// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x351d=['new','xCALLY','Motion','CTI','Tags','Descriptions','/api/v2/users/%d','user','getString','%s/customers/%d/cases','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:desk:display','newTab','error','Desk\x20account\x20type\x20not\x20recognized','outbound','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','destcalleridname','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','trigger:browser:url','%s/agent/tickets/%s','catch','[ABANDONED]','lodash','md5','util','ioredis','../../../../config/environment','desk','redis','localhost','socket.io-emitter','emit','application/json','info','Getting\x20agent\x20with\x20email','%s/users','remoteUri','_embedded','entries','then','Agent\x20found!','format','%s/users/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','debug','stringify','defaults','GET','authType','basic','username','token','%s/token:%s','Basic\x20%s','base64','Searching\x20enduser\x20with\x20phone','total_entries','Enduser\x20found!','POST','length','map','type','string','nameField','customField','toLowerCase','content','toString','idField','custom_fields','variable','variableName','customVariable','Variable','name','priority','Creating\x20new\x20ticket...','merge','Subjects','phone'];(function(_0x2d7f0e,_0x3e6fbd){var _0x110b07=function(_0x557b00){while(--_0x557b00){_0x2d7f0e['push'](_0x2d7f0e['shift']());}};_0x110b07(++_0x3e6fbd);}(_0x351d,0x90));var _0xd351=function(_0x3876b8,_0x56ab35){_0x3876b8=_0x3876b8-0x0;var _0x1db290=_0x351d[_0x3876b8];return _0x1db290;};'use strict';var _=require(_0xd351('0x0'));var rp=require('request-promise');var md5=require(_0xd351('0x1'));var util=require(_0xd351('0x2'));var Redis=require(_0xd351('0x3'));var intUtil=require('./util');var config=require(_0xd351('0x4'));var logger=require('../../../../config/logger')(_0xd351('0x5'));config[_0xd351('0x6')]=_['defaults'](config[_0xd351('0x6')],{'host':_0xd351('0x7'),'port':0x18eb});var io=require(_0xd351('0x8'))(new Redis(config['redis']));function emit(_0x16b3f7,_0x235aa0,_0x4e1b06){io['to'](_0x16b3f7)[_0xd351('0x9')](_0x235aa0,_0x4e1b06);}var headers={'Content-Type':_0xd351('0xa'),'Accept':'application/json'};function getUser(_0x586c60,_0x44bf81){if(intUtil['validateEmail'](_0x44bf81)===!![]){logger[_0xd351('0xb')](_0xd351('0xc'),_0x44bf81);return request({'uri':util['format'](_0xd351('0xd'),_0x586c60[_0xd351('0xe')])})['then'](function(_0x12f262){if(_0x12f262['total_entries']){return _['find'](_0x12f262[_0xd351('0xf')][_0xd351('0x10')],{'email':_0x44bf81});}})[_0xd351('0x11')](function(_0x1eb2a9){if(_0x1eb2a9){logger['info'](_0xd351('0x12'));return _0x1eb2a9;}else{logger[_0xd351('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xd351('0x13')](_0xd351('0x14'),_0x586c60[_0xd351('0xe')])});}});}else{logger[_0xd351('0xb')](_0xd351('0x15'));return request({'uri':util['format'](_0xd351('0x14'),_0x586c60['remoteUri'])});}}function request(_0x5bdc03){logger[_0xd351('0x16')]('[HTTP]',JSON[_0xd351('0x17')](_0x5bdc03));return rp(_[_0xd351('0x18')](_0x5bdc03,{'method':_0xd351('0x19'),'headers':headers,'json':!![]}));}function getAuth(_0x4c6693){var _0x1e1a3c;if(_0x4c6693[_0xd351('0x1a')]===_0xd351('0x1b')){_0x1e1a3c=util[_0xd351('0x13')]('%s:%s',_0x4c6693[_0xd351('0x1c')],_0x4c6693['password']);}else if(_0x4c6693['authType']===_0xd351('0x1d')){_0x1e1a3c=util['format'](_0xd351('0x1e'),_0x4c6693[_0xd351('0x1c')],_0x4c6693[_0xd351('0x1d')]);}return util[_0xd351('0x13')](_0xd351('0x1f'),new Buffer(_0x1e1a3c)['toString'](_0xd351('0x20')));}function getEndUser(_0xbbc58,_0x241265,_0x4e447f){logger[_0xd351('0xb')](_0xd351('0x21'),_0x4e447f);return request({'uri':util[_0xd351('0x13')]('%s/customers/search',_0xbbc58[_0xd351('0xe')]),'qs':{'phone':_0x4e447f}})[_0xd351('0x11')](function(_0x4626c4){if(_0x4626c4[_0xd351('0x22')]){logger['info'](_0xd351('0x23'));return _0x4626c4['_embedded'][_0xd351('0x10')][0x0];}else{logger[_0xd351('0xb')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0xd351('0x13')]('%s/customers',_0xbbc58['remoteUri']),'method':_0xd351('0x24'),'body':{'first_name':_0x241265,'title':_0x241265,'phone_numbers':[{'type':'work','value':_0x4e447f}]}});}});}function getTags(_0x546e67,_0x134580){var _0x555a50=[];if(_0x546e67&&_0x546e67[_0xd351('0x25')]>0x0){_0x555a50=_[_0xd351('0x26')](_0x546e67,_0x134580);}return _0x555a50;}function getCustomFields(_0x407b50,_0x4d3f48){var _0x71ce9c=[];var _0x4aa902={'custom_fields':{}};if(_0x407b50[_0xd351('0x25')]>0x0){_['forEach'](_0x407b50,function(_0x5f07b1){if(_0x5f07b1[_0xd351('0x27')]===_0xd351('0x28')&&_0x5f07b1[_0xd351('0x29')]&&!_0x5f07b1[_0xd351('0x2a')]){_0x4aa902[_0x5f07b1['nameField'][_0xd351('0x2b')]()]=_0x5f07b1[_0xd351('0x2c')][_0xd351('0x2d')]();}else if(_0x5f07b1[_0xd351('0x27')]===_0xd351('0x28')&&_0x5f07b1[_0xd351('0x2e')]&&_0x5f07b1[_0xd351('0x2a')]){_0x4aa902[_0xd351('0x2f')][_0x5f07b1[_0xd351('0x2e')]]=_0x5f07b1['content'][_0xd351('0x2d')]();}else if(_0x5f07b1[_0xd351('0x27')]===_0xd351('0x30')&&_0x5f07b1[_0xd351('0x31')]&&_0x5f07b1['idField']&&_0x5f07b1[_0xd351('0x2a')]){_0x4d3f48[_0x5f07b1[_0xd351('0x31')]]&&(_0x4aa902[_0xd351('0x2f')][_0x5f07b1[_0xd351('0x2e')]]=_0x4d3f48[_0x5f07b1[_0xd351('0x31')]][_0xd351('0x2d')]());}else if(_0x5f07b1[_0xd351('0x27')]===_0xd351('0x32')&&_0x5f07b1[_0xd351('0x33')]&&_0x5f07b1['Variable']['name']&&_0x5f07b1[_0xd351('0x2e')]&&_0x5f07b1[_0xd351('0x2a')]){_0x4d3f48[_0x5f07b1[_0xd351('0x33')][_0xd351('0x34')][_0xd351('0x2b')]()]&&(_0x4aa902[_0xd351('0x2f')][_0x5f07b1['idField']]=_0x4d3f48[_0x5f07b1['Variable'][_0xd351('0x34')]['toLowerCase']()][_0xd351('0x2d')]());}});}if(_0x4aa902[_0xd351('0x35')]){_0x4aa902[_0xd351('0x35')]=Number(_0x4aa902[_0xd351('0x35')]);}return _0x4aa902;}function getTicket(_0x33307,_0x134311,_0xeada4a,_0x8909e6,_0x302e89){logger[_0xd351('0xb')](_0xd351('0x36'));var _0x4b15db=_[_0xd351('0x37')]({'subject':intUtil['getString'](_0x8909e6[_0xd351('0x38')],_0x302e89,'\x20'),'type':_0xd351('0x39'),'status':_0xd351('0x3a'),'labels':[_0xd351('0x3b'),_0xd351('0x3c'),_0xd351('0x3d')]['concat'](getTags(_0x8909e6[_0xd351('0x3e')],_0xd351('0x34'))),'description':intUtil['getString'](_0x8909e6[_0xd351('0x3f')],_0x302e89,'\x0a'),'_links':{'assigned_user':{'href':util[_0xd351('0x13')](_0xd351('0x40'),_0x134311['id']),'class':_0xd351('0x41')}},'message':{'direction':'in','body':intUtil[_0xd351('0x42')](_0x8909e6['Descriptions'],_0x302e89,'\x0a')}},getCustomFields(_0x8909e6['Fields'],_0x302e89));return request({'uri':util[_0xd351('0x13')](_0xd351('0x43'),_0x33307['remoteUri'],_0xeada4a['id']),'method':'POST','body':_0x4b15db});}exports[_0xd351('0x44')]=function(_0x136545,_0x4ff06a,_0x570d57,_0x46af23,_0x18f9d1,_0x3b8526){var _0x456e06,_0x5fe6b0;_0x3b8526[_0xd351('0xe')]=intUtil[_0xd351('0x45')](_0x3b8526[_0xd351('0xe')]);_0x3b8526[_0xd351('0x46')]=intUtil['stripTrailingSlash'](_0x3b8526['serverUrl']);if(_0x18f9d1&&_0x18f9d1[_0xd351('0x47')]){logger[_0xd351('0xb')](_0xd351('0x48'),_0xd351('0x49'));_0x4ff06a[_0xd351('0x4a')]=util[_0xd351('0x13')](_0xd351('0x4b'),_0x3b8526[_0xd351('0x46')],_0x4ff06a[_0xd351('0x4c')],md5(_0x4ff06a[_0xd351('0x4c')]));}else{_0x4ff06a[_0xd351('0x4a')]='';}headers[_0xd351('0x4d')]=getAuth(_0x3b8526);return getUser(_0x3b8526,_0x46af23[_0xd351('0x4e')])[_0xd351('0x11')](function(_0x316210){_0x456e06=_0x316210;logger[_0xd351('0xb')]('The\x20User\x20ID\x20is:',_0x456e06['id']);return getEndUser(_0x3b8526,_0x4ff06a[_0xd351('0x4f')],_0x4ff06a[_0xd351('0x50')]);})[_0xd351('0x11')](function(_0x56616f){_0x5fe6b0=_0x56616f;logger[_0xd351('0xb')](_0xd351('0x51'),_0x5fe6b0['id']);return getTicket(_0x3b8526,_0x456e06,_0x5fe6b0,_0x570d57,_0x4ff06a);})[_0xd351('0x11')](function(_0x15adcb){if(_0x15adcb){logger[_0xd351('0xb')]('Ticket\x20created!');logger[_0xd351('0xb')]('The\x20Ticket\x20ID\x20is:',_0x15adcb['id']);switch(_0x3b8526[_0xd351('0x27')]){case _0xd351('0x52'):logger['info']('[QUEUE]',_0xd351('0x53'));emit(util[_0xd351('0x13')](_0xd351('0x54'),_0x46af23['name']),_0xd351('0x55'),{'recordId':_0x15adcb['id']});break;case _0xd351('0x56'):logger['info'](_0xd351('0x48'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xd351('0x13')](_0xd351('0x54'),_0x46af23['name']),'trigger:browser:url',{'uri':util[_0xd351('0x13')]('https://xcally.desk.com/web/agent/case/%d',_0x15adcb['id'])});break;default:logger[_0xd351('0x57')](_0xd351('0x48'),_0xd351('0x58'));}}})['catch'](function(_0x3e281c){console['error'](_0x3e281c);logger['error']('[QUEUE]',JSON[_0xd351('0x17')](_0x3e281c));});};exports[_0xd351('0x59')]=function(_0x334029,_0x5a2e9b,_0x554e3a,_0x1748f0,_0x42f248,_0x51a53e,_0x2a87cf){var _0x202bc4,_0x574e08;_0x51a53e[_0xd351('0xe')]=intUtil['stripTrailingSlash'](_0x51a53e[_0xd351('0xe')]);_0x51a53e['serverUrl']=intUtil[_0xd351('0x45')](_0x51a53e[_0xd351('0x46')]);if(_0x2a87cf&&_0x2a87cf[_0xd351('0x5a')]&&_0x2a87cf[_0xd351('0x5a')]!==_0xd351('0x5b')){logger[_0xd351('0xb')](_0xd351('0x5c'),'Recording\x20is\x20enabled!');_0x5a2e9b['recordingURL']=util[_0xd351('0x13')](_0xd351('0x4b'),_0x51a53e['serverUrl'],_0x5a2e9b[_0xd351('0x4c')],md5(_0x5a2e9b[_0xd351('0x4c')]));}headers[_0xd351('0x4d')]=getAuth(_0x51a53e);return getUser(_0x51a53e,_0x1748f0['email'])[_0xd351('0x11')](function(_0x5e2dac){_0x202bc4=_0x5e2dac;logger['info'](_0xd351('0x5d'),_0x202bc4['id']);return getEndUser(_0x51a53e,_0x5a2e9b[_0xd351('0x5e')],_0x5a2e9b['destcalleridnum']);})[_0xd351('0x11')](function(_0x399465){_0x574e08=_0x399465;logger[_0xd351('0xb')](_0xd351('0x51'),_0x574e08['id']);return getTicket(_0x51a53e,_0x202bc4,_0x574e08,_0x554e3a,_0x5a2e9b);})[_0xd351('0x11')](function(_0x2dc745){if(_0x2dc745){logger['info'](_0xd351('0x5f'));logger[_0xd351('0xb')](_0xd351('0x60'),_0x2dc745['id']);switch(_0x51a53e[_0xd351('0x27')]){case _0xd351('0x52'):logger[_0xd351('0xb')](_0xd351('0x48'),'Displaying\x20ticket\x20to\x20agent...');emit(util[_0xd351('0x13')]('user:%s',_0x1748f0[_0xd351('0x34')]),_0xd351('0x55'),{'recordId':_0x2dc745['id']});break;case _0xd351('0x56'):logger[_0xd351('0xb')](_0xd351('0x48'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xd351('0x13')]('user:%s',_0x1748f0[_0xd351('0x34')]),_0xd351('0x61'),{'uri':util[_0xd351('0x13')](_0xd351('0x62'),_0x51a53e[_0xd351('0xe')],_0x2dc745['id'])});break;default:logger['error']('[OUTBOUND]',_0xd351('0x58'));}}})[_0xd351('0x63')](function(_0x4b9367){logger[_0xd351('0x57')](_0xd351('0x5c'),JSON[_0xd351('0x17')](_0x4b9367));});};exports['abandoned']=function(_0x2b47ab,_0xbf46c8,_0x284d12,_0x5dbdef,_0x5d13ec,_0x508e5f){var _0x40c78b,_0x126c51;_0x508e5f[_0xd351('0xe')]=intUtil[_0xd351('0x45')](_0x508e5f[_0xd351('0xe')]);_0x508e5f[_0xd351('0x46')]=intUtil[_0xd351('0x45')](_0x508e5f['serverUrl']);if(_0x5d13ec&&_0x5d13ec[_0xd351('0x47')]){logger['info']('[ABANDONED]',_0xd351('0x49'));_0xbf46c8[_0xd351('0x4a')]=util['format'](_0xd351('0x4b'),_0x508e5f['serverUrl'],_0xbf46c8['uniqueid'],md5(_0xbf46c8['uniqueid']));}else{_0xbf46c8[_0xd351('0x4a')]='';}headers[_0xd351('0x4d')]=getAuth(_0x508e5f);return getUser(_0x508e5f)[_0xd351('0x11')](function(_0x4a946d){_0x40c78b=_0x4a946d;logger[_0xd351('0xb')](_0xd351('0x5d'),_0x40c78b['id']);return getEndUser(_0x508e5f,_0xbf46c8[_0xd351('0x4f')],_0xbf46c8[_0xd351('0x50')]);})[_0xd351('0x11')](function(_0x475534){_0x126c51=_0x475534;logger[_0xd351('0xb')](_0xd351('0x51'),_0x126c51['id']);return getTicket(_0x508e5f,_0x40c78b,_0x126c51,_0x284d12,_0xbf46c8);})[_0xd351('0x11')](function(_0x22672){if(_0x22672){logger[_0xd351('0xb')]('Ticket\x20created!');logger[_0xd351('0xb')](_0xd351('0x60'),_0x22672['id']);}})[_0xd351('0x63')](function(_0xcc7a10){logger[_0xd351('0x57')](_0xd351('0x64'),JSON['stringify'](_0xcc7a10));});};
\ No newline at end of file
+var _0xa9e0=['Getting\x20agent\x20with\x20email','format','total_entries','find','_embedded','entries','then','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','remoteUri','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','debug','stringify','GET','authType','basic','%s:%s','username','password','token','Basic\x20%s','%s/customers/search','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','work','length','map','forEach','type','string','customField','nameField','toLowerCase','content','toString','idField','variable','variableName','custom_fields','customVariable','Variable','name','priority','Creating\x20new\x20ticket...','getString','Subjects','phone','Motion','CTI','Tags','Descriptions','user','Fields','%s/customers/%d/cases','POST','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','Ticket\x20created!','integrationTab','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:desk:display','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','error','outbound','recordingFormat','none','[OUTBOUND]','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/agent/tickets/%s','Desk\x20account\x20type\x20not\x20recognized','catch','monitor_format','lastevent','lodash','request-promise','md5','./util','../../../../config/logger','desk','redis','defaults','socket.io-emitter','emit','validateEmail','info'];(function(_0x261e29,_0x10fffd){var _0x25ef43=function(_0x21b8e7){while(--_0x21b8e7){_0x261e29['push'](_0x261e29['shift']());}};_0x25ef43(++_0x10fffd);}(_0xa9e0,0x123));var _0x0a9e=function(_0x491a7f,_0x28bb80){_0x491a7f=_0x491a7f-0x0;var _0x3d8f44=_0xa9e0[_0x491a7f];return _0x3d8f44;};'use strict';var _=require(_0x0a9e('0x0'));var rp=require(_0x0a9e('0x1'));var md5=require(_0x0a9e('0x2'));var util=require('util');var Redis=require('ioredis');var intUtil=require(_0x0a9e('0x3'));var config=require('../../../../config/environment');var logger=require(_0x0a9e('0x4'))(_0x0a9e('0x5'));config[_0x0a9e('0x6')]=_[_0x0a9e('0x7')](config[_0x0a9e('0x6')],{'host':'localhost','port':0x18eb});var io=require(_0x0a9e('0x8'))(new Redis(config[_0x0a9e('0x6')]));function emit(_0x2cc193,_0x5f41ea,_0x503809){io['to'](_0x2cc193)[_0x0a9e('0x9')](_0x5f41ea,_0x503809);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getUser(_0x39753a,_0xf81284){if(intUtil[_0x0a9e('0xa')](_0xf81284)===!![]){logger[_0x0a9e('0xb')](_0x0a9e('0xc'),_0xf81284);return request({'uri':util[_0x0a9e('0xd')]('%s/users',_0x39753a['remoteUri'])})['then'](function(_0x4cfe67){if(_0x4cfe67[_0x0a9e('0xe')]){return _[_0x0a9e('0xf')](_0x4cfe67[_0x0a9e('0x10')][_0x0a9e('0x11')],{'email':_0xf81284});}})[_0x0a9e('0x12')](function(_0x69aeb7){if(_0x69aeb7){logger['info'](_0x0a9e('0x13'));return _0x69aeb7;}else{logger[_0x0a9e('0xb')](_0x0a9e('0x14'));return request({'uri':util[_0x0a9e('0xd')](_0x0a9e('0x15'),_0x39753a[_0x0a9e('0x16')])});}});}else{logger['info'](_0x0a9e('0x17'));return request({'uri':util['format'](_0x0a9e('0x15'),_0x39753a['remoteUri'])});}}function request(_0x16033c){logger[_0x0a9e('0x18')]('[HTTP]',JSON[_0x0a9e('0x19')](_0x16033c));return rp(_['defaults'](_0x16033c,{'method':_0x0a9e('0x1a'),'headers':headers,'json':!![]}));}function getAuth(_0x478723){var _0x106033;if(_0x478723[_0x0a9e('0x1b')]===_0x0a9e('0x1c')){_0x106033=util[_0x0a9e('0xd')](_0x0a9e('0x1d'),_0x478723[_0x0a9e('0x1e')],_0x478723[_0x0a9e('0x1f')]);}else if(_0x478723[_0x0a9e('0x1b')]===_0x0a9e('0x20')){_0x106033=util[_0x0a9e('0xd')]('%s/token:%s',_0x478723[_0x0a9e('0x1e')],_0x478723[_0x0a9e('0x20')]);}return util['format'](_0x0a9e('0x21'),new Buffer(_0x106033)['toString']('base64'));}function getEndUser(_0x3a02e1,_0x432e56,_0x38e7c4){logger[_0x0a9e('0xb')]('Searching\x20enduser\x20with\x20phone',_0x38e7c4);return request({'uri':util[_0x0a9e('0xd')](_0x0a9e('0x22'),_0x3a02e1[_0x0a9e('0x16')]),'qs':{'phone':_0x38e7c4}})[_0x0a9e('0x12')](function(_0x370d86){if(_0x370d86[_0x0a9e('0xe')]){logger[_0x0a9e('0xb')]('Enduser\x20found!');return _0x370d86['_embedded'][_0x0a9e('0x11')][0x0];}else{logger[_0x0a9e('0xb')](_0x0a9e('0x23'));return request({'uri':util[_0x0a9e('0xd')]('%s/customers',_0x3a02e1[_0x0a9e('0x16')]),'method':'POST','body':{'first_name':_0x432e56,'title':_0x432e56,'phone_numbers':[{'type':_0x0a9e('0x24'),'value':_0x38e7c4}]}});}});}function getTags(_0x5bfb33,_0x1dc186){var _0x34dc65=[];if(_0x5bfb33&&_0x5bfb33[_0x0a9e('0x25')]>0x0){_0x34dc65=_[_0x0a9e('0x26')](_0x5bfb33,_0x1dc186);}return _0x34dc65;}function getCustomFields(_0x140511,_0x1538a4){var _0x11c3b6=[];var _0x14de77={'custom_fields':{}};if(_0x140511['length']>0x0){_[_0x0a9e('0x27')](_0x140511,function(_0x468813){if(_0x468813[_0x0a9e('0x28')]===_0x0a9e('0x29')&&_0x468813['nameField']&&!_0x468813[_0x0a9e('0x2a')]){_0x14de77[_0x468813[_0x0a9e('0x2b')][_0x0a9e('0x2c')]()]=_0x468813[_0x0a9e('0x2d')][_0x0a9e('0x2e')]();}else if(_0x468813[_0x0a9e('0x28')]===_0x0a9e('0x29')&&_0x468813[_0x0a9e('0x2f')]&&_0x468813[_0x0a9e('0x2a')]){_0x14de77['custom_fields'][_0x468813[_0x0a9e('0x2f')]]=_0x468813['content'][_0x0a9e('0x2e')]();}else if(_0x468813[_0x0a9e('0x28')]===_0x0a9e('0x30')&&_0x468813[_0x0a9e('0x31')]&&_0x468813[_0x0a9e('0x2f')]&&_0x468813['customField']){_0x1538a4[_0x468813[_0x0a9e('0x31')]]&&(_0x14de77[_0x0a9e('0x32')][_0x468813[_0x0a9e('0x2f')]]=_0x1538a4[_0x468813[_0x0a9e('0x31')]][_0x0a9e('0x2e')]());}else if(_0x468813[_0x0a9e('0x28')]===_0x0a9e('0x33')&&_0x468813[_0x0a9e('0x34')]&&_0x468813['Variable'][_0x0a9e('0x35')]&&_0x468813['idField']&&_0x468813[_0x0a9e('0x2a')]){_0x1538a4[_0x468813[_0x0a9e('0x34')][_0x0a9e('0x35')][_0x0a9e('0x2c')]()]&&(_0x14de77['custom_fields'][_0x468813[_0x0a9e('0x2f')]]=_0x1538a4[_0x468813[_0x0a9e('0x34')][_0x0a9e('0x35')][_0x0a9e('0x2c')]()]['toString']());}});}if(_0x14de77['priority']){_0x14de77[_0x0a9e('0x36')]=Number(_0x14de77['priority']);}return _0x14de77;}function getTicket(_0x24936a,_0x3d9717,_0x381c37,_0x1ef87a,_0x4f41ae){logger[_0x0a9e('0xb')](_0x0a9e('0x37'));var _0x3cae=_['merge']({'subject':intUtil[_0x0a9e('0x38')](_0x1ef87a[_0x0a9e('0x39')],_0x4f41ae,'\x20'),'type':_0x0a9e('0x3a'),'status':'new','labels':['xCALLY',_0x0a9e('0x3b'),_0x0a9e('0x3c')]['concat'](getTags(_0x1ef87a[_0x0a9e('0x3d')],_0x0a9e('0x35'))),'description':intUtil[_0x0a9e('0x38')](_0x1ef87a[_0x0a9e('0x3e')],_0x4f41ae,'\x0a'),'_links':{'assigned_user':{'href':util['format']('/api/v2/users/%d',_0x3d9717['id']),'class':_0x0a9e('0x3f')}},'message':{'direction':'in','body':intUtil[_0x0a9e('0x38')](_0x1ef87a['Descriptions'],_0x4f41ae,'\x0a')}},getCustomFields(_0x1ef87a[_0x0a9e('0x40')],_0x4f41ae));return request({'uri':util[_0x0a9e('0xd')](_0x0a9e('0x41'),_0x24936a['remoteUri'],_0x381c37['id']),'method':_0x0a9e('0x42'),'body':_0x3cae});}exports[_0x0a9e('0x43')]=function(_0x274e8e,_0x43dd5b,_0x13cb1f,_0xeaa5e5,_0x2881b3,_0x45a9b8){var _0x23b089,_0x3da2cd;_0x45a9b8[_0x0a9e('0x16')]=intUtil[_0x0a9e('0x44')](_0x45a9b8[_0x0a9e('0x16')]);_0x45a9b8[_0x0a9e('0x45')]=intUtil[_0x0a9e('0x44')](_0x45a9b8['serverUrl']);if(_0x2881b3&&_0x2881b3['monitor_format']){logger[_0x0a9e('0xb')](_0x0a9e('0x46'),_0x0a9e('0x47'));_0x43dd5b[_0x0a9e('0x48')]=util[_0x0a9e('0xd')](_0x0a9e('0x49'),_0x45a9b8[_0x0a9e('0x45')],_0x43dd5b[_0x0a9e('0x4a')],md5(_0x43dd5b[_0x0a9e('0x4a')]));}else{_0x43dd5b[_0x0a9e('0x48')]='';}headers[_0x0a9e('0x4b')]=getAuth(_0x45a9b8);return getUser(_0x45a9b8,_0xeaa5e5[_0x0a9e('0x4c')])['then'](function(_0x117c99){_0x23b089=_0x117c99;logger[_0x0a9e('0xb')](_0x0a9e('0x4d'),_0x23b089['id']);return getEndUser(_0x45a9b8,_0x43dd5b[_0x0a9e('0x4e')],_0x43dd5b[_0x0a9e('0x4f')]);})[_0x0a9e('0x12')](function(_0x21eb86){_0x3da2cd=_0x21eb86;logger[_0x0a9e('0xb')]('The\x20Enduser\x20ID\x20is:',_0x3da2cd['id']);return getTicket(_0x45a9b8,_0x23b089,_0x3da2cd,_0x13cb1f,_0x43dd5b);})[_0x0a9e('0x12')](function(_0x48fd45){if(_0x48fd45){logger[_0x0a9e('0xb')](_0x0a9e('0x50'));logger[_0x0a9e('0xb')]('The\x20Ticket\x20ID\x20is:',_0x48fd45['id']);switch(_0x45a9b8[_0x0a9e('0x28')]){case _0x0a9e('0x51'):logger[_0x0a9e('0xb')](_0x0a9e('0x46'),_0x0a9e('0x52'));emit(util[_0x0a9e('0xd')](_0x0a9e('0x53'),_0xeaa5e5['name']),_0x0a9e('0x54'),{'recordId':_0x48fd45['id']});break;case _0x0a9e('0x55'):logger[_0x0a9e('0xb')](_0x0a9e('0x46'),_0x0a9e('0x56'));emit(util[_0x0a9e('0xd')](_0x0a9e('0x53'),_0xeaa5e5[_0x0a9e('0x35')]),_0x0a9e('0x57'),{'uri':util['format'](_0x0a9e('0x58'),_0x48fd45['id'])});break;default:logger[_0x0a9e('0x59')]('[QUEUE]','Desk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x1adfee){console[_0x0a9e('0x59')](_0x1adfee);logger[_0x0a9e('0x59')](_0x0a9e('0x46'),JSON[_0x0a9e('0x19')](_0x1adfee));});};exports[_0x0a9e('0x5a')]=function(_0x2e5165,_0x375c18,_0x5d38ae,_0x4b1b9f,_0x53975a,_0x39d77d,_0x204173){var _0x14d602,_0x5bb3ed;_0x39d77d[_0x0a9e('0x16')]=intUtil[_0x0a9e('0x44')](_0x39d77d['remoteUri']);_0x39d77d['serverUrl']=intUtil[_0x0a9e('0x44')](_0x39d77d['serverUrl']);if(_0x204173&&_0x204173[_0x0a9e('0x5b')]&&_0x204173['recordingFormat']!==_0x0a9e('0x5c')){logger[_0x0a9e('0xb')](_0x0a9e('0x5d'),'Recording\x20is\x20enabled!');_0x375c18[_0x0a9e('0x48')]=util[_0x0a9e('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x39d77d['serverUrl'],_0x375c18[_0x0a9e('0x4a')],md5(_0x375c18[_0x0a9e('0x4a')]));}headers['Authorization']=getAuth(_0x39d77d);return getUser(_0x39d77d,_0x4b1b9f[_0x0a9e('0x4c')])['then'](function(_0x211ef9){_0x14d602=_0x211ef9;logger['info'](_0x0a9e('0x4d'),_0x14d602['id']);return getEndUser(_0x39d77d,_0x375c18['destcalleridname'],_0x375c18['destcalleridnum']);})['then'](function(_0x2da03c){_0x5bb3ed=_0x2da03c;logger['info'](_0x0a9e('0x5e'),_0x5bb3ed['id']);return getTicket(_0x39d77d,_0x14d602,_0x5bb3ed,_0x5d38ae,_0x375c18);})[_0x0a9e('0x12')](function(_0x3cfd00){if(_0x3cfd00){logger[_0x0a9e('0xb')](_0x0a9e('0x50'));logger[_0x0a9e('0xb')](_0x0a9e('0x5f'),_0x3cfd00['id']);switch(_0x39d77d[_0x0a9e('0x28')]){case'integrationTab':logger[_0x0a9e('0xb')](_0x0a9e('0x46'),_0x0a9e('0x52'));emit(util[_0x0a9e('0xd')](_0x0a9e('0x53'),_0x4b1b9f[_0x0a9e('0x35')]),'trigger:desk:display',{'recordId':_0x3cfd00['id']});break;case _0x0a9e('0x55'):logger[_0x0a9e('0xb')]('[QUEUE]',_0x0a9e('0x56'));emit(util['format'](_0x0a9e('0x53'),_0x4b1b9f['name']),'trigger:browser:url',{'uri':util['format'](_0x0a9e('0x60'),_0x39d77d['remoteUri'],_0x3cfd00['id'])});break;default:logger[_0x0a9e('0x59')](_0x0a9e('0x5d'),_0x0a9e('0x61'));}}})[_0x0a9e('0x62')](function(_0x1cca9f){logger[_0x0a9e('0x59')]('[OUTBOUND]',JSON[_0x0a9e('0x19')](_0x1cca9f));});};exports['unmanaged']=function(_0xca4ade,_0x1f07cb,_0x51aaf7,_0x5adf8f,_0x453360,_0x156f1c){var _0x119677,_0x32e134;_0x156f1c['remoteUri']=intUtil[_0x0a9e('0x44')](_0x156f1c[_0x0a9e('0x16')]);_0x156f1c['serverUrl']=intUtil[_0x0a9e('0x44')](_0x156f1c[_0x0a9e('0x45')]);if(_0x453360&&_0x453360[_0x0a9e('0x63')]){logger[_0x0a9e('0xb')]('['+_0x1f07cb[_0x0a9e('0x64')]['toUpperCase']()+']',_0x0a9e('0x47'));_0x1f07cb[_0x0a9e('0x48')]=util[_0x0a9e('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x156f1c[_0x0a9e('0x45')],_0x1f07cb['uniqueid'],md5(_0x1f07cb['uniqueid']));}else{_0x1f07cb[_0x0a9e('0x48')]='';}headers[_0x0a9e('0x4b')]=getAuth(_0x156f1c);return getUser(_0x156f1c)[_0x0a9e('0x12')](function(_0x19c995){_0x119677=_0x19c995;logger[_0x0a9e('0xb')](_0x0a9e('0x4d'),_0x119677['id']);return getEndUser(_0x156f1c,_0x1f07cb[_0x0a9e('0x4e')],_0x1f07cb[_0x0a9e('0x4f')]);})[_0x0a9e('0x12')](function(_0x1cc4f3){_0x32e134=_0x1cc4f3;logger[_0x0a9e('0xb')](_0x0a9e('0x5e'),_0x32e134['id']);return getTicket(_0x156f1c,_0x119677,_0x32e134,_0x51aaf7,_0x1f07cb);})[_0x0a9e('0x12')](function(_0x2b8192){if(_0x2b8192){logger[_0x0a9e('0xb')](_0x0a9e('0x50'));logger[_0x0a9e('0xb')](_0x0a9e('0x5f'),_0x2b8192['id']);}})['catch'](function(_0x1b0b98){logger[_0x0a9e('0x59')]('['+_0x1f07cb[_0x0a9e('0x64')]['toUpperCase']()+']',JSON[_0x0a9e('0x19')](_0x1b0b98));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff