Built motion from commit d5e4af8c.|2.6.23
[motion2.git] / server / services / ami / trigger / integration / desk.js
index addc6c4..e984f82 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xe2cf=['calleridnum','request-promise','util','./util','../../../../config/environment','../../../../config/logger','desk','defaults','redis','emit','application/json','validateEmail','info','format','%s/users','remoteUri','then','total_entries','find','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me','[HTTP]','stringify','GET','basic','%s:%s','username','authType','%s/token:%s','Basic\x20%s','base64','Searching\x20enduser\x20with\x20phone','%s/customers/search','Enduser\x20found!','_embedded','%s/customers','work','length','map','forEach','type','string','nameField','toLowerCase','content','toString','idField','customField','custom_fields','variable','variableName','Variable','name','priority','Creating\x20new\x20ticket...','merge','getString','Subjects','phone','new','xCALLY','Motion','CTI','Tags','user','Descriptions','Fields','%s/customers/%d/cases','POST','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:desk:display','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','error','Desk\x20account\x20type\x20not\x20recognized','catch','outbound','recordingFormat','none','email','destcalleridname','destcalleridnum','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','newTab','%s/agent/tickets/%s','[OUTBOUND]','abandoned','[ABANDONED]','calleridname'];(function(_0x421027,_0x20273b){var _0x4938ed=function(_0x14d9dd){while(--_0x14d9dd){_0x421027['push'](_0x421027['shift']());}};_0x4938ed(++_0x20273b);}(_0xe2cf,0x1a1));var _0xfe2c=function(_0x46759d,_0x13e994){_0x46759d=_0x46759d-0x0;var _0x3e7fe0=_0xe2cf[_0x46759d];return _0x3e7fe0;};'use strict';var _=require('lodash');var rp=require(_0xfe2c('0x0'));var md5=require('md5');var util=require(_0xfe2c('0x1'));var Redis=require('ioredis');var intUtil=require(_0xfe2c('0x2'));var config=require(_0xfe2c('0x3'));var logger=require(_0xfe2c('0x4'))(_0xfe2c('0x5'));config['redis']=_[_0xfe2c('0x6')](config[_0xfe2c('0x7')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xfe2c('0x7')]));function emit(_0x417bc4,_0x5e5b46,_0x485a24){io['to'](_0x417bc4)[_0xfe2c('0x8')](_0x5e5b46,_0x485a24);}var headers={'Content-Type':_0xfe2c('0x9'),'Accept':_0xfe2c('0x9')};function getUser(_0x562414,_0x5b616c){if(intUtil[_0xfe2c('0xa')](_0x5b616c)===!![]){logger[_0xfe2c('0xb')]('Getting\x20agent\x20with\x20email',_0x5b616c);return request({'uri':util[_0xfe2c('0xc')](_0xfe2c('0xd'),_0x562414[_0xfe2c('0xe')])})[_0xfe2c('0xf')](function(_0x325608){if(_0x325608[_0xfe2c('0x10')]){return _[_0xfe2c('0x11')](_0x325608['_embedded']['entries'],{'email':_0x5b616c});}})['then'](function(_0x48ddcc){if(_0x48ddcc){logger[_0xfe2c('0xb')]('Agent\x20found!');return _0x48ddcc;}else{logger['info'](_0xfe2c('0x12'));return request({'uri':util[_0xfe2c('0xc')](_0xfe2c('0x13'),_0x562414[_0xfe2c('0xe')])});}});}else{logger['info']('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xfe2c('0xc')](_0xfe2c('0x13'),_0x562414[_0xfe2c('0xe')])});}}function request(_0x56cebc){logger['debug'](_0xfe2c('0x14'),JSON[_0xfe2c('0x15')](_0x56cebc));return rp(_[_0xfe2c('0x6')](_0x56cebc,{'method':_0xfe2c('0x16'),'headers':headers,'json':!![]}));}function getAuth(_0x36aeec){var _0x13f233;if(_0x36aeec['authType']===_0xfe2c('0x17')){_0x13f233=util[_0xfe2c('0xc')](_0xfe2c('0x18'),_0x36aeec[_0xfe2c('0x19')],_0x36aeec['password']);}else if(_0x36aeec[_0xfe2c('0x1a')]==='token'){_0x13f233=util['format'](_0xfe2c('0x1b'),_0x36aeec[_0xfe2c('0x19')],_0x36aeec['token']);}return util[_0xfe2c('0xc')](_0xfe2c('0x1c'),new Buffer(_0x13f233)['toString'](_0xfe2c('0x1d')));}function getEndUser(_0x5dd54b,_0x4481ff,_0x466bcd){logger[_0xfe2c('0xb')](_0xfe2c('0x1e'),_0x466bcd);return request({'uri':util[_0xfe2c('0xc')](_0xfe2c('0x1f'),_0x5dd54b['remoteUri']),'qs':{'phone':_0x466bcd}})[_0xfe2c('0xf')](function(_0x45a722){if(_0x45a722[_0xfe2c('0x10')]){logger[_0xfe2c('0xb')](_0xfe2c('0x20'));return _0x45a722[_0xfe2c('0x21')]['entries'][0x0];}else{logger[_0xfe2c('0xb')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0xfe2c('0xc')](_0xfe2c('0x22'),_0x5dd54b[_0xfe2c('0xe')]),'method':'POST','body':{'first_name':_0x4481ff,'title':_0x4481ff,'phone_numbers':[{'type':_0xfe2c('0x23'),'value':_0x466bcd}]}});}});}function getTags(_0x344ca0,_0x59094a){var _0x3d7e1f=[];if(_0x344ca0&&_0x344ca0[_0xfe2c('0x24')]>0x0){_0x3d7e1f=_[_0xfe2c('0x25')](_0x344ca0,_0x59094a);}return _0x3d7e1f;}function getCustomFields(_0x53a8c1,_0x170026){var _0x1b7c91=[];var _0x55aed7={'custom_fields':{}};if(_0x53a8c1['length']>0x0){_[_0xfe2c('0x26')](_0x53a8c1,function(_0x13e9a9){if(_0x13e9a9[_0xfe2c('0x27')]===_0xfe2c('0x28')&&_0x13e9a9[_0xfe2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_0x9725e0){logger[_0xfe2c('0xb')](_0xfe2c('0x5f'));logger[_0xfe2c('0xb')](_0xfe2c('0x60'),_0x9725e0['id']);switch(_0x39c745['type']){case _0xfe2c('0x50'):logger[_0xfe2c('0xb')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent...');emit(util[_0xfe2c('0xc')](_0xfe2c('0x52'),_0x218d64[_0xfe2c('0x33')]),_0xfe2c('0x53'),{'recordId':_0x9725e0['id']});break;case _0xfe2c('0x61'):logger[_0xfe2c('0xb')](_0xfe2c('0x48'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xfe2c('0xc')](_0xfe2c('0x52'),_0x218d64[_0xfe2c('0x33')]),_0xfe2c('0x54'),{'uri':util[_0xfe2c('0xc')](_0xfe2c('0x62'),_0x39c745[_0xfe2c('0xe')],_0x9725e0['id'])});break;default:logger['error'](_0xfe2c('0x63'),'Desk\x20account\x20type\x20not\x20recognized');}}})[_0xfe2c('0x58')](function(_0x349d72){logger['error'](_0xfe2c('0x63'),JSON['stringify'](_0x349d72));});};exports[_0xfe2c('0x64')]=function(_0x377064,_0x4b1e65,_0x476cf9,_0x5b4abf,_0x14c38d,_0x5231ae){var _0x23827b,_0x3c1f15;_0x5231ae['remoteUri']=intUtil[_0xfe2c('0x45')](_0x5231ae[_0xfe2c('0xe')]);_0x5231ae[_0xfe2c('0x46')]=intUtil[_0xfe2c('0x45')](_0x5231ae[_0xfe2c('0x46')]);if(_0x14c38d&&_0x14c38d['monitor_format']){logger[_0xfe2c('0xb')](_0xfe2c('0x65'),_0xfe2c('0x49'));_0x4b1e65[_0xfe2c('0x4a')]=util['format'](_0xfe2c('0x4b'),_0x5231ae['serverUrl'],_0x4b1e65[_0xfe2c('0x4c')],md5(_0x4b1e65['uniqueid']));}else{_0x4b1e65[_0xfe2c('0x4a')]='';}headers[_0xfe2c('0x4d')]=getAuth(_0x5231ae);return getUser(_0x5231ae)[_0xfe2c('0xf')](function(_0x281213){_0x23827b=_0x281213;logger[_0xfe2c('0xb')](_0xfe2c('0x4e'),_0x23827b['id']);return getEndUser(_0x5231ae,_0x4b1e65[_0xfe2c('0x66')],_0x4b1e65[_0xfe2c('0x67')]);})[_0xfe2c('0xf')](function(_0x21b07a){_0x3c1f15=_0x21b07a;logger[_0xfe2c('0xb')](_0xfe2c('0x4f'),_0x3c1f15['id']);return getTicket(_0x5231ae,_0x23827b,_0x3c1f15,_0x476cf9,_0x4b1e65);})[_0xfe2c('0xf')](function(_0x3ea492){if(_0x3ea492){logger[_0xfe2c('0xb')](_0xfe2c('0x5f'));logger['info'](_0xfe2c('0x60'),_0x3ea492['id']);}})['catch'](function(_0xdafb46){logger['error'](_0xfe2c('0x65'),JSON['stringify'](_0xdafb46));});};
\ No newline at end of file
+var _0xe14b=['CTI','concat','Tags','Descriptions','/api/v2/users/%d','user','%s/customers/%d/cases','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:desk:display','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','https://xcally.desk.com/web/agent/case/%d','error','Desk\x20account\x20type\x20not\x20recognized','recordingFormat','none','[OUTBOUND]','Authorization','destcalleridname','destcalleridnum','integrationTab','newTab','catch','unmanaged','lastevent','toUpperCase','calleridname','lodash','request-promise','ioredis','./util','../../../../config/logger','defaults','redis','localhost','socket.io-emitter','application/json','validateEmail','format','%s/users','then','total_entries','find','_embedded','entries','info','Agent\x20found!','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/users/me','debug','[HTTP]','stringify','GET','authType','basic','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','base64','Searching\x20enduser\x20with\x20phone','%s/customers/search','Enduser\x20found!','%s/customers','remoteUri','POST','length','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','content','toString','idField','variableName','custom_fields','Variable','name','priority','Creating\x20new\x20ticket...','merge','getString','Subjects','phone','new','xCALLY'];(function(_0x20a584,_0xe384a5){var _0x4b41a8=function(_0x2127c6){while(--_0x2127c6){_0x20a584['push'](_0x20a584['shift']());}};_0x4b41a8(++_0xe384a5);}(_0xe14b,0x93));var _0xbe14=function(_0x338291,_0x283970){_0x338291=_0x338291-0x0;var _0xb0cba7=_0xe14b[_0x338291];return _0xb0cba7;};'use strict';var _=require(_0xbe14('0x0'));var rp=require(_0xbe14('0x1'));var md5=require('md5');var util=require('util');var Redis=require(_0xbe14('0x2'));var intUtil=require(_0xbe14('0x3'));var config=require('../../../../config/environment');var logger=require(_0xbe14('0x4'))('desk');config['redis']=_[_0xbe14('0x5')](config[_0xbe14('0x6')],{'host':_0xbe14('0x7'),'port':0x18eb});var io=require(_0xbe14('0x8'))(new Redis(config[_0xbe14('0x6')]));function emit(_0x39387e,_0x196fca,_0x566ae7){io['to'](_0x39387e)['emit'](_0x196fca,_0x566ae7);}var headers={'Content-Type':'application/json','Accept':_0xbe14('0x9')};function getUser(_0x6fceff,_0xd68cd7){if(intUtil[_0xbe14('0xa')](_0xd68cd7)===!![]){logger['info']('Getting\x20agent\x20with\x20email',_0xd68cd7);return request({'uri':util[_0xbe14('0xb')](_0xbe14('0xc'),_0x6fceff['remoteUri'])})[_0xbe14('0xd')](function(_0x35aa19){if(_0x35aa19[_0xbe14('0xe')]){return _[_0xbe14('0xf')](_0x35aa19[_0xbe14('0x10')][_0xbe14('0x11')],{'email':_0xd68cd7});}})[_0xbe14('0xd')](function(_0x2850cb){if(_0x2850cb){logger[_0xbe14('0x12')](_0xbe14('0x13'));return _0x2850cb;}else{logger[_0xbe14('0x12')](_0xbe14('0x14'));return request({'uri':util[_0xbe14('0xb')]('%s/users/me',_0x6fceff['remoteUri'])});}});}else{logger[_0xbe14('0x12')](_0xbe14('0x15'));return request({'uri':util[_0xbe14('0xb')](_0xbe14('0x16'),_0x6fceff['remoteUri'])});}}function request(_0x21c789){logger[_0xbe14('0x17')](_0xbe14('0x18'),JSON[_0xbe14('0x19')](_0x21c789));return rp(_[_0xbe14('0x5')](_0x21c789,{'method':_0xbe14('0x1a'),'headers':headers,'json':!![]}));}function getAuth(_0x17ae86){var _0x5ea1f8;if(_0x17ae86[_0xbe14('0x1b')]===_0xbe14('0x1c')){_0x5ea1f8=util[_0xbe14('0xb')](_0xbe14('0x1d'),_0x17ae86[_0xbe14('0x1e')],_0x17ae86[_0xbe14('0x1f')]);}else if(_0x17ae86['authType']===_0xbe14('0x20')){_0x5ea1f8=util[_0xbe14('0xb')](_0xbe14('0x21'),_0x17ae86[_0xbe14('0x1e')],_0x17ae86[_0xbe14('0x20')]);}return util['format'](_0xbe14('0x22'),new Buffer(_0x5ea1f8)['toString'](_0xbe14('0x23')));}function getEndUser(_0x56e80c,_0x32e8eb,_0x4a25fa){logger[_0xbe14('0x12')](_0xbe14('0x24'),_0x4a25fa);return request({'uri':util['format'](_0xbe14('0x25'),_0x56e80c['remoteUri']),'qs':{'phone':_0x4a25fa}})[_0xbe14('0xd')](function(_0x4851f8){if(_0x4851f8[_0xbe14('0xe')]){logger[_0xbe14('0x12')](_0xbe14('0x26'));return _0x4851f8[_0xbe14('0x10')][_0xbe14('0x11')][0x0];}else{logger[_0xbe14('0x12')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0xbe14('0xb')](_0xbe14('0x27'),_0x56e80c[_0xbe14('0x28')]),'method':_0xbe14('0x29'),'body':{'first_name':_0x32e8eb,'title':_0x32e8eb,'phone_numbers':[{'type':'work','value':_0x4a25fa}]}});}});}function getTags(_0x16f884,_0x29fc64){var _0x59bf34=[];if(_0x16f884&&_0x16f884[_0xbe14('0x2a')]>0x0){_0x59bf34=_[_0xbe14('0x2b')](_0x16f884,_0x29fc64);}return _0x59bf34;}function getCustomFields(_0x1c7cc7,_0x19252f){var _0x34d648=[];var _0x36d4b2={'custom_fields':{}};if(_0x1c7cc7[_0xbe14('0x2a')]>0x0){_[_0xbe14('0x2c')](_0x1c7cc7,function(_0x4168c8){if(_[_0xbe14('0x2d')]([_0xbe14('0x2e'),_0xbe14('0x2f')],_0x4168c8[_0xbe14('0x30')])&&_0x4168c8[_0xbe14('0x31')]&&!_0x4168c8[_0xbe14('0x32')]){_0x36d4b2[_0x4168c8[_0xbe14('0x31')][_0xbe14('0x33')]()]=_0x4168c8[_0xbe14('0x34')][_0xbe14('0x35')]();}else if(_[_0xbe14('0x2d')](['string',_0xbe14('0x2f')],_0x4168c8['type'])&&_0x4168c8['idField']&&_0x4168c8[_0xbe14('0x32')]){_0x36d4b2['custom_fields'][_0x4168c8[_0xbe14('0x36')]]=_0x4168c8[_0xbe14('0x34')]['toString']();}else if(_0x4168c8['type']==='variable'&&_0x4168c8[_0xbe14('0x37')]&&_0x4168c8[_0xbe14('0x36')]&&_0x4168c8['customField']){_0x19252f[_0x4168c8[_0xbe14('0x37')]]&&(_0x36d4b2[_0xbe14('0x38')][_0x4168c8[_0xbe14('0x36')]]=_0x19252f[_0x4168c8[_0xbe14('0x37')]][_0xbe14('0x35')]());}else if(_0x4168c8['type']==='customVariable'&&_0x4168c8[_0xbe14('0x39')]&&_0x4168c8['Variable']['name']&&_0x4168c8['idField']&&_0x4168c8[_0xbe14('0x32')]){_0x19252f[_0x4168c8[_0xbe14('0x39')][_0xbe14('0x3a')][_0xbe14('0x33')]()]&&(_0x36d4b2[_0xbe14('0x38')][_0x4168c8[_0xbe14('0x36')]]=_0x19252f[_0x4168c8[_0xbe14('0x39')][_0xbe14('0x3a')][_0xbe14('0x33')]()][_0xbe14('0x35')]());}});}if(_0x36d4b2[_0xbe14('0x3b')]){_0x36d4b2[_0xbe14('0x3b')]=Number(_0x36d4b2['priority']);}return _0x36d4b2;}function getTicket(_0x4f51f8,_0x43cdaa,_0x2951e1,_0x13bfcf,_0x520e09){logger[_0xbe14('0x12')](_0xbe14('0x3c'));var _0xeda70e=_[_0xbe14('0x3d')]({'subject':intUtil[_0xbe14('0x3e')](_0x13bfcf[_0xbe14('0x3f')],_0x520e09,'\x20'),'type':_0xbe14('0x40'),'status':_0xbe14('0x41'),'labels':[_0xbe14('0x42'),'Motion',_0xbe14('0x43')][_0xbe14('0x44')](getTags(_0x13bfcf[_0xbe14('0x45')],_0xbe14('0x3a'))),'description':intUtil[_0xbe14('0x3e')](_0x13bfcf[_0xbe14('0x46')],_0x520e09,'\x0a'),'_links':{'assigned_user':{'href':util['format'](_0xbe14('0x47'),_0x43cdaa['id']),'class':_0xbe14('0x48')}},'message':{'direction':'in','body':intUtil[_0xbe14('0x3e')](_0x13bfcf[_0xbe14('0x46')],_0x520e09,'\x0a')}},getCustomFields(_0x13bfcf['Fields'],_0x520e09));return request({'uri':util['format'](_0xbe14('0x49'),_0x4f51f8[_0xbe14('0x28')],_0x2951e1['id']),'method':_0xbe14('0x29'),'body':_0xeda70e});}exports['queue']=function(_0x5d5318,_0x6b6aa8,_0x59ae4d,_0x5657fe,_0x3593f8,_0x1f0355){var _0x8216c3,_0x5051e4;_0x1f0355['remoteUri']=intUtil['stripTrailingSlash'](_0x1f0355[_0xbe14('0x28')]);_0x1f0355[_0xbe14('0x4a')]=intUtil[_0xbe14('0x4b')](_0x1f0355['serverUrl']);if(_0x3593f8&&_0x3593f8[_0xbe14('0x4c')]){logger[_0xbe14('0x12')](_0xbe14('0x4d'),_0xbe14('0x4e'));_0x6b6aa8['recordingURL']=util['format'](_0xbe14('0x4f'),_0x1f0355[_0xbe14('0x4a')],_0x6b6aa8[_0xbe14('0x50')],md5(_0x6b6aa8[_0xbe14('0x50')]));}else{_0x6b6aa8[_0xbe14('0x51')]='';}headers['Authorization']=getAuth(_0x1f0355);return getUser(_0x1f0355,_0x5657fe['email'])[_0xbe14('0xd')](function(_0x2a3623){_0x8216c3=_0x2a3623;logger[_0xbe14('0x12')](_0xbe14('0x52'),_0x8216c3['id']);return getEndUser(_0x1f0355,_0x6b6aa8['calleridname'],_0x6b6aa8[_0xbe14('0x53')]);})[_0xbe14('0xd')](function(_0x53e8ab){_0x5051e4=_0x53e8ab;logger[_0xbe14('0x12')](_0xbe14('0x54'),_0x5051e4['id']);return getTicket(_0x1f0355,_0x8216c3,_0x5051e4,_0x59ae4d,_0x6b6aa8);})[_0xbe14('0xd')](function(_0x36c20c){if(_0x36c20c){logger['info']('Ticket\x20created!');logger[_0xbe14('0x12')](_0xbe14('0x55'),_0x36c20c['id']);switch(_0x1f0355['type']){case'integrationTab':logger[_0xbe14('0x12')](_0xbe14('0x4d'),_0xbe14('0x56'));emit(util[_0xbe14('0xb')](_0xbe14('0x57'),_0x5657fe[_0xbe14('0x3a')]),_0xbe14('0x58'),{'recordId':_0x36c20c['id']});break;case'newTab':logger[_0xbe14('0x12')](_0xbe14('0x4d'),_0xbe14('0x59'));emit(util[_0xbe14('0xb')](_0xbe14('0x57'),_0x5657fe['name']),_0xbe14('0x5a'),{'uri':util[_0xbe14('0xb')](_0xbe14('0x5b'),_0x36c20c['id'])});break;default:logger[_0xbe14('0x5c')](_0xbe14('0x4d'),_0xbe14('0x5d'));}}})['catch'](function(_0x5aeea9){console[_0xbe14('0x5c')](_0x5aeea9);logger[_0xbe14('0x5c')](_0xbe14('0x4d'),JSON['stringify'](_0x5aeea9));});};exports['outbound']=function(_0x44fe0d,_0x134878,_0x50d78f,_0x339a86,_0x32496a,_0x50c2a0,_0x28f995){var _0x4a40d2,_0x41ba58;_0x50c2a0[_0xbe14('0x28')]=intUtil[_0xbe14('0x4b')](_0x50c2a0['remoteUri']);_0x50c2a0[_0xbe14('0x4a')]=intUtil[_0xbe14('0x4b')](_0x50c2a0['serverUrl']);if(_0x28f995&&_0x28f995[_0xbe14('0x5e')]&&_0x28f995[_0xbe14('0x5e')]!==_0xbe14('0x5f')){logger[_0xbe14('0x12')](_0xbe14('0x60'),'Recording\x20is\x20enabled!');_0x134878[_0xbe14('0x51')]=util[_0xbe14('0xb')](_0xbe14('0x4f'),_0x50c2a0[_0xbe14('0x4a')],_0x134878[_0xbe14('0x50')],md5(_0x134878[_0xbe14('0x50')]));}headers[_0xbe14('0x61')]=getAuth(_0x50c2a0);return getUser(_0x50c2a0,_0x339a86['email'])[_0xbe14('0xd')](function(_0x1b47a4){_0x4a40d2=_0x1b47a4;logger[_0xbe14('0x12')](_0xbe14('0x52'),_0x4a40d2['id']);return getEndUser(_0x50c2a0,_0x134878[_0xbe14('0x62')],_0x134878[_0xbe14('0x63')]);})[_0xbe14('0xd')](function(_0x32df3c){_0x41ba58=_0x32df3c;logger[_0xbe14('0x12')](_0xbe14('0x54'),_0x41ba58['id']);return getTicket(_0x50c2a0,_0x4a40d2,_0x41ba58,_0x50d78f,_0x134878);})[_0xbe14('0xd')](function(_0x4bccfc){if(_0x4bccfc){logger['info']('Ticket\x20created!');logger[_0xbe14('0x12')](_0xbe14('0x55'),_0x4bccfc['id']);switch(_0x50c2a0[_0xbe14('0x30')]){case _0xbe14('0x64'):logger[_0xbe14('0x12')](_0xbe14('0x4d'),_0xbe14('0x56'));emit(util[_0xbe14('0xb')](_0xbe14('0x57'),_0x339a86[_0xbe14('0x3a')]),_0xbe14('0x58'),{'recordId':_0x4bccfc['id']});break;case _0xbe14('0x65'):logger[_0xbe14('0x12')](_0xbe14('0x4d'),_0xbe14('0x59'));emit(util[_0xbe14('0xb')](_0xbe14('0x57'),_0x339a86[_0xbe14('0x3a')]),_0xbe14('0x5a'),{'uri':util[_0xbe14('0xb')]('%s/agent/tickets/%s',_0x50c2a0[_0xbe14('0x28')],_0x4bccfc['id'])});break;default:logger[_0xbe14('0x5c')](_0xbe14('0x60'),_0xbe14('0x5d'));}}})[_0xbe14('0x66')](function(_0x222944){logger[_0xbe14('0x5c')](_0xbe14('0x60'),JSON[_0xbe14('0x19')](_0x222944));});};exports[_0xbe14('0x67')]=function(_0x5917d5,_0x18be56,_0x442ec4,_0x2d4dd4,_0xfd32a3,_0x3ac6d8){var _0x5a1ea6,_0x42b341;_0x3ac6d8[_0xbe14('0x28')]=intUtil[_0xbe14('0x4b')](_0x3ac6d8[_0xbe14('0x28')]);_0x3ac6d8[_0xbe14('0x4a')]=intUtil['stripTrailingSlash'](_0x3ac6d8[_0xbe14('0x4a')]);if(_0xfd32a3&&_0xfd32a3[_0xbe14('0x4c')]){logger[_0xbe14('0x12')]('['+_0x18be56[_0xbe14('0x68')][_0xbe14('0x69')]()+']',_0xbe14('0x4e'));_0x18be56[_0xbe14('0x51')]=util[_0xbe14('0xb')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3ac6d8[_0xbe14('0x4a')],_0x18be56[_0xbe14('0x50')],md5(_0x18be56[_0xbe14('0x50')]));}else{_0x18be56[_0xbe14('0x51')]='';}headers[_0xbe14('0x61')]=getAuth(_0x3ac6d8);return getUser(_0x3ac6d8)[_0xbe14('0xd')](function(_0x445302){_0x5a1ea6=_0x445302;logger['info']('The\x20User\x20ID\x20is:',_0x5a1ea6['id']);return getEndUser(_0x3ac6d8,_0x18be56[_0xbe14('0x6a')],_0x18be56[_0xbe14('0x53')]);})[_0xbe14('0xd')](function(_0x2510a0){_0x42b341=_0x2510a0;logger[_0xbe14('0x12')](_0xbe14('0x54'),_0x42b341['id']);return getTicket(_0x3ac6d8,_0x5a1ea6,_0x42b341,_0x442ec4,_0x18be56);})[_0xbe14('0xd')](function(_0x43511e){if(_0x43511e){logger['info']('Ticket\x20created!');logger[_0xbe14('0x12')](_0xbe14('0x55'),_0x43511e['id']);}})[_0xbe14('0x66')](function(_0x57729f){logger[_0xbe14('0x5c')]('['+_0x18be56[_0xbe14('0x68')][_0xbe14('0x69')]()+']',JSON[_0xbe14('0x19')](_0x57729f));});};
\ No newline at end of file