// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x7217=['format','%s/users','remoteUri','then','total_entries','find','entries','info','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','debug','stringify','GET','authType','basic','%s:%s','username','password','token','Basic\x20%s','base64','Searching\x20enduser\x20with\x20phone','%s/customers/search','Enduser\x20found!','_embedded','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','length','map','forEach','string','picklist','nameField','customField','content','toString','includes','idField','custom_fields','variable','variableName','type','customVariable','Variable','name','toLowerCase','priority','Creating\x20new\x20ticket...','merge','getString','new','xCALLY','Motion','CTI','Tags','Descriptions','user','%s/customers/%d/cases','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','integrationTab','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:desk:display','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','error','catch','outbound','recordingFormat','none','[OUTBOUND]','uniqueid','The\x20Ticket\x20ID\x20is:','%s/agent/tickets/%s','unmanaged','lastevent','toUpperCase','calleridname','lodash','md5','util','ioredis','./util','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','emit','application/json','validateEmail','Getting\x20agent\x20with\x20email'];(function(_0x19a1f0,_0x425a78){var _0x259e8f=function(_0x16e28c){while(--_0x16e28c){_0x19a1f0['push'](_0x19a1f0['shift']());}};_0x259e8f(++_0x425a78);}(_0x7217,0x19e));var _0x7721=function(_0x2dafbe,_0x5d04de){_0x2dafbe=_0x2dafbe-0x0;var _0x58a45a=_0x7217[_0x2dafbe];return _0x58a45a;};'use strict';var _=require(_0x7721('0x0'));var rp=require('request-promise');var md5=require(_0x7721('0x1'));var util=require(_0x7721('0x2'));var Redis=require(_0x7721('0x3'));var intUtil=require(_0x7721('0x4'));var config=require(_0x7721('0x5'));var logger=require('../../../../config/logger')('desk');config[_0x7721('0x6')]=_[_0x7721('0x7')](config[_0x7721('0x6')],{'host':_0x7721('0x8'),'port':0x18eb});var io=require(_0x7721('0x9'))(new Redis(config[_0x7721('0x6')]));function emit(_0x18ab6b,_0x21f680,_0x225610){io['to'](_0x18ab6b)[_0x7721('0xa')](_0x21f680,_0x225610);}var headers={'Content-Type':_0x7721('0xb'),'Accept':_0x7721('0xb')};function getUser(_0xfa8835,_0x138740){if(intUtil[_0x7721('0xc')](_0x138740)===!![]){logger['info'](_0x7721('0xd'),_0x138740);return request({'uri':util[_0x7721('0xe')](_0x7721('0xf'),_0xfa8835[_0x7721('0x10')])})[_0x7721('0x11')](function(_0x409b37){if(_0x409b37[_0x7721('0x12')]){return _[_0x7721('0x13')](_0x409b37['_embedded'][_0x7721('0x14')],{'email':_0x138740});}})[_0x7721('0x11')](function(_0x57ff6d){if(_0x57ff6d){logger[_0x7721('0x15')](_0x7721('0x16'));return _0x57ff6d;}else{logger[_0x7721('0x15')](_0x7721('0x17'));return request({'uri':util['format'](_0x7721('0x18'),_0xfa8835[_0x7721('0x10')])});}});}else{logger['info']('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0x7721('0x18'),_0xfa8835[_0x7721('0x10')])});}}function request(_0x3cc909){logger[_0x7721('0x19')]('[HTTP]',JSON[_0x7721('0x1a')](_0x3cc909));return rp(_['defaults'](_0x3cc909,{'method':_0x7721('0x1b'),'headers':headers,'json':!![]}));}function getAuth(_0x5cb0e6){var _0xfec626;if(_0x5cb0e6[_0x7721('0x1c')]===_0x7721('0x1d')){_0xfec626=util[_0x7721('0xe')](_0x7721('0x1e'),_0x5cb0e6[_0x7721('0x1f')],_0x5cb0e6[_0x7721('0x20')]);}else if(_0x5cb0e6[_0x7721('0x1c')]===_0x7721('0x21')){_0xfec626=util[_0x7721('0xe')]('%s/token:%s',_0x5cb0e6[_0x7721('0x1f')],_0x5cb0e6[_0x7721('0x21')]);}return util[_0x7721('0xe')](_0x7721('0x22'),new Buffer(_0xfec626)['toString'](_0x7721('0x23')));}function getEndUser(_0x512f31,_0xb9e9dd,_0x288e3a){logger[_0x7721('0x15')](_0x7721('0x24'),_0x288e3a);return request({'uri':util[_0x7721('0xe')](_0x7721('0x25'),_0x512f31[_0x7721('0x10')]),'qs':{'phone':_0x288e3a}})['then'](function(_0x216f20){if(_0x216f20[_0x7721('0x12')]){logger[_0x7721('0x15')](_0x7721('0x26'));return _0x216f20[_0x7721('0x27')][_0x7721('0x14')][0x0];}else{logger[_0x7721('0x15')](_0x7721('0x28'));return request({'uri':util[_0x7721('0xe')]('%s/customers',_0x512f31[_0x7721('0x10')]),'method':'POST','body':{'first_name':_0xb9e9dd,'title':_0xb9e9dd,'phone_numbers':[{'type':'work','value':_0x288e3a}]}});}});}function getTags(_0x315202,_0x343c19){var _0x53c904=[];if(_0x315202&&_0x315202[_0x7721('0x29')]>0x0){_0x53c904=_[_0x7721('0x2a')](_0x315202,_0x343c19);}return _0x53c904;}function getCustomFields(_0x37b9f0,_0xd7d703){var _0x1da2d8=[];var _0x5c54f0={'custom_fields':{}};if(_0x37b9f0[_0x7721('0x29')]>0x0){_[_0x7721('0x2b')](_0x37b9f0,function(_0x497f9f){if(_['includes']([_0x7721('0x2c'),_0x7721('0x2d')],_0x497f9f['type'])&&_0x497f9f[_0x7721('0x2e')]&&!_0x497f9f[_0x7721('0x2f')]){_0x5c54f0[_0x497f9f[_0x7721('0x2e')]['toLowerCase']()]=_0x497f9f[_0x7721('0x30')][_0x7721('0x31')]();}else if(_[_0x7721('0x32')]([_0x7721('0x2c'),_0x7721('0x2d')],_0x497f9f['type'])&&_0x497f9f[_0x7721('0x33')]&&_0x497f9f[_0x7721('0x2f')]){_0x5c54f0[_0x7721('0x34')][_0x497f9f['idField']]=_0x497f9f[_0x7721('0x30')][_0x7721('0x31')]();}else if(_0x497f9f['type']===_0x7721('0x35')&&_0x497f9f['variableName']&&_0x497f9f[_0x7721('0x33')]&&_0x497f9f[_0x7721('0x2f')]){_0xd7d703[_0x497f9f[_0x7721('0x36')]]&&(_0x5c54f0[_0x7721('0x34')][_0x497f9f[_0x7721('0x33')]]=_0xd7d703[_0x497f9f[_0x7721('0x36')]][_0x7721('0x31')]());}else if(_0x497f9f[_0x7721('0x37')]===_0x7721('0x38')&&_0x497f9f[_0x7721('0x39')]&&_0x497f9f[_0x7721('0x39')]['name']&&_0x497f9f[_0x7721('0x33')]&&_0x497f9f['customField']){_0xd7d703[_0x497f9f[_0x7721('0x39')][_0x7721('0x3a')][_0x7721('0x3b')]()]&&(_0x5c54f0[_0x7721('0x34')][_0x497f9f[_0x7721('0x33')]]=_0xd7d703[_0x497f9f[_0x7721('0x39')]['name']['toLowerCase']()]['toString']());}});}if(_0x5c54f0['priority']){_0x5c54f0[_0x7721('0x3c')]=Number(_0x5c54f0[_0x7721('0x3c')]);}return _0x5c54f0;}function getTicket(_0x1acc72,_0x22ef35,_0x4a90ce,_0xa389fa,_0x4cf659){logger[_0x7721('0x15')](_0x7721('0x3d'));var _0x5a278e=_[_0x7721('0x3e')]({'subject':intUtil[_0x7721('0x3f')](_0xa389fa['Subjects'],_0x4cf659,'\x20'),'type':'phone','status':_0x7721('0x40'),'labels':[_0x7721('0x41'),_0x7721('0x42'),_0x7721('0x43')]['concat'](getTags(_0xa389fa[_0x7721('0x44')],_0x7721('0x3a'))),'description':intUtil[_0x7721('0x3f')](_0xa389fa[_0x7721('0x45')],_0x4cf659,'\x0a'),'_links':{'assigned_user':{'href':util[_0x7721('0xe')]('/api/v2/users/%d',_0x22ef35['id']),'class':_0x7721('0x46')}},'message':{'direction':'in','body':intUtil['getString'](_0xa389fa[_0x7721('0x45')],_0x4cf659,'\x0a')}},getCustomFields(_0xa389fa['Fields'],_0x4cf659));return request({'uri':util[_0x7721('0xe')](_0x7721('0x47'),_0x1acc72[_0x7721('0x10')],_0x4a90ce['id']),'method':'POST','body':_0x5a278e});}exports[_0x7721('0x48')]=function(_0x11d853,_0x1ad315,_0x481fa8,_0x9f7b1d,_0x754071,_0xdb3033){var _0x2d5f35,_0x135dbc;_0xdb3033[_0x7721('0x10')]=intUtil[_0x7721('0x49')](_0xdb3033['remoteUri']);_0xdb3033['serverUrl']=intUtil[_0x7721('0x49')](_0xdb3033[_0x7721('0x4a')]);if(_0x754071&&_0x754071[_0x7721('0x4b')]){logger[_0x7721('0x15')](_0x7721('0x4c'),_0x7721('0x4d'));_0x1ad315[_0x7721('0x4e')]=util[_0x7721('0xe')](_0x7721('0x4f'),_0xdb3033[_0x7721('0x4a')],_0x1ad315['uniqueid'],md5(_0x1ad315['uniqueid']));}else{_0x1ad315[_0x7721('0x4e')]='';}headers[_0x7721('0x50')]=getAuth(_0xdb3033);return getUser(_0xdb3033,_0x9f7b1d[_0x7721('0x51')])[_0x7721('0x11')](function(_0x589e95){_0x2d5f35=_0x589e95;logger[_0x7721('0x15')](_0x7721('0x52'),_0x2d5f35['id']);return getEndUser(_0xdb3033,_0x1ad315['calleridname'],_0x1ad315[_0x7721('0x53')]);})['then'](function(_0x2682b1){_0x135dbc=_0x2682b1;logger['info'](_0x7721('0x54'),_0x135dbc['id']);return getTicket(_0xdb3033,_0x2d5f35,_0x135dbc,_0x481fa8,_0x1ad315);})[_0x7721('0x11')](function(_0xf17c40){if(_0xf17c40){logger['info'](_0x7721('0x55'));logger[_0x7721('0x15')]('The\x20Ticket\x20ID\x20is:',_0xf17c40['id']);switch(_0xdb3033[_0x7721('0x37')]){case _0x7721('0x56'):logger[_0x7721('0x15')]('[QUEUE]',_0x7721('0x57'));emit(util['format'](_0x7721('0x58'),_0x9f7b1d[_0x7721('0x3a')]),_0x7721('0x59'),{'recordId':_0xf17c40['id']});break;case _0x7721('0x5a'):logger[_0x7721('0x15')](_0x7721('0x4c'),_0x7721('0x5b'));emit(util[_0x7721('0xe')](_0x7721('0x58'),_0x9f7b1d[_0x7721('0x3a')]),_0x7721('0x5c'),{'uri':util[_0x7721('0xe')](_0x7721('0x5d'),_0xf17c40['id'])});break;default:logger[_0x7721('0x5e')](_0x7721('0x4c'),'Desk\x20account\x20type\x20not\x20recognized');}}})[_0x7721('0x5f')](function(_0x2f6f30){console[_0x7721('0x5e')](_0x2f6f30);logger[_0x7721('0x5e')](_0x7721('0x4c'),JSON[_0x7721('0x1a')](_0x2f6f30));});};exports[_0x7721('0x60')]=function(_0x57484c,_0x234bee,_0x17036e,_0x134908,_0x3b7382,_0x1f1e84,_0x9c0d4){var _0x7fbd6c,_0x33287d;_0x1f1e84[_0x7721('0x10')]=intUtil[_0x7721('0x49')](_0x1f1e84[_0x7721('0x10')]);_0x1f1e84['serverUrl']=intUtil[_0x7721('0x49')](_0x1f1e84[_0x7721('0x4a')]);if(_0x9c0d4&&_0x9c0d4[_0x7721('0x61')]&&_0x9c0d4[_0x7721('0x61')]!==_0x7721('0x62')){logger[_0x7721('0x15')](_0x7721('0x63'),_0x7721('0x4d'));_0x234bee[_0x7721('0x4e')]=util[_0x7721('0xe')](_0x7721('0x4f'),_0x1f1e84[_0x7721('0x4a')],_0x234bee[_0x7721('0x64')],md5(_0x234bee[_0x7721('0x64')]));}headers[_0x7721('0x50')]=getAuth(_0x1f1e84);return getUser(_0x1f1e84,_0x134908['email'])['then'](function(_0x4e112e){_0x7fbd6c=_0x4e112e;logger[_0x7721('0x15')]('The\x20User\x20ID\x20is:',_0x7fbd6c['id']);return getEndUser(_0x1f1e84,_0x234bee['destcalleridname'],_0x234bee['destcalleridnum']);})['then'](function(_0x47925a){_0x33287d=_0x47925a;logger[_0x7721('0x15')](_0x7721('0x54'),_0x33287d['id']);return getTicket(_0x1f1e84,_0x7fbd6c,_0x33287d,_0x17036e,_0x234bee);})['then'](function(_0x5181d7){if(_0x5181d7){logger['info']('Ticket\x20created!');logger['info'](_0x7721('0x65'),_0x5181d7['id']);switch(_0x1f1e84['type']){case'integrationTab':logger['info'](_0x7721('0x4c'),_0x7721('0x57'));emit(util[_0x7721('0xe')]('user:%s',_0x134908[_0x7721('0x3a')]),_0x7721('0x59'),{'recordId':_0x5181d7['id']});break;case _0x7721('0x5a'):logger[_0x7721('0x15')](_0x7721('0x4c'),_0x7721('0x5b'));emit(util[_0x7721('0xe')](_0x7721('0x58'),_0x134908[_0x7721('0x3a')]),_0x7721('0x5c'),{'uri':util[_0x7721('0xe')](_0x7721('0x66'),_0x1f1e84[_0x7721('0x10')],_0x5181d7['id'])});break;default:logger[_0x7721('0x5e')](_0x7721('0x63'),'Desk\x20account\x20type\x20not\x20recognized');}}})[_0x7721('0x5f')](function(_0x2c93b0){logger[_0x7721('0x5e')](_0x7721('0x63'),JSON['stringify'](_0x2c93b0));});};exports[_0x7721('0x67')]=function(_0x104f05,_0x4c8284,_0x3e7df3,_0x5d37ad,_0x1f508d,_0x4bfb48){var _0x36a3a6,_0x3f9eaa;_0x4bfb48[_0x7721('0x10')]=intUtil[_0x7721('0x49')](_0x4bfb48[_0x7721('0x10')]);_0x4bfb48[_0x7721('0x4a')]=intUtil[_0x7721('0x49')](_0x4bfb48['serverUrl']);if(_0x1f508d&&_0x1f508d[_0x7721('0x4b')]){logger[_0x7721('0x15')]('['+_0x4c8284[_0x7721('0x68')][_0x7721('0x69')]()+']',_0x7721('0x4d'));_0x4c8284[_0x7721('0x4e')]=util[_0x7721('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4bfb48[_0x7721('0x4a')],_0x4c8284[_0x7721('0x64')],md5(_0x4c8284['uniqueid']));}else{_0x4c8284[_0x7721('0x4e')]='';}headers['Authorization']=getAuth(_0x4bfb48);return getUser(_0x4bfb48)[_0x7721('0x11')](function(_0x382800){_0x36a3a6=_0x382800;logger[_0x7721('0x15')](_0x7721('0x52'),_0x36a3a6['id']);return getEndUser(_0x4bfb48,_0x4c8284[_0x7721('0x6a')],_0x4c8284[_0x7721('0x53')]);})[_0x7721('0x11')](function(_0x5dca04){_0x3f9eaa=_0x5dca04;logger[_0x7721('0x15')](_0x7721('0x54'),_0x3f9eaa['id']);return getTicket(_0x4bfb48,_0x36a3a6,_0x3f9eaa,_0x3e7df3,_0x4c8284);})[_0x7721('0x11')](function(_0x5f08cc){if(_0x5f08cc){logger['info']('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x5f08cc['id']);}})[_0x7721('0x5f')](function(_0x2645dd){logger['error']('['+_0x4c8284[_0x7721('0x68')][_0x7721('0x69')]()+']',JSON[_0x7721('0x1a')](_0x2645dd));});};
\ No newline at end of file
+var _0x3e74=['customField','content','idField','custom_fields','variable','variableName','name','Variable','toLowerCase','priority','Creating\x20new\x20ticket...','getString','phone','new','xCALLY','Motion','CTI','concat','Descriptions','/api/v2/users/%d','user','Fields','%s/customers/%d/cases','stripTrailingSlash','serverUrl','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','integrationTab','user:%s','newTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','https://xcally.desk.com/web/agent/case/%d','error','Desk\x20account\x20type\x20not\x20recognized','catch','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridnum','The\x20Enduser\x20ID\x20is:','trigger:desk:display','trigger:browser:url','%s/agent/tickets/%s','stringify','unmanaged','monitor_format','lastevent','toUpperCase','calleridnum','lodash','md5','util','ioredis','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','emit','application/json','info','Getting\x20agent\x20with\x20email','%s/users','then','find','_embedded','entries','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','remoteUri','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','format','debug','[HTTP]','GET','authType','basic','%s:%s','username','password','token','Basic\x20%s','toString','base64','Searching\x20enduser\x20with\x20phone','total_entries','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','length','forEach','includes','string','picklist','type','nameField'];(function(_0x52661a,_0xaec097){var _0x2cb79b=function(_0x4d466b){while(--_0x4d466b){_0x52661a['push'](_0x52661a['shift']());}};_0x2cb79b(++_0xaec097);}(_0x3e74,0x175));var _0x43e7=function(_0x24eb83,_0x2670a6){_0x24eb83=_0x24eb83-0x0;var _0x1061e4=_0x3e74[_0x24eb83];return _0x1061e4;};'use strict';var _=require(_0x43e7('0x0'));var rp=require('request-promise');var md5=require(_0x43e7('0x1'));var util=require(_0x43e7('0x2'));var Redis=require(_0x43e7('0x3'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0x43e7('0x4'))('desk');config[_0x43e7('0x5')]=_[_0x43e7('0x6')](config[_0x43e7('0x5')],{'host':_0x43e7('0x7'),'port':0x18eb});var io=require(_0x43e7('0x8'))(new Redis(config['redis']));function emit(_0x45a0d1,_0x3491d6,_0x2ede2d){io['to'](_0x45a0d1)[_0x43e7('0x9')](_0x3491d6,_0x2ede2d);}var headers={'Content-Type':_0x43e7('0xa'),'Accept':'application/json'};function getUser(_0x212c6c,_0x554d44){if(intUtil['validateEmail'](_0x554d44)===!![]){logger[_0x43e7('0xb')](_0x43e7('0xc'),_0x554d44);return request({'uri':util['format'](_0x43e7('0xd'),_0x212c6c['remoteUri'])})[_0x43e7('0xe')](function(_0x37302c){if(_0x37302c['total_entries']){return _[_0x43e7('0xf')](_0x37302c[_0x43e7('0x10')][_0x43e7('0x11')],{'email':_0x554d44});}})[_0x43e7('0xe')](function(_0x4e008c){if(_0x4e008c){logger['info'](_0x43e7('0x12'));return _0x4e008c;}else{logger[_0x43e7('0xb')](_0x43e7('0x13'));return request({'uri':util['format']('%s/users/me',_0x212c6c[_0x43e7('0x14')])});}});}else{logger[_0x43e7('0xb')](_0x43e7('0x15'));return request({'uri':util[_0x43e7('0x16')]('%s/users/me',_0x212c6c['remoteUri'])});}}function request(_0xdf16c){logger[_0x43e7('0x17')](_0x43e7('0x18'),JSON['stringify'](_0xdf16c));return rp(_['defaults'](_0xdf16c,{'method':_0x43e7('0x19'),'headers':headers,'json':!![]}));}function getAuth(_0x1ca758){var _0x9037d3;if(_0x1ca758[_0x43e7('0x1a')]===_0x43e7('0x1b')){_0x9037d3=util[_0x43e7('0x16')](_0x43e7('0x1c'),_0x1ca758[_0x43e7('0x1d')],_0x1ca758[_0x43e7('0x1e')]);}else if(_0x1ca758[_0x43e7('0x1a')]===_0x43e7('0x1f')){_0x9037d3=util[_0x43e7('0x16')]('%s/token:%s',_0x1ca758[_0x43e7('0x1d')],_0x1ca758[_0x43e7('0x1f')]);}return util['format'](_0x43e7('0x20'),new Buffer(_0x9037d3)[_0x43e7('0x21')](_0x43e7('0x22')));}function getEndUser(_0x28aacc,_0x4077fb,_0x2f4cb4){logger['info'](_0x43e7('0x23'),_0x2f4cb4);return request({'uri':util['format']('%s/customers/search',_0x28aacc[_0x43e7('0x14')]),'qs':{'phone':_0x2f4cb4}})[_0x43e7('0xe')](function(_0x4b2b9f){if(_0x4b2b9f[_0x43e7('0x24')]){logger['info'](_0x43e7('0x25'));return _0x4b2b9f['_embedded'][_0x43e7('0x11')][0x0];}else{logger[_0x43e7('0xb')](_0x43e7('0x26'));return request({'uri':util[_0x43e7('0x16')]('%s/customers',_0x28aacc['remoteUri']),'method':_0x43e7('0x27'),'body':{'first_name':_0x4077fb,'title':_0x4077fb,'phone_numbers':[{'type':'work','value':_0x2f4cb4}]}});}});}function getTags(_0x2dd5f,_0x40dc8f){var _0x3565cf=[];if(_0x2dd5f&&_0x2dd5f[_0x43e7('0x28')]>0x0){_0x3565cf=_['map'](_0x2dd5f,_0x40dc8f);}return _0x3565cf;}function getCustomFields(_0x33a1a5,_0x4690a6){var _0x45b675=[];var _0x50f9f5={'custom_fields':{}};if(_0x33a1a5[_0x43e7('0x28')]>0x0){_[_0x43e7('0x29')](_0x33a1a5,function(_0x2b85a5){if(_[_0x43e7('0x2a')]([_0x43e7('0x2b'),_0x43e7('0x2c')],_0x2b85a5[_0x43e7('0x2d')])&&_0x2b85a5[_0x43e7('0x2e')]&&!_0x2b85a5[_0x43e7('0x2f')]){_0x50f9f5[_0x2b85a5[_0x43e7('0x2e')]['toLowerCase']()]=_0x2b85a5[_0x43e7('0x30')][_0x43e7('0x21')]();}else if(_[_0x43e7('0x2a')]([_0x43e7('0x2b'),_0x43e7('0x2c')],_0x2b85a5['type'])&&_0x2b85a5[_0x43e7('0x31')]&&_0x2b85a5[_0x43e7('0x2f')]){_0x50f9f5[_0x43e7('0x32')][_0x2b85a5[_0x43e7('0x31')]]=_0x2b85a5['content']['toString']();}else if(_0x2b85a5['type']===_0x43e7('0x33')&&_0x2b85a5[_0x43e7('0x34')]&&_0x2b85a5[_0x43e7('0x31')]&&_0x2b85a5[_0x43e7('0x2f')]){_0x4690a6[_0x2b85a5[_0x43e7('0x34')]]&&(_0x50f9f5[_0x43e7('0x32')][_0x2b85a5['idField']]=_0x4690a6[_0x2b85a5['variableName']]['toString']());}else if(_0x2b85a5['type']==='customVariable'&&_0x2b85a5['Variable']&&_0x2b85a5['Variable'][_0x43e7('0x35')]&&_0x2b85a5['idField']&&_0x2b85a5[_0x43e7('0x2f')]){_0x4690a6[_0x2b85a5[_0x43e7('0x36')][_0x43e7('0x35')][_0x43e7('0x37')]()]&&(_0x50f9f5[_0x43e7('0x32')][_0x2b85a5[_0x43e7('0x31')]]=_0x4690a6[_0x2b85a5[_0x43e7('0x36')]['name']['toLowerCase']()]['toString']());}});}if(_0x50f9f5[_0x43e7('0x38')]){_0x50f9f5[_0x43e7('0x38')]=Number(_0x50f9f5[_0x43e7('0x38')]);}return _0x50f9f5;}function getTicket(_0x16cdba,_0x1b1440,_0x1ed538,_0x1d4589,_0x2ffd43){logger['info'](_0x43e7('0x39'));var _0x2b0ffe=_['merge']({'subject':intUtil[_0x43e7('0x3a')](_0x1d4589['Subjects'],_0x2ffd43,'\x20'),'type':_0x43e7('0x3b'),'status':_0x43e7('0x3c'),'labels':[_0x43e7('0x3d'),_0x43e7('0x3e'),_0x43e7('0x3f')][_0x43e7('0x40')](getTags(_0x1d4589['Tags'],'name')),'description':intUtil[_0x43e7('0x3a')](_0x1d4589[_0x43e7('0x41')],_0x2ffd43,'\x0a'),'_links':{'assigned_user':{'href':util[_0x43e7('0x16')](_0x43e7('0x42'),_0x1b1440['id']),'class':_0x43e7('0x43')}},'message':{'direction':'in','body':intUtil['getString'](_0x1d4589[_0x43e7('0x41')],_0x2ffd43,'\x0a')}},getCustomFields(_0x1d4589[_0x43e7('0x44')],_0x2ffd43));return request({'uri':util['format'](_0x43e7('0x45'),_0x16cdba['remoteUri'],_0x1ed538['id']),'method':_0x43e7('0x27'),'body':_0x2b0ffe});}exports['queue']=function(_0x3d81ae,_0x3b4235,_0x3a5807,_0x1c2c6b,_0x49b866,_0x47d6a1){var _0x103393,_0x40c509;_0x47d6a1[_0x43e7('0x14')]=intUtil[_0x43e7('0x46')](_0x47d6a1['remoteUri']);_0x47d6a1['serverUrl']=intUtil['stripTrailingSlash'](_0x47d6a1[_0x43e7('0x47')]);if(_0x49b866&&_0x49b866['monitor_format']){logger[_0x43e7('0xb')]('[QUEUE]','Recording\x20is\x20enabled!');_0x3b4235[_0x43e7('0x48')]=util['format'](_0x43e7('0x49'),_0x47d6a1[_0x43e7('0x47')],_0x3b4235[_0x43e7('0x4a')],md5(_0x3b4235[_0x43e7('0x4a')]));}else{_0x3b4235['recordingURL']='';}headers[_0x43e7('0x4b')]=getAuth(_0x47d6a1);return getUser(_0x47d6a1,_0x1c2c6b[_0x43e7('0x4c')])[_0x43e7('0xe')](function(_0x1fd277){_0x103393=_0x1fd277;logger[_0x43e7('0xb')](_0x43e7('0x4d'),_0x103393['id']);return getEndUser(_0x47d6a1,_0x3b4235['calleridname'],_0x3b4235['calleridnum']);})[_0x43e7('0xe')](function(_0x36a09e){_0x40c509=_0x36a09e;logger[_0x43e7('0xb')]('The\x20Enduser\x20ID\x20is:',_0x40c509['id']);return getTicket(_0x47d6a1,_0x103393,_0x40c509,_0x3a5807,_0x3b4235);})['then'](function(_0x56489b){if(_0x56489b){logger[_0x43e7('0xb')](_0x43e7('0x4e'));logger['info'](_0x43e7('0x4f'),_0x56489b['id']);switch(_0x47d6a1[_0x43e7('0x2d')]){case _0x43e7('0x50'):logger['info']('[QUEUE]','Displaying\x20ticket\x20to\x20agent...');emit(util['format'](_0x43e7('0x51'),_0x1c2c6b[_0x43e7('0x35')]),'trigger:desk:display',{'recordId':_0x56489b['id']});break;case _0x43e7('0x52'):logger[_0x43e7('0xb')](_0x43e7('0x53'),_0x43e7('0x54'));emit(util['format'](_0x43e7('0x51'),_0x1c2c6b['name']),'trigger:browser:url',{'uri':util[_0x43e7('0x16')](_0x43e7('0x55'),_0x56489b['id'])});break;default:logger[_0x43e7('0x56')](_0x43e7('0x53'),_0x43e7('0x57'));}}})[_0x43e7('0x58')](function(_0x1cd87c){console[_0x43e7('0x56')](_0x1cd87c);logger[_0x43e7('0x56')](_0x43e7('0x53'),JSON['stringify'](_0x1cd87c));});};exports[_0x43e7('0x59')]=function(_0x46c910,_0x499c03,_0x39e3ca,_0x4e6f6d,_0x35b799,_0x520857,_0x34e2ec){var _0x1f561f,_0xfe13fa;_0x520857['remoteUri']=intUtil['stripTrailingSlash'](_0x520857[_0x43e7('0x14')]);_0x520857[_0x43e7('0x47')]=intUtil[_0x43e7('0x46')](_0x520857[_0x43e7('0x47')]);if(_0x34e2ec&&_0x34e2ec[_0x43e7('0x5a')]&&_0x34e2ec[_0x43e7('0x5a')]!==_0x43e7('0x5b')){logger[_0x43e7('0xb')](_0x43e7('0x5c'),_0x43e7('0x5d'));_0x499c03[_0x43e7('0x48')]=util['format'](_0x43e7('0x49'),_0x520857[_0x43e7('0x47')],_0x499c03['uniqueid'],md5(_0x499c03[_0x43e7('0x4a')]));}headers[_0x43e7('0x4b')]=getAuth(_0x520857);return getUser(_0x520857,_0x4e6f6d[_0x43e7('0x4c')])['then'](function(_0x5d63c6){_0x1f561f=_0x5d63c6;logger[_0x43e7('0xb')](_0x43e7('0x4d'),_0x1f561f['id']);return getEndUser(_0x520857,_0x499c03['destcalleridname'],_0x499c03[_0x43e7('0x5e')]);})['then'](function(_0x49a6ce){_0xfe13fa=_0x49a6ce;logger[_0x43e7('0xb')](_0x43e7('0x5f'),_0xfe13fa['id']);return getTicket(_0x520857,_0x1f561f,_0xfe13fa,_0x39e3ca,_0x499c03);})[_0x43e7('0xe')](function(_0x40155c){if(_0x40155c){logger[_0x43e7('0xb')]('Ticket\x20created!');logger[_0x43e7('0xb')](_0x43e7('0x4f'),_0x40155c['id']);switch(_0x520857['type']){case _0x43e7('0x50'):logger[_0x43e7('0xb')](_0x43e7('0x53'),'Displaying\x20ticket\x20to\x20agent...');emit(util['format']('user:%s',_0x4e6f6d[_0x43e7('0x35')]),_0x43e7('0x60'),{'recordId':_0x40155c['id']});break;case _0x43e7('0x52'):logger[_0x43e7('0xb')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x43e7('0x16')](_0x43e7('0x51'),_0x4e6f6d[_0x43e7('0x35')]),_0x43e7('0x61'),{'uri':util['format'](_0x43e7('0x62'),_0x520857[_0x43e7('0x14')],_0x40155c['id'])});break;default:logger[_0x43e7('0x56')](_0x43e7('0x5c'),_0x43e7('0x57'));}}})[_0x43e7('0x58')](function(_0x4665db){logger[_0x43e7('0x56')](_0x43e7('0x5c'),JSON[_0x43e7('0x63')](_0x4665db));});};exports[_0x43e7('0x64')]=function(_0x57fdfe,_0x5f3824,_0x2b0711,_0x58a3a8,_0x501616,_0x50edb2){var _0xb3e981,_0xe666b0;_0x50edb2['remoteUri']=intUtil[_0x43e7('0x46')](_0x50edb2[_0x43e7('0x14')]);_0x50edb2[_0x43e7('0x47')]=intUtil['stripTrailingSlash'](_0x50edb2[_0x43e7('0x47')]);if(_0x501616&&_0x501616[_0x43e7('0x65')]){logger[_0x43e7('0xb')]('['+_0x5f3824[_0x43e7('0x66')][_0x43e7('0x67')]()+']',_0x43e7('0x5d'));_0x5f3824[_0x43e7('0x48')]=util['format'](_0x43e7('0x49'),_0x50edb2[_0x43e7('0x47')],_0x5f3824[_0x43e7('0x4a')],md5(_0x5f3824['uniqueid']));}else{_0x5f3824['recordingURL']='';}headers[_0x43e7('0x4b')]=getAuth(_0x50edb2);return getUser(_0x50edb2)['then'](function(_0x5cb26e){_0xb3e981=_0x5cb26e;logger[_0x43e7('0xb')](_0x43e7('0x4d'),_0xb3e981['id']);return getEndUser(_0x50edb2,_0x5f3824['calleridname'],_0x5f3824[_0x43e7('0x68')]);})[_0x43e7('0xe')](function(_0x1e2fed){_0xe666b0=_0x1e2fed;logger[_0x43e7('0xb')](_0x43e7('0x5f'),_0xe666b0['id']);return getTicket(_0x50edb2,_0xb3e981,_0xe666b0,_0x2b0711,_0x5f3824);})[_0x43e7('0xe')](function(_0x398a78){if(_0x398a78){logger['info'](_0x43e7('0x4e'));logger[_0x43e7('0xb')]('The\x20Ticket\x20ID\x20is:',_0x398a78['id']);}})[_0x43e7('0x58')](function(_0x5c2c5f){logger[_0x43e7('0x56')]('['+_0x5f3824[_0x43e7('0x66')][_0x43e7('0x67')]()+']',JSON[_0x43e7('0x63')](_0x5c2c5f));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff