Built motion from commit (unavailable).|2.5.13
[motion2.git] / server / services / ami / trigger / integration / desk.js
index a7628e7..1bbf0d9 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x58a4=['[HTTP]','GET','authType','%s:%s','password','username','token','Basic\x20%s','toString','Searching\x20enduser\x20with\x20phone','%s/customers/search','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/customers','POST','work','map','length','forEach','string','customField','toLowerCase','content','type','idField','custom_fields','variableName','customVariable','Variable','name','priority','Creating\x20new\x20ticket...','merge','getString','Subjects','phone','new','xCALLY','Motion','CTI','concat','/api/v2/users/%d','user','Descriptions','Fields','%s/customers/%d/cases','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:desk:display','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','catch','error','stringify','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','Authorization','destcalleridname','destcalleridnum','%s/agent/tickets/%s','[ABANDONED]','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','desk','redis','defaults','localhost','emit','application/json','validateEmail','info','Getting\x20agent\x20with\x20email','format','remoteUri','then','total_entries','find','_embedded','entries','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','debug'];(function(_0x572d15,_0x557db9){var _0x225c7e=function(_0xa8dc9f){while(--_0xa8dc9f){_0x572d15['push'](_0x572d15['shift']());}};_0x225c7e(++_0x557db9);}(_0x58a4,0xbf));var _0x458a=function(_0x161e88,_0x49ce5e){_0x161e88=_0x161e88-0x0;var _0x40ee62=_0x58a4[_0x161e88];return _0x40ee62;};'use strict';var _=require(_0x458a('0x0'));var rp=require(_0x458a('0x1'));var md5=require(_0x458a('0x2'));var util=require(_0x458a('0x3'));var Redis=require(_0x458a('0x4'));var intUtil=require(_0x458a('0x5'));var config=require(_0x458a('0x6'));var logger=require(_0x458a('0x7'))(_0x458a('0x8'));config[_0x458a('0x9')]=_[_0x458a('0xa')](config[_0x458a('0x9')],{'host':_0x458a('0xb'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));function emit(_0x30b095,_0x11fcaa,_0x2029bc){io['to'](_0x30b095)[_0x458a('0xc')](_0x11fcaa,_0x2029bc);}var headers={'Content-Type':_0x458a('0xd'),'Accept':'application/json'};function getUser(_0x4bedce,_0x185c5f){if(intUtil[_0x458a('0xe')](_0x185c5f)===!![]){logger[_0x458a('0xf')](_0x458a('0x10'),_0x185c5f);return request({'uri':util[_0x458a('0x11')]('%s/users',_0x4bedce[_0x458a('0x12')])})[_0x458a('0x13')](function(_0x5a3874){if(_0x5a3874[_0x458a('0x14')]){return _[_0x458a('0x15')](_0x5a3874[_0x458a('0x16')][_0x458a('0x17')],{'email':_0x185c5f});}})[_0x458a('0x13')](function(_0x5bd09e){if(_0x5bd09e){logger['info'](_0x458a('0x18'));return _0x5bd09e;}else{logger['info'](_0x458a('0x19'));return request({'uri':util[_0x458a('0x11')](_0x458a('0x1a'),_0x4bedce[_0x458a('0x12')])});}});}else{logger[_0x458a('0xf')](_0x458a('0x1b'));return request({'uri':util['format']('%s/users/me',_0x4bedce['remoteUri'])});}}function request(_0x2faf6a){logger[_0x458a('0x1c')](_0x458a('0x1d'),JSON['stringify'](_0x2faf6a));return rp(_[_0x458a('0xa')](_0x2faf6a,{'method':_0x458a('0x1e'),'headers':headers,'json':!![]}));}function getAuth(_0x18504d){var _0x392986;if(_0x18504d[_0x458a('0x1f')]==='basic'){_0x392986=util['format'](_0x458a('0x20'),_0x18504d['username'],_0x18504d[_0x458a('0x21')]);}else if(_0x18504d[_0x458a('0x1f')]==='token'){_0x392986=util[_0x458a('0x11')]('%s/token:%s',_0x18504d[_0x458a('0x22')],_0x18504d[_0x458a('0x23')]);}return util['format'](_0x458a('0x24'),new Buffer(_0x392986)[_0x458a('0x25')]('base64'));}function getEndUser(_0xa6b8ff,_0x5ad95a,_0x370959){logger['info'](_0x458a('0x26'),_0x370959);return request({'uri':util['format'](_0x458a('0x27'),_0xa6b8ff[_0x458a('0x12')]),'qs':{'phone':_0x370959}})[_0x458a('0x13')](function(_0xcda8cc){if(_0xcda8cc[_0x458a('0x14')]){logger[_0x458a('0xf')](_0x458a('0x28'));return _0xcda8cc[_0x458a('0x16')][_0x458a('0x17')][0x0];}else{logger[_0x458a('0xf')](_0x458a('0x29'));return request({'uri':util[_0x458a('0x11')](_0x458a('0x2a'),_0xa6b8ff['remoteUri']),'method':_0x458a('0x2b'),'body':{'first_name':_0x5ad95a,'title':_0x5ad95a,'phone_numbers':[{'type':_0x458a('0x2c'),'value':_0x370959}]}});}});}function getTags(_0x5f3ac0,_0x5df150){var _0x41b23d=[];if(_0x5f3ac0&&_0x5f3ac0['length']>0x0){_0x41b23d=_[_0x458a('0x2d')](_0x5f3ac0,_0x5df150);}return _0x41b23d;}function getCustomFields(_0x29f9b5,_0x223f73){var _0x4a49e4=[];var _0xa6fdf={'custom_fields':{}};if(_0x29f9b5[_0x458a('0x2e')]>0x0){_[_0x458a('0x2f')](_0x29f9b5,function(_0x562c36){if(_0x562c36['type']===_0x458a('0x30')&&_0x562c36['nameField']&&!_0x562c36[_0x458a('0x31')]){_0xa6fdf[_0x562c36['nameField'][_0x458a('0x32')]()]=_0x562c36[_0x458a('0x33')]['toString']();}else if(_0x562c36[_0x458a('0x34')]===_0x458a('0x30')&&_0x562c36[_0x458a('0x35')]&&_0x562c36['customField']){_0xa6fdf[_0x458a('0x36')][_0x562c36[_0x458a('0x35')]]=_0x562c36[_0x458a('0x33')][_0x458a('0x25')]();}else if(_0x562c36[_0x458a('0x34')]==='variable'&&_0x562c36[_0x458a('0x37')]&&_0x562c36[_0x458a('0x35')]&&_0x562c36[_0x458a('0x31')]){_0x223f73[_0x562c36[_0x458a('0x37')]]&&(_0xa6fdf[_0x458a('0x36')][_0x562c36[_0x458a('0x35')]]=_0x223f73[_0x562c36['variableName']][_0x458a('0x25')]());}else if(_0x562c36[_0x458a('0x34')]===_0x458a('0x38')&&_0x562c36[_0x458a('0x39')]&&_0x562c36[_0x458a('0x39')][_0x458a('0x3a')]&&_0x562c36[_0x458a('0x35')]&&_0x562c36[_0x458a('0x31')]){_0x223f73[_0x562c36[_0x458a('0x39')]['name'][_0x458a('0x32')]()]&&(_0xa6fdf[_0x458a('0x36')][_0x562c36[_0x458a('0x35')]]=_0x223f73[_0x562c36[_0x458a('0x39')][_0x458a('0x3a')][_0x458a('0x32')]()][_0x458a('0x25')]());}});}if(_0xa6fdf[_0x458a('0x3b')]){_0xa6fdf[_0x458a('0x3b')]=Number(_0xa6fdf[_0x458a('0x3b')]);}return _0xa6fdf;}function getTicket(_0x1a4011,_0x1aa28e,_0x40c6cb,_0x73e060,_0x5d79cb){logger['info'](_0x458a('0x3c'));var _0x397a41=_[_0x458a('0x3d')]({'subject':intUtil[_0x458a('0x3e')](_0x73e060[_0x458a('0x3f')],_0x5d79cb,'\x20'),'type':_0x458a('0x40'),'status':_0x458a('0x41'),'labels':[_0x458a('0x42'),_0x458a('0x43'),_0x458a('0x44')][_0x458a('0x45')](getTags(_0x73e060['Tags'],_0x458a('0x3a'))),'description':intUtil[_0x458a('0x3e')](_0x73e060['Descriptions'],_0x5d79cb,'\x0a'),'_links':{'assigned_user':{'href':util[_0x458a('0x11')](_0x458a('0x46'),_0x1aa28e['id']),'class':_0x458a('0x47')}},'message':{'direction':'in','body':intUtil['getString'](_0x73e060[_0x458a('0x48')],_0x5d79cb,'\x0a')}},getCustomFields(_0x73e060[_0x458a('0x49')],_0x5d79cb));return request({'uri':util[_0x458a('0x11')](_0x458a('0x4a'),_0x1a4011[_0x458a('0x12')],_0x40c6cb['id']),'method':_0x458a('0x2b'),'body':_0x397a41});}exports[_0x458a('0x4b')]=function(_0x667255,_0x5883ab,_0x296385,_0x145e3c,_0x2b9030,_0x5180ae){var _0x3d3d0e,_0x369d4b;_0x5180ae['remoteUri']=intUtil[_0x458a('0x4c')](_0x5180ae[_0x458a('0x12')]);_0x5180ae[_0x458a('0x4d')]=intUtil[_0x458a('0x4c')](_0x5180ae[_0x458a('0x4d')]);if(_0x2b9030&&_0x2b9030['monitor_format']){logger['info'](_0x458a('0x4e'),_0x458a('0x4f'));_0x5883ab[_0x458a('0x50')]=util[_0x458a('0x11')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5180ae[_0x458a('0x4d')],_0x5883ab[_0x458a('0x51')],md5(_0x5883ab['uniqueid']));}else{_0x5883ab[_0x458a('0x50')]='';}headers['Authorization']=getAuth(_0x5180ae);return getUser(_0x5180ae,_0x145e3c[_0x458a('0x52')])[_0x458a('0x13')](function(_0x30d9d9){_0x3d3d0e=_0x30d9d9;logger['info'](_0x458a('0x53'),_0x3d3d0e['id']);return getEndUser(_0x5180ae,_0x5883ab[_0x458a('0x54')],_0x5883ab[_0x458a('0x55')]);})['then'](function(_0x5edbc9){_0x369d4b=_0x5edbc9;logger[_0x458a('0xf')](_0x458a('0x56'),_0x369d4b['id']);return getTicket(_0x5180ae,_0x3d3d0e,_0x369d4b,_0x296385,_0x5883ab);})[_0x458a('0x13')](function(_0x4dea55){if(_0x4dea55){logger['info'](_0x458a('0x57'));logger[_0x458a('0xf')](_0x458a('0x58'),_0x4dea55['id']);switch(_0x5180ae[_0x458a('0x34')]){case _0x458a('0x59'):logger[_0x458a('0xf')](_0x458a('0x4e'),_0x458a('0x5a'));emit(util[_0x458a('0x11')](_0x458a('0x5b'),_0x145e3c[_0x458a('0x3a')]),_0x458a('0x5c'),{'recordId':_0x4dea55['id']});break;case _0x458a('0x5d'):logger[_0x458a('0xf')](_0x458a('0x4e'),_0x458a('0x5e'));emit(util['format'](_0x458a('0x5b'),_0x145e3c[_0x458a('0x3a')]),_0x458a('0x5f'),{'uri':util[_0x458a('0x11')](_0x458a('0x60'),_0x4dea55['id'])});break;default:logger['error']('[QUEUE]','Desk\x20account\x20type\x20not\x20recognized');}}})[_0x458a('0x61')](function(_0x5b47e0){console[_0x458a('0x62')](_0x5b47e0);logger[_0x458a('0x62')](_0x458a('0x4e'),JSON[_0x458a('0x63')](_0x5b47e0));});};exports[_0x458a('0x64')]=function(_0x5f0151,_0x48f68e,_0x3d7616,_0x2d8b77,_0x2587a1,_0x8ff0dd,_0x2d67b1){var _0x5a6650,_0x21c01a;_0x8ff0dd['remoteUri']=intUtil[_0x458a('0x4c')](_0x8ff0dd['remoteUri']);_0x8ff0dd[_0x458a('0x4d')]=intUtil['stripTrailingSlash'](_0x8ff0dd['serverUrl']);if(_0x2d67b1&&_0x2d67b1['recordingFormat']&&_0x2d67b1[_0x458a('0x65')]!==_0x458a('0x66')){logger['info'](_0x458a('0x67'),_0x458a('0x4f'));_0x48f68e[_0x458a('0x50')]=util['format'](_0x458a('0x68'),_0x8ff0dd[_0x458a('0x4d')],_0x48f68e[_0x458a('0x51')],md5(_0x48f68e[_0x458a('0x51')]));}headers[_0x458a('0x69')]=getAuth(_0x8ff0dd);return getUser(_0x8ff0dd,_0x2d8b77[_0x458a('0x52')])['then'](function(_0x15200c){_0x5a6650=_0x15200c;logger[_0x458a('0xf')](_0x458a('0x53'),_0x5a6650['id']);return getEndUser(_0x8ff0dd,_0x48f68e[_0x458a('0x6a')],_0x48f68e[_0x458a('0x6b')]);})[_0x458a('0x13')](function(_0x1181c2){_0x21c01a=_0x1181c2;logger[_0x458a('0xf')]('The\x20Enduser\x20ID\x20is:',_0x21c01a['id']);return getTicket(_0x8ff0dd,_0x5a6650,_0x21c01a,_0x3d7616,_0x48f68e);})[_0x458a('0x13')](function(_0x4abe93){if(_0x4abe93){logger[_0x458a('0xf')](_0x458a('0x57'));logger[_0x458a('0xf')](_0x458a('0x58'),_0x4abe93['id']);switch(_0x8ff0dd['type']){case'integrationTab':logger[_0x458a('0xf')](_0x458a('0x4e'),_0x458a('0x5a'));emit(util[_0x458a('0x11')](_0x458a('0x5b'),_0x2d8b77[_0x458a('0x3a')]),'trigger:desk:display',{'recordId':_0x4abe93['id']});break;case _0x458a('0x5d'):logger[_0x458a('0xf')]('[QUEUE]',_0x458a('0x5e'));emit(util['format'](_0x458a('0x5b'),_0x2d8b77[_0x458a('0x3a')]),_0x458a('0x5f'),{'uri':util[_0x458a('0x11')](_0x458a('0x6c'),_0x8ff0dd[_0x458a('0x12')],_0x4abe93['id'])});break;default:logger[_0x458a('0x62')](_0x458a('0x67'),'Desk\x20account\x20type\x20not\x20recognized');}}})[_0x458a('0x61')](function(_0x3ed05d){logger['error'](_0x458a('0x67'),JSON[_0x458a('0x63')](_0x3ed05d));});};exports['abandoned']=function(_0xaf7b50,_0x14b483,_0x47cbcf,_0x17b611,_0x180df0,_0x582ff7){var _0x16f82f,_0x1f95d4;_0x582ff7[_0x458a('0x12')]=intUtil[_0x458a('0x4c')](_0x582ff7[_0x458a('0x12')]);_0x582ff7[_0x458a('0x4d')]=intUtil[_0x458a('0x4c')](_0x582ff7[_0x458a('0x4d')]);if(_0x180df0&&_0x180df0['monitor_format']){logger[_0x458a('0xf')](_0x458a('0x6d'),_0x458a('0x4f'));_0x14b483[_0x458a('0x50')]=util[_0x458a('0x11')](_0x458a('0x68'),_0x582ff7[_0x458a('0x4d')],_0x14b483[_0x458a('0x51')],md5(_0x14b483[_0x458a('0x51')]));}else{_0x14b483[_0x458a('0x50')]='';}headers['Authorization']=getAuth(_0x582ff7);return getUser(_0x582ff7)[_0x458a('0x13')](function(_0x527c09){_0x16f82f=_0x527c09;logger[_0x458a('0xf')](_0x458a('0x53'),_0x16f82f['id']);return getEndUser(_0x582ff7,_0x14b483[_0x458a('0x54')],_0x14b483[_0x458a('0x55')]);})[_0x458a('0x13')](function(_0x3d1d37){_0x1f95d4=_0x3d1d37;logger[_0x458a('0xf')](_0x458a('0x56'),_0x1f95d4['id']);return getTicket(_0x582ff7,_0x16f82f,_0x1f95d4,_0x47cbcf,_0x14b483);})[_0x458a('0x13')](function(_0x413d7c){if(_0x413d7c){logger[_0x458a('0xf')](_0x458a('0x57'));logger[_0x458a('0xf')](_0x458a('0x58'),_0x413d7c['id']);}})[_0x458a('0x61')](function(_0x2c131b){logger['error'](_0x458a('0x6d'),JSON['stringify'](_0x2c131b));});};
\ No newline at end of file
+var _0xa9e0=['Getting\x20agent\x20with\x20email','format','total_entries','find','_embedded','entries','then','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','remoteUri','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','debug','stringify','GET','authType','basic','%s:%s','username','password','token','Basic\x20%s','%s/customers/search','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','work','length','map','forEach','type','string','customField','nameField','toLowerCase','content','toString','idField','variable','variableName','custom_fields','customVariable','Variable','name','priority','Creating\x20new\x20ticket...','getString','Subjects','phone','Motion','CTI','Tags','Descriptions','user','Fields','%s/customers/%d/cases','POST','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','Ticket\x20created!','integrationTab','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:desk:display','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','error','outbound','recordingFormat','none','[OUTBOUND]','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/agent/tickets/%s','Desk\x20account\x20type\x20not\x20recognized','catch','monitor_format','lastevent','lodash','request-promise','md5','./util','../../../../config/logger','desk','redis','defaults','socket.io-emitter','emit','validateEmail','info'];(function(_0x261e29,_0x10fffd){var _0x25ef43=function(_0x21b8e7){while(--_0x21b8e7){_0x261e29['push'](_0x261e29['shift']());}};_0x25ef43(++_0x10fffd);}(_0xa9e0,0x123));var _0x0a9e=function(_0x491a7f,_0x28bb80){_0x491a7f=_0x491a7f-0x0;var _0x3d8f44=_0xa9e0[_0x491a7f];return _0x3d8f44;};'use strict';var _=require(_0x0a9e('0x0'));var rp=require(_0x0a9e('0x1'));var md5=require(_0x0a9e('0x2'));var util=require('util');var Redis=require('ioredis');var intUtil=require(_0x0a9e('0x3'));var config=require('../../../../config/environment');var logger=require(_0x0a9e('0x4'))(_0x0a9e('0x5'));config[_0x0a9e('0x6')]=_[_0x0a9e('0x7')](config[_0x0a9e('0x6')],{'host':'localhost','port':0x18eb});var io=require(_0x0a9e('0x8'))(new Redis(config[_0x0a9e('0x6')]));function emit(_0x2cc193,_0x5f41ea,_0x503809){io['to'](_0x2cc193)[_0x0a9e('0x9')](_0x5f41ea,_0x503809);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getUser(_0x39753a,_0xf81284){if(intUtil[_0x0a9e('0xa')](_0xf81284)===!![]){logger[_0x0a9e('0xb')](_0x0a9e('0xc'),_0xf81284);return request({'uri':util[_0x0a9e('0xd')]('%s/users',_0x39753a['remoteUri'])})['then'](function(_0x4cfe67){if(_0x4cfe67[_0x0a9e('0xe')]){return _[_0x0a9e('0xf')](_0x4cfe67[_0x0a9e('0x10')][_0x0a9e('0x11')],{'email':_0xf81284});}})[_0x0a9e('0x12')](function(_0x69aeb7){if(_0x69aeb7){logger['info'](_0x0a9e('0x13'));return _0x69aeb7;}else{logger[_0x0a9e('0xb')](_0x0a9e('0x14'));return request({'uri':util[_0x0a9e('0xd')](_0x0a9e('0x15'),_0x39753a[_0x0a9e('0x16')])});}});}else{logger['info'](_0x0a9e('0x17'));return request({'uri':util['format'](_0x0a9e('0x15'),_0x39753a['remoteUri'])});}}function request(_0x16033c){logger[_0x0a9e('0x18')]('[HTTP]',JSON[_0x0a9e('0x19')](_0x16033c));return rp(_['defaults'](_0x16033c,{'method':_0x0a9e('0x1a'),'headers':headers,'json':!![]}));}function getAuth(_0x478723){var _0x106033;if(_0x478723[_0x0a9e('0x1b')]===_0x0a9e('0x1c')){_0x106033=util[_0x0a9e('0xd')](_0x0a9e('0x1d'),_0x478723[_0x0a9e('0x1e')],_0x478723[_0x0a9e('0x1f')]);}else if(_0x478723[_0x0a9e('0x1b')]===_0x0a9e('0x20')){_0x106033=util[_0x0a9e('0xd')]('%s/token:%s',_0x478723[_0x0a9e('0x1e')],_0x478723[_0x0a9e('0x20')]);}return util['format'](_0x0a9e('0x21'),new Buffer(_0x106033)['toString']('base64'));}function getEndUser(_0x3a02e1,_0x432e56,_0x38e7c4){logger[_0x0a9e('0xb')]('Searching\x20enduser\x20with\x20phone',_0x38e7c4);return request({'uri':util[_0x0a9e('0xd')](_0x0a9e('0x22'),_0x3a02e1[_0x0a9e('0x16')]),'qs':{'phone':_0x38e7c4}})[_0x0a9e('0x12')](function(_0x370d86){if(_0x370d86[_0x0a9e('0xe')]){logger[_0x0a9e('0xb')]('Enduser\x20found!');return _0x370d86['_embedded'][_0x0a9e('0x11')][0x0];}else{logger[_0x0a9e('0xb')](_0x0a9e('0x23'));return request({'uri':util[_0x0a9e('0xd')]('%s/customers',_0x3a02e1[_0x0a9e('0x16')]),'method':'POST','body':{'first_name':_0x432e56,'title':_0x432e56,'phone_numbers':[{'type':_0x0a9e('0x24'),'value':_0x38e7c4}]}});}});}function getTags(_0x5bfb33,_0x1dc186){var _0x34dc65=[];if(_0x5bfb33&&_0x5bfb33[_0x0a9e('0x25')]>0x0){_0x34dc65=_[_0x0a9e('0x26')](_0x5bfb33,_0x1dc186);}return _0x34dc65;}function getCustomFields(_0x140511,_0x1538a4){var _0x11c3b6=[];var _0x14de77={'custom_fields':{}};if(_0x140511['length']>0x0){_[_0x0a9e('0x27')](_0x140511,function(_0x468813){if(_0x468813[_0x0a9e('0x28')]===_0x0a9e('0x29')&&_0x468813['nameField']&&!_0x468813[_0x0a9e('0x2a')]){_0x14de77[_0x468813[_0x0a9e('0x2b')][_0x0a9e('0x2c')]()]=_0x468813[_0x0a9e('0x2d')][_0x0a9e('0x2e')]();}else if(_0x468813[_0x0a9e('0x28')]===_0x0a9e('0x29')&&_0x468813[_0x0a9e('0x2f')]&&_0x468813[_0x0a9e('0x2a')]){_0x14de77['custom_fields'][_0x468813[_0x0a9e('0x2f')]]=_0x468813['content'][_0x0a9e('0x2e')]();}else if(_0x468813[_0x0a9e('0x28')]===_0x0a9e('0x30')&&_0x468813[_0x0a9e('0x31')]&&_0x468813[_0x0a9e('0x2f')]&&_0x468813['customField']){_0x1538a4[_0x468813[_0x0a9e('0x31')]]&&(_0x14de77[_0x0a9e('0x32')][_0x468813[_0x0a9e('0x2f')]]=_0x1538a4[_0x468813[_0x0a9e('0x31')]][_0x0a9e('0x2e')]());}else if(_0x468813[_0x0a9e('0x28')]===_0x0a9e('0x33')&&_0x468813[_0x0a9e('0x34')]&&_0x468813['Variable'][_0x0a9e('0x35')]&&_0x468813['idField']&&_0x468813[_0x0a9e('0x2a')]){_0x1538a4[_0x468813[_0x0a9e('0x34')][_0x0a9e('0x35')][_0x0a9e('0x2c')]()]&&(_0x14de77['custom_fields'][_0x468813[_0x0a9e('0x2f')]]=_0x1538a4[_0x468813[_0x0a9e('0x34')][_0x0a9e('0x35')][_0x0a9e('0x2c')]()]['toString']());}});}if(_0x14de77['priority']){_0x14de77[_0x0a9e('0x36')]=Number(_0x14de77['priority']);}return _0x14de77;}function getTicket(_0x24936a,_0x3d9717,_0x381c37,_0x1ef87a,_0x4f41ae){logger[_0x0a9e('0xb')](_0x0a9e('0x37'));var _0x3cae=_['merge']({'subject':intUtil[_0x0a9e('0x38')](_0x1ef87a[_0x0a9e('0x39')],_0x4f41ae,'\x20'),'type':_0x0a9e('0x3a'),'status':'new','labels':['xCALLY',_0x0a9e('0x3b'),_0x0a9e('0x3c')]['concat'](getTags(_0x1ef87a[_0x0a9e('0x3d')],_0x0a9e('0x35'))),'description':intUtil[_0x0a9e('0x38')](_0x1ef87a[_0x0a9e('0x3e')],_0x4f41ae,'\x0a'),'_links':{'assigned_user':{'href':util['format']('/api/v2/users/%d',_0x3d9717['id']),'class':_0x0a9e('0x3f')}},'message':{'direction':'in','body':intUtil[_0x0a9e('0x38')](_0x1ef87a['Descriptions'],_0x4f41ae,'\x0a')}},getCustomFields(_0x1ef87a[_0x0a9e('0x40')],_0x4f41ae));return request({'uri':util[_0x0a9e('0xd')](_0x0a9e('0x41'),_0x24936a['remoteUri'],_0x381c37['id']),'method':_0x0a9e('0x42'),'body':_0x3cae});}exports[_0x0a9e('0x43')]=function(_0x274e8e,_0x43dd5b,_0x13cb1f,_0xeaa5e5,_0x2881b3,_0x45a9b8){var _0x23b089,_0x3da2cd;_0x45a9b8[_0x0a9e('0x16')]=intUtil[_0x0a9e('0x44')](_0x45a9b8[_0x0a9e('0x16')]);_0x45a9b8[_0x0a9e('0x45')]=intUtil[_0x0a9e('0x44')](_0x45a9b8['serverUrl']);if(_0x2881b3&&_0x2881b3['monitor_format']){logger[_0x0a9e('0xb')](_0x0a9e('0x46'),_0x0a9e('0x47'));_0x43dd5b[_0x0a9e('0x48')]=util[_0x0a9e('0xd')](_0x0a9e('0x49'),_0x45a9b8[_0x0a9e('0x45')],_0x43dd5b[_0x0a9e('0x4a')],md5(_0x43dd5b[_0x0a9e('0x4a')]));}else{_0x43dd5b[_0x0a9e('0x48')]='';}headers[_0x0a9e('0x4b')]=getAuth(_0x45a9b8);return getUser(_0x45a9b8,_0xeaa5e5[_0x0a9e('0x4c')])['then'](function(_0x117c99){_0x23b089=_0x117c99;logger[_0x0a9e('0xb')](_0x0a9e('0x4d'),_0x23b089['id']);return getEndUser(_0x45a9b8,_0x43dd5b[_0x0a9e('0x4e')],_0x43dd5b[_0x0a9e('0x4f')]);})[_0x0a9e('0x12')](function(_0x21eb86){_0x3da2cd=_0x21eb86;logger[_0x0a9e('0xb')]('The\x20Enduser\x20ID\x20is:',_0x3da2cd['id']);return getTicket(_0x45a9b8,_0x23b089,_0x3da2cd,_0x13cb1f,_0x43dd5b);})[_0x0a9e('0x12')](function(_0x48fd45){if(_0x48fd45){logger[_0x0a9e('0xb')](_0x0a9e('0x50'));logger[_0x0a9e('0xb')]('The\x20Ticket\x20ID\x20is:',_0x48fd45['id']);switch(_0x45a9b8[_0x0a9e('0x28')]){case _0x0a9e('0x51'):logger[_0x0a9e('0xb')](_0x0a9e('0x46'),_0x0a9e('0x52'));emit(util[_0x0a9e('0xd')](_0x0a9e('0x53'),_0xeaa5e5['name']),_0x0a9e('0x54'),{'recordId':_0x48fd45['id']});break;case _0x0a9e('0x55'):logger[_0x0a9e('0xb')](_0x0a9e('0x46'),_0x0a9e('0x56'));emit(util[_0x0a9e('0xd')](_0x0a9e('0x53'),_0xeaa5e5[_0x0a9e('0x35')]),_0x0a9e('0x57'),{'uri':util['format'](_0x0a9e('0x58'),_0x48fd45['id'])});break;default:logger[_0x0a9e('0x59')]('[QUEUE]','Desk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x1adfee){console[_0x0a9e('0x59')](_0x1adfee);logger[_0x0a9e('0x59')](_0x0a9e('0x46'),JSON[_0x0a9e('0x19')](_0x1adfee));});};exports[_0x0a9e('0x5a')]=function(_0x2e5165,_0x375c18,_0x5d38ae,_0x4b1b9f,_0x53975a,_0x39d77d,_0x204173){var _0x14d602,_0x5bb3ed;_0x39d77d[_0x0a9e('0x16')]=intUtil[_0x0a9e('0x44')](_0x39d77d['remoteUri']);_0x39d77d['serverUrl']=intUtil[_0x0a9e('0x44')](_0x39d77d['serverUrl']);if(_0x204173&&_0x204173[_0x0a9e('0x5b')]&&_0x204173['recordingFormat']!==_0x0a9e('0x5c')){logger[_0x0a9e('0xb')](_0x0a9e('0x5d'),'Recording\x20is\x20enabled!');_0x375c18[_0x0a9e('0x48')]=util[_0x0a9e('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x39d77d['serverUrl'],_0x375c18[_0x0a9e('0x4a')],md5(_0x375c18[_0x0a9e('0x4a')]));}headers['Authorization']=getAuth(_0x39d77d);return getUser(_0x39d77d,_0x4b1b9f[_0x0a9e('0x4c')])['then'](function(_0x211ef9){_0x14d602=_0x211ef9;logger['info'](_0x0a9e('0x4d'),_0x14d602['id']);return getEndUser(_0x39d77d,_0x375c18['destcalleridname'],_0x375c18['destcalleridnum']);})['then'](function(_0x2da03c){_0x5bb3ed=_0x2da03c;logger['info'](_0x0a9e('0x5e'),_0x5bb3ed['id']);return getTicket(_0x39d77d,_0x14d602,_0x5bb3ed,_0x5d38ae,_0x375c18);})[_0x0a9e('0x12')](function(_0x3cfd00){if(_0x3cfd00){logger[_0x0a9e('0xb')](_0x0a9e('0x50'));logger[_0x0a9e('0xb')](_0x0a9e('0x5f'),_0x3cfd00['id']);switch(_0x39d77d[_0x0a9e('0x28')]){case'integrationTab':logger[_0x0a9e('0xb')](_0x0a9e('0x46'),_0x0a9e('0x52'));emit(util[_0x0a9e('0xd')](_0x0a9e('0x53'),_0x4b1b9f[_0x0a9e('0x35')]),'trigger:desk:display',{'recordId':_0x3cfd00['id']});break;case _0x0a9e('0x55'):logger[_0x0a9e('0xb')]('[QUEUE]',_0x0a9e('0x56'));emit(util['format'](_0x0a9e('0x53'),_0x4b1b9f['name']),'trigger:browser:url',{'uri':util['format'](_0x0a9e('0x60'),_0x39d77d['remoteUri'],_0x3cfd00['id'])});break;default:logger[_0x0a9e('0x59')](_0x0a9e('0x5d'),_0x0a9e('0x61'));}}})[_0x0a9e('0x62')](function(_0x1cca9f){logger[_0x0a9e('0x59')]('[OUTBOUND]',JSON[_0x0a9e('0x19')](_0x1cca9f));});};exports['unmanaged']=function(_0xca4ade,_0x1f07cb,_0x51aaf7,_0x5adf8f,_0x453360,_0x156f1c){var _0x119677,_0x32e134;_0x156f1c['remoteUri']=intUtil[_0x0a9e('0x44')](_0x156f1c[_0x0a9e('0x16')]);_0x156f1c['serverUrl']=intUtil[_0x0a9e('0x44')](_0x156f1c[_0x0a9e('0x45')]);if(_0x453360&&_0x453360[_0x0a9e('0x63')]){logger[_0x0a9e('0xb')]('['+_0x1f07cb[_0x0a9e('0x64')]['toUpperCase']()+']',_0x0a9e('0x47'));_0x1f07cb[_0x0a9e('0x48')]=util[_0x0a9e('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x156f1c[_0x0a9e('0x45')],_0x1f07cb['uniqueid'],md5(_0x1f07cb['uniqueid']));}else{_0x1f07cb[_0x0a9e('0x48')]='';}headers[_0x0a9e('0x4b')]=getAuth(_0x156f1c);return getUser(_0x156f1c)[_0x0a9e('0x12')](function(_0x19c995){_0x119677=_0x19c995;logger[_0x0a9e('0xb')](_0x0a9e('0x4d'),_0x119677['id']);return getEndUser(_0x156f1c,_0x1f07cb[_0x0a9e('0x4e')],_0x1f07cb[_0x0a9e('0x4f')]);})[_0x0a9e('0x12')](function(_0x1cc4f3){_0x32e134=_0x1cc4f3;logger[_0x0a9e('0xb')](_0x0a9e('0x5e'),_0x32e134['id']);return getTicket(_0x156f1c,_0x119677,_0x32e134,_0x51aaf7,_0x1f07cb);})[_0x0a9e('0x12')](function(_0x2b8192){if(_0x2b8192){logger[_0x0a9e('0xb')](_0x0a9e('0x50'));logger[_0x0a9e('0xb')](_0x0a9e('0x5f'),_0x2b8192['id']);}})['catch'](function(_0x1b0b98){logger[_0x0a9e('0x59')]('['+_0x1f07cb[_0x0a9e('0x64')]['toUpperCase']()+']',JSON[_0x0a9e('0x19')](_0x1b0b98));});};
\ No newline at end of file