// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xddb3=['defaults','localhost','socket.io-emitter','application/json','validateEmail','Getting\x20agent\x20with\x20email','%s/users','then','total_entries','find','_embedded','info','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','format','%s/users/me','remoteUri','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','debug','[HTTP]','stringify','GET','basic','username','password','authType','token','%s/token:%s','toString','base64','%s/customers/search','Enduser\x20found!','%s/customers','POST','length','map','forEach','includes','string','picklist','customField','content','type','idField','custom_fields','variable','variableName','Variable','name','toLowerCase','priority','merge','Subjects','phone','new','xCALLY','CTI','concat','Tags','Descriptions','/api/v2/users/%d','getString','Fields','queue','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','integrationTab','user:%s','trigger:desk:display','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','Desk\x20account\x20type\x20not\x20recognized','catch','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','%s/agent/tickets/%s','unmanaged','toUpperCase','calleridname','calleridnum','error','lastevent','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis'];(function(_0x2cb8d5,_0x2c8864){var _0x355821=function(_0x4f6cf5){while(--_0x4f6cf5){_0x2cb8d5['push'](_0x2cb8d5['shift']());}};_0x355821(++_0x2c8864);}(_0xddb3,0x1a3));var _0x3ddb=function(_0x3c15b2,_0x3e8ac8){_0x3c15b2=_0x3c15b2-0x0;var _0x4f0492=_0xddb3[_0x3c15b2];return _0x4f0492;};'use strict';var _=require(_0x3ddb('0x0'));var rp=require(_0x3ddb('0x1'));var md5=require(_0x3ddb('0x2'));var util=require(_0x3ddb('0x3'));var Redis=require(_0x3ddb('0x4'));var intUtil=require(_0x3ddb('0x5'));var config=require(_0x3ddb('0x6'));var logger=require(_0x3ddb('0x7'))('desk');config[_0x3ddb('0x8')]=_[_0x3ddb('0x9')](config[_0x3ddb('0x8')],{'host':_0x3ddb('0xa'),'port':0x18eb});var io=require(_0x3ddb('0xb'))(new Redis(config['redis']));function emit(_0x3e1225,_0x2afa6a,_0x44db88){io['to'](_0x3e1225)['emit'](_0x2afa6a,_0x44db88);}var headers={'Content-Type':_0x3ddb('0xc'),'Accept':_0x3ddb('0xc')};function getUser(_0x2d2bb8,_0x556d7d){if(intUtil[_0x3ddb('0xd')](_0x556d7d)===!![]){logger['info'](_0x3ddb('0xe'),_0x556d7d);return request({'uri':util['format'](_0x3ddb('0xf'),_0x2d2bb8['remoteUri'])})[_0x3ddb('0x10')](function(_0x1743bf){if(_0x1743bf[_0x3ddb('0x11')]){return _[_0x3ddb('0x12')](_0x1743bf[_0x3ddb('0x13')]['entries'],{'email':_0x556d7d});}})[_0x3ddb('0x10')](function(_0x18f0e1){if(_0x18f0e1){logger['info']('Agent\x20found!');return _0x18f0e1;}else{logger[_0x3ddb('0x14')](_0x3ddb('0x15'));return request({'uri':util[_0x3ddb('0x16')](_0x3ddb('0x17'),_0x2d2bb8[_0x3ddb('0x18')])});}});}else{logger[_0x3ddb('0x14')](_0x3ddb('0x19'));return request({'uri':util[_0x3ddb('0x16')](_0x3ddb('0x17'),_0x2d2bb8[_0x3ddb('0x18')])});}}function request(_0x2fe423){logger[_0x3ddb('0x1a')](_0x3ddb('0x1b'),JSON[_0x3ddb('0x1c')](_0x2fe423));return rp(_[_0x3ddb('0x9')](_0x2fe423,{'method':_0x3ddb('0x1d'),'headers':headers,'json':!![]}));}function getAuth(_0x36e618){var _0x1893c1;if(_0x36e618['authType']===_0x3ddb('0x1e')){_0x1893c1=util[_0x3ddb('0x16')]('%s:%s',_0x36e618[_0x3ddb('0x1f')],_0x36e618[_0x3ddb('0x20')]);}else if(_0x36e618[_0x3ddb('0x21')]===_0x3ddb('0x22')){_0x1893c1=util[_0x3ddb('0x16')](_0x3ddb('0x23'),_0x36e618[_0x3ddb('0x1f')],_0x36e618[_0x3ddb('0x22')]);}return util['format']('Basic\x20%s',new Buffer(_0x1893c1)[_0x3ddb('0x24')](_0x3ddb('0x25')));}function getEndUser(_0x2bf924,_0x5e5055,_0x364af5){logger[_0x3ddb('0x14')]('Searching\x20enduser\x20with\x20phone',_0x364af5);return request({'uri':util[_0x3ddb('0x16')](_0x3ddb('0x26'),_0x2bf924['remoteUri']),'qs':{'phone':_0x364af5}})['then'](function(_0x4fef25){if(_0x4fef25[_0x3ddb('0x11')]){logger[_0x3ddb('0x14')](_0x3ddb('0x27'));return _0x4fef25[_0x3ddb('0x13')]['entries'][0x0];}else{logger[_0x3ddb('0x14')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x3ddb('0x16')](_0x3ddb('0x28'),_0x2bf924['remoteUri']),'method':_0x3ddb('0x29'),'body':{'first_name':_0x5e5055,'title':_0x5e5055,'phone_numbers':[{'type':'work','value':_0x364af5}]}});}});}function getTags(_0x4e1a06,_0x2f1be9){var _0x30c0b4=[];if(_0x4e1a06&&_0x4e1a06[_0x3ddb('0x2a')]>0x0){_0x30c0b4=_[_0x3ddb('0x2b')](_0x4e1a06,_0x2f1be9);}return _0x30c0b4;}function getCustomFields(_0x483539,_0x9b98ab){var _0x40f132=[];var _0x416bbb={'custom_fields':{}};if(_0x483539[_0x3ddb('0x2a')]>0x0){_[_0x3ddb('0x2c')](_0x483539,function(_0x49cb30){if(_[_0x3ddb('0x2d')]([_0x3ddb('0x2e'),_0x3ddb('0x2f')],_0x49cb30['type'])&&_0x49cb30['nameField']&&!_0x49cb30[_0x3ddb('0x30')]){_0x416bbb[_0x49cb30['nameField']['toLowerCase']()]=_0x49cb30[_0x3ddb('0x31')][_0x3ddb('0x24')]();}else if(_[_0x3ddb('0x2d')]([_0x3ddb('0x2e'),_0x3ddb('0x2f')],_0x49cb30[_0x3ddb('0x32')])&&_0x49cb30[_0x3ddb('0x33')]&&_0x49cb30[_0x3ddb('0x30')]){_0x416bbb[_0x3ddb('0x34')][_0x49cb30[_0x3ddb('0x33')]]=_0x49cb30[_0x3ddb('0x31')][_0x3ddb('0x24')]();}else if(_0x49cb30[_0x3ddb('0x32')]===_0x3ddb('0x35')&&_0x49cb30['variableName']&&_0x49cb30['idField']&&_0x49cb30['customField']){_0x9b98ab[_0x49cb30[_0x3ddb('0x36')]]&&(_0x416bbb[_0x3ddb('0x34')][_0x49cb30['idField']]=_0x9b98ab[_0x49cb30[_0x3ddb('0x36')]][_0x3ddb('0x24')]());}else if(_0x49cb30[_0x3ddb('0x32')]==='customVariable'&&_0x49cb30[_0x3ddb('0x37')]&&_0x49cb30[_0x3ddb('0x37')]['name']&&_0x49cb30[_0x3ddb('0x33')]&&_0x49cb30[_0x3ddb('0x30')]){_0x9b98ab[_0x49cb30[_0x3ddb('0x37')][_0x3ddb('0x38')][_0x3ddb('0x39')]()]&&(_0x416bbb[_0x3ddb('0x34')][_0x49cb30[_0x3ddb('0x33')]]=_0x9b98ab[_0x49cb30[_0x3ddb('0x37')][_0x3ddb('0x38')]['toLowerCase']()][_0x3ddb('0x24')]());}});}if(_0x416bbb[_0x3ddb('0x3a')]){_0x416bbb['priority']=Number(_0x416bbb[_0x3ddb('0x3a')]);}return _0x416bbb;}function getTicket(_0x2a53d9,_0x49db02,_0x33f3db,_0x20fd9b,_0x532f2b){logger[_0x3ddb('0x14')]('Creating\x20new\x20ticket...');var _0x164335=_[_0x3ddb('0x3b')]({'subject':intUtil['getString'](_0x20fd9b[_0x3ddb('0x3c')],_0x532f2b,'\x20'),'type':_0x3ddb('0x3d'),'status':_0x3ddb('0x3e'),'labels':[_0x3ddb('0x3f'),'Motion',_0x3ddb('0x40')][_0x3ddb('0x41')](getTags(_0x20fd9b[_0x3ddb('0x42')],_0x3ddb('0x38'))),'description':intUtil['getString'](_0x20fd9b[_0x3ddb('0x43')],_0x532f2b,'\x0a'),'_links':{'assigned_user':{'href':util[_0x3ddb('0x16')](_0x3ddb('0x44'),_0x49db02['id']),'class':'user'}},'message':{'direction':'in','body':intUtil[_0x3ddb('0x45')](_0x20fd9b['Descriptions'],_0x532f2b,'\x0a')}},getCustomFields(_0x20fd9b[_0x3ddb('0x46')],_0x532f2b));return request({'uri':util[_0x3ddb('0x16')]('%s/customers/%d/cases',_0x2a53d9[_0x3ddb('0x18')],_0x33f3db['id']),'method':_0x3ddb('0x29'),'body':_0x164335});}exports[_0x3ddb('0x47')]=function(_0x3b5150,_0x4cafac,_0x4898fa,_0x12f4c9,_0x2b2666,_0x15e439){var _0x2ac5f4,_0x1e625d;_0x15e439[_0x3ddb('0x18')]=intUtil['stripTrailingSlash'](_0x15e439['remoteUri']);_0x15e439[_0x3ddb('0x48')]=intUtil[_0x3ddb('0x49')](_0x15e439['serverUrl']);if(_0x2b2666&&_0x2b2666[_0x3ddb('0x4a')]){logger['info'](_0x3ddb('0x4b'),_0x3ddb('0x4c'));_0x4cafac[_0x3ddb('0x4d')]=util[_0x3ddb('0x16')](_0x3ddb('0x4e'),_0x15e439[_0x3ddb('0x48')],_0x4cafac[_0x3ddb('0x4f')],md5(_0x4cafac[_0x3ddb('0x4f')]));}else{_0x4cafac['recordingURL']='';}headers[_0x3ddb('0x50')]=getAuth(_0x15e439);return getUser(_0x15e439,_0x12f4c9[_0x3ddb('0x51')])['then'](function(_0x30cbe5){_0x2ac5f4=_0x30cbe5;logger[_0x3ddb('0x14')](_0x3ddb('0x52'),_0x2ac5f4['id']);return getEndUser(_0x15e439,_0x4cafac['calleridname'],_0x4cafac['calleridnum']);})['then'](function(_0x20b496){_0x1e625d=_0x20b496;logger[_0x3ddb('0x14')](_0x3ddb('0x53'),_0x1e625d['id']);return getTicket(_0x15e439,_0x2ac5f4,_0x1e625d,_0x4898fa,_0x4cafac);})['then'](function(_0x5cb7d0){if(_0x5cb7d0){logger[_0x3ddb('0x14')](_0x3ddb('0x54'));logger[_0x3ddb('0x14')](_0x3ddb('0x55'),_0x5cb7d0['id']);switch(_0x15e439[_0x3ddb('0x32')]){case _0x3ddb('0x56'):logger[_0x3ddb('0x14')](_0x3ddb('0x4b'),'Displaying\x20ticket\x20to\x20agent...');emit(util[_0x3ddb('0x16')](_0x3ddb('0x57'),_0x12f4c9['name']),_0x3ddb('0x58'),{'recordId':_0x5cb7d0['id']});break;case _0x3ddb('0x59'):logger[_0x3ddb('0x14')](_0x3ddb('0x4b'),_0x3ddb('0x5a'));emit(util[_0x3ddb('0x16')](_0x3ddb('0x57'),_0x12f4c9['name']),'trigger:browser:url',{'uri':util[_0x3ddb('0x16')]('https://xcally.desk.com/web/agent/case/%d',_0x5cb7d0['id'])});break;default:logger['error'](_0x3ddb('0x4b'),_0x3ddb('0x5b'));}}})[_0x3ddb('0x5c')](function(_0x5ef77f){console['error'](_0x5ef77f);logger['error'](_0x3ddb('0x4b'),JSON['stringify'](_0x5ef77f));});};exports[_0x3ddb('0x5d')]=function(_0x1f0396,_0x4de1f2,_0x1b910c,_0x55a051,_0x2a7aef,_0x13ab77,_0xd6d082){var _0xb906db,_0x343d03;_0x13ab77[_0x3ddb('0x18')]=intUtil['stripTrailingSlash'](_0x13ab77[_0x3ddb('0x18')]);_0x13ab77[_0x3ddb('0x48')]=intUtil[_0x3ddb('0x49')](_0x13ab77[_0x3ddb('0x48')]);if(_0xd6d082&&_0xd6d082[_0x3ddb('0x5e')]&&_0xd6d082[_0x3ddb('0x5e')]!==_0x3ddb('0x5f')){logger[_0x3ddb('0x14')](_0x3ddb('0x60'),_0x3ddb('0x4c'));_0x4de1f2[_0x3ddb('0x4d')]=util[_0x3ddb('0x16')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x13ab77[_0x3ddb('0x48')],_0x4de1f2[_0x3ddb('0x4f')],md5(_0x4de1f2['uniqueid']));}headers['Authorization']=getAuth(_0x13ab77);return getUser(_0x13ab77,_0x55a051[_0x3ddb('0x51')])['then'](function(_0x5e3eeb){_0xb906db=_0x5e3eeb;logger[_0x3ddb('0x14')](_0x3ddb('0x52'),_0xb906db['id']);return getEndUser(_0x13ab77,_0x4de1f2[_0x3ddb('0x61')],_0x4de1f2[_0x3ddb('0x62')]);})[_0x3ddb('0x10')](function(_0x18a374){_0x343d03=_0x18a374;logger[_0x3ddb('0x14')](_0x3ddb('0x53'),_0x343d03['id']);return getTicket(_0x13ab77,_0xb906db,_0x343d03,_0x1b910c,_0x4de1f2);})['then'](function(_0x3442aa){if(_0x3442aa){logger[_0x3ddb('0x14')]('Ticket\x20created!');logger[_0x3ddb('0x14')](_0x3ddb('0x55'),_0x3442aa['id']);switch(_0x13ab77['type']){case _0x3ddb('0x56'):logger['info'](_0x3ddb('0x4b'),_0x3ddb('0x63'));emit(util[_0x3ddb('0x16')](_0x3ddb('0x57'),_0x55a051[_0x3ddb('0x38')]),_0x3ddb('0x58'),{'recordId':_0x3442aa['id']});break;case _0x3ddb('0x59'):logger[_0x3ddb('0x14')](_0x3ddb('0x4b'),_0x3ddb('0x5a'));emit(util[_0x3ddb('0x16')]('user:%s',_0x55a051[_0x3ddb('0x38')]),'trigger:browser:url',{'uri':util[_0x3ddb('0x16')](_0x3ddb('0x64'),_0x13ab77['remoteUri'],_0x3442aa['id'])});break;default:logger['error']('[OUTBOUND]','Desk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x433327){logger['error']('[OUTBOUND]',JSON[_0x3ddb('0x1c')](_0x433327));});};exports[_0x3ddb('0x65')]=function(_0x3c7371,_0x1a3c43,_0x10525f,_0x1444cf,_0x1db446,_0x3e46fa){var _0x3d6424,_0xa85957;_0x3e46fa[_0x3ddb('0x18')]=intUtil[_0x3ddb('0x49')](_0x3e46fa[_0x3ddb('0x18')]);_0x3e46fa[_0x3ddb('0x48')]=intUtil[_0x3ddb('0x49')](_0x3e46fa['serverUrl']);if(_0x1db446&&_0x1db446[_0x3ddb('0x4a')]){logger[_0x3ddb('0x14')]('['+_0x1a3c43['lastevent'][_0x3ddb('0x66')]()+']',_0x3ddb('0x4c'));_0x1a3c43[_0x3ddb('0x4d')]=util[_0x3ddb('0x16')](_0x3ddb('0x4e'),_0x3e46fa[_0x3ddb('0x48')],_0x1a3c43[_0x3ddb('0x4f')],md5(_0x1a3c43[_0x3ddb('0x4f')]));}else{_0x1a3c43['recordingURL']='';}headers[_0x3ddb('0x50')]=getAuth(_0x3e46fa);return getUser(_0x3e46fa)[_0x3ddb('0x10')](function(_0x5381c1){_0x3d6424=_0x5381c1;logger[_0x3ddb('0x14')](_0x3ddb('0x52'),_0x3d6424['id']);return getEndUser(_0x3e46fa,_0x1a3c43[_0x3ddb('0x67')],_0x1a3c43[_0x3ddb('0x68')]);})[_0x3ddb('0x10')](function(_0x17c705){_0xa85957=_0x17c705;logger['info'](_0x3ddb('0x53'),_0xa85957['id']);return getTicket(_0x3e46fa,_0x3d6424,_0xa85957,_0x10525f,_0x1a3c43);})['then'](function(_0xc4c578){if(_0xc4c578){logger[_0x3ddb('0x14')](_0x3ddb('0x54'));logger['info'](_0x3ddb('0x55'),_0xc4c578['id']);}})[_0x3ddb('0x5c')](function(_0x213028){logger[_0x3ddb('0x69')]('['+_0x1a3c43[_0x3ddb('0x6a')][_0x3ddb('0x66')]()+']',JSON['stringify'](_0x213028));});};
\ No newline at end of file
+var _0x4eec=['_embedded','entries','then','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','debug','[HTTP]','stringify','authType','basic','%s:%s','username','password','%s/token:%s','token','Basic\x20%s','toString','base64','Searching\x20enduser\x20with\x20phone','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','work','length','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','variable','variableName','Variable','name','custom_fields','priority','Creating\x20new\x20ticket...','merge','getString','Subjects','new','xCALLY','CTI','Descriptions','/api/v2/users/%d','user','Fields','%s/customers/%d/cases','queue','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','https://xcally.desk.com/web/agent/case/%d','outbound','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','newTab','%s/agent/tickets/%s','error','Desk\x20account\x20type\x20not\x20recognized','catch','unmanaged','lastevent','toUpperCase','md5','ioredis','../../../../config/environment','../../../../config/logger','desk','defaults','localhost','socket.io-emitter','redis','emit','application/json','validateEmail','info','Getting\x20agent\x20with\x20email','format','%s/users','remoteUri','total_entries','find'];(function(_0x521bf6,_0x22adcd){var _0x1ffd15=function(_0x33f2dc){while(--_0x33f2dc){_0x521bf6['push'](_0x521bf6['shift']());}};_0x1ffd15(++_0x22adcd);}(_0x4eec,0x12b));var _0xc4ee=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x4eec[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0xc4ee('0x0'));var util=require('util');var Redis=require(_0xc4ee('0x1'));var intUtil=require('./util');var config=require(_0xc4ee('0x2'));var logger=require(_0xc4ee('0x3'))(_0xc4ee('0x4'));config['redis']=_[_0xc4ee('0x5')](config['redis'],{'host':_0xc4ee('0x6'),'port':0x18eb});var io=require(_0xc4ee('0x7'))(new Redis(config[_0xc4ee('0x8')]));function emit(_0x596002,_0x1126fb,_0x315f32){io['to'](_0x596002)[_0xc4ee('0x9')](_0x1126fb,_0x315f32);}var headers={'Content-Type':_0xc4ee('0xa'),'Accept':_0xc4ee('0xa')};function getUser(_0x5c6b90,_0x416ac9){if(intUtil[_0xc4ee('0xb')](_0x416ac9)===!![]){logger[_0xc4ee('0xc')](_0xc4ee('0xd'),_0x416ac9);return request({'uri':util[_0xc4ee('0xe')](_0xc4ee('0xf'),_0x5c6b90[_0xc4ee('0x10')])})['then'](function(_0x16386e){if(_0x16386e[_0xc4ee('0x11')]){return _[_0xc4ee('0x12')](_0x16386e[_0xc4ee('0x13')][_0xc4ee('0x14')],{'email':_0x416ac9});}})[_0xc4ee('0x15')](function(_0x3b6524){if(_0x3b6524){logger[_0xc4ee('0xc')](_0xc4ee('0x16'));return _0x3b6524;}else{logger[_0xc4ee('0xc')](_0xc4ee('0x17'));return request({'uri':util[_0xc4ee('0xe')]('%s/users/me',_0x5c6b90['remoteUri'])});}});}else{logger['info']('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc4ee('0xe')](_0xc4ee('0x18'),_0x5c6b90[_0xc4ee('0x10')])});}}function request(_0xb5bc8d){logger[_0xc4ee('0x19')](_0xc4ee('0x1a'),JSON[_0xc4ee('0x1b')](_0xb5bc8d));return rp(_[_0xc4ee('0x5')](_0xb5bc8d,{'method':'GET','headers':headers,'json':!![]}));}function getAuth(_0x223bdb){var _0x40c793;if(_0x223bdb[_0xc4ee('0x1c')]===_0xc4ee('0x1d')){_0x40c793=util[_0xc4ee('0xe')](_0xc4ee('0x1e'),_0x223bdb[_0xc4ee('0x1f')],_0x223bdb[_0xc4ee('0x20')]);}else if(_0x223bdb['authType']==='token'){_0x40c793=util[_0xc4ee('0xe')](_0xc4ee('0x21'),_0x223bdb['username'],_0x223bdb[_0xc4ee('0x22')]);}return util['format'](_0xc4ee('0x23'),new Buffer(_0x40c793)[_0xc4ee('0x24')](_0xc4ee('0x25')));}function getEndUser(_0x11e174,_0xef5ba2,_0x2ab12e){logger[_0xc4ee('0xc')](_0xc4ee('0x26'),_0x2ab12e);return request({'uri':util[_0xc4ee('0xe')]('%s/customers/search',_0x11e174[_0xc4ee('0x10')]),'qs':{'phone':_0x2ab12e}})['then'](function(_0x3d28b3){if(_0x3d28b3[_0xc4ee('0x11')]){logger[_0xc4ee('0xc')](_0xc4ee('0x27'));return _0x3d28b3[_0xc4ee('0x13')][_0xc4ee('0x14')][0x0];}else{logger['info'](_0xc4ee('0x28'));return request({'uri':util[_0xc4ee('0xe')]('%s/customers',_0x11e174[_0xc4ee('0x10')]),'method':_0xc4ee('0x29'),'body':{'first_name':_0xef5ba2,'title':_0xef5ba2,'phone_numbers':[{'type':_0xc4ee('0x2a'),'value':_0x2ab12e}]}});}});}function getTags(_0x11baa3,_0x3c0d9b){var _0x1a732c=[];if(_0x11baa3&&_0x11baa3[_0xc4ee('0x2b')]>0x0){_0x1a732c=_['map'](_0x11baa3,_0x3c0d9b);}return _0x1a732c;}function getCustomFields(_0xe8ea01,_0x3b42f0){var _0x3d9ee7=[];var _0x4bee06={'custom_fields':{}};if(_0xe8ea01[_0xc4ee('0x2b')]>0x0){_[_0xc4ee('0x2c')](_0xe8ea01,function(_0xd307e5){if(_[_0xc4ee('0x2d')]([_0xc4ee('0x2e'),_0xc4ee('0x2f')],_0xd307e5[_0xc4ee('0x30')])&&_0xd307e5[_0xc4ee('0x31')]&&!_0xd307e5[_0xc4ee('0x32')]){_0x4bee06[_0xd307e5[_0xc4ee('0x31')][_0xc4ee('0x33')]()]=_0xd307e5[_0xc4ee('0x34')]['toString']();}else if(_[_0xc4ee('0x2d')]([_0xc4ee('0x2e'),_0xc4ee('0x2f')],_0xd307e5['type'])&&_0xd307e5[_0xc4ee('0x35')]&&_0xd307e5['customField']){_0x4bee06['custom_fields'][_0xd307e5[_0xc4ee('0x35')]]=_0xd307e5['content'][_0xc4ee('0x24')]();}else if(_0xd307e5[_0xc4ee('0x30')]===_0xc4ee('0x36')&&_0xd307e5[_0xc4ee('0x37')]&&_0xd307e5[_0xc4ee('0x35')]&&_0xd307e5[_0xc4ee('0x32')]){_0x3b42f0[_0xd307e5[_0xc4ee('0x37')]]&&(_0x4bee06['custom_fields'][_0xd307e5[_0xc4ee('0x35')]]=_0x3b42f0[_0xd307e5['variableName']][_0xc4ee('0x24')]());}else if(_0xd307e5[_0xc4ee('0x30')]==='customVariable'&&_0xd307e5['Variable']&&_0xd307e5[_0xc4ee('0x38')]['name']&&_0xd307e5['idField']&&_0xd307e5[_0xc4ee('0x32')]){_0x3b42f0[_0xd307e5[_0xc4ee('0x38')][_0xc4ee('0x39')][_0xc4ee('0x33')]()]&&(_0x4bee06[_0xc4ee('0x3a')][_0xd307e5[_0xc4ee('0x35')]]=_0x3b42f0[_0xd307e5[_0xc4ee('0x38')][_0xc4ee('0x39')][_0xc4ee('0x33')]()]['toString']());}});}if(_0x4bee06[_0xc4ee('0x3b')]){_0x4bee06[_0xc4ee('0x3b')]=Number(_0x4bee06['priority']);}return _0x4bee06;}function getTicket(_0x53bb54,_0x17e111,_0x2d9fa0,_0x2ffd21,_0xd89697){logger[_0xc4ee('0xc')](_0xc4ee('0x3c'));var _0x28bf30=_[_0xc4ee('0x3d')]({'subject':intUtil[_0xc4ee('0x3e')](_0x2ffd21[_0xc4ee('0x3f')],_0xd89697,'\x20'),'type':'phone','status':_0xc4ee('0x40'),'labels':[_0xc4ee('0x41'),'Motion',_0xc4ee('0x42')]['concat'](getTags(_0x2ffd21['Tags'],_0xc4ee('0x39'))),'description':intUtil[_0xc4ee('0x3e')](_0x2ffd21[_0xc4ee('0x43')],_0xd89697,'\x0a'),'_links':{'assigned_user':{'href':util[_0xc4ee('0xe')](_0xc4ee('0x44'),_0x17e111['id']),'class':_0xc4ee('0x45')}},'message':{'direction':'in','body':intUtil[_0xc4ee('0x3e')](_0x2ffd21['Descriptions'],_0xd89697,'\x0a')}},getCustomFields(_0x2ffd21[_0xc4ee('0x46')],_0xd89697));return request({'uri':util[_0xc4ee('0xe')](_0xc4ee('0x47'),_0x53bb54[_0xc4ee('0x10')],_0x2d9fa0['id']),'method':_0xc4ee('0x29'),'body':_0x28bf30});}exports[_0xc4ee('0x48')]=function(_0x327168,_0x4c7c10,_0x10fd96,_0x748b72,_0x339f87,_0x23dd94){var _0x22deed,_0x3bb4e1;_0x23dd94[_0xc4ee('0x10')]=intUtil['stripTrailingSlash'](_0x23dd94[_0xc4ee('0x10')]);_0x23dd94[_0xc4ee('0x49')]=intUtil[_0xc4ee('0x4a')](_0x23dd94[_0xc4ee('0x49')]);if(_0x339f87&&_0x339f87[_0xc4ee('0x4b')]){logger[_0xc4ee('0xc')](_0xc4ee('0x4c'),_0xc4ee('0x4d'));_0x4c7c10[_0xc4ee('0x4e')]=util[_0xc4ee('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x23dd94[_0xc4ee('0x49')],_0x4c7c10[_0xc4ee('0x4f')],md5(_0x4c7c10[_0xc4ee('0x4f')]));}else{_0x4c7c10[_0xc4ee('0x4e')]='';}headers[_0xc4ee('0x50')]=getAuth(_0x23dd94);return getUser(_0x23dd94,_0x748b72[_0xc4ee('0x51')])[_0xc4ee('0x15')](function(_0x5ee337){_0x22deed=_0x5ee337;logger[_0xc4ee('0xc')]('The\x20User\x20ID\x20is:',_0x22deed['id']);return getEndUser(_0x23dd94,_0x4c7c10[_0xc4ee('0x52')],_0x4c7c10[_0xc4ee('0x53')]);})[_0xc4ee('0x15')](function(_0xb06027){_0x3bb4e1=_0xb06027;logger['info'](_0xc4ee('0x54'),_0x3bb4e1['id']);return getTicket(_0x23dd94,_0x22deed,_0x3bb4e1,_0x10fd96,_0x4c7c10);})[_0xc4ee('0x15')](function(_0x5cb8f0){if(_0x5cb8f0){logger[_0xc4ee('0xc')]('Ticket\x20created!');logger[_0xc4ee('0xc')](_0xc4ee('0x55'),_0x5cb8f0['id']);switch(_0x23dd94[_0xc4ee('0x30')]){case _0xc4ee('0x56'):logger[_0xc4ee('0xc')](_0xc4ee('0x4c'),_0xc4ee('0x57'));emit(util[_0xc4ee('0xe')]('user:%s',_0x748b72[_0xc4ee('0x39')]),'trigger:desk:display',{'recordId':_0x5cb8f0['id']});break;case'newTab':logger[_0xc4ee('0xc')](_0xc4ee('0x4c'),_0xc4ee('0x58'));emit(util[_0xc4ee('0xe')](_0xc4ee('0x59'),_0x748b72[_0xc4ee('0x39')]),'trigger:browser:url',{'uri':util[_0xc4ee('0xe')](_0xc4ee('0x5a'),_0x5cb8f0['id'])});break;default:logger['error'](_0xc4ee('0x4c'),'Desk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x226d92){console['error'](_0x226d92);logger['error']('[QUEUE]',JSON['stringify'](_0x226d92));});};exports[_0xc4ee('0x5b')]=function(_0x25bf7c,_0x30c944,_0x48c3b9,_0x20a2d9,_0x1bd128,_0x449069,_0x8598fc){var _0xcb021c,_0x2ace65;_0x449069[_0xc4ee('0x10')]=intUtil[_0xc4ee('0x4a')](_0x449069[_0xc4ee('0x10')]);_0x449069['serverUrl']=intUtil[_0xc4ee('0x4a')](_0x449069[_0xc4ee('0x49')]);if(_0x8598fc&&_0x8598fc['recordingFormat']&&_0x8598fc['recordingFormat']!==_0xc4ee('0x5c')){logger[_0xc4ee('0xc')](_0xc4ee('0x5d'),'Recording\x20is\x20enabled!');_0x30c944['recordingURL']=util[_0xc4ee('0xe')](_0xc4ee('0x5e'),_0x449069[_0xc4ee('0x49')],_0x30c944['uniqueid'],md5(_0x30c944['uniqueid']));}headers['Authorization']=getAuth(_0x449069);return getUser(_0x449069,_0x20a2d9[_0xc4ee('0x51')])[_0xc4ee('0x15')](function(_0x55a7fd){_0xcb021c=_0x55a7fd;logger[_0xc4ee('0xc')](_0xc4ee('0x5f'),_0xcb021c['id']);return getEndUser(_0x449069,_0x30c944[_0xc4ee('0x60')],_0x30c944[_0xc4ee('0x61')]);})[_0xc4ee('0x15')](function(_0x4746a3){_0x2ace65=_0x4746a3;logger[_0xc4ee('0xc')](_0xc4ee('0x54'),_0x2ace65['id']);return getTicket(_0x449069,_0xcb021c,_0x2ace65,_0x48c3b9,_0x30c944);})[_0xc4ee('0x15')](function(_0x4e8d26){if(_0x4e8d26){logger['info']('Ticket\x20created!');logger['info'](_0xc4ee('0x55'),_0x4e8d26['id']);switch(_0x449069[_0xc4ee('0x30')]){case _0xc4ee('0x56'):logger['info']('[QUEUE]','Displaying\x20ticket\x20to\x20agent...');emit(util[_0xc4ee('0xe')](_0xc4ee('0x59'),_0x20a2d9[_0xc4ee('0x39')]),'trigger:desk:display',{'recordId':_0x4e8d26['id']});break;case _0xc4ee('0x62'):logger[_0xc4ee('0xc')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc4ee('0xe')](_0xc4ee('0x59'),_0x20a2d9[_0xc4ee('0x39')]),'trigger:browser:url',{'uri':util['format'](_0xc4ee('0x63'),_0x449069[_0xc4ee('0x10')],_0x4e8d26['id'])});break;default:logger[_0xc4ee('0x64')](_0xc4ee('0x5d'),_0xc4ee('0x65'));}}})[_0xc4ee('0x66')](function(_0x38fa0c){logger[_0xc4ee('0x64')](_0xc4ee('0x5d'),JSON[_0xc4ee('0x1b')](_0x38fa0c));});};exports[_0xc4ee('0x67')]=function(_0x27f4a1,_0x35e293,_0x5d1851,_0x36702f,_0x366398,_0x4bdfeb){var _0x336601,_0x4963c7;_0x4bdfeb[_0xc4ee('0x10')]=intUtil[_0xc4ee('0x4a')](_0x4bdfeb[_0xc4ee('0x10')]);_0x4bdfeb[_0xc4ee('0x49')]=intUtil[_0xc4ee('0x4a')](_0x4bdfeb[_0xc4ee('0x49')]);if(_0x366398&&_0x366398['monitor_format']){logger[_0xc4ee('0xc')]('['+_0x35e293[_0xc4ee('0x68')][_0xc4ee('0x69')]()+']',_0xc4ee('0x4d'));_0x35e293['recordingURL']=util[_0xc4ee('0xe')](_0xc4ee('0x5e'),_0x4bdfeb[_0xc4ee('0x49')],_0x35e293[_0xc4ee('0x4f')],md5(_0x35e293[_0xc4ee('0x4f')]));}else{_0x35e293[_0xc4ee('0x4e')]='';}headers['Authorization']=getAuth(_0x4bdfeb);return getUser(_0x4bdfeb)['then'](function(_0x1f1a9e){_0x336601=_0x1f1a9e;logger[_0xc4ee('0xc')](_0xc4ee('0x5f'),_0x336601['id']);return getEndUser(_0x4bdfeb,_0x35e293[_0xc4ee('0x52')],_0x35e293['calleridnum']);})[_0xc4ee('0x15')](function(_0x19f5be){_0x4963c7=_0x19f5be;logger[_0xc4ee('0xc')]('The\x20Enduser\x20ID\x20is:',_0x4963c7['id']);return getTicket(_0x4bdfeb,_0x336601,_0x4963c7,_0x5d1851,_0x35e293);})[_0xc4ee('0x15')](function(_0x374ec4){if(_0x374ec4){logger['info']('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x374ec4['id']);}})[_0xc4ee('0x66')](function(_0x727782){logger[_0xc4ee('0x64')]('['+_0x35e293['lastevent']['toUpperCase']()+']',JSON[_0xc4ee('0x1b')](_0x727782));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff