// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x351d=['new','xCALLY','Motion','CTI','Tags','Descriptions','/api/v2/users/%d','user','getString','%s/customers/%d/cases','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:desk:display','newTab','error','Desk\x20account\x20type\x20not\x20recognized','outbound','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','destcalleridname','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','trigger:browser:url','%s/agent/tickets/%s','catch','[ABANDONED]','lodash','md5','util','ioredis','../../../../config/environment','desk','redis','localhost','socket.io-emitter','emit','application/json','info','Getting\x20agent\x20with\x20email','%s/users','remoteUri','_embedded','entries','then','Agent\x20found!','format','%s/users/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','debug','stringify','defaults','GET','authType','basic','username','token','%s/token:%s','Basic\x20%s','base64','Searching\x20enduser\x20with\x20phone','total_entries','Enduser\x20found!','POST','length','map','type','string','nameField','customField','toLowerCase','content','toString','idField','custom_fields','variable','variableName','customVariable','Variable','name','priority','Creating\x20new\x20ticket...','merge','Subjects','phone'];(function(_0x2d7f0e,_0x3e6fbd){var _0x110b07=function(_0x557b00){while(--_0x557b00){_0x2d7f0e['push'](_0x2d7f0e['shift']());}};_0x110b07(++_0x3e6fbd);}(_0x351d,0x90));var _0xd351=function(_0x3876b8,_0x56ab35){_0x3876b8=_0x3876b8-0x0;var _0x1db290=_0x351d[_0x3876b8];return _0x1db290;};'use strict';var _=require(_0xd351('0x0'));var rp=require('request-promise');var md5=require(_0xd351('0x1'));var util=require(_0xd351('0x2'));var Redis=require(_0xd351('0x3'));var intUtil=require('./util');var config=require(_0xd351('0x4'));var logger=require('../../../../config/logger')(_0xd351('0x5'));config[_0xd351('0x6')]=_['defaults'](config[_0xd351('0x6')],{'host':_0xd351('0x7'),'port':0x18eb});var io=require(_0xd351('0x8'))(new Redis(config['redis']));function emit(_0x16b3f7,_0x235aa0,_0x4e1b06){io['to'](_0x16b3f7)[_0xd351('0x9')](_0x235aa0,_0x4e1b06);}var headers={'Content-Type':_0xd351('0xa'),'Accept':'application/json'};function getUser(_0x586c60,_0x44bf81){if(intUtil['validateEmail'](_0x44bf81)===!![]){logger[_0xd351('0xb')](_0xd351('0xc'),_0x44bf81);return request({'uri':util['format'](_0xd351('0xd'),_0x586c60[_0xd351('0xe')])})['then'](function(_0x12f262){if(_0x12f262['total_entries']){return _['find'](_0x12f262[_0xd351('0xf')][_0xd351('0x10')],{'email':_0x44bf81});}})[_0xd351('0x11')](function(_0x1eb2a9){if(_0x1eb2a9){logger['info'](_0xd351('0x12'));return _0x1eb2a9;}else{logger[_0xd351('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xd351('0x13')](_0xd351('0x14'),_0x586c60[_0xd351('0xe')])});}});}else{logger[_0xd351('0xb')](_0xd351('0x15'));return request({'uri':util['format'](_0xd351('0x14'),_0x586c60['remoteUri'])});}}function request(_0x5bdc03){logger[_0xd351('0x16')]('[HTTP]',JSON[_0xd351('0x17')](_0x5bdc03));return rp(_[_0xd351('0x18')](_0x5bdc03,{'method':_0xd351('0x19'),'headers':headers,'json':!![]}));}function getAuth(_0x4c6693){var _0x1e1a3c;if(_0x4c6693[_0xd351('0x1a')]===_0xd351('0x1b')){_0x1e1a3c=util[_0xd351('0x13')]('%s:%s',_0x4c6693[_0xd351('0x1c')],_0x4c6693['password']);}else if(_0x4c6693['authType']===_0xd351('0x1d')){_0x1e1a3c=util['format'](_0xd351('0x1e'),_0x4c6693[_0xd351('0x1c')],_0x4c6693[_0xd351('0x1d')]);}return util[_0xd351('0x13')](_0xd351('0x1f'),new Buffer(_0x1e1a3c)['toString'](_0xd351('0x20')));}function getEndUser(_0xbbc58,_0x241265,_0x4e447f){logger[_0xd351('0xb')](_0xd351('0x21'),_0x4e447f);return request({'uri':util[_0xd351('0x13')]('%s/customers/search',_0xbbc58[_0xd351('0xe')]),'qs':{'phone':_0x4e447f}})[_0xd351('0x11')](function(_0x4626c4){if(_0x4626c4[_0xd351('0x22')]){logger['info'](_0xd351('0x23'));return _0x4626c4['_embedded'][_0xd351('0x10')][0x0];}else{logger[_0xd351('0xb')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0xd351('0x13')]('%s/customers',_0xbbc58['remoteUri']),'method':_0xd351('0x24'),'body':{'first_name':_0x241265,'title':_0x241265,'phone_numbers':[{'type':'work','value':_0x4e447f}]}});}});}function getTags(_0x546e67,_0x134580){var _0x555a50=[];if(_0x546e67&&_0x546e67[_0xd351('0x25')]>0x0){_0x555a50=_[_0xd351('0x26')](_0x546e67,_0x134580);}return _0x555a50;}function getCustomFields(_0x407b50,_0x4d3f48){var _0x71ce9c=[];var _0x4aa902={'custom_fields':{}};if(_0x407b50[_0xd351('0x25')]>0x0){_['forEach'](_0x407b50,function(_0x5f07b1){if(_0x5f07b1[_0xd351('0x27')]===_0xd351('0x28')&&_0x5f07b1[_0xd351('0x29')]&&!_0x5f07b1[_0xd351('0x2a')]){_0x4aa902[_0x5f07b1['nameField'][_0xd351('0x2b')]()]=_0x5f07b1[_0xd351('0x2c')][_0xd351('0x2d')]();}else if(_0x5f07b1[_0xd351('0x27')]===_0xd351('0x28')&&_0x5f07b1[_0xd351('0x2e')]&&_0x5f07b1[_0xd351('0x2a')]){_0x4aa902[_0xd351('0x2f')][_0x5f07b1[_0xd351('0x2e')]]=_0x5f07b1['content'][_0xd351('0x2d')]();}else if(_0x5f07b1[_0xd351('0x27')]===_0xd351('0x30')&&_0x5f07b1[_0xd351('0x31')]&&_0x5f07b1['idField']&&_0x5f07b1[_0xd351('0x2a')]){_0x4d3f48[_0x5f07b1[_0xd351('0x31')]]&&(_0x4aa902[_0xd351('0x2f')][_0x5f07b1[_0xd351('0x2e')]]=_0x4d3f48[_0x5f07b1[_0xd351('0x31')]][_0xd351('0x2d')]());}else if(_0x5f07b1[_0xd351('0x27')]===_0xd351('0x32')&&_0x5f07b1[_0xd351('0x33')]&&_0x5f07b1['Variable']['name']&&_0x5f07b1[_0xd351('0x2e')]&&_0x5f07b1[_0xd351('0x2a')]){_0x4d3f48[_0x5f07b1[_0xd351('0x33')][_0xd351('0x34')][_0xd351('0x2b')]()]&&(_0x4aa902[_0xd351('0x2f')][_0x5f07b1['idField']]=_0x4d3f48[_0x5f07b1['Variable'][_0xd351('0x34')]['toLowerCase']()][_0xd351('0x2d')]());}});}if(_0x4aa902[_0xd351('0x35')]){_0x4aa902[_0xd351('0x35')]=Number(_0x4aa902[_0xd351('0x35')]);}return _0x4aa902;}function getTicket(_0x33307,_0x134311,_0xeada4a,_0x8909e6,_0x302e89){logger[_0xd351('0xb')](_0xd351('0x36'));var _0x4b15db=_[_0xd351('0x37')]({'subject':intUtil['getString'](_0x8909e6[_0xd351('0x38')],_0x302e89,'\x20'),'type':_0xd351('0x39'),'status':_0xd351('0x3a'),'labels':[_0xd351('0x3b'),_0xd351('0x3c'),_0xd351('0x3d')]['concat'](getTags(_0x8909e6[_0xd351('0x3e')],_0xd351('0x34'))),'description':intUtil['getString'](_0x8909e6[_0xd351('0x3f')],_0x302e89,'\x0a'),'_links':{'assigned_user':{'href':util[_0xd351('0x13')](_0xd351('0x40'),_0x134311['id']),'class':_0xd351('0x41')}},'message':{'direction':'in','body':intUtil[_0xd351('0x42')](_0x8909e6['Descriptions'],_0x302e89,'\x0a')}},getCustomFields(_0x8909e6['Fields'],_0x302e89));return request({'uri':util[_0xd351('0x13')](_0xd351('0x43'),_0x33307['remoteUri'],_0xeada4a['id']),'method':'POST','body':_0x4b15db});}exports[_0xd351('0x44')]=function(_0x136545,_0x4ff06a,_0x570d57,_0x46af23,_0x18f9d1,_0x3b8526){var _0x456e06,_0x5fe6b0;_0x3b8526[_0xd351('0xe')]=intUtil[_0xd351('0x45')](_0x3b8526[_0xd351('0xe')]);_0x3b8526[_0xd351('0x46')]=intUtil['stripTrailingSlash'](_0x3b8526['serverUrl']);if(_0x18f9d1&&_0x18f9d1[_0xd351('0x47')]){logger[_0xd351('0xb')](_0xd351('0x48'),_0xd351('0x49'));_0x4ff06a[_0xd351('0x4a')]=util[_0xd351('0x13')](_0xd351('0x4b'),_0x3b8526[_0xd351('0x46')],_0x4ff06a[_0xd351('0x4c')],md5(_0x4ff06a[_0xd351('0x4c')]));}else{_0x4ff06a[_0xd351('0x4a')]='';}headers[_0xd351('0x4d')]=getAuth(_0x3b8526);return getUser(_0x3b8526,_0x46af23[_0xd351('0x4e')])[_0xd351('0x11')](function(_0x316210){_0x456e06=_0x316210;logger[_0xd351('0xb')]('The\x20User\x20ID\x20is:',_0x456e06['id']);return getEndUser(_0x3b8526,_0x4ff06a[_0xd351('0x4f')],_0x4ff06a[_0xd351('0x50')]);})[_0xd351('0x11')](function(_0x56616f){_0x5fe6b0=_0x56616f;logger[_0xd351('0xb')](_0xd351('0x51'),_0x5fe6b0['id']);return getTicket(_0x3b8526,_0x456e06,_0x5fe6b0,_0x570d57,_0x4ff06a);})[_0xd351('0x11')](function(_0x15adcb){if(_0x15adcb){logger[_0xd351('0xb')]('Ticket\x20created!');logger[_0xd351('0xb')]('The\x20Ticket\x20ID\x20is:',_0x15adcb['id']);switch(_0x3b8526[_0xd351('0x27')]){case _0xd351('0x52'):logger['info']('[QUEUE]',_0xd351('0x53'));emit(util[_0xd351('0x13')](_0xd351('0x54'),_0x46af23['name']),_0xd351('0x55'),{'recordId':_0x15adcb['id']});break;case _0xd351('0x56'):logger['info'](_0xd351('0x48'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xd351('0x13')](_0xd351('0x54'),_0x46af23['name']),'trigger:browser:url',{'uri':util[_0xd351('0x13')]('https://xcally.desk.com/web/agent/case/%d',_0x15adcb['id'])});break;default:logger[_0xd351('0x57')](_0xd351('0x48'),_0xd351('0x58'));}}})['catch'](function(_0x3e281c){console['error'](_0x3e281c);logger['error']('[QUEUE]',JSON[_0xd351('0x17')](_0x3e281c));});};exports[_0xd351('0x59')]=function(_0x334029,_0x5a2e9b,_0x554e3a,_0x1748f0,_0x42f248,_0x51a53e,_0x2a87cf){var _0x202bc4,_0x574e08;_0x51a53e[_0xd351('0xe')]=intUtil['stripTrailingSlash'](_0x51a53e[_0xd351('0xe')]);_0x51a53e['serverUrl']=intUtil[_0xd351('0x45')](_0x51a53e[_0xd351('0x46')]);if(_0x2a87cf&&_0x2a87cf[_0xd351('0x5a')]&&_0x2a87cf[_0xd351('0x5a')]!==_0xd351('0x5b')){logger[_0xd351('0xb')](_0xd351('0x5c'),'Recording\x20is\x20enabled!');_0x5a2e9b['recordingURL']=util[_0xd351('0x13')](_0xd351('0x4b'),_0x51a53e['serverUrl'],_0x5a2e9b[_0xd351('0x4c')],md5(_0x5a2e9b[_0xd351('0x4c')]));}headers[_0xd351('0x4d')]=getAuth(_0x51a53e);return getUser(_0x51a53e,_0x1748f0['email'])[_0xd351('0x11')](function(_0x5e2dac){_0x202bc4=_0x5e2dac;logger['info'](_0xd351('0x5d'),_0x202bc4['id']);return getEndUser(_0x51a53e,_0x5a2e9b[_0xd351('0x5e')],_0x5a2e9b['destcalleridnum']);})[_0xd351('0x11')](function(_0x399465){_0x574e08=_0x399465;logger[_0xd351('0xb')](_0xd351('0x51'),_0x574e08['id']);return getTicket(_0x51a53e,_0x202bc4,_0x574e08,_0x554e3a,_0x5a2e9b);})[_0xd351('0x11')](function(_0x2dc745){if(_0x2dc745){logger['info'](_0xd351('0x5f'));logger[_0xd351('0xb')](_0xd351('0x60'),_0x2dc745['id']);switch(_0x51a53e[_0xd351('0x27')]){case _0xd351('0x52'):logger[_0xd351('0xb')](_0xd351('0x48'),'Displaying\x20ticket\x20to\x20agent...');emit(util[_0xd351('0x13')]('user:%s',_0x1748f0[_0xd351('0x34')]),_0xd351('0x55'),{'recordId':_0x2dc745['id']});break;case _0xd351('0x56'):logger[_0xd351('0xb')](_0xd351('0x48'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xd351('0x13')]('user:%s',_0x1748f0[_0xd351('0x34')]),_0xd351('0x61'),{'uri':util[_0xd351('0x13')](_0xd351('0x62'),_0x51a53e[_0xd351('0xe')],_0x2dc745['id'])});break;default:logger['error']('[OUTBOUND]',_0xd351('0x58'));}}})[_0xd351('0x63')](function(_0x4b9367){logger[_0xd351('0x57')](_0xd351('0x5c'),JSON[_0xd351('0x17')](_0x4b9367));});};exports['abandoned']=function(_0x2b47ab,_0xbf46c8,_0x284d12,_0x5dbdef,_0x5d13ec,_0x508e5f){var _0x40c78b,_0x126c51;_0x508e5f[_0xd351('0xe')]=intUtil[_0xd351('0x45')](_0x508e5f[_0xd351('0xe')]);_0x508e5f[_0xd351('0x46')]=intUtil[_0xd351('0x45')](_0x508e5f['serverUrl']);if(_0x5d13ec&&_0x5d13ec[_0xd351('0x47')]){logger['info']('[ABANDONED]',_0xd351('0x49'));_0xbf46c8[_0xd351('0x4a')]=util['format'](_0xd351('0x4b'),_0x508e5f['serverUrl'],_0xbf46c8['uniqueid'],md5(_0xbf46c8['uniqueid']));}else{_0xbf46c8[_0xd351('0x4a')]='';}headers[_0xd351('0x4d')]=getAuth(_0x508e5f);return getUser(_0x508e5f)[_0xd351('0x11')](function(_0x4a946d){_0x40c78b=_0x4a946d;logger[_0xd351('0xb')](_0xd351('0x5d'),_0x40c78b['id']);return getEndUser(_0x508e5f,_0xbf46c8[_0xd351('0x4f')],_0xbf46c8[_0xd351('0x50')]);})[_0xd351('0x11')](function(_0x475534){_0x126c51=_0x475534;logger[_0xd351('0xb')](_0xd351('0x51'),_0x126c51['id']);return getTicket(_0x508e5f,_0x40c78b,_0x126c51,_0x284d12,_0xbf46c8);})[_0xd351('0x11')](function(_0x22672){if(_0x22672){logger[_0xd351('0xb')]('Ticket\x20created!');logger[_0xd351('0xb')](_0xd351('0x60'),_0x22672['id']);}})[_0xd351('0x63')](function(_0xcc7a10){logger[_0xd351('0x57')](_0xd351('0x64'),JSON['stringify'](_0xcc7a10));});};
\ No newline at end of file
+var _0x4eec=['_embedded','entries','then','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','debug','[HTTP]','stringify','authType','basic','%s:%s','username','password','%s/token:%s','token','Basic\x20%s','toString','base64','Searching\x20enduser\x20with\x20phone','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','work','length','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','variable','variableName','Variable','name','custom_fields','priority','Creating\x20new\x20ticket...','merge','getString','Subjects','new','xCALLY','CTI','Descriptions','/api/v2/users/%d','user','Fields','%s/customers/%d/cases','queue','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','https://xcally.desk.com/web/agent/case/%d','outbound','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','newTab','%s/agent/tickets/%s','error','Desk\x20account\x20type\x20not\x20recognized','catch','unmanaged','lastevent','toUpperCase','md5','ioredis','../../../../config/environment','../../../../config/logger','desk','defaults','localhost','socket.io-emitter','redis','emit','application/json','validateEmail','info','Getting\x20agent\x20with\x20email','format','%s/users','remoteUri','total_entries','find'];(function(_0x521bf6,_0x22adcd){var _0x1ffd15=function(_0x33f2dc){while(--_0x33f2dc){_0x521bf6['push'](_0x521bf6['shift']());}};_0x1ffd15(++_0x22adcd);}(_0x4eec,0x12b));var _0xc4ee=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x4eec[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0xc4ee('0x0'));var util=require('util');var Redis=require(_0xc4ee('0x1'));var intUtil=require('./util');var config=require(_0xc4ee('0x2'));var logger=require(_0xc4ee('0x3'))(_0xc4ee('0x4'));config['redis']=_[_0xc4ee('0x5')](config['redis'],{'host':_0xc4ee('0x6'),'port':0x18eb});var io=require(_0xc4ee('0x7'))(new Redis(config[_0xc4ee('0x8')]));function emit(_0x596002,_0x1126fb,_0x315f32){io['to'](_0x596002)[_0xc4ee('0x9')](_0x1126fb,_0x315f32);}var headers={'Content-Type':_0xc4ee('0xa'),'Accept':_0xc4ee('0xa')};function getUser(_0x5c6b90,_0x416ac9){if(intUtil[_0xc4ee('0xb')](_0x416ac9)===!![]){logger[_0xc4ee('0xc')](_0xc4ee('0xd'),_0x416ac9);return request({'uri':util[_0xc4ee('0xe')](_0xc4ee('0xf'),_0x5c6b90[_0xc4ee('0x10')])})['then'](function(_0x16386e){if(_0x16386e[_0xc4ee('0x11')]){return _[_0xc4ee('0x12')](_0x16386e[_0xc4ee('0x13')][_0xc4ee('0x14')],{'email':_0x416ac9});}})[_0xc4ee('0x15')](function(_0x3b6524){if(_0x3b6524){logger[_0xc4ee('0xc')](_0xc4ee('0x16'));return _0x3b6524;}else{logger[_0xc4ee('0xc')](_0xc4ee('0x17'));return request({'uri':util[_0xc4ee('0xe')]('%s/users/me',_0x5c6b90['remoteUri'])});}});}else{logger['info']('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc4ee('0xe')](_0xc4ee('0x18'),_0x5c6b90[_0xc4ee('0x10')])});}}function request(_0xb5bc8d){logger[_0xc4ee('0x19')](_0xc4ee('0x1a'),JSON[_0xc4ee('0x1b')](_0xb5bc8d));return rp(_[_0xc4ee('0x5')](_0xb5bc8d,{'method':'GET','headers':headers,'json':!![]}));}function getAuth(_0x223bdb){var _0x40c793;if(_0x223bdb[_0xc4ee('0x1c')]===_0xc4ee('0x1d')){_0x40c793=util[_0xc4ee('0xe')](_0xc4ee('0x1e'),_0x223bdb[_0xc4ee('0x1f')],_0x223bdb[_0xc4ee('0x20')]);}else if(_0x223bdb['authType']==='token'){_0x40c793=util[_0xc4ee('0xe')](_0xc4ee('0x21'),_0x223bdb['username'],_0x223bdb[_0xc4ee('0x22')]);}return util['format'](_0xc4ee('0x23'),new Buffer(_0x40c793)[_0xc4ee('0x24')](_0xc4ee('0x25')));}function getEndUser(_0x11e174,_0xef5ba2,_0x2ab12e){logger[_0xc4ee('0xc')](_0xc4ee('0x26'),_0x2ab12e);return request({'uri':util[_0xc4ee('0xe')]('%s/customers/search',_0x11e174[_0xc4ee('0x10')]),'qs':{'phone':_0x2ab12e}})['then'](function(_0x3d28b3){if(_0x3d28b3[_0xc4ee('0x11')]){logger[_0xc4ee('0xc')](_0xc4ee('0x27'));return _0x3d28b3[_0xc4ee('0x13')][_0xc4ee('0x14')][0x0];}else{logger['info'](_0xc4ee('0x28'));return request({'uri':util[_0xc4ee('0xe')]('%s/customers',_0x11e174[_0xc4ee('0x10')]),'method':_0xc4ee('0x29'),'body':{'first_name':_0xef5ba2,'title':_0xef5ba2,'phone_numbers':[{'type':_0xc4ee('0x2a'),'value':_0x2ab12e}]}});}});}function getTags(_0x11baa3,_0x3c0d9b){var _0x1a732c=[];if(_0x11baa3&&_0x11baa3[_0xc4ee('0x2b')]>0x0){_0x1a732c=_['map'](_0x11baa3,_0x3c0d9b);}return _0x1a732c;}function getCustomFields(_0xe8ea01,_0x3b42f0){var _0x3d9ee7=[];var _0x4bee06={'custom_fields':{}};if(_0xe8ea01[_0xc4ee('0x2b')]>0x0){_[_0xc4ee('0x2c')](_0xe8ea01,function(_0xd307e5){if(_[_0xc4ee('0x2d')]([_0xc4ee('0x2e'),_0xc4ee('0x2f')],_0xd307e5[_0xc4ee('0x30')])&&_0xd307e5[_0xc4ee('0x31')]&&!_0xd307e5[_0xc4ee('0x32')]){_0x4bee06[_0xd307e5[_0xc4ee('0x31')][_0xc4ee('0x33')]()]=_0xd307e5[_0xc4ee('0x34')]['toString']();}else if(_[_0xc4ee('0x2d')]([_0xc4ee('0x2e'),_0xc4ee('0x2f')],_0xd307e5['type'])&&_0xd307e5[_0xc4ee('0x35')]&&_0xd307e5['customField']){_0x4bee06['custom_fields'][_0xd307e5[_0xc4ee('0x35')]]=_0xd307e5['content'][_0xc4ee('0x24')]();}else if(_0xd307e5[_0xc4ee('0x30')]===_0xc4ee('0x36')&&_0xd307e5[_0xc4ee('0x37')]&&_0xd307e5[_0xc4ee('0x35')]&&_0xd307e5[_0xc4ee('0x32')]){_0x3b42f0[_0xd307e5[_0xc4ee('0x37')]]&&(_0x4bee06['custom_fields'][_0xd307e5[_0xc4ee('0x35')]]=_0x3b42f0[_0xd307e5['variableName']][_0xc4ee('0x24')]());}else if(_0xd307e5[_0xc4ee('0x30')]==='customVariable'&&_0xd307e5['Variable']&&_0xd307e5[_0xc4ee('0x38')]['name']&&_0xd307e5['idField']&&_0xd307e5[_0xc4ee('0x32')]){_0x3b42f0[_0xd307e5[_0xc4ee('0x38')][_0xc4ee('0x39')][_0xc4ee('0x33')]()]&&(_0x4bee06[_0xc4ee('0x3a')][_0xd307e5[_0xc4ee('0x35')]]=_0x3b42f0[_0xd307e5[_0xc4ee('0x38')][_0xc4ee('0x39')][_0xc4ee('0x33')]()]['toString']());}});}if(_0x4bee06[_0xc4ee('0x3b')]){_0x4bee06[_0xc4ee('0x3b')]=Number(_0x4bee06['priority']);}return _0x4bee06;}function getTicket(_0x53bb54,_0x17e111,_0x2d9fa0,_0x2ffd21,_0xd89697){logger[_0xc4ee('0xc')](_0xc4ee('0x3c'));var _0x28bf30=_[_0xc4ee('0x3d')]({'subject':intUtil[_0xc4ee('0x3e')](_0x2ffd21[_0xc4ee('0x3f')],_0xd89697,'\x20'),'type':'phone','status':_0xc4ee('0x40'),'labels':[_0xc4ee('0x41'),'Motion',_0xc4ee('0x42')]['concat'](getTags(_0x2ffd21['Tags'],_0xc4ee('0x39'))),'description':intUtil[_0xc4ee('0x3e')](_0x2ffd21[_0xc4ee('0x43')],_0xd89697,'\x0a'),'_links':{'assigned_user':{'href':util[_0xc4ee('0xe')](_0xc4ee('0x44'),_0x17e111['id']),'class':_0xc4ee('0x45')}},'message':{'direction':'in','body':intUtil[_0xc4ee('0x3e')](_0x2ffd21['Descriptions'],_0xd89697,'\x0a')}},getCustomFields(_0x2ffd21[_0xc4ee('0x46')],_0xd89697));return request({'uri':util[_0xc4ee('0xe')](_0xc4ee('0x47'),_0x53bb54[_0xc4ee('0x10')],_0x2d9fa0['id']),'method':_0xc4ee('0x29'),'body':_0x28bf30});}exports[_0xc4ee('0x48')]=function(_0x327168,_0x4c7c10,_0x10fd96,_0x748b72,_0x339f87,_0x23dd94){var _0x22deed,_0x3bb4e1;_0x23dd94[_0xc4ee('0x10')]=intUtil['stripTrailingSlash'](_0x23dd94[_0xc4ee('0x10')]);_0x23dd94[_0xc4ee('0x49')]=intUtil[_0xc4ee('0x4a')](_0x23dd94[_0xc4ee('0x49')]);if(_0x339f87&&_0x339f87[_0xc4ee('0x4b')]){logger[_0xc4ee('0xc')](_0xc4ee('0x4c'),_0xc4ee('0x4d'));_0x4c7c10[_0xc4ee('0x4e')]=util[_0xc4ee('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x23dd94[_0xc4ee('0x49')],_0x4c7c10[_0xc4ee('0x4f')],md5(_0x4c7c10[_0xc4ee('0x4f')]));}else{_0x4c7c10[_0xc4ee('0x4e')]='';}headers[_0xc4ee('0x50')]=getAuth(_0x23dd94);return getUser(_0x23dd94,_0x748b72[_0xc4ee('0x51')])[_0xc4ee('0x15')](function(_0x5ee337){_0x22deed=_0x5ee337;logger[_0xc4ee('0xc')]('The\x20User\x20ID\x20is:',_0x22deed['id']);return getEndUser(_0x23dd94,_0x4c7c10[_0xc4ee('0x52')],_0x4c7c10[_0xc4ee('0x53')]);})[_0xc4ee('0x15')](function(_0xb06027){_0x3bb4e1=_0xb06027;logger['info'](_0xc4ee('0x54'),_0x3bb4e1['id']);return getTicket(_0x23dd94,_0x22deed,_0x3bb4e1,_0x10fd96,_0x4c7c10);})[_0xc4ee('0x15')](function(_0x5cb8f0){if(_0x5cb8f0){logger[_0xc4ee('0xc')]('Ticket\x20created!');logger[_0xc4ee('0xc')](_0xc4ee('0x55'),_0x5cb8f0['id']);switch(_0x23dd94[_0xc4ee('0x30')]){case _0xc4ee('0x56'):logger[_0xc4ee('0xc')](_0xc4ee('0x4c'),_0xc4ee('0x57'));emit(util[_0xc4ee('0xe')]('user:%s',_0x748b72[_0xc4ee('0x39')]),'trigger:desk:display',{'recordId':_0x5cb8f0['id']});break;case'newTab':logger[_0xc4ee('0xc')](_0xc4ee('0x4c'),_0xc4ee('0x58'));emit(util[_0xc4ee('0xe')](_0xc4ee('0x59'),_0x748b72[_0xc4ee('0x39')]),'trigger:browser:url',{'uri':util[_0xc4ee('0xe')](_0xc4ee('0x5a'),_0x5cb8f0['id'])});break;default:logger['error'](_0xc4ee('0x4c'),'Desk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x226d92){console['error'](_0x226d92);logger['error']('[QUEUE]',JSON['stringify'](_0x226d92));});};exports[_0xc4ee('0x5b')]=function(_0x25bf7c,_0x30c944,_0x48c3b9,_0x20a2d9,_0x1bd128,_0x449069,_0x8598fc){var _0xcb021c,_0x2ace65;_0x449069[_0xc4ee('0x10')]=intUtil[_0xc4ee('0x4a')](_0x449069[_0xc4ee('0x10')]);_0x449069['serverUrl']=intUtil[_0xc4ee('0x4a')](_0x449069[_0xc4ee('0x49')]);if(_0x8598fc&&_0x8598fc['recordingFormat']&&_0x8598fc['recordingFormat']!==_0xc4ee('0x5c')){logger[_0xc4ee('0xc')](_0xc4ee('0x5d'),'Recording\x20is\x20enabled!');_0x30c944['recordingURL']=util[_0xc4ee('0xe')](_0xc4ee('0x5e'),_0x449069[_0xc4ee('0x49')],_0x30c944['uniqueid'],md5(_0x30c944['uniqueid']));}headers['Authorization']=getAuth(_0x449069);return getUser(_0x449069,_0x20a2d9[_0xc4ee('0x51')])[_0xc4ee('0x15')](function(_0x55a7fd){_0xcb021c=_0x55a7fd;logger[_0xc4ee('0xc')](_0xc4ee('0x5f'),_0xcb021c['id']);return getEndUser(_0x449069,_0x30c944[_0xc4ee('0x60')],_0x30c944[_0xc4ee('0x61')]);})[_0xc4ee('0x15')](function(_0x4746a3){_0x2ace65=_0x4746a3;logger[_0xc4ee('0xc')](_0xc4ee('0x54'),_0x2ace65['id']);return getTicket(_0x449069,_0xcb021c,_0x2ace65,_0x48c3b9,_0x30c944);})[_0xc4ee('0x15')](function(_0x4e8d26){if(_0x4e8d26){logger['info']('Ticket\x20created!');logger['info'](_0xc4ee('0x55'),_0x4e8d26['id']);switch(_0x449069[_0xc4ee('0x30')]){case _0xc4ee('0x56'):logger['info']('[QUEUE]','Displaying\x20ticket\x20to\x20agent...');emit(util[_0xc4ee('0xe')](_0xc4ee('0x59'),_0x20a2d9[_0xc4ee('0x39')]),'trigger:desk:display',{'recordId':_0x4e8d26['id']});break;case _0xc4ee('0x62'):logger[_0xc4ee('0xc')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc4ee('0xe')](_0xc4ee('0x59'),_0x20a2d9[_0xc4ee('0x39')]),'trigger:browser:url',{'uri':util['format'](_0xc4ee('0x63'),_0x449069[_0xc4ee('0x10')],_0x4e8d26['id'])});break;default:logger[_0xc4ee('0x64')](_0xc4ee('0x5d'),_0xc4ee('0x65'));}}})[_0xc4ee('0x66')](function(_0x38fa0c){logger[_0xc4ee('0x64')](_0xc4ee('0x5d'),JSON[_0xc4ee('0x1b')](_0x38fa0c));});};exports[_0xc4ee('0x67')]=function(_0x27f4a1,_0x35e293,_0x5d1851,_0x36702f,_0x366398,_0x4bdfeb){var _0x336601,_0x4963c7;_0x4bdfeb[_0xc4ee('0x10')]=intUtil[_0xc4ee('0x4a')](_0x4bdfeb[_0xc4ee('0x10')]);_0x4bdfeb[_0xc4ee('0x49')]=intUtil[_0xc4ee('0x4a')](_0x4bdfeb[_0xc4ee('0x49')]);if(_0x366398&&_0x366398['monitor_format']){logger[_0xc4ee('0xc')]('['+_0x35e293[_0xc4ee('0x68')][_0xc4ee('0x69')]()+']',_0xc4ee('0x4d'));_0x35e293['recordingURL']=util[_0xc4ee('0xe')](_0xc4ee('0x5e'),_0x4bdfeb[_0xc4ee('0x49')],_0x35e293[_0xc4ee('0x4f')],md5(_0x35e293[_0xc4ee('0x4f')]));}else{_0x35e293[_0xc4ee('0x4e')]='';}headers['Authorization']=getAuth(_0x4bdfeb);return getUser(_0x4bdfeb)['then'](function(_0x1f1a9e){_0x336601=_0x1f1a9e;logger[_0xc4ee('0xc')](_0xc4ee('0x5f'),_0x336601['id']);return getEndUser(_0x4bdfeb,_0x35e293[_0xc4ee('0x52')],_0x35e293['calleridnum']);})[_0xc4ee('0x15')](function(_0x19f5be){_0x4963c7=_0x19f5be;logger[_0xc4ee('0xc')]('The\x20Enduser\x20ID\x20is:',_0x4963c7['id']);return getTicket(_0x4bdfeb,_0x336601,_0x4963c7,_0x5d1851,_0x35e293);})[_0xc4ee('0x15')](function(_0x374ec4){if(_0x374ec4){logger['info']('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x374ec4['id']);}})[_0xc4ee('0x66')](function(_0x727782){logger[_0xc4ee('0x64')]('['+_0x35e293['lastevent']['toUpperCase']()+']',JSON[_0xc4ee('0x1b')](_0x727782));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff