// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xe2cf=['calleridnum','request-promise','util','./util','../../../../config/environment','../../../../config/logger','desk','defaults','redis','emit','application/json','validateEmail','info','format','%s/users','remoteUri','then','total_entries','find','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','[HTTP]','stringify','GET','basic','%s:%s','username','authType','%s/token:%s','Basic\x20%s','base64','Searching\x20enduser\x20with\x20phone','%s/customers/search','Enduser\x20found!','_embedded','%s/customers','work','length','map','forEach','type','string','nameField','toLowerCase','content','toString','idField','customField','custom_fields','variable','variableName','Variable','name','priority','Creating\x20new\x20ticket...','merge','getString','Subjects','phone','new','xCALLY','Motion','CTI','Tags','user','Descriptions','Fields','%s/customers/%d/cases','POST','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:desk:display','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','error','Desk\x20account\x20type\x20not\x20recognized','catch','outbound','recordingFormat','none','email','destcalleridname','destcalleridnum','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','newTab','%s/agent/tickets/%s','[OUTBOUND]','abandoned','[ABANDONED]','calleridname'];(function(_0x421027,_0x20273b){var _0x4938ed=function(_0x14d9dd){while(--_0x14d9dd){_0x421027['push'](_0x421027['shift']());}};_0x4938ed(++_0x20273b);}(_0xe2cf,0x1a1));var _0xfe2c=function(_0x46759d,_0x13e994){_0x46759d=_0x46759d-0x0;var _0x3e7fe0=_0xe2cf[_0x46759d];return _0x3e7fe0;};'use strict';var _=require('lodash');var rp=require(_0xfe2c('0x0'));var md5=require('md5');var util=require(_0xfe2c('0x1'));var Redis=require('ioredis');var intUtil=require(_0xfe2c('0x2'));var config=require(_0xfe2c('0x3'));var logger=require(_0xfe2c('0x4'))(_0xfe2c('0x5'));config['redis']=_[_0xfe2c('0x6')](config[_0xfe2c('0x7')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xfe2c('0x7')]));function emit(_0x417bc4,_0x5e5b46,_0x485a24){io['to'](_0x417bc4)[_0xfe2c('0x8')](_0x5e5b46,_0x485a24);}var headers={'Content-Type':_0xfe2c('0x9'),'Accept':_0xfe2c('0x9')};function getUser(_0x562414,_0x5b616c){if(intUtil[_0xfe2c('0xa')](_0x5b616c)===!![]){logger[_0xfe2c('0xb')]('Getting\x20agent\x20with\x20email',_0x5b616c);return request({'uri':util[_0xfe2c('0xc')](_0xfe2c('0xd'),_0x562414[_0xfe2c('0xe')])})[_0xfe2c('0xf')](function(_0x325608){if(_0x325608[_0xfe2c('0x10')]){return _[_0xfe2c('0x11')](_0x325608['_embedded']['entries'],{'email':_0x5b616c});}})['then'](function(_0x48ddcc){if(_0x48ddcc){logger[_0xfe2c('0xb')]('Agent\x20found!');return _0x48ddcc;}else{logger['info'](_0xfe2c('0x12'));return request({'uri':util[_0xfe2c('0xc')](_0xfe2c('0x13'),_0x562414[_0xfe2c('0xe')])});}});}else{logger['info']('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xfe2c('0xc')](_0xfe2c('0x13'),_0x562414[_0xfe2c('0xe')])});}}function request(_0x56cebc){logger['debug'](_0xfe2c('0x14'),JSON[_0xfe2c('0x15')](_0x56cebc));return rp(_[_0xfe2c('0x6')](_0x56cebc,{'method':_0xfe2c('0x16'),'headers':headers,'json':!![]}));}function getAuth(_0x36aeec){var _0x13f233;if(_0x36aeec['authType']===_0xfe2c('0x17')){_0x13f233=util[_0xfe2c('0xc')](_0xfe2c('0x18'),_0x36aeec[_0xfe2c('0x19')],_0x36aeec['password']);}else if(_0x36aeec[_0xfe2c('0x1a')]==='token'){_0x13f233=util['format'](_0xfe2c('0x1b'),_0x36aeec[_0xfe2c('0x19')],_0x36aeec['token']);}return util[_0xfe2c('0xc')](_0xfe2c('0x1c'),new Buffer(_0x13f233)['toString'](_0xfe2c('0x1d')));}function getEndUser(_0x5dd54b,_0x4481ff,_0x466bcd){logger[_0xfe2c('0xb')](_0xfe2c('0x1e'),_0x466bcd);return request({'uri':util[_0xfe2c('0xc')](_0xfe2c('0x1f'),_0x5dd54b['remoteUri']),'qs':{'phone':_0x466bcd}})[_0xfe2c('0xf')](function(_0x45a722){if(_0x45a722[_0xfe2c('0x10')]){logger[_0xfe2c('0xb')](_0xfe2c('0x20'));return _0x45a722[_0xfe2c('0x21')]['entries'][0x0];}else{logger[_0xfe2c('0xb')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0xfe2c('0xc')](_0xfe2c('0x22'),_0x5dd54b[_0xfe2c('0xe')]),'method':'POST','body':{'first_name':_0x4481ff,'title':_0x4481ff,'phone_numbers':[{'type':_0xfe2c('0x23'),'value':_0x466bcd}]}});}});}function getTags(_0x344ca0,_0x59094a){var _0x3d7e1f=[];if(_0x344ca0&&_0x344ca0[_0xfe2c('0x24')]>0x0){_0x3d7e1f=_[_0xfe2c('0x25')](_0x344ca0,_0x59094a);}return _0x3d7e1f;}function getCustomFields(_0x53a8c1,_0x170026){var _0x1b7c91=[];var _0x55aed7={'custom_fields':{}};if(_0x53a8c1['length']>0x0){_[_0xfe2c('0x26')](_0x53a8c1,function(_0x13e9a9){if(_0x13e9a9[_0xfe2c('0x27')]===_0xfe2c('0x28')&&_0x13e9a9[_0xfe2c('0x29')]&&!_0x13e9a9['customField']){_0x55aed7[_0x13e9a9[_0xfe2c('0x29')][_0xfe2c('0x2a')]()]=_0x13e9a9[_0xfe2c('0x2b')][_0xfe2c('0x2c')]();}else if(_0x13e9a9[_0xfe2c('0x27')]===_0xfe2c('0x28')&&_0x13e9a9[_0xfe2c('0x2d')]&&_0x13e9a9[_0xfe2c('0x2e')]){_0x55aed7[_0xfe2c('0x2f')][_0x13e9a9[_0xfe2c('0x2d')]]=_0x13e9a9[_0xfe2c('0x2b')][_0xfe2c('0x2c')]();}else if(_0x13e9a9['type']===_0xfe2c('0x30')&&_0x13e9a9[_0xfe2c('0x31')]&&_0x13e9a9[_0xfe2c('0x2d')]&&_0x13e9a9['customField']){_0x170026[_0x13e9a9[_0xfe2c('0x31')]]&&(_0x55aed7[_0xfe2c('0x2f')][_0x13e9a9['idField']]=_0x170026[_0x13e9a9[_0xfe2c('0x31')]][_0xfe2c('0x2c')]());}else if(_0x13e9a9[_0xfe2c('0x27')]==='customVariable'&&_0x13e9a9[_0xfe2c('0x32')]&&_0x13e9a9[_0xfe2c('0x32')][_0xfe2c('0x33')]&&_0x13e9a9[_0xfe2c('0x2d')]&&_0x13e9a9[_0xfe2c('0x2e')]){_0x170026[_0x13e9a9[_0xfe2c('0x32')][_0xfe2c('0x33')]['toLowerCase']()]&&(_0x55aed7['custom_fields'][_0x13e9a9[_0xfe2c('0x2d')]]=_0x170026[_0x13e9a9[_0xfe2c('0x32')][_0xfe2c('0x33')][_0xfe2c('0x2a')]()]['toString']());}});}if(_0x55aed7[_0xfe2c('0x34')]){_0x55aed7['priority']=Number(_0x55aed7[_0xfe2c('0x34')]);}return _0x55aed7;}function getTicket(_0x31ba48,_0x5c849c,_0x1d5877,_0x4a0ced,_0x5d726a){logger[_0xfe2c('0xb')](_0xfe2c('0x35'));var _0x2c1b43=_[_0xfe2c('0x36')]({'subject':intUtil[_0xfe2c('0x37')](_0x4a0ced[_0xfe2c('0x38')],_0x5d726a,'\x20'),'type':_0xfe2c('0x39'),'status':_0xfe2c('0x3a'),'labels':[_0xfe2c('0x3b'),_0xfe2c('0x3c'),_0xfe2c('0x3d')]['concat'](getTags(_0x4a0ced[_0xfe2c('0x3e')],_0xfe2c('0x33'))),'description':intUtil[_0xfe2c('0x37')](_0x4a0ced['Descriptions'],_0x5d726a,'\x0a'),'_links':{'assigned_user':{'href':util['format']('/api/v2/users/%d',_0x5c849c['id']),'class':_0xfe2c('0x3f')}},'message':{'direction':'in','body':intUtil[_0xfe2c('0x37')](_0x4a0ced[_0xfe2c('0x40')],_0x5d726a,'\x0a')}},getCustomFields(_0x4a0ced[_0xfe2c('0x41')],_0x5d726a));return request({'uri':util['format'](_0xfe2c('0x42'),_0x31ba48[_0xfe2c('0xe')],_0x1d5877['id']),'method':_0xfe2c('0x43'),'body':_0x2c1b43});}exports[_0xfe2c('0x44')]=function(_0xe8cc05,_0x48e361,_0x5a8d4e,_0xeb04b9,_0x6055dd,_0x789810){var _0x5a69c0,_0x5d87e9;_0x789810[_0xfe2c('0xe')]=intUtil[_0xfe2c('0x45')](_0x789810['remoteUri']);_0x789810[_0xfe2c('0x46')]=intUtil[_0xfe2c('0x45')](_0x789810[_0xfe2c('0x46')]);if(_0x6055dd&&_0x6055dd[_0xfe2c('0x47')]){logger['info'](_0xfe2c('0x48'),_0xfe2c('0x49'));_0x48e361[_0xfe2c('0x4a')]=util[_0xfe2c('0xc')](_0xfe2c('0x4b'),_0x789810[_0xfe2c('0x46')],_0x48e361[_0xfe2c('0x4c')],md5(_0x48e361[_0xfe2c('0x4c')]));}else{_0x48e361['recordingURL']='';}headers[_0xfe2c('0x4d')]=getAuth(_0x789810);return getUser(_0x789810,_0xeb04b9['email'])[_0xfe2c('0xf')](function(_0x362769){_0x5a69c0=_0x362769;logger[_0xfe2c('0xb')](_0xfe2c('0x4e'),_0x5a69c0['id']);return getEndUser(_0x789810,_0x48e361['calleridname'],_0x48e361['calleridnum']);})['then'](function(_0x56eaca){_0x5d87e9=_0x56eaca;logger['info'](_0xfe2c('0x4f'),_0x5d87e9['id']);return getTicket(_0x789810,_0x5a69c0,_0x5d87e9,_0x5a8d4e,_0x48e361);})['then'](function(_0x512a2b){if(_0x512a2b){logger[_0xfe2c('0xb')]('Ticket\x20created!');logger[_0xfe2c('0xb')]('The\x20Ticket\x20ID\x20is:',_0x512a2b['id']);switch(_0x789810[_0xfe2c('0x27')]){case _0xfe2c('0x50'):logger[_0xfe2c('0xb')](_0xfe2c('0x48'),_0xfe2c('0x51'));emit(util['format'](_0xfe2c('0x52'),_0xeb04b9[_0xfe2c('0x33')]),_0xfe2c('0x53'),{'recordId':_0x512a2b['id']});break;case'newTab':logger[_0xfe2c('0xb')](_0xfe2c('0x48'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format']('user:%s',_0xeb04b9[_0xfe2c('0x33')]),_0xfe2c('0x54'),{'uri':util[_0xfe2c('0xc')](_0xfe2c('0x55'),_0x512a2b['id'])});break;default:logger[_0xfe2c('0x56')]('[QUEUE]',_0xfe2c('0x57'));}}})[_0xfe2c('0x58')](function(_0x3f57f4){console['error'](_0x3f57f4);logger['error'](_0xfe2c('0x48'),JSON[_0xfe2c('0x15')](_0x3f57f4));});};exports[_0xfe2c('0x59')]=function(_0x154381,_0x384766,_0x45e013,_0x218d64,_0x37e3de,_0x39c745,_0x45b285){var _0x4f4811,_0x22d32a;_0x39c745[_0xfe2c('0xe')]=intUtil[_0xfe2c('0x45')](_0x39c745[_0xfe2c('0xe')]);_0x39c745[_0xfe2c('0x46')]=intUtil[_0xfe2c('0x45')](_0x39c745[_0xfe2c('0x46')]);if(_0x45b285&&_0x45b285[_0xfe2c('0x5a')]&&_0x45b285[_0xfe2c('0x5a')]!==_0xfe2c('0x5b')){logger[_0xfe2c('0xb')]('[OUTBOUND]',_0xfe2c('0x49'));_0x384766['recordingURL']=util[_0xfe2c('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x39c745['serverUrl'],_0x384766['uniqueid'],md5(_0x384766[_0xfe2c('0x4c')]));}headers['Authorization']=getAuth(_0x39c745);return getUser(_0x39c745,_0x218d64[_0xfe2c('0x5c')])['then'](function(_0x20c81b){_0x4f4811=_0x20c81b;logger[_0xfe2c('0xb')](_0xfe2c('0x4e'),_0x4f4811['id']);return getEndUser(_0x39c745,_0x384766[_0xfe2c('0x5d')],_0x384766[_0xfe2c('0x5e')]);})[_0xfe2c('0xf')](function(_0x8f807c){_0x22d32a=_0x8f807c;logger[_0xfe2c('0xb')](_0xfe2c('0x4f'),_0x22d32a['id']);return getTicket(_0x39c745,_0x4f4811,_0x22d32a,_0x45e013,_0x384766);})['then'](function(_0x9725e0){if(_0x9725e0){logger[_0xfe2c('0xb')](_0xfe2c('0x5f'));logger[_0xfe2c('0xb')](_0xfe2c('0x60'),_0x9725e0['id']);switch(_0x39c745['type']){case _0xfe2c('0x50'):logger[_0xfe2c('0xb')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent...');emit(util[_0xfe2c('0xc')](_0xfe2c('0x52'),_0x218d64[_0xfe2c('0x33')]),_0xfe2c('0x53'),{'recordId':_0x9725e0['id']});break;case _0xfe2c('0x61'):logger[_0xfe2c('0xb')](_0xfe2c('0x48'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xfe2c('0xc')](_0xfe2c('0x52'),_0x218d64[_0xfe2c('0x33')]),_0xfe2c('0x54'),{'uri':util[_0xfe2c('0xc')](_0xfe2c('0x62'),_0x39c745[_0xfe2c('0xe')],_0x9725e0['id'])});break;default:logger['error'](_0xfe2c('0x63'),'Desk\x20account\x20type\x20not\x20recognized');}}})[_0xfe2c('0x58')](function(_0x349d72){logger['error'](_0xfe2c('0x63'),JSON['stringify'](_0x349d72));});};exports[_0xfe2c('0x64')]=function(_0x377064,_0x4b1e65,_0x476cf9,_0x5b4abf,_0x14c38d,_0x5231ae){var _0x23827b,_0x3c1f15;_0x5231ae['remoteUri']=intUtil[_0xfe2c('0x45')](_0x5231ae[_0xfe2c('0xe')]);_0x5231ae[_0xfe2c('0x46')]=intUtil[_0xfe2c('0x45')](_0x5231ae[_0xfe2c('0x46')]);if(_0x14c38d&&_0x14c38d['monitor_format']){logger[_0xfe2c('0xb')](_0xfe2c('0x65'),_0xfe2c('0x49'));_0x4b1e65[_0xfe2c('0x4a')]=util['format'](_0xfe2c('0x4b'),_0x5231ae['serverUrl'],_0x4b1e65[_0xfe2c('0x4c')],md5(_0x4b1e65['uniqueid']));}else{_0x4b1e65[_0xfe2c('0x4a')]='';}headers[_0xfe2c('0x4d')]=getAuth(_0x5231ae);return getUser(_0x5231ae)[_0xfe2c('0xf')](function(_0x281213){_0x23827b=_0x281213;logger[_0xfe2c('0xb')](_0xfe2c('0x4e'),_0x23827b['id']);return getEndUser(_0x5231ae,_0x4b1e65[_0xfe2c('0x66')],_0x4b1e65[_0xfe2c('0x67')]);})[_0xfe2c('0xf')](function(_0x21b07a){_0x3c1f15=_0x21b07a;logger[_0xfe2c('0xb')](_0xfe2c('0x4f'),_0x3c1f15['id']);return getTicket(_0x5231ae,_0x23827b,_0x3c1f15,_0x476cf9,_0x4b1e65);})[_0xfe2c('0xf')](function(_0x3ea492){if(_0x3ea492){logger[_0xfe2c('0xb')](_0xfe2c('0x5f'));logger['info'](_0xfe2c('0x60'),_0x3ea492['id']);}})['catch'](function(_0xdafb46){logger['error'](_0xfe2c('0x65'),JSON['stringify'](_0xdafb46));});};
\ No newline at end of file
+var _0xb46c=['Ticket\x20created!','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','user:%s','newTab','trigger:browser:url','error','Desk\x20account\x20type\x20not\x20recognized','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','trigger:desk:display','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','catch','unmanaged','toUpperCase','lastevent','request-promise','md5','util','ioredis','./util','../../../../config/logger','desk','redis','localhost','socket.io-emitter','emit','application/json','validateEmail','Getting\x20agent\x20with\x20email','format','%s/users','remoteUri','total_entries','find','_embedded','entries','then','info','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','debug','stringify','defaults','GET','authType','%s:%s','username','password','token','%s/token:%s','toString','base64','Searching\x20enduser\x20with\x20phone','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/customers','POST','map','length','string','picklist','type','nameField','customField','content','idField','variable','variableName','custom_fields','Variable','name','priority','Creating\x20new\x20ticket...','merge','getString','Subjects','phone','new','xCALLY','Motion','concat','Tags','/api/v2/users/%d','Descriptions','queue','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum'];(function(_0x3ab51d,_0x2fa01d){var _0x29a04e=function(_0x7807b0){while(--_0x7807b0){_0x3ab51d['push'](_0x3ab51d['shift']());}};_0x29a04e(++_0x2fa01d);}(_0xb46c,0x150));var _0xcb46=function(_0x643324,_0x1f51af){_0x643324=_0x643324-0x0;var _0x56f4cc=_0xb46c[_0x643324];return _0x56f4cc;};'use strict';var _=require('lodash');var rp=require(_0xcb46('0x0'));var md5=require(_0xcb46('0x1'));var util=require(_0xcb46('0x2'));var Redis=require(_0xcb46('0x3'));var intUtil=require(_0xcb46('0x4'));var config=require('../../../../config/environment');var logger=require(_0xcb46('0x5'))(_0xcb46('0x6'));config[_0xcb46('0x7')]=_['defaults'](config['redis'],{'host':_0xcb46('0x8'),'port':0x18eb});var io=require(_0xcb46('0x9'))(new Redis(config[_0xcb46('0x7')]));function emit(_0x159a06,_0x28e8cc,_0xb54dde){io['to'](_0x159a06)[_0xcb46('0xa')](_0x28e8cc,_0xb54dde);}var headers={'Content-Type':'application/json','Accept':_0xcb46('0xb')};function getUser(_0x103824,_0x5714ce){if(intUtil[_0xcb46('0xc')](_0x5714ce)===!![]){logger['info'](_0xcb46('0xd'),_0x5714ce);return request({'uri':util[_0xcb46('0xe')](_0xcb46('0xf'),_0x103824[_0xcb46('0x10')])})['then'](function(_0x580a10){if(_0x580a10[_0xcb46('0x11')]){return _[_0xcb46('0x12')](_0x580a10[_0xcb46('0x13')][_0xcb46('0x14')],{'email':_0x5714ce});}})[_0xcb46('0x15')](function(_0x189dc2){if(_0x189dc2){logger[_0xcb46('0x16')](_0xcb46('0x17'));return _0x189dc2;}else{logger[_0xcb46('0x16')](_0xcb46('0x18'));return request({'uri':util['format'](_0xcb46('0x19'),_0x103824[_0xcb46('0x10')])});}});}else{logger[_0xcb46('0x16')](_0xcb46('0x1a'));return request({'uri':util[_0xcb46('0xe')](_0xcb46('0x19'),_0x103824[_0xcb46('0x10')])});}}function request(_0x1754f5){logger[_0xcb46('0x1b')]('[HTTP]',JSON[_0xcb46('0x1c')](_0x1754f5));return rp(_[_0xcb46('0x1d')](_0x1754f5,{'method':_0xcb46('0x1e'),'headers':headers,'json':!![]}));}function getAuth(_0x9c7318){var _0x53e9fb;if(_0x9c7318[_0xcb46('0x1f')]==='basic'){_0x53e9fb=util['format'](_0xcb46('0x20'),_0x9c7318[_0xcb46('0x21')],_0x9c7318[_0xcb46('0x22')]);}else if(_0x9c7318[_0xcb46('0x1f')]===_0xcb46('0x23')){_0x53e9fb=util[_0xcb46('0xe')](_0xcb46('0x24'),_0x9c7318[_0xcb46('0x21')],_0x9c7318['token']);}return util['format']('Basic\x20%s',new Buffer(_0x53e9fb)[_0xcb46('0x25')](_0xcb46('0x26')));}function getEndUser(_0x13b5e2,_0xf21d02,_0x3c3579){logger[_0xcb46('0x16')](_0xcb46('0x27'),_0x3c3579);return request({'uri':util[_0xcb46('0xe')]('%s/customers/search',_0x13b5e2[_0xcb46('0x10')]),'qs':{'phone':_0x3c3579}})[_0xcb46('0x15')](function(_0x14d5dc){if(_0x14d5dc[_0xcb46('0x11')]){logger[_0xcb46('0x16')]('Enduser\x20found!');return _0x14d5dc['_embedded'][_0xcb46('0x14')][0x0];}else{logger[_0xcb46('0x16')](_0xcb46('0x28'));return request({'uri':util[_0xcb46('0xe')](_0xcb46('0x29'),_0x13b5e2[_0xcb46('0x10')]),'method':_0xcb46('0x2a'),'body':{'first_name':_0xf21d02,'title':_0xf21d02,'phone_numbers':[{'type':'work','value':_0x3c3579}]}});}});}function getTags(_0x1452c2,_0x16eca7){var _0x34cc89=[];if(_0x1452c2&&_0x1452c2['length']>0x0){_0x34cc89=_[_0xcb46('0x2b')](_0x1452c2,_0x16eca7);}return _0x34cc89;}function getCustomFields(_0x593518,_0x4e0cc2){var _0x4f7a5c=[];var _0x2f2e93={'custom_fields':{}};if(_0x593518[_0xcb46('0x2c')]>0x0){_['forEach'](_0x593518,function(_0x5b73ad){if(_['includes']([_0xcb46('0x2d'),_0xcb46('0x2e')],_0x5b73ad[_0xcb46('0x2f')])&&_0x5b73ad[_0xcb46('0x30')]&&!_0x5b73ad[_0xcb46('0x31')]){_0x2f2e93[_0x5b73ad[_0xcb46('0x30')]['toLowerCase']()]=_0x5b73ad[_0xcb46('0x32')][_0xcb46('0x25')]();}else if(_['includes'](['string',_0xcb46('0x2e')],_0x5b73ad['type'])&&_0x5b73ad[_0xcb46('0x33')]&&_0x5b73ad[_0xcb46('0x31')]){_0x2f2e93['custom_fields'][_0x5b73ad[_0xcb46('0x33')]]=_0x5b73ad[_0xcb46('0x32')][_0xcb46('0x25')]();}else if(_0x5b73ad['type']===_0xcb46('0x34')&&_0x5b73ad[_0xcb46('0x35')]&&_0x5b73ad['idField']&&_0x5b73ad[_0xcb46('0x31')]){_0x4e0cc2[_0x5b73ad[_0xcb46('0x35')]]&&(_0x2f2e93[_0xcb46('0x36')][_0x5b73ad[_0xcb46('0x33')]]=_0x4e0cc2[_0x5b73ad[_0xcb46('0x35')]]['toString']());}else if(_0x5b73ad['type']==='customVariable'&&_0x5b73ad['Variable']&&_0x5b73ad[_0xcb46('0x37')][_0xcb46('0x38')]&&_0x5b73ad[_0xcb46('0x33')]&&_0x5b73ad['customField']){_0x4e0cc2[_0x5b73ad['Variable']['name']['toLowerCase']()]&&(_0x2f2e93[_0xcb46('0x36')][_0x5b73ad[_0xcb46('0x33')]]=_0x4e0cc2[_0x5b73ad[_0xcb46('0x37')][_0xcb46('0x38')]['toLowerCase']()][_0xcb46('0x25')]());}});}if(_0x2f2e93[_0xcb46('0x39')]){_0x2f2e93['priority']=Number(_0x2f2e93[_0xcb46('0x39')]);}return _0x2f2e93;}function getTicket(_0x3bf12e,_0x4e97fb,_0x3d2f1b,_0x49139c,_0x530a2e){logger[_0xcb46('0x16')](_0xcb46('0x3a'));var _0x1bd6ae=_[_0xcb46('0x3b')]({'subject':intUtil[_0xcb46('0x3c')](_0x49139c[_0xcb46('0x3d')],_0x530a2e,'\x20'),'type':_0xcb46('0x3e'),'status':_0xcb46('0x3f'),'labels':[_0xcb46('0x40'),_0xcb46('0x41'),'CTI'][_0xcb46('0x42')](getTags(_0x49139c[_0xcb46('0x43')],'name')),'description':intUtil['getString'](_0x49139c['Descriptions'],_0x530a2e,'\x0a'),'_links':{'assigned_user':{'href':util[_0xcb46('0xe')](_0xcb46('0x44'),_0x4e97fb['id']),'class':'user'}},'message':{'direction':'in','body':intUtil['getString'](_0x49139c[_0xcb46('0x45')],_0x530a2e,'\x0a')}},getCustomFields(_0x49139c['Fields'],_0x530a2e));return request({'uri':util[_0xcb46('0xe')]('%s/customers/%d/cases',_0x3bf12e[_0xcb46('0x10')],_0x3d2f1b['id']),'method':_0xcb46('0x2a'),'body':_0x1bd6ae});}exports[_0xcb46('0x46')]=function(_0x18f601,_0x297d1,_0x44f914,_0x5c87c5,_0x35fe5c,_0x3f4567){var _0x34f9ba,_0x45e2a7;_0x3f4567[_0xcb46('0x10')]=intUtil[_0xcb46('0x47')](_0x3f4567[_0xcb46('0x10')]);_0x3f4567['serverUrl']=intUtil[_0xcb46('0x47')](_0x3f4567['serverUrl']);if(_0x35fe5c&&_0x35fe5c[_0xcb46('0x48')]){logger[_0xcb46('0x16')](_0xcb46('0x49'),_0xcb46('0x4a'));_0x297d1[_0xcb46('0x4b')]=util[_0xcb46('0xe')](_0xcb46('0x4c'),_0x3f4567[_0xcb46('0x4d')],_0x297d1[_0xcb46('0x4e')],md5(_0x297d1[_0xcb46('0x4e')]));}else{_0x297d1['recordingURL']='';}headers[_0xcb46('0x4f')]=getAuth(_0x3f4567);return getUser(_0x3f4567,_0x5c87c5[_0xcb46('0x50')])[_0xcb46('0x15')](function(_0x337dd1){_0x34f9ba=_0x337dd1;logger[_0xcb46('0x16')](_0xcb46('0x51'),_0x34f9ba['id']);return getEndUser(_0x3f4567,_0x297d1[_0xcb46('0x52')],_0x297d1[_0xcb46('0x53')]);})['then'](function(_0x3b4b43){_0x45e2a7=_0x3b4b43;logger[_0xcb46('0x16')]('The\x20Enduser\x20ID\x20is:',_0x45e2a7['id']);return getTicket(_0x3f4567,_0x34f9ba,_0x45e2a7,_0x44f914,_0x297d1);})['then'](function(_0x36d1ab){if(_0x36d1ab){logger[_0xcb46('0x16')](_0xcb46('0x54'));logger[_0xcb46('0x16')](_0xcb46('0x55'),_0x36d1ab['id']);switch(_0x3f4567[_0xcb46('0x2f')]){case'integrationTab':logger[_0xcb46('0x16')](_0xcb46('0x49'),_0xcb46('0x56'));emit(util[_0xcb46('0xe')](_0xcb46('0x57'),_0x5c87c5[_0xcb46('0x38')]),'trigger:desk:display',{'recordId':_0x36d1ab['id']});break;case _0xcb46('0x58'):logger[_0xcb46('0x16')](_0xcb46('0x49'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xcb46('0xe')]('user:%s',_0x5c87c5['name']),_0xcb46('0x59'),{'uri':util['format']('https://xcally.desk.com/web/agent/case/%d',_0x36d1ab['id'])});break;default:logger[_0xcb46('0x5a')](_0xcb46('0x49'),_0xcb46('0x5b'));}}})['catch'](function(_0x45485d){console[_0xcb46('0x5a')](_0x45485d);logger['error'](_0xcb46('0x49'),JSON['stringify'](_0x45485d));});};exports[_0xcb46('0x5c')]=function(_0x2f0543,_0x552064,_0x58c82b,_0x55e9a9,_0x378614,_0x2b1a69,_0x591a1d){var _0x15e48a,_0x229600;_0x2b1a69[_0xcb46('0x10')]=intUtil[_0xcb46('0x47')](_0x2b1a69[_0xcb46('0x10')]);_0x2b1a69[_0xcb46('0x4d')]=intUtil['stripTrailingSlash'](_0x2b1a69['serverUrl']);if(_0x591a1d&&_0x591a1d[_0xcb46('0x5d')]&&_0x591a1d['recordingFormat']!=='none'){logger[_0xcb46('0x16')](_0xcb46('0x5e'),_0xcb46('0x4a'));_0x552064[_0xcb46('0x4b')]=util[_0xcb46('0xe')](_0xcb46('0x4c'),_0x2b1a69['serverUrl'],_0x552064[_0xcb46('0x4e')],md5(_0x552064[_0xcb46('0x4e')]));}headers[_0xcb46('0x4f')]=getAuth(_0x2b1a69);return getUser(_0x2b1a69,_0x55e9a9[_0xcb46('0x50')])[_0xcb46('0x15')](function(_0x2b537f){_0x15e48a=_0x2b537f;logger[_0xcb46('0x16')]('The\x20User\x20ID\x20is:',_0x15e48a['id']);return getEndUser(_0x2b1a69,_0x552064[_0xcb46('0x5f')],_0x552064[_0xcb46('0x60')]);})[_0xcb46('0x15')](function(_0x15e3a9){_0x229600=_0x15e3a9;logger[_0xcb46('0x16')](_0xcb46('0x61'),_0x229600['id']);return getTicket(_0x2b1a69,_0x15e48a,_0x229600,_0x58c82b,_0x552064);})['then'](function(_0x2741ee){if(_0x2741ee){logger[_0xcb46('0x16')](_0xcb46('0x54'));logger['info'](_0xcb46('0x55'),_0x2741ee['id']);switch(_0x2b1a69['type']){case _0xcb46('0x62'):logger['info']('[QUEUE]',_0xcb46('0x56'));emit(util[_0xcb46('0xe')](_0xcb46('0x57'),_0x55e9a9[_0xcb46('0x38')]),_0xcb46('0x63'),{'recordId':_0x2741ee['id']});break;case _0xcb46('0x58'):logger['info']('[QUEUE]',_0xcb46('0x64'));emit(util['format'](_0xcb46('0x57'),_0x55e9a9[_0xcb46('0x38')]),_0xcb46('0x59'),{'uri':util['format']('%s/agent/tickets/%s',_0x2b1a69[_0xcb46('0x10')],_0x2741ee['id'])});break;default:logger[_0xcb46('0x5a')](_0xcb46('0x5e'),'Desk\x20account\x20type\x20not\x20recognized');}}})[_0xcb46('0x65')](function(_0x246f2e){logger['error'](_0xcb46('0x5e'),JSON['stringify'](_0x246f2e));});};exports[_0xcb46('0x66')]=function(_0x3c10d9,_0x1a65f5,_0x5a8fbb,_0x4fcf38,_0x5c2066,_0x5376d6){var _0x41f505,_0x587c74;_0x5376d6[_0xcb46('0x10')]=intUtil[_0xcb46('0x47')](_0x5376d6['remoteUri']);_0x5376d6[_0xcb46('0x4d')]=intUtil[_0xcb46('0x47')](_0x5376d6['serverUrl']);if(_0x5c2066&&_0x5c2066[_0xcb46('0x48')]){logger[_0xcb46('0x16')]('['+_0x1a65f5['lastevent'][_0xcb46('0x67')]()+']',_0xcb46('0x4a'));_0x1a65f5[_0xcb46('0x4b')]=util[_0xcb46('0xe')](_0xcb46('0x4c'),_0x5376d6[_0xcb46('0x4d')],_0x1a65f5['uniqueid'],md5(_0x1a65f5[_0xcb46('0x4e')]));}else{_0x1a65f5[_0xcb46('0x4b')]='';}headers[_0xcb46('0x4f')]=getAuth(_0x5376d6);return getUser(_0x5376d6)[_0xcb46('0x15')](function(_0x315445){_0x41f505=_0x315445;logger[_0xcb46('0x16')](_0xcb46('0x51'),_0x41f505['id']);return getEndUser(_0x5376d6,_0x1a65f5[_0xcb46('0x52')],_0x1a65f5['calleridnum']);})[_0xcb46('0x15')](function(_0x20b7a0){_0x587c74=_0x20b7a0;logger[_0xcb46('0x16')]('The\x20Enduser\x20ID\x20is:',_0x587c74['id']);return getTicket(_0x5376d6,_0x41f505,_0x587c74,_0x5a8fbb,_0x1a65f5);})[_0xcb46('0x15')](function(_0x15fd41){if(_0x15fd41){logger[_0xcb46('0x16')]('Ticket\x20created!');logger['info']('The\x20Ticket\x20ID\x20is:',_0x15fd41['id']);}})[_0xcb46('0x65')](function(_0x3789c9){logger['error']('['+_0x1a65f5[_0xcb46('0x68')]['toUpperCase']()+']',JSON[_0xcb46('0x1c')](_0x3789c9));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff