// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xa30a=['abandoned','[ABANDONED]','catch','lodash','request-promise','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','desk','redis','defaults','localhost','emit','application/json','validateEmail','format','remoteUri','then','total_entries','_embedded','entries','info','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','[HTTP]','stringify','authType','%s:%s','token','%s/token:%s','username','Basic\x20%s','toString','base64','Searching\x20enduser\x20with\x20phone','%s/customers/search','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/customers','POST','work','length','map','forEach','type','string','nameField','customField','toLowerCase','content','idField','variable','variableName','custom_fields','Variable','name','priority','Creating\x20new\x20ticket...','getString','Subjects','phone','xCALLY','Motion','CTI','concat','Descriptions','/api/v2/users/%d','Fields','%s/customers/%d/cases','queue','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','integrationTab','trigger:desk:display','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','error','outbound','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','destcalleridnum','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','newTab','%s/agent/tickets/%s','Desk\x20account\x20type\x20not\x20recognized'];(function(_0x2cde3e,_0x1f2213){var _0x4dfdd7=function(_0x2d7fa5){while(--_0x2d7fa5){_0x2cde3e['push'](_0x2cde3e['shift']());}};_0x4dfdd7(++_0x1f2213);}(_0xa30a,0xd7));var _0xaa30=function(_0x14add3,_0x13ce8d){_0x14add3=_0x14add3-0x0;var _0x4a174f=_0xa30a[_0x14add3];return _0x4a174f;};'use strict';var _=require(_0xaa30('0x0'));var rp=require(_0xaa30('0x1'));var md5=require(_0xaa30('0x2'));var util=require('util');var Redis=require(_0xaa30('0x3'));var intUtil=require(_0xaa30('0x4'));var config=require(_0xaa30('0x5'));var logger=require(_0xaa30('0x6'))(_0xaa30('0x7'));config[_0xaa30('0x8')]=_[_0xaa30('0x9')](config['redis'],{'host':_0xaa30('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xaa30('0x8')]));function emit(_0x14fe09,_0x42dc22,_0x5d076a){io['to'](_0x14fe09)[_0xaa30('0xb')](_0x42dc22,_0x5d076a);}var headers={'Content-Type':_0xaa30('0xc'),'Accept':_0xaa30('0xc')};function getUser(_0x59d028,_0x14a6a6){if(intUtil[_0xaa30('0xd')](_0x14a6a6)===!![]){logger['info']('Getting\x20agent\x20with\x20email',_0x14a6a6);return request({'uri':util[_0xaa30('0xe')]('%s/users',_0x59d028[_0xaa30('0xf')])})[_0xaa30('0x10')](function(_0x426c85){if(_0x426c85[_0xaa30('0x11')]){return _['find'](_0x426c85[_0xaa30('0x12')][_0xaa30('0x13')],{'email':_0x14a6a6});}})[_0xaa30('0x10')](function(_0x50aad2){if(_0x50aad2){logger[_0xaa30('0x14')](_0xaa30('0x15'));return _0x50aad2;}else{logger[_0xaa30('0x14')](_0xaa30('0x16'));return request({'uri':util[_0xaa30('0xe')](_0xaa30('0x17'),_0x59d028[_0xaa30('0xf')])});}});}else{logger[_0xaa30('0x14')](_0xaa30('0x18'));return request({'uri':util[_0xaa30('0xe')]('%s/users/me',_0x59d028[_0xaa30('0xf')])});}}function request(_0x591478){logger['debug'](_0xaa30('0x19'),JSON[_0xaa30('0x1a')](_0x591478));return rp(_[_0xaa30('0x9')](_0x591478,{'method':'GET','headers':headers,'json':!![]}));}function getAuth(_0x54fa49){var _0x53f9fd;if(_0x54fa49[_0xaa30('0x1b')]==='basic'){_0x53f9fd=util[_0xaa30('0xe')](_0xaa30('0x1c'),_0x54fa49['username'],_0x54fa49['password']);}else if(_0x54fa49['authType']===_0xaa30('0x1d')){_0x53f9fd=util[_0xaa30('0xe')](_0xaa30('0x1e'),_0x54fa49[_0xaa30('0x1f')],_0x54fa49[_0xaa30('0x1d')]);}return util['format'](_0xaa30('0x20'),new Buffer(_0x53f9fd)[_0xaa30('0x21')](_0xaa30('0x22')));}function getEndUser(_0x2d9e35,_0x1ff442,_0x5885fe){logger[_0xaa30('0x14')](_0xaa30('0x23'),_0x5885fe);return request({'uri':util[_0xaa30('0xe')](_0xaa30('0x24'),_0x2d9e35['remoteUri']),'qs':{'phone':_0x5885fe}})[_0xaa30('0x10')](function(_0x1be54c){if(_0x1be54c[_0xaa30('0x11')]){logger[_0xaa30('0x14')](_0xaa30('0x25'));return _0x1be54c[_0xaa30('0x12')]['entries'][0x0];}else{logger[_0xaa30('0x14')](_0xaa30('0x26'));return request({'uri':util['format'](_0xaa30('0x27'),_0x2d9e35['remoteUri']),'method':_0xaa30('0x28'),'body':{'first_name':_0x1ff442,'title':_0x1ff442,'phone_numbers':[{'type':_0xaa30('0x29'),'value':_0x5885fe}]}});}});}function getTags(_0x2aabf8,_0xd1eb3a){var _0x37b4a6=[];if(_0x2aabf8&&_0x2aabf8[_0xaa30('0x2a')]>0x0){_0x37b4a6=_[_0xaa30('0x2b')](_0x2aabf8,_0xd1eb3a);}return _0x37b4a6;}function getCustomFields(_0x39f708,_0x1f288c){var _0x43fb30=[];var _0x44aa9b={'custom_fields':{}};if(_0x39f708[_0xaa30('0x2a')]>0x0){_[_0xaa30('0x2c')](_0x39f708,function(_0x46abb9){if(_0x46abb9[_0xaa30('0x2d')]===_0xaa30('0x2e')&&_0x46abb9[_0xaa30('0x2f')]&&!_0x46abb9[_0xaa30('0x30')]){_0x44aa9b[_0x46abb9['nameField'][_0xaa30('0x31')]()]=_0x46abb9[_0xaa30('0x32')][_0xaa30('0x21')]();}else if(_0x46abb9[_0xaa30('0x2d')]===_0xaa30('0x2e')&&_0x46abb9[_0xaa30('0x33')]&&_0x46abb9['customField']){_0x44aa9b['custom_fields'][_0x46abb9['idField']]=_0x46abb9[_0xaa30('0x32')][_0xaa30('0x21')]();}else if(_0x46abb9[_0xaa30('0x2d')]===_0xaa30('0x34')&&_0x46abb9[_0xaa30('0x35')]&&_0x46abb9['idField']&&_0x46abb9['customField']){_0x1f288c[_0x46abb9[_0xaa30('0x35')]]&&(_0x44aa9b[_0xaa30('0x36')][_0x46abb9['idField']]=_0x1f288c[_0x46abb9[_0xaa30('0x35')]]['toString']());}else if(_0x46abb9[_0xaa30('0x2d')]==='customVariable'&&_0x46abb9[_0xaa30('0x37')]&&_0x46abb9[_0xaa30('0x37')]['name']&&_0x46abb9[_0xaa30('0x33')]&&_0x46abb9[_0xaa30('0x30')]){_0x1f288c[_0x46abb9[_0xaa30('0x37')][_0xaa30('0x38')][_0xaa30('0x31')]()]&&(_0x44aa9b[_0xaa30('0x36')][_0x46abb9['idField']]=_0x1f288c[_0x46abb9[_0xaa30('0x37')][_0xaa30('0x38')]['toLowerCase']()][_0xaa30('0x21')]());}});}if(_0x44aa9b[_0xaa30('0x39')]){_0x44aa9b[_0xaa30('0x39')]=Number(_0x44aa9b['priority']);}return _0x44aa9b;}function getTicket(_0x4add3e,_0x28e256,_0x21ffb0,_0x1b41b2,_0x1b22ed){logger[_0xaa30('0x14')](_0xaa30('0x3a'));var _0x4dd5df=_['merge']({'subject':intUtil[_0xaa30('0x3b')](_0x1b41b2[_0xaa30('0x3c')],_0x1b22ed,'\x20'),'type':_0xaa30('0x3d'),'status':'new','labels':[_0xaa30('0x3e'),_0xaa30('0x3f'),_0xaa30('0x40')][_0xaa30('0x41')](getTags(_0x1b41b2['Tags'],_0xaa30('0x38'))),'description':intUtil[_0xaa30('0x3b')](_0x1b41b2[_0xaa30('0x42')],_0x1b22ed,'\x0a'),'_links':{'assigned_user':{'href':util[_0xaa30('0xe')](_0xaa30('0x43'),_0x28e256['id']),'class':'user'}},'message':{'direction':'in','body':intUtil[_0xaa30('0x3b')](_0x1b41b2[_0xaa30('0x42')],_0x1b22ed,'\x0a')}},getCustomFields(_0x1b41b2[_0xaa30('0x44')],_0x1b22ed));return request({'uri':util[_0xaa30('0xe')](_0xaa30('0x45'),_0x4add3e[_0xaa30('0xf')],_0x21ffb0['id']),'method':_0xaa30('0x28'),'body':_0x4dd5df});}exports[_0xaa30('0x46')]=function(_0x50c1fb,_0x59ef25,_0x18771d,_0x4a170a,_0x5208f8,_0x505295){var _0x234360,_0x5e22ac;_0x505295[_0xaa30('0xf')]=intUtil['stripTrailingSlash'](_0x505295[_0xaa30('0xf')]);_0x505295[_0xaa30('0x47')]=intUtil[_0xaa30('0x48')](_0x505295[_0xaa30('0x47')]);if(_0x5208f8&&_0x5208f8[_0xaa30('0x49')]){logger[_0xaa30('0x14')](_0xaa30('0x4a'),_0xaa30('0x4b'));_0x59ef25[_0xaa30('0x4c')]=util[_0xaa30('0xe')](_0xaa30('0x4d'),_0x505295['serverUrl'],_0x59ef25[_0xaa30('0x4e')],md5(_0x59ef25[_0xaa30('0x4e')]));}else{_0x59ef25[_0xaa30('0x4c')]='';}headers[_0xaa30('0x4f')]=getAuth(_0x505295);return getUser(_0x505295,_0x4a170a[_0xaa30('0x50')])['then'](function(_0x539a33){_0x234360=_0x539a33;logger[_0xaa30('0x14')]('The\x20User\x20ID\x20is:',_0x234360['id']);return getEndUser(_0x505295,_0x59ef25[_0xaa30('0x51')],_0x59ef25[_0xaa30('0x52')]);})[_0xaa30('0x10')](function(_0xb29ccc){_0x5e22ac=_0xb29ccc;logger[_0xaa30('0x14')](_0xaa30('0x53'),_0x5e22ac['id']);return getTicket(_0x505295,_0x234360,_0x5e22ac,_0x18771d,_0x59ef25);})[_0xaa30('0x10')](function(_0x535ce2){if(_0x535ce2){logger[_0xaa30('0x14')](_0xaa30('0x54'));logger[_0xaa30('0x14')]('The\x20Ticket\x20ID\x20is:',_0x535ce2['id']);switch(_0x505295[_0xaa30('0x2d')]){case _0xaa30('0x55'):logger['info'](_0xaa30('0x4a'),'Displaying\x20ticket\x20to\x20agent...');emit(util[_0xaa30('0xe')]('user:%s',_0x4a170a['name']),_0xaa30('0x56'),{'recordId':_0x535ce2['id']});break;case'newTab':logger['info'](_0xaa30('0x4a'),_0xaa30('0x57'));emit(util[_0xaa30('0xe')](_0xaa30('0x58'),_0x4a170a[_0xaa30('0x38')]),_0xaa30('0x59'),{'uri':util['format'](_0xaa30('0x5a'),_0x535ce2['id'])});break;default:logger[_0xaa30('0x5b')](_0xaa30('0x4a'),'Desk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x4e3fde){console['error'](_0x4e3fde);logger[_0xaa30('0x5b')](_0xaa30('0x4a'),JSON[_0xaa30('0x1a')](_0x4e3fde));});};exports[_0xaa30('0x5c')]=function(_0x1cb3f9,_0x1ed257,_0x5993ab,_0x11cf82,_0x2db9d5,_0x38fa33,_0x389814){var _0x5328c3,_0x2bfac7;_0x38fa33[_0xaa30('0xf')]=intUtil[_0xaa30('0x48')](_0x38fa33[_0xaa30('0xf')]);_0x38fa33[_0xaa30('0x47')]=intUtil['stripTrailingSlash'](_0x38fa33['serverUrl']);if(_0x389814&&_0x389814[_0xaa30('0x5d')]&&_0x389814[_0xaa30('0x5d')]!==_0xaa30('0x5e')){logger['info'](_0xaa30('0x5f'),'Recording\x20is\x20enabled!');_0x1ed257[_0xaa30('0x4c')]=util[_0xaa30('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x38fa33[_0xaa30('0x47')],_0x1ed257[_0xaa30('0x4e')],md5(_0x1ed257['uniqueid']));}headers[_0xaa30('0x4f')]=getAuth(_0x38fa33);return getUser(_0x38fa33,_0x11cf82['email'])['then'](function(_0x16cb58){_0x5328c3=_0x16cb58;logger[_0xaa30('0x14')](_0xaa30('0x60'),_0x5328c3['id']);return getEndUser(_0x38fa33,_0x1ed257['destcalleridname'],_0x1ed257[_0xaa30('0x61')]);})[_0xaa30('0x10')](function(_0x4745ae){_0x2bfac7=_0x4745ae;logger[_0xaa30('0x14')](_0xaa30('0x53'),_0x2bfac7['id']);return getTicket(_0x38fa33,_0x5328c3,_0x2bfac7,_0x5993ab,_0x1ed257);})[_0xaa30('0x10')](function(_0x429ac8){if(_0x429ac8){logger[_0xaa30('0x14')](_0xaa30('0x54'));logger[_0xaa30('0x14')](_0xaa30('0x62'),_0x429ac8['id']);switch(_0x38fa33[_0xaa30('0x2d')]){case _0xaa30('0x55'):logger['info'](_0xaa30('0x4a'),_0xaa30('0x63'));emit(util[_0xaa30('0xe')]('user:%s',_0x11cf82[_0xaa30('0x38')]),_0xaa30('0x56'),{'recordId':_0x429ac8['id']});break;case _0xaa30('0x64'):logger[_0xaa30('0x14')](_0xaa30('0x4a'),_0xaa30('0x57'));emit(util['format'](_0xaa30('0x58'),_0x11cf82['name']),_0xaa30('0x59'),{'uri':util[_0xaa30('0xe')](_0xaa30('0x65'),_0x38fa33[_0xaa30('0xf')],_0x429ac8['id'])});break;default:logger['error'](_0xaa30('0x5f'),_0xaa30('0x66'));}}})['catch'](function(_0x26f6f9){logger[_0xaa30('0x5b')](_0xaa30('0x5f'),JSON[_0xaa30('0x1a')](_0x26f6f9));});};exports[_0xaa30('0x67')]=function(_0x13ee8f,_0x5df995,_0x401f5f,_0x33b2ef,_0x3a8bdc,_0x13feb2){var _0x334ef1,_0x2865a7;_0x13feb2[_0xaa30('0xf')]=intUtil[_0xaa30('0x48')](_0x13feb2[_0xaa30('0xf')]);_0x13feb2[_0xaa30('0x47')]=intUtil[_0xaa30('0x48')](_0x13feb2[_0xaa30('0x47')]);if(_0x3a8bdc&&_0x3a8bdc[_0xaa30('0x49')]){logger['info'](_0xaa30('0x68'),'Recording\x20is\x20enabled!');_0x5df995[_0xaa30('0x4c')]=util['format'](_0xaa30('0x4d'),_0x13feb2[_0xaa30('0x47')],_0x5df995[_0xaa30('0x4e')],md5(_0x5df995['uniqueid']));}else{_0x5df995[_0xaa30('0x4c')]='';}headers[_0xaa30('0x4f')]=getAuth(_0x13feb2);return getUser(_0x13feb2)['then'](function(_0x5b06e){_0x334ef1=_0x5b06e;logger['info'](_0xaa30('0x60'),_0x334ef1['id']);return getEndUser(_0x13feb2,_0x5df995['calleridname'],_0x5df995['calleridnum']);})[_0xaa30('0x10')](function(_0x99d382){_0x2865a7=_0x99d382;logger[_0xaa30('0x14')](_0xaa30('0x53'),_0x2865a7['id']);return getTicket(_0x13feb2,_0x334ef1,_0x2865a7,_0x401f5f,_0x5df995);})[_0xaa30('0x10')](function(_0x35d41e){if(_0x35d41e){logger[_0xaa30('0x14')]('Ticket\x20created!');logger[_0xaa30('0x14')](_0xaa30('0x62'),_0x35d41e['id']);}})[_0xaa30('0x69')](function(_0x4aeb5d){logger[_0xaa30('0x5b')](_0xaa30('0x68'),JSON[_0xaa30('0x1a')](_0x4aeb5d));});};
\ No newline at end of file
+var _0x814b=['calleridname','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/logger','desk','redis','defaults','localhost','emit','application/json','validateEmail','info','Getting\x20agent\x20with\x20email','format','%s/users','then','total_entries','find','_embedded','entries','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','remoteUri','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','debug','[HTTP]','%s:%s','authType','token','username','Basic\x20%s','toString','base64','Searching\x20enduser\x20with\x20phone','%s/customers/search','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/customers','POST','work','map','length','string','nameField','toLowerCase','content','picklist','idField','customField','custom_fields','type','variableName','customVariable','Variable','name','priority','merge','getString','Subjects','xCALLY','CTI','concat','Tags','Descriptions','/api/v2/users/%d','user','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','integrationTab','user:%s','trigger:desk:display','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','catch','error','stringify','recordingFormat','none','[OUTBOUND]','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','unmanaged','lastevent'];(function(_0x187214,_0x55e4b3){var _0x27a84a=function(_0x5157cf){while(--_0x5157cf){_0x187214['push'](_0x187214['shift']());}};_0x27a84a(++_0x55e4b3);}(_0x814b,0x1a2));var _0xb814=function(_0x266ddc,_0x45aa52){_0x266ddc=_0x266ddc-0x0;var _0x39c1d7=_0x814b[_0x266ddc];return _0x39c1d7;};'use strict';var _=require(_0xb814('0x0'));var rp=require(_0xb814('0x1'));var md5=require(_0xb814('0x2'));var util=require(_0xb814('0x3'));var Redis=require(_0xb814('0x4'));var intUtil=require(_0xb814('0x5'));var config=require('../../../../config/environment');var logger=require(_0xb814('0x6'))(_0xb814('0x7'));config[_0xb814('0x8')]=_[_0xb814('0x9')](config[_0xb814('0x8')],{'host':_0xb814('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xb814('0x8')]));function emit(_0x2e6272,_0x5c8539,_0x271af9){io['to'](_0x2e6272)[_0xb814('0xb')](_0x5c8539,_0x271af9);}var headers={'Content-Type':_0xb814('0xc'),'Accept':_0xb814('0xc')};function getUser(_0x1fea33,_0x21d4a5){if(intUtil[_0xb814('0xd')](_0x21d4a5)===!![]){logger[_0xb814('0xe')](_0xb814('0xf'),_0x21d4a5);return request({'uri':util[_0xb814('0x10')](_0xb814('0x11'),_0x1fea33['remoteUri'])})[_0xb814('0x12')](function(_0x56278f){if(_0x56278f[_0xb814('0x13')]){return _[_0xb814('0x14')](_0x56278f[_0xb814('0x15')][_0xb814('0x16')],{'email':_0x21d4a5});}})[_0xb814('0x12')](function(_0x3bde14){if(_0x3bde14){logger[_0xb814('0xe')](_0xb814('0x17'));return _0x3bde14;}else{logger[_0xb814('0xe')](_0xb814('0x18'));return request({'uri':util[_0xb814('0x10')](_0xb814('0x19'),_0x1fea33[_0xb814('0x1a')])});}});}else{logger[_0xb814('0xe')](_0xb814('0x1b'));return request({'uri':util[_0xb814('0x10')](_0xb814('0x19'),_0x1fea33[_0xb814('0x1a')])});}}function request(_0x125ce2){logger[_0xb814('0x1c')](_0xb814('0x1d'),JSON['stringify'](_0x125ce2));return rp(_[_0xb814('0x9')](_0x125ce2,{'method':'GET','headers':headers,'json':!![]}));}function getAuth(_0x270598){var _0xfac75b;if(_0x270598['authType']==='basic'){_0xfac75b=util['format'](_0xb814('0x1e'),_0x270598['username'],_0x270598['password']);}else if(_0x270598[_0xb814('0x1f')]===_0xb814('0x20')){_0xfac75b=util[_0xb814('0x10')]('%s/token:%s',_0x270598[_0xb814('0x21')],_0x270598['token']);}return util[_0xb814('0x10')](_0xb814('0x22'),new Buffer(_0xfac75b)[_0xb814('0x23')](_0xb814('0x24')));}function getEndUser(_0x27352e,_0x2bd039,_0x1f5d40){logger['info'](_0xb814('0x25'),_0x1f5d40);return request({'uri':util['format'](_0xb814('0x26'),_0x27352e[_0xb814('0x1a')]),'qs':{'phone':_0x1f5d40}})[_0xb814('0x12')](function(_0x208927){if(_0x208927[_0xb814('0x13')]){logger[_0xb814('0xe')](_0xb814('0x27'));return _0x208927['_embedded'][_0xb814('0x16')][0x0];}else{logger[_0xb814('0xe')](_0xb814('0x28'));return request({'uri':util[_0xb814('0x10')](_0xb814('0x29'),_0x27352e[_0xb814('0x1a')]),'method':_0xb814('0x2a'),'body':{'first_name':_0x2bd039,'title':_0x2bd039,'phone_numbers':[{'type':_0xb814('0x2b'),'value':_0x1f5d40}]}});}});}function getTags(_0x5a6291,_0x271aa8){var _0x328a08=[];if(_0x5a6291&&_0x5a6291['length']>0x0){_0x328a08=_[_0xb814('0x2c')](_0x5a6291,_0x271aa8);}return _0x328a08;}function getCustomFields(_0x37d24d,_0x530744){var _0x499f22=[];var _0x20577b={'custom_fields':{}};if(_0x37d24d[_0xb814('0x2d')]>0x0){_['forEach'](_0x37d24d,function(_0x338a28){if(_['includes']([_0xb814('0x2e'),'picklist'],_0x338a28['type'])&&_0x338a28[_0xb814('0x2f')]&&!_0x338a28['customField']){_0x20577b[_0x338a28[_0xb814('0x2f')][_0xb814('0x30')]()]=_0x338a28[_0xb814('0x31')]['toString']();}else if(_['includes']([_0xb814('0x2e'),_0xb814('0x32')],_0x338a28['type'])&&_0x338a28[_0xb814('0x33')]&&_0x338a28[_0xb814('0x34')]){_0x20577b[_0xb814('0x35')][_0x338a28[_0xb814('0x33')]]=_0x338a28[_0xb814('0x31')][_0xb814('0x23')]();}else if(_0x338a28[_0xb814('0x36')]==='variable'&&_0x338a28[_0xb814('0x37')]&&_0x338a28[_0xb814('0x33')]&&_0x338a28[_0xb814('0x34')]){_0x530744[_0x338a28[_0xb814('0x37')]]&&(_0x20577b[_0xb814('0x35')][_0x338a28['idField']]=_0x530744[_0x338a28[_0xb814('0x37')]]['toString']());}else if(_0x338a28[_0xb814('0x36')]===_0xb814('0x38')&&_0x338a28[_0xb814('0x39')]&&_0x338a28['Variable'][_0xb814('0x3a')]&&_0x338a28[_0xb814('0x33')]&&_0x338a28['customField']){_0x530744[_0x338a28[_0xb814('0x39')][_0xb814('0x3a')][_0xb814('0x30')]()]&&(_0x20577b[_0xb814('0x35')][_0x338a28[_0xb814('0x33')]]=_0x530744[_0x338a28[_0xb814('0x39')]['name'][_0xb814('0x30')]()]['toString']());}});}if(_0x20577b[_0xb814('0x3b')]){_0x20577b['priority']=Number(_0x20577b[_0xb814('0x3b')]);}return _0x20577b;}function getTicket(_0x4b9233,_0x2f8a2e,_0x26675a,_0x54a7fb,_0x4d308a){logger['info']('Creating\x20new\x20ticket...');var _0x17549e=_[_0xb814('0x3c')]({'subject':intUtil[_0xb814('0x3d')](_0x54a7fb[_0xb814('0x3e')],_0x4d308a,'\x20'),'type':'phone','status':'new','labels':[_0xb814('0x3f'),'Motion',_0xb814('0x40')][_0xb814('0x41')](getTags(_0x54a7fb[_0xb814('0x42')],_0xb814('0x3a'))),'description':intUtil[_0xb814('0x3d')](_0x54a7fb[_0xb814('0x43')],_0x4d308a,'\x0a'),'_links':{'assigned_user':{'href':util[_0xb814('0x10')](_0xb814('0x44'),_0x2f8a2e['id']),'class':_0xb814('0x45')}},'message':{'direction':'in','body':intUtil['getString'](_0x54a7fb['Descriptions'],_0x4d308a,'\x0a')}},getCustomFields(_0x54a7fb['Fields'],_0x4d308a));return request({'uri':util[_0xb814('0x10')]('%s/customers/%d/cases',_0x4b9233[_0xb814('0x1a')],_0x26675a['id']),'method':'POST','body':_0x17549e});}exports[_0xb814('0x46')]=function(_0x44ff56,_0x9ef639,_0x2e97cc,_0x4fae23,_0x30fc57,_0x15f01a){var _0x2b23c7,_0x22cf27;_0x15f01a[_0xb814('0x1a')]=intUtil[_0xb814('0x47')](_0x15f01a['remoteUri']);_0x15f01a[_0xb814('0x48')]=intUtil[_0xb814('0x47')](_0x15f01a[_0xb814('0x48')]);if(_0x30fc57&&_0x30fc57[_0xb814('0x49')]){logger[_0xb814('0xe')](_0xb814('0x4a'),_0xb814('0x4b'));_0x9ef639['recordingURL']=util['format'](_0xb814('0x4c'),_0x15f01a[_0xb814('0x48')],_0x9ef639[_0xb814('0x4d')],md5(_0x9ef639[_0xb814('0x4d')]));}else{_0x9ef639[_0xb814('0x4e')]='';}headers[_0xb814('0x4f')]=getAuth(_0x15f01a);return getUser(_0x15f01a,_0x4fae23[_0xb814('0x50')])[_0xb814('0x12')](function(_0x2eb9b6){_0x2b23c7=_0x2eb9b6;logger[_0xb814('0xe')](_0xb814('0x51'),_0x2b23c7['id']);return getEndUser(_0x15f01a,_0x9ef639['calleridname'],_0x9ef639[_0xb814('0x52')]);})[_0xb814('0x12')](function(_0x4a76bb){_0x22cf27=_0x4a76bb;logger[_0xb814('0xe')]('The\x20Enduser\x20ID\x20is:',_0x22cf27['id']);return getTicket(_0x15f01a,_0x2b23c7,_0x22cf27,_0x2e97cc,_0x9ef639);})[_0xb814('0x12')](function(_0x37866f){if(_0x37866f){logger[_0xb814('0xe')](_0xb814('0x53'));logger[_0xb814('0xe')](_0xb814('0x54'),_0x37866f['id']);switch(_0x15f01a[_0xb814('0x36')]){case _0xb814('0x55'):logger[_0xb814('0xe')](_0xb814('0x4a'),'Displaying\x20ticket\x20to\x20agent...');emit(util['format'](_0xb814('0x56'),_0x4fae23[_0xb814('0x3a')]),_0xb814('0x57'),{'recordId':_0x37866f['id']});break;case _0xb814('0x58'):logger[_0xb814('0xe')](_0xb814('0x4a'),_0xb814('0x59'));emit(util['format'](_0xb814('0x56'),_0x4fae23[_0xb814('0x3a')]),_0xb814('0x5a'),{'uri':util['format'](_0xb814('0x5b'),_0x37866f['id'])});break;default:logger['error'](_0xb814('0x4a'),'Desk\x20account\x20type\x20not\x20recognized');}}})[_0xb814('0x5c')](function(_0x3cf8f8){console['error'](_0x3cf8f8);logger[_0xb814('0x5d')](_0xb814('0x4a'),JSON[_0xb814('0x5e')](_0x3cf8f8));});};exports['outbound']=function(_0x3da050,_0x5f0e58,_0x13bdcf,_0x158893,_0x4aed78,_0x39952d,_0x4a3f84){var _0x539be7,_0x3b9709;_0x39952d[_0xb814('0x1a')]=intUtil[_0xb814('0x47')](_0x39952d['remoteUri']);_0x39952d[_0xb814('0x48')]=intUtil['stripTrailingSlash'](_0x39952d[_0xb814('0x48')]);if(_0x4a3f84&&_0x4a3f84[_0xb814('0x5f')]&&_0x4a3f84['recordingFormat']!==_0xb814('0x60')){logger['info'](_0xb814('0x61'),_0xb814('0x4b'));_0x5f0e58[_0xb814('0x4e')]=util[_0xb814('0x10')](_0xb814('0x4c'),_0x39952d[_0xb814('0x48')],_0x5f0e58[_0xb814('0x4d')],md5(_0x5f0e58[_0xb814('0x4d')]));}headers['Authorization']=getAuth(_0x39952d);return getUser(_0x39952d,_0x158893[_0xb814('0x50')])[_0xb814('0x12')](function(_0x5d71d5){_0x539be7=_0x5d71d5;logger[_0xb814('0xe')](_0xb814('0x51'),_0x539be7['id']);return getEndUser(_0x39952d,_0x5f0e58['destcalleridname'],_0x5f0e58[_0xb814('0x62')]);})['then'](function(_0x48362c){_0x3b9709=_0x48362c;logger[_0xb814('0xe')]('The\x20Enduser\x20ID\x20is:',_0x3b9709['id']);return getTicket(_0x39952d,_0x539be7,_0x3b9709,_0x13bdcf,_0x5f0e58);})[_0xb814('0x12')](function(_0xd1cd8b){if(_0xd1cd8b){logger[_0xb814('0xe')]('Ticket\x20created!');logger[_0xb814('0xe')]('The\x20Ticket\x20ID\x20is:',_0xd1cd8b['id']);switch(_0x39952d[_0xb814('0x36')]){case _0xb814('0x55'):logger[_0xb814('0xe')](_0xb814('0x4a'),_0xb814('0x63'));emit(util[_0xb814('0x10')](_0xb814('0x56'),_0x158893[_0xb814('0x3a')]),_0xb814('0x57'),{'recordId':_0xd1cd8b['id']});break;case'newTab':logger[_0xb814('0xe')](_0xb814('0x4a'),_0xb814('0x59'));emit(util[_0xb814('0x10')](_0xb814('0x56'),_0x158893[_0xb814('0x3a')]),'trigger:browser:url',{'uri':util[_0xb814('0x10')]('%s/agent/tickets/%s',_0x39952d[_0xb814('0x1a')],_0xd1cd8b['id'])});break;default:logger[_0xb814('0x5d')](_0xb814('0x61'),'Desk\x20account\x20type\x20not\x20recognized');}}})[_0xb814('0x5c')](function(_0x579351){logger[_0xb814('0x5d')]('[OUTBOUND]',JSON[_0xb814('0x5e')](_0x579351));});};exports[_0xb814('0x64')]=function(_0xa03cd2,_0x1b024f,_0x3377d4,_0x167d82,_0x143518,_0x4d44e3){var _0x44088d,_0x51ca51;_0x4d44e3[_0xb814('0x1a')]=intUtil[_0xb814('0x47')](_0x4d44e3[_0xb814('0x1a')]);_0x4d44e3[_0xb814('0x48')]=intUtil[_0xb814('0x47')](_0x4d44e3[_0xb814('0x48')]);if(_0x143518&&_0x143518['monitor_format']){logger[_0xb814('0xe')]('['+_0x1b024f[_0xb814('0x65')]['toUpperCase']()+']',_0xb814('0x4b'));_0x1b024f[_0xb814('0x4e')]=util[_0xb814('0x10')](_0xb814('0x4c'),_0x4d44e3[_0xb814('0x48')],_0x1b024f['uniqueid'],md5(_0x1b024f[_0xb814('0x4d')]));}else{_0x1b024f['recordingURL']='';}headers[_0xb814('0x4f')]=getAuth(_0x4d44e3);return getUser(_0x4d44e3)[_0xb814('0x12')](function(_0x2645f6){_0x44088d=_0x2645f6;logger[_0xb814('0xe')](_0xb814('0x51'),_0x44088d['id']);return getEndUser(_0x4d44e3,_0x1b024f[_0xb814('0x66')],_0x1b024f['calleridnum']);})['then'](function(_0x5d064b){_0x51ca51=_0x5d064b;logger[_0xb814('0xe')]('The\x20Enduser\x20ID\x20is:',_0x51ca51['id']);return getTicket(_0x4d44e3,_0x44088d,_0x51ca51,_0x3377d4,_0x1b024f);})[_0xb814('0x12')](function(_0x1d3954){if(_0x1d3954){logger[_0xb814('0xe')]('Ticket\x20created!');logger[_0xb814('0xe')](_0xb814('0x54'),_0x1d3954['id']);}})[_0xb814('0x5c')](function(_0x5aabbe){logger[_0xb814('0x5d')]('['+_0x1b024f[_0xb814('0x65')][_0xb814('0x67')]()+']',JSON[_0xb814('0x5e')](_0x5aabbe));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff