Built motion from commit 9e1399f3.|2.5.37
[motion2.git] / server / services / ami / trigger / integration / desk.js
index 9ed1c1a..9c1581c 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xa9e0=['Getting\x20agent\x20with\x20email','format','total_entries','find','_embedded','entries','then','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','remoteUri','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','debug','stringify','GET','authType','basic','%s:%s','username','password','token','Basic\x20%s','%s/customers/search','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','work','length','map','forEach','type','string','customField','nameField','toLowerCase','content','toString','idField','variable','variableName','custom_fields','customVariable','Variable','name','priority','Creating\x20new\x20ticket...','getString','Subjects','phone','Motion','CTI','Tags','Descriptions','user','Fields','%s/customers/%d/cases','POST','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','Ticket\x20created!','integrationTab','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:desk:display','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','error','outbound','recordingFormat','none','[OUTBOUND]','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/agent/tickets/%s','Desk\x20account\x20type\x20not\x20recognized','catch','monitor_format','lastevent','lodash','request-promise','md5','./util','../../../../config/logger','desk','redis','defaults','socket.io-emitter','emit','validateEmail','info'];(function(_0x30ae5e,_0x391fc4){var _0x1f2e93=function(_0x60307d){while(--_0x60307d){_0x30ae5e['push'](_0x30ae5e['shift']());}};_0x1f2e93(++_0x391fc4);}(_0xa9e0,0x123));var _0x0a9e=function(_0x28947d,_0x4cc9c6){_0x28947d=_0x28947d-0x0;var _0x12d2ee=_0xa9e0[_0x28947d];return _0x12d2ee;};'use strict';var _=require(_0x0a9e('0x0'));var rp=require(_0x0a9e('0x1'));var md5=require(_0x0a9e('0x2'));var util=require('util');var Redis=require('ioredis');var intUtil=require(_0x0a9e('0x3'));var config=require('../../../../config/environment');var logger=require(_0x0a9e('0x4'))(_0x0a9e('0x5'));config[_0x0a9e('0x6')]=_[_0x0a9e('0x7')](config[_0x0a9e('0x6')],{'host':'localhost','port':0x18eb});var io=require(_0x0a9e('0x8'))(new Redis(config[_0x0a9e('0x6')]));function emit(_0x2cc193,_0x5f41ea,_0x503809){io['to'](_0x2cc193)[_0x0a9e('0x9')](_0x5f41ea,_0x503809);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getUser(_0x39753a,_0xf81284){if(intUtil[_0x0a9e('0xa')](_0xf81284)===!![]){logger[_0x0a9e('0xb')](_0x0a9e('0xc'),_0xf81284);return request({'uri':util[_0x0a9e('0xd')]('%s/users',_0x39753a['remoteUri'])})['then'](function(_0x4cfe67){if(_0x4cfe67[_0x0a9e('0xe')]){return _[_0x0a9e('0xf')](_0x4cfe67[_0x0a9e('0x10')][_0x0a9e('0x11')],{'email':_0xf81284});}})[_0x0a9e('0x12')](function(_0x69aeb7){if(_0x69aeb7){logger['info'](_0x0a9e('0x13'));return _0x69aeb7;}else{logger[_0x0a9e('0xb')](_0x0a9e('0x14'));return request({'uri':util[_0x0a9e('0xd')](_0x0a9e('0x15'),_0x39753a[_0x0a9e('0x16')])});}});}else{logger['info'](_0x0a9e('0x17'));return request({'uri':util['format'](_0x0a9e('0x15'),_0x39753a['remoteUri'])});}}function request(_0x16033c){logger[_0x0a9e('0x18')]('[HTTP]',JSON[_0x0a9e('0x19')](_0x16033c));return rp(_['defaults'](_0x16033c,{'method':_0x0a9e('0x1a'),'headers':headers,'json':!![]}));}function getAuth(_0x478723){var _0x106033;if(_0x478723[_0x0a9e('0x1b')]===_0x0a9e('0x1c')){_0x106033=util[_0x0a9e('0xd')](_0x0a9e('0x1d'),_0x478723[_0x0a9e('0x1e')],_0x478723[_0x0a9e('0x1f')]);}else if(_0x478723[_0x0a9e('0x1b')]===_0x0a9e('0x20')){_0x106033=util[_0x0a9e('0xd')]('%s/token:%s',_0x478723[_0x0a9e('0x1e')],_0x478723[_0x0a9e('0x20')]);}return util['format'](_0x0a9e('0x21'),new Buffer(_0x106033)['toString']('base64'));}function getEndUser(_0x3a02e1,_0x432e56,_0x38e7c4){logger[_0x0a9e('0xb')]('Searching\x20enduser\x20with\x20phone',_0x38e7c4);return request({'uri':util[_0x0a9e('0xd')](_0x0a9e('0x22'),_0x3a02e1[_0x0a9e('0x16')]),'qs':{'phone':_0x38e7c4}})[_0x0a9e('0x12')](function(_0x370d86){if(_0x370d86[_0x0a9e('0xe')]){logger[_0x0a9e('0xb')]('Enduser\x20found!');return _0x370d86['_embedded'][_0x0a9e('0x11')][0x0];}else{logger[_0x0a9e('0xb')](_0x0a9e('0x23'));return request({'uri':util[_0x0a9e('0xd')]('%s/customers',_0x3a02e1[_0x0a9e('0x16')]),'method':'POST','body':{'first_name':_0x432e56,'title':_0x432e56,'phone_numbers':[{'type':_0x0a9e('0x24'),'value':_0x38e7c4}]}});}});}function getTags(_0x5bfb33,_0x1dc186){var _0x34dc65=[];if(_0x5bfb33&&_0x5bfb33[_0x0a9e('0x25')]>0x0){_0x34dc65=_[_0x0a9e('0x26')](_0x5bfb33,_0x1dc186);}return _0x34dc65;}function getCustomFields(_0x140511,_0x1538a4){var _0x11c3b6=[];var _0x14de77={'custom_fields':{}};if(_0x140511['length']>0x0){_[_0x0a9e('0x27')](_0x140511,function(_0x468813){if(_0x468813[_0x0a9e('0x28')]===_0x0a9e('0x29')&&_0x468813['nameField']&&!_0x468813[_0x0a9e('0x2a')]){_0x14de77[_0x468813[_0x0a9e('0x2b')][_0x0a9e('0x2c')]()]=_0x468813[_0x0a9e('0x2d')][_0x0a9e('0x2e')]();}else if(_0x468813[_0x0a9e('0x28')]===_0x0a9e('0x29')&&_0x468813[_0x0a9e('0x2f')]&&_0x468813[_0x0a9e('0x2a')]){_0x14de77['custom_fields'][_0x468813[_0x0a9e('0x2f')]]=_0x468813['content'][_0x0a9e('0x2e')]();}else if(_0x468813[_0x0a9e('0x28')]===_0x0a9e('0x30')&&_0x468813[_0x0a9e('0x31')]&&_0x468813[_0x0a9e('0x2f')]&&_0x468813['customField']){_0x1538a4[_0x468813[_0x0a9e('0x31')]]&&(_0x14de77[_0x0a9e('0x32')][_0x468813[_0x0a9e('0x2f')]]=_0x1538a4[_0x468813[_0x0a9e('0x31')]][_0x0a9e('0x2e')]());}else if(_0x468813[_0x0a9e('0x28')]===_0x0a9e('0x33')&&_0x468813[_0x0a9e('0x34')]&&_0x468813['Variable'][_0x0a9e('0x35')]&&_0x468813['idField']&&_0x468813[_0x0a9e('0x2a')]){_0x1538a4[_0x468813[_0x0a9e('0x34')][_0x0a9e('0x35')][_0x0a9e('0x2c')]()]&&(_0x14de77['custom_fields'][_0x468813[_0x0a9e('0x2f')]]=_0x1538a4[_0x468813[_0x0a9e('0x34')][_0x0a9e('0x35')][_0x0a9e('0x2c')]()]['toString']());}});}if(_0x14de77['priority']){_0x14de77[_0x0a9e('0x36')]=Number(_0x14de77['priority']);}return _0x14de77;}function getTicket(_0x24936a,_0x3d9717,_0x381c37,_0x1ef87a,_0x4f41ae){logger[_0x0a9e('0xb')](_0x0a9e('0x37'));var _0x3cae=_['merge']({'subject':intUtil[_0x0a9e('0x38')](_0x1ef87a[_0x0a9e('0x39')],_0x4f41ae,'\x20'),'type':_0x0a9e('0x3a'),'status':'new','labels':['xCALLY',_0x0a9e('0x3b'),_0x0a9e('0x3c')]['concat'](getTags(_0x1ef87a[_0x0a9e('0x3d')],_0x0a9e('0x35'))),'description':intUtil[_0x0a9e('0x38')](_0x1ef87a[_0x0a9e('0x3e')],_0x4f41ae,'\x0a'),'_links':{'assigned_user':{'href':util['format']('/api/v2/users/%d',_0x3d9717['id']),'class':_0x0a9e('0x3f')}},'message':{'direction':'in','body':intUtil[_0x0a9e('0x38')](_0x1ef87a['Descriptions'],_0x4f41ae,'\x0a')}},getCustomFields(_0x1ef87a[_0x0a9e('0x40')],_0x4f41ae));return request({'uri':util[_0x0a9e('0xd')](_0x0a9e('0x41'),_0x24936a['remoteUri'],_0x381c37['id']),'method':_0x0a9e('0x42'),'body':_0x3cae});}exports[_0x0a9e('0x43')]=function(_0x274e8e,_0x43dd5b,_0x13cb1f,_0xeaa5e5,_0x2881b3,_0x45a9b8){var _0x23b089,_0x3da2cd;_0x45a9b8[_0x0a9e('0x16')]=intUtil[_0x0a9e('0x44')](_0x45a9b8[_0x0a9e('0x16')]);_0x45a9b8[_0x0a9e('0x45')]=intUtil[_0x0a9e('0x44')](_0x45a9b8['serverUrl']);if(_0x2881b3&&_0x2881b3['monitor_format']){logger[_0x0a9e('0xb')](_0x0a9e('0x46'),_0x0a9e('0x47'));_0x43dd5b[_0x0a9e('0x48')]=util[_0x0a9e('0xd')](_0x0a9e('0x49'),_0x45a9b8[_0x0a9e('0x45')],_0x43dd5b[_0x0a9e('0x4a')],md5(_0x43dd5b[_0x0a9e('0x4a')]));}else{_0x43dd5b[_0x0a9e('0x48')]='';}headers[_0x0a9e('0x4b')]=getAuth(_0x45a9b8);return getUser(_0x45a9b8,_0xeaa5e5[_0x0a9e('0x4c')])['then'](function(_0x117c99){_0x23b089=_0x117c99;logger[_0x0a9e('0xb')](_0x0a9e('0x4d'),_0x23b089['id']);return getEndUser(_0x45a9b8,_0x43dd5b[_0x0a9e('0x4e')],_0x43dd5b[_0x0a9e('0x4f')]);})[_0x0a9e('0x12')](function(_0x21eb86){_0x3da2cd=_0x21eb86;logger[_0x0a9e('0xb')]('The\x20Enduser\x20ID\x20is:',_0x3da2cd['id']);return getTicket(_0x45a9b8,_0x23b089,_0x3da2cd,_0x13cb1f,_0x43dd5b);})[_0x0a9e('0x12')](function(_0x48fd45){if(_0x48fd45){logger[_0x0a9e('0xb')](_0x0a9e('0x50'));logger[_0x0a9e('0xb')]('The\x20Ticket\x20ID\x20is:',_0x48fd45['id']);switch(_0x45a9b8[_0x0a9e('0x28')]){case _0x0a9e('0x51'):logger[_0x0a9e('0xb')](_0x0a9e('0x46'),_0x0a9e('0x52'));emit(util[_0x0a9e('0xd')](_0x0a9e('0x53'),_0xeaa5e5['name']),_0x0a9e('0x54'),{'recordId':_0x48fd45['id']});break;case _0x0a9e('0x55'):logger[_0x0a9e('0xb')](_0x0a9e('0x46'),_0x0a9e('0x56'));emit(util[_0x0a9e('0xd')](_0x0a9e('0x53'),_0xeaa5e5[_0x0a9e('0x35')]),_0x0a9e('0x57'),{'uri':util['format'](_0x0a9e('0x58'),_0x48fd45['id'])});break;default:logger[_0x0a9e('0x59')]('[QUEUE]','Desk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x1adfee){console[_0x0a9e('0x59')](_0x1adfee);logger[_0x0a9e('0x59')](_0x0a9e('0x46'),JSON[_0x0a9e('0x19')](_0x1adfee));});};exports[_0x0a9e('0x5a')]=function(_0x2e5165,_0x375c18,_0x5d38ae,_0x4b1b9f,_0x53975a,_0x39d77d,_0x204173){var _0x14d602,_0x5bb3ed;_0x39d77d[_0x0a9e('0x16')]=intUtil[_0x0a9e('0x44')](_0x39d77d['remoteUri']);_0x39d77d['serverUrl']=intUtil[_0x0a9e('0x44')](_0x39d77d['serverUrl']);if(_0x204173&&_0x204173[_0x0a9e('0x5b')]&&_0x204173['recordingFormat']!==_0x0a9e('0x5c')){logger[_0x0a9e('0xb')](_0x0a9e('0x5d'),'Recording\x20is\x20enabled!');_0x375c18[_0x0a9e('0x48')]=util[_0x0a9e('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x39d77d['serverUrl'],_0x375c18[_0x0a9e('0x4a')],md5(_0x375c18[_0x0a9e('0x4a')]));}headers['Authorization']=getAuth(_0x39d77d);return getUser(_0x39d77d,_0x4b1b9f[_0x0a9e('0x4c')])['then'](function(_0x211ef9){_0x14d602=_0x211ef9;logger['info'](_0x0a9e('0x4d'),_0x14d602['id']);return getEndUser(_0x39d77d,_0x375c18['destcalleridname'],_0x375c18['destcalleridnum']);})['then'](function(_0x2da03c){_0x5bb3ed=_0x2da03c;logger['info'](_0x0a9e('0x5e'),_0x5bb3ed['id']);return getTicket(_0x39d77d,_0x14d602,_0x5bb3ed,_0x5d38ae,_0x375c18);})[_0x0a9e('0x12')](function(_0x3cfd00){if(_0x3cfd00){logger[_0x0a9e('0xb')](_0x0a9e('0x50'));logger[_0x0a9e('0xb')](_0x0a9e('0x5f'),_0x3cfd00['id']);switch(_0x39d77d[_0x0a9e('0x28')]){case'integrationTab':logger[_0x0a9e('0xb')](_0x0a9e('0x46'),_0x0a9e('0x52'));emit(util[_0x0a9e('0xd')](_0x0a9e('0x53'),_0x4b1b9f[_0x0a9e('0x35')]),'trigger:desk:display',{'recordId':_0x3cfd00['id']});break;case _0x0a9e('0x55'):logger[_0x0a9e('0xb')]('[QUEUE]',_0x0a9e('0x56'));emit(util['format'](_0x0a9e('0x53'),_0x4b1b9f['name']),'trigger:browser:url',{'uri':util['format'](_0x0a9e('0x60'),_0x39d77d['remoteUri'],_0x3cfd00['id'])});break;default:logger[_0x0a9e('0x59')](_0x0a9e('0x5d'),_0x0a9e('0x61'));}}})[_0x0a9e('0x62')](function(_0x1cca9f){logger[_0x0a9e('0x59')]('[OUTBOUND]',JSON[_0x0a9e('0x19')](_0x1cca9f));});};exports['unmanaged']=function(_0xca4ade,_0x1f07cb,_0x51aaf7,_0x5adf8f,_0x453360,_0x156f1c){var _0x119677,_0x32e134;_0x156f1c['remoteUri']=intUtil[_0x0a9e('0x44')](_0x156f1c[_0x0a9e('0x16')]);_0x156f1c['serverUrl']=intUtil[_0x0a9e('0x44')](_0x156f1c[_0x0a9e('0x45')]);if(_0x453360&&_0x453360[_0x0a9e('0x63')]){logger[_0x0a9e('0xb')]('['+_0x1f07cb[_0x0a9e('0x64')]['toUpperCase']()+']',_0x0a9e('0x47'));_0x1f07cb[_0x0a9e('0x48')]=util[_0x0a9e('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x156f1c[_0x0a9e('0x45')],_0x1f07cb['uniqueid'],md5(_0x1f07cb['uniqueid']));}else{_0x1f07cb[_0x0a9e('0x48')]='';}headers[_0x0a9e('0x4b')]=getAuth(_0x156f1c);return getUser(_0x156f1c)[_0x0a9e('0x12')](function(_0x19c995){_0x119677=_0x19c995;logger[_0x0a9e('0xb')](_0x0a9e('0x4d'),_0x119677['id']);return getEndUser(_0x156f1c,_0x1f07cb[_0x0a9e('0x4e')],_0x1f07cb[_0x0a9e('0x4f')]);})[_0x0a9e('0x12')](function(_0x1cc4f3){_0x32e134=_0x1cc4f3;logger[_0x0a9e('0xb')](_0x0a9e('0x5e'),_0x32e134['id']);return getTicket(_0x156f1c,_0x119677,_0x32e134,_0x51aaf7,_0x1f07cb);})[_0x0a9e('0x12')](function(_0x2b8192){if(_0x2b8192){logger[_0x0a9e('0xb')](_0x0a9e('0x50'));logger[_0x0a9e('0xb')](_0x0a9e('0x5f'),_0x2b8192['id']);}})['catch'](function(_0x1b0b98){logger[_0x0a9e('0x59')]('['+_0x1f07cb[_0x0a9e('0x64')]['toUpperCase']()+']',JSON[_0x0a9e('0x19')](_0x1b0b98));});};
\ No newline at end of file
+var _0x7217=['format','%s/users','remoteUri','then','total_entries','find','entries','info','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','debug','stringify','GET','authType','basic','%s:%s','username','password','token','Basic\x20%s','base64','Searching\x20enduser\x20with\x20phone','%s/customers/search','Enduser\x20found!','_embedded','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','length','map','forEach','string','picklist','nameField','customField','content','toString','includes','idField','custom_fields','variable','variableName','type','customVariable','Variable','name','toLowerCase','priority','Creating\x20new\x20ticket...','merge','getString','new','xCALLY','Motion','CTI','Tags','Descriptions','user','%s/customers/%d/cases','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','integrationTab','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:desk:display','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','error','catch','outbound','recordingFormat','none','[OUTBOUND]','uniqueid','The\x20Ticket\x20ID\x20is:','%s/agent/tickets/%s','unmanaged','lastevent','toUpperCase','calleridname','lodash','md5','util','ioredis','./util','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','emit','application/json','validateEmail','Getting\x20agent\x20with\x20email'];(function(_0x4b7373,_0x5de68c){var _0x467fcc=function(_0x11faa5){while(--_0x11faa5){_0x4b7373['push'](_0x4b7373['shift']());}};_0x467fcc(++_0x5de68c);}(_0x7217,0x19e));var _0x7721=function(_0x2f3848,_0x48564d){_0x2f3848=_0x2f3848-0x0;var _0x102668=_0x7217[_0x2f3848];return _0x102668;};'use strict';var _=require(_0x7721('0x0'));var rp=require('request-promise');var md5=require(_0x7721('0x1'));var util=require(_0x7721('0x2'));var Redis=require(_0x7721('0x3'));var intUtil=require(_0x7721('0x4'));var config=require(_0x7721('0x5'));var logger=require('../../../../config/logger')('desk');config[_0x7721('0x6')]=_[_0x7721('0x7')](config[_0x7721('0x6')],{'host':_0x7721('0x8'),'port':0x18eb});var io=require(_0x7721('0x9'))(new Redis(config[_0x7721('0x6')]));function emit(_0x18ab6b,_0x21f680,_0x225610){io['to'](_0x18ab6b)[_0x7721('0xa')](_0x21f680,_0x225610);}var headers={'Content-Type':_0x7721('0xb'),'Accept':_0x7721('0xb')};function getUser(_0xfa8835,_0x138740){if(intUtil[_0x7721('0xc')](_0x138740)===!![]){logger['info'](_0x7721('0xd'),_0x138740);return request({'uri':util[_0x7721('0xe')](_0x7721('0xf'),_0xfa8835[_0x7721('0x10')])})[_0x7721('0x11')](function(_0x409b37){if(_0x409b37[_0x7721('0x12')]){return _[_0x7721('0x13')](_0x409b37['_embedded'][_0x7721('0x14')],{'email':_0x138740});}})[_0x7721('0x11')](function(_0x57ff6d){if(_0x57ff6d){logger[_0x7721('0x15')](_0x7721('0x16'));return _0x57ff6d;}else{logger[_0x7721('0x15')](_0x7721('0x17'));return request({'uri':util['format'](_0x7721('0x18'),_0xfa8835[_0x7721('0x10')])});}});}else{logger['info']('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0x7721('0x18'),_0xfa8835[_0x7721('0x10')])});}}function request(_0x3cc909){logger[_0x7721('0x19')]('[HTTP]',JSON[_0x7721('0x1a')](_0x3cc909));return rp(_['defaults'](_0x3cc909,{'method':_0x7721('0x1b'),'headers':headers,'json':!![]}));}function getAuth(_0x5cb0e6){var _0xfec626;if(_0x5cb0e6[_0x7721('0x1c')]===_0x7721('0x1d')){_0xfec626=util[_0x7721('0xe')](_0x7721('0x1e'),_0x5cb0e6[_0x7721('0x1f')],_0x5cb0e6[_0x7721('0x20')]);}else if(_0x5cb0e6[_0x7721('0x1c')]===_0x7721('0x21')){_0xfec626=util[_0x7721('0xe')]('%s/token:%s',_0x5cb0e6[_0x7721('0x1f')],_0x5cb0e6[_0x7721('0x21')]);}return util[_0x7721('0xe')](_0x7721('0x22'),new Buffer(_0xfec626)['toString'](_0x7721('0x23')));}function getEndUser(_0x512f31,_0xb9e9dd,_0x288e3a){logger[_0x7721('0x15')](_0x7721('0x24'),_0x288e3a);return request({'uri':util[_0x7721('0xe')](_0x7721('0x25'),_0x512f31[_0x7721('0x10')]),'qs':{'phone':_0x288e3a}})['then'](function(_0x216f20){if(_0x216f20[_0x7721('0x12')]){logger[_0x7721('0x15')](_0x7721('0x26'));return _0x216f20[_0x7721('0x27')][_0x7721('0x14')][0x0];}else{logger[_0x7721('0x15')](_0x7721('0x28'));return request({'uri':util[_0x7721('0xe')]('%s/customers',_0x512f31[_0x7721('0x10')]),'method':'POST','body':{'first_name':_0xb9e9dd,'title':_0xb9e9dd,'phone_numbers':[{'type':'work','value':_0x288e3a}]}});}});}function getTags(_0x315202,_0x343c19){var _0x53c904=[];if(_0x315202&&_0x315202[_0x7721('0x29')]>0x0){_0x53c904=_[_0x7721('0x2a')](_0x315202,_0x343c19);}return _0x53c904;}function getCustomFields(_0x37b9f0,_0xd7d703){var _0x1da2d8=[];var _0x5c54f0={'custom_fields':{}};if(_0x37b9f0[_0x7721('0x29')]>0x0){_[_0x7721('0x2b')](_0x37b9f0,function(_0x497f9f){if(_['includes']([_0x7721('0x2c'),_0x7721('0x2d')],_0x497f9f['type'])&&_0x497f9f[_0x7721('0x2e')]&&!_0x497f9f[_0x7721('0x2f')]){_0x5c54f0[_0x497f9f[_0x7721('0x2e')]['toLowerCase']()]=_0x497f9f[_0x7721('0x30')][_0x7721('0x31')]();}else if(_[_0x7721('0x32')]([_0x7721('0x2c'),_0x7721('0x2d')],_0x497f9f['type'])&&_0x497f9f[_0x7721('0x33')]&&_0x497f9f[_0x7721('0x2f')]){_0x5c54f0[_0x7721('0x34')][_0x497f9f['idField']]=_0x497f9f[_0x7721('0x30')][_0x7721('0x31')]();}else if(_0x497f9f['type']===_0x7721('0x35')&&_0x497f9f['variableName']&&_0x497f9f[_0x7721('0x33')]&&_0x497f9f[_0x7721('0x2f')]){_0xd7d703[_0x497f9f[_0x7721('0x36')]]&&(_0x5c54f0[_0x7721('0x34')][_0x497f9f[_0x7721('0x33')]]=_0xd7d703[_0x497f9f[_0x7721('0x36')]][_0x7721('0x31')]());}else if(_0x497f9f[_0x7721('0x37')]===_0x7721('0x38')&&_0x497f9f[_0x7721('0x39')]&&_0x497f9f[_0x7721('0x39')]['name']&&_0x497f9f[_0x7721('0x33')]&&_0x497f9f['customField']){_0xd7d703[_0x497f9f[_0x7721('0x39')][_0x7721('0x3a')][_0x7721('0x3b')]()]&&(_0x5c54f0[_0x7721('0x34')][_0x497f9f[_0x7721('0x33')]]=_0xd7d703[_0x497f9f[_0x7721('0x39')]['name']['toLowerCase']()]['toString']());}});}if(_0x5c54f0['priority']){_0x5c54f0[_0x7721('0x3c')]=Number(_0x5c54f0[_0x7721('0x3c')]);}return _0x5c54f0;}function getTicket(_0x1acc72,_0x22ef35,_0x4a90ce,_0xa389fa,_0x4cf659){logger[_0x7721('0x15')](_0x7721('0x3d'));var _0x5a278e=_[_0x7721('0x3e')]({'subject':intUtil[_0x7721('0x3f')](_0xa389fa['Subjects'],_0x4cf659,'\x20'),'type':'phone','status':_0x7721('0x40'),'labels':[_0x7721('0x41'),_0x7721('0x42'),_0x7721('0x43')]['concat'](getTags(_0xa389fa[_0x7721('0x44')],_0x7721('0x3a'))),'description':intUtil[_0x7721('0x3f')](_0xa389fa[_0x7721('0x45')],_0x4cf659,'\x0a'),'_links':{'assigned_user':{'href':util[_0x7721('0xe')]('/api/v2/users/%d',_0x22ef35['id']),'class':_0x7721('0x46')}},'message':{'direction':'in','body':intUtil['getString'](_0xa389fa[_0x7721('0x45')],_0x4cf659,'\x0a')}},getCustomFields(_0xa389fa['Fields'],_0x4cf659));return request({'uri':util[_0x7721('0xe')](_0x7721('0x47'),_0x1acc72[_0x7721('0x10')],_0x4a90ce['id']),'method':'POST','body':_0x5a278e});}exports[_0x7721('0x48')]=function(_0x11d853,_0x1ad315,_0x481fa8,_0x9f7b1d,_0x754071,_0xdb3033){var _0x2d5f35,_0x135dbc;_0xdb3033[_0x7721('0x10')]=intUtil[_0x7721('0x49')](_0xdb3033['remoteUri']);_0xdb3033['serverUrl']=intUtil[_0x7721('0x49')](_0xdb3033[_0x7721('0x4a')]);if(_0x754071&&_0x754071[_0x7721('0x4b')]){logger[_0x7721('0x15')](_0x7721('0x4c'),_0x7721('0x4d'));_0x1ad315[_0x7721('0x4e')]=util[_0x7721('0xe')](_0x7721('0x4f'),_0xdb3033[_0x7721('0x4a')],_0x1ad315['uniqueid'],md5(_0x1ad315['uniqueid']));}else{_0x1ad315[_0x7721('0x4e')]='';}headers[_0x7721('0x50')]=getAuth(_0xdb3033);return getUser(_0xdb3033,_0x9f7b1d[_0x7721('0x51')])[_0x7721('0x11')](function(_0x589e95){_0x2d5f35=_0x589e95;logger[_0x7721('0x15')](_0x7721('0x52'),_0x2d5f35['id']);return getEndUser(_0xdb3033,_0x1ad315['calleridname'],_0x1ad315[_0x7721('0x53')]);})['then'](function(_0x2682b1){_0x135dbc=_0x2682b1;logger['info'](_0x7721('0x54'),_0x135dbc['id']);return getTicket(_0xdb3033,_0x2d5f35,_0x135dbc,_0x481fa8,_0x1ad315);})[_0x7721('0x11')](function(_0xf17c40){if(_0xf17c40){logger['info'](_0x7721('0x55'));logger[_0x7721('0x15')]('The\x20Ticket\x20ID\x20is:',_0xf17c40['id']);switch(_0xdb3033[_0x7721('0x37')]){case _0x7721('0x56'):logger[_0x7721('0x15')]('[QUEUE]',_0x7721('0x57'));emit(util['format'](_0x7721('0x58'),_0x9f7b1d[_0x7721('0x3a')]),_0x7721('0x59'),{'recordId':_0xf17c40['id']});break;case _0x7721('0x5a'):logger[_0x7721('0x15')](_0x7721('0x4c'),_0x7721('0x5b'));emit(util[_0x7721('0xe')](_0x7721('0x58'),_0x9f7b1d[_0x7721('0x3a')]),_0x7721('0x5c'),{'uri':util[_0x7721('0xe')](_0x7721('0x5d'),_0xf17c40['id'])});break;default:logger[_0x7721('0x5e')](_0x7721('0x4c'),'Desk\x20account\x20type\x20not\x20recognized');}}})[_0x7721('0x5f')](function(_0x2f6f30){console[_0x7721('0x5e')](_0x2f6f30);logger[_0x7721('0x5e')](_0x7721('0x4c'),JSON[_0x7721('0x1a')](_0x2f6f30));});};exports[_0x7721('0x60')]=function(_0x57484c,_0x234bee,_0x17036e,_0x134908,_0x3b7382,_0x1f1e84,_0x9c0d4){var _0x7fbd6c,_0x33287d;_0x1f1e84[_0x7721('0x10')]=intUtil[_0x7721('0x49')](_0x1f1e84[_0x7721('0x10')]);_0x1f1e84['serverUrl']=intUtil[_0x7721('0x49')](_0x1f1e84[_0x7721('0x4a')]);if(_0x9c0d4&&_0x9c0d4[_0x7721('0x61')]&&_0x9c0d4[_0x7721('0x61')]!==_0x7721('0x62')){logger[_0x7721('0x15')](_0x7721('0x63'),_0x7721('0x4d'));_0x234bee[_0x7721('0x4e')]=util[_0x7721('0xe')](_0x7721('0x4f'),_0x1f1e84[_0x7721('0x4a')],_0x234bee[_0x7721('0x64')],md5(_0x234bee[_0x7721('0x64')]));}headers[_0x7721('0x50')]=getAuth(_0x1f1e84);return getUser(_0x1f1e84,_0x134908['email'])['then'](function(_0x4e112e){_0x7fbd6c=_0x4e112e;logger[_0x7721('0x15')]('The\x20User\x20ID\x20is:',_0x7fbd6c['id']);return getEndUser(_0x1f1e84,_0x234bee['destcalleridname'],_0x234bee['destcalleridnum']);})['then'](function(_0x47925a){_0x33287d=_0x47925a;logger[_0x7721('0x15')](_0x7721('0x54'),_0x33287d['id']);return getTicket(_0x1f1e84,_0x7fbd6c,_0x33287d,_0x17036e,_0x234bee);})['then'](function(_0x5181d7){if(_0x5181d7){logger['info']('Ticket\x20created!');logger['info'](_0x7721('0x65'),_0x5181d7['id']);switch(_0x1f1e84['type']){case'integrationTab':logger['info'](_0x7721('0x4c'),_0x7721('0x57'));emit(util[_0x7721('0xe')]('user:%s',_0x134908[_0x7721('0x3a')]),_0x7721('0x59'),{'recordId':_0x5181d7['id']});break;case _0x7721('0x5a'):logger[_0x7721('0x15')](_0x7721('0x4c'),_0x7721('0x5b'));emit(util[_0x7721('0xe')](_0x7721('0x58'),_0x134908[_0x7721('0x3a')]),_0x7721('0x5c'),{'uri':util[_0x7721('0xe')](_0x7721('0x66'),_0x1f1e84[_0x7721('0x10')],_0x5181d7['id'])});break;default:logger[_0x7721('0x5e')](_0x7721('0x63'),'Desk\x20account\x20type\x20not\x20recognized');}}})[_0x7721('0x5f')](function(_0x2c93b0){logger[_0x7721('0x5e')](_0x7721('0x63'),JSON['stringify'](_0x2c93b0));});};exports[_0x7721('0x67')]=function(_0x104f05,_0x4c8284,_0x3e7df3,_0x5d37ad,_0x1f508d,_0x4bfb48){var _0x36a3a6,_0x3f9eaa;_0x4bfb48[_0x7721('0x10')]=intUtil[_0x7721('0x49')](_0x4bfb48[_0x7721('0x10')]);_0x4bfb48[_0x7721('0x4a')]=intUtil[_0x7721('0x49')](_0x4bfb48['serverUrl']);if(_0x1f508d&&_0x1f508d[_0x7721('0x4b')]){logger[_0x7721('0x15')]('['+_0x4c8284[_0x7721('0x68')][_0x7721('0x69')]()+']',_0x7721('0x4d'));_0x4c8284[_0x7721('0x4e')]=util[_0x7721('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4bfb48[_0x7721('0x4a')],_0x4c8284[_0x7721('0x64')],md5(_0x4c8284['uniqueid']));}else{_0x4c8284[_0x7721('0x4e')]='';}headers['Authorization']=getAuth(_0x4bfb48);return getUser(_0x4bfb48)[_0x7721('0x11')](function(_0x382800){_0x36a3a6=_0x382800;logger[_0x7721('0x15')](_0x7721('0x52'),_0x36a3a6['id']);return getEndUser(_0x4bfb48,_0x4c8284[_0x7721('0x6a')],_0x4c8284[_0x7721('0x53')]);})[_0x7721('0x11')](function(_0x5dca04){_0x3f9eaa=_0x5dca04;logger[_0x7721('0x15')](_0x7721('0x54'),_0x3f9eaa['id']);return getTicket(_0x4bfb48,_0x36a3a6,_0x3f9eaa,_0x3e7df3,_0x4c8284);})[_0x7721('0x11')](function(_0x5f08cc){if(_0x5f08cc){logger['info']('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x5f08cc['id']);}})[_0x7721('0x5f')](function(_0x2645dd){logger['error']('['+_0x4c8284[_0x7721('0x68')][_0x7721('0x69')]()+']',JSON[_0x7721('0x1a')](_0x2645dd));});};
\ No newline at end of file