Built motion from commit 5b761a7b.|2.5.36
[motion2.git] / server / services / ami / trigger / integration / desk.js
index 2bc829a..7d0765e 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xddb3=['defaults','localhost','socket.io-emitter','application/json','validateEmail','Getting\x20agent\x20with\x20email','%s/users','then','total_entries','find','_embedded','info','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','format','%s/users/me','remoteUri','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','debug','[HTTP]','stringify','GET','basic','username','password','authType','token','%s/token:%s','toString','base64','%s/customers/search','Enduser\x20found!','%s/customers','POST','length','map','forEach','includes','string','picklist','customField','content','type','idField','custom_fields','variable','variableName','Variable','name','toLowerCase','priority','merge','Subjects','phone','new','xCALLY','CTI','concat','Tags','Descriptions','/api/v2/users/%d','getString','Fields','queue','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','integrationTab','user:%s','trigger:desk:display','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','Desk\x20account\x20type\x20not\x20recognized','catch','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','%s/agent/tickets/%s','unmanaged','toUpperCase','calleridname','calleridnum','error','lastevent','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis'];(function(_0x2cb8d5,_0x2c8864){var _0x355821=function(_0x4f6cf5){while(--_0x4f6cf5){_0x2cb8d5['push'](_0x2cb8d5['shift']());}};_0x355821(++_0x2c8864);}(_0xddb3,0x1a3));var _0x3ddb=function(_0x3c15b2,_0x3e8ac8){_0x3c15b2=_0x3c15b2-0x0;var _0x4f0492=_0xddb3[_0x3c15b2];return _0x4f0492;};'use strict';var _=require(_0x3ddb('0x0'));var rp=require(_0x3ddb('0x1'));var md5=require(_0x3ddb('0x2'));var util=require(_0x3ddb('0x3'));var Redis=require(_0x3ddb('0x4'));var intUtil=require(_0x3ddb('0x5'));var config=require(_0x3ddb('0x6'));var logger=require(_0x3ddb('0x7'))('desk');config[_0x3ddb('0x8')]=_[_0x3ddb('0x9')](config[_0x3ddb('0x8')],{'host':_0x3ddb('0xa'),'port':0x18eb});var io=require(_0x3ddb('0xb'))(new Redis(config['redis']));function emit(_0x3e1225,_0x2afa6a,_0x44db88){io['to'](_0x3e1225)['emit'](_0x2afa6a,_0x44db88);}var headers={'Content-Type':_0x3ddb('0xc'),'Accept':_0x3ddb('0xc')};function getUser(_0x2d2bb8,_0x556d7d){if(intUtil[_0x3ddb('0xd')](_0x556d7d)===!![]){logger['info'](_0x3ddb('0xe'),_0x556d7d);return request({'uri':util['format'](_0x3ddb('0xf'),_0x2d2bb8['remoteUri'])})[_0x3ddb('0x10')](function(_0x1743bf){if(_0x1743bf[_0x3ddb('0x11')]){return _[_0x3ddb('0x12')](_0x1743bf[_0x3ddb('0x13')]['entries'],{'email':_0x556d7d});}})[_0x3ddb('0x10')](function(_0x18f0e1){if(_0x18f0e1){logger['info']('Agent\x20found!');return _0x18f0e1;}else{logger[_0x3ddb('0x14')](_0x3ddb('0x15'));return request({'uri':util[_0x3ddb('0x16')](_0x3ddb('0x17'),_0x2d2bb8[_0x3ddb('0x18')])});}});}else{logger[_0x3ddb('0x14')](_0x3ddb('0x19'));return request({'uri':util[_0x3ddb('0x16')](_0x3ddb('0x17'),_0x2d2bb8[_0x3ddb('0x18')])});}}function request(_0x2fe423){logger[_0x3ddb('0x1a')](_0x3ddb('0x1b'),JSON[_0x3ddb('0x1c')](_0x2fe423));return rp(_[_0x3ddb('0x9')](_0x2fe423,{'method':_0x3ddb('0x1d'),'headers':headers,'json':!![]}));}function getAuth(_0x36e618){var _0x1893c1;if(_0x36e618['authType']===_0x3ddb('0x1e')){_0x1893c1=util[_0x3ddb('0x16')]('%s:%s',_0x36e618[_0x3ddb('0x1f')],_0x36e618[_0x3ddb('0x20')]);}else if(_0x36e618[_0x3ddb('0x21')]===_0x3ddb('0x22')){_0x1893c1=util[_0x3ddb('0x16')](_0x3ddb('0x23'),_0x36e618[_0x3ddb('0x1f')],_0x36e618[_0x3ddb('0x22')]);}return util['format']('Basic\x20%s',new Buffer(_0x1893c1)[_0x3ddb('0x24')](_0x3ddb('0x25')));}function getEndUser(_0x2bf924,_0x5e5055,_0x364af5){logger[_0x3ddb('0x14')]('Searching\x20enduser\x20with\x20phone',_0x364af5);return request({'uri':util[_0x3ddb('0x16')](_0x3ddb('0x26'),_0x2bf924['remoteUri']),'qs':{'phone':_0x364af5}})['then'](function(_0x4fef25){if(_0x4fef25[_0x3ddb('0x11')]){logger[_0x3ddb('0x14')](_0x3ddb('0x27'));return _0x4fef25[_0x3ddb('0x13')]['entries'][0x0];}else{logger[_0x3ddb('0x14')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x3ddb('0x16')](_0x3ddb('0x28'),_0x2bf924['remoteUri']),'method':_0x3ddb('0x29'),'body':{'first_name':_0x5e5055,'title':_0x5e5055,'phone_numbers':[{'type':'work','value':_0x364af5}]}});}});}function getTags(_0x4e1a06,_0x2f1be9){var _0x30c0b4=[];if(_0x4e1a06&&_0x4e1a06[_0x3ddb('0x2a')]>0x0){_0x30c0b4=_[_0x3ddb('0x2b')](_0x4e1a06,_0x2f1be9);}return _0x30c0b4;}function getCustomFields(_0x483539,_0x9b98ab){var _0x40f132=[];var _0x416bbb={'custom_fields':{}};if(_0x483539[_0x3ddb('0x2a')]>0x0){_[_0x3ddb('0x2c')](_0x483539,function(_0x49cb30){if(_[_0x3ddb('0x2d')]([_0x3ddb('0x2e'),_0x3ddb('0x2f')],_0x49cb30['type'])&&_0x49cb30['nameField']&&!_0x49cb30[_0x3ddb('0x30')]){_0x416bbb[_0x49cb30['nameField']['toLowerCase']()]=_0x49cb30[_0x3ddb('0x31')][_0x3ddb('0x24')]();}else if(_[_0x3ddb('0x2d')]([_0x3ddb('0x2e'),_0x3ddb('0x2f')],_0x49cb30[_0x3ddb('0x32')])&&_0x49cb30[_0x3ddb('0x33')]&&_0x49cb30[_0x3ddb('0x30')]){_0x416bbb[_0x3ddb('0x34')][_0x49cb30[_0x3ddb('0x33')]]=_0x49cb30[_0x3ddb('0x31')][_0x3ddb('0x24')]();}else if(_0x49cb30[_0x3ddb('0x32')]===_0x3ddb('0x35')&&_0x49cb30['variableName']&&_0x49cb30['idField']&&_0x49cb30['customField']){_0x9b98ab[_0x49cb30[_0x3ddb('0x36')]]&&(_0x416bbb[_0x3ddb('0x34')][_0x49cb30['idField']]=_0x9b98ab[_0x49cb30[_0x3ddb('0x36')]][_0x3ddb('0x24')]());}else if(_0x49cb30[_0x3ddb('0x32')]==='customVariable'&&_0x49cb30[_0x3ddb('0x37')]&&_0x49cb30[_0x3ddb('0x37')]['name']&&_0x49cb30[_0x3ddb('0x33')]&&_0x49cb30[_0x3ddb('0x30')]){_0x9b98ab[_0x49cb30[_0x3ddb('0x37')][_0x3ddb('0x38')][_0x3ddb('0x39')]()]&&(_0x416bbb[_0x3ddb('0x34')][_0x49cb30[_0x3ddb('0x33')]]=_0x9b98ab[_0x49cb30[_0x3ddb('0x37')][_0x3ddb('0x38')]['toLowerCase']()][_0x3ddb('0x24')]());}});}if(_0x416bbb[_0x3ddb('0x3a')]){_0x416bbb['priority']=Number(_0x416bbb[_0x3ddb('0x3a')]);}return _0x416bbb;}function getTicket(_0x2a53d9,_0x49db02,_0x33f3db,_0x20fd9b,_0x532f2b){logger[_0x3ddb('0x14')]('Creating\x20new\x20ticket...');var _0x164335=_[_0x3ddb('0x3b')]({'subject':intUtil['getString'](_0x20fd9b[_0x3ddb('0x3c')],_0x532f2b,'\x20'),'type':_0x3ddb('0x3d'),'status':_0x3ddb('0x3e'),'labels':[_0x3ddb('0x3f'),'Motion',_0x3ddb('0x40')][_0x3ddb('0x41')](getTags(_0x20fd9b[_0x3ddb('0x42')],_0x3ddb('0x38'))),'description':intUtil['getString'](_0x20fd9b[_0x3ddb('0x43')],_0x532f2b,'\x0a'),'_links':{'assigned_user':{'href':util[_0x3ddb('0x16')](_0x3ddb('0x44'),_0x49db02['id']),'class':'user'}},'message':{'direction':'in','body':intUtil[_0x3ddb('0x45')](_0x20fd9b['Descriptions'],_0x532f2b,'\x0a')}},getCustomFields(_0x20fd9b[_0x3ddb('0x46')],_0x532f2b));return request({'uri':util[_0x3ddb('0x16')]('%s/customers/%d/cases',_0x2a53d9[_0x3ddb('0x18')],_0x33f3db['id']),'method':_0x3ddb('0x29'),'body':_0x164335});}exports[_0x3ddb('0x47')]=function(_0x3b5150,_0x4cafac,_0x4898fa,_0x12f4c9,_0x2b2666,_0x15e439){var _0x2ac5f4,_0x1e625d;_0x15e439[_0x3ddb('0x18')]=intUtil['stripTrailingSlash'](_0x15e439['remoteUri']);_0x15e439[_0x3ddb('0x48')]=intUtil[_0x3ddb('0x49')](_0x15e439['serverUrl']);if(_0x2b2666&&_0x2b2666[_0x3ddb('0x4a')]){logger['info'](_0x3ddb('0x4b'),_0x3ddb('0x4c'));_0x4cafac[_0x3ddb('0x4d')]=util[_0x3ddb('0x16')](_0x3ddb('0x4e'),_0x15e439[_0x3ddb('0x48')],_0x4cafac[_0x3ddb('0x4f')],md5(_0x4cafac[_0x3ddb('0x4f')]));}else{_0x4cafac['recordingURL']='';}headers[_0x3ddb('0x50')]=getAuth(_0x15e439);return getUser(_0x15e439,_0x12f4c9[_0x3ddb('0x51')])['then'](function(_0x30cbe5){_0x2ac5f4=_0x30cbe5;logger[_0x3ddb('0x14')](_0x3ddb('0x52'),_0x2ac5f4['id']);return getEndUser(_0x15e439,_0x4cafac['calleridname'],_0x4cafac['calleridnum']);})['then'](function(_0x20b496){_0x1e625d=_0x20b496;logger[_0x3ddb('0x14')](_0x3ddb('0x53'),_0x1e625d['id']);return getTicket(_0x15e439,_0x2ac5f4,_0x1e625d,_0x4898fa,_0x4cafac);})['then'](function(_0x5cb7d0){if(_0x5cb7d0){logger[_0x3ddb('0x14')](_0x3ddb('0x54'));logger[_0x3ddb('0x14')](_0x3ddb('0x55'),_0x5cb7d0['id']);switch(_0x15e439[_0x3ddb('0x32')]){case _0x3ddb('0x56'):logger[_0x3ddb('0x14')](_0x3ddb('0x4b'),'Displaying\x20ticket\x20to\x20agent...');emit(util[_0x3ddb('0x16')](_0x3ddb('0x57'),_0x12f4c9['name']),_0x3ddb('0x58'),{'recordId':_0x5cb7d0['id']});break;case _0x3ddb('0x59'):logger[_0x3ddb('0x14')](_0x3ddb('0x4b'),_0x3ddb('0x5a'));emit(util[_0x3ddb('0x16')](_0x3ddb('0x57'),_0x12f4c9['name']),'trigger:browser:url',{'uri':util[_0x3ddb('0x16')]('https://xcally.desk.com/web/agent/case/%d',_0x5cb7d0['id'])});break;default:logger['error'](_0x3ddb('0x4b'),_0x3ddb('0x5b'));}}})[_0x3ddb('0x5c')](function(_0x5ef77f){console['error'](_0x5ef77f);logger['error'](_0x3ddb('0x4b'),JSON['stringify'](_0x5ef77f));});};exports[_0x3ddb('0x5d')]=function(_0x1f0396,_0x4de1f2,_0x1b910c,_0x55a051,_0x2a7aef,_0x13ab77,_0xd6d082){var _0xb906db,_0x343d03;_0x13ab77[_0x3ddb('0x18')]=intUtil['stripTrailingSlash'](_0x13ab77[_0x3ddb('0x18')]);_0x13ab77[_0x3ddb('0x48')]=intUtil[_0x3ddb('0x49')](_0x13ab77[_0x3ddb('0x48')]);if(_0xd6d082&&_0xd6d082[_0x3ddb('0x5e')]&&_0xd6d082[_0x3ddb('0x5e')]!==_0x3ddb('0x5f')){logger[_0x3ddb('0x14')](_0x3ddb('0x60'),_0x3ddb('0x4c'));_0x4de1f2[_0x3ddb('0x4d')]=util[_0x3ddb('0x16')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x13ab77[_0x3ddb('0x48')],_0x4de1f2[_0x3ddb('0x4f')],md5(_0x4de1f2['uniqueid']));}headers['Authorization']=getAuth(_0x13ab77);return getUser(_0x13ab77,_0x55a051[_0x3ddb('0x51')])['then'](function(_0x5e3eeb){_0xb906db=_0x5e3eeb;logger[_0x3ddb('0x14')](_0x3ddb('0x52'),_0xb906db['id']);return getEndUser(_0x13ab77,_0x4de1f2[_0x3ddb('0x61')],_0x4de1f2[_0x3ddb('0x62')]);})[_0x3ddb('0x10')](function(_0x18a374){_0x343d03=_0x18a374;logger[_0x3ddb('0x14')](_0x3ddb('0x53'),_0x343d03['id']);return getTicket(_0x13ab77,_0xb906db,_0x343d03,_0x1b910c,_0x4de1f2);})['then'](function(_0x3442aa){if(_0x3442aa){logger[_0x3ddb('0x14')]('Ticket\x20created!');logger[_0x3ddb('0x14')](_0x3ddb('0x55'),_0x3442aa['id']);switch(_0x13ab77['type']){case _0x3ddb('0x56'):logger['info'](_0x3ddb('0x4b'),_0x3ddb('0x63'));emit(util[_0x3ddb('0x16')](_0x3ddb('0x57'),_0x55a051[_0x3ddb('0x38')]),_0x3ddb('0x58'),{'recordId':_0x3442aa['id']});break;case _0x3ddb('0x59'):logger[_0x3ddb('0x14')](_0x3ddb('0x4b'),_0x3ddb('0x5a'));emit(util[_0x3ddb('0x16')]('user:%s',_0x55a051[_0x3ddb('0x38')]),'trigger:browser:url',{'uri':util[_0x3ddb('0x16')](_0x3ddb('0x64'),_0x13ab77['remoteUri'],_0x3442aa['id'])});break;default:logger['error']('[OUTBOUND]','Desk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x433327){logger['error']('[OUTBOUND]',JSON[_0x3ddb('0x1c')](_0x433327));});};exports[_0x3ddb('0x65')]=function(_0x3c7371,_0x1a3c43,_0x10525f,_0x1444cf,_0x1db446,_0x3e46fa){var _0x3d6424,_0xa85957;_0x3e46fa[_0x3ddb('0x18')]=intUtil[_0x3ddb('0x49')](_0x3e46fa[_0x3ddb('0x18')]);_0x3e46fa[_0x3ddb('0x48')]=intUtil[_0x3ddb('0x49')](_0x3e46fa['serverUrl']);if(_0x1db446&&_0x1db446[_0x3ddb('0x4a')]){logger[_0x3ddb('0x14')]('['+_0x1a3c43['lastevent'][_0x3ddb('0x66')]()+']',_0x3ddb('0x4c'));_0x1a3c43[_0x3ddb('0x4d')]=util[_0x3ddb('0x16')](_0x3ddb('0x4e'),_0x3e46fa[_0x3ddb('0x48')],_0x1a3c43[_0x3ddb('0x4f')],md5(_0x1a3c43[_0x3ddb('0x4f')]));}else{_0x1a3c43['recordingURL']='';}headers[_0x3ddb('0x50')]=getAuth(_0x3e46fa);return getUser(_0x3e46fa)[_0x3ddb('0x10')](function(_0x5381c1){_0x3d6424=_0x5381c1;logger[_0x3ddb('0x14')](_0x3ddb('0x52'),_0x3d6424['id']);return getEndUser(_0x3e46fa,_0x1a3c43[_0x3ddb('0x67')],_0x1a3c43[_0x3ddb('0x68')]);})[_0x3ddb('0x10')](function(_0x17c705){_0xa85957=_0x17c705;logger['info'](_0x3ddb('0x53'),_0xa85957['id']);return getTicket(_0x3e46fa,_0x3d6424,_0xa85957,_0x10525f,_0x1a3c43);})['then'](function(_0xc4c578){if(_0xc4c578){logger[_0x3ddb('0x14')](_0x3ddb('0x54'));logger['info'](_0x3ddb('0x55'),_0xc4c578['id']);}})[_0x3ddb('0x5c')](function(_0x213028){logger[_0x3ddb('0x69')]('['+_0x1a3c43[_0x3ddb('0x6a')][_0x3ddb('0x66')]()+']',JSON['stringify'](_0x213028));});};
\ No newline at end of file
+var _0xe14b=['CTI','concat','Tags','Descriptions','/api/v2/users/%d','user','%s/customers/%d/cases','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:desk:display','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','error','Desk\x20account\x20type\x20not\x20recognized','recordingFormat','none','[OUTBOUND]','Authorization','destcalleridname','destcalleridnum','integrationTab','newTab','catch','unmanaged','lastevent','toUpperCase','calleridname','lodash','request-promise','ioredis','./util','../../../../config/logger','defaults','redis','localhost','socket.io-emitter','application/json','validateEmail','format','%s/users','then','total_entries','find','_embedded','entries','info','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/users/me','debug','[HTTP]','stringify','GET','authType','basic','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','base64','Searching\x20enduser\x20with\x20phone','%s/customers/search','Enduser\x20found!','%s/customers','remoteUri','POST','length','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','toString','idField','variableName','custom_fields','Variable','name','priority','Creating\x20new\x20ticket...','merge','getString','Subjects','phone','new','xCALLY'];(function(_0x20a584,_0xe384a5){var _0x4b41a8=function(_0x2127c6){while(--_0x2127c6){_0x20a584['push'](_0x20a584['shift']());}};_0x4b41a8(++_0xe384a5);}(_0xe14b,0x93));var _0xbe14=function(_0x38dca4,_0x42cf40){_0x38dca4=_0x38dca4-0x0;var _0x2cfc88=_0xe14b[_0x38dca4];return _0x2cfc88;};'use strict';var _=require(_0xbe14('0x0'));var rp=require(_0xbe14('0x1'));var md5=require('md5');var util=require('util');var Redis=require(_0xbe14('0x2'));var intUtil=require(_0xbe14('0x3'));var config=require('../../../../config/environment');var logger=require(_0xbe14('0x4'))('desk');config['redis']=_[_0xbe14('0x5')](config[_0xbe14('0x6')],{'host':_0xbe14('0x7'),'port':0x18eb});var io=require(_0xbe14('0x8'))(new Redis(config[_0xbe14('0x6')]));function emit(_0x39387e,_0x196fca,_0x566ae7){io['to'](_0x39387e)['emit'](_0x196fca,_0x566ae7);}var headers={'Content-Type':'application/json','Accept':_0xbe14('0x9')};function getUser(_0x6fceff,_0xd68cd7){if(intUtil[_0xbe14('0xa')](_0xd68cd7)===!![]){logger['info']('Getting\x20agent\x20with\x20email',_0xd68cd7);return request({'uri':util[_0xbe14('0xb')](_0xbe14('0xc'),_0x6fceff['remoteUri'])})[_0xbe14('0xd')](function(_0x35aa19){if(_0x35aa19[_0xbe14('0xe')]){return _[_0xbe14('0xf')](_0x35aa19[_0xbe14('0x10')][_0xbe14('0x11')],{'email':_0xd68cd7});}})[_0xbe14('0xd')](function(_0x2850cb){if(_0x2850cb){logger[_0xbe14('0x12')](_0xbe14('0x13'));return _0x2850cb;}else{logger[_0xbe14('0x12')](_0xbe14('0x14'));return request({'uri':util[_0xbe14('0xb')]('%s/users/me',_0x6fceff['remoteUri'])});}});}else{logger[_0xbe14('0x12')](_0xbe14('0x15'));return request({'uri':util[_0xbe14('0xb')](_0xbe14('0x16'),_0x6fceff['remoteUri'])});}}function request(_0x21c789){logger[_0xbe14('0x17')](_0xbe14('0x18'),JSON[_0xbe14('0x19')](_0x21c789));return rp(_[_0xbe14('0x5')](_0x21c789,{'method':_0xbe14('0x1a'),'headers':headers,'json':!![]}));}function getAuth(_0x17ae86){var _0x5ea1f8;if(_0x17ae86[_0xbe14('0x1b')]===_0xbe14('0x1c')){_0x5ea1f8=util[_0xbe14('0xb')](_0xbe14('0x1d'),_0x17ae86[_0xbe14('0x1e')],_0x17ae86[_0xbe14('0x1f')]);}else if(_0x17ae86['authType']===_0xbe14('0x20')){_0x5ea1f8=util[_0xbe14('0xb')](_0xbe14('0x21'),_0x17ae86[_0xbe14('0x1e')],_0x17ae86[_0xbe14('0x20')]);}return util['format'](_0xbe14('0x22'),new Buffer(_0x5ea1f8)['toString'](_0xbe14('0x23')));}function getEndUser(_0x56e80c,_0x32e8eb,_0x4a25fa){logger[_0xbe14('0x12')](_0xbe14('0x24'),_0x4a25fa);return request({'uri':util['format'](_0xbe14('0x25'),_0x56e80c['remoteUri']),'qs':{'phone':_0x4a25fa}})[_0xbe14('0xd')](function(_0x4851f8){if(_0x4851f8[_0xbe14('0xe')]){logger[_0xbe14('0x12')](_0xbe14('0x26'));return _0x4851f8[_0xbe14('0x10')][_0xbe14('0x11')][0x0];}else{logger[_0xbe14('0x12')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0xbe14('0xb')](_0xbe14('0x27'),_0x56e80c[_0xbe14('0x28')]),'method':_0xbe14('0x29'),'body':{'first_name':_0x32e8eb,'title':_0x32e8eb,'phone_numbers':[{'type':'work','value':_0x4a25fa}]}});}});}function getTags(_0x16f884,_0x29fc64){var _0x59bf34=[];if(_0x16f884&&_0x16f884[_0xbe14('0x2a')]>0x0){_0x59bf34=_[_0xbe14('0x2b')](_0x16f884,_0x29fc64);}return _0x59bf34;}function getCustomFields(_0x1c7cc7,_0x19252f){var _0x34d648=[];var _0x36d4b2={'custom_fields':{}};if(_0x1c7cc7[_0xbe14('0x2a')]>0x0){_[_0xbe14('0x2c')](_0x1c7cc7,function(_0x4168c8){if(_[_0xbe14('0x2d')]([_0xbe14('0x2e'),_0xbe14('0x2f')],_0x4168c8[_0xbe14('0x30')])&&_0x4168c8[_0xbe14('0x31')]&&!_0x4168c8[_0xbe14('0x32')]){_0x36d4b2[_0x4168c8[_0xbe14('0x31')][_0xbe14('0x33')]()]=_0x4168c8[_0xbe14('0x34')][_0xbe14('0x35')]();}else if(_[_0xbe14('0x2d')](['string',_0xbe14('0x2f')],_0x4168c8['type'])&&_0x4168c8['idField']&&_0x4168c8[_0xbe14('0x32')]){_0x36d4b2['custom_fields'][_0x4168c8[_0xbe14('0x36')]]=_0x4168c8[_0xbe14('0x34')]['toString']();}else if(_0x4168c8['type']==='variable'&&_0x4168c8[_0xbe14('0x37')]&&_0x4168c8[_0xbe14('0x36')]&&_0x4168c8['customField']){_0x19252f[_0x4168c8[_0xbe14('0x37')]]&&(_0x36d4b2[_0xbe14('0x38')][_0x4168c8[_0xbe14('0x36')]]=_0x19252f[_0x4168c8[_0xbe14('0x37')]][_0xbe14('0x35')]());}else if(_0x4168c8['type']==='customVariable'&&_0x4168c8[_0xbe14('0x39')]&&_0x4168c8['Variable']['name']&&_0x4168c8['idField']&&_0x4168c8[_0xbe14('0x32')]){_0x19252f[_0x4168c8[_0xbe14('0x39')][_0xbe14('0x3a')][_0xbe14('0x33')]()]&&(_0x36d4b2[_0xbe14('0x38')][_0x4168c8[_0xbe14('0x36')]]=_0x19252f[_0x4168c8[_0xbe14('0x39')][_0xbe14('0x3a')][_0xbe14('0x33')]()][_0xbe14('0x35')]());}});}if(_0x36d4b2[_0xbe14('0x3b')]){_0x36d4b2[_0xbe14('0x3b')]=Number(_0x36d4b2['priority']);}return _0x36d4b2;}function getTicket(_0x4f51f8,_0x43cdaa,_0x2951e1,_0x13bfcf,_0x520e09){logger[_0xbe14('0x12')](_0xbe14('0x3c'));var _0xeda70e=_[_0xbe14('0x3d')]({'subject':intUtil[_0xbe14('0x3e')](_0x13bfcf[_0xbe14('0x3f')],_0x520e09,'\x20'),'type':_0xbe14('0x40'),'status':_0xbe14('0x41'),'labels':[_0xbe14('0x42'),'Motion',_0xbe14('0x43')][_0xbe14('0x44')](getTags(_0x13bfcf[_0xbe14('0x45')],_0xbe14('0x3a'))),'description':intUtil[_0xbe14('0x3e')](_0x13bfcf[_0xbe14('0x46')],_0x520e09,'\x0a'),'_links':{'assigned_user':{'href':util['format'](_0xbe14('0x47'),_0x43cdaa['id']),'class':_0xbe14('0x48')}},'message':{'direction':'in','body':intUtil[_0xbe14('0x3e')](_0x13bfcf[_0xbe14('0x46')],_0x520e09,'\x0a')}},getCustomFields(_0x13bfcf['Fields'],_0x520e09));return request({'uri':util['format'](_0xbe14('0x49'),_0x4f51f8[_0xbe14('0x28')],_0x2951e1['id']),'method':_0xbe14('0x29'),'body':_0xeda70e});}exports['queue']=function(_0x5d5318,_0x6b6aa8,_0x59ae4d,_0x5657fe,_0x3593f8,_0x1f0355){var _0x8216c3,_0x5051e4;_0x1f0355['remoteUri']=intUtil['stripTrailingSlash'](_0x1f0355[_0xbe14('0x28')]);_0x1f0355[_0xbe14('0x4a')]=intUtil[_0xbe14('0x4b')](_0x1f0355['serverUrl']);if(_0x3593f8&&_0x3593f8[_0xbe14('0x4c')]){logger[_0xbe14('0x12')](_0xbe14('0x4d'),_0xbe14('0x4e'));_0x6b6aa8['recordingURL']=util['format'](_0xbe14('0x4f'),_0x1f0355[_0xbe14('0x4a')],_0x6b6aa8[_0xbe14('0x50')],md5(_0x6b6aa8[_0xbe14('0x50')]));}else{_0x6b6aa8[_0xbe14('0x51')]='';}headers['Authorization']=getAuth(_0x1f0355);return getUser(_0x1f0355,_0x5657fe['email'])[_0xbe14('0xd')](function(_0x2a3623){_0x8216c3=_0x2a3623;logger[_0xbe14('0x12')](_0xbe14('0x52'),_0x8216c3['id']);return getEndUser(_0x1f0355,_0x6b6aa8['calleridname'],_0x6b6aa8[_0xbe14('0x53')]);})[_0xbe14('0xd')](function(_0x53e8ab){_0x5051e4=_0x53e8ab;logger[_0xbe14('0x12')](_0xbe14('0x54'),_0x5051e4['id']);return getTicket(_0x1f0355,_0x8216c3,_0x5051e4,_0x59ae4d,_0x6b6aa8);})[_0xbe14('0xd')](function(_0x36c20c){if(_0x36c20c){logger['info']('Ticket\x20created!');logger[_0xbe14('0x12')](_0xbe14('0x55'),_0x36c20c['id']);switch(_0x1f0355['type']){case'integrationTab':logger[_0xbe14('0x12')](_0xbe14('0x4d'),_0xbe14('0x56'));emit(util[_0xbe14('0xb')](_0xbe14('0x57'),_0x5657fe[_0xbe14('0x3a')]),_0xbe14('0x58'),{'recordId':_0x36c20c['id']});break;case'newTab':logger[_0xbe14('0x12')](_0xbe14('0x4d'),_0xbe14('0x59'));emit(util[_0xbe14('0xb')](_0xbe14('0x57'),_0x5657fe['name']),_0xbe14('0x5a'),{'uri':util[_0xbe14('0xb')](_0xbe14('0x5b'),_0x36c20c['id'])});break;default:logger[_0xbe14('0x5c')](_0xbe14('0x4d'),_0xbe14('0x5d'));}}})['catch'](function(_0x5aeea9){console[_0xbe14('0x5c')](_0x5aeea9);logger[_0xbe14('0x5c')](_0xbe14('0x4d'),JSON['stringify'](_0x5aeea9));});};exports['outbound']=function(_0x44fe0d,_0x134878,_0x50d78f,_0x339a86,_0x32496a,_0x50c2a0,_0x28f995){var _0x4a40d2,_0x41ba58;_0x50c2a0[_0xbe14('0x28')]=intUtil[_0xbe14('0x4b')](_0x50c2a0['remoteUri']);_0x50c2a0[_0xbe14('0x4a')]=intUtil[_0xbe14('0x4b')](_0x50c2a0['serverUrl']);if(_0x28f995&&_0x28f995[_0xbe14('0x5e')]&&_0x28f995[_0xbe14('0x5e')]!==_0xbe14('0x5f')){logger[_0xbe14('0x12')](_0xbe14('0x60'),'Recording\x20is\x20enabled!');_0x134878[_0xbe14('0x51')]=util[_0xbe14('0xb')](_0xbe14('0x4f'),_0x50c2a0[_0xbe14('0x4a')],_0x134878[_0xbe14('0x50')],md5(_0x134878[_0xbe14('0x50')]));}headers[_0xbe14('0x61')]=getAuth(_0x50c2a0);return getUser(_0x50c2a0,_0x339a86['email'])[_0xbe14('0xd')](function(_0x1b47a4){_0x4a40d2=_0x1b47a4;logger[_0xbe14('0x12')](_0xbe14('0x52'),_0x4a40d2['id']);return getEndUser(_0x50c2a0,_0x134878[_0xbe14('0x62')],_0x134878[_0xbe14('0x63')]);})[_0xbe14('0xd')](function(_0x32df3c){_0x41ba58=_0x32df3c;logger[_0xbe14('0x12')](_0xbe14('0x54'),_0x41ba58['id']);return getTicket(_0x50c2a0,_0x4a40d2,_0x41ba58,_0x50d78f,_0x134878);})[_0xbe14('0xd')](function(_0x4bccfc){if(_0x4bccfc){logger['info']('Ticket\x20created!');logger[_0xbe14('0x12')](_0xbe14('0x55'),_0x4bccfc['id']);switch(_0x50c2a0[_0xbe14('0x30')]){case _0xbe14('0x64'):logger[_0xbe14('0x12')](_0xbe14('0x4d'),_0xbe14('0x56'));emit(util[_0xbe14('0xb')](_0xbe14('0x57'),_0x339a86[_0xbe14('0x3a')]),_0xbe14('0x58'),{'recordId':_0x4bccfc['id']});break;case _0xbe14('0x65'):logger[_0xbe14('0x12')](_0xbe14('0x4d'),_0xbe14('0x59'));emit(util[_0xbe14('0xb')](_0xbe14('0x57'),_0x339a86[_0xbe14('0x3a')]),_0xbe14('0x5a'),{'uri':util[_0xbe14('0xb')]('%s/agent/tickets/%s',_0x50c2a0[_0xbe14('0x28')],_0x4bccfc['id'])});break;default:logger[_0xbe14('0x5c')](_0xbe14('0x60'),_0xbe14('0x5d'));}}})[_0xbe14('0x66')](function(_0x222944){logger[_0xbe14('0x5c')](_0xbe14('0x60'),JSON[_0xbe14('0x19')](_0x222944));});};exports[_0xbe14('0x67')]=function(_0x5917d5,_0x18be56,_0x442ec4,_0x2d4dd4,_0xfd32a3,_0x3ac6d8){var _0x5a1ea6,_0x42b341;_0x3ac6d8[_0xbe14('0x28')]=intUtil[_0xbe14('0x4b')](_0x3ac6d8[_0xbe14('0x28')]);_0x3ac6d8[_0xbe14('0x4a')]=intUtil['stripTrailingSlash'](_0x3ac6d8[_0xbe14('0x4a')]);if(_0xfd32a3&&_0xfd32a3[_0xbe14('0x4c')]){logger[_0xbe14('0x12')]('['+_0x18be56[_0xbe14('0x68')][_0xbe14('0x69')]()+']',_0xbe14('0x4e'));_0x18be56[_0xbe14('0x51')]=util[_0xbe14('0xb')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3ac6d8[_0xbe14('0x4a')],_0x18be56[_0xbe14('0x50')],md5(_0x18be56[_0xbe14('0x50')]));}else{_0x18be56[_0xbe14('0x51')]='';}headers[_0xbe14('0x61')]=getAuth(_0x3ac6d8);return getUser(_0x3ac6d8)[_0xbe14('0xd')](function(_0x445302){_0x5a1ea6=_0x445302;logger['info']('The\x20User\x20ID\x20is:',_0x5a1ea6['id']);return getEndUser(_0x3ac6d8,_0x18be56[_0xbe14('0x6a')],_0x18be56[_0xbe14('0x53')]);})[_0xbe14('0xd')](function(_0x2510a0){_0x42b341=_0x2510a0;logger[_0xbe14('0x12')](_0xbe14('0x54'),_0x42b341['id']);return getTicket(_0x3ac6d8,_0x5a1ea6,_0x42b341,_0x442ec4,_0x18be56);})[_0xbe14('0xd')](function(_0x43511e){if(_0x43511e){logger['info']('Ticket\x20created!');logger[_0xbe14('0x12')](_0xbe14('0x55'),_0x43511e['id']);}})[_0xbe14('0x66')](function(_0x57729f){logger[_0xbe14('0x5c')]('['+_0x18be56[_0xbe14('0x68')][_0xbe14('0x69')]()+']',JSON[_0xbe14('0x19')](_0x57729f));});};
\ No newline at end of file