Built motion from commit 10af8726.|2.6.34
[motion2.git] / server / services / ami / report / voiceQueueReport.js
index 62a11c0..ebef66f 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xaf87=['../../../config/logger','ami','../ami','../model/queueReport','defaults','redis','localhost','socket.io-emitter','prototype','enqueue','tail','finally','realtime','agents','queueChannels','voiceQueues','campaigns','summary','variables','syncQueueSummary','syncQueueSummaryComplete','bind','queuemember','syncQueueMember','queuestatuscomplete','syncQueueStatusComplete','queuecallerjoin','syncQueueCallerJoin','queuecallerleave','syncQueueCallerLeave','agentcomplete','syncAgentComplete','agentconnect','syncAgentConnect','varset','syncVarSet','hangup','syncHangup','fullybooted','musiconholdstart','syncMusicOnHoldStart','musiconholdstop','syncMusicOnHoldStop','attendedtransfer','blindtransfer','syncBlindTransfer','loopQueueSummary','loopQueueShow','isEmpty','originated','hasOwnProperty','talking','pTalking','queueStatusComplete','unlockRR','queuecallerabandon','clearZombieChannels','channels','switch','sequence','isNil','Action','status','channel','catch','message','No\x20such\x20channel','error','inspect','queueReports','[%s][voiceQueueReport][checkVariables]','syncFullyBooted','[FullyBooted]\x20clear\x20realtime','clearQueueReport','emitVoiceQueueChannelRemove','clearqueuereport','emit','emitVoiceQueueChannelSave','debug',']\x20sending\x20voice_queue_channel:save\x20event:','uniqueid','voice:queue:%s','queue','voice_queue_presence:save','[%s][voiceQueueReport][',']\x20sending\x20voice_queue_channel:remove\x20event:','queuecallerexitreason','ATTENDEDTRANSFER','format','voice_queue_channel:remove','inbound','voice_queue:save','isUndefined','queues','[voiceQueueReport][queues]','isRunning','queuesummary','actionid','queuestatus','[voiceQueueReport][queuesummary]','name','summaryEvent','createQueueSummaryReport','compareToInboundQueue','assign','emitInboundVoiceQueueSummary','type','handleInboundQueueSummaryReport','outbound','custom:queuesummary','statusRequests','push','isNotNull','completeEvent','[voiceQueueReport][queuesummarycomplete]\x20event:','custom:queuesummarycomplete','[%s][voiceQueueReport][queuecallerjoin]','queuecallerjoinAt','YYYY-MM-DD\x20HH:mm:ss','position','count','routealias','[voiceQueueReport][queuecallerjoin]\x20name:%s\x20type:%s','pick','syncQueueCallerAbandon','[%s][voiceQueueReport][queuecallerabandon]','holdtime','originalposition','queuecallerabandonAt','[voiceQueueReport][queuecallerabandon]\x20name:%s\x20type:%s','[%s][voiceQueueReport][queuecallerleave]','last','connectedlinenum','connectedlinename','info','[voiceQueueReport][queuecallerleave]\x20name:%s\x20type:%s\x20connectedlinenum:%s\x20connectedlinename:%s','[%s][voiceQueueReport][agentconnect]','queuecallercomplete','COMPLETEDBYAGENT','[%s][voiceQueueReport][agentcomplete]','assigned','lastAssignedTo','membername','queuecallerexit','queuecallerexitAt','transfer','reason','[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETED','startsWith','toLowerCase','local/','linkedid','seconds','FORWARDTRANSFER','transferexten','destexten','transferuniqueid','[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:FORWARDTRANSFER','toUpperCase','[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:%s','[%s][voiceQueueReport][varset]','addVariable','variable','value','CONTINUE','TIMEOUT','lastevent','timeout','queuecallerleaveAt','[%s][voiceQueueReport][varset]\x20sending\x20timeout\x20event:','custom:timeout','EXITWITHKEY','[%s][voiceQueueReport][varset]\x20name:%s\x20type:%s\x20variable:%s\x20value:%s','rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitter','rtpaudioqosjitterbridged','rtpaudioqosloss','rtpaudioqoslossbridged','rtpaudioqosrttbridged','sipcallid','sipuri','bridgepvtcallid','membercalls','memberdynamic','memberinterface','memberpenalty','memberrealtime','includes','handleHangup','length','sumHoldTime','diff','sumDuration','milliseconds','total','answered','sumBillable','unmanaged','[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerunmanaged\x20event:','abandoned','[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerabandon\x20event:','custom:voiceQueueReport','[%s][voiceQueueReport][hangup]','cause-txt','cause','transferid','[%s][voiceQueueReport][syncHangup]\x20No\x20available\x20data\x20in\x20queueReports\x20structure:\x20clear\x20action\x20in\x20variablea\x20and\x20channels\x20structures\x20needed','syncAttendedTransfer','[%s][voiceQueueReport][attendedtransfer]','transfereeuniqueid','secondtransfererexten','secondtransfereruniqueid','transfertype','ATTENDED','[%s][voiceQueueReport][attendedTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s','transfertargetuniqueid','origtransfererexten','origtransfereruniqueid','BLINDTRANSFER','BLIND','extension','[%s][voiceQueueReport][blindTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s','BlindTransfer','context','transfererchannel','[%s][voiceQueueReport][musiconholdstart]','mohstarttime','[%s][voiceQueueReport][musiconholdstop]','mohtime','syncNewExten','[%s][voiceQueueReport][newexten]\x20event:','application','set','applicationdata','appdata','CDR(routeAlias)','cdr(','[%s][voiceQueueReport][newexten]','exports','util','../../../config/environment'];(function(_0x4c6065,_0x209b7f){var _0x1dbcad=function(_0x5bc182){while(--_0x5bc182){_0x4c6065['push'](_0x4c6065['shift']());}};_0x1dbcad(++_0x209b7f);}(_0xaf87,0x1e2));var _0x7af8=function(_0x52aad7,_0x2a23c5){_0x52aad7=_0x52aad7-0x0;var _0x46c2b1=_0xaf87[_0x52aad7];return _0x46c2b1;};'use strict';var _=require('lodash');var moment=require('moment');var util=require(_0x7af8('0x0'));var Redis=require('ioredis');var config=require(_0x7af8('0x1'));var logger=require(_0x7af8('0x2'))(_0x7af8('0x3'));var ami=require(_0x7af8('0x4'));var QueueReport=require(_0x7af8('0x5'));var VoiceQueueSummary=require('../model/voiceQueueSummary');config['redis']=_[_0x7af8('0x6')](config[_0x7af8('0x7')],{'host':_0x7af8('0x8'),'port':0x18eb});var io=require(_0x7af8('0x9'))(new Redis(config[_0x7af8('0x7')]));var Sequence=function(){};Sequence[_0x7af8('0xa')][_0x7af8('0xb')]=function(_0x4cac69){this[_0x7af8('0xc')]=this[_0x7af8('0xc')]?this['tail'][_0x7af8('0xd')](_0x4cac69):_0x4cac69();};function VoiceQueueReport(_0x250ac9){this['sequence']=new Sequence();this['queueReports']={};this[_0x7af8('0xe')]=_0x250ac9;this[_0x7af8('0xf')]=_0x250ac9[_0x7af8('0xf')];this['channels']=_0x250ac9[_0x7af8('0x10')];this[_0x7af8('0x11')]=_0x250ac9['voiceQueues'];this['campaigns']=_0x250ac9[_0x7af8('0x12')];this[_0x7af8('0x13')]=initializeSummary();this[_0x7af8('0x14')]={};ami['on']('queuesummary',this[_0x7af8('0x15')]['bind'](this));ami['on']('queuesummarycomplete',this[_0x7af8('0x16')][_0x7af8('0x17')](this));ami['on'](_0x7af8('0x18'),this[_0x7af8('0x19')][_0x7af8('0x17')](this));ami['on'](_0x7af8('0x1a'),this[_0x7af8('0x1b')][_0x7af8('0x17')](this));ami['on'](_0x7af8('0x1c'),this[_0x7af8('0x1d')][_0x7af8('0x17')](this));ami['on']('queuecallerabandon',this['syncQueueCallerAbandon'][_0x7af8('0x17')](this));ami['on'](_0x7af8('0x1e'),this[_0x7af8('0x1f')][_0x7af8('0x17')](this));ami['on'](_0x7af8('0x20'),this[_0x7af8('0x21')][_0x7af8('0x17')](this));ami['on'](_0x7af8('0x22'),this[_0x7af8('0x23')][_0x7af8('0x17')](this));ami['on'](_0x7af8('0x24'),this[_0x7af8('0x25')][_0x7af8('0x17')](this));ami['on'](_0x7af8('0x26'),this[_0x7af8('0x27')][_0x7af8('0x17')](this));ami['on'](_0x7af8('0x28'),this['syncFullyBooted'][_0x7af8('0x17')](this));ami['on'](_0x7af8('0x29'),this[_0x7af8('0x2a')][_0x7af8('0x17')](this));ami['on'](_0x7af8('0x2b'),this[_0x7af8('0x2c')][_0x7af8('0x17')](this));ami['on'](_0x7af8('0x2d'),this['syncAttendedTransfer'][_0x7af8('0x17')](this));ami['on'](_0x7af8('0x2e'),this[_0x7af8('0x2f')][_0x7af8('0x17')](this));this[_0x7af8('0x30')]();this[_0x7af8('0x31')]();}function clearChannels(_0x4e1aef){if(!_[_0x7af8('0x32')](_0x4e1aef)){for(var _0x3a64ab in _0x4e1aef){if(_0x4e1aef['hasOwnProperty'](_0x3a64ab)){delete _0x4e1aef[_0x3a64ab];}}}}function clearCampaigns(_0x3bd3aa){if(!_[_0x7af8('0x32')](_0x3bd3aa)){for(var _0x2e8a9d in _0x3bd3aa){if(_0x3bd3aa['hasOwnProperty'](_0x2e8a9d)){_0x3bd3aa[_0x2e8a9d][_0x7af8('0x33')]=0x0;}}}}function clearVoiceQueues(_0x2ff86c){if(!_[_0x7af8('0x32')](_0x2ff86c)){for(var _0x181ca2 in _0x2ff86c){if(_0x2ff86c[_0x7af8('0x34')](_0x181ca2)){_0x2ff86c[_0x181ca2][_0x7af8('0x33')]=0x0;_0x2ff86c[_0x181ca2][_0x7af8('0x35')]=0x0;_0x2ff86c[_0x181ca2][_0x7af8('0x36')]=0x0;_0x2ff86c[_0x181ca2]['waiting']=0x0;_0x2ff86c[_0x181ca2][_0x7af8('0x37')]=!![];}}}}function clearAgentBooked(_0x440bde){if(!_[_0x7af8('0x32')](_0x440bde)){for(var _0x5992f0 in _0x440bde){if(_0x440bde[_0x7af8('0x34')](_0x5992f0)){_0x440bde[_0x5992f0][_0x7af8('0x38')]=!![];}}}}function initializeSummary(){return{'id':null,'completeEvent':null,'isRunning':![],'queues':{},'queuestatus':{},'statusRequests':0x0};}function hasCallerLeftTheQueue(_0x3e8f1c){return _0x3e8f1c['queuecallerexit']||_0x3e8f1c[_0x7af8('0x39')]||_0x3e8f1c['queuecallercomplete'];}VoiceQueueReport['prototype'][_0x7af8('0x3a')]=function(){var _0x3608b8=this;for(var _0x910a7c in this[_0x7af8('0x3b')]){if(this[_0x7af8('0x3b')]['hasOwnProperty'](_0x910a7c)&&!this['channels'][_0x910a7c][_0x7af8('0x3c')]){this[_0x7af8('0x3d')][_0x7af8('0xb')](function(){if(!_[_0x7af8('0x3e')](_0x3608b8[_0x7af8('0x3b')][_0x910a7c])){return ami[_0x7af8('0x3f')]({'action':_0x7af8('0x40'),'channel':_0x3608b8[_0x7af8('0x3b')][_0x910a7c][_0x7af8('0x41')]})[_0x7af8('0x42')](function(_0x17fedb){if(_0x17fedb[_0x7af8('0x43')]===_0x7af8('0x44')){setTimeout(function(){if(_0x3608b8[_0x7af8('0x3b')][_0x910a7c]){delete _0x3608b8[_0x7af8('0x3b')][_0x910a7c];logger[_0x7af8('0x45')]('[%s][voiceQueueReport][checkChannel]',_0x910a7c,util[_0x7af8('0x46')](_0x17fedb,{'showHidden':![],'depth':null}));}if(_0x3608b8[_0x7af8('0x47')][_0x910a7c]){delete _0x3608b8[_0x7af8('0x47')][_0x910a7c];logger[_0x7af8('0x45')]('[%s][voiceQueueReport][checkQueueReport]',_0x910a7c,util[_0x7af8('0x46')](_0x17fedb,{'showHidden':![],'depth':null}));}if(_0x3608b8['variables'][_0x910a7c]){delete _0x3608b8[_0x7af8('0x14')][_0x910a7c];logger[_0x7af8('0x45')](_0x7af8('0x48'),_0x910a7c,util[_0x7af8('0x46')](_0x17fedb,{'showHidden':![],'depth':null}));}},0x1f40);}});}});}}};VoiceQueueReport[_0x7af8('0xa')][_0x7af8('0x49')]=function(){logger['error'](_0x7af8('0x4a'));clearChannels(this[_0x7af8('0x3b')]);this[_0x7af8('0x4b')](this[_0x7af8('0x47')]);clearAgentBooked(this[_0x7af8('0xf')]);clearVoiceQueues(this['voiceQueues']);clearCampaigns(this['campaigns']);this[_0x7af8('0x13')]=initializeSummary();};VoiceQueueReport[_0x7af8('0xa')][_0x7af8('0x4b')]=function(_0x32e3cd){var _0x56f2e3=this;if(!_[_0x7af8('0x32')](_0x32e3cd)){for(var _0x31ad5a in _0x32e3cd){if(_0x32e3cd[_0x7af8('0x34')](_0x31ad5a)){_0x56f2e3[_0x7af8('0x4c')](_0x32e3cd[_0x31ad5a],_0x7af8('0x4d'));delete _0x32e3cd[_0x31ad5a];}}}};VoiceQueueReport['prototype'][_0x7af8('0x4e')]=function(_0x19c2d3,_0x59c2df,_0x618bae){io['to'](_0x19c2d3)[_0x7af8('0x4e')](_0x59c2df,_0x618bae);};VoiceQueueReport[_0x7af8('0xa')][_0x7af8('0x4f')]=function(_0x1729f1,_0x5c329d){logger[_0x7af8('0x50')]('[%s][voiceQueueReport]['+_0x5c329d+_0x7af8('0x51'),_0x1729f1[_0x7af8('0x52')],util[_0x7af8('0x46')](_0x1729f1,{'showHidden':![],'depth':null}));this[_0x7af8('0x4e')](util['format'](_0x7af8('0x53'),_0x1729f1[_0x7af8('0x54')]),'voice_queue_channel:save',_0x1729f1);io['emit'](_0x7af8('0x55'),_0x1729f1);};VoiceQueueReport[_0x7af8('0xa')][_0x7af8('0x4c')]=function(_0x43a25f,_0xfd169e){logger['debug'](_0x7af8('0x56')+_0xfd169e+_0x7af8('0x57'),_0x43a25f[_0x7af8('0x52')],util[_0x7af8('0x46')](_0x43a25f,{'showHidden':![],'depth':null}));if(_0x43a25f[_0x7af8('0x58')]===_0x7af8('0x59')){return;}this[_0x7af8('0x4e')](util[_0x7af8('0x5a')](_0x7af8('0x53'),_0x43a25f[_0x7af8('0x54')]),_0x7af8('0x5b'),_0x43a25f);io[_0x7af8('0x4e')]('voice_queue_presence:remove',_0x43a25f);};VoiceQueueReport['prototype']['emitInboundVoiceQueueSummary']=function(_0x169ad7){if(_0x169ad7['type']===_0x7af8('0x5c')){logger[_0x7af8('0x50')]('[voiceQueueReport][queuesummary]\x20sending\x20voice_queue:save\x20event:',util[_0x7af8('0x46')](_0x169ad7,{'showHidden':![],'depth':null}));this[_0x7af8('0x4e')](util['format'](_0x7af8('0x53'),_0x169ad7['name']),_0x7af8('0x5d'),_0x169ad7);}};VoiceQueueReport[_0x7af8('0xa')]['isNotNull']=function(_0x3da179){return _0x3da179!==null&&!_[_0x7af8('0x5e')](_0x3da179);};VoiceQueueReport[_0x7af8('0xa')][_0x7af8('0x31')]=function(){var _0x3c0d97=this;setInterval(function(){_0x3c0d97[_0x7af8('0x3a')]();ami['Action']({'action':_0x7af8('0x5f')})['catch'](function(_0x45e3a3){logger[_0x7af8('0x45')](_0x7af8('0x60'),util[_0x7af8('0x46')](_0x45e3a3,{'showHidden':![],'depth':null}));});},0x2710);};VoiceQueueReport[_0x7af8('0xa')][_0x7af8('0x30')]=function(){var _0x32fa10=this;setInterval(function(){if(!_0x32fa10[_0x7af8('0x13')][_0x7af8('0x61')]){return ami[_0x7af8('0x3f')]({'action':_0x7af8('0x62')})['then'](function(_0x15b0f1){_0x32fa10[_0x7af8('0x13')]['id']=_0x15b0f1[_0x7af8('0x63')];_0x32fa10[_0x7af8('0x13')]['isRunning']=!![];_0x32fa10[_0x7af8('0x13')][_0x7af8('0x64')][_0x15b0f1[_0x7af8('0x63')]]={};})[_0x7af8('0x42')](function(_0x2977b2){logger[_0x7af8('0x45')](_0x7af8('0x65'),util[_0x7af8('0x46')](_0x2977b2,{'showHidden':![],'depth':null}));});}},0x3e8);};VoiceQueueReport['prototype']['createQueueSummaryReport']=function(_0x40fba5,_0xbe2344){var _0x5f3285;if(this[_0x7af8('0x13')]&&this['summary']['queues']&&this['summary'][_0x7af8('0x5f')][_0x40fba5[_0x7af8('0x66')]]){_0x5f3285=this[_0x7af8('0x13')][_0x7af8('0x5f')][_0x40fba5['name']][_0x7af8('0x67')];}var _0x388335=new VoiceQueueSummary(_0x40fba5);return _0x388335['createReport'](_0xbe2344[_0x7af8('0xf')],this[_0x7af8('0xf')],_0x5f3285,this[_0x7af8('0xe')][_0x7af8('0x3b')]);};VoiceQueueReport[_0x7af8('0xa')]['handleInboundQueueSummaryReport']=function(_0x11b64c,_0xf32d4a){var _0x305b5b=this[_0x7af8('0x68')](_0x11b64c,_0xf32d4a);var _0x3015e9=![];_0x3015e9=_0x305b5b[_0x7af8('0x69')](_0x11b64c);if(_0x3015e9){Object[_0x7af8('0x6a')](_0x11b64c,_0x305b5b);this[_0x7af8('0xe')][_0x7af8('0x11')][_0x11b64c[_0x7af8('0x66')]]=_0x11b64c;this[_0x7af8('0x6b')](_0x305b5b);}};VoiceQueueReport[_0x7af8('0xa')][_0x7af8('0x1b')]=function(_0x23c178){var _0x52f0b0=null;var _0x42edd9=this['summary']['id'];if(this[_0x7af8('0x13')][_0x7af8('0x64')][_0x42edd9]){_0x52f0b0=this[_0x7af8('0x13')][_0x7af8('0x64')][_0x42edd9][_0x23c178[_0x7af8('0x63')]];}if(!_0x52f0b0){this[_0x7af8('0x13')]=initializeSummary();return;}var _0x4d6ad3=this[_0x7af8('0x11')][_0x52f0b0[_0x7af8('0x54')]];if(_0x4d6ad3[_0x7af8('0x6c')]===_0x7af8('0x5c')){this[_0x7af8('0x6d')](_0x4d6ad3,_0x52f0b0);}else if(_0x4d6ad3[_0x7af8('0x6c')]===_0x7af8('0x6e')){var _0x586c2f=this[_0x7af8('0x68')](_0x4d6ad3,_0x52f0b0);ami[_0x7af8('0x4e')](_0x7af8('0x6f'),_0x586c2f);}this[_0x7af8('0x13')]['statusRequests']-=0x1;var _0x546bd0=this['summary'][_0x7af8('0x70')]>0x0?!![]:![];if(!_0x546bd0){return this['syncQueueSummaryComplete'](this[_0x7af8('0x13')]['completeEvent']);}};VoiceQueueReport[_0x7af8('0xa')]['syncQueueMember']=function(_0x21c3ca){var _0x2b9b13=this[_0x7af8('0x13')]['id'];if(this[_0x7af8('0x13')][_0x7af8('0x64')][_0x2b9b13]&&this[_0x7af8('0x13')][_0x7af8('0x64')][_0x2b9b13][_0x21c3ca[_0x7af8('0x63')]]){this[_0x7af8('0x13')][_0x7af8('0x64')][_0x2b9b13][_0x21c3ca[_0x7af8('0x63')]][_0x7af8('0xf')][_0x7af8('0x71')](_0x21c3ca);}};VoiceQueueReport['prototype'][_0x7af8('0x15')]=function(_0x298803){var _0x3c30ec=this;try{if(this['isNotNull'](_0x298803)&&this[_0x7af8('0x72')](_0x298803[_0x7af8('0x54')])){logger[_0x7af8('0x50')]('[voiceQueueReport][queuesummary]\x20event:',util['inspect'](_0x298803,{'showHidden':![],'depth':null}));var _0x428d6d=this[_0x7af8('0x11')][_0x298803[_0x7af8('0x54')]];if(_0x428d6d){logger['debug']('[voiceQueueReport][queuesummary]\x20name:%s',_0x428d6d['name']);this[_0x7af8('0x13')]['queues'][_0x428d6d[_0x7af8('0x66')]]={'summaryEvent':_0x298803};this['summary'][_0x7af8('0x70')]+=0x1;return ami['Action']({'action':_0x7af8('0x64'),'queue':_0x428d6d[_0x7af8('0x66')]})['then'](function(_0x122e67){if(!_0x3c30ec[_0x7af8('0x13')][_0x7af8('0x64')][_0x298803['actionid']]){_0x3c30ec['summary']['queuestatus'][_0x298803[_0x7af8('0x63')]]={};}_0x3c30ec[_0x7af8('0x13')]['queuestatus'][_0x298803[_0x7af8('0x63')]][_0x122e67['actionid']]={'queue':_0x428d6d[_0x7af8('0x66')],'agents':[]};})['catch'](function(_0x21f5d1){throw _0x21f5d1;});}}}catch(_0x31974b){logger[_0x7af8('0x45')](_0x7af8('0x65'),util[_0x7af8('0x46')](_0x31974b,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7af8('0xa')][_0x7af8('0x16')]=function(_0x1f186e){if(this[_0x7af8('0x13')][_0x7af8('0x70')]>0x0){this[_0x7af8('0x13')][_0x7af8('0x73')]=_0x1f186e;return;}logger[_0x7af8('0x50')](_0x7af8('0x74'),util[_0x7af8('0x46')](_0x1f186e,{'showHidden':![],'depth':null}));this[_0x7af8('0x13')]=initializeSummary();ami[_0x7af8('0x4e')](_0x7af8('0x75'),{});};VoiceQueueReport[_0x7af8('0xa')][_0x7af8('0x1d')]=function(_0x103dcb){try{if(this[_0x7af8('0x72')](_0x103dcb)){logger[_0x7af8('0x50')](_0x7af8('0x76'),_0x103dcb[_0x7af8('0x52')],util[_0x7af8('0x46')](_0x103dcb,{'showHidden':![],'depth':null}));if(_['isUndefined'](this[_0x7af8('0x47')][_0x103dcb['uniqueid']])){this[_0x7af8('0x47')][_0x103dcb[_0x7af8('0x52')]]=[];}if(_[_0x7af8('0x5e')](this[_0x7af8('0x3b')][_0x103dcb[_0x7af8('0x52')]])){this[_0x7af8('0x3b')][_0x103dcb[_0x7af8('0x52')]]={};}var _0x5842bd=new QueueReport();_0x5842bd[_0x7af8('0x54')]=_0x103dcb[_0x7af8('0x54')];_0x5842bd[_0x7af8('0x6c')]=this[_0x7af8('0x11')][_0x5842bd[_0x7af8('0x54')]]&&this[_0x7af8('0x11')][_0x5842bd[_0x7af8('0x54')]][_0x7af8('0x6c')]?this[_0x7af8('0x11')][_0x5842bd[_0x7af8('0x54')]][_0x7af8('0x6c')]||_0x7af8('0x5c'):_0x7af8('0x5c');_0x5842bd[_0x7af8('0x77')]=moment()[_0x7af8('0x5a')](_0x7af8('0x78'));_0x5842bd[_0x7af8('0x79')]=_0x103dcb[_0x7af8('0x79')];_0x5842bd[_0x7af8('0x7a')]=_0x103dcb[_0x7af8('0x7a')];_0x5842bd[_0x7af8('0x52')]=_0x103dcb['uniqueid'];_0x5842bd[_0x7af8('0x7b')]=this[_0x7af8('0x3b')][_0x103dcb[_0x7af8('0x52')]]['routealias'];logger['info'](_0x7af8('0x7c'),_0x5842bd[_0x7af8('0x54')],_0x5842bd[_0x7af8('0x6c')]);Object[_0x7af8('0x6a')](_0x5842bd,_[_0x7af8('0x7d')](_0x103dcb,_['keys'](_0x5842bd)));this[_0x7af8('0x47')][_0x103dcb['uniqueid']][_0x7af8('0x71')](_0x5842bd);this[_0x7af8('0x3b')][_0x103dcb[_0x7af8('0x52')]]=_0x5842bd;this[_0x7af8('0x4f')](_0x5842bd,'queuecallerjoin');}}catch(_0x1191a3){logger['error'](_0x7af8('0x76'),_0x103dcb['uniqueid'],util[_0x7af8('0x46')](_0x1191a3,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0x7af8('0x7e')]=function(_0x29513e){try{if(this['isNotNull'](_0x29513e)){logger[_0x7af8('0x50')](_0x7af8('0x7f'),_0x29513e['uniqueid'],util[_0x7af8('0x46')](_0x29513e,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x29513e[_0x7af8('0x52')]]){var _0xaeaaba=_['last'](this[_0x7af8('0x47')][_0x29513e['uniqueid']]);_0xaeaaba['queuecallercomplete']=![];_0xaeaaba['queuecallercompleteAt']=null;_0xaeaaba[_0x7af8('0x80')]=_0x29513e['holdtime'];_0xaeaaba['originalposition']=_0x29513e[_0x7af8('0x81')];_0xaeaaba['queuecallerabandon']=!![];_0xaeaaba[_0x7af8('0x82')]=moment()[_0x7af8('0x5a')](_0x7af8('0x78'));_0xaeaaba[_0x7af8('0x58')]='ABANDONED';_0xaeaaba['lastAssignedTo']=null;logger['info'](_0x7af8('0x83'),_0xaeaaba['queue'],_0xaeaaba[_0x7af8('0x6c')]);this['channels'][_0x29513e[_0x7af8('0x52')]]=_0xaeaaba;this[_0x7af8('0x4c')](_0xaeaaba,_0x7af8('0x39'));}}}catch(_0xa22709){logger[_0x7af8('0x45')](_0x7af8('0x7f'),_0x29513e[_0x7af8('0x52')],util['inspect'](_0xa22709,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7af8('0xa')][_0x7af8('0x1f')]=function(_0x1c768b){try{if(this[_0x7af8('0x72')](_0x1c768b)){logger[_0x7af8('0x50')](_0x7af8('0x84'),_0x1c768b[_0x7af8('0x52')],util[_0x7af8('0x46')](_0x1c768b,{'showHidden':![],'depth':null}));if(this[_0x7af8('0x47')][_0x1c768b[_0x7af8('0x52')]]){var _0x3cb64a=_[_0x7af8('0x85')](this[_0x7af8('0x47')][_0x1c768b[_0x7af8('0x52')]]);_0x3cb64a['queuecallerleaveAt']=moment()[_0x7af8('0x5a')](_0x7af8('0x78'));_0x3cb64a[_0x7af8('0x86')]=_0x1c768b[_0x7af8('0x86')];_0x3cb64a[_0x7af8('0x87')]=_0x1c768b[_0x7af8('0x87')];logger[_0x7af8('0x88')](_0x7af8('0x89'),_0x3cb64a['queue'],_0x3cb64a[_0x7af8('0x6c')],_0x1c768b['connectedlinenum'],_0x1c768b['connectedlinename']);this[_0x7af8('0x3b')][_0x1c768b[_0x7af8('0x52')]]=_0x3cb64a;this[_0x7af8('0x4f')](_0x3cb64a,_0x7af8('0x1e'));}}}catch(_0x507215){logger[_0x7af8('0x45')]('[%s][voiceQueueReport][queuecallerleave]',_0x1c768b[_0x7af8('0x52')],util['inspect'](_0x507215,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0x7af8('0x23')]=function(_0x56d8e6){try{if(this[_0x7af8('0x72')](_0x56d8e6)){logger[_0x7af8('0x50')](_0x7af8('0x8a'),_0x56d8e6[_0x7af8('0x52')],util[_0x7af8('0x46')](_0x56d8e6,{'showHidden':![],'depth':null}));if(this[_0x7af8('0x47')][_0x56d8e6['uniqueid']]){var _0x4f5c3c=_[_0x7af8('0x85')](this[_0x7af8('0x47')][_0x56d8e6[_0x7af8('0x52')]]);_0x4f5c3c[_0x7af8('0x8b')]=!![];_0x4f5c3c[_0x7af8('0x58')]=_0x7af8('0x8c');logger[_0x7af8('0x88')]('[voiceQueueReport][agentconnect]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETEDBYAGENT',_0x4f5c3c[_0x7af8('0x54')],_0x4f5c3c[_0x7af8('0x6c')]);}}}catch(_0x328baf){logger[_0x7af8('0x45')](_0x7af8('0x8a'),_0x56d8e6[_0x7af8('0x52')],util[_0x7af8('0x46')](_0x328baf,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7af8('0xa')]['syncAgentComplete']=function(_0x29b575){try{if(this['isNotNull'](_0x29b575)){logger[_0x7af8('0x50')](_0x7af8('0x8d'),_0x29b575[_0x7af8('0x52')],util[_0x7af8('0x46')](_0x29b575,{'showHidden':![],'depth':null}));if(this[_0x7af8('0x47')][_0x29b575[_0x7af8('0x52')]]){var _0x5e959a=_[_0x7af8('0x85')](this[_0x7af8('0x47')][_0x29b575[_0x7af8('0x52')]]);_0x5e959a[_0x7af8('0x39')]=![];_0x5e959a[_0x7af8('0x82')]=null;_0x5e959a[_0x7af8('0x8e')]=!![];_0x5e959a[_0x7af8('0x8f')]=_0x29b575[_0x7af8('0x90')];_0x5e959a['holdtime']=_0x29b575[_0x7af8('0x80')];_0x5e959a['queuecallercomplete']=!![];_0x5e959a[_0x7af8('0x91')]=![];_0x5e959a[_0x7af8('0x92')]=null;if(!_0x5e959a[_0x7af8('0x93')]){if(_0x29b575[_0x7af8('0x94')]==_0x7af8('0x93')){_0x5e959a[_0x7af8('0x58')]='COMPLETED';logger[_0x7af8('0x88')](_0x7af8('0x95'),_0x5e959a[_0x7af8('0x54')],_0x5e959a[_0x7af8('0x6c')]);}else{if(_[_0x7af8('0x96')](_0x29b575[_0x7af8('0x41')][_0x7af8('0x97')](),_0x7af8('0x98'))){if(this[_0x7af8('0x47')][_0x29b575[_0x7af8('0x99')]]){var _0x32cf54=_[_0x7af8('0x85')](this['queueReports'][_0x29b575[_0x7af8('0x99')]]);_0x32cf54[_0x7af8('0x8b')]=![];_0x32cf54[_0x7af8('0x91')]=!![];_0x32cf54['queuecallerexitAt']=moment(_0x5e959a[_0x7af8('0x77')])['add'](_0x29b575['holdtime'],_0x7af8('0x9a'))[_0x7af8('0x5a')](_0x7af8('0x78'));_0x32cf54[_0x7af8('0x58')]=_0x7af8('0x9b');_0x32cf54[_0x7af8('0x93')]=!![];_0x32cf54['transfertype']='FORWARD';_0x32cf54[_0x7af8('0x9c')]=_0x29b575[_0x7af8('0x9d')];_0x32cf54[_0x7af8('0x9e')]=_0x29b575[_0x7af8('0x52')];logger[_0x7af8('0x88')](_0x7af8('0x9f'),_0x32cf54[_0x7af8('0x54')],_0x32cf54[_0x7af8('0x6c')]);var _0x472974=this['queueReports'][_0x29b575[_0x7af8('0x99')]];this['queueReports'][_0x29b575[_0x7af8('0x99')]]=this[_0x7af8('0x47')][_0x29b575['uniqueid']];this[_0x7af8('0x47')][_0x29b575['uniqueid']]=_0x472974;}}else{_0x5e959a[_0x7af8('0x58')]='COMPLETEDBY'+_0x29b575['reason'][_0x7af8('0xa0')]();logger[_0x7af8('0x88')](_0x7af8('0xa1'),_0x5e959a[_0x7af8('0x54')],_0x5e959a['type'],_0x5e959a[_0x7af8('0x58')]);}}}this[_0x7af8('0x3b')][_0x29b575[_0x7af8('0x52')]]=_0x5e959a;}}}catch(_0x544488){logger[_0x7af8('0x45')](_0x7af8('0x8d'),_0x29b575[_0x7af8('0x52')],util[_0x7af8('0x46')](_0x544488,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7af8('0xa')][_0x7af8('0x25')]=function(_0x434e4f){try{if(this['isNotNull'](_0x434e4f)){logger['debug'](_0x7af8('0xa2'),_0x434e4f[_0x7af8('0x52')],util[_0x7af8('0x46')](_0x434e4f,{'showHidden':![],'depth':null}));this[_0x7af8('0xa3')](_0x434e4f[_0x7af8('0x52')],_['keys'](_0x434e4f[_0x7af8('0xa4')])[0x0],_0x434e4f[_0x7af8('0xa5')]);if(this[_0x7af8('0x47')][_0x434e4f[_0x7af8('0x52')]]){var _0x5c857d=_[_0x7af8('0x85')](this[_0x7af8('0x47')][_0x434e4f['uniqueid']]);if(_0x5c857d){if(this[_0x7af8('0x72')](_0x434e4f['variable'])&&this[_0x7af8('0x72')](_0x434e4f[_0x7af8('0xa4')][_0x7af8('0x64')])){switch(_0x434e4f[_0x7af8('0xa5')]){case _0x7af8('0xa6'):_0x5c857d['queuecallerexit']=![];_0x5c857d[_0x7af8('0x92')]=null;break;case _0x7af8('0xa7'):_0x5c857d[_0x7af8('0xa8')]=_0x7af8('0xa9');_0x5c857d[_0x7af8('0x91')]=!![];_0x5c857d[_0x7af8('0x92')]=moment()[_0x7af8('0x5a')](_0x7af8('0x78'));_0x5c857d[_0x7af8('0xaa')]=moment()[_0x7af8('0x5a')](_0x7af8('0x78'));logger['debug'](_0x7af8('0xab'),_0x434e4f[_0x7af8('0x52')],util['inspect'](_0x5c857d,{'showHidden':![],'depth':null}));ami[_0x7af8('0x4e')](_0x7af8('0xac'),_0x5c857d);break;default:_0x5c857d[_0x7af8('0x91')]=!![];_0x5c857d[_0x7af8('0x92')]=moment()['format'](_0x7af8('0x78'));_0x5c857d['queuecallerleaveAt']=moment()['format'](_0x7af8('0x78'));}_0x5c857d[_0x7af8('0x39')]=![];_0x5c857d[_0x7af8('0x82')]=null;_0x5c857d[_0x7af8('0x58')]=_0x434e4f['value'];this[_0x7af8('0x3b')][_0x434e4f[_0x7af8('0x52')]]=_0x5c857d;this['emitVoiceQueueChannelRemove'](_0x5c857d,'varset');}else if(this[_0x7af8('0x72')](_0x434e4f[_0x7af8('0xa4')])&&this['isNotNull'](_0x434e4f[_0x7af8('0xa4')]['queueposition'])){if(!_0x5c857d[_0x7af8('0x39')]){_0x5c857d['queuecallerexit']=!![];_0x5c857d[_0x7af8('0x92')]=moment()[_0x7af8('0x5a')](_0x7af8('0x78'));_0x5c857d[_0x7af8('0x58')]=_0x7af8('0xad');_0x5c857d[_0x7af8('0xaa')]=moment()['format'](_0x7af8('0x78'));this['channels'][_0x434e4f['uniqueid']]=_0x5c857d;}}logger[_0x7af8('0x88')](_0x7af8('0xae'),_0x434e4f[_0x7af8('0x52')],_0x5c857d['queue'],_0x5c857d[_0x7af8('0x6c')],_['keys'](_0x434e4f[_0x7af8('0xa4')])[0x0],_0x434e4f['value']);_0x5c857d[_0x7af8('0x14')]=this[_0x7af8('0x14')][_0x434e4f[_0x7af8('0x52')]];}}}}catch(_0x4c1593){logger['error'](_0x7af8('0xa2'),_0x434e4f['uniqueid'],util[_0x7af8('0x46')](_0x4c1593,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7af8('0xa')][_0x7af8('0xa3')]=function(_0x4915f0,_0x31b419,_0x522fc7){var _0x400b42=[_0x7af8('0xaf'),_0x7af8('0xb0'),_0x7af8('0xb1'),_0x7af8('0xb2'),_0x7af8('0xb3'),_0x7af8('0xb4'),'rtpaudioqosrtt',_0x7af8('0xb5'),_0x7af8('0xb6'),_0x7af8('0xb7'),'bridgepeer',_0x7af8('0xb8'),_0x7af8('0xb9'),_0x7af8('0xba'),_0x7af8('0xbb'),'memberlastcall',_0x7af8('0x90'),_0x7af8('0xbc'),_0x7af8('0xbd')];if(!_[_0x7af8('0x3e')](_0x31b419)&&!_[_0x7af8('0xbe')](_0x400b42,_0x31b419)){if(_['isUndefined'](this[_0x7af8('0x14')][_0x4915f0])){this[_0x7af8('0x14')][_0x4915f0]={};}this['variables'][_0x4915f0][_0x31b419]=_0x522fc7;}};VoiceQueueReport['prototype'][_0x7af8('0xbf')]=function(_0x1fabfa,_0x47a85b,_0x326ff8){try{var _0x5debd7={};if(this[_0x7af8('0x47')][_0x1fabfa]){for(var _0x3d41e9=0x0;_0x3d41e9<this['queueReports'][_0x1fabfa][_0x7af8('0xc0')];_0x3d41e9+=0x1){_0x5debd7=this[_0x7af8('0x47')][_0x1fabfa][_0x3d41e9];var _0x48be92=this[_0x7af8('0x11')][_0x5debd7[_0x7af8('0x54')]];if(_0x48be92){_0x48be92[_0x7af8('0xc1')]+=moment(_0x5debd7[_0x7af8('0xaa')])[_0x7af8('0xc2')](_0x5debd7[_0x7af8('0x77')],_0x7af8('0x9a'))||0x0;if(_0x326ff8&&_0x5debd7['queuecallerexitreason']===_0x7af8('0x59')){_0x5debd7[_0x7af8('0x58')]=_0x7af8('0x8c');}if(_0x3d41e9===this['queueReports'][_0x1fabfa][_0x7af8('0xc0')]-0x1){_0x48be92[_0x7af8('0xc3')]+=moment()[_0x7af8('0xc4')](0x0)[_0x7af8('0xc2')](_0x5debd7[_0x7af8('0x77')],'seconds');if(hasCallerLeftTheQueue(_0x5debd7)&&_0x5debd7[_0x7af8('0x58')]!=='ATTENDEDTRANSFER'){_0x48be92[_0x7af8('0xc5')]+=0x1;}if(_0x5debd7[_0x7af8('0x8b')]){_0x48be92[_0x7af8('0xc6')]+=0x1;_0x48be92[_0x7af8('0xc7')]+=moment()['milliseconds'](0x0)['diff'](_0x5debd7['queuecallerleaveAt'],_0x7af8('0x9a'));_0x5debd7['queuecallercompleteAt']=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');_0x5debd7[_0x7af8('0x91')]=![];_0x5debd7['queuecallerexitAt']=null;}if(_0x5debd7[_0x7af8('0x91')]&&_0x5debd7[_0x7af8('0x93')]!=!![]){_0x48be92[_0x7af8('0xc8')]+=0x1;_0x5debd7[_0x7af8('0xa8')]=_0x7af8('0xc8');logger[_0x7af8('0x50')](_0x7af8('0xc9'),_0x1fabfa,util[_0x7af8('0x46')](_0x5debd7,{'showHidden':![],'depth':null}));ami['emit']('custom:queuecallerunmanaged',_0x5debd7);}if(_0x5debd7['queuecallerabandon']){_0x48be92[_0x7af8('0xca')]+=0x1;_0x5debd7[_0x7af8('0xa8')]=_0x7af8('0xca');logger[_0x7af8('0x50')](_0x7af8('0xcb'),_0x1fabfa,util[_0x7af8('0x46')](_0x5debd7,{'showHidden':![],'depth':null}));ami[_0x7af8('0x4e')]('custom:queuecallerabandon',_0x5debd7);}}else{_0x48be92[_0x7af8('0xc3')]+=_0x48be92[_0x7af8('0xc1')];}logger[_0x7af8('0x88')]('[%s][voiceQueueReport][hangup]\x20name:%s\x20type:%s\x20reason:%s',_0x1fabfa,_0x5debd7[_0x7af8('0x54')],_0x5debd7[_0x7af8('0x6c')],_0x47a85b);this[_0x7af8('0x3b')][_0x1fabfa]=_0x5debd7;Object['assign'](this[_0x7af8('0x11')][_0x5debd7[_0x7af8('0x54')]],_0x48be92);if(_0x5debd7[_0x7af8('0xaa')]){this[_0x7af8('0x4c')](_0x5debd7,'hangup');}}}logger[_0x7af8('0x50')]('[%s][voiceQueueReport][hangup]\x20sending\x20voiceQueueReport\x20event:',_0x1fabfa,util[_0x7af8('0x46')](this[_0x7af8('0x47')][_0x1fabfa],{'showHidden':![],'depth':null}));if(hasCallerLeftTheQueue(_0x5debd7)&&_0x5debd7[_0x7af8('0x58')]!=='ATTENDEDTRANSFER'){ami[_0x7af8('0x4e')](_0x7af8('0xcc'),this[_0x7af8('0x47')][_0x1fabfa]);if(this[_0x7af8('0x47')][_0x1fabfa]){delete this[_0x7af8('0x47')][_0x1fabfa];}if(this['channels'][_0x1fabfa]){delete this[_0x7af8('0x3b')][_0x1fabfa];}if(this[_0x7af8('0x14')][_0x1fabfa]){delete this['variables'][_0x1fabfa];}}}}catch(_0x377a59){logger[_0x7af8('0x45')]('[%s][voiceQueueReport][handleHangup]',_0x1fabfa,util['inspect'](_0x377a59,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7af8('0xa')][_0x7af8('0x27')]=function(_0x3a4244){try{if(this[_0x7af8('0x72')](_0x3a4244)){logger['debug'](_0x7af8('0xcd'),_0x3a4244[_0x7af8('0x52')],util[_0x7af8('0x46')](_0x3a4244,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x3a4244[_0x7af8('0x52')]]){return this[_0x7af8('0xbf')](_0x3a4244[_0x7af8('0x52')],_0x3a4244[_0x7af8('0xce')],![]);}if(this[_0x7af8('0x47')][_0x3a4244['linkedid']]){if(_0x3a4244[_0x7af8('0xcf')]==='21'){return;}return this[_0x7af8('0xbf')](_0x3a4244['linkedid'],_0x3a4244['cause-txt'],!![]);}var _0x465838=Object['keys'](this['queueReports']);for(var _0x5b7b57=0x0;_0x5b7b57<_0x465838[_0x7af8('0xc0')];_0x5b7b57++){var _0x296b90=_[_0x7af8('0x85')](this[_0x7af8('0x47')][_0x465838[_0x5b7b57]]);if(_0x296b90&&_0x296b90[_0x7af8('0xd0')]===_0x3a4244[_0x7af8('0x52')]){return this[_0x7af8('0xbf')](_0x296b90[_0x7af8('0x52')],_0x3a4244[_0x7af8('0xce')],!![]);}}if(!this['queueReports'][_0x3a4244[_0x7af8('0x52')]]){logger[_0x7af8('0x50')](_0x7af8('0xd1'),_0x3a4244[_0x7af8('0x52')]);if(this[_0x7af8('0x3b')][_0x3a4244[_0x7af8('0x52')]]){delete this[_0x7af8('0x3b')][_0x3a4244[_0x7af8('0x52')]];}if(this[_0x7af8('0x14')][_0x3a4244[_0x7af8('0x52')]]){delete this[_0x7af8('0x14')][_0x3a4244[_0x7af8('0x52')]];}}}}catch(_0x20558a){logger[_0x7af8('0x45')](_0x7af8('0xcd'),_0x3a4244['uniqueid'],util[_0x7af8('0x46')](_0x20558a,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7af8('0xa')][_0x7af8('0xd2')]=function(_0x586fe3){try{if(this[_0x7af8('0x72')](_0x586fe3)){logger[_0x7af8('0x50')](_0x7af8('0xd3'),_0x586fe3[_0x7af8('0x52')],util[_0x7af8('0x46')](_0x586fe3,{'showHidden':![],'depth':null}));var _0x165972;var _0xda8b94;var _0x108040;if(this['queueReports'][_0x586fe3[_0x7af8('0xd4')]]){_0x165972=_[_0x7af8('0x85')](this['queueReports'][_0x586fe3['transfereeuniqueid']]);_0x165972[_0x7af8('0x9c')]=_0x586fe3[_0x7af8('0xd5')];_0x165972['transferuniqueid']=_0x586fe3[_0x7af8('0xd6')];_0x165972[_0x7af8('0x58')]='ATTENDEDTRANSFER';_0x165972[_0x7af8('0x93')]=!![];_0x165972[_0x7af8('0xd7')]=_0x7af8('0xd8');if(this[_0x7af8('0x47')][_0x586fe3[_0x7af8('0xd6')]]){_0x108040=this[_0x7af8('0x47')][_0x586fe3[_0x7af8('0xd6')]];this[_0x7af8('0x47')][_0x586fe3[_0x7af8('0xd6')]]=this[_0x7af8('0x47')][_0x586fe3[_0x7af8('0xd4')]];this[_0x7af8('0x47')][_0x586fe3[_0x7af8('0xd4')]]=_0x108040;_0xda8b94=_[_0x7af8('0x85')](this[_0x7af8('0x47')][_0x586fe3[_0x7af8('0xd4')]]);_0xda8b94['switch']=!![];}logger[_0x7af8('0x88')](_0x7af8('0xd9'),_0x586fe3['uniqueid'],_0x165972['queue'],_0x165972['type'],_0x165972['transferexten'],_0x165972[_0x7af8('0x9e')]);}else if(this[_0x7af8('0x47')][_0x586fe3[_0x7af8('0xda')]]){_0x165972=_[_0x7af8('0x85')](this[_0x7af8('0x47')][_0x586fe3[_0x7af8('0xda')]]);_0x165972[_0x7af8('0x9c')]=_0x586fe3[_0x7af8('0xdb')];_0x165972[_0x7af8('0x9e')]=_0x586fe3['origtransfereruniqueid'];_0x165972[_0x7af8('0x58')]=_0x7af8('0x59');_0x165972[_0x7af8('0x93')]=!![];_0x165972[_0x7af8('0xd7')]=_0x7af8('0xd8');if(this['queueReports'][_0x586fe3['origtransfereruniqueid']]){_0x108040=this[_0x7af8('0x47')][_0x586fe3[_0x7af8('0xdc')]];this[_0x7af8('0x47')][_0x586fe3['origtransfereruniqueid']]=this[_0x7af8('0x47')][_0x586fe3[_0x7af8('0xda')]];this[_0x7af8('0x47')][_0x586fe3['transfertargetuniqueid']]=_0x108040;_0xda8b94=_[_0x7af8('0x85')](this[_0x7af8('0x47')][_0x586fe3['transfertargetuniqueid']]);_0xda8b94[_0x7af8('0x3c')]=!![];}logger[_0x7af8('0x88')](_0x7af8('0xd9'),_0x586fe3[_0x7af8('0x52')],_0x165972[_0x7af8('0x54')],_0x165972[_0x7af8('0x6c')],_0x165972[_0x7af8('0x9c')],_0x165972[_0x7af8('0x9e')]);}else if(this[_0x7af8('0x47')][_0x586fe3['origtransfereruniqueid']]){_0x165972=_[_0x7af8('0x85')](this[_0x7af8('0x47')][_0x586fe3[_0x7af8('0xdc')]]);_0x165972['transferexten']=_0x586fe3[_0x7af8('0xdb')];_0x165972[_0x7af8('0x9e')]=_0x586fe3[_0x7af8('0xdc')];_0x165972[_0x7af8('0x58')]=_0x7af8('0x59');_0x165972[_0x7af8('0x93')]=!![];_0x165972[_0x7af8('0xd7')]=_0x7af8('0xd8');_0x165972[_0x7af8('0x3c')]=!![];_0x165972[_0x7af8('0xd0')]=_0x586fe3['transfereeuniqueid'];}else if(this[_0x7af8('0x47')][_0x586fe3[_0x7af8('0xd6')]]){_0x165972=_['last'](this[_0x7af8('0x47')][_0x586fe3[_0x7af8('0xd6')]]);_0x165972[_0x7af8('0x9c')]=_0x586fe3[_0x7af8('0xd5')];_0x165972[_0x7af8('0x9e')]=_0x586fe3[_0x7af8('0xd6')];_0x165972[_0x7af8('0x58')]=_0x7af8('0x59');_0x165972['transfer']=!![];_0x165972['transfertype']=_0x7af8('0xd8');_0x165972[_0x7af8('0x3c')]=!![];_0x165972['transferid']=_0x586fe3[_0x7af8('0xda')];}}}catch(_0x4b9f64){logger[_0x7af8('0x45')](_0x7af8('0xd3'),_0x586fe3['uniqueid'],util['inspect'](_0x4b9f64,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7af8('0xa')][_0x7af8('0x2f')]=function(_0x1b5a3f){try{if(this[_0x7af8('0x72')](_0x1b5a3f)){logger[_0x7af8('0x50')]('[%s][voiceQueueReport][blindtransfer]',_0x1b5a3f[_0x7af8('0x52')],util['inspect'](_0x1b5a3f,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x1b5a3f[_0x7af8('0xd4')]]){var _0x53f63d=_[_0x7af8('0x85')](this[_0x7af8('0x47')][_0x1b5a3f[_0x7af8('0xd4')]]);_0x53f63d[_0x7af8('0x58')]=_0x7af8('0xdd');_0x53f63d[_0x7af8('0x93')]=!![];_0x53f63d[_0x7af8('0xd7')]=_0x7af8('0xde');_0x53f63d[_0x7af8('0x9c')]=_0x1b5a3f[_0x7af8('0xdf')];_0x53f63d['transferuniqueid']=_0x1b5a3f[_0x7af8('0xd4')];logger['info'](_0x7af8('0xe0'),_0x1b5a3f[_0x7af8('0x52')],_0x53f63d[_0x7af8('0x54')],_0x53f63d[_0x7af8('0x6c')],_0x53f63d[_0x7af8('0x9c')],_0x53f63d[_0x7af8('0x9e')]);this[_0x7af8('0x27')]({'event':_0x7af8('0xe1'),'uniqueid':_0x1b5a3f['transfereeuniqueid'],'context':_0x1b5a3f[_0x7af8('0xe2')],'channel':_0x1b5a3f[_0x7af8('0xe3')]});}}}catch(_0x44294c){logger['error']('[%s][voiceQueueReport][blindtransfer]',_0x1b5a3f[_0x7af8('0x52')],util['inspect'](_0x44294c,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7af8('0xa')][_0x7af8('0x2a')]=function(_0x436424){try{if(this[_0x7af8('0x72')](_0x436424)){logger[_0x7af8('0x50')](_0x7af8('0xe4'),_0x436424[_0x7af8('0x52')],util[_0x7af8('0x46')](_0x436424,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x436424[_0x7af8('0x52')]]){var _0x3a78e2=_['last'](this['queueReports'][_0x436424[_0x7af8('0x52')]]);if(!_[_0x7af8('0x3e')](_0x3a78e2[_0x7af8('0xaa')])){_0x3a78e2[_0x7af8('0xe5')]=moment()['format'](_0x7af8('0x78'));logger[_0x7af8('0x88')]('[%s][voiceQueueReport][musiconholdstart]\x20mohstarttime:%s',_0x436424['uniqueid'],_0x3a78e2[_0x7af8('0xe5')]);}}}}catch(_0x485a72){logger['error'](_0x7af8('0xe4'),_0x436424['uniqueid'],util[_0x7af8('0x46')](_0x485a72,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7af8('0xa')][_0x7af8('0x2c')]=function(_0xc71ee8){try{if(this[_0x7af8('0x72')](_0xc71ee8)){logger[_0x7af8('0x50')](_0x7af8('0xe6'),_0xc71ee8[_0x7af8('0x52')],util[_0x7af8('0x46')](_0xc71ee8,{'showHidden':![],'depth':null}));if(this['queueReports'][_0xc71ee8[_0x7af8('0x52')]]){var _0x1441ec=_[_0x7af8('0x85')](this['queueReports'][_0xc71ee8[_0x7af8('0x52')]]);if(!_[_0x7af8('0x3e')](_0x1441ec[_0x7af8('0xe5')])){_0x1441ec[_0x7af8('0xe7')]+=moment()[_0x7af8('0xc4')](0x0)[_0x7af8('0xc2')](_0x1441ec[_0x7af8('0xe5')],'seconds');logger[_0x7af8('0x88')]('[%s][voiceQueueReport][musiconholdstop]\x20mohtime:%s',_0xc71ee8[_0x7af8('0x52')],_0x1441ec[_0x7af8('0xe7')]);delete _0x1441ec[_0x7af8('0xe5')];}}}}catch(_0x25bafd){logger[_0x7af8('0x45')](_0x7af8('0xe6'),_0xc71ee8[_0x7af8('0x52')],util[_0x7af8('0x46')](_0x25bafd,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7af8('0xa')][_0x7af8('0xe8')]=function(_0x11090f){try{if(this['isNotNull'](_0x11090f)){logger[_0x7af8('0x50')](_0x7af8('0xe9'),_0x11090f[_0x7af8('0x52')],util[_0x7af8('0x46')](_0x11090f,{'showHidden':![],'depth':null}));if(_0x11090f[_0x7af8('0xea')][_0x7af8('0x97')]()===_0x7af8('0xeb')){_0x11090f[_0x7af8('0xec')]=_0x11090f['appdata']&&_0x11090f[_0x7af8('0xed')]['startsWith'](_0x7af8('0xee'))?_0x11090f[_0x7af8('0xed')]:(_0x11090f[_0x7af8('0xed')]||_0x11090f[_0x7af8('0xec')])[_0x7af8('0x97')]();if(_[_0x7af8('0x96')](_0x11090f[_0x7af8('0xec')]['toLowerCase'](),_0x7af8('0xef'))){logger[_0x7af8('0x88')]('[%s][voiceQueueReport][newexten]\x20application:%s\x20appdata:%s',_0x11090f[_0x7af8('0x52')],_0x11090f[_0x7af8('0xea')],_0x11090f[_0x7af8('0xec')]);if(_[_0x7af8('0x5e')](this[_0x7af8('0x3b')][_0x11090f['uniqueid']]))this[_0x7af8('0x3b')][_0x11090f['uniqueid']]={};var _0x1a4cc5=_0x11090f[_0x7af8('0xec')]['split']('=');var _0x2d4bcc=_0x1a4cc5[0x0][_0x7af8('0x97')]()['match'](/cdr\((.*)\)/);if(_0x2d4bcc)this[_0x7af8('0x3b')][_0x11090f[_0x7af8('0x52')]][_0x2d4bcc[0x1]]=_0x1a4cc5[0x1];}}}}catch(_0x43bcb5){logger[_0x7af8('0x45')](_0x7af8('0xf0'),_0x11090f[_0x7af8('0x52')],util[_0x7af8('0x46')](_0x43bcb5,{'showHidden':![],'depth':null}));}};module[_0x7af8('0xf1')]=VoiceQueueReport;
\ No newline at end of file
+var _0x8417=['syncMusicOnHoldStop','[%s][voiceQueueReport][musiconholdstop]','mohtime','[%s][voiceQueueReport][musiconholdstop]\x20mohtime:%s','syncNewExten','[%s][voiceQueueReport][newexten]\x20event:','appdata','applicationdata','cdr(','[%s][voiceQueueReport][newexten]\x20application:%s\x20appdata:%s','application','match','[%s][voiceQueueReport][newexten]','lodash','moment','util','../../../config/logger','../ami','../model/queueReport','redis','defaults','localhost','prototype','enqueue','sequence','realtime','agents','campaigns','summary','variables','queuesummary','syncQueueSummary','bind','queuesummarycomplete','queuemember','syncQueueMember','queuestatuscomplete','syncQueueStatusComplete','queuecallerjoin','syncQueueCallerJoin','syncQueueCallerAbandon','queuecallerleave','syncAgentComplete','syncAgentConnect','syncVarSet','hangup','fullybooted','syncFullyBooted','musiconholdstart','musiconholdstop','syncAttendedTransfer','syncBlindTransfer','loopQueueSummary','isEmpty','hasOwnProperty','originated','pTalking','waiting','queueStatusComplete','unlockRR','queuecallerexit','queuecallercomplete','clearZombieChannels','channels','switch','isNil','Action','status','catch','No\x20such\x20channel','error','[%s][voiceQueueReport][checkChannel]','inspect','queueReports','[%s][voiceQueueReport][checkQueueReport]','[%s][voiceQueueReport][checkVariables]','[FullyBooted]\x20clear\x20realtime','voiceQueues','clearQueueReport','emitVoiceQueueChannelRemove','clearqueuereport','emit','[%s][voiceQueueReport][','voice:queue:%s','queue','voice_queue_channel:save','voice_queue_presence:save','queuecallerexitreason','ATTENDEDTRANSFER','format','voice_queue_channel:remove','voice_queue_presence:remove','emitInboundVoiceQueueSummary','inbound','debug','[voiceQueueReport][queuesummary]\x20sending\x20voice_queue:save\x20event:','name','voice_queue:save','isNotNull','isUndefined','loopQueueShow','queues','[voiceQueueReport][queues]','isRunning','then','actionid','queuestatus','[voiceQueueReport][queuesummary]','createQueueSummaryReport','summaryEvent','createReport','handleInboundQueueSummaryReport','compareToInboundQueue','assign','type','outbound','custom:queuesummary','statusRequests','syncQueueSummaryComplete','completeEvent','push','[voiceQueueReport][queuesummary]\x20event:','[voiceQueueReport][queuesummary]\x20name:%s','[voiceQueueReport][queuesummarycomplete]\x20event:','custom:queuesummarycomplete','uniqueid','queuecallerjoinAt','position','count','info','[voiceQueueReport][queuecallerjoin]\x20name:%s\x20type:%s','pick','keys','emitVoiceQueueChannelSave','[%s][voiceQueueReport][queuecallerjoin]','last','queuecallercompleteAt','holdtime','originalposition','queuecallerabandon','queuecallerabandonAt','YYYY-MM-DD\x20HH:mm:ss','[voiceQueueReport][queuecallerabandon]\x20name:%s\x20type:%s','[%s][voiceQueueReport][queuecallerabandon]','syncQueueCallerLeave','[%s][voiceQueueReport][queuecallerleave]','connectedlinenum','connectedlinename','[voiceQueueReport][queuecallerleave]\x20name:%s\x20type:%s\x20connectedlinenum:%s\x20connectedlinename:%s','[%s][voiceQueueReport][agentconnect]','COMPLETEDBYAGENT','[voiceQueueReport][agentconnect]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETEDBYAGENT','assigned','lastAssignedTo','membername','queuecallerexitAt','reason','transfer','COMPLETED','[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETED','startsWith','channel','toLowerCase','local/','linkedid','add','FORWARDTRANSFER','transfertype','FORWARD','transferexten','destexten','transferuniqueid','COMPLETEDBY','toUpperCase','[%s][voiceQueueReport][varset]','value','variable','CONTINUE','TIMEOUT','timeout','custom:timeout','queuecallerleaveAt','varset','queueposition','EXITWITHKEY','[%s][voiceQueueReport][varset]\x20name:%s\x20type:%s\x20variable:%s\x20value:%s','addVariable','rtpaudioqosjitterbridged','rtpaudioqosloss','sipcallid','sipuri','bridgepeer','bridgepvtcallid','memberdynamic','memberinterface','memberpenalty','memberrealtime','includes','handleHangup','sumHoldTime','diff','seconds','length','total','sumBillable','lastevent','unmanaged','[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerunmanaged\x20event:','abandoned','[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerabandon\x20event:','custom:queuecallerabandon','sumDuration','[%s][voiceQueueReport][hangup]\x20sending\x20voiceQueueReport\x20event:','custom:voiceQueueReport','deleteChannelAfterTimeout','[%s][voiceQueueReport][hangup]','cause','transferid','cause-txt','[%s][voiceQueueReport][syncHangup]\x20No\x20available\x20data\x20in\x20queueReports\x20structure:\x20clear\x20action\x20in\x20variablea\x20and\x20channels\x20structures\x20needed','[%s][voiceQueueReport][attendedtransfer]','transfereeuniqueid','secondtransfererexten','secondtransfereruniqueid','ATTENDED','[%s][voiceQueueReport][attendedTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s','transfertargetuniqueid','origtransfererexten','origtransfereruniqueid','[%s][voiceQueueReport][blindtransfer]','BLIND','[%s][voiceQueueReport][blindTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s','syncHangup','BlindTransfer','mohstarttime','[%s][voiceQueueReport][musiconholdstart]\x20mohstarttime:%s','[%s][voiceQueueReport][musiconholdstart]'];(function(_0x2390bd,_0x212fbd){var _0x3a969d=function(_0x3dd049){while(--_0x3dd049){_0x2390bd['push'](_0x2390bd['shift']());}};_0x3a969d(++_0x212fbd);}(_0x8417,0xfa));var _0x7841=function(_0x4cfd4e,_0x54a832){_0x4cfd4e=_0x4cfd4e-0x0;var _0x47df9c=_0x8417[_0x4cfd4e];return _0x47df9c;};'use strict';var _=require(_0x7841('0x0'));var moment=require(_0x7841('0x1'));var util=require(_0x7841('0x2'));var Redis=require('ioredis');var config=require('../../../config/environment');var logger=require(_0x7841('0x3'))('ami');var ami=require(_0x7841('0x4'));var QueueReport=require(_0x7841('0x5'));var VoiceQueueSummary=require('../model/voiceQueueSummary');config[_0x7841('0x6')]=_[_0x7841('0x7')](config['redis'],{'host':_0x7841('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x7841('0x6')]));var Sequence=function(){};Sequence[_0x7841('0x9')][_0x7841('0xa')]=function(_0x443732){this['tail']=this['tail']?this['tail']['finally'](_0x443732):_0x443732();};function VoiceQueueReport(_0x35ae77){this[_0x7841('0xb')]=new Sequence();this['queueReports']={};this[_0x7841('0xc')]=_0x35ae77;this[_0x7841('0xd')]=_0x35ae77[_0x7841('0xd')];this['channels']=_0x35ae77['queueChannels'];this['voiceQueues']=_0x35ae77['voiceQueues'];this[_0x7841('0xe')]=_0x35ae77['campaigns'];this[_0x7841('0xf')]=initializeSummary();this[_0x7841('0x10')]={};ami['on'](_0x7841('0x11'),this[_0x7841('0x12')][_0x7841('0x13')](this));ami['on'](_0x7841('0x14'),this['syncQueueSummaryComplete'][_0x7841('0x13')](this));ami['on'](_0x7841('0x15'),this[_0x7841('0x16')][_0x7841('0x13')](this));ami['on'](_0x7841('0x17'),this[_0x7841('0x18')][_0x7841('0x13')](this));ami['on'](_0x7841('0x19'),this[_0x7841('0x1a')][_0x7841('0x13')](this));ami['on']('queuecallerabandon',this[_0x7841('0x1b')][_0x7841('0x13')](this));ami['on'](_0x7841('0x1c'),this['syncQueueCallerLeave'][_0x7841('0x13')](this));ami['on']('agentcomplete',this[_0x7841('0x1d')][_0x7841('0x13')](this));ami['on']('agentconnect',this[_0x7841('0x1e')]['bind'](this));ami['on']('varset',this[_0x7841('0x1f')][_0x7841('0x13')](this));ami['on'](_0x7841('0x20'),this['syncHangup']['bind'](this));ami['on'](_0x7841('0x21'),this[_0x7841('0x22')][_0x7841('0x13')](this));ami['on'](_0x7841('0x23'),this['syncMusicOnHoldStart'][_0x7841('0x13')](this));ami['on'](_0x7841('0x24'),this['syncMusicOnHoldStop'][_0x7841('0x13')](this));ami['on']('attendedtransfer',this[_0x7841('0x25')]['bind'](this));ami['on']('blindtransfer',this[_0x7841('0x26')]['bind'](this));this[_0x7841('0x27')]();this['loopQueueShow']();}function clearChannels(_0x16d236){if(!_[_0x7841('0x28')](_0x16d236)){for(var _0x40a4f9 in _0x16d236){if(_0x16d236['hasOwnProperty'](_0x40a4f9)){delete _0x16d236[_0x40a4f9];}}}}function clearCampaigns(_0x461caa){if(!_[_0x7841('0x28')](_0x461caa)){for(var _0x4f4b33 in _0x461caa){if(_0x461caa[_0x7841('0x29')](_0x4f4b33)){_0x461caa[_0x4f4b33][_0x7841('0x2a')]=0x0;}}}}function clearVoiceQueues(_0x1db3df){if(!_[_0x7841('0x28')](_0x1db3df)){for(var _0x4bc7d5 in _0x1db3df){if(_0x1db3df[_0x7841('0x29')](_0x4bc7d5)){_0x1db3df[_0x4bc7d5]['originated']=0x0;_0x1db3df[_0x4bc7d5]['talking']=0x0;_0x1db3df[_0x4bc7d5][_0x7841('0x2b')]=0x0;_0x1db3df[_0x4bc7d5][_0x7841('0x2c')]=0x0;_0x1db3df[_0x4bc7d5][_0x7841('0x2d')]=!![];}}}}function clearAgentBooked(_0x5f08cd){if(!_['isEmpty'](_0x5f08cd)){for(var _0x55c08a in _0x5f08cd){if(_0x5f08cd[_0x7841('0x29')](_0x55c08a)){_0x5f08cd[_0x55c08a][_0x7841('0x2e')]=!![];}}}}function initializeSummary(){return{'id':null,'completeEvent':null,'isRunning':![],'queues':{},'queuestatus':{},'statusRequests':0x0};}function hasCallerLeftTheQueue(_0x4bef68){return _0x4bef68[_0x7841('0x2f')]||_0x4bef68['queuecallerabandon']||_0x4bef68[_0x7841('0x30')];}VoiceQueueReport[_0x7841('0x9')][_0x7841('0x31')]=function(){var _0x29f9e5=this;for(var _0x301ac6 in this[_0x7841('0x32')]){if(this[_0x7841('0x32')]['hasOwnProperty'](_0x301ac6)&&!this[_0x7841('0x32')][_0x301ac6][_0x7841('0x33')]){this['sequence'][_0x7841('0xa')](function(){if(!_[_0x7841('0x34')](_0x29f9e5[_0x7841('0x32')][_0x301ac6])){return ami[_0x7841('0x35')]({'action':_0x7841('0x36'),'channel':_0x29f9e5[_0x7841('0x32')][_0x301ac6]['channel']})[_0x7841('0x37')](function(_0x42d3dd){if(_0x42d3dd['message']===_0x7841('0x38')){setTimeout(function(){if(_0x29f9e5[_0x7841('0x32')][_0x301ac6]){delete _0x29f9e5[_0x7841('0x32')][_0x301ac6];logger[_0x7841('0x39')](_0x7841('0x3a'),_0x301ac6,util[_0x7841('0x3b')](_0x42d3dd,{'showHidden':![],'depth':null}));}if(_0x29f9e5[_0x7841('0x3c')][_0x301ac6]){delete _0x29f9e5[_0x7841('0x3c')][_0x301ac6];logger[_0x7841('0x39')](_0x7841('0x3d'),_0x301ac6,util[_0x7841('0x3b')](_0x42d3dd,{'showHidden':![],'depth':null}));}if(_0x29f9e5[_0x7841('0x10')][_0x301ac6]){delete _0x29f9e5['variables'][_0x301ac6];logger['error'](_0x7841('0x3e'),_0x301ac6,util[_0x7841('0x3b')](_0x42d3dd,{'showHidden':![],'depth':null}));}},0x1f40);}});}});}}};VoiceQueueReport['prototype'][_0x7841('0x22')]=function(){logger[_0x7841('0x39')](_0x7841('0x3f'));clearChannels(this[_0x7841('0x32')]);this['clearQueueReport'](this['queueReports']);clearAgentBooked(this['agents']);clearVoiceQueues(this[_0x7841('0x40')]);clearCampaigns(this[_0x7841('0xe')]);this[_0x7841('0xf')]=initializeSummary();};VoiceQueueReport[_0x7841('0x9')][_0x7841('0x41')]=function(_0x5cf093){var _0x409abd=this;if(!_['isEmpty'](_0x5cf093)){for(var _0x399af3 in _0x5cf093){if(_0x5cf093[_0x7841('0x29')](_0x399af3)){_0x409abd[_0x7841('0x42')](_0x5cf093[_0x399af3],_0x7841('0x43'));delete _0x5cf093[_0x399af3];}}}};VoiceQueueReport['prototype'][_0x7841('0x44')]=function(_0x160f34,_0x6a8ee7,_0x16f0bb){io['to'](_0x160f34)[_0x7841('0x44')](_0x6a8ee7,_0x16f0bb);};VoiceQueueReport[_0x7841('0x9')]['emitVoiceQueueChannelSave']=function(_0xc40260,_0x106bdf){logger['debug'](_0x7841('0x45')+_0x106bdf+']\x20sending\x20voice_queue_channel:save\x20event:',_0xc40260['uniqueid'],util[_0x7841('0x3b')](_0xc40260,{'showHidden':![],'depth':null}));this[_0x7841('0x44')](util['format'](_0x7841('0x46'),_0xc40260[_0x7841('0x47')]),_0x7841('0x48'),_0xc40260);io[_0x7841('0x44')](_0x7841('0x49'),_0xc40260);};VoiceQueueReport['prototype'][_0x7841('0x42')]=function(_0x519046,_0x1d53d6){logger['debug'](_0x7841('0x45')+_0x1d53d6+']\x20sending\x20voice_queue_channel:remove\x20event:',_0x519046['uniqueid'],util[_0x7841('0x3b')](_0x519046,{'showHidden':![],'depth':null}));if(_0x519046[_0x7841('0x4a')]===_0x7841('0x4b')){return;}this['emit'](util[_0x7841('0x4c')](_0x7841('0x46'),_0x519046['queue']),_0x7841('0x4d'),_0x519046);io[_0x7841('0x44')](_0x7841('0x4e'),_0x519046);};VoiceQueueReport[_0x7841('0x9')][_0x7841('0x4f')]=function(_0x3c2712){if(_0x3c2712['type']===_0x7841('0x50')){logger[_0x7841('0x51')](_0x7841('0x52'),util[_0x7841('0x3b')](_0x3c2712,{'showHidden':![],'depth':null}));this[_0x7841('0x44')](util['format'](_0x7841('0x46'),_0x3c2712[_0x7841('0x53')]),_0x7841('0x54'),_0x3c2712);}};VoiceQueueReport[_0x7841('0x9')][_0x7841('0x55')]=function(_0x442404){return _0x442404!==null&&!_[_0x7841('0x56')](_0x442404);};VoiceQueueReport[_0x7841('0x9')][_0x7841('0x57')]=function(){var _0x4a6e12=this;setInterval(function(){_0x4a6e12['clearZombieChannels']();ami['Action']({'action':_0x7841('0x58')})['catch'](function(_0x3d202c){logger['error'](_0x7841('0x59'),util['inspect'](_0x3d202c,{'showHidden':![],'depth':null}));});},0x2710);};VoiceQueueReport[_0x7841('0x9')][_0x7841('0x27')]=function(){var _0x4e56cb=this;setInterval(function(){if(!_0x4e56cb[_0x7841('0xf')][_0x7841('0x5a')]){return ami[_0x7841('0x35')]({'action':_0x7841('0x11')})[_0x7841('0x5b')](function(_0x4c2d0e){_0x4e56cb['summary']['id']=_0x4c2d0e[_0x7841('0x5c')];_0x4e56cb[_0x7841('0xf')][_0x7841('0x5a')]=!![];_0x4e56cb[_0x7841('0xf')][_0x7841('0x5d')][_0x4c2d0e[_0x7841('0x5c')]]={};})[_0x7841('0x37')](function(_0xb61de3){logger[_0x7841('0x39')](_0x7841('0x5e'),util[_0x7841('0x3b')](_0xb61de3,{'showHidden':![],'depth':null}));});}},0x3e8);};VoiceQueueReport[_0x7841('0x9')][_0x7841('0x5f')]=function(_0x265f01,_0x59ea59){var _0x2c25ad;if(this['summary']&&this[_0x7841('0xf')][_0x7841('0x58')]&&this['summary'][_0x7841('0x58')][_0x265f01[_0x7841('0x53')]]){_0x2c25ad=this['summary']['queues'][_0x265f01['name']][_0x7841('0x60')];}var _0x58fe38=new VoiceQueueSummary(_0x265f01);return _0x58fe38[_0x7841('0x61')](_0x59ea59[_0x7841('0xd')],this[_0x7841('0xd')],_0x2c25ad,this['realtime'][_0x7841('0x32')]);};VoiceQueueReport[_0x7841('0x9')][_0x7841('0x62')]=function(_0x397c7e,_0x5237ce){var _0x24e27b=this[_0x7841('0x5f')](_0x397c7e,_0x5237ce);var _0x59f9d6=![];_0x59f9d6=_0x24e27b[_0x7841('0x63')](_0x397c7e);if(_0x59f9d6){Object[_0x7841('0x64')](_0x397c7e,_0x24e27b);this['realtime']['voiceQueues'][_0x397c7e[_0x7841('0x53')]]=_0x397c7e;this[_0x7841('0x4f')](_0x24e27b);}};VoiceQueueReport[_0x7841('0x9')][_0x7841('0x18')]=function(_0x953aef){var _0x48863=null;var _0x36870b=this['summary']['id'];if(this[_0x7841('0xf')][_0x7841('0x5d')][_0x36870b]){_0x48863=this[_0x7841('0xf')][_0x7841('0x5d')][_0x36870b][_0x953aef['actionid']];}if(!_0x48863){this['summary']=initializeSummary();return;}var _0x52382e=this['voiceQueues'][_0x48863['queue']];if(_0x52382e[_0x7841('0x65')]===_0x7841('0x50')){this[_0x7841('0x62')](_0x52382e,_0x48863);}else if(_0x52382e[_0x7841('0x65')]===_0x7841('0x66')){var _0x120a73=this['createQueueSummaryReport'](_0x52382e,_0x48863);ami[_0x7841('0x44')](_0x7841('0x67'),_0x120a73);}this[_0x7841('0xf')]['statusRequests']-=0x1;var _0xc0940b=this[_0x7841('0xf')][_0x7841('0x68')]>0x0?!![]:![];if(!_0xc0940b){return this[_0x7841('0x69')](this[_0x7841('0xf')][_0x7841('0x6a')]);}};VoiceQueueReport['prototype'][_0x7841('0x16')]=function(_0x5e0055){var _0x505f75=this[_0x7841('0xf')]['id'];if(this[_0x7841('0xf')][_0x7841('0x5d')][_0x505f75]&&this[_0x7841('0xf')]['queuestatus'][_0x505f75][_0x5e0055[_0x7841('0x5c')]]){this[_0x7841('0xf')][_0x7841('0x5d')][_0x505f75][_0x5e0055['actionid']][_0x7841('0xd')][_0x7841('0x6b')](_0x5e0055);}};VoiceQueueReport['prototype'][_0x7841('0x12')]=function(_0x45af0c){var _0x456fa5=this;try{if(this['isNotNull'](_0x45af0c)&&this[_0x7841('0x55')](_0x45af0c[_0x7841('0x47')])){logger[_0x7841('0x51')](_0x7841('0x6c'),util[_0x7841('0x3b')](_0x45af0c,{'showHidden':![],'depth':null}));var _0x4b16a6=this[_0x7841('0x40')][_0x45af0c['queue']];if(_0x4b16a6){logger[_0x7841('0x51')](_0x7841('0x6d'),_0x4b16a6[_0x7841('0x53')]);this['summary'][_0x7841('0x58')][_0x4b16a6[_0x7841('0x53')]]={'summaryEvent':_0x45af0c};this['summary'][_0x7841('0x68')]+=0x1;return ami[_0x7841('0x35')]({'action':_0x7841('0x5d'),'queue':_0x4b16a6['name']})[_0x7841('0x5b')](function(_0x5e6b9b){if(!_0x456fa5['summary']['queuestatus'][_0x45af0c['actionid']]){_0x456fa5[_0x7841('0xf')][_0x7841('0x5d')][_0x45af0c[_0x7841('0x5c')]]={};}_0x456fa5[_0x7841('0xf')][_0x7841('0x5d')][_0x45af0c[_0x7841('0x5c')]][_0x5e6b9b[_0x7841('0x5c')]]={'queue':_0x4b16a6[_0x7841('0x53')],'agents':[]};})['catch'](function(_0x9b4620){throw _0x9b4620;});}}}catch(_0x22a787){logger[_0x7841('0x39')](_0x7841('0x5e'),util['inspect'](_0x22a787,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7841('0x9')][_0x7841('0x69')]=function(_0x165d96){if(this[_0x7841('0xf')][_0x7841('0x68')]>0x0){this[_0x7841('0xf')][_0x7841('0x6a')]=_0x165d96;return;}logger[_0x7841('0x51')](_0x7841('0x6e'),util[_0x7841('0x3b')](_0x165d96,{'showHidden':![],'depth':null}));this['summary']=initializeSummary();ami[_0x7841('0x44')](_0x7841('0x6f'),{});};VoiceQueueReport['prototype'][_0x7841('0x1a')]=function(_0x2e4a2e){try{if(this[_0x7841('0x55')](_0x2e4a2e)){logger[_0x7841('0x51')]('[%s][voiceQueueReport][queuecallerjoin]',_0x2e4a2e[_0x7841('0x70')],util[_0x7841('0x3b')](_0x2e4a2e,{'showHidden':![],'depth':null}));if(_['isUndefined'](this[_0x7841('0x3c')][_0x2e4a2e['uniqueid']])){this[_0x7841('0x3c')][_0x2e4a2e[_0x7841('0x70')]]=[];}if(_[_0x7841('0x56')](this[_0x7841('0x32')][_0x2e4a2e[_0x7841('0x70')]])){this[_0x7841('0x32')][_0x2e4a2e['uniqueid']]={};}var _0x4109c=new QueueReport();_0x4109c[_0x7841('0x47')]=_0x2e4a2e['queue'];_0x4109c[_0x7841('0x65')]=this['voiceQueues'][_0x4109c[_0x7841('0x47')]]&&this[_0x7841('0x40')][_0x4109c[_0x7841('0x47')]][_0x7841('0x65')]?this[_0x7841('0x40')][_0x4109c[_0x7841('0x47')]][_0x7841('0x65')]||_0x7841('0x50'):_0x7841('0x50');_0x4109c[_0x7841('0x71')]=moment()[_0x7841('0x4c')]('YYYY-MM-DD\x20HH:mm:ss');_0x4109c[_0x7841('0x72')]=_0x2e4a2e[_0x7841('0x72')];_0x4109c[_0x7841('0x73')]=_0x2e4a2e['count'];_0x4109c[_0x7841('0x70')]=_0x2e4a2e[_0x7841('0x70')];logger[_0x7841('0x74')](_0x7841('0x75'),_0x4109c[_0x7841('0x47')],_0x4109c['type']);Object[_0x7841('0x64')](_0x4109c,_[_0x7841('0x76')](_0x2e4a2e,_[_0x7841('0x77')](_0x4109c)));this[_0x7841('0x3c')][_0x2e4a2e['uniqueid']][_0x7841('0x6b')](_0x4109c);this[_0x7841('0x32')][_0x2e4a2e['uniqueid']]=_0x4109c;this[_0x7841('0x78')](_0x4109c,'queuecallerjoin');}}catch(_0x4a8a0d){logger[_0x7841('0x39')](_0x7841('0x79'),_0x2e4a2e['uniqueid'],util['inspect'](_0x4a8a0d,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7841('0x9')]['syncQueueCallerAbandon']=function(_0x459748){try{if(this[_0x7841('0x55')](_0x459748)){logger[_0x7841('0x51')]('[%s][voiceQueueReport][queuecallerabandon]',_0x459748[_0x7841('0x70')],util[_0x7841('0x3b')](_0x459748,{'showHidden':![],'depth':null}));if(this[_0x7841('0x3c')][_0x459748[_0x7841('0x70')]]){var _0x384fac=_[_0x7841('0x7a')](this[_0x7841('0x3c')][_0x459748['uniqueid']]);_0x384fac[_0x7841('0x30')]=![];_0x384fac[_0x7841('0x7b')]=null;_0x384fac[_0x7841('0x7c')]=_0x459748[_0x7841('0x7c')];_0x384fac[_0x7841('0x7d')]=_0x459748[_0x7841('0x7d')];_0x384fac[_0x7841('0x7e')]=!![];_0x384fac[_0x7841('0x7f')]=moment()[_0x7841('0x4c')](_0x7841('0x80'));_0x384fac[_0x7841('0x4a')]='ABANDONED';_0x384fac['lastAssignedTo']=null;logger[_0x7841('0x74')](_0x7841('0x81'),_0x384fac[_0x7841('0x47')],_0x384fac[_0x7841('0x65')]);this[_0x7841('0x32')][_0x459748[_0x7841('0x70')]]=_0x384fac;this['emitVoiceQueueChannelRemove'](_0x384fac,_0x7841('0x7e'));}}}catch(_0x5a98a2){logger[_0x7841('0x39')](_0x7841('0x82'),_0x459748[_0x7841('0x70')],util[_0x7841('0x3b')](_0x5a98a2,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0x7841('0x83')]=function(_0x5d099c){try{if(this[_0x7841('0x55')](_0x5d099c)){logger[_0x7841('0x51')](_0x7841('0x84'),_0x5d099c['uniqueid'],util[_0x7841('0x3b')](_0x5d099c,{'showHidden':![],'depth':null}));if(this[_0x7841('0x3c')][_0x5d099c[_0x7841('0x70')]]){var _0x5dd80e=_[_0x7841('0x7a')](this[_0x7841('0x3c')][_0x5d099c['uniqueid']]);_0x5dd80e['queuecallerleaveAt']=moment()['format'](_0x7841('0x80'));_0x5dd80e[_0x7841('0x85')]=_0x5d099c[_0x7841('0x85')];_0x5dd80e[_0x7841('0x86')]=_0x5d099c[_0x7841('0x86')];logger[_0x7841('0x74')](_0x7841('0x87'),_0x5dd80e[_0x7841('0x47')],_0x5dd80e[_0x7841('0x65')],_0x5d099c[_0x7841('0x85')],_0x5d099c['connectedlinename']);this[_0x7841('0x32')][_0x5d099c['uniqueid']]=_0x5dd80e;this['emitVoiceQueueChannelSave'](_0x5dd80e,_0x7841('0x1c'));}}}catch(_0x2f2f22){logger['error'](_0x7841('0x84'),_0x5d099c[_0x7841('0x70')],util[_0x7841('0x3b')](_0x2f2f22,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7841('0x9')][_0x7841('0x1e')]=function(_0x3fec63){try{if(this[_0x7841('0x55')](_0x3fec63)){logger['debug'](_0x7841('0x88'),_0x3fec63[_0x7841('0x70')],util[_0x7841('0x3b')](_0x3fec63,{'showHidden':![],'depth':null}));if(this[_0x7841('0x3c')][_0x3fec63[_0x7841('0x70')]]){var _0x32cf0b=_[_0x7841('0x7a')](this['queueReports'][_0x3fec63['uniqueid']]);_0x32cf0b['queuecallercomplete']=!![];_0x32cf0b[_0x7841('0x4a')]=_0x7841('0x89');logger[_0x7841('0x74')](_0x7841('0x8a'),_0x32cf0b[_0x7841('0x47')],_0x32cf0b[_0x7841('0x65')]);}}}catch(_0x3bf570){logger[_0x7841('0x39')](_0x7841('0x88'),_0x3fec63[_0x7841('0x70')],util[_0x7841('0x3b')](_0x3bf570,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7841('0x9')]['syncAgentComplete']=function(_0x233d5b){try{if(this[_0x7841('0x55')](_0x233d5b)){logger['debug']('[%s][voiceQueueReport][agentcomplete]',_0x233d5b['uniqueid'],util['inspect'](_0x233d5b,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x233d5b[_0x7841('0x70')]]){var _0x29ad8d=_['last'](this[_0x7841('0x3c')][_0x233d5b[_0x7841('0x70')]]);_0x29ad8d[_0x7841('0x7e')]=![];_0x29ad8d[_0x7841('0x7f')]=null;_0x29ad8d[_0x7841('0x8b')]=!![];_0x29ad8d[_0x7841('0x8c')]=_0x233d5b[_0x7841('0x8d')];_0x29ad8d['holdtime']=_0x233d5b['holdtime'];_0x29ad8d[_0x7841('0x30')]=!![];_0x29ad8d['queuecallerexit']=![];_0x29ad8d[_0x7841('0x8e')]=null;if(!_0x29ad8d['transfer']){if(_0x233d5b[_0x7841('0x8f')]==_0x7841('0x90')){_0x29ad8d['queuecallerexitreason']=_0x7841('0x91');logger[_0x7841('0x74')](_0x7841('0x92'),_0x29ad8d[_0x7841('0x47')],_0x29ad8d['type']);}else{if(_[_0x7841('0x93')](_0x233d5b[_0x7841('0x94')][_0x7841('0x95')](),_0x7841('0x96'))){if(this['queueReports'][_0x233d5b[_0x7841('0x97')]]){var _0x334769=_[_0x7841('0x7a')](this[_0x7841('0x3c')][_0x233d5b[_0x7841('0x97')]]);_0x334769[_0x7841('0x30')]=![];_0x334769[_0x7841('0x2f')]=!![];_0x334769[_0x7841('0x8e')]=moment(_0x29ad8d['queuecallerjoinAt'])[_0x7841('0x98')](_0x233d5b[_0x7841('0x7c')],'seconds')['format'](_0x7841('0x80'));_0x334769[_0x7841('0x4a')]=_0x7841('0x99');_0x334769[_0x7841('0x90')]=!![];_0x334769[_0x7841('0x9a')]=_0x7841('0x9b');_0x334769[_0x7841('0x9c')]=_0x233d5b[_0x7841('0x9d')];_0x334769[_0x7841('0x9e')]=_0x233d5b[_0x7841('0x70')];logger[_0x7841('0x74')]('[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:FORWARDTRANSFER',_0x334769[_0x7841('0x47')],_0x334769[_0x7841('0x65')]);var _0x61a40e=this[_0x7841('0x3c')][_0x233d5b['linkedid']];this[_0x7841('0x3c')][_0x233d5b[_0x7841('0x97')]]=this['queueReports'][_0x233d5b['uniqueid']];this[_0x7841('0x3c')][_0x233d5b['uniqueid']]=_0x61a40e;}}else{_0x29ad8d[_0x7841('0x4a')]=_0x7841('0x9f')+_0x233d5b['reason'][_0x7841('0xa0')]();logger[_0x7841('0x74')]('[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:%s',_0x29ad8d[_0x7841('0x47')],_0x29ad8d[_0x7841('0x65')],_0x29ad8d[_0x7841('0x4a')]);}}}this[_0x7841('0x32')][_0x233d5b[_0x7841('0x70')]]=_0x29ad8d;}}}catch(_0x46d471){logger[_0x7841('0x39')]('[%s][voiceQueueReport][agentcomplete]',_0x233d5b['uniqueid'],util[_0x7841('0x3b')](_0x46d471,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7841('0x9')]['syncVarSet']=function(_0x579e86){try{if(this[_0x7841('0x55')](_0x579e86)){logger[_0x7841('0x51')](_0x7841('0xa1'),_0x579e86['uniqueid'],util[_0x7841('0x3b')](_0x579e86,{'showHidden':![],'depth':null}));this['addVariable'](_0x579e86[_0x7841('0x70')],_[_0x7841('0x77')](_0x579e86['variable'])[0x0],_0x579e86[_0x7841('0xa2')]);if(this['queueReports'][_0x579e86[_0x7841('0x70')]]){var _0x47ea03=_[_0x7841('0x7a')](this[_0x7841('0x3c')][_0x579e86[_0x7841('0x70')]]);if(_0x47ea03){if(this[_0x7841('0x55')](_0x579e86[_0x7841('0xa3')])&&this['isNotNull'](_0x579e86[_0x7841('0xa3')][_0x7841('0x5d')])){switch(_0x579e86[_0x7841('0xa2')]){case _0x7841('0xa4'):_0x47ea03['queuecallerexit']=![];_0x47ea03[_0x7841('0x8e')]=null;break;case _0x7841('0xa5'):_0x47ea03['lastevent']=_0x7841('0xa6');_0x47ea03[_0x7841('0x2f')]=!![];_0x47ea03['queuecallerexitAt']=moment()[_0x7841('0x4c')](_0x7841('0x80'));_0x47ea03['queuecallerleaveAt']=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');logger[_0x7841('0x51')]('[%s][voiceQueueReport][varset]\x20sending\x20timeout\x20event:',_0x579e86[_0x7841('0x70')],util[_0x7841('0x3b')](_0x47ea03,{'showHidden':![],'depth':null}));ami[_0x7841('0x44')](_0x7841('0xa7'),_0x47ea03);break;default:_0x47ea03['queuecallerexit']=!![];_0x47ea03[_0x7841('0x8e')]=moment()[_0x7841('0x4c')](_0x7841('0x80'));_0x47ea03[_0x7841('0xa8')]=moment()[_0x7841('0x4c')](_0x7841('0x80'));}_0x47ea03[_0x7841('0x7e')]=![];_0x47ea03[_0x7841('0x7f')]=null;_0x47ea03[_0x7841('0x4a')]=_0x579e86[_0x7841('0xa2')];this[_0x7841('0x32')][_0x579e86['uniqueid']]=_0x47ea03;this[_0x7841('0x42')](_0x47ea03,_0x7841('0xa9'));}else if(this[_0x7841('0x55')](_0x579e86[_0x7841('0xa3')])&&this['isNotNull'](_0x579e86[_0x7841('0xa3')][_0x7841('0xaa')])){if(!_0x47ea03[_0x7841('0x7e')]){_0x47ea03[_0x7841('0x2f')]=!![];_0x47ea03[_0x7841('0x8e')]=moment()[_0x7841('0x4c')](_0x7841('0x80'));_0x47ea03['queuecallerexitreason']=_0x7841('0xab');_0x47ea03[_0x7841('0xa8')]=moment()['format'](_0x7841('0x80'));this[_0x7841('0x32')][_0x579e86['uniqueid']]=_0x47ea03;}}logger['info'](_0x7841('0xac'),_0x579e86['uniqueid'],_0x47ea03[_0x7841('0x47')],_0x47ea03[_0x7841('0x65')],_[_0x7841('0x77')](_0x579e86[_0x7841('0xa3')])[0x0],_0x579e86[_0x7841('0xa2')]);_0x47ea03[_0x7841('0x10')]=this[_0x7841('0x10')][_0x579e86[_0x7841('0x70')]];}}}}catch(_0xb93afd){logger['error'](_0x7841('0xa1'),_0x579e86[_0x7841('0x70')],util[_0x7841('0x3b')](_0xb93afd,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0x7841('0xad')]=function(_0x677ad3,_0x39f0ad,_0x208065){var _0x406727=['rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitter',_0x7841('0xae'),_0x7841('0xaf'),'rtpaudioqoslossbridged','rtpaudioqosrtt','rtpaudioqosrttbridged',_0x7841('0xb0'),_0x7841('0xb1'),_0x7841('0xb2'),_0x7841('0xb3'),'membercalls',_0x7841('0xb4'),_0x7841('0xb5'),'memberlastcall',_0x7841('0x8d'),_0x7841('0xb6'),_0x7841('0xb7')];if(!_[_0x7841('0x34')](_0x39f0ad)&&!_[_0x7841('0xb8')](_0x406727,_0x39f0ad)){if(_[_0x7841('0x56')](this[_0x7841('0x10')][_0x677ad3])){this[_0x7841('0x10')][_0x677ad3]={};}this[_0x7841('0x10')][_0x677ad3][_0x39f0ad]=_0x208065;}};VoiceQueueReport[_0x7841('0x9')][_0x7841('0xb9')]=function(_0x29898f,_0x5f5c68,_0x5e0f51){try{var _0x5ed21e={};if(this[_0x7841('0x3c')][_0x29898f]){for(var _0x599e0e=0x0;_0x599e0e<this[_0x7841('0x3c')][_0x29898f]['length'];_0x599e0e+=0x1){_0x5ed21e=this[_0x7841('0x3c')][_0x29898f][_0x599e0e];var _0x2bc146=this[_0x7841('0x40')][_0x5ed21e[_0x7841('0x47')]];if(_0x2bc146){_0x2bc146[_0x7841('0xba')]+=moment(_0x5ed21e['queuecallerleaveAt'])[_0x7841('0xbb')](_0x5ed21e['queuecallerjoinAt'],_0x7841('0xbc'))||0x0;if(_0x5e0f51&&_0x5ed21e[_0x7841('0x4a')]===_0x7841('0x4b')){_0x5ed21e[_0x7841('0x4a')]=_0x7841('0x89');}if(_0x599e0e===this[_0x7841('0x3c')][_0x29898f][_0x7841('0xbd')]-0x1){_0x2bc146['sumDuration']+=moment()['milliseconds'](0x0)['diff'](_0x5ed21e['queuecallerjoinAt'],_0x7841('0xbc'));if(hasCallerLeftTheQueue(_0x5ed21e)&&_0x5ed21e[_0x7841('0x4a')]!=='ATTENDEDTRANSFER'){_0x2bc146[_0x7841('0xbe')]+=0x1;}if(_0x5ed21e[_0x7841('0x30')]){_0x2bc146['answered']+=0x1;_0x2bc146[_0x7841('0xbf')]+=moment()['milliseconds'](0x0)[_0x7841('0xbb')](_0x5ed21e[_0x7841('0xa8')],_0x7841('0xbc'));_0x5ed21e[_0x7841('0x7b')]=moment()[_0x7841('0x4c')](_0x7841('0x80'));_0x5ed21e['queuecallerexit']=![];_0x5ed21e['queuecallerexitAt']=null;}if(_0x5ed21e[_0x7841('0x2f')]&&_0x5ed21e[_0x7841('0x90')]!=!![]){_0x2bc146['unmanaged']+=0x1;_0x5ed21e[_0x7841('0xc0')]=_0x7841('0xc1');logger['debug'](_0x7841('0xc2'),_0x29898f,util[_0x7841('0x3b')](_0x5ed21e,{'showHidden':![],'depth':null}));ami[_0x7841('0x44')]('custom:queuecallerunmanaged',_0x5ed21e);}if(_0x5ed21e[_0x7841('0x7e')]){_0x2bc146[_0x7841('0xc3')]+=0x1;_0x5ed21e['lastevent']=_0x7841('0xc3');logger[_0x7841('0x51')](_0x7841('0xc4'),_0x29898f,util['inspect'](_0x5ed21e,{'showHidden':![],'depth':null}));ami[_0x7841('0x44')](_0x7841('0xc5'),_0x5ed21e);}}else{_0x2bc146[_0x7841('0xc6')]+=_0x2bc146[_0x7841('0xba')];}logger[_0x7841('0x74')]('[%s][voiceQueueReport][hangup]\x20name:%s\x20type:%s\x20reason:%s',_0x29898f,_0x5ed21e[_0x7841('0x47')],_0x5ed21e[_0x7841('0x65')],_0x5f5c68);this[_0x7841('0x32')][_0x29898f]=_0x5ed21e;Object['assign'](this['voiceQueues'][_0x5ed21e[_0x7841('0x47')]],_0x2bc146);if(_0x5ed21e[_0x7841('0xa8')]){this['emitVoiceQueueChannelRemove'](_0x5ed21e,_0x7841('0x20'));}}}logger['debug'](_0x7841('0xc7'),_0x29898f,util['inspect'](this[_0x7841('0x3c')][_0x29898f],{'showHidden':![],'depth':null}));if(hasCallerLeftTheQueue(_0x5ed21e)&&_0x5ed21e[_0x7841('0x4a')]!=='ATTENDEDTRANSFER'){ami[_0x7841('0x44')](_0x7841('0xc8'),this[_0x7841('0x3c')][_0x29898f]);if(this[_0x7841('0x3c')][_0x29898f]){delete this[_0x7841('0x3c')][_0x29898f];}if(this[_0x7841('0x32')][_0x29898f]){this[_0x7841('0xc9')](_0x29898f);}if(this[_0x7841('0x10')][_0x29898f]){delete this[_0x7841('0x10')][_0x29898f];}}}}catch(_0x496034){logger[_0x7841('0x39')]('[%s][voiceQueueReport][handleHangup]',_0x29898f,util[_0x7841('0x3b')](_0x496034,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7841('0x9')]['syncHangup']=function(_0x177ac){try{if(this[_0x7841('0x55')](_0x177ac)){logger['debug'](_0x7841('0xca'),_0x177ac[_0x7841('0x70')],util[_0x7841('0x3b')](_0x177ac,{'showHidden':![],'depth':null}));if(this[_0x7841('0x3c')][_0x177ac['uniqueid']]){return this[_0x7841('0xb9')](_0x177ac[_0x7841('0x70')],_0x177ac['cause-txt'],![]);}if(this['queueReports'][_0x177ac['linkedid']]){if(_0x177ac[_0x7841('0xcb')]==='21'){return;}return this[_0x7841('0xb9')](_0x177ac[_0x7841('0x97')],_0x177ac['cause-txt'],!![]);}var _0x570f3e=Object[_0x7841('0x77')](this[_0x7841('0x3c')]);for(var _0x327a12=0x0;_0x327a12<_0x570f3e['length'];_0x327a12++){var _0xca3dfc=_['last'](this['queueReports'][_0x570f3e[_0x327a12]]);if(_0xca3dfc&&_0xca3dfc[_0x7841('0xcc')]===_0x177ac[_0x7841('0x70')]){return this['handleHangup'](_0xca3dfc[_0x7841('0x70')],_0x177ac[_0x7841('0xcd')],!![]);}}if(!this[_0x7841('0x3c')][_0x177ac[_0x7841('0x70')]]){logger[_0x7841('0x51')](_0x7841('0xce'),_0x177ac[_0x7841('0x70')]);if(this[_0x7841('0x32')][_0x177ac['uniqueid']]){this['deleteChannelAfterTimeout'](_0x177ac[_0x7841('0x70')]);}if(this['variables'][_0x177ac['uniqueid']]){delete this[_0x7841('0x10')][_0x177ac['uniqueid']];}}}}catch(_0x246d03){logger[_0x7841('0x39')](_0x7841('0xca'),_0x177ac[_0x7841('0x70')],util[_0x7841('0x3b')](_0x246d03,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7841('0x9')][_0x7841('0x25')]=function(_0x105745){try{if(this[_0x7841('0x55')](_0x105745)){logger[_0x7841('0x51')](_0x7841('0xcf'),_0x105745['uniqueid'],util[_0x7841('0x3b')](_0x105745,{'showHidden':![],'depth':null}));var _0x1a8cba;var _0x1f1eb6;var _0x580198;if(this['queueReports'][_0x105745[_0x7841('0xd0')]]){_0x1a8cba=_[_0x7841('0x7a')](this[_0x7841('0x3c')][_0x105745[_0x7841('0xd0')]]);_0x1a8cba[_0x7841('0x9c')]=_0x105745[_0x7841('0xd1')];_0x1a8cba[_0x7841('0x9e')]=_0x105745[_0x7841('0xd2')];_0x1a8cba[_0x7841('0x4a')]=_0x7841('0x4b');_0x1a8cba[_0x7841('0x90')]=!![];_0x1a8cba[_0x7841('0x9a')]=_0x7841('0xd3');if(this[_0x7841('0x3c')][_0x105745[_0x7841('0xd2')]]){_0x580198=this[_0x7841('0x3c')][_0x105745[_0x7841('0xd2')]];this[_0x7841('0x3c')][_0x105745[_0x7841('0xd2')]]=this[_0x7841('0x3c')][_0x105745[_0x7841('0xd0')]];this['queueReports'][_0x105745[_0x7841('0xd0')]]=_0x580198;_0x1f1eb6=_['last'](this[_0x7841('0x3c')][_0x105745[_0x7841('0xd0')]]);_0x1f1eb6[_0x7841('0x33')]=!![];}logger[_0x7841('0x74')](_0x7841('0xd4'),_0x105745[_0x7841('0x70')],_0x1a8cba[_0x7841('0x47')],_0x1a8cba[_0x7841('0x65')],_0x1a8cba[_0x7841('0x9c')],_0x1a8cba[_0x7841('0x9e')]);}else if(this[_0x7841('0x3c')][_0x105745[_0x7841('0xd5')]]){_0x1a8cba=_[_0x7841('0x7a')](this[_0x7841('0x3c')][_0x105745[_0x7841('0xd5')]]);_0x1a8cba[_0x7841('0x9c')]=_0x105745[_0x7841('0xd6')];_0x1a8cba[_0x7841('0x9e')]=_0x105745[_0x7841('0xd7')];_0x1a8cba['queuecallerexitreason']=_0x7841('0x4b');_0x1a8cba[_0x7841('0x90')]=!![];_0x1a8cba[_0x7841('0x9a')]=_0x7841('0xd3');if(this['queueReports'][_0x105745[_0x7841('0xd7')]]){_0x580198=this[_0x7841('0x3c')][_0x105745[_0x7841('0xd7')]];this[_0x7841('0x3c')][_0x105745[_0x7841('0xd7')]]=this[_0x7841('0x3c')][_0x105745[_0x7841('0xd5')]];this[_0x7841('0x3c')][_0x105745[_0x7841('0xd5')]]=_0x580198;_0x1f1eb6=_[_0x7841('0x7a')](this['queueReports'][_0x105745[_0x7841('0xd5')]]);_0x1f1eb6[_0x7841('0x33')]=!![];}logger[_0x7841('0x74')](_0x7841('0xd4'),_0x105745[_0x7841('0x70')],_0x1a8cba[_0x7841('0x47')],_0x1a8cba[_0x7841('0x65')],_0x1a8cba['transferexten'],_0x1a8cba[_0x7841('0x9e')]);}else if(this[_0x7841('0x3c')][_0x105745[_0x7841('0xd7')]]){_0x1a8cba=_[_0x7841('0x7a')](this[_0x7841('0x3c')][_0x105745['origtransfereruniqueid']]);_0x1a8cba[_0x7841('0x9c')]=_0x105745[_0x7841('0xd6')];_0x1a8cba[_0x7841('0x9e')]=_0x105745[_0x7841('0xd7')];_0x1a8cba[_0x7841('0x4a')]='ATTENDEDTRANSFER';_0x1a8cba[_0x7841('0x90')]=!![];_0x1a8cba[_0x7841('0x9a')]='ATTENDED';_0x1a8cba[_0x7841('0x33')]=!![];_0x1a8cba[_0x7841('0xcc')]=_0x105745[_0x7841('0xd0')];}else if(this[_0x7841('0x3c')][_0x105745[_0x7841('0xd2')]]){_0x1a8cba=_[_0x7841('0x7a')](this[_0x7841('0x3c')][_0x105745[_0x7841('0xd2')]]);_0x1a8cba['transferexten']=_0x105745[_0x7841('0xd1')];_0x1a8cba[_0x7841('0x9e')]=_0x105745['secondtransfereruniqueid'];_0x1a8cba[_0x7841('0x4a')]='ATTENDEDTRANSFER';_0x1a8cba[_0x7841('0x90')]=!![];_0x1a8cba[_0x7841('0x9a')]=_0x7841('0xd3');_0x1a8cba[_0x7841('0x33')]=!![];_0x1a8cba[_0x7841('0xcc')]=_0x105745[_0x7841('0xd5')];}}}catch(_0x442bf6){logger[_0x7841('0x39')](_0x7841('0xcf'),_0x105745[_0x7841('0x70')],util['inspect'](_0x442bf6,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7841('0x9')]['syncBlindTransfer']=function(_0x16bdc7){try{if(this[_0x7841('0x55')](_0x16bdc7)){logger[_0x7841('0x51')](_0x7841('0xd8'),_0x16bdc7[_0x7841('0x70')],util['inspect'](_0x16bdc7,{'showHidden':![],'depth':null}));if(this[_0x7841('0x3c')][_0x16bdc7['transfereeuniqueid']]){var _0x18529d=_[_0x7841('0x7a')](this[_0x7841('0x3c')][_0x16bdc7[_0x7841('0xd0')]]);_0x18529d['queuecallerexitreason']='BLINDTRANSFER';_0x18529d['transfer']=!![];_0x18529d['transfertype']=_0x7841('0xd9');_0x18529d[_0x7841('0x9c')]=_0x16bdc7['extension'];_0x18529d[_0x7841('0x9e')]=_0x16bdc7[_0x7841('0xd0')];logger['info'](_0x7841('0xda'),_0x16bdc7[_0x7841('0x70')],_0x18529d['queue'],_0x18529d[_0x7841('0x65')],_0x18529d[_0x7841('0x9c')],_0x18529d[_0x7841('0x9e')]);this[_0x7841('0xdb')]({'event':_0x7841('0xdc'),'uniqueid':_0x16bdc7['transfereeuniqueid'],'context':_0x16bdc7['context'],'channel':_0x16bdc7['transfererchannel']});}}}catch(_0x20a7a5){logger[_0x7841('0x39')](_0x7841('0xd8'),_0x16bdc7[_0x7841('0x70')],util[_0x7841('0x3b')](_0x20a7a5,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7841('0x9')]['syncMusicOnHoldStart']=function(_0x1cd1f3){try{if(this[_0x7841('0x55')](_0x1cd1f3)){logger[_0x7841('0x51')]('[%s][voiceQueueReport][musiconholdstart]',_0x1cd1f3['uniqueid'],util[_0x7841('0x3b')](_0x1cd1f3,{'showHidden':![],'depth':null}));if(this[_0x7841('0x3c')][_0x1cd1f3['uniqueid']]){var _0x559312=_[_0x7841('0x7a')](this[_0x7841('0x3c')][_0x1cd1f3[_0x7841('0x70')]]);if(!_['isNil'](_0x559312[_0x7841('0xa8')])){_0x559312[_0x7841('0xdd')]=moment()['format'](_0x7841('0x80'));logger[_0x7841('0x74')](_0x7841('0xde'),_0x1cd1f3['uniqueid'],_0x559312['mohstarttime']);}}}}catch(_0x37a82f){logger[_0x7841('0x39')](_0x7841('0xdf'),_0x1cd1f3[_0x7841('0x70')],util['inspect'](_0x37a82f,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7841('0x9')][_0x7841('0xe0')]=function(_0x46d2e2){try{if(this['isNotNull'](_0x46d2e2)){logger[_0x7841('0x51')](_0x7841('0xe1'),_0x46d2e2[_0x7841('0x70')],util[_0x7841('0x3b')](_0x46d2e2,{'showHidden':![],'depth':null}));if(this[_0x7841('0x3c')][_0x46d2e2[_0x7841('0x70')]]){var _0x4e1886=_[_0x7841('0x7a')](this[_0x7841('0x3c')][_0x46d2e2[_0x7841('0x70')]]);if(!_['isNil'](_0x4e1886[_0x7841('0xdd')])){_0x4e1886[_0x7841('0xe2')]+=moment()['milliseconds'](0x0)[_0x7841('0xbb')](_0x4e1886[_0x7841('0xdd')],'seconds');logger['info'](_0x7841('0xe3'),_0x46d2e2[_0x7841('0x70')],_0x4e1886['mohtime']);delete _0x4e1886[_0x7841('0xdd')];}}}}catch(_0x41688a){logger[_0x7841('0x39')](_0x7841('0xe1'),_0x46d2e2[_0x7841('0x70')],util[_0x7841('0x3b')](_0x41688a,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7841('0x9')][_0x7841('0xe4')]=function(_0x319797){try{if(this[_0x7841('0x55')](_0x319797)){logger[_0x7841('0x51')](_0x7841('0xe5'),_0x319797[_0x7841('0x70')],util[_0x7841('0x3b')](_0x319797,{'showHidden':![],'depth':null}));if(_0x319797['application'][_0x7841('0x95')]()==='set'){_0x319797['applicationdata']=(_0x319797[_0x7841('0xe6')]||_0x319797[_0x7841('0xe7')])['toLowerCase']();if(_[_0x7841('0x93')](_0x319797['applicationdata'][_0x7841('0x95')](),_0x7841('0xe8'))){logger[_0x7841('0x74')](_0x7841('0xe9'),_0x319797['uniqueid'],_0x319797[_0x7841('0xea')],_0x319797[_0x7841('0xe7')]);if(_[_0x7841('0x56')](this[_0x7841('0x32')][_0x319797[_0x7841('0x70')]]))this[_0x7841('0x32')][_0x319797['uniqueid']]={};var _0x1100e5=_0x319797[_0x7841('0xe7')]['split']('=');var _0x21936b=_0x1100e5[0x0][_0x7841('0x95')]()[_0x7841('0xeb')](/cdr\((.*)\)/);if(_0x21936b)this[_0x7841('0x32')][_0x319797[_0x7841('0x70')]][_0x21936b[0x1]]=_0x1100e5[0x1];}}}}catch(_0x128014){logger['error'](_0x7841('0xec'),_0x319797[_0x7841('0x70')],util['inspect'](_0x128014,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7841('0x9')][_0x7841('0xc9')]=function(_0x1abe20,_0x33c64a=0x2710){if(this[_0x7841('0x32')][_0x1abe20]){setTimeout(()=>{delete this[_0x7841('0x32')][_0x1abe20];},_0x33c64a);}};module['exports']=VoiceQueueReport;
\ No newline at end of file