// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xb4bb=['https://xcally.desk.com/web/agent/case/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','unmanaged','toUpperCase','request-promise','./util','desk','redis','defaults','application/json','validateEmail','Getting\x20agent\x20with\x20email','%s/users','remoteUri','total_entries','find','_embedded','entries','then','info','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','format','%s/users/me','[HTTP]','stringify','basic','%s:%s','username','authType','token','%s/token:%s','Basic\x20%s','toString','base64','Searching\x20enduser\x20with\x20phone','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/customers','work','length','map','includes','string','picklist','type','customField','nameField','toLowerCase','content','idField','custom_fields','variable','variableName','customVariable','Variable','name','priority','merge','Subjects','phone','xCALLY','Motion','CTI','concat','Tags','getString','Descriptions','/api/v2/users/%d','user','Fields','%s/customers/%d/cases','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:desk:display','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url'];(function(_0x41aa4d,_0x51e45f){var _0x3fb7d6=function(_0x3833ec){while(--_0x3833ec){_0x41aa4d['push'](_0x41aa4d['shift']());}};_0x3fb7d6(++_0x51e45f);}(_0xb4bb,0x13a));var _0xbb4b=function(_0x381751,_0x2b41fd){_0x381751=_0x381751-0x0;var _0xdc109e=_0xb4bb[_0x381751];return _0xdc109e;};'use strict';var _=require('lodash');var rp=require(_0xbb4b('0x0'));var md5=require('md5');var util=require('util');var Redis=require('ioredis');var intUtil=require(_0xbb4b('0x1'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xbb4b('0x2'));config[_0xbb4b('0x3')]=_[_0xbb4b('0x4')](config[_0xbb4b('0x3')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));function emit(_0x1ebc72,_0x20d7b6,_0x1f293a){io['to'](_0x1ebc72)['emit'](_0x20d7b6,_0x1f293a);}var headers={'Content-Type':'application/json','Accept':_0xbb4b('0x5')};function getUser(_0x8904bc,_0x3dcc50){if(intUtil[_0xbb4b('0x6')](_0x3dcc50)===!![]){logger['info'](_0xbb4b('0x7'),_0x3dcc50);return request({'uri':util['format'](_0xbb4b('0x8'),_0x8904bc[_0xbb4b('0x9')])})['then'](function(_0x24088){if(_0x24088[_0xbb4b('0xa')]){return _[_0xbb4b('0xb')](_0x24088[_0xbb4b('0xc')][_0xbb4b('0xd')],{'email':_0x3dcc50});}})[_0xbb4b('0xe')](function(_0x131a88){if(_0x131a88){logger[_0xbb4b('0xf')](_0xbb4b('0x10'));return _0x131a88;}else{logger[_0xbb4b('0xf')](_0xbb4b('0x11'));return request({'uri':util[_0xbb4b('0x12')]('%s/users/me',_0x8904bc[_0xbb4b('0x9')])});}});}else{logger['info']('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xbb4b('0x12')](_0xbb4b('0x13'),_0x8904bc[_0xbb4b('0x9')])});}}function request(_0x5c1565){logger['debug'](_0xbb4b('0x14'),JSON[_0xbb4b('0x15')](_0x5c1565));return rp(_[_0xbb4b('0x4')](_0x5c1565,{'method':'GET','headers':headers,'json':!![]}));}function getAuth(_0x280cb2){var _0x5906b9;if(_0x280cb2['authType']===_0xbb4b('0x16')){_0x5906b9=util[_0xbb4b('0x12')](_0xbb4b('0x17'),_0x280cb2[_0xbb4b('0x18')],_0x280cb2['password']);}else if(_0x280cb2[_0xbb4b('0x19')]===_0xbb4b('0x1a')){_0x5906b9=util['format'](_0xbb4b('0x1b'),_0x280cb2[_0xbb4b('0x18')],_0x280cb2[_0xbb4b('0x1a')]);}return util[_0xbb4b('0x12')](_0xbb4b('0x1c'),new Buffer(_0x5906b9)[_0xbb4b('0x1d')](_0xbb4b('0x1e')));}function getEndUser(_0x2c05a5,_0x5d4e30,_0x2978d3){logger[_0xbb4b('0xf')](_0xbb4b('0x1f'),_0x2978d3);return request({'uri':util[_0xbb4b('0x12')]('%s/customers/search',_0x2c05a5[_0xbb4b('0x9')]),'qs':{'phone':_0x2978d3}})[_0xbb4b('0xe')](function(_0x433787){if(_0x433787['total_entries']){logger['info'](_0xbb4b('0x20'));return _0x433787['_embedded'][_0xbb4b('0xd')][0x0];}else{logger[_0xbb4b('0xf')](_0xbb4b('0x21'));return request({'uri':util[_0xbb4b('0x12')](_0xbb4b('0x22'),_0x2c05a5[_0xbb4b('0x9')]),'method':'POST','body':{'first_name':_0x5d4e30,'title':_0x5d4e30,'phone_numbers':[{'type':_0xbb4b('0x23'),'value':_0x2978d3}]}});}});}function getTags(_0x8e36a0,_0x465583){var _0x28bc8f=[];if(_0x8e36a0&&_0x8e36a0[_0xbb4b('0x24')]>0x0){_0x28bc8f=_[_0xbb4b('0x25')](_0x8e36a0,_0x465583);}return _0x28bc8f;}function getCustomFields(_0x88b2ff,_0x3fd328){var _0xd5ea18=[];var _0x5455c6={'custom_fields':{}};if(_0x88b2ff[_0xbb4b('0x24')]>0x0){_['forEach'](_0x88b2ff,function(_0x3b27d1){if(_[_0xbb4b('0x26')]([_0xbb4b('0x27'),_0xbb4b('0x28')],_0x3b27d1[_0xbb4b('0x29')])&&_0x3b27d1['nameField']&&!_0x3b27d1[_0xbb4b('0x2a')]){_0x5455c6[_0x3b27d1[_0xbb4b('0x2b')][_0xbb4b('0x2c')]()]=_0x3b27d1[_0xbb4b('0x2d')][_0xbb4b('0x1d')]();}else if(_[_0xbb4b('0x26')]([_0xbb4b('0x27'),_0xbb4b('0x28')],_0x3b27d1[_0xbb4b('0x29')])&&_0x3b27d1[_0xbb4b('0x2e')]&&_0x3b27d1[_0xbb4b('0x2a')]){_0x5455c6[_0xbb4b('0x2f')][_0x3b27d1[_0xbb4b('0x2e')]]=_0x3b27d1['content']['toString']();}else if(_0x3b27d1[_0xbb4b('0x29')]===_0xbb4b('0x30')&&_0x3b27d1[_0xbb4b('0x31')]&&_0x3b27d1[_0xbb4b('0x2e')]&&_0x3b27d1['customField']){_0x3fd328[_0x3b27d1['variableName']]&&(_0x5455c6[_0xbb4b('0x2f')][_0x3b27d1[_0xbb4b('0x2e')]]=_0x3fd328[_0x3b27d1[_0xbb4b('0x31')]][_0xbb4b('0x1d')]());}else if(_0x3b27d1['type']===_0xbb4b('0x32')&&_0x3b27d1['Variable']&&_0x3b27d1[_0xbb4b('0x33')][_0xbb4b('0x34')]&&_0x3b27d1[_0xbb4b('0x2e')]&&_0x3b27d1[_0xbb4b('0x2a')]){_0x3fd328[_0x3b27d1[_0xbb4b('0x33')]['name'][_0xbb4b('0x2c')]()]&&(_0x5455c6[_0xbb4b('0x2f')][_0x3b27d1[_0xbb4b('0x2e')]]=_0x3fd328[_0x3b27d1[_0xbb4b('0x33')][_0xbb4b('0x34')]['toLowerCase']()]['toString']());}});}if(_0x5455c6['priority']){_0x5455c6[_0xbb4b('0x35')]=Number(_0x5455c6[_0xbb4b('0x35')]);}return _0x5455c6;}function getTicket(_0x10d230,_0x52e3f0,_0x4f0a7f,_0x51823e,_0x513b92){logger[_0xbb4b('0xf')]('Creating\x20new\x20ticket...');var _0x1b20f0=_[_0xbb4b('0x36')]({'subject':intUtil['getString'](_0x51823e[_0xbb4b('0x37')],_0x513b92,'\x20'),'type':_0xbb4b('0x38'),'status':'new','labels':[_0xbb4b('0x39'),_0xbb4b('0x3a'),_0xbb4b('0x3b')][_0xbb4b('0x3c')](getTags(_0x51823e[_0xbb4b('0x3d')],_0xbb4b('0x34'))),'description':intUtil[_0xbb4b('0x3e')](_0x51823e[_0xbb4b('0x3f')],_0x513b92,'\x0a'),'_links':{'assigned_user':{'href':util['format'](_0xbb4b('0x40'),_0x52e3f0['id']),'class':_0xbb4b('0x41')}},'message':{'direction':'in','body':intUtil[_0xbb4b('0x3e')](_0x51823e[_0xbb4b('0x3f')],_0x513b92,'\x0a')}},getCustomFields(_0x51823e[_0xbb4b('0x42')],_0x513b92));return request({'uri':util['format'](_0xbb4b('0x43'),_0x10d230[_0xbb4b('0x9')],_0x4f0a7f['id']),'method':'POST','body':_0x1b20f0});}exports[_0xbb4b('0x44')]=function(_0x168db2,_0x490252,_0x3125f8,_0x5e8813,_0x14314d,_0xf84a55){var _0x275208,_0xfc96f0;_0xf84a55[_0xbb4b('0x9')]=intUtil[_0xbb4b('0x45')](_0xf84a55['remoteUri']);_0xf84a55[_0xbb4b('0x46')]=intUtil['stripTrailingSlash'](_0xf84a55[_0xbb4b('0x46')]);if(_0x14314d&&_0x14314d[_0xbb4b('0x47')]){logger[_0xbb4b('0xf')](_0xbb4b('0x48'),_0xbb4b('0x49'));_0x490252[_0xbb4b('0x4a')]=util[_0xbb4b('0x12')](_0xbb4b('0x4b'),_0xf84a55[_0xbb4b('0x46')],_0x490252[_0xbb4b('0x4c')],md5(_0x490252[_0xbb4b('0x4c')]));}else{_0x490252[_0xbb4b('0x4a')]='';}headers[_0xbb4b('0x4d')]=getAuth(_0xf84a55);return getUser(_0xf84a55,_0x5e8813['email'])[_0xbb4b('0xe')](function(_0x23b198){_0x275208=_0x23b198;logger['info'](_0xbb4b('0x4e'),_0x275208['id']);return getEndUser(_0xf84a55,_0x490252[_0xbb4b('0x4f')],_0x490252[_0xbb4b('0x50')]);})[_0xbb4b('0xe')](function(_0x35c43f){_0xfc96f0=_0x35c43f;logger[_0xbb4b('0xf')](_0xbb4b('0x51'),_0xfc96f0['id']);return getTicket(_0xf84a55,_0x275208,_0xfc96f0,_0x3125f8,_0x490252);})[_0xbb4b('0xe')](function(_0x28b6e5){if(_0x28b6e5){logger[_0xbb4b('0xf')](_0xbb4b('0x52'));logger[_0xbb4b('0xf')](_0xbb4b('0x53'),_0x28b6e5['id']);switch(_0xf84a55[_0xbb4b('0x29')]){case _0xbb4b('0x54'):logger[_0xbb4b('0xf')]('[QUEUE]',_0xbb4b('0x55'));emit(util[_0xbb4b('0x12')](_0xbb4b('0x56'),_0x5e8813['name']),_0xbb4b('0x57'),{'recordId':_0x28b6e5['id']});break;case'newTab':logger[_0xbb4b('0xf')](_0xbb4b('0x48'),_0xbb4b('0x58'));emit(util[_0xbb4b('0x12')](_0xbb4b('0x56'),_0x5e8813[_0xbb4b('0x34')]),_0xbb4b('0x59'),{'uri':util[_0xbb4b('0x12')](_0xbb4b('0x5a'),_0x28b6e5['id'])});break;default:logger['error'](_0xbb4b('0x48'),'Desk\x20account\x20type\x20not\x20recognized');}}})[_0xbb4b('0x5b')](function(_0x20d8cb){console[_0xbb4b('0x5c')](_0x20d8cb);logger[_0xbb4b('0x5c')]('[QUEUE]',JSON[_0xbb4b('0x15')](_0x20d8cb));});};exports[_0xbb4b('0x5d')]=function(_0x164bb8,_0x552720,_0x3b7238,_0x2f48f3,_0xdda360,_0x409c40,_0x33e2c5){var _0x32de93,_0x5e6f71;_0x409c40[_0xbb4b('0x9')]=intUtil['stripTrailingSlash'](_0x409c40[_0xbb4b('0x9')]);_0x409c40['serverUrl']=intUtil[_0xbb4b('0x45')](_0x409c40[_0xbb4b('0x46')]);if(_0x33e2c5&&_0x33e2c5[_0xbb4b('0x5e')]&&_0x33e2c5[_0xbb4b('0x5e')]!==_0xbb4b('0x5f')){logger['info'](_0xbb4b('0x60'),_0xbb4b('0x49'));_0x552720[_0xbb4b('0x4a')]=util[_0xbb4b('0x12')](_0xbb4b('0x4b'),_0x409c40[_0xbb4b('0x46')],_0x552720[_0xbb4b('0x4c')],md5(_0x552720[_0xbb4b('0x4c')]));}headers[_0xbb4b('0x4d')]=getAuth(_0x409c40);return getUser(_0x409c40,_0x2f48f3['email'])[_0xbb4b('0xe')](function(_0x120c0f){_0x32de93=_0x120c0f;logger[_0xbb4b('0xf')](_0xbb4b('0x4e'),_0x32de93['id']);return getEndUser(_0x409c40,_0x552720[_0xbb4b('0x61')],_0x552720[_0xbb4b('0x62')]);})['then'](function(_0x420af4){_0x5e6f71=_0x420af4;logger[_0xbb4b('0xf')]('The\x20Enduser\x20ID\x20is:',_0x5e6f71['id']);return getTicket(_0x409c40,_0x32de93,_0x5e6f71,_0x3b7238,_0x552720);})['then'](function(_0x6d607d){if(_0x6d607d){logger[_0xbb4b('0xf')](_0xbb4b('0x52'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x6d607d['id']);switch(_0x409c40['type']){case _0xbb4b('0x54'):logger['info'](_0xbb4b('0x48'),_0xbb4b('0x55'));emit(util[_0xbb4b('0x12')]('user:%s',_0x2f48f3[_0xbb4b('0x34')]),_0xbb4b('0x57'),{'recordId':_0x6d607d['id']});break;case'newTab':logger['info'](_0xbb4b('0x48'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xbb4b('0x12')](_0xbb4b('0x56'),_0x2f48f3[_0xbb4b('0x34')]),_0xbb4b('0x59'),{'uri':util[_0xbb4b('0x12')]('%s/agent/tickets/%s',_0x409c40[_0xbb4b('0x9')],_0x6d607d['id'])});break;default:logger[_0xbb4b('0x5c')](_0xbb4b('0x60'),'Desk\x20account\x20type\x20not\x20recognized');}}})[_0xbb4b('0x5b')](function(_0x39d34d){logger['error'](_0xbb4b('0x60'),JSON['stringify'](_0x39d34d));});};exports[_0xbb4b('0x63')]=function(_0x5704e2,_0x236ae5,_0x176e86,_0x573260,_0x2c7ccd,_0x1f483c){var _0x224de0,_0x27030b;_0x1f483c[_0xbb4b('0x9')]=intUtil[_0xbb4b('0x45')](_0x1f483c[_0xbb4b('0x9')]);_0x1f483c[_0xbb4b('0x46')]=intUtil[_0xbb4b('0x45')](_0x1f483c['serverUrl']);if(_0x2c7ccd&&_0x2c7ccd[_0xbb4b('0x47')]){logger[_0xbb4b('0xf')]('['+_0x236ae5['lastevent'][_0xbb4b('0x64')]()+']','Recording\x20is\x20enabled!');_0x236ae5[_0xbb4b('0x4a')]=util['format'](_0xbb4b('0x4b'),_0x1f483c[_0xbb4b('0x46')],_0x236ae5[_0xbb4b('0x4c')],md5(_0x236ae5[_0xbb4b('0x4c')]));}else{_0x236ae5[_0xbb4b('0x4a')]='';}headers[_0xbb4b('0x4d')]=getAuth(_0x1f483c);return getUser(_0x1f483c)[_0xbb4b('0xe')](function(_0x1c221d){_0x224de0=_0x1c221d;logger[_0xbb4b('0xf')](_0xbb4b('0x4e'),_0x224de0['id']);return getEndUser(_0x1f483c,_0x236ae5[_0xbb4b('0x4f')],_0x236ae5[_0xbb4b('0x50')]);})[_0xbb4b('0xe')](function(_0x2bd62f){_0x27030b=_0x2bd62f;logger['info'](_0xbb4b('0x51'),_0x27030b['id']);return getTicket(_0x1f483c,_0x224de0,_0x27030b,_0x176e86,_0x236ae5);})[_0xbb4b('0xe')](function(_0x2404f1){if(_0x2404f1){logger[_0xbb4b('0xf')](_0xbb4b('0x52'));logger[_0xbb4b('0xf')](_0xbb4b('0x53'),_0x2404f1['id']);}})[_0xbb4b('0x5b')](function(_0x2e1b7f){logger['error']('['+_0x236ae5['lastevent'][_0xbb4b('0x64')]()+']',JSON['stringify'](_0x2e1b7f));});};
\ No newline at end of file
+var _0x814b=['calleridname','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/logger','desk','redis','defaults','localhost','emit','application/json','validateEmail','info','Getting\x20agent\x20with\x20email','format','%s/users','then','total_entries','find','_embedded','entries','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','remoteUri','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','debug','[HTTP]','%s:%s','authType','token','username','Basic\x20%s','toString','base64','Searching\x20enduser\x20with\x20phone','%s/customers/search','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/customers','POST','work','map','length','string','nameField','toLowerCase','content','picklist','idField','customField','custom_fields','type','variableName','customVariable','Variable','name','priority','merge','getString','Subjects','xCALLY','CTI','concat','Tags','Descriptions','/api/v2/users/%d','user','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','integrationTab','user:%s','trigger:desk:display','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','catch','error','stringify','recordingFormat','none','[OUTBOUND]','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','unmanaged','lastevent'];(function(_0x187214,_0x55e4b3){var _0x27a84a=function(_0x5157cf){while(--_0x5157cf){_0x187214['push'](_0x187214['shift']());}};_0x27a84a(++_0x55e4b3);}(_0x814b,0x1a2));var _0xb814=function(_0x266ddc,_0x45aa52){_0x266ddc=_0x266ddc-0x0;var _0x39c1d7=_0x814b[_0x266ddc];return _0x39c1d7;};'use strict';var _=require(_0xb814('0x0'));var rp=require(_0xb814('0x1'));var md5=require(_0xb814('0x2'));var util=require(_0xb814('0x3'));var Redis=require(_0xb814('0x4'));var intUtil=require(_0xb814('0x5'));var config=require('../../../../config/environment');var logger=require(_0xb814('0x6'))(_0xb814('0x7'));config[_0xb814('0x8')]=_[_0xb814('0x9')](config[_0xb814('0x8')],{'host':_0xb814('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xb814('0x8')]));function emit(_0x2e6272,_0x5c8539,_0x271af9){io['to'](_0x2e6272)[_0xb814('0xb')](_0x5c8539,_0x271af9);}var headers={'Content-Type':_0xb814('0xc'),'Accept':_0xb814('0xc')};function getUser(_0x1fea33,_0x21d4a5){if(intUtil[_0xb814('0xd')](_0x21d4a5)===!![]){logger[_0xb814('0xe')](_0xb814('0xf'),_0x21d4a5);return request({'uri':util[_0xb814('0x10')](_0xb814('0x11'),_0x1fea33['remoteUri'])})[_0xb814('0x12')](function(_0x56278f){if(_0x56278f[_0xb814('0x13')]){return _[_0xb814('0x14')](_0x56278f[_0xb814('0x15')][_0xb814('0x16')],{'email':_0x21d4a5});}})[_0xb814('0x12')](function(_0x3bde14){if(_0x3bde14){logger[_0xb814('0xe')](_0xb814('0x17'));return _0x3bde14;}else{logger[_0xb814('0xe')](_0xb814('0x18'));return request({'uri':util[_0xb814('0x10')](_0xb814('0x19'),_0x1fea33[_0xb814('0x1a')])});}});}else{logger[_0xb814('0xe')](_0xb814('0x1b'));return request({'uri':util[_0xb814('0x10')](_0xb814('0x19'),_0x1fea33[_0xb814('0x1a')])});}}function request(_0x125ce2){logger[_0xb814('0x1c')](_0xb814('0x1d'),JSON['stringify'](_0x125ce2));return rp(_[_0xb814('0x9')](_0x125ce2,{'method':'GET','headers':headers,'json':!![]}));}function getAuth(_0x270598){var _0xfac75b;if(_0x270598['authType']==='basic'){_0xfac75b=util['format'](_0xb814('0x1e'),_0x270598['username'],_0x270598['password']);}else if(_0x270598[_0xb814('0x1f')]===_0xb814('0x20')){_0xfac75b=util[_0xb814('0x10')]('%s/token:%s',_0x270598[_0xb814('0x21')],_0x270598['token']);}return util[_0xb814('0x10')](_0xb814('0x22'),new Buffer(_0xfac75b)[_0xb814('0x23')](_0xb814('0x24')));}function getEndUser(_0x27352e,_0x2bd039,_0x1f5d40){logger['info'](_0xb814('0x25'),_0x1f5d40);return request({'uri':util['format'](_0xb814('0x26'),_0x27352e[_0xb814('0x1a')]),'qs':{'phone':_0x1f5d40}})[_0xb814('0x12')](function(_0x208927){if(_0x208927[_0xb814('0x13')]){logger[_0xb814('0xe')](_0xb814('0x27'));return _0x208927['_embedded'][_0xb814('0x16')][0x0];}else{logger[_0xb814('0xe')](_0xb814('0x28'));return request({'uri':util[_0xb814('0x10')](_0xb814('0x29'),_0x27352e[_0xb814('0x1a')]),'method':_0xb814('0x2a'),'body':{'first_name':_0x2bd039,'title':_0x2bd039,'phone_numbers':[{'type':_0xb814('0x2b'),'value':_0x1f5d40}]}});}});}function getTags(_0x5a6291,_0x271aa8){var _0x328a08=[];if(_0x5a6291&&_0x5a6291['length']>0x0){_0x328a08=_[_0xb814('0x2c')](_0x5a6291,_0x271aa8);}return _0x328a08;}function getCustomFields(_0x37d24d,_0x530744){var _0x499f22=[];var _0x20577b={'custom_fields':{}};if(_0x37d24d[_0xb814('0x2d')]>0x0){_['forEach'](_0x37d24d,function(_0x338a28){if(_['includes']([_0xb814('0x2e'),'picklist'],_0x338a28['type'])&&_0x338a28[_0xb814('0x2f')]&&!_0x338a28['customField']){_0x20577b[_0x338a28[_0xb814('0x2f')][_0xb814('0x30')]()]=_0x338a28[_0xb814('0x31')]['toString']();}else if(_['includes']([_0xb814('0x2e'),_0xb814('0x32')],_0x338a28['type'])&&_0x338a28[_0xb814('0x33')]&&_0x338a28[_0xb814('0x34')]){_0x20577b[_0xb814('0x35')][_0x338a28[_0xb814('0x33')]]=_0x338a28[_0xb814('0x31')][_0xb814('0x23')]();}else if(_0x338a28[_0xb814('0x36')]==='variable'&&_0x338a28[_0xb814('0x37')]&&_0x338a28[_0xb814('0x33')]&&_0x338a28[_0xb814('0x34')]){_0x530744[_0x338a28[_0xb814('0x37')]]&&(_0x20577b[_0xb814('0x35')][_0x338a28['idField']]=_0x530744[_0x338a28[_0xb814('0x37')]]['toString']());}else if(_0x338a28[_0xb814('0x36')]===_0xb814('0x38')&&_0x338a28[_0xb814('0x39')]&&_0x338a28['Variable'][_0xb814('0x3a')]&&_0x338a28[_0xb814('0x33')]&&_0x338a28['customField']){_0x530744[_0x338a28[_0xb814('0x39')][_0xb814('0x3a')][_0xb814('0x30')]()]&&(_0x20577b[_0xb814('0x35')][_0x338a28[_0xb814('0x33')]]=_0x530744[_0x338a28[_0xb814('0x39')]['name'][_0xb814('0x30')]()]['toString']());}});}if(_0x20577b[_0xb814('0x3b')]){_0x20577b['priority']=Number(_0x20577b[_0xb814('0x3b')]);}return _0x20577b;}function getTicket(_0x4b9233,_0x2f8a2e,_0x26675a,_0x54a7fb,_0x4d308a){logger['info']('Creating\x20new\x20ticket...');var _0x17549e=_[_0xb814('0x3c')]({'subject':intUtil[_0xb814('0x3d')](_0x54a7fb[_0xb814('0x3e')],_0x4d308a,'\x20'),'type':'phone','status':'new','labels':[_0xb814('0x3f'),'Motion',_0xb814('0x40')][_0xb814('0x41')](getTags(_0x54a7fb[_0xb814('0x42')],_0xb814('0x3a'))),'description':intUtil[_0xb814('0x3d')](_0x54a7fb[_0xb814('0x43')],_0x4d308a,'\x0a'),'_links':{'assigned_user':{'href':util[_0xb814('0x10')](_0xb814('0x44'),_0x2f8a2e['id']),'class':_0xb814('0x45')}},'message':{'direction':'in','body':intUtil['getString'](_0x54a7fb['Descriptions'],_0x4d308a,'\x0a')}},getCustomFields(_0x54a7fb['Fields'],_0x4d308a));return request({'uri':util[_0xb814('0x10')]('%s/customers/%d/cases',_0x4b9233[_0xb814('0x1a')],_0x26675a['id']),'method':'POST','body':_0x17549e});}exports[_0xb814('0x46')]=function(_0x44ff56,_0x9ef639,_0x2e97cc,_0x4fae23,_0x30fc57,_0x15f01a){var _0x2b23c7,_0x22cf27;_0x15f01a[_0xb814('0x1a')]=intUtil[_0xb814('0x47')](_0x15f01a['remoteUri']);_0x15f01a[_0xb814('0x48')]=intUtil[_0xb814('0x47')](_0x15f01a[_0xb814('0x48')]);if(_0x30fc57&&_0x30fc57[_0xb814('0x49')]){logger[_0xb814('0xe')](_0xb814('0x4a'),_0xb814('0x4b'));_0x9ef639['recordingURL']=util['format'](_0xb814('0x4c'),_0x15f01a[_0xb814('0x48')],_0x9ef639[_0xb814('0x4d')],md5(_0x9ef639[_0xb814('0x4d')]));}else{_0x9ef639[_0xb814('0x4e')]='';}headers[_0xb814('0x4f')]=getAuth(_0x15f01a);return getUser(_0x15f01a,_0x4fae23[_0xb814('0x50')])[_0xb814('0x12')](function(_0x2eb9b6){_0x2b23c7=_0x2eb9b6;logger[_0xb814('0xe')](_0xb814('0x51'),_0x2b23c7['id']);return getEndUser(_0x15f01a,_0x9ef639['calleridname'],_0x9ef639[_0xb814('0x52')]);})[_0xb814('0x12')](function(_0x4a76bb){_0x22cf27=_0x4a76bb;logger[_0xb814('0xe')]('The\x20Enduser\x20ID\x20is:',_0x22cf27['id']);return getTicket(_0x15f01a,_0x2b23c7,_0x22cf27,_0x2e97cc,_0x9ef639);})[_0xb814('0x12')](function(_0x37866f){if(_0x37866f){logger[_0xb814('0xe')](_0xb814('0x53'));logger[_0xb814('0xe')](_0xb814('0x54'),_0x37866f['id']);switch(_0x15f01a[_0xb814('0x36')]){case _0xb814('0x55'):logger[_0xb814('0xe')](_0xb814('0x4a'),'Displaying\x20ticket\x20to\x20agent...');emit(util['format'](_0xb814('0x56'),_0x4fae23[_0xb814('0x3a')]),_0xb814('0x57'),{'recordId':_0x37866f['id']});break;case _0xb814('0x58'):logger[_0xb814('0xe')](_0xb814('0x4a'),_0xb814('0x59'));emit(util['format'](_0xb814('0x56'),_0x4fae23[_0xb814('0x3a')]),_0xb814('0x5a'),{'uri':util['format'](_0xb814('0x5b'),_0x37866f['id'])});break;default:logger['error'](_0xb814('0x4a'),'Desk\x20account\x20type\x20not\x20recognized');}}})[_0xb814('0x5c')](function(_0x3cf8f8){console['error'](_0x3cf8f8);logger[_0xb814('0x5d')](_0xb814('0x4a'),JSON[_0xb814('0x5e')](_0x3cf8f8));});};exports['outbound']=function(_0x3da050,_0x5f0e58,_0x13bdcf,_0x158893,_0x4aed78,_0x39952d,_0x4a3f84){var _0x539be7,_0x3b9709;_0x39952d[_0xb814('0x1a')]=intUtil[_0xb814('0x47')](_0x39952d['remoteUri']);_0x39952d[_0xb814('0x48')]=intUtil['stripTrailingSlash'](_0x39952d[_0xb814('0x48')]);if(_0x4a3f84&&_0x4a3f84[_0xb814('0x5f')]&&_0x4a3f84['recordingFormat']!==_0xb814('0x60')){logger['info'](_0xb814('0x61'),_0xb814('0x4b'));_0x5f0e58[_0xb814('0x4e')]=util[_0xb814('0x10')](_0xb814('0x4c'),_0x39952d[_0xb814('0x48')],_0x5f0e58[_0xb814('0x4d')],md5(_0x5f0e58[_0xb814('0x4d')]));}headers['Authorization']=getAuth(_0x39952d);return getUser(_0x39952d,_0x158893[_0xb814('0x50')])[_0xb814('0x12')](function(_0x5d71d5){_0x539be7=_0x5d71d5;logger[_0xb814('0xe')](_0xb814('0x51'),_0x539be7['id']);return getEndUser(_0x39952d,_0x5f0e58['destcalleridname'],_0x5f0e58[_0xb814('0x62')]);})['then'](function(_0x48362c){_0x3b9709=_0x48362c;logger[_0xb814('0xe')]('The\x20Enduser\x20ID\x20is:',_0x3b9709['id']);return getTicket(_0x39952d,_0x539be7,_0x3b9709,_0x13bdcf,_0x5f0e58);})[_0xb814('0x12')](function(_0xd1cd8b){if(_0xd1cd8b){logger[_0xb814('0xe')]('Ticket\x20created!');logger[_0xb814('0xe')]('The\x20Ticket\x20ID\x20is:',_0xd1cd8b['id']);switch(_0x39952d[_0xb814('0x36')]){case _0xb814('0x55'):logger[_0xb814('0xe')](_0xb814('0x4a'),_0xb814('0x63'));emit(util[_0xb814('0x10')](_0xb814('0x56'),_0x158893[_0xb814('0x3a')]),_0xb814('0x57'),{'recordId':_0xd1cd8b['id']});break;case'newTab':logger[_0xb814('0xe')](_0xb814('0x4a'),_0xb814('0x59'));emit(util[_0xb814('0x10')](_0xb814('0x56'),_0x158893[_0xb814('0x3a')]),'trigger:browser:url',{'uri':util[_0xb814('0x10')]('%s/agent/tickets/%s',_0x39952d[_0xb814('0x1a')],_0xd1cd8b['id'])});break;default:logger[_0xb814('0x5d')](_0xb814('0x61'),'Desk\x20account\x20type\x20not\x20recognized');}}})[_0xb814('0x5c')](function(_0x579351){logger[_0xb814('0x5d')]('[OUTBOUND]',JSON[_0xb814('0x5e')](_0x579351));});};exports[_0xb814('0x64')]=function(_0xa03cd2,_0x1b024f,_0x3377d4,_0x167d82,_0x143518,_0x4d44e3){var _0x44088d,_0x51ca51;_0x4d44e3[_0xb814('0x1a')]=intUtil[_0xb814('0x47')](_0x4d44e3[_0xb814('0x1a')]);_0x4d44e3[_0xb814('0x48')]=intUtil[_0xb814('0x47')](_0x4d44e3[_0xb814('0x48')]);if(_0x143518&&_0x143518['monitor_format']){logger[_0xb814('0xe')]('['+_0x1b024f[_0xb814('0x65')]['toUpperCase']()+']',_0xb814('0x4b'));_0x1b024f[_0xb814('0x4e')]=util[_0xb814('0x10')](_0xb814('0x4c'),_0x4d44e3[_0xb814('0x48')],_0x1b024f['uniqueid'],md5(_0x1b024f[_0xb814('0x4d')]));}else{_0x1b024f['recordingURL']='';}headers[_0xb814('0x4f')]=getAuth(_0x4d44e3);return getUser(_0x4d44e3)[_0xb814('0x12')](function(_0x2645f6){_0x44088d=_0x2645f6;logger[_0xb814('0xe')](_0xb814('0x51'),_0x44088d['id']);return getEndUser(_0x4d44e3,_0x1b024f[_0xb814('0x66')],_0x1b024f['calleridnum']);})['then'](function(_0x5d064b){_0x51ca51=_0x5d064b;logger[_0xb814('0xe')]('The\x20Enduser\x20ID\x20is:',_0x51ca51['id']);return getTicket(_0x4d44e3,_0x44088d,_0x51ca51,_0x3377d4,_0x1b024f);})[_0xb814('0x12')](function(_0x1d3954){if(_0x1d3954){logger[_0xb814('0xe')]('Ticket\x20created!');logger[_0xb814('0xe')](_0xb814('0x54'),_0x1d3954['id']);}})[_0xb814('0x5c')](function(_0x5aabbe){logger[_0xb814('0x5d')]('['+_0x1b024f[_0xb814('0x65')][_0xb814('0x67')]()+']',JSON[_0xb814('0x5e')](_0x5aabbe));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff