// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xb46c=['Ticket\x20created!','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','user:%s','newTab','trigger:browser:url','error','Desk\x20account\x20type\x20not\x20recognized','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','trigger:desk:display','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','catch','unmanaged','toUpperCase','lastevent','request-promise','md5','util','ioredis','./util','../../../../config/logger','desk','redis','localhost','socket.io-emitter','emit','application/json','validateEmail','Getting\x20agent\x20with\x20email','format','%s/users','remoteUri','total_entries','find','_embedded','entries','then','info','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','debug','stringify','defaults','GET','authType','%s:%s','username','password','token','%s/token:%s','toString','base64','Searching\x20enduser\x20with\x20phone','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/customers','POST','map','length','string','picklist','type','nameField','customField','content','idField','variable','variableName','custom_fields','Variable','name','priority','Creating\x20new\x20ticket...','merge','getString','Subjects','phone','new','xCALLY','Motion','concat','Tags','/api/v2/users/%d','Descriptions','queue','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum'];(function(_0x3ab51d,_0x2fa01d){var _0x29a04e=function(_0x7807b0){while(--_0x7807b0){_0x3ab51d['push'](_0x3ab51d['shift']());}};_0x29a04e(++_0x2fa01d);}(_0xb46c,0x150));var _0xcb46=function(_0x643324,_0x1f51af){_0x643324=_0x643324-0x0;var _0x56f4cc=_0xb46c[_0x643324];return _0x56f4cc;};'use strict';var _=require('lodash');var rp=require(_0xcb46('0x0'));var md5=require(_0xcb46('0x1'));var util=require(_0xcb46('0x2'));var Redis=require(_0xcb46('0x3'));var intUtil=require(_0xcb46('0x4'));var config=require('../../../../config/environment');var logger=require(_0xcb46('0x5'))(_0xcb46('0x6'));config[_0xcb46('0x7')]=_['defaults'](config['redis'],{'host':_0xcb46('0x8'),'port':0x18eb});var io=require(_0xcb46('0x9'))(new Redis(config[_0xcb46('0x7')]));function emit(_0x159a06,_0x28e8cc,_0xb54dde){io['to'](_0x159a06)[_0xcb46('0xa')](_0x28e8cc,_0xb54dde);}var headers={'Content-Type':'application/json','Accept':_0xcb46('0xb')};function getUser(_0x103824,_0x5714ce){if(intUtil[_0xcb46('0xc')](_0x5714ce)===!![]){logger['info'](_0xcb46('0xd'),_0x5714ce);return request({'uri':util[_0xcb46('0xe')](_0xcb46('0xf'),_0x103824[_0xcb46('0x10')])})['then'](function(_0x580a10){if(_0x580a10[_0xcb46('0x11')]){return _[_0xcb46('0x12')](_0x580a10[_0xcb46('0x13')][_0xcb46('0x14')],{'email':_0x5714ce});}})[_0xcb46('0x15')](function(_0x189dc2){if(_0x189dc2){logger[_0xcb46('0x16')](_0xcb46('0x17'));return _0x189dc2;}else{logger[_0xcb46('0x16')](_0xcb46('0x18'));return request({'uri':util['format'](_0xcb46('0x19'),_0x103824[_0xcb46('0x10')])});}});}else{logger[_0xcb46('0x16')](_0xcb46('0x1a'));return request({'uri':util[_0xcb46('0xe')](_0xcb46('0x19'),_0x103824[_0xcb46('0x10')])});}}function request(_0x1754f5){logger[_0xcb46('0x1b')]('[HTTP]',JSON[_0xcb46('0x1c')](_0x1754f5));return rp(_[_0xcb46('0x1d')](_0x1754f5,{'method':_0xcb46('0x1e'),'headers':headers,'json':!![]}));}function getAuth(_0x9c7318){var _0x53e9fb;if(_0x9c7318[_0xcb46('0x1f')]==='basic'){_0x53e9fb=util['format'](_0xcb46('0x20'),_0x9c7318[_0xcb46('0x21')],_0x9c7318[_0xcb46('0x22')]);}else if(_0x9c7318[_0xcb46('0x1f')]===_0xcb46('0x23')){_0x53e9fb=util[_0xcb46('0xe')](_0xcb46('0x24'),_0x9c7318[_0xcb46('0x21')],_0x9c7318['token']);}return util['format']('Basic\x20%s',new Buffer(_0x53e9fb)[_0xcb46('0x25')](_0xcb46('0x26')));}function getEndUser(_0x13b5e2,_0xf21d02,_0x3c3579){logger[_0xcb46('0x16')](_0xcb46('0x27'),_0x3c3579);return request({'uri':util[_0xcb46('0xe')]('%s/customers/search',_0x13b5e2[_0xcb46('0x10')]),'qs':{'phone':_0x3c3579}})[_0xcb46('0x15')](function(_0x14d5dc){if(_0x14d5dc[_0xcb46('0x11')]){logger[_0xcb46('0x16')]('Enduser\x20found!');return _0x14d5dc['_embedded'][_0xcb46('0x14')][0x0];}else{logger[_0xcb46('0x16')](_0xcb46('0x28'));return request({'uri':util[_0xcb46('0xe')](_0xcb46('0x29'),_0x13b5e2[_0xcb46('0x10')]),'method':_0xcb46('0x2a'),'body':{'first_name':_0xf21d02,'title':_0xf21d02,'phone_numbers':[{'type':'work','value':_0x3c3579}]}});}});}function getTags(_0x1452c2,_0x16eca7){var _0x34cc89=[];if(_0x1452c2&&_0x1452c2['length']>0x0){_0x34cc89=_[_0xcb46('0x2b')](_0x1452c2,_0x16eca7);}return _0x34cc89;}function getCustomFields(_0x593518,_0x4e0cc2){var _0x4f7a5c=[];var _0x2f2e93={'custom_fields':{}};if(_0x593518[_0xcb46('0x2c')]>0x0){_['forEach'](_0x593518,function(_0x5b73ad){if(_['includes']([_0xcb46('0x2d'),_0xcb46('0x2e')],_0x5b73ad[_0xcb46('0x2f')])&&_0x5b73ad[_0xcb46('0x30')]&&!_0x5b73ad[_0xcb46('0x31')]){_0x2f2e93[_0x5b73ad[_0xcb46('0x30')]['toLowerCase']()]=_0x5b73ad[_0xcb46('0x32')][_0xcb46('0x25')]();}else if(_['includes'](['string',_0xcb46('0x2e')],_0x5b73ad['type'])&&_0x5b73ad[_0xcb46('0x33')]&&_0x5b73ad[_0xcb46('0x31')]){_0x2f2e93['custom_fields'][_0x5b73ad[_0xcb46('0x33')]]=_0x5b73ad[_0xcb46('0x32')][_0xcb46('0x25')]();}else if(_0x5b73ad['type']===_0xcb46('0x34')&&_0x5b73ad[_0xcb46('0x35')]&&_0x5b73ad['idField']&&_0x5b73ad[_0xcb46('0x31')]){_0x4e0cc2[_0x5b73ad[_0xcb46('0x35')]]&&(_0x2f2e93[_0xcb46('0x36')][_0x5b73ad[_0xcb46('0x33')]]=_0x4e0cc2[_0x5b73ad[_0xcb46('0x35')]]['toString']());}else if(_0x5b73ad['type']==='customVariable'&&_0x5b73ad['Variable']&&_0x5b73ad[_0xcb46('0x37')][_0xcb46('0x38')]&&_0x5b73ad[_0xcb46('0x33')]&&_0x5b73ad['customField']){_0x4e0cc2[_0x5b73ad['Variable']['name']['toLowerCase']()]&&(_0x2f2e93[_0xcb46('0x36')][_0x5b73ad[_0xcb46('0x33')]]=_0x4e0cc2[_0x5b73ad[_0xcb46('0x37')][_0xcb46('0x38')]['toLowerCase']()][_0xcb46('0x25')]());}});}if(_0x2f2e93[_0xcb46('0x39')]){_0x2f2e93['priority']=Number(_0x2f2e93[_0xcb46('0x39')]);}return _0x2f2e93;}function getTicket(_0x3bf12e,_0x4e97fb,_0x3d2f1b,_0x49139c,_0x530a2e){logger[_0xcb46('0x16')](_0xcb46('0x3a'));var _0x1bd6ae=_[_0xcb46('0x3b')]({'subject':intUtil[_0xcb46('0x3c')](_0x49139c[_0xcb46('0x3d')],_0x530a2e,'\x20'),'type':_0xcb46('0x3e'),'status':_0xcb46('0x3f'),'labels':[_0xcb46('0x40'),_0xcb46('0x41'),'CTI'][_0xcb46('0x42')](getTags(_0x49139c[_0xcb46('0x43')],'name')),'description':intUtil['getString'](_0x49139c['Descriptions'],_0x530a2e,'\x0a'),'_links':{'assigned_user':{'href':util[_0xcb46('0xe')](_0xcb46('0x44'),_0x4e97fb['id']),'class':'user'}},'message':{'direction':'in','body':intUtil['getString'](_0x49139c[_0xcb46('0x45')],_0x530a2e,'\x0a')}},getCustomFields(_0x49139c['Fields'],_0x530a2e));return request({'uri':util[_0xcb46('0xe')]('%s/customers/%d/cases',_0x3bf12e[_0xcb46('0x10')],_0x3d2f1b['id']),'method':_0xcb46('0x2a'),'body':_0x1bd6ae});}exports[_0xcb46('0x46')]=function(_0x18f601,_0x297d1,_0x44f914,_0x5c87c5,_0x35fe5c,_0x3f4567){var _0x34f9ba,_0x45e2a7;_0x3f4567[_0xcb46('0x10')]=intUtil[_0xcb46('0x47')](_0x3f4567[_0xcb46('0x10')]);_0x3f4567['serverUrl']=intUtil[_0xcb46('0x47')](_0x3f4567['serverUrl']);if(_0x35fe5c&&_0x35fe5c[_0xcb46('0x48')]){logger[_0xcb46('0x16')](_0xcb46('0x49'),_0xcb46('0x4a'));_0x297d1[_0xcb46('0x4b')]=util[_0xcb46('0xe')](_0xcb46('0x4c'),_0x3f4567[_0xcb46('0x4d')],_0x297d1[_0xcb46('0x4e')],md5(_0x297d1[_0xcb46('0x4e')]));}else{_0x297d1['recordingURL']='';}headers[_0xcb46('0x4f')]=getAuth(_0x3f4567);return getUser(_0x3f4567,_0x5c87c5[_0xcb46('0x50')])[_0xcb46('0x15')](function(_0x337dd1){_0x34f9ba=_0x337dd1;logger[_0xcb46('0x16')](_0xcb46('0x51'),_0x34f9ba['id']);return getEndUser(_0x3f4567,_0x297d1[_0xcb46('0x52')],_0x297d1[_0xcb46('0x53')]);})['then'](function(_0x3b4b43){_0x45e2a7=_0x3b4b43;logger[_0xcb46('0x16')]('The\x20Enduser\x20ID\x20is:',_0x45e2a7['id']);return getTicket(_0x3f4567,_0x34f9ba,_0x45e2a7,_0x44f914,_0x297d1);})['then'](function(_0x36d1ab){if(_0x36d1ab){logger[_0xcb46('0x16')](_0xcb46('0x54'));logger[_0xcb46('0x16')](_0xcb46('0x55'),_0x36d1ab['id']);switch(_0x3f4567[_0xcb46('0x2f')]){case'integrationTab':logger[_0xcb46('0x16')](_0xcb46('0x49'),_0xcb46('0x56'));emit(util[_0xcb46('0xe')](_0xcb46('0x57'),_0x5c87c5[_0xcb46('0x38')]),'trigger:desk:display',{'recordId':_0x36d1ab['id']});break;case _0xcb46('0x58'):logger[_0xcb46('0x16')](_0xcb46('0x49'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xcb46('0xe')]('user:%s',_0x5c87c5['name']),_0xcb46('0x59'),{'uri':util['format']('https://xcally.desk.com/web/agent/case/%d',_0x36d1ab['id'])});break;default:logger[_0xcb46('0x5a')](_0xcb46('0x49'),_0xcb46('0x5b'));}}})['catch'](function(_0x45485d){console[_0xcb46('0x5a')](_0x45485d);logger['error'](_0xcb46('0x49'),JSON['stringify'](_0x45485d));});};exports[_0xcb46('0x5c')]=function(_0x2f0543,_0x552064,_0x58c82b,_0x55e9a9,_0x378614,_0x2b1a69,_0x591a1d){var _0x15e48a,_0x229600;_0x2b1a69[_0xcb46('0x10')]=intUtil[_0xcb46('0x47')](_0x2b1a69[_0xcb46('0x10')]);_0x2b1a69[_0xcb46('0x4d')]=intUtil['stripTrailingSlash'](_0x2b1a69['serverUrl']);if(_0x591a1d&&_0x591a1d[_0xcb46('0x5d')]&&_0x591a1d['recordingFormat']!=='none'){logger[_0xcb46('0x16')](_0xcb46('0x5e'),_0xcb46('0x4a'));_0x552064[_0xcb46('0x4b')]=util[_0xcb46('0xe')](_0xcb46('0x4c'),_0x2b1a69['serverUrl'],_0x552064[_0xcb46('0x4e')],md5(_0x552064[_0xcb46('0x4e')]));}headers[_0xcb46('0x4f')]=getAuth(_0x2b1a69);return getUser(_0x2b1a69,_0x55e9a9[_0xcb46('0x50')])[_0xcb46('0x15')](function(_0x2b537f){_0x15e48a=_0x2b537f;logger[_0xcb46('0x16')]('The\x20User\x20ID\x20is:',_0x15e48a['id']);return getEndUser(_0x2b1a69,_0x552064[_0xcb46('0x5f')],_0x552064[_0xcb46('0x60')]);})[_0xcb46('0x15')](function(_0x15e3a9){_0x229600=_0x15e3a9;logger[_0xcb46('0x16')](_0xcb46('0x61'),_0x229600['id']);return getTicket(_0x2b1a69,_0x15e48a,_0x229600,_0x58c82b,_0x552064);})['then'](function(_0x2741ee){if(_0x2741ee){logger[_0xcb46('0x16')](_0xcb46('0x54'));logger['info'](_0xcb46('0x55'),_0x2741ee['id']);switch(_0x2b1a69['type']){case _0xcb46('0x62'):logger['info']('[QUEUE]',_0xcb46('0x56'));emit(util[_0xcb46('0xe')](_0xcb46('0x57'),_0x55e9a9[_0xcb46('0x38')]),_0xcb46('0x63'),{'recordId':_0x2741ee['id']});break;case _0xcb46('0x58'):logger['info']('[QUEUE]',_0xcb46('0x64'));emit(util['format'](_0xcb46('0x57'),_0x55e9a9[_0xcb46('0x38')]),_0xcb46('0x59'),{'uri':util['format']('%s/agent/tickets/%s',_0x2b1a69[_0xcb46('0x10')],_0x2741ee['id'])});break;default:logger[_0xcb46('0x5a')](_0xcb46('0x5e'),'Desk\x20account\x20type\x20not\x20recognized');}}})[_0xcb46('0x65')](function(_0x246f2e){logger['error'](_0xcb46('0x5e'),JSON['stringify'](_0x246f2e));});};exports[_0xcb46('0x66')]=function(_0x3c10d9,_0x1a65f5,_0x5a8fbb,_0x4fcf38,_0x5c2066,_0x5376d6){var _0x41f505,_0x587c74;_0x5376d6[_0xcb46('0x10')]=intUtil[_0xcb46('0x47')](_0x5376d6['remoteUri']);_0x5376d6[_0xcb46('0x4d')]=intUtil[_0xcb46('0x47')](_0x5376d6['serverUrl']);if(_0x5c2066&&_0x5c2066[_0xcb46('0x48')]){logger[_0xcb46('0x16')]('['+_0x1a65f5['lastevent'][_0xcb46('0x67')]()+']',_0xcb46('0x4a'));_0x1a65f5[_0xcb46('0x4b')]=util[_0xcb46('0xe')](_0xcb46('0x4c'),_0x5376d6[_0xcb46('0x4d')],_0x1a65f5['uniqueid'],md5(_0x1a65f5[_0xcb46('0x4e')]));}else{_0x1a65f5[_0xcb46('0x4b')]='';}headers[_0xcb46('0x4f')]=getAuth(_0x5376d6);return getUser(_0x5376d6)[_0xcb46('0x15')](function(_0x315445){_0x41f505=_0x315445;logger[_0xcb46('0x16')](_0xcb46('0x51'),_0x41f505['id']);return getEndUser(_0x5376d6,_0x1a65f5[_0xcb46('0x52')],_0x1a65f5['calleridnum']);})[_0xcb46('0x15')](function(_0x20b7a0){_0x587c74=_0x20b7a0;logger[_0xcb46('0x16')]('The\x20Enduser\x20ID\x20is:',_0x587c74['id']);return getTicket(_0x5376d6,_0x41f505,_0x587c74,_0x5a8fbb,_0x1a65f5);})[_0xcb46('0x15')](function(_0x15fd41){if(_0x15fd41){logger[_0xcb46('0x16')]('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x15fd41['id']);}})[_0xcb46('0x65')](function(_0x3789c9){logger['error']('['+_0x1a65f5[_0xcb46('0x68')]['toUpperCase']()+']',JSON[_0xcb46('0x1c')](_0x3789c9));});};
\ No newline at end of file
+var _0x5fc3=['map','forEach','includes','string','picklist','nameField','customField','toLowerCase','content','type','custom_fields','variable','variableName','idField','Variable','name','priority','Creating\x20new\x20ticket...','merge','getString','phone','new','xCALLY','Motion','CTI','concat','Descriptions','/api/v2/users/%d','user','Fields','%s/customers/%d/cases','queue','stripTrailingSlash','serverUrl','monitor_format','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:desk:display','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','error','Desk\x20account\x20type\x20not\x20recognized','outbound','recordingFormat','none','recordingURL','The\x20User\x20ID\x20is:','destcalleridnum','Ticket\x20created!','[OUTBOUND]','unmanaged','lastevent','Recording\x20is\x20enabled!','lodash','request-promise','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','defaults','emit','application/json','info','Getting\x20agent\x20with\x20email','%s/users','remoteUri','total_entries','entries','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','format','%s/users/me','debug','stringify','authType','%s:%s','username','token','%s/token:%s','Basic\x20%s','toString','base64','Searching\x20enduser\x20with\x20phone','then','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','length'];(function(_0x8c43de,_0x90ff31){var _0xa6591b=function(_0x469716){while(--_0x469716){_0x8c43de['push'](_0x8c43de['shift']());}};_0xa6591b(++_0x90ff31);}(_0x5fc3,0xa8));var _0x35fc=function(_0x305486,_0x24acd4){_0x305486=_0x305486-0x0;var _0xa04940=_0x5fc3[_0x305486];return _0xa04940;};'use strict';var _=require(_0x35fc('0x0'));var rp=require(_0x35fc('0x1'));var md5=require('md5');var util=require(_0x35fc('0x2'));var Redis=require(_0x35fc('0x3'));var intUtil=require(_0x35fc('0x4'));var config=require(_0x35fc('0x5'));var logger=require(_0x35fc('0x6'))('desk');config[_0x35fc('0x7')]=_[_0x35fc('0x8')](config[_0x35fc('0x7')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x35fc('0x7')]));function emit(_0x508b32,_0x16e153,_0x27524f){io['to'](_0x508b32)[_0x35fc('0x9')](_0x16e153,_0x27524f);}var headers={'Content-Type':_0x35fc('0xa'),'Accept':_0x35fc('0xa')};function getUser(_0xf9d3a6,_0x2051ab){if(intUtil['validateEmail'](_0x2051ab)===!![]){logger[_0x35fc('0xb')](_0x35fc('0xc'),_0x2051ab);return request({'uri':util['format'](_0x35fc('0xd'),_0xf9d3a6[_0x35fc('0xe')])})['then'](function(_0xda83fb){if(_0xda83fb[_0x35fc('0xf')]){return _['find'](_0xda83fb['_embedded'][_0x35fc('0x10')],{'email':_0x2051ab});}})['then'](function(_0x397738){if(_0x397738){logger[_0x35fc('0xb')](_0x35fc('0x11'));return _0x397738;}else{logger[_0x35fc('0xb')](_0x35fc('0x12'));return request({'uri':util['format']('%s/users/me',_0xf9d3a6['remoteUri'])});}});}else{logger['info'](_0x35fc('0x13'));return request({'uri':util[_0x35fc('0x14')](_0x35fc('0x15'),_0xf9d3a6[_0x35fc('0xe')])});}}function request(_0x227a49){logger[_0x35fc('0x16')]('[HTTP]',JSON[_0x35fc('0x17')](_0x227a49));return rp(_[_0x35fc('0x8')](_0x227a49,{'method':'GET','headers':headers,'json':!![]}));}function getAuth(_0x41e165){var _0x363e47;if(_0x41e165[_0x35fc('0x18')]==='basic'){_0x363e47=util[_0x35fc('0x14')](_0x35fc('0x19'),_0x41e165[_0x35fc('0x1a')],_0x41e165['password']);}else if(_0x41e165[_0x35fc('0x18')]===_0x35fc('0x1b')){_0x363e47=util[_0x35fc('0x14')](_0x35fc('0x1c'),_0x41e165[_0x35fc('0x1a')],_0x41e165[_0x35fc('0x1b')]);}return util[_0x35fc('0x14')](_0x35fc('0x1d'),new Buffer(_0x363e47)[_0x35fc('0x1e')](_0x35fc('0x1f')));}function getEndUser(_0x5bd2b8,_0x323aee,_0xd5399f){logger[_0x35fc('0xb')](_0x35fc('0x20'),_0xd5399f);return request({'uri':util[_0x35fc('0x14')]('%s/customers/search',_0x5bd2b8[_0x35fc('0xe')]),'qs':{'phone':_0xd5399f}})[_0x35fc('0x21')](function(_0x561bf8){if(_0x561bf8[_0x35fc('0xf')]){logger[_0x35fc('0xb')](_0x35fc('0x22'));return _0x561bf8['_embedded'][_0x35fc('0x10')][0x0];}else{logger['info'](_0x35fc('0x23'));return request({'uri':util[_0x35fc('0x14')]('%s/customers',_0x5bd2b8['remoteUri']),'method':_0x35fc('0x24'),'body':{'first_name':_0x323aee,'title':_0x323aee,'phone_numbers':[{'type':'work','value':_0xd5399f}]}});}});}function getTags(_0x274208,_0x1a5d92){var _0x57001c=[];if(_0x274208&&_0x274208[_0x35fc('0x25')]>0x0){_0x57001c=_[_0x35fc('0x26')](_0x274208,_0x1a5d92);}return _0x57001c;}function getCustomFields(_0x383837,_0x9f3c8a){var _0x3735da=[];var _0x134dfa={'custom_fields':{}};if(_0x383837[_0x35fc('0x25')]>0x0){_[_0x35fc('0x27')](_0x383837,function(_0x54aedc){if(_[_0x35fc('0x28')]([_0x35fc('0x29'),_0x35fc('0x2a')],_0x54aedc['type'])&&_0x54aedc[_0x35fc('0x2b')]&&!_0x54aedc[_0x35fc('0x2c')]){_0x134dfa[_0x54aedc[_0x35fc('0x2b')][_0x35fc('0x2d')]()]=_0x54aedc[_0x35fc('0x2e')][_0x35fc('0x1e')]();}else if(_[_0x35fc('0x28')]([_0x35fc('0x29'),_0x35fc('0x2a')],_0x54aedc[_0x35fc('0x2f')])&&_0x54aedc['idField']&&_0x54aedc['customField']){_0x134dfa[_0x35fc('0x30')][_0x54aedc['idField']]=_0x54aedc[_0x35fc('0x2e')][_0x35fc('0x1e')]();}else if(_0x54aedc[_0x35fc('0x2f')]===_0x35fc('0x31')&&_0x54aedc[_0x35fc('0x32')]&&_0x54aedc[_0x35fc('0x33')]&&_0x54aedc['customField']){_0x9f3c8a[_0x54aedc[_0x35fc('0x32')]]&&(_0x134dfa[_0x35fc('0x30')][_0x54aedc[_0x35fc('0x33')]]=_0x9f3c8a[_0x54aedc[_0x35fc('0x32')]][_0x35fc('0x1e')]());}else if(_0x54aedc[_0x35fc('0x2f')]==='customVariable'&&_0x54aedc[_0x35fc('0x34')]&&_0x54aedc[_0x35fc('0x34')][_0x35fc('0x35')]&&_0x54aedc['idField']&&_0x54aedc[_0x35fc('0x2c')]){_0x9f3c8a[_0x54aedc['Variable'][_0x35fc('0x35')][_0x35fc('0x2d')]()]&&(_0x134dfa[_0x35fc('0x30')][_0x54aedc[_0x35fc('0x33')]]=_0x9f3c8a[_0x54aedc['Variable']['name']['toLowerCase']()][_0x35fc('0x1e')]());}});}if(_0x134dfa['priority']){_0x134dfa[_0x35fc('0x36')]=Number(_0x134dfa['priority']);}return _0x134dfa;}function getTicket(_0x9c6b65,_0x1f2d66,_0x2ca9ac,_0x22b724,_0x1c10e0){logger[_0x35fc('0xb')](_0x35fc('0x37'));var _0x4ec0dc=_[_0x35fc('0x38')]({'subject':intUtil[_0x35fc('0x39')](_0x22b724['Subjects'],_0x1c10e0,'\x20'),'type':_0x35fc('0x3a'),'status':_0x35fc('0x3b'),'labels':[_0x35fc('0x3c'),_0x35fc('0x3d'),_0x35fc('0x3e')][_0x35fc('0x3f')](getTags(_0x22b724['Tags'],_0x35fc('0x35'))),'description':intUtil[_0x35fc('0x39')](_0x22b724[_0x35fc('0x40')],_0x1c10e0,'\x0a'),'_links':{'assigned_user':{'href':util['format'](_0x35fc('0x41'),_0x1f2d66['id']),'class':_0x35fc('0x42')}},'message':{'direction':'in','body':intUtil['getString'](_0x22b724[_0x35fc('0x40')],_0x1c10e0,'\x0a')}},getCustomFields(_0x22b724[_0x35fc('0x43')],_0x1c10e0));return request({'uri':util[_0x35fc('0x14')](_0x35fc('0x44'),_0x9c6b65[_0x35fc('0xe')],_0x2ca9ac['id']),'method':_0x35fc('0x24'),'body':_0x4ec0dc});}exports[_0x35fc('0x45')]=function(_0x3ec51f,_0x5a7e9e,_0x596e83,_0x210d5d,_0x36fcf9,_0x4fdc6d){var _0x5c2e5c,_0x4ff202;_0x4fdc6d[_0x35fc('0xe')]=intUtil[_0x35fc('0x46')](_0x4fdc6d['remoteUri']);_0x4fdc6d[_0x35fc('0x47')]=intUtil[_0x35fc('0x46')](_0x4fdc6d[_0x35fc('0x47')]);if(_0x36fcf9&&_0x36fcf9[_0x35fc('0x48')]){logger['info']('[QUEUE]','Recording\x20is\x20enabled!');_0x5a7e9e['recordingURL']=util['format'](_0x35fc('0x49'),_0x4fdc6d[_0x35fc('0x47')],_0x5a7e9e['uniqueid'],md5(_0x5a7e9e[_0x35fc('0x4a')]));}else{_0x5a7e9e['recordingURL']='';}headers[_0x35fc('0x4b')]=getAuth(_0x4fdc6d);return getUser(_0x4fdc6d,_0x210d5d[_0x35fc('0x4c')])[_0x35fc('0x21')](function(_0x2de5d1){_0x5c2e5c=_0x2de5d1;logger[_0x35fc('0xb')]('The\x20User\x20ID\x20is:',_0x5c2e5c['id']);return getEndUser(_0x4fdc6d,_0x5a7e9e[_0x35fc('0x4d')],_0x5a7e9e[_0x35fc('0x4e')]);})['then'](function(_0x18181b){_0x4ff202=_0x18181b;logger[_0x35fc('0xb')](_0x35fc('0x4f'),_0x4ff202['id']);return getTicket(_0x4fdc6d,_0x5c2e5c,_0x4ff202,_0x596e83,_0x5a7e9e);})[_0x35fc('0x21')](function(_0x5bc8c3){if(_0x5bc8c3){logger[_0x35fc('0xb')]('Ticket\x20created!');logger['info'](_0x35fc('0x50'),_0x5bc8c3['id']);switch(_0x4fdc6d[_0x35fc('0x2f')]){case _0x35fc('0x51'):logger[_0x35fc('0xb')](_0x35fc('0x52'),_0x35fc('0x53'));emit(util[_0x35fc('0x14')](_0x35fc('0x54'),_0x210d5d['name']),_0x35fc('0x55'),{'recordId':_0x5bc8c3['id']});break;case _0x35fc('0x56'):logger[_0x35fc('0xb')](_0x35fc('0x52'),_0x35fc('0x57'));emit(util[_0x35fc('0x14')](_0x35fc('0x54'),_0x210d5d[_0x35fc('0x35')]),_0x35fc('0x58'),{'uri':util[_0x35fc('0x14')](_0x35fc('0x59'),_0x5bc8c3['id'])});break;default:logger[_0x35fc('0x5a')](_0x35fc('0x52'),_0x35fc('0x5b'));}}})['catch'](function(_0x553ed6){console[_0x35fc('0x5a')](_0x553ed6);logger[_0x35fc('0x5a')](_0x35fc('0x52'),JSON[_0x35fc('0x17')](_0x553ed6));});};exports[_0x35fc('0x5c')]=function(_0x3e6494,_0x4a4798,_0x4f024c,_0x388521,_0x19b2ce,_0x395d63,_0x38bc78){var _0x5b2595,_0x467980;_0x395d63[_0x35fc('0xe')]=intUtil['stripTrailingSlash'](_0x395d63[_0x35fc('0xe')]);_0x395d63[_0x35fc('0x47')]=intUtil['stripTrailingSlash'](_0x395d63[_0x35fc('0x47')]);if(_0x38bc78&&_0x38bc78[_0x35fc('0x5d')]&&_0x38bc78[_0x35fc('0x5d')]!==_0x35fc('0x5e')){logger['info']('[OUTBOUND]','Recording\x20is\x20enabled!');_0x4a4798[_0x35fc('0x5f')]=util[_0x35fc('0x14')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x395d63[_0x35fc('0x47')],_0x4a4798[_0x35fc('0x4a')],md5(_0x4a4798[_0x35fc('0x4a')]));}headers[_0x35fc('0x4b')]=getAuth(_0x395d63);return getUser(_0x395d63,_0x388521[_0x35fc('0x4c')])['then'](function(_0x2d9d45){_0x5b2595=_0x2d9d45;logger[_0x35fc('0xb')](_0x35fc('0x60'),_0x5b2595['id']);return getEndUser(_0x395d63,_0x4a4798['destcalleridname'],_0x4a4798[_0x35fc('0x61')]);})[_0x35fc('0x21')](function(_0x47fb1a){_0x467980=_0x47fb1a;logger[_0x35fc('0xb')](_0x35fc('0x4f'),_0x467980['id']);return getTicket(_0x395d63,_0x5b2595,_0x467980,_0x4f024c,_0x4a4798);})[_0x35fc('0x21')](function(_0x1c4c33){if(_0x1c4c33){logger[_0x35fc('0xb')](_0x35fc('0x62'));logger[_0x35fc('0xb')](_0x35fc('0x50'),_0x1c4c33['id']);switch(_0x395d63['type']){case _0x35fc('0x51'):logger[_0x35fc('0xb')](_0x35fc('0x52'),'Displaying\x20ticket\x20to\x20agent...');emit(util[_0x35fc('0x14')]('user:%s',_0x388521['name']),'trigger:desk:display',{'recordId':_0x1c4c33['id']});break;case _0x35fc('0x56'):logger[_0x35fc('0xb')](_0x35fc('0x52'),_0x35fc('0x57'));emit(util[_0x35fc('0x14')]('user:%s',_0x388521['name']),'trigger:browser:url',{'uri':util['format']('%s/agent/tickets/%s',_0x395d63[_0x35fc('0xe')],_0x1c4c33['id'])});break;default:logger[_0x35fc('0x5a')](_0x35fc('0x63'),_0x35fc('0x5b'));}}})['catch'](function(_0x458eb8){logger[_0x35fc('0x5a')](_0x35fc('0x63'),JSON[_0x35fc('0x17')](_0x458eb8));});};exports[_0x35fc('0x64')]=function(_0x1d0e53,_0x27071b,_0x2127e0,_0x462ceb,_0x4c3ace,_0x35d7c8){var _0x47c75f,_0xfbd737;_0x35d7c8[_0x35fc('0xe')]=intUtil[_0x35fc('0x46')](_0x35d7c8[_0x35fc('0xe')]);_0x35d7c8['serverUrl']=intUtil[_0x35fc('0x46')](_0x35d7c8['serverUrl']);if(_0x4c3ace&&_0x4c3ace['monitor_format']){logger['info']('['+_0x27071b[_0x35fc('0x65')]['toUpperCase']()+']',_0x35fc('0x66'));_0x27071b['recordingURL']=util[_0x35fc('0x14')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x35d7c8[_0x35fc('0x47')],_0x27071b[_0x35fc('0x4a')],md5(_0x27071b[_0x35fc('0x4a')]));}else{_0x27071b[_0x35fc('0x5f')]='';}headers['Authorization']=getAuth(_0x35d7c8);return getUser(_0x35d7c8)[_0x35fc('0x21')](function(_0x1e2214){_0x47c75f=_0x1e2214;logger[_0x35fc('0xb')]('The\x20User\x20ID\x20is:',_0x47c75f['id']);return getEndUser(_0x35d7c8,_0x27071b[_0x35fc('0x4d')],_0x27071b[_0x35fc('0x4e')]);})[_0x35fc('0x21')](function(_0x3c1b56){_0xfbd737=_0x3c1b56;logger[_0x35fc('0xb')](_0x35fc('0x4f'),_0xfbd737['id']);return getTicket(_0x35d7c8,_0x47c75f,_0xfbd737,_0x2127e0,_0x27071b);})[_0x35fc('0x21')](function(_0x4464d5){if(_0x4464d5){logger['info'](_0x35fc('0x62'));logger[_0x35fc('0xb')](_0x35fc('0x50'),_0x4464d5['id']);}})['catch'](function(_0x1c88d8){logger[_0x35fc('0x5a')]('['+_0x27071b['lastevent']['toUpperCase']()+']',JSON[_0x35fc('0x17')](_0x1c88d8));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff