// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x9ba1=['Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','error','Desk\x20account\x20type\x20not\x20recognized','stringify','outbound','recordingFormat','none','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','integrationTab','[OUTBOUND]','unmanaged','lastevent','toUpperCase','calleridname','catch','lodash','request-promise','md5','util','./util','../../../../config/environment','desk','redis','localhost','socket.io-emitter','emit','application/json','validateEmail','Getting\x20agent\x20with\x20email','remoteUri','then','find','entries','info','Agent\x20found!','format','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/users/me','debug','[HTTP]','GET','basic','%s:%s','password','authType','%s/token:%s','username','token','Basic\x20%s','toString','base64','Searching\x20enduser\x20with\x20phone','%s/customers/search','total_entries','_embedded','%s/customers','POST','work','map','length','forEach','includes','string','picklist','type','nameField','toLowerCase','content','idField','custom_fields','variable','customField','variableName','customVariable','Variable','name','priority','Creating\x20new\x20ticket...','merge','getString','Subjects','phone','Motion','concat','Tags','Descriptions','/api/v2/users/%d','user','Fields','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:desk:display'];(function(_0x565381,_0x33b524){var _0x492ea5=function(_0x3f97a6){while(--_0x3f97a6){_0x565381['push'](_0x565381['shift']());}};_0x492ea5(++_0x33b524);}(_0x9ba1,0x1c6));var _0x19ba=function(_0x3428fa,_0x46919d){_0x3428fa=_0x3428fa-0x0;var _0x32acfa=_0x9ba1[_0x3428fa];return _0x32acfa;};'use strict';var _=require(_0x19ba('0x0'));var rp=require(_0x19ba('0x1'));var md5=require(_0x19ba('0x2'));var util=require(_0x19ba('0x3'));var Redis=require('ioredis');var intUtil=require(_0x19ba('0x4'));var config=require(_0x19ba('0x5'));var logger=require('../../../../config/logger')(_0x19ba('0x6'));config[_0x19ba('0x7')]=_['defaults'](config[_0x19ba('0x7')],{'host':_0x19ba('0x8'),'port':0x18eb});var io=require(_0x19ba('0x9'))(new Redis(config['redis']));function emit(_0x18c8c5,_0x20e405,_0x43ca5c){io['to'](_0x18c8c5)[_0x19ba('0xa')](_0x20e405,_0x43ca5c);}var headers={'Content-Type':_0x19ba('0xb'),'Accept':'application/json'};function getUser(_0x26a1ca,_0x11e074){if(intUtil[_0x19ba('0xc')](_0x11e074)===!![]){logger['info'](_0x19ba('0xd'),_0x11e074);return request({'uri':util['format']('%s/users',_0x26a1ca[_0x19ba('0xe')])})[_0x19ba('0xf')](function(_0x2fdc03){if(_0x2fdc03['total_entries']){return _[_0x19ba('0x10')](_0x2fdc03['_embedded'][_0x19ba('0x11')],{'email':_0x11e074});}})[_0x19ba('0xf')](function(_0x4c9d32){if(_0x4c9d32){logger[_0x19ba('0x12')](_0x19ba('0x13'));return _0x4c9d32;}else{logger[_0x19ba('0x12')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x19ba('0x14')]('%s/users/me',_0x26a1ca[_0x19ba('0xe')])});}});}else{logger[_0x19ba('0x12')](_0x19ba('0x15'));return request({'uri':util['format'](_0x19ba('0x16'),_0x26a1ca['remoteUri'])});}}function request(_0x32493b){logger[_0x19ba('0x17')](_0x19ba('0x18'),JSON['stringify'](_0x32493b));return rp(_['defaults'](_0x32493b,{'method':_0x19ba('0x19'),'headers':headers,'json':!![]}));}function getAuth(_0x332612){var _0x1b9f7c;if(_0x332612['authType']===_0x19ba('0x1a')){_0x1b9f7c=util['format'](_0x19ba('0x1b'),_0x332612['username'],_0x332612[_0x19ba('0x1c')]);}else if(_0x332612[_0x19ba('0x1d')]==='token'){_0x1b9f7c=util['format'](_0x19ba('0x1e'),_0x332612[_0x19ba('0x1f')],_0x332612[_0x19ba('0x20')]);}return util['format'](_0x19ba('0x21'),new Buffer(_0x1b9f7c)[_0x19ba('0x22')](_0x19ba('0x23')));}function getEndUser(_0x49bbca,_0x381f0e,_0x577024){logger[_0x19ba('0x12')](_0x19ba('0x24'),_0x577024);return request({'uri':util[_0x19ba('0x14')](_0x19ba('0x25'),_0x49bbca[_0x19ba('0xe')]),'qs':{'phone':_0x577024}})[_0x19ba('0xf')](function(_0x321139){if(_0x321139[_0x19ba('0x26')]){logger[_0x19ba('0x12')]('Enduser\x20found!');return _0x321139[_0x19ba('0x27')]['entries'][0x0];}else{logger[_0x19ba('0x12')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x19ba('0x14')](_0x19ba('0x28'),_0x49bbca[_0x19ba('0xe')]),'method':_0x19ba('0x29'),'body':{'first_name':_0x381f0e,'title':_0x381f0e,'phone_numbers':[{'type':_0x19ba('0x2a'),'value':_0x577024}]}});}});}function getTags(_0x1cdfed,_0x423e47){var _0x2394bb=[];if(_0x1cdfed&&_0x1cdfed['length']>0x0){_0x2394bb=_[_0x19ba('0x2b')](_0x1cdfed,_0x423e47);}return _0x2394bb;}function getCustomFields(_0x12b117,_0x3c922f){var _0x23c6d3=[];var _0x279fc2={'custom_fields':{}};if(_0x12b117[_0x19ba('0x2c')]>0x0){_[_0x19ba('0x2d')](_0x12b117,function(_0x3ac8e1){if(_[_0x19ba('0x2e')]([_0x19ba('0x2f'),_0x19ba('0x30')],_0x3ac8e1[_0x19ba('0x31')])&&_0x3ac8e1['nameField']&&!_0x3ac8e1['customField']){_0x279fc2[_0x3ac8e1[_0x19ba('0x32')][_0x19ba('0x33')]()]=_0x3ac8e1[_0x19ba('0x34')][_0x19ba('0x22')]();}else if(_[_0x19ba('0x2e')](['string',_0x19ba('0x30')],_0x3ac8e1['type'])&&_0x3ac8e1[_0x19ba('0x35')]&&_0x3ac8e1['customField']){_0x279fc2[_0x19ba('0x36')][_0x3ac8e1[_0x19ba('0x35')]]=_0x3ac8e1[_0x19ba('0x34')][_0x19ba('0x22')]();}else if(_0x3ac8e1[_0x19ba('0x31')]===_0x19ba('0x37')&&_0x3ac8e1['variableName']&&_0x3ac8e1[_0x19ba('0x35')]&&_0x3ac8e1[_0x19ba('0x38')]){_0x3c922f[_0x3ac8e1[_0x19ba('0x39')]]&&(_0x279fc2['custom_fields'][_0x3ac8e1[_0x19ba('0x35')]]=_0x3c922f[_0x3ac8e1[_0x19ba('0x39')]][_0x19ba('0x22')]());}else if(_0x3ac8e1['type']===_0x19ba('0x3a')&&_0x3ac8e1[_0x19ba('0x3b')]&&_0x3ac8e1['Variable']['name']&&_0x3ac8e1[_0x19ba('0x35')]&&_0x3ac8e1[_0x19ba('0x38')]){_0x3c922f[_0x3ac8e1[_0x19ba('0x3b')][_0x19ba('0x3c')][_0x19ba('0x33')]()]&&(_0x279fc2[_0x19ba('0x36')][_0x3ac8e1[_0x19ba('0x35')]]=_0x3c922f[_0x3ac8e1[_0x19ba('0x3b')]['name']['toLowerCase']()]['toString']());}});}if(_0x279fc2[_0x19ba('0x3d')]){_0x279fc2[_0x19ba('0x3d')]=Number(_0x279fc2[_0x19ba('0x3d')]);}return _0x279fc2;}function getTicket(_0x759229,_0x4d0754,_0x5adc69,_0x40bad2,_0x19d5a6){logger[_0x19ba('0x12')](_0x19ba('0x3e'));var _0x5c75fb=_[_0x19ba('0x3f')]({'subject':intUtil[_0x19ba('0x40')](_0x40bad2[_0x19ba('0x41')],_0x19d5a6,'\x20'),'type':_0x19ba('0x42'),'status':'new','labels':['xCALLY',_0x19ba('0x43'),'CTI'][_0x19ba('0x44')](getTags(_0x40bad2[_0x19ba('0x45')],_0x19ba('0x3c'))),'description':intUtil['getString'](_0x40bad2[_0x19ba('0x46')],_0x19d5a6,'\x0a'),'_links':{'assigned_user':{'href':util[_0x19ba('0x14')](_0x19ba('0x47'),_0x4d0754['id']),'class':_0x19ba('0x48')}},'message':{'direction':'in','body':intUtil['getString'](_0x40bad2['Descriptions'],_0x19d5a6,'\x0a')}},getCustomFields(_0x40bad2[_0x19ba('0x49')],_0x19d5a6));return request({'uri':util['format']('%s/customers/%d/cases',_0x759229[_0x19ba('0xe')],_0x5adc69['id']),'method':'POST','body':_0x5c75fb});}exports['queue']=function(_0x3c6d8c,_0x379987,_0x1179dc,_0x1bab32,_0x208ae2,_0xee24e9){var _0x235534,_0x3b8049;_0xee24e9[_0x19ba('0xe')]=intUtil[_0x19ba('0x4a')](_0xee24e9['remoteUri']);_0xee24e9[_0x19ba('0x4b')]=intUtil[_0x19ba('0x4a')](_0xee24e9[_0x19ba('0x4b')]);if(_0x208ae2&&_0x208ae2[_0x19ba('0x4c')]){logger[_0x19ba('0x12')](_0x19ba('0x4d'),_0x19ba('0x4e'));_0x379987[_0x19ba('0x4f')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xee24e9['serverUrl'],_0x379987[_0x19ba('0x50')],md5(_0x379987[_0x19ba('0x50')]));}else{_0x379987[_0x19ba('0x4f')]='';}headers[_0x19ba('0x51')]=getAuth(_0xee24e9);return getUser(_0xee24e9,_0x1bab32[_0x19ba('0x52')])[_0x19ba('0xf')](function(_0x42df8f){_0x235534=_0x42df8f;logger[_0x19ba('0x12')](_0x19ba('0x53'),_0x235534['id']);return getEndUser(_0xee24e9,_0x379987['calleridname'],_0x379987[_0x19ba('0x54')]);})['then'](function(_0x50d372){_0x3b8049=_0x50d372;logger[_0x19ba('0x12')](_0x19ba('0x55'),_0x3b8049['id']);return getTicket(_0xee24e9,_0x235534,_0x3b8049,_0x1179dc,_0x379987);})[_0x19ba('0xf')](function(_0x14f56c){if(_0x14f56c){logger[_0x19ba('0x12')](_0x19ba('0x56'));logger[_0x19ba('0x12')](_0x19ba('0x57'),_0x14f56c['id']);switch(_0xee24e9[_0x19ba('0x31')]){case'integrationTab':logger[_0x19ba('0x12')](_0x19ba('0x4d'),_0x19ba('0x58'));emit(util[_0x19ba('0x14')](_0x19ba('0x59'),_0x1bab32['name']),_0x19ba('0x5a'),{'recordId':_0x14f56c['id']});break;case'newTab':logger[_0x19ba('0x12')](_0x19ba('0x4d'),_0x19ba('0x5b'));emit(util['format'](_0x19ba('0x59'),_0x1bab32['name']),_0x19ba('0x5c'),{'uri':util[_0x19ba('0x14')](_0x19ba('0x5d'),_0x14f56c['id'])});break;default:logger[_0x19ba('0x5e')]('[QUEUE]',_0x19ba('0x5f'));}}})['catch'](function(_0x42e9ce){console['error'](_0x42e9ce);logger[_0x19ba('0x5e')](_0x19ba('0x4d'),JSON[_0x19ba('0x60')](_0x42e9ce));});};exports[_0x19ba('0x61')]=function(_0x1e1b0e,_0x58bfeb,_0x584410,_0x674afc,_0x4f3985,_0x30b82d,_0x12c9c5){var _0x4cc5d6,_0x5f319f;_0x30b82d[_0x19ba('0xe')]=intUtil[_0x19ba('0x4a')](_0x30b82d[_0x19ba('0xe')]);_0x30b82d[_0x19ba('0x4b')]=intUtil['stripTrailingSlash'](_0x30b82d[_0x19ba('0x4b')]);if(_0x12c9c5&&_0x12c9c5[_0x19ba('0x62')]&&_0x12c9c5[_0x19ba('0x62')]!==_0x19ba('0x63')){logger[_0x19ba('0x12')]('[OUTBOUND]',_0x19ba('0x4e'));_0x58bfeb[_0x19ba('0x4f')]=util[_0x19ba('0x14')](_0x19ba('0x64'),_0x30b82d[_0x19ba('0x4b')],_0x58bfeb[_0x19ba('0x50')],md5(_0x58bfeb['uniqueid']));}headers['Authorization']=getAuth(_0x30b82d);return getUser(_0x30b82d,_0x674afc[_0x19ba('0x52')])[_0x19ba('0xf')](function(_0x2fc162){_0x4cc5d6=_0x2fc162;logger[_0x19ba('0x12')](_0x19ba('0x53'),_0x4cc5d6['id']);return getEndUser(_0x30b82d,_0x58bfeb[_0x19ba('0x65')],_0x58bfeb['destcalleridnum']);})[_0x19ba('0xf')](function(_0x437b73){_0x5f319f=_0x437b73;logger[_0x19ba('0x12')](_0x19ba('0x55'),_0x5f319f['id']);return getTicket(_0x30b82d,_0x4cc5d6,_0x5f319f,_0x584410,_0x58bfeb);})['then'](function(_0x42f677){if(_0x42f677){logger[_0x19ba('0x12')]('Ticket\x20created!');logger[_0x19ba('0x12')](_0x19ba('0x57'),_0x42f677['id']);switch(_0x30b82d['type']){case _0x19ba('0x66'):logger[_0x19ba('0x12')]('[QUEUE]',_0x19ba('0x58'));emit(util[_0x19ba('0x14')](_0x19ba('0x59'),_0x674afc[_0x19ba('0x3c')]),_0x19ba('0x5a'),{'recordId':_0x42f677['id']});break;case'newTab':logger[_0x19ba('0x12')](_0x19ba('0x4d'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x19ba('0x59'),_0x674afc[_0x19ba('0x3c')]),'trigger:browser:url',{'uri':util[_0x19ba('0x14')]('%s/agent/tickets/%s',_0x30b82d['remoteUri'],_0x42f677['id'])});break;default:logger[_0x19ba('0x5e')]('[OUTBOUND]','Desk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x42e235){logger[_0x19ba('0x5e')](_0x19ba('0x67'),JSON[_0x19ba('0x60')](_0x42e235));});};exports[_0x19ba('0x68')]=function(_0x1c964f,_0x43853b,_0x4caa57,_0x216750,_0x3baaf6,_0x10f157){var _0x5038b9,_0x272201;_0x10f157[_0x19ba('0xe')]=intUtil[_0x19ba('0x4a')](_0x10f157[_0x19ba('0xe')]);_0x10f157[_0x19ba('0x4b')]=intUtil[_0x19ba('0x4a')](_0x10f157[_0x19ba('0x4b')]);if(_0x3baaf6&&_0x3baaf6[_0x19ba('0x4c')]){logger['info']('['+_0x43853b[_0x19ba('0x69')][_0x19ba('0x6a')]()+']',_0x19ba('0x4e'));_0x43853b['recordingURL']=util[_0x19ba('0x14')](_0x19ba('0x64'),_0x10f157[_0x19ba('0x4b')],_0x43853b[_0x19ba('0x50')],md5(_0x43853b[_0x19ba('0x50')]));}else{_0x43853b[_0x19ba('0x4f')]='';}headers['Authorization']=getAuth(_0x10f157);return getUser(_0x10f157)['then'](function(_0x498b95){_0x5038b9=_0x498b95;logger[_0x19ba('0x12')](_0x19ba('0x53'),_0x5038b9['id']);return getEndUser(_0x10f157,_0x43853b[_0x19ba('0x6b')],_0x43853b['calleridnum']);})[_0x19ba('0xf')](function(_0x4fc846){_0x272201=_0x4fc846;logger[_0x19ba('0x12')](_0x19ba('0x55'),_0x272201['id']);return getTicket(_0x10f157,_0x5038b9,_0x272201,_0x4caa57,_0x43853b);})[_0x19ba('0xf')](function(_0x2e329b){if(_0x2e329b){logger[_0x19ba('0x12')]('Ticket\x20created!');logger[_0x19ba('0x12')](_0x19ba('0x57'),_0x2e329b['id']);}})[_0x19ba('0x6c')](function(_0x3ccf5d){logger[_0x19ba('0x5e')]('['+_0x43853b[_0x19ba('0x69')][_0x19ba('0x6a')]()+']',JSON[_0x19ba('0x60')](_0x3ccf5d));});};
\ No newline at end of file
+var _0x4eec=['_embedded','entries','then','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','debug','[HTTP]','stringify','authType','basic','%s:%s','username','password','%s/token:%s','token','Basic\x20%s','toString','base64','Searching\x20enduser\x20with\x20phone','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','work','length','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','variable','variableName','Variable','name','custom_fields','priority','Creating\x20new\x20ticket...','merge','getString','Subjects','new','xCALLY','CTI','Descriptions','/api/v2/users/%d','user','Fields','%s/customers/%d/cases','queue','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','https://xcally.desk.com/web/agent/case/%d','outbound','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','newTab','%s/agent/tickets/%s','error','Desk\x20account\x20type\x20not\x20recognized','catch','unmanaged','lastevent','toUpperCase','md5','ioredis','../../../../config/environment','../../../../config/logger','desk','defaults','localhost','socket.io-emitter','redis','emit','application/json','validateEmail','info','Getting\x20agent\x20with\x20email','format','%s/users','remoteUri','total_entries','find'];(function(_0x521bf6,_0x22adcd){var _0x1ffd15=function(_0x33f2dc){while(--_0x33f2dc){_0x521bf6['push'](_0x521bf6['shift']());}};_0x1ffd15(++_0x22adcd);}(_0x4eec,0x12b));var _0xc4ee=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x4eec[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0xc4ee('0x0'));var util=require('util');var Redis=require(_0xc4ee('0x1'));var intUtil=require('./util');var config=require(_0xc4ee('0x2'));var logger=require(_0xc4ee('0x3'))(_0xc4ee('0x4'));config['redis']=_[_0xc4ee('0x5')](config['redis'],{'host':_0xc4ee('0x6'),'port':0x18eb});var io=require(_0xc4ee('0x7'))(new Redis(config[_0xc4ee('0x8')]));function emit(_0x596002,_0x1126fb,_0x315f32){io['to'](_0x596002)[_0xc4ee('0x9')](_0x1126fb,_0x315f32);}var headers={'Content-Type':_0xc4ee('0xa'),'Accept':_0xc4ee('0xa')};function getUser(_0x5c6b90,_0x416ac9){if(intUtil[_0xc4ee('0xb')](_0x416ac9)===!![]){logger[_0xc4ee('0xc')](_0xc4ee('0xd'),_0x416ac9);return request({'uri':util[_0xc4ee('0xe')](_0xc4ee('0xf'),_0x5c6b90[_0xc4ee('0x10')])})['then'](function(_0x16386e){if(_0x16386e[_0xc4ee('0x11')]){return _[_0xc4ee('0x12')](_0x16386e[_0xc4ee('0x13')][_0xc4ee('0x14')],{'email':_0x416ac9});}})[_0xc4ee('0x15')](function(_0x3b6524){if(_0x3b6524){logger[_0xc4ee('0xc')](_0xc4ee('0x16'));return _0x3b6524;}else{logger[_0xc4ee('0xc')](_0xc4ee('0x17'));return request({'uri':util[_0xc4ee('0xe')]('%s/users/me',_0x5c6b90['remoteUri'])});}});}else{logger['info']('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc4ee('0xe')](_0xc4ee('0x18'),_0x5c6b90[_0xc4ee('0x10')])});}}function request(_0xb5bc8d){logger[_0xc4ee('0x19')](_0xc4ee('0x1a'),JSON[_0xc4ee('0x1b')](_0xb5bc8d));return rp(_[_0xc4ee('0x5')](_0xb5bc8d,{'method':'GET','headers':headers,'json':!![]}));}function getAuth(_0x223bdb){var _0x40c793;if(_0x223bdb[_0xc4ee('0x1c')]===_0xc4ee('0x1d')){_0x40c793=util[_0xc4ee('0xe')](_0xc4ee('0x1e'),_0x223bdb[_0xc4ee('0x1f')],_0x223bdb[_0xc4ee('0x20')]);}else if(_0x223bdb['authType']==='token'){_0x40c793=util[_0xc4ee('0xe')](_0xc4ee('0x21'),_0x223bdb['username'],_0x223bdb[_0xc4ee('0x22')]);}return util['format'](_0xc4ee('0x23'),new Buffer(_0x40c793)[_0xc4ee('0x24')](_0xc4ee('0x25')));}function getEndUser(_0x11e174,_0xef5ba2,_0x2ab12e){logger[_0xc4ee('0xc')](_0xc4ee('0x26'),_0x2ab12e);return request({'uri':util[_0xc4ee('0xe')]('%s/customers/search',_0x11e174[_0xc4ee('0x10')]),'qs':{'phone':_0x2ab12e}})['then'](function(_0x3d28b3){if(_0x3d28b3[_0xc4ee('0x11')]){logger[_0xc4ee('0xc')](_0xc4ee('0x27'));return _0x3d28b3[_0xc4ee('0x13')][_0xc4ee('0x14')][0x0];}else{logger['info'](_0xc4ee('0x28'));return request({'uri':util[_0xc4ee('0xe')]('%s/customers',_0x11e174[_0xc4ee('0x10')]),'method':_0xc4ee('0x29'),'body':{'first_name':_0xef5ba2,'title':_0xef5ba2,'phone_numbers':[{'type':_0xc4ee('0x2a'),'value':_0x2ab12e}]}});}});}function getTags(_0x11baa3,_0x3c0d9b){var _0x1a732c=[];if(_0x11baa3&&_0x11baa3[_0xc4ee('0x2b')]>0x0){_0x1a732c=_['map'](_0x11baa3,_0x3c0d9b);}return _0x1a732c;}function getCustomFields(_0xe8ea01,_0x3b42f0){var _0x3d9ee7=[];var _0x4bee06={'custom_fields':{}};if(_0xe8ea01[_0xc4ee('0x2b')]>0x0){_[_0xc4ee('0x2c')](_0xe8ea01,function(_0xd307e5){if(_[_0xc4ee('0x2d')]([_0xc4ee('0x2e'),_0xc4ee('0x2f')],_0xd307e5[_0xc4ee('0x30')])&&_0xd307e5[_0xc4ee('0x31')]&&!_0xd307e5[_0xc4ee('0x32')]){_0x4bee06[_0xd307e5[_0xc4ee('0x31')][_0xc4ee('0x33')]()]=_0xd307e5[_0xc4ee('0x34')]['toString']();}else if(_[_0xc4ee('0x2d')]([_0xc4ee('0x2e'),_0xc4ee('0x2f')],_0xd307e5['type'])&&_0xd307e5[_0xc4ee('0x35')]&&_0xd307e5['customField']){_0x4bee06['custom_fields'][_0xd307e5[_0xc4ee('0x35')]]=_0xd307e5['content'][_0xc4ee('0x24')]();}else if(_0xd307e5[_0xc4ee('0x30')]===_0xc4ee('0x36')&&_0xd307e5[_0xc4ee('0x37')]&&_0xd307e5[_0xc4ee('0x35')]&&_0xd307e5[_0xc4ee('0x32')]){_0x3b42f0[_0xd307e5[_0xc4ee('0x37')]]&&(_0x4bee06['custom_fields'][_0xd307e5[_0xc4ee('0x35')]]=_0x3b42f0[_0xd307e5['variableName']][_0xc4ee('0x24')]());}else if(_0xd307e5[_0xc4ee('0x30')]==='customVariable'&&_0xd307e5['Variable']&&_0xd307e5[_0xc4ee('0x38')]['name']&&_0xd307e5['idField']&&_0xd307e5[_0xc4ee('0x32')]){_0x3b42f0[_0xd307e5[_0xc4ee('0x38')][_0xc4ee('0x39')][_0xc4ee('0x33')]()]&&(_0x4bee06[_0xc4ee('0x3a')][_0xd307e5[_0xc4ee('0x35')]]=_0x3b42f0[_0xd307e5[_0xc4ee('0x38')][_0xc4ee('0x39')][_0xc4ee('0x33')]()]['toString']());}});}if(_0x4bee06[_0xc4ee('0x3b')]){_0x4bee06[_0xc4ee('0x3b')]=Number(_0x4bee06['priority']);}return _0x4bee06;}function getTicket(_0x53bb54,_0x17e111,_0x2d9fa0,_0x2ffd21,_0xd89697){logger[_0xc4ee('0xc')](_0xc4ee('0x3c'));var _0x28bf30=_[_0xc4ee('0x3d')]({'subject':intUtil[_0xc4ee('0x3e')](_0x2ffd21[_0xc4ee('0x3f')],_0xd89697,'\x20'),'type':'phone','status':_0xc4ee('0x40'),'labels':[_0xc4ee('0x41'),'Motion',_0xc4ee('0x42')]['concat'](getTags(_0x2ffd21['Tags'],_0xc4ee('0x39'))),'description':intUtil[_0xc4ee('0x3e')](_0x2ffd21[_0xc4ee('0x43')],_0xd89697,'\x0a'),'_links':{'assigned_user':{'href':util[_0xc4ee('0xe')](_0xc4ee('0x44'),_0x17e111['id']),'class':_0xc4ee('0x45')}},'message':{'direction':'in','body':intUtil[_0xc4ee('0x3e')](_0x2ffd21['Descriptions'],_0xd89697,'\x0a')}},getCustomFields(_0x2ffd21[_0xc4ee('0x46')],_0xd89697));return request({'uri':util[_0xc4ee('0xe')](_0xc4ee('0x47'),_0x53bb54[_0xc4ee('0x10')],_0x2d9fa0['id']),'method':_0xc4ee('0x29'),'body':_0x28bf30});}exports[_0xc4ee('0x48')]=function(_0x327168,_0x4c7c10,_0x10fd96,_0x748b72,_0x339f87,_0x23dd94){var _0x22deed,_0x3bb4e1;_0x23dd94[_0xc4ee('0x10')]=intUtil['stripTrailingSlash'](_0x23dd94[_0xc4ee('0x10')]);_0x23dd94[_0xc4ee('0x49')]=intUtil[_0xc4ee('0x4a')](_0x23dd94[_0xc4ee('0x49')]);if(_0x339f87&&_0x339f87[_0xc4ee('0x4b')]){logger[_0xc4ee('0xc')](_0xc4ee('0x4c'),_0xc4ee('0x4d'));_0x4c7c10[_0xc4ee('0x4e')]=util[_0xc4ee('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x23dd94[_0xc4ee('0x49')],_0x4c7c10[_0xc4ee('0x4f')],md5(_0x4c7c10[_0xc4ee('0x4f')]));}else{_0x4c7c10[_0xc4ee('0x4e')]='';}headers[_0xc4ee('0x50')]=getAuth(_0x23dd94);return getUser(_0x23dd94,_0x748b72[_0xc4ee('0x51')])[_0xc4ee('0x15')](function(_0x5ee337){_0x22deed=_0x5ee337;logger[_0xc4ee('0xc')]('The\x20User\x20ID\x20is:',_0x22deed['id']);return getEndUser(_0x23dd94,_0x4c7c10[_0xc4ee('0x52')],_0x4c7c10[_0xc4ee('0x53')]);})[_0xc4ee('0x15')](function(_0xb06027){_0x3bb4e1=_0xb06027;logger['info'](_0xc4ee('0x54'),_0x3bb4e1['id']);return getTicket(_0x23dd94,_0x22deed,_0x3bb4e1,_0x10fd96,_0x4c7c10);})[_0xc4ee('0x15')](function(_0x5cb8f0){if(_0x5cb8f0){logger[_0xc4ee('0xc')]('Ticket\x20created!');logger[_0xc4ee('0xc')](_0xc4ee('0x55'),_0x5cb8f0['id']);switch(_0x23dd94[_0xc4ee('0x30')]){case _0xc4ee('0x56'):logger[_0xc4ee('0xc')](_0xc4ee('0x4c'),_0xc4ee('0x57'));emit(util[_0xc4ee('0xe')]('user:%s',_0x748b72[_0xc4ee('0x39')]),'trigger:desk:display',{'recordId':_0x5cb8f0['id']});break;case'newTab':logger[_0xc4ee('0xc')](_0xc4ee('0x4c'),_0xc4ee('0x58'));emit(util[_0xc4ee('0xe')](_0xc4ee('0x59'),_0x748b72[_0xc4ee('0x39')]),'trigger:browser:url',{'uri':util[_0xc4ee('0xe')](_0xc4ee('0x5a'),_0x5cb8f0['id'])});break;default:logger['error'](_0xc4ee('0x4c'),'Desk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x226d92){console['error'](_0x226d92);logger['error']('[QUEUE]',JSON['stringify'](_0x226d92));});};exports[_0xc4ee('0x5b')]=function(_0x25bf7c,_0x30c944,_0x48c3b9,_0x20a2d9,_0x1bd128,_0x449069,_0x8598fc){var _0xcb021c,_0x2ace65;_0x449069[_0xc4ee('0x10')]=intUtil[_0xc4ee('0x4a')](_0x449069[_0xc4ee('0x10')]);_0x449069['serverUrl']=intUtil[_0xc4ee('0x4a')](_0x449069[_0xc4ee('0x49')]);if(_0x8598fc&&_0x8598fc['recordingFormat']&&_0x8598fc['recordingFormat']!==_0xc4ee('0x5c')){logger[_0xc4ee('0xc')](_0xc4ee('0x5d'),'Recording\x20is\x20enabled!');_0x30c944['recordingURL']=util[_0xc4ee('0xe')](_0xc4ee('0x5e'),_0x449069[_0xc4ee('0x49')],_0x30c944['uniqueid'],md5(_0x30c944['uniqueid']));}headers['Authorization']=getAuth(_0x449069);return getUser(_0x449069,_0x20a2d9[_0xc4ee('0x51')])[_0xc4ee('0x15')](function(_0x55a7fd){_0xcb021c=_0x55a7fd;logger[_0xc4ee('0xc')](_0xc4ee('0x5f'),_0xcb021c['id']);return getEndUser(_0x449069,_0x30c944[_0xc4ee('0x60')],_0x30c944[_0xc4ee('0x61')]);})[_0xc4ee('0x15')](function(_0x4746a3){_0x2ace65=_0x4746a3;logger[_0xc4ee('0xc')](_0xc4ee('0x54'),_0x2ace65['id']);return getTicket(_0x449069,_0xcb021c,_0x2ace65,_0x48c3b9,_0x30c944);})[_0xc4ee('0x15')](function(_0x4e8d26){if(_0x4e8d26){logger['info']('Ticket\x20created!');logger['info'](_0xc4ee('0x55'),_0x4e8d26['id']);switch(_0x449069[_0xc4ee('0x30')]){case _0xc4ee('0x56'):logger['info']('[QUEUE]','Displaying\x20ticket\x20to\x20agent...');emit(util[_0xc4ee('0xe')](_0xc4ee('0x59'),_0x20a2d9[_0xc4ee('0x39')]),'trigger:desk:display',{'recordId':_0x4e8d26['id']});break;case _0xc4ee('0x62'):logger[_0xc4ee('0xc')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc4ee('0xe')](_0xc4ee('0x59'),_0x20a2d9[_0xc4ee('0x39')]),'trigger:browser:url',{'uri':util['format'](_0xc4ee('0x63'),_0x449069[_0xc4ee('0x10')],_0x4e8d26['id'])});break;default:logger[_0xc4ee('0x64')](_0xc4ee('0x5d'),_0xc4ee('0x65'));}}})[_0xc4ee('0x66')](function(_0x38fa0c){logger[_0xc4ee('0x64')](_0xc4ee('0x5d'),JSON[_0xc4ee('0x1b')](_0x38fa0c));});};exports[_0xc4ee('0x67')]=function(_0x27f4a1,_0x35e293,_0x5d1851,_0x36702f,_0x366398,_0x4bdfeb){var _0x336601,_0x4963c7;_0x4bdfeb[_0xc4ee('0x10')]=intUtil[_0xc4ee('0x4a')](_0x4bdfeb[_0xc4ee('0x10')]);_0x4bdfeb[_0xc4ee('0x49')]=intUtil[_0xc4ee('0x4a')](_0x4bdfeb[_0xc4ee('0x49')]);if(_0x366398&&_0x366398['monitor_format']){logger[_0xc4ee('0xc')]('['+_0x35e293[_0xc4ee('0x68')][_0xc4ee('0x69')]()+']',_0xc4ee('0x4d'));_0x35e293['recordingURL']=util[_0xc4ee('0xe')](_0xc4ee('0x5e'),_0x4bdfeb[_0xc4ee('0x49')],_0x35e293[_0xc4ee('0x4f')],md5(_0x35e293[_0xc4ee('0x4f')]));}else{_0x35e293[_0xc4ee('0x4e')]='';}headers['Authorization']=getAuth(_0x4bdfeb);return getUser(_0x4bdfeb)['then'](function(_0x1f1a9e){_0x336601=_0x1f1a9e;logger[_0xc4ee('0xc')](_0xc4ee('0x5f'),_0x336601['id']);return getEndUser(_0x4bdfeb,_0x35e293[_0xc4ee('0x52')],_0x35e293['calleridnum']);})[_0xc4ee('0x15')](function(_0x19f5be){_0x4963c7=_0x19f5be;logger[_0xc4ee('0xc')]('The\x20Enduser\x20ID\x20is:',_0x4963c7['id']);return getTicket(_0x4bdfeb,_0x336601,_0x4963c7,_0x5d1851,_0x35e293);})[_0xc4ee('0x15')](function(_0x374ec4){if(_0x374ec4){logger['info']('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x374ec4['id']);}})[_0xc4ee('0x66')](function(_0x727782){logger[_0xc4ee('0x64')]('['+_0x35e293['lastevent']['toUpperCase']()+']',JSON[_0xc4ee('0x1b')](_0x727782));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff