Built motion from commit 639a1a7f.|2.6.19
[motion2.git] / server / services / ami / trigger / integration / desk.js
index 1673886..821d480 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0x9ba1=['Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','error','Desk\x20account\x20type\x20not\x20recognized','stringify','outbound','recordingFormat','none','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','integrationTab','[OUTBOUND]','unmanaged','lastevent','toUpperCase','calleridname','catch','lodash','request-promise','md5','util','./util','../../../../config/environment','desk','redis','localhost','socket.io-emitter','emit','application/json','validateEmail','Getting\x20agent\x20with\x20email','remoteUri','then','find','entries','info','Agent\x20found!','format','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/users/me','debug','[HTTP]','GET','basic','%s:%s','password','authType','%s/token:%s','username','token','Basic\x20%s','toString','base64','Searching\x20enduser\x20with\x20phone','%s/customers/search','total_entries','_embedded','%s/customers','POST','work','map','length','forEach','includes','string','picklist','type','nameField','toLowerCase','content','idField','custom_fields','variable','customField','variableName','customVariable','Variable','name','priority','Creating\x20new\x20ticket...','merge','getString','Subjects','phone','Motion','concat','Tags','Descriptions','/api/v2/users/%d','user','Fields','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:desk:display'];(function(_0x565381,_0x33b524){var _0x492ea5=function(_0x3f97a6){while(--_0x3f97a6){_0x565381['push'](_0x565381['shift']());}};_0x492ea5(++_0x33b524);}(_0x9ba1,0x1c6));var _0x19ba=function(_0x3428fa,_0x46919d){_0x3428fa=_0x3428fa-0x0;var _0x32acfa=_0x9ba1[_0x3428fa];return _0x32acfa;};'use strict';var _=require(_0x19ba('0x0'));var rp=require(_0x19ba('0x1'));var md5=require(_0x19ba('0x2'));var util=require(_0x19ba('0x3'));var Redis=require('ioredis');var intUtil=require(_0x19ba('0x4'));var config=require(_0x19ba('0x5'));var logger=require('../../../../config/logger')(_0x19ba('0x6'));config[_0x19ba('0x7')]=_['defaults'](config[_0x19ba('0x7')],{'host':_0x19ba('0x8'),'port':0x18eb});var io=require(_0x19ba('0x9'))(new Redis(config['redis']));function emit(_0x18c8c5,_0x20e405,_0x43ca5c){io['to'](_0x18c8c5)[_0x19ba('0xa')](_0x20e405,_0x43ca5c);}var headers={'Content-Type':_0x19ba('0xb'),'Accept':'application/json'};function getUser(_0x26a1ca,_0x11e074){if(intUtil[_0x19ba('0xc')](_0x11e074)===!![]){logger['info'](_0x19ba('0xd'),_0x11e074);return request({'uri':util['format']('%s/users',_0x26a1ca[_0x19ba('0xe')])})[_0x19ba('0xf')](function(_0x2fdc03){if(_0x2fdc03['total_entries']){return _[_0x19ba('0x10')](_0x2fdc03['_embedded'][_0x19ba('0x11')],{'email':_0x11e074});}})[_0x19ba('0xf')](function(_0x4c9d32){if(_0x4c9d32){logger[_0x19ba('0x12')](_0x19ba('0x13'));return _0x4c9d32;}else{logger[_0x19ba('0x12')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x19ba('0x14')]('%s/users/me',_0x26a1ca[_0x19ba('0xe')])});}});}else{logger[_0x19ba('0x12')](_0x19ba('0x15'));return request({'uri':util['format'](_0x19ba('0x16'),_0x26a1ca['remoteUri'])});}}function request(_0x32493b){logger[_0x19ba('0x17')](_0x19ba('0x18'),JSON['stringify'](_0x32493b));return rp(_['defaults'](_0x32493b,{'method':_0x19ba('0x19'),'headers':headers,'json':!![]}));}function getAuth(_0x332612){var _0x1b9f7c;if(_0x332612['authType']===_0x19ba('0x1a')){_0x1b9f7c=util['format'](_0x19ba('0x1b'),_0x332612['username'],_0x332612[_0x19ba('0x1c')]);}else if(_0x332612[_0x19ba('0x1d')]==='token'){_0x1b9f7c=util['format'](_0x19ba('0x1e'),_0x332612[_0x19ba('0x1f')],_0x332612[_0x19ba('0x20')]);}return util['format'](_0x19ba('0x21'),new Buffer(_0x1b9f7c)[_0x19ba('0x22')](_0x19ba('0x23')));}function getEndUser(_0x49bbca,_0x381f0e,_0x577024){logger[_0x19ba('0x12')](_0x19ba('0x24'),_0x577024);return request({'uri':util[_0x19ba('0x14')](_0x19ba('0x25'),_0x49bbca[_0x19ba('0xe')]),'qs':{'phone':_0x577024}})[_0x19ba('0xf')](function(_0x321139){if(_0x321139[_0x19ba('0x26')]){logger[_0x19ba('0x12')]('Enduser\x20found!');return _0x321139[_0x19ba('0x27')]['entries'][0x0];}else{logger[_0x19ba('0x12')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x19ba('0x14')](_0x19ba('0x28'),_0x49bbca[_0x19ba('0xe')]),'method':_0x19ba('0x29'),'body':{'first_name':_0x381f0e,'title':_0x381f0e,'phone_numbers':[{'type':_0x19ba('0x2a'),'value':_0x577024}]}});}});}function getTags(_0x1cdfed,_0x423e47){var _0x2394bb=[];if(_0x1cdfed&&_0x1cdfed['length']>0x0){_0x2394bb=_[_0x19ba('0x2b')](_0x1cdfed,_0x423e47);}return _0x2394bb;}function getCustomFields(_0x12b117,_0x3c922f){var _0x23c6d3=[];var _0x279fc2={'custom_fields':{}};if(_0x12b117[_0x19ba('0x2c')]>0x0){_[_0x19ba('0x2d')](_0x12b117,function(_0x3ac8e1){if(_[_0x19ba('0x2e')]([_0x19ba('0x2f'),_0x19ba('0x30')],_0x3ac8e1[_0x19ba('0x31')])&&_0x3ac8e1['nameField']&&!_0x3ac8e1['customField']){_0x279fc2[_0x3ac8e1[_0x19ba('0x32')][_0x19ba('0x33')]()]=_0x3ac8e1[_0x19ba('0x34')][_0x19ba('0x22')]();}else if(_[_0x19ba('0x2e')](['string',_0x19ba('0x30')],_0x3ac8e1['type'])&&_0x3ac8e1[_0x19ba('0x35')]&&_0x3ac8e1['customField']){_0x279fc2[_0x19ba('0x36')][_0x3ac8e1[_0x19ba('0x35')]]=_0x3ac8e1[_0x19ba('0x34')][_0x19ba('0x22')]();}else if(_0x3ac8e1[_0x19ba('0x31')]===_0x19ba('0x37')&&_0x3ac8e1['variableName']&&_0x3ac8e1[_0x19ba('0x35')]&&_0x3ac8e1[_0x19ba('0x38')]){_0x3c922f[_0x3ac8e1[_0x19ba('0x39')]]&&(_0x279fc2['custom_fields'][_0x3ac8e1[_0x19ba('0x35')]]=_0x3c922f[_0x3ac8e1[_0x19ba('0x39')]][_0x19ba('0x22')]());}else if(_0x3ac8e1['type']===_0x19ba('0x3a')&&_0x3ac8e1[_0x19ba('0x3b')]&&_0x3ac8e1['Variable']['name']&&_0x3ac8e1[_0x19ba('0x35')]&&_0x3ac8e1[_0x19ba('0x38')]){_0x3c922f[_0x3ac8e1[_0x19ba('0x3b')][_0x19ba('0x3c')][_0x19ba('0x33')]()]&&(_0x279fc2[_0x19ba('0x36')][_0x3ac8e1[_0x19ba('0x35')]]=_0x3c922f[_0x3ac8e1[_0x19ba('0x3b')]['name']['toLowerCase']()]['toString']());}});}if(_0x279fc2[_0x19ba('0x3d')]){_0x279fc2[_0x19ba('0x3d')]=Number(_0x279fc2[_0x19ba('0x3d')]);}return _0x279fc2;}function getTicket(_0x759229,_0x4d0754,_0x5adc69,_0x40bad2,_0x19d5a6){logger[_0x19ba('0x12')](_0x19ba('0x3e'));var _0x5c75fb=_[_0x19ba('0x3f')]({'subject':intUtil[_0x19ba('0x40')](_0x40bad2[_0x19ba('0x41')],_0x19d5a6,'\x20'),'type':_0x19ba('0x42'),'status':'new','labels':['xCALLY',_0x19ba('0x43'),'CTI'][_0x19ba('0x44')](getTags(_0x40bad2[_0x19ba('0x45')],_0x19ba('0x3c'))),'description':intUtil['getString'](_0x40bad2[_0x19ba('0x46')],_0x19d5a6,'\x0a'),'_links':{'assigned_user':{'href':util[_0x19ba('0x14')](_0x19ba('0x47'),_0x4d0754['id']),'class':_0x19ba('0x48')}},'message':{'direction':'in','body':intUtil['getString'](_0x40bad2['Descriptions'],_0x19d5a6,'\x0a')}},getCustomFields(_0x40bad2[_0x19ba('0x49')],_0x19d5a6));return request({'uri':util['format']('%s/customers/%d/cases',_0x759229[_0x19ba('0xe')],_0x5adc69['id']),'method':'POST','body':_0x5c75fb});}exports['queue']=function(_0x3c6d8c,_0x379987,_0x1179dc,_0x1bab32,_0x208ae2,_0xee24e9){var _0x235534,_0x3b8049;_0xee24e9[_0x19ba('0xe')]=intUtil[_0x19ba('0x4a')](_0xee24e9['remoteUri']);_0xee24e9[_0x19ba('0x4b')]=intUtil[_0x19ba('0x4a')](_0xee24e9[_0x19ba('0x4b')]);if(_0x208ae2&&_0x208ae2[_0x19ba('0x4c')]){logger[_0x19ba('0x12')](_0x19ba('0x4d'),_0x19ba('0x4e'));_0x379987[_0x19ba('0x4f')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xee24e9['serverUrl'],_0x379987[_0x19ba('0x50')],md5(_0x379987[_0x19ba('0x50')]));}else{_0x379987[_0x19ba('0x4f')]='';}headers[_0x19ba('0x51')]=getAuth(_0xee24e9);return getUser(_0xee24e9,_0x1bab32[_0x19ba('0x52')])[_0x19ba('0xf')](function(_0x42df8f){_0x235534=_0x42df8f;logger[_0x19ba('0x12')](_0x19ba('0x53'),_0x235534['id']);return getEndUser(_0xee24e9,_0x379987['calleridname'],_0x379987[_0x19ba('0x54')]);})['then'](function(_0x50d372){_0x3b8049=_0x50d372;logger[_0x19ba('0x12')](_0x19ba('0x55'),_0x3b8049['id']);return getTicket(_0xee24e9,_0x235534,_0x3b8049,_0x1179dc,_0x379987);})[_0x19ba('0xf')](function(_0x14f56c){if(_0x14f56c){logger[_0x19ba('0x12')](_0x19ba('0x56'));logger[_0x19ba('0x12')](_0x19ba('0x57'),_0x14f56c['id']);switch(_0xee24e9[_0x19ba('0x31')]){case'integrationTab':logger[_0x19ba('0x12')](_0x19ba('0x4d'),_0x19ba('0x58'));emit(util[_0x19ba('0x14')](_0x19ba('0x59'),_0x1bab32['name']),_0x19ba('0x5a'),{'recordId':_0x14f56c['id']});break;case'newTab':logger[_0x19ba('0x12')](_0x19ba('0x4d'),_0x19ba('0x5b'));emit(util['format'](_0x19ba('0x59'),_0x1bab32['name']),_0x19ba('0x5c'),{'uri':util[_0x19ba('0x14')](_0x19ba('0x5d'),_0x14f56c['id'])});break;default:logger[_0x19ba('0x5e')]('[QUEUE]',_0x19ba('0x5f'));}}})['catch'](function(_0x42e9ce){console['error'](_0x42e9ce);logger[_0x19ba('0x5e')](_0x19ba('0x4d'),JSON[_0x19ba('0x60')](_0x42e9ce));});};exports[_0x19ba('0x61')]=function(_0x1e1b0e,_0x58bfeb,_0x584410,_0x674afc,_0x4f3985,_0x30b82d,_0x12c9c5){var _0x4cc5d6,_0x5f319f;_0x30b82d[_0x19ba('0xe')]=intUtil[_0x19ba('0x4a')](_0x30b82d[_0x19ba('0xe')]);_0x30b82d[_0x19ba('0x4b')]=intUtil['stripTrailingSlash'](_0x30b82d[_0x19ba('0x4b')]);if(_0x12c9c5&&_0x12c9c5[_0x19ba('0x62')]&&_0x12c9c5[_0x19ba('0x62')]!==_0x19ba('0x63')){logger[_0x19ba('0x12')]('[OUTBOUND]',_0x19ba('0x4e'));_0x58bfeb[_0x19ba('0x4f')]=util[_0x19ba('0x14')](_0x19ba('0x64'),_0x30b82d[_0x19ba('0x4b')],_0x58bfeb[_0x19ba('0x50')],md5(_0x58bfeb['uniqueid']));}headers['Authorization']=getAuth(_0x30b82d);return getUser(_0x30b82d,_0x674afc[_0x19ba('0x52')])[_0x19ba('0xf')](function(_0x2fc162){_0x4cc5d6=_0x2fc162;logger[_0x19ba('0x12')](_0x19ba('0x53'),_0x4cc5d6['id']);return getEndUser(_0x30b82d,_0x58bfeb[_0x19ba('0x65')],_0x58bfeb['destcalleridnum']);})[_0x19ba('0xf')](function(_0x437b73){_0x5f319f=_0x437b73;logger[_0x19ba('0x12')](_0x19ba('0x55'),_0x5f319f['id']);return getTicket(_0x30b82d,_0x4cc5d6,_0x5f319f,_0x584410,_0x58bfeb);})['then'](function(_0x42f677){if(_0x42f677){logger[_0x19ba('0x12')]('Ticket\x20created!');logger[_0x19ba('0x12')](_0x19ba('0x57'),_0x42f677['id']);switch(_0x30b82d['type']){case _0x19ba('0x66'):logger[_0x19ba('0x12')]('[QUEUE]',_0x19ba('0x58'));emit(util[_0x19ba('0x14')](_0x19ba('0x59'),_0x674afc[_0x19ba('0x3c')]),_0x19ba('0x5a'),{'recordId':_0x42f677['id']});break;case'newTab':logger[_0x19ba('0x12')](_0x19ba('0x4d'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x19ba('0x59'),_0x674afc[_0x19ba('0x3c')]),'trigger:browser:url',{'uri':util[_0x19ba('0x14')]('%s/agent/tickets/%s',_0x30b82d['remoteUri'],_0x42f677['id'])});break;default:logger[_0x19ba('0x5e')]('[OUTBOUND]','Desk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x42e235){logger[_0x19ba('0x5e')](_0x19ba('0x67'),JSON[_0x19ba('0x60')](_0x42e235));});};exports[_0x19ba('0x68')]=function(_0x1c964f,_0x43853b,_0x4caa57,_0x216750,_0x3baaf6,_0x10f157){var _0x5038b9,_0x272201;_0x10f157[_0x19ba('0xe')]=intUtil[_0x19ba('0x4a')](_0x10f157[_0x19ba('0xe')]);_0x10f157[_0x19ba('0x4b')]=intUtil[_0x19ba('0x4a')](_0x10f157[_0x19ba('0x4b')]);if(_0x3baaf6&&_0x3baaf6[_0x19ba('0x4c')]){logger['info']('['+_0x43853b[_0x19ba('0x69')][_0x19ba('0x6a')]()+']',_0x19ba('0x4e'));_0x43853b['recordingURL']=util[_0x19ba('0x14')](_0x19ba('0x64'),_0x10f157[_0x19ba('0x4b')],_0x43853b[_0x19ba('0x50')],md5(_0x43853b[_0x19ba('0x50')]));}else{_0x43853b[_0x19ba('0x4f')]='';}headers['Authorization']=getAuth(_0x10f157);return getUser(_0x10f157)['then'](function(_0x498b95){_0x5038b9=_0x498b95;logger[_0x19ba('0x12')](_0x19ba('0x53'),_0x5038b9['id']);return getEndUser(_0x10f157,_0x43853b[_0x19ba('0x6b')],_0x43853b['calleridnum']);})[_0x19ba('0xf')](function(_0x4fc846){_0x272201=_0x4fc846;logger[_0x19ba('0x12')](_0x19ba('0x55'),_0x272201['id']);return getTicket(_0x10f157,_0x5038b9,_0x272201,_0x4caa57,_0x43853b);})[_0x19ba('0xf')](function(_0x2e329b){if(_0x2e329b){logger[_0x19ba('0x12')]('Ticket\x20created!');logger[_0x19ba('0x12')](_0x19ba('0x57'),_0x2e329b['id']);}})[_0x19ba('0x6c')](function(_0x3ccf5d){logger[_0x19ba('0x5e')]('['+_0x43853b[_0x19ba('0x69')][_0x19ba('0x6a')]()+']',JSON[_0x19ba('0x60')](_0x3ccf5d));});};
\ No newline at end of file
+var _0xe14b=['CTI','concat','Tags','Descriptions','/api/v2/users/%d','user','%s/customers/%d/cases','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:desk:display','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','error','Desk\x20account\x20type\x20not\x20recognized','recordingFormat','none','[OUTBOUND]','Authorization','destcalleridname','destcalleridnum','integrationTab','newTab','catch','unmanaged','lastevent','toUpperCase','calleridname','lodash','request-promise','ioredis','./util','../../../../config/logger','defaults','redis','localhost','socket.io-emitter','application/json','validateEmail','format','%s/users','then','total_entries','find','_embedded','entries','info','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/users/me','debug','[HTTP]','stringify','GET','authType','basic','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','base64','Searching\x20enduser\x20with\x20phone','%s/customers/search','Enduser\x20found!','%s/customers','remoteUri','POST','length','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','toString','idField','variableName','custom_fields','Variable','name','priority','Creating\x20new\x20ticket...','merge','getString','Subjects','phone','new','xCALLY'];(function(_0x20a584,_0xe384a5){var _0x4b41a8=function(_0x2127c6){while(--_0x2127c6){_0x20a584['push'](_0x20a584['shift']());}};_0x4b41a8(++_0xe384a5);}(_0xe14b,0x93));var _0xbe14=function(_0x2739f1,_0x4feabc){_0x2739f1=_0x2739f1-0x0;var _0x179d48=_0xe14b[_0x2739f1];return _0x179d48;};'use strict';var _=require(_0xbe14('0x0'));var rp=require(_0xbe14('0x1'));var md5=require('md5');var util=require('util');var Redis=require(_0xbe14('0x2'));var intUtil=require(_0xbe14('0x3'));var config=require('../../../../config/environment');var logger=require(_0xbe14('0x4'))('desk');config['redis']=_[_0xbe14('0x5')](config[_0xbe14('0x6')],{'host':_0xbe14('0x7'),'port':0x18eb});var io=require(_0xbe14('0x8'))(new Redis(config[_0xbe14('0x6')]));function emit(_0x39387e,_0x196fca,_0x566ae7){io['to'](_0x39387e)['emit'](_0x196fca,_0x566ae7);}var headers={'Content-Type':'application/json','Accept':_0xbe14('0x9')};function getUser(_0x6fceff,_0xd68cd7){if(intUtil[_0xbe14('0xa')](_0xd68cd7)===!![]){logger['info']('Getting\x20agent\x20with\x20email',_0xd68cd7);return request({'uri':util[_0xbe14('0xb')](_0xbe14('0xc'),_0x6fceff['remoteUri'])})[_0xbe14('0xd')](function(_0x35aa19){if(_0x35aa19[_0xbe14('0xe')]){return _[_0xbe14('0xf')](_0x35aa19[_0xbe14('0x10')][_0xbe14('0x11')],{'email':_0xd68cd7});}})[_0xbe14('0xd')](function(_0x2850cb){if(_0x2850cb){logger[_0xbe14('0x12')](_0xbe14('0x13'));return _0x2850cb;}else{logger[_0xbe14('0x12')](_0xbe14('0x14'));return request({'uri':util[_0xbe14('0xb')]('%s/users/me',_0x6fceff['remoteUri'])});}});}else{logger[_0xbe14('0x12')](_0xbe14('0x15'));return request({'uri':util[_0xbe14('0xb')](_0xbe14('0x16'),_0x6fceff['remoteUri'])});}}function request(_0x21c789){logger[_0xbe14('0x17')](_0xbe14('0x18'),JSON[_0xbe14('0x19')](_0x21c789));return rp(_[_0xbe14('0x5')](_0x21c789,{'method':_0xbe14('0x1a'),'headers':headers,'json':!![]}));}function getAuth(_0x17ae86){var _0x5ea1f8;if(_0x17ae86[_0xbe14('0x1b')]===_0xbe14('0x1c')){_0x5ea1f8=util[_0xbe14('0xb')](_0xbe14('0x1d'),_0x17ae86[_0xbe14('0x1e')],_0x17ae86[_0xbe14('0x1f')]);}else if(_0x17ae86['authType']===_0xbe14('0x20')){_0x5ea1f8=util[_0xbe14('0xb')](_0xbe14('0x21'),_0x17ae86[_0xbe14('0x1e')],_0x17ae86[_0xbe14('0x20')]);}return util['format'](_0xbe14('0x22'),new Buffer(_0x5ea1f8)['toString'](_0xbe14('0x23')));}function getEndUser(_0x56e80c,_0x32e8eb,_0x4a25fa){logger[_0xbe14('0x12')](_0xbe14('0x24'),_0x4a25fa);return request({'uri':util['format'](_0xbe14('0x25'),_0x56e80c['remoteUri']),'qs':{'phone':_0x4a25fa}})[_0xbe14('0xd')](function(_0x4851f8){if(_0x4851f8[_0xbe14('0xe')]){logger[_0xbe14('0x12')](_0xbe14('0x26'));return _0x4851f8[_0xbe14('0x10')][_0xbe14('0x11')][0x0];}else{logger[_0xbe14('0x12')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0xbe14('0xb')](_0xbe14('0x27'),_0x56e80c[_0xbe14('0x28')]),'method':_0xbe14('0x29'),'body':{'first_name':_0x32e8eb,'title':_0x32e8eb,'phone_numbers':[{'type':'work','value':_0x4a25fa}]}});}});}function getTags(_0x16f884,_0x29fc64){var _0x59bf34=[];if(_0x16f884&&_0x16f884[_0xbe14('0x2a')]>0x0){_0x59bf34=_[_0xbe14('0x2b')](_0x16f884,_0x29fc64);}return _0x59bf34;}function getCustomFields(_0x1c7cc7,_0x19252f){var _0x34d648=[];var _0x36d4b2={'custom_fields':{}};if(_0x1c7cc7[_0xbe14('0x2a')]>0x0){_[_0xbe14('0x2c')](_0x1c7cc7,function(_0x4168c8){if(_[_0xbe14('0x2d')]([_0xbe14('0x2e'),_0xbe14('0x2f')],_0x4168c8[_0xbe14('0x30')])&&_0x4168c8[_0xbe14('0x31')]&&!_0x4168c8[_0xbe14('0x32')]){_0x36d4b2[_0x4168c8[_0xbe14('0x31')][_0xbe14('0x33')]()]=_0x4168c8[_0xbe14('0x34')][_0xbe14('0x35')]();}else if(_[_0xbe14('0x2d')](['string',_0xbe14('0x2f')],_0x4168c8['type'])&&_0x4168c8['idField']&&_0x4168c8[_0xbe14('0x32')]){_0x36d4b2['custom_fields'][_0x4168c8[_0xbe14('0x36')]]=_0x4168c8[_0xbe14('0x34')]['toString']();}else if(_0x4168c8['type']==='variable'&&_0x4168c8[_0xbe14('0x37')]&&_0x4168c8[_0xbe14('0x36')]&&_0x4168c8['customField']){_0x19252f[_0x4168c8[_0xbe14('0x37')]]&&(_0x36d4b2[_0xbe14('0x38')][_0x4168c8[_0xbe14('0x36')]]=_0x19252f[_0x4168c8[_0xbe14('0x37')]][_0xbe14('0x35')]());}else if(_0x4168c8['type']==='customVariable'&&_0x4168c8[_0xbe14('0x39')]&&_0x4168c8['Variable']['name']&&_0x4168c8['idField']&&_0x4168c8[_0xbe14('0x32')]){_0x19252f[_0x4168c8[_0xbe14('0x39')][_0xbe14('0x3a')][_0xbe14('0x33')]()]&&(_0x36d4b2[_0xbe14('0x38')][_0x4168c8[_0xbe14('0x36')]]=_0x19252f[_0x4168c8[_0xbe14('0x39')][_0xbe14('0x3a')][_0xbe14('0x33')]()][_0xbe14('0x35')]());}});}if(_0x36d4b2[_0xbe14('0x3b')]){_0x36d4b2[_0xbe14('0x3b')]=Number(_0x36d4b2['priority']);}return _0x36d4b2;}function getTicket(_0x4f51f8,_0x43cdaa,_0x2951e1,_0x13bfcf,_0x520e09){logger[_0xbe14('0x12')](_0xbe14('0x3c'));var _0xeda70e=_[_0xbe14('0x3d')]({'subject':intUtil[_0xbe14('0x3e')](_0x13bfcf[_0xbe14('0x3f')],_0x520e09,'\x20'),'type':_0xbe14('0x40'),'status':_0xbe14('0x41'),'labels':[_0xbe14('0x42'),'Motion',_0xbe14('0x43')][_0xbe14('0x44')](getTags(_0x13bfcf[_0xbe14('0x45')],_0xbe14('0x3a'))),'description':intUtil[_0xbe14('0x3e')](_0x13bfcf[_0xbe14('0x46')],_0x520e09,'\x0a'),'_links':{'assigned_user':{'href':util['format'](_0xbe14('0x47'),_0x43cdaa['id']),'class':_0xbe14('0x48')}},'message':{'direction':'in','body':intUtil[_0xbe14('0x3e')](_0x13bfcf[_0xbe14('0x46')],_0x520e09,'\x0a')}},getCustomFields(_0x13bfcf['Fields'],_0x520e09));return request({'uri':util['format'](_0xbe14('0x49'),_0x4f51f8[_0xbe14('0x28')],_0x2951e1['id']),'method':_0xbe14('0x29'),'body':_0xeda70e});}exports['queue']=function(_0x5d5318,_0x6b6aa8,_0x59ae4d,_0x5657fe,_0x3593f8,_0x1f0355){var _0x8216c3,_0x5051e4;_0x1f0355['remoteUri']=intUtil['stripTrailingSlash'](_0x1f0355[_0xbe14('0x28')]);_0x1f0355[_0xbe14('0x4a')]=intUtil[_0xbe14('0x4b')](_0x1f0355['serverUrl']);if(_0x3593f8&&_0x3593f8[_0xbe14('0x4c')]){logger[_0xbe14('0x12')](_0xbe14('0x4d'),_0xbe14('0x4e'));_0x6b6aa8['recordingURL']=util['format'](_0xbe14('0x4f'),_0x1f0355[_0xbe14('0x4a')],_0x6b6aa8[_0xbe14('0x50')],md5(_0x6b6aa8[_0xbe14('0x50')]));}else{_0x6b6aa8[_0xbe14('0x51')]='';}headers['Authorization']=getAuth(_0x1f0355);return getUser(_0x1f0355,_0x5657fe['email'])[_0xbe14('0xd')](function(_0x2a3623){_0x8216c3=_0x2a3623;logger[_0xbe14('0x12')](_0xbe14('0x52'),_0x8216c3['id']);return getEndUser(_0x1f0355,_0x6b6aa8['calleridname'],_0x6b6aa8[_0xbe14('0x53')]);})[_0xbe14('0xd')](function(_0x53e8ab){_0x5051e4=_0x53e8ab;logger[_0xbe14('0x12')](_0xbe14('0x54'),_0x5051e4['id']);return getTicket(_0x1f0355,_0x8216c3,_0x5051e4,_0x59ae4d,_0x6b6aa8);})[_0xbe14('0xd')](function(_0x36c20c){if(_0x36c20c){logger['info']('Ticket\x20created!');logger[_0xbe14('0x12')](_0xbe14('0x55'),_0x36c20c['id']);switch(_0x1f0355['type']){case'integrationTab':logger[_0xbe14('0x12')](_0xbe14('0x4d'),_0xbe14('0x56'));emit(util[_0xbe14('0xb')](_0xbe14('0x57'),_0x5657fe[_0xbe14('0x3a')]),_0xbe14('0x58'),{'recordId':_0x36c20c['id']});break;case'newTab':logger[_0xbe14('0x12')](_0xbe14('0x4d'),_0xbe14('0x59'));emit(util[_0xbe14('0xb')](_0xbe14('0x57'),_0x5657fe['name']),_0xbe14('0x5a'),{'uri':util[_0xbe14('0xb')](_0xbe14('0x5b'),_0x36c20c['id'])});break;default:logger[_0xbe14('0x5c')](_0xbe14('0x4d'),_0xbe14('0x5d'));}}})['catch'](function(_0x5aeea9){console[_0xbe14('0x5c')](_0x5aeea9);logger[_0xbe14('0x5c')](_0xbe14('0x4d'),JSON['stringify'](_0x5aeea9));});};exports['outbound']=function(_0x44fe0d,_0x134878,_0x50d78f,_0x339a86,_0x32496a,_0x50c2a0,_0x28f995){var _0x4a40d2,_0x41ba58;_0x50c2a0[_0xbe14('0x28')]=intUtil[_0xbe14('0x4b')](_0x50c2a0['remoteUri']);_0x50c2a0[_0xbe14('0x4a')]=intUtil[_0xbe14('0x4b')](_0x50c2a0['serverUrl']);if(_0x28f995&&_0x28f995[_0xbe14('0x5e')]&&_0x28f995[_0xbe14('0x5e')]!==_0xbe14('0x5f')){logger[_0xbe14('0x12')](_0xbe14('0x60'),'Recording\x20is\x20enabled!');_0x134878[_0xbe14('0x51')]=util[_0xbe14('0xb')](_0xbe14('0x4f'),_0x50c2a0[_0xbe14('0x4a')],_0x134878[_0xbe14('0x50')],md5(_0x134878[_0xbe14('0x50')]));}headers[_0xbe14('0x61')]=getAuth(_0x50c2a0);return getUser(_0x50c2a0,_0x339a86['email'])[_0xbe14('0xd')](function(_0x1b47a4){_0x4a40d2=_0x1b47a4;logger[_0xbe14('0x12')](_0xbe14('0x52'),_0x4a40d2['id']);return getEndUser(_0x50c2a0,_0x134878[_0xbe14('0x62')],_0x134878[_0xbe14('0x63')]);})[_0xbe14('0xd')](function(_0x32df3c){_0x41ba58=_0x32df3c;logger[_0xbe14('0x12')](_0xbe14('0x54'),_0x41ba58['id']);return getTicket(_0x50c2a0,_0x4a40d2,_0x41ba58,_0x50d78f,_0x134878);})[_0xbe14('0xd')](function(_0x4bccfc){if(_0x4bccfc){logger['info']('Ticket\x20created!');logger[_0xbe14('0x12')](_0xbe14('0x55'),_0x4bccfc['id']);switch(_0x50c2a0[_0xbe14('0x30')]){case _0xbe14('0x64'):logger[_0xbe14('0x12')](_0xbe14('0x4d'),_0xbe14('0x56'));emit(util[_0xbe14('0xb')](_0xbe14('0x57'),_0x339a86[_0xbe14('0x3a')]),_0xbe14('0x58'),{'recordId':_0x4bccfc['id']});break;case _0xbe14('0x65'):logger[_0xbe14('0x12')](_0xbe14('0x4d'),_0xbe14('0x59'));emit(util[_0xbe14('0xb')](_0xbe14('0x57'),_0x339a86[_0xbe14('0x3a')]),_0xbe14('0x5a'),{'uri':util[_0xbe14('0xb')]('%s/agent/tickets/%s',_0x50c2a0[_0xbe14('0x28')],_0x4bccfc['id'])});break;default:logger[_0xbe14('0x5c')](_0xbe14('0x60'),_0xbe14('0x5d'));}}})[_0xbe14('0x66')](function(_0x222944){logger[_0xbe14('0x5c')](_0xbe14('0x60'),JSON[_0xbe14('0x19')](_0x222944));});};exports[_0xbe14('0x67')]=function(_0x5917d5,_0x18be56,_0x442ec4,_0x2d4dd4,_0xfd32a3,_0x3ac6d8){var _0x5a1ea6,_0x42b341;_0x3ac6d8[_0xbe14('0x28')]=intUtil[_0xbe14('0x4b')](_0x3ac6d8[_0xbe14('0x28')]);_0x3ac6d8[_0xbe14('0x4a')]=intUtil['stripTrailingSlash'](_0x3ac6d8[_0xbe14('0x4a')]);if(_0xfd32a3&&_0xfd32a3[_0xbe14('0x4c')]){logger[_0xbe14('0x12')]('['+_0x18be56[_0xbe14('0x68')][_0xbe14('0x69')]()+']',_0xbe14('0x4e'));_0x18be56[_0xbe14('0x51')]=util[_0xbe14('0xb')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3ac6d8[_0xbe14('0x4a')],_0x18be56[_0xbe14('0x50')],md5(_0x18be56[_0xbe14('0x50')]));}else{_0x18be56[_0xbe14('0x51')]='';}headers[_0xbe14('0x61')]=getAuth(_0x3ac6d8);return getUser(_0x3ac6d8)[_0xbe14('0xd')](function(_0x445302){_0x5a1ea6=_0x445302;logger['info']('The\x20User\x20ID\x20is:',_0x5a1ea6['id']);return getEndUser(_0x3ac6d8,_0x18be56[_0xbe14('0x6a')],_0x18be56[_0xbe14('0x53')]);})[_0xbe14('0xd')](function(_0x2510a0){_0x42b341=_0x2510a0;logger[_0xbe14('0x12')](_0xbe14('0x54'),_0x42b341['id']);return getTicket(_0x3ac6d8,_0x5a1ea6,_0x42b341,_0x442ec4,_0x18be56);})[_0xbe14('0xd')](function(_0x43511e){if(_0x43511e){logger['info']('Ticket\x20created!');logger[_0xbe14('0x12')](_0xbe14('0x55'),_0x43511e['id']);}})[_0xbe14('0x66')](function(_0x57729f){logger[_0xbe14('0x5c')]('['+_0x18be56[_0xbe14('0x68')][_0xbe14('0x69')]()+']',JSON[_0xbe14('0x19')](_0x57729f));});};
\ No newline at end of file