// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x351d=['new','xCALLY','Motion','CTI','Tags','Descriptions','/api/v2/users/%d','user','getString','%s/customers/%d/cases','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:desk:display','newTab','error','Desk\x20account\x20type\x20not\x20recognized','outbound','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','destcalleridname','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','trigger:browser:url','%s/agent/tickets/%s','catch','[ABANDONED]','lodash','md5','util','ioredis','../../../../config/environment','desk','redis','localhost','socket.io-emitter','emit','application/json','info','Getting\x20agent\x20with\x20email','%s/users','remoteUri','_embedded','entries','then','Agent\x20found!','format','%s/users/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','debug','stringify','defaults','GET','authType','basic','username','token','%s/token:%s','Basic\x20%s','base64','Searching\x20enduser\x20with\x20phone','total_entries','Enduser\x20found!','POST','length','map','type','string','nameField','customField','toLowerCase','content','toString','idField','custom_fields','variable','variableName','customVariable','Variable','name','priority','Creating\x20new\x20ticket...','merge','Subjects','phone'];(function(_0x2d7f0e,_0x3e6fbd){var _0x110b07=function(_0x557b00){while(--_0x557b00){_0x2d7f0e['push'](_0x2d7f0e['shift']());}};_0x110b07(++_0x3e6fbd);}(_0x351d,0x90));var _0xd351=function(_0x3876b8,_0x56ab35){_0x3876b8=_0x3876b8-0x0;var _0x1db290=_0x351d[_0x3876b8];return _0x1db290;};'use strict';var _=require(_0xd351('0x0'));var rp=require('request-promise');var md5=require(_0xd351('0x1'));var util=require(_0xd351('0x2'));var Redis=require(_0xd351('0x3'));var intUtil=require('./util');var config=require(_0xd351('0x4'));var logger=require('../../../../config/logger')(_0xd351('0x5'));config[_0xd351('0x6')]=_['defaults'](config[_0xd351('0x6')],{'host':_0xd351('0x7'),'port':0x18eb});var io=require(_0xd351('0x8'))(new Redis(config['redis']));function emit(_0x16b3f7,_0x235aa0,_0x4e1b06){io['to'](_0x16b3f7)[_0xd351('0x9')](_0x235aa0,_0x4e1b06);}var headers={'Content-Type':_0xd351('0xa'),'Accept':'application/json'};function getUser(_0x586c60,_0x44bf81){if(intUtil['validateEmail'](_0x44bf81)===!![]){logger[_0xd351('0xb')](_0xd351('0xc'),_0x44bf81);return request({'uri':util['format'](_0xd351('0xd'),_0x586c60[_0xd351('0xe')])})['then'](function(_0x12f262){if(_0x12f262['total_entries']){return _['find'](_0x12f262[_0xd351('0xf')][_0xd351('0x10')],{'email':_0x44bf81});}})[_0xd351('0x11')](function(_0x1eb2a9){if(_0x1eb2a9){logger['info'](_0xd351('0x12'));return _0x1eb2a9;}else{logger[_0xd351('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xd351('0x13')](_0xd351('0x14'),_0x586c60[_0xd351('0xe')])});}});}else{logger[_0xd351('0xb')](_0xd351('0x15'));return request({'uri':util['format'](_0xd351('0x14'),_0x586c60['remoteUri'])});}}function request(_0x5bdc03){logger[_0xd351('0x16')]('[HTTP]',JSON[_0xd351('0x17')](_0x5bdc03));return rp(_[_0xd351('0x18')](_0x5bdc03,{'method':_0xd351('0x19'),'headers':headers,'json':!![]}));}function getAuth(_0x4c6693){var _0x1e1a3c;if(_0x4c6693[_0xd351('0x1a')]===_0xd351('0x1b')){_0x1e1a3c=util[_0xd351('0x13')]('%s:%s',_0x4c6693[_0xd351('0x1c')],_0x4c6693['password']);}else if(_0x4c6693['authType']===_0xd351('0x1d')){_0x1e1a3c=util['format'](_0xd351('0x1e'),_0x4c6693[_0xd351('0x1c')],_0x4c6693[_0xd351('0x1d')]);}return util[_0xd351('0x13')](_0xd351('0x1f'),new Buffer(_0x1e1a3c)['toString'](_0xd351('0x20')));}function getEndUser(_0xbbc58,_0x241265,_0x4e447f){logger[_0xd351('0xb')](_0xd351('0x21'),_0x4e447f);return request({'uri':util[_0xd351('0x13')]('%s/customers/search',_0xbbc58[_0xd351('0xe')]),'qs':{'phone':_0x4e447f}})[_0xd351('0x11')](function(_0x4626c4){if(_0x4626c4[_0xd351('0x22')]){logger['info'](_0xd351('0x23'));return _0x4626c4['_embedded'][_0xd351('0x10')][0x0];}else{logger[_0xd351('0xb')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0xd351('0x13')]('%s/customers',_0xbbc58['remoteUri']),'method':_0xd351('0x24'),'body':{'first_name':_0x241265,'title':_0x241265,'phone_numbers':[{'type':'work','value':_0x4e447f}]}});}});}function getTags(_0x546e67,_0x134580){var _0x555a50=[];if(_0x546e67&&_0x546e67[_0xd351('0x25')]>0x0){_0x555a50=_[_0xd351('0x26')](_0x546e67,_0x134580);}return _0x555a50;}function getCustomFields(_0x407b50,_0x4d3f48){var _0x71ce9c=[];var _0x4aa902={'custom_fields':{}};if(_0x407b50[_0xd351('0x25')]>0x0){_['forEach'](_0x407b50,function(_0x5f07b1){if(_0x5f07b1[_0xd351('0x27')]===_0xd351('0x28')&&_0x5f07b1[_0xd351('0x29')]&&!_0x5f07b1[_0xd351('0x2a')]){_0x4aa902[_0x5f07b1['nameField'][_0xd351('0x2b')]()]=_0x5f07b1[_0xd351('0x2c')][_0xd351('0x2d')]();}else if(_0x5f07b1[_0xd351('0x27')]===_0xd351('0x28')&&_0x5f07b1[_0xd351('0x2e')]&&_0x5f07b1[_0xd351('0x2a')]){_0x4aa902[_0xd351('0x2f')][_0x5f07b1[_0xd351('0x2e')]]=_0x5f07b1['content'][_0xd351('0x2d')]();}else if(_0x5f07b1[_0xd351('0x27')]===_0xd351('0x30')&&_0x5f07b1[_0xd351('0x31')]&&_0x5f07b1['idField']&&_0x5f07b1[_0xd351('0x2a')]){_0x4d3f48[_0x5f07b1[_0xd351('0x31')]]&&(_0x4aa902[_0xd351('0x2f')][_0x5f07b1[_0xd351('0x2e')]]=_0x4d3f48[_0x5f07b1[_0xd351('0x31')]][_0xd351('0x2d')]());}else if(_0x5f07b1[_0xd351('0x27')]===_0xd351('0x32')&&_0x5f07b1[_0xd351('0x33')]&&_0x5f07b1['Variable']['name']&&_0x5f07b1[_0xd351('0x2e')]&&_0x5f07b1[_0xd351('0x2a')]){_0x4d3f48[_0x5f07b1[_0xd351('0x33')][_0xd351('0x34')][_0xd351('0x2b')]()]&&(_0x4aa902[_0xd351('0x2f')][_0x5f07b1['idField']]=_0x4d3f48[_0x5f07b1['Variable'][_0xd351('0x34')]['toLowerCase']()][_0xd351('0x2d')]());}});}if(_0x4aa902[_0xd351('0x35')]){_0x4aa902[_0xd351('0x35')]=Number(_0x4aa902[_0xd351('0x35')]);}return _0x4aa902;}function getTicket(_0x33307,_0x134311,_0xeada4a,_0x8909e6,_0x302e89){logger[_0xd351('0xb')](_0xd351('0x36'));var _0x4b15db=_[_0xd351('0x37')]({'subject':intUtil['getString'](_0x8909e6[_0xd351('0x38')],_0x302e89,'\x20'),'type':_0xd351('0x39'),'status':_0xd351('0x3a'),'labels':[_0xd351('0x3b'),_0xd351('0x3c'),_0xd351('0x3d')]['concat'](getTags(_0x8909e6[_0xd351('0x3e')],_0xd351('0x34'))),'description':intUtil['getString'](_0x8909e6[_0xd351('0x3f')],_0x302e89,'\x0a'),'_links':{'assigned_user':{'href':util[_0xd351('0x13')](_0xd351('0x40'),_0x134311['id']),'class':_0xd351('0x41')}},'message':{'direction':'in','body':intUtil[_0xd351('0x42')](_0x8909e6['Descriptions'],_0x302e89,'\x0a')}},getCustomFields(_0x8909e6['Fields'],_0x302e89));return request({'uri':util[_0xd351('0x13')](_0xd351('0x43'),_0x33307['remoteUri'],_0xeada4a['id']),'method':'POST','body':_0x4b15db});}exports[_0xd351('0x44')]=function(_0x136545,_0x4ff06a,_0x570d57,_0x46af23,_0x18f9d1,_0x3b8526){var _0x456e06,_0x5fe6b0;_0x3b8526[_0xd351('0xe')]=intUtil[_0xd351('0x45')](_0x3b8526[_0xd351('0xe')]);_0x3b8526[_0xd351('0x46')]=intUtil['stripTrailingSlash'](_0x3b8526['serverUrl']);if(_0x18f9d1&&_0x18f9d1[_0xd351('0x47')]){logger[_0xd351('0xb')](_0xd351('0x48'),_0xd351('0x49'));_0x4ff06a[_0xd351('0x4a')]=util[_0xd351('0x13')](_0xd351('0x4b'),_0x3b8526[_0xd351('0x46')],_0x4ff06a[_0xd351('0x4c')],md5(_0x4ff06a[_0xd351('0x4c')]));}else{_0x4ff06a[_0xd351('0x4a')]='';}headers[_0xd351('0x4d')]=getAuth(_0x3b8526);return getUser(_0x3b8526,_0x46af23[_0xd351('0x4e')])[_0xd351('0x11')](function(_0x316210){_0x456e06=_0x316210;logger[_0xd351('0xb')]('The\x20User\x20ID\x20is:',_0x456e06['id']);return getEndUser(_0x3b8526,_0x4ff06a[_0xd351('0x4f')],_0x4ff06a[_0xd351('0x50')]);})[_0xd351('0x11')](function(_0x56616f){_0x5fe6b0=_0x56616f;logger[_0xd351('0xb')](_0xd351('0x51'),_0x5fe6b0['id']);return getTicket(_0x3b8526,_0x456e06,_0x5fe6b0,_0x570d57,_0x4ff06a);})[_0xd351('0x11')](function(_0x15adcb){if(_0x15adcb){logger[_0xd351('0xb')]('Ticket\x20created!');logger[_0xd351('0xb')]('The\x20Ticket\x20ID\x20is:',_0x15adcb['id']);switch(_0x3b8526[_0xd351('0x27')]){case _0xd351('0x52'):logger['info']('[QUEUE]',_0xd351('0x53'));emit(util[_0xd351('0x13')](_0xd351('0x54'),_0x46af23['name']),_0xd351('0x55'),{'recordId':_0x15adcb['id']});break;case _0xd351('0x56'):logger['info'](_0xd351('0x48'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xd351('0x13')](_0xd351('0x54'),_0x46af23['name']),'trigger:browser:url',{'uri':util[_0xd351('0x13')]('https://xcally.desk.com/web/agent/case/%d',_0x15adcb['id'])});break;default:logger[_0xd351('0x57')](_0xd351('0x48'),_0xd351('0x58'));}}})['catch'](function(_0x3e281c){console['error'](_0x3e281c);logger['error']('[QUEUE]',JSON[_0xd351('0x17')](_0x3e281c));});};exports[_0xd351('0x59')]=function(_0x334029,_0x5a2e9b,_0x554e3a,_0x1748f0,_0x42f248,_0x51a53e,_0x2a87cf){var _0x202bc4,_0x574e08;_0x51a53e[_0xd351('0xe')]=intUtil['stripTrailingSlash'](_0x51a53e[_0xd351('0xe')]);_0x51a53e['serverUrl']=intUtil[_0xd351('0x45')](_0x51a53e[_0xd351('0x46')]);if(_0x2a87cf&&_0x2a87cf[_0xd351('0x5a')]&&_0x2a87cf[_0xd351('0x5a')]!==_0xd351('0x5b')){logger[_0xd351('0xb')](_0xd351('0x5c'),'Recording\x20is\x20enabled!');_0x5a2e9b['recordingURL']=util[_0xd351('0x13')](_0xd351('0x4b'),_0x51a53e['serverUrl'],_0x5a2e9b[_0xd351('0x4c')],md5(_0x5a2e9b[_0xd351('0x4c')]));}headers[_0xd351('0x4d')]=getAuth(_0x51a53e);return getUser(_0x51a53e,_0x1748f0['email'])[_0xd351('0x11')](function(_0x5e2dac){_0x202bc4=_0x5e2dac;logger['info'](_0xd351('0x5d'),_0x202bc4['id']);return getEndUser(_0x51a53e,_0x5a2e9b[_0xd351('0x5e')],_0x5a2e9b['destcalleridnum']);})[_0xd351('0x11')](function(_0x399465){_0x574e08=_0x399465;logger[_0xd351('0xb')](_0xd351('0x51'),_0x574e08['id']);return getTicket(_0x51a53e,_0x202bc4,_0x574e08,_0x554e3a,_0x5a2e9b);})[_0xd351('0x11')](function(_0x2dc745){if(_0x2dc745){logger['info'](_0xd351('0x5f'));logger[_0xd351('0xb')](_0xd351('0x60'),_0x2dc745['id']);switch(_0x51a53e[_0xd351('0x27')]){case _0xd351('0x52'):logger[_0xd351('0xb')](_0xd351('0x48'),'Displaying\x20ticket\x20to\x20agent...');emit(util[_0xd351('0x13')]('user:%s',_0x1748f0[_0xd351('0x34')]),_0xd351('0x55'),{'recordId':_0x2dc745['id']});break;case _0xd351('0x56'):logger[_0xd351('0xb')](_0xd351('0x48'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xd351('0x13')]('user:%s',_0x1748f0[_0xd351('0x34')]),_0xd351('0x61'),{'uri':util[_0xd351('0x13')](_0xd351('0x62'),_0x51a53e[_0xd351('0xe')],_0x2dc745['id'])});break;default:logger['error']('[OUTBOUND]',_0xd351('0x58'));}}})[_0xd351('0x63')](function(_0x4b9367){logger[_0xd351('0x57')](_0xd351('0x5c'),JSON[_0xd351('0x17')](_0x4b9367));});};exports['abandoned']=function(_0x2b47ab,_0xbf46c8,_0x284d12,_0x5dbdef,_0x5d13ec,_0x508e5f){var _0x40c78b,_0x126c51;_0x508e5f[_0xd351('0xe')]=intUtil[_0xd351('0x45')](_0x508e5f[_0xd351('0xe')]);_0x508e5f[_0xd351('0x46')]=intUtil[_0xd351('0x45')](_0x508e5f['serverUrl']);if(_0x5d13ec&&_0x5d13ec[_0xd351('0x47')]){logger['info']('[ABANDONED]',_0xd351('0x49'));_0xbf46c8[_0xd351('0x4a')]=util['format'](_0xd351('0x4b'),_0x508e5f['serverUrl'],_0xbf46c8['uniqueid'],md5(_0xbf46c8['uniqueid']));}else{_0xbf46c8[_0xd351('0x4a')]='';}headers[_0xd351('0x4d')]=getAuth(_0x508e5f);return getUser(_0x508e5f)[_0xd351('0x11')](function(_0x4a946d){_0x40c78b=_0x4a946d;logger[_0xd351('0xb')](_0xd351('0x5d'),_0x40c78b['id']);return getEndUser(_0x508e5f,_0xbf46c8[_0xd351('0x4f')],_0xbf46c8[_0xd351('0x50')]);})[_0xd351('0x11')](function(_0x475534){_0x126c51=_0x475534;logger[_0xd351('0xb')](_0xd351('0x51'),_0x126c51['id']);return getTicket(_0x508e5f,_0x40c78b,_0x126c51,_0x284d12,_0xbf46c8);})[_0xd351('0x11')](function(_0x22672){if(_0x22672){logger[_0xd351('0xb')]('Ticket\x20created!');logger[_0xd351('0xb')](_0xd351('0x60'),_0x22672['id']);}})[_0xd351('0x63')](function(_0xcc7a10){logger[_0xd351('0x57')](_0xd351('0x64'),JSON['stringify'](_0xcc7a10));});};
\ No newline at end of file
+var _0xe14b=['CTI','concat','Tags','Descriptions','/api/v2/users/%d','user','%s/customers/%d/cases','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:desk:display','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','error','Desk\x20account\x20type\x20not\x20recognized','recordingFormat','none','[OUTBOUND]','Authorization','destcalleridname','destcalleridnum','integrationTab','newTab','catch','unmanaged','lastevent','toUpperCase','calleridname','lodash','request-promise','ioredis','./util','../../../../config/logger','defaults','redis','localhost','socket.io-emitter','application/json','validateEmail','format','%s/users','then','total_entries','find','_embedded','entries','info','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/users/me','debug','[HTTP]','stringify','GET','authType','basic','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','base64','Searching\x20enduser\x20with\x20phone','%s/customers/search','Enduser\x20found!','%s/customers','remoteUri','POST','length','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','toString','idField','variableName','custom_fields','Variable','name','priority','Creating\x20new\x20ticket...','merge','getString','Subjects','phone','new','xCALLY'];(function(_0x20a584,_0xe384a5){var _0x4b41a8=function(_0x2127c6){while(--_0x2127c6){_0x20a584['push'](_0x20a584['shift']());}};_0x4b41a8(++_0xe384a5);}(_0xe14b,0x93));var _0xbe14=function(_0x48f44f,_0x2d78a2){_0x48f44f=_0x48f44f-0x0;var _0x2aead2=_0xe14b[_0x48f44f];return _0x2aead2;};'use strict';var _=require(_0xbe14('0x0'));var rp=require(_0xbe14('0x1'));var md5=require('md5');var util=require('util');var Redis=require(_0xbe14('0x2'));var intUtil=require(_0xbe14('0x3'));var config=require('../../../../config/environment');var logger=require(_0xbe14('0x4'))('desk');config['redis']=_[_0xbe14('0x5')](config[_0xbe14('0x6')],{'host':_0xbe14('0x7'),'port':0x18eb});var io=require(_0xbe14('0x8'))(new Redis(config[_0xbe14('0x6')]));function emit(_0x39387e,_0x196fca,_0x566ae7){io['to'](_0x39387e)['emit'](_0x196fca,_0x566ae7);}var headers={'Content-Type':'application/json','Accept':_0xbe14('0x9')};function getUser(_0x6fceff,_0xd68cd7){if(intUtil[_0xbe14('0xa')](_0xd68cd7)===!![]){logger['info']('Getting\x20agent\x20with\x20email',_0xd68cd7);return request({'uri':util[_0xbe14('0xb')](_0xbe14('0xc'),_0x6fceff['remoteUri'])})[_0xbe14('0xd')](function(_0x35aa19){if(_0x35aa19[_0xbe14('0xe')]){return _[_0xbe14('0xf')](_0x35aa19[_0xbe14('0x10')][_0xbe14('0x11')],{'email':_0xd68cd7});}})[_0xbe14('0xd')](function(_0x2850cb){if(_0x2850cb){logger[_0xbe14('0x12')](_0xbe14('0x13'));return _0x2850cb;}else{logger[_0xbe14('0x12')](_0xbe14('0x14'));return request({'uri':util[_0xbe14('0xb')]('%s/users/me',_0x6fceff['remoteUri'])});}});}else{logger[_0xbe14('0x12')](_0xbe14('0x15'));return request({'uri':util[_0xbe14('0xb')](_0xbe14('0x16'),_0x6fceff['remoteUri'])});}}function request(_0x21c789){logger[_0xbe14('0x17')](_0xbe14('0x18'),JSON[_0xbe14('0x19')](_0x21c789));return rp(_[_0xbe14('0x5')](_0x21c789,{'method':_0xbe14('0x1a'),'headers':headers,'json':!![]}));}function getAuth(_0x17ae86){var _0x5ea1f8;if(_0x17ae86[_0xbe14('0x1b')]===_0xbe14('0x1c')){_0x5ea1f8=util[_0xbe14('0xb')](_0xbe14('0x1d'),_0x17ae86[_0xbe14('0x1e')],_0x17ae86[_0xbe14('0x1f')]);}else if(_0x17ae86['authType']===_0xbe14('0x20')){_0x5ea1f8=util[_0xbe14('0xb')](_0xbe14('0x21'),_0x17ae86[_0xbe14('0x1e')],_0x17ae86[_0xbe14('0x20')]);}return util['format'](_0xbe14('0x22'),new Buffer(_0x5ea1f8)['toString'](_0xbe14('0x23')));}function getEndUser(_0x56e80c,_0x32e8eb,_0x4a25fa){logger[_0xbe14('0x12')](_0xbe14('0x24'),_0x4a25fa);return request({'uri':util['format'](_0xbe14('0x25'),_0x56e80c['remoteUri']),'qs':{'phone':_0x4a25fa}})[_0xbe14('0xd')](function(_0x4851f8){if(_0x4851f8[_0xbe14('0xe')]){logger[_0xbe14('0x12')](_0xbe14('0x26'));return _0x4851f8[_0xbe14('0x10')][_0xbe14('0x11')][0x0];}else{logger[_0xbe14('0x12')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0xbe14('0xb')](_0xbe14('0x27'),_0x56e80c[_0xbe14('0x28')]),'method':_0xbe14('0x29'),'body':{'first_name':_0x32e8eb,'title':_0x32e8eb,'phone_numbers':[{'type':'work','value':_0x4a25fa}]}});}});}function getTags(_0x16f884,_0x29fc64){var _0x59bf34=[];if(_0x16f884&&_0x16f884[_0xbe14('0x2a')]>0x0){_0x59bf34=_[_0xbe14('0x2b')](_0x16f884,_0x29fc64);}return _0x59bf34;}function getCustomFields(_0x1c7cc7,_0x19252f){var _0x34d648=[];var _0x36d4b2={'custom_fields':{}};if(_0x1c7cc7[_0xbe14('0x2a')]>0x0){_[_0xbe14('0x2c')](_0x1c7cc7,function(_0x4168c8){if(_[_0xbe14('0x2d')]([_0xbe14('0x2e'),_0xbe14('0x2f')],_0x4168c8[_0xbe14('0x30')])&&_0x4168c8[_0xbe14('0x31')]&&!_0x4168c8[_0xbe14('0x32')]){_0x36d4b2[_0x4168c8[_0xbe14('0x31')][_0xbe14('0x33')]()]=_0x4168c8[_0xbe14('0x34')][_0xbe14('0x35')]();}else if(_[_0xbe14('0x2d')](['string',_0xbe14('0x2f')],_0x4168c8['type'])&&_0x4168c8['idField']&&_0x4168c8[_0xbe14('0x32')]){_0x36d4b2['custom_fields'][_0x4168c8[_0xbe14('0x36')]]=_0x4168c8[_0xbe14('0x34')]['toString']();}else if(_0x4168c8['type']==='variable'&&_0x4168c8[_0xbe14('0x37')]&&_0x4168c8[_0xbe14('0x36')]&&_0x4168c8['customField']){_0x19252f[_0x4168c8[_0xbe14('0x37')]]&&(_0x36d4b2[_0xbe14('0x38')][_0x4168c8[_0xbe14('0x36')]]=_0x19252f[_0x4168c8[_0xbe14('0x37')]][_0xbe14('0x35')]());}else if(_0x4168c8['type']==='customVariable'&&_0x4168c8[_0xbe14('0x39')]&&_0x4168c8['Variable']['name']&&_0x4168c8['idField']&&_0x4168c8[_0xbe14('0x32')]){_0x19252f[_0x4168c8[_0xbe14('0x39')][_0xbe14('0x3a')][_0xbe14('0x33')]()]&&(_0x36d4b2[_0xbe14('0x38')][_0x4168c8[_0xbe14('0x36')]]=_0x19252f[_0x4168c8[_0xbe14('0x39')][_0xbe14('0x3a')][_0xbe14('0x33')]()][_0xbe14('0x35')]());}});}if(_0x36d4b2[_0xbe14('0x3b')]){_0x36d4b2[_0xbe14('0x3b')]=Number(_0x36d4b2['priority']);}return _0x36d4b2;}function getTicket(_0x4f51f8,_0x43cdaa,_0x2951e1,_0x13bfcf,_0x520e09){logger[_0xbe14('0x12')](_0xbe14('0x3c'));var _0xeda70e=_[_0xbe14('0x3d')]({'subject':intUtil[_0xbe14('0x3e')](_0x13bfcf[_0xbe14('0x3f')],_0x520e09,'\x20'),'type':_0xbe14('0x40'),'status':_0xbe14('0x41'),'labels':[_0xbe14('0x42'),'Motion',_0xbe14('0x43')][_0xbe14('0x44')](getTags(_0x13bfcf[_0xbe14('0x45')],_0xbe14('0x3a'))),'description':intUtil[_0xbe14('0x3e')](_0x13bfcf[_0xbe14('0x46')],_0x520e09,'\x0a'),'_links':{'assigned_user':{'href':util['format'](_0xbe14('0x47'),_0x43cdaa['id']),'class':_0xbe14('0x48')}},'message':{'direction':'in','body':intUtil[_0xbe14('0x3e')](_0x13bfcf[_0xbe14('0x46')],_0x520e09,'\x0a')}},getCustomFields(_0x13bfcf['Fields'],_0x520e09));return request({'uri':util['format'](_0xbe14('0x49'),_0x4f51f8[_0xbe14('0x28')],_0x2951e1['id']),'method':_0xbe14('0x29'),'body':_0xeda70e});}exports['queue']=function(_0x5d5318,_0x6b6aa8,_0x59ae4d,_0x5657fe,_0x3593f8,_0x1f0355){var _0x8216c3,_0x5051e4;_0x1f0355['remoteUri']=intUtil['stripTrailingSlash'](_0x1f0355[_0xbe14('0x28')]);_0x1f0355[_0xbe14('0x4a')]=intUtil[_0xbe14('0x4b')](_0x1f0355['serverUrl']);if(_0x3593f8&&_0x3593f8[_0xbe14('0x4c')]){logger[_0xbe14('0x12')](_0xbe14('0x4d'),_0xbe14('0x4e'));_0x6b6aa8['recordingURL']=util['format'](_0xbe14('0x4f'),_0x1f0355[_0xbe14('0x4a')],_0x6b6aa8[_0xbe14('0x50')],md5(_0x6b6aa8[_0xbe14('0x50')]));}else{_0x6b6aa8[_0xbe14('0x51')]='';}headers['Authorization']=getAuth(_0x1f0355);return getUser(_0x1f0355,_0x5657fe['email'])[_0xbe14('0xd')](function(_0x2a3623){_0x8216c3=_0x2a3623;logger[_0xbe14('0x12')](_0xbe14('0x52'),_0x8216c3['id']);return getEndUser(_0x1f0355,_0x6b6aa8['calleridname'],_0x6b6aa8[_0xbe14('0x53')]);})[_0xbe14('0xd')](function(_0x53e8ab){_0x5051e4=_0x53e8ab;logger[_0xbe14('0x12')](_0xbe14('0x54'),_0x5051e4['id']);return getTicket(_0x1f0355,_0x8216c3,_0x5051e4,_0x59ae4d,_0x6b6aa8);})[_0xbe14('0xd')](function(_0x36c20c){if(_0x36c20c){logger['info']('Ticket\x20created!');logger[_0xbe14('0x12')](_0xbe14('0x55'),_0x36c20c['id']);switch(_0x1f0355['type']){case'integrationTab':logger[_0xbe14('0x12')](_0xbe14('0x4d'),_0xbe14('0x56'));emit(util[_0xbe14('0xb')](_0xbe14('0x57'),_0x5657fe[_0xbe14('0x3a')]),_0xbe14('0x58'),{'recordId':_0x36c20c['id']});break;case'newTab':logger[_0xbe14('0x12')](_0xbe14('0x4d'),_0xbe14('0x59'));emit(util[_0xbe14('0xb')](_0xbe14('0x57'),_0x5657fe['name']),_0xbe14('0x5a'),{'uri':util[_0xbe14('0xb')](_0xbe14('0x5b'),_0x36c20c['id'])});break;default:logger[_0xbe14('0x5c')](_0xbe14('0x4d'),_0xbe14('0x5d'));}}})['catch'](function(_0x5aeea9){console[_0xbe14('0x5c')](_0x5aeea9);logger[_0xbe14('0x5c')](_0xbe14('0x4d'),JSON['stringify'](_0x5aeea9));});};exports['outbound']=function(_0x44fe0d,_0x134878,_0x50d78f,_0x339a86,_0x32496a,_0x50c2a0,_0x28f995){var _0x4a40d2,_0x41ba58;_0x50c2a0[_0xbe14('0x28')]=intUtil[_0xbe14('0x4b')](_0x50c2a0['remoteUri']);_0x50c2a0[_0xbe14('0x4a')]=intUtil[_0xbe14('0x4b')](_0x50c2a0['serverUrl']);if(_0x28f995&&_0x28f995[_0xbe14('0x5e')]&&_0x28f995[_0xbe14('0x5e')]!==_0xbe14('0x5f')){logger[_0xbe14('0x12')](_0xbe14('0x60'),'Recording\x20is\x20enabled!');_0x134878[_0xbe14('0x51')]=util[_0xbe14('0xb')](_0xbe14('0x4f'),_0x50c2a0[_0xbe14('0x4a')],_0x134878[_0xbe14('0x50')],md5(_0x134878[_0xbe14('0x50')]));}headers[_0xbe14('0x61')]=getAuth(_0x50c2a0);return getUser(_0x50c2a0,_0x339a86['email'])[_0xbe14('0xd')](function(_0x1b47a4){_0x4a40d2=_0x1b47a4;logger[_0xbe14('0x12')](_0xbe14('0x52'),_0x4a40d2['id']);return getEndUser(_0x50c2a0,_0x134878[_0xbe14('0x62')],_0x134878[_0xbe14('0x63')]);})[_0xbe14('0xd')](function(_0x32df3c){_0x41ba58=_0x32df3c;logger[_0xbe14('0x12')](_0xbe14('0x54'),_0x41ba58['id']);return getTicket(_0x50c2a0,_0x4a40d2,_0x41ba58,_0x50d78f,_0x134878);})[_0xbe14('0xd')](function(_0x4bccfc){if(_0x4bccfc){logger['info']('Ticket\x20created!');logger[_0xbe14('0x12')](_0xbe14('0x55'),_0x4bccfc['id']);switch(_0x50c2a0[_0xbe14('0x30')]){case _0xbe14('0x64'):logger[_0xbe14('0x12')](_0xbe14('0x4d'),_0xbe14('0x56'));emit(util[_0xbe14('0xb')](_0xbe14('0x57'),_0x339a86[_0xbe14('0x3a')]),_0xbe14('0x58'),{'recordId':_0x4bccfc['id']});break;case _0xbe14('0x65'):logger[_0xbe14('0x12')](_0xbe14('0x4d'),_0xbe14('0x59'));emit(util[_0xbe14('0xb')](_0xbe14('0x57'),_0x339a86[_0xbe14('0x3a')]),_0xbe14('0x5a'),{'uri':util[_0xbe14('0xb')]('%s/agent/tickets/%s',_0x50c2a0[_0xbe14('0x28')],_0x4bccfc['id'])});break;default:logger[_0xbe14('0x5c')](_0xbe14('0x60'),_0xbe14('0x5d'));}}})[_0xbe14('0x66')](function(_0x222944){logger[_0xbe14('0x5c')](_0xbe14('0x60'),JSON[_0xbe14('0x19')](_0x222944));});};exports[_0xbe14('0x67')]=function(_0x5917d5,_0x18be56,_0x442ec4,_0x2d4dd4,_0xfd32a3,_0x3ac6d8){var _0x5a1ea6,_0x42b341;_0x3ac6d8[_0xbe14('0x28')]=intUtil[_0xbe14('0x4b')](_0x3ac6d8[_0xbe14('0x28')]);_0x3ac6d8[_0xbe14('0x4a')]=intUtil['stripTrailingSlash'](_0x3ac6d8[_0xbe14('0x4a')]);if(_0xfd32a3&&_0xfd32a3[_0xbe14('0x4c')]){logger[_0xbe14('0x12')]('['+_0x18be56[_0xbe14('0x68')][_0xbe14('0x69')]()+']',_0xbe14('0x4e'));_0x18be56[_0xbe14('0x51')]=util[_0xbe14('0xb')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3ac6d8[_0xbe14('0x4a')],_0x18be56[_0xbe14('0x50')],md5(_0x18be56[_0xbe14('0x50')]));}else{_0x18be56[_0xbe14('0x51')]='';}headers[_0xbe14('0x61')]=getAuth(_0x3ac6d8);return getUser(_0x3ac6d8)[_0xbe14('0xd')](function(_0x445302){_0x5a1ea6=_0x445302;logger['info']('The\x20User\x20ID\x20is:',_0x5a1ea6['id']);return getEndUser(_0x3ac6d8,_0x18be56[_0xbe14('0x6a')],_0x18be56[_0xbe14('0x53')]);})[_0xbe14('0xd')](function(_0x2510a0){_0x42b341=_0x2510a0;logger[_0xbe14('0x12')](_0xbe14('0x54'),_0x42b341['id']);return getTicket(_0x3ac6d8,_0x5a1ea6,_0x42b341,_0x442ec4,_0x18be56);})[_0xbe14('0xd')](function(_0x43511e){if(_0x43511e){logger['info']('Ticket\x20created!');logger[_0xbe14('0x12')](_0xbe14('0x55'),_0x43511e['id']);}})[_0xbe14('0x66')](function(_0x57729f){logger[_0xbe14('0x5c')]('['+_0x18be56[_0xbe14('0x68')][_0xbe14('0x69')]()+']',JSON[_0xbe14('0x19')](_0x57729f));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff