// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x9957=['Motion','CTI','concat','Tags','/api/v2/users/%d','Descriptions','%s/customers/%d/cases','serverUrl','stripTrailingSlash','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:desk:display','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','Desk\x20account\x20type\x20not\x20recognized','error','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','integrationTab','newTab','%s/agent/tickets/%s','catch','unmanaged','monitor_format','lastevent','The\x20Ticket\x20ID\x20is:','toUpperCase','lodash','request-promise','md5','util','./util','../../../../config/environment','../../../../config/logger','desk','defaults','redis','localhost','socket.io-emitter','emit','application/json','validateEmail','info','Getting\x20agent\x20with\x20email','format','remoteUri','then','total_entries','find','_embedded','entries','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','[HTTP]','stringify','GET','password','authType','token','Basic\x20%s','toString','base64','Searching\x20enduser\x20with\x20phone','%s/customers/search','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/customers','POST','work','map','includes','string','picklist','type','nameField','customField','content','idField','custom_fields','variable','variableName','customVariable','name','Variable','toLowerCase','priority','Creating\x20new\x20ticket...','merge','getString','Subjects','phone','new','xCALLY'];(function(_0x2f7223,_0x37967f){var _0xc2f7e2=function(_0x56036c){while(--_0x56036c){_0x2f7223['push'](_0x2f7223['shift']());}};_0xc2f7e2(++_0x37967f);}(_0x9957,0x93));var _0x7995=function(_0x2dafbe,_0x5d04de){_0x2dafbe=_0x2dafbe-0x0;var _0x58a45a=_0x9957[_0x2dafbe];return _0x58a45a;};'use strict';var _=require(_0x7995('0x0'));var rp=require(_0x7995('0x1'));var md5=require(_0x7995('0x2'));var util=require(_0x7995('0x3'));var Redis=require('ioredis');var intUtil=require(_0x7995('0x4'));var config=require(_0x7995('0x5'));var logger=require(_0x7995('0x6'))(_0x7995('0x7'));config['redis']=_[_0x7995('0x8')](config[_0x7995('0x9')],{'host':_0x7995('0xa'),'port':0x18eb});var io=require(_0x7995('0xb'))(new Redis(config[_0x7995('0x9')]));function emit(_0x326741,_0x4996ca,_0x465276){io['to'](_0x326741)[_0x7995('0xc')](_0x4996ca,_0x465276);}var headers={'Content-Type':'application/json','Accept':_0x7995('0xd')};function getUser(_0x3116fb,_0x18c8a3){if(intUtil[_0x7995('0xe')](_0x18c8a3)===!![]){logger[_0x7995('0xf')](_0x7995('0x10'),_0x18c8a3);return request({'uri':util[_0x7995('0x11')]('%s/users',_0x3116fb[_0x7995('0x12')])})[_0x7995('0x13')](function(_0x581f22){if(_0x581f22[_0x7995('0x14')]){return _[_0x7995('0x15')](_0x581f22[_0x7995('0x16')][_0x7995('0x17')],{'email':_0x18c8a3});}})[_0x7995('0x13')](function(_0x23999f){if(_0x23999f){logger[_0x7995('0xf')]('Agent\x20found!');return _0x23999f;}else{logger['info'](_0x7995('0x18'));return request({'uri':util[_0x7995('0x11')](_0x7995('0x19'),_0x3116fb[_0x7995('0x12')])});}});}else{logger[_0x7995('0xf')](_0x7995('0x1a'));return request({'uri':util[_0x7995('0x11')](_0x7995('0x19'),_0x3116fb['remoteUri'])});}}function request(_0x2eeacc){logger['debug'](_0x7995('0x1b'),JSON[_0x7995('0x1c')](_0x2eeacc));return rp(_[_0x7995('0x8')](_0x2eeacc,{'method':_0x7995('0x1d'),'headers':headers,'json':!![]}));}function getAuth(_0x1e1415){var _0x37a7d4;if(_0x1e1415['authType']==='basic'){_0x37a7d4=util[_0x7995('0x11')]('%s:%s',_0x1e1415['username'],_0x1e1415[_0x7995('0x1e')]);}else if(_0x1e1415[_0x7995('0x1f')]==='token'){_0x37a7d4=util[_0x7995('0x11')]('%s/token:%s',_0x1e1415['username'],_0x1e1415[_0x7995('0x20')]);}return util[_0x7995('0x11')](_0x7995('0x21'),new Buffer(_0x37a7d4)[_0x7995('0x22')](_0x7995('0x23')));}function getEndUser(_0x1c278a,_0x5d40ae,_0x32a09a){logger[_0x7995('0xf')](_0x7995('0x24'),_0x32a09a);return request({'uri':util[_0x7995('0x11')](_0x7995('0x25'),_0x1c278a[_0x7995('0x12')]),'qs':{'phone':_0x32a09a}})[_0x7995('0x13')](function(_0x472195){if(_0x472195['total_entries']){logger[_0x7995('0xf')](_0x7995('0x26'));return _0x472195[_0x7995('0x16')][_0x7995('0x17')][0x0];}else{logger[_0x7995('0xf')](_0x7995('0x27'));return request({'uri':util['format'](_0x7995('0x28'),_0x1c278a['remoteUri']),'method':_0x7995('0x29'),'body':{'first_name':_0x5d40ae,'title':_0x5d40ae,'phone_numbers':[{'type':_0x7995('0x2a'),'value':_0x32a09a}]}});}});}function getTags(_0xf16cc2,_0x132a42){var _0x11c1eb=[];if(_0xf16cc2&&_0xf16cc2['length']>0x0){_0x11c1eb=_[_0x7995('0x2b')](_0xf16cc2,_0x132a42);}return _0x11c1eb;}function getCustomFields(_0x514445,_0x456a28){var _0x3250e0=[];var _0x4253e5={'custom_fields':{}};if(_0x514445['length']>0x0){_['forEach'](_0x514445,function(_0x48e573){if(_[_0x7995('0x2c')]([_0x7995('0x2d'),_0x7995('0x2e')],_0x48e573[_0x7995('0x2f')])&&_0x48e573[_0x7995('0x30')]&&!_0x48e573[_0x7995('0x31')]){_0x4253e5[_0x48e573['nameField']['toLowerCase']()]=_0x48e573[_0x7995('0x32')]['toString']();}else if(_[_0x7995('0x2c')]([_0x7995('0x2d'),_0x7995('0x2e')],_0x48e573[_0x7995('0x2f')])&&_0x48e573[_0x7995('0x33')]&&_0x48e573['customField']){_0x4253e5[_0x7995('0x34')][_0x48e573[_0x7995('0x33')]]=_0x48e573['content']['toString']();}else if(_0x48e573['type']===_0x7995('0x35')&&_0x48e573[_0x7995('0x36')]&&_0x48e573['idField']&&_0x48e573[_0x7995('0x31')]){_0x456a28[_0x48e573['variableName']]&&(_0x4253e5[_0x7995('0x34')][_0x48e573[_0x7995('0x33')]]=_0x456a28[_0x48e573[_0x7995('0x36')]]['toString']());}else if(_0x48e573['type']===_0x7995('0x37')&&_0x48e573['Variable']&&_0x48e573['Variable'][_0x7995('0x38')]&&_0x48e573[_0x7995('0x33')]&&_0x48e573['customField']){_0x456a28[_0x48e573[_0x7995('0x39')][_0x7995('0x38')][_0x7995('0x3a')]()]&&(_0x4253e5[_0x7995('0x34')][_0x48e573[_0x7995('0x33')]]=_0x456a28[_0x48e573['Variable'][_0x7995('0x38')][_0x7995('0x3a')]()][_0x7995('0x22')]());}});}if(_0x4253e5[_0x7995('0x3b')]){_0x4253e5['priority']=Number(_0x4253e5[_0x7995('0x3b')]);}return _0x4253e5;}function getTicket(_0x235df7,_0x3eb04f,_0xe5ea43,_0x1f5bee,_0x1035dc){logger['info'](_0x7995('0x3c'));var _0x3be298=_[_0x7995('0x3d')]({'subject':intUtil[_0x7995('0x3e')](_0x1f5bee[_0x7995('0x3f')],_0x1035dc,'\x20'),'type':_0x7995('0x40'),'status':_0x7995('0x41'),'labels':[_0x7995('0x42'),_0x7995('0x43'),_0x7995('0x44')][_0x7995('0x45')](getTags(_0x1f5bee[_0x7995('0x46')],_0x7995('0x38'))),'description':intUtil['getString'](_0x1f5bee['Descriptions'],_0x1035dc,'\x0a'),'_links':{'assigned_user':{'href':util[_0x7995('0x11')](_0x7995('0x47'),_0x3eb04f['id']),'class':'user'}},'message':{'direction':'in','body':intUtil['getString'](_0x1f5bee[_0x7995('0x48')],_0x1035dc,'\x0a')}},getCustomFields(_0x1f5bee['Fields'],_0x1035dc));return request({'uri':util['format'](_0x7995('0x49'),_0x235df7[_0x7995('0x12')],_0xe5ea43['id']),'method':_0x7995('0x29'),'body':_0x3be298});}exports['queue']=function(_0x46ac4f,_0x5e85b9,_0x3993b5,_0x5a8881,_0x493066,_0x39c5b8){var _0x403f54,_0xc04e5;_0x39c5b8[_0x7995('0x12')]=intUtil['stripTrailingSlash'](_0x39c5b8[_0x7995('0x12')]);_0x39c5b8[_0x7995('0x4a')]=intUtil[_0x7995('0x4b')](_0x39c5b8[_0x7995('0x4a')]);if(_0x493066&&_0x493066['monitor_format']){logger['info'](_0x7995('0x4c'),'Recording\x20is\x20enabled!');_0x5e85b9[_0x7995('0x4d')]=util['format'](_0x7995('0x4e'),_0x39c5b8['serverUrl'],_0x5e85b9[_0x7995('0x4f')],md5(_0x5e85b9[_0x7995('0x4f')]));}else{_0x5e85b9['recordingURL']='';}headers[_0x7995('0x50')]=getAuth(_0x39c5b8);return getUser(_0x39c5b8,_0x5a8881[_0x7995('0x51')])[_0x7995('0x13')](function(_0xb70a51){_0x403f54=_0xb70a51;logger['info'](_0x7995('0x52'),_0x403f54['id']);return getEndUser(_0x39c5b8,_0x5e85b9[_0x7995('0x53')],_0x5e85b9[_0x7995('0x54')]);})['then'](function(_0xe228a5){_0xc04e5=_0xe228a5;logger[_0x7995('0xf')](_0x7995('0x55'),_0xc04e5['id']);return getTicket(_0x39c5b8,_0x403f54,_0xc04e5,_0x3993b5,_0x5e85b9);})[_0x7995('0x13')](function(_0x255313){if(_0x255313){logger['info'](_0x7995('0x56'));logger[_0x7995('0xf')]('The\x20Ticket\x20ID\x20is:',_0x255313['id']);switch(_0x39c5b8[_0x7995('0x2f')]){case'integrationTab':logger[_0x7995('0xf')](_0x7995('0x4c'),_0x7995('0x57'));emit(util[_0x7995('0x11')](_0x7995('0x58'),_0x5a8881[_0x7995('0x38')]),_0x7995('0x59'),{'recordId':_0x255313['id']});break;case'newTab':logger[_0x7995('0xf')](_0x7995('0x4c'),_0x7995('0x5a'));emit(util['format'](_0x7995('0x58'),_0x5a8881[_0x7995('0x38')]),_0x7995('0x5b'),{'uri':util['format']('https://xcally.desk.com/web/agent/case/%d',_0x255313['id'])});break;default:logger['error'](_0x7995('0x4c'),_0x7995('0x5c'));}}})['catch'](function(_0x1cd85){console[_0x7995('0x5d')](_0x1cd85);logger[_0x7995('0x5d')](_0x7995('0x4c'),JSON[_0x7995('0x1c')](_0x1cd85));});};exports['outbound']=function(_0x29ee32,_0x4ab09f,_0x14fe7f,_0x33c801,_0x206d2a,_0x50c7b5,_0x5e1f34){var _0x54e2b1,_0x563f8e;_0x50c7b5[_0x7995('0x12')]=intUtil[_0x7995('0x4b')](_0x50c7b5[_0x7995('0x12')]);_0x50c7b5[_0x7995('0x4a')]=intUtil[_0x7995('0x4b')](_0x50c7b5[_0x7995('0x4a')]);if(_0x5e1f34&&_0x5e1f34[_0x7995('0x5e')]&&_0x5e1f34[_0x7995('0x5e')]!==_0x7995('0x5f')){logger[_0x7995('0xf')](_0x7995('0x60'),_0x7995('0x61'));_0x4ab09f[_0x7995('0x4d')]=util[_0x7995('0x11')](_0x7995('0x4e'),_0x50c7b5[_0x7995('0x4a')],_0x4ab09f[_0x7995('0x4f')],md5(_0x4ab09f[_0x7995('0x4f')]));}headers[_0x7995('0x50')]=getAuth(_0x50c7b5);return getUser(_0x50c7b5,_0x33c801['email'])[_0x7995('0x13')](function(_0x630737){_0x54e2b1=_0x630737;logger[_0x7995('0xf')](_0x7995('0x52'),_0x54e2b1['id']);return getEndUser(_0x50c7b5,_0x4ab09f['destcalleridname'],_0x4ab09f['destcalleridnum']);})[_0x7995('0x13')](function(_0x197b52){_0x563f8e=_0x197b52;logger[_0x7995('0xf')](_0x7995('0x55'),_0x563f8e['id']);return getTicket(_0x50c7b5,_0x54e2b1,_0x563f8e,_0x14fe7f,_0x4ab09f);})['then'](function(_0x13cd7b){if(_0x13cd7b){logger[_0x7995('0xf')](_0x7995('0x56'));logger[_0x7995('0xf')]('The\x20Ticket\x20ID\x20is:',_0x13cd7b['id']);switch(_0x50c7b5['type']){case _0x7995('0x62'):logger[_0x7995('0xf')](_0x7995('0x4c'),_0x7995('0x57'));emit(util[_0x7995('0x11')](_0x7995('0x58'),_0x33c801[_0x7995('0x38')]),_0x7995('0x59'),{'recordId':_0x13cd7b['id']});break;case _0x7995('0x63'):logger['info'](_0x7995('0x4c'),_0x7995('0x5a'));emit(util[_0x7995('0x11')](_0x7995('0x58'),_0x33c801['name']),'trigger:browser:url',{'uri':util[_0x7995('0x11')](_0x7995('0x64'),_0x50c7b5['remoteUri'],_0x13cd7b['id'])});break;default:logger[_0x7995('0x5d')](_0x7995('0x60'),_0x7995('0x5c'));}}})[_0x7995('0x65')](function(_0x32cb04){logger['error'](_0x7995('0x60'),JSON['stringify'](_0x32cb04));});};exports[_0x7995('0x66')]=function(_0xe31dcb,_0x1722e2,_0x25b534,_0x4388c1,_0xeb8920,_0x2b3c1d){var _0x44372a,_0x10f012;_0x2b3c1d[_0x7995('0x12')]=intUtil[_0x7995('0x4b')](_0x2b3c1d[_0x7995('0x12')]);_0x2b3c1d['serverUrl']=intUtil[_0x7995('0x4b')](_0x2b3c1d[_0x7995('0x4a')]);if(_0xeb8920&&_0xeb8920[_0x7995('0x67')]){logger[_0x7995('0xf')]('['+_0x1722e2[_0x7995('0x68')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x1722e2[_0x7995('0x4d')]=util[_0x7995('0x11')](_0x7995('0x4e'),_0x2b3c1d[_0x7995('0x4a')],_0x1722e2['uniqueid'],md5(_0x1722e2[_0x7995('0x4f')]));}else{_0x1722e2['recordingURL']='';}headers['Authorization']=getAuth(_0x2b3c1d);return getUser(_0x2b3c1d)[_0x7995('0x13')](function(_0x36d27d){_0x44372a=_0x36d27d;logger[_0x7995('0xf')](_0x7995('0x52'),_0x44372a['id']);return getEndUser(_0x2b3c1d,_0x1722e2[_0x7995('0x53')],_0x1722e2[_0x7995('0x54')]);})[_0x7995('0x13')](function(_0x13dc73){_0x10f012=_0x13dc73;logger[_0x7995('0xf')](_0x7995('0x55'),_0x10f012['id']);return getTicket(_0x2b3c1d,_0x44372a,_0x10f012,_0x25b534,_0x1722e2);})['then'](function(_0x2dc1f7){if(_0x2dc1f7){logger[_0x7995('0xf')](_0x7995('0x56'));logger['info'](_0x7995('0x69'),_0x2dc1f7['id']);}})[_0x7995('0x65')](function(_0x705f0){logger[_0x7995('0x5d')]('['+_0x1722e2[_0x7995('0x68')][_0x7995('0x6a')]()+']',JSON[_0x7995('0x1c')](_0x705f0));});};
\ No newline at end of file
+var _0x5fc3=['map','forEach','includes','string','picklist','nameField','customField','toLowerCase','content','type','custom_fields','variable','variableName','idField','Variable','name','priority','Creating\x20new\x20ticket...','merge','getString','phone','new','xCALLY','Motion','CTI','concat','Descriptions','/api/v2/users/%d','user','Fields','%s/customers/%d/cases','queue','stripTrailingSlash','serverUrl','monitor_format','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:desk:display','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','error','Desk\x20account\x20type\x20not\x20recognized','outbound','recordingFormat','none','recordingURL','The\x20User\x20ID\x20is:','destcalleridnum','Ticket\x20created!','[OUTBOUND]','unmanaged','lastevent','Recording\x20is\x20enabled!','lodash','request-promise','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','defaults','emit','application/json','info','Getting\x20agent\x20with\x20email','%s/users','remoteUri','total_entries','entries','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','format','%s/users/me','debug','stringify','authType','%s:%s','username','token','%s/token:%s','Basic\x20%s','toString','base64','Searching\x20enduser\x20with\x20phone','then','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','length'];(function(_0xdea41a,_0x552987){var _0x15d0d8=function(_0x1e0d0b){while(--_0x1e0d0b){_0xdea41a['push'](_0xdea41a['shift']());}};_0x15d0d8(++_0x552987);}(_0x5fc3,0xa8));var _0x35fc=function(_0x3a4318,_0x13c6eb){_0x3a4318=_0x3a4318-0x0;var _0x36d746=_0x5fc3[_0x3a4318];return _0x36d746;};'use strict';var _=require(_0x35fc('0x0'));var rp=require(_0x35fc('0x1'));var md5=require('md5');var util=require(_0x35fc('0x2'));var Redis=require(_0x35fc('0x3'));var intUtil=require(_0x35fc('0x4'));var config=require(_0x35fc('0x5'));var logger=require(_0x35fc('0x6'))('desk');config[_0x35fc('0x7')]=_[_0x35fc('0x8')](config[_0x35fc('0x7')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x35fc('0x7')]));function emit(_0x508b32,_0x16e153,_0x27524f){io['to'](_0x508b32)[_0x35fc('0x9')](_0x16e153,_0x27524f);}var headers={'Content-Type':_0x35fc('0xa'),'Accept':_0x35fc('0xa')};function getUser(_0xf9d3a6,_0x2051ab){if(intUtil['validateEmail'](_0x2051ab)===!![]){logger[_0x35fc('0xb')](_0x35fc('0xc'),_0x2051ab);return request({'uri':util['format'](_0x35fc('0xd'),_0xf9d3a6[_0x35fc('0xe')])})['then'](function(_0xda83fb){if(_0xda83fb[_0x35fc('0xf')]){return _['find'](_0xda83fb['_embedded'][_0x35fc('0x10')],{'email':_0x2051ab});}})['then'](function(_0x397738){if(_0x397738){logger[_0x35fc('0xb')](_0x35fc('0x11'));return _0x397738;}else{logger[_0x35fc('0xb')](_0x35fc('0x12'));return request({'uri':util['format']('%s/users/me',_0xf9d3a6['remoteUri'])});}});}else{logger['info'](_0x35fc('0x13'));return request({'uri':util[_0x35fc('0x14')](_0x35fc('0x15'),_0xf9d3a6[_0x35fc('0xe')])});}}function request(_0x227a49){logger[_0x35fc('0x16')]('[HTTP]',JSON[_0x35fc('0x17')](_0x227a49));return rp(_[_0x35fc('0x8')](_0x227a49,{'method':'GET','headers':headers,'json':!![]}));}function getAuth(_0x41e165){var _0x363e47;if(_0x41e165[_0x35fc('0x18')]==='basic'){_0x363e47=util[_0x35fc('0x14')](_0x35fc('0x19'),_0x41e165[_0x35fc('0x1a')],_0x41e165['password']);}else if(_0x41e165[_0x35fc('0x18')]===_0x35fc('0x1b')){_0x363e47=util[_0x35fc('0x14')](_0x35fc('0x1c'),_0x41e165[_0x35fc('0x1a')],_0x41e165[_0x35fc('0x1b')]);}return util[_0x35fc('0x14')](_0x35fc('0x1d'),new Buffer(_0x363e47)[_0x35fc('0x1e')](_0x35fc('0x1f')));}function getEndUser(_0x5bd2b8,_0x323aee,_0xd5399f){logger[_0x35fc('0xb')](_0x35fc('0x20'),_0xd5399f);return request({'uri':util[_0x35fc('0x14')]('%s/customers/search',_0x5bd2b8[_0x35fc('0xe')]),'qs':{'phone':_0xd5399f}})[_0x35fc('0x21')](function(_0x561bf8){if(_0x561bf8[_0x35fc('0xf')]){logger[_0x35fc('0xb')](_0x35fc('0x22'));return _0x561bf8['_embedded'][_0x35fc('0x10')][0x0];}else{logger['info'](_0x35fc('0x23'));return request({'uri':util[_0x35fc('0x14')]('%s/customers',_0x5bd2b8['remoteUri']),'method':_0x35fc('0x24'),'body':{'first_name':_0x323aee,'title':_0x323aee,'phone_numbers':[{'type':'work','value':_0xd5399f}]}});}});}function getTags(_0x274208,_0x1a5d92){var _0x57001c=[];if(_0x274208&&_0x274208[_0x35fc('0x25')]>0x0){_0x57001c=_[_0x35fc('0x26')](_0x274208,_0x1a5d92);}return _0x57001c;}function getCustomFields(_0x383837,_0x9f3c8a){var _0x3735da=[];var _0x134dfa={'custom_fields':{}};if(_0x383837[_0x35fc('0x25')]>0x0){_[_0x35fc('0x27')](_0x383837,function(_0x54aedc){if(_[_0x35fc('0x28')]([_0x35fc('0x29'),_0x35fc('0x2a')],_0x54aedc['type'])&&_0x54aedc[_0x35fc('0x2b')]&&!_0x54aedc[_0x35fc('0x2c')]){_0x134dfa[_0x54aedc[_0x35fc('0x2b')][_0x35fc('0x2d')]()]=_0x54aedc[_0x35fc('0x2e')][_0x35fc('0x1e')]();}else if(_[_0x35fc('0x28')]([_0x35fc('0x29'),_0x35fc('0x2a')],_0x54aedc[_0x35fc('0x2f')])&&_0x54aedc['idField']&&_0x54aedc['customField']){_0x134dfa[_0x35fc('0x30')][_0x54aedc['idField']]=_0x54aedc[_0x35fc('0x2e')][_0x35fc('0x1e')]();}else if(_0x54aedc[_0x35fc('0x2f')]===_0x35fc('0x31')&&_0x54aedc[_0x35fc('0x32')]&&_0x54aedc[_0x35fc('0x33')]&&_0x54aedc['customField']){_0x9f3c8a[_0x54aedc[_0x35fc('0x32')]]&&(_0x134dfa[_0x35fc('0x30')][_0x54aedc[_0x35fc('0x33')]]=_0x9f3c8a[_0x54aedc[_0x35fc('0x32')]][_0x35fc('0x1e')]());}else if(_0x54aedc[_0x35fc('0x2f')]==='customVariable'&&_0x54aedc[_0x35fc('0x34')]&&_0x54aedc[_0x35fc('0x34')][_0x35fc('0x35')]&&_0x54aedc['idField']&&_0x54aedc[_0x35fc('0x2c')]){_0x9f3c8a[_0x54aedc['Variable'][_0x35fc('0x35')][_0x35fc('0x2d')]()]&&(_0x134dfa[_0x35fc('0x30')][_0x54aedc[_0x35fc('0x33')]]=_0x9f3c8a[_0x54aedc['Variable']['name']['toLowerCase']()][_0x35fc('0x1e')]());}});}if(_0x134dfa['priority']){_0x134dfa[_0x35fc('0x36')]=Number(_0x134dfa['priority']);}return _0x134dfa;}function getTicket(_0x9c6b65,_0x1f2d66,_0x2ca9ac,_0x22b724,_0x1c10e0){logger[_0x35fc('0xb')](_0x35fc('0x37'));var _0x4ec0dc=_[_0x35fc('0x38')]({'subject':intUtil[_0x35fc('0x39')](_0x22b724['Subjects'],_0x1c10e0,'\x20'),'type':_0x35fc('0x3a'),'status':_0x35fc('0x3b'),'labels':[_0x35fc('0x3c'),_0x35fc('0x3d'),_0x35fc('0x3e')][_0x35fc('0x3f')](getTags(_0x22b724['Tags'],_0x35fc('0x35'))),'description':intUtil[_0x35fc('0x39')](_0x22b724[_0x35fc('0x40')],_0x1c10e0,'\x0a'),'_links':{'assigned_user':{'href':util['format'](_0x35fc('0x41'),_0x1f2d66['id']),'class':_0x35fc('0x42')}},'message':{'direction':'in','body':intUtil['getString'](_0x22b724[_0x35fc('0x40')],_0x1c10e0,'\x0a')}},getCustomFields(_0x22b724[_0x35fc('0x43')],_0x1c10e0));return request({'uri':util[_0x35fc('0x14')](_0x35fc('0x44'),_0x9c6b65[_0x35fc('0xe')],_0x2ca9ac['id']),'method':_0x35fc('0x24'),'body':_0x4ec0dc});}exports[_0x35fc('0x45')]=function(_0x3ec51f,_0x5a7e9e,_0x596e83,_0x210d5d,_0x36fcf9,_0x4fdc6d){var _0x5c2e5c,_0x4ff202;_0x4fdc6d[_0x35fc('0xe')]=intUtil[_0x35fc('0x46')](_0x4fdc6d['remoteUri']);_0x4fdc6d[_0x35fc('0x47')]=intUtil[_0x35fc('0x46')](_0x4fdc6d[_0x35fc('0x47')]);if(_0x36fcf9&&_0x36fcf9[_0x35fc('0x48')]){logger['info']('[QUEUE]','Recording\x20is\x20enabled!');_0x5a7e9e['recordingURL']=util['format'](_0x35fc('0x49'),_0x4fdc6d[_0x35fc('0x47')],_0x5a7e9e['uniqueid'],md5(_0x5a7e9e[_0x35fc('0x4a')]));}else{_0x5a7e9e['recordingURL']='';}headers[_0x35fc('0x4b')]=getAuth(_0x4fdc6d);return getUser(_0x4fdc6d,_0x210d5d[_0x35fc('0x4c')])[_0x35fc('0x21')](function(_0x2de5d1){_0x5c2e5c=_0x2de5d1;logger[_0x35fc('0xb')]('The\x20User\x20ID\x20is:',_0x5c2e5c['id']);return getEndUser(_0x4fdc6d,_0x5a7e9e[_0x35fc('0x4d')],_0x5a7e9e[_0x35fc('0x4e')]);})['then'](function(_0x18181b){_0x4ff202=_0x18181b;logger[_0x35fc('0xb')](_0x35fc('0x4f'),_0x4ff202['id']);return getTicket(_0x4fdc6d,_0x5c2e5c,_0x4ff202,_0x596e83,_0x5a7e9e);})[_0x35fc('0x21')](function(_0x5bc8c3){if(_0x5bc8c3){logger[_0x35fc('0xb')]('Ticket\x20created!');logger['info'](_0x35fc('0x50'),_0x5bc8c3['id']);switch(_0x4fdc6d[_0x35fc('0x2f')]){case _0x35fc('0x51'):logger[_0x35fc('0xb')](_0x35fc('0x52'),_0x35fc('0x53'));emit(util[_0x35fc('0x14')](_0x35fc('0x54'),_0x210d5d['name']),_0x35fc('0x55'),{'recordId':_0x5bc8c3['id']});break;case _0x35fc('0x56'):logger[_0x35fc('0xb')](_0x35fc('0x52'),_0x35fc('0x57'));emit(util[_0x35fc('0x14')](_0x35fc('0x54'),_0x210d5d[_0x35fc('0x35')]),_0x35fc('0x58'),{'uri':util[_0x35fc('0x14')](_0x35fc('0x59'),_0x5bc8c3['id'])});break;default:logger[_0x35fc('0x5a')](_0x35fc('0x52'),_0x35fc('0x5b'));}}})['catch'](function(_0x553ed6){console[_0x35fc('0x5a')](_0x553ed6);logger[_0x35fc('0x5a')](_0x35fc('0x52'),JSON[_0x35fc('0x17')](_0x553ed6));});};exports[_0x35fc('0x5c')]=function(_0x3e6494,_0x4a4798,_0x4f024c,_0x388521,_0x19b2ce,_0x395d63,_0x38bc78){var _0x5b2595,_0x467980;_0x395d63[_0x35fc('0xe')]=intUtil['stripTrailingSlash'](_0x395d63[_0x35fc('0xe')]);_0x395d63[_0x35fc('0x47')]=intUtil['stripTrailingSlash'](_0x395d63[_0x35fc('0x47')]);if(_0x38bc78&&_0x38bc78[_0x35fc('0x5d')]&&_0x38bc78[_0x35fc('0x5d')]!==_0x35fc('0x5e')){logger['info']('[OUTBOUND]','Recording\x20is\x20enabled!');_0x4a4798[_0x35fc('0x5f')]=util[_0x35fc('0x14')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x395d63[_0x35fc('0x47')],_0x4a4798[_0x35fc('0x4a')],md5(_0x4a4798[_0x35fc('0x4a')]));}headers[_0x35fc('0x4b')]=getAuth(_0x395d63);return getUser(_0x395d63,_0x388521[_0x35fc('0x4c')])['then'](function(_0x2d9d45){_0x5b2595=_0x2d9d45;logger[_0x35fc('0xb')](_0x35fc('0x60'),_0x5b2595['id']);return getEndUser(_0x395d63,_0x4a4798['destcalleridname'],_0x4a4798[_0x35fc('0x61')]);})[_0x35fc('0x21')](function(_0x47fb1a){_0x467980=_0x47fb1a;logger[_0x35fc('0xb')](_0x35fc('0x4f'),_0x467980['id']);return getTicket(_0x395d63,_0x5b2595,_0x467980,_0x4f024c,_0x4a4798);})[_0x35fc('0x21')](function(_0x1c4c33){if(_0x1c4c33){logger[_0x35fc('0xb')](_0x35fc('0x62'));logger[_0x35fc('0xb')](_0x35fc('0x50'),_0x1c4c33['id']);switch(_0x395d63['type']){case _0x35fc('0x51'):logger[_0x35fc('0xb')](_0x35fc('0x52'),'Displaying\x20ticket\x20to\x20agent...');emit(util[_0x35fc('0x14')]('user:%s',_0x388521['name']),'trigger:desk:display',{'recordId':_0x1c4c33['id']});break;case _0x35fc('0x56'):logger[_0x35fc('0xb')](_0x35fc('0x52'),_0x35fc('0x57'));emit(util[_0x35fc('0x14')]('user:%s',_0x388521['name']),'trigger:browser:url',{'uri':util['format']('%s/agent/tickets/%s',_0x395d63[_0x35fc('0xe')],_0x1c4c33['id'])});break;default:logger[_0x35fc('0x5a')](_0x35fc('0x63'),_0x35fc('0x5b'));}}})['catch'](function(_0x458eb8){logger[_0x35fc('0x5a')](_0x35fc('0x63'),JSON[_0x35fc('0x17')](_0x458eb8));});};exports[_0x35fc('0x64')]=function(_0x1d0e53,_0x27071b,_0x2127e0,_0x462ceb,_0x4c3ace,_0x35d7c8){var _0x47c75f,_0xfbd737;_0x35d7c8[_0x35fc('0xe')]=intUtil[_0x35fc('0x46')](_0x35d7c8[_0x35fc('0xe')]);_0x35d7c8['serverUrl']=intUtil[_0x35fc('0x46')](_0x35d7c8['serverUrl']);if(_0x4c3ace&&_0x4c3ace['monitor_format']){logger['info']('['+_0x27071b[_0x35fc('0x65')]['toUpperCase']()+']',_0x35fc('0x66'));_0x27071b['recordingURL']=util[_0x35fc('0x14')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x35d7c8[_0x35fc('0x47')],_0x27071b[_0x35fc('0x4a')],md5(_0x27071b[_0x35fc('0x4a')]));}else{_0x27071b[_0x35fc('0x5f')]='';}headers['Authorization']=getAuth(_0x35d7c8);return getUser(_0x35d7c8)[_0x35fc('0x21')](function(_0x1e2214){_0x47c75f=_0x1e2214;logger[_0x35fc('0xb')]('The\x20User\x20ID\x20is:',_0x47c75f['id']);return getEndUser(_0x35d7c8,_0x27071b[_0x35fc('0x4d')],_0x27071b[_0x35fc('0x4e')]);})[_0x35fc('0x21')](function(_0x3c1b56){_0xfbd737=_0x3c1b56;logger[_0x35fc('0xb')](_0x35fc('0x4f'),_0xfbd737['id']);return getTicket(_0x35d7c8,_0x47c75f,_0xfbd737,_0x2127e0,_0x27071b);})[_0x35fc('0x21')](function(_0x4464d5){if(_0x4464d5){logger['info'](_0x35fc('0x62'));logger[_0x35fc('0xb')](_0x35fc('0x50'),_0x4464d5['id']);}})['catch'](function(_0x1c88d8){logger[_0x35fc('0x5a')]('['+_0x27071b['lastevent']['toUpperCase']()+']',JSON[_0x35fc('0x17')](_0x1c88d8));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff