Built motion from commit (unavailable).|2.5.28
[motion2.git] / server / services / ami / trigger / integration / desk.js
index cd93584..5b5d2b0 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xa9e0=['Getting\x20agent\x20with\x20email','format','total_entries','find','_embedded','entries','then','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','remoteUri','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','debug','stringify','GET','authType','basic','%s:%s','username','password','token','Basic\x20%s','%s/customers/search','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','work','length','map','forEach','type','string','customField','nameField','toLowerCase','content','toString','idField','variable','variableName','custom_fields','customVariable','Variable','name','priority','Creating\x20new\x20ticket...','getString','Subjects','phone','Motion','CTI','Tags','Descriptions','user','Fields','%s/customers/%d/cases','POST','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','Ticket\x20created!','integrationTab','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:desk:display','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','error','outbound','recordingFormat','none','[OUTBOUND]','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/agent/tickets/%s','Desk\x20account\x20type\x20not\x20recognized','catch','monitor_format','lastevent','lodash','request-promise','md5','./util','../../../../config/logger','desk','redis','defaults','socket.io-emitter','emit','validateEmail','info'];(function(_0x4953da,_0x5adaca){var _0x2d3780=function(_0x458f36){while(--_0x458f36){_0x4953da['push'](_0x4953da['shift']());}};_0x2d3780(++_0x5adaca);}(_0xa9e0,0x123));var _0x0a9e=function(_0xbca1b1,_0x33f0ce){_0xbca1b1=_0xbca1b1-0x0;var _0x4e1686=_0xa9e0[_0xbca1b1];return _0x4e1686;};'use strict';var _=require(_0x0a9e('0x0'));var rp=require(_0x0a9e('0x1'));var md5=require(_0x0a9e('0x2'));var util=require('util');var Redis=require('ioredis');var intUtil=require(_0x0a9e('0x3'));var config=require('../../../../config/environment');var logger=require(_0x0a9e('0x4'))(_0x0a9e('0x5'));config[_0x0a9e('0x6')]=_[_0x0a9e('0x7')](config[_0x0a9e('0x6')],{'host':'localhost','port':0x18eb});var io=require(_0x0a9e('0x8'))(new Redis(config[_0x0a9e('0x6')]));function emit(_0x2cc193,_0x5f41ea,_0x503809){io['to'](_0x2cc193)[_0x0a9e('0x9')](_0x5f41ea,_0x503809);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getUser(_0x39753a,_0xf81284){if(intUtil[_0x0a9e('0xa')](_0xf81284)===!![]){logger[_0x0a9e('0xb')](_0x0a9e('0xc'),_0xf81284);return request({'uri':util[_0x0a9e('0xd')]('%s/users',_0x39753a['remoteUri'])})['then'](function(_0x4cfe67){if(_0x4cfe67[_0x0a9e('0xe')]){return _[_0x0a9e('0xf')](_0x4cfe67[_0x0a9e('0x10')][_0x0a9e('0x11')],{'email':_0xf81284});}})[_0x0a9e('0x12')](function(_0x69aeb7){if(_0x69aeb7){logger['info'](_0x0a9e('0x13'));return _0x69aeb7;}else{logger[_0x0a9e('0xb')](_0x0a9e('0x14'));return request({'uri':util[_0x0a9e('0xd')](_0x0a9e('0x15'),_0x39753a[_0x0a9e('0x16')])});}});}else{logger['info'](_0x0a9e('0x17'));return request({'uri':util['format'](_0x0a9e('0x15'),_0x39753a['remoteUri'])});}}function request(_0x16033c){logger[_0x0a9e('0x18')]('[HTTP]',JSON[_0x0a9e('0x19')](_0x16033c));return rp(_['defaults'](_0x16033c,{'method':_0x0a9e('0x1a'),'headers':headers,'json':!![]}));}function getAuth(_0x478723){var _0x106033;if(_0x478723[_0x0a9e('0x1b')]===_0x0a9e('0x1c')){_0x106033=util[_0x0a9e('0xd')](_0x0a9e('0x1d'),_0x478723[_0x0a9e('0x1e')],_0x478723[_0x0a9e('0x1f')]);}else if(_0x478723[_0x0a9e('0x1b')]===_0x0a9e('0x20')){_0x106033=util[_0x0a9e('0xd')]('%s/token:%s',_0x478723[_0x0a9e('0x1e')],_0x478723[_0x0a9e('0x20')]);}return util['format'](_0x0a9e('0x21'),new Buffer(_0x106033)['toString']('base64'));}function getEndUser(_0x3a02e1,_0x432e56,_0x38e7c4){logger[_0x0a9e('0xb')]('Searching\x20enduser\x20with\x20phone',_0x38e7c4);return request({'uri':util[_0x0a9e('0xd')](_0x0a9e('0x22'),_0x3a02e1[_0x0a9e('0x16')]),'qs':{'phone':_0x38e7c4}})[_0x0a9e('0x12')](function(_0x370d86){if(_0x370d86[_0x0a9e('0xe')]){logger[_0x0a9e('0xb')]('Enduser\x20found!');return _0x370d86['_embedded'][_0x0a9e('0x11')][0x0];}else{logger[_0x0a9e('0xb')](_0x0a9e('0x23'));return request({'uri':util[_0x0a9e('0xd')]('%s/customers',_0x3a02e1[_0x0a9e('0x16')]),'method':'POST','body':{'first_name':_0x432e56,'title':_0x432e56,'phone_numbers':[{'type':_0x0a9e('0x24'),'value':_0x38e7c4}]}});}});}function getTags(_0x5bfb33,_0x1dc186){var _0x34dc65=[];if(_0x5bfb33&&_0x5bfb33[_0x0a9e('0x25')]>0x0){_0x34dc65=_[_0x0a9e('0x26')](_0x5bfb33,_0x1dc186);}return _0x34dc65;}function getCustomFields(_0x140511,_0x1538a4){var _0x11c3b6=[];var _0x14de77={'custom_fields':{}};if(_0x140511['length']>0x0){_[_0x0a9e('0x27')](_0x140511,function(_0x468813){if(_0x468813[_0x0a9e('0x28')]===_0x0a9e('0x29')&&_0x468813['nameField']&&!_0x468813[_0x0a9e('0x2a')]){_0x14de77[_0x468813[_0x0a9e('0x2b')][_0x0a9e('0x2c')]()]=_0x468813[_0x0a9e('0x2d')][_0x0a9e('0x2e')]();}else if(_0x468813[_0x0a9e('0x28')]===_0x0a9e('0x29')&&_0x468813[_0x0a9e('0x2f')]&&_0x468813[_0x0a9e('0x2a')]){_0x14de77['custom_fields'][_0x468813[_0x0a9e('0x2f')]]=_0x468813['content'][_0x0a9e('0x2e')]();}else if(_0x468813[_0x0a9e('0x28')]===_0x0a9e('0x30')&&_0x468813[_0x0a9e('0x31')]&&_0x468813[_0x0a9e('0x2f')]&&_0x468813['customField']){_0x1538a4[_0x468813[_0x0a9e('0x31')]]&&(_0x14de77[_0x0a9e('0x32')][_0x468813[_0x0a9e('0x2f')]]=_0x1538a4[_0x468813[_0x0a9e('0x31')]][_0x0a9e('0x2e')]());}else if(_0x468813[_0x0a9e('0x28')]===_0x0a9e('0x33')&&_0x468813[_0x0a9e('0x34')]&&_0x468813['Variable'][_0x0a9e('0x35')]&&_0x468813['idField']&&_0x468813[_0x0a9e('0x2a')]){_0x1538a4[_0x468813[_0x0a9e('0x34')][_0x0a9e('0x35')][_0x0a9e('0x2c')]()]&&(_0x14de77['custom_fields'][_0x468813[_0x0a9e('0x2f')]]=_0x1538a4[_0x468813[_0x0a9e('0x34')][_0x0a9e('0x35')][_0x0a9e('0x2c')]()]['toString']());}});}if(_0x14de77['priority']){_0x14de77[_0x0a9e('0x36')]=Number(_0x14de77['priority']);}return _0x14de77;}function getTicket(_0x24936a,_0x3d9717,_0x381c37,_0x1ef87a,_0x4f41ae){logger[_0x0a9e('0xb')](_0x0a9e('0x37'));var _0x3cae=_['merge']({'subject':intUtil[_0x0a9e('0x38')](_0x1ef87a[_0x0a9e('0x39')],_0x4f41ae,'\x20'),'type':_0x0a9e('0x3a'),'status':'new','labels':['xCALLY',_0x0a9e('0x3b'),_0x0a9e('0x3c')]['concat'](getTags(_0x1ef87a[_0x0a9e('0x3d')],_0x0a9e('0x35'))),'description':intUtil[_0x0a9e('0x38')](_0x1ef87a[_0x0a9e('0x3e')],_0x4f41ae,'\x0a'),'_links':{'assigned_user':{'href':util['format']('/api/v2/users/%d',_0x3d9717['id']),'class':_0x0a9e('0x3f')}},'message':{'direction':'in','body':intUtil[_0x0a9e('0x38')](_0x1ef87a['Descriptions'],_0x4f41ae,'\x0a')}},getCustomFields(_0x1ef87a[_0x0a9e('0x40')],_0x4f41ae));return request({'uri':util[_0x0a9e('0xd')](_0x0a9e('0x41'),_0x24936a['remoteUri'],_0x381c37['id']),'method':_0x0a9e('0x42'),'body':_0x3cae});}exports[_0x0a9e('0x43')]=function(_0x274e8e,_0x43dd5b,_0x13cb1f,_0xeaa5e5,_0x2881b3,_0x45a9b8){var _0x23b089,_0x3da2cd;_0x45a9b8[_0x0a9e('0x16')]=intUtil[_0x0a9e('0x44')](_0x45a9b8[_0x0a9e('0x16')]);_0x45a9b8[_0x0a9e('0x45')]=intUtil[_0x0a9e('0x44')](_0x45a9b8['serverUrl']);if(_0x2881b3&&_0x2881b3['monitor_format']){logger[_0x0a9e('0xb')](_0x0a9e('0x46'),_0x0a9e('0x47'));_0x43dd5b[_0x0a9e('0x48')]=util[_0x0a9e('0xd')](_0x0a9e('0x49'),_0x45a9b8[_0x0a9e('0x45')],_0x43dd5b[_0x0a9e('0x4a')],md5(_0x43dd5b[_0x0a9e('0x4a')]));}else{_0x43dd5b[_0x0a9e('0x48')]='';}headers[_0x0a9e('0x4b')]=getAuth(_0x45a9b8);return getUser(_0x45a9b8,_0xeaa5e5[_0x0a9e('0x4c')])['then'](function(_0x117c99){_0x23b089=_0x117c99;logger[_0x0a9e('0xb')](_0x0a9e('0x4d'),_0x23b089['id']);return getEndUser(_0x45a9b8,_0x43dd5b[_0x0a9e('0x4e')],_0x43dd5b[_0x0a9e('0x4f')]);})[_0x0a9e('0x12')](function(_0x21eb86){_0x3da2cd=_0x21eb86;logger[_0x0a9e('0xb')]('The\x20Enduser\x20ID\x20is:',_0x3da2cd['id']);return getTicket(_0x45a9b8,_0x23b089,_0x3da2cd,_0x13cb1f,_0x43dd5b);})[_0x0a9e('0x12')](function(_0x48fd45){if(_0x48fd45){logger[_0x0a9e('0xb')](_0x0a9e('0x50'));logger[_0x0a9e('0xb')]('The\x20Ticket\x20ID\x20is:',_0x48fd45['id']);switch(_0x45a9b8[_0x0a9e('0x28')]){case _0x0a9e('0x51'):logger[_0x0a9e('0xb')](_0x0a9e('0x46'),_0x0a9e('0x52'));emit(util[_0x0a9e('0xd')](_0x0a9e('0x53'),_0xeaa5e5['name']),_0x0a9e('0x54'),{'recordId':_0x48fd45['id']});break;case _0x0a9e('0x55'):logger[_0x0a9e('0xb')](_0x0a9e('0x46'),_0x0a9e('0x56'));emit(util[_0x0a9e('0xd')](_0x0a9e('0x53'),_0xeaa5e5[_0x0a9e('0x35')]),_0x0a9e('0x57'),{'uri':util['format'](_0x0a9e('0x58'),_0x48fd45['id'])});break;default:logger[_0x0a9e('0x59')]('[QUEUE]','Desk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x1adfee){console[_0x0a9e('0x59')](_0x1adfee);logger[_0x0a9e('0x59')](_0x0a9e('0x46'),JSON[_0x0a9e('0x19')](_0x1adfee));});};exports[_0x0a9e('0x5a')]=function(_0x2e5165,_0x375c18,_0x5d38ae,_0x4b1b9f,_0x53975a,_0x39d77d,_0x204173){var _0x14d602,_0x5bb3ed;_0x39d77d[_0x0a9e('0x16')]=intUtil[_0x0a9e('0x44')](_0x39d77d['remoteUri']);_0x39d77d['serverUrl']=intUtil[_0x0a9e('0x44')](_0x39d77d['serverUrl']);if(_0x204173&&_0x204173[_0x0a9e('0x5b')]&&_0x204173['recordingFormat']!==_0x0a9e('0x5c')){logger[_0x0a9e('0xb')](_0x0a9e('0x5d'),'Recording\x20is\x20enabled!');_0x375c18[_0x0a9e('0x48')]=util[_0x0a9e('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x39d77d['serverUrl'],_0x375c18[_0x0a9e('0x4a')],md5(_0x375c18[_0x0a9e('0x4a')]));}headers['Authorization']=getAuth(_0x39d77d);return getUser(_0x39d77d,_0x4b1b9f[_0x0a9e('0x4c')])['then'](function(_0x211ef9){_0x14d602=_0x211ef9;logger['info'](_0x0a9e('0x4d'),_0x14d602['id']);return getEndUser(_0x39d77d,_0x375c18['destcalleridname'],_0x375c18['destcalleridnum']);})['then'](function(_0x2da03c){_0x5bb3ed=_0x2da03c;logger['info'](_0x0a9e('0x5e'),_0x5bb3ed['id']);return getTicket(_0x39d77d,_0x14d602,_0x5bb3ed,_0x5d38ae,_0x375c18);})[_0x0a9e('0x12')](function(_0x3cfd00){if(_0x3cfd00){logger[_0x0a9e('0xb')](_0x0a9e('0x50'));logger[_0x0a9e('0xb')](_0x0a9e('0x5f'),_0x3cfd00['id']);switch(_0x39d77d[_0x0a9e('0x28')]){case'integrationTab':logger[_0x0a9e('0xb')](_0x0a9e('0x46'),_0x0a9e('0x52'));emit(util[_0x0a9e('0xd')](_0x0a9e('0x53'),_0x4b1b9f[_0x0a9e('0x35')]),'trigger:desk:display',{'recordId':_0x3cfd00['id']});break;case _0x0a9e('0x55'):logger[_0x0a9e('0xb')]('[QUEUE]',_0x0a9e('0x56'));emit(util['format'](_0x0a9e('0x53'),_0x4b1b9f['name']),'trigger:browser:url',{'uri':util['format'](_0x0a9e('0x60'),_0x39d77d['remoteUri'],_0x3cfd00['id'])});break;default:logger[_0x0a9e('0x59')](_0x0a9e('0x5d'),_0x0a9e('0x61'));}}})[_0x0a9e('0x62')](function(_0x1cca9f){logger[_0x0a9e('0x59')]('[OUTBOUND]',JSON[_0x0a9e('0x19')](_0x1cca9f));});};exports['unmanaged']=function(_0xca4ade,_0x1f07cb,_0x51aaf7,_0x5adf8f,_0x453360,_0x156f1c){var _0x119677,_0x32e134;_0x156f1c['remoteUri']=intUtil[_0x0a9e('0x44')](_0x156f1c[_0x0a9e('0x16')]);_0x156f1c['serverUrl']=intUtil[_0x0a9e('0x44')](_0x156f1c[_0x0a9e('0x45')]);if(_0x453360&&_0x453360[_0x0a9e('0x63')]){logger[_0x0a9e('0xb')]('['+_0x1f07cb[_0x0a9e('0x64')]['toUpperCase']()+']',_0x0a9e('0x47'));_0x1f07cb[_0x0a9e('0x48')]=util[_0x0a9e('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x156f1c[_0x0a9e('0x45')],_0x1f07cb['uniqueid'],md5(_0x1f07cb['uniqueid']));}else{_0x1f07cb[_0x0a9e('0x48')]='';}headers[_0x0a9e('0x4b')]=getAuth(_0x156f1c);return getUser(_0x156f1c)[_0x0a9e('0x12')](function(_0x19c995){_0x119677=_0x19c995;logger[_0x0a9e('0xb')](_0x0a9e('0x4d'),_0x119677['id']);return getEndUser(_0x156f1c,_0x1f07cb[_0x0a9e('0x4e')],_0x1f07cb[_0x0a9e('0x4f')]);})[_0x0a9e('0x12')](function(_0x1cc4f3){_0x32e134=_0x1cc4f3;logger[_0x0a9e('0xb')](_0x0a9e('0x5e'),_0x32e134['id']);return getTicket(_0x156f1c,_0x119677,_0x32e134,_0x51aaf7,_0x1f07cb);})[_0x0a9e('0x12')](function(_0x2b8192){if(_0x2b8192){logger[_0x0a9e('0xb')](_0x0a9e('0x50'));logger[_0x0a9e('0xb')](_0x0a9e('0x5f'),_0x2b8192['id']);}})['catch'](function(_0x1b0b98){logger[_0x0a9e('0x59')]('['+_0x1f07cb[_0x0a9e('0x64')]['toUpperCase']()+']',JSON[_0x0a9e('0x19')](_0x1b0b98));});};
\ No newline at end of file
+var _0xd406=['The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','user:%s','newTab','https://xcally.desk.com/web/agent/case/%d','error','stringify','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','The\x20User\x20ID\x20is:','destcalleridname','integrationTab','trigger:desk:display','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/agent/tickets/%s','catch','unmanaged','toUpperCase','uniqueid','lastevent','lodash','request-promise','md5','util','ioredis','./util','../../../../config/logger','desk','redis','defaults','localhost','socket.io-emitter','application/json','validateEmail','info','format','%s/users','total_entries','find','_embedded','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','remoteUri','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','debug','[HTTP]','authType','basic','%s:%s','username','password','token','Basic\x20%s','toString','base64','Searching\x20enduser\x20with\x20phone','%s/customers/search','then','Enduser\x20found!','entries','%s/customers','POST','work','length','map','forEach','includes','picklist','type','nameField','customField','toLowerCase','content','string','idField','variable','variableName','custom_fields','customVariable','Variable','name','merge','getString','Subjects','phone','xCALLY','Motion','CTI','concat','Tags','Descriptions','/api/v2/users/%d','user','%s/customers/%d/cases','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','Authorization','calleridname','calleridnum'];(function(_0x5ed346,_0x49952d){var _0x11513e=function(_0x559eea){while(--_0x559eea){_0x5ed346['push'](_0x5ed346['shift']());}};_0x11513e(++_0x49952d);}(_0xd406,0x15e));var _0x6d40=function(_0x813f61,_0x30c3bd){_0x813f61=_0x813f61-0x0;var _0x459ea4=_0xd406[_0x813f61];return _0x459ea4;};'use strict';var _=require(_0x6d40('0x0'));var rp=require(_0x6d40('0x1'));var md5=require(_0x6d40('0x2'));var util=require(_0x6d40('0x3'));var Redis=require(_0x6d40('0x4'));var intUtil=require(_0x6d40('0x5'));var config=require('../../../../config/environment');var logger=require(_0x6d40('0x6'))(_0x6d40('0x7'));config[_0x6d40('0x8')]=_[_0x6d40('0x9')](config[_0x6d40('0x8')],{'host':_0x6d40('0xa'),'port':0x18eb});var io=require(_0x6d40('0xb'))(new Redis(config[_0x6d40('0x8')]));function emit(_0x369dd1,_0x18232e,_0x4683c3){io['to'](_0x369dd1)['emit'](_0x18232e,_0x4683c3);}var headers={'Content-Type':'application/json','Accept':_0x6d40('0xc')};function getUser(_0x5b329c,_0x1d505d){if(intUtil[_0x6d40('0xd')](_0x1d505d)===!![]){logger[_0x6d40('0xe')]('Getting\x20agent\x20with\x20email',_0x1d505d);return request({'uri':util[_0x6d40('0xf')](_0x6d40('0x10'),_0x5b329c['remoteUri'])})['then'](function(_0x2ba0f6){if(_0x2ba0f6[_0x6d40('0x11')]){return _[_0x6d40('0x12')](_0x2ba0f6[_0x6d40('0x13')]['entries'],{'email':_0x1d505d});}})['then'](function(_0x28f089){if(_0x28f089){logger[_0x6d40('0xe')]('Agent\x20found!');return _0x28f089;}else{logger[_0x6d40('0xe')](_0x6d40('0x14'));return request({'uri':util[_0x6d40('0xf')]('%s/users/me',_0x5b329c[_0x6d40('0x15')])});}});}else{logger[_0x6d40('0xe')](_0x6d40('0x16'));return request({'uri':util['format']('%s/users/me',_0x5b329c[_0x6d40('0x15')])});}}function request(_0x554902){logger[_0x6d40('0x17')](_0x6d40('0x18'),JSON['stringify'](_0x554902));return rp(_[_0x6d40('0x9')](_0x554902,{'method':'GET','headers':headers,'json':!![]}));}function getAuth(_0x28db12){var _0x39c9cb;if(_0x28db12[_0x6d40('0x19')]===_0x6d40('0x1a')){_0x39c9cb=util[_0x6d40('0xf')](_0x6d40('0x1b'),_0x28db12[_0x6d40('0x1c')],_0x28db12[_0x6d40('0x1d')]);}else if(_0x28db12[_0x6d40('0x19')]===_0x6d40('0x1e')){_0x39c9cb=util['format']('%s/token:%s',_0x28db12['username'],_0x28db12[_0x6d40('0x1e')]);}return util[_0x6d40('0xf')](_0x6d40('0x1f'),new Buffer(_0x39c9cb)[_0x6d40('0x20')](_0x6d40('0x21')));}function getEndUser(_0x44f8f7,_0x4d1810,_0x360ce7){logger[_0x6d40('0xe')](_0x6d40('0x22'),_0x360ce7);return request({'uri':util['format'](_0x6d40('0x23'),_0x44f8f7[_0x6d40('0x15')]),'qs':{'phone':_0x360ce7}})[_0x6d40('0x24')](function(_0x18746e){if(_0x18746e[_0x6d40('0x11')]){logger[_0x6d40('0xe')](_0x6d40('0x25'));return _0x18746e[_0x6d40('0x13')][_0x6d40('0x26')][0x0];}else{logger['info']('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util['format'](_0x6d40('0x27'),_0x44f8f7['remoteUri']),'method':_0x6d40('0x28'),'body':{'first_name':_0x4d1810,'title':_0x4d1810,'phone_numbers':[{'type':_0x6d40('0x29'),'value':_0x360ce7}]}});}});}function getTags(_0x41a454,_0x49a822){var _0x41cc28=[];if(_0x41a454&&_0x41a454[_0x6d40('0x2a')]>0x0){_0x41cc28=_[_0x6d40('0x2b')](_0x41a454,_0x49a822);}return _0x41cc28;}function getCustomFields(_0x5b968e,_0x3d7a7d){var _0xab7314=[];var _0x6e28a1={'custom_fields':{}};if(_0x5b968e[_0x6d40('0x2a')]>0x0){_[_0x6d40('0x2c')](_0x5b968e,function(_0x5617ab){if(_[_0x6d40('0x2d')](['string',_0x6d40('0x2e')],_0x5617ab[_0x6d40('0x2f')])&&_0x5617ab[_0x6d40('0x30')]&&!_0x5617ab[_0x6d40('0x31')]){_0x6e28a1[_0x5617ab['nameField'][_0x6d40('0x32')]()]=_0x5617ab[_0x6d40('0x33')]['toString']();}else if(_['includes']([_0x6d40('0x34'),_0x6d40('0x2e')],_0x5617ab[_0x6d40('0x2f')])&&_0x5617ab[_0x6d40('0x35')]&&_0x5617ab['customField']){_0x6e28a1['custom_fields'][_0x5617ab[_0x6d40('0x35')]]=_0x5617ab[_0x6d40('0x33')][_0x6d40('0x20')]();}else if(_0x5617ab[_0x6d40('0x2f')]===_0x6d40('0x36')&&_0x5617ab[_0x6d40('0x37')]&&_0x5617ab[_0x6d40('0x35')]&&_0x5617ab[_0x6d40('0x31')]){_0x3d7a7d[_0x5617ab[_0x6d40('0x37')]]&&(_0x6e28a1[_0x6d40('0x38')][_0x5617ab[_0x6d40('0x35')]]=_0x3d7a7d[_0x5617ab['variableName']][_0x6d40('0x20')]());}else if(_0x5617ab['type']===_0x6d40('0x39')&&_0x5617ab[_0x6d40('0x3a')]&&_0x5617ab[_0x6d40('0x3a')][_0x6d40('0x3b')]&&_0x5617ab[_0x6d40('0x35')]&&_0x5617ab[_0x6d40('0x31')]){_0x3d7a7d[_0x5617ab[_0x6d40('0x3a')][_0x6d40('0x3b')]['toLowerCase']()]&&(_0x6e28a1[_0x6d40('0x38')][_0x5617ab[_0x6d40('0x35')]]=_0x3d7a7d[_0x5617ab[_0x6d40('0x3a')]['name'][_0x6d40('0x32')]()][_0x6d40('0x20')]());}});}if(_0x6e28a1['priority']){_0x6e28a1['priority']=Number(_0x6e28a1['priority']);}return _0x6e28a1;}function getTicket(_0x4ff085,_0x5dc235,_0x2e6efe,_0x391f5e,_0x396db8){logger[_0x6d40('0xe')]('Creating\x20new\x20ticket...');var _0x40bbc7=_[_0x6d40('0x3c')]({'subject':intUtil[_0x6d40('0x3d')](_0x391f5e[_0x6d40('0x3e')],_0x396db8,'\x20'),'type':_0x6d40('0x3f'),'status':'new','labels':[_0x6d40('0x40'),_0x6d40('0x41'),_0x6d40('0x42')][_0x6d40('0x43')](getTags(_0x391f5e[_0x6d40('0x44')],_0x6d40('0x3b'))),'description':intUtil['getString'](_0x391f5e[_0x6d40('0x45')],_0x396db8,'\x0a'),'_links':{'assigned_user':{'href':util[_0x6d40('0xf')](_0x6d40('0x46'),_0x5dc235['id']),'class':_0x6d40('0x47')}},'message':{'direction':'in','body':intUtil[_0x6d40('0x3d')](_0x391f5e[_0x6d40('0x45')],_0x396db8,'\x0a')}},getCustomFields(_0x391f5e['Fields'],_0x396db8));return request({'uri':util[_0x6d40('0xf')](_0x6d40('0x48'),_0x4ff085[_0x6d40('0x15')],_0x2e6efe['id']),'method':_0x6d40('0x28'),'body':_0x40bbc7});}exports['queue']=function(_0x51ef46,_0x1ad492,_0x3387c1,_0x4f73a5,_0x4b068c,_0x26c172){var _0x178046,_0x1f1841;_0x26c172['remoteUri']=intUtil[_0x6d40('0x49')](_0x26c172[_0x6d40('0x15')]);_0x26c172[_0x6d40('0x4a')]=intUtil[_0x6d40('0x49')](_0x26c172[_0x6d40('0x4a')]);if(_0x4b068c&&_0x4b068c[_0x6d40('0x4b')]){logger['info'](_0x6d40('0x4c'),_0x6d40('0x4d'));_0x1ad492[_0x6d40('0x4e')]=util[_0x6d40('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x26c172['serverUrl'],_0x1ad492['uniqueid'],md5(_0x1ad492['uniqueid']));}else{_0x1ad492['recordingURL']='';}headers[_0x6d40('0x4f')]=getAuth(_0x26c172);return getUser(_0x26c172,_0x4f73a5['email'])[_0x6d40('0x24')](function(_0x4288d2){_0x178046=_0x4288d2;logger['info']('The\x20User\x20ID\x20is:',_0x178046['id']);return getEndUser(_0x26c172,_0x1ad492[_0x6d40('0x50')],_0x1ad492[_0x6d40('0x51')]);})[_0x6d40('0x24')](function(_0x30181b){_0x1f1841=_0x30181b;logger[_0x6d40('0xe')](_0x6d40('0x52'),_0x1f1841['id']);return getTicket(_0x26c172,_0x178046,_0x1f1841,_0x3387c1,_0x1ad492);})[_0x6d40('0x24')](function(_0x1b6c49){if(_0x1b6c49){logger[_0x6d40('0xe')](_0x6d40('0x53'));logger[_0x6d40('0xe')](_0x6d40('0x54'),_0x1b6c49['id']);switch(_0x26c172[_0x6d40('0x2f')]){case'integrationTab':logger[_0x6d40('0xe')](_0x6d40('0x4c'),_0x6d40('0x55'));emit(util['format'](_0x6d40('0x56'),_0x4f73a5[_0x6d40('0x3b')]),'trigger:desk:display',{'recordId':_0x1b6c49['id']});break;case _0x6d40('0x57'):logger[_0x6d40('0xe')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x6d40('0x56'),_0x4f73a5[_0x6d40('0x3b')]),'trigger:browser:url',{'uri':util[_0x6d40('0xf')](_0x6d40('0x58'),_0x1b6c49['id'])});break;default:logger['error'](_0x6d40('0x4c'),'Desk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0xc2bef8){console[_0x6d40('0x59')](_0xc2bef8);logger['error'](_0x6d40('0x4c'),JSON[_0x6d40('0x5a')](_0xc2bef8));});};exports[_0x6d40('0x5b')]=function(_0x45f525,_0x8a5f01,_0x5353a5,_0x2dc1ea,_0x1c17a7,_0x2df7fd,_0x3333f1){var _0x41d46d,_0x5d8b06;_0x2df7fd['remoteUri']=intUtil['stripTrailingSlash'](_0x2df7fd[_0x6d40('0x15')]);_0x2df7fd['serverUrl']=intUtil[_0x6d40('0x49')](_0x2df7fd['serverUrl']);if(_0x3333f1&&_0x3333f1[_0x6d40('0x5c')]&&_0x3333f1[_0x6d40('0x5c')]!==_0x6d40('0x5d')){logger[_0x6d40('0xe')](_0x6d40('0x5e'),'Recording\x20is\x20enabled!');_0x8a5f01['recordingURL']=util['format'](_0x6d40('0x5f'),_0x2df7fd[_0x6d40('0x4a')],_0x8a5f01['uniqueid'],md5(_0x8a5f01['uniqueid']));}headers[_0x6d40('0x4f')]=getAuth(_0x2df7fd);return getUser(_0x2df7fd,_0x2dc1ea['email'])['then'](function(_0x3a853c){_0x41d46d=_0x3a853c;logger[_0x6d40('0xe')](_0x6d40('0x60'),_0x41d46d['id']);return getEndUser(_0x2df7fd,_0x8a5f01[_0x6d40('0x61')],_0x8a5f01['destcalleridnum']);})[_0x6d40('0x24')](function(_0x21104f){_0x5d8b06=_0x21104f;logger[_0x6d40('0xe')]('The\x20Enduser\x20ID\x20is:',_0x5d8b06['id']);return getTicket(_0x2df7fd,_0x41d46d,_0x5d8b06,_0x5353a5,_0x8a5f01);})['then'](function(_0x2146f9){if(_0x2146f9){logger[_0x6d40('0xe')](_0x6d40('0x53'));logger['info'](_0x6d40('0x54'),_0x2146f9['id']);switch(_0x2df7fd[_0x6d40('0x2f')]){case _0x6d40('0x62'):logger[_0x6d40('0xe')](_0x6d40('0x4c'),_0x6d40('0x55'));emit(util['format'](_0x6d40('0x56'),_0x2dc1ea[_0x6d40('0x3b')]),_0x6d40('0x63'),{'recordId':_0x2146f9['id']});break;case'newTab':logger[_0x6d40('0xe')]('[QUEUE]',_0x6d40('0x64'));emit(util['format'](_0x6d40('0x56'),_0x2dc1ea['name']),_0x6d40('0x65'),{'uri':util[_0x6d40('0xf')](_0x6d40('0x66'),_0x2df7fd[_0x6d40('0x15')],_0x2146f9['id'])});break;default:logger['error'](_0x6d40('0x5e'),'Desk\x20account\x20type\x20not\x20recognized');}}})[_0x6d40('0x67')](function(_0x3d0568){logger[_0x6d40('0x59')]('[OUTBOUND]',JSON[_0x6d40('0x5a')](_0x3d0568));});};exports[_0x6d40('0x68')]=function(_0x70994b,_0x313804,_0x5a2aea,_0x470131,_0x597c8e,_0x519443){var _0x202618,_0x17db3c;_0x519443['remoteUri']=intUtil[_0x6d40('0x49')](_0x519443[_0x6d40('0x15')]);_0x519443['serverUrl']=intUtil[_0x6d40('0x49')](_0x519443['serverUrl']);if(_0x597c8e&&_0x597c8e[_0x6d40('0x4b')]){logger[_0x6d40('0xe')]('['+_0x313804['lastevent'][_0x6d40('0x69')]()+']','Recording\x20is\x20enabled!');_0x313804[_0x6d40('0x4e')]=util[_0x6d40('0xf')](_0x6d40('0x5f'),_0x519443['serverUrl'],_0x313804[_0x6d40('0x6a')],md5(_0x313804[_0x6d40('0x6a')]));}else{_0x313804[_0x6d40('0x4e')]='';}headers[_0x6d40('0x4f')]=getAuth(_0x519443);return getUser(_0x519443)[_0x6d40('0x24')](function(_0x719100){_0x202618=_0x719100;logger[_0x6d40('0xe')](_0x6d40('0x60'),_0x202618['id']);return getEndUser(_0x519443,_0x313804[_0x6d40('0x50')],_0x313804[_0x6d40('0x51')]);})['then'](function(_0x5c5f8b){_0x17db3c=_0x5c5f8b;logger[_0x6d40('0xe')](_0x6d40('0x52'),_0x17db3c['id']);return getTicket(_0x519443,_0x202618,_0x17db3c,_0x5a2aea,_0x313804);})[_0x6d40('0x24')](function(_0x4480ab){if(_0x4480ab){logger[_0x6d40('0xe')]('Ticket\x20created!');logger[_0x6d40('0xe')](_0x6d40('0x54'),_0x4480ab['id']);}})['catch'](function(_0x40605f){logger[_0x6d40('0x59')]('['+_0x313804[_0x6d40('0x6b')][_0x6d40('0x69')]()+']',JSON[_0x6d40('0x5a')](_0x40605f));});};
\ No newline at end of file