// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xa079=['remoteUri','then','total_entries','find','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','debug','stringify','GET','authType','basic','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','toString','Searching\x20enduser\x20with\x20phone','%s/customers/search','Enduser\x20found!','entries','%s/customers','POST','work','length','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','idField','custom_fields','content','variable','variableName','Variable','name','priority','Creating\x20new\x20ticket...','merge','getString','Subjects','phone','new','xCALLY','CTI','concat','Tags','/api/v2/users/%d','user','Descriptions','Fields','%s/customers/%d/cases','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','integrationTab','user:%s','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','Desk\x20account\x20type\x20not\x20recognized','catch','error','outbound','recordingFormat','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','trigger:desk:display','[OUTBOUND]','lastevent','toUpperCase','The\x20Ticket\x20ID\x20is:','md5','util','./util','../../../../config/environment','../../../../config/logger','desk','redis','defaults','socket.io-emitter','emit','application/json','validateEmail','info','Getting\x20agent\x20with\x20email','format','%s/users'];(function(_0x139c57,_0xa22f9e){var _0x262126=function(_0x2a87c4){while(--_0x2a87c4){_0x139c57['push'](_0x139c57['shift']());}};_0x262126(++_0xa22f9e);}(_0xa079,0xc6));var _0x9a07=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0xa079[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0x9a07('0x0'));var util=require(_0x9a07('0x1'));var Redis=require('ioredis');var intUtil=require(_0x9a07('0x2'));var config=require(_0x9a07('0x3'));var logger=require(_0x9a07('0x4'))(_0x9a07('0x5'));config[_0x9a07('0x6')]=_[_0x9a07('0x7')](config[_0x9a07('0x6')],{'host':'localhost','port':0x18eb});var io=require(_0x9a07('0x8'))(new Redis(config[_0x9a07('0x6')]));function emit(_0x586870,_0x395350,_0x41a851){io['to'](_0x586870)[_0x9a07('0x9')](_0x395350,_0x41a851);}var headers={'Content-Type':_0x9a07('0xa'),'Accept':_0x9a07('0xa')};function getUser(_0x358508,_0x521203){if(intUtil[_0x9a07('0xb')](_0x521203)===!![]){logger[_0x9a07('0xc')](_0x9a07('0xd'),_0x521203);return request({'uri':util[_0x9a07('0xe')](_0x9a07('0xf'),_0x358508[_0x9a07('0x10')])})[_0x9a07('0x11')](function(_0xed59af){if(_0xed59af[_0x9a07('0x12')]){return _[_0x9a07('0x13')](_0xed59af['_embedded']['entries'],{'email':_0x521203});}})[_0x9a07('0x11')](function(_0x29b63c){if(_0x29b63c){logger['info'](_0x9a07('0x14'));return _0x29b63c;}else{logger[_0x9a07('0xc')](_0x9a07('0x15'));return request({'uri':util['format'](_0x9a07('0x16'),_0x358508[_0x9a07('0x10')])});}});}else{logger[_0x9a07('0xc')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x9a07('0xe')]('%s/users/me',_0x358508[_0x9a07('0x10')])});}}function request(_0x3c8879){logger[_0x9a07('0x17')]('[HTTP]',JSON[_0x9a07('0x18')](_0x3c8879));return rp(_['defaults'](_0x3c8879,{'method':_0x9a07('0x19'),'headers':headers,'json':!![]}));}function getAuth(_0x5ade66){var _0x40d86f;if(_0x5ade66[_0x9a07('0x1a')]===_0x9a07('0x1b')){_0x40d86f=util[_0x9a07('0xe')](_0x9a07('0x1c'),_0x5ade66[_0x9a07('0x1d')],_0x5ade66[_0x9a07('0x1e')]);}else if(_0x5ade66['authType']===_0x9a07('0x1f')){_0x40d86f=util[_0x9a07('0xe')](_0x9a07('0x20'),_0x5ade66[_0x9a07('0x1d')],_0x5ade66['token']);}return util[_0x9a07('0xe')](_0x9a07('0x21'),new Buffer(_0x40d86f)[_0x9a07('0x22')]('base64'));}function getEndUser(_0x43739e,_0x30dc25,_0x5a5212){logger['info'](_0x9a07('0x23'),_0x5a5212);return request({'uri':util[_0x9a07('0xe')](_0x9a07('0x24'),_0x43739e['remoteUri']),'qs':{'phone':_0x5a5212}})[_0x9a07('0x11')](function(_0x4b7320){if(_0x4b7320['total_entries']){logger[_0x9a07('0xc')](_0x9a07('0x25'));return _0x4b7320['_embedded'][_0x9a07('0x26')][0x0];}else{logger[_0x9a07('0xc')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x9a07('0xe')](_0x9a07('0x27'),_0x43739e[_0x9a07('0x10')]),'method':_0x9a07('0x28'),'body':{'first_name':_0x30dc25,'title':_0x30dc25,'phone_numbers':[{'type':_0x9a07('0x29'),'value':_0x5a5212}]}});}});}function getTags(_0x2b31c8,_0x5eeb45){var _0x1e5a9b=[];if(_0x2b31c8&&_0x2b31c8[_0x9a07('0x2a')]>0x0){_0x1e5a9b=_['map'](_0x2b31c8,_0x5eeb45);}return _0x1e5a9b;}function getCustomFields(_0x50b2e5,_0x484d8c){var _0x3ebd69=[];var _0xe27fc1={'custom_fields':{}};if(_0x50b2e5[_0x9a07('0x2a')]>0x0){_[_0x9a07('0x2b')](_0x50b2e5,function(_0x1eb821){if(_[_0x9a07('0x2c')]([_0x9a07('0x2d'),_0x9a07('0x2e')],_0x1eb821[_0x9a07('0x2f')])&&_0x1eb821[_0x9a07('0x30')]&&!_0x1eb821[_0x9a07('0x31')]){_0xe27fc1[_0x1eb821[_0x9a07('0x30')][_0x9a07('0x32')]()]=_0x1eb821['content']['toString']();}else if(_[_0x9a07('0x2c')]([_0x9a07('0x2d'),_0x9a07('0x2e')],_0x1eb821[_0x9a07('0x2f')])&&_0x1eb821[_0x9a07('0x33')]&&_0x1eb821[_0x9a07('0x31')]){_0xe27fc1[_0x9a07('0x34')][_0x1eb821['idField']]=_0x1eb821[_0x9a07('0x35')][_0x9a07('0x22')]();}else if(_0x1eb821[_0x9a07('0x2f')]===_0x9a07('0x36')&&_0x1eb821[_0x9a07('0x37')]&&_0x1eb821[_0x9a07('0x33')]&&_0x1eb821[_0x9a07('0x31')]){_0x484d8c[_0x1eb821[_0x9a07('0x37')]]&&(_0xe27fc1[_0x9a07('0x34')][_0x1eb821['idField']]=_0x484d8c[_0x1eb821[_0x9a07('0x37')]]['toString']());}else if(_0x1eb821[_0x9a07('0x2f')]==='customVariable'&&_0x1eb821['Variable']&&_0x1eb821[_0x9a07('0x38')][_0x9a07('0x39')]&&_0x1eb821[_0x9a07('0x33')]&&_0x1eb821[_0x9a07('0x31')]){_0x484d8c[_0x1eb821[_0x9a07('0x38')][_0x9a07('0x39')][_0x9a07('0x32')]()]&&(_0xe27fc1['custom_fields'][_0x1eb821[_0x9a07('0x33')]]=_0x484d8c[_0x1eb821[_0x9a07('0x38')][_0x9a07('0x39')][_0x9a07('0x32')]()][_0x9a07('0x22')]());}});}if(_0xe27fc1[_0x9a07('0x3a')]){_0xe27fc1[_0x9a07('0x3a')]=Number(_0xe27fc1[_0x9a07('0x3a')]);}return _0xe27fc1;}function getTicket(_0x388894,_0x25aa15,_0x6f0d07,_0x4e051a,_0x52cede){logger[_0x9a07('0xc')](_0x9a07('0x3b'));var _0x521bf7=_[_0x9a07('0x3c')]({'subject':intUtil[_0x9a07('0x3d')](_0x4e051a[_0x9a07('0x3e')],_0x52cede,'\x20'),'type':_0x9a07('0x3f'),'status':_0x9a07('0x40'),'labels':[_0x9a07('0x41'),'Motion',_0x9a07('0x42')][_0x9a07('0x43')](getTags(_0x4e051a[_0x9a07('0x44')],'name')),'description':intUtil['getString'](_0x4e051a['Descriptions'],_0x52cede,'\x0a'),'_links':{'assigned_user':{'href':util[_0x9a07('0xe')](_0x9a07('0x45'),_0x25aa15['id']),'class':_0x9a07('0x46')}},'message':{'direction':'in','body':intUtil[_0x9a07('0x3d')](_0x4e051a[_0x9a07('0x47')],_0x52cede,'\x0a')}},getCustomFields(_0x4e051a[_0x9a07('0x48')],_0x52cede));return request({'uri':util[_0x9a07('0xe')](_0x9a07('0x49'),_0x388894[_0x9a07('0x10')],_0x6f0d07['id']),'method':'POST','body':_0x521bf7});}exports['queue']=function(_0x269022,_0xaf58c,_0x2cdc1b,_0x4b5180,_0x12be1e,_0x3c87c2){var _0x338f33,_0x282455;_0x3c87c2[_0x9a07('0x10')]=intUtil[_0x9a07('0x4a')](_0x3c87c2['remoteUri']);_0x3c87c2[_0x9a07('0x4b')]=intUtil['stripTrailingSlash'](_0x3c87c2['serverUrl']);if(_0x12be1e&&_0x12be1e[_0x9a07('0x4c')]){logger['info'](_0x9a07('0x4d'),_0x9a07('0x4e'));_0xaf58c[_0x9a07('0x4f')]=util[_0x9a07('0xe')](_0x9a07('0x50'),_0x3c87c2[_0x9a07('0x4b')],_0xaf58c[_0x9a07('0x51')],md5(_0xaf58c[_0x9a07('0x51')]));}else{_0xaf58c[_0x9a07('0x4f')]='';}headers[_0x9a07('0x52')]=getAuth(_0x3c87c2);return getUser(_0x3c87c2,_0x4b5180[_0x9a07('0x53')])[_0x9a07('0x11')](function(_0x4149a3){_0x338f33=_0x4149a3;logger[_0x9a07('0xc')](_0x9a07('0x54'),_0x338f33['id']);return getEndUser(_0x3c87c2,_0xaf58c[_0x9a07('0x55')],_0xaf58c[_0x9a07('0x56')]);})[_0x9a07('0x11')](function(_0x385046){_0x282455=_0x385046;logger[_0x9a07('0xc')](_0x9a07('0x57'),_0x282455['id']);return getTicket(_0x3c87c2,_0x338f33,_0x282455,_0x2cdc1b,_0xaf58c);})[_0x9a07('0x11')](function(_0x23ce5a){if(_0x23ce5a){logger[_0x9a07('0xc')](_0x9a07('0x58'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x23ce5a['id']);switch(_0x3c87c2[_0x9a07('0x2f')]){case _0x9a07('0x59'):logger[_0x9a07('0xc')](_0x9a07('0x4d'),'Displaying\x20ticket\x20to\x20agent...');emit(util[_0x9a07('0xe')](_0x9a07('0x5a'),_0x4b5180[_0x9a07('0x39')]),'trigger:desk:display',{'recordId':_0x23ce5a['id']});break;case _0x9a07('0x5b'):logger[_0x9a07('0xc')](_0x9a07('0x4d'),_0x9a07('0x5c'));emit(util[_0x9a07('0xe')](_0x9a07('0x5a'),_0x4b5180[_0x9a07('0x39')]),_0x9a07('0x5d'),{'uri':util['format']('https://xcally.desk.com/web/agent/case/%d',_0x23ce5a['id'])});break;default:logger['error'](_0x9a07('0x4d'),_0x9a07('0x5e'));}}})[_0x9a07('0x5f')](function(_0x3ce035){console[_0x9a07('0x60')](_0x3ce035);logger[_0x9a07('0x60')](_0x9a07('0x4d'),JSON['stringify'](_0x3ce035));});};exports[_0x9a07('0x61')]=function(_0xbc267f,_0x29503e,_0x1c93eb,_0x497885,_0x14b638,_0x1673d2,_0x188d6b){var _0x151635,_0x38108f;_0x1673d2['remoteUri']=intUtil[_0x9a07('0x4a')](_0x1673d2['remoteUri']);_0x1673d2[_0x9a07('0x4b')]=intUtil[_0x9a07('0x4a')](_0x1673d2[_0x9a07('0x4b')]);if(_0x188d6b&&_0x188d6b[_0x9a07('0x62')]&&_0x188d6b['recordingFormat']!=='none'){logger['info']('[OUTBOUND]','Recording\x20is\x20enabled!');_0x29503e['recordingURL']=util[_0x9a07('0xe')](_0x9a07('0x50'),_0x1673d2[_0x9a07('0x4b')],_0x29503e[_0x9a07('0x51')],md5(_0x29503e[_0x9a07('0x51')]));}headers[_0x9a07('0x52')]=getAuth(_0x1673d2);return getUser(_0x1673d2,_0x497885[_0x9a07('0x53')])[_0x9a07('0x11')](function(_0x143da4){_0x151635=_0x143da4;logger[_0x9a07('0xc')](_0x9a07('0x54'),_0x151635['id']);return getEndUser(_0x1673d2,_0x29503e[_0x9a07('0x63')],_0x29503e[_0x9a07('0x64')]);})[_0x9a07('0x11')](function(_0x1387df){_0x38108f=_0x1387df;logger['info'](_0x9a07('0x57'),_0x38108f['id']);return getTicket(_0x1673d2,_0x151635,_0x38108f,_0x1c93eb,_0x29503e);})[_0x9a07('0x11')](function(_0x52f084){if(_0x52f084){logger[_0x9a07('0xc')](_0x9a07('0x58'));logger[_0x9a07('0xc')]('The\x20Ticket\x20ID\x20is:',_0x52f084['id']);switch(_0x1673d2[_0x9a07('0x2f')]){case'integrationTab':logger[_0x9a07('0xc')](_0x9a07('0x4d'),_0x9a07('0x65'));emit(util[_0x9a07('0xe')](_0x9a07('0x5a'),_0x497885[_0x9a07('0x39')]),_0x9a07('0x66'),{'recordId':_0x52f084['id']});break;case _0x9a07('0x5b'):logger[_0x9a07('0xc')](_0x9a07('0x4d'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x9a07('0x5a'),_0x497885['name']),_0x9a07('0x5d'),{'uri':util[_0x9a07('0xe')]('%s/agent/tickets/%s',_0x1673d2[_0x9a07('0x10')],_0x52f084['id'])});break;default:logger[_0x9a07('0x60')](_0x9a07('0x67'),'Desk\x20account\x20type\x20not\x20recognized');}}})[_0x9a07('0x5f')](function(_0x1a4d64){logger[_0x9a07('0x60')](_0x9a07('0x67'),JSON[_0x9a07('0x18')](_0x1a4d64));});};exports['unmanaged']=function(_0x3ac49a,_0x221bbd,_0x3d6851,_0x213763,_0x1f0d47,_0x23443f){var _0x34b00a,_0x35a268;_0x23443f['remoteUri']=intUtil[_0x9a07('0x4a')](_0x23443f['remoteUri']);_0x23443f['serverUrl']=intUtil[_0x9a07('0x4a')](_0x23443f[_0x9a07('0x4b')]);if(_0x1f0d47&&_0x1f0d47[_0x9a07('0x4c')]){logger['info']('['+_0x221bbd[_0x9a07('0x68')][_0x9a07('0x69')]()+']',_0x9a07('0x4e'));_0x221bbd[_0x9a07('0x4f')]=util[_0x9a07('0xe')](_0x9a07('0x50'),_0x23443f[_0x9a07('0x4b')],_0x221bbd[_0x9a07('0x51')],md5(_0x221bbd[_0x9a07('0x51')]));}else{_0x221bbd[_0x9a07('0x4f')]='';}headers[_0x9a07('0x52')]=getAuth(_0x23443f);return getUser(_0x23443f)['then'](function(_0x33fef6){_0x34b00a=_0x33fef6;logger[_0x9a07('0xc')](_0x9a07('0x54'),_0x34b00a['id']);return getEndUser(_0x23443f,_0x221bbd['calleridname'],_0x221bbd['calleridnum']);})['then'](function(_0x393fd5){_0x35a268=_0x393fd5;logger[_0x9a07('0xc')](_0x9a07('0x57'),_0x35a268['id']);return getTicket(_0x23443f,_0x34b00a,_0x35a268,_0x3d6851,_0x221bbd);})[_0x9a07('0x11')](function(_0x3428bd){if(_0x3428bd){logger['info']('Ticket\x20created!');logger[_0x9a07('0xc')](_0x9a07('0x6a'),_0x3428bd['id']);}})[_0x9a07('0x5f')](function(_0x59855e){logger[_0x9a07('0x60')]('['+_0x221bbd[_0x9a07('0x68')][_0x9a07('0x69')]()+']',JSON[_0x9a07('0x18')](_0x59855e));});};
\ No newline at end of file
+var _0x5fc3=['map','forEach','includes','string','picklist','nameField','customField','toLowerCase','content','type','custom_fields','variable','variableName','idField','Variable','name','priority','Creating\x20new\x20ticket...','merge','getString','phone','new','xCALLY','Motion','CTI','concat','Descriptions','/api/v2/users/%d','user','Fields','%s/customers/%d/cases','queue','stripTrailingSlash','serverUrl','monitor_format','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:desk:display','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','error','Desk\x20account\x20type\x20not\x20recognized','outbound','recordingFormat','none','recordingURL','The\x20User\x20ID\x20is:','destcalleridnum','Ticket\x20created!','[OUTBOUND]','unmanaged','lastevent','Recording\x20is\x20enabled!','lodash','request-promise','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','defaults','emit','application/json','info','Getting\x20agent\x20with\x20email','%s/users','remoteUri','total_entries','entries','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','format','%s/users/me','debug','stringify','authType','%s:%s','username','token','%s/token:%s','Basic\x20%s','toString','base64','Searching\x20enduser\x20with\x20phone','then','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','length'];(function(_0x255d5b,_0x4f6f35){var _0x3e141a=function(_0x249ee2){while(--_0x249ee2){_0x255d5b['push'](_0x255d5b['shift']());}};_0x3e141a(++_0x4f6f35);}(_0x5fc3,0xa8));var _0x35fc=function(_0x3ec122,_0x55150a){_0x3ec122=_0x3ec122-0x0;var _0x4ecf41=_0x5fc3[_0x3ec122];return _0x4ecf41;};'use strict';var _=require(_0x35fc('0x0'));var rp=require(_0x35fc('0x1'));var md5=require('md5');var util=require(_0x35fc('0x2'));var Redis=require(_0x35fc('0x3'));var intUtil=require(_0x35fc('0x4'));var config=require(_0x35fc('0x5'));var logger=require(_0x35fc('0x6'))('desk');config[_0x35fc('0x7')]=_[_0x35fc('0x8')](config[_0x35fc('0x7')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x35fc('0x7')]));function emit(_0x508b32,_0x16e153,_0x27524f){io['to'](_0x508b32)[_0x35fc('0x9')](_0x16e153,_0x27524f);}var headers={'Content-Type':_0x35fc('0xa'),'Accept':_0x35fc('0xa')};function getUser(_0xf9d3a6,_0x2051ab){if(intUtil['validateEmail'](_0x2051ab)===!![]){logger[_0x35fc('0xb')](_0x35fc('0xc'),_0x2051ab);return request({'uri':util['format'](_0x35fc('0xd'),_0xf9d3a6[_0x35fc('0xe')])})['then'](function(_0xda83fb){if(_0xda83fb[_0x35fc('0xf')]){return _['find'](_0xda83fb['_embedded'][_0x35fc('0x10')],{'email':_0x2051ab});}})['then'](function(_0x397738){if(_0x397738){logger[_0x35fc('0xb')](_0x35fc('0x11'));return _0x397738;}else{logger[_0x35fc('0xb')](_0x35fc('0x12'));return request({'uri':util['format']('%s/users/me',_0xf9d3a6['remoteUri'])});}});}else{logger['info'](_0x35fc('0x13'));return request({'uri':util[_0x35fc('0x14')](_0x35fc('0x15'),_0xf9d3a6[_0x35fc('0xe')])});}}function request(_0x227a49){logger[_0x35fc('0x16')]('[HTTP]',JSON[_0x35fc('0x17')](_0x227a49));return rp(_[_0x35fc('0x8')](_0x227a49,{'method':'GET','headers':headers,'json':!![]}));}function getAuth(_0x41e165){var _0x363e47;if(_0x41e165[_0x35fc('0x18')]==='basic'){_0x363e47=util[_0x35fc('0x14')](_0x35fc('0x19'),_0x41e165[_0x35fc('0x1a')],_0x41e165['password']);}else if(_0x41e165[_0x35fc('0x18')]===_0x35fc('0x1b')){_0x363e47=util[_0x35fc('0x14')](_0x35fc('0x1c'),_0x41e165[_0x35fc('0x1a')],_0x41e165[_0x35fc('0x1b')]);}return util[_0x35fc('0x14')](_0x35fc('0x1d'),new Buffer(_0x363e47)[_0x35fc('0x1e')](_0x35fc('0x1f')));}function getEndUser(_0x5bd2b8,_0x323aee,_0xd5399f){logger[_0x35fc('0xb')](_0x35fc('0x20'),_0xd5399f);return request({'uri':util[_0x35fc('0x14')]('%s/customers/search',_0x5bd2b8[_0x35fc('0xe')]),'qs':{'phone':_0xd5399f}})[_0x35fc('0x21')](function(_0x561bf8){if(_0x561bf8[_0x35fc('0xf')]){logger[_0x35fc('0xb')](_0x35fc('0x22'));return _0x561bf8['_embedded'][_0x35fc('0x10')][0x0];}else{logger['info'](_0x35fc('0x23'));return request({'uri':util[_0x35fc('0x14')]('%s/customers',_0x5bd2b8['remoteUri']),'method':_0x35fc('0x24'),'body':{'first_name':_0x323aee,'title':_0x323aee,'phone_numbers':[{'type':'work','value':_0xd5399f}]}});}});}function getTags(_0x274208,_0x1a5d92){var _0x57001c=[];if(_0x274208&&_0x274208[_0x35fc('0x25')]>0x0){_0x57001c=_[_0x35fc('0x26')](_0x274208,_0x1a5d92);}return _0x57001c;}function getCustomFields(_0x383837,_0x9f3c8a){var _0x3735da=[];var _0x134dfa={'custom_fields':{}};if(_0x383837[_0x35fc('0x25')]>0x0){_[_0x35fc('0x27')](_0x383837,function(_0x54aedc){if(_[_0x35fc('0x28')]([_0x35fc('0x29'),_0x35fc('0x2a')],_0x54aedc['type'])&&_0x54aedc[_0x35fc('0x2b')]&&!_0x54aedc[_0x35fc('0x2c')]){_0x134dfa[_0x54aedc[_0x35fc('0x2b')][_0x35fc('0x2d')]()]=_0x54aedc[_0x35fc('0x2e')][_0x35fc('0x1e')]();}else if(_[_0x35fc('0x28')]([_0x35fc('0x29'),_0x35fc('0x2a')],_0x54aedc[_0x35fc('0x2f')])&&_0x54aedc['idField']&&_0x54aedc['customField']){_0x134dfa[_0x35fc('0x30')][_0x54aedc['idField']]=_0x54aedc[_0x35fc('0x2e')][_0x35fc('0x1e')]();}else if(_0x54aedc[_0x35fc('0x2f')]===_0x35fc('0x31')&&_0x54aedc[_0x35fc('0x32')]&&_0x54aedc[_0x35fc('0x33')]&&_0x54aedc['customField']){_0x9f3c8a[_0x54aedc[_0x35fc('0x32')]]&&(_0x134dfa[_0x35fc('0x30')][_0x54aedc[_0x35fc('0x33')]]=_0x9f3c8a[_0x54aedc[_0x35fc('0x32')]][_0x35fc('0x1e')]());}else if(_0x54aedc[_0x35fc('0x2f')]==='customVariable'&&_0x54aedc[_0x35fc('0x34')]&&_0x54aedc[_0x35fc('0x34')][_0x35fc('0x35')]&&_0x54aedc['idField']&&_0x54aedc[_0x35fc('0x2c')]){_0x9f3c8a[_0x54aedc['Variable'][_0x35fc('0x35')][_0x35fc('0x2d')]()]&&(_0x134dfa[_0x35fc('0x30')][_0x54aedc[_0x35fc('0x33')]]=_0x9f3c8a[_0x54aedc['Variable']['name']['toLowerCase']()][_0x35fc('0x1e')]());}});}if(_0x134dfa['priority']){_0x134dfa[_0x35fc('0x36')]=Number(_0x134dfa['priority']);}return _0x134dfa;}function getTicket(_0x9c6b65,_0x1f2d66,_0x2ca9ac,_0x22b724,_0x1c10e0){logger[_0x35fc('0xb')](_0x35fc('0x37'));var _0x4ec0dc=_[_0x35fc('0x38')]({'subject':intUtil[_0x35fc('0x39')](_0x22b724['Subjects'],_0x1c10e0,'\x20'),'type':_0x35fc('0x3a'),'status':_0x35fc('0x3b'),'labels':[_0x35fc('0x3c'),_0x35fc('0x3d'),_0x35fc('0x3e')][_0x35fc('0x3f')](getTags(_0x22b724['Tags'],_0x35fc('0x35'))),'description':intUtil[_0x35fc('0x39')](_0x22b724[_0x35fc('0x40')],_0x1c10e0,'\x0a'),'_links':{'assigned_user':{'href':util['format'](_0x35fc('0x41'),_0x1f2d66['id']),'class':_0x35fc('0x42')}},'message':{'direction':'in','body':intUtil['getString'](_0x22b724[_0x35fc('0x40')],_0x1c10e0,'\x0a')}},getCustomFields(_0x22b724[_0x35fc('0x43')],_0x1c10e0));return request({'uri':util[_0x35fc('0x14')](_0x35fc('0x44'),_0x9c6b65[_0x35fc('0xe')],_0x2ca9ac['id']),'method':_0x35fc('0x24'),'body':_0x4ec0dc});}exports[_0x35fc('0x45')]=function(_0x3ec51f,_0x5a7e9e,_0x596e83,_0x210d5d,_0x36fcf9,_0x4fdc6d){var _0x5c2e5c,_0x4ff202;_0x4fdc6d[_0x35fc('0xe')]=intUtil[_0x35fc('0x46')](_0x4fdc6d['remoteUri']);_0x4fdc6d[_0x35fc('0x47')]=intUtil[_0x35fc('0x46')](_0x4fdc6d[_0x35fc('0x47')]);if(_0x36fcf9&&_0x36fcf9[_0x35fc('0x48')]){logger['info']('[QUEUE]','Recording\x20is\x20enabled!');_0x5a7e9e['recordingURL']=util['format'](_0x35fc('0x49'),_0x4fdc6d[_0x35fc('0x47')],_0x5a7e9e['uniqueid'],md5(_0x5a7e9e[_0x35fc('0x4a')]));}else{_0x5a7e9e['recordingURL']='';}headers[_0x35fc('0x4b')]=getAuth(_0x4fdc6d);return getUser(_0x4fdc6d,_0x210d5d[_0x35fc('0x4c')])[_0x35fc('0x21')](function(_0x2de5d1){_0x5c2e5c=_0x2de5d1;logger[_0x35fc('0xb')]('The\x20User\x20ID\x20is:',_0x5c2e5c['id']);return getEndUser(_0x4fdc6d,_0x5a7e9e[_0x35fc('0x4d')],_0x5a7e9e[_0x35fc('0x4e')]);})['then'](function(_0x18181b){_0x4ff202=_0x18181b;logger[_0x35fc('0xb')](_0x35fc('0x4f'),_0x4ff202['id']);return getTicket(_0x4fdc6d,_0x5c2e5c,_0x4ff202,_0x596e83,_0x5a7e9e);})[_0x35fc('0x21')](function(_0x5bc8c3){if(_0x5bc8c3){logger[_0x35fc('0xb')]('Ticket\x20created!');logger['info'](_0x35fc('0x50'),_0x5bc8c3['id']);switch(_0x4fdc6d[_0x35fc('0x2f')]){case _0x35fc('0x51'):logger[_0x35fc('0xb')](_0x35fc('0x52'),_0x35fc('0x53'));emit(util[_0x35fc('0x14')](_0x35fc('0x54'),_0x210d5d['name']),_0x35fc('0x55'),{'recordId':_0x5bc8c3['id']});break;case _0x35fc('0x56'):logger[_0x35fc('0xb')](_0x35fc('0x52'),_0x35fc('0x57'));emit(util[_0x35fc('0x14')](_0x35fc('0x54'),_0x210d5d[_0x35fc('0x35')]),_0x35fc('0x58'),{'uri':util[_0x35fc('0x14')](_0x35fc('0x59'),_0x5bc8c3['id'])});break;default:logger[_0x35fc('0x5a')](_0x35fc('0x52'),_0x35fc('0x5b'));}}})['catch'](function(_0x553ed6){console[_0x35fc('0x5a')](_0x553ed6);logger[_0x35fc('0x5a')](_0x35fc('0x52'),JSON[_0x35fc('0x17')](_0x553ed6));});};exports[_0x35fc('0x5c')]=function(_0x3e6494,_0x4a4798,_0x4f024c,_0x388521,_0x19b2ce,_0x395d63,_0x38bc78){var _0x5b2595,_0x467980;_0x395d63[_0x35fc('0xe')]=intUtil['stripTrailingSlash'](_0x395d63[_0x35fc('0xe')]);_0x395d63[_0x35fc('0x47')]=intUtil['stripTrailingSlash'](_0x395d63[_0x35fc('0x47')]);if(_0x38bc78&&_0x38bc78[_0x35fc('0x5d')]&&_0x38bc78[_0x35fc('0x5d')]!==_0x35fc('0x5e')){logger['info']('[OUTBOUND]','Recording\x20is\x20enabled!');_0x4a4798[_0x35fc('0x5f')]=util[_0x35fc('0x14')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x395d63[_0x35fc('0x47')],_0x4a4798[_0x35fc('0x4a')],md5(_0x4a4798[_0x35fc('0x4a')]));}headers[_0x35fc('0x4b')]=getAuth(_0x395d63);return getUser(_0x395d63,_0x388521[_0x35fc('0x4c')])['then'](function(_0x2d9d45){_0x5b2595=_0x2d9d45;logger[_0x35fc('0xb')](_0x35fc('0x60'),_0x5b2595['id']);return getEndUser(_0x395d63,_0x4a4798['destcalleridname'],_0x4a4798[_0x35fc('0x61')]);})[_0x35fc('0x21')](function(_0x47fb1a){_0x467980=_0x47fb1a;logger[_0x35fc('0xb')](_0x35fc('0x4f'),_0x467980['id']);return getTicket(_0x395d63,_0x5b2595,_0x467980,_0x4f024c,_0x4a4798);})[_0x35fc('0x21')](function(_0x1c4c33){if(_0x1c4c33){logger[_0x35fc('0xb')](_0x35fc('0x62'));logger[_0x35fc('0xb')](_0x35fc('0x50'),_0x1c4c33['id']);switch(_0x395d63['type']){case _0x35fc('0x51'):logger[_0x35fc('0xb')](_0x35fc('0x52'),'Displaying\x20ticket\x20to\x20agent...');emit(util[_0x35fc('0x14')]('user:%s',_0x388521['name']),'trigger:desk:display',{'recordId':_0x1c4c33['id']});break;case _0x35fc('0x56'):logger[_0x35fc('0xb')](_0x35fc('0x52'),_0x35fc('0x57'));emit(util[_0x35fc('0x14')]('user:%s',_0x388521['name']),'trigger:browser:url',{'uri':util['format']('%s/agent/tickets/%s',_0x395d63[_0x35fc('0xe')],_0x1c4c33['id'])});break;default:logger[_0x35fc('0x5a')](_0x35fc('0x63'),_0x35fc('0x5b'));}}})['catch'](function(_0x458eb8){logger[_0x35fc('0x5a')](_0x35fc('0x63'),JSON[_0x35fc('0x17')](_0x458eb8));});};exports[_0x35fc('0x64')]=function(_0x1d0e53,_0x27071b,_0x2127e0,_0x462ceb,_0x4c3ace,_0x35d7c8){var _0x47c75f,_0xfbd737;_0x35d7c8[_0x35fc('0xe')]=intUtil[_0x35fc('0x46')](_0x35d7c8[_0x35fc('0xe')]);_0x35d7c8['serverUrl']=intUtil[_0x35fc('0x46')](_0x35d7c8['serverUrl']);if(_0x4c3ace&&_0x4c3ace['monitor_format']){logger['info']('['+_0x27071b[_0x35fc('0x65')]['toUpperCase']()+']',_0x35fc('0x66'));_0x27071b['recordingURL']=util[_0x35fc('0x14')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x35d7c8[_0x35fc('0x47')],_0x27071b[_0x35fc('0x4a')],md5(_0x27071b[_0x35fc('0x4a')]));}else{_0x27071b[_0x35fc('0x5f')]='';}headers['Authorization']=getAuth(_0x35d7c8);return getUser(_0x35d7c8)[_0x35fc('0x21')](function(_0x1e2214){_0x47c75f=_0x1e2214;logger[_0x35fc('0xb')]('The\x20User\x20ID\x20is:',_0x47c75f['id']);return getEndUser(_0x35d7c8,_0x27071b[_0x35fc('0x4d')],_0x27071b[_0x35fc('0x4e')]);})[_0x35fc('0x21')](function(_0x3c1b56){_0xfbd737=_0x3c1b56;logger[_0x35fc('0xb')](_0x35fc('0x4f'),_0xfbd737['id']);return getTicket(_0x35d7c8,_0x47c75f,_0xfbd737,_0x2127e0,_0x27071b);})[_0x35fc('0x21')](function(_0x4464d5){if(_0x4464d5){logger['info'](_0x35fc('0x62'));logger[_0x35fc('0xb')](_0x35fc('0x50'),_0x4464d5['id']);}})['catch'](function(_0x1c88d8){logger[_0x35fc('0x5a')]('['+_0x27071b['lastevent']['toUpperCase']()+']',JSON[_0x35fc('0x17')](_0x1c88d8));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff