// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xa0ba=['emit','application/json','validateEmail','info','Getting\x20agent\x20with\x20email','format','%s/users','remoteUri','then','total_entries','find','_embedded','entries','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','debug','[HTTP]','defaults','GET','authType','%s:%s','username','token','%s/token:%s','Basic\x20%s','toString','base64','%s/customers/search','Enduser\x20found!','POST','work','length','map','forEach','includes','picklist','type','nameField','toLowerCase','content','customField','custom_fields','variable','variableName','idField','customVariable','Variable','name','priority','Creating\x20new\x20ticket...','merge','getString','Subjects','xCALLY','Motion','CTI','concat','Tags','Descriptions','/api/v2/users/%d','user','Fields','%s/customers/%d/cases','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','uniqueid','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:desk:display','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','error','Desk\x20account\x20type\x20not\x20recognized','catch','stringify','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','Ticket\x20created!','%s/agent/tickets/%s','unmanaged','lastevent','Authorization','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','desk','redis','localhost'];(function(_0xa00268,_0x551d5a){var _0x38e5eb=function(_0x1962de){while(--_0x1962de){_0xa00268['push'](_0xa00268['shift']());}};_0x38e5eb(++_0x551d5a);}(_0xa0ba,0x140));var _0xaa0b=function(_0x2d994d,_0x168a27){_0x2d994d=_0x2d994d-0x0;var _0xd54be4=_0xa0ba[_0x2d994d];return _0xd54be4;};'use strict';var _=require(_0xaa0b('0x0'));var rp=require(_0xaa0b('0x1'));var md5=require(_0xaa0b('0x2'));var util=require(_0xaa0b('0x3'));var Redis=require(_0xaa0b('0x4'));var intUtil=require(_0xaa0b('0x5'));var config=require(_0xaa0b('0x6'));var logger=require('../../../../config/logger')(_0xaa0b('0x7'));config[_0xaa0b('0x8')]=_['defaults'](config['redis'],{'host':_0xaa0b('0x9'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));function emit(_0x195226,_0x3ce11f,_0x46f7bb){io['to'](_0x195226)[_0xaa0b('0xa')](_0x3ce11f,_0x46f7bb);}var headers={'Content-Type':_0xaa0b('0xb'),'Accept':_0xaa0b('0xb')};function getUser(_0x2eecea,_0x4581ed){if(intUtil[_0xaa0b('0xc')](_0x4581ed)===!![]){logger[_0xaa0b('0xd')](_0xaa0b('0xe'),_0x4581ed);return request({'uri':util[_0xaa0b('0xf')](_0xaa0b('0x10'),_0x2eecea[_0xaa0b('0x11')])})[_0xaa0b('0x12')](function(_0xa9fb57){if(_0xa9fb57[_0xaa0b('0x13')]){return _[_0xaa0b('0x14')](_0xa9fb57[_0xaa0b('0x15')][_0xaa0b('0x16')],{'email':_0x4581ed});}})[_0xaa0b('0x12')](function(_0x48d0c7){if(_0x48d0c7){logger[_0xaa0b('0xd')](_0xaa0b('0x17'));return _0x48d0c7;}else{logger[_0xaa0b('0xd')](_0xaa0b('0x18'));return request({'uri':util[_0xaa0b('0xf')]('%s/users/me',_0x2eecea[_0xaa0b('0x11')])});}});}else{logger[_0xaa0b('0xd')]('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xaa0b('0xf')](_0xaa0b('0x19'),_0x2eecea['remoteUri'])});}}function request(_0x176047){logger[_0xaa0b('0x1a')](_0xaa0b('0x1b'),JSON['stringify'](_0x176047));return rp(_[_0xaa0b('0x1c')](_0x176047,{'method':_0xaa0b('0x1d'),'headers':headers,'json':!![]}));}function getAuth(_0x2458dc){var _0x44a1bf;if(_0x2458dc[_0xaa0b('0x1e')]==='basic'){_0x44a1bf=util[_0xaa0b('0xf')](_0xaa0b('0x1f'),_0x2458dc[_0xaa0b('0x20')],_0x2458dc['password']);}else if(_0x2458dc[_0xaa0b('0x1e')]===_0xaa0b('0x21')){_0x44a1bf=util['format'](_0xaa0b('0x22'),_0x2458dc[_0xaa0b('0x20')],_0x2458dc[_0xaa0b('0x21')]);}return util[_0xaa0b('0xf')](_0xaa0b('0x23'),new Buffer(_0x44a1bf)[_0xaa0b('0x24')](_0xaa0b('0x25')));}function getEndUser(_0x14fc28,_0x59d68f,_0x119c17){logger[_0xaa0b('0xd')]('Searching\x20enduser\x20with\x20phone',_0x119c17);return request({'uri':util[_0xaa0b('0xf')](_0xaa0b('0x26'),_0x14fc28[_0xaa0b('0x11')]),'qs':{'phone':_0x119c17}})[_0xaa0b('0x12')](function(_0x23a402){if(_0x23a402['total_entries']){logger[_0xaa0b('0xd')](_0xaa0b('0x27'));return _0x23a402[_0xaa0b('0x15')][_0xaa0b('0x16')][0x0];}else{logger[_0xaa0b('0xd')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0xaa0b('0xf')]('%s/customers',_0x14fc28[_0xaa0b('0x11')]),'method':_0xaa0b('0x28'),'body':{'first_name':_0x59d68f,'title':_0x59d68f,'phone_numbers':[{'type':_0xaa0b('0x29'),'value':_0x119c17}]}});}});}function getTags(_0x186029,_0x17c971){var _0x3f654c=[];if(_0x186029&&_0x186029[_0xaa0b('0x2a')]>0x0){_0x3f654c=_[_0xaa0b('0x2b')](_0x186029,_0x17c971);}return _0x3f654c;}function getCustomFields(_0x1bcd59,_0x241d17){var _0x2d9991=[];var _0x6fc96b={'custom_fields':{}};if(_0x1bcd59[_0xaa0b('0x2a')]>0x0){_[_0xaa0b('0x2c')](_0x1bcd59,function(_0x4f4dae){if(_[_0xaa0b('0x2d')](['string',_0xaa0b('0x2e')],_0x4f4dae[_0xaa0b('0x2f')])&&_0x4f4dae['nameField']&&!_0x4f4dae['customField']){_0x6fc96b[_0x4f4dae[_0xaa0b('0x30')][_0xaa0b('0x31')]()]=_0x4f4dae[_0xaa0b('0x32')][_0xaa0b('0x24')]();}else if(_[_0xaa0b('0x2d')](['string',_0xaa0b('0x2e')],_0x4f4dae['type'])&&_0x4f4dae['idField']&&_0x4f4dae[_0xaa0b('0x33')]){_0x6fc96b[_0xaa0b('0x34')][_0x4f4dae['idField']]=_0x4f4dae[_0xaa0b('0x32')]['toString']();}else if(_0x4f4dae[_0xaa0b('0x2f')]===_0xaa0b('0x35')&&_0x4f4dae[_0xaa0b('0x36')]&&_0x4f4dae[_0xaa0b('0x37')]&&_0x4f4dae[_0xaa0b('0x33')]){_0x241d17[_0x4f4dae[_0xaa0b('0x36')]]&&(_0x6fc96b[_0xaa0b('0x34')][_0x4f4dae[_0xaa0b('0x37')]]=_0x241d17[_0x4f4dae['variableName']][_0xaa0b('0x24')]());}else if(_0x4f4dae['type']===_0xaa0b('0x38')&&_0x4f4dae[_0xaa0b('0x39')]&&_0x4f4dae[_0xaa0b('0x39')]['name']&&_0x4f4dae[_0xaa0b('0x37')]&&_0x4f4dae['customField']){_0x241d17[_0x4f4dae[_0xaa0b('0x39')][_0xaa0b('0x3a')][_0xaa0b('0x31')]()]&&(_0x6fc96b['custom_fields'][_0x4f4dae[_0xaa0b('0x37')]]=_0x241d17[_0x4f4dae['Variable']['name']['toLowerCase']()][_0xaa0b('0x24')]());}});}if(_0x6fc96b[_0xaa0b('0x3b')]){_0x6fc96b['priority']=Number(_0x6fc96b[_0xaa0b('0x3b')]);}return _0x6fc96b;}function getTicket(_0x546f9e,_0x20b09f,_0x46c9a9,_0x273857,_0x2f1c6e){logger[_0xaa0b('0xd')](_0xaa0b('0x3c'));var _0x28a04d=_[_0xaa0b('0x3d')]({'subject':intUtil[_0xaa0b('0x3e')](_0x273857[_0xaa0b('0x3f')],_0x2f1c6e,'\x20'),'type':'phone','status':'new','labels':[_0xaa0b('0x40'),_0xaa0b('0x41'),_0xaa0b('0x42')][_0xaa0b('0x43')](getTags(_0x273857[_0xaa0b('0x44')],_0xaa0b('0x3a'))),'description':intUtil[_0xaa0b('0x3e')](_0x273857[_0xaa0b('0x45')],_0x2f1c6e,'\x0a'),'_links':{'assigned_user':{'href':util[_0xaa0b('0xf')](_0xaa0b('0x46'),_0x20b09f['id']),'class':_0xaa0b('0x47')}},'message':{'direction':'in','body':intUtil[_0xaa0b('0x3e')](_0x273857[_0xaa0b('0x45')],_0x2f1c6e,'\x0a')}},getCustomFields(_0x273857[_0xaa0b('0x48')],_0x2f1c6e));return request({'uri':util[_0xaa0b('0xf')](_0xaa0b('0x49'),_0x546f9e[_0xaa0b('0x11')],_0x46c9a9['id']),'method':_0xaa0b('0x28'),'body':_0x28a04d});}exports[_0xaa0b('0x4a')]=function(_0x24de48,_0xc7481c,_0x58497a,_0x5460d4,_0x268b25,_0x54d1a4){var _0x2f90b6,_0x2a126d;_0x54d1a4[_0xaa0b('0x11')]=intUtil[_0xaa0b('0x4b')](_0x54d1a4[_0xaa0b('0x11')]);_0x54d1a4['serverUrl']=intUtil['stripTrailingSlash'](_0x54d1a4[_0xaa0b('0x4c')]);if(_0x268b25&&_0x268b25[_0xaa0b('0x4d')]){logger['info'](_0xaa0b('0x4e'),'Recording\x20is\x20enabled!');_0xc7481c[_0xaa0b('0x4f')]=util[_0xaa0b('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x54d1a4[_0xaa0b('0x4c')],_0xc7481c['uniqueid'],md5(_0xc7481c[_0xaa0b('0x50')]));}else{_0xc7481c['recordingURL']='';}headers['Authorization']=getAuth(_0x54d1a4);return getUser(_0x54d1a4,_0x5460d4[_0xaa0b('0x51')])[_0xaa0b('0x12')](function(_0x2e195d){_0x2f90b6=_0x2e195d;logger[_0xaa0b('0xd')]('The\x20User\x20ID\x20is:',_0x2f90b6['id']);return getEndUser(_0x54d1a4,_0xc7481c[_0xaa0b('0x52')],_0xc7481c[_0xaa0b('0x53')]);})[_0xaa0b('0x12')](function(_0x2c9a71){_0x2a126d=_0x2c9a71;logger[_0xaa0b('0xd')](_0xaa0b('0x54'),_0x2a126d['id']);return getTicket(_0x54d1a4,_0x2f90b6,_0x2a126d,_0x58497a,_0xc7481c);})[_0xaa0b('0x12')](function(_0x2b8f42){if(_0x2b8f42){logger[_0xaa0b('0xd')]('Ticket\x20created!');logger['info'](_0xaa0b('0x55'),_0x2b8f42['id']);switch(_0x54d1a4[_0xaa0b('0x2f')]){case _0xaa0b('0x56'):logger['info'](_0xaa0b('0x4e'),_0xaa0b('0x57'));emit(util['format'](_0xaa0b('0x58'),_0x5460d4['name']),_0xaa0b('0x59'),{'recordId':_0x2b8f42['id']});break;case _0xaa0b('0x5a'):logger['info'](_0xaa0b('0x4e'),_0xaa0b('0x5b'));emit(util[_0xaa0b('0xf')](_0xaa0b('0x58'),_0x5460d4[_0xaa0b('0x3a')]),_0xaa0b('0x5c'),{'uri':util[_0xaa0b('0xf')](_0xaa0b('0x5d'),_0x2b8f42['id'])});break;default:logger[_0xaa0b('0x5e')]('[QUEUE]',_0xaa0b('0x5f'));}}})[_0xaa0b('0x60')](function(_0x370d14){console[_0xaa0b('0x5e')](_0x370d14);logger[_0xaa0b('0x5e')]('[QUEUE]',JSON[_0xaa0b('0x61')](_0x370d14));});};exports['outbound']=function(_0x589ab9,_0x59d351,_0x5bd3ff,_0x2ca471,_0x3df98f,_0x7ad990,_0x1248ae){var _0x2665f4,_0x5f50da;_0x7ad990[_0xaa0b('0x11')]=intUtil[_0xaa0b('0x4b')](_0x7ad990['remoteUri']);_0x7ad990['serverUrl']=intUtil[_0xaa0b('0x4b')](_0x7ad990[_0xaa0b('0x4c')]);if(_0x1248ae&&_0x1248ae['recordingFormat']&&_0x1248ae[_0xaa0b('0x62')]!==_0xaa0b('0x63')){logger[_0xaa0b('0xd')](_0xaa0b('0x64'),'Recording\x20is\x20enabled!');_0x59d351[_0xaa0b('0x4f')]=util['format'](_0xaa0b('0x65'),_0x7ad990['serverUrl'],_0x59d351[_0xaa0b('0x50')],md5(_0x59d351[_0xaa0b('0x50')]));}headers['Authorization']=getAuth(_0x7ad990);return getUser(_0x7ad990,_0x2ca471['email'])[_0xaa0b('0x12')](function(_0x160a9c){_0x2665f4=_0x160a9c;logger[_0xaa0b('0xd')](_0xaa0b('0x66'),_0x2665f4['id']);return getEndUser(_0x7ad990,_0x59d351[_0xaa0b('0x67')],_0x59d351[_0xaa0b('0x68')]);})[_0xaa0b('0x12')](function(_0x3f4ff3){_0x5f50da=_0x3f4ff3;logger[_0xaa0b('0xd')](_0xaa0b('0x54'),_0x5f50da['id']);return getTicket(_0x7ad990,_0x2665f4,_0x5f50da,_0x5bd3ff,_0x59d351);})[_0xaa0b('0x12')](function(_0x8eebaa){if(_0x8eebaa){logger[_0xaa0b('0xd')](_0xaa0b('0x69'));logger[_0xaa0b('0xd')](_0xaa0b('0x55'),_0x8eebaa['id']);switch(_0x7ad990['type']){case _0xaa0b('0x56'):logger[_0xaa0b('0xd')]('[QUEUE]',_0xaa0b('0x57'));emit(util[_0xaa0b('0xf')]('user:%s',_0x2ca471[_0xaa0b('0x3a')]),_0xaa0b('0x59'),{'recordId':_0x8eebaa['id']});break;case _0xaa0b('0x5a'):logger[_0xaa0b('0xd')](_0xaa0b('0x4e'),_0xaa0b('0x5b'));emit(util[_0xaa0b('0xf')](_0xaa0b('0x58'),_0x2ca471['name']),_0xaa0b('0x5c'),{'uri':util[_0xaa0b('0xf')](_0xaa0b('0x6a'),_0x7ad990['remoteUri'],_0x8eebaa['id'])});break;default:logger[_0xaa0b('0x5e')](_0xaa0b('0x64'),_0xaa0b('0x5f'));}}})[_0xaa0b('0x60')](function(_0x1fe2fa){logger['error'](_0xaa0b('0x64'),JSON[_0xaa0b('0x61')](_0x1fe2fa));});};exports[_0xaa0b('0x6b')]=function(_0x5d8b68,_0x18776e,_0x1711b1,_0x28d95e,_0x1ed055,_0x397c94){var _0x57d4fb,_0x98bec5;_0x397c94[_0xaa0b('0x11')]=intUtil[_0xaa0b('0x4b')](_0x397c94[_0xaa0b('0x11')]);_0x397c94[_0xaa0b('0x4c')]=intUtil[_0xaa0b('0x4b')](_0x397c94['serverUrl']);if(_0x1ed055&&_0x1ed055['monitor_format']){logger[_0xaa0b('0xd')]('['+_0x18776e[_0xaa0b('0x6c')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x18776e[_0xaa0b('0x4f')]=util[_0xaa0b('0xf')](_0xaa0b('0x65'),_0x397c94[_0xaa0b('0x4c')],_0x18776e[_0xaa0b('0x50')],md5(_0x18776e[_0xaa0b('0x50')]));}else{_0x18776e[_0xaa0b('0x4f')]='';}headers[_0xaa0b('0x6d')]=getAuth(_0x397c94);return getUser(_0x397c94)[_0xaa0b('0x12')](function(_0x3471dd){_0x57d4fb=_0x3471dd;logger[_0xaa0b('0xd')](_0xaa0b('0x66'),_0x57d4fb['id']);return getEndUser(_0x397c94,_0x18776e['calleridname'],_0x18776e[_0xaa0b('0x53')]);})[_0xaa0b('0x12')](function(_0x30ca15){_0x98bec5=_0x30ca15;logger[_0xaa0b('0xd')](_0xaa0b('0x54'),_0x98bec5['id']);return getTicket(_0x397c94,_0x57d4fb,_0x98bec5,_0x1711b1,_0x18776e);})[_0xaa0b('0x12')](function(_0x4658f2){if(_0x4658f2){logger[_0xaa0b('0xd')](_0xaa0b('0x69'));logger[_0xaa0b('0xd')]('The\x20Ticket\x20ID\x20is:',_0x4658f2['id']);}})['catch'](function(_0x445ac0){logger[_0xaa0b('0x5e')]('['+_0x18776e[_0xaa0b('0x6c')]['toUpperCase']()+']',JSON[_0xaa0b('0x61')](_0x445ac0));});};
\ No newline at end of file
+var _0xb46c=['Ticket\x20created!','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','user:%s','newTab','trigger:browser:url','error','Desk\x20account\x20type\x20not\x20recognized','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','trigger:desk:display','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','catch','unmanaged','toUpperCase','lastevent','request-promise','md5','util','ioredis','./util','../../../../config/logger','desk','redis','localhost','socket.io-emitter','emit','application/json','validateEmail','Getting\x20agent\x20with\x20email','format','%s/users','remoteUri','total_entries','find','_embedded','entries','then','info','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','debug','stringify','defaults','GET','authType','%s:%s','username','password','token','%s/token:%s','toString','base64','Searching\x20enduser\x20with\x20phone','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/customers','POST','map','length','string','picklist','type','nameField','customField','content','idField','variable','variableName','custom_fields','Variable','name','priority','Creating\x20new\x20ticket...','merge','getString','Subjects','phone','new','xCALLY','Motion','concat','Tags','/api/v2/users/%d','Descriptions','queue','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum'];(function(_0x3ab51d,_0x2fa01d){var _0x29a04e=function(_0x7807b0){while(--_0x7807b0){_0x3ab51d['push'](_0x3ab51d['shift']());}};_0x29a04e(++_0x2fa01d);}(_0xb46c,0x150));var _0xcb46=function(_0x643324,_0x1f51af){_0x643324=_0x643324-0x0;var _0x56f4cc=_0xb46c[_0x643324];return _0x56f4cc;};'use strict';var _=require('lodash');var rp=require(_0xcb46('0x0'));var md5=require(_0xcb46('0x1'));var util=require(_0xcb46('0x2'));var Redis=require(_0xcb46('0x3'));var intUtil=require(_0xcb46('0x4'));var config=require('../../../../config/environment');var logger=require(_0xcb46('0x5'))(_0xcb46('0x6'));config[_0xcb46('0x7')]=_['defaults'](config['redis'],{'host':_0xcb46('0x8'),'port':0x18eb});var io=require(_0xcb46('0x9'))(new Redis(config[_0xcb46('0x7')]));function emit(_0x159a06,_0x28e8cc,_0xb54dde){io['to'](_0x159a06)[_0xcb46('0xa')](_0x28e8cc,_0xb54dde);}var headers={'Content-Type':'application/json','Accept':_0xcb46('0xb')};function getUser(_0x103824,_0x5714ce){if(intUtil[_0xcb46('0xc')](_0x5714ce)===!![]){logger['info'](_0xcb46('0xd'),_0x5714ce);return request({'uri':util[_0xcb46('0xe')](_0xcb46('0xf'),_0x103824[_0xcb46('0x10')])})['then'](function(_0x580a10){if(_0x580a10[_0xcb46('0x11')]){return _[_0xcb46('0x12')](_0x580a10[_0xcb46('0x13')][_0xcb46('0x14')],{'email':_0x5714ce});}})[_0xcb46('0x15')](function(_0x189dc2){if(_0x189dc2){logger[_0xcb46('0x16')](_0xcb46('0x17'));return _0x189dc2;}else{logger[_0xcb46('0x16')](_0xcb46('0x18'));return request({'uri':util['format'](_0xcb46('0x19'),_0x103824[_0xcb46('0x10')])});}});}else{logger[_0xcb46('0x16')](_0xcb46('0x1a'));return request({'uri':util[_0xcb46('0xe')](_0xcb46('0x19'),_0x103824[_0xcb46('0x10')])});}}function request(_0x1754f5){logger[_0xcb46('0x1b')]('[HTTP]',JSON[_0xcb46('0x1c')](_0x1754f5));return rp(_[_0xcb46('0x1d')](_0x1754f5,{'method':_0xcb46('0x1e'),'headers':headers,'json':!![]}));}function getAuth(_0x9c7318){var _0x53e9fb;if(_0x9c7318[_0xcb46('0x1f')]==='basic'){_0x53e9fb=util['format'](_0xcb46('0x20'),_0x9c7318[_0xcb46('0x21')],_0x9c7318[_0xcb46('0x22')]);}else if(_0x9c7318[_0xcb46('0x1f')]===_0xcb46('0x23')){_0x53e9fb=util[_0xcb46('0xe')](_0xcb46('0x24'),_0x9c7318[_0xcb46('0x21')],_0x9c7318['token']);}return util['format']('Basic\x20%s',new Buffer(_0x53e9fb)[_0xcb46('0x25')](_0xcb46('0x26')));}function getEndUser(_0x13b5e2,_0xf21d02,_0x3c3579){logger[_0xcb46('0x16')](_0xcb46('0x27'),_0x3c3579);return request({'uri':util[_0xcb46('0xe')]('%s/customers/search',_0x13b5e2[_0xcb46('0x10')]),'qs':{'phone':_0x3c3579}})[_0xcb46('0x15')](function(_0x14d5dc){if(_0x14d5dc[_0xcb46('0x11')]){logger[_0xcb46('0x16')]('Enduser\x20found!');return _0x14d5dc['_embedded'][_0xcb46('0x14')][0x0];}else{logger[_0xcb46('0x16')](_0xcb46('0x28'));return request({'uri':util[_0xcb46('0xe')](_0xcb46('0x29'),_0x13b5e2[_0xcb46('0x10')]),'method':_0xcb46('0x2a'),'body':{'first_name':_0xf21d02,'title':_0xf21d02,'phone_numbers':[{'type':'work','value':_0x3c3579}]}});}});}function getTags(_0x1452c2,_0x16eca7){var _0x34cc89=[];if(_0x1452c2&&_0x1452c2['length']>0x0){_0x34cc89=_[_0xcb46('0x2b')](_0x1452c2,_0x16eca7);}return _0x34cc89;}function getCustomFields(_0x593518,_0x4e0cc2){var _0x4f7a5c=[];var _0x2f2e93={'custom_fields':{}};if(_0x593518[_0xcb46('0x2c')]>0x0){_['forEach'](_0x593518,function(_0x5b73ad){if(_['includes']([_0xcb46('0x2d'),_0xcb46('0x2e')],_0x5b73ad[_0xcb46('0x2f')])&&_0x5b73ad[_0xcb46('0x30')]&&!_0x5b73ad[_0xcb46('0x31')]){_0x2f2e93[_0x5b73ad[_0xcb46('0x30')]['toLowerCase']()]=_0x5b73ad[_0xcb46('0x32')][_0xcb46('0x25')]();}else if(_['includes'](['string',_0xcb46('0x2e')],_0x5b73ad['type'])&&_0x5b73ad[_0xcb46('0x33')]&&_0x5b73ad[_0xcb46('0x31')]){_0x2f2e93['custom_fields'][_0x5b73ad[_0xcb46('0x33')]]=_0x5b73ad[_0xcb46('0x32')][_0xcb46('0x25')]();}else if(_0x5b73ad['type']===_0xcb46('0x34')&&_0x5b73ad[_0xcb46('0x35')]&&_0x5b73ad['idField']&&_0x5b73ad[_0xcb46('0x31')]){_0x4e0cc2[_0x5b73ad[_0xcb46('0x35')]]&&(_0x2f2e93[_0xcb46('0x36')][_0x5b73ad[_0xcb46('0x33')]]=_0x4e0cc2[_0x5b73ad[_0xcb46('0x35')]]['toString']());}else if(_0x5b73ad['type']==='customVariable'&&_0x5b73ad['Variable']&&_0x5b73ad[_0xcb46('0x37')][_0xcb46('0x38')]&&_0x5b73ad[_0xcb46('0x33')]&&_0x5b73ad['customField']){_0x4e0cc2[_0x5b73ad['Variable']['name']['toLowerCase']()]&&(_0x2f2e93[_0xcb46('0x36')][_0x5b73ad[_0xcb46('0x33')]]=_0x4e0cc2[_0x5b73ad[_0xcb46('0x37')][_0xcb46('0x38')]['toLowerCase']()][_0xcb46('0x25')]());}});}if(_0x2f2e93[_0xcb46('0x39')]){_0x2f2e93['priority']=Number(_0x2f2e93[_0xcb46('0x39')]);}return _0x2f2e93;}function getTicket(_0x3bf12e,_0x4e97fb,_0x3d2f1b,_0x49139c,_0x530a2e){logger[_0xcb46('0x16')](_0xcb46('0x3a'));var _0x1bd6ae=_[_0xcb46('0x3b')]({'subject':intUtil[_0xcb46('0x3c')](_0x49139c[_0xcb46('0x3d')],_0x530a2e,'\x20'),'type':_0xcb46('0x3e'),'status':_0xcb46('0x3f'),'labels':[_0xcb46('0x40'),_0xcb46('0x41'),'CTI'][_0xcb46('0x42')](getTags(_0x49139c[_0xcb46('0x43')],'name')),'description':intUtil['getString'](_0x49139c['Descriptions'],_0x530a2e,'\x0a'),'_links':{'assigned_user':{'href':util[_0xcb46('0xe')](_0xcb46('0x44'),_0x4e97fb['id']),'class':'user'}},'message':{'direction':'in','body':intUtil['getString'](_0x49139c[_0xcb46('0x45')],_0x530a2e,'\x0a')}},getCustomFields(_0x49139c['Fields'],_0x530a2e));return request({'uri':util[_0xcb46('0xe')]('%s/customers/%d/cases',_0x3bf12e[_0xcb46('0x10')],_0x3d2f1b['id']),'method':_0xcb46('0x2a'),'body':_0x1bd6ae});}exports[_0xcb46('0x46')]=function(_0x18f601,_0x297d1,_0x44f914,_0x5c87c5,_0x35fe5c,_0x3f4567){var _0x34f9ba,_0x45e2a7;_0x3f4567[_0xcb46('0x10')]=intUtil[_0xcb46('0x47')](_0x3f4567[_0xcb46('0x10')]);_0x3f4567['serverUrl']=intUtil[_0xcb46('0x47')](_0x3f4567['serverUrl']);if(_0x35fe5c&&_0x35fe5c[_0xcb46('0x48')]){logger[_0xcb46('0x16')](_0xcb46('0x49'),_0xcb46('0x4a'));_0x297d1[_0xcb46('0x4b')]=util[_0xcb46('0xe')](_0xcb46('0x4c'),_0x3f4567[_0xcb46('0x4d')],_0x297d1[_0xcb46('0x4e')],md5(_0x297d1[_0xcb46('0x4e')]));}else{_0x297d1['recordingURL']='';}headers[_0xcb46('0x4f')]=getAuth(_0x3f4567);return getUser(_0x3f4567,_0x5c87c5[_0xcb46('0x50')])[_0xcb46('0x15')](function(_0x337dd1){_0x34f9ba=_0x337dd1;logger[_0xcb46('0x16')](_0xcb46('0x51'),_0x34f9ba['id']);return getEndUser(_0x3f4567,_0x297d1[_0xcb46('0x52')],_0x297d1[_0xcb46('0x53')]);})['then'](function(_0x3b4b43){_0x45e2a7=_0x3b4b43;logger[_0xcb46('0x16')]('The\x20Enduser\x20ID\x20is:',_0x45e2a7['id']);return getTicket(_0x3f4567,_0x34f9ba,_0x45e2a7,_0x44f914,_0x297d1);})['then'](function(_0x36d1ab){if(_0x36d1ab){logger[_0xcb46('0x16')](_0xcb46('0x54'));logger[_0xcb46('0x16')](_0xcb46('0x55'),_0x36d1ab['id']);switch(_0x3f4567[_0xcb46('0x2f')]){case'integrationTab':logger[_0xcb46('0x16')](_0xcb46('0x49'),_0xcb46('0x56'));emit(util[_0xcb46('0xe')](_0xcb46('0x57'),_0x5c87c5[_0xcb46('0x38')]),'trigger:desk:display',{'recordId':_0x36d1ab['id']});break;case _0xcb46('0x58'):logger[_0xcb46('0x16')](_0xcb46('0x49'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xcb46('0xe')]('user:%s',_0x5c87c5['name']),_0xcb46('0x59'),{'uri':util['format']('https://xcally.desk.com/web/agent/case/%d',_0x36d1ab['id'])});break;default:logger[_0xcb46('0x5a')](_0xcb46('0x49'),_0xcb46('0x5b'));}}})['catch'](function(_0x45485d){console[_0xcb46('0x5a')](_0x45485d);logger['error'](_0xcb46('0x49'),JSON['stringify'](_0x45485d));});};exports[_0xcb46('0x5c')]=function(_0x2f0543,_0x552064,_0x58c82b,_0x55e9a9,_0x378614,_0x2b1a69,_0x591a1d){var _0x15e48a,_0x229600;_0x2b1a69[_0xcb46('0x10')]=intUtil[_0xcb46('0x47')](_0x2b1a69[_0xcb46('0x10')]);_0x2b1a69[_0xcb46('0x4d')]=intUtil['stripTrailingSlash'](_0x2b1a69['serverUrl']);if(_0x591a1d&&_0x591a1d[_0xcb46('0x5d')]&&_0x591a1d['recordingFormat']!=='none'){logger[_0xcb46('0x16')](_0xcb46('0x5e'),_0xcb46('0x4a'));_0x552064[_0xcb46('0x4b')]=util[_0xcb46('0xe')](_0xcb46('0x4c'),_0x2b1a69['serverUrl'],_0x552064[_0xcb46('0x4e')],md5(_0x552064[_0xcb46('0x4e')]));}headers[_0xcb46('0x4f')]=getAuth(_0x2b1a69);return getUser(_0x2b1a69,_0x55e9a9[_0xcb46('0x50')])[_0xcb46('0x15')](function(_0x2b537f){_0x15e48a=_0x2b537f;logger[_0xcb46('0x16')]('The\x20User\x20ID\x20is:',_0x15e48a['id']);return getEndUser(_0x2b1a69,_0x552064[_0xcb46('0x5f')],_0x552064[_0xcb46('0x60')]);})[_0xcb46('0x15')](function(_0x15e3a9){_0x229600=_0x15e3a9;logger[_0xcb46('0x16')](_0xcb46('0x61'),_0x229600['id']);return getTicket(_0x2b1a69,_0x15e48a,_0x229600,_0x58c82b,_0x552064);})['then'](function(_0x2741ee){if(_0x2741ee){logger[_0xcb46('0x16')](_0xcb46('0x54'));logger['info'](_0xcb46('0x55'),_0x2741ee['id']);switch(_0x2b1a69['type']){case _0xcb46('0x62'):logger['info']('[QUEUE]',_0xcb46('0x56'));emit(util[_0xcb46('0xe')](_0xcb46('0x57'),_0x55e9a9[_0xcb46('0x38')]),_0xcb46('0x63'),{'recordId':_0x2741ee['id']});break;case _0xcb46('0x58'):logger['info']('[QUEUE]',_0xcb46('0x64'));emit(util['format'](_0xcb46('0x57'),_0x55e9a9[_0xcb46('0x38')]),_0xcb46('0x59'),{'uri':util['format']('%s/agent/tickets/%s',_0x2b1a69[_0xcb46('0x10')],_0x2741ee['id'])});break;default:logger[_0xcb46('0x5a')](_0xcb46('0x5e'),'Desk\x20account\x20type\x20not\x20recognized');}}})[_0xcb46('0x65')](function(_0x246f2e){logger['error'](_0xcb46('0x5e'),JSON['stringify'](_0x246f2e));});};exports[_0xcb46('0x66')]=function(_0x3c10d9,_0x1a65f5,_0x5a8fbb,_0x4fcf38,_0x5c2066,_0x5376d6){var _0x41f505,_0x587c74;_0x5376d6[_0xcb46('0x10')]=intUtil[_0xcb46('0x47')](_0x5376d6['remoteUri']);_0x5376d6[_0xcb46('0x4d')]=intUtil[_0xcb46('0x47')](_0x5376d6['serverUrl']);if(_0x5c2066&&_0x5c2066[_0xcb46('0x48')]){logger[_0xcb46('0x16')]('['+_0x1a65f5['lastevent'][_0xcb46('0x67')]()+']',_0xcb46('0x4a'));_0x1a65f5[_0xcb46('0x4b')]=util[_0xcb46('0xe')](_0xcb46('0x4c'),_0x5376d6[_0xcb46('0x4d')],_0x1a65f5['uniqueid'],md5(_0x1a65f5[_0xcb46('0x4e')]));}else{_0x1a65f5[_0xcb46('0x4b')]='';}headers[_0xcb46('0x4f')]=getAuth(_0x5376d6);return getUser(_0x5376d6)[_0xcb46('0x15')](function(_0x315445){_0x41f505=_0x315445;logger[_0xcb46('0x16')](_0xcb46('0x51'),_0x41f505['id']);return getEndUser(_0x5376d6,_0x1a65f5[_0xcb46('0x52')],_0x1a65f5['calleridnum']);})[_0xcb46('0x15')](function(_0x20b7a0){_0x587c74=_0x20b7a0;logger[_0xcb46('0x16')]('The\x20Enduser\x20ID\x20is:',_0x587c74['id']);return getTicket(_0x5376d6,_0x41f505,_0x587c74,_0x5a8fbb,_0x1a65f5);})[_0xcb46('0x15')](function(_0x15fd41){if(_0x15fd41){logger[_0xcb46('0x16')]('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x15fd41['id']);}})[_0xcb46('0x65')](function(_0x3789c9){logger['error']('['+_0x1a65f5[_0xcb46('0x68')]['toUpperCase']()+']',JSON[_0xcb46('0x1c')](_0x3789c9));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff