// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xa079=['remoteUri','then','total_entries','find','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','debug','stringify','GET','authType','basic','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','toString','Searching\x20enduser\x20with\x20phone','%s/customers/search','Enduser\x20found!','entries','%s/customers','POST','work','length','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','idField','custom_fields','content','variable','variableName','Variable','name','priority','Creating\x20new\x20ticket...','merge','getString','Subjects','phone','new','xCALLY','CTI','concat','Tags','/api/v2/users/%d','user','Descriptions','Fields','%s/customers/%d/cases','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','integrationTab','user:%s','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','Desk\x20account\x20type\x20not\x20recognized','catch','error','outbound','recordingFormat','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','trigger:desk:display','[OUTBOUND]','lastevent','toUpperCase','The\x20Ticket\x20ID\x20is:','md5','util','./util','../../../../config/environment','../../../../config/logger','desk','redis','defaults','socket.io-emitter','emit','application/json','validateEmail','info','Getting\x20agent\x20with\x20email','format','%s/users'];(function(_0x139c57,_0xa22f9e){var _0x262126=function(_0x2a87c4){while(--_0x2a87c4){_0x139c57['push'](_0x139c57['shift']());}};_0x262126(++_0xa22f9e);}(_0xa079,0xc6));var _0x9a07=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0xa079[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0x9a07('0x0'));var util=require(_0x9a07('0x1'));var Redis=require('ioredis');var intUtil=require(_0x9a07('0x2'));var config=require(_0x9a07('0x3'));var logger=require(_0x9a07('0x4'))(_0x9a07('0x5'));config[_0x9a07('0x6')]=_[_0x9a07('0x7')](config[_0x9a07('0x6')],{'host':'localhost','port':0x18eb});var io=require(_0x9a07('0x8'))(new Redis(config[_0x9a07('0x6')]));function emit(_0x586870,_0x395350,_0x41a851){io['to'](_0x586870)[_0x9a07('0x9')](_0x395350,_0x41a851);}var headers={'Content-Type':_0x9a07('0xa'),'Accept':_0x9a07('0xa')};function getUser(_0x358508,_0x521203){if(intUtil[_0x9a07('0xb')](_0x521203)===!![]){logger[_0x9a07('0xc')](_0x9a07('0xd'),_0x521203);return request({'uri':util[_0x9a07('0xe')](_0x9a07('0xf'),_0x358508[_0x9a07('0x10')])})[_0x9a07('0x11')](function(_0xed59af){if(_0xed59af[_0x9a07('0x12')]){return _[_0x9a07('0x13')](_0xed59af['_embedded']['entries'],{'email':_0x521203});}})[_0x9a07('0x11')](function(_0x29b63c){if(_0x29b63c){logger['info'](_0x9a07('0x14'));return _0x29b63c;}else{logger[_0x9a07('0xc')](_0x9a07('0x15'));return request({'uri':util['format'](_0x9a07('0x16'),_0x358508[_0x9a07('0x10')])});}});}else{logger[_0x9a07('0xc')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x9a07('0xe')]('%s/users/me',_0x358508[_0x9a07('0x10')])});}}function request(_0x3c8879){logger[_0x9a07('0x17')]('[HTTP]',JSON[_0x9a07('0x18')](_0x3c8879));return rp(_['defaults'](_0x3c8879,{'method':_0x9a07('0x19'),'headers':headers,'json':!![]}));}function getAuth(_0x5ade66){var _0x40d86f;if(_0x5ade66[_0x9a07('0x1a')]===_0x9a07('0x1b')){_0x40d86f=util[_0x9a07('0xe')](_0x9a07('0x1c'),_0x5ade66[_0x9a07('0x1d')],_0x5ade66[_0x9a07('0x1e')]);}else if(_0x5ade66['authType']===_0x9a07('0x1f')){_0x40d86f=util[_0x9a07('0xe')](_0x9a07('0x20'),_0x5ade66[_0x9a07('0x1d')],_0x5ade66['token']);}return util[_0x9a07('0xe')](_0x9a07('0x21'),new Buffer(_0x40d86f)[_0x9a07('0x22')]('base64'));}function getEndUser(_0x43739e,_0x30dc25,_0x5a5212){logger['info'](_0x9a07('0x23'),_0x5a5212);return request({'uri':util[_0x9a07('0xe')](_0x9a07('0x24'),_0x43739e['remoteUri']),'qs':{'phone':_0x5a5212}})[_0x9a07('0x11')](function(_0x4b7320){if(_0x4b7320['total_entries']){logger[_0x9a07('0xc')](_0x9a07('0x25'));return _0x4b7320['_embedded'][_0x9a07('0x26')][0x0];}else{logger[_0x9a07('0xc')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x9a07('0xe')](_0x9a07('0x27'),_0x43739e[_0x9a07('0x10')]),'method':_0x9a07('0x28'),'body':{'first_name':_0x30dc25,'title':_0x30dc25,'phone_numbers':[{'type':_0x9a07('0x29'),'value':_0x5a5212}]}});}});}function getTags(_0x2b31c8,_0x5eeb45){var _0x1e5a9b=[];if(_0x2b31c8&&_0x2b31c8[_0x9a07('0x2a')]>0x0){_0x1e5a9b=_['map'](_0x2b31c8,_0x5eeb45);}return _0x1e5a9b;}function getCustomFields(_0x50b2e5,_0x484d8c){var _0x3ebd69=[];var _0xe27fc1={'custom_fields':{}};if(_0x50b2e5[_0x9a07('0x2a')]>0x0){_[_0x9a07('0x2b')](_0x50b2e5,function(_0x1eb821){if(_[_0x9a07('0x2c')]([_0x9a07('0x2d'),_0x9a07('0x2e')],_0x1eb821[_0x9a07('0x2f')])&&_0x1eb821[_0x9a07('0x30')]&&!_0x1eb821[_0x9a07('0x31')]){_0xe27fc1[_0x1eb821[_0x9a07('0x30')][_0x9a07('0x32')]()]=_0x1eb821['content']['toString']();}else if(_[_0x9a07('0x2c')]([_0x9a07('0x2d'),_0x9a07('0x2e')],_0x1eb821[_0x9a07('0x2f')])&&_0x1eb821[_0x9a07('0x33')]&&_0x1eb821[_0x9a07('0x31')]){_0xe27fc1[_0x9a07('0x34')][_0x1eb821['idField']]=_0x1eb821[_0x9a07('0x35')][_0x9a07('0x22')]();}else if(_0x1eb821[_0x9a07('0x2f')]===_0x9a07('0x36')&&_0x1eb821[_0x9a07('0x37')]&&_0x1eb821[_0x9a07('0x33')]&&_0x1eb821[_0x9a07('0x31')]){_0x484d8c[_0x1eb821[_0x9a07('0x37')]]&&(_0xe27fc1[_0x9a07('0x34')][_0x1eb821['idField']]=_0x484d8c[_0x1eb821[_0x9a07('0x37')]]['toString']());}else if(_0x1eb821[_0x9a07('0x2f')]==='customVariable'&&_0x1eb821['Variable']&&_0x1eb821[_0x9a07('0x38')][_0x9a07('0x39')]&&_0x1eb821[_0x9a07('0x33')]&&_0x1eb821[_0x9a07('0x31')]){_0x484d8c[_0x1eb821[_0x9a07('0x38')][_0x9a07('0x39')][_0x9a07('0x32')]()]&&(_0xe27fc1['custom_fields'][_0x1eb821[_0x9a07('0x33')]]=_0x484d8c[_0x1eb821[_0x9a07('0x38')][_0x9a07('0x39')][_0x9a07('0x32')]()][_0x9a07('0x22')]());}});}if(_0xe27fc1[_0x9a07('0x3a')]){_0xe27fc1[_0x9a07('0x3a')]=Number(_0xe27fc1[_0x9a07('0x3a')]);}return _0xe27fc1;}function getTicket(_0x388894,_0x25aa15,_0x6f0d07,_0x4e051a,_0x52cede){logger[_0x9a07('0xc')](_0x9a07('0x3b'));var _0x521bf7=_[_0x9a07('0x3c')]({'subject':intUtil[_0x9a07('0x3d')](_0x4e051a[_0x9a07('0x3e')],_0x52cede,'\x20'),'type':_0x9a07('0x3f'),'status':_0x9a07('0x40'),'labels':[_0x9a07('0x41'),'Motion',_0x9a07('0x42')][_0x9a07('0x43')](getTags(_0x4e051a[_0x9a07('0x44')],'name')),'description':intUtil['getString'](_0x4e051a['Descriptions'],_0x52cede,'\x0a'),'_links':{'assigned_user':{'href':util[_0x9a07('0xe')](_0x9a07('0x45'),_0x25aa15['id']),'class':_0x9a07('0x46')}},'message':{'direction':'in','body':intUtil[_0x9a07('0x3d')](_0x4e051a[_0x9a07('0x47')],_0x52cede,'\x0a')}},getCustomFields(_0x4e051a[_0x9a07('0x48')],_0x52cede));return request({'uri':util[_0x9a07('0xe')](_0x9a07('0x49'),_0x388894[_0x9a07('0x10')],_0x6f0d07['id']),'method':'POST','body':_0x521bf7});}exports['queue']=function(_0x269022,_0xaf58c,_0x2cdc1b,_0x4b5180,_0x12be1e,_0x3c87c2){var _0x338f33,_0x282455;_0x3c87c2[_0x9a07('0x10')]=intUtil[_0x9a07('0x4a')](_0x3c87c2['remoteUri']);_0x3c87c2[_0x9a07('0x4b')]=intUtil['stripTrailingSlash'](_0x3c87c2['serverUrl']);if(_0x12be1e&&_0x12be1e[_0x9a07('0x4c')]){logger['info'](_0x9a07('0x4d'),_0x9a07('0x4e'));_0xaf58c[_0x9a07('0x4f')]=util[_0x9a07('0xe')](_0x9a07('0x50'),_0x3c87c2[_0x9a07('0x4b')],_0xaf58c[_0x9a07('0x51')],md5(_0xaf58c[_0x9a07('0x51')]));}else{_0xaf58c[_0x9a07('0x4f')]='';}headers[_0x9a07('0x52')]=getAuth(_0x3c87c2);return getUser(_0x3c87c2,_0x4b5180[_0x9a07('0x53')])[_0x9a07('0x11')](function(_0x4149a3){_0x338f33=_0x4149a3;logger[_0x9a07('0xc')](_0x9a07('0x54'),_0x338f33['id']);return getEndUser(_0x3c87c2,_0xaf58c[_0x9a07('0x55')],_0xaf58c[_0x9a07('0x56')]);})[_0x9a07('0x11')](function(_0x385046){_0x282455=_0x385046;logger[_0x9a07('0xc')](_0x9a07('0x57'),_0x282455['id']);return getTicket(_0x3c87c2,_0x338f33,_0x282455,_0x2cdc1b,_0xaf58c);})[_0x9a07('0x11')](function(_0x23ce5a){if(_0x23ce5a){logger[_0x9a07('0xc')](_0x9a07('0x58'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x23ce5a['id']);switch(_0x3c87c2[_0x9a07('0x2f')]){case _0x9a07('0x59'):logger[_0x9a07('0xc')](_0x9a07('0x4d'),'Displaying\x20ticket\x20to\x20agent...');emit(util[_0x9a07('0xe')](_0x9a07('0x5a'),_0x4b5180[_0x9a07('0x39')]),'trigger:desk:display',{'recordId':_0x23ce5a['id']});break;case _0x9a07('0x5b'):logger[_0x9a07('0xc')](_0x9a07('0x4d'),_0x9a07('0x5c'));emit(util[_0x9a07('0xe')](_0x9a07('0x5a'),_0x4b5180[_0x9a07('0x39')]),_0x9a07('0x5d'),{'uri':util['format']('https://xcally.desk.com/web/agent/case/%d',_0x23ce5a['id'])});break;default:logger['error'](_0x9a07('0x4d'),_0x9a07('0x5e'));}}})[_0x9a07('0x5f')](function(_0x3ce035){console[_0x9a07('0x60')](_0x3ce035);logger[_0x9a07('0x60')](_0x9a07('0x4d'),JSON['stringify'](_0x3ce035));});};exports[_0x9a07('0x61')]=function(_0xbc267f,_0x29503e,_0x1c93eb,_0x497885,_0x14b638,_0x1673d2,_0x188d6b){var _0x151635,_0x38108f;_0x1673d2['remoteUri']=intUtil[_0x9a07('0x4a')](_0x1673d2['remoteUri']);_0x1673d2[_0x9a07('0x4b')]=intUtil[_0x9a07('0x4a')](_0x1673d2[_0x9a07('0x4b')]);if(_0x188d6b&&_0x188d6b[_0x9a07('0x62')]&&_0x188d6b['recordingFormat']!=='none'){logger['info']('[OUTBOUND]','Recording\x20is\x20enabled!');_0x29503e['recordingURL']=util[_0x9a07('0xe')](_0x9a07('0x50'),_0x1673d2[_0x9a07('0x4b')],_0x29503e[_0x9a07('0x51')],md5(_0x29503e[_0x9a07('0x51')]));}headers[_0x9a07('0x52')]=getAuth(_0x1673d2);return getUser(_0x1673d2,_0x497885[_0x9a07('0x53')])[_0x9a07('0x11')](function(_0x143da4){_0x151635=_0x143da4;logger[_0x9a07('0xc')](_0x9a07('0x54'),_0x151635['id']);return getEndUser(_0x1673d2,_0x29503e[_0x9a07('0x63')],_0x29503e[_0x9a07('0x64')]);})[_0x9a07('0x11')](function(_0x1387df){_0x38108f=_0x1387df;logger['info'](_0x9a07('0x57'),_0x38108f['id']);return getTicket(_0x1673d2,_0x151635,_0x38108f,_0x1c93eb,_0x29503e);})[_0x9a07('0x11')](function(_0x52f084){if(_0x52f084){logger[_0x9a07('0xc')](_0x9a07('0x58'));logger[_0x9a07('0xc')]('The\x20Ticket\x20ID\x20is:',_0x52f084['id']);switch(_0x1673d2[_0x9a07('0x2f')]){case'integrationTab':logger[_0x9a07('0xc')](_0x9a07('0x4d'),_0x9a07('0x65'));emit(util[_0x9a07('0xe')](_0x9a07('0x5a'),_0x497885[_0x9a07('0x39')]),_0x9a07('0x66'),{'recordId':_0x52f084['id']});break;case _0x9a07('0x5b'):logger[_0x9a07('0xc')](_0x9a07('0x4d'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x9a07('0x5a'),_0x497885['name']),_0x9a07('0x5d'),{'uri':util[_0x9a07('0xe')]('%s/agent/tickets/%s',_0x1673d2[_0x9a07('0x10')],_0x52f084['id'])});break;default:logger[_0x9a07('0x60')](_0x9a07('0x67'),'Desk\x20account\x20type\x20not\x20recognized');}}})[_0x9a07('0x5f')](function(_0x1a4d64){logger[_0x9a07('0x60')](_0x9a07('0x67'),JSON[_0x9a07('0x18')](_0x1a4d64));});};exports['unmanaged']=function(_0x3ac49a,_0x221bbd,_0x3d6851,_0x213763,_0x1f0d47,_0x23443f){var _0x34b00a,_0x35a268;_0x23443f['remoteUri']=intUtil[_0x9a07('0x4a')](_0x23443f['remoteUri']);_0x23443f['serverUrl']=intUtil[_0x9a07('0x4a')](_0x23443f[_0x9a07('0x4b')]);if(_0x1f0d47&&_0x1f0d47[_0x9a07('0x4c')]){logger['info']('['+_0x221bbd[_0x9a07('0x68')][_0x9a07('0x69')]()+']',_0x9a07('0x4e'));_0x221bbd[_0x9a07('0x4f')]=util[_0x9a07('0xe')](_0x9a07('0x50'),_0x23443f[_0x9a07('0x4b')],_0x221bbd[_0x9a07('0x51')],md5(_0x221bbd[_0x9a07('0x51')]));}else{_0x221bbd[_0x9a07('0x4f')]='';}headers[_0x9a07('0x52')]=getAuth(_0x23443f);return getUser(_0x23443f)['then'](function(_0x33fef6){_0x34b00a=_0x33fef6;logger[_0x9a07('0xc')](_0x9a07('0x54'),_0x34b00a['id']);return getEndUser(_0x23443f,_0x221bbd['calleridname'],_0x221bbd['calleridnum']);})['then'](function(_0x393fd5){_0x35a268=_0x393fd5;logger[_0x9a07('0xc')](_0x9a07('0x57'),_0x35a268['id']);return getTicket(_0x23443f,_0x34b00a,_0x35a268,_0x3d6851,_0x221bbd);})[_0x9a07('0x11')](function(_0x3428bd){if(_0x3428bd){logger['info']('Ticket\x20created!');logger[_0x9a07('0xc')](_0x9a07('0x6a'),_0x3428bd['id']);}})[_0x9a07('0x5f')](function(_0x59855e){logger[_0x9a07('0x60')]('['+_0x221bbd[_0x9a07('0x68')][_0x9a07('0x69')]()+']',JSON[_0x9a07('0x18')](_0x59855e));});};
\ No newline at end of file
+var _0x814b=['calleridname','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/logger','desk','redis','defaults','localhost','emit','application/json','validateEmail','info','Getting\x20agent\x20with\x20email','format','%s/users','then','total_entries','find','_embedded','entries','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','remoteUri','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','debug','[HTTP]','%s:%s','authType','token','username','Basic\x20%s','toString','base64','Searching\x20enduser\x20with\x20phone','%s/customers/search','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/customers','POST','work','map','length','string','nameField','toLowerCase','content','picklist','idField','customField','custom_fields','type','variableName','customVariable','Variable','name','priority','merge','getString','Subjects','xCALLY','CTI','concat','Tags','Descriptions','/api/v2/users/%d','user','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','integrationTab','user:%s','trigger:desk:display','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','catch','error','stringify','recordingFormat','none','[OUTBOUND]','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','unmanaged','lastevent'];(function(_0x29c51d,_0xa4d8ff){var _0x4555c4=function(_0x196cc9){while(--_0x196cc9){_0x29c51d['push'](_0x29c51d['shift']());}};_0x4555c4(++_0xa4d8ff);}(_0x814b,0x1a2));var _0xb814=function(_0x1314d4,_0xb0b16d){_0x1314d4=_0x1314d4-0x0;var _0x584ba5=_0x814b[_0x1314d4];return _0x584ba5;};'use strict';var _=require(_0xb814('0x0'));var rp=require(_0xb814('0x1'));var md5=require(_0xb814('0x2'));var util=require(_0xb814('0x3'));var Redis=require(_0xb814('0x4'));var intUtil=require(_0xb814('0x5'));var config=require('../../../../config/environment');var logger=require(_0xb814('0x6'))(_0xb814('0x7'));config[_0xb814('0x8')]=_[_0xb814('0x9')](config[_0xb814('0x8')],{'host':_0xb814('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xb814('0x8')]));function emit(_0x2e6272,_0x5c8539,_0x271af9){io['to'](_0x2e6272)[_0xb814('0xb')](_0x5c8539,_0x271af9);}var headers={'Content-Type':_0xb814('0xc'),'Accept':_0xb814('0xc')};function getUser(_0x1fea33,_0x21d4a5){if(intUtil[_0xb814('0xd')](_0x21d4a5)===!![]){logger[_0xb814('0xe')](_0xb814('0xf'),_0x21d4a5);return request({'uri':util[_0xb814('0x10')](_0xb814('0x11'),_0x1fea33['remoteUri'])})[_0xb814('0x12')](function(_0x56278f){if(_0x56278f[_0xb814('0x13')]){return _[_0xb814('0x14')](_0x56278f[_0xb814('0x15')][_0xb814('0x16')],{'email':_0x21d4a5});}})[_0xb814('0x12')](function(_0x3bde14){if(_0x3bde14){logger[_0xb814('0xe')](_0xb814('0x17'));return _0x3bde14;}else{logger[_0xb814('0xe')](_0xb814('0x18'));return request({'uri':util[_0xb814('0x10')](_0xb814('0x19'),_0x1fea33[_0xb814('0x1a')])});}});}else{logger[_0xb814('0xe')](_0xb814('0x1b'));return request({'uri':util[_0xb814('0x10')](_0xb814('0x19'),_0x1fea33[_0xb814('0x1a')])});}}function request(_0x125ce2){logger[_0xb814('0x1c')](_0xb814('0x1d'),JSON['stringify'](_0x125ce2));return rp(_[_0xb814('0x9')](_0x125ce2,{'method':'GET','headers':headers,'json':!![]}));}function getAuth(_0x270598){var _0xfac75b;if(_0x270598['authType']==='basic'){_0xfac75b=util['format'](_0xb814('0x1e'),_0x270598['username'],_0x270598['password']);}else if(_0x270598[_0xb814('0x1f')]===_0xb814('0x20')){_0xfac75b=util[_0xb814('0x10')]('%s/token:%s',_0x270598[_0xb814('0x21')],_0x270598['token']);}return util[_0xb814('0x10')](_0xb814('0x22'),new Buffer(_0xfac75b)[_0xb814('0x23')](_0xb814('0x24')));}function getEndUser(_0x27352e,_0x2bd039,_0x1f5d40){logger['info'](_0xb814('0x25'),_0x1f5d40);return request({'uri':util['format'](_0xb814('0x26'),_0x27352e[_0xb814('0x1a')]),'qs':{'phone':_0x1f5d40}})[_0xb814('0x12')](function(_0x208927){if(_0x208927[_0xb814('0x13')]){logger[_0xb814('0xe')](_0xb814('0x27'));return _0x208927['_embedded'][_0xb814('0x16')][0x0];}else{logger[_0xb814('0xe')](_0xb814('0x28'));return request({'uri':util[_0xb814('0x10')](_0xb814('0x29'),_0x27352e[_0xb814('0x1a')]),'method':_0xb814('0x2a'),'body':{'first_name':_0x2bd039,'title':_0x2bd039,'phone_numbers':[{'type':_0xb814('0x2b'),'value':_0x1f5d40}]}});}});}function getTags(_0x5a6291,_0x271aa8){var _0x328a08=[];if(_0x5a6291&&_0x5a6291['length']>0x0){_0x328a08=_[_0xb814('0x2c')](_0x5a6291,_0x271aa8);}return _0x328a08;}function getCustomFields(_0x37d24d,_0x530744){var _0x499f22=[];var _0x20577b={'custom_fields':{}};if(_0x37d24d[_0xb814('0x2d')]>0x0){_['forEach'](_0x37d24d,function(_0x338a28){if(_['includes']([_0xb814('0x2e'),'picklist'],_0x338a28['type'])&&_0x338a28[_0xb814('0x2f')]&&!_0x338a28['customField']){_0x20577b[_0x338a28[_0xb814('0x2f')][_0xb814('0x30')]()]=_0x338a28[_0xb814('0x31')]['toString']();}else if(_['includes']([_0xb814('0x2e'),_0xb814('0x32')],_0x338a28['type'])&&_0x338a28[_0xb814('0x33')]&&_0x338a28[_0xb814('0x34')]){_0x20577b[_0xb814('0x35')][_0x338a28[_0xb814('0x33')]]=_0x338a28[_0xb814('0x31')][_0xb814('0x23')]();}else if(_0x338a28[_0xb814('0x36')]==='variable'&&_0x338a28[_0xb814('0x37')]&&_0x338a28[_0xb814('0x33')]&&_0x338a28[_0xb814('0x34')]){_0x530744[_0x338a28[_0xb814('0x37')]]&&(_0x20577b[_0xb814('0x35')][_0x338a28['idField']]=_0x530744[_0x338a28[_0xb814('0x37')]]['toString']());}else if(_0x338a28[_0xb814('0x36')]===_0xb814('0x38')&&_0x338a28[_0xb814('0x39')]&&_0x338a28['Variable'][_0xb814('0x3a')]&&_0x338a28[_0xb814('0x33')]&&_0x338a28['customField']){_0x530744[_0x338a28[_0xb814('0x39')][_0xb814('0x3a')][_0xb814('0x30')]()]&&(_0x20577b[_0xb814('0x35')][_0x338a28[_0xb814('0x33')]]=_0x530744[_0x338a28[_0xb814('0x39')]['name'][_0xb814('0x30')]()]['toString']());}});}if(_0x20577b[_0xb814('0x3b')]){_0x20577b['priority']=Number(_0x20577b[_0xb814('0x3b')]);}return _0x20577b;}function getTicket(_0x4b9233,_0x2f8a2e,_0x26675a,_0x54a7fb,_0x4d308a){logger['info']('Creating\x20new\x20ticket...');var _0x17549e=_[_0xb814('0x3c')]({'subject':intUtil[_0xb814('0x3d')](_0x54a7fb[_0xb814('0x3e')],_0x4d308a,'\x20'),'type':'phone','status':'new','labels':[_0xb814('0x3f'),'Motion',_0xb814('0x40')][_0xb814('0x41')](getTags(_0x54a7fb[_0xb814('0x42')],_0xb814('0x3a'))),'description':intUtil[_0xb814('0x3d')](_0x54a7fb[_0xb814('0x43')],_0x4d308a,'\x0a'),'_links':{'assigned_user':{'href':util[_0xb814('0x10')](_0xb814('0x44'),_0x2f8a2e['id']),'class':_0xb814('0x45')}},'message':{'direction':'in','body':intUtil['getString'](_0x54a7fb['Descriptions'],_0x4d308a,'\x0a')}},getCustomFields(_0x54a7fb['Fields'],_0x4d308a));return request({'uri':util[_0xb814('0x10')]('%s/customers/%d/cases',_0x4b9233[_0xb814('0x1a')],_0x26675a['id']),'method':'POST','body':_0x17549e});}exports[_0xb814('0x46')]=function(_0x44ff56,_0x9ef639,_0x2e97cc,_0x4fae23,_0x30fc57,_0x15f01a){var _0x2b23c7,_0x22cf27;_0x15f01a[_0xb814('0x1a')]=intUtil[_0xb814('0x47')](_0x15f01a['remoteUri']);_0x15f01a[_0xb814('0x48')]=intUtil[_0xb814('0x47')](_0x15f01a[_0xb814('0x48')]);if(_0x30fc57&&_0x30fc57[_0xb814('0x49')]){logger[_0xb814('0xe')](_0xb814('0x4a'),_0xb814('0x4b'));_0x9ef639['recordingURL']=util['format'](_0xb814('0x4c'),_0x15f01a[_0xb814('0x48')],_0x9ef639[_0xb814('0x4d')],md5(_0x9ef639[_0xb814('0x4d')]));}else{_0x9ef639[_0xb814('0x4e')]='';}headers[_0xb814('0x4f')]=getAuth(_0x15f01a);return getUser(_0x15f01a,_0x4fae23[_0xb814('0x50')])[_0xb814('0x12')](function(_0x2eb9b6){_0x2b23c7=_0x2eb9b6;logger[_0xb814('0xe')](_0xb814('0x51'),_0x2b23c7['id']);return getEndUser(_0x15f01a,_0x9ef639['calleridname'],_0x9ef639[_0xb814('0x52')]);})[_0xb814('0x12')](function(_0x4a76bb){_0x22cf27=_0x4a76bb;logger[_0xb814('0xe')]('The\x20Enduser\x20ID\x20is:',_0x22cf27['id']);return getTicket(_0x15f01a,_0x2b23c7,_0x22cf27,_0x2e97cc,_0x9ef639);})[_0xb814('0x12')](function(_0x37866f){if(_0x37866f){logger[_0xb814('0xe')](_0xb814('0x53'));logger[_0xb814('0xe')](_0xb814('0x54'),_0x37866f['id']);switch(_0x15f01a[_0xb814('0x36')]){case _0xb814('0x55'):logger[_0xb814('0xe')](_0xb814('0x4a'),'Displaying\x20ticket\x20to\x20agent...');emit(util['format'](_0xb814('0x56'),_0x4fae23[_0xb814('0x3a')]),_0xb814('0x57'),{'recordId':_0x37866f['id']});break;case _0xb814('0x58'):logger[_0xb814('0xe')](_0xb814('0x4a'),_0xb814('0x59'));emit(util['format'](_0xb814('0x56'),_0x4fae23[_0xb814('0x3a')]),_0xb814('0x5a'),{'uri':util['format'](_0xb814('0x5b'),_0x37866f['id'])});break;default:logger['error'](_0xb814('0x4a'),'Desk\x20account\x20type\x20not\x20recognized');}}})[_0xb814('0x5c')](function(_0x3cf8f8){console['error'](_0x3cf8f8);logger[_0xb814('0x5d')](_0xb814('0x4a'),JSON[_0xb814('0x5e')](_0x3cf8f8));});};exports['outbound']=function(_0x3da050,_0x5f0e58,_0x13bdcf,_0x158893,_0x4aed78,_0x39952d,_0x4a3f84){var _0x539be7,_0x3b9709;_0x39952d[_0xb814('0x1a')]=intUtil[_0xb814('0x47')](_0x39952d['remoteUri']);_0x39952d[_0xb814('0x48')]=intUtil['stripTrailingSlash'](_0x39952d[_0xb814('0x48')]);if(_0x4a3f84&&_0x4a3f84[_0xb814('0x5f')]&&_0x4a3f84['recordingFormat']!==_0xb814('0x60')){logger['info'](_0xb814('0x61'),_0xb814('0x4b'));_0x5f0e58[_0xb814('0x4e')]=util[_0xb814('0x10')](_0xb814('0x4c'),_0x39952d[_0xb814('0x48')],_0x5f0e58[_0xb814('0x4d')],md5(_0x5f0e58[_0xb814('0x4d')]));}headers['Authorization']=getAuth(_0x39952d);return getUser(_0x39952d,_0x158893[_0xb814('0x50')])[_0xb814('0x12')](function(_0x5d71d5){_0x539be7=_0x5d71d5;logger[_0xb814('0xe')](_0xb814('0x51'),_0x539be7['id']);return getEndUser(_0x39952d,_0x5f0e58['destcalleridname'],_0x5f0e58[_0xb814('0x62')]);})['then'](function(_0x48362c){_0x3b9709=_0x48362c;logger[_0xb814('0xe')]('The\x20Enduser\x20ID\x20is:',_0x3b9709['id']);return getTicket(_0x39952d,_0x539be7,_0x3b9709,_0x13bdcf,_0x5f0e58);})[_0xb814('0x12')](function(_0xd1cd8b){if(_0xd1cd8b){logger[_0xb814('0xe')]('Ticket\x20created!');logger[_0xb814('0xe')]('The\x20Ticket\x20ID\x20is:',_0xd1cd8b['id']);switch(_0x39952d[_0xb814('0x36')]){case _0xb814('0x55'):logger[_0xb814('0xe')](_0xb814('0x4a'),_0xb814('0x63'));emit(util[_0xb814('0x10')](_0xb814('0x56'),_0x158893[_0xb814('0x3a')]),_0xb814('0x57'),{'recordId':_0xd1cd8b['id']});break;case'newTab':logger[_0xb814('0xe')](_0xb814('0x4a'),_0xb814('0x59'));emit(util[_0xb814('0x10')](_0xb814('0x56'),_0x158893[_0xb814('0x3a')]),'trigger:browser:url',{'uri':util[_0xb814('0x10')]('%s/agent/tickets/%s',_0x39952d[_0xb814('0x1a')],_0xd1cd8b['id'])});break;default:logger[_0xb814('0x5d')](_0xb814('0x61'),'Desk\x20account\x20type\x20not\x20recognized');}}})[_0xb814('0x5c')](function(_0x579351){logger[_0xb814('0x5d')]('[OUTBOUND]',JSON[_0xb814('0x5e')](_0x579351));});};exports[_0xb814('0x64')]=function(_0xa03cd2,_0x1b024f,_0x3377d4,_0x167d82,_0x143518,_0x4d44e3){var _0x44088d,_0x51ca51;_0x4d44e3[_0xb814('0x1a')]=intUtil[_0xb814('0x47')](_0x4d44e3[_0xb814('0x1a')]);_0x4d44e3[_0xb814('0x48')]=intUtil[_0xb814('0x47')](_0x4d44e3[_0xb814('0x48')]);if(_0x143518&&_0x143518['monitor_format']){logger[_0xb814('0xe')]('['+_0x1b024f[_0xb814('0x65')]['toUpperCase']()+']',_0xb814('0x4b'));_0x1b024f[_0xb814('0x4e')]=util[_0xb814('0x10')](_0xb814('0x4c'),_0x4d44e3[_0xb814('0x48')],_0x1b024f['uniqueid'],md5(_0x1b024f[_0xb814('0x4d')]));}else{_0x1b024f['recordingURL']='';}headers[_0xb814('0x4f')]=getAuth(_0x4d44e3);return getUser(_0x4d44e3)[_0xb814('0x12')](function(_0x2645f6){_0x44088d=_0x2645f6;logger[_0xb814('0xe')](_0xb814('0x51'),_0x44088d['id']);return getEndUser(_0x4d44e3,_0x1b024f[_0xb814('0x66')],_0x1b024f['calleridnum']);})['then'](function(_0x5d064b){_0x51ca51=_0x5d064b;logger[_0xb814('0xe')]('The\x20Enduser\x20ID\x20is:',_0x51ca51['id']);return getTicket(_0x4d44e3,_0x44088d,_0x51ca51,_0x3377d4,_0x1b024f);})[_0xb814('0x12')](function(_0x1d3954){if(_0x1d3954){logger[_0xb814('0xe')]('Ticket\x20created!');logger[_0xb814('0xe')](_0xb814('0x54'),_0x1d3954['id']);}})[_0xb814('0x5c')](function(_0x5aabbe){logger[_0xb814('0x5d')]('['+_0x1b024f[_0xb814('0x65')][_0xb814('0x67')]()+']',JSON[_0xb814('0x5e')](_0x5aabbe));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff