Built motion from commit (unavailable).|2.5.26
[motion2.git] / server / services / ami / trigger / integration / desk.js
index 2bc829a..922b494 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xddb3=['defaults','localhost','socket.io-emitter','application/json','validateEmail','Getting\x20agent\x20with\x20email','%s/users','then','total_entries','find','_embedded','info','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','format','%s/users/me','remoteUri','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','debug','[HTTP]','stringify','GET','basic','username','password','authType','token','%s/token:%s','toString','base64','%s/customers/search','Enduser\x20found!','%s/customers','POST','length','map','forEach','includes','string','picklist','customField','content','type','idField','custom_fields','variable','variableName','Variable','name','toLowerCase','priority','merge','Subjects','phone','new','xCALLY','CTI','concat','Tags','Descriptions','/api/v2/users/%d','getString','Fields','queue','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','integrationTab','user:%s','trigger:desk:display','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','Desk\x20account\x20type\x20not\x20recognized','catch','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','%s/agent/tickets/%s','unmanaged','toUpperCase','calleridname','calleridnum','error','lastevent','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis'];(function(_0x2cb8d5,_0x2c8864){var _0x355821=function(_0x4f6cf5){while(--_0x4f6cf5){_0x2cb8d5['push'](_0x2cb8d5['shift']());}};_0x355821(++_0x2c8864);}(_0xddb3,0x1a3));var _0x3ddb=function(_0x3c15b2,_0x3e8ac8){_0x3c15b2=_0x3c15b2-0x0;var _0x4f0492=_0xddb3[_0x3c15b2];return _0x4f0492;};'use strict';var _=require(_0x3ddb('0x0'));var rp=require(_0x3ddb('0x1'));var md5=require(_0x3ddb('0x2'));var util=require(_0x3ddb('0x3'));var Redis=require(_0x3ddb('0x4'));var intUtil=require(_0x3ddb('0x5'));var config=require(_0x3ddb('0x6'));var logger=require(_0x3ddb('0x7'))('desk');config[_0x3ddb('0x8')]=_[_0x3ddb('0x9')](config[_0x3ddb('0x8')],{'host':_0x3ddb('0xa'),'port':0x18eb});var io=require(_0x3ddb('0xb'))(new Redis(config['redis']));function emit(_0x3e1225,_0x2afa6a,_0x44db88){io['to'](_0x3e1225)['emit'](_0x2afa6a,_0x44db88);}var headers={'Content-Type':_0x3ddb('0xc'),'Accept':_0x3ddb('0xc')};function getUser(_0x2d2bb8,_0x556d7d){if(intUtil[_0x3ddb('0xd')](_0x556d7d)===!![]){logger['info'](_0x3ddb('0xe'),_0x556d7d);return request({'uri':util['format'](_0x3ddb('0xf'),_0x2d2bb8['remoteUri'])})[_0x3ddb('0x10')](function(_0x1743bf){if(_0x1743bf[_0x3ddb('0x11')]){return _[_0x3ddb('0x12')](_0x1743bf[_0x3ddb('0x13')]['entries'],{'email':_0x556d7d});}})[_0x3ddb('0x10')](function(_0x18f0e1){if(_0x18f0e1){logger['info']('Agent\x20found!');return _0x18f0e1;}else{logger[_0x3ddb('0x14')](_0x3ddb('0x15'));return request({'uri':util[_0x3ddb('0x16')](_0x3ddb('0x17'),_0x2d2bb8[_0x3ddb('0x18')])});}});}else{logger[_0x3ddb('0x14')](_0x3ddb('0x19'));return request({'uri':util[_0x3ddb('0x16')](_0x3ddb('0x17'),_0x2d2bb8[_0x3ddb('0x18')])});}}function request(_0x2fe423){logger[_0x3ddb('0x1a')](_0x3ddb('0x1b'),JSON[_0x3ddb('0x1c')](_0x2fe423));return rp(_[_0x3ddb('0x9')](_0x2fe423,{'method':_0x3ddb('0x1d'),'headers':headers,'json':!![]}));}function getAuth(_0x36e618){var _0x1893c1;if(_0x36e618['authType']===_0x3ddb('0x1e')){_0x1893c1=util[_0x3ddb('0x16')]('%s:%s',_0x36e618[_0x3ddb('0x1f')],_0x36e618[_0x3ddb('0x20')]);}else if(_0x36e618[_0x3ddb('0x21')]===_0x3ddb('0x22')){_0x1893c1=util[_0x3ddb('0x16')](_0x3ddb('0x23'),_0x36e618[_0x3ddb('0x1f')],_0x36e618[_0x3ddb('0x22')]);}return util['format']('Basic\x20%s',new Buffer(_0x1893c1)[_0x3ddb('0x24')](_0x3ddb('0x25')));}function getEndUser(_0x2bf924,_0x5e5055,_0x364af5){logger[_0x3ddb('0x14')]('Searching\x20enduser\x20with\x20phone',_0x364af5);return request({'uri':util[_0x3ddb('0x16')](_0x3ddb('0x26'),_0x2bf924['remoteUri']),'qs':{'phone':_0x364af5}})['then'](function(_0x4fef25){if(_0x4fef25[_0x3ddb('0x11')]){logger[_0x3ddb('0x14')](_0x3ddb('0x27'));return _0x4fef25[_0x3ddb('0x13')]['entries'][0x0];}else{logger[_0x3ddb('0x14')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x3ddb('0x16')](_0x3ddb('0x28'),_0x2bf924['remoteUri']),'method':_0x3ddb('0x29'),'body':{'first_name':_0x5e5055,'title':_0x5e5055,'phone_numbers':[{'type':'work','value':_0x364af5}]}});}});}function getTags(_0x4e1a06,_0x2f1be9){var _0x30c0b4=[];if(_0x4e1a06&&_0x4e1a06[_0x3ddb('0x2a')]>0x0){_0x30c0b4=_[_0x3ddb('0x2b')](_0x4e1a06,_0x2f1be9);}return _0x30c0b4;}function getCustomFields(_0x483539,_0x9b98ab){var _0x40f132=[];var _0x416bbb={'custom_fields':{}};if(_0x483539[_0x3ddb('0x2a')]>0x0){_[_0x3ddb('0x2c')](_0x483539,function(_0x49cb30){if(_[_0x3ddb('0x2d')]([_0x3ddb('0x2e'),_0x3ddb('0x2f')],_0x49cb30['type'])&&_0x49cb30['nameField']&&!_0x49cb30[_0x3ddb('0x30')]){_0x416bbb[_0x49cb30['nameField']['toLowerCase']()]=_0x49cb30[_0x3ddb('0x31')][_0x3ddb('0x24')]();}else if(_[_0x3ddb('0x2d')]([_0x3ddb('0x2e'),_0x3ddb('0x2f')],_0x49cb30[_0x3ddb('0x32')])&&_0x49cb30[_0x3ddb('0x33')]&&_0x49cb30[_0x3ddb('0x30')]){_0x416bbb[_0x3ddb('0x34')][_0x49cb30[_0x3ddb('0x33')]]=_0x49cb30[_0x3ddb('0x31')][_0x3ddb('0x24')]();}else if(_0x49cb30[_0x3ddb('0x32')]===_0x3ddb('0x35')&&_0x49cb30['variableName']&&_0x49cb30['idField']&&_0x49cb30['customField']){_0x9b98ab[_0x49cb30[_0x3ddb('0x36')]]&&(_0x416bbb[_0x3ddb('0x34')][_0x49cb30['idField']]=_0x9b98ab[_0x49cb30[_0x3ddb('0x36')]][_0x3ddb('0x24')]());}else if(_0x49cb30[_0x3ddb('0x32')]==='customVariable'&&_0x49cb30[_0x3ddb('0x37')]&&_0x49cb30[_0x3ddb('0x37')]['name']&&_0x49cb30[_0x3ddb('0x33')]&&_0x49cb30[_0x3ddb('0x30')]){_0x9b98ab[_0x49cb30[_0x3ddb('0x37')][_0x3ddb('0x38')][_0x3ddb('0x39')]()]&&(_0x416bbb[_0x3ddb('0x34')][_0x49cb30[_0x3ddb('0x33')]]=_0x9b98ab[_0x49cb30[_0x3ddb('0x37')][_0x3ddb('0x38')]['toLowerCase']()][_0x3ddb('0x24')]());}});}if(_0x416bbb[_0x3ddb('0x3a')]){_0x416bbb['priority']=Number(_0x416bbb[_0x3ddb('0x3a')]);}return _0x416bbb;}function getTicket(_0x2a53d9,_0x49db02,_0x33f3db,_0x20fd9b,_0x532f2b){logger[_0x3ddb('0x14')]('Creating\x20new\x20ticket...');var _0x164335=_[_0x3ddb('0x3b')]({'subject':intUtil['getString'](_0x20fd9b[_0x3ddb('0x3c')],_0x532f2b,'\x20'),'type':_0x3ddb('0x3d'),'status':_0x3ddb('0x3e'),'labels':[_0x3ddb('0x3f'),'Motion',_0x3ddb('0x40')][_0x3ddb('0x41')](getTags(_0x20fd9b[_0x3ddb('0x42')],_0x3ddb('0x38'))),'description':intUtil['getString'](_0x20fd9b[_0x3ddb('0x43')],_0x532f2b,'\x0a'),'_links':{'assigned_user':{'href':util[_0x3ddb('0x16')](_0x3ddb('0x44'),_0x49db02['id']),'class':'user'}},'message':{'direction':'in','body':intUtil[_0x3ddb('0x45')](_0x20fd9b['Descriptions'],_0x532f2b,'\x0a')}},getCustomFields(_0x20fd9b[_0x3ddb('0x46')],_0x532f2b));return request({'uri':util[_0x3ddb('0x16')]('%s/customers/%d/cases',_0x2a53d9[_0x3ddb('0x18')],_0x33f3db['id']),'method':_0x3ddb('0x29'),'body':_0x164335});}exports[_0x3ddb('0x47')]=function(_0x3b5150,_0x4cafac,_0x4898fa,_0x12f4c9,_0x2b2666,_0x15e439){var _0x2ac5f4,_0x1e625d;_0x15e439[_0x3ddb('0x18')]=intUtil['stripTrailingSlash'](_0x15e439['remoteUri']);_0x15e439[_0x3ddb('0x48')]=intUtil[_0x3ddb('0x49')](_0x15e439['serverUrl']);if(_0x2b2666&&_0x2b2666[_0x3ddb('0x4a')]){logger['info'](_0x3ddb('0x4b'),_0x3ddb('0x4c'));_0x4cafac[_0x3ddb('0x4d')]=util[_0x3ddb('0x16')](_0x3ddb('0x4e'),_0x15e439[_0x3ddb('0x48')],_0x4cafac[_0x3ddb('0x4f')],md5(_0x4cafac[_0x3ddb('0x4f')]));}else{_0x4cafac['recordingURL']='';}headers[_0x3ddb('0x50')]=getAuth(_0x15e439);return getUser(_0x15e439,_0x12f4c9[_0x3ddb('0x51')])['then'](function(_0x30cbe5){_0x2ac5f4=_0x30cbe5;logger[_0x3ddb('0x14')](_0x3ddb('0x52'),_0x2ac5f4['id']);return getEndUser(_0x15e439,_0x4cafac['calleridname'],_0x4cafac['calleridnum']);})['then'](function(_0x20b496){_0x1e625d=_0x20b496;logger[_0x3ddb('0x14')](_0x3ddb('0x53'),_0x1e625d['id']);return getTicket(_0x15e439,_0x2ac5f4,_0x1e625d,_0x4898fa,_0x4cafac);})['then'](function(_0x5cb7d0){if(_0x5cb7d0){logger[_0x3ddb('0x14')](_0x3ddb('0x54'));logger[_0x3ddb('0x14')](_0x3ddb('0x55'),_0x5cb7d0['id']);switch(_0x15e439[_0x3ddb('0x32')]){case _0x3ddb('0x56'):logger[_0x3ddb('0x14')](_0x3ddb('0x4b'),'Displaying\x20ticket\x20to\x20agent...');emit(util[_0x3ddb('0x16')](_0x3ddb('0x57'),_0x12f4c9['name']),_0x3ddb('0x58'),{'recordId':_0x5cb7d0['id']});break;case _0x3ddb('0x59'):logger[_0x3ddb('0x14')](_0x3ddb('0x4b'),_0x3ddb('0x5a'));emit(util[_0x3ddb('0x16')](_0x3ddb('0x57'),_0x12f4c9['name']),'trigger:browser:url',{'uri':util[_0x3ddb('0x16')]('https://xcally.desk.com/web/agent/case/%d',_0x5cb7d0['id'])});break;default:logger['error'](_0x3ddb('0x4b'),_0x3ddb('0x5b'));}}})[_0x3ddb('0x5c')](function(_0x5ef77f){console['error'](_0x5ef77f);logger['error'](_0x3ddb('0x4b'),JSON['stringify'](_0x5ef77f));});};exports[_0x3ddb('0x5d')]=function(_0x1f0396,_0x4de1f2,_0x1b910c,_0x55a051,_0x2a7aef,_0x13ab77,_0xd6d082){var _0xb906db,_0x343d03;_0x13ab77[_0x3ddb('0x18')]=intUtil['stripTrailingSlash'](_0x13ab77[_0x3ddb('0x18')]);_0x13ab77[_0x3ddb('0x48')]=intUtil[_0x3ddb('0x49')](_0x13ab77[_0x3ddb('0x48')]);if(_0xd6d082&&_0xd6d082[_0x3ddb('0x5e')]&&_0xd6d082[_0x3ddb('0x5e')]!==_0x3ddb('0x5f')){logger[_0x3ddb('0x14')](_0x3ddb('0x60'),_0x3ddb('0x4c'));_0x4de1f2[_0x3ddb('0x4d')]=util[_0x3ddb('0x16')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x13ab77[_0x3ddb('0x48')],_0x4de1f2[_0x3ddb('0x4f')],md5(_0x4de1f2['uniqueid']));}headers['Authorization']=getAuth(_0x13ab77);return getUser(_0x13ab77,_0x55a051[_0x3ddb('0x51')])['then'](function(_0x5e3eeb){_0xb906db=_0x5e3eeb;logger[_0x3ddb('0x14')](_0x3ddb('0x52'),_0xb906db['id']);return getEndUser(_0x13ab77,_0x4de1f2[_0x3ddb('0x61')],_0x4de1f2[_0x3ddb('0x62')]);})[_0x3ddb('0x10')](function(_0x18a374){_0x343d03=_0x18a374;logger[_0x3ddb('0x14')](_0x3ddb('0x53'),_0x343d03['id']);return getTicket(_0x13ab77,_0xb906db,_0x343d03,_0x1b910c,_0x4de1f2);})['then'](function(_0x3442aa){if(_0x3442aa){logger[_0x3ddb('0x14')]('Ticket\x20created!');logger[_0x3ddb('0x14')](_0x3ddb('0x55'),_0x3442aa['id']);switch(_0x13ab77['type']){case _0x3ddb('0x56'):logger['info'](_0x3ddb('0x4b'),_0x3ddb('0x63'));emit(util[_0x3ddb('0x16')](_0x3ddb('0x57'),_0x55a051[_0x3ddb('0x38')]),_0x3ddb('0x58'),{'recordId':_0x3442aa['id']});break;case _0x3ddb('0x59'):logger[_0x3ddb('0x14')](_0x3ddb('0x4b'),_0x3ddb('0x5a'));emit(util[_0x3ddb('0x16')]('user:%s',_0x55a051[_0x3ddb('0x38')]),'trigger:browser:url',{'uri':util[_0x3ddb('0x16')](_0x3ddb('0x64'),_0x13ab77['remoteUri'],_0x3442aa['id'])});break;default:logger['error']('[OUTBOUND]','Desk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x433327){logger['error']('[OUTBOUND]',JSON[_0x3ddb('0x1c')](_0x433327));});};exports[_0x3ddb('0x65')]=function(_0x3c7371,_0x1a3c43,_0x10525f,_0x1444cf,_0x1db446,_0x3e46fa){var _0x3d6424,_0xa85957;_0x3e46fa[_0x3ddb('0x18')]=intUtil[_0x3ddb('0x49')](_0x3e46fa[_0x3ddb('0x18')]);_0x3e46fa[_0x3ddb('0x48')]=intUtil[_0x3ddb('0x49')](_0x3e46fa['serverUrl']);if(_0x1db446&&_0x1db446[_0x3ddb('0x4a')]){logger[_0x3ddb('0x14')]('['+_0x1a3c43['lastevent'][_0x3ddb('0x66')]()+']',_0x3ddb('0x4c'));_0x1a3c43[_0x3ddb('0x4d')]=util[_0x3ddb('0x16')](_0x3ddb('0x4e'),_0x3e46fa[_0x3ddb('0x48')],_0x1a3c43[_0x3ddb('0x4f')],md5(_0x1a3c43[_0x3ddb('0x4f')]));}else{_0x1a3c43['recordingURL']='';}headers[_0x3ddb('0x50')]=getAuth(_0x3e46fa);return getUser(_0x3e46fa)[_0x3ddb('0x10')](function(_0x5381c1){_0x3d6424=_0x5381c1;logger[_0x3ddb('0x14')](_0x3ddb('0x52'),_0x3d6424['id']);return getEndUser(_0x3e46fa,_0x1a3c43[_0x3ddb('0x67')],_0x1a3c43[_0x3ddb('0x68')]);})[_0x3ddb('0x10')](function(_0x17c705){_0xa85957=_0x17c705;logger['info'](_0x3ddb('0x53'),_0xa85957['id']);return getTicket(_0x3e46fa,_0x3d6424,_0xa85957,_0x10525f,_0x1a3c43);})['then'](function(_0xc4c578){if(_0xc4c578){logger[_0x3ddb('0x14')](_0x3ddb('0x54'));logger['info'](_0x3ddb('0x55'),_0xc4c578['id']);}})[_0x3ddb('0x5c')](function(_0x213028){logger[_0x3ddb('0x69')]('['+_0x1a3c43[_0x3ddb('0x6a')][_0x3ddb('0x66')]()+']',JSON['stringify'](_0x213028));});};
\ No newline at end of file
+var _0xa0ba=['emit','application/json','validateEmail','info','Getting\x20agent\x20with\x20email','format','%s/users','remoteUri','then','total_entries','find','_embedded','entries','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','debug','[HTTP]','defaults','GET','authType','%s:%s','username','token','%s/token:%s','Basic\x20%s','toString','base64','%s/customers/search','Enduser\x20found!','POST','work','length','map','forEach','includes','picklist','type','nameField','toLowerCase','content','customField','custom_fields','variable','variableName','idField','customVariable','Variable','name','priority','Creating\x20new\x20ticket...','merge','getString','Subjects','xCALLY','Motion','CTI','concat','Tags','Descriptions','/api/v2/users/%d','user','Fields','%s/customers/%d/cases','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','uniqueid','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:desk:display','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','error','Desk\x20account\x20type\x20not\x20recognized','catch','stringify','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','Ticket\x20created!','%s/agent/tickets/%s','unmanaged','lastevent','Authorization','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','desk','redis','localhost'];(function(_0xa00268,_0x551d5a){var _0x38e5eb=function(_0x1962de){while(--_0x1962de){_0xa00268['push'](_0xa00268['shift']());}};_0x38e5eb(++_0x551d5a);}(_0xa0ba,0x140));var _0xaa0b=function(_0x2d994d,_0x168a27){_0x2d994d=_0x2d994d-0x0;var _0xd54be4=_0xa0ba[_0x2d994d];return _0xd54be4;};'use strict';var _=require(_0xaa0b('0x0'));var rp=require(_0xaa0b('0x1'));var md5=require(_0xaa0b('0x2'));var util=require(_0xaa0b('0x3'));var Redis=require(_0xaa0b('0x4'));var intUtil=require(_0xaa0b('0x5'));var config=require(_0xaa0b('0x6'));var logger=require('../../../../config/logger')(_0xaa0b('0x7'));config[_0xaa0b('0x8')]=_['defaults'](config['redis'],{'host':_0xaa0b('0x9'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));function emit(_0x195226,_0x3ce11f,_0x46f7bb){io['to'](_0x195226)[_0xaa0b('0xa')](_0x3ce11f,_0x46f7bb);}var headers={'Content-Type':_0xaa0b('0xb'),'Accept':_0xaa0b('0xb')};function getUser(_0x2eecea,_0x4581ed){if(intUtil[_0xaa0b('0xc')](_0x4581ed)===!![]){logger[_0xaa0b('0xd')](_0xaa0b('0xe'),_0x4581ed);return request({'uri':util[_0xaa0b('0xf')](_0xaa0b('0x10'),_0x2eecea[_0xaa0b('0x11')])})[_0xaa0b('0x12')](function(_0xa9fb57){if(_0xa9fb57[_0xaa0b('0x13')]){return _[_0xaa0b('0x14')](_0xa9fb57[_0xaa0b('0x15')][_0xaa0b('0x16')],{'email':_0x4581ed});}})[_0xaa0b('0x12')](function(_0x48d0c7){if(_0x48d0c7){logger[_0xaa0b('0xd')](_0xaa0b('0x17'));return _0x48d0c7;}else{logger[_0xaa0b('0xd')](_0xaa0b('0x18'));return request({'uri':util[_0xaa0b('0xf')]('%s/users/me',_0x2eecea[_0xaa0b('0x11')])});}});}else{logger[_0xaa0b('0xd')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xaa0b('0xf')](_0xaa0b('0x19'),_0x2eecea['remoteUri'])});}}function request(_0x176047){logger[_0xaa0b('0x1a')](_0xaa0b('0x1b'),JSON['stringify'](_0x176047));return rp(_[_0xaa0b('0x1c')](_0x176047,{'method':_0xaa0b('0x1d'),'headers':headers,'json':!![]}));}function getAuth(_0x2458dc){var _0x44a1bf;if(_0x2458dc[_0xaa0b('0x1e')]==='basic'){_0x44a1bf=util[_0xaa0b('0xf')](_0xaa0b('0x1f'),_0x2458dc[_0xaa0b('0x20')],_0x2458dc['password']);}else if(_0x2458dc[_0xaa0b('0x1e')]===_0xaa0b('0x21')){_0x44a1bf=util['format'](_0xaa0b('0x22'),_0x2458dc[_0xaa0b('0x20')],_0x2458dc[_0xaa0b('0x21')]);}return util[_0xaa0b('0xf')](_0xaa0b('0x23'),new Buffer(_0x44a1bf)[_0xaa0b('0x24')](_0xaa0b('0x25')));}function getEndUser(_0x14fc28,_0x59d68f,_0x119c17){logger[_0xaa0b('0xd')]('Searching\x20enduser\x20with\x20phone',_0x119c17);return request({'uri':util[_0xaa0b('0xf')](_0xaa0b('0x26'),_0x14fc28[_0xaa0b('0x11')]),'qs':{'phone':_0x119c17}})[_0xaa0b('0x12')](function(_0x23a402){if(_0x23a402['total_entries']){logger[_0xaa0b('0xd')](_0xaa0b('0x27'));return _0x23a402[_0xaa0b('0x15')][_0xaa0b('0x16')][0x0];}else{logger[_0xaa0b('0xd')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0xaa0b('0xf')]('%s/customers',_0x14fc28[_0xaa0b('0x11')]),'method':_0xaa0b('0x28'),'body':{'first_name':_0x59d68f,'title':_0x59d68f,'phone_numbers':[{'type':_0xaa0b('0x29'),'value':_0x119c17}]}});}});}function getTags(_0x186029,_0x17c971){var _0x3f654c=[];if(_0x186029&&_0x186029[_0xaa0b('0x2a')]>0x0){_0x3f654c=_[_0xaa0b('0x2b')](_0x186029,_0x17c971);}return _0x3f654c;}function getCustomFields(_0x1bcd59,_0x241d17){var _0x2d9991=[];var _0x6fc96b={'custom_fields':{}};if(_0x1bcd59[_0xaa0b('0x2a')]>0x0){_[_0xaa0b('0x2c')](_0x1bcd59,function(_0x4f4dae){if(_[_0xaa0b('0x2d')](['string',_0xaa0b('0x2e')],_0x4f4dae[_0xaa0b('0x2f')])&&_0x4f4dae['nameField']&&!_0x4f4dae['customField']){_0x6fc96b[_0x4f4dae[_0xaa0b('0x30')][_0xaa0b('0x31')]()]=_0x4f4dae[_0xaa0b('0x32')][_0xaa0b('0x24')]();}else if(_[_0xaa0b('0x2d')](['string',_0xaa0b('0x2e')],_0x4f4dae['type'])&&_0x4f4dae['idField']&&_0x4f4dae[_0xaa0b('0x33')]){_0x6fc96b[_0xaa0b('0x34')][_0x4f4dae['idField']]=_0x4f4dae[_0xaa0b('0x32')]['toString']();}else if(_0x4f4dae[_0xaa0b('0x2f')]===_0xaa0b('0x35')&&_0x4f4dae[_0xaa0b('0x36')]&&_0x4f4dae[_0xaa0b('0x37')]&&_0x4f4dae[_0xaa0b('0x33')]){_0x241d17[_0x4f4dae[_0xaa0b('0x36')]]&&(_0x6fc96b[_0xaa0b('0x34')][_0x4f4dae[_0xaa0b('0x37')]]=_0x241d17[_0x4f4dae['variableName']][_0xaa0b('0x24')]());}else if(_0x4f4dae['type']===_0xaa0b('0x38')&&_0x4f4dae[_0xaa0b('0x39')]&&_0x4f4dae[_0xaa0b('0x39')]['name']&&_0x4f4dae[_0xaa0b('0x37')]&&_0x4f4dae['customField']){_0x241d17[_0x4f4dae[_0xaa0b('0x39')][_0xaa0b('0x3a')][_0xaa0b('0x31')]()]&&(_0x6fc96b['custom_fields'][_0x4f4dae[_0xaa0b('0x37')]]=_0x241d17[_0x4f4dae['Variable']['name']['toLowerCase']()][_0xaa0b('0x24')]());}});}if(_0x6fc96b[_0xaa0b('0x3b')]){_0x6fc96b['priority']=Number(_0x6fc96b[_0xaa0b('0x3b')]);}return _0x6fc96b;}function getTicket(_0x546f9e,_0x20b09f,_0x46c9a9,_0x273857,_0x2f1c6e){logger[_0xaa0b('0xd')](_0xaa0b('0x3c'));var _0x28a04d=_[_0xaa0b('0x3d')]({'subject':intUtil[_0xaa0b('0x3e')](_0x273857[_0xaa0b('0x3f')],_0x2f1c6e,'\x20'),'type':'phone','status':'new','labels':[_0xaa0b('0x40'),_0xaa0b('0x41'),_0xaa0b('0x42')][_0xaa0b('0x43')](getTags(_0x273857[_0xaa0b('0x44')],_0xaa0b('0x3a'))),'description':intUtil[_0xaa0b('0x3e')](_0x273857[_0xaa0b('0x45')],_0x2f1c6e,'\x0a'),'_links':{'assigned_user':{'href':util[_0xaa0b('0xf')](_0xaa0b('0x46'),_0x20b09f['id']),'class':_0xaa0b('0x47')}},'message':{'direction':'in','body':intUtil[_0xaa0b('0x3e')](_0x273857[_0xaa0b('0x45')],_0x2f1c6e,'\x0a')}},getCustomFields(_0x273857[_0xaa0b('0x48')],_0x2f1c6e));return request({'uri':util[_0xaa0b('0xf')](_0xaa0b('0x49'),_0x546f9e[_0xaa0b('0x11')],_0x46c9a9['id']),'method':_0xaa0b('0x28'),'body':_0x28a04d});}exports[_0xaa0b('0x4a')]=function(_0x24de48,_0xc7481c,_0x58497a,_0x5460d4,_0x268b25,_0x54d1a4){var _0x2f90b6,_0x2a126d;_0x54d1a4[_0xaa0b('0x11')]=intUtil[_0xaa0b('0x4b')](_0x54d1a4[_0xaa0b('0x11')]);_0x54d1a4['serverUrl']=intUtil['stripTrailingSlash'](_0x54d1a4[_0xaa0b('0x4c')]);if(_0x268b25&&_0x268b25[_0xaa0b('0x4d')]){logger['info'](_0xaa0b('0x4e'),'Recording\x20is\x20enabled!');_0xc7481c[_0xaa0b('0x4f')]=util[_0xaa0b('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x54d1a4[_0xaa0b('0x4c')],_0xc7481c['uniqueid'],md5(_0xc7481c[_0xaa0b('0x50')]));}else{_0xc7481c['recordingURL']='';}headers['Authorization']=getAuth(_0x54d1a4);return getUser(_0x54d1a4,_0x5460d4[_0xaa0b('0x51')])[_0xaa0b('0x12')](function(_0x2e195d){_0x2f90b6=_0x2e195d;logger[_0xaa0b('0xd')]('The\x20User\x20ID\x20is:',_0x2f90b6['id']);return getEndUser(_0x54d1a4,_0xc7481c[_0xaa0b('0x52')],_0xc7481c[_0xaa0b('0x53')]);})[_0xaa0b('0x12')](function(_0x2c9a71){_0x2a126d=_0x2c9a71;logger[_0xaa0b('0xd')](_0xaa0b('0x54'),_0x2a126d['id']);return getTicket(_0x54d1a4,_0x2f90b6,_0x2a126d,_0x58497a,_0xc7481c);})[_0xaa0b('0x12')](function(_0x2b8f42){if(_0x2b8f42){logger[_0xaa0b('0xd')]('Ticket\x20created!');logger['info'](_0xaa0b('0x55'),_0x2b8f42['id']);switch(_0x54d1a4[_0xaa0b('0x2f')]){case _0xaa0b('0x56'):logger['info'](_0xaa0b('0x4e'),_0xaa0b('0x57'));emit(util['format'](_0xaa0b('0x58'),_0x5460d4['name']),_0xaa0b('0x59'),{'recordId':_0x2b8f42['id']});break;case _0xaa0b('0x5a'):logger['info'](_0xaa0b('0x4e'),_0xaa0b('0x5b'));emit(util[_0xaa0b('0xf')](_0xaa0b('0x58'),_0x5460d4[_0xaa0b('0x3a')]),_0xaa0b('0x5c'),{'uri':util[_0xaa0b('0xf')](_0xaa0b('0x5d'),_0x2b8f42['id'])});break;default:logger[_0xaa0b('0x5e')]('[QUEUE]',_0xaa0b('0x5f'));}}})[_0xaa0b('0x60')](function(_0x370d14){console[_0xaa0b('0x5e')](_0x370d14);logger[_0xaa0b('0x5e')]('[QUEUE]',JSON[_0xaa0b('0x61')](_0x370d14));});};exports['outbound']=function(_0x589ab9,_0x59d351,_0x5bd3ff,_0x2ca471,_0x3df98f,_0x7ad990,_0x1248ae){var _0x2665f4,_0x5f50da;_0x7ad990[_0xaa0b('0x11')]=intUtil[_0xaa0b('0x4b')](_0x7ad990['remoteUri']);_0x7ad990['serverUrl']=intUtil[_0xaa0b('0x4b')](_0x7ad990[_0xaa0b('0x4c')]);if(_0x1248ae&&_0x1248ae['recordingFormat']&&_0x1248ae[_0xaa0b('0x62')]!==_0xaa0b('0x63')){logger[_0xaa0b('0xd')](_0xaa0b('0x64'),'Recording\x20is\x20enabled!');_0x59d351[_0xaa0b('0x4f')]=util['format'](_0xaa0b('0x65'),_0x7ad990['serverUrl'],_0x59d351[_0xaa0b('0x50')],md5(_0x59d351[_0xaa0b('0x50')]));}headers['Authorization']=getAuth(_0x7ad990);return getUser(_0x7ad990,_0x2ca471['email'])[_0xaa0b('0x12')](function(_0x160a9c){_0x2665f4=_0x160a9c;logger[_0xaa0b('0xd')](_0xaa0b('0x66'),_0x2665f4['id']);return getEndUser(_0x7ad990,_0x59d351[_0xaa0b('0x67')],_0x59d351[_0xaa0b('0x68')]);})[_0xaa0b('0x12')](function(_0x3f4ff3){_0x5f50da=_0x3f4ff3;logger[_0xaa0b('0xd')](_0xaa0b('0x54'),_0x5f50da['id']);return getTicket(_0x7ad990,_0x2665f4,_0x5f50da,_0x5bd3ff,_0x59d351);})[_0xaa0b('0x12')](function(_0x8eebaa){if(_0x8eebaa){logger[_0xaa0b('0xd')](_0xaa0b('0x69'));logger[_0xaa0b('0xd')](_0xaa0b('0x55'),_0x8eebaa['id']);switch(_0x7ad990['type']){case _0xaa0b('0x56'):logger[_0xaa0b('0xd')]('[QUEUE]',_0xaa0b('0x57'));emit(util[_0xaa0b('0xf')]('user:%s',_0x2ca471[_0xaa0b('0x3a')]),_0xaa0b('0x59'),{'recordId':_0x8eebaa['id']});break;case _0xaa0b('0x5a'):logger[_0xaa0b('0xd')](_0xaa0b('0x4e'),_0xaa0b('0x5b'));emit(util[_0xaa0b('0xf')](_0xaa0b('0x58'),_0x2ca471['name']),_0xaa0b('0x5c'),{'uri':util[_0xaa0b('0xf')](_0xaa0b('0x6a'),_0x7ad990['remoteUri'],_0x8eebaa['id'])});break;default:logger[_0xaa0b('0x5e')](_0xaa0b('0x64'),_0xaa0b('0x5f'));}}})[_0xaa0b('0x60')](function(_0x1fe2fa){logger['error'](_0xaa0b('0x64'),JSON[_0xaa0b('0x61')](_0x1fe2fa));});};exports[_0xaa0b('0x6b')]=function(_0x5d8b68,_0x18776e,_0x1711b1,_0x28d95e,_0x1ed055,_0x397c94){var _0x57d4fb,_0x98bec5;_0x397c94[_0xaa0b('0x11')]=intUtil[_0xaa0b('0x4b')](_0x397c94[_0xaa0b('0x11')]);_0x397c94[_0xaa0b('0x4c')]=intUtil[_0xaa0b('0x4b')](_0x397c94['serverUrl']);if(_0x1ed055&&_0x1ed055['monitor_format']){logger[_0xaa0b('0xd')]('['+_0x18776e[_0xaa0b('0x6c')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x18776e[_0xaa0b('0x4f')]=util[_0xaa0b('0xf')](_0xaa0b('0x65'),_0x397c94[_0xaa0b('0x4c')],_0x18776e[_0xaa0b('0x50')],md5(_0x18776e[_0xaa0b('0x50')]));}else{_0x18776e[_0xaa0b('0x4f')]='';}headers[_0xaa0b('0x6d')]=getAuth(_0x397c94);return getUser(_0x397c94)[_0xaa0b('0x12')](function(_0x3471dd){_0x57d4fb=_0x3471dd;logger[_0xaa0b('0xd')](_0xaa0b('0x66'),_0x57d4fb['id']);return getEndUser(_0x397c94,_0x18776e['calleridname'],_0x18776e[_0xaa0b('0x53')]);})[_0xaa0b('0x12')](function(_0x30ca15){_0x98bec5=_0x30ca15;logger[_0xaa0b('0xd')](_0xaa0b('0x54'),_0x98bec5['id']);return getTicket(_0x397c94,_0x57d4fb,_0x98bec5,_0x1711b1,_0x18776e);})[_0xaa0b('0x12')](function(_0x4658f2){if(_0x4658f2){logger[_0xaa0b('0xd')](_0xaa0b('0x69'));logger[_0xaa0b('0xd')]('The\x20Ticket\x20ID\x20is:',_0x4658f2['id']);}})['catch'](function(_0x445ac0){logger[_0xaa0b('0x5e')]('['+_0x18776e[_0xaa0b('0x6c')]['toUpperCase']()+']',JSON[_0xaa0b('0x61')](_0x445ac0));});};
\ No newline at end of file