// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xb4bb=['https://xcally.desk.com/web/agent/case/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','unmanaged','toUpperCase','request-promise','./util','desk','redis','defaults','application/json','validateEmail','Getting\x20agent\x20with\x20email','%s/users','remoteUri','total_entries','find','_embedded','entries','then','info','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','format','%s/users/me','[HTTP]','stringify','basic','%s:%s','username','authType','token','%s/token:%s','Basic\x20%s','toString','base64','Searching\x20enduser\x20with\x20phone','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/customers','work','length','map','includes','string','picklist','type','customField','nameField','toLowerCase','content','idField','custom_fields','variable','variableName','customVariable','Variable','name','priority','merge','Subjects','phone','xCALLY','Motion','CTI','concat','Tags','getString','Descriptions','/api/v2/users/%d','user','Fields','%s/customers/%d/cases','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:desk:display','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url'];(function(_0x41aa4d,_0x51e45f){var _0x3fb7d6=function(_0x3833ec){while(--_0x3833ec){_0x41aa4d['push'](_0x41aa4d['shift']());}};_0x3fb7d6(++_0x51e45f);}(_0xb4bb,0x13a));var _0xbb4b=function(_0x381751,_0x2b41fd){_0x381751=_0x381751-0x0;var _0xdc109e=_0xb4bb[_0x381751];return _0xdc109e;};'use strict';var _=require('lodash');var rp=require(_0xbb4b('0x0'));var md5=require('md5');var util=require('util');var Redis=require('ioredis');var intUtil=require(_0xbb4b('0x1'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xbb4b('0x2'));config[_0xbb4b('0x3')]=_[_0xbb4b('0x4')](config[_0xbb4b('0x3')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));function emit(_0x1ebc72,_0x20d7b6,_0x1f293a){io['to'](_0x1ebc72)['emit'](_0x20d7b6,_0x1f293a);}var headers={'Content-Type':'application/json','Accept':_0xbb4b('0x5')};function getUser(_0x8904bc,_0x3dcc50){if(intUtil[_0xbb4b('0x6')](_0x3dcc50)===!![]){logger['info'](_0xbb4b('0x7'),_0x3dcc50);return request({'uri':util['format'](_0xbb4b('0x8'),_0x8904bc[_0xbb4b('0x9')])})['then'](function(_0x24088){if(_0x24088[_0xbb4b('0xa')]){return _[_0xbb4b('0xb')](_0x24088[_0xbb4b('0xc')][_0xbb4b('0xd')],{'email':_0x3dcc50});}})[_0xbb4b('0xe')](function(_0x131a88){if(_0x131a88){logger[_0xbb4b('0xf')](_0xbb4b('0x10'));return _0x131a88;}else{logger[_0xbb4b('0xf')](_0xbb4b('0x11'));return request({'uri':util[_0xbb4b('0x12')]('%s/users/me',_0x8904bc[_0xbb4b('0x9')])});}});}else{logger['info']('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xbb4b('0x12')](_0xbb4b('0x13'),_0x8904bc[_0xbb4b('0x9')])});}}function request(_0x5c1565){logger['debug'](_0xbb4b('0x14'),JSON[_0xbb4b('0x15')](_0x5c1565));return rp(_[_0xbb4b('0x4')](_0x5c1565,{'method':'GET','headers':headers,'json':!![]}));}function getAuth(_0x280cb2){var _0x5906b9;if(_0x280cb2['authType']===_0xbb4b('0x16')){_0x5906b9=util[_0xbb4b('0x12')](_0xbb4b('0x17'),_0x280cb2[_0xbb4b('0x18')],_0x280cb2['password']);}else if(_0x280cb2[_0xbb4b('0x19')]===_0xbb4b('0x1a')){_0x5906b9=util['format'](_0xbb4b('0x1b'),_0x280cb2[_0xbb4b('0x18')],_0x280cb2[_0xbb4b('0x1a')]);}return util[_0xbb4b('0x12')](_0xbb4b('0x1c'),new Buffer(_0x5906b9)[_0xbb4b('0x1d')](_0xbb4b('0x1e')));}function getEndUser(_0x2c05a5,_0x5d4e30,_0x2978d3){logger[_0xbb4b('0xf')](_0xbb4b('0x1f'),_0x2978d3);return request({'uri':util[_0xbb4b('0x12')]('%s/customers/search',_0x2c05a5[_0xbb4b('0x9')]),'qs':{'phone':_0x2978d3}})[_0xbb4b('0xe')](function(_0x433787){if(_0x433787['total_entries']){logger['info'](_0xbb4b('0x20'));return _0x433787['_embedded'][_0xbb4b('0xd')][0x0];}else{logger[_0xbb4b('0xf')](_0xbb4b('0x21'));return request({'uri':util[_0xbb4b('0x12')](_0xbb4b('0x22'),_0x2c05a5[_0xbb4b('0x9')]),'method':'POST','body':{'first_name':_0x5d4e30,'title':_0x5d4e30,'phone_numbers':[{'type':_0xbb4b('0x23'),'value':_0x2978d3}]}});}});}function getTags(_0x8e36a0,_0x465583){var _0x28bc8f=[];if(_0x8e36a0&&_0x8e36a0[_0xbb4b('0x24')]>0x0){_0x28bc8f=_[_0xbb4b('0x25')](_0x8e36a0,_0x465583);}return _0x28bc8f;}function getCustomFields(_0x88b2ff,_0x3fd328){var _0xd5ea18=[];var _0x5455c6={'custom_fields':{}};if(_0x88b2ff[_0xbb4b('0x24')]>0x0){_['forEach'](_0x88b2ff,function(_0x3b27d1){if(_[_0xbb4b('0x26')]([_0xbb4b('0x27'),_0xbb4b('0x28')],_0x3b27d1[_0xbb4b('0x29')])&&_0x3b27d1['nameField']&&!_0x3b27d1[_0xbb4b('0x2a')]){_0x5455c6[_0x3b27d1[_0xbb4b('0x2b')][_0xbb4b('0x2c')]()]=_0x3b27d1[_0xbb4b('0x2d')][_0xbb4b('0x1d')]();}else if(_[_0xbb4b('0x26')]([_0xbb4b('0x27'),_0xbb4b('0x28')],_0x3b27d1[_0xbb4b('0x29')])&&_0x3b27d1[_0xbb4b('0x2e')]&&_0x3b27d1[_0xbb4b('0x2a')]){_0x5455c6[_0xbb4b('0x2f')][_0x3b27d1[_0xbb4b('0x2e')]]=_0x3b27d1['content']['toString']();}else if(_0x3b27d1[_0xbb4b('0x29')]===_0xbb4b('0x30')&&_0x3b27d1[_0xbb4b('0x31')]&&_0x3b27d1[_0xbb4b('0x2e')]&&_0x3b27d1['customField']){_0x3fd328[_0x3b27d1['variableName']]&&(_0x5455c6[_0xbb4b('0x2f')][_0x3b27d1[_0xbb4b('0x2e')]]=_0x3fd328[_0x3b27d1[_0xbb4b('0x31')]][_0xbb4b('0x1d')]());}else if(_0x3b27d1['type']===_0xbb4b('0x32')&&_0x3b27d1['Variable']&&_0x3b27d1[_0xbb4b('0x33')][_0xbb4b('0x34')]&&_0x3b27d1[_0xbb4b('0x2e')]&&_0x3b27d1[_0xbb4b('0x2a')]){_0x3fd328[_0x3b27d1[_0xbb4b('0x33')]['name'][_0xbb4b('0x2c')]()]&&(_0x5455c6[_0xbb4b('0x2f')][_0x3b27d1[_0xbb4b('0x2e')]]=_0x3fd328[_0x3b27d1[_0xbb4b('0x33')][_0xbb4b('0x34')]['toLowerCase']()]['toString']());}});}if(_0x5455c6['priority']){_0x5455c6[_0xbb4b('0x35')]=Number(_0x5455c6[_0xbb4b('0x35')]);}return _0x5455c6;}function getTicket(_0x10d230,_0x52e3f0,_0x4f0a7f,_0x51823e,_0x513b92){logger[_0xbb4b('0xf')]('Creating\x20new\x20ticket...');var _0x1b20f0=_[_0xbb4b('0x36')]({'subject':intUtil['getString'](_0x51823e[_0xbb4b('0x37')],_0x513b92,'\x20'),'type':_0xbb4b('0x38'),'status':'new','labels':[_0xbb4b('0x39'),_0xbb4b('0x3a'),_0xbb4b('0x3b')][_0xbb4b('0x3c')](getTags(_0x51823e[_0xbb4b('0x3d')],_0xbb4b('0x34'))),'description':intUtil[_0xbb4b('0x3e')](_0x51823e[_0xbb4b('0x3f')],_0x513b92,'\x0a'),'_links':{'assigned_user':{'href':util['format'](_0xbb4b('0x40'),_0x52e3f0['id']),'class':_0xbb4b('0x41')}},'message':{'direction':'in','body':intUtil[_0xbb4b('0x3e')](_0x51823e[_0xbb4b('0x3f')],_0x513b92,'\x0a')}},getCustomFields(_0x51823e[_0xbb4b('0x42')],_0x513b92));return request({'uri':util['format'](_0xbb4b('0x43'),_0x10d230[_0xbb4b('0x9')],_0x4f0a7f['id']),'method':'POST','body':_0x1b20f0});}exports[_0xbb4b('0x44')]=function(_0x168db2,_0x490252,_0x3125f8,_0x5e8813,_0x14314d,_0xf84a55){var _0x275208,_0xfc96f0;_0xf84a55[_0xbb4b('0x9')]=intUtil[_0xbb4b('0x45')](_0xf84a55['remoteUri']);_0xf84a55[_0xbb4b('0x46')]=intUtil['stripTrailingSlash'](_0xf84a55[_0xbb4b('0x46')]);if(_0x14314d&&_0x14314d[_0xbb4b('0x47')]){logger[_0xbb4b('0xf')](_0xbb4b('0x48'),_0xbb4b('0x49'));_0x490252[_0xbb4b('0x4a')]=util[_0xbb4b('0x12')](_0xbb4b('0x4b'),_0xf84a55[_0xbb4b('0x46')],_0x490252[_0xbb4b('0x4c')],md5(_0x490252[_0xbb4b('0x4c')]));}else{_0x490252[_0xbb4b('0x4a')]='';}headers[_0xbb4b('0x4d')]=getAuth(_0xf84a55);return getUser(_0xf84a55,_0x5e8813['email'])[_0xbb4b('0xe')](function(_0x23b198){_0x275208=_0x23b198;logger['info'](_0xbb4b('0x4e'),_0x275208['id']);return getEndUser(_0xf84a55,_0x490252[_0xbb4b('0x4f')],_0x490252[_0xbb4b('0x50')]);})[_0xbb4b('0xe')](function(_0x35c43f){_0xfc96f0=_0x35c43f;logger[_0xbb4b('0xf')](_0xbb4b('0x51'),_0xfc96f0['id']);return getTicket(_0xf84a55,_0x275208,_0xfc96f0,_0x3125f8,_0x490252);})[_0xbb4b('0xe')](function(_0x28b6e5){if(_0x28b6e5){logger[_0xbb4b('0xf')](_0xbb4b('0x52'));logger[_0xbb4b('0xf')](_0xbb4b('0x53'),_0x28b6e5['id']);switch(_0xf84a55[_0xbb4b('0x29')]){case _0xbb4b('0x54'):logger[_0xbb4b('0xf')]('[QUEUE]',_0xbb4b('0x55'));emit(util[_0xbb4b('0x12')](_0xbb4b('0x56'),_0x5e8813['name']),_0xbb4b('0x57'),{'recordId':_0x28b6e5['id']});break;case'newTab':logger[_0xbb4b('0xf')](_0xbb4b('0x48'),_0xbb4b('0x58'));emit(util[_0xbb4b('0x12')](_0xbb4b('0x56'),_0x5e8813[_0xbb4b('0x34')]),_0xbb4b('0x59'),{'uri':util[_0xbb4b('0x12')](_0xbb4b('0x5a'),_0x28b6e5['id'])});break;default:logger['error'](_0xbb4b('0x48'),'Desk\x20account\x20type\x20not\x20recognized');}}})[_0xbb4b('0x5b')](function(_0x20d8cb){console[_0xbb4b('0x5c')](_0x20d8cb);logger[_0xbb4b('0x5c')]('[QUEUE]',JSON[_0xbb4b('0x15')](_0x20d8cb));});};exports[_0xbb4b('0x5d')]=function(_0x164bb8,_0x552720,_0x3b7238,_0x2f48f3,_0xdda360,_0x409c40,_0x33e2c5){var _0x32de93,_0x5e6f71;_0x409c40[_0xbb4b('0x9')]=intUtil['stripTrailingSlash'](_0x409c40[_0xbb4b('0x9')]);_0x409c40['serverUrl']=intUtil[_0xbb4b('0x45')](_0x409c40[_0xbb4b('0x46')]);if(_0x33e2c5&&_0x33e2c5[_0xbb4b('0x5e')]&&_0x33e2c5[_0xbb4b('0x5e')]!==_0xbb4b('0x5f')){logger['info'](_0xbb4b('0x60'),_0xbb4b('0x49'));_0x552720[_0xbb4b('0x4a')]=util[_0xbb4b('0x12')](_0xbb4b('0x4b'),_0x409c40[_0xbb4b('0x46')],_0x552720[_0xbb4b('0x4c')],md5(_0x552720[_0xbb4b('0x4c')]));}headers[_0xbb4b('0x4d')]=getAuth(_0x409c40);return getUser(_0x409c40,_0x2f48f3['email'])[_0xbb4b('0xe')](function(_0x120c0f){_0x32de93=_0x120c0f;logger[_0xbb4b('0xf')](_0xbb4b('0x4e'),_0x32de93['id']);return getEndUser(_0x409c40,_0x552720[_0xbb4b('0x61')],_0x552720[_0xbb4b('0x62')]);})['then'](function(_0x420af4){_0x5e6f71=_0x420af4;logger[_0xbb4b('0xf')]('The\x20Enduser\x20ID\x20is:',_0x5e6f71['id']);return getTicket(_0x409c40,_0x32de93,_0x5e6f71,_0x3b7238,_0x552720);})['then'](function(_0x6d607d){if(_0x6d607d){logger[_0xbb4b('0xf')](_0xbb4b('0x52'));logger['info']('The\x20Ticket\x20ID\x20is:',_0x6d607d['id']);switch(_0x409c40['type']){case _0xbb4b('0x54'):logger['info'](_0xbb4b('0x48'),_0xbb4b('0x55'));emit(util[_0xbb4b('0x12')]('user:%s',_0x2f48f3[_0xbb4b('0x34')]),_0xbb4b('0x57'),{'recordId':_0x6d607d['id']});break;case'newTab':logger['info'](_0xbb4b('0x48'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xbb4b('0x12')](_0xbb4b('0x56'),_0x2f48f3[_0xbb4b('0x34')]),_0xbb4b('0x59'),{'uri':util[_0xbb4b('0x12')]('%s/agent/tickets/%s',_0x409c40[_0xbb4b('0x9')],_0x6d607d['id'])});break;default:logger[_0xbb4b('0x5c')](_0xbb4b('0x60'),'Desk\x20account\x20type\x20not\x20recognized');}}})[_0xbb4b('0x5b')](function(_0x39d34d){logger['error'](_0xbb4b('0x60'),JSON['stringify'](_0x39d34d));});};exports[_0xbb4b('0x63')]=function(_0x5704e2,_0x236ae5,_0x176e86,_0x573260,_0x2c7ccd,_0x1f483c){var _0x224de0,_0x27030b;_0x1f483c[_0xbb4b('0x9')]=intUtil[_0xbb4b('0x45')](_0x1f483c[_0xbb4b('0x9')]);_0x1f483c[_0xbb4b('0x46')]=intUtil[_0xbb4b('0x45')](_0x1f483c['serverUrl']);if(_0x2c7ccd&&_0x2c7ccd[_0xbb4b('0x47')]){logger[_0xbb4b('0xf')]('['+_0x236ae5['lastevent'][_0xbb4b('0x64')]()+']','Recording\x20is\x20enabled!');_0x236ae5[_0xbb4b('0x4a')]=util['format'](_0xbb4b('0x4b'),_0x1f483c[_0xbb4b('0x46')],_0x236ae5[_0xbb4b('0x4c')],md5(_0x236ae5[_0xbb4b('0x4c')]));}else{_0x236ae5[_0xbb4b('0x4a')]='';}headers[_0xbb4b('0x4d')]=getAuth(_0x1f483c);return getUser(_0x1f483c)[_0xbb4b('0xe')](function(_0x1c221d){_0x224de0=_0x1c221d;logger[_0xbb4b('0xf')](_0xbb4b('0x4e'),_0x224de0['id']);return getEndUser(_0x1f483c,_0x236ae5[_0xbb4b('0x4f')],_0x236ae5[_0xbb4b('0x50')]);})[_0xbb4b('0xe')](function(_0x2bd62f){_0x27030b=_0x2bd62f;logger['info'](_0xbb4b('0x51'),_0x27030b['id']);return getTicket(_0x1f483c,_0x224de0,_0x27030b,_0x176e86,_0x236ae5);})[_0xbb4b('0xe')](function(_0x2404f1){if(_0x2404f1){logger[_0xbb4b('0xf')](_0xbb4b('0x52'));logger[_0xbb4b('0xf')](_0xbb4b('0x53'),_0x2404f1['id']);}})[_0xbb4b('0x5b')](function(_0x2e1b7f){logger['error']('['+_0x236ae5['lastevent'][_0xbb4b('0x64')]()+']',JSON['stringify'](_0x2e1b7f));});};
\ No newline at end of file
+var _0xb46c=['Ticket\x20created!','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','user:%s','newTab','trigger:browser:url','error','Desk\x20account\x20type\x20not\x20recognized','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','trigger:desk:display','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','catch','unmanaged','toUpperCase','lastevent','request-promise','md5','util','ioredis','./util','../../../../config/logger','desk','redis','localhost','socket.io-emitter','emit','application/json','validateEmail','Getting\x20agent\x20with\x20email','format','%s/users','remoteUri','total_entries','find','_embedded','entries','then','info','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','debug','stringify','defaults','GET','authType','%s:%s','username','password','token','%s/token:%s','toString','base64','Searching\x20enduser\x20with\x20phone','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/customers','POST','map','length','string','picklist','type','nameField','customField','content','idField','variable','variableName','custom_fields','Variable','name','priority','Creating\x20new\x20ticket...','merge','getString','Subjects','phone','new','xCALLY','Motion','concat','Tags','/api/v2/users/%d','Descriptions','queue','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum'];(function(_0x3ab51d,_0x2fa01d){var _0x29a04e=function(_0x7807b0){while(--_0x7807b0){_0x3ab51d['push'](_0x3ab51d['shift']());}};_0x29a04e(++_0x2fa01d);}(_0xb46c,0x150));var _0xcb46=function(_0x643324,_0x1f51af){_0x643324=_0x643324-0x0;var _0x56f4cc=_0xb46c[_0x643324];return _0x56f4cc;};'use strict';var _=require('lodash');var rp=require(_0xcb46('0x0'));var md5=require(_0xcb46('0x1'));var util=require(_0xcb46('0x2'));var Redis=require(_0xcb46('0x3'));var intUtil=require(_0xcb46('0x4'));var config=require('../../../../config/environment');var logger=require(_0xcb46('0x5'))(_0xcb46('0x6'));config[_0xcb46('0x7')]=_['defaults'](config['redis'],{'host':_0xcb46('0x8'),'port':0x18eb});var io=require(_0xcb46('0x9'))(new Redis(config[_0xcb46('0x7')]));function emit(_0x159a06,_0x28e8cc,_0xb54dde){io['to'](_0x159a06)[_0xcb46('0xa')](_0x28e8cc,_0xb54dde);}var headers={'Content-Type':'application/json','Accept':_0xcb46('0xb')};function getUser(_0x103824,_0x5714ce){if(intUtil[_0xcb46('0xc')](_0x5714ce)===!![]){logger['info'](_0xcb46('0xd'),_0x5714ce);return request({'uri':util[_0xcb46('0xe')](_0xcb46('0xf'),_0x103824[_0xcb46('0x10')])})['then'](function(_0x580a10){if(_0x580a10[_0xcb46('0x11')]){return _[_0xcb46('0x12')](_0x580a10[_0xcb46('0x13')][_0xcb46('0x14')],{'email':_0x5714ce});}})[_0xcb46('0x15')](function(_0x189dc2){if(_0x189dc2){logger[_0xcb46('0x16')](_0xcb46('0x17'));return _0x189dc2;}else{logger[_0xcb46('0x16')](_0xcb46('0x18'));return request({'uri':util['format'](_0xcb46('0x19'),_0x103824[_0xcb46('0x10')])});}});}else{logger[_0xcb46('0x16')](_0xcb46('0x1a'));return request({'uri':util[_0xcb46('0xe')](_0xcb46('0x19'),_0x103824[_0xcb46('0x10')])});}}function request(_0x1754f5){logger[_0xcb46('0x1b')]('[HTTP]',JSON[_0xcb46('0x1c')](_0x1754f5));return rp(_[_0xcb46('0x1d')](_0x1754f5,{'method':_0xcb46('0x1e'),'headers':headers,'json':!![]}));}function getAuth(_0x9c7318){var _0x53e9fb;if(_0x9c7318[_0xcb46('0x1f')]==='basic'){_0x53e9fb=util['format'](_0xcb46('0x20'),_0x9c7318[_0xcb46('0x21')],_0x9c7318[_0xcb46('0x22')]);}else if(_0x9c7318[_0xcb46('0x1f')]===_0xcb46('0x23')){_0x53e9fb=util[_0xcb46('0xe')](_0xcb46('0x24'),_0x9c7318[_0xcb46('0x21')],_0x9c7318['token']);}return util['format']('Basic\x20%s',new Buffer(_0x53e9fb)[_0xcb46('0x25')](_0xcb46('0x26')));}function getEndUser(_0x13b5e2,_0xf21d02,_0x3c3579){logger[_0xcb46('0x16')](_0xcb46('0x27'),_0x3c3579);return request({'uri':util[_0xcb46('0xe')]('%s/customers/search',_0x13b5e2[_0xcb46('0x10')]),'qs':{'phone':_0x3c3579}})[_0xcb46('0x15')](function(_0x14d5dc){if(_0x14d5dc[_0xcb46('0x11')]){logger[_0xcb46('0x16')]('Enduser\x20found!');return _0x14d5dc['_embedded'][_0xcb46('0x14')][0x0];}else{logger[_0xcb46('0x16')](_0xcb46('0x28'));return request({'uri':util[_0xcb46('0xe')](_0xcb46('0x29'),_0x13b5e2[_0xcb46('0x10')]),'method':_0xcb46('0x2a'),'body':{'first_name':_0xf21d02,'title':_0xf21d02,'phone_numbers':[{'type':'work','value':_0x3c3579}]}});}});}function getTags(_0x1452c2,_0x16eca7){var _0x34cc89=[];if(_0x1452c2&&_0x1452c2['length']>0x0){_0x34cc89=_[_0xcb46('0x2b')](_0x1452c2,_0x16eca7);}return _0x34cc89;}function getCustomFields(_0x593518,_0x4e0cc2){var _0x4f7a5c=[];var _0x2f2e93={'custom_fields':{}};if(_0x593518[_0xcb46('0x2c')]>0x0){_['forEach'](_0x593518,function(_0x5b73ad){if(_['includes']([_0xcb46('0x2d'),_0xcb46('0x2e')],_0x5b73ad[_0xcb46('0x2f')])&&_0x5b73ad[_0xcb46('0x30')]&&!_0x5b73ad[_0xcb46('0x31')]){_0x2f2e93[_0x5b73ad[_0xcb46('0x30')]['toLowerCase']()]=_0x5b73ad[_0xcb46('0x32')][_0xcb46('0x25')]();}else if(_['includes'](['string',_0xcb46('0x2e')],_0x5b73ad['type'])&&_0x5b73ad[_0xcb46('0x33')]&&_0x5b73ad[_0xcb46('0x31')]){_0x2f2e93['custom_fields'][_0x5b73ad[_0xcb46('0x33')]]=_0x5b73ad[_0xcb46('0x32')][_0xcb46('0x25')]();}else if(_0x5b73ad['type']===_0xcb46('0x34')&&_0x5b73ad[_0xcb46('0x35')]&&_0x5b73ad['idField']&&_0x5b73ad[_0xcb46('0x31')]){_0x4e0cc2[_0x5b73ad[_0xcb46('0x35')]]&&(_0x2f2e93[_0xcb46('0x36')][_0x5b73ad[_0xcb46('0x33')]]=_0x4e0cc2[_0x5b73ad[_0xcb46('0x35')]]['toString']());}else if(_0x5b73ad['type']==='customVariable'&&_0x5b73ad['Variable']&&_0x5b73ad[_0xcb46('0x37')][_0xcb46('0x38')]&&_0x5b73ad[_0xcb46('0x33')]&&_0x5b73ad['customField']){_0x4e0cc2[_0x5b73ad['Variable']['name']['toLowerCase']()]&&(_0x2f2e93[_0xcb46('0x36')][_0x5b73ad[_0xcb46('0x33')]]=_0x4e0cc2[_0x5b73ad[_0xcb46('0x37')][_0xcb46('0x38')]['toLowerCase']()][_0xcb46('0x25')]());}});}if(_0x2f2e93[_0xcb46('0x39')]){_0x2f2e93['priority']=Number(_0x2f2e93[_0xcb46('0x39')]);}return _0x2f2e93;}function getTicket(_0x3bf12e,_0x4e97fb,_0x3d2f1b,_0x49139c,_0x530a2e){logger[_0xcb46('0x16')](_0xcb46('0x3a'));var _0x1bd6ae=_[_0xcb46('0x3b')]({'subject':intUtil[_0xcb46('0x3c')](_0x49139c[_0xcb46('0x3d')],_0x530a2e,'\x20'),'type':_0xcb46('0x3e'),'status':_0xcb46('0x3f'),'labels':[_0xcb46('0x40'),_0xcb46('0x41'),'CTI'][_0xcb46('0x42')](getTags(_0x49139c[_0xcb46('0x43')],'name')),'description':intUtil['getString'](_0x49139c['Descriptions'],_0x530a2e,'\x0a'),'_links':{'assigned_user':{'href':util[_0xcb46('0xe')](_0xcb46('0x44'),_0x4e97fb['id']),'class':'user'}},'message':{'direction':'in','body':intUtil['getString'](_0x49139c[_0xcb46('0x45')],_0x530a2e,'\x0a')}},getCustomFields(_0x49139c['Fields'],_0x530a2e));return request({'uri':util[_0xcb46('0xe')]('%s/customers/%d/cases',_0x3bf12e[_0xcb46('0x10')],_0x3d2f1b['id']),'method':_0xcb46('0x2a'),'body':_0x1bd6ae});}exports[_0xcb46('0x46')]=function(_0x18f601,_0x297d1,_0x44f914,_0x5c87c5,_0x35fe5c,_0x3f4567){var _0x34f9ba,_0x45e2a7;_0x3f4567[_0xcb46('0x10')]=intUtil[_0xcb46('0x47')](_0x3f4567[_0xcb46('0x10')]);_0x3f4567['serverUrl']=intUtil[_0xcb46('0x47')](_0x3f4567['serverUrl']);if(_0x35fe5c&&_0x35fe5c[_0xcb46('0x48')]){logger[_0xcb46('0x16')](_0xcb46('0x49'),_0xcb46('0x4a'));_0x297d1[_0xcb46('0x4b')]=util[_0xcb46('0xe')](_0xcb46('0x4c'),_0x3f4567[_0xcb46('0x4d')],_0x297d1[_0xcb46('0x4e')],md5(_0x297d1[_0xcb46('0x4e')]));}else{_0x297d1['recordingURL']='';}headers[_0xcb46('0x4f')]=getAuth(_0x3f4567);return getUser(_0x3f4567,_0x5c87c5[_0xcb46('0x50')])[_0xcb46('0x15')](function(_0x337dd1){_0x34f9ba=_0x337dd1;logger[_0xcb46('0x16')](_0xcb46('0x51'),_0x34f9ba['id']);return getEndUser(_0x3f4567,_0x297d1[_0xcb46('0x52')],_0x297d1[_0xcb46('0x53')]);})['then'](function(_0x3b4b43){_0x45e2a7=_0x3b4b43;logger[_0xcb46('0x16')]('The\x20Enduser\x20ID\x20is:',_0x45e2a7['id']);return getTicket(_0x3f4567,_0x34f9ba,_0x45e2a7,_0x44f914,_0x297d1);})['then'](function(_0x36d1ab){if(_0x36d1ab){logger[_0xcb46('0x16')](_0xcb46('0x54'));logger[_0xcb46('0x16')](_0xcb46('0x55'),_0x36d1ab['id']);switch(_0x3f4567[_0xcb46('0x2f')]){case'integrationTab':logger[_0xcb46('0x16')](_0xcb46('0x49'),_0xcb46('0x56'));emit(util[_0xcb46('0xe')](_0xcb46('0x57'),_0x5c87c5[_0xcb46('0x38')]),'trigger:desk:display',{'recordId':_0x36d1ab['id']});break;case _0xcb46('0x58'):logger[_0xcb46('0x16')](_0xcb46('0x49'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xcb46('0xe')]('user:%s',_0x5c87c5['name']),_0xcb46('0x59'),{'uri':util['format']('https://xcally.desk.com/web/agent/case/%d',_0x36d1ab['id'])});break;default:logger[_0xcb46('0x5a')](_0xcb46('0x49'),_0xcb46('0x5b'));}}})['catch'](function(_0x45485d){console[_0xcb46('0x5a')](_0x45485d);logger['error'](_0xcb46('0x49'),JSON['stringify'](_0x45485d));});};exports[_0xcb46('0x5c')]=function(_0x2f0543,_0x552064,_0x58c82b,_0x55e9a9,_0x378614,_0x2b1a69,_0x591a1d){var _0x15e48a,_0x229600;_0x2b1a69[_0xcb46('0x10')]=intUtil[_0xcb46('0x47')](_0x2b1a69[_0xcb46('0x10')]);_0x2b1a69[_0xcb46('0x4d')]=intUtil['stripTrailingSlash'](_0x2b1a69['serverUrl']);if(_0x591a1d&&_0x591a1d[_0xcb46('0x5d')]&&_0x591a1d['recordingFormat']!=='none'){logger[_0xcb46('0x16')](_0xcb46('0x5e'),_0xcb46('0x4a'));_0x552064[_0xcb46('0x4b')]=util[_0xcb46('0xe')](_0xcb46('0x4c'),_0x2b1a69['serverUrl'],_0x552064[_0xcb46('0x4e')],md5(_0x552064[_0xcb46('0x4e')]));}headers[_0xcb46('0x4f')]=getAuth(_0x2b1a69);return getUser(_0x2b1a69,_0x55e9a9[_0xcb46('0x50')])[_0xcb46('0x15')](function(_0x2b537f){_0x15e48a=_0x2b537f;logger[_0xcb46('0x16')]('The\x20User\x20ID\x20is:',_0x15e48a['id']);return getEndUser(_0x2b1a69,_0x552064[_0xcb46('0x5f')],_0x552064[_0xcb46('0x60')]);})[_0xcb46('0x15')](function(_0x15e3a9){_0x229600=_0x15e3a9;logger[_0xcb46('0x16')](_0xcb46('0x61'),_0x229600['id']);return getTicket(_0x2b1a69,_0x15e48a,_0x229600,_0x58c82b,_0x552064);})['then'](function(_0x2741ee){if(_0x2741ee){logger[_0xcb46('0x16')](_0xcb46('0x54'));logger['info'](_0xcb46('0x55'),_0x2741ee['id']);switch(_0x2b1a69['type']){case _0xcb46('0x62'):logger['info']('[QUEUE]',_0xcb46('0x56'));emit(util[_0xcb46('0xe')](_0xcb46('0x57'),_0x55e9a9[_0xcb46('0x38')]),_0xcb46('0x63'),{'recordId':_0x2741ee['id']});break;case _0xcb46('0x58'):logger['info']('[QUEUE]',_0xcb46('0x64'));emit(util['format'](_0xcb46('0x57'),_0x55e9a9[_0xcb46('0x38')]),_0xcb46('0x59'),{'uri':util['format']('%s/agent/tickets/%s',_0x2b1a69[_0xcb46('0x10')],_0x2741ee['id'])});break;default:logger[_0xcb46('0x5a')](_0xcb46('0x5e'),'Desk\x20account\x20type\x20not\x20recognized');}}})[_0xcb46('0x65')](function(_0x246f2e){logger['error'](_0xcb46('0x5e'),JSON['stringify'](_0x246f2e));});};exports[_0xcb46('0x66')]=function(_0x3c10d9,_0x1a65f5,_0x5a8fbb,_0x4fcf38,_0x5c2066,_0x5376d6){var _0x41f505,_0x587c74;_0x5376d6[_0xcb46('0x10')]=intUtil[_0xcb46('0x47')](_0x5376d6['remoteUri']);_0x5376d6[_0xcb46('0x4d')]=intUtil[_0xcb46('0x47')](_0x5376d6['serverUrl']);if(_0x5c2066&&_0x5c2066[_0xcb46('0x48')]){logger[_0xcb46('0x16')]('['+_0x1a65f5['lastevent'][_0xcb46('0x67')]()+']',_0xcb46('0x4a'));_0x1a65f5[_0xcb46('0x4b')]=util[_0xcb46('0xe')](_0xcb46('0x4c'),_0x5376d6[_0xcb46('0x4d')],_0x1a65f5['uniqueid'],md5(_0x1a65f5[_0xcb46('0x4e')]));}else{_0x1a65f5[_0xcb46('0x4b')]='';}headers[_0xcb46('0x4f')]=getAuth(_0x5376d6);return getUser(_0x5376d6)[_0xcb46('0x15')](function(_0x315445){_0x41f505=_0x315445;logger[_0xcb46('0x16')](_0xcb46('0x51'),_0x41f505['id']);return getEndUser(_0x5376d6,_0x1a65f5[_0xcb46('0x52')],_0x1a65f5['calleridnum']);})[_0xcb46('0x15')](function(_0x20b7a0){_0x587c74=_0x20b7a0;logger[_0xcb46('0x16')]('The\x20Enduser\x20ID\x20is:',_0x587c74['id']);return getTicket(_0x5376d6,_0x41f505,_0x587c74,_0x5a8fbb,_0x1a65f5);})[_0xcb46('0x15')](function(_0x15fd41){if(_0x15fd41){logger[_0xcb46('0x16')]('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x15fd41['id']);}})[_0xcb46('0x65')](function(_0x3789c9){logger['error']('['+_0x1a65f5[_0xcb46('0x68')]['toUpperCase']()+']',JSON[_0xcb46('0x1c')](_0x3789c9));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff