// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x58a4=['[HTTP]','GET','authType','%s:%s','password','username','token','Basic\x20%s','toString','Searching\x20enduser\x20with\x20phone','%s/customers/search','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/customers','POST','work','map','length','forEach','string','customField','toLowerCase','content','type','idField','custom_fields','variableName','customVariable','Variable','name','priority','Creating\x20new\x20ticket...','merge','getString','Subjects','phone','new','xCALLY','Motion','CTI','concat','/api/v2/users/%d','user','Descriptions','Fields','%s/customers/%d/cases','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:desk:display','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','catch','error','stringify','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','Authorization','destcalleridname','destcalleridnum','%s/agent/tickets/%s','[ABANDONED]','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','desk','redis','defaults','localhost','emit','application/json','validateEmail','info','Getting\x20agent\x20with\x20email','format','remoteUri','then','total_entries','find','_embedded','entries','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','debug'];(function(_0x572d15,_0x557db9){var _0x225c7e=function(_0xa8dc9f){while(--_0xa8dc9f){_0x572d15['push'](_0x572d15['shift']());}};_0x225c7e(++_0x557db9);}(_0x58a4,0xbf));var _0x458a=function(_0x161e88,_0x49ce5e){_0x161e88=_0x161e88-0x0;var _0x40ee62=_0x58a4[_0x161e88];return _0x40ee62;};'use strict';var _=require(_0x458a('0x0'));var rp=require(_0x458a('0x1'));var md5=require(_0x458a('0x2'));var util=require(_0x458a('0x3'));var Redis=require(_0x458a('0x4'));var intUtil=require(_0x458a('0x5'));var config=require(_0x458a('0x6'));var logger=require(_0x458a('0x7'))(_0x458a('0x8'));config[_0x458a('0x9')]=_[_0x458a('0xa')](config[_0x458a('0x9')],{'host':_0x458a('0xb'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));function emit(_0x30b095,_0x11fcaa,_0x2029bc){io['to'](_0x30b095)[_0x458a('0xc')](_0x11fcaa,_0x2029bc);}var headers={'Content-Type':_0x458a('0xd'),'Accept':'application/json'};function getUser(_0x4bedce,_0x185c5f){if(intUtil[_0x458a('0xe')](_0x185c5f)===!![]){logger[_0x458a('0xf')](_0x458a('0x10'),_0x185c5f);return request({'uri':util[_0x458a('0x11')]('%s/users',_0x4bedce[_0x458a('0x12')])})[_0x458a('0x13')](function(_0x5a3874){if(_0x5a3874[_0x458a('0x14')]){return _[_0x458a('0x15')](_0x5a3874[_0x458a('0x16')][_0x458a('0x17')],{'email':_0x185c5f});}})[_0x458a('0x13')](function(_0x5bd09e){if(_0x5bd09e){logger['info'](_0x458a('0x18'));return _0x5bd09e;}else{logger['info'](_0x458a('0x19'));return request({'uri':util[_0x458a('0x11')](_0x458a('0x1a'),_0x4bedce[_0x458a('0x12')])});}});}else{logger[_0x458a('0xf')](_0x458a('0x1b'));return request({'uri':util['format']('%s/users/me',_0x4bedce['remoteUri'])});}}function request(_0x2faf6a){logger[_0x458a('0x1c')](_0x458a('0x1d'),JSON['stringify'](_0x2faf6a));return rp(_[_0x458a('0xa')](_0x2faf6a,{'method':_0x458a('0x1e'),'headers':headers,'json':!![]}));}function getAuth(_0x18504d){var _0x392986;if(_0x18504d[_0x458a('0x1f')]==='basic'){_0x392986=util['format'](_0x458a('0x20'),_0x18504d['username'],_0x18504d[_0x458a('0x21')]);}else if(_0x18504d[_0x458a('0x1f')]==='token'){_0x392986=util[_0x458a('0x11')]('%s/token:%s',_0x18504d[_0x458a('0x22')],_0x18504d[_0x458a('0x23')]);}return util['format'](_0x458a('0x24'),new Buffer(_0x392986)[_0x458a('0x25')]('base64'));}function getEndUser(_0xa6b8ff,_0x5ad95a,_0x370959){logger['info'](_0x458a('0x26'),_0x370959);return request({'uri':util['format'](_0x458a('0x27'),_0xa6b8ff[_0x458a('0x12')]),'qs':{'phone':_0x370959}})[_0x458a('0x13')](function(_0xcda8cc){if(_0xcda8cc[_0x458a('0x14')]){logger[_0x458a('0xf')](_0x458a('0x28'));return _0xcda8cc[_0x458a('0x16')][_0x458a('0x17')][0x0];}else{logger[_0x458a('0xf')](_0x458a('0x29'));return request({'uri':util[_0x458a('0x11')](_0x458a('0x2a'),_0xa6b8ff['remoteUri']),'method':_0x458a('0x2b'),'body':{'first_name':_0x5ad95a,'title':_0x5ad95a,'phone_numbers':[{'type':_0x458a('0x2c'),'value':_0x370959}]}});}});}function getTags(_0x5f3ac0,_0x5df150){var _0x41b23d=[];if(_0x5f3ac0&&_0x5f3ac0['length']>0x0){_0x41b23d=_[_0x458a('0x2d')](_0x5f3ac0,_0x5df150);}return _0x41b23d;}function getCustomFields(_0x29f9b5,_0x223f73){var _0x4a49e4=[];var _0xa6fdf={'custom_fields':{}};if(_0x29f9b5[_0x458a('0x2e')]>0x0){_[_0x458a('0x2f')](_0x29f9b5,function(_0x562c36){if(_0x562c36['type']===_0x458a('0x30')&&_0x562c36['nameField']&&!_0x562c36[_0x458a('0x31')]){_0xa6fdf[_0x562c36['nameField'][_0x458a('0x32')]()]=_0x562c36[_0x458a('0x33')]['toString']();}else if(_0x562c36[_0x458a('0x34')]===_0x458a('0x30')&&_0x562c36[_0x458a('0x35')]&&_0x562c36['customField']){_0xa6fdf[_0x458a('0x36')][_0x562c36[_0x458a('0x35')]]=_0x562c36[_0x458a('0x33')][_0x458a('0x25')]();}else if(_0x562c36[_0x458a('0x34')]==='variable'&&_0x562c36[_0x458a('0x37')]&&_0x562c36[_0x458a('0x35')]&&_0x562c36[_0x458a('0x31')]){_0x223f73[_0x562c36[_0x458a('0x37')]]&&(_0xa6fdf[_0x458a('0x36')][_0x562c36[_0x458a('0x35')]]=_0x223f73[_0x562c36['variableName']][_0x458a('0x25')]());}else if(_0x562c36[_0x458a('0x34')]===_0x458a('0x38')&&_0x562c36[_0x458a('0x39')]&&_0x562c36[_0x458a('0x39')][_0x458a('0x3a')]&&_0x562c36[_0x458a('0x35')]&&_0x562c36[_0x458a('0x31')]){_0x223f73[_0x562c36[_0x458a('0x39')]['name'][_0x458a('0x32')]()]&&(_0xa6fdf[_0x458a('0x36')][_0x562c36[_0x458a('0x35')]]=_0x223f73[_0x562c36[_0x458a('0x39')][_0x458a('0x3a')][_0x458a('0x32')]()][_0x458a('0x25')]());}});}if(_0xa6fdf[_0x458a('0x3b')]){_0xa6fdf[_0x458a('0x3b')]=Number(_0xa6fdf[_0x458a('0x3b')]);}return _0xa6fdf;}function getTicket(_0x1a4011,_0x1aa28e,_0x40c6cb,_0x73e060,_0x5d79cb){logger['info'](_0x458a('0x3c'));var _0x397a41=_[_0x458a('0x3d')]({'subject':intUtil[_0x458a('0x3e')](_0x73e060[_0x458a('0x3f')],_0x5d79cb,'\x20'),'type':_0x458a('0x40'),'status':_0x458a('0x41'),'labels':[_0x458a('0x42'),_0x458a('0x43'),_0x458a('0x44')][_0x458a('0x45')](getTags(_0x73e060['Tags'],_0x458a('0x3a'))),'description':intUtil[_0x458a('0x3e')](_0x73e060['Descriptions'],_0x5d79cb,'\x0a'),'_links':{'assigned_user':{'href':util[_0x458a('0x11')](_0x458a('0x46'),_0x1aa28e['id']),'class':_0x458a('0x47')}},'message':{'direction':'in','body':intUtil['getString'](_0x73e060[_0x458a('0x48')],_0x5d79cb,'\x0a')}},getCustomFields(_0x73e060[_0x458a('0x49')],_0x5d79cb));return request({'uri':util[_0x458a('0x11')](_0x458a('0x4a'),_0x1a4011[_0x458a('0x12')],_0x40c6cb['id']),'method':_0x458a('0x2b'),'body':_0x397a41});}exports[_0x458a('0x4b')]=function(_0x667255,_0x5883ab,_0x296385,_0x145e3c,_0x2b9030,_0x5180ae){var _0x3d3d0e,_0x369d4b;_0x5180ae['remoteUri']=intUtil[_0x458a('0x4c')](_0x5180ae[_0x458a('0x12')]);_0x5180ae[_0x458a('0x4d')]=intUtil[_0x458a('0x4c')](_0x5180ae[_0x458a('0x4d')]);if(_0x2b9030&&_0x2b9030['monitor_format']){logger['info'](_0x458a('0x4e'),_0x458a('0x4f'));_0x5883ab[_0x458a('0x50')]=util[_0x458a('0x11')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5180ae[_0x458a('0x4d')],_0x5883ab[_0x458a('0x51')],md5(_0x5883ab['uniqueid']));}else{_0x5883ab[_0x458a('0x50')]='';}headers['Authorization']=getAuth(_0x5180ae);return getUser(_0x5180ae,_0x145e3c[_0x458a('0x52')])[_0x458a('0x13')](function(_0x30d9d9){_0x3d3d0e=_0x30d9d9;logger['info'](_0x458a('0x53'),_0x3d3d0e['id']);return getEndUser(_0x5180ae,_0x5883ab[_0x458a('0x54')],_0x5883ab[_0x458a('0x55')]);})['then'](function(_0x5edbc9){_0x369d4b=_0x5edbc9;logger[_0x458a('0xf')](_0x458a('0x56'),_0x369d4b['id']);return getTicket(_0x5180ae,_0x3d3d0e,_0x369d4b,_0x296385,_0x5883ab);})[_0x458a('0x13')](function(_0x4dea55){if(_0x4dea55){logger['info'](_0x458a('0x57'));logger[_0x458a('0xf')](_0x458a('0x58'),_0x4dea55['id']);switch(_0x5180ae[_0x458a('0x34')]){case _0x458a('0x59'):logger[_0x458a('0xf')](_0x458a('0x4e'),_0x458a('0x5a'));emit(util[_0x458a('0x11')](_0x458a('0x5b'),_0x145e3c[_0x458a('0x3a')]),_0x458a('0x5c'),{'recordId':_0x4dea55['id']});break;case _0x458a('0x5d'):logger[_0x458a('0xf')](_0x458a('0x4e'),_0x458a('0x5e'));emit(util['format'](_0x458a('0x5b'),_0x145e3c[_0x458a('0x3a')]),_0x458a('0x5f'),{'uri':util[_0x458a('0x11')](_0x458a('0x60'),_0x4dea55['id'])});break;default:logger['error']('[QUEUE]','Desk\x20account\x20type\x20not\x20recognized');}}})[_0x458a('0x61')](function(_0x5b47e0){console[_0x458a('0x62')](_0x5b47e0);logger[_0x458a('0x62')](_0x458a('0x4e'),JSON[_0x458a('0x63')](_0x5b47e0));});};exports[_0x458a('0x64')]=function(_0x5f0151,_0x48f68e,_0x3d7616,_0x2d8b77,_0x2587a1,_0x8ff0dd,_0x2d67b1){var _0x5a6650,_0x21c01a;_0x8ff0dd['remoteUri']=intUtil[_0x458a('0x4c')](_0x8ff0dd['remoteUri']);_0x8ff0dd[_0x458a('0x4d')]=intUtil['stripTrailingSlash'](_0x8ff0dd['serverUrl']);if(_0x2d67b1&&_0x2d67b1['recordingFormat']&&_0x2d67b1[_0x458a('0x65')]!==_0x458a('0x66')){logger['info'](_0x458a('0x67'),_0x458a('0x4f'));_0x48f68e[_0x458a('0x50')]=util['format'](_0x458a('0x68'),_0x8ff0dd[_0x458a('0x4d')],_0x48f68e[_0x458a('0x51')],md5(_0x48f68e[_0x458a('0x51')]));}headers[_0x458a('0x69')]=getAuth(_0x8ff0dd);return getUser(_0x8ff0dd,_0x2d8b77[_0x458a('0x52')])['then'](function(_0x15200c){_0x5a6650=_0x15200c;logger[_0x458a('0xf')](_0x458a('0x53'),_0x5a6650['id']);return getEndUser(_0x8ff0dd,_0x48f68e[_0x458a('0x6a')],_0x48f68e[_0x458a('0x6b')]);})[_0x458a('0x13')](function(_0x1181c2){_0x21c01a=_0x1181c2;logger[_0x458a('0xf')]('The\x20Enduser\x20ID\x20is:',_0x21c01a['id']);return getTicket(_0x8ff0dd,_0x5a6650,_0x21c01a,_0x3d7616,_0x48f68e);})[_0x458a('0x13')](function(_0x4abe93){if(_0x4abe93){logger[_0x458a('0xf')](_0x458a('0x57'));logger[_0x458a('0xf')](_0x458a('0x58'),_0x4abe93['id']);switch(_0x8ff0dd['type']){case'integrationTab':logger[_0x458a('0xf')](_0x458a('0x4e'),_0x458a('0x5a'));emit(util[_0x458a('0x11')](_0x458a('0x5b'),_0x2d8b77[_0x458a('0x3a')]),'trigger:desk:display',{'recordId':_0x4abe93['id']});break;case _0x458a('0x5d'):logger[_0x458a('0xf')]('[QUEUE]',_0x458a('0x5e'));emit(util['format'](_0x458a('0x5b'),_0x2d8b77[_0x458a('0x3a')]),_0x458a('0x5f'),{'uri':util[_0x458a('0x11')](_0x458a('0x6c'),_0x8ff0dd[_0x458a('0x12')],_0x4abe93['id'])});break;default:logger[_0x458a('0x62')](_0x458a('0x67'),'Desk\x20account\x20type\x20not\x20recognized');}}})[_0x458a('0x61')](function(_0x3ed05d){logger['error'](_0x458a('0x67'),JSON[_0x458a('0x63')](_0x3ed05d));});};exports['abandoned']=function(_0xaf7b50,_0x14b483,_0x47cbcf,_0x17b611,_0x180df0,_0x582ff7){var _0x16f82f,_0x1f95d4;_0x582ff7[_0x458a('0x12')]=intUtil[_0x458a('0x4c')](_0x582ff7[_0x458a('0x12')]);_0x582ff7[_0x458a('0x4d')]=intUtil[_0x458a('0x4c')](_0x582ff7[_0x458a('0x4d')]);if(_0x180df0&&_0x180df0['monitor_format']){logger[_0x458a('0xf')](_0x458a('0x6d'),_0x458a('0x4f'));_0x14b483[_0x458a('0x50')]=util[_0x458a('0x11')](_0x458a('0x68'),_0x582ff7[_0x458a('0x4d')],_0x14b483[_0x458a('0x51')],md5(_0x14b483[_0x458a('0x51')]));}else{_0x14b483[_0x458a('0x50')]='';}headers['Authorization']=getAuth(_0x582ff7);return getUser(_0x582ff7)[_0x458a('0x13')](function(_0x527c09){_0x16f82f=_0x527c09;logger[_0x458a('0xf')](_0x458a('0x53'),_0x16f82f['id']);return getEndUser(_0x582ff7,_0x14b483[_0x458a('0x54')],_0x14b483[_0x458a('0x55')]);})[_0x458a('0x13')](function(_0x3d1d37){_0x1f95d4=_0x3d1d37;logger[_0x458a('0xf')](_0x458a('0x56'),_0x1f95d4['id']);return getTicket(_0x582ff7,_0x16f82f,_0x1f95d4,_0x47cbcf,_0x14b483);})[_0x458a('0x13')](function(_0x413d7c){if(_0x413d7c){logger[_0x458a('0xf')](_0x458a('0x57'));logger[_0x458a('0xf')](_0x458a('0x58'),_0x413d7c['id']);}})[_0x458a('0x61')](function(_0x2c131b){logger['error'](_0x458a('0x6d'),JSON['stringify'](_0x2c131b));});};
\ No newline at end of file
+var _0x4eec=['_embedded','entries','then','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','debug','[HTTP]','stringify','authType','basic','%s:%s','username','password','%s/token:%s','token','Basic\x20%s','toString','base64','Searching\x20enduser\x20with\x20phone','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','work','length','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','variable','variableName','Variable','name','custom_fields','priority','Creating\x20new\x20ticket...','merge','getString','Subjects','new','xCALLY','CTI','Descriptions','/api/v2/users/%d','user','Fields','%s/customers/%d/cases','queue','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','https://xcally.desk.com/web/agent/case/%d','outbound','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','newTab','%s/agent/tickets/%s','error','Desk\x20account\x20type\x20not\x20recognized','catch','unmanaged','lastevent','toUpperCase','md5','ioredis','../../../../config/environment','../../../../config/logger','desk','defaults','localhost','socket.io-emitter','redis','emit','application/json','validateEmail','info','Getting\x20agent\x20with\x20email','format','%s/users','remoteUri','total_entries','find'];(function(_0x521bf6,_0x22adcd){var _0x1ffd15=function(_0x33f2dc){while(--_0x33f2dc){_0x521bf6['push'](_0x521bf6['shift']());}};_0x1ffd15(++_0x22adcd);}(_0x4eec,0x12b));var _0xc4ee=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x4eec[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0xc4ee('0x0'));var util=require('util');var Redis=require(_0xc4ee('0x1'));var intUtil=require('./util');var config=require(_0xc4ee('0x2'));var logger=require(_0xc4ee('0x3'))(_0xc4ee('0x4'));config['redis']=_[_0xc4ee('0x5')](config['redis'],{'host':_0xc4ee('0x6'),'port':0x18eb});var io=require(_0xc4ee('0x7'))(new Redis(config[_0xc4ee('0x8')]));function emit(_0x596002,_0x1126fb,_0x315f32){io['to'](_0x596002)[_0xc4ee('0x9')](_0x1126fb,_0x315f32);}var headers={'Content-Type':_0xc4ee('0xa'),'Accept':_0xc4ee('0xa')};function getUser(_0x5c6b90,_0x416ac9){if(intUtil[_0xc4ee('0xb')](_0x416ac9)===!![]){logger[_0xc4ee('0xc')](_0xc4ee('0xd'),_0x416ac9);return request({'uri':util[_0xc4ee('0xe')](_0xc4ee('0xf'),_0x5c6b90[_0xc4ee('0x10')])})['then'](function(_0x16386e){if(_0x16386e[_0xc4ee('0x11')]){return _[_0xc4ee('0x12')](_0x16386e[_0xc4ee('0x13')][_0xc4ee('0x14')],{'email':_0x416ac9});}})[_0xc4ee('0x15')](function(_0x3b6524){if(_0x3b6524){logger[_0xc4ee('0xc')](_0xc4ee('0x16'));return _0x3b6524;}else{logger[_0xc4ee('0xc')](_0xc4ee('0x17'));return request({'uri':util[_0xc4ee('0xe')]('%s/users/me',_0x5c6b90['remoteUri'])});}});}else{logger['info']('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc4ee('0xe')](_0xc4ee('0x18'),_0x5c6b90[_0xc4ee('0x10')])});}}function request(_0xb5bc8d){logger[_0xc4ee('0x19')](_0xc4ee('0x1a'),JSON[_0xc4ee('0x1b')](_0xb5bc8d));return rp(_[_0xc4ee('0x5')](_0xb5bc8d,{'method':'GET','headers':headers,'json':!![]}));}function getAuth(_0x223bdb){var _0x40c793;if(_0x223bdb[_0xc4ee('0x1c')]===_0xc4ee('0x1d')){_0x40c793=util[_0xc4ee('0xe')](_0xc4ee('0x1e'),_0x223bdb[_0xc4ee('0x1f')],_0x223bdb[_0xc4ee('0x20')]);}else if(_0x223bdb['authType']==='token'){_0x40c793=util[_0xc4ee('0xe')](_0xc4ee('0x21'),_0x223bdb['username'],_0x223bdb[_0xc4ee('0x22')]);}return util['format'](_0xc4ee('0x23'),new Buffer(_0x40c793)[_0xc4ee('0x24')](_0xc4ee('0x25')));}function getEndUser(_0x11e174,_0xef5ba2,_0x2ab12e){logger[_0xc4ee('0xc')](_0xc4ee('0x26'),_0x2ab12e);return request({'uri':util[_0xc4ee('0xe')]('%s/customers/search',_0x11e174[_0xc4ee('0x10')]),'qs':{'phone':_0x2ab12e}})['then'](function(_0x3d28b3){if(_0x3d28b3[_0xc4ee('0x11')]){logger[_0xc4ee('0xc')](_0xc4ee('0x27'));return _0x3d28b3[_0xc4ee('0x13')][_0xc4ee('0x14')][0x0];}else{logger['info'](_0xc4ee('0x28'));return request({'uri':util[_0xc4ee('0xe')]('%s/customers',_0x11e174[_0xc4ee('0x10')]),'method':_0xc4ee('0x29'),'body':{'first_name':_0xef5ba2,'title':_0xef5ba2,'phone_numbers':[{'type':_0xc4ee('0x2a'),'value':_0x2ab12e}]}});}});}function getTags(_0x11baa3,_0x3c0d9b){var _0x1a732c=[];if(_0x11baa3&&_0x11baa3[_0xc4ee('0x2b')]>0x0){_0x1a732c=_['map'](_0x11baa3,_0x3c0d9b);}return _0x1a732c;}function getCustomFields(_0xe8ea01,_0x3b42f0){var _0x3d9ee7=[];var _0x4bee06={'custom_fields':{}};if(_0xe8ea01[_0xc4ee('0x2b')]>0x0){_[_0xc4ee('0x2c')](_0xe8ea01,function(_0xd307e5){if(_[_0xc4ee('0x2d')]([_0xc4ee('0x2e'),_0xc4ee('0x2f')],_0xd307e5[_0xc4ee('0x30')])&&_0xd307e5[_0xc4ee('0x31')]&&!_0xd307e5[_0xc4ee('0x32')]){_0x4bee06[_0xd307e5[_0xc4ee('0x31')][_0xc4ee('0x33')]()]=_0xd307e5[_0xc4ee('0x34')]['toString']();}else if(_[_0xc4ee('0x2d')]([_0xc4ee('0x2e'),_0xc4ee('0x2f')],_0xd307e5['type'])&&_0xd307e5[_0xc4ee('0x35')]&&_0xd307e5['customField']){_0x4bee06['custom_fields'][_0xd307e5[_0xc4ee('0x35')]]=_0xd307e5['content'][_0xc4ee('0x24')]();}else if(_0xd307e5[_0xc4ee('0x30')]===_0xc4ee('0x36')&&_0xd307e5[_0xc4ee('0x37')]&&_0xd307e5[_0xc4ee('0x35')]&&_0xd307e5[_0xc4ee('0x32')]){_0x3b42f0[_0xd307e5[_0xc4ee('0x37')]]&&(_0x4bee06['custom_fields'][_0xd307e5[_0xc4ee('0x35')]]=_0x3b42f0[_0xd307e5['variableName']][_0xc4ee('0x24')]());}else if(_0xd307e5[_0xc4ee('0x30')]==='customVariable'&&_0xd307e5['Variable']&&_0xd307e5[_0xc4ee('0x38')]['name']&&_0xd307e5['idField']&&_0xd307e5[_0xc4ee('0x32')]){_0x3b42f0[_0xd307e5[_0xc4ee('0x38')][_0xc4ee('0x39')][_0xc4ee('0x33')]()]&&(_0x4bee06[_0xc4ee('0x3a')][_0xd307e5[_0xc4ee('0x35')]]=_0x3b42f0[_0xd307e5[_0xc4ee('0x38')][_0xc4ee('0x39')][_0xc4ee('0x33')]()]['toString']());}});}if(_0x4bee06[_0xc4ee('0x3b')]){_0x4bee06[_0xc4ee('0x3b')]=Number(_0x4bee06['priority']);}return _0x4bee06;}function getTicket(_0x53bb54,_0x17e111,_0x2d9fa0,_0x2ffd21,_0xd89697){logger[_0xc4ee('0xc')](_0xc4ee('0x3c'));var _0x28bf30=_[_0xc4ee('0x3d')]({'subject':intUtil[_0xc4ee('0x3e')](_0x2ffd21[_0xc4ee('0x3f')],_0xd89697,'\x20'),'type':'phone','status':_0xc4ee('0x40'),'labels':[_0xc4ee('0x41'),'Motion',_0xc4ee('0x42')]['concat'](getTags(_0x2ffd21['Tags'],_0xc4ee('0x39'))),'description':intUtil[_0xc4ee('0x3e')](_0x2ffd21[_0xc4ee('0x43')],_0xd89697,'\x0a'),'_links':{'assigned_user':{'href':util[_0xc4ee('0xe')](_0xc4ee('0x44'),_0x17e111['id']),'class':_0xc4ee('0x45')}},'message':{'direction':'in','body':intUtil[_0xc4ee('0x3e')](_0x2ffd21['Descriptions'],_0xd89697,'\x0a')}},getCustomFields(_0x2ffd21[_0xc4ee('0x46')],_0xd89697));return request({'uri':util[_0xc4ee('0xe')](_0xc4ee('0x47'),_0x53bb54[_0xc4ee('0x10')],_0x2d9fa0['id']),'method':_0xc4ee('0x29'),'body':_0x28bf30});}exports[_0xc4ee('0x48')]=function(_0x327168,_0x4c7c10,_0x10fd96,_0x748b72,_0x339f87,_0x23dd94){var _0x22deed,_0x3bb4e1;_0x23dd94[_0xc4ee('0x10')]=intUtil['stripTrailingSlash'](_0x23dd94[_0xc4ee('0x10')]);_0x23dd94[_0xc4ee('0x49')]=intUtil[_0xc4ee('0x4a')](_0x23dd94[_0xc4ee('0x49')]);if(_0x339f87&&_0x339f87[_0xc4ee('0x4b')]){logger[_0xc4ee('0xc')](_0xc4ee('0x4c'),_0xc4ee('0x4d'));_0x4c7c10[_0xc4ee('0x4e')]=util[_0xc4ee('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x23dd94[_0xc4ee('0x49')],_0x4c7c10[_0xc4ee('0x4f')],md5(_0x4c7c10[_0xc4ee('0x4f')]));}else{_0x4c7c10[_0xc4ee('0x4e')]='';}headers[_0xc4ee('0x50')]=getAuth(_0x23dd94);return getUser(_0x23dd94,_0x748b72[_0xc4ee('0x51')])[_0xc4ee('0x15')](function(_0x5ee337){_0x22deed=_0x5ee337;logger[_0xc4ee('0xc')]('The\x20User\x20ID\x20is:',_0x22deed['id']);return getEndUser(_0x23dd94,_0x4c7c10[_0xc4ee('0x52')],_0x4c7c10[_0xc4ee('0x53')]);})[_0xc4ee('0x15')](function(_0xb06027){_0x3bb4e1=_0xb06027;logger['info'](_0xc4ee('0x54'),_0x3bb4e1['id']);return getTicket(_0x23dd94,_0x22deed,_0x3bb4e1,_0x10fd96,_0x4c7c10);})[_0xc4ee('0x15')](function(_0x5cb8f0){if(_0x5cb8f0){logger[_0xc4ee('0xc')]('Ticket\x20created!');logger[_0xc4ee('0xc')](_0xc4ee('0x55'),_0x5cb8f0['id']);switch(_0x23dd94[_0xc4ee('0x30')]){case _0xc4ee('0x56'):logger[_0xc4ee('0xc')](_0xc4ee('0x4c'),_0xc4ee('0x57'));emit(util[_0xc4ee('0xe')]('user:%s',_0x748b72[_0xc4ee('0x39')]),'trigger:desk:display',{'recordId':_0x5cb8f0['id']});break;case'newTab':logger[_0xc4ee('0xc')](_0xc4ee('0x4c'),_0xc4ee('0x58'));emit(util[_0xc4ee('0xe')](_0xc4ee('0x59'),_0x748b72[_0xc4ee('0x39')]),'trigger:browser:url',{'uri':util[_0xc4ee('0xe')](_0xc4ee('0x5a'),_0x5cb8f0['id'])});break;default:logger['error'](_0xc4ee('0x4c'),'Desk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x226d92){console['error'](_0x226d92);logger['error']('[QUEUE]',JSON['stringify'](_0x226d92));});};exports[_0xc4ee('0x5b')]=function(_0x25bf7c,_0x30c944,_0x48c3b9,_0x20a2d9,_0x1bd128,_0x449069,_0x8598fc){var _0xcb021c,_0x2ace65;_0x449069[_0xc4ee('0x10')]=intUtil[_0xc4ee('0x4a')](_0x449069[_0xc4ee('0x10')]);_0x449069['serverUrl']=intUtil[_0xc4ee('0x4a')](_0x449069[_0xc4ee('0x49')]);if(_0x8598fc&&_0x8598fc['recordingFormat']&&_0x8598fc['recordingFormat']!==_0xc4ee('0x5c')){logger[_0xc4ee('0xc')](_0xc4ee('0x5d'),'Recording\x20is\x20enabled!');_0x30c944['recordingURL']=util[_0xc4ee('0xe')](_0xc4ee('0x5e'),_0x449069[_0xc4ee('0x49')],_0x30c944['uniqueid'],md5(_0x30c944['uniqueid']));}headers['Authorization']=getAuth(_0x449069);return getUser(_0x449069,_0x20a2d9[_0xc4ee('0x51')])[_0xc4ee('0x15')](function(_0x55a7fd){_0xcb021c=_0x55a7fd;logger[_0xc4ee('0xc')](_0xc4ee('0x5f'),_0xcb021c['id']);return getEndUser(_0x449069,_0x30c944[_0xc4ee('0x60')],_0x30c944[_0xc4ee('0x61')]);})[_0xc4ee('0x15')](function(_0x4746a3){_0x2ace65=_0x4746a3;logger[_0xc4ee('0xc')](_0xc4ee('0x54'),_0x2ace65['id']);return getTicket(_0x449069,_0xcb021c,_0x2ace65,_0x48c3b9,_0x30c944);})[_0xc4ee('0x15')](function(_0x4e8d26){if(_0x4e8d26){logger['info']('Ticket\x20created!');logger['info'](_0xc4ee('0x55'),_0x4e8d26['id']);switch(_0x449069[_0xc4ee('0x30')]){case _0xc4ee('0x56'):logger['info']('[QUEUE]','Displaying\x20ticket\x20to\x20agent...');emit(util[_0xc4ee('0xe')](_0xc4ee('0x59'),_0x20a2d9[_0xc4ee('0x39')]),'trigger:desk:display',{'recordId':_0x4e8d26['id']});break;case _0xc4ee('0x62'):logger[_0xc4ee('0xc')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc4ee('0xe')](_0xc4ee('0x59'),_0x20a2d9[_0xc4ee('0x39')]),'trigger:browser:url',{'uri':util['format'](_0xc4ee('0x63'),_0x449069[_0xc4ee('0x10')],_0x4e8d26['id'])});break;default:logger[_0xc4ee('0x64')](_0xc4ee('0x5d'),_0xc4ee('0x65'));}}})[_0xc4ee('0x66')](function(_0x38fa0c){logger[_0xc4ee('0x64')](_0xc4ee('0x5d'),JSON[_0xc4ee('0x1b')](_0x38fa0c));});};exports[_0xc4ee('0x67')]=function(_0x27f4a1,_0x35e293,_0x5d1851,_0x36702f,_0x366398,_0x4bdfeb){var _0x336601,_0x4963c7;_0x4bdfeb[_0xc4ee('0x10')]=intUtil[_0xc4ee('0x4a')](_0x4bdfeb[_0xc4ee('0x10')]);_0x4bdfeb[_0xc4ee('0x49')]=intUtil[_0xc4ee('0x4a')](_0x4bdfeb[_0xc4ee('0x49')]);if(_0x366398&&_0x366398['monitor_format']){logger[_0xc4ee('0xc')]('['+_0x35e293[_0xc4ee('0x68')][_0xc4ee('0x69')]()+']',_0xc4ee('0x4d'));_0x35e293['recordingURL']=util[_0xc4ee('0xe')](_0xc4ee('0x5e'),_0x4bdfeb[_0xc4ee('0x49')],_0x35e293[_0xc4ee('0x4f')],md5(_0x35e293[_0xc4ee('0x4f')]));}else{_0x35e293[_0xc4ee('0x4e')]='';}headers['Authorization']=getAuth(_0x4bdfeb);return getUser(_0x4bdfeb)['then'](function(_0x1f1a9e){_0x336601=_0x1f1a9e;logger[_0xc4ee('0xc')](_0xc4ee('0x5f'),_0x336601['id']);return getEndUser(_0x4bdfeb,_0x35e293[_0xc4ee('0x52')],_0x35e293['calleridnum']);})[_0xc4ee('0x15')](function(_0x19f5be){_0x4963c7=_0x19f5be;logger[_0xc4ee('0xc')]('The\x20Enduser\x20ID\x20is:',_0x4963c7['id']);return getTicket(_0x4bdfeb,_0x336601,_0x4963c7,_0x5d1851,_0x35e293);})[_0xc4ee('0x15')](function(_0x374ec4){if(_0x374ec4){logger['info']('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x374ec4['id']);}})[_0xc4ee('0x66')](function(_0x727782){logger[_0xc4ee('0x64')]('['+_0x35e293['lastevent']['toUpperCase']()+']',JSON[_0xc4ee('0x1b')](_0x727782));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff