Built motion from commit 5b761a7b.|2.5.36
[motion2.git] / server / services / ami / trigger / integration / desk.js
index 1405cd1..7d0765e 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xa079=['remoteUri','then','total_entries','find','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','debug','stringify','GET','authType','basic','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','toString','Searching\x20enduser\x20with\x20phone','%s/customers/search','Enduser\x20found!','entries','%s/customers','POST','work','length','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','idField','custom_fields','content','variable','variableName','Variable','name','priority','Creating\x20new\x20ticket...','merge','getString','Subjects','phone','new','xCALLY','CTI','concat','Tags','/api/v2/users/%d','user','Descriptions','Fields','%s/customers/%d/cases','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','integrationTab','user:%s','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','Desk\x20account\x20type\x20not\x20recognized','catch','error','outbound','recordingFormat','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','trigger:desk:display','[OUTBOUND]','lastevent','toUpperCase','The\x20Ticket\x20ID\x20is:','md5','util','./util','../../../../config/environment','../../../../config/logger','desk','redis','defaults','socket.io-emitter','emit','application/json','validateEmail','info','Getting\x20agent\x20with\x20email','format','%s/users'];(function(_0x139c57,_0xa22f9e){var _0x262126=function(_0x2a87c4){while(--_0x2a87c4){_0x139c57['push'](_0x139c57['shift']());}};_0x262126(++_0xa22f9e);}(_0xa079,0xc6));var _0x9a07=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0xa079[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0x9a07('0x0'));var util=require(_0x9a07('0x1'));var Redis=require('ioredis');var intUtil=require(_0x9a07('0x2'));var config=require(_0x9a07('0x3'));var logger=require(_0x9a07('0x4'))(_0x9a07('0x5'));config[_0x9a07('0x6')]=_[_0x9a07('0x7')](config[_0x9a07('0x6')],{'host':'localhost','port':0x18eb});var io=require(_0x9a07('0x8'))(new Redis(config[_0x9a07('0x6')]));function emit(_0x586870,_0x395350,_0x41a851){io['to'](_0x586870)[_0x9a07('0x9')](_0x395350,_0x41a851);}var headers={'Content-Type':_0x9a07('0xa'),'Accept':_0x9a07('0xa')};function getUser(_0x358508,_0x521203){if(intUtil[_0x9a07('0xb')](_0x521203)===!![]){logger[_0x9a07('0xc')](_0x9a07('0xd'),_0x521203);return request({'uri':util[_0x9a07('0xe')](_0x9a07('0xf'),_0x358508[_0x9a07('0x10')])})[_0x9a07('0x11')](function(_0xed59af){if(_0xed59af[_0x9a07('0x12')]){return _[_0x9a07('0x13')](_0xed59af['_embedded']['entries'],{'email':_0x521203});}})[_0x9a07('0x11')](function(_0x29b63c){if(_0x29b63c){logger['info'](_0x9a07('0x14'));return _0x29b63c;}else{logger[_0x9a07('0xc')](_0x9a07('0x15'));return request({'uri':util['format'](_0x9a07('0x16'),_0x358508[_0x9a07('0x10')])});}});}else{logger[_0x9a07('0xc')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x9a07('0xe')]('%s/users/me',_0x358508[_0x9a07('0x10')])});}}function request(_0x3c8879){logger[_0x9a07('0x17')]('[HTTP]',JSON[_0x9a07('0x18')](_0x3c8879));return rp(_['defaults'](_0x3c8879,{'method':_0x9a07('0x19'),'headers':headers,'json':!![]}));}function getAuth(_0x5ade66){var _0x40d86f;if(_0x5ade66[_0x9a07('0x1a')]===_0x9a07('0x1b')){_0x40d86f=util[_0x9a07('0xe')](_0x9a07('0x1c'),_0x5ade66[_0x9a07('0x1d')],_0x5ade66[_0x9a07('0x1e')]);}else if(_0x5ade66['authType']===_0x9a07('0x1f')){_0x40d86f=util[_0x9a07('0xe')](_0x9a07('0x20'),_0x5ade66[_0x9a07('0x1d')],_0x5ade66['token']);}return util[_0x9a07('0xe')](_0x9a07('0x21'),new Buffer(_0x40d86f)[_0x9a07('0x22')]('base64'));}function getEndUser(_0x43739e,_0x30dc25,_0x5a5212){logger['info'](_0x9a07('0x23'),_0x5a5212);return request({'uri':util[_0x9a07('0xe')](_0x9a07('0x24'),_0x43739e['remoteUri']),'qs':{'phone':_0x5a5212}})[_0x9a07('0x11')](function(_0x4b7320){if(_0x4b7320['total_entries']){logger[_0x9a07('0xc')](_0x9a07('0x25'));return _0x4b7320['_embedded'][_0x9a07('0x26')][0x0];}else{logger[_0x9a07('0xc')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x9a07('0xe')](_0x9a07('0x27'),_0x43739e[_0x9a07('0x10')]),'method':_0x9a07('0x28'),'body':{'first_name':_0x30dc25,'title':_0x30dc25,'phone_numbers':[{'type':_0x9a07('0x29'),'value':_0x5a5212}]}});}});}function getTags(_0x2b31c8,_0x5eeb45){var _0x1e5a9b=[];if(_0x2b31c8&&_0x2b31c8[_0x9a07('0x2a')]>0x0){_0x1e5a9b=_['map'](_0x2b31c8,_0x5eeb45);}return _0x1e5a9b;}function getCustomFields(_0x50b2e5,_0x484d8c){var _0x3ebd69=[];var _0xe27fc1={'custom_fields':{}};if(_0x50b2e5[_0x9a07('0x2a')]>0x0){_[_0x9a07('0x2b')](_0x50b2e5,function(_0x1eb821){if(_[_0x9a07('0x2c')]([_0x9a07('0x2d'),_0x9a07('0x2e')],_0x1eb821[_0x9a07('0x2f')])&&_0x1eb821[_0x9a07('0x30')]&&!_0x1eb821[_0x9a07('0x31')]){_0xe27fc1[_0x1eb821[_0x9a07('0x30')][_0x9a07('0x32')]()]=_0x1eb821['content']['toString']();}else if(_[_0x9a07('0x2c')]([_0x9a07('0x2d'),_0x9a07('0x2e')],_0x1eb821[_0x9a07('0x2f')])&&_0x1eb821[_0x9a07('0x33')]&&_0x1eb821[_0x9a07('0x31')]){_0xe27fc1[_0x9a07('0x34')][_0x1eb821['idField']]=_0x1eb821[_0x9a07('0x35')][_0x9a07('0x22')]();}else if(_0x1eb821[_0x9a07('0x2f')]===_0x9a07('0x36')&&_0x1eb821[_0x9a07('0x37')]&&_0x1eb821[_0x9a07('0x33')]&&_0x1eb821[_0x9a07('0x31')]){_0x484d8c[_0x1eb821[_0x9a07('0x37')]]&&(_0xe27fc1[_0x9a07('0x34')][_0x1eb821['idField']]=_0x484d8c[_0x1eb821[_0x9a07('0x37')]]['toString']());}else if(_0x1eb821[_0x9a07('0x2f')]==='customVariable'&&_0x1eb821['Variable']&&_0x1eb821[_0x9a07('0x38')][_0x9a07('0x39')]&&_0x1eb821[_0x9a07('0x33')]&&_0x1eb821[_0x9a07('0x31')]){_0x484d8c[_0x1eb821[_0x9a07('0x38')][_0x9a07('0x39')][_0x9a07('0x32')]()]&&(_0xe27fc1['custom_fields'][_0x1eb821[_0x9a07('0x33')]]=_0x484d8c[_0x1eb821[_0x9a07('0x38')][_0x9a07('0x39')][_0x9a07('0x32')]()][_0x9a07('0x22')]());}});}if(_0xe27fc1[_0x9a07('0x3a')]){_0xe27fc1[_0x9a07('0x3a')]=Number(_0xe27fc1[_0x9a07('0x3a')]);}return _0xe27fc1;}function getTicket(_0x388894,_0x25aa15,_0x6f0d07,_0x4e051a,_0x52cede){logger[_0x9a07('0xc')](_0x9a07('0x3b'));var _0x521bf7=_[_0x9a07('0x3c')]({'subject':intUtil[_0x9a07('0x3d')](_0x4e051a[_0x9a07('0x3e')],_0x52cede,'\x20'),'type':_0x9a07('0x3f'),'status':_0x9a07('0x40'),'labels':[_0x9a07('0x41'),'Motion',_0x9a07('0x42')][_0x9a07('0x43')](getTags(_0x4e051a[_0x9a07('0x44')],'name')),'description':intUtil['getString'](_0x4e051a['Descriptions'],_0x52cede,'\x0a'),'_links':{'assigned_user':{'href':util[_0x9a07('0xe')](_0x9a07('0x45'),_0x25aa15['id']),'class':_0x9a07('0x46')}},'message':{'direction':'in','body':intUtil[_0x9a07('0x3d')](_0x4e051a[_0x9a07('0x47')],_0x52cede,'\x0a')}},getCustomFields(_0x4e051a[_0x9a07('0x48')],_0x52cede));return request({'uri':util[_0x9a07('0xe')](_0x9a07('0x49'),_0x388894[_0x9a07('0x10')],_0x6f0d07['id']),'method':'POST','body':_0x521bf7});}exports['queue']=function(_0x269022,_0xaf58c,_0x2cdc1b,_0x4b5180,_0x12be1e,_0x3c87c2){var _0x338f33,_0x282455;_0x3c87c2[_0x9a07('0x10')]=intUtil[_0x9a07('0x4a')](_0x3c87c2['remoteUri']);_0x3c87c2[_0x9a07('0x4b')]=intUtil['stripTrailingSlash'](_0x3c87c2['serverUrl']);if(_0x12be1e&&_0x12be1e[_0x9a07('0x4c')]){logger['info'](_0x9a07('0x4d'),_0x9a07('0x4e'));_0xaf58c[_0x9a07('0x4f')]=util[_0x9a07('0xe')](_0x9a07('0x50'),_0x3c87c2[_0x9a07('0x4b')],_0xaf58c[_0x9a07('0x51')],md5(_0xaf58c[_0x9a07('0x51')]));}else{_0xaf58c[_0x9a07('0x4f')]='';}headers[_0x9a07('0x52')]=getAuth(_0x3c87c2);return getUser(_0x3c87c2,_0x4b5180[_0x9a07('0x53')])[_0x9a07('0x11')](function(_0x4149a3){_0x338f33=_0x4149a3;logger[_0x9a07('0xc')](_0x9a07('0x54'),_0x338f33['id']);return getEndUser(_0x3c87c2,_0xaf58c[_0x9a07('0x55')],_0xaf58c[_0x9a07('0x56')]);})[_0x9a07('0x11')](function(_0x385046){_0x282455=_0x385046;logger[_0x9a07('0xc')](_0x9a07('0x57'),_0x282455['id']);return getTicket(_0x3c87c2,_0x338f33,_0x282455,_0x2cdc1b,_0xaf58c);})[_0x9a07('0x11')](function(_0x23ce5a){if(_0x23ce5a){logger[_0x9a07('0xc')](_0x9a07('0x58'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x23ce5a['id']);switch(_0x3c87c2[_0x9a07('0x2f')]){case _0x9a07('0x59'):logger[_0x9a07('0xc')](_0x9a07('0x4d'),'Displaying\x20ticket\x20to\x20agent...');emit(util[_0x9a07('0xe')](_0x9a07('0x5a'),_0x4b5180[_0x9a07('0x39')]),'trigger:desk:display',{'recordId':_0x23ce5a['id']});break;case _0x9a07('0x5b'):logger[_0x9a07('0xc')](_0x9a07('0x4d'),_0x9a07('0x5c'));emit(util[_0x9a07('0xe')](_0x9a07('0x5a'),_0x4b5180[_0x9a07('0x39')]),_0x9a07('0x5d'),{'uri':util['format']('https://xcally.desk.com/web/agent/case/%d',_0x23ce5a['id'])});break;default:logger['error'](_0x9a07('0x4d'),_0x9a07('0x5e'));}}})[_0x9a07('0x5f')](function(_0x3ce035){console[_0x9a07('0x60')](_0x3ce035);logger[_0x9a07('0x60')](_0x9a07('0x4d'),JSON['stringify'](_0x3ce035));});};exports[_0x9a07('0x61')]=function(_0xbc267f,_0x29503e,_0x1c93eb,_0x497885,_0x14b638,_0x1673d2,_0x188d6b){var _0x151635,_0x38108f;_0x1673d2['remoteUri']=intUtil[_0x9a07('0x4a')](_0x1673d2['remoteUri']);_0x1673d2[_0x9a07('0x4b')]=intUtil[_0x9a07('0x4a')](_0x1673d2[_0x9a07('0x4b')]);if(_0x188d6b&&_0x188d6b[_0x9a07('0x62')]&&_0x188d6b['recordingFormat']!=='none'){logger['info']('[OUTBOUND]','Recording\x20is\x20enabled!');_0x29503e['recordingURL']=util[_0x9a07('0xe')](_0x9a07('0x50'),_0x1673d2[_0x9a07('0x4b')],_0x29503e[_0x9a07('0x51')],md5(_0x29503e[_0x9a07('0x51')]));}headers[_0x9a07('0x52')]=getAuth(_0x1673d2);return getUser(_0x1673d2,_0x497885[_0x9a07('0x53')])[_0x9a07('0x11')](function(_0x143da4){_0x151635=_0x143da4;logger[_0x9a07('0xc')](_0x9a07('0x54'),_0x151635['id']);return getEndUser(_0x1673d2,_0x29503e[_0x9a07('0x63')],_0x29503e[_0x9a07('0x64')]);})[_0x9a07('0x11')](function(_0x1387df){_0x38108f=_0x1387df;logger['info'](_0x9a07('0x57'),_0x38108f['id']);return getTicket(_0x1673d2,_0x151635,_0x38108f,_0x1c93eb,_0x29503e);})[_0x9a07('0x11')](function(_0x52f084){if(_0x52f084){logger[_0x9a07('0xc')](_0x9a07('0x58'));logger[_0x9a07('0xc')]('The\x20Ticket\x20ID\x20is:',_0x52f084['id']);switch(_0x1673d2[_0x9a07('0x2f')]){case'integrationTab':logger[_0x9a07('0xc')](_0x9a07('0x4d'),_0x9a07('0x65'));emit(util[_0x9a07('0xe')](_0x9a07('0x5a'),_0x497885[_0x9a07('0x39')]),_0x9a07('0x66'),{'recordId':_0x52f084['id']});break;case _0x9a07('0x5b'):logger[_0x9a07('0xc')](_0x9a07('0x4d'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x9a07('0x5a'),_0x497885['name']),_0x9a07('0x5d'),{'uri':util[_0x9a07('0xe')]('%s/agent/tickets/%s',_0x1673d2[_0x9a07('0x10')],_0x52f084['id'])});break;default:logger[_0x9a07('0x60')](_0x9a07('0x67'),'Desk\x20account\x20type\x20not\x20recognized');}}})[_0x9a07('0x5f')](function(_0x1a4d64){logger[_0x9a07('0x60')](_0x9a07('0x67'),JSON[_0x9a07('0x18')](_0x1a4d64));});};exports['unmanaged']=function(_0x3ac49a,_0x221bbd,_0x3d6851,_0x213763,_0x1f0d47,_0x23443f){var _0x34b00a,_0x35a268;_0x23443f['remoteUri']=intUtil[_0x9a07('0x4a')](_0x23443f['remoteUri']);_0x23443f['serverUrl']=intUtil[_0x9a07('0x4a')](_0x23443f[_0x9a07('0x4b')]);if(_0x1f0d47&&_0x1f0d47[_0x9a07('0x4c')]){logger['info']('['+_0x221bbd[_0x9a07('0x68')][_0x9a07('0x69')]()+']',_0x9a07('0x4e'));_0x221bbd[_0x9a07('0x4f')]=util[_0x9a07('0xe')](_0x9a07('0x50'),_0x23443f[_0x9a07('0x4b')],_0x221bbd[_0x9a07('0x51')],md5(_0x221bbd[_0x9a07('0x51')]));}else{_0x221bbd[_0x9a07('0x4f')]='';}headers[_0x9a07('0x52')]=getAuth(_0x23443f);return getUser(_0x23443f)['then'](function(_0x33fef6){_0x34b00a=_0x33fef6;logger[_0x9a07('0xc')](_0x9a07('0x54'),_0x34b00a['id']);return getEndUser(_0x23443f,_0x221bbd['calleridname'],_0x221bbd['calleridnum']);})['then'](function(_0x393fd5){_0x35a268=_0x393fd5;logger[_0x9a07('0xc')](_0x9a07('0x57'),_0x35a268['id']);return getTicket(_0x23443f,_0x34b00a,_0x35a268,_0x3d6851,_0x221bbd);})[_0x9a07('0x11')](function(_0x3428bd){if(_0x3428bd){logger['info']('Ticket\x20created!');logger[_0x9a07('0xc')](_0x9a07('0x6a'),_0x3428bd['id']);}})[_0x9a07('0x5f')](function(_0x59855e){logger[_0x9a07('0x60')]('['+_0x221bbd[_0x9a07('0x68')][_0x9a07('0x69')]()+']',JSON[_0x9a07('0x18')](_0x59855e));});};
\ No newline at end of file
+var _0xe14b=['CTI','concat','Tags','Descriptions','/api/v2/users/%d','user','%s/customers/%d/cases','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:desk:display','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','error','Desk\x20account\x20type\x20not\x20recognized','recordingFormat','none','[OUTBOUND]','Authorization','destcalleridname','destcalleridnum','integrationTab','newTab','catch','unmanaged','lastevent','toUpperCase','calleridname','lodash','request-promise','ioredis','./util','../../../../config/logger','defaults','redis','localhost','socket.io-emitter','application/json','validateEmail','format','%s/users','then','total_entries','find','_embedded','entries','info','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/users/me','debug','[HTTP]','stringify','GET','authType','basic','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','base64','Searching\x20enduser\x20with\x20phone','%s/customers/search','Enduser\x20found!','%s/customers','remoteUri','POST','length','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','toString','idField','variableName','custom_fields','Variable','name','priority','Creating\x20new\x20ticket...','merge','getString','Subjects','phone','new','xCALLY'];(function(_0x20a584,_0xe384a5){var _0x4b41a8=function(_0x2127c6){while(--_0x2127c6){_0x20a584['push'](_0x20a584['shift']());}};_0x4b41a8(++_0xe384a5);}(_0xe14b,0x93));var _0xbe14=function(_0x38dca4,_0x42cf40){_0x38dca4=_0x38dca4-0x0;var _0x2cfc88=_0xe14b[_0x38dca4];return _0x2cfc88;};'use strict';var _=require(_0xbe14('0x0'));var rp=require(_0xbe14('0x1'));var md5=require('md5');var util=require('util');var Redis=require(_0xbe14('0x2'));var intUtil=require(_0xbe14('0x3'));var config=require('../../../../config/environment');var logger=require(_0xbe14('0x4'))('desk');config['redis']=_[_0xbe14('0x5')](config[_0xbe14('0x6')],{'host':_0xbe14('0x7'),'port':0x18eb});var io=require(_0xbe14('0x8'))(new Redis(config[_0xbe14('0x6')]));function emit(_0x39387e,_0x196fca,_0x566ae7){io['to'](_0x39387e)['emit'](_0x196fca,_0x566ae7);}var headers={'Content-Type':'application/json','Accept':_0xbe14('0x9')};function getUser(_0x6fceff,_0xd68cd7){if(intUtil[_0xbe14('0xa')](_0xd68cd7)===!![]){logger['info']('Getting\x20agent\x20with\x20email',_0xd68cd7);return request({'uri':util[_0xbe14('0xb')](_0xbe14('0xc'),_0x6fceff['remoteUri'])})[_0xbe14('0xd')](function(_0x35aa19){if(_0x35aa19[_0xbe14('0xe')]){return _[_0xbe14('0xf')](_0x35aa19[_0xbe14('0x10')][_0xbe14('0x11')],{'email':_0xd68cd7});}})[_0xbe14('0xd')](function(_0x2850cb){if(_0x2850cb){logger[_0xbe14('0x12')](_0xbe14('0x13'));return _0x2850cb;}else{logger[_0xbe14('0x12')](_0xbe14('0x14'));return request({'uri':util[_0xbe14('0xb')]('%s/users/me',_0x6fceff['remoteUri'])});}});}else{logger[_0xbe14('0x12')](_0xbe14('0x15'));return request({'uri':util[_0xbe14('0xb')](_0xbe14('0x16'),_0x6fceff['remoteUri'])});}}function request(_0x21c789){logger[_0xbe14('0x17')](_0xbe14('0x18'),JSON[_0xbe14('0x19')](_0x21c789));return rp(_[_0xbe14('0x5')](_0x21c789,{'method':_0xbe14('0x1a'),'headers':headers,'json':!![]}));}function getAuth(_0x17ae86){var _0x5ea1f8;if(_0x17ae86[_0xbe14('0x1b')]===_0xbe14('0x1c')){_0x5ea1f8=util[_0xbe14('0xb')](_0xbe14('0x1d'),_0x17ae86[_0xbe14('0x1e')],_0x17ae86[_0xbe14('0x1f')]);}else if(_0x17ae86['authType']===_0xbe14('0x20')){_0x5ea1f8=util[_0xbe14('0xb')](_0xbe14('0x21'),_0x17ae86[_0xbe14('0x1e')],_0x17ae86[_0xbe14('0x20')]);}return util['format'](_0xbe14('0x22'),new Buffer(_0x5ea1f8)['toString'](_0xbe14('0x23')));}function getEndUser(_0x56e80c,_0x32e8eb,_0x4a25fa){logger[_0xbe14('0x12')](_0xbe14('0x24'),_0x4a25fa);return request({'uri':util['format'](_0xbe14('0x25'),_0x56e80c['remoteUri']),'qs':{'phone':_0x4a25fa}})[_0xbe14('0xd')](function(_0x4851f8){if(_0x4851f8[_0xbe14('0xe')]){logger[_0xbe14('0x12')](_0xbe14('0x26'));return _0x4851f8[_0xbe14('0x10')][_0xbe14('0x11')][0x0];}else{logger[_0xbe14('0x12')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0xbe14('0xb')](_0xbe14('0x27'),_0x56e80c[_0xbe14('0x28')]),'method':_0xbe14('0x29'),'body':{'first_name':_0x32e8eb,'title':_0x32e8eb,'phone_numbers':[{'type':'work','value':_0x4a25fa}]}});}});}function getTags(_0x16f884,_0x29fc64){var _0x59bf34=[];if(_0x16f884&&_0x16f884[_0xbe14('0x2a')]>0x0){_0x59bf34=_[_0xbe14('0x2b')](_0x16f884,_0x29fc64);}return _0x59bf34;}function getCustomFields(_0x1c7cc7,_0x19252f){var _0x34d648=[];var _0x36d4b2={'custom_fields':{}};if(_0x1c7cc7[_0xbe14('0x2a')]>0x0){_[_0xbe14('0x2c')](_0x1c7cc7,function(_0x4168c8){if(_[_0xbe14('0x2d')]([_0xbe14('0x2e'),_0xbe14('0x2f')],_0x4168c8[_0xbe14('0x30')])&&_0x4168c8[_0xbe14('0x31')]&&!_0x4168c8[_0xbe14('0x32')]){_0x36d4b2[_0x4168c8[_0xbe14('0x31')][_0xbe14('0x33')]()]=_0x4168c8[_0xbe14('0x34')][_0xbe14('0x35')]();}else if(_[_0xbe14('0x2d')](['string',_0xbe14('0x2f')],_0x4168c8['type'])&&_0x4168c8['idField']&&_0x4168c8[_0xbe14('0x32')]){_0x36d4b2['custom_fields'][_0x4168c8[_0xbe14('0x36')]]=_0x4168c8[_0xbe14('0x34')]['toString']();}else if(_0x4168c8['type']==='variable'&&_0x4168c8[_0xbe14('0x37')]&&_0x4168c8[_0xbe14('0x36')]&&_0x4168c8['customField']){_0x19252f[_0x4168c8[_0xbe14('0x37')]]&&(_0x36d4b2[_0xbe14('0x38')][_0x4168c8[_0xbe14('0x36')]]=_0x19252f[_0x4168c8[_0xbe14('0x37')]][_0xbe14('0x35')]());}else if(_0x4168c8['type']==='customVariable'&&_0x4168c8[_0xbe14('0x39')]&&_0x4168c8['Variable']['name']&&_0x4168c8['idField']&&_0x4168c8[_0xbe14('0x32')]){_0x19252f[_0x4168c8[_0xbe14('0x39')][_0xbe14('0x3a')][_0xbe14('0x33')]()]&&(_0x36d4b2[_0xbe14('0x38')][_0x4168c8[_0xbe14('0x36')]]=_0x19252f[_0x4168c8[_0xbe14('0x39')][_0xbe14('0x3a')][_0xbe14('0x33')]()][_0xbe14('0x35')]());}});}if(_0x36d4b2[_0xbe14('0x3b')]){_0x36d4b2[_0xbe14('0x3b')]=Number(_0x36d4b2['priority']);}return _0x36d4b2;}function getTicket(_0x4f51f8,_0x43cdaa,_0x2951e1,_0x13bfcf,_0x520e09){logger[_0xbe14('0x12')](_0xbe14('0x3c'));var _0xeda70e=_[_0xbe14('0x3d')]({'subject':intUtil[_0xbe14('0x3e')](_0x13bfcf[_0xbe14('0x3f')],_0x520e09,'\x20'),'type':_0xbe14('0x40'),'status':_0xbe14('0x41'),'labels':[_0xbe14('0x42'),'Motion',_0xbe14('0x43')][_0xbe14('0x44')](getTags(_0x13bfcf[_0xbe14('0x45')],_0xbe14('0x3a'))),'description':intUtil[_0xbe14('0x3e')](_0x13bfcf[_0xbe14('0x46')],_0x520e09,'\x0a'),'_links':{'assigned_user':{'href':util['format'](_0xbe14('0x47'),_0x43cdaa['id']),'class':_0xbe14('0x48')}},'message':{'direction':'in','body':intUtil[_0xbe14('0x3e')](_0x13bfcf[_0xbe14('0x46')],_0x520e09,'\x0a')}},getCustomFields(_0x13bfcf['Fields'],_0x520e09));return request({'uri':util['format'](_0xbe14('0x49'),_0x4f51f8[_0xbe14('0x28')],_0x2951e1['id']),'method':_0xbe14('0x29'),'body':_0xeda70e});}exports['queue']=function(_0x5d5318,_0x6b6aa8,_0x59ae4d,_0x5657fe,_0x3593f8,_0x1f0355){var _0x8216c3,_0x5051e4;_0x1f0355['remoteUri']=intUtil['stripTrailingSlash'](_0x1f0355[_0xbe14('0x28')]);_0x1f0355[_0xbe14('0x4a')]=intUtil[_0xbe14('0x4b')](_0x1f0355['serverUrl']);if(_0x3593f8&&_0x3593f8[_0xbe14('0x4c')]){logger[_0xbe14('0x12')](_0xbe14('0x4d'),_0xbe14('0x4e'));_0x6b6aa8['recordingURL']=util['format'](_0xbe14('0x4f'),_0x1f0355[_0xbe14('0x4a')],_0x6b6aa8[_0xbe14('0x50')],md5(_0x6b6aa8[_0xbe14('0x50')]));}else{_0x6b6aa8[_0xbe14('0x51')]='';}headers['Authorization']=getAuth(_0x1f0355);return getUser(_0x1f0355,_0x5657fe['email'])[_0xbe14('0xd')](function(_0x2a3623){_0x8216c3=_0x2a3623;logger[_0xbe14('0x12')](_0xbe14('0x52'),_0x8216c3['id']);return getEndUser(_0x1f0355,_0x6b6aa8['calleridname'],_0x6b6aa8[_0xbe14('0x53')]);})[_0xbe14('0xd')](function(_0x53e8ab){_0x5051e4=_0x53e8ab;logger[_0xbe14('0x12')](_0xbe14('0x54'),_0x5051e4['id']);return getTicket(_0x1f0355,_0x8216c3,_0x5051e4,_0x59ae4d,_0x6b6aa8);})[_0xbe14('0xd')](function(_0x36c20c){if(_0x36c20c){logger['info']('Ticket\x20created!');logger[_0xbe14('0x12')](_0xbe14('0x55'),_0x36c20c['id']);switch(_0x1f0355['type']){case'integrationTab':logger[_0xbe14('0x12')](_0xbe14('0x4d'),_0xbe14('0x56'));emit(util[_0xbe14('0xb')](_0xbe14('0x57'),_0x5657fe[_0xbe14('0x3a')]),_0xbe14('0x58'),{'recordId':_0x36c20c['id']});break;case'newTab':logger[_0xbe14('0x12')](_0xbe14('0x4d'),_0xbe14('0x59'));emit(util[_0xbe14('0xb')](_0xbe14('0x57'),_0x5657fe['name']),_0xbe14('0x5a'),{'uri':util[_0xbe14('0xb')](_0xbe14('0x5b'),_0x36c20c['id'])});break;default:logger[_0xbe14('0x5c')](_0xbe14('0x4d'),_0xbe14('0x5d'));}}})['catch'](function(_0x5aeea9){console[_0xbe14('0x5c')](_0x5aeea9);logger[_0xbe14('0x5c')](_0xbe14('0x4d'),JSON['stringify'](_0x5aeea9));});};exports['outbound']=function(_0x44fe0d,_0x134878,_0x50d78f,_0x339a86,_0x32496a,_0x50c2a0,_0x28f995){var _0x4a40d2,_0x41ba58;_0x50c2a0[_0xbe14('0x28')]=intUtil[_0xbe14('0x4b')](_0x50c2a0['remoteUri']);_0x50c2a0[_0xbe14('0x4a')]=intUtil[_0xbe14('0x4b')](_0x50c2a0['serverUrl']);if(_0x28f995&&_0x28f995[_0xbe14('0x5e')]&&_0x28f995[_0xbe14('0x5e')]!==_0xbe14('0x5f')){logger[_0xbe14('0x12')](_0xbe14('0x60'),'Recording\x20is\x20enabled!');_0x134878[_0xbe14('0x51')]=util[_0xbe14('0xb')](_0xbe14('0x4f'),_0x50c2a0[_0xbe14('0x4a')],_0x134878[_0xbe14('0x50')],md5(_0x134878[_0xbe14('0x50')]));}headers[_0xbe14('0x61')]=getAuth(_0x50c2a0);return getUser(_0x50c2a0,_0x339a86['email'])[_0xbe14('0xd')](function(_0x1b47a4){_0x4a40d2=_0x1b47a4;logger[_0xbe14('0x12')](_0xbe14('0x52'),_0x4a40d2['id']);return getEndUser(_0x50c2a0,_0x134878[_0xbe14('0x62')],_0x134878[_0xbe14('0x63')]);})[_0xbe14('0xd')](function(_0x32df3c){_0x41ba58=_0x32df3c;logger[_0xbe14('0x12')](_0xbe14('0x54'),_0x41ba58['id']);return getTicket(_0x50c2a0,_0x4a40d2,_0x41ba58,_0x50d78f,_0x134878);})[_0xbe14('0xd')](function(_0x4bccfc){if(_0x4bccfc){logger['info']('Ticket\x20created!');logger[_0xbe14('0x12')](_0xbe14('0x55'),_0x4bccfc['id']);switch(_0x50c2a0[_0xbe14('0x30')]){case _0xbe14('0x64'):logger[_0xbe14('0x12')](_0xbe14('0x4d'),_0xbe14('0x56'));emit(util[_0xbe14('0xb')](_0xbe14('0x57'),_0x339a86[_0xbe14('0x3a')]),_0xbe14('0x58'),{'recordId':_0x4bccfc['id']});break;case _0xbe14('0x65'):logger[_0xbe14('0x12')](_0xbe14('0x4d'),_0xbe14('0x59'));emit(util[_0xbe14('0xb')](_0xbe14('0x57'),_0x339a86[_0xbe14('0x3a')]),_0xbe14('0x5a'),{'uri':util[_0xbe14('0xb')]('%s/agent/tickets/%s',_0x50c2a0[_0xbe14('0x28')],_0x4bccfc['id'])});break;default:logger[_0xbe14('0x5c')](_0xbe14('0x60'),_0xbe14('0x5d'));}}})[_0xbe14('0x66')](function(_0x222944){logger[_0xbe14('0x5c')](_0xbe14('0x60'),JSON[_0xbe14('0x19')](_0x222944));});};exports[_0xbe14('0x67')]=function(_0x5917d5,_0x18be56,_0x442ec4,_0x2d4dd4,_0xfd32a3,_0x3ac6d8){var _0x5a1ea6,_0x42b341;_0x3ac6d8[_0xbe14('0x28')]=intUtil[_0xbe14('0x4b')](_0x3ac6d8[_0xbe14('0x28')]);_0x3ac6d8[_0xbe14('0x4a')]=intUtil['stripTrailingSlash'](_0x3ac6d8[_0xbe14('0x4a')]);if(_0xfd32a3&&_0xfd32a3[_0xbe14('0x4c')]){logger[_0xbe14('0x12')]('['+_0x18be56[_0xbe14('0x68')][_0xbe14('0x69')]()+']',_0xbe14('0x4e'));_0x18be56[_0xbe14('0x51')]=util[_0xbe14('0xb')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3ac6d8[_0xbe14('0x4a')],_0x18be56[_0xbe14('0x50')],md5(_0x18be56[_0xbe14('0x50')]));}else{_0x18be56[_0xbe14('0x51')]='';}headers[_0xbe14('0x61')]=getAuth(_0x3ac6d8);return getUser(_0x3ac6d8)[_0xbe14('0xd')](function(_0x445302){_0x5a1ea6=_0x445302;logger['info']('The\x20User\x20ID\x20is:',_0x5a1ea6['id']);return getEndUser(_0x3ac6d8,_0x18be56[_0xbe14('0x6a')],_0x18be56[_0xbe14('0x53')]);})[_0xbe14('0xd')](function(_0x2510a0){_0x42b341=_0x2510a0;logger[_0xbe14('0x12')](_0xbe14('0x54'),_0x42b341['id']);return getTicket(_0x3ac6d8,_0x5a1ea6,_0x42b341,_0x442ec4,_0x18be56);})[_0xbe14('0xd')](function(_0x43511e){if(_0x43511e){logger['info']('Ticket\x20created!');logger[_0xbe14('0x12')](_0xbe14('0x55'),_0x43511e['id']);}})[_0xbe14('0x66')](function(_0x57729f){logger[_0xbe14('0x5c')]('['+_0x18be56[_0xbe14('0x68')][_0xbe14('0x69')]()+']',JSON[_0xbe14('0x19')](_0x57729f));});};
\ No newline at end of file