// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xa0ba=['emit','application/json','validateEmail','info','Getting\x20agent\x20with\x20email','format','%s/users','remoteUri','then','total_entries','find','_embedded','entries','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','debug','[HTTP]','defaults','GET','authType','%s:%s','username','token','%s/token:%s','Basic\x20%s','toString','base64','%s/customers/search','Enduser\x20found!','POST','work','length','map','forEach','includes','picklist','type','nameField','toLowerCase','content','customField','custom_fields','variable','variableName','idField','customVariable','Variable','name','priority','Creating\x20new\x20ticket...','merge','getString','Subjects','xCALLY','Motion','CTI','concat','Tags','Descriptions','/api/v2/users/%d','user','Fields','%s/customers/%d/cases','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','uniqueid','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:desk:display','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','error','Desk\x20account\x20type\x20not\x20recognized','catch','stringify','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','Ticket\x20created!','%s/agent/tickets/%s','unmanaged','lastevent','Authorization','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','desk','redis','localhost'];(function(_0xa00268,_0x551d5a){var _0x38e5eb=function(_0x1962de){while(--_0x1962de){_0xa00268['push'](_0xa00268['shift']());}};_0x38e5eb(++_0x551d5a);}(_0xa0ba,0x140));var _0xaa0b=function(_0x2d994d,_0x168a27){_0x2d994d=_0x2d994d-0x0;var _0xd54be4=_0xa0ba[_0x2d994d];return _0xd54be4;};'use strict';var _=require(_0xaa0b('0x0'));var rp=require(_0xaa0b('0x1'));var md5=require(_0xaa0b('0x2'));var util=require(_0xaa0b('0x3'));var Redis=require(_0xaa0b('0x4'));var intUtil=require(_0xaa0b('0x5'));var config=require(_0xaa0b('0x6'));var logger=require('../../../../config/logger')(_0xaa0b('0x7'));config[_0xaa0b('0x8')]=_['defaults'](config['redis'],{'host':_0xaa0b('0x9'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));function emit(_0x195226,_0x3ce11f,_0x46f7bb){io['to'](_0x195226)[_0xaa0b('0xa')](_0x3ce11f,_0x46f7bb);}var headers={'Content-Type':_0xaa0b('0xb'),'Accept':_0xaa0b('0xb')};function getUser(_0x2eecea,_0x4581ed){if(intUtil[_0xaa0b('0xc')](_0x4581ed)===!![]){logger[_0xaa0b('0xd')](_0xaa0b('0xe'),_0x4581ed);return request({'uri':util[_0xaa0b('0xf')](_0xaa0b('0x10'),_0x2eecea[_0xaa0b('0x11')])})[_0xaa0b('0x12')](function(_0xa9fb57){if(_0xa9fb57[_0xaa0b('0x13')]){return _[_0xaa0b('0x14')](_0xa9fb57[_0xaa0b('0x15')][_0xaa0b('0x16')],{'email':_0x4581ed});}})[_0xaa0b('0x12')](function(_0x48d0c7){if(_0x48d0c7){logger[_0xaa0b('0xd')](_0xaa0b('0x17'));return _0x48d0c7;}else{logger[_0xaa0b('0xd')](_0xaa0b('0x18'));return request({'uri':util[_0xaa0b('0xf')]('%s/users/me',_0x2eecea[_0xaa0b('0x11')])});}});}else{logger[_0xaa0b('0xd')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xaa0b('0xf')](_0xaa0b('0x19'),_0x2eecea['remoteUri'])});}}function request(_0x176047){logger[_0xaa0b('0x1a')](_0xaa0b('0x1b'),JSON['stringify'](_0x176047));return rp(_[_0xaa0b('0x1c')](_0x176047,{'method':_0xaa0b('0x1d'),'headers':headers,'json':!![]}));}function getAuth(_0x2458dc){var _0x44a1bf;if(_0x2458dc[_0xaa0b('0x1e')]==='basic'){_0x44a1bf=util[_0xaa0b('0xf')](_0xaa0b('0x1f'),_0x2458dc[_0xaa0b('0x20')],_0x2458dc['password']);}else if(_0x2458dc[_0xaa0b('0x1e')]===_0xaa0b('0x21')){_0x44a1bf=util['format'](_0xaa0b('0x22'),_0x2458dc[_0xaa0b('0x20')],_0x2458dc[_0xaa0b('0x21')]);}return util[_0xaa0b('0xf')](_0xaa0b('0x23'),new Buffer(_0x44a1bf)[_0xaa0b('0x24')](_0xaa0b('0x25')));}function getEndUser(_0x14fc28,_0x59d68f,_0x119c17){logger[_0xaa0b('0xd')]('Searching\x20enduser\x20with\x20phone',_0x119c17);return request({'uri':util[_0xaa0b('0xf')](_0xaa0b('0x26'),_0x14fc28[_0xaa0b('0x11')]),'qs':{'phone':_0x119c17}})[_0xaa0b('0x12')](function(_0x23a402){if(_0x23a402['total_entries']){logger[_0xaa0b('0xd')](_0xaa0b('0x27'));return _0x23a402[_0xaa0b('0x15')][_0xaa0b('0x16')][0x0];}else{logger[_0xaa0b('0xd')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0xaa0b('0xf')]('%s/customers',_0x14fc28[_0xaa0b('0x11')]),'method':_0xaa0b('0x28'),'body':{'first_name':_0x59d68f,'title':_0x59d68f,'phone_numbers':[{'type':_0xaa0b('0x29'),'value':_0x119c17}]}});}});}function getTags(_0x186029,_0x17c971){var _0x3f654c=[];if(_0x186029&&_0x186029[_0xaa0b('0x2a')]>0x0){_0x3f654c=_[_0xaa0b('0x2b')](_0x186029,_0x17c971);}return _0x3f654c;}function getCustomFields(_0x1bcd59,_0x241d17){var _0x2d9991=[];var _0x6fc96b={'custom_fields':{}};if(_0x1bcd59[_0xaa0b('0x2a')]>0x0){_[_0xaa0b('0x2c')](_0x1bcd59,function(_0x4f4dae){if(_[_0xaa0b('0x2d')](['string',_0xaa0b('0x2e')],_0x4f4dae[_0xaa0b('0x2f')])&&_0x4f4dae['nameField']&&!_0x4f4dae['customField']){_0x6fc96b[_0x4f4dae[_0xaa0b('0x30')][_0xaa0b('0x31')]()]=_0x4f4dae[_0xaa0b('0x32')][_0xaa0b('0x24')]();}else if(_[_0xaa0b('0x2d')](['string',_0xaa0b('0x2e')],_0x4f4dae['type'])&&_0x4f4dae['idField']&&_0x4f4dae[_0xaa0b('0x33')]){_0x6fc96b[_0xaa0b('0x34')][_0x4f4dae['idField']]=_0x4f4dae[_0xaa0b('0x32')]['toString']();}else if(_0x4f4dae[_0xaa0b('0x2f')]===_0xaa0b('0x35')&&_0x4f4dae[_0xaa0b('0x36')]&&_0x4f4dae[_0xaa0b('0x37')]&&_0x4f4dae[_0xaa0b('0x33')]){_0x241d17[_0x4f4dae[_0xaa0b('0x36')]]&&(_0x6fc96b[_0xaa0b('0x34')][_0x4f4dae[_0xaa0b('0x37')]]=_0x241d17[_0x4f4dae['variableName']][_0xaa0b('0x24')]());}else if(_0x4f4dae['type']===_0xaa0b('0x38')&&_0x4f4dae[_0xaa0b('0x39')]&&_0x4f4dae[_0xaa0b('0x39')]['name']&&_0x4f4dae[_0xaa0b('0x37')]&&_0x4f4dae['customField']){_0x241d17[_0x4f4dae[_0xaa0b('0x39')][_0xaa0b('0x3a')][_0xaa0b('0x31')]()]&&(_0x6fc96b['custom_fields'][_0x4f4dae[_0xaa0b('0x37')]]=_0x241d17[_0x4f4dae['Variable']['name']['toLowerCase']()][_0xaa0b('0x24')]());}});}if(_0x6fc96b[_0xaa0b('0x3b')]){_0x6fc96b['priority']=Number(_0x6fc96b[_0xaa0b('0x3b')]);}return _0x6fc96b;}function getTicket(_0x546f9e,_0x20b09f,_0x46c9a9,_0x273857,_0x2f1c6e){logger[_0xaa0b('0xd')](_0xaa0b('0x3c'));var _0x28a04d=_[_0xaa0b('0x3d')]({'subject':intUtil[_0xaa0b('0x3e')](_0x273857[_0xaa0b('0x3f')],_0x2f1c6e,'\x20'),'type':'phone','status':'new','labels':[_0xaa0b('0x40'),_0xaa0b('0x41'),_0xaa0b('0x42')][_0xaa0b('0x43')](getTags(_0x273857[_0xaa0b('0x44')],_0xaa0b('0x3a'))),'description':intUtil[_0xaa0b('0x3e')](_0x273857[_0xaa0b('0x45')],_0x2f1c6e,'\x0a'),'_links':{'assigned_user':{'href':util[_0xaa0b('0xf')](_0xaa0b('0x46'),_0x20b09f['id']),'class':_0xaa0b('0x47')}},'message':{'direction':'in','body':intUtil[_0xaa0b('0x3e')](_0x273857[_0xaa0b('0x45')],_0x2f1c6e,'\x0a')}},getCustomFields(_0x273857[_0xaa0b('0x48')],_0x2f1c6e));return request({'uri':util[_0xaa0b('0xf')](_0xaa0b('0x49'),_0x546f9e[_0xaa0b('0x11')],_0x46c9a9['id']),'method':_0xaa0b('0x28'),'body':_0x28a04d});}exports[_0xaa0b('0x4a')]=function(_0x24de48,_0xc7481c,_0x58497a,_0x5460d4,_0x268b25,_0x54d1a4){var _0x2f90b6,_0x2a126d;_0x54d1a4[_0xaa0b('0x11')]=intUtil[_0xaa0b('0x4b')](_0x54d1a4[_0xaa0b('0x11')]);_0x54d1a4['serverUrl']=intUtil['stripTrailingSlash'](_0x54d1a4[_0xaa0b('0x4c')]);if(_0x268b25&&_0x268b25[_0xaa0b('0x4d')]){logger['info'](_0xaa0b('0x4e'),'Recording\x20is\x20enabled!');_0xc7481c[_0xaa0b('0x4f')]=util[_0xaa0b('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x54d1a4[_0xaa0b('0x4c')],_0xc7481c['uniqueid'],md5(_0xc7481c[_0xaa0b('0x50')]));}else{_0xc7481c['recordingURL']='';}headers['Authorization']=getAuth(_0x54d1a4);return getUser(_0x54d1a4,_0x5460d4[_0xaa0b('0x51')])[_0xaa0b('0x12')](function(_0x2e195d){_0x2f90b6=_0x2e195d;logger[_0xaa0b('0xd')]('The\x20User\x20ID\x20is:',_0x2f90b6['id']);return getEndUser(_0x54d1a4,_0xc7481c[_0xaa0b('0x52')],_0xc7481c[_0xaa0b('0x53')]);})[_0xaa0b('0x12')](function(_0x2c9a71){_0x2a126d=_0x2c9a71;logger[_0xaa0b('0xd')](_0xaa0b('0x54'),_0x2a126d['id']);return getTicket(_0x54d1a4,_0x2f90b6,_0x2a126d,_0x58497a,_0xc7481c);})[_0xaa0b('0x12')](function(_0x2b8f42){if(_0x2b8f42){logger[_0xaa0b('0xd')]('Ticket\x20created!');logger['info'](_0xaa0b('0x55'),_0x2b8f42['id']);switch(_0x54d1a4[_0xaa0b('0x2f')]){case _0xaa0b('0x56'):logger['info'](_0xaa0b('0x4e'),_0xaa0b('0x57'));emit(util['format'](_0xaa0b('0x58'),_0x5460d4['name']),_0xaa0b('0x59'),{'recordId':_0x2b8f42['id']});break;case _0xaa0b('0x5a'):logger['info'](_0xaa0b('0x4e'),_0xaa0b('0x5b'));emit(util[_0xaa0b('0xf')](_0xaa0b('0x58'),_0x5460d4[_0xaa0b('0x3a')]),_0xaa0b('0x5c'),{'uri':util[_0xaa0b('0xf')](_0xaa0b('0x5d'),_0x2b8f42['id'])});break;default:logger[_0xaa0b('0x5e')]('[QUEUE]',_0xaa0b('0x5f'));}}})[_0xaa0b('0x60')](function(_0x370d14){console[_0xaa0b('0x5e')](_0x370d14);logger[_0xaa0b('0x5e')]('[QUEUE]',JSON[_0xaa0b('0x61')](_0x370d14));});};exports['outbound']=function(_0x589ab9,_0x59d351,_0x5bd3ff,_0x2ca471,_0x3df98f,_0x7ad990,_0x1248ae){var _0x2665f4,_0x5f50da;_0x7ad990[_0xaa0b('0x11')]=intUtil[_0xaa0b('0x4b')](_0x7ad990['remoteUri']);_0x7ad990['serverUrl']=intUtil[_0xaa0b('0x4b')](_0x7ad990[_0xaa0b('0x4c')]);if(_0x1248ae&&_0x1248ae['recordingFormat']&&_0x1248ae[_0xaa0b('0x62')]!==_0xaa0b('0x63')){logger[_0xaa0b('0xd')](_0xaa0b('0x64'),'Recording\x20is\x20enabled!');_0x59d351[_0xaa0b('0x4f')]=util['format'](_0xaa0b('0x65'),_0x7ad990['serverUrl'],_0x59d351[_0xaa0b('0x50')],md5(_0x59d351[_0xaa0b('0x50')]));}headers['Authorization']=getAuth(_0x7ad990);return getUser(_0x7ad990,_0x2ca471['email'])[_0xaa0b('0x12')](function(_0x160a9c){_0x2665f4=_0x160a9c;logger[_0xaa0b('0xd')](_0xaa0b('0x66'),_0x2665f4['id']);return getEndUser(_0x7ad990,_0x59d351[_0xaa0b('0x67')],_0x59d351[_0xaa0b('0x68')]);})[_0xaa0b('0x12')](function(_0x3f4ff3){_0x5f50da=_0x3f4ff3;logger[_0xaa0b('0xd')](_0xaa0b('0x54'),_0x5f50da['id']);return getTicket(_0x7ad990,_0x2665f4,_0x5f50da,_0x5bd3ff,_0x59d351);})[_0xaa0b('0x12')](function(_0x8eebaa){if(_0x8eebaa){logger[_0xaa0b('0xd')](_0xaa0b('0x69'));logger[_0xaa0b('0xd')](_0xaa0b('0x55'),_0x8eebaa['id']);switch(_0x7ad990['type']){case _0xaa0b('0x56'):logger[_0xaa0b('0xd')]('[QUEUE]',_0xaa0b('0x57'));emit(util[_0xaa0b('0xf')]('user:%s',_0x2ca471[_0xaa0b('0x3a')]),_0xaa0b('0x59'),{'recordId':_0x8eebaa['id']});break;case _0xaa0b('0x5a'):logger[_0xaa0b('0xd')](_0xaa0b('0x4e'),_0xaa0b('0x5b'));emit(util[_0xaa0b('0xf')](_0xaa0b('0x58'),_0x2ca471['name']),_0xaa0b('0x5c'),{'uri':util[_0xaa0b('0xf')](_0xaa0b('0x6a'),_0x7ad990['remoteUri'],_0x8eebaa['id'])});break;default:logger[_0xaa0b('0x5e')](_0xaa0b('0x64'),_0xaa0b('0x5f'));}}})[_0xaa0b('0x60')](function(_0x1fe2fa){logger['error'](_0xaa0b('0x64'),JSON[_0xaa0b('0x61')](_0x1fe2fa));});};exports[_0xaa0b('0x6b')]=function(_0x5d8b68,_0x18776e,_0x1711b1,_0x28d95e,_0x1ed055,_0x397c94){var _0x57d4fb,_0x98bec5;_0x397c94[_0xaa0b('0x11')]=intUtil[_0xaa0b('0x4b')](_0x397c94[_0xaa0b('0x11')]);_0x397c94[_0xaa0b('0x4c')]=intUtil[_0xaa0b('0x4b')](_0x397c94['serverUrl']);if(_0x1ed055&&_0x1ed055['monitor_format']){logger[_0xaa0b('0xd')]('['+_0x18776e[_0xaa0b('0x6c')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x18776e[_0xaa0b('0x4f')]=util[_0xaa0b('0xf')](_0xaa0b('0x65'),_0x397c94[_0xaa0b('0x4c')],_0x18776e[_0xaa0b('0x50')],md5(_0x18776e[_0xaa0b('0x50')]));}else{_0x18776e[_0xaa0b('0x4f')]='';}headers[_0xaa0b('0x6d')]=getAuth(_0x397c94);return getUser(_0x397c94)[_0xaa0b('0x12')](function(_0x3471dd){_0x57d4fb=_0x3471dd;logger[_0xaa0b('0xd')](_0xaa0b('0x66'),_0x57d4fb['id']);return getEndUser(_0x397c94,_0x18776e['calleridname'],_0x18776e[_0xaa0b('0x53')]);})[_0xaa0b('0x12')](function(_0x30ca15){_0x98bec5=_0x30ca15;logger[_0xaa0b('0xd')](_0xaa0b('0x54'),_0x98bec5['id']);return getTicket(_0x397c94,_0x57d4fb,_0x98bec5,_0x1711b1,_0x18776e);})[_0xaa0b('0x12')](function(_0x4658f2){if(_0x4658f2){logger[_0xaa0b('0xd')](_0xaa0b('0x69'));logger[_0xaa0b('0xd')]('The\x20Ticket\x20ID\x20is:',_0x4658f2['id']);}})['catch'](function(_0x445ac0){logger[_0xaa0b('0x5e')]('['+_0x18776e[_0xaa0b('0x6c')]['toUpperCase']()+']',JSON[_0xaa0b('0x61')](_0x445ac0));});};
\ No newline at end of file
+var _0x4eec=['_embedded','entries','then','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','debug','[HTTP]','stringify','authType','basic','%s:%s','username','password','%s/token:%s','token','Basic\x20%s','toString','base64','Searching\x20enduser\x20with\x20phone','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','work','length','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','variable','variableName','Variable','name','custom_fields','priority','Creating\x20new\x20ticket...','merge','getString','Subjects','new','xCALLY','CTI','Descriptions','/api/v2/users/%d','user','Fields','%s/customers/%d/cases','queue','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','https://xcally.desk.com/web/agent/case/%d','outbound','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','newTab','%s/agent/tickets/%s','error','Desk\x20account\x20type\x20not\x20recognized','catch','unmanaged','lastevent','toUpperCase','md5','ioredis','../../../../config/environment','../../../../config/logger','desk','defaults','localhost','socket.io-emitter','redis','emit','application/json','validateEmail','info','Getting\x20agent\x20with\x20email','format','%s/users','remoteUri','total_entries','find'];(function(_0x521bf6,_0x22adcd){var _0x1ffd15=function(_0x33f2dc){while(--_0x33f2dc){_0x521bf6['push'](_0x521bf6['shift']());}};_0x1ffd15(++_0x22adcd);}(_0x4eec,0x12b));var _0xc4ee=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x4eec[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0xc4ee('0x0'));var util=require('util');var Redis=require(_0xc4ee('0x1'));var intUtil=require('./util');var config=require(_0xc4ee('0x2'));var logger=require(_0xc4ee('0x3'))(_0xc4ee('0x4'));config['redis']=_[_0xc4ee('0x5')](config['redis'],{'host':_0xc4ee('0x6'),'port':0x18eb});var io=require(_0xc4ee('0x7'))(new Redis(config[_0xc4ee('0x8')]));function emit(_0x596002,_0x1126fb,_0x315f32){io['to'](_0x596002)[_0xc4ee('0x9')](_0x1126fb,_0x315f32);}var headers={'Content-Type':_0xc4ee('0xa'),'Accept':_0xc4ee('0xa')};function getUser(_0x5c6b90,_0x416ac9){if(intUtil[_0xc4ee('0xb')](_0x416ac9)===!![]){logger[_0xc4ee('0xc')](_0xc4ee('0xd'),_0x416ac9);return request({'uri':util[_0xc4ee('0xe')](_0xc4ee('0xf'),_0x5c6b90[_0xc4ee('0x10')])})['then'](function(_0x16386e){if(_0x16386e[_0xc4ee('0x11')]){return _[_0xc4ee('0x12')](_0x16386e[_0xc4ee('0x13')][_0xc4ee('0x14')],{'email':_0x416ac9});}})[_0xc4ee('0x15')](function(_0x3b6524){if(_0x3b6524){logger[_0xc4ee('0xc')](_0xc4ee('0x16'));return _0x3b6524;}else{logger[_0xc4ee('0xc')](_0xc4ee('0x17'));return request({'uri':util[_0xc4ee('0xe')]('%s/users/me',_0x5c6b90['remoteUri'])});}});}else{logger['info']('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc4ee('0xe')](_0xc4ee('0x18'),_0x5c6b90[_0xc4ee('0x10')])});}}function request(_0xb5bc8d){logger[_0xc4ee('0x19')](_0xc4ee('0x1a'),JSON[_0xc4ee('0x1b')](_0xb5bc8d));return rp(_[_0xc4ee('0x5')](_0xb5bc8d,{'method':'GET','headers':headers,'json':!![]}));}function getAuth(_0x223bdb){var _0x40c793;if(_0x223bdb[_0xc4ee('0x1c')]===_0xc4ee('0x1d')){_0x40c793=util[_0xc4ee('0xe')](_0xc4ee('0x1e'),_0x223bdb[_0xc4ee('0x1f')],_0x223bdb[_0xc4ee('0x20')]);}else if(_0x223bdb['authType']==='token'){_0x40c793=util[_0xc4ee('0xe')](_0xc4ee('0x21'),_0x223bdb['username'],_0x223bdb[_0xc4ee('0x22')]);}return util['format'](_0xc4ee('0x23'),new Buffer(_0x40c793)[_0xc4ee('0x24')](_0xc4ee('0x25')));}function getEndUser(_0x11e174,_0xef5ba2,_0x2ab12e){logger[_0xc4ee('0xc')](_0xc4ee('0x26'),_0x2ab12e);return request({'uri':util[_0xc4ee('0xe')]('%s/customers/search',_0x11e174[_0xc4ee('0x10')]),'qs':{'phone':_0x2ab12e}})['then'](function(_0x3d28b3){if(_0x3d28b3[_0xc4ee('0x11')]){logger[_0xc4ee('0xc')](_0xc4ee('0x27'));return _0x3d28b3[_0xc4ee('0x13')][_0xc4ee('0x14')][0x0];}else{logger['info'](_0xc4ee('0x28'));return request({'uri':util[_0xc4ee('0xe')]('%s/customers',_0x11e174[_0xc4ee('0x10')]),'method':_0xc4ee('0x29'),'body':{'first_name':_0xef5ba2,'title':_0xef5ba2,'phone_numbers':[{'type':_0xc4ee('0x2a'),'value':_0x2ab12e}]}});}});}function getTags(_0x11baa3,_0x3c0d9b){var _0x1a732c=[];if(_0x11baa3&&_0x11baa3[_0xc4ee('0x2b')]>0x0){_0x1a732c=_['map'](_0x11baa3,_0x3c0d9b);}return _0x1a732c;}function getCustomFields(_0xe8ea01,_0x3b42f0){var _0x3d9ee7=[];var _0x4bee06={'custom_fields':{}};if(_0xe8ea01[_0xc4ee('0x2b')]>0x0){_[_0xc4ee('0x2c')](_0xe8ea01,function(_0xd307e5){if(_[_0xc4ee('0x2d')]([_0xc4ee('0x2e'),_0xc4ee('0x2f')],_0xd307e5[_0xc4ee('0x30')])&&_0xd307e5[_0xc4ee('0x31')]&&!_0xd307e5[_0xc4ee('0x32')]){_0x4bee06[_0xd307e5[_0xc4ee('0x31')][_0xc4ee('0x33')]()]=_0xd307e5[_0xc4ee('0x34')]['toString']();}else if(_[_0xc4ee('0x2d')]([_0xc4ee('0x2e'),_0xc4ee('0x2f')],_0xd307e5['type'])&&_0xd307e5[_0xc4ee('0x35')]&&_0xd307e5['customField']){_0x4bee06['custom_fields'][_0xd307e5[_0xc4ee('0x35')]]=_0xd307e5['content'][_0xc4ee('0x24')]();}else if(_0xd307e5[_0xc4ee('0x30')]===_0xc4ee('0x36')&&_0xd307e5[_0xc4ee('0x37')]&&_0xd307e5[_0xc4ee('0x35')]&&_0xd307e5[_0xc4ee('0x32')]){_0x3b42f0[_0xd307e5[_0xc4ee('0x37')]]&&(_0x4bee06['custom_fields'][_0xd307e5[_0xc4ee('0x35')]]=_0x3b42f0[_0xd307e5['variableName']][_0xc4ee('0x24')]());}else if(_0xd307e5[_0xc4ee('0x30')]==='customVariable'&&_0xd307e5['Variable']&&_0xd307e5[_0xc4ee('0x38')]['name']&&_0xd307e5['idField']&&_0xd307e5[_0xc4ee('0x32')]){_0x3b42f0[_0xd307e5[_0xc4ee('0x38')][_0xc4ee('0x39')][_0xc4ee('0x33')]()]&&(_0x4bee06[_0xc4ee('0x3a')][_0xd307e5[_0xc4ee('0x35')]]=_0x3b42f0[_0xd307e5[_0xc4ee('0x38')][_0xc4ee('0x39')][_0xc4ee('0x33')]()]['toString']());}});}if(_0x4bee06[_0xc4ee('0x3b')]){_0x4bee06[_0xc4ee('0x3b')]=Number(_0x4bee06['priority']);}return _0x4bee06;}function getTicket(_0x53bb54,_0x17e111,_0x2d9fa0,_0x2ffd21,_0xd89697){logger[_0xc4ee('0xc')](_0xc4ee('0x3c'));var _0x28bf30=_[_0xc4ee('0x3d')]({'subject':intUtil[_0xc4ee('0x3e')](_0x2ffd21[_0xc4ee('0x3f')],_0xd89697,'\x20'),'type':'phone','status':_0xc4ee('0x40'),'labels':[_0xc4ee('0x41'),'Motion',_0xc4ee('0x42')]['concat'](getTags(_0x2ffd21['Tags'],_0xc4ee('0x39'))),'description':intUtil[_0xc4ee('0x3e')](_0x2ffd21[_0xc4ee('0x43')],_0xd89697,'\x0a'),'_links':{'assigned_user':{'href':util[_0xc4ee('0xe')](_0xc4ee('0x44'),_0x17e111['id']),'class':_0xc4ee('0x45')}},'message':{'direction':'in','body':intUtil[_0xc4ee('0x3e')](_0x2ffd21['Descriptions'],_0xd89697,'\x0a')}},getCustomFields(_0x2ffd21[_0xc4ee('0x46')],_0xd89697));return request({'uri':util[_0xc4ee('0xe')](_0xc4ee('0x47'),_0x53bb54[_0xc4ee('0x10')],_0x2d9fa0['id']),'method':_0xc4ee('0x29'),'body':_0x28bf30});}exports[_0xc4ee('0x48')]=function(_0x327168,_0x4c7c10,_0x10fd96,_0x748b72,_0x339f87,_0x23dd94){var _0x22deed,_0x3bb4e1;_0x23dd94[_0xc4ee('0x10')]=intUtil['stripTrailingSlash'](_0x23dd94[_0xc4ee('0x10')]);_0x23dd94[_0xc4ee('0x49')]=intUtil[_0xc4ee('0x4a')](_0x23dd94[_0xc4ee('0x49')]);if(_0x339f87&&_0x339f87[_0xc4ee('0x4b')]){logger[_0xc4ee('0xc')](_0xc4ee('0x4c'),_0xc4ee('0x4d'));_0x4c7c10[_0xc4ee('0x4e')]=util[_0xc4ee('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x23dd94[_0xc4ee('0x49')],_0x4c7c10[_0xc4ee('0x4f')],md5(_0x4c7c10[_0xc4ee('0x4f')]));}else{_0x4c7c10[_0xc4ee('0x4e')]='';}headers[_0xc4ee('0x50')]=getAuth(_0x23dd94);return getUser(_0x23dd94,_0x748b72[_0xc4ee('0x51')])[_0xc4ee('0x15')](function(_0x5ee337){_0x22deed=_0x5ee337;logger[_0xc4ee('0xc')]('The\x20User\x20ID\x20is:',_0x22deed['id']);return getEndUser(_0x23dd94,_0x4c7c10[_0xc4ee('0x52')],_0x4c7c10[_0xc4ee('0x53')]);})[_0xc4ee('0x15')](function(_0xb06027){_0x3bb4e1=_0xb06027;logger['info'](_0xc4ee('0x54'),_0x3bb4e1['id']);return getTicket(_0x23dd94,_0x22deed,_0x3bb4e1,_0x10fd96,_0x4c7c10);})[_0xc4ee('0x15')](function(_0x5cb8f0){if(_0x5cb8f0){logger[_0xc4ee('0xc')]('Ticket\x20created!');logger[_0xc4ee('0xc')](_0xc4ee('0x55'),_0x5cb8f0['id']);switch(_0x23dd94[_0xc4ee('0x30')]){case _0xc4ee('0x56'):logger[_0xc4ee('0xc')](_0xc4ee('0x4c'),_0xc4ee('0x57'));emit(util[_0xc4ee('0xe')]('user:%s',_0x748b72[_0xc4ee('0x39')]),'trigger:desk:display',{'recordId':_0x5cb8f0['id']});break;case'newTab':logger[_0xc4ee('0xc')](_0xc4ee('0x4c'),_0xc4ee('0x58'));emit(util[_0xc4ee('0xe')](_0xc4ee('0x59'),_0x748b72[_0xc4ee('0x39')]),'trigger:browser:url',{'uri':util[_0xc4ee('0xe')](_0xc4ee('0x5a'),_0x5cb8f0['id'])});break;default:logger['error'](_0xc4ee('0x4c'),'Desk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x226d92){console['error'](_0x226d92);logger['error']('[QUEUE]',JSON['stringify'](_0x226d92));});};exports[_0xc4ee('0x5b')]=function(_0x25bf7c,_0x30c944,_0x48c3b9,_0x20a2d9,_0x1bd128,_0x449069,_0x8598fc){var _0xcb021c,_0x2ace65;_0x449069[_0xc4ee('0x10')]=intUtil[_0xc4ee('0x4a')](_0x449069[_0xc4ee('0x10')]);_0x449069['serverUrl']=intUtil[_0xc4ee('0x4a')](_0x449069[_0xc4ee('0x49')]);if(_0x8598fc&&_0x8598fc['recordingFormat']&&_0x8598fc['recordingFormat']!==_0xc4ee('0x5c')){logger[_0xc4ee('0xc')](_0xc4ee('0x5d'),'Recording\x20is\x20enabled!');_0x30c944['recordingURL']=util[_0xc4ee('0xe')](_0xc4ee('0x5e'),_0x449069[_0xc4ee('0x49')],_0x30c944['uniqueid'],md5(_0x30c944['uniqueid']));}headers['Authorization']=getAuth(_0x449069);return getUser(_0x449069,_0x20a2d9[_0xc4ee('0x51')])[_0xc4ee('0x15')](function(_0x55a7fd){_0xcb021c=_0x55a7fd;logger[_0xc4ee('0xc')](_0xc4ee('0x5f'),_0xcb021c['id']);return getEndUser(_0x449069,_0x30c944[_0xc4ee('0x60')],_0x30c944[_0xc4ee('0x61')]);})[_0xc4ee('0x15')](function(_0x4746a3){_0x2ace65=_0x4746a3;logger[_0xc4ee('0xc')](_0xc4ee('0x54'),_0x2ace65['id']);return getTicket(_0x449069,_0xcb021c,_0x2ace65,_0x48c3b9,_0x30c944);})[_0xc4ee('0x15')](function(_0x4e8d26){if(_0x4e8d26){logger['info']('Ticket\x20created!');logger['info'](_0xc4ee('0x55'),_0x4e8d26['id']);switch(_0x449069[_0xc4ee('0x30')]){case _0xc4ee('0x56'):logger['info']('[QUEUE]','Displaying\x20ticket\x20to\x20agent...');emit(util[_0xc4ee('0xe')](_0xc4ee('0x59'),_0x20a2d9[_0xc4ee('0x39')]),'trigger:desk:display',{'recordId':_0x4e8d26['id']});break;case _0xc4ee('0x62'):logger[_0xc4ee('0xc')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc4ee('0xe')](_0xc4ee('0x59'),_0x20a2d9[_0xc4ee('0x39')]),'trigger:browser:url',{'uri':util['format'](_0xc4ee('0x63'),_0x449069[_0xc4ee('0x10')],_0x4e8d26['id'])});break;default:logger[_0xc4ee('0x64')](_0xc4ee('0x5d'),_0xc4ee('0x65'));}}})[_0xc4ee('0x66')](function(_0x38fa0c){logger[_0xc4ee('0x64')](_0xc4ee('0x5d'),JSON[_0xc4ee('0x1b')](_0x38fa0c));});};exports[_0xc4ee('0x67')]=function(_0x27f4a1,_0x35e293,_0x5d1851,_0x36702f,_0x366398,_0x4bdfeb){var _0x336601,_0x4963c7;_0x4bdfeb[_0xc4ee('0x10')]=intUtil[_0xc4ee('0x4a')](_0x4bdfeb[_0xc4ee('0x10')]);_0x4bdfeb[_0xc4ee('0x49')]=intUtil[_0xc4ee('0x4a')](_0x4bdfeb[_0xc4ee('0x49')]);if(_0x366398&&_0x366398['monitor_format']){logger[_0xc4ee('0xc')]('['+_0x35e293[_0xc4ee('0x68')][_0xc4ee('0x69')]()+']',_0xc4ee('0x4d'));_0x35e293['recordingURL']=util[_0xc4ee('0xe')](_0xc4ee('0x5e'),_0x4bdfeb[_0xc4ee('0x49')],_0x35e293[_0xc4ee('0x4f')],md5(_0x35e293[_0xc4ee('0x4f')]));}else{_0x35e293[_0xc4ee('0x4e')]='';}headers['Authorization']=getAuth(_0x4bdfeb);return getUser(_0x4bdfeb)['then'](function(_0x1f1a9e){_0x336601=_0x1f1a9e;logger[_0xc4ee('0xc')](_0xc4ee('0x5f'),_0x336601['id']);return getEndUser(_0x4bdfeb,_0x35e293[_0xc4ee('0x52')],_0x35e293['calleridnum']);})[_0xc4ee('0x15')](function(_0x19f5be){_0x4963c7=_0x19f5be;logger[_0xc4ee('0xc')]('The\x20Enduser\x20ID\x20is:',_0x4963c7['id']);return getTicket(_0x4bdfeb,_0x336601,_0x4963c7,_0x5d1851,_0x35e293);})[_0xc4ee('0x15')](function(_0x374ec4){if(_0x374ec4){logger['info']('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x374ec4['id']);}})[_0xc4ee('0x66')](function(_0x727782){logger[_0xc4ee('0x64')]('['+_0x35e293['lastevent']['toUpperCase']()+']',JSON[_0xc4ee('0x1b')](_0x727782));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff