// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x9ba1=['Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','error','Desk\x20account\x20type\x20not\x20recognized','stringify','outbound','recordingFormat','none','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','integrationTab','[OUTBOUND]','unmanaged','lastevent','toUpperCase','calleridname','catch','lodash','request-promise','md5','util','./util','../../../../config/environment','desk','redis','localhost','socket.io-emitter','emit','application/json','validateEmail','Getting\x20agent\x20with\x20email','remoteUri','then','find','entries','info','Agent\x20found!','format','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/users/me','debug','[HTTP]','GET','basic','%s:%s','password','authType','%s/token:%s','username','token','Basic\x20%s','toString','base64','Searching\x20enduser\x20with\x20phone','%s/customers/search','total_entries','_embedded','%s/customers','POST','work','map','length','forEach','includes','string','picklist','type','nameField','toLowerCase','content','idField','custom_fields','variable','customField','variableName','customVariable','Variable','name','priority','Creating\x20new\x20ticket...','merge','getString','Subjects','phone','Motion','concat','Tags','Descriptions','/api/v2/users/%d','user','Fields','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:desk:display'];(function(_0x565381,_0x33b524){var _0x492ea5=function(_0x3f97a6){while(--_0x3f97a6){_0x565381['push'](_0x565381['shift']());}};_0x492ea5(++_0x33b524);}(_0x9ba1,0x1c6));var _0x19ba=function(_0x3428fa,_0x46919d){_0x3428fa=_0x3428fa-0x0;var _0x32acfa=_0x9ba1[_0x3428fa];return _0x32acfa;};'use strict';var _=require(_0x19ba('0x0'));var rp=require(_0x19ba('0x1'));var md5=require(_0x19ba('0x2'));var util=require(_0x19ba('0x3'));var Redis=require('ioredis');var intUtil=require(_0x19ba('0x4'));var config=require(_0x19ba('0x5'));var logger=require('../../../../config/logger')(_0x19ba('0x6'));config[_0x19ba('0x7')]=_['defaults'](config[_0x19ba('0x7')],{'host':_0x19ba('0x8'),'port':0x18eb});var io=require(_0x19ba('0x9'))(new Redis(config['redis']));function emit(_0x18c8c5,_0x20e405,_0x43ca5c){io['to'](_0x18c8c5)[_0x19ba('0xa')](_0x20e405,_0x43ca5c);}var headers={'Content-Type':_0x19ba('0xb'),'Accept':'application/json'};function getUser(_0x26a1ca,_0x11e074){if(intUtil[_0x19ba('0xc')](_0x11e074)===!![]){logger['info'](_0x19ba('0xd'),_0x11e074);return request({'uri':util['format']('%s/users',_0x26a1ca[_0x19ba('0xe')])})[_0x19ba('0xf')](function(_0x2fdc03){if(_0x2fdc03['total_entries']){return _[_0x19ba('0x10')](_0x2fdc03['_embedded'][_0x19ba('0x11')],{'email':_0x11e074});}})[_0x19ba('0xf')](function(_0x4c9d32){if(_0x4c9d32){logger[_0x19ba('0x12')](_0x19ba('0x13'));return _0x4c9d32;}else{logger[_0x19ba('0x12')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x19ba('0x14')]('%s/users/me',_0x26a1ca[_0x19ba('0xe')])});}});}else{logger[_0x19ba('0x12')](_0x19ba('0x15'));return request({'uri':util['format'](_0x19ba('0x16'),_0x26a1ca['remoteUri'])});}}function request(_0x32493b){logger[_0x19ba('0x17')](_0x19ba('0x18'),JSON['stringify'](_0x32493b));return rp(_['defaults'](_0x32493b,{'method':_0x19ba('0x19'),'headers':headers,'json':!![]}));}function getAuth(_0x332612){var _0x1b9f7c;if(_0x332612['authType']===_0x19ba('0x1a')){_0x1b9f7c=util['format'](_0x19ba('0x1b'),_0x332612['username'],_0x332612[_0x19ba('0x1c')]);}else if(_0x332612[_0x19ba('0x1d')]==='token'){_0x1b9f7c=util['format'](_0x19ba('0x1e'),_0x332612[_0x19ba('0x1f')],_0x332612[_0x19ba('0x20')]);}return util['format'](_0x19ba('0x21'),new Buffer(_0x1b9f7c)[_0x19ba('0x22')](_0x19ba('0x23')));}function getEndUser(_0x49bbca,_0x381f0e,_0x577024){logger[_0x19ba('0x12')](_0x19ba('0x24'),_0x577024);return request({'uri':util[_0x19ba('0x14')](_0x19ba('0x25'),_0x49bbca[_0x19ba('0xe')]),'qs':{'phone':_0x577024}})[_0x19ba('0xf')](function(_0x321139){if(_0x321139[_0x19ba('0x26')]){logger[_0x19ba('0x12')]('Enduser\x20found!');return _0x321139[_0x19ba('0x27')]['entries'][0x0];}else{logger[_0x19ba('0x12')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x19ba('0x14')](_0x19ba('0x28'),_0x49bbca[_0x19ba('0xe')]),'method':_0x19ba('0x29'),'body':{'first_name':_0x381f0e,'title':_0x381f0e,'phone_numbers':[{'type':_0x19ba('0x2a'),'value':_0x577024}]}});}});}function getTags(_0x1cdfed,_0x423e47){var _0x2394bb=[];if(_0x1cdfed&&_0x1cdfed['length']>0x0){_0x2394bb=_[_0x19ba('0x2b')](_0x1cdfed,_0x423e47);}return _0x2394bb;}function getCustomFields(_0x12b117,_0x3c922f){var _0x23c6d3=[];var _0x279fc2={'custom_fields':{}};if(_0x12b117[_0x19ba('0x2c')]>0x0){_[_0x19ba('0x2d')](_0x12b117,function(_0x3ac8e1){if(_[_0x19ba('0x2e')]([_0x19ba('0x2f'),_0x19ba('0x30')],_0x3ac8e1[_0x19ba('0x31')])&&_0x3ac8e1['nameField']&&!_0x3ac8e1['customField']){_0x279fc2[_0x3ac8e1[_0x19ba('0x32')][_0x19ba('0x33')]()]=_0x3ac8e1[_0x19ba('0x34')][_0x19ba('0x22')]();}else if(_[_0x19ba('0x2e')](['string',_0x19ba('0x30')],_0x3ac8e1['type'])&&_0x3ac8e1[_0x19ba('0x35')]&&_0x3ac8e1['customField']){_0x279fc2[_0x19ba('0x36')][_0x3ac8e1[_0x19ba('0x35')]]=_0x3ac8e1[_0x19ba('0x34')][_0x19ba('0x22')]();}else if(_0x3ac8e1[_0x19ba('0x31')]===_0x19ba('0x37')&&_0x3ac8e1['variableName']&&_0x3ac8e1[_0x19ba('0x35')]&&_0x3ac8e1[_0x19ba('0x38')]){_0x3c922f[_0x3ac8e1[_0x19ba('0x39')]]&&(_0x279fc2['custom_fields'][_0x3ac8e1[_0x19ba('0x35')]]=_0x3c922f[_0x3ac8e1[_0x19ba('0x39')]][_0x19ba('0x22')]());}else if(_0x3ac8e1['type']===_0x19ba('0x3a')&&_0x3ac8e1[_0x19ba('0x3b')]&&_0x3ac8e1['Variable']['name']&&_0x3ac8e1[_0x19ba('0x35')]&&_0x3ac8e1[_0x19ba('0x38')]){_0x3c922f[_0x3ac8e1[_0x19ba('0x3b')][_0x19ba('0x3c')][_0x19ba('0x33')]()]&&(_0x279fc2[_0x19ba('0x36')][_0x3ac8e1[_0x19ba('0x35')]]=_0x3c922f[_0x3ac8e1[_0x19ba('0x3b')]['name']['toLowerCase']()]['toString']());}});}if(_0x279fc2[_0x19ba('0x3d')]){_0x279fc2[_0x19ba('0x3d')]=Number(_0x279fc2[_0x19ba('0x3d')]);}return _0x279fc2;}function getTicket(_0x759229,_0x4d0754,_0x5adc69,_0x40bad2,_0x19d5a6){logger[_0x19ba('0x12')](_0x19ba('0x3e'));var _0x5c75fb=_[_0x19ba('0x3f')]({'subject':intUtil[_0x19ba('0x40')](_0x40bad2[_0x19ba('0x41')],_0x19d5a6,'\x20'),'type':_0x19ba('0x42'),'status':'new','labels':['xCALLY',_0x19ba('0x43'),'CTI'][_0x19ba('0x44')](getTags(_0x40bad2[_0x19ba('0x45')],_0x19ba('0x3c'))),'description':intUtil['getString'](_0x40bad2[_0x19ba('0x46')],_0x19d5a6,'\x0a'),'_links':{'assigned_user':{'href':util[_0x19ba('0x14')](_0x19ba('0x47'),_0x4d0754['id']),'class':_0x19ba('0x48')}},'message':{'direction':'in','body':intUtil['getString'](_0x40bad2['Descriptions'],_0x19d5a6,'\x0a')}},getCustomFields(_0x40bad2[_0x19ba('0x49')],_0x19d5a6));return request({'uri':util['format']('%s/customers/%d/cases',_0x759229[_0x19ba('0xe')],_0x5adc69['id']),'method':'POST','body':_0x5c75fb});}exports['queue']=function(_0x3c6d8c,_0x379987,_0x1179dc,_0x1bab32,_0x208ae2,_0xee24e9){var _0x235534,_0x3b8049;_0xee24e9[_0x19ba('0xe')]=intUtil[_0x19ba('0x4a')](_0xee24e9['remoteUri']);_0xee24e9[_0x19ba('0x4b')]=intUtil[_0x19ba('0x4a')](_0xee24e9[_0x19ba('0x4b')]);if(_0x208ae2&&_0x208ae2[_0x19ba('0x4c')]){logger[_0x19ba('0x12')](_0x19ba('0x4d'),_0x19ba('0x4e'));_0x379987[_0x19ba('0x4f')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xee24e9['serverUrl'],_0x379987[_0x19ba('0x50')],md5(_0x379987[_0x19ba('0x50')]));}else{_0x379987[_0x19ba('0x4f')]='';}headers[_0x19ba('0x51')]=getAuth(_0xee24e9);return getUser(_0xee24e9,_0x1bab32[_0x19ba('0x52')])[_0x19ba('0xf')](function(_0x42df8f){_0x235534=_0x42df8f;logger[_0x19ba('0x12')](_0x19ba('0x53'),_0x235534['id']);return getEndUser(_0xee24e9,_0x379987['calleridname'],_0x379987[_0x19ba('0x54')]);})['then'](function(_0x50d372){_0x3b8049=_0x50d372;logger[_0x19ba('0x12')](_0x19ba('0x55'),_0x3b8049['id']);return getTicket(_0xee24e9,_0x235534,_0x3b8049,_0x1179dc,_0x379987);})[_0x19ba('0xf')](function(_0x14f56c){if(_0x14f56c){logger[_0x19ba('0x12')](_0x19ba('0x56'));logger[_0x19ba('0x12')](_0x19ba('0x57'),_0x14f56c['id']);switch(_0xee24e9[_0x19ba('0x31')]){case'integrationTab':logger[_0x19ba('0x12')](_0x19ba('0x4d'),_0x19ba('0x58'));emit(util[_0x19ba('0x14')](_0x19ba('0x59'),_0x1bab32['name']),_0x19ba('0x5a'),{'recordId':_0x14f56c['id']});break;case'newTab':logger[_0x19ba('0x12')](_0x19ba('0x4d'),_0x19ba('0x5b'));emit(util['format'](_0x19ba('0x59'),_0x1bab32['name']),_0x19ba('0x5c'),{'uri':util[_0x19ba('0x14')](_0x19ba('0x5d'),_0x14f56c['id'])});break;default:logger[_0x19ba('0x5e')]('[QUEUE]',_0x19ba('0x5f'));}}})['catch'](function(_0x42e9ce){console['error'](_0x42e9ce);logger[_0x19ba('0x5e')](_0x19ba('0x4d'),JSON[_0x19ba('0x60')](_0x42e9ce));});};exports[_0x19ba('0x61')]=function(_0x1e1b0e,_0x58bfeb,_0x584410,_0x674afc,_0x4f3985,_0x30b82d,_0x12c9c5){var _0x4cc5d6,_0x5f319f;_0x30b82d[_0x19ba('0xe')]=intUtil[_0x19ba('0x4a')](_0x30b82d[_0x19ba('0xe')]);_0x30b82d[_0x19ba('0x4b')]=intUtil['stripTrailingSlash'](_0x30b82d[_0x19ba('0x4b')]);if(_0x12c9c5&&_0x12c9c5[_0x19ba('0x62')]&&_0x12c9c5[_0x19ba('0x62')]!==_0x19ba('0x63')){logger[_0x19ba('0x12')]('[OUTBOUND]',_0x19ba('0x4e'));_0x58bfeb[_0x19ba('0x4f')]=util[_0x19ba('0x14')](_0x19ba('0x64'),_0x30b82d[_0x19ba('0x4b')],_0x58bfeb[_0x19ba('0x50')],md5(_0x58bfeb['uniqueid']));}headers['Authorization']=getAuth(_0x30b82d);return getUser(_0x30b82d,_0x674afc[_0x19ba('0x52')])[_0x19ba('0xf')](function(_0x2fc162){_0x4cc5d6=_0x2fc162;logger[_0x19ba('0x12')](_0x19ba('0x53'),_0x4cc5d6['id']);return getEndUser(_0x30b82d,_0x58bfeb[_0x19ba('0x65')],_0x58bfeb['destcalleridnum']);})[_0x19ba('0xf')](function(_0x437b73){_0x5f319f=_0x437b73;logger[_0x19ba('0x12')](_0x19ba('0x55'),_0x5f319f['id']);return getTicket(_0x30b82d,_0x4cc5d6,_0x5f319f,_0x584410,_0x58bfeb);})['then'](function(_0x42f677){if(_0x42f677){logger[_0x19ba('0x12')]('Ticket\x20created!');logger[_0x19ba('0x12')](_0x19ba('0x57'),_0x42f677['id']);switch(_0x30b82d['type']){case _0x19ba('0x66'):logger[_0x19ba('0x12')]('[QUEUE]',_0x19ba('0x58'));emit(util[_0x19ba('0x14')](_0x19ba('0x59'),_0x674afc[_0x19ba('0x3c')]),_0x19ba('0x5a'),{'recordId':_0x42f677['id']});break;case'newTab':logger[_0x19ba('0x12')](_0x19ba('0x4d'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x19ba('0x59'),_0x674afc[_0x19ba('0x3c')]),'trigger:browser:url',{'uri':util[_0x19ba('0x14')]('%s/agent/tickets/%s',_0x30b82d['remoteUri'],_0x42f677['id'])});break;default:logger[_0x19ba('0x5e')]('[OUTBOUND]','Desk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x42e235){logger[_0x19ba('0x5e')](_0x19ba('0x67'),JSON[_0x19ba('0x60')](_0x42e235));});};exports[_0x19ba('0x68')]=function(_0x1c964f,_0x43853b,_0x4caa57,_0x216750,_0x3baaf6,_0x10f157){var _0x5038b9,_0x272201;_0x10f157[_0x19ba('0xe')]=intUtil[_0x19ba('0x4a')](_0x10f157[_0x19ba('0xe')]);_0x10f157[_0x19ba('0x4b')]=intUtil[_0x19ba('0x4a')](_0x10f157[_0x19ba('0x4b')]);if(_0x3baaf6&&_0x3baaf6[_0x19ba('0x4c')]){logger['info']('['+_0x43853b[_0x19ba('0x69')][_0x19ba('0x6a')]()+']',_0x19ba('0x4e'));_0x43853b['recordingURL']=util[_0x19ba('0x14')](_0x19ba('0x64'),_0x10f157[_0x19ba('0x4b')],_0x43853b[_0x19ba('0x50')],md5(_0x43853b[_0x19ba('0x50')]));}else{_0x43853b[_0x19ba('0x4f')]='';}headers['Authorization']=getAuth(_0x10f157);return getUser(_0x10f157)['then'](function(_0x498b95){_0x5038b9=_0x498b95;logger[_0x19ba('0x12')](_0x19ba('0x53'),_0x5038b9['id']);return getEndUser(_0x10f157,_0x43853b[_0x19ba('0x6b')],_0x43853b['calleridnum']);})[_0x19ba('0xf')](function(_0x4fc846){_0x272201=_0x4fc846;logger[_0x19ba('0x12')](_0x19ba('0x55'),_0x272201['id']);return getTicket(_0x10f157,_0x5038b9,_0x272201,_0x4caa57,_0x43853b);})[_0x19ba('0xf')](function(_0x2e329b){if(_0x2e329b){logger[_0x19ba('0x12')]('Ticket\x20created!');logger[_0x19ba('0x12')](_0x19ba('0x57'),_0x2e329b['id']);}})[_0x19ba('0x6c')](function(_0x3ccf5d){logger[_0x19ba('0x5e')]('['+_0x43853b[_0x19ba('0x69')][_0x19ba('0x6a')]()+']',JSON[_0x19ba('0x60')](_0x3ccf5d));});};
\ No newline at end of file
+var _0xddb3=['defaults','localhost','socket.io-emitter','application/json','validateEmail','Getting\x20agent\x20with\x20email','%s/users','then','total_entries','find','_embedded','info','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','format','%s/users/me','remoteUri','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','debug','[HTTP]','stringify','GET','basic','username','password','authType','token','%s/token:%s','toString','base64','%s/customers/search','Enduser\x20found!','%s/customers','POST','length','map','forEach','includes','string','picklist','customField','content','type','idField','custom_fields','variable','variableName','Variable','name','toLowerCase','priority','merge','Subjects','phone','new','xCALLY','CTI','concat','Tags','Descriptions','/api/v2/users/%d','getString','Fields','queue','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','integrationTab','user:%s','trigger:desk:display','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','Desk\x20account\x20type\x20not\x20recognized','catch','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','%s/agent/tickets/%s','unmanaged','toUpperCase','calleridname','calleridnum','error','lastevent','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis'];(function(_0x2cb8d5,_0x2c8864){var _0x355821=function(_0x4f6cf5){while(--_0x4f6cf5){_0x2cb8d5['push'](_0x2cb8d5['shift']());}};_0x355821(++_0x2c8864);}(_0xddb3,0x1a3));var _0x3ddb=function(_0x3c15b2,_0x3e8ac8){_0x3c15b2=_0x3c15b2-0x0;var _0x4f0492=_0xddb3[_0x3c15b2];return _0x4f0492;};'use strict';var _=require(_0x3ddb('0x0'));var rp=require(_0x3ddb('0x1'));var md5=require(_0x3ddb('0x2'));var util=require(_0x3ddb('0x3'));var Redis=require(_0x3ddb('0x4'));var intUtil=require(_0x3ddb('0x5'));var config=require(_0x3ddb('0x6'));var logger=require(_0x3ddb('0x7'))('desk');config[_0x3ddb('0x8')]=_[_0x3ddb('0x9')](config[_0x3ddb('0x8')],{'host':_0x3ddb('0xa'),'port':0x18eb});var io=require(_0x3ddb('0xb'))(new Redis(config['redis']));function emit(_0x3e1225,_0x2afa6a,_0x44db88){io['to'](_0x3e1225)['emit'](_0x2afa6a,_0x44db88);}var headers={'Content-Type':_0x3ddb('0xc'),'Accept':_0x3ddb('0xc')};function getUser(_0x2d2bb8,_0x556d7d){if(intUtil[_0x3ddb('0xd')](_0x556d7d)===!![]){logger['info'](_0x3ddb('0xe'),_0x556d7d);return request({'uri':util['format'](_0x3ddb('0xf'),_0x2d2bb8['remoteUri'])})[_0x3ddb('0x10')](function(_0x1743bf){if(_0x1743bf[_0x3ddb('0x11')]){return _[_0x3ddb('0x12')](_0x1743bf[_0x3ddb('0x13')]['entries'],{'email':_0x556d7d});}})[_0x3ddb('0x10')](function(_0x18f0e1){if(_0x18f0e1){logger['info']('Agent\x20found!');return _0x18f0e1;}else{logger[_0x3ddb('0x14')](_0x3ddb('0x15'));return request({'uri':util[_0x3ddb('0x16')](_0x3ddb('0x17'),_0x2d2bb8[_0x3ddb('0x18')])});}});}else{logger[_0x3ddb('0x14')](_0x3ddb('0x19'));return request({'uri':util[_0x3ddb('0x16')](_0x3ddb('0x17'),_0x2d2bb8[_0x3ddb('0x18')])});}}function request(_0x2fe423){logger[_0x3ddb('0x1a')](_0x3ddb('0x1b'),JSON[_0x3ddb('0x1c')](_0x2fe423));return rp(_[_0x3ddb('0x9')](_0x2fe423,{'method':_0x3ddb('0x1d'),'headers':headers,'json':!![]}));}function getAuth(_0x36e618){var _0x1893c1;if(_0x36e618['authType']===_0x3ddb('0x1e')){_0x1893c1=util[_0x3ddb('0x16')]('%s:%s',_0x36e618[_0x3ddb('0x1f')],_0x36e618[_0x3ddb('0x20')]);}else if(_0x36e618[_0x3ddb('0x21')]===_0x3ddb('0x22')){_0x1893c1=util[_0x3ddb('0x16')](_0x3ddb('0x23'),_0x36e618[_0x3ddb('0x1f')],_0x36e618[_0x3ddb('0x22')]);}return util['format']('Basic\x20%s',new Buffer(_0x1893c1)[_0x3ddb('0x24')](_0x3ddb('0x25')));}function getEndUser(_0x2bf924,_0x5e5055,_0x364af5){logger[_0x3ddb('0x14')]('Searching\x20enduser\x20with\x20phone',_0x364af5);return request({'uri':util[_0x3ddb('0x16')](_0x3ddb('0x26'),_0x2bf924['remoteUri']),'qs':{'phone':_0x364af5}})['then'](function(_0x4fef25){if(_0x4fef25[_0x3ddb('0x11')]){logger[_0x3ddb('0x14')](_0x3ddb('0x27'));return _0x4fef25[_0x3ddb('0x13')]['entries'][0x0];}else{logger[_0x3ddb('0x14')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x3ddb('0x16')](_0x3ddb('0x28'),_0x2bf924['remoteUri']),'method':_0x3ddb('0x29'),'body':{'first_name':_0x5e5055,'title':_0x5e5055,'phone_numbers':[{'type':'work','value':_0x364af5}]}});}});}function getTags(_0x4e1a06,_0x2f1be9){var _0x30c0b4=[];if(_0x4e1a06&&_0x4e1a06[_0x3ddb('0x2a')]>0x0){_0x30c0b4=_[_0x3ddb('0x2b')](_0x4e1a06,_0x2f1be9);}return _0x30c0b4;}function getCustomFields(_0x483539,_0x9b98ab){var _0x40f132=[];var _0x416bbb={'custom_fields':{}};if(_0x483539[_0x3ddb('0x2a')]>0x0){_[_0x3ddb('0x2c')](_0x483539,function(_0x49cb30){if(_[_0x3ddb('0x2d')]([_0x3ddb('0x2e'),_0x3ddb('0x2f')],_0x49cb30['type'])&&_0x49cb30['nameField']&&!_0x49cb30[_0x3ddb('0x30')]){_0x416bbb[_0x49cb30['nameField']['toLowerCase']()]=_0x49cb30[_0x3ddb('0x31')][_0x3ddb('0x24')]();}else if(_[_0x3ddb('0x2d')]([_0x3ddb('0x2e'),_0x3ddb('0x2f')],_0x49cb30[_0x3ddb('0x32')])&&_0x49cb30[_0x3ddb('0x33')]&&_0x49cb30[_0x3ddb('0x30')]){_0x416bbb[_0x3ddb('0x34')][_0x49cb30[_0x3ddb('0x33')]]=_0x49cb30[_0x3ddb('0x31')][_0x3ddb('0x24')]();}else if(_0x49cb30[_0x3ddb('0x32')]===_0x3ddb('0x35')&&_0x49cb30['variableName']&&_0x49cb30['idField']&&_0x49cb30['customField']){_0x9b98ab[_0x49cb30[_0x3ddb('0x36')]]&&(_0x416bbb[_0x3ddb('0x34')][_0x49cb30['idField']]=_0x9b98ab[_0x49cb30[_0x3ddb('0x36')]][_0x3ddb('0x24')]());}else if(_0x49cb30[_0x3ddb('0x32')]==='customVariable'&&_0x49cb30[_0x3ddb('0x37')]&&_0x49cb30[_0x3ddb('0x37')]['name']&&_0x49cb30[_0x3ddb('0x33')]&&_0x49cb30[_0x3ddb('0x30')]){_0x9b98ab[_0x49cb30[_0x3ddb('0x37')][_0x3ddb('0x38')][_0x3ddb('0x39')]()]&&(_0x416bbb[_0x3ddb('0x34')][_0x49cb30[_0x3ddb('0x33')]]=_0x9b98ab[_0x49cb30[_0x3ddb('0x37')][_0x3ddb('0x38')]['toLowerCase']()][_0x3ddb('0x24')]());}});}if(_0x416bbb[_0x3ddb('0x3a')]){_0x416bbb['priority']=Number(_0x416bbb[_0x3ddb('0x3a')]);}return _0x416bbb;}function getTicket(_0x2a53d9,_0x49db02,_0x33f3db,_0x20fd9b,_0x532f2b){logger[_0x3ddb('0x14')]('Creating\x20new\x20ticket...');var _0x164335=_[_0x3ddb('0x3b')]({'subject':intUtil['getString'](_0x20fd9b[_0x3ddb('0x3c')],_0x532f2b,'\x20'),'type':_0x3ddb('0x3d'),'status':_0x3ddb('0x3e'),'labels':[_0x3ddb('0x3f'),'Motion',_0x3ddb('0x40')][_0x3ddb('0x41')](getTags(_0x20fd9b[_0x3ddb('0x42')],_0x3ddb('0x38'))),'description':intUtil['getString'](_0x20fd9b[_0x3ddb('0x43')],_0x532f2b,'\x0a'),'_links':{'assigned_user':{'href':util[_0x3ddb('0x16')](_0x3ddb('0x44'),_0x49db02['id']),'class':'user'}},'message':{'direction':'in','body':intUtil[_0x3ddb('0x45')](_0x20fd9b['Descriptions'],_0x532f2b,'\x0a')}},getCustomFields(_0x20fd9b[_0x3ddb('0x46')],_0x532f2b));return request({'uri':util[_0x3ddb('0x16')]('%s/customers/%d/cases',_0x2a53d9[_0x3ddb('0x18')],_0x33f3db['id']),'method':_0x3ddb('0x29'),'body':_0x164335});}exports[_0x3ddb('0x47')]=function(_0x3b5150,_0x4cafac,_0x4898fa,_0x12f4c9,_0x2b2666,_0x15e439){var _0x2ac5f4,_0x1e625d;_0x15e439[_0x3ddb('0x18')]=intUtil['stripTrailingSlash'](_0x15e439['remoteUri']);_0x15e439[_0x3ddb('0x48')]=intUtil[_0x3ddb('0x49')](_0x15e439['serverUrl']);if(_0x2b2666&&_0x2b2666[_0x3ddb('0x4a')]){logger['info'](_0x3ddb('0x4b'),_0x3ddb('0x4c'));_0x4cafac[_0x3ddb('0x4d')]=util[_0x3ddb('0x16')](_0x3ddb('0x4e'),_0x15e439[_0x3ddb('0x48')],_0x4cafac[_0x3ddb('0x4f')],md5(_0x4cafac[_0x3ddb('0x4f')]));}else{_0x4cafac['recordingURL']='';}headers[_0x3ddb('0x50')]=getAuth(_0x15e439);return getUser(_0x15e439,_0x12f4c9[_0x3ddb('0x51')])['then'](function(_0x30cbe5){_0x2ac5f4=_0x30cbe5;logger[_0x3ddb('0x14')](_0x3ddb('0x52'),_0x2ac5f4['id']);return getEndUser(_0x15e439,_0x4cafac['calleridname'],_0x4cafac['calleridnum']);})['then'](function(_0x20b496){_0x1e625d=_0x20b496;logger[_0x3ddb('0x14')](_0x3ddb('0x53'),_0x1e625d['id']);return getTicket(_0x15e439,_0x2ac5f4,_0x1e625d,_0x4898fa,_0x4cafac);})['then'](function(_0x5cb7d0){if(_0x5cb7d0){logger[_0x3ddb('0x14')](_0x3ddb('0x54'));logger[_0x3ddb('0x14')](_0x3ddb('0x55'),_0x5cb7d0['id']);switch(_0x15e439[_0x3ddb('0x32')]){case _0x3ddb('0x56'):logger[_0x3ddb('0x14')](_0x3ddb('0x4b'),'Displaying\x20ticket\x20to\x20agent...');emit(util[_0x3ddb('0x16')](_0x3ddb('0x57'),_0x12f4c9['name']),_0x3ddb('0x58'),{'recordId':_0x5cb7d0['id']});break;case _0x3ddb('0x59'):logger[_0x3ddb('0x14')](_0x3ddb('0x4b'),_0x3ddb('0x5a'));emit(util[_0x3ddb('0x16')](_0x3ddb('0x57'),_0x12f4c9['name']),'trigger:browser:url',{'uri':util[_0x3ddb('0x16')]('https://xcally.desk.com/web/agent/case/%d',_0x5cb7d0['id'])});break;default:logger['error'](_0x3ddb('0x4b'),_0x3ddb('0x5b'));}}})[_0x3ddb('0x5c')](function(_0x5ef77f){console['error'](_0x5ef77f);logger['error'](_0x3ddb('0x4b'),JSON['stringify'](_0x5ef77f));});};exports[_0x3ddb('0x5d')]=function(_0x1f0396,_0x4de1f2,_0x1b910c,_0x55a051,_0x2a7aef,_0x13ab77,_0xd6d082){var _0xb906db,_0x343d03;_0x13ab77[_0x3ddb('0x18')]=intUtil['stripTrailingSlash'](_0x13ab77[_0x3ddb('0x18')]);_0x13ab77[_0x3ddb('0x48')]=intUtil[_0x3ddb('0x49')](_0x13ab77[_0x3ddb('0x48')]);if(_0xd6d082&&_0xd6d082[_0x3ddb('0x5e')]&&_0xd6d082[_0x3ddb('0x5e')]!==_0x3ddb('0x5f')){logger[_0x3ddb('0x14')](_0x3ddb('0x60'),_0x3ddb('0x4c'));_0x4de1f2[_0x3ddb('0x4d')]=util[_0x3ddb('0x16')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x13ab77[_0x3ddb('0x48')],_0x4de1f2[_0x3ddb('0x4f')],md5(_0x4de1f2['uniqueid']));}headers['Authorization']=getAuth(_0x13ab77);return getUser(_0x13ab77,_0x55a051[_0x3ddb('0x51')])['then'](function(_0x5e3eeb){_0xb906db=_0x5e3eeb;logger[_0x3ddb('0x14')](_0x3ddb('0x52'),_0xb906db['id']);return getEndUser(_0x13ab77,_0x4de1f2[_0x3ddb('0x61')],_0x4de1f2[_0x3ddb('0x62')]);})[_0x3ddb('0x10')](function(_0x18a374){_0x343d03=_0x18a374;logger[_0x3ddb('0x14')](_0x3ddb('0x53'),_0x343d03['id']);return getTicket(_0x13ab77,_0xb906db,_0x343d03,_0x1b910c,_0x4de1f2);})['then'](function(_0x3442aa){if(_0x3442aa){logger[_0x3ddb('0x14')]('Ticket\x20created!');logger[_0x3ddb('0x14')](_0x3ddb('0x55'),_0x3442aa['id']);switch(_0x13ab77['type']){case _0x3ddb('0x56'):logger['info'](_0x3ddb('0x4b'),_0x3ddb('0x63'));emit(util[_0x3ddb('0x16')](_0x3ddb('0x57'),_0x55a051[_0x3ddb('0x38')]),_0x3ddb('0x58'),{'recordId':_0x3442aa['id']});break;case _0x3ddb('0x59'):logger[_0x3ddb('0x14')](_0x3ddb('0x4b'),_0x3ddb('0x5a'));emit(util[_0x3ddb('0x16')]('user:%s',_0x55a051[_0x3ddb('0x38')]),'trigger:browser:url',{'uri':util[_0x3ddb('0x16')](_0x3ddb('0x64'),_0x13ab77['remoteUri'],_0x3442aa['id'])});break;default:logger['error']('[OUTBOUND]','Desk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x433327){logger['error']('[OUTBOUND]',JSON[_0x3ddb('0x1c')](_0x433327));});};exports[_0x3ddb('0x65')]=function(_0x3c7371,_0x1a3c43,_0x10525f,_0x1444cf,_0x1db446,_0x3e46fa){var _0x3d6424,_0xa85957;_0x3e46fa[_0x3ddb('0x18')]=intUtil[_0x3ddb('0x49')](_0x3e46fa[_0x3ddb('0x18')]);_0x3e46fa[_0x3ddb('0x48')]=intUtil[_0x3ddb('0x49')](_0x3e46fa['serverUrl']);if(_0x1db446&&_0x1db446[_0x3ddb('0x4a')]){logger[_0x3ddb('0x14')]('['+_0x1a3c43['lastevent'][_0x3ddb('0x66')]()+']',_0x3ddb('0x4c'));_0x1a3c43[_0x3ddb('0x4d')]=util[_0x3ddb('0x16')](_0x3ddb('0x4e'),_0x3e46fa[_0x3ddb('0x48')],_0x1a3c43[_0x3ddb('0x4f')],md5(_0x1a3c43[_0x3ddb('0x4f')]));}else{_0x1a3c43['recordingURL']='';}headers[_0x3ddb('0x50')]=getAuth(_0x3e46fa);return getUser(_0x3e46fa)[_0x3ddb('0x10')](function(_0x5381c1){_0x3d6424=_0x5381c1;logger[_0x3ddb('0x14')](_0x3ddb('0x52'),_0x3d6424['id']);return getEndUser(_0x3e46fa,_0x1a3c43[_0x3ddb('0x67')],_0x1a3c43[_0x3ddb('0x68')]);})[_0x3ddb('0x10')](function(_0x17c705){_0xa85957=_0x17c705;logger['info'](_0x3ddb('0x53'),_0xa85957['id']);return getTicket(_0x3e46fa,_0x3d6424,_0xa85957,_0x10525f,_0x1a3c43);})['then'](function(_0xc4c578){if(_0xc4c578){logger[_0x3ddb('0x14')](_0x3ddb('0x54'));logger['info'](_0x3ddb('0x55'),_0xc4c578['id']);}})[_0x3ddb('0x5c')](function(_0x213028){logger[_0x3ddb('0x69')]('['+_0x1a3c43[_0x3ddb('0x6a')][_0x3ddb('0x66')]()+']',JSON['stringify'](_0x213028));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff