// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xa017=['format','calleridname','calleridnum','getString','Subjects','Tags','name','Fields','custom_fields','mapValues','keyBy','value','remoteUri','then','info','Ticket\x20created!','%s/api/v2/agents','length','Agent\x20found!','find','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/api/v2/contacts','POST','Enduser\x20created.','Basic\x20%s','apiKey','toString','base64','debug','stringify','GET','forEach','type','string','nameField','toLowerCase','content','idField','customField','push','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','unmanaged','monitor_format','lastevent','toUpperCase','request-promise','md5','./util','../../../../config/environment','freshdesk','redis','defaults','localhost','socket.io-emitter','application/json','Creating\x20new\x20ticket...','merge'];(function(_0x2e9361,_0x471c93){var _0x3c2162=function(_0x5793d8){while(--_0x5793d8){_0x2e9361['push'](_0x2e9361['shift']());}};_0x3c2162(++_0x471c93);}(_0xa017,0x1b6));var _0x7a01=function(_0x32b715,_0x8f0a4d){_0x32b715=_0x32b715-0x0;var _0x198fdd=_0xa017[_0x32b715];return _0x198fdd;};'use strict';var _=require('lodash');var rp=require(_0x7a01('0x0'));var md5=require(_0x7a01('0x1'));var util=require('util');var Redis=require('ioredis');var intUtil=require(_0x7a01('0x2'));var config=require(_0x7a01('0x3'));var logger=require('../../../../config/logger')(_0x7a01('0x4'));config[_0x7a01('0x5')]=_[_0x7a01('0x6')](config[_0x7a01('0x5')],{'host':_0x7a01('0x7'),'port':0x18eb});var io=require(_0x7a01('0x8'))(new Redis(config[_0x7a01('0x5')]));var headers={'Content-Type':_0x7a01('0x9'),'Accept':_0x7a01('0x9')};function emit(_0x1935bc,_0x1223a3,_0x1cf932){io['to'](_0x1935bc)['emit'](_0x1223a3,_0x1cf932);}function getTicket(_0x47e105,_0x1a585c,_0x4d07d4,_0x5a7fa1,_0x4ff59b){logger['info'](_0x7a01('0xa'));var _0x4d2baf=_[_0x7a01('0xb')]({'responder_id':_0x1a585c['id'],'requester_id':_0x4d07d4['id'],'name':util[_0x7a01('0xc')]('Caller\x20-\x20%s',_0x4ff59b[_0x7a01('0xd')]),'phone':_0x4ff59b[_0x7a01('0xe')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x7a01('0xf')](_0x5a7fa1[_0x7a01('0x10')],_0x4ff59b,'\x20'),'description':intUtil[_0x7a01('0xf')](_0x5a7fa1['Descriptions'],_0x4ff59b,'<br>'),'tags':getTags(_0x5a7fa1[_0x7a01('0x11')],_0x7a01('0x12'))},getCustomFields(_0x5a7fa1[_0x7a01('0x13')],_0x4ff59b));_0x4d2baf[_0x7a01('0x14')]=_[_0x7a01('0x15')](_[_0x7a01('0x16')](_0x4d2baf[_0x7a01('0x14')],'id'),_0x7a01('0x17'));return request({'uri':util[_0x7a01('0xc')]('%s/api/v2/tickets',_0x47e105[_0x7a01('0x18')]),'method':'POST','body':_0x4d2baf})[_0x7a01('0x19')](function(_0x4b8a42){logger[_0x7a01('0x1a')](_0x7a01('0x1b'));return _0x4b8a42;});}function getUser(_0x3b5e60,_0x198eb6){if(intUtil['validateEmail'](_0x198eb6)){return request({'uri':util[_0x7a01('0xc')](_0x7a01('0x1c'),_0x3b5e60['remoteUri']),'qs':{'email':_0x198eb6}})[_0x7a01('0x19')](function(_0x5f4346){if(_0x5f4346[_0x7a01('0x1d')]){logger[_0x7a01('0x1a')](_0x7a01('0x1e'));return _[_0x7a01('0x1f')](_0x5f4346,function(_0x37cf7c){return _0x37cf7c[_0x7a01('0x20')][_0x7a01('0x21')]===_0x198eb6;});}else{logger[_0x7a01('0x1a')](_0x7a01('0x22'));return request({'uri':util[_0x7a01('0xc')](_0x7a01('0x23'),_0x3b5e60[_0x7a01('0x18')])})[_0x7a01('0x19')](function(_0x2db819){logger['info']('Admin\x20account\x20selected.');return _0x2db819;});}});}else{logger[_0x7a01('0x1a')](_0x7a01('0x24'));return request({'uri':util[_0x7a01('0xc')](_0x7a01('0x23'),_0x3b5e60['remoteUri'])})['then'](function(_0x2f0c5e){logger[_0x7a01('0x1a')](_0x7a01('0x25'));return _0x2f0c5e;});}}function getEndUser(_0x3bce6e,_0x22e3b4,_0x5bd43e){logger[_0x7a01('0x1a')](_0x7a01('0x26'),_0x5bd43e);return request({'uri':util['format']('%s/api/v2/contacts',_0x3bce6e['remoteUri']),'qs':{'phone':_0x5bd43e}})[_0x7a01('0x19')](function(_0x3ed806){if(_0x3ed806['length']){logger[_0x7a01('0x1a')](_0x7a01('0x27'));return _['find'](_0x3ed806,{'phone':_0x5bd43e});}else{logger[_0x7a01('0x1a')](_0x7a01('0x28'));return request({'uri':util[_0x7a01('0xc')](_0x7a01('0x29'),_0x3bce6e[_0x7a01('0x18')]),'method':_0x7a01('0x2a'),'body':{'name':_0x22e3b4,'phone':_0x5bd43e}})[_0x7a01('0x19')](function(_0x19d867){logger[_0x7a01('0x1a')](_0x7a01('0x2b'));return _0x19d867;});}});}function getAuth(_0x1c191c){return util[_0x7a01('0xc')](_0x7a01('0x2c'),new Buffer(_0x1c191c[_0x7a01('0x2d')]+':X')[_0x7a01('0x2e')](_0x7a01('0x2f')));}function request(_0xb84f12){logger[_0x7a01('0x30')]('[HTTP]',JSON[_0x7a01('0x31')](_0xb84f12));return rp(_[_0x7a01('0x6')](_0xb84f12,{'method':_0x7a01('0x32'),'headers':headers,'json':!![]}));}function getTags(_0x5e6558,_0x92e4a0){var _0x23a4bc=[];if(_0x5e6558&&_0x5e6558['length']>0x0){_0x23a4bc=_['map'](_0x5e6558,_0x92e4a0);}return _0x23a4bc;}function getCustomFields(_0x8f6aa0,_0x5ae9bd){var _0x5e96ce=[];var _0x5df70d={'custom_fields':[]};if(_0x8f6aa0['length']>0x0){_[_0x7a01('0x33')](_0x8f6aa0,function(_0x6cbe18){if(_0x6cbe18[_0x7a01('0x34')]===_0x7a01('0x35')&&_0x6cbe18[_0x7a01('0x36')]&&!_0x6cbe18['customField']){_0x5df70d[_0x6cbe18[_0x7a01('0x36')][_0x7a01('0x37')]()]=_0x6cbe18[_0x7a01('0x38')][_0x7a01('0x2e')]();}else if(_0x6cbe18[_0x7a01('0x34')]==='string'&&_0x6cbe18[_0x7a01('0x39')]&&_0x6cbe18[_0x7a01('0x3a')]){_0x5df70d[_0x7a01('0x14')][_0x7a01('0x3b')]({'id':_0x6cbe18['idField'],'value':_0x6cbe18[_0x7a01('0x38')][_0x7a01('0x2e')]()});}else if(_0x6cbe18[_0x7a01('0x34')]===_0x7a01('0x3c')&&_0x6cbe18[_0x7a01('0x3d')]&&_0x6cbe18[_0x7a01('0x39')]&&_0x6cbe18[_0x7a01('0x3a')]){_0x5ae9bd[_0x6cbe18['variableName']]&&_0x5df70d[_0x7a01('0x14')][_0x7a01('0x3b')]({'id':_0x6cbe18['idField'],'value':_0x5ae9bd[_0x6cbe18[_0x7a01('0x3d')]]['toString']()});}else if(_0x6cbe18[_0x7a01('0x34')]===_0x7a01('0x3e')&&_0x6cbe18[_0x7a01('0x3f')]&&_0x6cbe18[_0x7a01('0x3f')][_0x7a01('0x12')]&&_0x6cbe18[_0x7a01('0x39')]&&_0x6cbe18[_0x7a01('0x3a')]){_0x5ae9bd[_0x6cbe18[_0x7a01('0x3f')]['name']['toLowerCase']()]&&_0x5df70d[_0x7a01('0x14')][_0x7a01('0x3b')]({'id':_0x6cbe18[_0x7a01('0x39')],'value':_0x5ae9bd[_0x6cbe18[_0x7a01('0x3f')][_0x7a01('0x12')]['toLowerCase']()][_0x7a01('0x2e')]()});}});}return _0x5df70d;}exports[_0x7a01('0x40')]=function(_0x521584,_0x9bd05b,_0xc725d2,_0x3ef43b,_0x5090ba,_0x3331d3){var _0x24477f,_0x4c1ff4;_0x3331d3['remoteUri']=intUtil[_0x7a01('0x41')](_0x3331d3[_0x7a01('0x18')]);_0x3331d3['serverUrl']=intUtil[_0x7a01('0x41')](_0x3331d3[_0x7a01('0x42')]);if(_0x5090ba&&_0x5090ba['monitor_format']){logger[_0x7a01('0x1a')](_0x7a01('0x43'),_0x7a01('0x44'));_0x9bd05b['recordingURL']=util[_0x7a01('0xc')](_0x7a01('0x45'),_0x3331d3[_0x7a01('0x42')],_0x9bd05b['uniqueid'],md5(_0x9bd05b[_0x7a01('0x46')]));}else{_0x9bd05b[_0x7a01('0x47')]='';}headers[_0x7a01('0x48')]=getAuth(_0x3331d3);return getUser(_0x3331d3,_0x3ef43b[_0x7a01('0x21')])[_0x7a01('0x19')](function(_0x38fa9b){_0x24477f=_0x38fa9b;logger[_0x7a01('0x1a')](_0x7a01('0x49'),_0x24477f['id']);return getEndUser(_0x3331d3,_0x9bd05b['calleridname'],_0x9bd05b[_0x7a01('0xe')]);})['then'](function(_0x14c6cc){_0x4c1ff4=_0x14c6cc;logger[_0x7a01('0x1a')](_0x7a01('0x4a'),_0x4c1ff4['id']);return getTicket(_0x3331d3,_0x24477f,_0x4c1ff4,_0xc725d2,_0x9bd05b);})['then'](function(_0x11d1b9){if(_0x11d1b9&&_0x11d1b9['id']){logger[_0x7a01('0x1a')](_0x7a01('0x1b'));logger[_0x7a01('0x1a')](_0x7a01('0x4b'),_0x11d1b9['id']);logger[_0x7a01('0x1a')](_0x7a01('0x43'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x7a01('0x4c'),_0x3ef43b[_0x7a01('0x12')]),_0x7a01('0x4d'),{'uri':util[_0x7a01('0xc')](_0x7a01('0x4e'),_0x3331d3[_0x7a01('0x18')],_0x11d1b9['id'])});}})[_0x7a01('0x4f')](function(_0x5e161f){logger[_0x7a01('0x50')](_0x7a01('0x43'),JSON['stringify'](_0x5e161f));});};exports[_0x7a01('0x51')]=function(_0x29259b,_0x8f55ab,_0x20abf1,_0x14463f,_0x4c48fb,_0x55689c,_0x2f2035){var _0x24cfd6,_0x450456;_0x55689c[_0x7a01('0x18')]=intUtil[_0x7a01('0x41')](_0x55689c[_0x7a01('0x18')]);_0x55689c['serverUrl']=intUtil[_0x7a01('0x41')](_0x55689c[_0x7a01('0x42')]);if(_0x2f2035&&_0x2f2035[_0x7a01('0x52')]&&_0x2f2035[_0x7a01('0x52')]!==_0x7a01('0x53')){logger[_0x7a01('0x1a')](_0x7a01('0x54'),'Recording\x20is\x20enabled!');_0x8f55ab['recordingURL']=util[_0x7a01('0xc')](_0x7a01('0x45'),_0x55689c[_0x7a01('0x42')],_0x8f55ab[_0x7a01('0x46')],md5(_0x8f55ab[_0x7a01('0x46')]));}headers[_0x7a01('0x48')]=getAuth(_0x55689c);return getUser(_0x55689c,_0x14463f[_0x7a01('0x21')])['then'](function(_0x3bfd0a){_0x24cfd6=_0x3bfd0a;logger[_0x7a01('0x1a')](_0x7a01('0x49'),_0x24cfd6['id']);return getEndUser(_0x55689c,_0x8f55ab[_0x7a01('0x55')],_0x8f55ab['destcalleridnum']);})['then'](function(_0x10a1b5){_0x450456=_0x10a1b5;logger[_0x7a01('0x1a')](_0x7a01('0x4a'),_0x450456['id']);return getTicket(_0x55689c,_0x24cfd6,_0x450456,_0x20abf1,_0x8f55ab);})['then'](function(_0xd7ebab){if(_0xd7ebab&&_0xd7ebab['id']){logger['info'](_0x7a01('0x1b'));logger['info'](_0x7a01('0x4b'),_0xd7ebab['id']);logger[_0x7a01('0x1a')](_0x7a01('0x54'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x7a01('0xc')](_0x7a01('0x4c'),_0x14463f[_0x7a01('0x12')]),'trigger:browser:url',{'uri':util['format'](_0x7a01('0x4e'),_0x55689c['remoteUri'],_0xd7ebab['id'])});}})[_0x7a01('0x4f')](function(_0x1e3910){logger[_0x7a01('0x50')]('[OUTBOUND]',JSON['stringify'](_0x1e3910));});};exports[_0x7a01('0x56')]=function(_0x558298,_0x23fb0f,_0x516222,_0x2ff22e,_0xd373d0,_0x4cd87f){var _0x14ba5e,_0x35771e;_0x4cd87f['remoteUri']=intUtil['stripTrailingSlash'](_0x4cd87f[_0x7a01('0x18')]);_0x4cd87f[_0x7a01('0x42')]=intUtil['stripTrailingSlash'](_0x4cd87f[_0x7a01('0x42')]);if(_0xd373d0&&_0xd373d0[_0x7a01('0x57')]){logger[_0x7a01('0x1a')]('['+_0x23fb0f[_0x7a01('0x58')][_0x7a01('0x59')]()+']',_0x7a01('0x44'));_0x23fb0f[_0x7a01('0x47')]=util[_0x7a01('0xc')](_0x7a01('0x45'),_0x4cd87f['serverUrl'],_0x23fb0f[_0x7a01('0x46')],md5(_0x23fb0f[_0x7a01('0x46')]));}else{_0x23fb0f[_0x7a01('0x47')]='';}headers[_0x7a01('0x48')]=getAuth(_0x4cd87f);return getUser(_0x4cd87f,'')[_0x7a01('0x19')](function(_0x272d9d){_0x14ba5e=_0x272d9d;logger[_0x7a01('0x1a')](_0x7a01('0x49'),_0x14ba5e['id']);return getEndUser(_0x4cd87f,_0x23fb0f[_0x7a01('0xd')],_0x23fb0f[_0x7a01('0xe')]);})[_0x7a01('0x19')](function(_0x3f11f7){_0x35771e=_0x3f11f7;logger[_0x7a01('0x1a')](_0x7a01('0x4a'),_0x35771e['id']);return getTicket(_0x4cd87f,_0x14ba5e,_0x35771e,_0x516222,_0x23fb0f);})['then'](function(_0x544850){if(_0x544850){logger[_0x7a01('0x1a')](_0x7a01('0x1b'));logger[_0x7a01('0x1a')](_0x7a01('0x4b'),_0x544850['id']);}})[_0x7a01('0x4f')](function(_0x51ad5f){logger[_0x7a01('0x50')]('['+_0x23fb0f[_0x7a01('0x58')][_0x7a01('0x59')]()+']',JSON[_0x7a01('0x31')](_0x51ad5f));});};
\ No newline at end of file
+var _0x5d0d=['mapValues','keyBy','%s/api/v2/tickets','remoteUri','POST','then','%s/api/v2/agents','find','contact','email','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/contacts','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','toString','base64','debug','GET','map','string','type','nameField','customField','toLowerCase','content','picklist','idField','variableName','push','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','error','stringify','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','catch','unmanaged','lastevent','toUpperCase','lodash','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','defaults','localhost','socket.io-emitter','redis','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','getString','Subjects','<br>','name','Fields','custom_fields'];(function(_0x307e50,_0x35f0c2){var _0x352074=function(_0x36db65){while(--_0x36db65){_0x307e50['push'](_0x307e50['shift']());}};_0x352074(++_0x35f0c2);}(_0x5d0d,0x1b7));var _0xd5d0=function(_0x1b4b23,_0x5dd6d6){_0x1b4b23=_0x1b4b23-0x0;var _0x2a325b=_0x5d0d[_0x1b4b23];return _0x2a325b;};'use strict';var _=require(_0xd5d0('0x0'));var rp=require('request-promise');var md5=require(_0xd5d0('0x1'));var util=require(_0xd5d0('0x2'));var Redis=require(_0xd5d0('0x3'));var intUtil=require(_0xd5d0('0x4'));var config=require(_0xd5d0('0x5'));var logger=require(_0xd5d0('0x6'))(_0xd5d0('0x7'));config['redis']=_[_0xd5d0('0x8')](config['redis'],{'host':_0xd5d0('0x9'),'port':0x18eb});var io=require(_0xd5d0('0xa'))(new Redis(config[_0xd5d0('0xb')]));var headers={'Content-Type':_0xd5d0('0xc'),'Accept':'application/json'};function emit(_0x5223e2,_0x23e1d8,_0x24dcf1){io['to'](_0x5223e2)[_0xd5d0('0xd')](_0x23e1d8,_0x24dcf1);}function getTicket(_0x29ebc4,_0x2295f3,_0x3fffe9,_0x2dcfad,_0x3e2cd6){logger[_0xd5d0('0xe')](_0xd5d0('0xf'));var _0x13e580=_[_0xd5d0('0x10')]({'responder_id':_0x2295f3['id'],'requester_id':_0x3fffe9['id'],'name':util[_0xd5d0('0x11')](_0xd5d0('0x12'),_0x3e2cd6[_0xd5d0('0x13')]),'phone':_0x3e2cd6['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xd5d0('0x14')](_0x2dcfad[_0xd5d0('0x15')],_0x3e2cd6,'\x20'),'description':intUtil[_0xd5d0('0x14')](_0x2dcfad['Descriptions'],_0x3e2cd6,_0xd5d0('0x16')),'tags':getTags(_0x2dcfad['Tags'],_0xd5d0('0x17'))},getCustomFields(_0x2dcfad[_0xd5d0('0x18')],_0x3e2cd6));_0x13e580[_0xd5d0('0x19')]=_[_0xd5d0('0x1a')](_[_0xd5d0('0x1b')](_0x13e580[_0xd5d0('0x19')],'id'),'value');return request({'uri':util[_0xd5d0('0x11')](_0xd5d0('0x1c'),_0x29ebc4[_0xd5d0('0x1d')]),'method':_0xd5d0('0x1e'),'body':_0x13e580})[_0xd5d0('0x1f')](function(_0x4d0cff){logger['info']('Ticket\x20created!');return _0x4d0cff;});}function getUser(_0x22e014,_0x329b39){if(intUtil['validateEmail'](_0x329b39)){return request({'uri':util[_0xd5d0('0x11')](_0xd5d0('0x20'),_0x22e014[_0xd5d0('0x1d')]),'qs':{'email':_0x329b39}})[_0xd5d0('0x1f')](function(_0x3b4e6e){if(_0x3b4e6e['length']){logger[_0xd5d0('0xe')]('Agent\x20found!');return _[_0xd5d0('0x21')](_0x3b4e6e,function(_0x5695d8){return _0x5695d8[_0xd5d0('0x22')][_0xd5d0('0x23')]===_0x329b39;});}else{logger[_0xd5d0('0xe')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xd5d0('0x11')](_0xd5d0('0x24'),_0x22e014[_0xd5d0('0x1d')])})[_0xd5d0('0x1f')](function(_0x2e6003){logger[_0xd5d0('0xe')](_0xd5d0('0x25'));return _0x2e6003;});}});}else{logger[_0xd5d0('0xe')](_0xd5d0('0x26'));return request({'uri':util[_0xd5d0('0x11')](_0xd5d0('0x24'),_0x22e014[_0xd5d0('0x1d')])})[_0xd5d0('0x1f')](function(_0x10e716){logger[_0xd5d0('0xe')](_0xd5d0('0x25'));return _0x10e716;});}}function getEndUser(_0x372abe,_0x5b0c4e,_0x51b52a){logger[_0xd5d0('0xe')]('Searching\x20enduser\x20with\x20phone',_0x51b52a);return request({'uri':util['format'](_0xd5d0('0x27'),_0x372abe[_0xd5d0('0x1d')]),'qs':{'phone':_0x51b52a}})['then'](function(_0xfbf71c){if(_0xfbf71c[_0xd5d0('0x28')]){logger[_0xd5d0('0xe')](_0xd5d0('0x29'));return _[_0xd5d0('0x21')](_0xfbf71c,{'phone':_0x51b52a});}else{logger[_0xd5d0('0xe')](_0xd5d0('0x2a'));return request({'uri':util[_0xd5d0('0x11')](_0xd5d0('0x27'),_0x372abe[_0xd5d0('0x1d')]),'method':_0xd5d0('0x1e'),'body':{'name':_0x5b0c4e,'phone':_0x51b52a}})[_0xd5d0('0x1f')](function(_0x328b4e){logger[_0xd5d0('0xe')](_0xd5d0('0x2b'));return _0x328b4e;});}});}function getAuth(_0x461f0a){return util[_0xd5d0('0x11')](_0xd5d0('0x2c'),new Buffer(_0x461f0a[_0xd5d0('0x2d')]+':X')[_0xd5d0('0x2e')](_0xd5d0('0x2f')));}function request(_0x71dca7){logger[_0xd5d0('0x30')]('[HTTP]',JSON['stringify'](_0x71dca7));return rp(_[_0xd5d0('0x8')](_0x71dca7,{'method':_0xd5d0('0x31'),'headers':headers,'json':!![]}));}function getTags(_0x2b11de,_0x5cc533){var _0x1baa56=[];if(_0x2b11de&&_0x2b11de['length']>0x0){_0x1baa56=_[_0xd5d0('0x32')](_0x2b11de,_0x5cc533);}return _0x1baa56;}function getCustomFields(_0x268d91,_0xb2eefd){var _0x461e0a=[];var _0x131b7a={'custom_fields':[]};if(_0x268d91['length']>0x0){_['forEach'](_0x268d91,function(_0x178886){if(_['includes']([_0xd5d0('0x33'),'picklist'],_0x178886[_0xd5d0('0x34')])&&_0x178886[_0xd5d0('0x35')]&&!_0x178886[_0xd5d0('0x36')]){_0x131b7a[_0x178886[_0xd5d0('0x35')][_0xd5d0('0x37')]()]=_0x178886[_0xd5d0('0x38')][_0xd5d0('0x2e')]();}else if(_['includes']([_0xd5d0('0x33'),_0xd5d0('0x39')],_0x178886[_0xd5d0('0x34')])&&_0x178886[_0xd5d0('0x3a')]&&_0x178886[_0xd5d0('0x36')]){_0x131b7a['custom_fields']['push']({'id':_0x178886[_0xd5d0('0x3a')],'value':_0x178886[_0xd5d0('0x38')]['toString']()});}else if(_0x178886['type']==='variable'&&_0x178886[_0xd5d0('0x3b')]&&_0x178886[_0xd5d0('0x3a')]&&_0x178886[_0xd5d0('0x36')]){_0xb2eefd[_0x178886[_0xd5d0('0x3b')]]&&_0x131b7a[_0xd5d0('0x19')][_0xd5d0('0x3c')]({'id':_0x178886[_0xd5d0('0x3a')],'value':_0xb2eefd[_0x178886[_0xd5d0('0x3b')]]['toString']()});}else if(_0x178886[_0xd5d0('0x34')]==='customVariable'&&_0x178886[_0xd5d0('0x3d')]&&_0x178886[_0xd5d0('0x3d')][_0xd5d0('0x17')]&&_0x178886[_0xd5d0('0x3a')]&&_0x178886[_0xd5d0('0x36')]){_0xb2eefd[_0x178886[_0xd5d0('0x3d')][_0xd5d0('0x17')]['toLowerCase']()]&&_0x131b7a[_0xd5d0('0x19')][_0xd5d0('0x3c')]({'id':_0x178886['idField'],'value':_0xb2eefd[_0x178886[_0xd5d0('0x3d')]['name'][_0xd5d0('0x37')]()][_0xd5d0('0x2e')]()});}});}return _0x131b7a;}exports[_0xd5d0('0x3e')]=function(_0x111380,_0x23d78c,_0x2b2708,_0x4e795c,_0x5554f0,_0x3fc7d3){var _0x18c20e,_0x479e45;_0x3fc7d3['remoteUri']=intUtil[_0xd5d0('0x3f')](_0x3fc7d3['remoteUri']);_0x3fc7d3[_0xd5d0('0x40')]=intUtil[_0xd5d0('0x3f')](_0x3fc7d3['serverUrl']);if(_0x5554f0&&_0x5554f0[_0xd5d0('0x41')]){logger[_0xd5d0('0xe')](_0xd5d0('0x42'),'Recording\x20is\x20enabled!');_0x23d78c[_0xd5d0('0x43')]=util[_0xd5d0('0x11')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3fc7d3['serverUrl'],_0x23d78c[_0xd5d0('0x44')],md5(_0x23d78c[_0xd5d0('0x44')]));}else{_0x23d78c[_0xd5d0('0x43')]='';}headers[_0xd5d0('0x45')]=getAuth(_0x3fc7d3);return getUser(_0x3fc7d3,_0x4e795c[_0xd5d0('0x23')])[_0xd5d0('0x1f')](function(_0x1682c4){_0x18c20e=_0x1682c4;logger[_0xd5d0('0xe')](_0xd5d0('0x46'),_0x18c20e['id']);return getEndUser(_0x3fc7d3,_0x23d78c[_0xd5d0('0x13')],_0x23d78c[_0xd5d0('0x47')]);})[_0xd5d0('0x1f')](function(_0x1eb7e9){_0x479e45=_0x1eb7e9;logger[_0xd5d0('0xe')](_0xd5d0('0x48'),_0x479e45['id']);return getTicket(_0x3fc7d3,_0x18c20e,_0x479e45,_0x2b2708,_0x23d78c);})['then'](function(_0x5d2166){if(_0x5d2166&&_0x5d2166['id']){logger[_0xd5d0('0xe')](_0xd5d0('0x49'));logger[_0xd5d0('0xe')](_0xd5d0('0x4a'),_0x5d2166['id']);logger['info'](_0xd5d0('0x42'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xd5d0('0x11')](_0xd5d0('0x4b'),_0x4e795c[_0xd5d0('0x17')]),_0xd5d0('0x4c'),{'uri':util[_0xd5d0('0x11')](_0xd5d0('0x4d'),_0x3fc7d3['remoteUri'],_0x5d2166['id'])});}})['catch'](function(_0x2fbf6f){logger[_0xd5d0('0x4e')]('[QUEUE]',JSON[_0xd5d0('0x4f')](_0x2fbf6f));});};exports[_0xd5d0('0x50')]=function(_0x3234a7,_0x2a6082,_0x123ffb,_0x182a64,_0xabcdc3,_0x1263be,_0x400080){var _0x5f3ec8,_0x3af14c;_0x1263be[_0xd5d0('0x1d')]=intUtil[_0xd5d0('0x3f')](_0x1263be[_0xd5d0('0x1d')]);_0x1263be['serverUrl']=intUtil[_0xd5d0('0x3f')](_0x1263be[_0xd5d0('0x40')]);if(_0x400080&&_0x400080[_0xd5d0('0x51')]&&_0x400080['recordingFormat']!==_0xd5d0('0x52')){logger[_0xd5d0('0xe')](_0xd5d0('0x53'),_0xd5d0('0x54'));_0x2a6082[_0xd5d0('0x43')]=util[_0xd5d0('0x11')](_0xd5d0('0x55'),_0x1263be[_0xd5d0('0x40')],_0x2a6082[_0xd5d0('0x44')],md5(_0x2a6082[_0xd5d0('0x44')]));}headers[_0xd5d0('0x45')]=getAuth(_0x1263be);return getUser(_0x1263be,_0x182a64[_0xd5d0('0x23')])['then'](function(_0x5d8926){_0x5f3ec8=_0x5d8926;logger[_0xd5d0('0xe')](_0xd5d0('0x46'),_0x5f3ec8['id']);return getEndUser(_0x1263be,_0x2a6082[_0xd5d0('0x56')],_0x2a6082[_0xd5d0('0x57')]);})[_0xd5d0('0x1f')](function(_0x50921e){_0x3af14c=_0x50921e;logger['info'](_0xd5d0('0x48'),_0x3af14c['id']);return getTicket(_0x1263be,_0x5f3ec8,_0x3af14c,_0x123ffb,_0x2a6082);})[_0xd5d0('0x1f')](function(_0x18b15d){if(_0x18b15d&&_0x18b15d['id']){logger[_0xd5d0('0xe')]('Ticket\x20created!');logger['info'](_0xd5d0('0x4a'),_0x18b15d['id']);logger[_0xd5d0('0xe')]('[OUTBOUND]',_0xd5d0('0x58'));emit(util[_0xd5d0('0x11')]('user:%s',_0x182a64['name']),_0xd5d0('0x4c'),{'uri':util[_0xd5d0('0x11')](_0xd5d0('0x4d'),_0x1263be[_0xd5d0('0x1d')],_0x18b15d['id'])});}})[_0xd5d0('0x59')](function(_0x3e4563){logger[_0xd5d0('0x4e')](_0xd5d0('0x53'),JSON[_0xd5d0('0x4f')](_0x3e4563));});};exports[_0xd5d0('0x5a')]=function(_0x34ae94,_0x26d644,_0xb3cb82,_0x59df7f,_0x1e91a6,_0x524e28){var _0x10e5b1,_0x162e75;_0x524e28['remoteUri']=intUtil[_0xd5d0('0x3f')](_0x524e28[_0xd5d0('0x1d')]);_0x524e28[_0xd5d0('0x40')]=intUtil[_0xd5d0('0x3f')](_0x524e28[_0xd5d0('0x40')]);if(_0x1e91a6&&_0x1e91a6[_0xd5d0('0x41')]){logger[_0xd5d0('0xe')]('['+_0x26d644[_0xd5d0('0x5b')][_0xd5d0('0x5c')]()+']',_0xd5d0('0x54'));_0x26d644['recordingURL']=util[_0xd5d0('0x11')](_0xd5d0('0x55'),_0x524e28[_0xd5d0('0x40')],_0x26d644[_0xd5d0('0x44')],md5(_0x26d644['uniqueid']));}else{_0x26d644[_0xd5d0('0x43')]='';}headers[_0xd5d0('0x45')]=getAuth(_0x524e28);return getUser(_0x524e28,'')[_0xd5d0('0x1f')](function(_0x2eec77){_0x10e5b1=_0x2eec77;logger[_0xd5d0('0xe')]('The\x20User\x20ID\x20is:',_0x10e5b1['id']);return getEndUser(_0x524e28,_0x26d644[_0xd5d0('0x13')],_0x26d644['calleridnum']);})['then'](function(_0x1481a1){_0x162e75=_0x1481a1;logger[_0xd5d0('0xe')](_0xd5d0('0x48'),_0x162e75['id']);return getTicket(_0x524e28,_0x10e5b1,_0x162e75,_0xb3cb82,_0x26d644);})[_0xd5d0('0x1f')](function(_0x239aca){if(_0x239aca){logger[_0xd5d0('0xe')](_0xd5d0('0x49'));logger['info'](_0xd5d0('0x4a'),_0x239aca['id']);}})[_0xd5d0('0x59')](function(_0x11654c){logger[_0xd5d0('0x4e')]('['+_0x26d644[_0xd5d0('0x5b')][_0xd5d0('0x5c')]()+']',JSON['stringify'](_0x11654c));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff