Built motion from commit (unavailable).|2.5.30
[motion2.git] / server / services / ami / trigger / integration / desk.js
index 4d0571a..c08f5fd 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xa9e0=['Getting\x20agent\x20with\x20email','format','total_entries','find','_embedded','entries','then','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','remoteUri','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','debug','stringify','GET','authType','basic','%s:%s','username','password','token','Basic\x20%s','%s/customers/search','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','work','length','map','forEach','type','string','customField','nameField','toLowerCase','content','toString','idField','variable','variableName','custom_fields','customVariable','Variable','name','priority','Creating\x20new\x20ticket...','getString','Subjects','phone','Motion','CTI','Tags','Descriptions','user','Fields','%s/customers/%d/cases','POST','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','Ticket\x20created!','integrationTab','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:desk:display','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','error','outbound','recordingFormat','none','[OUTBOUND]','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/agent/tickets/%s','Desk\x20account\x20type\x20not\x20recognized','catch','monitor_format','lastevent','lodash','request-promise','md5','./util','../../../../config/logger','desk','redis','defaults','socket.io-emitter','emit','validateEmail','info'];(function(_0x292f93,_0x2c6e8e){var _0x5a94b1=function(_0x25735e){while(--_0x25735e){_0x292f93['push'](_0x292f93['shift']());}};_0x5a94b1(++_0x2c6e8e);}(_0xa9e0,0x123));var _0x0a9e=function(_0x187ee1,_0x3fd1e6){_0x187ee1=_0x187ee1-0x0;var _0x388160=_0xa9e0[_0x187ee1];return _0x388160;};'use strict';var _=require(_0x0a9e('0x0'));var rp=require(_0x0a9e('0x1'));var md5=require(_0x0a9e('0x2'));var util=require('util');var Redis=require('ioredis');var intUtil=require(_0x0a9e('0x3'));var config=require('../../../../config/environment');var logger=require(_0x0a9e('0x4'))(_0x0a9e('0x5'));config[_0x0a9e('0x6')]=_[_0x0a9e('0x7')](config[_0x0a9e('0x6')],{'host':'localhost','port':0x18eb});var io=require(_0x0a9e('0x8'))(new Redis(config[_0x0a9e('0x6')]));function emit(_0x2cc193,_0x5f41ea,_0x503809){io['to'](_0x2cc193)[_0x0a9e('0x9')](_0x5f41ea,_0x503809);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getUser(_0x39753a,_0xf81284){if(intUtil[_0x0a9e('0xa')](_0xf81284)===!![]){logger[_0x0a9e('0xb')](_0x0a9e('0xc'),_0xf81284);return request({'uri':util[_0x0a9e('0xd')]('%s/users',_0x39753a['remoteUri'])})['then'](function(_0x4cfe67){if(_0x4cfe67[_0x0a9e('0xe')]){return _[_0x0a9e('0xf')](_0x4cfe67[_0x0a9e('0x10')][_0x0a9e('0x11')],{'email':_0xf81284});}})[_0x0a9e('0x12')](function(_0x69aeb7){if(_0x69aeb7){logger['info'](_0x0a9e('0x13'));return _0x69aeb7;}else{logger[_0x0a9e('0xb')](_0x0a9e('0x14'));return request({'uri':util[_0x0a9e('0xd')](_0x0a9e('0x15'),_0x39753a[_0x0a9e('0x16')])});}});}else{logger['info'](_0x0a9e('0x17'));return request({'uri':util['format'](_0x0a9e('0x15'),_0x39753a['remoteUri'])});}}function request(_0x16033c){logger[_0x0a9e('0x18')]('[HTTP]',JSON[_0x0a9e('0x19')](_0x16033c));return rp(_['defaults'](_0x16033c,{'method':_0x0a9e('0x1a'),'headers':headers,'json':!![]}));}function getAuth(_0x478723){var _0x106033;if(_0x478723[_0x0a9e('0x1b')]===_0x0a9e('0x1c')){_0x106033=util[_0x0a9e('0xd')](_0x0a9e('0x1d'),_0x478723[_0x0a9e('0x1e')],_0x478723[_0x0a9e('0x1f')]);}else if(_0x478723[_0x0a9e('0x1b')]===_0x0a9e('0x20')){_0x106033=util[_0x0a9e('0xd')]('%s/token:%s',_0x478723[_0x0a9e('0x1e')],_0x478723[_0x0a9e('0x20')]);}return util['format'](_0x0a9e('0x21'),new Buffer(_0x106033)['toString']('base64'));}function getEndUser(_0x3a02e1,_0x432e56,_0x38e7c4){logger[_0x0a9e('0xb')]('Searching\x20enduser\x20with\x20phone',_0x38e7c4);return request({'uri':util[_0x0a9e('0xd')](_0x0a9e('0x22'),_0x3a02e1[_0x0a9e('0x16')]),'qs':{'phone':_0x38e7c4}})[_0x0a9e('0x12')](function(_0x370d86){if(_0x370d86[_0x0a9e('0xe')]){logger[_0x0a9e('0xb')]('Enduser\x20found!');return _0x370d86['_embedded'][_0x0a9e('0x11')][0x0];}else{logger[_0x0a9e('0xb')](_0x0a9e('0x23'));return request({'uri':util[_0x0a9e('0xd')]('%s/customers',_0x3a02e1[_0x0a9e('0x16')]),'method':'POST','body':{'first_name':_0x432e56,'title':_0x432e56,'phone_numbers':[{'type':_0x0a9e('0x24'),'value':_0x38e7c4}]}});}});}function getTags(_0x5bfb33,_0x1dc186){var _0x34dc65=[];if(_0x5bfb33&&_0x5bfb33[_0x0a9e('0x25')]>0x0){_0x34dc65=_[_0x0a9e('0x26')](_0x5bfb33,_0x1dc186);}return _0x34dc65;}function getCustomFields(_0x140511,_0x1538a4){var _0x11c3b6=[];var _0x14de77={'custom_fields':{}};if(_0x140511['length']>0x0){_[_0x0a9e('0x27')](_0x140511,function(_0x468813){if(_0x468813[_0x0a9e('0x28')]===_0x0a9e('0x29')&&_0x468813['nameField']&&!_0x468813[_0x0a9e('0x2a')]){_0x14de77[_0x468813[_0x0a9e('0x2b')][_0x0a9e('0x2c')]()]=_0x468813[_0x0a9e('0x2d')][_0x0a9e('0x2e')]();}else if(_0x468813[_0x0a9e('0x28')]===_0x0a9e('0x29')&&_0x468813[_0x0a9e('0x2f')]&&_0x468813[_0x0a9e('0x2a')]){_0x14de77['custom_fields'][_0x468813[_0x0a9e('0x2f')]]=_0x468813['content'][_0x0a9e('0x2e')]();}else if(_0x468813[_0x0a9e('0x28')]===_0x0a9e('0x30')&&_0x468813[_0x0a9e('0x31')]&&_0x468813[_0x0a9e('0x2f')]&&_0x468813['customField']){_0x1538a4[_0x468813[_0x0a9e('0x31')]]&&(_0x14de77[_0x0a9e('0x32')][_0x468813[_0x0a9e('0x2f')]]=_0x1538a4[_0x468813[_0x0a9e('0x31')]][_0x0a9e('0x2e')]());}else if(_0x468813[_0x0a9e('0x28')]===_0x0a9e('0x33')&&_0x468813[_0x0a9e('0x34')]&&_0x468813['Variable'][_0x0a9e('0x35')]&&_0x468813['idField']&&_0x468813[_0x0a9e('0x2a')]){_0x1538a4[_0x468813[_0x0a9e('0x34')][_0x0a9e('0x35')][_0x0a9e('0x2c')]()]&&(_0x14de77['custom_fields'][_0x468813[_0x0a9e('0x2f')]]=_0x1538a4[_0x468813[_0x0a9e('0x34')][_0x0a9e('0x35')][_0x0a9e('0x2c')]()]['toString']());}});}if(_0x14de77['priority']){_0x14de77[_0x0a9e('0x36')]=Number(_0x14de77['priority']);}return _0x14de77;}function getTicket(_0x24936a,_0x3d9717,_0x381c37,_0x1ef87a,_0x4f41ae){logger[_0x0a9e('0xb')](_0x0a9e('0x37'));var _0x3cae=_['merge']({'subject':intUtil[_0x0a9e('0x38')](_0x1ef87a[_0x0a9e('0x39')],_0x4f41ae,'\x20'),'type':_0x0a9e('0x3a'),'status':'new','labels':['xCALLY',_0x0a9e('0x3b'),_0x0a9e('0x3c')]['concat'](getTags(_0x1ef87a[_0x0a9e('0x3d')],_0x0a9e('0x35'))),'description':intUtil[_0x0a9e('0x38')](_0x1ef87a[_0x0a9e('0x3e')],_0x4f41ae,'\x0a'),'_links':{'assigned_user':{'href':util['format']('/api/v2/users/%d',_0x3d9717['id']),'class':_0x0a9e('0x3f')}},'message':{'direction':'in','body':intUtil[_0x0a9e('0x38')](_0x1ef87a['Descriptions'],_0x4f41ae,'\x0a')}},getCustomFields(_0x1ef87a[_0x0a9e('0x40')],_0x4f41ae));return request({'uri':util[_0x0a9e('0xd')](_0x0a9e('0x41'),_0x24936a['remoteUri'],_0x381c37['id']),'method':_0x0a9e('0x42'),'body':_0x3cae});}exports[_0x0a9e('0x43')]=function(_0x274e8e,_0x43dd5b,_0x13cb1f,_0xeaa5e5,_0x2881b3,_0x45a9b8){var _0x23b089,_0x3da2cd;_0x45a9b8[_0x0a9e('0x16')]=intUtil[_0x0a9e('0x44')](_0x45a9b8[_0x0a9e('0x16')]);_0x45a9b8[_0x0a9e('0x45')]=intUtil[_0x0a9e('0x44')](_0x45a9b8['serverUrl']);if(_0x2881b3&&_0x2881b3['monitor_format']){logger[_0x0a9e('0xb')](_0x0a9e('0x46'),_0x0a9e('0x47'));_0x43dd5b[_0x0a9e('0x48')]=util[_0x0a9e('0xd')](_0x0a9e('0x49'),_0x45a9b8[_0x0a9e('0x45')],_0x43dd5b[_0x0a9e('0x4a')],md5(_0x43dd5b[_0x0a9e('0x4a')]));}else{_0x43dd5b[_0x0a9e('0x48')]='';}headers[_0x0a9e('0x4b')]=getAuth(_0x45a9b8);return getUser(_0x45a9b8,_0xeaa5e5[_0x0a9e('0x4c')])['then'](function(_0x117c99){_0x23b089=_0x117c99;logger[_0x0a9e('0xb')](_0x0a9e('0x4d'),_0x23b089['id']);return getEndUser(_0x45a9b8,_0x43dd5b[_0x0a9e('0x4e')],_0x43dd5b[_0x0a9e('0x4f')]);})[_0x0a9e('0x12')](function(_0x21eb86){_0x3da2cd=_0x21eb86;logger[_0x0a9e('0xb')]('The\x20Enduser\x20ID\x20is:',_0x3da2cd['id']);return getTicket(_0x45a9b8,_0x23b089,_0x3da2cd,_0x13cb1f,_0x43dd5b);})[_0x0a9e('0x12')](function(_0x48fd45){if(_0x48fd45){logger[_0x0a9e('0xb')](_0x0a9e('0x50'));logger[_0x0a9e('0xb')]('The\x20Ticket\x20ID\x20is:',_0x48fd45['id']);switch(_0x45a9b8[_0x0a9e('0x28')]){case _0x0a9e('0x51'):logger[_0x0a9e('0xb')](_0x0a9e('0x46'),_0x0a9e('0x52'));emit(util[_0x0a9e('0xd')](_0x0a9e('0x53'),_0xeaa5e5['name']),_0x0a9e('0x54'),{'recordId':_0x48fd45['id']});break;case _0x0a9e('0x55'):logger[_0x0a9e('0xb')](_0x0a9e('0x46'),_0x0a9e('0x56'));emit(util[_0x0a9e('0xd')](_0x0a9e('0x53'),_0xeaa5e5[_0x0a9e('0x35')]),_0x0a9e('0x57'),{'uri':util['format'](_0x0a9e('0x58'),_0x48fd45['id'])});break;default:logger[_0x0a9e('0x59')]('[QUEUE]','Desk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x1adfee){console[_0x0a9e('0x59')](_0x1adfee);logger[_0x0a9e('0x59')](_0x0a9e('0x46'),JSON[_0x0a9e('0x19')](_0x1adfee));});};exports[_0x0a9e('0x5a')]=function(_0x2e5165,_0x375c18,_0x5d38ae,_0x4b1b9f,_0x53975a,_0x39d77d,_0x204173){var _0x14d602,_0x5bb3ed;_0x39d77d[_0x0a9e('0x16')]=intUtil[_0x0a9e('0x44')](_0x39d77d['remoteUri']);_0x39d77d['serverUrl']=intUtil[_0x0a9e('0x44')](_0x39d77d['serverUrl']);if(_0x204173&&_0x204173[_0x0a9e('0x5b')]&&_0x204173['recordingFormat']!==_0x0a9e('0x5c')){logger[_0x0a9e('0xb')](_0x0a9e('0x5d'),'Recording\x20is\x20enabled!');_0x375c18[_0x0a9e('0x48')]=util[_0x0a9e('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x39d77d['serverUrl'],_0x375c18[_0x0a9e('0x4a')],md5(_0x375c18[_0x0a9e('0x4a')]));}headers['Authorization']=getAuth(_0x39d77d);return getUser(_0x39d77d,_0x4b1b9f[_0x0a9e('0x4c')])['then'](function(_0x211ef9){_0x14d602=_0x211ef9;logger['info'](_0x0a9e('0x4d'),_0x14d602['id']);return getEndUser(_0x39d77d,_0x375c18['destcalleridname'],_0x375c18['destcalleridnum']);})['then'](function(_0x2da03c){_0x5bb3ed=_0x2da03c;logger['info'](_0x0a9e('0x5e'),_0x5bb3ed['id']);return getTicket(_0x39d77d,_0x14d602,_0x5bb3ed,_0x5d38ae,_0x375c18);})[_0x0a9e('0x12')](function(_0x3cfd00){if(_0x3cfd00){logger[_0x0a9e('0xb')](_0x0a9e('0x50'));logger[_0x0a9e('0xb')](_0x0a9e('0x5f'),_0x3cfd00['id']);switch(_0x39d77d[_0x0a9e('0x28')]){case'integrationTab':logger[_0x0a9e('0xb')](_0x0a9e('0x46'),_0x0a9e('0x52'));emit(util[_0x0a9e('0xd')](_0x0a9e('0x53'),_0x4b1b9f[_0x0a9e('0x35')]),'trigger:desk:display',{'recordId':_0x3cfd00['id']});break;case _0x0a9e('0x55'):logger[_0x0a9e('0xb')]('[QUEUE]',_0x0a9e('0x56'));emit(util['format'](_0x0a9e('0x53'),_0x4b1b9f['name']),'trigger:browser:url',{'uri':util['format'](_0x0a9e('0x60'),_0x39d77d['remoteUri'],_0x3cfd00['id'])});break;default:logger[_0x0a9e('0x59')](_0x0a9e('0x5d'),_0x0a9e('0x61'));}}})[_0x0a9e('0x62')](function(_0x1cca9f){logger[_0x0a9e('0x59')]('[OUTBOUND]',JSON[_0x0a9e('0x19')](_0x1cca9f));});};exports['unmanaged']=function(_0xca4ade,_0x1f07cb,_0x51aaf7,_0x5adf8f,_0x453360,_0x156f1c){var _0x119677,_0x32e134;_0x156f1c['remoteUri']=intUtil[_0x0a9e('0x44')](_0x156f1c[_0x0a9e('0x16')]);_0x156f1c['serverUrl']=intUtil[_0x0a9e('0x44')](_0x156f1c[_0x0a9e('0x45')]);if(_0x453360&&_0x453360[_0x0a9e('0x63')]){logger[_0x0a9e('0xb')]('['+_0x1f07cb[_0x0a9e('0x64')]['toUpperCase']()+']',_0x0a9e('0x47'));_0x1f07cb[_0x0a9e('0x48')]=util[_0x0a9e('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x156f1c[_0x0a9e('0x45')],_0x1f07cb['uniqueid'],md5(_0x1f07cb['uniqueid']));}else{_0x1f07cb[_0x0a9e('0x48')]='';}headers[_0x0a9e('0x4b')]=getAuth(_0x156f1c);return getUser(_0x156f1c)[_0x0a9e('0x12')](function(_0x19c995){_0x119677=_0x19c995;logger[_0x0a9e('0xb')](_0x0a9e('0x4d'),_0x119677['id']);return getEndUser(_0x156f1c,_0x1f07cb[_0x0a9e('0x4e')],_0x1f07cb[_0x0a9e('0x4f')]);})[_0x0a9e('0x12')](function(_0x1cc4f3){_0x32e134=_0x1cc4f3;logger[_0x0a9e('0xb')](_0x0a9e('0x5e'),_0x32e134['id']);return getTicket(_0x156f1c,_0x119677,_0x32e134,_0x51aaf7,_0x1f07cb);})[_0x0a9e('0x12')](function(_0x2b8192){if(_0x2b8192){logger[_0x0a9e('0xb')](_0x0a9e('0x50'));logger[_0x0a9e('0xb')](_0x0a9e('0x5f'),_0x2b8192['id']);}})['catch'](function(_0x1b0b98){logger[_0x0a9e('0x59')]('['+_0x1f07cb[_0x0a9e('0x64')]['toUpperCase']()+']',JSON[_0x0a9e('0x19')](_0x1b0b98));});};
\ No newline at end of file
+var _0x4eec=['_embedded','entries','then','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','debug','[HTTP]','stringify','authType','basic','%s:%s','username','password','%s/token:%s','token','Basic\x20%s','toString','base64','Searching\x20enduser\x20with\x20phone','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','work','length','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','variable','variableName','Variable','name','custom_fields','priority','Creating\x20new\x20ticket...','merge','getString','Subjects','new','xCALLY','CTI','Descriptions','/api/v2/users/%d','user','Fields','%s/customers/%d/cases','queue','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','https://xcally.desk.com/web/agent/case/%d','outbound','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','newTab','%s/agent/tickets/%s','error','Desk\x20account\x20type\x20not\x20recognized','catch','unmanaged','lastevent','toUpperCase','md5','ioredis','../../../../config/environment','../../../../config/logger','desk','defaults','localhost','socket.io-emitter','redis','emit','application/json','validateEmail','info','Getting\x20agent\x20with\x20email','format','%s/users','remoteUri','total_entries','find'];(function(_0x521bf6,_0x22adcd){var _0x1ffd15=function(_0x33f2dc){while(--_0x33f2dc){_0x521bf6['push'](_0x521bf6['shift']());}};_0x1ffd15(++_0x22adcd);}(_0x4eec,0x12b));var _0xc4ee=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x4eec[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0xc4ee('0x0'));var util=require('util');var Redis=require(_0xc4ee('0x1'));var intUtil=require('./util');var config=require(_0xc4ee('0x2'));var logger=require(_0xc4ee('0x3'))(_0xc4ee('0x4'));config['redis']=_[_0xc4ee('0x5')](config['redis'],{'host':_0xc4ee('0x6'),'port':0x18eb});var io=require(_0xc4ee('0x7'))(new Redis(config[_0xc4ee('0x8')]));function emit(_0x596002,_0x1126fb,_0x315f32){io['to'](_0x596002)[_0xc4ee('0x9')](_0x1126fb,_0x315f32);}var headers={'Content-Type':_0xc4ee('0xa'),'Accept':_0xc4ee('0xa')};function getUser(_0x5c6b90,_0x416ac9){if(intUtil[_0xc4ee('0xb')](_0x416ac9)===!![]){logger[_0xc4ee('0xc')](_0xc4ee('0xd'),_0x416ac9);return request({'uri':util[_0xc4ee('0xe')](_0xc4ee('0xf'),_0x5c6b90[_0xc4ee('0x10')])})['then'](function(_0x16386e){if(_0x16386e[_0xc4ee('0x11')]){return _[_0xc4ee('0x12')](_0x16386e[_0xc4ee('0x13')][_0xc4ee('0x14')],{'email':_0x416ac9});}})[_0xc4ee('0x15')](function(_0x3b6524){if(_0x3b6524){logger[_0xc4ee('0xc')](_0xc4ee('0x16'));return _0x3b6524;}else{logger[_0xc4ee('0xc')](_0xc4ee('0x17'));return request({'uri':util[_0xc4ee('0xe')]('%s/users/me',_0x5c6b90['remoteUri'])});}});}else{logger['info']('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc4ee('0xe')](_0xc4ee('0x18'),_0x5c6b90[_0xc4ee('0x10')])});}}function request(_0xb5bc8d){logger[_0xc4ee('0x19')](_0xc4ee('0x1a'),JSON[_0xc4ee('0x1b')](_0xb5bc8d));return rp(_[_0xc4ee('0x5')](_0xb5bc8d,{'method':'GET','headers':headers,'json':!![]}));}function getAuth(_0x223bdb){var _0x40c793;if(_0x223bdb[_0xc4ee('0x1c')]===_0xc4ee('0x1d')){_0x40c793=util[_0xc4ee('0xe')](_0xc4ee('0x1e'),_0x223bdb[_0xc4ee('0x1f')],_0x223bdb[_0xc4ee('0x20')]);}else if(_0x223bdb['authType']==='token'){_0x40c793=util[_0xc4ee('0xe')](_0xc4ee('0x21'),_0x223bdb['username'],_0x223bdb[_0xc4ee('0x22')]);}return util['format'](_0xc4ee('0x23'),new Buffer(_0x40c793)[_0xc4ee('0x24')](_0xc4ee('0x25')));}function getEndUser(_0x11e174,_0xef5ba2,_0x2ab12e){logger[_0xc4ee('0xc')](_0xc4ee('0x26'),_0x2ab12e);return request({'uri':util[_0xc4ee('0xe')]('%s/customers/search',_0x11e174[_0xc4ee('0x10')]),'qs':{'phone':_0x2ab12e}})['then'](function(_0x3d28b3){if(_0x3d28b3[_0xc4ee('0x11')]){logger[_0xc4ee('0xc')](_0xc4ee('0x27'));return _0x3d28b3[_0xc4ee('0x13')][_0xc4ee('0x14')][0x0];}else{logger['info'](_0xc4ee('0x28'));return request({'uri':util[_0xc4ee('0xe')]('%s/customers',_0x11e174[_0xc4ee('0x10')]),'method':_0xc4ee('0x29'),'body':{'first_name':_0xef5ba2,'title':_0xef5ba2,'phone_numbers':[{'type':_0xc4ee('0x2a'),'value':_0x2ab12e}]}});}});}function getTags(_0x11baa3,_0x3c0d9b){var _0x1a732c=[];if(_0x11baa3&&_0x11baa3[_0xc4ee('0x2b')]>0x0){_0x1a732c=_['map'](_0x11baa3,_0x3c0d9b);}return _0x1a732c;}function getCustomFields(_0xe8ea01,_0x3b42f0){var _0x3d9ee7=[];var _0x4bee06={'custom_fields':{}};if(_0xe8ea01[_0xc4ee('0x2b')]>0x0){_[_0xc4ee('0x2c')](_0xe8ea01,function(_0xd307e5){if(_[_0xc4ee('0x2d')]([_0xc4ee('0x2e'),_0xc4ee('0x2f')],_0xd307e5[_0xc4ee('0x30')])&&_0xd307e5[_0xc4ee('0x31')]&&!_0xd307e5[_0xc4ee('0x32')]){_0x4bee06[_0xd307e5[_0xc4ee('0x31')][_0xc4ee('0x33')]()]=_0xd307e5[_0xc4ee('0x34')]['toString']();}else if(_[_0xc4ee('0x2d')]([_0xc4ee('0x2e'),_0xc4ee('0x2f')],_0xd307e5['type'])&&_0xd307e5[_0xc4ee('0x35')]&&_0xd307e5['customField']){_0x4bee06['custom_fields'][_0xd307e5[_0xc4ee('0x35')]]=_0xd307e5['content'][_0xc4ee('0x24')]();}else if(_0xd307e5[_0xc4ee('0x30')]===_0xc4ee('0x36')&&_0xd307e5[_0xc4ee('0x37')]&&_0xd307e5[_0xc4ee('0x35')]&&_0xd307e5[_0xc4ee('0x32')]){_0x3b42f0[_0xd307e5[_0xc4ee('0x37')]]&&(_0x4bee06['custom_fields'][_0xd307e5[_0xc4ee('0x35')]]=_0x3b42f0[_0xd307e5['variableName']][_0xc4ee('0x24')]());}else if(_0xd307e5[_0xc4ee('0x30')]==='customVariable'&&_0xd307e5['Variable']&&_0xd307e5[_0xc4ee('0x38')]['name']&&_0xd307e5['idField']&&_0xd307e5[_0xc4ee('0x32')]){_0x3b42f0[_0xd307e5[_0xc4ee('0x38')][_0xc4ee('0x39')][_0xc4ee('0x33')]()]&&(_0x4bee06[_0xc4ee('0x3a')][_0xd307e5[_0xc4ee('0x35')]]=_0x3b42f0[_0xd307e5[_0xc4ee('0x38')][_0xc4ee('0x39')][_0xc4ee('0x33')]()]['toString']());}});}if(_0x4bee06[_0xc4ee('0x3b')]){_0x4bee06[_0xc4ee('0x3b')]=Number(_0x4bee06['priority']);}return _0x4bee06;}function getTicket(_0x53bb54,_0x17e111,_0x2d9fa0,_0x2ffd21,_0xd89697){logger[_0xc4ee('0xc')](_0xc4ee('0x3c'));var _0x28bf30=_[_0xc4ee('0x3d')]({'subject':intUtil[_0xc4ee('0x3e')](_0x2ffd21[_0xc4ee('0x3f')],_0xd89697,'\x20'),'type':'phone','status':_0xc4ee('0x40'),'labels':[_0xc4ee('0x41'),'Motion',_0xc4ee('0x42')]['concat'](getTags(_0x2ffd21['Tags'],_0xc4ee('0x39'))),'description':intUtil[_0xc4ee('0x3e')](_0x2ffd21[_0xc4ee('0x43')],_0xd89697,'\x0a'),'_links':{'assigned_user':{'href':util[_0xc4ee('0xe')](_0xc4ee('0x44'),_0x17e111['id']),'class':_0xc4ee('0x45')}},'message':{'direction':'in','body':intUtil[_0xc4ee('0x3e')](_0x2ffd21['Descriptions'],_0xd89697,'\x0a')}},getCustomFields(_0x2ffd21[_0xc4ee('0x46')],_0xd89697));return request({'uri':util[_0xc4ee('0xe')](_0xc4ee('0x47'),_0x53bb54[_0xc4ee('0x10')],_0x2d9fa0['id']),'method':_0xc4ee('0x29'),'body':_0x28bf30});}exports[_0xc4ee('0x48')]=function(_0x327168,_0x4c7c10,_0x10fd96,_0x748b72,_0x339f87,_0x23dd94){var _0x22deed,_0x3bb4e1;_0x23dd94[_0xc4ee('0x10')]=intUtil['stripTrailingSlash'](_0x23dd94[_0xc4ee('0x10')]);_0x23dd94[_0xc4ee('0x49')]=intUtil[_0xc4ee('0x4a')](_0x23dd94[_0xc4ee('0x49')]);if(_0x339f87&&_0x339f87[_0xc4ee('0x4b')]){logger[_0xc4ee('0xc')](_0xc4ee('0x4c'),_0xc4ee('0x4d'));_0x4c7c10[_0xc4ee('0x4e')]=util[_0xc4ee('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x23dd94[_0xc4ee('0x49')],_0x4c7c10[_0xc4ee('0x4f')],md5(_0x4c7c10[_0xc4ee('0x4f')]));}else{_0x4c7c10[_0xc4ee('0x4e')]='';}headers[_0xc4ee('0x50')]=getAuth(_0x23dd94);return getUser(_0x23dd94,_0x748b72[_0xc4ee('0x51')])[_0xc4ee('0x15')](function(_0x5ee337){_0x22deed=_0x5ee337;logger[_0xc4ee('0xc')]('The\x20User\x20ID\x20is:',_0x22deed['id']);return getEndUser(_0x23dd94,_0x4c7c10[_0xc4ee('0x52')],_0x4c7c10[_0xc4ee('0x53')]);})[_0xc4ee('0x15')](function(_0xb06027){_0x3bb4e1=_0xb06027;logger['info'](_0xc4ee('0x54'),_0x3bb4e1['id']);return getTicket(_0x23dd94,_0x22deed,_0x3bb4e1,_0x10fd96,_0x4c7c10);})[_0xc4ee('0x15')](function(_0x5cb8f0){if(_0x5cb8f0){logger[_0xc4ee('0xc')]('Ticket\x20created!');logger[_0xc4ee('0xc')](_0xc4ee('0x55'),_0x5cb8f0['id']);switch(_0x23dd94[_0xc4ee('0x30')]){case _0xc4ee('0x56'):logger[_0xc4ee('0xc')](_0xc4ee('0x4c'),_0xc4ee('0x57'));emit(util[_0xc4ee('0xe')]('user:%s',_0x748b72[_0xc4ee('0x39')]),'trigger:desk:display',{'recordId':_0x5cb8f0['id']});break;case'newTab':logger[_0xc4ee('0xc')](_0xc4ee('0x4c'),_0xc4ee('0x58'));emit(util[_0xc4ee('0xe')](_0xc4ee('0x59'),_0x748b72[_0xc4ee('0x39')]),'trigger:browser:url',{'uri':util[_0xc4ee('0xe')](_0xc4ee('0x5a'),_0x5cb8f0['id'])});break;default:logger['error'](_0xc4ee('0x4c'),'Desk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x226d92){console['error'](_0x226d92);logger['error']('[QUEUE]',JSON['stringify'](_0x226d92));});};exports[_0xc4ee('0x5b')]=function(_0x25bf7c,_0x30c944,_0x48c3b9,_0x20a2d9,_0x1bd128,_0x449069,_0x8598fc){var _0xcb021c,_0x2ace65;_0x449069[_0xc4ee('0x10')]=intUtil[_0xc4ee('0x4a')](_0x449069[_0xc4ee('0x10')]);_0x449069['serverUrl']=intUtil[_0xc4ee('0x4a')](_0x449069[_0xc4ee('0x49')]);if(_0x8598fc&&_0x8598fc['recordingFormat']&&_0x8598fc['recordingFormat']!==_0xc4ee('0x5c')){logger[_0xc4ee('0xc')](_0xc4ee('0x5d'),'Recording\x20is\x20enabled!');_0x30c944['recordingURL']=util[_0xc4ee('0xe')](_0xc4ee('0x5e'),_0x449069[_0xc4ee('0x49')],_0x30c944['uniqueid'],md5(_0x30c944['uniqueid']));}headers['Authorization']=getAuth(_0x449069);return getUser(_0x449069,_0x20a2d9[_0xc4ee('0x51')])[_0xc4ee('0x15')](function(_0x55a7fd){_0xcb021c=_0x55a7fd;logger[_0xc4ee('0xc')](_0xc4ee('0x5f'),_0xcb021c['id']);return getEndUser(_0x449069,_0x30c944[_0xc4ee('0x60')],_0x30c944[_0xc4ee('0x61')]);})[_0xc4ee('0x15')](function(_0x4746a3){_0x2ace65=_0x4746a3;logger[_0xc4ee('0xc')](_0xc4ee('0x54'),_0x2ace65['id']);return getTicket(_0x449069,_0xcb021c,_0x2ace65,_0x48c3b9,_0x30c944);})[_0xc4ee('0x15')](function(_0x4e8d26){if(_0x4e8d26){logger['info']('Ticket\x20created!');logger['info'](_0xc4ee('0x55'),_0x4e8d26['id']);switch(_0x449069[_0xc4ee('0x30')]){case _0xc4ee('0x56'):logger['info']('[QUEUE]','Displaying\x20ticket\x20to\x20agent...');emit(util[_0xc4ee('0xe')](_0xc4ee('0x59'),_0x20a2d9[_0xc4ee('0x39')]),'trigger:desk:display',{'recordId':_0x4e8d26['id']});break;case _0xc4ee('0x62'):logger[_0xc4ee('0xc')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc4ee('0xe')](_0xc4ee('0x59'),_0x20a2d9[_0xc4ee('0x39')]),'trigger:browser:url',{'uri':util['format'](_0xc4ee('0x63'),_0x449069[_0xc4ee('0x10')],_0x4e8d26['id'])});break;default:logger[_0xc4ee('0x64')](_0xc4ee('0x5d'),_0xc4ee('0x65'));}}})[_0xc4ee('0x66')](function(_0x38fa0c){logger[_0xc4ee('0x64')](_0xc4ee('0x5d'),JSON[_0xc4ee('0x1b')](_0x38fa0c));});};exports[_0xc4ee('0x67')]=function(_0x27f4a1,_0x35e293,_0x5d1851,_0x36702f,_0x366398,_0x4bdfeb){var _0x336601,_0x4963c7;_0x4bdfeb[_0xc4ee('0x10')]=intUtil[_0xc4ee('0x4a')](_0x4bdfeb[_0xc4ee('0x10')]);_0x4bdfeb[_0xc4ee('0x49')]=intUtil[_0xc4ee('0x4a')](_0x4bdfeb[_0xc4ee('0x49')]);if(_0x366398&&_0x366398['monitor_format']){logger[_0xc4ee('0xc')]('['+_0x35e293[_0xc4ee('0x68')][_0xc4ee('0x69')]()+']',_0xc4ee('0x4d'));_0x35e293['recordingURL']=util[_0xc4ee('0xe')](_0xc4ee('0x5e'),_0x4bdfeb[_0xc4ee('0x49')],_0x35e293[_0xc4ee('0x4f')],md5(_0x35e293[_0xc4ee('0x4f')]));}else{_0x35e293[_0xc4ee('0x4e')]='';}headers['Authorization']=getAuth(_0x4bdfeb);return getUser(_0x4bdfeb)['then'](function(_0x1f1a9e){_0x336601=_0x1f1a9e;logger[_0xc4ee('0xc')](_0xc4ee('0x5f'),_0x336601['id']);return getEndUser(_0x4bdfeb,_0x35e293[_0xc4ee('0x52')],_0x35e293['calleridnum']);})[_0xc4ee('0x15')](function(_0x19f5be){_0x4963c7=_0x19f5be;logger[_0xc4ee('0xc')]('The\x20Enduser\x20ID\x20is:',_0x4963c7['id']);return getTicket(_0x4bdfeb,_0x336601,_0x4963c7,_0x5d1851,_0x35e293);})[_0xc4ee('0x15')](function(_0x374ec4){if(_0x374ec4){logger['info']('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x374ec4['id']);}})[_0xc4ee('0x66')](function(_0x727782){logger[_0xc4ee('0x64')]('['+_0x35e293['lastevent']['toUpperCase']()+']',JSON[_0xc4ee('0x1b')](_0x727782));});};
\ No newline at end of file