// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x55ca=['debug','[HTTP]','stringify','GET','authType','basic','%s:%s','username','token','%s/token:%s','toString','base64','Searching\x20enduser\x20with\x20phone','Enduser\x20found!','_embedded','entries','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/customers','POST','length','forEach','includes','picklist','type','nameField','customField','toLowerCase','content','string','idField','custom_fields','variable','variableName','customVariable','Variable','name','priority','merge','xCALLY','Motion','CTI','concat','Tags','getString','Descriptions','/api/v2/users/%d','user','Fields','stripTrailingSlash','serverUrl','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','calleridname','calleridnum','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','integrationTab','user:%s','trigger:desk:display','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','error','Desk\x20account\x20type\x20not\x20recognized','outbound','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/agent/tickets/%s','catch','unmanaged','monitor_format','lastevent','toUpperCase','Recording\x20is\x20enabled!','lodash','request-promise','./util','../../../../config/environment','desk','redis','defaults','localhost','socket.io-emitter','application/json','validateEmail','info','Getting\x20agent\x20with\x20email','format','%s/users','remoteUri','then','total_entries','find','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me'];(function(_0x437a96,_0x4a7e7e){var _0x1a3199=function(_0x2d261d){while(--_0x2d261d){_0x437a96['push'](_0x437a96['shift']());}};_0x1a3199(++_0x4a7e7e);}(_0x55ca,0x126));var _0xa55c=function(_0x131fe7,_0x21fcdb){_0x131fe7=_0x131fe7-0x0;var _0x2eddf3=_0x55ca[_0x131fe7];return _0x2eddf3;};'use strict';var _=require(_0xa55c('0x0'));var rp=require(_0xa55c('0x1'));var md5=require('md5');var util=require('util');var Redis=require('ioredis');var intUtil=require(_0xa55c('0x2'));var config=require(_0xa55c('0x3'));var logger=require('../../../../config/logger')(_0xa55c('0x4'));config[_0xa55c('0x5')]=_[_0xa55c('0x6')](config[_0xa55c('0x5')],{'host':_0xa55c('0x7'),'port':0x18eb});var io=require(_0xa55c('0x8'))(new Redis(config[_0xa55c('0x5')]));function emit(_0x4d0624,_0x2121fd,_0x2537f0){io['to'](_0x4d0624)['emit'](_0x2121fd,_0x2537f0);}var headers={'Content-Type':_0xa55c('0x9'),'Accept':_0xa55c('0x9')};function getUser(_0x52a3bc,_0x5849ad){if(intUtil[_0xa55c('0xa')](_0x5849ad)===!![]){logger[_0xa55c('0xb')](_0xa55c('0xc'),_0x5849ad);return request({'uri':util[_0xa55c('0xd')](_0xa55c('0xe'),_0x52a3bc[_0xa55c('0xf')])})[_0xa55c('0x10')](function(_0x70c2de){if(_0x70c2de[_0xa55c('0x11')]){return _[_0xa55c('0x12')](_0x70c2de['_embedded']['entries'],{'email':_0x5849ad});}})[_0xa55c('0x10')](function(_0x576044){if(_0x576044){logger['info']('Agent\x20found!');return _0x576044;}else{logger[_0xa55c('0xb')](_0xa55c('0x13'));return request({'uri':util[_0xa55c('0xd')](_0xa55c('0x14'),_0x52a3bc[_0xa55c('0xf')])});}});}else{logger[_0xa55c('0xb')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xa55c('0xd')](_0xa55c('0x14'),_0x52a3bc[_0xa55c('0xf')])});}}function request(_0x31e10d){logger[_0xa55c('0x15')](_0xa55c('0x16'),JSON[_0xa55c('0x17')](_0x31e10d));return rp(_[_0xa55c('0x6')](_0x31e10d,{'method':_0xa55c('0x18'),'headers':headers,'json':!![]}));}function getAuth(_0x4cee3c){var _0x3d4c9e;if(_0x4cee3c[_0xa55c('0x19')]===_0xa55c('0x1a')){_0x3d4c9e=util[_0xa55c('0xd')](_0xa55c('0x1b'),_0x4cee3c[_0xa55c('0x1c')],_0x4cee3c['password']);}else if(_0x4cee3c['authType']===_0xa55c('0x1d')){_0x3d4c9e=util[_0xa55c('0xd')](_0xa55c('0x1e'),_0x4cee3c['username'],_0x4cee3c[_0xa55c('0x1d')]);}return util[_0xa55c('0xd')]('Basic\x20%s',new Buffer(_0x3d4c9e)[_0xa55c('0x1f')](_0xa55c('0x20')));}function getEndUser(_0x940f28,_0x1965f1,_0x234372){logger['info'](_0xa55c('0x21'),_0x234372);return request({'uri':util['format']('%s/customers/search',_0x940f28['remoteUri']),'qs':{'phone':_0x234372}})[_0xa55c('0x10')](function(_0x54b038){if(_0x54b038[_0xa55c('0x11')]){logger[_0xa55c('0xb')](_0xa55c('0x22'));return _0x54b038[_0xa55c('0x23')][_0xa55c('0x24')][0x0];}else{logger[_0xa55c('0xb')](_0xa55c('0x25'));return request({'uri':util[_0xa55c('0xd')](_0xa55c('0x26'),_0x940f28[_0xa55c('0xf')]),'method':_0xa55c('0x27'),'body':{'first_name':_0x1965f1,'title':_0x1965f1,'phone_numbers':[{'type':'work','value':_0x234372}]}});}});}function getTags(_0x430d55,_0x28814f){var _0x1c9f6b=[];if(_0x430d55&&_0x430d55[_0xa55c('0x28')]>0x0){_0x1c9f6b=_['map'](_0x430d55,_0x28814f);}return _0x1c9f6b;}function getCustomFields(_0x1377b0,_0x22f6b6){var _0x1b8388=[];var _0x201941={'custom_fields':{}};if(_0x1377b0[_0xa55c('0x28')]>0x0){_[_0xa55c('0x29')](_0x1377b0,function(_0x52d37f){if(_[_0xa55c('0x2a')](['string',_0xa55c('0x2b')],_0x52d37f[_0xa55c('0x2c')])&&_0x52d37f[_0xa55c('0x2d')]&&!_0x52d37f[_0xa55c('0x2e')]){_0x201941[_0x52d37f['nameField'][_0xa55c('0x2f')]()]=_0x52d37f[_0xa55c('0x30')][_0xa55c('0x1f')]();}else if(_[_0xa55c('0x2a')]([_0xa55c('0x31'),_0xa55c('0x2b')],_0x52d37f[_0xa55c('0x2c')])&&_0x52d37f[_0xa55c('0x32')]&&_0x52d37f[_0xa55c('0x2e')]){_0x201941[_0xa55c('0x33')][_0x52d37f[_0xa55c('0x32')]]=_0x52d37f['content']['toString']();}else if(_0x52d37f[_0xa55c('0x2c')]===_0xa55c('0x34')&&_0x52d37f['variableName']&&_0x52d37f[_0xa55c('0x32')]&&_0x52d37f[_0xa55c('0x2e')]){_0x22f6b6[_0x52d37f[_0xa55c('0x35')]]&&(_0x201941[_0xa55c('0x33')][_0x52d37f[_0xa55c('0x32')]]=_0x22f6b6[_0x52d37f[_0xa55c('0x35')]][_0xa55c('0x1f')]());}else if(_0x52d37f[_0xa55c('0x2c')]===_0xa55c('0x36')&&_0x52d37f['Variable']&&_0x52d37f['Variable']['name']&&_0x52d37f[_0xa55c('0x32')]&&_0x52d37f[_0xa55c('0x2e')]){_0x22f6b6[_0x52d37f[_0xa55c('0x37')]['name'][_0xa55c('0x2f')]()]&&(_0x201941['custom_fields'][_0x52d37f[_0xa55c('0x32')]]=_0x22f6b6[_0x52d37f['Variable'][_0xa55c('0x38')][_0xa55c('0x2f')]()][_0xa55c('0x1f')]());}});}if(_0x201941['priority']){_0x201941[_0xa55c('0x39')]=Number(_0x201941[_0xa55c('0x39')]);}return _0x201941;}function getTicket(_0x47e93c,_0x6f9c4c,_0x194e78,_0x4d9083,_0x529ff8){logger[_0xa55c('0xb')]('Creating\x20new\x20ticket...');var _0x1e75dc=_[_0xa55c('0x3a')]({'subject':intUtil['getString'](_0x4d9083['Subjects'],_0x529ff8,'\x20'),'type':'phone','status':'new','labels':[_0xa55c('0x3b'),_0xa55c('0x3c'),_0xa55c('0x3d')][_0xa55c('0x3e')](getTags(_0x4d9083[_0xa55c('0x3f')],'name')),'description':intUtil[_0xa55c('0x40')](_0x4d9083[_0xa55c('0x41')],_0x529ff8,'\x0a'),'_links':{'assigned_user':{'href':util[_0xa55c('0xd')](_0xa55c('0x42'),_0x6f9c4c['id']),'class':_0xa55c('0x43')}},'message':{'direction':'in','body':intUtil[_0xa55c('0x40')](_0x4d9083['Descriptions'],_0x529ff8,'\x0a')}},getCustomFields(_0x4d9083[_0xa55c('0x44')],_0x529ff8));return request({'uri':util['format']('%s/customers/%d/cases',_0x47e93c[_0xa55c('0xf')],_0x194e78['id']),'method':_0xa55c('0x27'),'body':_0x1e75dc});}exports['queue']=function(_0x2bd98b,_0x508bd3,_0x5f25f7,_0x2f8449,_0x3fea03,_0x1630ac){var _0x540337,_0x1b2708;_0x1630ac[_0xa55c('0xf')]=intUtil['stripTrailingSlash'](_0x1630ac[_0xa55c('0xf')]);_0x1630ac['serverUrl']=intUtil[_0xa55c('0x45')](_0x1630ac[_0xa55c('0x46')]);if(_0x3fea03&&_0x3fea03['monitor_format']){logger[_0xa55c('0xb')](_0xa55c('0x47'),'Recording\x20is\x20enabled!');_0x508bd3[_0xa55c('0x48')]=util[_0xa55c('0xd')](_0xa55c('0x49'),_0x1630ac['serverUrl'],_0x508bd3[_0xa55c('0x4a')],md5(_0x508bd3['uniqueid']));}else{_0x508bd3[_0xa55c('0x48')]='';}headers[_0xa55c('0x4b')]=getAuth(_0x1630ac);return getUser(_0x1630ac,_0x2f8449[_0xa55c('0x4c')])['then'](function(_0x41eab1){_0x540337=_0x41eab1;logger[_0xa55c('0xb')]('The\x20User\x20ID\x20is:',_0x540337['id']);return getEndUser(_0x1630ac,_0x508bd3[_0xa55c('0x4d')],_0x508bd3[_0xa55c('0x4e')]);})['then'](function(_0x11ff1d){_0x1b2708=_0x11ff1d;logger[_0xa55c('0xb')]('The\x20Enduser\x20ID\x20is:',_0x1b2708['id']);return getTicket(_0x1630ac,_0x540337,_0x1b2708,_0x5f25f7,_0x508bd3);})[_0xa55c('0x10')](function(_0x81cee8){if(_0x81cee8){logger[_0xa55c('0xb')](_0xa55c('0x4f'));logger['info'](_0xa55c('0x50'),_0x81cee8['id']);switch(_0x1630ac['type']){case _0xa55c('0x51'):logger[_0xa55c('0xb')](_0xa55c('0x47'),'Displaying\x20ticket\x20to\x20agent...');emit(util[_0xa55c('0xd')](_0xa55c('0x52'),_0x2f8449['name']),_0xa55c('0x53'),{'recordId':_0x81cee8['id']});break;case _0xa55c('0x54'):logger[_0xa55c('0xb')](_0xa55c('0x47'),_0xa55c('0x55'));emit(util[_0xa55c('0xd')](_0xa55c('0x52'),_0x2f8449[_0xa55c('0x38')]),_0xa55c('0x56'),{'uri':util[_0xa55c('0xd')]('https://xcally.desk.com/web/agent/case/%d',_0x81cee8['id'])});break;default:logger[_0xa55c('0x57')](_0xa55c('0x47'),_0xa55c('0x58'));}}})['catch'](function(_0x4c3095){console[_0xa55c('0x57')](_0x4c3095);logger['error'](_0xa55c('0x47'),JSON['stringify'](_0x4c3095));});};exports[_0xa55c('0x59')]=function(_0x228df4,_0x181802,_0x3f9313,_0x2ecf79,_0x5b1cf3,_0x44b7c1,_0x4607ca){var _0x4b85cc,_0x3929a6;_0x44b7c1[_0xa55c('0xf')]=intUtil[_0xa55c('0x45')](_0x44b7c1[_0xa55c('0xf')]);_0x44b7c1['serverUrl']=intUtil['stripTrailingSlash'](_0x44b7c1[_0xa55c('0x46')]);if(_0x4607ca&&_0x4607ca[_0xa55c('0x5a')]&&_0x4607ca[_0xa55c('0x5a')]!==_0xa55c('0x5b')){logger['info'](_0xa55c('0x5c'),'Recording\x20is\x20enabled!');_0x181802[_0xa55c('0x48')]=util[_0xa55c('0xd')](_0xa55c('0x49'),_0x44b7c1[_0xa55c('0x46')],_0x181802[_0xa55c('0x4a')],md5(_0x181802['uniqueid']));}headers[_0xa55c('0x4b')]=getAuth(_0x44b7c1);return getUser(_0x44b7c1,_0x2ecf79['email'])[_0xa55c('0x10')](function(_0x157afe){_0x4b85cc=_0x157afe;logger[_0xa55c('0xb')](_0xa55c('0x5d'),_0x4b85cc['id']);return getEndUser(_0x44b7c1,_0x181802[_0xa55c('0x5e')],_0x181802[_0xa55c('0x5f')]);})[_0xa55c('0x10')](function(_0x53e2be){_0x3929a6=_0x53e2be;logger[_0xa55c('0xb')](_0xa55c('0x60'),_0x3929a6['id']);return getTicket(_0x44b7c1,_0x4b85cc,_0x3929a6,_0x3f9313,_0x181802);})[_0xa55c('0x10')](function(_0x23a30e){if(_0x23a30e){logger[_0xa55c('0xb')]('Ticket\x20created!');logger[_0xa55c('0xb')](_0xa55c('0x50'),_0x23a30e['id']);switch(_0x44b7c1[_0xa55c('0x2c')]){case _0xa55c('0x51'):logger[_0xa55c('0xb')]('[QUEUE]',_0xa55c('0x61'));emit(util[_0xa55c('0xd')](_0xa55c('0x52'),_0x2ecf79[_0xa55c('0x38')]),_0xa55c('0x53'),{'recordId':_0x23a30e['id']});break;case'newTab':logger[_0xa55c('0xb')]('[QUEUE]',_0xa55c('0x55'));emit(util['format'](_0xa55c('0x52'),_0x2ecf79['name']),_0xa55c('0x56'),{'uri':util[_0xa55c('0xd')](_0xa55c('0x62'),_0x44b7c1[_0xa55c('0xf')],_0x23a30e['id'])});break;default:logger[_0xa55c('0x57')](_0xa55c('0x5c'),_0xa55c('0x58'));}}})[_0xa55c('0x63')](function(_0x14b515){logger[_0xa55c('0x57')]('[OUTBOUND]',JSON[_0xa55c('0x17')](_0x14b515));});};exports[_0xa55c('0x64')]=function(_0x4ef914,_0x18b928,_0x2b8b88,_0x3e3b4b,_0x9fe234,_0x1b8b06){var _0xa38271,_0x3cef1f;_0x1b8b06[_0xa55c('0xf')]=intUtil['stripTrailingSlash'](_0x1b8b06[_0xa55c('0xf')]);_0x1b8b06[_0xa55c('0x46')]=intUtil[_0xa55c('0x45')](_0x1b8b06[_0xa55c('0x46')]);if(_0x9fe234&&_0x9fe234[_0xa55c('0x65')]){logger[_0xa55c('0xb')]('['+_0x18b928[_0xa55c('0x66')][_0xa55c('0x67')]()+']',_0xa55c('0x68'));_0x18b928['recordingURL']=util[_0xa55c('0xd')](_0xa55c('0x49'),_0x1b8b06[_0xa55c('0x46')],_0x18b928[_0xa55c('0x4a')],md5(_0x18b928[_0xa55c('0x4a')]));}else{_0x18b928[_0xa55c('0x48')]='';}headers[_0xa55c('0x4b')]=getAuth(_0x1b8b06);return getUser(_0x1b8b06)[_0xa55c('0x10')](function(_0x2e4cf7){_0xa38271=_0x2e4cf7;logger[_0xa55c('0xb')](_0xa55c('0x5d'),_0xa38271['id']);return getEndUser(_0x1b8b06,_0x18b928['calleridname'],_0x18b928[_0xa55c('0x4e')]);})['then'](function(_0x1228a4){_0x3cef1f=_0x1228a4;logger[_0xa55c('0xb')](_0xa55c('0x60'),_0x3cef1f['id']);return getTicket(_0x1b8b06,_0xa38271,_0x3cef1f,_0x2b8b88,_0x18b928);})['then'](function(_0x4d9722){if(_0x4d9722){logger[_0xa55c('0xb')](_0xa55c('0x4f'));logger[_0xa55c('0xb')](_0xa55c('0x50'),_0x4d9722['id']);}})['catch'](function(_0x149cb9){logger[_0xa55c('0x57')]('['+_0x18b928[_0xa55c('0x66')][_0xa55c('0x67')]()+']',JSON[_0xa55c('0x17')](_0x149cb9));});};
\ No newline at end of file
+var _0x814b=['calleridname','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/logger','desk','redis','defaults','localhost','emit','application/json','validateEmail','info','Getting\x20agent\x20with\x20email','format','%s/users','then','total_entries','find','_embedded','entries','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','remoteUri','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','debug','[HTTP]','%s:%s','authType','token','username','Basic\x20%s','toString','base64','Searching\x20enduser\x20with\x20phone','%s/customers/search','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/customers','POST','work','map','length','string','nameField','toLowerCase','content','picklist','idField','customField','custom_fields','type','variableName','customVariable','Variable','name','priority','merge','getString','Subjects','xCALLY','CTI','concat','Tags','Descriptions','/api/v2/users/%d','user','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','integrationTab','user:%s','trigger:desk:display','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','catch','error','stringify','recordingFormat','none','[OUTBOUND]','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','unmanaged','lastevent'];(function(_0x5263d4,_0x7dffaa){var _0x427eb4=function(_0x13a7c0){while(--_0x13a7c0){_0x5263d4['push'](_0x5263d4['shift']());}};_0x427eb4(++_0x7dffaa);}(_0x814b,0x1a2));var _0xb814=function(_0x5a25f6,_0x3db5cb){_0x5a25f6=_0x5a25f6-0x0;var _0x5a524d=_0x814b[_0x5a25f6];return _0x5a524d;};'use strict';var _=require(_0xb814('0x0'));var rp=require(_0xb814('0x1'));var md5=require(_0xb814('0x2'));var util=require(_0xb814('0x3'));var Redis=require(_0xb814('0x4'));var intUtil=require(_0xb814('0x5'));var config=require('../../../../config/environment');var logger=require(_0xb814('0x6'))(_0xb814('0x7'));config[_0xb814('0x8')]=_[_0xb814('0x9')](config[_0xb814('0x8')],{'host':_0xb814('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xb814('0x8')]));function emit(_0x2e6272,_0x5c8539,_0x271af9){io['to'](_0x2e6272)[_0xb814('0xb')](_0x5c8539,_0x271af9);}var headers={'Content-Type':_0xb814('0xc'),'Accept':_0xb814('0xc')};function getUser(_0x1fea33,_0x21d4a5){if(intUtil[_0xb814('0xd')](_0x21d4a5)===!![]){logger[_0xb814('0xe')](_0xb814('0xf'),_0x21d4a5);return request({'uri':util[_0xb814('0x10')](_0xb814('0x11'),_0x1fea33['remoteUri'])})[_0xb814('0x12')](function(_0x56278f){if(_0x56278f[_0xb814('0x13')]){return _[_0xb814('0x14')](_0x56278f[_0xb814('0x15')][_0xb814('0x16')],{'email':_0x21d4a5});}})[_0xb814('0x12')](function(_0x3bde14){if(_0x3bde14){logger[_0xb814('0xe')](_0xb814('0x17'));return _0x3bde14;}else{logger[_0xb814('0xe')](_0xb814('0x18'));return request({'uri':util[_0xb814('0x10')](_0xb814('0x19'),_0x1fea33[_0xb814('0x1a')])});}});}else{logger[_0xb814('0xe')](_0xb814('0x1b'));return request({'uri':util[_0xb814('0x10')](_0xb814('0x19'),_0x1fea33[_0xb814('0x1a')])});}}function request(_0x125ce2){logger[_0xb814('0x1c')](_0xb814('0x1d'),JSON['stringify'](_0x125ce2));return rp(_[_0xb814('0x9')](_0x125ce2,{'method':'GET','headers':headers,'json':!![]}));}function getAuth(_0x270598){var _0xfac75b;if(_0x270598['authType']==='basic'){_0xfac75b=util['format'](_0xb814('0x1e'),_0x270598['username'],_0x270598['password']);}else if(_0x270598[_0xb814('0x1f')]===_0xb814('0x20')){_0xfac75b=util[_0xb814('0x10')]('%s/token:%s',_0x270598[_0xb814('0x21')],_0x270598['token']);}return util[_0xb814('0x10')](_0xb814('0x22'),new Buffer(_0xfac75b)[_0xb814('0x23')](_0xb814('0x24')));}function getEndUser(_0x27352e,_0x2bd039,_0x1f5d40){logger['info'](_0xb814('0x25'),_0x1f5d40);return request({'uri':util['format'](_0xb814('0x26'),_0x27352e[_0xb814('0x1a')]),'qs':{'phone':_0x1f5d40}})[_0xb814('0x12')](function(_0x208927){if(_0x208927[_0xb814('0x13')]){logger[_0xb814('0xe')](_0xb814('0x27'));return _0x208927['_embedded'][_0xb814('0x16')][0x0];}else{logger[_0xb814('0xe')](_0xb814('0x28'));return request({'uri':util[_0xb814('0x10')](_0xb814('0x29'),_0x27352e[_0xb814('0x1a')]),'method':_0xb814('0x2a'),'body':{'first_name':_0x2bd039,'title':_0x2bd039,'phone_numbers':[{'type':_0xb814('0x2b'),'value':_0x1f5d40}]}});}});}function getTags(_0x5a6291,_0x271aa8){var _0x328a08=[];if(_0x5a6291&&_0x5a6291['length']>0x0){_0x328a08=_[_0xb814('0x2c')](_0x5a6291,_0x271aa8);}return _0x328a08;}function getCustomFields(_0x37d24d,_0x530744){var _0x499f22=[];var _0x20577b={'custom_fields':{}};if(_0x37d24d[_0xb814('0x2d')]>0x0){_['forEach'](_0x37d24d,function(_0x338a28){if(_['includes']([_0xb814('0x2e'),'picklist'],_0x338a28['type'])&&_0x338a28[_0xb814('0x2f')]&&!_0x338a28['customField']){_0x20577b[_0x338a28[_0xb814('0x2f')][_0xb814('0x30')]()]=_0x338a28[_0xb814('0x31')]['toString']();}else if(_['includes']([_0xb814('0x2e'),_0xb814('0x32')],_0x338a28['type'])&&_0x338a28[_0xb814('0x33')]&&_0x338a28[_0xb814('0x34')]){_0x20577b[_0xb814('0x35')][_0x338a28[_0xb814('0x33')]]=_0x338a28[_0xb814('0x31')][_0xb814('0x23')]();}else if(_0x338a28[_0xb814('0x36')]==='variable'&&_0x338a28[_0xb814('0x37')]&&_0x338a28[_0xb814('0x33')]&&_0x338a28[_0xb814('0x34')]){_0x530744[_0x338a28[_0xb814('0x37')]]&&(_0x20577b[_0xb814('0x35')][_0x338a28['idField']]=_0x530744[_0x338a28[_0xb814('0x37')]]['toString']());}else if(_0x338a28[_0xb814('0x36')]===_0xb814('0x38')&&_0x338a28[_0xb814('0x39')]&&_0x338a28['Variable'][_0xb814('0x3a')]&&_0x338a28[_0xb814('0x33')]&&_0x338a28['customField']){_0x530744[_0x338a28[_0xb814('0x39')][_0xb814('0x3a')][_0xb814('0x30')]()]&&(_0x20577b[_0xb814('0x35')][_0x338a28[_0xb814('0x33')]]=_0x530744[_0x338a28[_0xb814('0x39')]['name'][_0xb814('0x30')]()]['toString']());}});}if(_0x20577b[_0xb814('0x3b')]){_0x20577b['priority']=Number(_0x20577b[_0xb814('0x3b')]);}return _0x20577b;}function getTicket(_0x4b9233,_0x2f8a2e,_0x26675a,_0x54a7fb,_0x4d308a){logger['info']('Creating\x20new\x20ticket...');var _0x17549e=_[_0xb814('0x3c')]({'subject':intUtil[_0xb814('0x3d')](_0x54a7fb[_0xb814('0x3e')],_0x4d308a,'\x20'),'type':'phone','status':'new','labels':[_0xb814('0x3f'),'Motion',_0xb814('0x40')][_0xb814('0x41')](getTags(_0x54a7fb[_0xb814('0x42')],_0xb814('0x3a'))),'description':intUtil[_0xb814('0x3d')](_0x54a7fb[_0xb814('0x43')],_0x4d308a,'\x0a'),'_links':{'assigned_user':{'href':util[_0xb814('0x10')](_0xb814('0x44'),_0x2f8a2e['id']),'class':_0xb814('0x45')}},'message':{'direction':'in','body':intUtil['getString'](_0x54a7fb['Descriptions'],_0x4d308a,'\x0a')}},getCustomFields(_0x54a7fb['Fields'],_0x4d308a));return request({'uri':util[_0xb814('0x10')]('%s/customers/%d/cases',_0x4b9233[_0xb814('0x1a')],_0x26675a['id']),'method':'POST','body':_0x17549e});}exports[_0xb814('0x46')]=function(_0x44ff56,_0x9ef639,_0x2e97cc,_0x4fae23,_0x30fc57,_0x15f01a){var _0x2b23c7,_0x22cf27;_0x15f01a[_0xb814('0x1a')]=intUtil[_0xb814('0x47')](_0x15f01a['remoteUri']);_0x15f01a[_0xb814('0x48')]=intUtil[_0xb814('0x47')](_0x15f01a[_0xb814('0x48')]);if(_0x30fc57&&_0x30fc57[_0xb814('0x49')]){logger[_0xb814('0xe')](_0xb814('0x4a'),_0xb814('0x4b'));_0x9ef639['recordingURL']=util['format'](_0xb814('0x4c'),_0x15f01a[_0xb814('0x48')],_0x9ef639[_0xb814('0x4d')],md5(_0x9ef639[_0xb814('0x4d')]));}else{_0x9ef639[_0xb814('0x4e')]='';}headers[_0xb814('0x4f')]=getAuth(_0x15f01a);return getUser(_0x15f01a,_0x4fae23[_0xb814('0x50')])[_0xb814('0x12')](function(_0x2eb9b6){_0x2b23c7=_0x2eb9b6;logger[_0xb814('0xe')](_0xb814('0x51'),_0x2b23c7['id']);return getEndUser(_0x15f01a,_0x9ef639['calleridname'],_0x9ef639[_0xb814('0x52')]);})[_0xb814('0x12')](function(_0x4a76bb){_0x22cf27=_0x4a76bb;logger[_0xb814('0xe')]('The\x20Enduser\x20ID\x20is:',_0x22cf27['id']);return getTicket(_0x15f01a,_0x2b23c7,_0x22cf27,_0x2e97cc,_0x9ef639);})[_0xb814('0x12')](function(_0x37866f){if(_0x37866f){logger[_0xb814('0xe')](_0xb814('0x53'));logger[_0xb814('0xe')](_0xb814('0x54'),_0x37866f['id']);switch(_0x15f01a[_0xb814('0x36')]){case _0xb814('0x55'):logger[_0xb814('0xe')](_0xb814('0x4a'),'Displaying\x20ticket\x20to\x20agent...');emit(util['format'](_0xb814('0x56'),_0x4fae23[_0xb814('0x3a')]),_0xb814('0x57'),{'recordId':_0x37866f['id']});break;case _0xb814('0x58'):logger[_0xb814('0xe')](_0xb814('0x4a'),_0xb814('0x59'));emit(util['format'](_0xb814('0x56'),_0x4fae23[_0xb814('0x3a')]),_0xb814('0x5a'),{'uri':util['format'](_0xb814('0x5b'),_0x37866f['id'])});break;default:logger['error'](_0xb814('0x4a'),'Desk\x20account\x20type\x20not\x20recognized');}}})[_0xb814('0x5c')](function(_0x3cf8f8){console['error'](_0x3cf8f8);logger[_0xb814('0x5d')](_0xb814('0x4a'),JSON[_0xb814('0x5e')](_0x3cf8f8));});};exports['outbound']=function(_0x3da050,_0x5f0e58,_0x13bdcf,_0x158893,_0x4aed78,_0x39952d,_0x4a3f84){var _0x539be7,_0x3b9709;_0x39952d[_0xb814('0x1a')]=intUtil[_0xb814('0x47')](_0x39952d['remoteUri']);_0x39952d[_0xb814('0x48')]=intUtil['stripTrailingSlash'](_0x39952d[_0xb814('0x48')]);if(_0x4a3f84&&_0x4a3f84[_0xb814('0x5f')]&&_0x4a3f84['recordingFormat']!==_0xb814('0x60')){logger['info'](_0xb814('0x61'),_0xb814('0x4b'));_0x5f0e58[_0xb814('0x4e')]=util[_0xb814('0x10')](_0xb814('0x4c'),_0x39952d[_0xb814('0x48')],_0x5f0e58[_0xb814('0x4d')],md5(_0x5f0e58[_0xb814('0x4d')]));}headers['Authorization']=getAuth(_0x39952d);return getUser(_0x39952d,_0x158893[_0xb814('0x50')])[_0xb814('0x12')](function(_0x5d71d5){_0x539be7=_0x5d71d5;logger[_0xb814('0xe')](_0xb814('0x51'),_0x539be7['id']);return getEndUser(_0x39952d,_0x5f0e58['destcalleridname'],_0x5f0e58[_0xb814('0x62')]);})['then'](function(_0x48362c){_0x3b9709=_0x48362c;logger[_0xb814('0xe')]('The\x20Enduser\x20ID\x20is:',_0x3b9709['id']);return getTicket(_0x39952d,_0x539be7,_0x3b9709,_0x13bdcf,_0x5f0e58);})[_0xb814('0x12')](function(_0xd1cd8b){if(_0xd1cd8b){logger[_0xb814('0xe')]('Ticket\x20created!');logger[_0xb814('0xe')]('The\x20Ticket\x20ID\x20is:',_0xd1cd8b['id']);switch(_0x39952d[_0xb814('0x36')]){case _0xb814('0x55'):logger[_0xb814('0xe')](_0xb814('0x4a'),_0xb814('0x63'));emit(util[_0xb814('0x10')](_0xb814('0x56'),_0x158893[_0xb814('0x3a')]),_0xb814('0x57'),{'recordId':_0xd1cd8b['id']});break;case'newTab':logger[_0xb814('0xe')](_0xb814('0x4a'),_0xb814('0x59'));emit(util[_0xb814('0x10')](_0xb814('0x56'),_0x158893[_0xb814('0x3a')]),'trigger:browser:url',{'uri':util[_0xb814('0x10')]('%s/agent/tickets/%s',_0x39952d[_0xb814('0x1a')],_0xd1cd8b['id'])});break;default:logger[_0xb814('0x5d')](_0xb814('0x61'),'Desk\x20account\x20type\x20not\x20recognized');}}})[_0xb814('0x5c')](function(_0x579351){logger[_0xb814('0x5d')]('[OUTBOUND]',JSON[_0xb814('0x5e')](_0x579351));});};exports[_0xb814('0x64')]=function(_0xa03cd2,_0x1b024f,_0x3377d4,_0x167d82,_0x143518,_0x4d44e3){var _0x44088d,_0x51ca51;_0x4d44e3[_0xb814('0x1a')]=intUtil[_0xb814('0x47')](_0x4d44e3[_0xb814('0x1a')]);_0x4d44e3[_0xb814('0x48')]=intUtil[_0xb814('0x47')](_0x4d44e3[_0xb814('0x48')]);if(_0x143518&&_0x143518['monitor_format']){logger[_0xb814('0xe')]('['+_0x1b024f[_0xb814('0x65')]['toUpperCase']()+']',_0xb814('0x4b'));_0x1b024f[_0xb814('0x4e')]=util[_0xb814('0x10')](_0xb814('0x4c'),_0x4d44e3[_0xb814('0x48')],_0x1b024f['uniqueid'],md5(_0x1b024f[_0xb814('0x4d')]));}else{_0x1b024f['recordingURL']='';}headers[_0xb814('0x4f')]=getAuth(_0x4d44e3);return getUser(_0x4d44e3)[_0xb814('0x12')](function(_0x2645f6){_0x44088d=_0x2645f6;logger[_0xb814('0xe')](_0xb814('0x51'),_0x44088d['id']);return getEndUser(_0x4d44e3,_0x1b024f[_0xb814('0x66')],_0x1b024f['calleridnum']);})['then'](function(_0x5d064b){_0x51ca51=_0x5d064b;logger[_0xb814('0xe')]('The\x20Enduser\x20ID\x20is:',_0x51ca51['id']);return getTicket(_0x4d44e3,_0x44088d,_0x51ca51,_0x3377d4,_0x1b024f);})[_0xb814('0x12')](function(_0x1d3954){if(_0x1d3954){logger[_0xb814('0xe')]('Ticket\x20created!');logger[_0xb814('0xe')](_0xb814('0x54'),_0x1d3954['id']);}})[_0xb814('0x5c')](function(_0x5aabbe){logger[_0xb814('0x5d')]('['+_0x1b024f[_0xb814('0x65')][_0xb814('0x67')]()+']',JSON[_0xb814('0x5e')](_0x5aabbe));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff