// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xa30a=['abandoned','[ABANDONED]','catch','lodash','request-promise','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','desk','redis','defaults','localhost','emit','application/json','validateEmail','format','remoteUri','then','total_entries','_embedded','entries','info','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','[HTTP]','stringify','authType','%s:%s','token','%s/token:%s','username','Basic\x20%s','toString','base64','Searching\x20enduser\x20with\x20phone','%s/customers/search','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/customers','POST','work','length','map','forEach','type','string','nameField','customField','toLowerCase','content','idField','variable','variableName','custom_fields','Variable','name','priority','Creating\x20new\x20ticket...','getString','Subjects','phone','xCALLY','Motion','CTI','concat','Descriptions','/api/v2/users/%d','Fields','%s/customers/%d/cases','queue','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','integrationTab','trigger:desk:display','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','error','outbound','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','destcalleridnum','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','newTab','%s/agent/tickets/%s','Desk\x20account\x20type\x20not\x20recognized'];(function(_0x2cde3e,_0x1f2213){var _0x4dfdd7=function(_0x2d7fa5){while(--_0x2d7fa5){_0x2cde3e['push'](_0x2cde3e['shift']());}};_0x4dfdd7(++_0x1f2213);}(_0xa30a,0xd7));var _0xaa30=function(_0x14add3,_0x13ce8d){_0x14add3=_0x14add3-0x0;var _0x4a174f=_0xa30a[_0x14add3];return _0x4a174f;};'use strict';var _=require(_0xaa30('0x0'));var rp=require(_0xaa30('0x1'));var md5=require(_0xaa30('0x2'));var util=require('util');var Redis=require(_0xaa30('0x3'));var intUtil=require(_0xaa30('0x4'));var config=require(_0xaa30('0x5'));var logger=require(_0xaa30('0x6'))(_0xaa30('0x7'));config[_0xaa30('0x8')]=_[_0xaa30('0x9')](config['redis'],{'host':_0xaa30('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xaa30('0x8')]));function emit(_0x14fe09,_0x42dc22,_0x5d076a){io['to'](_0x14fe09)[_0xaa30('0xb')](_0x42dc22,_0x5d076a);}var headers={'Content-Type':_0xaa30('0xc'),'Accept':_0xaa30('0xc')};function getUser(_0x59d028,_0x14a6a6){if(intUtil[_0xaa30('0xd')](_0x14a6a6)===!![]){logger['info']('Getting\x20agent\x20with\x20email',_0x14a6a6);return request({'uri':util[_0xaa30('0xe')]('%s/users',_0x59d028[_0xaa30('0xf')])})[_0xaa30('0x10')](function(_0x426c85){if(_0x426c85[_0xaa30('0x11')]){return _['find'](_0x426c85[_0xaa30('0x12')][_0xaa30('0x13')],{'email':_0x14a6a6});}})[_0xaa30('0x10')](function(_0x50aad2){if(_0x50aad2){logger[_0xaa30('0x14')](_0xaa30('0x15'));return _0x50aad2;}else{logger[_0xaa30('0x14')](_0xaa30('0x16'));return request({'uri':util[_0xaa30('0xe')](_0xaa30('0x17'),_0x59d028[_0xaa30('0xf')])});}});}else{logger[_0xaa30('0x14')](_0xaa30('0x18'));return request({'uri':util[_0xaa30('0xe')]('%s/users/me',_0x59d028[_0xaa30('0xf')])});}}function request(_0x591478){logger['debug'](_0xaa30('0x19'),JSON[_0xaa30('0x1a')](_0x591478));return rp(_[_0xaa30('0x9')](_0x591478,{'method':'GET','headers':headers,'json':!![]}));}function getAuth(_0x54fa49){var _0x53f9fd;if(_0x54fa49[_0xaa30('0x1b')]==='basic'){_0x53f9fd=util[_0xaa30('0xe')](_0xaa30('0x1c'),_0x54fa49['username'],_0x54fa49['password']);}else if(_0x54fa49['authType']===_0xaa30('0x1d')){_0x53f9fd=util[_0xaa30('0xe')](_0xaa30('0x1e'),_0x54fa49[_0xaa30('0x1f')],_0x54fa49[_0xaa30('0x1d')]);}return util['format'](_0xaa30('0x20'),new Buffer(_0x53f9fd)[_0xaa30('0x21')](_0xaa30('0x22')));}function getEndUser(_0x2d9e35,_0x1ff442,_0x5885fe){logger[_0xaa30('0x14')](_0xaa30('0x23'),_0x5885fe);return request({'uri':util[_0xaa30('0xe')](_0xaa30('0x24'),_0x2d9e35['remoteUri']),'qs':{'phone':_0x5885fe}})[_0xaa30('0x10')](function(_0x1be54c){if(_0x1be54c[_0xaa30('0x11')]){logger[_0xaa30('0x14')](_0xaa30('0x25'));return _0x1be54c[_0xaa30('0x12')]['entries'][0x0];}else{logger[_0xaa30('0x14')](_0xaa30('0x26'));return request({'uri':util['format'](_0xaa30('0x27'),_0x2d9e35['remoteUri']),'method':_0xaa30('0x28'),'body':{'first_name':_0x1ff442,'title':_0x1ff442,'phone_numbers':[{'type':_0xaa30('0x29'),'value':_0x5885fe}]}});}});}function getTags(_0x2aabf8,_0xd1eb3a){var _0x37b4a6=[];if(_0x2aabf8&&_0x2aabf8[_0xaa30('0x2a')]>0x0){_0x37b4a6=_[_0xaa30('0x2b')](_0x2aabf8,_0xd1eb3a);}return _0x37b4a6;}function getCustomFields(_0x39f708,_0x1f288c){var _0x43fb30=[];var _0x44aa9b={'custom_fields':{}};if(_0x39f708[_0xaa30('0x2a')]>0x0){_[_0xaa30('0x2c')](_0x39f708,function(_0x46abb9){if(_0x46abb9[_0xaa30('0x2d')]===_0xaa30('0x2e')&&_0x46abb9[_0xaa30('0x2f')]&&!_0x46abb9[_0xaa30('0x30')]){_0x44aa9b[_0x46abb9['nameField'][_0xaa30('0x31')]()]=_0x46abb9[_0xaa30('0x32')][_0xaa30('0x21')]();}else if(_0x46abb9[_0xaa30('0x2d')]===_0xaa30('0x2e')&&_0x46abb9[_0xaa30('0x33')]&&_0x46abb9['customField']){_0x44aa9b['custom_fields'][_0x46abb9['idField']]=_0x46abb9[_0xaa30('0x32')][_0xaa30('0x21')]();}else if(_0x46abb9[_0xaa30('0x2d')]===_0xaa30('0x34')&&_0x46abb9[_0xaa30('0x35')]&&_0x46abb9['idField']&&_0x46abb9['customField']){_0x1f288c[_0x46abb9[_0xaa30('0x35')]]&&(_0x44aa9b[_0xaa30('0x36')][_0x46abb9['idField']]=_0x1f288c[_0x46abb9[_0xaa30('0x35')]]['toString']());}else if(_0x46abb9[_0xaa30('0x2d')]==='customVariable'&&_0x46abb9[_0xaa30('0x37')]&&_0x46abb9[_0xaa30('0x37')]['name']&&_0x46abb9[_0xaa30('0x33')]&&_0x46abb9[_0xaa30('0x30')]){_0x1f288c[_0x46abb9[_0xaa30('0x37')][_0xaa30('0x38')][_0xaa30('0x31')]()]&&(_0x44aa9b[_0xaa30('0x36')][_0x46abb9['idField']]=_0x1f288c[_0x46abb9[_0xaa30('0x37')][_0xaa30('0x38')]['toLowerCase']()][_0xaa30('0x21')]());}});}if(_0x44aa9b[_0xaa30('0x39')]){_0x44aa9b[_0xaa30('0x39')]=Number(_0x44aa9b['priority']);}return _0x44aa9b;}function getTicket(_0x4add3e,_0x28e256,_0x21ffb0,_0x1b41b2,_0x1b22ed){logger[_0xaa30('0x14')](_0xaa30('0x3a'));var _0x4dd5df=_['merge']({'subject':intUtil[_0xaa30('0x3b')](_0x1b41b2[_0xaa30('0x3c')],_0x1b22ed,'\x20'),'type':_0xaa30('0x3d'),'status':'new','labels':[_0xaa30('0x3e'),_0xaa30('0x3f'),_0xaa30('0x40')][_0xaa30('0x41')](getTags(_0x1b41b2['Tags'],_0xaa30('0x38'))),'description':intUtil[_0xaa30('0x3b')](_0x1b41b2[_0xaa30('0x42')],_0x1b22ed,'\x0a'),'_links':{'assigned_user':{'href':util[_0xaa30('0xe')](_0xaa30('0x43'),_0x28e256['id']),'class':'user'}},'message':{'direction':'in','body':intUtil[_0xaa30('0x3b')](_0x1b41b2[_0xaa30('0x42')],_0x1b22ed,'\x0a')}},getCustomFields(_0x1b41b2[_0xaa30('0x44')],_0x1b22ed));return request({'uri':util[_0xaa30('0xe')](_0xaa30('0x45'),_0x4add3e[_0xaa30('0xf')],_0x21ffb0['id']),'method':_0xaa30('0x28'),'body':_0x4dd5df});}exports[_0xaa30('0x46')]=function(_0x50c1fb,_0x59ef25,_0x18771d,_0x4a170a,_0x5208f8,_0x505295){var _0x234360,_0x5e22ac;_0x505295[_0xaa30('0xf')]=intUtil['stripTrailingSlash'](_0x505295[_0xaa30('0xf')]);_0x505295[_0xaa30('0x47')]=intUtil[_0xaa30('0x48')](_0x505295[_0xaa30('0x47')]);if(_0x5208f8&&_0x5208f8[_0xaa30('0x49')]){logger[_0xaa30('0x14')](_0xaa30('0x4a'),_0xaa30('0x4b'));_0x59ef25[_0xaa30('0x4c')]=util[_0xaa30('0xe')](_0xaa30('0x4d'),_0x505295['serverUrl'],_0x59ef25[_0xaa30('0x4e')],md5(_0x59ef25[_0xaa30('0x4e')]));}else{_0x59ef25[_0xaa30('0x4c')]='';}headers[_0xaa30('0x4f')]=getAuth(_0x505295);return getUser(_0x505295,_0x4a170a[_0xaa30('0x50')])['then'](function(_0x539a33){_0x234360=_0x539a33;logger[_0xaa30('0x14')]('The\x20User\x20ID\x20is:',_0x234360['id']);return getEndUser(_0x505295,_0x59ef25[_0xaa30('0x51')],_0x59ef25[_0xaa30('0x52')]);})[_0xaa30('0x10')](function(_0xb29ccc){_0x5e22ac=_0xb29ccc;logger[_0xaa30('0x14')](_0xaa30('0x53'),_0x5e22ac['id']);return getTicket(_0x505295,_0x234360,_0x5e22ac,_0x18771d,_0x59ef25);})[_0xaa30('0x10')](function(_0x535ce2){if(_0x535ce2){logger[_0xaa30('0x14')](_0xaa30('0x54'));logger[_0xaa30('0x14')]('The\x20Ticket\x20ID\x20is:',_0x535ce2['id']);switch(_0x505295[_0xaa30('0x2d')]){case _0xaa30('0x55'):logger['info'](_0xaa30('0x4a'),'Displaying\x20ticket\x20to\x20agent...');emit(util[_0xaa30('0xe')]('user:%s',_0x4a170a['name']),_0xaa30('0x56'),{'recordId':_0x535ce2['id']});break;case'newTab':logger['info'](_0xaa30('0x4a'),_0xaa30('0x57'));emit(util[_0xaa30('0xe')](_0xaa30('0x58'),_0x4a170a[_0xaa30('0x38')]),_0xaa30('0x59'),{'uri':util['format'](_0xaa30('0x5a'),_0x535ce2['id'])});break;default:logger[_0xaa30('0x5b')](_0xaa30('0x4a'),'Desk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x4e3fde){console['error'](_0x4e3fde);logger[_0xaa30('0x5b')](_0xaa30('0x4a'),JSON[_0xaa30('0x1a')](_0x4e3fde));});};exports[_0xaa30('0x5c')]=function(_0x1cb3f9,_0x1ed257,_0x5993ab,_0x11cf82,_0x2db9d5,_0x38fa33,_0x389814){var _0x5328c3,_0x2bfac7;_0x38fa33[_0xaa30('0xf')]=intUtil[_0xaa30('0x48')](_0x38fa33[_0xaa30('0xf')]);_0x38fa33[_0xaa30('0x47')]=intUtil['stripTrailingSlash'](_0x38fa33['serverUrl']);if(_0x389814&&_0x389814[_0xaa30('0x5d')]&&_0x389814[_0xaa30('0x5d')]!==_0xaa30('0x5e')){logger['info'](_0xaa30('0x5f'),'Recording\x20is\x20enabled!');_0x1ed257[_0xaa30('0x4c')]=util[_0xaa30('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x38fa33[_0xaa30('0x47')],_0x1ed257[_0xaa30('0x4e')],md5(_0x1ed257['uniqueid']));}headers[_0xaa30('0x4f')]=getAuth(_0x38fa33);return getUser(_0x38fa33,_0x11cf82['email'])['then'](function(_0x16cb58){_0x5328c3=_0x16cb58;logger[_0xaa30('0x14')](_0xaa30('0x60'),_0x5328c3['id']);return getEndUser(_0x38fa33,_0x1ed257['destcalleridname'],_0x1ed257[_0xaa30('0x61')]);})[_0xaa30('0x10')](function(_0x4745ae){_0x2bfac7=_0x4745ae;logger[_0xaa30('0x14')](_0xaa30('0x53'),_0x2bfac7['id']);return getTicket(_0x38fa33,_0x5328c3,_0x2bfac7,_0x5993ab,_0x1ed257);})[_0xaa30('0x10')](function(_0x429ac8){if(_0x429ac8){logger[_0xaa30('0x14')](_0xaa30('0x54'));logger[_0xaa30('0x14')](_0xaa30('0x62'),_0x429ac8['id']);switch(_0x38fa33[_0xaa30('0x2d')]){case _0xaa30('0x55'):logger['info'](_0xaa30('0x4a'),_0xaa30('0x63'));emit(util[_0xaa30('0xe')]('user:%s',_0x11cf82[_0xaa30('0x38')]),_0xaa30('0x56'),{'recordId':_0x429ac8['id']});break;case _0xaa30('0x64'):logger[_0xaa30('0x14')](_0xaa30('0x4a'),_0xaa30('0x57'));emit(util['format'](_0xaa30('0x58'),_0x11cf82['name']),_0xaa30('0x59'),{'uri':util[_0xaa30('0xe')](_0xaa30('0x65'),_0x38fa33[_0xaa30('0xf')],_0x429ac8['id'])});break;default:logger['error'](_0xaa30('0x5f'),_0xaa30('0x66'));}}})['catch'](function(_0x26f6f9){logger[_0xaa30('0x5b')](_0xaa30('0x5f'),JSON[_0xaa30('0x1a')](_0x26f6f9));});};exports[_0xaa30('0x67')]=function(_0x13ee8f,_0x5df995,_0x401f5f,_0x33b2ef,_0x3a8bdc,_0x13feb2){var _0x334ef1,_0x2865a7;_0x13feb2[_0xaa30('0xf')]=intUtil[_0xaa30('0x48')](_0x13feb2[_0xaa30('0xf')]);_0x13feb2[_0xaa30('0x47')]=intUtil[_0xaa30('0x48')](_0x13feb2[_0xaa30('0x47')]);if(_0x3a8bdc&&_0x3a8bdc[_0xaa30('0x49')]){logger['info'](_0xaa30('0x68'),'Recording\x20is\x20enabled!');_0x5df995[_0xaa30('0x4c')]=util['format'](_0xaa30('0x4d'),_0x13feb2[_0xaa30('0x47')],_0x5df995[_0xaa30('0x4e')],md5(_0x5df995['uniqueid']));}else{_0x5df995[_0xaa30('0x4c')]='';}headers[_0xaa30('0x4f')]=getAuth(_0x13feb2);return getUser(_0x13feb2)['then'](function(_0x5b06e){_0x334ef1=_0x5b06e;logger['info'](_0xaa30('0x60'),_0x334ef1['id']);return getEndUser(_0x13feb2,_0x5df995['calleridname'],_0x5df995['calleridnum']);})[_0xaa30('0x10')](function(_0x99d382){_0x2865a7=_0x99d382;logger[_0xaa30('0x14')](_0xaa30('0x53'),_0x2865a7['id']);return getTicket(_0x13feb2,_0x334ef1,_0x2865a7,_0x401f5f,_0x5df995);})[_0xaa30('0x10')](function(_0x35d41e){if(_0x35d41e){logger[_0xaa30('0x14')]('Ticket\x20created!');logger[_0xaa30('0x14')](_0xaa30('0x62'),_0x35d41e['id']);}})[_0xaa30('0x69')](function(_0x4aeb5d){logger[_0xaa30('0x5b')](_0xaa30('0x68'),JSON[_0xaa30('0x1a')](_0x4aeb5d));});};
\ No newline at end of file
+var _0x4eec=['_embedded','entries','then','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','debug','[HTTP]','stringify','authType','basic','%s:%s','username','password','%s/token:%s','token','Basic\x20%s','toString','base64','Searching\x20enduser\x20with\x20phone','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','work','length','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','variable','variableName','Variable','name','custom_fields','priority','Creating\x20new\x20ticket...','merge','getString','Subjects','new','xCALLY','CTI','Descriptions','/api/v2/users/%d','user','Fields','%s/customers/%d/cases','queue','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','https://xcally.desk.com/web/agent/case/%d','outbound','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','newTab','%s/agent/tickets/%s','error','Desk\x20account\x20type\x20not\x20recognized','catch','unmanaged','lastevent','toUpperCase','md5','ioredis','../../../../config/environment','../../../../config/logger','desk','defaults','localhost','socket.io-emitter','redis','emit','application/json','validateEmail','info','Getting\x20agent\x20with\x20email','format','%s/users','remoteUri','total_entries','find'];(function(_0x521bf6,_0x22adcd){var _0x1ffd15=function(_0x33f2dc){while(--_0x33f2dc){_0x521bf6['push'](_0x521bf6['shift']());}};_0x1ffd15(++_0x22adcd);}(_0x4eec,0x12b));var _0xc4ee=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x4eec[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0xc4ee('0x0'));var util=require('util');var Redis=require(_0xc4ee('0x1'));var intUtil=require('./util');var config=require(_0xc4ee('0x2'));var logger=require(_0xc4ee('0x3'))(_0xc4ee('0x4'));config['redis']=_[_0xc4ee('0x5')](config['redis'],{'host':_0xc4ee('0x6'),'port':0x18eb});var io=require(_0xc4ee('0x7'))(new Redis(config[_0xc4ee('0x8')]));function emit(_0x596002,_0x1126fb,_0x315f32){io['to'](_0x596002)[_0xc4ee('0x9')](_0x1126fb,_0x315f32);}var headers={'Content-Type':_0xc4ee('0xa'),'Accept':_0xc4ee('0xa')};function getUser(_0x5c6b90,_0x416ac9){if(intUtil[_0xc4ee('0xb')](_0x416ac9)===!![]){logger[_0xc4ee('0xc')](_0xc4ee('0xd'),_0x416ac9);return request({'uri':util[_0xc4ee('0xe')](_0xc4ee('0xf'),_0x5c6b90[_0xc4ee('0x10')])})['then'](function(_0x16386e){if(_0x16386e[_0xc4ee('0x11')]){return _[_0xc4ee('0x12')](_0x16386e[_0xc4ee('0x13')][_0xc4ee('0x14')],{'email':_0x416ac9});}})[_0xc4ee('0x15')](function(_0x3b6524){if(_0x3b6524){logger[_0xc4ee('0xc')](_0xc4ee('0x16'));return _0x3b6524;}else{logger[_0xc4ee('0xc')](_0xc4ee('0x17'));return request({'uri':util[_0xc4ee('0xe')]('%s/users/me',_0x5c6b90['remoteUri'])});}});}else{logger['info']('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc4ee('0xe')](_0xc4ee('0x18'),_0x5c6b90[_0xc4ee('0x10')])});}}function request(_0xb5bc8d){logger[_0xc4ee('0x19')](_0xc4ee('0x1a'),JSON[_0xc4ee('0x1b')](_0xb5bc8d));return rp(_[_0xc4ee('0x5')](_0xb5bc8d,{'method':'GET','headers':headers,'json':!![]}));}function getAuth(_0x223bdb){var _0x40c793;if(_0x223bdb[_0xc4ee('0x1c')]===_0xc4ee('0x1d')){_0x40c793=util[_0xc4ee('0xe')](_0xc4ee('0x1e'),_0x223bdb[_0xc4ee('0x1f')],_0x223bdb[_0xc4ee('0x20')]);}else if(_0x223bdb['authType']==='token'){_0x40c793=util[_0xc4ee('0xe')](_0xc4ee('0x21'),_0x223bdb['username'],_0x223bdb[_0xc4ee('0x22')]);}return util['format'](_0xc4ee('0x23'),new Buffer(_0x40c793)[_0xc4ee('0x24')](_0xc4ee('0x25')));}function getEndUser(_0x11e174,_0xef5ba2,_0x2ab12e){logger[_0xc4ee('0xc')](_0xc4ee('0x26'),_0x2ab12e);return request({'uri':util[_0xc4ee('0xe')]('%s/customers/search',_0x11e174[_0xc4ee('0x10')]),'qs':{'phone':_0x2ab12e}})['then'](function(_0x3d28b3){if(_0x3d28b3[_0xc4ee('0x11')]){logger[_0xc4ee('0xc')](_0xc4ee('0x27'));return _0x3d28b3[_0xc4ee('0x13')][_0xc4ee('0x14')][0x0];}else{logger['info'](_0xc4ee('0x28'));return request({'uri':util[_0xc4ee('0xe')]('%s/customers',_0x11e174[_0xc4ee('0x10')]),'method':_0xc4ee('0x29'),'body':{'first_name':_0xef5ba2,'title':_0xef5ba2,'phone_numbers':[{'type':_0xc4ee('0x2a'),'value':_0x2ab12e}]}});}});}function getTags(_0x11baa3,_0x3c0d9b){var _0x1a732c=[];if(_0x11baa3&&_0x11baa3[_0xc4ee('0x2b')]>0x0){_0x1a732c=_['map'](_0x11baa3,_0x3c0d9b);}return _0x1a732c;}function getCustomFields(_0xe8ea01,_0x3b42f0){var _0x3d9ee7=[];var _0x4bee06={'custom_fields':{}};if(_0xe8ea01[_0xc4ee('0x2b')]>0x0){_[_0xc4ee('0x2c')](_0xe8ea01,function(_0xd307e5){if(_[_0xc4ee('0x2d')]([_0xc4ee('0x2e'),_0xc4ee('0x2f')],_0xd307e5[_0xc4ee('0x30')])&&_0xd307e5[_0xc4ee('0x31')]&&!_0xd307e5[_0xc4ee('0x32')]){_0x4bee06[_0xd307e5[_0xc4ee('0x31')][_0xc4ee('0x33')]()]=_0xd307e5[_0xc4ee('0x34')]['toString']();}else if(_[_0xc4ee('0x2d')]([_0xc4ee('0x2e'),_0xc4ee('0x2f')],_0xd307e5['type'])&&_0xd307e5[_0xc4ee('0x35')]&&_0xd307e5['customField']){_0x4bee06['custom_fields'][_0xd307e5[_0xc4ee('0x35')]]=_0xd307e5['content'][_0xc4ee('0x24')]();}else if(_0xd307e5[_0xc4ee('0x30')]===_0xc4ee('0x36')&&_0xd307e5[_0xc4ee('0x37')]&&_0xd307e5[_0xc4ee('0x35')]&&_0xd307e5[_0xc4ee('0x32')]){_0x3b42f0[_0xd307e5[_0xc4ee('0x37')]]&&(_0x4bee06['custom_fields'][_0xd307e5[_0xc4ee('0x35')]]=_0x3b42f0[_0xd307e5['variableName']][_0xc4ee('0x24')]());}else if(_0xd307e5[_0xc4ee('0x30')]==='customVariable'&&_0xd307e5['Variable']&&_0xd307e5[_0xc4ee('0x38')]['name']&&_0xd307e5['idField']&&_0xd307e5[_0xc4ee('0x32')]){_0x3b42f0[_0xd307e5[_0xc4ee('0x38')][_0xc4ee('0x39')][_0xc4ee('0x33')]()]&&(_0x4bee06[_0xc4ee('0x3a')][_0xd307e5[_0xc4ee('0x35')]]=_0x3b42f0[_0xd307e5[_0xc4ee('0x38')][_0xc4ee('0x39')][_0xc4ee('0x33')]()]['toString']());}});}if(_0x4bee06[_0xc4ee('0x3b')]){_0x4bee06[_0xc4ee('0x3b')]=Number(_0x4bee06['priority']);}return _0x4bee06;}function getTicket(_0x53bb54,_0x17e111,_0x2d9fa0,_0x2ffd21,_0xd89697){logger[_0xc4ee('0xc')](_0xc4ee('0x3c'));var _0x28bf30=_[_0xc4ee('0x3d')]({'subject':intUtil[_0xc4ee('0x3e')](_0x2ffd21[_0xc4ee('0x3f')],_0xd89697,'\x20'),'type':'phone','status':_0xc4ee('0x40'),'labels':[_0xc4ee('0x41'),'Motion',_0xc4ee('0x42')]['concat'](getTags(_0x2ffd21['Tags'],_0xc4ee('0x39'))),'description':intUtil[_0xc4ee('0x3e')](_0x2ffd21[_0xc4ee('0x43')],_0xd89697,'\x0a'),'_links':{'assigned_user':{'href':util[_0xc4ee('0xe')](_0xc4ee('0x44'),_0x17e111['id']),'class':_0xc4ee('0x45')}},'message':{'direction':'in','body':intUtil[_0xc4ee('0x3e')](_0x2ffd21['Descriptions'],_0xd89697,'\x0a')}},getCustomFields(_0x2ffd21[_0xc4ee('0x46')],_0xd89697));return request({'uri':util[_0xc4ee('0xe')](_0xc4ee('0x47'),_0x53bb54[_0xc4ee('0x10')],_0x2d9fa0['id']),'method':_0xc4ee('0x29'),'body':_0x28bf30});}exports[_0xc4ee('0x48')]=function(_0x327168,_0x4c7c10,_0x10fd96,_0x748b72,_0x339f87,_0x23dd94){var _0x22deed,_0x3bb4e1;_0x23dd94[_0xc4ee('0x10')]=intUtil['stripTrailingSlash'](_0x23dd94[_0xc4ee('0x10')]);_0x23dd94[_0xc4ee('0x49')]=intUtil[_0xc4ee('0x4a')](_0x23dd94[_0xc4ee('0x49')]);if(_0x339f87&&_0x339f87[_0xc4ee('0x4b')]){logger[_0xc4ee('0xc')](_0xc4ee('0x4c'),_0xc4ee('0x4d'));_0x4c7c10[_0xc4ee('0x4e')]=util[_0xc4ee('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x23dd94[_0xc4ee('0x49')],_0x4c7c10[_0xc4ee('0x4f')],md5(_0x4c7c10[_0xc4ee('0x4f')]));}else{_0x4c7c10[_0xc4ee('0x4e')]='';}headers[_0xc4ee('0x50')]=getAuth(_0x23dd94);return getUser(_0x23dd94,_0x748b72[_0xc4ee('0x51')])[_0xc4ee('0x15')](function(_0x5ee337){_0x22deed=_0x5ee337;logger[_0xc4ee('0xc')]('The\x20User\x20ID\x20is:',_0x22deed['id']);return getEndUser(_0x23dd94,_0x4c7c10[_0xc4ee('0x52')],_0x4c7c10[_0xc4ee('0x53')]);})[_0xc4ee('0x15')](function(_0xb06027){_0x3bb4e1=_0xb06027;logger['info'](_0xc4ee('0x54'),_0x3bb4e1['id']);return getTicket(_0x23dd94,_0x22deed,_0x3bb4e1,_0x10fd96,_0x4c7c10);})[_0xc4ee('0x15')](function(_0x5cb8f0){if(_0x5cb8f0){logger[_0xc4ee('0xc')]('Ticket\x20created!');logger[_0xc4ee('0xc')](_0xc4ee('0x55'),_0x5cb8f0['id']);switch(_0x23dd94[_0xc4ee('0x30')]){case _0xc4ee('0x56'):logger[_0xc4ee('0xc')](_0xc4ee('0x4c'),_0xc4ee('0x57'));emit(util[_0xc4ee('0xe')]('user:%s',_0x748b72[_0xc4ee('0x39')]),'trigger:desk:display',{'recordId':_0x5cb8f0['id']});break;case'newTab':logger[_0xc4ee('0xc')](_0xc4ee('0x4c'),_0xc4ee('0x58'));emit(util[_0xc4ee('0xe')](_0xc4ee('0x59'),_0x748b72[_0xc4ee('0x39')]),'trigger:browser:url',{'uri':util[_0xc4ee('0xe')](_0xc4ee('0x5a'),_0x5cb8f0['id'])});break;default:logger['error'](_0xc4ee('0x4c'),'Desk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x226d92){console['error'](_0x226d92);logger['error']('[QUEUE]',JSON['stringify'](_0x226d92));});};exports[_0xc4ee('0x5b')]=function(_0x25bf7c,_0x30c944,_0x48c3b9,_0x20a2d9,_0x1bd128,_0x449069,_0x8598fc){var _0xcb021c,_0x2ace65;_0x449069[_0xc4ee('0x10')]=intUtil[_0xc4ee('0x4a')](_0x449069[_0xc4ee('0x10')]);_0x449069['serverUrl']=intUtil[_0xc4ee('0x4a')](_0x449069[_0xc4ee('0x49')]);if(_0x8598fc&&_0x8598fc['recordingFormat']&&_0x8598fc['recordingFormat']!==_0xc4ee('0x5c')){logger[_0xc4ee('0xc')](_0xc4ee('0x5d'),'Recording\x20is\x20enabled!');_0x30c944['recordingURL']=util[_0xc4ee('0xe')](_0xc4ee('0x5e'),_0x449069[_0xc4ee('0x49')],_0x30c944['uniqueid'],md5(_0x30c944['uniqueid']));}headers['Authorization']=getAuth(_0x449069);return getUser(_0x449069,_0x20a2d9[_0xc4ee('0x51')])[_0xc4ee('0x15')](function(_0x55a7fd){_0xcb021c=_0x55a7fd;logger[_0xc4ee('0xc')](_0xc4ee('0x5f'),_0xcb021c['id']);return getEndUser(_0x449069,_0x30c944[_0xc4ee('0x60')],_0x30c944[_0xc4ee('0x61')]);})[_0xc4ee('0x15')](function(_0x4746a3){_0x2ace65=_0x4746a3;logger[_0xc4ee('0xc')](_0xc4ee('0x54'),_0x2ace65['id']);return getTicket(_0x449069,_0xcb021c,_0x2ace65,_0x48c3b9,_0x30c944);})[_0xc4ee('0x15')](function(_0x4e8d26){if(_0x4e8d26){logger['info']('Ticket\x20created!');logger['info'](_0xc4ee('0x55'),_0x4e8d26['id']);switch(_0x449069[_0xc4ee('0x30')]){case _0xc4ee('0x56'):logger['info']('[QUEUE]','Displaying\x20ticket\x20to\x20agent...');emit(util[_0xc4ee('0xe')](_0xc4ee('0x59'),_0x20a2d9[_0xc4ee('0x39')]),'trigger:desk:display',{'recordId':_0x4e8d26['id']});break;case _0xc4ee('0x62'):logger[_0xc4ee('0xc')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc4ee('0xe')](_0xc4ee('0x59'),_0x20a2d9[_0xc4ee('0x39')]),'trigger:browser:url',{'uri':util['format'](_0xc4ee('0x63'),_0x449069[_0xc4ee('0x10')],_0x4e8d26['id'])});break;default:logger[_0xc4ee('0x64')](_0xc4ee('0x5d'),_0xc4ee('0x65'));}}})[_0xc4ee('0x66')](function(_0x38fa0c){logger[_0xc4ee('0x64')](_0xc4ee('0x5d'),JSON[_0xc4ee('0x1b')](_0x38fa0c));});};exports[_0xc4ee('0x67')]=function(_0x27f4a1,_0x35e293,_0x5d1851,_0x36702f,_0x366398,_0x4bdfeb){var _0x336601,_0x4963c7;_0x4bdfeb[_0xc4ee('0x10')]=intUtil[_0xc4ee('0x4a')](_0x4bdfeb[_0xc4ee('0x10')]);_0x4bdfeb[_0xc4ee('0x49')]=intUtil[_0xc4ee('0x4a')](_0x4bdfeb[_0xc4ee('0x49')]);if(_0x366398&&_0x366398['monitor_format']){logger[_0xc4ee('0xc')]('['+_0x35e293[_0xc4ee('0x68')][_0xc4ee('0x69')]()+']',_0xc4ee('0x4d'));_0x35e293['recordingURL']=util[_0xc4ee('0xe')](_0xc4ee('0x5e'),_0x4bdfeb[_0xc4ee('0x49')],_0x35e293[_0xc4ee('0x4f')],md5(_0x35e293[_0xc4ee('0x4f')]));}else{_0x35e293[_0xc4ee('0x4e')]='';}headers['Authorization']=getAuth(_0x4bdfeb);return getUser(_0x4bdfeb)['then'](function(_0x1f1a9e){_0x336601=_0x1f1a9e;logger[_0xc4ee('0xc')](_0xc4ee('0x5f'),_0x336601['id']);return getEndUser(_0x4bdfeb,_0x35e293[_0xc4ee('0x52')],_0x35e293['calleridnum']);})[_0xc4ee('0x15')](function(_0x19f5be){_0x4963c7=_0x19f5be;logger[_0xc4ee('0xc')]('The\x20Enduser\x20ID\x20is:',_0x4963c7['id']);return getTicket(_0x4bdfeb,_0x336601,_0x4963c7,_0x5d1851,_0x35e293);})[_0xc4ee('0x15')](function(_0x374ec4){if(_0x374ec4){logger['info']('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x374ec4['id']);}})[_0xc4ee('0x66')](function(_0x727782){logger[_0xc4ee('0x64')]('['+_0x35e293['lastevent']['toUpperCase']()+']',JSON[_0xc4ee('0x1b')](_0x727782));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff