e')],_0x7711('0x9b'))['format'](_0x7711('0x72'));_0x4c9d7a[_0x7711('0x81')]=_0x7711('0x9c');_0x4c9d7a[_0x7711('0x92')]=!![];_0x4c9d7a['transfertype']=_0x7711('0x9d');_0x4c9d7a[_0x7711('0x9e')]=_0x463f7a['destexten'];_0x4c9d7a[_0x7711('0x9f')]=_0x463f7a[_0x7711('0x48')];logger[_0x7711('0x69')](_0x7711('0xa0'),_0x4c9d7a[_0x7711('0x4a')],_0x4c9d7a[_0x7711('0x50')]);var _0x453ef7=this[_0x7711('0xd')][_0x463f7a['linkedid']];this['queueReports'][_0x463f7a[_0x7711('0x98')]]=this[_0x7711('0xd')][_0x463f7a[_0x7711('0x48')]];this[_0x7711('0xd')][_0x463f7a[_0x7711('0x48')]]=_0x453ef7;}}else{_0x57a4af[_0x7711('0x81')]=_0x7711('0xa1')+_0x463f7a[_0x7711('0x93')][_0x7711('0xa2')]();logger[_0x7711('0x69')](_0x7711('0xa3'),_0x57a4af[_0x7711('0x4a')],_0x57a4af[_0x7711('0x50')],_0x57a4af['queuecallerexitreason']);}}}this['channels'][_0x463f7a[_0x7711('0x48')]]=_0x57a4af;this[_0x7711('0x42')](_0x57a4af,_0x7711('0x1e'));}}}catch(_0x371c5d){logger[_0x7711('0x3d')](_0x7711('0x8d'),_0x463f7a[_0x7711('0x48')],util[_0x7711('0x3f')](_0x371c5d,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7711('0x37')][_0x7711('0x22')]=function(_0x5b697f){try{if(this['isNotNull'](_0x5b697f)){logger[_0x7711('0x45')](_0x7711('0xa4'),_0x5b697f['uniqueid'],util['inspect'](_0x5b697f,{'showHidden':![],'depth':null}));this['addVariable'](_0x5b697f['uniqueid'],_['keys'](_0x5b697f[_0x7711('0xa5')])[0x0],_0x5b697f[_0x7711('0xa6')]);if(this[_0x7711('0xd')][_0x5b697f[_0x7711('0x48')]]){var _0xacacb9=_[_0x7711('0x7b')](this[_0x7711('0xd')][_0x5b697f[_0x7711('0x48')]]);if(_0xacacb9){if(this[_0x7711('0x60')](_0x5b697f[_0x7711('0xa5')])&&this['isNotNull'](_0x5b697f['variable']['queuestatus'])){switch(_0x5b697f[_0x7711('0xa6')]){case'CONTINUE':_0xacacb9[_0x7711('0x90')]=![];_0xacacb9['queuecallerexitAt']=null;break;case 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if(this['isNotNull'](_0x5b697f[_0x7711('0xa5')])&&this[_0x7711('0x60')](_0x5b697f['variable']['queueposition'])){if(!_0xacacb9[_0x7711('0x1a')]){_0xacacb9[_0x7711('0x90')]=!![];_0xacacb9[_0x7711('0x91')]=moment()[_0x7711('0x4d')]('YYYY-MM-DD\x20HH:mm:ss');_0xacacb9[_0x7711('0x81')]=_0x7711('0xaa');_0xacacb9[_0x7711('0x85')]=moment()['format'](_0x7711('0x72'));this[_0x7711('0xf')][_0x5b697f['uniqueid']]=_0xacacb9;}}logger[_0x7711('0x69')](_0x7711('0xab'),_0x5b697f[_0x7711('0x48')],_0xacacb9['name'],_0xacacb9[_0x7711('0x50')],_[_0x7711('0x77')](_0x5b697f[_0x7711('0xa5')])[0x0],_0x5b697f['value']);_0xacacb9['variables']=this[_0x7711('0x14')][_0x5b697f[_0x7711('0x48')]];}}}}catch(_0x438da0){logger[_0x7711('0x3d')](_0x7711('0xa4'),_0x5b697f[_0x7711('0x48')],util[_0x7711('0x3f')](_0x438da0,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7711('0x37')][_0x7711('0xac')]=function(_0x32bd30,_0x5b7167,_0x26dd69){var _0x101a77=[_0x7711('0xad'),_0x7711('0xae'),_0x7711('0xaf'),_0x7711('0xb0'),'rtpaudioqosloss','rtpaudioqoslossbridged','rtpaudioqosrtt',_0x7711('0xb1'),_0x7711('0xb2'),_0x7711('0xb3'),_0x7711('0xb4'),_0x7711('0xb5'),_0x7711('0xb6'),_0x7711('0xb7'),'memberinterface',_0x7711('0xb8'),'membername',_0x7711('0xb9'),_0x7711('0xba')];if(!_[_0x7711('0xbb')](_0x5b7167)&&!_[_0x7711('0xbc')](_0x101a77,_0x5b7167)){if(_[_0x7711('0x61')](this[_0x7711('0x14')][_0x32bd30])){this['variables'][_0x32bd30]={};}this['variables'][_0x32bd30][_0x5b7167]=_0x26dd69;}};VoiceQueueReport[_0x7711('0x37')]['syncHangup']=function(_0x46d940){try{if(this[_0x7711('0x60')](_0x46d940)){logger[_0x7711('0x45')](_0x7711('0xbd'),_0x46d940[_0x7711('0x48')],util[_0x7711('0x3f')](_0x46d940,{'showHidden':![],'depth':null}));if(this[_0x7711('0xd')][_0x46d940[_0x7711('0x48')]]){for(var _0x42d34c=0x0,_0x4e0653={};_0x42d34c<this[_0x7711('0xd')][_0x46d940[_0x7711('0x48')]]['length'];_0x42d34c+=0x1){_0x4e0653=this[_0x7711('0xd')][_0x46d940[_0x7711('0x48')]][_0x42d34c];if(this[_0x7711('0x11')][_0x4e0653[_0x7711('0x68')]]){if(_0x4e0653[_0x7711('0x90')]&&_0x4e0653[_0x7711('0x92')]!=!![]){this['voiceQueues'][_0x4e0653[_0x7711('0x68')]][_0x7711('0x57')]+=0x1;}if(_0x4e0653[_0x7711('0x1a')]){this[_0x7711('0x11')][_0x4e0653[_0x7711('0x68')]][_0x7711('0x58')]+=0x1;}this[_0x7711('0x11')][_0x4e0653[_0x7711('0x68')]]['sumHoldTime']+=moment(_0x4e0653[_0x7711('0x85')])[_0x7711('0xbe')](_0x4e0653[_0x7711('0x99')],'seconds')||0x0;if(_0x42d34c===this[_0x7711('0xd')][_0x46d940[_0x7711('0x48')]][_0x7711('0xbf')]-0x1){this[_0x7711('0x11')][_0x4e0653[_0x7711('0x68')]][_0x7711('0x55')]+=moment()[_0x7711('0xc0')](0x0)[_0x7711('0xbe')](_0x4e0653[_0x7711('0x99')],_0x7711('0x9b'));this['voiceQueues'][_0x4e0653['queue']]['total']+=0x1;if(_0x4e0653['queuecallercomplete']){this[_0x7711('0x11')][_0x4e0653[_0x7711('0x68')]][_0x7711('0x52')]+=0x1;this[_0x7711('0x11')][_0x4e0653[_0x7711('0x68')]]['sumBillable']+=moment()[_0x7711('0xc0')](0x0)[_0x7711('0xbe')](_0x4e0653[_0x7711('0x85')],_0x7711('0x9b'));_0x4e0653[_0x7711('0x7d')]=moment()['format'](_0x7711('0x72'));_0x4e0653[_0x7711('0x90')]=![];_0x4e0653[_0x7711('0x91')]=null;}if(_0x4e0653[_0x7711('0x90')]&&_0x4e0653[_0x7711('0x92')]!=!![]){_0x4e0653['lastevent']=_0x7711('0x57');logger['debug'](_0x7711('0xc1'),_0x46d940[_0x7711('0x48')],util[_0x7711('0x3f')](_0x4e0653,{'showHidden':![],'depth':null}));ami[_0x7711('0x44')](_0x7711('0xc2'),_0x4e0653);}if(_0x4e0653['queuecallerabandon']){_0x4e0653[_0x7711('0xc3')]=_0x7711('0x58');logger[_0x7711('0x45')]('[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerabandon\x20event:',_0x46d940['uniqueid'],util[_0x7711('0x3f')](_0x4e0653,{'showHidden':![],'depth':null}));ami['emit'](_0x7711('0xc4'),_0x4e0653);}}else{this[_0x7711('0x11')][_0x4e0653['queue']]['sumDuration']+=this[_0x7711('0x11')][_0x4e0653[_0x7711('0x68')]]['sumHoldTime'];}logger[_0x7711('0x69')](_0x7711('0xc5'),_0x46d940[_0x7711('0x48')],_0x4e0653[_0x7711('0x4a')],_0x4e0653[_0x7711('0x50')],_0x46d940[_0x7711('0xc6')]);this[_0x7711('0xf')][_0x46d940[_0x7711('0x48')]]=_0x4e0653;this[_0x7711('0x42')](_0x4e0653,_0x7711('0x23'));this[_0x7711('0x4f')](this['voiceQueues'][_0x4e0653['queue']],_0x7711('0x23'));}}logger[_0x7711('0x45')](_0x7711('0xc7'),_0x46d940[_0x7711('0x48')],util[_0x7711('0x3f')](this['queueReports'][_0x46d940[_0x7711('0x48')]],{'showHidden':![],'depth':null}));ami[_0x7711('0x44')]('custom:voiceQueueReport',this[_0x7711('0xd')][_0x46d940[_0x7711('0x48')]]);delete this[_0x7711('0xd')][_0x46d940[_0x7711('0x48')]];delete this[_0x7711('0xf')][_0x46d940[_0x7711('0x48')]];}if(this[_0x7711('0x14')][_0x46d940[_0x7711('0x48')]]){delete this['variables'][_0x46d940['uniqueid']];}}}catch(_0x3ef847){logger[_0x7711('0x3d')](_0x7711('0xbd'),_0x46d940[_0x7711('0x48')],util[_0x7711('0x3f')](_0x3ef847,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7711('0x37')][_0x7711('0x2b')]=function(_0x3bb357){try{if(this[_0x7711('0x60')](_0x3bb357)){logger['debug'](_0x7711('0xc8'),_0x3bb357[_0x7711('0x48')],util['inspect'](_0x3bb357,{'showHidden':![],'depth':null}));var _0x3bf20c;if(this['queueReports'][_0x3bb357['transfereeuniqueid']]){_0x3bf20c=_['last'](this[_0x7711('0xd')][_0x3bb357[_0x7711('0xc9')]]);_0x3bf20c['transferexten']=_0x3bb357[_0x7711('0xca')];_0x3bf20c[_0x7711('0x9f')]=_0x3bb357[_0x7711('0xcb')];_0x3bf20c[_0x7711('0x81')]='ATTENDEDTRANSFER';_0x3bf20c[_0x7711('0x92')]=!![];_0x3bf20c[_0x7711('0xcc')]=_0x7711('0xcd');if(this[_0x7711('0xd')][_0x3bb357[_0x7711('0xcb')]]){var _0x1f5984=this[_0x7711('0xd')][_0x3bb357[_0x7711('0xcb')]];this[_0x7711('0xd')][_0x3bb357['secondtransfereruniqueid']]=this[_0x7711('0xd')][_0x3bb357[_0x7711('0xc9')]];this['queueReports'][_0x3bb357[_0x7711('0xc9')]]=_0x1f5984;var _0x1d0306=_[_0x7711('0x7b')](this[_0x7711('0xd')][_0x3bb357[_0x7711('0xc9')]]);_0x1d0306[_0x7711('0x39')]=!![];}logger[_0x7711('0x69')](_0x7711('0xce'),_0x3bb357[_0x7711('0x48')],_0x3bf20c[_0x7711('0x4a')],_0x3bf20c[_0x7711('0x50')],_0x3bf20c[_0x7711('0x9e')],_0x3bf20c[_0x7711('0x9f')]);}else if(this[_0x7711('0xd')][_0x3bb357[_0x7711('0xcf')]]){_0x3bf20c=_['last'](this['queueReports'][_0x3bb357['transfertargetuniqueid']]);_0x3bf20c[_0x7711('0x9e')]=_0x3bb357[_0x7711('0xd0')];_0x3bf20c[_0x7711('0x9f')]=_0x3bb357[_0x7711('0xd1')];_0x3bf20c[_0x7711('0x81')]=_0x7711('0xd2');_0x3bf20c['transfer']=!![];_0x3bf20c['transfertype']=_0x7711('0xcd');if(this[_0x7711('0xd')][_0x3bb357['origtransfereruniqueid']]){var _0x1f5984=this[_0x7711('0xd')][_0x3bb357['origtransfereruniqueid']];this['queueReports'][_0x3bb357[_0x7711('0xd1')]]=this[_0x7711('0xd')][_0x3bb357['transfertargetuniqueid']];this[_0x7711('0xd')][_0x3bb357[_0x7711('0xcf')]]=_0x1f5984;var _0x1d0306=_[_0x7711('0x7b')](this[_0x7711('0xd')][_0x3bb357[_0x7711('0xcf')]]);_0x1d0306[_0x7711('0x39')]=!![];}logger['info']('[%s][voiceQueueReport][attendedTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s',_0x3bb357[_0x7711('0x48')],_0x3bf20c[_0x7711('0x4a')],_0x3bf20c[_0x7711('0x50')],_0x3bf20c['transferexten'],_0x3bf20c['transferuniqueid']);}}}catch(_0x2ac50f){logger[_0x7711('0x3d')]('[%s][voiceQueueReport][attendedtransfer]',_0x3bb357[_0x7711('0x48')],util[_0x7711('0x3f')](_0x2ac50f,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7711('0x37')][_0x7711('0x2d')]=function(_0x2a4e5b){try{if(this[_0x7711('0x60')](_0x2a4e5b)){logger['debug'](_0x7711('0xd3'),_0x2a4e5b[_0x7711('0x48')],util[_0x7711('0x3f')](_0x2a4e5b,{'showHidden':![],'depth':null}));if(this[_0x7711('0xd')][_0x2a4e5b[_0x7711('0xc9')]]){var _0x19593a=_['last'](this['queueReports'][_0x2a4e5b[_0x7711('0xc9')]]);_0x19593a[_0x7711('0x81')]=_0x7711('0xd4');_0x19593a['transfer']=!![];_0x19593a[_0x7711('0xcc')]=_0x7711('0xd5');_0x19593a[_0x7711('0x9e')]=_0x2a4e5b['extension'];_0x19593a['transferuniqueid']=_0x2a4e5b[_0x7711('0xc9')];logger[_0x7711('0x69')](_0x7711('0xd6'),_0x2a4e5b['uniqueid'],_0x19593a[_0x7711('0x4a')],_0x19593a[_0x7711('0x50')],_0x19593a['transferexten'],_0x19593a[_0x7711('0x9f')]);this[_0x7711('0x24')]({'event':'BlindTransfer','uniqueid':_0x2a4e5b[_0x7711('0xc9')],'context':_0x2a4e5b['context'],'channel':_0x2a4e5b[_0x7711('0xd7')]});}}}catch(_0x1eb69f){logger[_0x7711('0x3d')](_0x7711('0xd3'),_0x2a4e5b[_0x7711('0x48')],util[_0x7711('0x3f')](_0x1eb69f,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0x7711('0x28')]=function(_0xe3620f){try{if(this['isNotNull'](_0xe3620f)){logger[_0x7711('0x45')](_0x7711('0xd8'),_0xe3620f[_0x7711('0x48')],util[_0x7711('0x3f')](_0xe3620f,{'showHidden':![],'depth':null}));if(this['queueReports'][_0xe3620f[_0x7711('0x48')]]){var _0x584b24=_[_0x7711('0x7b')](this['queueReports'][_0xe3620f[_0x7711('0x48')]]);if(!_[_0x7711('0xbb')](_0x584b24[_0x7711('0x85')])){_0x584b24[_0x7711('0xd9')]=moment()[_0x7711('0x4d')](_0x7711('0x72'));logger[_0x7711('0x69')]('[%s][voiceQueueReport][musiconholdstart]\x20mohstarttime:%s',_0xe3620f['uniqueid'],_0x584b24[_0x7711('0xd9')]);}}}}catch(_0xeee068){logger[_0x7711('0x3d')](_0x7711('0xd8'),_0xe3620f[_0x7711('0x48')],util[_0x7711('0x3f')](_0xeee068,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7711('0x37')][_0x7711('0x29')]=function(_0x544289){try{if(this[_0x7711('0x60')](_0x544289)){logger[_0x7711('0x45')](_0x7711('0xda'),_0x544289['uniqueid'],util[_0x7711('0x3f')](_0x544289,{'showHidden':![],'depth':null}));if(this[_0x7711('0xd')][_0x544289[_0x7711('0x48')]]){var _0x5cf038=_['last'](this['queueReports'][_0x544289[_0x7711('0x48')]]);if(!_[_0x7711('0xbb')](_0x5cf038[_0x7711('0xd9')])){_0x5cf038[_0x7711('0xdb')]+=moment()['milliseconds'](0x0)['diff'](_0x5cf038[_0x7711('0xd9')],_0x7711('0x9b'));logger[_0x7711('0x69')](_0x7711('0xdc'),_0x544289[_0x7711('0x48')],_0x5cf038['mohtime']);delete _0x5cf038[_0x7711('0xd9')];}}}}catch(_0x5481c3){logger[_0x7711('0x3d')](_0x7711('0xda'),_0x544289[_0x7711('0x48')],util[_0x7711('0x3f')](_0x5481c3,{'showHidden':![],'depth':null}));}};module[_0x7711('0xdd')]=VoiceQueueReport;
\ No newline at end of file
+var _0x8417=['syncMusicOnHoldStop','[%s][voiceQueueReport][musiconholdstop]','mohtime','[%s][voiceQueueReport][musiconholdstop]\x20mohtime:%s','syncNewExten','[%s][voiceQueueReport][newexten]\x20event:','appdata','applicationdata','cdr(','[%s][voiceQueueReport][newexten]\x20application:%s\x20appdata:%s','application','match','[%s][voiceQueueReport][newexten]','lodash','moment','util','../../../config/logger','../ami','../model/queueReport','redis','defaults','localhost','prototype','enqueue','sequence','realtime','agents','campaigns','summary','variables','queuesummary','syncQueueSummary','bind','queuesummarycomplete','queuemember','syncQueueMember','queuestatuscomplete','syncQueueStatusComplete','queuecallerjoin','syncQueueCallerJoin','syncQueueCallerAbandon','queuecallerleave','syncAgentComplete','syncAgentConnect','syncVarSet','hangup','fullybooted','syncFullyBooted','musiconholdstart','musiconholdstop','syncAttendedTransfer','syncBlindTransfer','loopQueueSummary','isEmpty','hasOwnProperty','originated','pTalking','waiting','queueStatusComplete','unlockRR','queuecallerexit','queuecallercomplete','clearZombieChannels','channels','switch','isNil','Action','status','catch','No\x20such\x20channel','error','[%s][voiceQueueReport][checkChannel]','inspect','queueReports','[%s][voiceQueueReport][checkQueueReport]','[%s][voiceQueueReport][checkVariables]','[FullyBooted]\x20clear\x20realtime','voiceQueues','clearQueueReport','emitVoiceQueueChannelRemove','clearqueuereport','emit','[%s][voiceQueueReport][','voice:queue:%s','queue','voice_queue_channel:save','voice_queue_presence:save','queuecallerexitreason','ATTENDEDTRANSFER','format','voice_queue_channel:remove','voice_queue_presence:remove','emitInboundVoiceQueueSummary','inbound','debug','[voiceQueueReport][queuesummary]\x20sending\x20voice_queue:save\x20event:','name','voice_queue:save','isNotNull','isUndefined','loopQueueShow','queues','[voiceQueueReport][queues]','isRunning','then','actionid','queuestatus','[voiceQueueReport][queuesummary]','createQueueSummaryReport','summaryEvent','createReport','handleInboundQueueSummaryReport','compareToInboundQueue','assign','type','outbound','custom:queuesummary','statusRequests','syncQueueSummaryComplete','completeEvent','push','[voiceQueueReport][queuesummary]\x20event:','[voiceQueueReport][queuesummary]\x20name:%s','[voiceQueueReport][queuesummarycomplete]\x20event:','custom:queuesummarycomplete','uniqueid','queuecallerjoinAt','position','count','info','[voiceQueueReport][queuecallerjoin]\x20name:%s\x20type:%s','pick','keys','emitVoiceQueueChannelSave','[%s][voiceQueueReport][queuecallerjoin]','last','queuecallercompleteAt','holdtime','originalposition','queuecallerabandon','queuecallerabandonAt','YYYY-MM-DD\x20HH:mm:ss','[voiceQueueReport][queuecallerabandon]\x20name:%s\x20type:%s','[%s][voiceQueueReport][queuecallerabandon]','syncQueueCallerLeave','[%s][voiceQueueReport][queuecallerleave]','connectedlinenum','connectedlinename','[voiceQueueReport][queuecallerleave]\x20name:%s\x20type:%s\x20connectedlinenum:%s\x20connectedlinename:%s','[%s][voiceQueueReport][agentconnect]','COMPLETEDBYAGENT','[voiceQueueReport][agentconnect]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETEDBYAGENT','assigned','lastAssignedTo','membername','queuecallerexitAt','reason','transfer','COMPLETED','[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETED','startsWith','channel','toLowerCase','local/','linkedid','add','FORWARDTRANSFER','transfertype','FORWARD','transferexten','destexten','transferuniqueid','COMPLETEDBY','toUpperCase','[%s][voiceQueueReport][varset]','value','variable','CONTINUE','TIMEOUT','timeout','custom:timeout','queuecallerleaveAt','varset','queueposition','EXITWITHKEY','[%s][voiceQueueReport][varset]\x20name:%s\x20type:%s\x20variable:%s\x20value:%s','addVariable','rtpaudioqosjitterbridged','rtpaudioqosloss','sipcallid','sipuri','bridgepeer','bridgepvtcallid','memberdynamic','memberinterface','memberpenalty','memberrealtime','includes','handleHangup','sumHoldTime','diff','seconds','length','total','sumBillable','lastevent','unmanaged','[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerunmanaged\x20event:','abandoned','[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerabandon\x20event:','custom:queuecallerabandon','sumDuration','[%s][voiceQueueReport][hangup]\x20sending\x20voiceQueueReport\x20event:','custom:voiceQueueReport','deleteChannelAfterTimeout','[%s][voiceQueueReport][hangup]','cause','transferid','cause-txt','[%s][voiceQueueReport][syncHangup]\x20No\x20available\x20data\x20in\x20queueReports\x20structure:\x20clear\x20action\x20in\x20variablea\x20and\x20channels\x20structures\x20needed','[%s][voiceQueueReport][attendedtransfer]','transfereeuniqueid','secondtransfererexten','secondtransfereruniqueid','ATTENDED','[%s][voiceQueueReport][attendedTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s','transfertargetuniqueid','origtransfererexten','origtransfereruniqueid','[%s][voiceQueueReport][blindtransfer]','BLIND','[%s][voiceQueueReport][blindTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s','syncHangup','BlindTransfer','mohstarttime','[%s][voiceQueueReport][musiconholdstart]\x20mohstarttime:%s','[%s][voiceQueueReport][musiconholdstart]'];(function(_0x2390bd,_0x212fbd){var _0x3a969d=function(_0x3dd049){while(--_0x3dd049){_0x2390bd['push'](_0x2390bd['shift']());}};_0x3a969d(++_0x212fbd);}(_0x8417,0xfa));var _0x7841=function(_0x4cfd4e,_0x54a832){_0x4cfd4e=_0x4cfd4e-0x0;var _0x47df9c=_0x8417[_0x4cfd4e];return _0x47df9c;};'use strict';var _=require(_0x7841('0x0'));var moment=require(_0x7841('0x1'));var util=require(_0x7841('0x2'));var Redis=require('ioredis');var config=require('../../../config/environment');var logger=require(_0x7841('0x3'))('ami');var ami=require(_0x7841('0x4'));var QueueReport=require(_0x7841('0x5'));var VoiceQueueSummary=require('../model/voiceQueueSummary');config[_0x7841('0x6')]=_[_0x7841('0x7')](config['redis'],{'host':_0x7841('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x7841('0x6')]));var Sequence=function(){};Sequence[_0x7841('0x9')][_0x7841('0xa')]=function(_0x443732){this['tail']=this['tail']?this['tail']['finally'](_0x443732):_0x443732();};function VoiceQueueReport(_0x35ae77){this[_0x7841('0xb')]=new Sequence();this['queueReports']={};this[_0x7841('0xc')]=_0x35ae77;this[_0x7841('0xd')]=_0x35ae77[_0x7841('0xd')];this['channels']=_0x35ae77['queueChannels'];this['voiceQueues']=_0x35ae77['voiceQueues'];this[_0x7841('0xe')]=_0x35ae77['campaigns'];this[_0x7841('0xf')]=initializeSummary();this[_0x7841('0x10')]={};ami['on'](_0x7841('0x11'),this[_0x7841('0x12')][_0x7841('0x13')](this));ami['on'](_0x7841('0x14'),this['syncQueueSummaryComplete'][_0x7841('0x13')](this));ami['on'](_0x7841('0x15'),this[_0x7841('0x16')][_0x7841('0x13')](this));ami['on'](_0x7841('0x17'),this[_0x7841('0x18')][_0x7841('0x13')](this));ami['on'](_0x7841('0x19'),this[_0x7841('0x1a')][_0x7841('0x13')](this));ami['on']('queuecallerabandon',this[_0x7841('0x1b')][_0x7841('0x13')](this));ami['on'](_0x7841('0x1c'),this['syncQueueCallerLeave'][_0x7841('0x13')](this));ami['on']('agentcomplete',this[_0x7841('0x1d')][_0x7841('0x13')](this));ami['on']('agentconnect',this[_0x7841('0x1e')]['bind'](this));ami['on']('varset',this[_0x7841('0x1f')][_0x7841('0x13')](this));ami['on'](_0x7841('0x20'),this['syncHangup']['bind'](this));ami['on'](_0x7841('0x21'),this[_0x7841('0x22')][_0x7841('0x13')](this));ami['on'](_0x7841('0x23'),this['syncMusicOnHoldStart'][_0x7841('0x13')](this));ami['on'](_0x7841('0x24'),this['syncMusicOnHoldStop'][_0x7841('0x13')](this));ami['on']('attendedtransfer',this[_0x7841('0x25')]['bind'](this));ami['on']('blindtransfer',this[_0x7841('0x26')]['bind'](this));this[_0x7841('0x27')]();this['loopQueueShow']();}function clearChannels(_0x16d236){if(!_[_0x7841('0x28')](_0x16d236)){for(var _0x40a4f9 in _0x16d236){if(_0x16d236['hasOwnProperty'](_0x40a4f9)){delete _0x16d236[_0x40a4f9];}}}}function clearCampaigns(_0x461caa){if(!_[_0x7841('0x28')](_0x461caa)){for(var _0x4f4b33 in _0x461caa){if(_0x461caa[_0x7841('0x29')](_0x4f4b33)){_0x461caa[_0x4f4b33][_0x7841('0x2a')]=0x0;}}}}function clearVoiceQueues(_0x1db3df){if(!_[_0x7841('0x28')](_0x1db3df)){for(var _0x4bc7d5 in _0x1db3df){if(_0x1db3df[_0x7841('0x29')](_0x4bc7d5)){_0x1db3df[_0x4bc7d5]['originated']=0x0;_0x1db3df[_0x4bc7d5]['talking']=0x0;_0x1db3df[_0x4bc7d5][_0x7841('0x2b')]=0x0;_0x1db3df[_0x4bc7d5][_0x7841('0x2c')]=0x0;_0x1db3df[_0x4bc7d5][_0x7841('0x2d')]=!![];}}}}function clearAgentBooked(_0x5f08cd){if(!_['isEmpty'](_0x5f08cd)){for(var _0x55c08a in _0x5f08cd){if(_0x5f08cd[_0x7841('0x29')](_0x55c08a)){_0x5f08cd[_0x55c08a][_0x7841('0x2e')]=!![];}}}}function initializeSummary(){return{'id':null,'completeEvent':null,'isRunning':![],'queues':{},'queuestatus':{},'statusRequests':0x0};}function hasCallerLeftTheQueue(_0x4bef68){return _0x4bef68[_0x7841('0x2f')]||_0x4bef68['queuecallerabandon']||_0x4bef68[_0x7841('0x30')];}VoiceQueueReport[_0x7841('0x9')][_0x7841('0x31')]=function(){var _0x29f9e5=this;for(var _0x301ac6 in this[_0x7841('0x32')]){if(this[_0x7841('0x32')]['hasOwnProperty'](_0x301ac6)&&!this[_0x7841('0x32')][_0x301ac6][_0x7841('0x33')]){this['sequence'][_0x7841('0xa')](function(){if(!_[_0x7841('0x34')](_0x29f9e5[_0x7841('0x32')][_0x301ac6])){return ami[_0x7841('0x35')]({'action':_0x7841('0x36'),'channel':_0x29f9e5[_0x7841('0x32')][_0x301ac6]['channel']})[_0x7841('0x37')](function(_0x42d3dd){if(_0x42d3dd['message']===_0x7841('0x38')){setTimeout(function(){if(_0x29f9e5[_0x7841('0x32')][_0x301ac6]){delete _0x29f9e5[_0x7841('0x32')][_0x301ac6];logger[_0x7841('0x39')](_0x7841('0x3a'),_0x301ac6,util[_0x7841('0x3b')](_0x42d3dd,{'showHidden':![],'depth':null}));}if(_0x29f9e5[_0x7841('0x3c')][_0x301ac6]){delete _0x29f9e5[_0x7841('0x3c')][_0x301ac6];logger[_0x7841('0x39')](_0x7841('0x3d'),_0x301ac6,util[_0x7841('0x3b')](_0x42d3dd,{'showHidden':![],'depth':null}));}if(_0x29f9e5[_0x7841('0x10')][_0x301ac6]){delete _0x29f9e5['variables'][_0x301ac6];logger['error'](_0x7841('0x3e'),_0x301ac6,util[_0x7841('0x3b')](_0x42d3dd,{'showHidden':![],'depth':null}));}},0x1f40);}});}});}}};VoiceQueueReport['prototype'][_0x7841('0x22')]=function(){logger[_0x7841('0x39')](_0x7841('0x3f'));clearChannels(this[_0x7841('0x32')]);this['clearQueueReport'](this['queueReports']);clearAgentBooked(this['agents']);clearVoiceQueues(this[_0x7841('0x40')]);clearCampaigns(this[_0x7841('0xe')]);this[_0x7841('0xf')]=initializeSummary();};VoiceQueueReport[_0x7841('0x9')][_0x7841('0x41')]=function(_0x5cf093){var _0x409abd=this;if(!_['isEmpty'](_0x5cf093)){for(var _0x399af3 in _0x5cf093){if(_0x5cf093[_0x7841('0x29')](_0x399af3)){_0x409abd[_0x7841('0x42')](_0x5cf093[_0x399af3],_0x7841('0x43'));delete _0x5cf093[_0x399af3];}}}};VoiceQueueReport['prototype'][_0x7841('0x44')]=function(_0x160f34,_0x6a8ee7,_0x16f0bb){io['to'](_0x160f34)[_0x7841('0x44')](_0x6a8ee7,_0x16f0bb);};VoiceQueueReport[_0x7841('0x9')]['emitVoiceQueueChannelSave']=function(_0xc40260,_0x106bdf){logger['debug'](_0x7841('0x45')+_0x106bdf+']\x20sending\x20voice_queue_channel:save\x20event:',_0xc40260['uniqueid'],util[_0x7841('0x3b')](_0xc40260,{'showHidden':![],'depth':null}));this[_0x7841('0x44')](util['format'](_0x7841('0x46'),_0xc40260[_0x7841('0x47')]),_0x7841('0x48'),_0xc40260);io[_0x7841('0x44')](_0x7841('0x49'),_0xc40260);};VoiceQueueReport['prototype'][_0x7841('0x42')]=function(_0x519046,_0x1d53d6){logger['debug'](_0x7841('0x45')+_0x1d53d6+']\x20sending\x20voice_queue_channel:remove\x20event:',_0x519046['uniqueid'],util[_0x7841('0x3b')](_0x519046,{'showHidden':![],'depth':null}));if(_0x519046[_0x7841('0x4a')]===_0x7841('0x4b')){return;}this['emit'](util[_0x7841('0x4c')](_0x7841('0x46'),_0x519046['queue']),_0x7841('0x4d'),_0x519046);io[_0x7841('0x44')](_0x7841('0x4e'),_0x519046);};VoiceQueueReport[_0x7841('0x9')][_0x7841('0x4f')]=function(_0x3c2712){if(_0x3c2712['type']===_0x7841('0x50')){logger[_0x7841('0x51')](_0x7841('0x52'),util[_0x7841('0x3b')](_0x3c2712,{'showHidden':![],'depth':null}));this[_0x7841('0x44')](util['format'](_0x7841('0x46'),_0x3c2712[_0x7841('0x53')]),_0x7841('0x54'),_0x3c2712);}};VoiceQueueReport[_0x7841('0x9')][_0x7841('0x55')]=function(_0x442404){return _0x442404!==null&&!_[_0x7841('0x56')](_0x442404);};VoiceQueueReport[_0x7841('0x9')][_0x7841('0x57')]=function(){var _0x4a6e12=this;setInterval(function(){_0x4a6e12['clearZombieChannels']();ami['Action']({'action':_0x7841('0x58')})['catch'](function(_0x3d202c){logger['error'](_0x7841('0x59'),util['inspect'](_0x3d202c,{'showHidden':![],'depth':null}));});},0x2710);};VoiceQueueReport[_0x7841('0x9')][_0x7841('0x27')]=function(){var _0x4e56cb=this;setInterval(function(){if(!_0x4e56cb[_0x7841('0xf')][_0x7841('0x5a')]){return ami[_0x7841('0x35')]({'action':_0x7841('0x11')})[_0x7841('0x5b')](function(_0x4c2d0e){_0x4e56cb['summary']['id']=_0x4c2d0e[_0x7841('0x5c')];_0x4e56cb[_0x7841('0xf')][_0x7841('0x5a')]=!![];_0x4e56cb[_0x7841('0xf')][_0x7841('0x5d')][_0x4c2d0e[_0x7841('0x5c')]]={};})[_0x7841('0x37')](function(_0xb61de3){logger[_0x7841('0x39')](_0x7841('0x5e'),util[_0x7841('0x3b')](_0xb61de3,{'showHidden':![],'depth':null}));});}},0x3e8);};VoiceQueueReport[_0x7841('0x9')][_0x7841('0x5f')]=function(_0x265f01,_0x59ea59){var _0x2c25ad;if(this['summary']&&this[_0x7841('0xf')][_0x7841('0x58')]&&this['summary'][_0x7841('0x58')][_0x265f01[_0x7841('0x53')]]){_0x2c25ad=this['summary']['queues'][_0x265f01['name']][_0x7841('0x60')];}var _0x58fe38=new VoiceQueueSummary(_0x265f01);return _0x58fe38[_0x7841('0x61')](_0x59ea59[_0x7841('0xd')],this[_0x7841('0xd')],_0x2c25ad,this['realtime'][_0x7841('0x32')]);};VoiceQueueReport[_0x7841('0x9')][_0x7841('0x62')]=function(_0x397c7e,_0x5237ce){var _0x24e27b=this[_0x7841('0x5f')](_0x397c7e,_0x5237ce);var _0x59f9d6=![];_0x59f9d6=_0x24e27b[_0x7841('0x63')](_0x397c7e);if(_0x59f9d6){Object[_0x7841('0x64')](_0x397c7e,_0x24e27b);this['realtime']['voiceQueues'][_0x397c7e[_0x7841('0x53')]]=_0x397c7e;this[_0x7841('0x4f')](_0x24e27b);}};VoiceQueueReport[_0x7841('0x9')][_0x7841('0x18')]=function(_0x953aef){var _0x48863=null;var _0x36870b=this['summary']['id'];if(this[_0x7841('0xf')][_0x7841('0x5d')][_0x36870b]){_0x48863=this[_0x7841('0xf')][_0x7841('0x5d')][_0x36870b][_0x953aef['actionid']];}if(!_0x48863){this['summary']=initializeSummary();return;}var _0x52382e=this['voiceQueues'][_0x48863['queue']];if(_0x52382e[_0x7841('0x65')]===_0x7841('0x50')){this[_0x7841('0x62')](_0x52382e,_0x48863);}else if(_0x52382e[_0x7841('0x65')]===_0x7841('0x66')){var _0x120a73=this['createQueueSummaryReport'](_0x52382e,_0x48863);ami[_0x7841('0x44')](_0x7841('0x67'),_0x120a73);}this[_0x7841('0xf')]['statusRequests']-=0x1;var _0xc0940b=this[_0x7841('0xf')][_0x7841('0x68')]>0x0?!![]:![];if(!_0xc0940b){return this[_0x7841('0x69')](this[_0x7841('0xf')][_0x7841('0x6a')]);}};VoiceQueueReport['prototype'][_0x7841('0x16')]=function(_0x5e0055){var _0x505f75=this[_0x7841('0xf')]['id'];if(this[_0x7841('0xf')][_0x7841('0x5d')][_0x505f75]&&this[_0x7841('0xf')]['queuestatus'][_0x505f75][_0x5e0055[_0x7841('0x5c')]]){this[_0x7841('0xf')][_0x7841('0x5d')][_0x505f75][_0x5e0055['actionid']][_0x7841('0xd')][_0x7841('0x6b')](_0x5e0055);}};VoiceQueueReport['prototype'][_0x7841('0x12')]=function(_0x45af0c){var _0x456fa5=this;try{if(this['isNotNull'](_0x45af0c)&&this[_0x7841('0x55')](_0x45af0c[_0x7841('0x47')])){logger[_0x7841('0x51')](_0x7841('0x6c'),util[_0x7841('0x3b')](_0x45af0c,{'showHidden':![],'depth':null}));var _0x4b16a6=this[_0x7841('0x40')][_0x45af0c['queue']];if(_0x4b16a6){logger[_0x7841('0x51')](_0x7841('0x6d'),_0x4b16a6[_0x7841('0x53')]);this['summary'][_0x7841('0x58')][_0x4b16a6[_0x7841('0x53')]]={'summaryEvent':_0x45af0c};this['summary'][_0x7841('0x68')]+=0x1;return ami[_0x7841('0x35')]({'action':_0x7841('0x5d'),'queue':_0x4b16a6['name']})[_0x7841('0x5b')](function(_0x5e6b9b){if(!_0x456fa5['summary']['queuestatus'][_0x45af0c['actionid']]){_0x456fa5[_0x7841('0xf')][_0x7841('0x5d')][_0x45af0c[_0x7841('0x5c')]]={};}_0x456fa5[_0x7841('0xf')][_0x7841('0x5d')][_0x45af0c[_0x7841('0x5c')]][_0x5e6b9b[_0x7841('0x5c')]]={'queue':_0x4b16a6[_0x7841('0x53')],'agents':[]};})['catch'](function(_0x9b4620){throw _0x9b4620;});}}}catch(_0x22a787){logger[_0x7841('0x39')](_0x7841('0x5e'),util['inspect'](_0x22a787,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7841('0x9')][_0x7841('0x69')]=function(_0x165d96){if(this[_0x7841('0xf')][_0x7841('0x68')]>0x0){this[_0x7841('0xf')][_0x7841('0x6a')]=_0x165d96;return;}logger[_0x7841('0x51')](_0x7841('0x6e'),util[_0x7841('0x3b')](_0x165d96,{'showHidden':![],'depth':null}));this['summary']=initializeSummary();ami[_0x7841('0x44')](_0x7841('0x6f'),{});};VoiceQueueReport['prototype'][_0x7841('0x1a')]=function(_0x2e4a2e){try{if(this[_0x7841('0x55')](_0x2e4a2e)){logger[_0x7841('0x51')]('[%s][voiceQueueReport][queuecallerjoin]',_0x2e4a2e[_0x7841('0x70')],util[_0x7841('0x3b')](_0x2e4a2e,{'showHidden':![],'depth':null}));if(_['isUndefined'](this[_0x7841('0x3c')][_0x2e4a2e['uniqueid']])){this[_0x7841('0x3c')][_0x2e4a2e[_0x7841('0x70')]]=[];}if(_[_0x7841('0x56')](this[_0x7841('0x32')][_0x2e4a2e[_0x7841('0x70')]])){this[_0x7841('0x32')][_0x2e4a2e['uniqueid']]={};}var _0x4109c=new QueueReport();_0x4109c[_0x7841('0x47')]=_0x2e4a2e['queue'];_0x4109c[_0x7841('0x65')]=this['voiceQueues'][_0x4109c[_0x7841('0x47')]]&&this[_0x7841('0x40')][_0x4109c[_0x7841('0x47')]][_0x7841('0x65')]?this[_0x7841('0x40')][_0x4109c[_0x7841('0x47')]][_0x7841('0x65')]||_0x7841('0x50'):_0x7841('0x50');_0x4109c[_0x7841('0x71')]=moment()[_0x7841('0x4c')]('YYYY-MM-DD\x20HH:mm:ss');_0x4109c[_0x7841('0x72')]=_0x2e4a2e[_0x7841('0x72')];_0x4109c[_0x7841('0x73')]=_0x2e4a2e['count'];_0x4109c[_0x7841('0x70')]=_0x2e4a2e[_0x7841('0x70')];logger[_0x7841('0x74')](_0x7841('0x75'),_0x4109c[_0x7841('0x47')],_0x4109c['type']);Object[_0x7841('0x64')](_0x4109c,_[_0x7841('0x76')](_0x2e4a2e,_[_0x7841('0x77')](_0x4109c)));this[_0x7841('0x3c')][_0x2e4a2e['uniqueid']][_0x7841('0x6b')](_0x4109c);this[_0x7841('0x32')][_0x2e4a2e['uniqueid']]=_0x4109c;this[_0x7841('0x78')](_0x4109c,'queuecallerjoin');}}catch(_0x4a8a0d){logger[_0x7841('0x39')](_0x7841('0x79'),_0x2e4a2e['uniqueid'],util['inspect'](_0x4a8a0d,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7841('0x9')]['syncQueueCallerAbandon']=function(_0x459748){try{if(this[_0x7841('0x55')](_0x459748)){logger[_0x7841('0x51')]('[%s][voiceQueueReport][queuecallerabandon]',_0x459748[_0x7841('0x70')],util[_0x7841('0x3b')](_0x459748,{'showHidden':![],'depth':null}));if(this[_0x7841('0x3c')][_0x459748[_0x7841('0x70')]]){var _0x384fac=_[_0x7841('0x7a')](this[_0x7841('0x3c')][_0x459748['uniqueid']]);_0x384fac[_0x7841('0x30')]=![];_0x384fac[_0x7841('0x7b')]=null;_0x384fac[_0x7841('0x7c')]=_0x459748[_0x7841('0x7c')];_0x384fac[_0x7841('0x7d')]=_0x459748[_0x7841('0x7d')];_0x384fac[_0x7841('0x7e')]=!![];_0x384fac[_0x7841('0x7f')]=moment()[_0x7841('0x4c')](_0x7841('0x80'));_0x384fac[_0x7841('0x4a')]='ABANDONED';_0x384fac['lastAssignedTo']=null;logger[_0x7841('0x74')](_0x7841('0x81'),_0x384fac[_0x7841('0x47')],_0x384fac[_0x7841('0x65')]);this[_0x7841('0x32')][_0x459748[_0x7841('0x70')]]=_0x384fac;this['emitVoiceQueueChannelRemove'](_0x384fac,_0x7841('0x7e'));}}}catch(_0x5a98a2){logger[_0x7841('0x39')](_0x7841('0x82'),_0x459748[_0x7841('0x70')],util[_0x7841('0x3b')](_0x5a98a2,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0x7841('0x83')]=function(_0x5d099c){try{if(this[_0x7841('0x55')](_0x5d099c)){logger[_0x7841('0x51')](_0x7841('0x84'),_0x5d099c['uniqueid'],util[_0x7841('0x3b')](_0x5d099c,{'showHidden':![],'depth':null}));if(this[_0x7841('0x3c')][_0x5d099c[_0x7841('0x70')]]){var _0x5dd80e=_[_0x7841('0x7a')](this[_0x7841('0x3c')][_0x5d099c['uniqueid']]);_0x5dd80e['queuecallerleaveAt']=moment()['format'](_0x7841('0x80'));_0x5dd80e[_0x7841('0x85')]=_0x5d099c[_0x7841('0x85')];_0x5dd80e[_0x7841('0x86')]=_0x5d099c[_0x7841('0x86')];logger[_0x7841('0x74')](_0x7841('0x87'),_0x5dd80e[_0x7841('0x47')],_0x5dd80e[_0x7841('0x65')],_0x5d099c[_0x7841('0x85')],_0x5d099c['connectedlinename']);this[_0x7841('0x32')][_0x5d099c['uniqueid']]=_0x5dd80e;this['emitVoiceQueueChannelSave'](_0x5dd80e,_0x7841('0x1c'));}}}catch(_0x2f2f22){logger['error'](_0x7841('0x84'),_0x5d099c[_0x7841('0x70')],util[_0x7841('0x3b')](_0x2f2f22,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7841('0x9')][_0x7841('0x1e')]=function(_0x3fec63){try{if(this[_0x7841('0x55')](_0x3fec63)){logger['debug'](_0x7841('0x88'),_0x3fec63[_0x7841('0x70')],util[_0x7841('0x3b')](_0x3fec63,{'showHidden':![],'depth':null}));if(this[_0x7841('0x3c')][_0x3fec63[_0x7841('0x70')]]){var _0x32cf0b=_[_0x7841('0x7a')](this['queueReports'][_0x3fec63['uniqueid']]);_0x32cf0b['queuecallercomplete']=!![];_0x32cf0b[_0x7841('0x4a')]=_0x7841('0x89');logger[_0x7841('0x74')](_0x7841('0x8a'),_0x32cf0b[_0x7841('0x47')],_0x32cf0b[_0x7841('0x65')]);}}}catch(_0x3bf570){logger[_0x7841('0x39')](_0x7841('0x88'),_0x3fec63[_0x7841('0x70')],util[_0x7841('0x3b')](_0x3bf570,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7841('0x9')]['syncAgentComplete']=function(_0x233d5b){try{if(this[_0x7841('0x55')](_0x233d5b)){logger['debug']('[%s][voiceQueueReport][agentcomplete]',_0x233d5b['uniqueid'],util['inspect'](_0x233d5b,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x233d5b[_0x7841('0x70')]]){var 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_0x334769=_[_0x7841('0x7a')](this[_0x7841('0x3c')][_0x233d5b[_0x7841('0x97')]]);_0x334769[_0x7841('0x30')]=![];_0x334769[_0x7841('0x2f')]=!![];_0x334769[_0x7841('0x8e')]=moment(_0x29ad8d['queuecallerjoinAt'])[_0x7841('0x98')](_0x233d5b[_0x7841('0x7c')],'seconds')['format'](_0x7841('0x80'));_0x334769[_0x7841('0x4a')]=_0x7841('0x99');_0x334769[_0x7841('0x90')]=!![];_0x334769[_0x7841('0x9a')]=_0x7841('0x9b');_0x334769[_0x7841('0x9c')]=_0x233d5b[_0x7841('0x9d')];_0x334769[_0x7841('0x9e')]=_0x233d5b[_0x7841('0x70')];logger[_0x7841('0x74')]('[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:FORWARDTRANSFER',_0x334769[_0x7841('0x47')],_0x334769[_0x7841('0x65')]);var _0x61a40e=this[_0x7841('0x3c')][_0x233d5b['linkedid']];this[_0x7841('0x3c')][_0x233d5b[_0x7841('0x97')]]=this['queueReports'][_0x233d5b['uniqueid']];this[_0x7841('0x3c')][_0x233d5b['uniqueid']]=_0x61a40e;}}else{_0x29ad8d[_0x7841('0x4a')]=_0x7841('0x9f')+_0x233d5b['reason'][_0x7841('0xa0')]();logger[_0x7841('0x74')]('[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:%s',_0x29ad8d[_0x7841('0x47')],_0x29ad8d[_0x7841('0x65')],_0x29ad8d[_0x7841('0x4a')]);}}}this[_0x7841('0x32')][_0x233d5b[_0x7841('0x70')]]=_0x29ad8d;}}}catch(_0x46d471){logger[_0x7841('0x39')]('[%s][voiceQueueReport][agentcomplete]',_0x233d5b['uniqueid'],util[_0x7841('0x3b')](_0x46d471,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7841('0x9')]['syncVarSet']=function(_0x579e86){try{if(this[_0x7841('0x55')](_0x579e86)){logger[_0x7841('0x51')](_0x7841('0xa1'),_0x579e86['uniqueid'],util[_0x7841('0x3b')](_0x579e86,{'showHidden':![],'depth':null}));this['addVariable'](_0x579e86[_0x7841('0x70')],_[_0x7841('0x77')](_0x579e86['variable'])[0x0],_0x579e86[_0x7841('0xa2')]);if(this['queueReports'][_0x579e86[_0x7841('0x70')]]){var _0x47ea03=_[_0x7841('0x7a')](this[_0x7841('0x3c')][_0x579e86[_0x7841('0x70')]]);if(_0x47ea03){if(this[_0x7841('0x55')](_0x579e86[_0x7841('0xa3')])&&this['isNotNull'](_0x579e86[_0x7841('0xa3')][_0x7841('0x5d')])){switch(_0x579e86[_0x7841('0xa2')]){case _0x7841('0xa4'):_0x47ea03['queuecallerexit']=![];_0x47ea03[_0x7841('0x8e')]=null;break;case 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if(this[_0x7841('0x55')](_0x579e86[_0x7841('0xa3')])&&this['isNotNull'](_0x579e86[_0x7841('0xa3')][_0x7841('0xaa')])){if(!_0x47ea03[_0x7841('0x7e')]){_0x47ea03[_0x7841('0x2f')]=!![];_0x47ea03[_0x7841('0x8e')]=moment()[_0x7841('0x4c')](_0x7841('0x80'));_0x47ea03['queuecallerexitreason']=_0x7841('0xab');_0x47ea03[_0x7841('0xa8')]=moment()['format'](_0x7841('0x80'));this[_0x7841('0x32')][_0x579e86['uniqueid']]=_0x47ea03;}}logger['info'](_0x7841('0xac'),_0x579e86['uniqueid'],_0x47ea03[_0x7841('0x47')],_0x47ea03[_0x7841('0x65')],_[_0x7841('0x77')](_0x579e86[_0x7841('0xa3')])[0x0],_0x579e86[_0x7841('0xa2')]);_0x47ea03[_0x7841('0x10')]=this[_0x7841('0x10')][_0x579e86[_0x7841('0x70')]];}}}}catch(_0xb93afd){logger['error'](_0x7841('0xa1'),_0x579e86[_0x7841('0x70')],util[_0x7841('0x3b')](_0xb93afd,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0x7841('0xad')]=function(_0x677ad3,_0x39f0ad,_0x208065){var _0x406727=['rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitter',_0x7841('0xae'),_0x7841('0xaf'),'rtpaudioqoslossbridged','rtpaudioqosrtt','rtpaudioqosrttbridged',_0x7841('0xb0'),_0x7841('0xb1'),_0x7841('0xb2'),_0x7841('0xb3'),'membercalls',_0x7841('0xb4'),_0x7841('0xb5'),'memberlastcall',_0x7841('0x8d'),_0x7841('0xb6'),_0x7841('0xb7')];if(!_[_0x7841('0x34')](_0x39f0ad)&&!_[_0x7841('0xb8')](_0x406727,_0x39f0ad)){if(_[_0x7841('0x56')](this[_0x7841('0x10')][_0x677ad3])){this[_0x7841('0x10')][_0x677ad3]={};}this[_0x7841('0x10')][_0x677ad3][_0x39f0ad]=_0x208065;}};VoiceQueueReport[_0x7841('0x9')][_0x7841('0xb9')]=function(_0x29898f,_0x5f5c68,_0x5e0f51){try{var _0x5ed21e={};if(this[_0x7841('0x3c')][_0x29898f]){for(var _0x599e0e=0x0;_0x599e0e<this[_0x7841('0x3c')][_0x29898f]['length'];_0x599e0e+=0x1){_0x5ed21e=this[_0x7841('0x3c')][_0x29898f][_0x599e0e];var _0x2bc146=this[_0x7841('0x40')][_0x5ed21e[_0x7841('0x47')]];if(_0x2bc146){_0x2bc146[_0x7841('0xba')]+=moment(_0x5ed21e['queuecallerleaveAt'])[_0x7841('0xbb')](_0x5ed21e['queuecallerjoinAt'],_0x7841('0xbc'))||0x0;if(_0x5e0f51&&_0x5ed21e[_0x7841('0x4a')]===_0x7841('0x4b')){_0x5ed21e[_0x7841('0x4a')]=_0x7841('0x89');}if(_0x599e0e===this[_0x7841('0x3c')][_0x29898f][_0x7841('0xbd')]-0x1){_0x2bc146['sumDuration']+=moment()['milliseconds'](0x0)['diff'](_0x5ed21e['queuecallerjoinAt'],_0x7841('0xbc'));if(hasCallerLeftTheQueue(_0x5ed21e)&&_0x5ed21e[_0x7841('0x4a')]!=='ATTENDEDTRANSFER'){_0x2bc146[_0x7841('0xbe')]+=0x1;}if(_0x5ed21e[_0x7841('0x30')]){_0x2bc146['answered']+=0x1;_0x2bc146[_0x7841('0xbf')]+=moment()['milliseconds'](0x0)[_0x7841('0xbb')](_0x5ed21e[_0x7841('0xa8')],_0x7841('0xbc'));_0x5ed21e[_0x7841('0x7b')]=moment()[_0x7841('0x4c')](_0x7841('0x80'));_0x5ed21e['queuecallerexit']=![];_0x5ed21e['queuecallerexitAt']=null;}if(_0x5ed21e[_0x7841('0x2f')]&&_0x5ed21e[_0x7841('0x90')]!=!![]){_0x2bc146['unmanaged']+=0x1;_0x5ed21e[_0x7841('0xc0')]=_0x7841('0xc1');logger['debug'](_0x7841('0xc2'),_0x29898f,util[_0x7841('0x3b')](_0x5ed21e,{'showHidden':![],'depth':null}));ami[_0x7841('0x44')]('custom:queuecallerunmanaged',_0x5ed21e);}if(_0x5ed21e[_0x7841('0x7e')]){_0x2bc146[_0x7841('0xc3')]+=0x1;_0x5ed21e['lastevent']=_0x7841('0xc3');logger[_0x7841('0x51')](_0x7841('0xc4'),_0x29898f,util['inspect'](_0x5ed21e,{'showHidden':![],'depth':null}));ami[_0x7841('0x44')](_0x7841('0xc5'),_0x5ed21e);}}else{_0x2bc146[_0x7841('0xc6')]+=_0x2bc146[_0x7841('0xba')];}logger[_0x7841('0x74')]('[%s][voiceQueueReport][hangup]\x20name:%s\x20type:%s\x20reason:%s',_0x29898f,_0x5ed21e[_0x7841('0x47')],_0x5ed21e[_0x7841('0x65')],_0x5f5c68);this[_0x7841('0x32')][_0x29898f]=_0x5ed21e;Object['assign'](this['voiceQueues'][_0x5ed21e[_0x7841('0x47')]],_0x2bc146);if(_0x5ed21e[_0x7841('0xa8')]){this['emitVoiceQueueChannelRemove'](_0x5ed21e,_0x7841('0x20'));}}}logger['debug'](_0x7841('0xc7'),_0x29898f,util['inspect'](this[_0x7841('0x3c')][_0x29898f],{'showHidden':![],'depth':null}));if(hasCallerLeftTheQueue(_0x5ed21e)&&_0x5ed21e[_0x7841('0x4a')]!=='ATTENDEDTRANSFER'){ami[_0x7841('0x44')](_0x7841('0xc8'),this[_0x7841('0x3c')][_0x29898f]);if(this[_0x7841('0x3c')][_0x29898f]){delete this[_0x7841('0x3c')][_0x29898f];}if(this[_0x7841('0x32')][_0x29898f]){this[_0x7841('0xc9')](_0x29898f);}if(this[_0x7841('0x10')][_0x29898f]){delete this[_0x7841('0x10')][_0x29898f];}}}}catch(_0x496034){logger[_0x7841('0x39')]('[%s][voiceQueueReport][handleHangup]',_0x29898f,util[_0x7841('0x3b')](_0x496034,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7841('0x9')]['syncHangup']=function(_0x177ac){try{if(this[_0x7841('0x55')](_0x177ac)){logger['debug'](_0x7841('0xca'),_0x177ac[_0x7841('0x70')],util[_0x7841('0x3b')](_0x177ac,{'showHidden':![],'depth':null}));if(this[_0x7841('0x3c')][_0x177ac['uniqueid']]){return this[_0x7841('0xb9')](_0x177ac[_0x7841('0x70')],_0x177ac['cause-txt'],![]);}if(this['queueReports'][_0x177ac['linkedid']]){if(_0x177ac[_0x7841('0xcb')]==='21'){return;}return this[_0x7841('0xb9')](_0x177ac[_0x7841('0x97')],_0x177ac['cause-txt'],!![]);}var _0x570f3e=Object[_0x7841('0x77')](this[_0x7841('0x3c')]);for(var 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this[_0x7841('0x10')][_0x177ac['uniqueid']];}}}}catch(_0x246d03){logger[_0x7841('0x39')](_0x7841('0xca'),_0x177ac[_0x7841('0x70')],util[_0x7841('0x3b')](_0x246d03,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7841('0x9')][_0x7841('0x25')]=function(_0x105745){try{if(this[_0x7841('0x55')](_0x105745)){logger[_0x7841('0x51')](_0x7841('0xcf'),_0x105745['uniqueid'],util[_0x7841('0x3b')](_0x105745,{'showHidden':![],'depth':null}));var _0x1a8cba;var _0x1f1eb6;var _0x580198;if(this['queueReports'][_0x105745[_0x7841('0xd0')]]){_0x1a8cba=_[_0x7841('0x7a')](this[_0x7841('0x3c')][_0x105745[_0x7841('0xd0')]]);_0x1a8cba[_0x7841('0x9c')]=_0x105745[_0x7841('0xd1')];_0x1a8cba[_0x7841('0x9e')]=_0x105745[_0x7841('0xd2')];_0x1a8cba[_0x7841('0x4a')]=_0x7841('0x4b');_0x1a8cba[_0x7841('0x90')]=!![];_0x1a8cba[_0x7841('0x9a')]=_0x7841('0xd3');if(this[_0x7841('0x3c')][_0x105745[_0x7841('0xd2')]]){_0x580198=this[_0x7841('0x3c')][_0x105745[_0x7841('0xd2')]];this[_0x7841('0x3c')][_0x105745[_0x7841('0xd2')]]=this[_0x7841('0x3c')][_0x105745[_0x7841('0xd0')]];this['queueReports'][_0x105745[_0x7841('0xd0')]]=_0x580198;_0x1f1eb6=_['last'](this[_0x7841('0x3c')][_0x105745[_0x7841('0xd0')]]);_0x1f1eb6[_0x7841('0x33')]=!![];}logger[_0x7841('0x74')](_0x7841('0xd4'),_0x105745[_0x7841('0x70')],_0x1a8cba[_0x7841('0x47')],_0x1a8cba[_0x7841('0x65')],_0x1a8cba[_0x7841('0x9c')],_0x1a8cba[_0x7841('0x9e')]);}else if(this[_0x7841('0x3c')][_0x105745[_0x7841('0xd5')]]){_0x1a8cba=_[_0x7841('0x7a')](this[_0x7841('0x3c')][_0x105745[_0x7841('0xd5')]]);_0x1a8cba[_0x7841('0x9c')]=_0x105745[_0x7841('0xd6')];_0x1a8cba[_0x7841('0x9e')]=_0x105745[_0x7841('0xd7')];_0x1a8cba['queuecallerexitreason']=_0x7841('0x4b');_0x1a8cba[_0x7841('0x90')]=!![];_0x1a8cba[_0x7841('0x9a')]=_0x7841('0xd3');if(this['queueReports'][_0x105745[_0x7841('0xd7')]]){_0x580198=this[_0x7841('0x3c')][_0x105745[_0x7841('0xd7')]];this[_0x7841('0x3c')][_0x105745[_0x7841('0xd7')]]=this[_0x7841('0x3c')][_0x105745[_0x7841('0xd5')]];this[_0x7841('0x3c')][_0x105745[_0x7841('0xd5')]]=_0x580198;_0x1f1eb6=_[_0x7841('0x7a')](this['queueReports'][_0x105745[_0x7841('0xd5')]]);_0x1f1eb6[_0x7841('0x33')]=!![];}logger[_0x7841('0x74')](_0x7841('0xd4'),_0x105745[_0x7841('0x70')],_0x1a8cba[_0x7841('0x47')],_0x1a8cba[_0x7841('0x65')],_0x1a8cba['transferexten'],_0x1a8cba[_0x7841('0x9e')]);}else if(this[_0x7841('0x3c')][_0x105745[_0x7841('0xd7')]]){_0x1a8cba=_[_0x7841('0x7a')](this[_0x7841('0x3c')][_0x105745['origtransfereruniqueid']]);_0x1a8cba[_0x7841('0x9c')]=_0x105745[_0x7841('0xd6')];_0x1a8cba[_0x7841('0x9e')]=_0x105745[_0x7841('0xd7')];_0x1a8cba[_0x7841('0x4a')]='ATTENDEDTRANSFER';_0x1a8cba[_0x7841('0x90')]=!![];_0x1a8cba[_0x7841('0x9a')]='ATTENDED';_0x1a8cba[_0x7841('0x33')]=!![];_0x1a8cba[_0x7841('0xcc')]=_0x105745[_0x7841('0xd0')];}else if(this[_0x7841('0x3c')][_0x105745[_0x7841('0xd2')]]){_0x1a8cba=_[_0x7841('0x7a')](this[_0x7841('0x3c')][_0x105745[_0x7841('0xd2')]]);_0x1a8cba['transferexten']=_0x105745[_0x7841('0xd1')];_0x1a8cba[_0x7841('0x9e')]=_0x105745['secondtransfereruniqueid'];_0x1a8cba[_0x7841('0x4a')]='ATTENDEDTRANSFER';_0x1a8cba[_0x7841('0x90')]=!![];_0x1a8cba[_0x7841('0x9a')]=_0x7841('0xd3');_0x1a8cba[_0x7841('0x33')]=!![];_0x1a8cba[_0x7841('0xcc')]=_0x105745[_0x7841('0xd5')];}}}catch(_0x442bf6){logger[_0x7841('0x39')](_0x7841('0xcf'),_0x105745[_0x7841('0x70')],util['inspect'](_0x442bf6,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7841('0x9')]['syncBlindTransfer']=function(_0x16bdc7){try{if(this[_0x7841('0x55')](_0x16bdc7)){logger[_0x7841('0x51')](_0x7841('0xd8'),_0x16bdc7[_0x7841('0x70')],util['inspect'](_0x16bdc7,{'showHidden':![],'depth':null}));if(this[_0x7841('0x3c')][_0x16bdc7['transfereeuniqueid']]){var _0x18529d=_[_0x7841('0x7a')](this[_0x7841('0x3c')][_0x16bdc7[_0x7841('0xd0')]]);_0x18529d['queuecallerexitreason']='BLINDTRANSFER';_0x18529d['transfer']=!![];_0x18529d['transfertype']=_0x7841('0xd9');_0x18529d[_0x7841('0x9c')]=_0x16bdc7['extension'];_0x18529d[_0x7841('0x9e')]=_0x16bdc7[_0x7841('0xd0')];logger['info'](_0x7841('0xda'),_0x16bdc7[_0x7841('0x70')],_0x18529d['queue'],_0x18529d[_0x7841('0x65')],_0x18529d[_0x7841('0x9c')],_0x18529d[_0x7841('0x9e')]);this[_0x7841('0xdb')]({'event':_0x7841('0xdc'),'uniqueid':_0x16bdc7['transfereeuniqueid'],'context':_0x16bdc7['context'],'channel':_0x16bdc7['transfererchannel']});}}}catch(_0x20a7a5){logger[_0x7841('0x39')](_0x7841('0xd8'),_0x16bdc7[_0x7841('0x70')],util[_0x7841('0x3b')](_0x20a7a5,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7841('0x9')]['syncMusicOnHoldStart']=function(_0x1cd1f3){try{if(this[_0x7841('0x55')](_0x1cd1f3)){logger[_0x7841('0x51')]('[%s][voiceQueueReport][musiconholdstart]',_0x1cd1f3['uniqueid'],util[_0x7841('0x3b')](_0x1cd1f3,{'showHidden':![],'depth':null}));if(this[_0x7841('0x3c')][_0x1cd1f3['uniqueid']]){var _0x559312=_[_0x7841('0x7a')](this[_0x7841('0x3c')][_0x1cd1f3[_0x7841('0x70')]]);if(!_['isNil'](_0x559312[_0x7841('0xa8')])){_0x559312[_0x7841('0xdd')]=moment()['format'](_0x7841('0x80'));logger[_0x7841('0x74')](_0x7841('0xde'),_0x1cd1f3['uniqueid'],_0x559312['mohstarttime']);}}}}catch(_0x37a82f){logger[_0x7841('0x39')](_0x7841('0xdf'),_0x1cd1f3[_0x7841('0x70')],util['inspect'](_0x37a82f,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7841('0x9')][_0x7841('0xe0')]=function(_0x46d2e2){try{if(this['isNotNull'](_0x46d2e2)){logger[_0x7841('0x51')](_0x7841('0xe1'),_0x46d2e2[_0x7841('0x70')],util[_0x7841('0x3b')](_0x46d2e2,{'showHidden':![],'depth':null}));if(this[_0x7841('0x3c')][_0x46d2e2[_0x7841('0x70')]]){var _0x4e1886=_[_0x7841('0x7a')](this[_0x7841('0x3c')][_0x46d2e2[_0x7841('0x70')]]);if(!_['isNil'](_0x4e1886[_0x7841('0xdd')])){_0x4e1886[_0x7841('0xe2')]+=moment()['milliseconds'](0x0)[_0x7841('0xbb')](_0x4e1886[_0x7841('0xdd')],'seconds');logger['info'](_0x7841('0xe3'),_0x46d2e2[_0x7841('0x70')],_0x4e1886['mohtime']);delete _0x4e1886[_0x7841('0xdd')];}}}}catch(_0x41688a){logger[_0x7841('0x39')](_0x7841('0xe1'),_0x46d2e2[_0x7841('0x70')],util[_0x7841('0x3b')](_0x41688a,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7841('0x9')][_0x7841('0xe4')]=function(_0x319797){try{if(this[_0x7841('0x55')](_0x319797)){logger[_0x7841('0x51')](_0x7841('0xe5'),_0x319797[_0x7841('0x70')],util[_0x7841('0x3b')](_0x319797,{'showHidden':![],'depth':null}));if(_0x319797['application'][_0x7841('0x95')]()==='set'){_0x319797['applicationdata']=(_0x319797[_0x7841('0xe6')]||_0x319797[_0x7841('0xe7')])['toLowerCase']();if(_[_0x7841('0x93')](_0x319797['applicationdata'][_0x7841('0x95')](),_0x7841('0xe8'))){logger[_0x7841('0x74')](_0x7841('0xe9'),_0x319797['uniqueid'],_0x319797[_0x7841('0xea')],_0x319797[_0x7841('0xe7')]);if(_[_0x7841('0x56')](this[_0x7841('0x32')][_0x319797[_0x7841('0x70')]]))this[_0x7841('0x32')][_0x319797['uniqueid']]={};var _0x1100e5=_0x319797[_0x7841('0xe7')]['split']('=');var _0x21936b=_0x1100e5[0x0][_0x7841('0x95')]()[_0x7841('0xeb')](/cdr\((.*)\)/);if(_0x21936b)this[_0x7841('0x32')][_0x319797[_0x7841('0x70')]][_0x21936b[0x1]]=_0x1100e5[0x1];}}}}catch(_0x128014){logger['error'](_0x7841('0xec'),_0x319797[_0x7841('0x70')],util['inspect'](_0x128014,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7841('0x9')][_0x7841('0xc9')]=function(_0x1abe20,_0x33c64a=0x2710){if(this[_0x7841('0x32')][_0x1abe20]){setTimeout(()=>{delete this[_0x7841('0x32')][_0x1abe20];},_0x33c64a);}};module['exports']=VoiceQueueReport;
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff