// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xa30a=['abandoned','[ABANDONED]','catch','lodash','request-promise','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','desk','redis','defaults','localhost','emit','application/json','validateEmail','format','remoteUri','then','total_entries','_embedded','entries','info','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','[HTTP]','stringify','authType','%s:%s','token','%s/token:%s','username','Basic\x20%s','toString','base64','Searching\x20enduser\x20with\x20phone','%s/customers/search','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/customers','POST','work','length','map','forEach','type','string','nameField','customField','toLowerCase','content','idField','variable','variableName','custom_fields','Variable','name','priority','Creating\x20new\x20ticket...','getString','Subjects','phone','xCALLY','Motion','CTI','concat','Descriptions','/api/v2/users/%d','Fields','%s/customers/%d/cases','queue','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','integrationTab','trigger:desk:display','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','error','outbound','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','destcalleridnum','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','newTab','%s/agent/tickets/%s','Desk\x20account\x20type\x20not\x20recognized'];(function(_0x2cde3e,_0x1f2213){var _0x4dfdd7=function(_0x2d7fa5){while(--_0x2d7fa5){_0x2cde3e['push'](_0x2cde3e['shift']());}};_0x4dfdd7(++_0x1f2213);}(_0xa30a,0xd7));var _0xaa30=function(_0x14add3,_0x13ce8d){_0x14add3=_0x14add3-0x0;var _0x4a174f=_0xa30a[_0x14add3];return _0x4a174f;};'use strict';var _=require(_0xaa30('0x0'));var rp=require(_0xaa30('0x1'));var md5=require(_0xaa30('0x2'));var util=require('util');var Redis=require(_0xaa30('0x3'));var intUtil=require(_0xaa30('0x4'));var config=require(_0xaa30('0x5'));var logger=require(_0xaa30('0x6'))(_0xaa30('0x7'));config[_0xaa30('0x8')]=_[_0xaa30('0x9')](config['redis'],{'host':_0xaa30('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xaa30('0x8')]));function emit(_0x14fe09,_0x42dc22,_0x5d076a){io['to'](_0x14fe09)[_0xaa30('0xb')](_0x42dc22,_0x5d076a);}var headers={'Content-Type':_0xaa30('0xc'),'Accept':_0xaa30('0xc')};function getUser(_0x59d028,_0x14a6a6){if(intUtil[_0xaa30('0xd')](_0x14a6a6)===!![]){logger['info']('Getting\x20agent\x20with\x20email',_0x14a6a6);return request({'uri':util[_0xaa30('0xe')]('%s/users',_0x59d028[_0xaa30('0xf')])})[_0xaa30('0x10')](function(_0x426c85){if(_0x426c85[_0xaa30('0x11')]){return _['find'](_0x426c85[_0xaa30('0x12')][_0xaa30('0x13')],{'email':_0x14a6a6});}})[_0xaa30('0x10')](function(_0x50aad2){if(_0x50aad2){logger[_0xaa30('0x14')](_0xaa30('0x15'));return _0x50aad2;}else{logger[_0xaa30('0x14')](_0xaa30('0x16'));return request({'uri':util[_0xaa30('0xe')](_0xaa30('0x17'),_0x59d028[_0xaa30('0xf')])});}});}else{logger[_0xaa30('0x14')](_0xaa30('0x18'));return request({'uri':util[_0xaa30('0xe')]('%s/users/me',_0x59d028[_0xaa30('0xf')])});}}function request(_0x591478){logger['debug'](_0xaa30('0x19'),JSON[_0xaa30('0x1a')](_0x591478));return rp(_[_0xaa30('0x9')](_0x591478,{'method':'GET','headers':headers,'json':!![]}));}function getAuth(_0x54fa49){var _0x53f9fd;if(_0x54fa49[_0xaa30('0x1b')]==='basic'){_0x53f9fd=util[_0xaa30('0xe')](_0xaa30('0x1c'),_0x54fa49['username'],_0x54fa49['password']);}else if(_0x54fa49['authType']===_0xaa30('0x1d')){_0x53f9fd=util[_0xaa30('0xe')](_0xaa30('0x1e'),_0x54fa49[_0xaa30('0x1f')],_0x54fa49[_0xaa30('0x1d')]);}return util['format'](_0xaa30('0x20'),new Buffer(_0x53f9fd)[_0xaa30('0x21')](_0xaa30('0x22')));}function getEndUser(_0x2d9e35,_0x1ff442,_0x5885fe){logger[_0xaa30('0x14')](_0xaa30('0x23'),_0x5885fe);return request({'uri':util[_0xaa30('0xe')](_0xaa30('0x24'),_0x2d9e35['remoteUri']),'qs':{'phone':_0x5885fe}})[_0xaa30('0x10')](function(_0x1be54c){if(_0x1be54c[_0xaa30('0x11')]){logger[_0xaa30('0x14')](_0xaa30('0x25'));return _0x1be54c[_0xaa30('0x12')]['entries'][0x0];}else{logger[_0xaa30('0x14')](_0xaa30('0x26'));return request({'uri':util['format'](_0xaa30('0x27'),_0x2d9e35['remoteUri']),'method':_0xaa30('0x28'),'body':{'first_name':_0x1ff442,'title':_0x1ff442,'phone_numbers':[{'type':_0xaa30('0x29'),'value':_0x5885fe}]}});}});}function getTags(_0x2aabf8,_0xd1eb3a){var _0x37b4a6=[];if(_0x2aabf8&&_0x2aabf8[_0xaa30('0x2a')]>0x0){_0x37b4a6=_[_0xaa30('0x2b')](_0x2aabf8,_0xd1eb3a);}return _0x37b4a6;}function getCustomFields(_0x39f708,_0x1f288c){var _0x43fb30=[];var _0x44aa9b={'custom_fields':{}};if(_0x39f708[_0xaa30('0x2a')]>0x0){_[_0xaa30('0x2c')](_0x39f708,function(_0x46abb9){if(_0x46abb9[_0xaa30('0x2d')]===_0xaa30('0x2e')&&_0x46abb9[_0xaa30('0x2f')]&&!_0x46abb9[_0xaa30('0x30')]){_0x44aa9b[_0x46abb9['nameField'][_0xaa30('0x31')]()]=_0x46abb9[_0xaa30('0x32')][_0xaa30('0x21')]();}else if(_0x46abb9[_0xaa30('0x2d')]===_0xaa30('0x2e')&&_0x46abb9[_0xaa30('0x33')]&&_0x46abb9['customField']){_0x44aa9b['custom_fields'][_0x46abb9['idField']]=_0x46abb9[_0xaa30('0x32')][_0xaa30('0x21')]();}else if(_0x46abb9[_0xaa30('0x2d')]===_0xaa30('0x34')&&_0x46abb9[_0xaa30('0x35')]&&_0x46abb9['idField']&&_0x46abb9['customField']){_0x1f288c[_0x46abb9[_0xaa30('0x35')]]&&(_0x44aa9b[_0xaa30('0x36')][_0x46abb9['idField']]=_0x1f288c[_0x46abb9[_0xaa30('0x35')]]['toString']());}else if(_0x46abb9[_0xaa30('0x2d')]==='customVariable'&&_0x46abb9[_0xaa30('0x37')]&&_0x46abb9[_0xaa30('0x37')]['name']&&_0x46abb9[_0xaa30('0x33')]&&_0x46abb9[_0xaa30('0x30')]){_0x1f288c[_0x46abb9[_0xaa30('0x37')][_0xaa30('0x38')][_0xaa30('0x31')]()]&&(_0x44aa9b[_0xaa30('0x36')][_0x46abb9['idField']]=_0x1f288c[_0x46abb9[_0xaa30('0x37')][_0xaa30('0x38')]['toLowerCase']()][_0xaa30('0x21')]());}});}if(_0x44aa9b[_0xaa30('0x39')]){_0x44aa9b[_0xaa30('0x39')]=Number(_0x44aa9b['priority']);}return _0x44aa9b;}function getTicket(_0x4add3e,_0x28e256,_0x21ffb0,_0x1b41b2,_0x1b22ed){logger[_0xaa30('0x14')](_0xaa30('0x3a'));var _0x4dd5df=_['merge']({'subject':intUtil[_0xaa30('0x3b')](_0x1b41b2[_0xaa30('0x3c')],_0x1b22ed,'\x20'),'type':_0xaa30('0x3d'),'status':'new','labels':[_0xaa30('0x3e'),_0xaa30('0x3f'),_0xaa30('0x40')][_0xaa30('0x41')](getTags(_0x1b41b2['Tags'],_0xaa30('0x38'))),'description':intUtil[_0xaa30('0x3b')](_0x1b41b2[_0xaa30('0x42')],_0x1b22ed,'\x0a'),'_links':{'assigned_user':{'href':util[_0xaa30('0xe')](_0xaa30('0x43'),_0x28e256['id']),'class':'user'}},'message':{'direction':'in','body':intUtil[_0xaa30('0x3b')](_0x1b41b2[_0xaa30('0x42')],_0x1b22ed,'\x0a')}},getCustomFields(_0x1b41b2[_0xaa30('0x44')],_0x1b22ed));return request({'uri':util[_0xaa30('0xe')](_0xaa30('0x45'),_0x4add3e[_0xaa30('0xf')],_0x21ffb0['id']),'method':_0xaa30('0x28'),'body':_0x4dd5df});}exports[_0xaa30('0x46')]=function(_0x50c1fb,_0x59ef25,_0x18771d,_0x4a170a,_0x5208f8,_0x505295){var _0x234360,_0x5e22ac;_0x505295[_0xaa30('0xf')]=intUtil['stripTrailingSlash'](_0x505295[_0xaa30('0xf')]);_0x505295[_0xaa30('0x47')]=intUtil[_0xaa30('0x48')](_0x505295[_0xaa30('0x47')]);if(_0x5208f8&&_0x5208f8[_0xaa30('0x49')]){logger[_0xaa30('0x14')](_0xaa30('0x4a'),_0xaa30('0x4b'));_0x59ef25[_0xaa30('0x4c')]=util[_0xaa30('0xe')](_0xaa30('0x4d'),_0x505295['serverUrl'],_0x59ef25[_0xaa30('0x4e')],md5(_0x59ef25[_0xaa30('0x4e')]));}else{_0x59ef25[_0xaa30('0x4c')]='';}headers[_0xaa30('0x4f')]=getAuth(_0x505295);return getUser(_0x505295,_0x4a170a[_0xaa30('0x50')])['then'](function(_0x539a33){_0x234360=_0x539a33;logger[_0xaa30('0x14')]('The\x20User\x20ID\x20is:',_0x234360['id']);return getEndUser(_0x505295,_0x59ef25[_0xaa30('0x51')],_0x59ef25[_0xaa30('0x52')]);})[_0xaa30('0x10')](function(_0xb29ccc){_0x5e22ac=_0xb29ccc;logger[_0xaa30('0x14')](_0xaa30('0x53'),_0x5e22ac['id']);return getTicket(_0x505295,_0x234360,_0x5e22ac,_0x18771d,_0x59ef25);})[_0xaa30('0x10')](function(_0x535ce2){if(_0x535ce2){logger[_0xaa30('0x14')](_0xaa30('0x54'));logger[_0xaa30('0x14')]('The\x20Ticket\x20ID\x20is:',_0x535ce2['id']);switch(_0x505295[_0xaa30('0x2d')]){case _0xaa30('0x55'):logger['info'](_0xaa30('0x4a'),'Displaying\x20ticket\x20to\x20agent...');emit(util[_0xaa30('0xe')]('user:%s',_0x4a170a['name']),_0xaa30('0x56'),{'recordId':_0x535ce2['id']});break;case'newTab':logger['info'](_0xaa30('0x4a'),_0xaa30('0x57'));emit(util[_0xaa30('0xe')](_0xaa30('0x58'),_0x4a170a[_0xaa30('0x38')]),_0xaa30('0x59'),{'uri':util['format'](_0xaa30('0x5a'),_0x535ce2['id'])});break;default:logger[_0xaa30('0x5b')](_0xaa30('0x4a'),'Desk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x4e3fde){console['error'](_0x4e3fde);logger[_0xaa30('0x5b')](_0xaa30('0x4a'),JSON[_0xaa30('0x1a')](_0x4e3fde));});};exports[_0xaa30('0x5c')]=function(_0x1cb3f9,_0x1ed257,_0x5993ab,_0x11cf82,_0x2db9d5,_0x38fa33,_0x389814){var _0x5328c3,_0x2bfac7;_0x38fa33[_0xaa30('0xf')]=intUtil[_0xaa30('0x48')](_0x38fa33[_0xaa30('0xf')]);_0x38fa33[_0xaa30('0x47')]=intUtil['stripTrailingSlash'](_0x38fa33['serverUrl']);if(_0x389814&&_0x389814[_0xaa30('0x5d')]&&_0x389814[_0xaa30('0x5d')]!==_0xaa30('0x5e')){logger['info'](_0xaa30('0x5f'),'Recording\x20is\x20enabled!');_0x1ed257[_0xaa30('0x4c')]=util[_0xaa30('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x38fa33[_0xaa30('0x47')],_0x1ed257[_0xaa30('0x4e')],md5(_0x1ed257['uniqueid']));}headers[_0xaa30('0x4f')]=getAuth(_0x38fa33);return getUser(_0x38fa33,_0x11cf82['email'])['then'](function(_0x16cb58){_0x5328c3=_0x16cb58;logger[_0xaa30('0x14')](_0xaa30('0x60'),_0x5328c3['id']);return getEndUser(_0x38fa33,_0x1ed257['destcalleridname'],_0x1ed257[_0xaa30('0x61')]);})[_0xaa30('0x10')](function(_0x4745ae){_0x2bfac7=_0x4745ae;logger[_0xaa30('0x14')](_0xaa30('0x53'),_0x2bfac7['id']);return getTicket(_0x38fa33,_0x5328c3,_0x2bfac7,_0x5993ab,_0x1ed257);})[_0xaa30('0x10')](function(_0x429ac8){if(_0x429ac8){logger[_0xaa30('0x14')](_0xaa30('0x54'));logger[_0xaa30('0x14')](_0xaa30('0x62'),_0x429ac8['id']);switch(_0x38fa33[_0xaa30('0x2d')]){case _0xaa30('0x55'):logger['info'](_0xaa30('0x4a'),_0xaa30('0x63'));emit(util[_0xaa30('0xe')]('user:%s',_0x11cf82[_0xaa30('0x38')]),_0xaa30('0x56'),{'recordId':_0x429ac8['id']});break;case _0xaa30('0x64'):logger[_0xaa30('0x14')](_0xaa30('0x4a'),_0xaa30('0x57'));emit(util['format'](_0xaa30('0x58'),_0x11cf82['name']),_0xaa30('0x59'),{'uri':util[_0xaa30('0xe')](_0xaa30('0x65'),_0x38fa33[_0xaa30('0xf')],_0x429ac8['id'])});break;default:logger['error'](_0xaa30('0x5f'),_0xaa30('0x66'));}}})['catch'](function(_0x26f6f9){logger[_0xaa30('0x5b')](_0xaa30('0x5f'),JSON[_0xaa30('0x1a')](_0x26f6f9));});};exports[_0xaa30('0x67')]=function(_0x13ee8f,_0x5df995,_0x401f5f,_0x33b2ef,_0x3a8bdc,_0x13feb2){var _0x334ef1,_0x2865a7;_0x13feb2[_0xaa30('0xf')]=intUtil[_0xaa30('0x48')](_0x13feb2[_0xaa30('0xf')]);_0x13feb2[_0xaa30('0x47')]=intUtil[_0xaa30('0x48')](_0x13feb2[_0xaa30('0x47')]);if(_0x3a8bdc&&_0x3a8bdc[_0xaa30('0x49')]){logger['info'](_0xaa30('0x68'),'Recording\x20is\x20enabled!');_0x5df995[_0xaa30('0x4c')]=util['format'](_0xaa30('0x4d'),_0x13feb2[_0xaa30('0x47')],_0x5df995[_0xaa30('0x4e')],md5(_0x5df995['uniqueid']));}else{_0x5df995[_0xaa30('0x4c')]='';}headers[_0xaa30('0x4f')]=getAuth(_0x13feb2);return getUser(_0x13feb2)['then'](function(_0x5b06e){_0x334ef1=_0x5b06e;logger['info'](_0xaa30('0x60'),_0x334ef1['id']);return getEndUser(_0x13feb2,_0x5df995['calleridname'],_0x5df995['calleridnum']);})[_0xaa30('0x10')](function(_0x99d382){_0x2865a7=_0x99d382;logger[_0xaa30('0x14')](_0xaa30('0x53'),_0x2865a7['id']);return getTicket(_0x13feb2,_0x334ef1,_0x2865a7,_0x401f5f,_0x5df995);})[_0xaa30('0x10')](function(_0x35d41e){if(_0x35d41e){logger[_0xaa30('0x14')]('Ticket\x20created!');logger[_0xaa30('0x14')](_0xaa30('0x62'),_0x35d41e['id']);}})[_0xaa30('0x69')](function(_0x4aeb5d){logger[_0xaa30('0x5b')](_0xaa30('0x68'),JSON[_0xaa30('0x1a')](_0x4aeb5d));});};
\ No newline at end of file
+var _0x5fc3=['map','forEach','includes','string','picklist','nameField','customField','toLowerCase','content','type','custom_fields','variable','variableName','idField','Variable','name','priority','Creating\x20new\x20ticket...','merge','getString','phone','new','xCALLY','Motion','CTI','concat','Descriptions','/api/v2/users/%d','user','Fields','%s/customers/%d/cases','queue','stripTrailingSlash','serverUrl','monitor_format','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:desk:display','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','error','Desk\x20account\x20type\x20not\x20recognized','outbound','recordingFormat','none','recordingURL','The\x20User\x20ID\x20is:','destcalleridnum','Ticket\x20created!','[OUTBOUND]','unmanaged','lastevent','Recording\x20is\x20enabled!','lodash','request-promise','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','defaults','emit','application/json','info','Getting\x20agent\x20with\x20email','%s/users','remoteUri','total_entries','entries','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','format','%s/users/me','debug','stringify','authType','%s:%s','username','token','%s/token:%s','Basic\x20%s','toString','base64','Searching\x20enduser\x20with\x20phone','then','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','length'];(function(_0xdea41a,_0x552987){var _0x15d0d8=function(_0x1e0d0b){while(--_0x1e0d0b){_0xdea41a['push'](_0xdea41a['shift']());}};_0x15d0d8(++_0x552987);}(_0x5fc3,0xa8));var _0x35fc=function(_0x3a4318,_0x13c6eb){_0x3a4318=_0x3a4318-0x0;var _0x36d746=_0x5fc3[_0x3a4318];return _0x36d746;};'use strict';var _=require(_0x35fc('0x0'));var rp=require(_0x35fc('0x1'));var md5=require('md5');var util=require(_0x35fc('0x2'));var Redis=require(_0x35fc('0x3'));var intUtil=require(_0x35fc('0x4'));var config=require(_0x35fc('0x5'));var logger=require(_0x35fc('0x6'))('desk');config[_0x35fc('0x7')]=_[_0x35fc('0x8')](config[_0x35fc('0x7')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x35fc('0x7')]));function emit(_0x508b32,_0x16e153,_0x27524f){io['to'](_0x508b32)[_0x35fc('0x9')](_0x16e153,_0x27524f);}var headers={'Content-Type':_0x35fc('0xa'),'Accept':_0x35fc('0xa')};function getUser(_0xf9d3a6,_0x2051ab){if(intUtil['validateEmail'](_0x2051ab)===!![]){logger[_0x35fc('0xb')](_0x35fc('0xc'),_0x2051ab);return request({'uri':util['format'](_0x35fc('0xd'),_0xf9d3a6[_0x35fc('0xe')])})['then'](function(_0xda83fb){if(_0xda83fb[_0x35fc('0xf')]){return _['find'](_0xda83fb['_embedded'][_0x35fc('0x10')],{'email':_0x2051ab});}})['then'](function(_0x397738){if(_0x397738){logger[_0x35fc('0xb')](_0x35fc('0x11'));return _0x397738;}else{logger[_0x35fc('0xb')](_0x35fc('0x12'));return request({'uri':util['format']('%s/users/me',_0xf9d3a6['remoteUri'])});}});}else{logger['info'](_0x35fc('0x13'));return request({'uri':util[_0x35fc('0x14')](_0x35fc('0x15'),_0xf9d3a6[_0x35fc('0xe')])});}}function request(_0x227a49){logger[_0x35fc('0x16')]('[HTTP]',JSON[_0x35fc('0x17')](_0x227a49));return rp(_[_0x35fc('0x8')](_0x227a49,{'method':'GET','headers':headers,'json':!![]}));}function getAuth(_0x41e165){var _0x363e47;if(_0x41e165[_0x35fc('0x18')]==='basic'){_0x363e47=util[_0x35fc('0x14')](_0x35fc('0x19'),_0x41e165[_0x35fc('0x1a')],_0x41e165['password']);}else if(_0x41e165[_0x35fc('0x18')]===_0x35fc('0x1b')){_0x363e47=util[_0x35fc('0x14')](_0x35fc('0x1c'),_0x41e165[_0x35fc('0x1a')],_0x41e165[_0x35fc('0x1b')]);}return util[_0x35fc('0x14')](_0x35fc('0x1d'),new Buffer(_0x363e47)[_0x35fc('0x1e')](_0x35fc('0x1f')));}function getEndUser(_0x5bd2b8,_0x323aee,_0xd5399f){logger[_0x35fc('0xb')](_0x35fc('0x20'),_0xd5399f);return request({'uri':util[_0x35fc('0x14')]('%s/customers/search',_0x5bd2b8[_0x35fc('0xe')]),'qs':{'phone':_0xd5399f}})[_0x35fc('0x21')](function(_0x561bf8){if(_0x561bf8[_0x35fc('0xf')]){logger[_0x35fc('0xb')](_0x35fc('0x22'));return _0x561bf8['_embedded'][_0x35fc('0x10')][0x0];}else{logger['info'](_0x35fc('0x23'));return request({'uri':util[_0x35fc('0x14')]('%s/customers',_0x5bd2b8['remoteUri']),'method':_0x35fc('0x24'),'body':{'first_name':_0x323aee,'title':_0x323aee,'phone_numbers':[{'type':'work','value':_0xd5399f}]}});}});}function getTags(_0x274208,_0x1a5d92){var _0x57001c=[];if(_0x274208&&_0x274208[_0x35fc('0x25')]>0x0){_0x57001c=_[_0x35fc('0x26')](_0x274208,_0x1a5d92);}return _0x57001c;}function getCustomFields(_0x383837,_0x9f3c8a){var _0x3735da=[];var _0x134dfa={'custom_fields':{}};if(_0x383837[_0x35fc('0x25')]>0x0){_[_0x35fc('0x27')](_0x383837,function(_0x54aedc){if(_[_0x35fc('0x28')]([_0x35fc('0x29'),_0x35fc('0x2a')],_0x54aedc['type'])&&_0x54aedc[_0x35fc('0x2b')]&&!_0x54aedc[_0x35fc('0x2c')]){_0x134dfa[_0x54aedc[_0x35fc('0x2b')][_0x35fc('0x2d')]()]=_0x54aedc[_0x35fc('0x2e')][_0x35fc('0x1e')]();}else if(_[_0x35fc('0x28')]([_0x35fc('0x29'),_0x35fc('0x2a')],_0x54aedc[_0x35fc('0x2f')])&&_0x54aedc['idField']&&_0x54aedc['customField']){_0x134dfa[_0x35fc('0x30')][_0x54aedc['idField']]=_0x54aedc[_0x35fc('0x2e')][_0x35fc('0x1e')]();}else if(_0x54aedc[_0x35fc('0x2f')]===_0x35fc('0x31')&&_0x54aedc[_0x35fc('0x32')]&&_0x54aedc[_0x35fc('0x33')]&&_0x54aedc['customField']){_0x9f3c8a[_0x54aedc[_0x35fc('0x32')]]&&(_0x134dfa[_0x35fc('0x30')][_0x54aedc[_0x35fc('0x33')]]=_0x9f3c8a[_0x54aedc[_0x35fc('0x32')]][_0x35fc('0x1e')]());}else if(_0x54aedc[_0x35fc('0x2f')]==='customVariable'&&_0x54aedc[_0x35fc('0x34')]&&_0x54aedc[_0x35fc('0x34')][_0x35fc('0x35')]&&_0x54aedc['idField']&&_0x54aedc[_0x35fc('0x2c')]){_0x9f3c8a[_0x54aedc['Variable'][_0x35fc('0x35')][_0x35fc('0x2d')]()]&&(_0x134dfa[_0x35fc('0x30')][_0x54aedc[_0x35fc('0x33')]]=_0x9f3c8a[_0x54aedc['Variable']['name']['toLowerCase']()][_0x35fc('0x1e')]());}});}if(_0x134dfa['priority']){_0x134dfa[_0x35fc('0x36')]=Number(_0x134dfa['priority']);}return _0x134dfa;}function getTicket(_0x9c6b65,_0x1f2d66,_0x2ca9ac,_0x22b724,_0x1c10e0){logger[_0x35fc('0xb')](_0x35fc('0x37'));var _0x4ec0dc=_[_0x35fc('0x38')]({'subject':intUtil[_0x35fc('0x39')](_0x22b724['Subjects'],_0x1c10e0,'\x20'),'type':_0x35fc('0x3a'),'status':_0x35fc('0x3b'),'labels':[_0x35fc('0x3c'),_0x35fc('0x3d'),_0x35fc('0x3e')][_0x35fc('0x3f')](getTags(_0x22b724['Tags'],_0x35fc('0x35'))),'description':intUtil[_0x35fc('0x39')](_0x22b724[_0x35fc('0x40')],_0x1c10e0,'\x0a'),'_links':{'assigned_user':{'href':util['format'](_0x35fc('0x41'),_0x1f2d66['id']),'class':_0x35fc('0x42')}},'message':{'direction':'in','body':intUtil['getString'](_0x22b724[_0x35fc('0x40')],_0x1c10e0,'\x0a')}},getCustomFields(_0x22b724[_0x35fc('0x43')],_0x1c10e0));return request({'uri':util[_0x35fc('0x14')](_0x35fc('0x44'),_0x9c6b65[_0x35fc('0xe')],_0x2ca9ac['id']),'method':_0x35fc('0x24'),'body':_0x4ec0dc});}exports[_0x35fc('0x45')]=function(_0x3ec51f,_0x5a7e9e,_0x596e83,_0x210d5d,_0x36fcf9,_0x4fdc6d){var _0x5c2e5c,_0x4ff202;_0x4fdc6d[_0x35fc('0xe')]=intUtil[_0x35fc('0x46')](_0x4fdc6d['remoteUri']);_0x4fdc6d[_0x35fc('0x47')]=intUtil[_0x35fc('0x46')](_0x4fdc6d[_0x35fc('0x47')]);if(_0x36fcf9&&_0x36fcf9[_0x35fc('0x48')]){logger['info']('[QUEUE]','Recording\x20is\x20enabled!');_0x5a7e9e['recordingURL']=util['format'](_0x35fc('0x49'),_0x4fdc6d[_0x35fc('0x47')],_0x5a7e9e['uniqueid'],md5(_0x5a7e9e[_0x35fc('0x4a')]));}else{_0x5a7e9e['recordingURL']='';}headers[_0x35fc('0x4b')]=getAuth(_0x4fdc6d);return getUser(_0x4fdc6d,_0x210d5d[_0x35fc('0x4c')])[_0x35fc('0x21')](function(_0x2de5d1){_0x5c2e5c=_0x2de5d1;logger[_0x35fc('0xb')]('The\x20User\x20ID\x20is:',_0x5c2e5c['id']);return getEndUser(_0x4fdc6d,_0x5a7e9e[_0x35fc('0x4d')],_0x5a7e9e[_0x35fc('0x4e')]);})['then'](function(_0x18181b){_0x4ff202=_0x18181b;logger[_0x35fc('0xb')](_0x35fc('0x4f'),_0x4ff202['id']);return getTicket(_0x4fdc6d,_0x5c2e5c,_0x4ff202,_0x596e83,_0x5a7e9e);})[_0x35fc('0x21')](function(_0x5bc8c3){if(_0x5bc8c3){logger[_0x35fc('0xb')]('Ticket\x20created!');logger['info'](_0x35fc('0x50'),_0x5bc8c3['id']);switch(_0x4fdc6d[_0x35fc('0x2f')]){case _0x35fc('0x51'):logger[_0x35fc('0xb')](_0x35fc('0x52'),_0x35fc('0x53'));emit(util[_0x35fc('0x14')](_0x35fc('0x54'),_0x210d5d['name']),_0x35fc('0x55'),{'recordId':_0x5bc8c3['id']});break;case _0x35fc('0x56'):logger[_0x35fc('0xb')](_0x35fc('0x52'),_0x35fc('0x57'));emit(util[_0x35fc('0x14')](_0x35fc('0x54'),_0x210d5d[_0x35fc('0x35')]),_0x35fc('0x58'),{'uri':util[_0x35fc('0x14')](_0x35fc('0x59'),_0x5bc8c3['id'])});break;default:logger[_0x35fc('0x5a')](_0x35fc('0x52'),_0x35fc('0x5b'));}}})['catch'](function(_0x553ed6){console[_0x35fc('0x5a')](_0x553ed6);logger[_0x35fc('0x5a')](_0x35fc('0x52'),JSON[_0x35fc('0x17')](_0x553ed6));});};exports[_0x35fc('0x5c')]=function(_0x3e6494,_0x4a4798,_0x4f024c,_0x388521,_0x19b2ce,_0x395d63,_0x38bc78){var _0x5b2595,_0x467980;_0x395d63[_0x35fc('0xe')]=intUtil['stripTrailingSlash'](_0x395d63[_0x35fc('0xe')]);_0x395d63[_0x35fc('0x47')]=intUtil['stripTrailingSlash'](_0x395d63[_0x35fc('0x47')]);if(_0x38bc78&&_0x38bc78[_0x35fc('0x5d')]&&_0x38bc78[_0x35fc('0x5d')]!==_0x35fc('0x5e')){logger['info']('[OUTBOUND]','Recording\x20is\x20enabled!');_0x4a4798[_0x35fc('0x5f')]=util[_0x35fc('0x14')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x395d63[_0x35fc('0x47')],_0x4a4798[_0x35fc('0x4a')],md5(_0x4a4798[_0x35fc('0x4a')]));}headers[_0x35fc('0x4b')]=getAuth(_0x395d63);return getUser(_0x395d63,_0x388521[_0x35fc('0x4c')])['then'](function(_0x2d9d45){_0x5b2595=_0x2d9d45;logger[_0x35fc('0xb')](_0x35fc('0x60'),_0x5b2595['id']);return getEndUser(_0x395d63,_0x4a4798['destcalleridname'],_0x4a4798[_0x35fc('0x61')]);})[_0x35fc('0x21')](function(_0x47fb1a){_0x467980=_0x47fb1a;logger[_0x35fc('0xb')](_0x35fc('0x4f'),_0x467980['id']);return getTicket(_0x395d63,_0x5b2595,_0x467980,_0x4f024c,_0x4a4798);})[_0x35fc('0x21')](function(_0x1c4c33){if(_0x1c4c33){logger[_0x35fc('0xb')](_0x35fc('0x62'));logger[_0x35fc('0xb')](_0x35fc('0x50'),_0x1c4c33['id']);switch(_0x395d63['type']){case _0x35fc('0x51'):logger[_0x35fc('0xb')](_0x35fc('0x52'),'Displaying\x20ticket\x20to\x20agent...');emit(util[_0x35fc('0x14')]('user:%s',_0x388521['name']),'trigger:desk:display',{'recordId':_0x1c4c33['id']});break;case _0x35fc('0x56'):logger[_0x35fc('0xb')](_0x35fc('0x52'),_0x35fc('0x57'));emit(util[_0x35fc('0x14')]('user:%s',_0x388521['name']),'trigger:browser:url',{'uri':util['format']('%s/agent/tickets/%s',_0x395d63[_0x35fc('0xe')],_0x1c4c33['id'])});break;default:logger[_0x35fc('0x5a')](_0x35fc('0x63'),_0x35fc('0x5b'));}}})['catch'](function(_0x458eb8){logger[_0x35fc('0x5a')](_0x35fc('0x63'),JSON[_0x35fc('0x17')](_0x458eb8));});};exports[_0x35fc('0x64')]=function(_0x1d0e53,_0x27071b,_0x2127e0,_0x462ceb,_0x4c3ace,_0x35d7c8){var _0x47c75f,_0xfbd737;_0x35d7c8[_0x35fc('0xe')]=intUtil[_0x35fc('0x46')](_0x35d7c8[_0x35fc('0xe')]);_0x35d7c8['serverUrl']=intUtil[_0x35fc('0x46')](_0x35d7c8['serverUrl']);if(_0x4c3ace&&_0x4c3ace['monitor_format']){logger['info']('['+_0x27071b[_0x35fc('0x65')]['toUpperCase']()+']',_0x35fc('0x66'));_0x27071b['recordingURL']=util[_0x35fc('0x14')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x35d7c8[_0x35fc('0x47')],_0x27071b[_0x35fc('0x4a')],md5(_0x27071b[_0x35fc('0x4a')]));}else{_0x27071b[_0x35fc('0x5f')]='';}headers['Authorization']=getAuth(_0x35d7c8);return getUser(_0x35d7c8)[_0x35fc('0x21')](function(_0x1e2214){_0x47c75f=_0x1e2214;logger[_0x35fc('0xb')]('The\x20User\x20ID\x20is:',_0x47c75f['id']);return getEndUser(_0x35d7c8,_0x27071b[_0x35fc('0x4d')],_0x27071b[_0x35fc('0x4e')]);})[_0x35fc('0x21')](function(_0x3c1b56){_0xfbd737=_0x3c1b56;logger[_0x35fc('0xb')](_0x35fc('0x4f'),_0xfbd737['id']);return getTicket(_0x35d7c8,_0x47c75f,_0xfbd737,_0x2127e0,_0x27071b);})[_0x35fc('0x21')](function(_0x4464d5){if(_0x4464d5){logger['info'](_0x35fc('0x62'));logger[_0x35fc('0xb')](_0x35fc('0x50'),_0x4464d5['id']);}})['catch'](function(_0x1c88d8){logger[_0x35fc('0x5a')]('['+_0x27071b['lastevent']['toUpperCase']()+']',JSON[_0x35fc('0x17')](_0x1c88d8));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff