// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xa30a=['abandoned','[ABANDONED]','catch','lodash','request-promise','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','desk','redis','defaults','localhost','emit','application/json','validateEmail','format','remoteUri','then','total_entries','_embedded','entries','info','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','[HTTP]','stringify','authType','%s:%s','token','%s/token:%s','username','Basic\x20%s','toString','base64','Searching\x20enduser\x20with\x20phone','%s/customers/search','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/customers','POST','work','length','map','forEach','type','string','nameField','customField','toLowerCase','content','idField','variable','variableName','custom_fields','Variable','name','priority','Creating\x20new\x20ticket...','getString','Subjects','phone','xCALLY','Motion','CTI','concat','Descriptions','/api/v2/users/%d','Fields','%s/customers/%d/cases','queue','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','integrationTab','trigger:desk:display','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','error','outbound','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','destcalleridnum','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','newTab','%s/agent/tickets/%s','Desk\x20account\x20type\x20not\x20recognized'];(function(_0x2cde3e,_0x1f2213){var _0x4dfdd7=function(_0x2d7fa5){while(--_0x2d7fa5){_0x2cde3e['push'](_0x2cde3e['shift']());}};_0x4dfdd7(++_0x1f2213);}(_0xa30a,0xd7));var _0xaa30=function(_0x14add3,_0x13ce8d){_0x14add3=_0x14add3-0x0;var _0x4a174f=_0xa30a[_0x14add3];return _0x4a174f;};'use strict';var _=require(_0xaa30('0x0'));var rp=require(_0xaa30('0x1'));var md5=require(_0xaa30('0x2'));var util=require('util');var Redis=require(_0xaa30('0x3'));var intUtil=require(_0xaa30('0x4'));var config=require(_0xaa30('0x5'));var logger=require(_0xaa30('0x6'))(_0xaa30('0x7'));config[_0xaa30('0x8')]=_[_0xaa30('0x9')](config['redis'],{'host':_0xaa30('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xaa30('0x8')]));function emit(_0x14fe09,_0x42dc22,_0x5d076a){io['to'](_0x14fe09)[_0xaa30('0xb')](_0x42dc22,_0x5d076a);}var headers={'Content-Type':_0xaa30('0xc'),'Accept':_0xaa30('0xc')};function getUser(_0x59d028,_0x14a6a6){if(intUtil[_0xaa30('0xd')](_0x14a6a6)===!![]){logger['info']('Getting\x20agent\x20with\x20email',_0x14a6a6);return request({'uri':util[_0xaa30('0xe')]('%s/users',_0x59d028[_0xaa30('0xf')])})[_0xaa30('0x10')](function(_0x426c85){if(_0x426c85[_0xaa30('0x11')]){return _['find'](_0x426c85[_0xaa30('0x12')][_0xaa30('0x13')],{'email':_0x14a6a6});}})[_0xaa30('0x10')](function(_0x50aad2){if(_0x50aad2){logger[_0xaa30('0x14')](_0xaa30('0x15'));return _0x50aad2;}else{logger[_0xaa30('0x14')](_0xaa30('0x16'));return request({'uri':util[_0xaa30('0xe')](_0xaa30('0x17'),_0x59d028[_0xaa30('0xf')])});}});}else{logger[_0xaa30('0x14')](_0xaa30('0x18'));return request({'uri':util[_0xaa30('0xe')]('%s/users/me',_0x59d028[_0xaa30('0xf')])});}}function request(_0x591478){logger['debug'](_0xaa30('0x19'),JSON[_0xaa30('0x1a')](_0x591478));return rp(_[_0xaa30('0x9')](_0x591478,{'method':'GET','headers':headers,'json':!![]}));}function getAuth(_0x54fa49){var _0x53f9fd;if(_0x54fa49[_0xaa30('0x1b')]==='basic'){_0x53f9fd=util[_0xaa30('0xe')](_0xaa30('0x1c'),_0x54fa49['username'],_0x54fa49['password']);}else if(_0x54fa49['authType']===_0xaa30('0x1d')){_0x53f9fd=util[_0xaa30('0xe')](_0xaa30('0x1e'),_0x54fa49[_0xaa30('0x1f')],_0x54fa49[_0xaa30('0x1d')]);}return util['format'](_0xaa30('0x20'),new Buffer(_0x53f9fd)[_0xaa30('0x21')](_0xaa30('0x22')));}function getEndUser(_0x2d9e35,_0x1ff442,_0x5885fe){logger[_0xaa30('0x14')](_0xaa30('0x23'),_0x5885fe);return request({'uri':util[_0xaa30('0xe')](_0xaa30('0x24'),_0x2d9e35['remoteUri']),'qs':{'phone':_0x5885fe}})[_0xaa30('0x10')](function(_0x1be54c){if(_0x1be54c[_0xaa30('0x11')]){logger[_0xaa30('0x14')](_0xaa30('0x25'));return _0x1be54c[_0xaa30('0x12')]['entries'][0x0];}else{logger[_0xaa30('0x14')](_0xaa30('0x26'));return request({'uri':util['format'](_0xaa30('0x27'),_0x2d9e35['remoteUri']),'method':_0xaa30('0x28'),'body':{'first_name':_0x1ff442,'title':_0x1ff442,'phone_numbers':[{'type':_0xaa30('0x29'),'value':_0x5885fe}]}});}});}function getTags(_0x2aabf8,_0xd1eb3a){var _0x37b4a6=[];if(_0x2aabf8&&_0x2aabf8[_0xaa30('0x2a')]>0x0){_0x37b4a6=_[_0xaa30('0x2b')](_0x2aabf8,_0xd1eb3a);}return _0x37b4a6;}function getCustomFields(_0x39f708,_0x1f288c){var _0x43fb30=[];var _0x44aa9b={'custom_fields':{}};if(_0x39f708[_0xaa30('0x2a')]>0x0){_[_0xaa30('0x2c')](_0x39f708,function(_0x46abb9){if(_0x46abb9[_0xaa30('0x2d')]===_0xaa30('0x2e')&&_0x46abb9[_0xaa30('0x2f')]&&!_0x46abb9[_0xaa30('0x30')]){_0x44aa9b[_0x46abb9['nameField'][_0xaa30('0x31')]()]=_0x46abb9[_0xaa30('0x32')][_0xaa30('0x21')]();}else if(_0x46abb9[_0xaa30('0x2d')]===_0xaa30('0x2e')&&_0x46abb9[_0xaa30('0x33')]&&_0x46abb9['customField']){_0x44aa9b['custom_fields'][_0x46abb9['idField']]=_0x46abb9[_0xaa30('0x32')][_0xaa30('0x21')]();}else if(_0x46abb9[_0xaa30('0x2d')]===_0xaa30('0x34')&&_0x46abb9[_0xaa30('0x35')]&&_0x46abb9['idField']&&_0x46abb9['customField']){_0x1f288c[_0x46abb9[_0xaa30('0x35')]]&&(_0x44aa9b[_0xaa30('0x36')][_0x46abb9['idField']]=_0x1f288c[_0x46abb9[_0xaa30('0x35')]]['toString']());}else if(_0x46abb9[_0xaa30('0x2d')]==='customVariable'&&_0x46abb9[_0xaa30('0x37')]&&_0x46abb9[_0xaa30('0x37')]['name']&&_0x46abb9[_0xaa30('0x33')]&&_0x46abb9[_0xaa30('0x30')]){_0x1f288c[_0x46abb9[_0xaa30('0x37')][_0xaa30('0x38')][_0xaa30('0x31')]()]&&(_0x44aa9b[_0xaa30('0x36')][_0x46abb9['idField']]=_0x1f288c[_0x46abb9[_0xaa30('0x37')][_0xaa30('0x38')]['toLowerCase']()][_0xaa30('0x21')]());}});}if(_0x44aa9b[_0xaa30('0x39')]){_0x44aa9b[_0xaa30('0x39')]=Number(_0x44aa9b['priority']);}return _0x44aa9b;}function getTicket(_0x4add3e,_0x28e256,_0x21ffb0,_0x1b41b2,_0x1b22ed){logger[_0xaa30('0x14')](_0xaa30('0x3a'));var _0x4dd5df=_['merge']({'subject':intUtil[_0xaa30('0x3b')](_0x1b41b2[_0xaa30('0x3c')],_0x1b22ed,'\x20'),'type':_0xaa30('0x3d'),'status':'new','labels':[_0xaa30('0x3e'),_0xaa30('0x3f'),_0xaa30('0x40')][_0xaa30('0x41')](getTags(_0x1b41b2['Tags'],_0xaa30('0x38'))),'description':intUtil[_0xaa30('0x3b')](_0x1b41b2[_0xaa30('0x42')],_0x1b22ed,'\x0a'),'_links':{'assigned_user':{'href':util[_0xaa30('0xe')](_0xaa30('0x43'),_0x28e256['id']),'class':'user'}},'message':{'direction':'in','body':intUtil[_0xaa30('0x3b')](_0x1b41b2[_0xaa30('0x42')],_0x1b22ed,'\x0a')}},getCustomFields(_0x1b41b2[_0xaa30('0x44')],_0x1b22ed));return request({'uri':util[_0xaa30('0xe')](_0xaa30('0x45'),_0x4add3e[_0xaa30('0xf')],_0x21ffb0['id']),'method':_0xaa30('0x28'),'body':_0x4dd5df});}exports[_0xaa30('0x46')]=function(_0x50c1fb,_0x59ef25,_0x18771d,_0x4a170a,_0x5208f8,_0x505295){var _0x234360,_0x5e22ac;_0x505295[_0xaa30('0xf')]=intUtil['stripTrailingSlash'](_0x505295[_0xaa30('0xf')]);_0x505295[_0xaa30('0x47')]=intUtil[_0xaa30('0x48')](_0x505295[_0xaa30('0x47')]);if(_0x5208f8&&_0x5208f8[_0xaa30('0x49')]){logger[_0xaa30('0x14')](_0xaa30('0x4a'),_0xaa30('0x4b'));_0x59ef25[_0xaa30('0x4c')]=util[_0xaa30('0xe')](_0xaa30('0x4d'),_0x505295['serverUrl'],_0x59ef25[_0xaa30('0x4e')],md5(_0x59ef25[_0xaa30('0x4e')]));}else{_0x59ef25[_0xaa30('0x4c')]='';}headers[_0xaa30('0x4f')]=getAuth(_0x505295);return getUser(_0x505295,_0x4a170a[_0xaa30('0x50')])['then'](function(_0x539a33){_0x234360=_0x539a33;logger[_0xaa30('0x14')]('The\x20User\x20ID\x20is:',_0x234360['id']);return getEndUser(_0x505295,_0x59ef25[_0xaa30('0x51')],_0x59ef25[_0xaa30('0x52')]);})[_0xaa30('0x10')](function(_0xb29ccc){_0x5e22ac=_0xb29ccc;logger[_0xaa30('0x14')](_0xaa30('0x53'),_0x5e22ac['id']);return getTicket(_0x505295,_0x234360,_0x5e22ac,_0x18771d,_0x59ef25);})[_0xaa30('0x10')](function(_0x535ce2){if(_0x535ce2){logger[_0xaa30('0x14')](_0xaa30('0x54'));logger[_0xaa30('0x14')]('The\x20Ticket\x20ID\x20is:',_0x535ce2['id']);switch(_0x505295[_0xaa30('0x2d')]){case _0xaa30('0x55'):logger['info'](_0xaa30('0x4a'),'Displaying\x20ticket\x20to\x20agent...');emit(util[_0xaa30('0xe')]('user:%s',_0x4a170a['name']),_0xaa30('0x56'),{'recordId':_0x535ce2['id']});break;case'newTab':logger['info'](_0xaa30('0x4a'),_0xaa30('0x57'));emit(util[_0xaa30('0xe')](_0xaa30('0x58'),_0x4a170a[_0xaa30('0x38')]),_0xaa30('0x59'),{'uri':util['format'](_0xaa30('0x5a'),_0x535ce2['id'])});break;default:logger[_0xaa30('0x5b')](_0xaa30('0x4a'),'Desk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x4e3fde){console['error'](_0x4e3fde);logger[_0xaa30('0x5b')](_0xaa30('0x4a'),JSON[_0xaa30('0x1a')](_0x4e3fde));});};exports[_0xaa30('0x5c')]=function(_0x1cb3f9,_0x1ed257,_0x5993ab,_0x11cf82,_0x2db9d5,_0x38fa33,_0x389814){var _0x5328c3,_0x2bfac7;_0x38fa33[_0xaa30('0xf')]=intUtil[_0xaa30('0x48')](_0x38fa33[_0xaa30('0xf')]);_0x38fa33[_0xaa30('0x47')]=intUtil['stripTrailingSlash'](_0x38fa33['serverUrl']);if(_0x389814&&_0x389814[_0xaa30('0x5d')]&&_0x389814[_0xaa30('0x5d')]!==_0xaa30('0x5e')){logger['info'](_0xaa30('0x5f'),'Recording\x20is\x20enabled!');_0x1ed257[_0xaa30('0x4c')]=util[_0xaa30('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x38fa33[_0xaa30('0x47')],_0x1ed257[_0xaa30('0x4e')],md5(_0x1ed257['uniqueid']));}headers[_0xaa30('0x4f')]=getAuth(_0x38fa33);return getUser(_0x38fa33,_0x11cf82['email'])['then'](function(_0x16cb58){_0x5328c3=_0x16cb58;logger[_0xaa30('0x14')](_0xaa30('0x60'),_0x5328c3['id']);return getEndUser(_0x38fa33,_0x1ed257['destcalleridname'],_0x1ed257[_0xaa30('0x61')]);})[_0xaa30('0x10')](function(_0x4745ae){_0x2bfac7=_0x4745ae;logger[_0xaa30('0x14')](_0xaa30('0x53'),_0x2bfac7['id']);return getTicket(_0x38fa33,_0x5328c3,_0x2bfac7,_0x5993ab,_0x1ed257);})[_0xaa30('0x10')](function(_0x429ac8){if(_0x429ac8){logger[_0xaa30('0x14')](_0xaa30('0x54'));logger[_0xaa30('0x14')](_0xaa30('0x62'),_0x429ac8['id']);switch(_0x38fa33[_0xaa30('0x2d')]){case _0xaa30('0x55'):logger['info'](_0xaa30('0x4a'),_0xaa30('0x63'));emit(util[_0xaa30('0xe')]('user:%s',_0x11cf82[_0xaa30('0x38')]),_0xaa30('0x56'),{'recordId':_0x429ac8['id']});break;case _0xaa30('0x64'):logger[_0xaa30('0x14')](_0xaa30('0x4a'),_0xaa30('0x57'));emit(util['format'](_0xaa30('0x58'),_0x11cf82['name']),_0xaa30('0x59'),{'uri':util[_0xaa30('0xe')](_0xaa30('0x65'),_0x38fa33[_0xaa30('0xf')],_0x429ac8['id'])});break;default:logger['error'](_0xaa30('0x5f'),_0xaa30('0x66'));}}})['catch'](function(_0x26f6f9){logger[_0xaa30('0x5b')](_0xaa30('0x5f'),JSON[_0xaa30('0x1a')](_0x26f6f9));});};exports[_0xaa30('0x67')]=function(_0x13ee8f,_0x5df995,_0x401f5f,_0x33b2ef,_0x3a8bdc,_0x13feb2){var _0x334ef1,_0x2865a7;_0x13feb2[_0xaa30('0xf')]=intUtil[_0xaa30('0x48')](_0x13feb2[_0xaa30('0xf')]);_0x13feb2[_0xaa30('0x47')]=intUtil[_0xaa30('0x48')](_0x13feb2[_0xaa30('0x47')]);if(_0x3a8bdc&&_0x3a8bdc[_0xaa30('0x49')]){logger['info'](_0xaa30('0x68'),'Recording\x20is\x20enabled!');_0x5df995[_0xaa30('0x4c')]=util['format'](_0xaa30('0x4d'),_0x13feb2[_0xaa30('0x47')],_0x5df995[_0xaa30('0x4e')],md5(_0x5df995['uniqueid']));}else{_0x5df995[_0xaa30('0x4c')]='';}headers[_0xaa30('0x4f')]=getAuth(_0x13feb2);return getUser(_0x13feb2)['then'](function(_0x5b06e){_0x334ef1=_0x5b06e;logger['info'](_0xaa30('0x60'),_0x334ef1['id']);return getEndUser(_0x13feb2,_0x5df995['calleridname'],_0x5df995['calleridnum']);})[_0xaa30('0x10')](function(_0x99d382){_0x2865a7=_0x99d382;logger[_0xaa30('0x14')](_0xaa30('0x53'),_0x2865a7['id']);return getTicket(_0x13feb2,_0x334ef1,_0x2865a7,_0x401f5f,_0x5df995);})[_0xaa30('0x10')](function(_0x35d41e){if(_0x35d41e){logger[_0xaa30('0x14')]('Ticket\x20created!');logger[_0xaa30('0x14')](_0xaa30('0x62'),_0x35d41e['id']);}})[_0xaa30('0x69')](function(_0x4aeb5d){logger[_0xaa30('0x5b')](_0xaa30('0x68'),JSON[_0xaa30('0x1a')](_0x4aeb5d));});};
\ No newline at end of file
+var _0xb46c=['Ticket\x20created!','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','user:%s','newTab','trigger:browser:url','error','Desk\x20account\x20type\x20not\x20recognized','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','trigger:desk:display','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','catch','unmanaged','toUpperCase','lastevent','request-promise','md5','util','ioredis','./util','../../../../config/logger','desk','redis','localhost','socket.io-emitter','emit','application/json','validateEmail','Getting\x20agent\x20with\x20email','format','%s/users','remoteUri','total_entries','find','_embedded','entries','then','info','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','debug','stringify','defaults','GET','authType','%s:%s','username','password','token','%s/token:%s','toString','base64','Searching\x20enduser\x20with\x20phone','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/customers','POST','map','length','string','picklist','type','nameField','customField','content','idField','variable','variableName','custom_fields','Variable','name','priority','Creating\x20new\x20ticket...','merge','getString','Subjects','phone','new','xCALLY','Motion','concat','Tags','/api/v2/users/%d','Descriptions','queue','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum'];(function(_0x3ab51d,_0x2fa01d){var _0x29a04e=function(_0x7807b0){while(--_0x7807b0){_0x3ab51d['push'](_0x3ab51d['shift']());}};_0x29a04e(++_0x2fa01d);}(_0xb46c,0x150));var _0xcb46=function(_0x643324,_0x1f51af){_0x643324=_0x643324-0x0;var _0x56f4cc=_0xb46c[_0x643324];return _0x56f4cc;};'use strict';var _=require('lodash');var rp=require(_0xcb46('0x0'));var md5=require(_0xcb46('0x1'));var util=require(_0xcb46('0x2'));var Redis=require(_0xcb46('0x3'));var intUtil=require(_0xcb46('0x4'));var config=require('../../../../config/environment');var logger=require(_0xcb46('0x5'))(_0xcb46('0x6'));config[_0xcb46('0x7')]=_['defaults'](config['redis'],{'host':_0xcb46('0x8'),'port':0x18eb});var io=require(_0xcb46('0x9'))(new Redis(config[_0xcb46('0x7')]));function emit(_0x159a06,_0x28e8cc,_0xb54dde){io['to'](_0x159a06)[_0xcb46('0xa')](_0x28e8cc,_0xb54dde);}var headers={'Content-Type':'application/json','Accept':_0xcb46('0xb')};function getUser(_0x103824,_0x5714ce){if(intUtil[_0xcb46('0xc')](_0x5714ce)===!![]){logger['info'](_0xcb46('0xd'),_0x5714ce);return request({'uri':util[_0xcb46('0xe')](_0xcb46('0xf'),_0x103824[_0xcb46('0x10')])})['then'](function(_0x580a10){if(_0x580a10[_0xcb46('0x11')]){return _[_0xcb46('0x12')](_0x580a10[_0xcb46('0x13')][_0xcb46('0x14')],{'email':_0x5714ce});}})[_0xcb46('0x15')](function(_0x189dc2){if(_0x189dc2){logger[_0xcb46('0x16')](_0xcb46('0x17'));return _0x189dc2;}else{logger[_0xcb46('0x16')](_0xcb46('0x18'));return request({'uri':util['format'](_0xcb46('0x19'),_0x103824[_0xcb46('0x10')])});}});}else{logger[_0xcb46('0x16')](_0xcb46('0x1a'));return request({'uri':util[_0xcb46('0xe')](_0xcb46('0x19'),_0x103824[_0xcb46('0x10')])});}}function request(_0x1754f5){logger[_0xcb46('0x1b')]('[HTTP]',JSON[_0xcb46('0x1c')](_0x1754f5));return rp(_[_0xcb46('0x1d')](_0x1754f5,{'method':_0xcb46('0x1e'),'headers':headers,'json':!![]}));}function getAuth(_0x9c7318){var _0x53e9fb;if(_0x9c7318[_0xcb46('0x1f')]==='basic'){_0x53e9fb=util['format'](_0xcb46('0x20'),_0x9c7318[_0xcb46('0x21')],_0x9c7318[_0xcb46('0x22')]);}else if(_0x9c7318[_0xcb46('0x1f')]===_0xcb46('0x23')){_0x53e9fb=util[_0xcb46('0xe')](_0xcb46('0x24'),_0x9c7318[_0xcb46('0x21')],_0x9c7318['token']);}return util['format']('Basic\x20%s',new Buffer(_0x53e9fb)[_0xcb46('0x25')](_0xcb46('0x26')));}function getEndUser(_0x13b5e2,_0xf21d02,_0x3c3579){logger[_0xcb46('0x16')](_0xcb46('0x27'),_0x3c3579);return request({'uri':util[_0xcb46('0xe')]('%s/customers/search',_0x13b5e2[_0xcb46('0x10')]),'qs':{'phone':_0x3c3579}})[_0xcb46('0x15')](function(_0x14d5dc){if(_0x14d5dc[_0xcb46('0x11')]){logger[_0xcb46('0x16')]('Enduser\x20found!');return _0x14d5dc['_embedded'][_0xcb46('0x14')][0x0];}else{logger[_0xcb46('0x16')](_0xcb46('0x28'));return request({'uri':util[_0xcb46('0xe')](_0xcb46('0x29'),_0x13b5e2[_0xcb46('0x10')]),'method':_0xcb46('0x2a'),'body':{'first_name':_0xf21d02,'title':_0xf21d02,'phone_numbers':[{'type':'work','value':_0x3c3579}]}});}});}function getTags(_0x1452c2,_0x16eca7){var _0x34cc89=[];if(_0x1452c2&&_0x1452c2['length']>0x0){_0x34cc89=_[_0xcb46('0x2b')](_0x1452c2,_0x16eca7);}return _0x34cc89;}function getCustomFields(_0x593518,_0x4e0cc2){var _0x4f7a5c=[];var _0x2f2e93={'custom_fields':{}};if(_0x593518[_0xcb46('0x2c')]>0x0){_['forEach'](_0x593518,function(_0x5b73ad){if(_['includes']([_0xcb46('0x2d'),_0xcb46('0x2e')],_0x5b73ad[_0xcb46('0x2f')])&&_0x5b73ad[_0xcb46('0x30')]&&!_0x5b73ad[_0xcb46('0x31')]){_0x2f2e93[_0x5b73ad[_0xcb46('0x30')]['toLowerCase']()]=_0x5b73ad[_0xcb46('0x32')][_0xcb46('0x25')]();}else if(_['includes'](['string',_0xcb46('0x2e')],_0x5b73ad['type'])&&_0x5b73ad[_0xcb46('0x33')]&&_0x5b73ad[_0xcb46('0x31')]){_0x2f2e93['custom_fields'][_0x5b73ad[_0xcb46('0x33')]]=_0x5b73ad[_0xcb46('0x32')][_0xcb46('0x25')]();}else if(_0x5b73ad['type']===_0xcb46('0x34')&&_0x5b73ad[_0xcb46('0x35')]&&_0x5b73ad['idField']&&_0x5b73ad[_0xcb46('0x31')]){_0x4e0cc2[_0x5b73ad[_0xcb46('0x35')]]&&(_0x2f2e93[_0xcb46('0x36')][_0x5b73ad[_0xcb46('0x33')]]=_0x4e0cc2[_0x5b73ad[_0xcb46('0x35')]]['toString']());}else if(_0x5b73ad['type']==='customVariable'&&_0x5b73ad['Variable']&&_0x5b73ad[_0xcb46('0x37')][_0xcb46('0x38')]&&_0x5b73ad[_0xcb46('0x33')]&&_0x5b73ad['customField']){_0x4e0cc2[_0x5b73ad['Variable']['name']['toLowerCase']()]&&(_0x2f2e93[_0xcb46('0x36')][_0x5b73ad[_0xcb46('0x33')]]=_0x4e0cc2[_0x5b73ad[_0xcb46('0x37')][_0xcb46('0x38')]['toLowerCase']()][_0xcb46('0x25')]());}});}if(_0x2f2e93[_0xcb46('0x39')]){_0x2f2e93['priority']=Number(_0x2f2e93[_0xcb46('0x39')]);}return _0x2f2e93;}function getTicket(_0x3bf12e,_0x4e97fb,_0x3d2f1b,_0x49139c,_0x530a2e){logger[_0xcb46('0x16')](_0xcb46('0x3a'));var _0x1bd6ae=_[_0xcb46('0x3b')]({'subject':intUtil[_0xcb46('0x3c')](_0x49139c[_0xcb46('0x3d')],_0x530a2e,'\x20'),'type':_0xcb46('0x3e'),'status':_0xcb46('0x3f'),'labels':[_0xcb46('0x40'),_0xcb46('0x41'),'CTI'][_0xcb46('0x42')](getTags(_0x49139c[_0xcb46('0x43')],'name')),'description':intUtil['getString'](_0x49139c['Descriptions'],_0x530a2e,'\x0a'),'_links':{'assigned_user':{'href':util[_0xcb46('0xe')](_0xcb46('0x44'),_0x4e97fb['id']),'class':'user'}},'message':{'direction':'in','body':intUtil['getString'](_0x49139c[_0xcb46('0x45')],_0x530a2e,'\x0a')}},getCustomFields(_0x49139c['Fields'],_0x530a2e));return request({'uri':util[_0xcb46('0xe')]('%s/customers/%d/cases',_0x3bf12e[_0xcb46('0x10')],_0x3d2f1b['id']),'method':_0xcb46('0x2a'),'body':_0x1bd6ae});}exports[_0xcb46('0x46')]=function(_0x18f601,_0x297d1,_0x44f914,_0x5c87c5,_0x35fe5c,_0x3f4567){var _0x34f9ba,_0x45e2a7;_0x3f4567[_0xcb46('0x10')]=intUtil[_0xcb46('0x47')](_0x3f4567[_0xcb46('0x10')]);_0x3f4567['serverUrl']=intUtil[_0xcb46('0x47')](_0x3f4567['serverUrl']);if(_0x35fe5c&&_0x35fe5c[_0xcb46('0x48')]){logger[_0xcb46('0x16')](_0xcb46('0x49'),_0xcb46('0x4a'));_0x297d1[_0xcb46('0x4b')]=util[_0xcb46('0xe')](_0xcb46('0x4c'),_0x3f4567[_0xcb46('0x4d')],_0x297d1[_0xcb46('0x4e')],md5(_0x297d1[_0xcb46('0x4e')]));}else{_0x297d1['recordingURL']='';}headers[_0xcb46('0x4f')]=getAuth(_0x3f4567);return getUser(_0x3f4567,_0x5c87c5[_0xcb46('0x50')])[_0xcb46('0x15')](function(_0x337dd1){_0x34f9ba=_0x337dd1;logger[_0xcb46('0x16')](_0xcb46('0x51'),_0x34f9ba['id']);return getEndUser(_0x3f4567,_0x297d1[_0xcb46('0x52')],_0x297d1[_0xcb46('0x53')]);})['then'](function(_0x3b4b43){_0x45e2a7=_0x3b4b43;logger[_0xcb46('0x16')]('The\x20Enduser\x20ID\x20is:',_0x45e2a7['id']);return getTicket(_0x3f4567,_0x34f9ba,_0x45e2a7,_0x44f914,_0x297d1);})['then'](function(_0x36d1ab){if(_0x36d1ab){logger[_0xcb46('0x16')](_0xcb46('0x54'));logger[_0xcb46('0x16')](_0xcb46('0x55'),_0x36d1ab['id']);switch(_0x3f4567[_0xcb46('0x2f')]){case'integrationTab':logger[_0xcb46('0x16')](_0xcb46('0x49'),_0xcb46('0x56'));emit(util[_0xcb46('0xe')](_0xcb46('0x57'),_0x5c87c5[_0xcb46('0x38')]),'trigger:desk:display',{'recordId':_0x36d1ab['id']});break;case _0xcb46('0x58'):logger[_0xcb46('0x16')](_0xcb46('0x49'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xcb46('0xe')]('user:%s',_0x5c87c5['name']),_0xcb46('0x59'),{'uri':util['format']('https://xcally.desk.com/web/agent/case/%d',_0x36d1ab['id'])});break;default:logger[_0xcb46('0x5a')](_0xcb46('0x49'),_0xcb46('0x5b'));}}})['catch'](function(_0x45485d){console[_0xcb46('0x5a')](_0x45485d);logger['error'](_0xcb46('0x49'),JSON['stringify'](_0x45485d));});};exports[_0xcb46('0x5c')]=function(_0x2f0543,_0x552064,_0x58c82b,_0x55e9a9,_0x378614,_0x2b1a69,_0x591a1d){var _0x15e48a,_0x229600;_0x2b1a69[_0xcb46('0x10')]=intUtil[_0xcb46('0x47')](_0x2b1a69[_0xcb46('0x10')]);_0x2b1a69[_0xcb46('0x4d')]=intUtil['stripTrailingSlash'](_0x2b1a69['serverUrl']);if(_0x591a1d&&_0x591a1d[_0xcb46('0x5d')]&&_0x591a1d['recordingFormat']!=='none'){logger[_0xcb46('0x16')](_0xcb46('0x5e'),_0xcb46('0x4a'));_0x552064[_0xcb46('0x4b')]=util[_0xcb46('0xe')](_0xcb46('0x4c'),_0x2b1a69['serverUrl'],_0x552064[_0xcb46('0x4e')],md5(_0x552064[_0xcb46('0x4e')]));}headers[_0xcb46('0x4f')]=getAuth(_0x2b1a69);return getUser(_0x2b1a69,_0x55e9a9[_0xcb46('0x50')])[_0xcb46('0x15')](function(_0x2b537f){_0x15e48a=_0x2b537f;logger[_0xcb46('0x16')]('The\x20User\x20ID\x20is:',_0x15e48a['id']);return getEndUser(_0x2b1a69,_0x552064[_0xcb46('0x5f')],_0x552064[_0xcb46('0x60')]);})[_0xcb46('0x15')](function(_0x15e3a9){_0x229600=_0x15e3a9;logger[_0xcb46('0x16')](_0xcb46('0x61'),_0x229600['id']);return getTicket(_0x2b1a69,_0x15e48a,_0x229600,_0x58c82b,_0x552064);})['then'](function(_0x2741ee){if(_0x2741ee){logger[_0xcb46('0x16')](_0xcb46('0x54'));logger['info'](_0xcb46('0x55'),_0x2741ee['id']);switch(_0x2b1a69['type']){case _0xcb46('0x62'):logger['info']('[QUEUE]',_0xcb46('0x56'));emit(util[_0xcb46('0xe')](_0xcb46('0x57'),_0x55e9a9[_0xcb46('0x38')]),_0xcb46('0x63'),{'recordId':_0x2741ee['id']});break;case _0xcb46('0x58'):logger['info']('[QUEUE]',_0xcb46('0x64'));emit(util['format'](_0xcb46('0x57'),_0x55e9a9[_0xcb46('0x38')]),_0xcb46('0x59'),{'uri':util['format']('%s/agent/tickets/%s',_0x2b1a69[_0xcb46('0x10')],_0x2741ee['id'])});break;default:logger[_0xcb46('0x5a')](_0xcb46('0x5e'),'Desk\x20account\x20type\x20not\x20recognized');}}})[_0xcb46('0x65')](function(_0x246f2e){logger['error'](_0xcb46('0x5e'),JSON['stringify'](_0x246f2e));});};exports[_0xcb46('0x66')]=function(_0x3c10d9,_0x1a65f5,_0x5a8fbb,_0x4fcf38,_0x5c2066,_0x5376d6){var _0x41f505,_0x587c74;_0x5376d6[_0xcb46('0x10')]=intUtil[_0xcb46('0x47')](_0x5376d6['remoteUri']);_0x5376d6[_0xcb46('0x4d')]=intUtil[_0xcb46('0x47')](_0x5376d6['serverUrl']);if(_0x5c2066&&_0x5c2066[_0xcb46('0x48')]){logger[_0xcb46('0x16')]('['+_0x1a65f5['lastevent'][_0xcb46('0x67')]()+']',_0xcb46('0x4a'));_0x1a65f5[_0xcb46('0x4b')]=util[_0xcb46('0xe')](_0xcb46('0x4c'),_0x5376d6[_0xcb46('0x4d')],_0x1a65f5['uniqueid'],md5(_0x1a65f5[_0xcb46('0x4e')]));}else{_0x1a65f5[_0xcb46('0x4b')]='';}headers[_0xcb46('0x4f')]=getAuth(_0x5376d6);return getUser(_0x5376d6)[_0xcb46('0x15')](function(_0x315445){_0x41f505=_0x315445;logger[_0xcb46('0x16')](_0xcb46('0x51'),_0x41f505['id']);return getEndUser(_0x5376d6,_0x1a65f5[_0xcb46('0x52')],_0x1a65f5['calleridnum']);})[_0xcb46('0x15')](function(_0x20b7a0){_0x587c74=_0x20b7a0;logger[_0xcb46('0x16')]('The\x20Enduser\x20ID\x20is:',_0x587c74['id']);return getTicket(_0x5376d6,_0x41f505,_0x587c74,_0x5a8fbb,_0x1a65f5);})[_0xcb46('0x15')](function(_0x15fd41){if(_0x15fd41){logger[_0xcb46('0x16')]('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x15fd41['id']);}})[_0xcb46('0x65')](function(_0x3789c9){logger['error']('['+_0x1a65f5[_0xcb46('0x68')]['toUpperCase']()+']',JSON[_0xcb46('0x1c')](_0x3789c9));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff