Built motion from commit 10af8726.|2.6.34
[motion2.git] / server / services / ami / report / voiceQueueReport.js
index e33240b..ebef66f 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x9e6e=['connectedlinenum','[%s][voiceQueueReport][agentconnect]','COMPLETEDBYAGENT','[voiceQueueReport][agentconnect]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETEDBYAGENT','syncAgentComplete','[%s][voiceQueueReport][agentcomplete]','assigned','membername','queuecallerexit','queuecallerexitAt','transfer','COMPLETED','[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETED','startsWith','local/','linkedid','seconds','FORWARDTRANSFER','transfertype','FORWARD','transferexten','transferuniqueid','[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:FORWARDTRANSFER','reason','toUpperCase','[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:%s','agentcomplete','syncVarSet','[%s][voiceQueueReport][varset]','addVariable','keys','variable','value','CONTINUE','TIMEOUT','lastevent','timeout','[%s][voiceQueueReport][varset]\x20sending\x20timeout\x20event:','queueposition','EXITWITHKEY','[%s][voiceQueueReport][varset]\x20name:%s\x20type:%s\x20variable:%s\x20value:%s','rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitter','rtpaudioqosjitterbridged','rtpaudioqosloss','rtpaudioqosrttbridged','sipcallid','sipuri','bridgepeer','bridgepvtcallid','membercalls','memberlastcall','memberpenalty','includes','length','unmanaged','abandoned','sumHoldTime','diff','sumDuration','answered','milliseconds','[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerunmanaged\x20event:','custom:queuecallerunmanaged','[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerabandon\x20event:','custom:queuecallerabandon','[%s][voiceQueueReport][hangup]\x20sending\x20voiceQueueReport\x20event:','custom:voiceQueueReport','[%s][voiceQueueReport][hangup]','handleHangup','cause-txt','cause','transfereeuniqueid','secondtransfereruniqueid','ATTENDED','[%s][voiceQueueReport][attendedTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s','transfertargetuniqueid','origtransfererexten','origtransfereruniqueid','transferid','secondtransfererexten','[%s][voiceQueueReport][attendedtransfer]','[%s][voiceQueueReport][blindtransfer]','BLINDTRANSFER','extension','[%s][voiceQueueReport][blindTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s','[%s][voiceQueueReport][musiconholdstart]','mohstarttime','[%s][voiceQueueReport][musiconholdstart]\x20mohstarttime:%s','[%s][voiceQueueReport][musiconholdstop]','mohtime','[%s][voiceQueueReport][musiconholdstop]\x20mohtime:%s','syncNewExten','[%s][voiceQueueReport][newexten]\x20event:','application','set','applicationdata','appdata','CDR(routeAlias)','toLowerCase','cdr(','[%s][voiceQueueReport][newexten]\x20application:%s\x20appdata:%s','split','[%s][voiceQueueReport][newexten]','exports','lodash','moment','util','ioredis','../../../config/logger','ami','../ami','../model/queueReport','../model/voiceQueueSummary','redis','socket.io-emitter','enqueue','tail','finally','agents','channels','queueChannels','voiceQueues','campaigns','summary','variables','queuesummary','syncQueueSummary','bind','queuesummarycomplete','syncQueueSummaryComplete','queuemember','queuestatuscomplete','syncQueueStatusComplete','queuecallerjoin','syncQueueCallerJoin','queuecallerabandon','syncQueueCallerAbandon','queuecallerleave','agentconnect','syncAgentConnect','varset','hangup','syncHangup','fullybooted','syncFullyBooted','syncMusicOnHoldStart','syncMusicOnHoldStop','attendedtransfer','syncAttendedTransfer','syncBlindTransfer','loopQueueSummary','loopQueueShow','hasOwnProperty','isEmpty','originated','talking','pTalking','waiting','prototype','clearZombieChannels','switch','sequence','isNil','Action','status','channel','catch','message','No\x20such\x20channel','error','inspect','queueReports','[%s][voiceQueueReport][checkQueueReport]','[%s][voiceQueueReport][checkVariables]','[FullyBooted]\x20clear\x20realtime','clearQueueReport','emitVoiceQueueChannelRemove','emit','emitVoiceQueueChannelSave','[%s][voiceQueueReport][','uniqueid','format','voice:queue:%s','queue','voice_queue_channel:save','voice_queue_presence:save',']\x20sending\x20voice_queue_channel:remove\x20event:','ATTENDEDTRANSFER','voice_queue_channel:remove','voice_queue_presence:remove','emitInboundVoiceQueueSummary','type','debug','[voiceQueueReport][queuesummary]\x20sending\x20voice_queue:save\x20event:','voice_queue:save','isNotNull','isUndefined','queues','[voiceQueueReport][queues]','isRunning','then','actionid','queuestatus','[voiceQueueReport][queuesummary]','name','summaryEvent','realtime','handleInboundQueueSummaryReport','createQueueSummaryReport','compareToInboundQueue','assign','inbound','outbound','statusRequests','syncQueueMember','push','[voiceQueueReport][queuesummary]\x20event:','info','completeEvent','[voiceQueueReport][queuesummarycomplete]\x20event:','[%s][voiceQueueReport][queuecallerjoin]','queuecallerjoinAt','YYYY-MM-DD\x20HH:mm:ss','position','count','routealias','[voiceQueueReport][queuecallerjoin]\x20name:%s\x20type:%s','pick','[%s][voiceQueueReport][queuecallerabandon]','last','queuecallercomplete','queuecallercompleteAt','holdtime','originalposition','queuecallerabandonAt','queuecallerexitreason','ABANDONED','lastAssignedTo','[voiceQueueReport][queuecallerabandon]\x20name:%s\x20type:%s','syncQueueCallerLeave','[%s][voiceQueueReport][queuecallerleave]','queuecallerleaveAt','connectedlinename','[voiceQueueReport][queuecallerleave]\x20name:%s\x20type:%s\x20connectedlinenum:%s\x20connectedlinename:%s'];(function(_0x108b55,_0x3a9cdf){var _0x499f58=function(_0x228550){while(--_0x228550){_0x108b55['push'](_0x108b55['shift']());}};_0x499f58(++_0x3a9cdf);}(_0x9e6e,0x160));var _0xe9e6=function(_0x4d763d,_0x2e9bec){_0x4d763d=_0x4d763d-0x0;var _0x3e74b7=_0x9e6e[_0x4d763d];return _0x3e74b7;};'use strict';var _=require(_0xe9e6('0x0'));var moment=require(_0xe9e6('0x1'));var util=require(_0xe9e6('0x2'));var Redis=require(_0xe9e6('0x3'));var config=require('../../../config/environment');var logger=require(_0xe9e6('0x4'))(_0xe9e6('0x5'));var ami=require(_0xe9e6('0x6'));var QueueReport=require(_0xe9e6('0x7'));var VoiceQueueSummary=require(_0xe9e6('0x8'));config[_0xe9e6('0x9')]=_['defaults'](config[_0xe9e6('0x9')],{'host':'localhost','port':0x18eb});var io=require(_0xe9e6('0xa'))(new Redis(config[_0xe9e6('0x9')]));var Sequence=function(){};Sequence['prototype'][_0xe9e6('0xb')]=function(_0x3a9238){this[_0xe9e6('0xc')]=this[_0xe9e6('0xc')]?this[_0xe9e6('0xc')][_0xe9e6('0xd')](_0x3a9238):_0x3a9238();};function VoiceQueueReport(_0x4947c2){this['sequence']=new Sequence();this['queueReports']={};this['realtime']=_0x4947c2;this[_0xe9e6('0xe')]=_0x4947c2[_0xe9e6('0xe')];this[_0xe9e6('0xf')]=_0x4947c2[_0xe9e6('0x10')];this[_0xe9e6('0x11')]=_0x4947c2['voiceQueues'];this['campaigns']=_0x4947c2[_0xe9e6('0x12')];this[_0xe9e6('0x13')]=initializeSummary();this[_0xe9e6('0x14')]={};ami['on'](_0xe9e6('0x15'),this[_0xe9e6('0x16')][_0xe9e6('0x17')](this));ami['on'](_0xe9e6('0x18'),this[_0xe9e6('0x19')][_0xe9e6('0x17')](this));ami['on'](_0xe9e6('0x1a'),this['syncQueueMember']['bind'](this));ami['on'](_0xe9e6('0x1b'),this[_0xe9e6('0x1c')][_0xe9e6('0x17')](this));ami['on'](_0xe9e6('0x1d'),this[_0xe9e6('0x1e')]['bind'](this));ami['on'](_0xe9e6('0x1f'),this[_0xe9e6('0x20')][_0xe9e6('0x17')](this));ami['on'](_0xe9e6('0x21'),this['syncQueueCallerLeave']['bind'](this));ami['on']('agentcomplete',this['syncAgentComplete'][_0xe9e6('0x17')](this));ami['on'](_0xe9e6('0x22'),this[_0xe9e6('0x23')]['bind'](this));ami['on'](_0xe9e6('0x24'),this['syncVarSet'][_0xe9e6('0x17')](this));ami['on'](_0xe9e6('0x25'),this[_0xe9e6('0x26')][_0xe9e6('0x17')](this));ami['on'](_0xe9e6('0x27'),this[_0xe9e6('0x28')][_0xe9e6('0x17')](this));ami['on']('musiconholdstart',this[_0xe9e6('0x29')]['bind'](this));ami['on']('musiconholdstop',this[_0xe9e6('0x2a')][_0xe9e6('0x17')](this));ami['on'](_0xe9e6('0x2b'),this[_0xe9e6('0x2c')][_0xe9e6('0x17')](this));ami['on']('blindtransfer',this[_0xe9e6('0x2d')][_0xe9e6('0x17')](this));this[_0xe9e6('0x2e')]();this[_0xe9e6('0x2f')]();}function clearChannels(_0x205f84){if(!_['isEmpty'](_0x205f84)){for(var _0x1ef867 in _0x205f84){if(_0x205f84[_0xe9e6('0x30')](_0x1ef867)){delete _0x205f84[_0x1ef867];}}}}function clearCampaigns(_0x25fa5e){if(!_[_0xe9e6('0x31')](_0x25fa5e)){for(var _0x4a5980 in _0x25fa5e){if(_0x25fa5e[_0xe9e6('0x30')](_0x4a5980)){_0x25fa5e[_0x4a5980]['originated']=0x0;}}}}function clearVoiceQueues(_0x400514){if(!_['isEmpty'](_0x400514)){for(var _0xc04c3a in _0x400514){if(_0x400514['hasOwnProperty'](_0xc04c3a)){_0x400514[_0xc04c3a][_0xe9e6('0x32')]=0x0;_0x400514[_0xc04c3a][_0xe9e6('0x33')]=0x0;_0x400514[_0xc04c3a][_0xe9e6('0x34')]=0x0;_0x400514[_0xc04c3a][_0xe9e6('0x35')]=0x0;_0x400514[_0xc04c3a]['queueStatusComplete']=!![];}}}}function clearAgentBooked(_0x147f30){if(!_[_0xe9e6('0x31')](_0x147f30)){for(var _0x201fc6 in _0x147f30){if(_0x147f30[_0xe9e6('0x30')](_0x201fc6)){_0x147f30[_0x201fc6]['unlockRR']=!![];}}}}function initializeSummary(){return{'id':null,'completeEvent':null,'isRunning':![],'queues':{},'queuestatus':{},'statusRequests':0x0};}VoiceQueueReport[_0xe9e6('0x36')][_0xe9e6('0x37')]=function(){var _0x4b1249=this;for(var _0x37641d in this['channels']){if(this[_0xe9e6('0xf')][_0xe9e6('0x30')](_0x37641d)&&!this[_0xe9e6('0xf')][_0x37641d][_0xe9e6('0x38')]){this[_0xe9e6('0x39')]['enqueue'](function(){if(!_[_0xe9e6('0x3a')](_0x4b1249[_0xe9e6('0xf')][_0x37641d])){return ami[_0xe9e6('0x3b')]({'action':_0xe9e6('0x3c'),'channel':_0x4b1249[_0xe9e6('0xf')][_0x37641d][_0xe9e6('0x3d')]})[_0xe9e6('0x3e')](function(_0x57f692){if(_0x57f692[_0xe9e6('0x3f')]===_0xe9e6('0x40')){setTimeout(function(){if(_0x4b1249[_0xe9e6('0xf')][_0x37641d]){delete _0x4b1249[_0xe9e6('0xf')][_0x37641d];logger[_0xe9e6('0x41')]('[%s][voiceQueueReport][checkChannel]',_0x37641d,util[_0xe9e6('0x42')](_0x57f692,{'showHidden':![],'depth':null}));}if(_0x4b1249[_0xe9e6('0x43')][_0x37641d]){delete _0x4b1249['queueReports'][_0x37641d];logger[_0xe9e6('0x41')](_0xe9e6('0x44'),_0x37641d,util['inspect'](_0x57f692,{'showHidden':![],'depth':null}));}if(_0x4b1249[_0xe9e6('0x14')][_0x37641d]){delete _0x4b1249[_0xe9e6('0x14')][_0x37641d];logger[_0xe9e6('0x41')](_0xe9e6('0x45'),_0x37641d,util[_0xe9e6('0x42')](_0x57f692,{'showHidden':![],'depth':null}));}},0x1f40);}});}});}}};VoiceQueueReport['prototype'][_0xe9e6('0x28')]=function(){logger[_0xe9e6('0x41')](_0xe9e6('0x46'));clearChannels(this[_0xe9e6('0xf')]);this[_0xe9e6('0x47')](this[_0xe9e6('0x43')]);clearAgentBooked(this[_0xe9e6('0xe')]);clearVoiceQueues(this[_0xe9e6('0x11')]);clearCampaigns(this[_0xe9e6('0x12')]);this['summary']=initializeSummary();};VoiceQueueReport[_0xe9e6('0x36')][_0xe9e6('0x47')]=function(_0x304b30){var _0x5c544c=this;if(!_[_0xe9e6('0x31')](_0x304b30)){for(var _0x5df61d in _0x304b30){if(_0x304b30[_0xe9e6('0x30')](_0x5df61d)){_0x5c544c[_0xe9e6('0x48')](_0x304b30[_0x5df61d],'clearqueuereport');delete _0x304b30[_0x5df61d];}}}};VoiceQueueReport[_0xe9e6('0x36')][_0xe9e6('0x49')]=function(_0x5800d5,_0x4f3151,_0x23e044){io['to'](_0x5800d5)['emit'](_0x4f3151,_0x23e044);};VoiceQueueReport[_0xe9e6('0x36')][_0xe9e6('0x4a')]=function(_0x4b390e,_0x15e8d0){logger['debug'](_0xe9e6('0x4b')+_0x15e8d0+']\x20sending\x20voice_queue_channel:save\x20event:',_0x4b390e[_0xe9e6('0x4c')],util[_0xe9e6('0x42')](_0x4b390e,{'showHidden':![],'depth':null}));this[_0xe9e6('0x49')](util[_0xe9e6('0x4d')](_0xe9e6('0x4e'),_0x4b390e[_0xe9e6('0x4f')]),_0xe9e6('0x50'),_0x4b390e);io[_0xe9e6('0x49')](_0xe9e6('0x51'),_0x4b390e);};VoiceQueueReport['prototype'][_0xe9e6('0x48')]=function(_0x561b7f,_0x2e1be7){logger['debug'](_0xe9e6('0x4b')+_0x2e1be7+_0xe9e6('0x52'),_0x561b7f['uniqueid'],util[_0xe9e6('0x42')](_0x561b7f,{'showHidden':![],'depth':null}));if(_0x561b7f['queuecallerexitreason']===_0xe9e6('0x53')){return;}this[_0xe9e6('0x49')](util['format'](_0xe9e6('0x4e'),_0x561b7f[_0xe9e6('0x4f')]),_0xe9e6('0x54'),_0x561b7f);io['emit'](_0xe9e6('0x55'),_0x561b7f);};VoiceQueueReport[_0xe9e6('0x36')][_0xe9e6('0x56')]=function(_0xc076c6){if(_0xc076c6[_0xe9e6('0x57')]==='inbound'){logger[_0xe9e6('0x58')](_0xe9e6('0x59'),util['inspect'](_0xc076c6,{'showHidden':![],'depth':null}));this['emit'](util['format'](_0xe9e6('0x4e'),_0xc076c6['name']),_0xe9e6('0x5a'),_0xc076c6);}};VoiceQueueReport[_0xe9e6('0x36')][_0xe9e6('0x5b')]=function(_0x160305){return _0x160305!==null&&!_[_0xe9e6('0x5c')](_0x160305);};VoiceQueueReport[_0xe9e6('0x36')]['loopQueueShow']=function(){var _0x5a5d27=this;setInterval(function(){_0x5a5d27[_0xe9e6('0x37')]();ami[_0xe9e6('0x3b')]({'action':_0xe9e6('0x5d')})[_0xe9e6('0x3e')](function(_0x48cd0b){logger['error'](_0xe9e6('0x5e'),util[_0xe9e6('0x42')](_0x48cd0b,{'showHidden':![],'depth':null}));});},0x2710);};VoiceQueueReport[_0xe9e6('0x36')][_0xe9e6('0x2e')]=function(){var _0x226412=this;setInterval(function(){if(!_0x226412[_0xe9e6('0x13')][_0xe9e6('0x5f')]){return ami[_0xe9e6('0x3b')]({'action':_0xe9e6('0x15')})[_0xe9e6('0x60')](function(_0x34148){_0x226412[_0xe9e6('0x13')]['id']=_0x34148[_0xe9e6('0x61')];_0x226412[_0xe9e6('0x13')][_0xe9e6('0x5f')]=!![];_0x226412[_0xe9e6('0x13')][_0xe9e6('0x62')][_0x34148['actionid']]={};})[_0xe9e6('0x3e')](function(_0x4c45e4){logger[_0xe9e6('0x41')](_0xe9e6('0x63'),util[_0xe9e6('0x42')](_0x4c45e4,{'showHidden':![],'depth':null}));});}},0x3e8);};VoiceQueueReport[_0xe9e6('0x36')]['createQueueSummaryReport']=function(_0x2a3e92,_0x95ade5){var _0x12c1dd=this[_0xe9e6('0x13')][_0xe9e6('0x5d')][_0x2a3e92[_0xe9e6('0x64')]][_0xe9e6('0x65')];var _0x522a22=new VoiceQueueSummary(_0x2a3e92);return _0x522a22['createReport'](_0x95ade5[_0xe9e6('0xe')],this['agents'],_0x12c1dd,this[_0xe9e6('0x66')][_0xe9e6('0xf')]);};VoiceQueueReport[_0xe9e6('0x36')][_0xe9e6('0x67')]=function(_0x58b293,_0x52bde8){var _0x481806=this[_0xe9e6('0x68')](_0x58b293,_0x52bde8);var _0x55082d=![];_0x55082d=_0x481806[_0xe9e6('0x69')](_0x58b293);if(_0x55082d){Object[_0xe9e6('0x6a')](_0x58b293,_0x481806);this[_0xe9e6('0x66')][_0xe9e6('0x11')][_0x58b293[_0xe9e6('0x64')]]=_0x58b293;this[_0xe9e6('0x56')](_0x481806);}};VoiceQueueReport[_0xe9e6('0x36')][_0xe9e6('0x1c')]=function(_0x24cee7){var _0x1e2d24=null;var _0x2da5ea=this['summary']['id'];if(this[_0xe9e6('0x13')][_0xe9e6('0x62')][_0x2da5ea]){_0x1e2d24=this[_0xe9e6('0x13')][_0xe9e6('0x62')][_0x2da5ea][_0x24cee7[_0xe9e6('0x61')]];}if(!_0x1e2d24){this['summary']=initializeSummary();return;}var _0x1ed37c=this[_0xe9e6('0x11')][_0x1e2d24[_0xe9e6('0x4f')]];if(_0x1ed37c[_0xe9e6('0x57')]===_0xe9e6('0x6b')){this[_0xe9e6('0x67')](_0x1ed37c,_0x1e2d24);}else if(_0x1ed37c[_0xe9e6('0x57')]===_0xe9e6('0x6c')){var _0x53ebcd=this[_0xe9e6('0x68')](_0x1ed37c,_0x1e2d24);ami[_0xe9e6('0x49')]('custom:queuesummary',_0x53ebcd);}this[_0xe9e6('0x13')][_0xe9e6('0x6d')]-=0x1;var _0x108301=this[_0xe9e6('0x13')][_0xe9e6('0x6d')]>0x0?!![]:![];if(!_0x108301){return this[_0xe9e6('0x19')](this[_0xe9e6('0x13')]['completeEvent']);}};VoiceQueueReport[_0xe9e6('0x36')][_0xe9e6('0x6e')]=function(_0x56fbb3){var _0xca0d63=this['summary']['id'];if(this[_0xe9e6('0x13')]['queuestatus'][_0xca0d63]&&this[_0xe9e6('0x13')][_0xe9e6('0x62')][_0xca0d63][_0x56fbb3['actionid']]){this['summary'][_0xe9e6('0x62')][_0xca0d63][_0x56fbb3[_0xe9e6('0x61')]][_0xe9e6('0xe')][_0xe9e6('0x6f')](_0x56fbb3);}};VoiceQueueReport[_0xe9e6('0x36')][_0xe9e6('0x16')]=function(_0x1c80aa){var _0x26cd16=this;try{if(this[_0xe9e6('0x5b')](_0x1c80aa)&&this[_0xe9e6('0x5b')](_0x1c80aa[_0xe9e6('0x4f')])){logger[_0xe9e6('0x58')](_0xe9e6('0x70'),util[_0xe9e6('0x42')](_0x1c80aa,{'showHidden':![],'depth':null}));var _0x31458e=this[_0xe9e6('0x11')][_0x1c80aa[_0xe9e6('0x4f')]];if(_0x31458e){logger[_0xe9e6('0x71')]('[voiceQueueReport][queuesummary]\x20name:%s',_0x31458e['name']);this['summary']['queues'][_0x31458e[_0xe9e6('0x64')]]={'summaryEvent':_0x1c80aa};this[_0xe9e6('0x13')][_0xe9e6('0x6d')]+=0x1;return ami[_0xe9e6('0x3b')]({'action':_0xe9e6('0x62'),'queue':_0x31458e['name']})[_0xe9e6('0x60')](function(_0x41746a){if(!_0x26cd16[_0xe9e6('0x13')][_0xe9e6('0x62')][_0x1c80aa[_0xe9e6('0x61')]]){_0x26cd16['summary']['queuestatus'][_0x1c80aa[_0xe9e6('0x61')]]={};}_0x26cd16[_0xe9e6('0x13')][_0xe9e6('0x62')][_0x1c80aa[_0xe9e6('0x61')]][_0x41746a[_0xe9e6('0x61')]]={'queue':_0x31458e['name'],'agents':[]};})[_0xe9e6('0x3e')](function(_0x21c6bb){throw _0x21c6bb;});}}}catch(_0x4e5427){logger['error'](_0xe9e6('0x63'),util[_0xe9e6('0x42')](_0x4e5427,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xe9e6('0x36')][_0xe9e6('0x19')]=function(_0x2e1a86){if(this[_0xe9e6('0x13')]['statusRequests']>0x0){this[_0xe9e6('0x13')][_0xe9e6('0x72')]=_0x2e1a86;return;}logger[_0xe9e6('0x58')](_0xe9e6('0x73'),util['inspect'](_0x2e1a86,{'showHidden':![],'depth':null}));this[_0xe9e6('0x13')]=initializeSummary();ami[_0xe9e6('0x49')]('custom:queuesummarycomplete',{});};VoiceQueueReport[_0xe9e6('0x36')][_0xe9e6('0x1e')]=function(_0x3244a9){try{if(this[_0xe9e6('0x5b')](_0x3244a9)){logger['debug'](_0xe9e6('0x74'),_0x3244a9['uniqueid'],util[_0xe9e6('0x42')](_0x3244a9,{'showHidden':![],'depth':null}));if(_[_0xe9e6('0x5c')](this[_0xe9e6('0x43')][_0x3244a9['uniqueid']])){this['queueReports'][_0x3244a9[_0xe9e6('0x4c')]]=[];}if(_[_0xe9e6('0x5c')](this[_0xe9e6('0xf')][_0x3244a9['uniqueid']])){this[_0xe9e6('0xf')][_0x3244a9[_0xe9e6('0x4c')]]={};}var _0x591598=new QueueReport();_0x591598[_0xe9e6('0x4f')]=_0x3244a9['queue'];_0x591598[_0xe9e6('0x57')]=this[_0xe9e6('0x11')][_0x591598[_0xe9e6('0x4f')]]&&this['voiceQueues'][_0x591598[_0xe9e6('0x4f')]][_0xe9e6('0x57')]?this[_0xe9e6('0x11')][_0x591598[_0xe9e6('0x4f')]][_0xe9e6('0x57')]||_0xe9e6('0x6b'):_0xe9e6('0x6b');_0x591598[_0xe9e6('0x75')]=moment()['format'](_0xe9e6('0x76'));_0x591598[_0xe9e6('0x77')]=_0x3244a9[_0xe9e6('0x77')];_0x591598[_0xe9e6('0x78')]=_0x3244a9['count'];_0x591598[_0xe9e6('0x4c')]=_0x3244a9['uniqueid'];_0x591598[_0xe9e6('0x79')]=this[_0xe9e6('0xf')][_0x3244a9['uniqueid']]['routealias'];logger[_0xe9e6('0x71')](_0xe9e6('0x7a'),_0x591598['queue'],_0x591598[_0xe9e6('0x57')]);_['merge'](_0x591598,_[_0xe9e6('0x7b')](_0x3244a9,_['keys'](_0x591598)));this[_0xe9e6('0x43')][_0x3244a9[_0xe9e6('0x4c')]][_0xe9e6('0x6f')](_0x591598);this['channels'][_0x3244a9['uniqueid']]=_0x591598;this['emitVoiceQueueChannelSave'](_0x591598,_0xe9e6('0x1d'));}}catch(_0x576544){logger[_0xe9e6('0x41')](_0xe9e6('0x74'),_0x3244a9[_0xe9e6('0x4c')],util['inspect'](_0x576544,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xe9e6('0x36')]['syncQueueCallerAbandon']=function(_0x402566){try{if(this[_0xe9e6('0x5b')](_0x402566)){logger['debug'](_0xe9e6('0x7c'),_0x402566['uniqueid'],util[_0xe9e6('0x42')](_0x402566,{'showHidden':![],'depth':null}));if(this[_0xe9e6('0x43')][_0x402566[_0xe9e6('0x4c')]]){var _0x2211f3=_[_0xe9e6('0x7d')](this[_0xe9e6('0x43')][_0x402566[_0xe9e6('0x4c')]]);_0x2211f3[_0xe9e6('0x7e')]=![];_0x2211f3[_0xe9e6('0x7f')]=null;_0x2211f3[_0xe9e6('0x80')]=_0x402566[_0xe9e6('0x80')];_0x2211f3[_0xe9e6('0x81')]=_0x402566[_0xe9e6('0x81')];_0x2211f3['queuecallerabandon']=!![];_0x2211f3[_0xe9e6('0x82')]=moment()[_0xe9e6('0x4d')](_0xe9e6('0x76'));_0x2211f3[_0xe9e6('0x83')]=_0xe9e6('0x84');_0x2211f3[_0xe9e6('0x85')]=null;logger[_0xe9e6('0x71')](_0xe9e6('0x86'),_0x2211f3[_0xe9e6('0x4f')],_0x2211f3[_0xe9e6('0x57')]);this['channels'][_0x402566[_0xe9e6('0x4c')]]=_0x2211f3;this[_0xe9e6('0x48')](_0x2211f3,'queuecallerabandon');}}}catch(_0x1baa49){logger['error'](_0xe9e6('0x7c'),_0x402566[_0xe9e6('0x4c')],util[_0xe9e6('0x42')](_0x1baa49,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xe9e6('0x36')][_0xe9e6('0x87')]=function(_0x74c8bd){try{if(this['isNotNull'](_0x74c8bd)){logger[_0xe9e6('0x58')](_0xe9e6('0x88'),_0x74c8bd[_0xe9e6('0x4c')],util[_0xe9e6('0x42')](_0x74c8bd,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x74c8bd[_0xe9e6('0x4c')]]){var _0xaa0b13=_[_0xe9e6('0x7d')](this[_0xe9e6('0x43')][_0x74c8bd['uniqueid']]);_0xaa0b13[_0xe9e6('0x89')]=moment()[_0xe9e6('0x4d')]('YYYY-MM-DD\x20HH:mm:ss');_0xaa0b13['connectedlinenum']=_0x74c8bd['connectedlinenum'];_0xaa0b13[_0xe9e6('0x8a')]=_0x74c8bd[_0xe9e6('0x8a')];logger[_0xe9e6('0x71')](_0xe9e6('0x8b'),_0xaa0b13[_0xe9e6('0x4f')],_0xaa0b13[_0xe9e6('0x57')],_0x74c8bd[_0xe9e6('0x8c')],_0x74c8bd[_0xe9e6('0x8a')]);this[_0xe9e6('0xf')][_0x74c8bd[_0xe9e6('0x4c')]]=_0xaa0b13;this['emitVoiceQueueChannelSave'](_0xaa0b13,'queuecallerleave');}}}catch(_0x196c3e){logger[_0xe9e6('0x41')](_0xe9e6('0x88'),_0x74c8bd[_0xe9e6('0x4c')],util[_0xe9e6('0x42')](_0x196c3e,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0xe9e6('0x23')]=function(_0x2ba58e){try{if(this[_0xe9e6('0x5b')](_0x2ba58e)){logger['debug'](_0xe9e6('0x8d'),_0x2ba58e[_0xe9e6('0x4c')],util[_0xe9e6('0x42')](_0x2ba58e,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x2ba58e[_0xe9e6('0x4c')]]){var _0x3eef65=_[_0xe9e6('0x7d')](this[_0xe9e6('0x43')][_0x2ba58e[_0xe9e6('0x4c')]]);_0x3eef65['queuecallercomplete']=!![];_0x3eef65[_0xe9e6('0x83')]=_0xe9e6('0x8e');logger['info'](_0xe9e6('0x8f'),_0x3eef65[_0xe9e6('0x4f')],_0x3eef65[_0xe9e6('0x57')]);}}}catch(_0x46b09e){logger[_0xe9e6('0x41')](_0xe9e6('0x8d'),_0x2ba58e['uniqueid'],util['inspect'](_0x46b09e,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xe9e6('0x36')][_0xe9e6('0x90')]=function(_0xc11604){try{if(this[_0xe9e6('0x5b')](_0xc11604)){logger[_0xe9e6('0x58')](_0xe9e6('0x91'),_0xc11604[_0xe9e6('0x4c')],util[_0xe9e6('0x42')](_0xc11604,{'showHidden':![],'depth':null}));if(this[_0xe9e6('0x43')][_0xc11604[_0xe9e6('0x4c')]]){var _0xdae0e9=_['last'](this[_0xe9e6('0x43')][_0xc11604[_0xe9e6('0x4c')]]);_0xdae0e9[_0xe9e6('0x1f')]=![];_0xdae0e9['queuecallerabandonAt']=null;_0xdae0e9[_0xe9e6('0x92')]=!![];_0xdae0e9['lastAssignedTo']=_0xc11604[_0xe9e6('0x93')];_0xdae0e9[_0xe9e6('0x80')]=_0xc11604[_0xe9e6('0x80')];_0xdae0e9[_0xe9e6('0x7e')]=!![];_0xdae0e9[_0xe9e6('0x94')]=![];_0xdae0e9[_0xe9e6('0x95')]=null;if(!_0xdae0e9[_0xe9e6('0x96')]){if(_0xc11604['reason']==_0xe9e6('0x96')){_0xdae0e9['queuecallerexitreason']=_0xe9e6('0x97');logger['info'](_0xe9e6('0x98'),_0xdae0e9[_0xe9e6('0x4f')],_0xdae0e9[_0xe9e6('0x57')]);}else{if(_[_0xe9e6('0x99')](_0xc11604[_0xe9e6('0x3d')]['toLowerCase'](),_0xe9e6('0x9a'))){if(this[_0xe9e6('0x43')][_0xc11604[_0xe9e6('0x9b')]]){var _0x32af24=_[_0xe9e6('0x7d')](this[_0xe9e6('0x43')][_0xc11604['linkedid']]);_0x32af24[_0xe9e6('0x7e')]=![];_0x32af24['queuecallerexit']=!![];_0x32af24[_0xe9e6('0x95')]=moment(_0xdae0e9[_0xe9e6('0x75')])['add'](_0xc11604[_0xe9e6('0x80')],_0xe9e6('0x9c'))[_0xe9e6('0x4d')](_0xe9e6('0x76'));_0x32af24['queuecallerexitreason']=_0xe9e6('0x9d');_0x32af24[_0xe9e6('0x96')]=!![];_0x32af24[_0xe9e6('0x9e')]=_0xe9e6('0x9f');_0x32af24[_0xe9e6('0xa0')]=_0xc11604['destexten'];_0x32af24[_0xe9e6('0xa1')]=_0xc11604[_0xe9e6('0x4c')];logger[_0xe9e6('0x71')](_0xe9e6('0xa2'),_0x32af24[_0xe9e6('0x4f')],_0x32af24[_0xe9e6('0x57')]);var _0x329367=this[_0xe9e6('0x43')][_0xc11604['linkedid']];this[_0xe9e6('0x43')][_0xc11604['linkedid']]=this['queueReports'][_0xc11604[_0xe9e6('0x4c')]];this['queueReports'][_0xc11604[_0xe9e6('0x4c')]]=_0x329367;}}else{_0xdae0e9['queuecallerexitreason']='COMPLETEDBY'+_0xc11604[_0xe9e6('0xa3')][_0xe9e6('0xa4')]();logger['info'](_0xe9e6('0xa5'),_0xdae0e9[_0xe9e6('0x4f')],_0xdae0e9[_0xe9e6('0x57')],_0xdae0e9['queuecallerexitreason']);}}}this[_0xe9e6('0xf')][_0xc11604[_0xe9e6('0x4c')]]=_0xdae0e9;this[_0xe9e6('0x48')](_0xdae0e9,_0xe9e6('0xa6'));}}}catch(_0x4b9522){logger[_0xe9e6('0x41')](_0xe9e6('0x91'),_0xc11604[_0xe9e6('0x4c')],util[_0xe9e6('0x42')](_0x4b9522,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xe9e6('0x36')][_0xe9e6('0xa7')]=function(_0x5151ac){try{if(this['isNotNull'](_0x5151ac)){logger['debug'](_0xe9e6('0xa8'),_0x5151ac[_0xe9e6('0x4c')],util['inspect'](_0x5151ac,{'showHidden':![],'depth':null}));this[_0xe9e6('0xa9')](_0x5151ac[_0xe9e6('0x4c')],_[_0xe9e6('0xaa')](_0x5151ac[_0xe9e6('0xab')])[0x0],_0x5151ac[_0xe9e6('0xac')]);if(this['queueReports'][_0x5151ac[_0xe9e6('0x4c')]]){var _0x116cc0=_[_0xe9e6('0x7d')](this[_0xe9e6('0x43')][_0x5151ac['uniqueid']]);if(_0x116cc0){if(this[_0xe9e6('0x5b')](_0x5151ac[_0xe9e6('0xab')])&&this['isNotNull'](_0x5151ac['variable'][_0xe9e6('0x62')])){switch(_0x5151ac[_0xe9e6('0xac')]){case _0xe9e6('0xad'):_0x116cc0[_0xe9e6('0x94')]=![];_0x116cc0['queuecallerexitAt']=null;break;case _0xe9e6('0xae'):_0x116cc0[_0xe9e6('0xaf')]=_0xe9e6('0xb0');_0x116cc0[_0xe9e6('0x94')]=!![];_0x116cc0[_0xe9e6('0x95')]=moment()[_0xe9e6('0x4d')](_0xe9e6('0x76'));_0x116cc0['queuecallerleaveAt']=moment()[_0xe9e6('0x4d')](_0xe9e6('0x76'));logger[_0xe9e6('0x58')](_0xe9e6('0xb1'),_0x5151ac['uniqueid'],util['inspect'](_0x116cc0,{'showHidden':![],'depth':null}));ami['emit']('custom:timeout',_0x116cc0);break;default:_0x116cc0[_0xe9e6('0x94')]=!![];_0x116cc0[_0xe9e6('0x95')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');_0x116cc0[_0xe9e6('0x89')]=moment()[_0xe9e6('0x4d')](_0xe9e6('0x76'));}_0x116cc0[_0xe9e6('0x1f')]=![];_0x116cc0['queuecallerabandonAt']=null;_0x116cc0[_0xe9e6('0x83')]=_0x5151ac[_0xe9e6('0xac')];this[_0xe9e6('0xf')][_0x5151ac['uniqueid']]=_0x116cc0;this['emitVoiceQueueChannelRemove'](_0x116cc0,_0xe9e6('0x24'));}else if(this[_0xe9e6('0x5b')](_0x5151ac[_0xe9e6('0xab')])&&this[_0xe9e6('0x5b')](_0x5151ac[_0xe9e6('0xab')][_0xe9e6('0xb2')])){if(!_0x116cc0[_0xe9e6('0x1f')]){_0x116cc0[_0xe9e6('0x94')]=!![];_0x116cc0[_0xe9e6('0x95')]=moment()[_0xe9e6('0x4d')](_0xe9e6('0x76'));_0x116cc0['queuecallerexitreason']=_0xe9e6('0xb3');_0x116cc0[_0xe9e6('0x89')]=moment()[_0xe9e6('0x4d')](_0xe9e6('0x76'));this['channels'][_0x5151ac['uniqueid']]=_0x116cc0;}}logger[_0xe9e6('0x71')](_0xe9e6('0xb4'),_0x5151ac[_0xe9e6('0x4c')],_0x116cc0[_0xe9e6('0x4f')],_0x116cc0[_0xe9e6('0x57')],_[_0xe9e6('0xaa')](_0x5151ac[_0xe9e6('0xab')])[0x0],_0x5151ac['value']);_0x116cc0['variables']=this[_0xe9e6('0x14')][_0x5151ac[_0xe9e6('0x4c')]];}}}}catch(_0x227070){logger[_0xe9e6('0x41')](_0xe9e6('0xa8'),_0x5151ac[_0xe9e6('0x4c')],util['inspect'](_0x227070,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xe9e6('0x36')]['addVariable']=function(_0x27fc87,_0x61a7d7,_0x156da7){var _0x358b04=[_0xe9e6('0xb5'),_0xe9e6('0xb6'),_0xe9e6('0xb7'),_0xe9e6('0xb8'),_0xe9e6('0xb9'),'rtpaudioqoslossbridged','rtpaudioqosrtt',_0xe9e6('0xba'),_0xe9e6('0xbb'),_0xe9e6('0xbc'),_0xe9e6('0xbd'),_0xe9e6('0xbe'),_0xe9e6('0xbf'),'memberdynamic','memberinterface',_0xe9e6('0xc0'),'membername',_0xe9e6('0xc1'),'memberrealtime'];if(!_[_0xe9e6('0x3a')](_0x61a7d7)&&!_[_0xe9e6('0xc2')](_0x358b04,_0x61a7d7)){if(_['isUndefined'](this['variables'][_0x27fc87])){this[_0xe9e6('0x14')][_0x27fc87]={};}this['variables'][_0x27fc87][_0x61a7d7]=_0x156da7;}};VoiceQueueReport['prototype']['handleHangup']=function(_0x60558c,_0x3f444b,_0x880a89){var _0x37ec52={};for(var _0x576a0b=0x0;_0x576a0b<this[_0xe9e6('0x43')][_0x60558c][_0xe9e6('0xc3')];_0x576a0b+=0x1){_0x37ec52=this[_0xe9e6('0x43')][_0x60558c][_0x576a0b];if(this['voiceQueues'][_0x37ec52[_0xe9e6('0x4f')]]){if(_0x37ec52[_0xe9e6('0x94')]&&_0x37ec52['transfer']!=!![]){this[_0xe9e6('0x11')][_0x37ec52[_0xe9e6('0x4f')]][_0xe9e6('0xc4')]+=0x1;}if(_0x37ec52[_0xe9e6('0x1f')]){this[_0xe9e6('0x11')][_0x37ec52[_0xe9e6('0x4f')]][_0xe9e6('0xc5')]+=0x1;}this[_0xe9e6('0x11')][_0x37ec52[_0xe9e6('0x4f')]][_0xe9e6('0xc6')]+=moment(_0x37ec52['queuecallerleaveAt'])[_0xe9e6('0xc7')](_0x37ec52[_0xe9e6('0x75')],_0xe9e6('0x9c'))||0x0;if(_0x576a0b===this['queueReports'][_0x60558c]['length']-0x1){this[_0xe9e6('0x11')][_0x37ec52[_0xe9e6('0x4f')]][_0xe9e6('0xc8')]+=moment()['milliseconds'](0x0)[_0xe9e6('0xc7')](_0x37ec52['queuecallerjoinAt'],'seconds');this[_0xe9e6('0x11')][_0x37ec52[_0xe9e6('0x4f')]]['total']+=0x1;if(_0x37ec52[_0xe9e6('0x7e')]){this['voiceQueues'][_0x37ec52['queue']][_0xe9e6('0xc9')]+=0x1;this[_0xe9e6('0x11')][_0x37ec52[_0xe9e6('0x4f')]]['sumBillable']+=moment()[_0xe9e6('0xca')](0x0)['diff'](_0x37ec52[_0xe9e6('0x89')],'seconds');_0x37ec52[_0xe9e6('0x7f')]=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');_0x37ec52[_0xe9e6('0x94')]=![];_0x37ec52[_0xe9e6('0x95')]=null;}if(_0x37ec52[_0xe9e6('0x94')]&&_0x37ec52['transfer']!=!![]){_0x37ec52[_0xe9e6('0xaf')]=_0xe9e6('0xc4');logger[_0xe9e6('0x58')](_0xe9e6('0xcb'),_0x60558c,util['inspect'](_0x37ec52,{'showHidden':![],'depth':null}));ami[_0xe9e6('0x49')](_0xe9e6('0xcc'),_0x37ec52);}if(_0x37ec52[_0xe9e6('0x1f')]){_0x37ec52[_0xe9e6('0xaf')]=_0xe9e6('0xc5');logger[_0xe9e6('0x58')](_0xe9e6('0xcd'),_0x60558c,util[_0xe9e6('0x42')](_0x37ec52,{'showHidden':![],'depth':null}));ami['emit'](_0xe9e6('0xce'),_0x37ec52);}}else{this['voiceQueues'][_0x37ec52[_0xe9e6('0x4f')]][_0xe9e6('0xc8')]+=this['voiceQueues'][_0x37ec52['queue']][_0xe9e6('0xc6')];}logger[_0xe9e6('0x71')]('[%s][voiceQueueReport][hangup]\x20name:%s\x20type:%s\x20reason:%s',_0x60558c,_0x37ec52['queue'],_0x37ec52['type'],_0x3f444b);if(_0x880a89&&_0x37ec52[_0xe9e6('0x83')]===_0xe9e6('0x53')){_0x37ec52[_0xe9e6('0x83')]='COMPLETEDBYAGENT';}this[_0xe9e6('0xf')][_0x60558c]=_0x37ec52;this[_0xe9e6('0x48')](_0x37ec52,'hangup');}}logger[_0xe9e6('0x58')](_0xe9e6('0xcf'),_0x60558c,util[_0xe9e6('0x42')](this['queueReports'][_0x60558c],{'showHidden':![],'depth':null}));ami['emit'](_0xe9e6('0xd0'),this['queueReports'][_0x60558c]);if(_0x37ec52[_0xe9e6('0x83')]===_0xe9e6('0x53')){return;}if(_0x37ec52[_0xe9e6('0x94')]||_0x37ec52[_0xe9e6('0x1f')]||_0x37ec52[_0xe9e6('0x7e')]){delete this[_0xe9e6('0x43')][_0x60558c];delete this[_0xe9e6('0xf')][_0x60558c];if(this[_0xe9e6('0x14')][_0x60558c]){delete this[_0xe9e6('0x14')][_0x60558c];}}};VoiceQueueReport['prototype'][_0xe9e6('0x26')]=function(_0x30fc1f){try{if(this['isNotNull'](_0x30fc1f)){logger[_0xe9e6('0x58')](_0xe9e6('0xd1'),_0x30fc1f[_0xe9e6('0x4c')],util['inspect'](_0x30fc1f,{'showHidden':![],'depth':null}));if(this[_0xe9e6('0x43')][_0x30fc1f['uniqueid']]){return this[_0xe9e6('0xd2')](_0x30fc1f[_0xe9e6('0x4c')],_0x30fc1f[_0xe9e6('0xd3')],![]);}if(this['queueReports'][_0x30fc1f['linkedid']]){if(_0x30fc1f[_0xe9e6('0xd4')]==='21'){return;}return this[_0xe9e6('0xd2')](_0x30fc1f[_0xe9e6('0x9b')],_0x30fc1f[_0xe9e6('0xd3')],!![]);}var _0x4b6637=Object[_0xe9e6('0xaa')](this[_0xe9e6('0x43')]);for(var _0x2514c4=0x0;_0x2514c4<_0x4b6637[_0xe9e6('0xc3')];_0x2514c4++){var _0x43c027=_['last'](this[_0xe9e6('0x43')][_0x4b6637[_0x2514c4]]);if(_0x43c027&&_0x43c027['transferid']===_0x30fc1f['uniqueid']){return this[_0xe9e6('0xd2')](_0x43c027[_0xe9e6('0x4c')],_0x30fc1f[_0xe9e6('0xd3')],!![]);}}}}catch(_0x1c09f5){logger[_0xe9e6('0x41')](_0xe9e6('0xd1'),_0x30fc1f['uniqueid'],util['inspect'](_0x1c09f5,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xe9e6('0x36')][_0xe9e6('0x2c')]=function(_0x55d715){try{if(this[_0xe9e6('0x5b')](_0x55d715)){logger[_0xe9e6('0x58')]('[%s][voiceQueueReport][attendedtransfer]',_0x55d715[_0xe9e6('0x4c')],util[_0xe9e6('0x42')](_0x55d715,{'showHidden':![],'depth':null}));var _0xa84005;var _0x1286a2;var _0xcfcd03;if(this[_0xe9e6('0x43')][_0x55d715[_0xe9e6('0xd5')]]){_0xa84005=_[_0xe9e6('0x7d')](this['queueReports'][_0x55d715['transfereeuniqueid']]);_0xa84005[_0xe9e6('0xa0')]=_0x55d715['secondtransfererexten'];_0xa84005['transferuniqueid']=_0x55d715[_0xe9e6('0xd6')];_0xa84005['queuecallerexitreason']='ATTENDEDTRANSFER';_0xa84005['transfer']=!![];_0xa84005['transfertype']=_0xe9e6('0xd7');if(this[_0xe9e6('0x43')][_0x55d715[_0xe9e6('0xd6')]]){_0xcfcd03=this[_0xe9e6('0x43')][_0x55d715['secondtransfereruniqueid']];this[_0xe9e6('0x43')][_0x55d715['secondtransfereruniqueid']]=this[_0xe9e6('0x43')][_0x55d715[_0xe9e6('0xd5')]];this[_0xe9e6('0x43')][_0x55d715[_0xe9e6('0xd5')]]=_0xcfcd03;_0x1286a2=_[_0xe9e6('0x7d')](this[_0xe9e6('0x43')][_0x55d715[_0xe9e6('0xd5')]]);_0x1286a2[_0xe9e6('0x38')]=!![];}logger['info'](_0xe9e6('0xd8'),_0x55d715['uniqueid'],_0xa84005[_0xe9e6('0x4f')],_0xa84005[_0xe9e6('0x57')],_0xa84005[_0xe9e6('0xa0')],_0xa84005[_0xe9e6('0xa1')]);}else if(this['queueReports'][_0x55d715[_0xe9e6('0xd9')]]){_0xa84005=_[_0xe9e6('0x7d')](this[_0xe9e6('0x43')][_0x55d715[_0xe9e6('0xd9')]]);_0xa84005[_0xe9e6('0xa0')]=_0x55d715[_0xe9e6('0xda')];_0xa84005['transferuniqueid']=_0x55d715['origtransfereruniqueid'];_0xa84005[_0xe9e6('0x83')]=_0xe9e6('0x53');_0xa84005[_0xe9e6('0x96')]=!![];_0xa84005[_0xe9e6('0x9e')]=_0xe9e6('0xd7');if(this[_0xe9e6('0x43')][_0x55d715[_0xe9e6('0xdb')]]){_0xcfcd03=this[_0xe9e6('0x43')][_0x55d715[_0xe9e6('0xdb')]];this[_0xe9e6('0x43')][_0x55d715['origtransfereruniqueid']]=this[_0xe9e6('0x43')][_0x55d715[_0xe9e6('0xd9')]];this[_0xe9e6('0x43')][_0x55d715[_0xe9e6('0xd9')]]=_0xcfcd03;_0x1286a2=_['last'](this['queueReports'][_0x55d715[_0xe9e6('0xd9')]]);_0x1286a2[_0xe9e6('0x38')]=!![];}logger[_0xe9e6('0x71')](_0xe9e6('0xd8'),_0x55d715[_0xe9e6('0x4c')],_0xa84005['queue'],_0xa84005['type'],_0xa84005[_0xe9e6('0xa0')],_0xa84005['transferuniqueid']);}else if(this[_0xe9e6('0x43')][_0x55d715[_0xe9e6('0xdb')]]){_0xa84005=_[_0xe9e6('0x7d')](this[_0xe9e6('0x43')][_0x55d715[_0xe9e6('0xdb')]]);_0xa84005[_0xe9e6('0xa0')]=_0x55d715['origtransfererexten'];_0xa84005[_0xe9e6('0xa1')]=_0x55d715['origtransfereruniqueid'];_0xa84005[_0xe9e6('0x83')]=_0xe9e6('0x53');_0xa84005[_0xe9e6('0x96')]=!![];_0xa84005[_0xe9e6('0x9e')]=_0xe9e6('0xd7');_0xa84005[_0xe9e6('0x38')]=!![];_0xa84005[_0xe9e6('0xdc')]=_0x55d715[_0xe9e6('0xd5')];}else if(this[_0xe9e6('0x43')][_0x55d715['secondtransfereruniqueid']]){_0xa84005=_['last'](this['queueReports'][_0x55d715[_0xe9e6('0xd6')]]);_0xa84005[_0xe9e6('0xa0')]=_0x55d715[_0xe9e6('0xdd')];_0xa84005[_0xe9e6('0xa1')]=_0x55d715[_0xe9e6('0xd6')];_0xa84005[_0xe9e6('0x83')]=_0xe9e6('0x53');_0xa84005['transfer']=!![];_0xa84005[_0xe9e6('0x9e')]=_0xe9e6('0xd7');_0xa84005['switch']=!![];_0xa84005[_0xe9e6('0xdc')]=_0x55d715['transfertargetuniqueid'];}}}catch(_0x29fff1){logger[_0xe9e6('0x41')](_0xe9e6('0xde'),_0x55d715[_0xe9e6('0x4c')],util[_0xe9e6('0x42')](_0x29fff1,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xe9e6('0x36')][_0xe9e6('0x2d')]=function(_0x5273c0){try{if(this[_0xe9e6('0x5b')](_0x5273c0)){logger[_0xe9e6('0x58')](_0xe9e6('0xdf'),_0x5273c0[_0xe9e6('0x4c')],util['inspect'](_0x5273c0,{'showHidden':![],'depth':null}));if(this[_0xe9e6('0x43')][_0x5273c0[_0xe9e6('0xd5')]]){var _0x5bdd0f=_[_0xe9e6('0x7d')](this['queueReports'][_0x5273c0[_0xe9e6('0xd5')]]);_0x5bdd0f[_0xe9e6('0x83')]=_0xe9e6('0xe0');_0x5bdd0f[_0xe9e6('0x96')]=!![];_0x5bdd0f[_0xe9e6('0x9e')]='BLIND';_0x5bdd0f[_0xe9e6('0xa0')]=_0x5273c0[_0xe9e6('0xe1')];_0x5bdd0f[_0xe9e6('0xa1')]=_0x5273c0['transfereeuniqueid'];logger[_0xe9e6('0x71')](_0xe9e6('0xe2'),_0x5273c0['uniqueid'],_0x5bdd0f[_0xe9e6('0x4f')],_0x5bdd0f['type'],_0x5bdd0f['transferexten'],_0x5bdd0f[_0xe9e6('0xa1')]);this['syncHangup']({'event':'BlindTransfer','uniqueid':_0x5273c0['transfereeuniqueid'],'context':_0x5273c0['context'],'channel':_0x5273c0['transfererchannel']});}}}catch(_0x20e157){logger[_0xe9e6('0x41')](_0xe9e6('0xdf'),_0x5273c0['uniqueid'],util[_0xe9e6('0x42')](_0x20e157,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0xe9e6('0x29')]=function(_0x8b8b15){try{if(this[_0xe9e6('0x5b')](_0x8b8b15)){logger[_0xe9e6('0x58')](_0xe9e6('0xe3'),_0x8b8b15[_0xe9e6('0x4c')],util[_0xe9e6('0x42')](_0x8b8b15,{'showHidden':![],'depth':null}));if(this[_0xe9e6('0x43')][_0x8b8b15['uniqueid']]){var _0x3c9835=_[_0xe9e6('0x7d')](this[_0xe9e6('0x43')][_0x8b8b15[_0xe9e6('0x4c')]]);if(!_[_0xe9e6('0x3a')](_0x3c9835[_0xe9e6('0x89')])){_0x3c9835[_0xe9e6('0xe4')]=moment()[_0xe9e6('0x4d')]('YYYY-MM-DD\x20HH:mm:ss');logger['info'](_0xe9e6('0xe5'),_0x8b8b15[_0xe9e6('0x4c')],_0x3c9835[_0xe9e6('0xe4')]);}}}}catch(_0x474167){logger[_0xe9e6('0x41')]('[%s][voiceQueueReport][musiconholdstart]',_0x8b8b15['uniqueid'],util[_0xe9e6('0x42')](_0x474167,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xe9e6('0x36')][_0xe9e6('0x2a')]=function(_0x4c55bf){try{if(this['isNotNull'](_0x4c55bf)){logger[_0xe9e6('0x58')](_0xe9e6('0xe6'),_0x4c55bf[_0xe9e6('0x4c')],util[_0xe9e6('0x42')](_0x4c55bf,{'showHidden':![],'depth':null}));if(this[_0xe9e6('0x43')][_0x4c55bf[_0xe9e6('0x4c')]]){var _0x58750a=_['last'](this[_0xe9e6('0x43')][_0x4c55bf['uniqueid']]);if(!_[_0xe9e6('0x3a')](_0x58750a['mohstarttime'])){_0x58750a[_0xe9e6('0xe7')]+=moment()['milliseconds'](0x0)['diff'](_0x58750a[_0xe9e6('0xe4')],_0xe9e6('0x9c'));logger[_0xe9e6('0x71')](_0xe9e6('0xe8'),_0x4c55bf[_0xe9e6('0x4c')],_0x58750a[_0xe9e6('0xe7')]);delete _0x58750a['mohstarttime'];}}}}catch(_0x1093d4){logger[_0xe9e6('0x41')](_0xe9e6('0xe6'),_0x4c55bf[_0xe9e6('0x4c')],util[_0xe9e6('0x42')](_0x1093d4,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0xe9e6('0x36')][_0xe9e6('0xe9')]=function(_0x374803){try{if(this['isNotNull'](_0x374803)){logger['debug'](_0xe9e6('0xea'),_0x374803['uniqueid'],util[_0xe9e6('0x42')](_0x374803,{'showHidden':![],'depth':null}));if(_0x374803[_0xe9e6('0xeb')]['toLowerCase']()===_0xe9e6('0xec')){_0x374803[_0xe9e6('0xed')]=_0x374803['appdata']&&_0x374803[_0xe9e6('0xee')]['startsWith'](_0xe9e6('0xef'))?_0x374803[_0xe9e6('0xee')]:(_0x374803[_0xe9e6('0xee')]||_0x374803['applicationdata'])['toLowerCase']();if(_['startsWith'](_0x374803[_0xe9e6('0xed')][_0xe9e6('0xf0')](),_0xe9e6('0xf1'))){logger[_0xe9e6('0x71')](_0xe9e6('0xf2'),_0x374803[_0xe9e6('0x4c')],_0x374803[_0xe9e6('0xeb')],_0x374803['applicationdata']);if(_[_0xe9e6('0x5c')](this['channels'][_0x374803[_0xe9e6('0x4c')]]))this[_0xe9e6('0xf')][_0x374803[_0xe9e6('0x4c')]]={};var _0x2ddf66=_0x374803[_0xe9e6('0xed')][_0xe9e6('0xf3')]('=');var _0x5311b7=_0x2ddf66[0x0][_0xe9e6('0xf0')]()['match'](/cdr\((.*)\)/);if(_0x5311b7)this[_0xe9e6('0xf')][_0x374803['uniqueid']][_0x5311b7[0x1]]=_0x2ddf66[0x1];}}}}catch(_0x1ee340){logger[_0xe9e6('0x41')](_0xe9e6('0xf4'),_0x374803['uniqueid'],util[_0xe9e6('0x42')](_0x1ee340,{'showHidden':![],'depth':null}));}};module[_0xe9e6('0xf5')]=VoiceQueueReport;
\ No newline at end of file
+var _0x8417=['syncMusicOnHoldStop','[%s][voiceQueueReport][musiconholdstop]','mohtime','[%s][voiceQueueReport][musiconholdstop]\x20mohtime:%s','syncNewExten','[%s][voiceQueueReport][newexten]\x20event:','appdata','applicationdata','cdr(','[%s][voiceQueueReport][newexten]\x20application:%s\x20appdata:%s','application','match','[%s][voiceQueueReport][newexten]','lodash','moment','util','../../../config/logger','../ami','../model/queueReport','redis','defaults','localhost','prototype','enqueue','sequence','realtime','agents','campaigns','summary','variables','queuesummary','syncQueueSummary','bind','queuesummarycomplete','queuemember','syncQueueMember','queuestatuscomplete','syncQueueStatusComplete','queuecallerjoin','syncQueueCallerJoin','syncQueueCallerAbandon','queuecallerleave','syncAgentComplete','syncAgentConnect','syncVarSet','hangup','fullybooted','syncFullyBooted','musiconholdstart','musiconholdstop','syncAttendedTransfer','syncBlindTransfer','loopQueueSummary','isEmpty','hasOwnProperty','originated','pTalking','waiting','queueStatusComplete','unlockRR','queuecallerexit','queuecallercomplete','clearZombieChannels','channels','switch','isNil','Action','status','catch','No\x20such\x20channel','error','[%s][voiceQueueReport][checkChannel]','inspect','queueReports','[%s][voiceQueueReport][checkQueueReport]','[%s][voiceQueueReport][checkVariables]','[FullyBooted]\x20clear\x20realtime','voiceQueues','clearQueueReport','emitVoiceQueueChannelRemove','clearqueuereport','emit','[%s][voiceQueueReport][','voice:queue:%s','queue','voice_queue_channel:save','voice_queue_presence:save','queuecallerexitreason','ATTENDEDTRANSFER','format','voice_queue_channel:remove','voice_queue_presence:remove','emitInboundVoiceQueueSummary','inbound','debug','[voiceQueueReport][queuesummary]\x20sending\x20voice_queue:save\x20event:','name','voice_queue:save','isNotNull','isUndefined','loopQueueShow','queues','[voiceQueueReport][queues]','isRunning','then','actionid','queuestatus','[voiceQueueReport][queuesummary]','createQueueSummaryReport','summaryEvent','createReport','handleInboundQueueSummaryReport','compareToInboundQueue','assign','type','outbound','custom:queuesummary','statusRequests','syncQueueSummaryComplete','completeEvent','push','[voiceQueueReport][queuesummary]\x20event:','[voiceQueueReport][queuesummary]\x20name:%s','[voiceQueueReport][queuesummarycomplete]\x20event:','custom:queuesummarycomplete','uniqueid','queuecallerjoinAt','position','count','info','[voiceQueueReport][queuecallerjoin]\x20name:%s\x20type:%s','pick','keys','emitVoiceQueueChannelSave','[%s][voiceQueueReport][queuecallerjoin]','last','queuecallercompleteAt','holdtime','originalposition','queuecallerabandon','queuecallerabandonAt','YYYY-MM-DD\x20HH:mm:ss','[voiceQueueReport][queuecallerabandon]\x20name:%s\x20type:%s','[%s][voiceQueueReport][queuecallerabandon]','syncQueueCallerLeave','[%s][voiceQueueReport][queuecallerleave]','connectedlinenum','connectedlinename','[voiceQueueReport][queuecallerleave]\x20name:%s\x20type:%s\x20connectedlinenum:%s\x20connectedlinename:%s','[%s][voiceQueueReport][agentconnect]','COMPLETEDBYAGENT','[voiceQueueReport][agentconnect]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETEDBYAGENT','assigned','lastAssignedTo','membername','queuecallerexitAt','reason','transfer','COMPLETED','[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:COMPLETED','startsWith','channel','toLowerCase','local/','linkedid','add','FORWARDTRANSFER','transfertype','FORWARD','transferexten','destexten','transferuniqueid','COMPLETEDBY','toUpperCase','[%s][voiceQueueReport][varset]','value','variable','CONTINUE','TIMEOUT','timeout','custom:timeout','queuecallerleaveAt','varset','queueposition','EXITWITHKEY','[%s][voiceQueueReport][varset]\x20name:%s\x20type:%s\x20variable:%s\x20value:%s','addVariable','rtpaudioqosjitterbridged','rtpaudioqosloss','sipcallid','sipuri','bridgepeer','bridgepvtcallid','memberdynamic','memberinterface','memberpenalty','memberrealtime','includes','handleHangup','sumHoldTime','diff','seconds','length','total','sumBillable','lastevent','unmanaged','[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerunmanaged\x20event:','abandoned','[%s][voiceQueueReport][hangup]\x20sending\x20queuecallerabandon\x20event:','custom:queuecallerabandon','sumDuration','[%s][voiceQueueReport][hangup]\x20sending\x20voiceQueueReport\x20event:','custom:voiceQueueReport','deleteChannelAfterTimeout','[%s][voiceQueueReport][hangup]','cause','transferid','cause-txt','[%s][voiceQueueReport][syncHangup]\x20No\x20available\x20data\x20in\x20queueReports\x20structure:\x20clear\x20action\x20in\x20variablea\x20and\x20channels\x20structures\x20needed','[%s][voiceQueueReport][attendedtransfer]','transfereeuniqueid','secondtransfererexten','secondtransfereruniqueid','ATTENDED','[%s][voiceQueueReport][attendedTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s','transfertargetuniqueid','origtransfererexten','origtransfereruniqueid','[%s][voiceQueueReport][blindtransfer]','BLIND','[%s][voiceQueueReport][blindTransfer]\x20name:%s\x20type:%s\x20transferexten:%s\x20transferuniqueid:%s','syncHangup','BlindTransfer','mohstarttime','[%s][voiceQueueReport][musiconholdstart]\x20mohstarttime:%s','[%s][voiceQueueReport][musiconholdstart]'];(function(_0x2390bd,_0x212fbd){var _0x3a969d=function(_0x3dd049){while(--_0x3dd049){_0x2390bd['push'](_0x2390bd['shift']());}};_0x3a969d(++_0x212fbd);}(_0x8417,0xfa));var _0x7841=function(_0x4cfd4e,_0x54a832){_0x4cfd4e=_0x4cfd4e-0x0;var _0x47df9c=_0x8417[_0x4cfd4e];return _0x47df9c;};'use strict';var _=require(_0x7841('0x0'));var moment=require(_0x7841('0x1'));var util=require(_0x7841('0x2'));var Redis=require('ioredis');var config=require('../../../config/environment');var logger=require(_0x7841('0x3'))('ami');var ami=require(_0x7841('0x4'));var QueueReport=require(_0x7841('0x5'));var VoiceQueueSummary=require('../model/voiceQueueSummary');config[_0x7841('0x6')]=_[_0x7841('0x7')](config['redis'],{'host':_0x7841('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x7841('0x6')]));var Sequence=function(){};Sequence[_0x7841('0x9')][_0x7841('0xa')]=function(_0x443732){this['tail']=this['tail']?this['tail']['finally'](_0x443732):_0x443732();};function VoiceQueueReport(_0x35ae77){this[_0x7841('0xb')]=new Sequence();this['queueReports']={};this[_0x7841('0xc')]=_0x35ae77;this[_0x7841('0xd')]=_0x35ae77[_0x7841('0xd')];this['channels']=_0x35ae77['queueChannels'];this['voiceQueues']=_0x35ae77['voiceQueues'];this[_0x7841('0xe')]=_0x35ae77['campaigns'];this[_0x7841('0xf')]=initializeSummary();this[_0x7841('0x10')]={};ami['on'](_0x7841('0x11'),this[_0x7841('0x12')][_0x7841('0x13')](this));ami['on'](_0x7841('0x14'),this['syncQueueSummaryComplete'][_0x7841('0x13')](this));ami['on'](_0x7841('0x15'),this[_0x7841('0x16')][_0x7841('0x13')](this));ami['on'](_0x7841('0x17'),this[_0x7841('0x18')][_0x7841('0x13')](this));ami['on'](_0x7841('0x19'),this[_0x7841('0x1a')][_0x7841('0x13')](this));ami['on']('queuecallerabandon',this[_0x7841('0x1b')][_0x7841('0x13')](this));ami['on'](_0x7841('0x1c'),this['syncQueueCallerLeave'][_0x7841('0x13')](this));ami['on']('agentcomplete',this[_0x7841('0x1d')][_0x7841('0x13')](this));ami['on']('agentconnect',this[_0x7841('0x1e')]['bind'](this));ami['on']('varset',this[_0x7841('0x1f')][_0x7841('0x13')](this));ami['on'](_0x7841('0x20'),this['syncHangup']['bind'](this));ami['on'](_0x7841('0x21'),this[_0x7841('0x22')][_0x7841('0x13')](this));ami['on'](_0x7841('0x23'),this['syncMusicOnHoldStart'][_0x7841('0x13')](this));ami['on'](_0x7841('0x24'),this['syncMusicOnHoldStop'][_0x7841('0x13')](this));ami['on']('attendedtransfer',this[_0x7841('0x25')]['bind'](this));ami['on']('blindtransfer',this[_0x7841('0x26')]['bind'](this));this[_0x7841('0x27')]();this['loopQueueShow']();}function clearChannels(_0x16d236){if(!_[_0x7841('0x28')](_0x16d236)){for(var _0x40a4f9 in _0x16d236){if(_0x16d236['hasOwnProperty'](_0x40a4f9)){delete _0x16d236[_0x40a4f9];}}}}function clearCampaigns(_0x461caa){if(!_[_0x7841('0x28')](_0x461caa)){for(var _0x4f4b33 in _0x461caa){if(_0x461caa[_0x7841('0x29')](_0x4f4b33)){_0x461caa[_0x4f4b33][_0x7841('0x2a')]=0x0;}}}}function clearVoiceQueues(_0x1db3df){if(!_[_0x7841('0x28')](_0x1db3df)){for(var _0x4bc7d5 in _0x1db3df){if(_0x1db3df[_0x7841('0x29')](_0x4bc7d5)){_0x1db3df[_0x4bc7d5]['originated']=0x0;_0x1db3df[_0x4bc7d5]['talking']=0x0;_0x1db3df[_0x4bc7d5][_0x7841('0x2b')]=0x0;_0x1db3df[_0x4bc7d5][_0x7841('0x2c')]=0x0;_0x1db3df[_0x4bc7d5][_0x7841('0x2d')]=!![];}}}}function clearAgentBooked(_0x5f08cd){if(!_['isEmpty'](_0x5f08cd)){for(var _0x55c08a in _0x5f08cd){if(_0x5f08cd[_0x7841('0x29')](_0x55c08a)){_0x5f08cd[_0x55c08a][_0x7841('0x2e')]=!![];}}}}function initializeSummary(){return{'id':null,'completeEvent':null,'isRunning':![],'queues':{},'queuestatus':{},'statusRequests':0x0};}function hasCallerLeftTheQueue(_0x4bef68){return _0x4bef68[_0x7841('0x2f')]||_0x4bef68['queuecallerabandon']||_0x4bef68[_0x7841('0x30')];}VoiceQueueReport[_0x7841('0x9')][_0x7841('0x31')]=function(){var _0x29f9e5=this;for(var _0x301ac6 in this[_0x7841('0x32')]){if(this[_0x7841('0x32')]['hasOwnProperty'](_0x301ac6)&&!this[_0x7841('0x32')][_0x301ac6][_0x7841('0x33')]){this['sequence'][_0x7841('0xa')](function(){if(!_[_0x7841('0x34')](_0x29f9e5[_0x7841('0x32')][_0x301ac6])){return ami[_0x7841('0x35')]({'action':_0x7841('0x36'),'channel':_0x29f9e5[_0x7841('0x32')][_0x301ac6]['channel']})[_0x7841('0x37')](function(_0x42d3dd){if(_0x42d3dd['message']===_0x7841('0x38')){setTimeout(function(){if(_0x29f9e5[_0x7841('0x32')][_0x301ac6]){delete _0x29f9e5[_0x7841('0x32')][_0x301ac6];logger[_0x7841('0x39')](_0x7841('0x3a'),_0x301ac6,util[_0x7841('0x3b')](_0x42d3dd,{'showHidden':![],'depth':null}));}if(_0x29f9e5[_0x7841('0x3c')][_0x301ac6]){delete _0x29f9e5[_0x7841('0x3c')][_0x301ac6];logger[_0x7841('0x39')](_0x7841('0x3d'),_0x301ac6,util[_0x7841('0x3b')](_0x42d3dd,{'showHidden':![],'depth':null}));}if(_0x29f9e5[_0x7841('0x10')][_0x301ac6]){delete _0x29f9e5['variables'][_0x301ac6];logger['error'](_0x7841('0x3e'),_0x301ac6,util[_0x7841('0x3b')](_0x42d3dd,{'showHidden':![],'depth':null}));}},0x1f40);}});}});}}};VoiceQueueReport['prototype'][_0x7841('0x22')]=function(){logger[_0x7841('0x39')](_0x7841('0x3f'));clearChannels(this[_0x7841('0x32')]);this['clearQueueReport'](this['queueReports']);clearAgentBooked(this['agents']);clearVoiceQueues(this[_0x7841('0x40')]);clearCampaigns(this[_0x7841('0xe')]);this[_0x7841('0xf')]=initializeSummary();};VoiceQueueReport[_0x7841('0x9')][_0x7841('0x41')]=function(_0x5cf093){var _0x409abd=this;if(!_['isEmpty'](_0x5cf093)){for(var _0x399af3 in _0x5cf093){if(_0x5cf093[_0x7841('0x29')](_0x399af3)){_0x409abd[_0x7841('0x42')](_0x5cf093[_0x399af3],_0x7841('0x43'));delete _0x5cf093[_0x399af3];}}}};VoiceQueueReport['prototype'][_0x7841('0x44')]=function(_0x160f34,_0x6a8ee7,_0x16f0bb){io['to'](_0x160f34)[_0x7841('0x44')](_0x6a8ee7,_0x16f0bb);};VoiceQueueReport[_0x7841('0x9')]['emitVoiceQueueChannelSave']=function(_0xc40260,_0x106bdf){logger['debug'](_0x7841('0x45')+_0x106bdf+']\x20sending\x20voice_queue_channel:save\x20event:',_0xc40260['uniqueid'],util[_0x7841('0x3b')](_0xc40260,{'showHidden':![],'depth':null}));this[_0x7841('0x44')](util['format'](_0x7841('0x46'),_0xc40260[_0x7841('0x47')]),_0x7841('0x48'),_0xc40260);io[_0x7841('0x44')](_0x7841('0x49'),_0xc40260);};VoiceQueueReport['prototype'][_0x7841('0x42')]=function(_0x519046,_0x1d53d6){logger['debug'](_0x7841('0x45')+_0x1d53d6+']\x20sending\x20voice_queue_channel:remove\x20event:',_0x519046['uniqueid'],util[_0x7841('0x3b')](_0x519046,{'showHidden':![],'depth':null}));if(_0x519046[_0x7841('0x4a')]===_0x7841('0x4b')){return;}this['emit'](util[_0x7841('0x4c')](_0x7841('0x46'),_0x519046['queue']),_0x7841('0x4d'),_0x519046);io[_0x7841('0x44')](_0x7841('0x4e'),_0x519046);};VoiceQueueReport[_0x7841('0x9')][_0x7841('0x4f')]=function(_0x3c2712){if(_0x3c2712['type']===_0x7841('0x50')){logger[_0x7841('0x51')](_0x7841('0x52'),util[_0x7841('0x3b')](_0x3c2712,{'showHidden':![],'depth':null}));this[_0x7841('0x44')](util['format'](_0x7841('0x46'),_0x3c2712[_0x7841('0x53')]),_0x7841('0x54'),_0x3c2712);}};VoiceQueueReport[_0x7841('0x9')][_0x7841('0x55')]=function(_0x442404){return _0x442404!==null&&!_[_0x7841('0x56')](_0x442404);};VoiceQueueReport[_0x7841('0x9')][_0x7841('0x57')]=function(){var _0x4a6e12=this;setInterval(function(){_0x4a6e12['clearZombieChannels']();ami['Action']({'action':_0x7841('0x58')})['catch'](function(_0x3d202c){logger['error'](_0x7841('0x59'),util['inspect'](_0x3d202c,{'showHidden':![],'depth':null}));});},0x2710);};VoiceQueueReport[_0x7841('0x9')][_0x7841('0x27')]=function(){var _0x4e56cb=this;setInterval(function(){if(!_0x4e56cb[_0x7841('0xf')][_0x7841('0x5a')]){return ami[_0x7841('0x35')]({'action':_0x7841('0x11')})[_0x7841('0x5b')](function(_0x4c2d0e){_0x4e56cb['summary']['id']=_0x4c2d0e[_0x7841('0x5c')];_0x4e56cb[_0x7841('0xf')][_0x7841('0x5a')]=!![];_0x4e56cb[_0x7841('0xf')][_0x7841('0x5d')][_0x4c2d0e[_0x7841('0x5c')]]={};})[_0x7841('0x37')](function(_0xb61de3){logger[_0x7841('0x39')](_0x7841('0x5e'),util[_0x7841('0x3b')](_0xb61de3,{'showHidden':![],'depth':null}));});}},0x3e8);};VoiceQueueReport[_0x7841('0x9')][_0x7841('0x5f')]=function(_0x265f01,_0x59ea59){var _0x2c25ad;if(this['summary']&&this[_0x7841('0xf')][_0x7841('0x58')]&&this['summary'][_0x7841('0x58')][_0x265f01[_0x7841('0x53')]]){_0x2c25ad=this['summary']['queues'][_0x265f01['name']][_0x7841('0x60')];}var _0x58fe38=new VoiceQueueSummary(_0x265f01);return _0x58fe38[_0x7841('0x61')](_0x59ea59[_0x7841('0xd')],this[_0x7841('0xd')],_0x2c25ad,this['realtime'][_0x7841('0x32')]);};VoiceQueueReport[_0x7841('0x9')][_0x7841('0x62')]=function(_0x397c7e,_0x5237ce){var _0x24e27b=this[_0x7841('0x5f')](_0x397c7e,_0x5237ce);var _0x59f9d6=![];_0x59f9d6=_0x24e27b[_0x7841('0x63')](_0x397c7e);if(_0x59f9d6){Object[_0x7841('0x64')](_0x397c7e,_0x24e27b);this['realtime']['voiceQueues'][_0x397c7e[_0x7841('0x53')]]=_0x397c7e;this[_0x7841('0x4f')](_0x24e27b);}};VoiceQueueReport[_0x7841('0x9')][_0x7841('0x18')]=function(_0x953aef){var _0x48863=null;var _0x36870b=this['summary']['id'];if(this[_0x7841('0xf')][_0x7841('0x5d')][_0x36870b]){_0x48863=this[_0x7841('0xf')][_0x7841('0x5d')][_0x36870b][_0x953aef['actionid']];}if(!_0x48863){this['summary']=initializeSummary();return;}var _0x52382e=this['voiceQueues'][_0x48863['queue']];if(_0x52382e[_0x7841('0x65')]===_0x7841('0x50')){this[_0x7841('0x62')](_0x52382e,_0x48863);}else if(_0x52382e[_0x7841('0x65')]===_0x7841('0x66')){var _0x120a73=this['createQueueSummaryReport'](_0x52382e,_0x48863);ami[_0x7841('0x44')](_0x7841('0x67'),_0x120a73);}this[_0x7841('0xf')]['statusRequests']-=0x1;var _0xc0940b=this[_0x7841('0xf')][_0x7841('0x68')]>0x0?!![]:![];if(!_0xc0940b){return this[_0x7841('0x69')](this[_0x7841('0xf')][_0x7841('0x6a')]);}};VoiceQueueReport['prototype'][_0x7841('0x16')]=function(_0x5e0055){var _0x505f75=this[_0x7841('0xf')]['id'];if(this[_0x7841('0xf')][_0x7841('0x5d')][_0x505f75]&&this[_0x7841('0xf')]['queuestatus'][_0x505f75][_0x5e0055[_0x7841('0x5c')]]){this[_0x7841('0xf')][_0x7841('0x5d')][_0x505f75][_0x5e0055['actionid']][_0x7841('0xd')][_0x7841('0x6b')](_0x5e0055);}};VoiceQueueReport['prototype'][_0x7841('0x12')]=function(_0x45af0c){var _0x456fa5=this;try{if(this['isNotNull'](_0x45af0c)&&this[_0x7841('0x55')](_0x45af0c[_0x7841('0x47')])){logger[_0x7841('0x51')](_0x7841('0x6c'),util[_0x7841('0x3b')](_0x45af0c,{'showHidden':![],'depth':null}));var _0x4b16a6=this[_0x7841('0x40')][_0x45af0c['queue']];if(_0x4b16a6){logger[_0x7841('0x51')](_0x7841('0x6d'),_0x4b16a6[_0x7841('0x53')]);this['summary'][_0x7841('0x58')][_0x4b16a6[_0x7841('0x53')]]={'summaryEvent':_0x45af0c};this['summary'][_0x7841('0x68')]+=0x1;return ami[_0x7841('0x35')]({'action':_0x7841('0x5d'),'queue':_0x4b16a6['name']})[_0x7841('0x5b')](function(_0x5e6b9b){if(!_0x456fa5['summary']['queuestatus'][_0x45af0c['actionid']]){_0x456fa5[_0x7841('0xf')][_0x7841('0x5d')][_0x45af0c[_0x7841('0x5c')]]={};}_0x456fa5[_0x7841('0xf')][_0x7841('0x5d')][_0x45af0c[_0x7841('0x5c')]][_0x5e6b9b[_0x7841('0x5c')]]={'queue':_0x4b16a6[_0x7841('0x53')],'agents':[]};})['catch'](function(_0x9b4620){throw _0x9b4620;});}}}catch(_0x22a787){logger[_0x7841('0x39')](_0x7841('0x5e'),util['inspect'](_0x22a787,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7841('0x9')][_0x7841('0x69')]=function(_0x165d96){if(this[_0x7841('0xf')][_0x7841('0x68')]>0x0){this[_0x7841('0xf')][_0x7841('0x6a')]=_0x165d96;return;}logger[_0x7841('0x51')](_0x7841('0x6e'),util[_0x7841('0x3b')](_0x165d96,{'showHidden':![],'depth':null}));this['summary']=initializeSummary();ami[_0x7841('0x44')](_0x7841('0x6f'),{});};VoiceQueueReport['prototype'][_0x7841('0x1a')]=function(_0x2e4a2e){try{if(this[_0x7841('0x55')](_0x2e4a2e)){logger[_0x7841('0x51')]('[%s][voiceQueueReport][queuecallerjoin]',_0x2e4a2e[_0x7841('0x70')],util[_0x7841('0x3b')](_0x2e4a2e,{'showHidden':![],'depth':null}));if(_['isUndefined'](this[_0x7841('0x3c')][_0x2e4a2e['uniqueid']])){this[_0x7841('0x3c')][_0x2e4a2e[_0x7841('0x70')]]=[];}if(_[_0x7841('0x56')](this[_0x7841('0x32')][_0x2e4a2e[_0x7841('0x70')]])){this[_0x7841('0x32')][_0x2e4a2e['uniqueid']]={};}var _0x4109c=new QueueReport();_0x4109c[_0x7841('0x47')]=_0x2e4a2e['queue'];_0x4109c[_0x7841('0x65')]=this['voiceQueues'][_0x4109c[_0x7841('0x47')]]&&this[_0x7841('0x40')][_0x4109c[_0x7841('0x47')]][_0x7841('0x65')]?this[_0x7841('0x40')][_0x4109c[_0x7841('0x47')]][_0x7841('0x65')]||_0x7841('0x50'):_0x7841('0x50');_0x4109c[_0x7841('0x71')]=moment()[_0x7841('0x4c')]('YYYY-MM-DD\x20HH:mm:ss');_0x4109c[_0x7841('0x72')]=_0x2e4a2e[_0x7841('0x72')];_0x4109c[_0x7841('0x73')]=_0x2e4a2e['count'];_0x4109c[_0x7841('0x70')]=_0x2e4a2e[_0x7841('0x70')];logger[_0x7841('0x74')](_0x7841('0x75'),_0x4109c[_0x7841('0x47')],_0x4109c['type']);Object[_0x7841('0x64')](_0x4109c,_[_0x7841('0x76')](_0x2e4a2e,_[_0x7841('0x77')](_0x4109c)));this[_0x7841('0x3c')][_0x2e4a2e['uniqueid']][_0x7841('0x6b')](_0x4109c);this[_0x7841('0x32')][_0x2e4a2e['uniqueid']]=_0x4109c;this[_0x7841('0x78')](_0x4109c,'queuecallerjoin');}}catch(_0x4a8a0d){logger[_0x7841('0x39')](_0x7841('0x79'),_0x2e4a2e['uniqueid'],util['inspect'](_0x4a8a0d,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7841('0x9')]['syncQueueCallerAbandon']=function(_0x459748){try{if(this[_0x7841('0x55')](_0x459748)){logger[_0x7841('0x51')]('[%s][voiceQueueReport][queuecallerabandon]',_0x459748[_0x7841('0x70')],util[_0x7841('0x3b')](_0x459748,{'showHidden':![],'depth':null}));if(this[_0x7841('0x3c')][_0x459748[_0x7841('0x70')]]){var _0x384fac=_[_0x7841('0x7a')](this[_0x7841('0x3c')][_0x459748['uniqueid']]);_0x384fac[_0x7841('0x30')]=![];_0x384fac[_0x7841('0x7b')]=null;_0x384fac[_0x7841('0x7c')]=_0x459748[_0x7841('0x7c')];_0x384fac[_0x7841('0x7d')]=_0x459748[_0x7841('0x7d')];_0x384fac[_0x7841('0x7e')]=!![];_0x384fac[_0x7841('0x7f')]=moment()[_0x7841('0x4c')](_0x7841('0x80'));_0x384fac[_0x7841('0x4a')]='ABANDONED';_0x384fac['lastAssignedTo']=null;logger[_0x7841('0x74')](_0x7841('0x81'),_0x384fac[_0x7841('0x47')],_0x384fac[_0x7841('0x65')]);this[_0x7841('0x32')][_0x459748[_0x7841('0x70')]]=_0x384fac;this['emitVoiceQueueChannelRemove'](_0x384fac,_0x7841('0x7e'));}}}catch(_0x5a98a2){logger[_0x7841('0x39')](_0x7841('0x82'),_0x459748[_0x7841('0x70')],util[_0x7841('0x3b')](_0x5a98a2,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0x7841('0x83')]=function(_0x5d099c){try{if(this[_0x7841('0x55')](_0x5d099c)){logger[_0x7841('0x51')](_0x7841('0x84'),_0x5d099c['uniqueid'],util[_0x7841('0x3b')](_0x5d099c,{'showHidden':![],'depth':null}));if(this[_0x7841('0x3c')][_0x5d099c[_0x7841('0x70')]]){var _0x5dd80e=_[_0x7841('0x7a')](this[_0x7841('0x3c')][_0x5d099c['uniqueid']]);_0x5dd80e['queuecallerleaveAt']=moment()['format'](_0x7841('0x80'));_0x5dd80e[_0x7841('0x85')]=_0x5d099c[_0x7841('0x85')];_0x5dd80e[_0x7841('0x86')]=_0x5d099c[_0x7841('0x86')];logger[_0x7841('0x74')](_0x7841('0x87'),_0x5dd80e[_0x7841('0x47')],_0x5dd80e[_0x7841('0x65')],_0x5d099c[_0x7841('0x85')],_0x5d099c['connectedlinename']);this[_0x7841('0x32')][_0x5d099c['uniqueid']]=_0x5dd80e;this['emitVoiceQueueChannelSave'](_0x5dd80e,_0x7841('0x1c'));}}}catch(_0x2f2f22){logger['error'](_0x7841('0x84'),_0x5d099c[_0x7841('0x70')],util[_0x7841('0x3b')](_0x2f2f22,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7841('0x9')][_0x7841('0x1e')]=function(_0x3fec63){try{if(this[_0x7841('0x55')](_0x3fec63)){logger['debug'](_0x7841('0x88'),_0x3fec63[_0x7841('0x70')],util[_0x7841('0x3b')](_0x3fec63,{'showHidden':![],'depth':null}));if(this[_0x7841('0x3c')][_0x3fec63[_0x7841('0x70')]]){var _0x32cf0b=_[_0x7841('0x7a')](this['queueReports'][_0x3fec63['uniqueid']]);_0x32cf0b['queuecallercomplete']=!![];_0x32cf0b[_0x7841('0x4a')]=_0x7841('0x89');logger[_0x7841('0x74')](_0x7841('0x8a'),_0x32cf0b[_0x7841('0x47')],_0x32cf0b[_0x7841('0x65')]);}}}catch(_0x3bf570){logger[_0x7841('0x39')](_0x7841('0x88'),_0x3fec63[_0x7841('0x70')],util[_0x7841('0x3b')](_0x3bf570,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7841('0x9')]['syncAgentComplete']=function(_0x233d5b){try{if(this[_0x7841('0x55')](_0x233d5b)){logger['debug']('[%s][voiceQueueReport][agentcomplete]',_0x233d5b['uniqueid'],util['inspect'](_0x233d5b,{'showHidden':![],'depth':null}));if(this['queueReports'][_0x233d5b[_0x7841('0x70')]]){var _0x29ad8d=_['last'](this[_0x7841('0x3c')][_0x233d5b[_0x7841('0x70')]]);_0x29ad8d[_0x7841('0x7e')]=![];_0x29ad8d[_0x7841('0x7f')]=null;_0x29ad8d[_0x7841('0x8b')]=!![];_0x29ad8d[_0x7841('0x8c')]=_0x233d5b[_0x7841('0x8d')];_0x29ad8d['holdtime']=_0x233d5b['holdtime'];_0x29ad8d[_0x7841('0x30')]=!![];_0x29ad8d['queuecallerexit']=![];_0x29ad8d[_0x7841('0x8e')]=null;if(!_0x29ad8d['transfer']){if(_0x233d5b[_0x7841('0x8f')]==_0x7841('0x90')){_0x29ad8d['queuecallerexitreason']=_0x7841('0x91');logger[_0x7841('0x74')](_0x7841('0x92'),_0x29ad8d[_0x7841('0x47')],_0x29ad8d['type']);}else{if(_[_0x7841('0x93')](_0x233d5b[_0x7841('0x94')][_0x7841('0x95')](),_0x7841('0x96'))){if(this['queueReports'][_0x233d5b[_0x7841('0x97')]]){var _0x334769=_[_0x7841('0x7a')](this[_0x7841('0x3c')][_0x233d5b[_0x7841('0x97')]]);_0x334769[_0x7841('0x30')]=![];_0x334769[_0x7841('0x2f')]=!![];_0x334769[_0x7841('0x8e')]=moment(_0x29ad8d['queuecallerjoinAt'])[_0x7841('0x98')](_0x233d5b[_0x7841('0x7c')],'seconds')['format'](_0x7841('0x80'));_0x334769[_0x7841('0x4a')]=_0x7841('0x99');_0x334769[_0x7841('0x90')]=!![];_0x334769[_0x7841('0x9a')]=_0x7841('0x9b');_0x334769[_0x7841('0x9c')]=_0x233d5b[_0x7841('0x9d')];_0x334769[_0x7841('0x9e')]=_0x233d5b[_0x7841('0x70')];logger[_0x7841('0x74')]('[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:FORWARDTRANSFER',_0x334769[_0x7841('0x47')],_0x334769[_0x7841('0x65')]);var _0x61a40e=this[_0x7841('0x3c')][_0x233d5b['linkedid']];this[_0x7841('0x3c')][_0x233d5b[_0x7841('0x97')]]=this['queueReports'][_0x233d5b['uniqueid']];this[_0x7841('0x3c')][_0x233d5b['uniqueid']]=_0x61a40e;}}else{_0x29ad8d[_0x7841('0x4a')]=_0x7841('0x9f')+_0x233d5b['reason'][_0x7841('0xa0')]();logger[_0x7841('0x74')]('[voiceQueueReport][agentcomplete]\x20name:%s\x20type:%s\x20queuecallerexitreason:%s',_0x29ad8d[_0x7841('0x47')],_0x29ad8d[_0x7841('0x65')],_0x29ad8d[_0x7841('0x4a')]);}}}this[_0x7841('0x32')][_0x233d5b[_0x7841('0x70')]]=_0x29ad8d;}}}catch(_0x46d471){logger[_0x7841('0x39')]('[%s][voiceQueueReport][agentcomplete]',_0x233d5b['uniqueid'],util[_0x7841('0x3b')](_0x46d471,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7841('0x9')]['syncVarSet']=function(_0x579e86){try{if(this[_0x7841('0x55')](_0x579e86)){logger[_0x7841('0x51')](_0x7841('0xa1'),_0x579e86['uniqueid'],util[_0x7841('0x3b')](_0x579e86,{'showHidden':![],'depth':null}));this['addVariable'](_0x579e86[_0x7841('0x70')],_[_0x7841('0x77')](_0x579e86['variable'])[0x0],_0x579e86[_0x7841('0xa2')]);if(this['queueReports'][_0x579e86[_0x7841('0x70')]]){var _0x47ea03=_[_0x7841('0x7a')](this[_0x7841('0x3c')][_0x579e86[_0x7841('0x70')]]);if(_0x47ea03){if(this[_0x7841('0x55')](_0x579e86[_0x7841('0xa3')])&&this['isNotNull'](_0x579e86[_0x7841('0xa3')][_0x7841('0x5d')])){switch(_0x579e86[_0x7841('0xa2')]){case _0x7841('0xa4'):_0x47ea03['queuecallerexit']=![];_0x47ea03[_0x7841('0x8e')]=null;break;case _0x7841('0xa5'):_0x47ea03['lastevent']=_0x7841('0xa6');_0x47ea03[_0x7841('0x2f')]=!![];_0x47ea03['queuecallerexitAt']=moment()[_0x7841('0x4c')](_0x7841('0x80'));_0x47ea03['queuecallerleaveAt']=moment()['format']('YYYY-MM-DD\x20HH:mm:ss');logger[_0x7841('0x51')]('[%s][voiceQueueReport][varset]\x20sending\x20timeout\x20event:',_0x579e86[_0x7841('0x70')],util[_0x7841('0x3b')](_0x47ea03,{'showHidden':![],'depth':null}));ami[_0x7841('0x44')](_0x7841('0xa7'),_0x47ea03);break;default:_0x47ea03['queuecallerexit']=!![];_0x47ea03[_0x7841('0x8e')]=moment()[_0x7841('0x4c')](_0x7841('0x80'));_0x47ea03[_0x7841('0xa8')]=moment()[_0x7841('0x4c')](_0x7841('0x80'));}_0x47ea03[_0x7841('0x7e')]=![];_0x47ea03[_0x7841('0x7f')]=null;_0x47ea03[_0x7841('0x4a')]=_0x579e86[_0x7841('0xa2')];this[_0x7841('0x32')][_0x579e86['uniqueid']]=_0x47ea03;this[_0x7841('0x42')](_0x47ea03,_0x7841('0xa9'));}else if(this[_0x7841('0x55')](_0x579e86[_0x7841('0xa3')])&&this['isNotNull'](_0x579e86[_0x7841('0xa3')][_0x7841('0xaa')])){if(!_0x47ea03[_0x7841('0x7e')]){_0x47ea03[_0x7841('0x2f')]=!![];_0x47ea03[_0x7841('0x8e')]=moment()[_0x7841('0x4c')](_0x7841('0x80'));_0x47ea03['queuecallerexitreason']=_0x7841('0xab');_0x47ea03[_0x7841('0xa8')]=moment()['format'](_0x7841('0x80'));this[_0x7841('0x32')][_0x579e86['uniqueid']]=_0x47ea03;}}logger['info'](_0x7841('0xac'),_0x579e86['uniqueid'],_0x47ea03[_0x7841('0x47')],_0x47ea03[_0x7841('0x65')],_[_0x7841('0x77')](_0x579e86[_0x7841('0xa3')])[0x0],_0x579e86[_0x7841('0xa2')]);_0x47ea03[_0x7841('0x10')]=this[_0x7841('0x10')][_0x579e86[_0x7841('0x70')]];}}}}catch(_0xb93afd){logger['error'](_0x7841('0xa1'),_0x579e86[_0x7841('0x70')],util[_0x7841('0x3b')](_0xb93afd,{'showHidden':![],'depth':null}));}};VoiceQueueReport['prototype'][_0x7841('0xad')]=function(_0x677ad3,_0x39f0ad,_0x208065){var _0x406727=['rtpaudioqos','rtpaudioqosbridged','rtpaudioqosjitter',_0x7841('0xae'),_0x7841('0xaf'),'rtpaudioqoslossbridged','rtpaudioqosrtt','rtpaudioqosrttbridged',_0x7841('0xb0'),_0x7841('0xb1'),_0x7841('0xb2'),_0x7841('0xb3'),'membercalls',_0x7841('0xb4'),_0x7841('0xb5'),'memberlastcall',_0x7841('0x8d'),_0x7841('0xb6'),_0x7841('0xb7')];if(!_[_0x7841('0x34')](_0x39f0ad)&&!_[_0x7841('0xb8')](_0x406727,_0x39f0ad)){if(_[_0x7841('0x56')](this[_0x7841('0x10')][_0x677ad3])){this[_0x7841('0x10')][_0x677ad3]={};}this[_0x7841('0x10')][_0x677ad3][_0x39f0ad]=_0x208065;}};VoiceQueueReport[_0x7841('0x9')][_0x7841('0xb9')]=function(_0x29898f,_0x5f5c68,_0x5e0f51){try{var _0x5ed21e={};if(this[_0x7841('0x3c')][_0x29898f]){for(var _0x599e0e=0x0;_0x599e0e<this[_0x7841('0x3c')][_0x29898f]['length'];_0x599e0e+=0x1){_0x5ed21e=this[_0x7841('0x3c')][_0x29898f][_0x599e0e];var _0x2bc146=this[_0x7841('0x40')][_0x5ed21e[_0x7841('0x47')]];if(_0x2bc146){_0x2bc146[_0x7841('0xba')]+=moment(_0x5ed21e['queuecallerleaveAt'])[_0x7841('0xbb')](_0x5ed21e['queuecallerjoinAt'],_0x7841('0xbc'))||0x0;if(_0x5e0f51&&_0x5ed21e[_0x7841('0x4a')]===_0x7841('0x4b')){_0x5ed21e[_0x7841('0x4a')]=_0x7841('0x89');}if(_0x599e0e===this[_0x7841('0x3c')][_0x29898f][_0x7841('0xbd')]-0x1){_0x2bc146['sumDuration']+=moment()['milliseconds'](0x0)['diff'](_0x5ed21e['queuecallerjoinAt'],_0x7841('0xbc'));if(hasCallerLeftTheQueue(_0x5ed21e)&&_0x5ed21e[_0x7841('0x4a')]!=='ATTENDEDTRANSFER'){_0x2bc146[_0x7841('0xbe')]+=0x1;}if(_0x5ed21e[_0x7841('0x30')]){_0x2bc146['answered']+=0x1;_0x2bc146[_0x7841('0xbf')]+=moment()['milliseconds'](0x0)[_0x7841('0xbb')](_0x5ed21e[_0x7841('0xa8')],_0x7841('0xbc'));_0x5ed21e[_0x7841('0x7b')]=moment()[_0x7841('0x4c')](_0x7841('0x80'));_0x5ed21e['queuecallerexit']=![];_0x5ed21e['queuecallerexitAt']=null;}if(_0x5ed21e[_0x7841('0x2f')]&&_0x5ed21e[_0x7841('0x90')]!=!![]){_0x2bc146['unmanaged']+=0x1;_0x5ed21e[_0x7841('0xc0')]=_0x7841('0xc1');logger['debug'](_0x7841('0xc2'),_0x29898f,util[_0x7841('0x3b')](_0x5ed21e,{'showHidden':![],'depth':null}));ami[_0x7841('0x44')]('custom:queuecallerunmanaged',_0x5ed21e);}if(_0x5ed21e[_0x7841('0x7e')]){_0x2bc146[_0x7841('0xc3')]+=0x1;_0x5ed21e['lastevent']=_0x7841('0xc3');logger[_0x7841('0x51')](_0x7841('0xc4'),_0x29898f,util['inspect'](_0x5ed21e,{'showHidden':![],'depth':null}));ami[_0x7841('0x44')](_0x7841('0xc5'),_0x5ed21e);}}else{_0x2bc146[_0x7841('0xc6')]+=_0x2bc146[_0x7841('0xba')];}logger[_0x7841('0x74')]('[%s][voiceQueueReport][hangup]\x20name:%s\x20type:%s\x20reason:%s',_0x29898f,_0x5ed21e[_0x7841('0x47')],_0x5ed21e[_0x7841('0x65')],_0x5f5c68);this[_0x7841('0x32')][_0x29898f]=_0x5ed21e;Object['assign'](this['voiceQueues'][_0x5ed21e[_0x7841('0x47')]],_0x2bc146);if(_0x5ed21e[_0x7841('0xa8')]){this['emitVoiceQueueChannelRemove'](_0x5ed21e,_0x7841('0x20'));}}}logger['debug'](_0x7841('0xc7'),_0x29898f,util['inspect'](this[_0x7841('0x3c')][_0x29898f],{'showHidden':![],'depth':null}));if(hasCallerLeftTheQueue(_0x5ed21e)&&_0x5ed21e[_0x7841('0x4a')]!=='ATTENDEDTRANSFER'){ami[_0x7841('0x44')](_0x7841('0xc8'),this[_0x7841('0x3c')][_0x29898f]);if(this[_0x7841('0x3c')][_0x29898f]){delete this[_0x7841('0x3c')][_0x29898f];}if(this[_0x7841('0x32')][_0x29898f]){this[_0x7841('0xc9')](_0x29898f);}if(this[_0x7841('0x10')][_0x29898f]){delete this[_0x7841('0x10')][_0x29898f];}}}}catch(_0x496034){logger[_0x7841('0x39')]('[%s][voiceQueueReport][handleHangup]',_0x29898f,util[_0x7841('0x3b')](_0x496034,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7841('0x9')]['syncHangup']=function(_0x177ac){try{if(this[_0x7841('0x55')](_0x177ac)){logger['debug'](_0x7841('0xca'),_0x177ac[_0x7841('0x70')],util[_0x7841('0x3b')](_0x177ac,{'showHidden':![],'depth':null}));if(this[_0x7841('0x3c')][_0x177ac['uniqueid']]){return this[_0x7841('0xb9')](_0x177ac[_0x7841('0x70')],_0x177ac['cause-txt'],![]);}if(this['queueReports'][_0x177ac['linkedid']]){if(_0x177ac[_0x7841('0xcb')]==='21'){return;}return this[_0x7841('0xb9')](_0x177ac[_0x7841('0x97')],_0x177ac['cause-txt'],!![]);}var _0x570f3e=Object[_0x7841('0x77')](this[_0x7841('0x3c')]);for(var _0x327a12=0x0;_0x327a12<_0x570f3e['length'];_0x327a12++){var _0xca3dfc=_['last'](this['queueReports'][_0x570f3e[_0x327a12]]);if(_0xca3dfc&&_0xca3dfc[_0x7841('0xcc')]===_0x177ac[_0x7841('0x70')]){return this['handleHangup'](_0xca3dfc[_0x7841('0x70')],_0x177ac[_0x7841('0xcd')],!![]);}}if(!this[_0x7841('0x3c')][_0x177ac[_0x7841('0x70')]]){logger[_0x7841('0x51')](_0x7841('0xce'),_0x177ac[_0x7841('0x70')]);if(this[_0x7841('0x32')][_0x177ac['uniqueid']]){this['deleteChannelAfterTimeout'](_0x177ac[_0x7841('0x70')]);}if(this['variables'][_0x177ac['uniqueid']]){delete this[_0x7841('0x10')][_0x177ac['uniqueid']];}}}}catch(_0x246d03){logger[_0x7841('0x39')](_0x7841('0xca'),_0x177ac[_0x7841('0x70')],util[_0x7841('0x3b')](_0x246d03,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7841('0x9')][_0x7841('0x25')]=function(_0x105745){try{if(this[_0x7841('0x55')](_0x105745)){logger[_0x7841('0x51')](_0x7841('0xcf'),_0x105745['uniqueid'],util[_0x7841('0x3b')](_0x105745,{'showHidden':![],'depth':null}));var _0x1a8cba;var _0x1f1eb6;var _0x580198;if(this['queueReports'][_0x105745[_0x7841('0xd0')]]){_0x1a8cba=_[_0x7841('0x7a')](this[_0x7841('0x3c')][_0x105745[_0x7841('0xd0')]]);_0x1a8cba[_0x7841('0x9c')]=_0x105745[_0x7841('0xd1')];_0x1a8cba[_0x7841('0x9e')]=_0x105745[_0x7841('0xd2')];_0x1a8cba[_0x7841('0x4a')]=_0x7841('0x4b');_0x1a8cba[_0x7841('0x90')]=!![];_0x1a8cba[_0x7841('0x9a')]=_0x7841('0xd3');if(this[_0x7841('0x3c')][_0x105745[_0x7841('0xd2')]]){_0x580198=this[_0x7841('0x3c')][_0x105745[_0x7841('0xd2')]];this[_0x7841('0x3c')][_0x105745[_0x7841('0xd2')]]=this[_0x7841('0x3c')][_0x105745[_0x7841('0xd0')]];this['queueReports'][_0x105745[_0x7841('0xd0')]]=_0x580198;_0x1f1eb6=_['last'](this[_0x7841('0x3c')][_0x105745[_0x7841('0xd0')]]);_0x1f1eb6[_0x7841('0x33')]=!![];}logger[_0x7841('0x74')](_0x7841('0xd4'),_0x105745[_0x7841('0x70')],_0x1a8cba[_0x7841('0x47')],_0x1a8cba[_0x7841('0x65')],_0x1a8cba[_0x7841('0x9c')],_0x1a8cba[_0x7841('0x9e')]);}else if(this[_0x7841('0x3c')][_0x105745[_0x7841('0xd5')]]){_0x1a8cba=_[_0x7841('0x7a')](this[_0x7841('0x3c')][_0x105745[_0x7841('0xd5')]]);_0x1a8cba[_0x7841('0x9c')]=_0x105745[_0x7841('0xd6')];_0x1a8cba[_0x7841('0x9e')]=_0x105745[_0x7841('0xd7')];_0x1a8cba['queuecallerexitreason']=_0x7841('0x4b');_0x1a8cba[_0x7841('0x90')]=!![];_0x1a8cba[_0x7841('0x9a')]=_0x7841('0xd3');if(this['queueReports'][_0x105745[_0x7841('0xd7')]]){_0x580198=this[_0x7841('0x3c')][_0x105745[_0x7841('0xd7')]];this[_0x7841('0x3c')][_0x105745[_0x7841('0xd7')]]=this[_0x7841('0x3c')][_0x105745[_0x7841('0xd5')]];this[_0x7841('0x3c')][_0x105745[_0x7841('0xd5')]]=_0x580198;_0x1f1eb6=_[_0x7841('0x7a')](this['queueReports'][_0x105745[_0x7841('0xd5')]]);_0x1f1eb6[_0x7841('0x33')]=!![];}logger[_0x7841('0x74')](_0x7841('0xd4'),_0x105745[_0x7841('0x70')],_0x1a8cba[_0x7841('0x47')],_0x1a8cba[_0x7841('0x65')],_0x1a8cba['transferexten'],_0x1a8cba[_0x7841('0x9e')]);}else if(this[_0x7841('0x3c')][_0x105745[_0x7841('0xd7')]]){_0x1a8cba=_[_0x7841('0x7a')](this[_0x7841('0x3c')][_0x105745['origtransfereruniqueid']]);_0x1a8cba[_0x7841('0x9c')]=_0x105745[_0x7841('0xd6')];_0x1a8cba[_0x7841('0x9e')]=_0x105745[_0x7841('0xd7')];_0x1a8cba[_0x7841('0x4a')]='ATTENDEDTRANSFER';_0x1a8cba[_0x7841('0x90')]=!![];_0x1a8cba[_0x7841('0x9a')]='ATTENDED';_0x1a8cba[_0x7841('0x33')]=!![];_0x1a8cba[_0x7841('0xcc')]=_0x105745[_0x7841('0xd0')];}else if(this[_0x7841('0x3c')][_0x105745[_0x7841('0xd2')]]){_0x1a8cba=_[_0x7841('0x7a')](this[_0x7841('0x3c')][_0x105745[_0x7841('0xd2')]]);_0x1a8cba['transferexten']=_0x105745[_0x7841('0xd1')];_0x1a8cba[_0x7841('0x9e')]=_0x105745['secondtransfereruniqueid'];_0x1a8cba[_0x7841('0x4a')]='ATTENDEDTRANSFER';_0x1a8cba[_0x7841('0x90')]=!![];_0x1a8cba[_0x7841('0x9a')]=_0x7841('0xd3');_0x1a8cba[_0x7841('0x33')]=!![];_0x1a8cba[_0x7841('0xcc')]=_0x105745[_0x7841('0xd5')];}}}catch(_0x442bf6){logger[_0x7841('0x39')](_0x7841('0xcf'),_0x105745[_0x7841('0x70')],util['inspect'](_0x442bf6,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7841('0x9')]['syncBlindTransfer']=function(_0x16bdc7){try{if(this[_0x7841('0x55')](_0x16bdc7)){logger[_0x7841('0x51')](_0x7841('0xd8'),_0x16bdc7[_0x7841('0x70')],util['inspect'](_0x16bdc7,{'showHidden':![],'depth':null}));if(this[_0x7841('0x3c')][_0x16bdc7['transfereeuniqueid']]){var _0x18529d=_[_0x7841('0x7a')](this[_0x7841('0x3c')][_0x16bdc7[_0x7841('0xd0')]]);_0x18529d['queuecallerexitreason']='BLINDTRANSFER';_0x18529d['transfer']=!![];_0x18529d['transfertype']=_0x7841('0xd9');_0x18529d[_0x7841('0x9c')]=_0x16bdc7['extension'];_0x18529d[_0x7841('0x9e')]=_0x16bdc7[_0x7841('0xd0')];logger['info'](_0x7841('0xda'),_0x16bdc7[_0x7841('0x70')],_0x18529d['queue'],_0x18529d[_0x7841('0x65')],_0x18529d[_0x7841('0x9c')],_0x18529d[_0x7841('0x9e')]);this[_0x7841('0xdb')]({'event':_0x7841('0xdc'),'uniqueid':_0x16bdc7['transfereeuniqueid'],'context':_0x16bdc7['context'],'channel':_0x16bdc7['transfererchannel']});}}}catch(_0x20a7a5){logger[_0x7841('0x39')](_0x7841('0xd8'),_0x16bdc7[_0x7841('0x70')],util[_0x7841('0x3b')](_0x20a7a5,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7841('0x9')]['syncMusicOnHoldStart']=function(_0x1cd1f3){try{if(this[_0x7841('0x55')](_0x1cd1f3)){logger[_0x7841('0x51')]('[%s][voiceQueueReport][musiconholdstart]',_0x1cd1f3['uniqueid'],util[_0x7841('0x3b')](_0x1cd1f3,{'showHidden':![],'depth':null}));if(this[_0x7841('0x3c')][_0x1cd1f3['uniqueid']]){var _0x559312=_[_0x7841('0x7a')](this[_0x7841('0x3c')][_0x1cd1f3[_0x7841('0x70')]]);if(!_['isNil'](_0x559312[_0x7841('0xa8')])){_0x559312[_0x7841('0xdd')]=moment()['format'](_0x7841('0x80'));logger[_0x7841('0x74')](_0x7841('0xde'),_0x1cd1f3['uniqueid'],_0x559312['mohstarttime']);}}}}catch(_0x37a82f){logger[_0x7841('0x39')](_0x7841('0xdf'),_0x1cd1f3[_0x7841('0x70')],util['inspect'](_0x37a82f,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7841('0x9')][_0x7841('0xe0')]=function(_0x46d2e2){try{if(this['isNotNull'](_0x46d2e2)){logger[_0x7841('0x51')](_0x7841('0xe1'),_0x46d2e2[_0x7841('0x70')],util[_0x7841('0x3b')](_0x46d2e2,{'showHidden':![],'depth':null}));if(this[_0x7841('0x3c')][_0x46d2e2[_0x7841('0x70')]]){var _0x4e1886=_[_0x7841('0x7a')](this[_0x7841('0x3c')][_0x46d2e2[_0x7841('0x70')]]);if(!_['isNil'](_0x4e1886[_0x7841('0xdd')])){_0x4e1886[_0x7841('0xe2')]+=moment()['milliseconds'](0x0)[_0x7841('0xbb')](_0x4e1886[_0x7841('0xdd')],'seconds');logger['info'](_0x7841('0xe3'),_0x46d2e2[_0x7841('0x70')],_0x4e1886['mohtime']);delete _0x4e1886[_0x7841('0xdd')];}}}}catch(_0x41688a){logger[_0x7841('0x39')](_0x7841('0xe1'),_0x46d2e2[_0x7841('0x70')],util[_0x7841('0x3b')](_0x41688a,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7841('0x9')][_0x7841('0xe4')]=function(_0x319797){try{if(this[_0x7841('0x55')](_0x319797)){logger[_0x7841('0x51')](_0x7841('0xe5'),_0x319797[_0x7841('0x70')],util[_0x7841('0x3b')](_0x319797,{'showHidden':![],'depth':null}));if(_0x319797['application'][_0x7841('0x95')]()==='set'){_0x319797['applicationdata']=(_0x319797[_0x7841('0xe6')]||_0x319797[_0x7841('0xe7')])['toLowerCase']();if(_[_0x7841('0x93')](_0x319797['applicationdata'][_0x7841('0x95')](),_0x7841('0xe8'))){logger[_0x7841('0x74')](_0x7841('0xe9'),_0x319797['uniqueid'],_0x319797[_0x7841('0xea')],_0x319797[_0x7841('0xe7')]);if(_[_0x7841('0x56')](this[_0x7841('0x32')][_0x319797[_0x7841('0x70')]]))this[_0x7841('0x32')][_0x319797['uniqueid']]={};var _0x1100e5=_0x319797[_0x7841('0xe7')]['split']('=');var _0x21936b=_0x1100e5[0x0][_0x7841('0x95')]()[_0x7841('0xeb')](/cdr\((.*)\)/);if(_0x21936b)this[_0x7841('0x32')][_0x319797[_0x7841('0x70')]][_0x21936b[0x1]]=_0x1100e5[0x1];}}}}catch(_0x128014){logger['error'](_0x7841('0xec'),_0x319797[_0x7841('0x70')],util['inspect'](_0x128014,{'showHidden':![],'depth':null}));}};VoiceQueueReport[_0x7841('0x9')][_0x7841('0xc9')]=function(_0x1abe20,_0x33c64a=0x2710){if(this[_0x7841('0x32')][_0x1abe20]){setTimeout(()=>{delete this[_0x7841('0x32')][_0x1abe20];},_0x33c64a);}};module['exports']=VoiceQueueReport;
\ No newline at end of file