Built motion from commit e0fa946e.|2.6.5
[motion2.git] / server / services / ami / trigger / integration / freshdesk.js
index 44c6712..1a88226 100644 (file)
@@ -15,4 +15,4 @@
 // * treaties. The SOFTWARE PRODUCT is licensed, not sold.                        *
 // *                                                                       *
 // *************************************************************************
-var _0xfea7=['POST','validateEmail','then','length','contact','email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','base64','[HTTP]','stringify','defaults','GET','map','includes','string','picklist','type','nameField','customField','toLowerCase','toString','idField','push','content','variable','variableName','Variable','queue','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','catch','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','error','unmanaged','lastevent','toUpperCase','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','redis','localhost','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','getString','Subjects','Tags','name','custom_fields','mapValues','value','%s/api/v2/tickets','remoteUri'];(function(_0x3dd15e,_0x1f0015){var _0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0xfea7,0x1b5));var _0x7fea=function(_0x5b7e27,_0x36fb5a){_0x5b7e27=_0x5b7e27-0x0;var _0xbfe91f=_0xfea7[_0x5b7e27];return _0xbfe91f;};'use strict';var _=require(_0x7fea('0x0'));var rp=require(_0x7fea('0x1'));var md5=require(_0x7fea('0x2'));var util=require(_0x7fea('0x3'));var Redis=require(_0x7fea('0x4'));var intUtil=require(_0x7fea('0x5'));var config=require(_0x7fea('0x6'));var logger=require(_0x7fea('0x7'))(_0x7fea('0x8'));config[_0x7fea('0x9')]=_['defaults'](config['redis'],{'host':_0x7fea('0xa'),'port':0x18eb});var io=require(_0x7fea('0xb'))(new Redis(config[_0x7fea('0x9')]));var headers={'Content-Type':_0x7fea('0xc'),'Accept':'application/json'};function emit(_0x2e5ac4,_0x17149c,_0x448abc){io['to'](_0x2e5ac4)[_0x7fea('0xd')](_0x17149c,_0x448abc);}function getTicket(_0x478dac,_0x2934fc,_0x589b04,_0x596124,_0x54e582){logger[_0x7fea('0xe')](_0x7fea('0xf'));var _0x4d17df=_[_0x7fea('0x10')]({'responder_id':_0x2934fc['id'],'requester_id':_0x589b04['id'],'name':util[_0x7fea('0x11')](_0x7fea('0x12'),_0x54e582['calleridname']),'phone':_0x54e582['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x7fea('0x13')](_0x596124[_0x7fea('0x14')],_0x54e582,'\x20'),'description':intUtil['getString'](_0x596124['Descriptions'],_0x54e582,'<br>'),'tags':getTags(_0x596124[_0x7fea('0x15')],_0x7fea('0x16'))},getCustomFields(_0x596124['Fields'],_0x54e582));_0x4d17df[_0x7fea('0x17')]=_[_0x7fea('0x18')](_['keyBy'](_0x4d17df['custom_fields'],'id'),_0x7fea('0x19'));return request({'uri':util[_0x7fea('0x11')](_0x7fea('0x1a'),_0x478dac[_0x7fea('0x1b')]),'method':_0x7fea('0x1c'),'body':_0x4d17df})['then'](function(_0x4017a6){logger[_0x7fea('0xe')]('Ticket\x20created!');return _0x4017a6;});}function getUser(_0x4eecaf,_0x1807c0){if(intUtil[_0x7fea('0x1d')](_0x1807c0)){return request({'uri':util[_0x7fea('0x11')]('%s/api/v2/agents',_0x4eecaf[_0x7fea('0x1b')]),'qs':{'email':_0x1807c0}})[_0x7fea('0x1e')](function(_0x408c3d){if(_0x408c3d[_0x7fea('0x1f')]){logger[_0x7fea('0xe')]('Agent\x20found!');return _['find'](_0x408c3d,function(_0x4a2a28){return _0x4a2a28[_0x7fea('0x20')][_0x7fea('0x21')]===_0x1807c0;});}else{logger['info'](_0x7fea('0x22'));return request({'uri':util[_0x7fea('0x11')](_0x7fea('0x23'),_0x4eecaf[_0x7fea('0x1b')])})[_0x7fea('0x1e')](function(_0x3d7ffc){logger['info'](_0x7fea('0x24'));return _0x3d7ffc;});}});}else{logger['info']('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x7fea('0x11')](_0x7fea('0x23'),_0x4eecaf[_0x7fea('0x1b')])})[_0x7fea('0x1e')](function(_0x59365a){logger['info']('Admin\x20account\x20selected.');return _0x59365a;});}}function getEndUser(_0x2432a3,_0x270beb,_0x4b837e){logger[_0x7fea('0xe')](_0x7fea('0x25'),_0x4b837e);return request({'uri':util[_0x7fea('0x11')](_0x7fea('0x26'),_0x2432a3[_0x7fea('0x1b')]),'qs':{'phone':_0x4b837e}})[_0x7fea('0x1e')](function(_0x2b5360){if(_0x2b5360[_0x7fea('0x1f')]){logger[_0x7fea('0xe')]('Enduser\x20found!');return _['find'](_0x2b5360,{'phone':_0x4b837e});}else{logger[_0x7fea('0xe')](_0x7fea('0x27'));return request({'uri':util[_0x7fea('0x11')](_0x7fea('0x26'),_0x2432a3[_0x7fea('0x1b')]),'method':'POST','body':{'name':_0x270beb,'phone':_0x4b837e}})['then'](function(_0x114290){logger[_0x7fea('0xe')](_0x7fea('0x28'));return _0x114290;});}});}function getAuth(_0x270abf){return util['format'](_0x7fea('0x29'),new Buffer(_0x270abf[_0x7fea('0x2a')]+':X')['toString'](_0x7fea('0x2b')));}function request(_0x18c9fb){logger['debug'](_0x7fea('0x2c'),JSON[_0x7fea('0x2d')](_0x18c9fb));return rp(_[_0x7fea('0x2e')](_0x18c9fb,{'method':_0x7fea('0x2f'),'headers':headers,'json':!![]}));}function getTags(_0x2d9c5a,_0x283a26){var _0x5e7d64=[];if(_0x2d9c5a&&_0x2d9c5a['length']>0x0){_0x5e7d64=_[_0x7fea('0x30')](_0x2d9c5a,_0x283a26);}return _0x5e7d64;}function getCustomFields(_0x4c2621,_0x37c8c5){var _0x59739a=[];var _0x3eb9f4={'custom_fields':[]};if(_0x4c2621[_0x7fea('0x1f')]>0x0){_['forEach'](_0x4c2621,function(_0x3dc7a8){if(_[_0x7fea('0x31')]([_0x7fea('0x32'),_0x7fea('0x33')],_0x3dc7a8[_0x7fea('0x34')])&&_0x3dc7a8[_0x7fea('0x35')]&&!_0x3dc7a8[_0x7fea('0x36')]){_0x3eb9f4[_0x3dc7a8[_0x7fea('0x35')][_0x7fea('0x37')]()]=_0x3dc7a8['content'][_0x7fea('0x38')]();}else if(_[_0x7fea('0x31')]([_0x7fea('0x32'),_0x7fea('0x33')],_0x3dc7a8[_0x7fea('0x34')])&&_0x3dc7a8[_0x7fea('0x39')]&&_0x3dc7a8['customField']){_0x3eb9f4[_0x7fea('0x17')][_0x7fea('0x3a')]({'id':_0x3dc7a8[_0x7fea('0x39')],'value':_0x3dc7a8[_0x7fea('0x3b')][_0x7fea('0x38')]()});}else if(_0x3dc7a8[_0x7fea('0x34')]===_0x7fea('0x3c')&&_0x3dc7a8[_0x7fea('0x3d')]&&_0x3dc7a8[_0x7fea('0x39')]&&_0x3dc7a8[_0x7fea('0x36')]){_0x37c8c5[_0x3dc7a8[_0x7fea('0x3d')]]&&_0x3eb9f4['custom_fields'][_0x7fea('0x3a')]({'id':_0x3dc7a8['idField'],'value':_0x37c8c5[_0x3dc7a8[_0x7fea('0x3d')]][_0x7fea('0x38')]()});}else if(_0x3dc7a8[_0x7fea('0x34')]==='customVariable'&&_0x3dc7a8[_0x7fea('0x3e')]&&_0x3dc7a8[_0x7fea('0x3e')][_0x7fea('0x16')]&&_0x3dc7a8['idField']&&_0x3dc7a8[_0x7fea('0x36')]){_0x37c8c5[_0x3dc7a8[_0x7fea('0x3e')][_0x7fea('0x16')][_0x7fea('0x37')]()]&&_0x3eb9f4[_0x7fea('0x17')][_0x7fea('0x3a')]({'id':_0x3dc7a8['idField'],'value':_0x37c8c5[_0x3dc7a8[_0x7fea('0x3e')][_0x7fea('0x16')][_0x7fea('0x37')]()]['toString']()});}});}return _0x3eb9f4;}exports[_0x7fea('0x3f')]=function(_0x55d427,_0x49edab,_0x3a9a4c,_0x293869,_0x466c8a,_0xd6eba0){var _0x3de08a,_0x518332;_0xd6eba0['remoteUri']=intUtil['stripTrailingSlash'](_0xd6eba0[_0x7fea('0x1b')]);_0xd6eba0[_0x7fea('0x40')]=intUtil[_0x7fea('0x41')](_0xd6eba0[_0x7fea('0x40')]);if(_0x466c8a&&_0x466c8a[_0x7fea('0x42')]){logger[_0x7fea('0xe')](_0x7fea('0x43'),_0x7fea('0x44'));_0x49edab[_0x7fea('0x45')]=util[_0x7fea('0x11')](_0x7fea('0x46'),_0xd6eba0['serverUrl'],_0x49edab[_0x7fea('0x47')],md5(_0x49edab[_0x7fea('0x47')]));}else{_0x49edab[_0x7fea('0x45')]='';}headers[_0x7fea('0x48')]=getAuth(_0xd6eba0);return getUser(_0xd6eba0,_0x293869[_0x7fea('0x21')])['then'](function(_0x98cdc8){_0x3de08a=_0x98cdc8;logger[_0x7fea('0xe')](_0x7fea('0x49'),_0x3de08a['id']);return getEndUser(_0xd6eba0,_0x49edab[_0x7fea('0x4a')],_0x49edab[_0x7fea('0x4b')]);})[_0x7fea('0x1e')](function(_0x44775a){_0x518332=_0x44775a;logger[_0x7fea('0xe')](_0x7fea('0x4c'),_0x518332['id']);return getTicket(_0xd6eba0,_0x3de08a,_0x518332,_0x3a9a4c,_0x49edab);})[_0x7fea('0x1e')](function(_0x2b074b){if(_0x2b074b&&_0x2b074b['id']){logger[_0x7fea('0xe')](_0x7fea('0x4d'));logger[_0x7fea('0xe')](_0x7fea('0x4e'),_0x2b074b['id']);logger[_0x7fea('0xe')](_0x7fea('0x43'),_0x7fea('0x4f'));emit(util[_0x7fea('0x11')](_0x7fea('0x50'),_0x293869['name']),_0x7fea('0x51'),{'uri':util[_0x7fea('0x11')]('%s/helpdesk/tickets/%d',_0xd6eba0[_0x7fea('0x1b')],_0x2b074b['id'])});}})[_0x7fea('0x52')](function(_0x1692b5){logger['error'](_0x7fea('0x43'),JSON[_0x7fea('0x2d')](_0x1692b5));});};exports[_0x7fea('0x53')]=function(_0x1f1c74,_0x40a8ec,_0x4afc42,_0x546404,_0x2c6f2a,_0x2d83eb,_0x502815){var _0x5a3b4c,_0x3cdcea;_0x2d83eb[_0x7fea('0x1b')]=intUtil[_0x7fea('0x41')](_0x2d83eb['remoteUri']);_0x2d83eb[_0x7fea('0x40')]=intUtil[_0x7fea('0x41')](_0x2d83eb[_0x7fea('0x40')]);if(_0x502815&&_0x502815[_0x7fea('0x54')]&&_0x502815['recordingFormat']!==_0x7fea('0x55')){logger[_0x7fea('0xe')](_0x7fea('0x56'),'Recording\x20is\x20enabled!');_0x40a8ec['recordingURL']=util[_0x7fea('0x11')](_0x7fea('0x46'),_0x2d83eb[_0x7fea('0x40')],_0x40a8ec[_0x7fea('0x47')],md5(_0x40a8ec[_0x7fea('0x47')]));}headers[_0x7fea('0x48')]=getAuth(_0x2d83eb);return getUser(_0x2d83eb,_0x546404[_0x7fea('0x21')])[_0x7fea('0x1e')](function(_0x3f482a){_0x5a3b4c=_0x3f482a;logger[_0x7fea('0xe')](_0x7fea('0x49'),_0x5a3b4c['id']);return getEndUser(_0x2d83eb,_0x40a8ec[_0x7fea('0x57')],_0x40a8ec[_0x7fea('0x58')]);})['then'](function(_0x2ec18b){_0x3cdcea=_0x2ec18b;logger[_0x7fea('0xe')]('The\x20Enduser\x20ID\x20is:',_0x3cdcea['id']);return getTicket(_0x2d83eb,_0x5a3b4c,_0x3cdcea,_0x4afc42,_0x40a8ec);})[_0x7fea('0x1e')](function(_0x59e8bf){if(_0x59e8bf&&_0x59e8bf['id']){logger[_0x7fea('0xe')](_0x7fea('0x4d'));logger[_0x7fea('0xe')](_0x7fea('0x4e'),_0x59e8bf['id']);logger[_0x7fea('0xe')](_0x7fea('0x56'),_0x7fea('0x4f'));emit(util[_0x7fea('0x11')](_0x7fea('0x50'),_0x546404[_0x7fea('0x16')]),_0x7fea('0x51'),{'uri':util[_0x7fea('0x11')]('%s/helpdesk/tickets/%d',_0x2d83eb[_0x7fea('0x1b')],_0x59e8bf['id'])});}})[_0x7fea('0x52')](function(_0x389c5d){logger[_0x7fea('0x59')](_0x7fea('0x56'),JSON['stringify'](_0x389c5d));});};exports[_0x7fea('0x5a')]=function(_0x49af11,_0x1d3f64,_0x5c8faa,_0x312841,_0x1aefb9,_0x1d12e2){var _0x2d7abc,_0x52aa4b;_0x1d12e2[_0x7fea('0x1b')]=intUtil[_0x7fea('0x41')](_0x1d12e2['remoteUri']);_0x1d12e2[_0x7fea('0x40')]=intUtil['stripTrailingSlash'](_0x1d12e2[_0x7fea('0x40')]);if(_0x1aefb9&&_0x1aefb9['monitor_format']){logger[_0x7fea('0xe')]('['+_0x1d3f64[_0x7fea('0x5b')][_0x7fea('0x5c')]()+']',_0x7fea('0x44'));_0x1d3f64[_0x7fea('0x45')]=util[_0x7fea('0x11')](_0x7fea('0x46'),_0x1d12e2['serverUrl'],_0x1d3f64[_0x7fea('0x47')],md5(_0x1d3f64['uniqueid']));}else{_0x1d3f64['recordingURL']='';}headers[_0x7fea('0x48')]=getAuth(_0x1d12e2);return getUser(_0x1d12e2,'')[_0x7fea('0x1e')](function(_0x50c646){_0x2d7abc=_0x50c646;logger[_0x7fea('0xe')]('The\x20User\x20ID\x20is:',_0x2d7abc['id']);return getEndUser(_0x1d12e2,_0x1d3f64[_0x7fea('0x4a')],_0x1d3f64[_0x7fea('0x4b')]);})[_0x7fea('0x1e')](function(_0x4d561b){_0x52aa4b=_0x4d561b;logger[_0x7fea('0xe')](_0x7fea('0x4c'),_0x52aa4b['id']);return getTicket(_0x1d12e2,_0x2d7abc,_0x52aa4b,_0x5c8faa,_0x1d3f64);})['then'](function(_0x4e0988){if(_0x4e0988){logger[_0x7fea('0xe')](_0x7fea('0x4d'));logger[_0x7fea('0xe')]('The\x20Ticket\x20ID\x20is:',_0x4e0988['id']);}})[_0x7fea('0x52')](function(_0x142113){logger[_0x7fea('0x59')]('['+_0x1d3f64[_0x7fea('0x5b')][_0x7fea('0x5c')]()+']',JSON[_0x7fea('0x2d')](_0x142113));});};
\ No newline at end of file
+var _0x5d0d=['mapValues','keyBy','%s/api/v2/tickets','remoteUri','POST','then','%s/api/v2/agents','find','contact','email','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/contacts','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','toString','base64','debug','GET','map','string','type','nameField','customField','toLowerCase','content','picklist','idField','variableName','push','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','error','stringify','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','catch','unmanaged','lastevent','toUpperCase','lodash','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','defaults','localhost','socket.io-emitter','redis','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','getString','Subjects','<br>','name','Fields','custom_fields'];(function(_0x307e50,_0x35f0c2){var _0x352074=function(_0x36db65){while(--_0x36db65){_0x307e50['push'](_0x307e50['shift']());}};_0x352074(++_0x35f0c2);}(_0x5d0d,0x1b7));var _0xd5d0=function(_0x1b4b23,_0x5dd6d6){_0x1b4b23=_0x1b4b23-0x0;var _0x2a325b=_0x5d0d[_0x1b4b23];return _0x2a325b;};'use strict';var _=require(_0xd5d0('0x0'));var rp=require('request-promise');var md5=require(_0xd5d0('0x1'));var util=require(_0xd5d0('0x2'));var Redis=require(_0xd5d0('0x3'));var intUtil=require(_0xd5d0('0x4'));var config=require(_0xd5d0('0x5'));var logger=require(_0xd5d0('0x6'))(_0xd5d0('0x7'));config['redis']=_[_0xd5d0('0x8')](config['redis'],{'host':_0xd5d0('0x9'),'port':0x18eb});var io=require(_0xd5d0('0xa'))(new Redis(config[_0xd5d0('0xb')]));var headers={'Content-Type':_0xd5d0('0xc'),'Accept':'application/json'};function emit(_0x5223e2,_0x23e1d8,_0x24dcf1){io['to'](_0x5223e2)[_0xd5d0('0xd')](_0x23e1d8,_0x24dcf1);}function getTicket(_0x29ebc4,_0x2295f3,_0x3fffe9,_0x2dcfad,_0x3e2cd6){logger[_0xd5d0('0xe')](_0xd5d0('0xf'));var _0x13e580=_[_0xd5d0('0x10')]({'responder_id':_0x2295f3['id'],'requester_id':_0x3fffe9['id'],'name':util[_0xd5d0('0x11')](_0xd5d0('0x12'),_0x3e2cd6[_0xd5d0('0x13')]),'phone':_0x3e2cd6['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xd5d0('0x14')](_0x2dcfad[_0xd5d0('0x15')],_0x3e2cd6,'\x20'),'description':intUtil[_0xd5d0('0x14')](_0x2dcfad['Descriptions'],_0x3e2cd6,_0xd5d0('0x16')),'tags':getTags(_0x2dcfad['Tags'],_0xd5d0('0x17'))},getCustomFields(_0x2dcfad[_0xd5d0('0x18')],_0x3e2cd6));_0x13e580[_0xd5d0('0x19')]=_[_0xd5d0('0x1a')](_[_0xd5d0('0x1b')](_0x13e580[_0xd5d0('0x19')],'id'),'value');return request({'uri':util[_0xd5d0('0x11')](_0xd5d0('0x1c'),_0x29ebc4[_0xd5d0('0x1d')]),'method':_0xd5d0('0x1e'),'body':_0x13e580})[_0xd5d0('0x1f')](function(_0x4d0cff){logger['info']('Ticket\x20created!');return _0x4d0cff;});}function getUser(_0x22e014,_0x329b39){if(intUtil['validateEmail'](_0x329b39)){return request({'uri':util[_0xd5d0('0x11')](_0xd5d0('0x20'),_0x22e014[_0xd5d0('0x1d')]),'qs':{'email':_0x329b39}})[_0xd5d0('0x1f')](function(_0x3b4e6e){if(_0x3b4e6e['length']){logger[_0xd5d0('0xe')]('Agent\x20found!');return _[_0xd5d0('0x21')](_0x3b4e6e,function(_0x5695d8){return _0x5695d8[_0xd5d0('0x22')][_0xd5d0('0x23')]===_0x329b39;});}else{logger[_0xd5d0('0xe')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xd5d0('0x11')](_0xd5d0('0x24'),_0x22e014[_0xd5d0('0x1d')])})[_0xd5d0('0x1f')](function(_0x2e6003){logger[_0xd5d0('0xe')](_0xd5d0('0x25'));return _0x2e6003;});}});}else{logger[_0xd5d0('0xe')](_0xd5d0('0x26'));return request({'uri':util[_0xd5d0('0x11')](_0xd5d0('0x24'),_0x22e014[_0xd5d0('0x1d')])})[_0xd5d0('0x1f')](function(_0x10e716){logger[_0xd5d0('0xe')](_0xd5d0('0x25'));return _0x10e716;});}}function getEndUser(_0x372abe,_0x5b0c4e,_0x51b52a){logger[_0xd5d0('0xe')]('Searching\x20enduser\x20with\x20phone',_0x51b52a);return request({'uri':util['format'](_0xd5d0('0x27'),_0x372abe[_0xd5d0('0x1d')]),'qs':{'phone':_0x51b52a}})['then'](function(_0xfbf71c){if(_0xfbf71c[_0xd5d0('0x28')]){logger[_0xd5d0('0xe')](_0xd5d0('0x29'));return _[_0xd5d0('0x21')](_0xfbf71c,{'phone':_0x51b52a});}else{logger[_0xd5d0('0xe')](_0xd5d0('0x2a'));return request({'uri':util[_0xd5d0('0x11')](_0xd5d0('0x27'),_0x372abe[_0xd5d0('0x1d')]),'method':_0xd5d0('0x1e'),'body':{'name':_0x5b0c4e,'phone':_0x51b52a}})[_0xd5d0('0x1f')](function(_0x328b4e){logger[_0xd5d0('0xe')](_0xd5d0('0x2b'));return _0x328b4e;});}});}function getAuth(_0x461f0a){return util[_0xd5d0('0x11')](_0xd5d0('0x2c'),new Buffer(_0x461f0a[_0xd5d0('0x2d')]+':X')[_0xd5d0('0x2e')](_0xd5d0('0x2f')));}function request(_0x71dca7){logger[_0xd5d0('0x30')]('[HTTP]',JSON['stringify'](_0x71dca7));return rp(_[_0xd5d0('0x8')](_0x71dca7,{'method':_0xd5d0('0x31'),'headers':headers,'json':!![]}));}function getTags(_0x2b11de,_0x5cc533){var _0x1baa56=[];if(_0x2b11de&&_0x2b11de['length']>0x0){_0x1baa56=_[_0xd5d0('0x32')](_0x2b11de,_0x5cc533);}return _0x1baa56;}function getCustomFields(_0x268d91,_0xb2eefd){var _0x461e0a=[];var _0x131b7a={'custom_fields':[]};if(_0x268d91['length']>0x0){_['forEach'](_0x268d91,function(_0x178886){if(_['includes']([_0xd5d0('0x33'),'picklist'],_0x178886[_0xd5d0('0x34')])&&_0x178886[_0xd5d0('0x35')]&&!_0x178886[_0xd5d0('0x36')]){_0x131b7a[_0x178886[_0xd5d0('0x35')][_0xd5d0('0x37')]()]=_0x178886[_0xd5d0('0x38')][_0xd5d0('0x2e')]();}else if(_['includes']([_0xd5d0('0x33'),_0xd5d0('0x39')],_0x178886[_0xd5d0('0x34')])&&_0x178886[_0xd5d0('0x3a')]&&_0x178886[_0xd5d0('0x36')]){_0x131b7a['custom_fields']['push']({'id':_0x178886[_0xd5d0('0x3a')],'value':_0x178886[_0xd5d0('0x38')]['toString']()});}else if(_0x178886['type']==='variable'&&_0x178886[_0xd5d0('0x3b')]&&_0x178886[_0xd5d0('0x3a')]&&_0x178886[_0xd5d0('0x36')]){_0xb2eefd[_0x178886[_0xd5d0('0x3b')]]&&_0x131b7a[_0xd5d0('0x19')][_0xd5d0('0x3c')]({'id':_0x178886[_0xd5d0('0x3a')],'value':_0xb2eefd[_0x178886[_0xd5d0('0x3b')]]['toString']()});}else if(_0x178886[_0xd5d0('0x34')]==='customVariable'&&_0x178886[_0xd5d0('0x3d')]&&_0x178886[_0xd5d0('0x3d')][_0xd5d0('0x17')]&&_0x178886[_0xd5d0('0x3a')]&&_0x178886[_0xd5d0('0x36')]){_0xb2eefd[_0x178886[_0xd5d0('0x3d')][_0xd5d0('0x17')]['toLowerCase']()]&&_0x131b7a[_0xd5d0('0x19')][_0xd5d0('0x3c')]({'id':_0x178886['idField'],'value':_0xb2eefd[_0x178886[_0xd5d0('0x3d')]['name'][_0xd5d0('0x37')]()][_0xd5d0('0x2e')]()});}});}return _0x131b7a;}exports[_0xd5d0('0x3e')]=function(_0x111380,_0x23d78c,_0x2b2708,_0x4e795c,_0x5554f0,_0x3fc7d3){var _0x18c20e,_0x479e45;_0x3fc7d3['remoteUri']=intUtil[_0xd5d0('0x3f')](_0x3fc7d3['remoteUri']);_0x3fc7d3[_0xd5d0('0x40')]=intUtil[_0xd5d0('0x3f')](_0x3fc7d3['serverUrl']);if(_0x5554f0&&_0x5554f0[_0xd5d0('0x41')]){logger[_0xd5d0('0xe')](_0xd5d0('0x42'),'Recording\x20is\x20enabled!');_0x23d78c[_0xd5d0('0x43')]=util[_0xd5d0('0x11')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3fc7d3['serverUrl'],_0x23d78c[_0xd5d0('0x44')],md5(_0x23d78c[_0xd5d0('0x44')]));}else{_0x23d78c[_0xd5d0('0x43')]='';}headers[_0xd5d0('0x45')]=getAuth(_0x3fc7d3);return getUser(_0x3fc7d3,_0x4e795c[_0xd5d0('0x23')])[_0xd5d0('0x1f')](function(_0x1682c4){_0x18c20e=_0x1682c4;logger[_0xd5d0('0xe')](_0xd5d0('0x46'),_0x18c20e['id']);return getEndUser(_0x3fc7d3,_0x23d78c[_0xd5d0('0x13')],_0x23d78c[_0xd5d0('0x47')]);})[_0xd5d0('0x1f')](function(_0x1eb7e9){_0x479e45=_0x1eb7e9;logger[_0xd5d0('0xe')](_0xd5d0('0x48'),_0x479e45['id']);return getTicket(_0x3fc7d3,_0x18c20e,_0x479e45,_0x2b2708,_0x23d78c);})['then'](function(_0x5d2166){if(_0x5d2166&&_0x5d2166['id']){logger[_0xd5d0('0xe')](_0xd5d0('0x49'));logger[_0xd5d0('0xe')](_0xd5d0('0x4a'),_0x5d2166['id']);logger['info'](_0xd5d0('0x42'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xd5d0('0x11')](_0xd5d0('0x4b'),_0x4e795c[_0xd5d0('0x17')]),_0xd5d0('0x4c'),{'uri':util[_0xd5d0('0x11')](_0xd5d0('0x4d'),_0x3fc7d3['remoteUri'],_0x5d2166['id'])});}})['catch'](function(_0x2fbf6f){logger[_0xd5d0('0x4e')]('[QUEUE]',JSON[_0xd5d0('0x4f')](_0x2fbf6f));});};exports[_0xd5d0('0x50')]=function(_0x3234a7,_0x2a6082,_0x123ffb,_0x182a64,_0xabcdc3,_0x1263be,_0x400080){var _0x5f3ec8,_0x3af14c;_0x1263be[_0xd5d0('0x1d')]=intUtil[_0xd5d0('0x3f')](_0x1263be[_0xd5d0('0x1d')]);_0x1263be['serverUrl']=intUtil[_0xd5d0('0x3f')](_0x1263be[_0xd5d0('0x40')]);if(_0x400080&&_0x400080[_0xd5d0('0x51')]&&_0x400080['recordingFormat']!==_0xd5d0('0x52')){logger[_0xd5d0('0xe')](_0xd5d0('0x53'),_0xd5d0('0x54'));_0x2a6082[_0xd5d0('0x43')]=util[_0xd5d0('0x11')](_0xd5d0('0x55'),_0x1263be[_0xd5d0('0x40')],_0x2a6082[_0xd5d0('0x44')],md5(_0x2a6082[_0xd5d0('0x44')]));}headers[_0xd5d0('0x45')]=getAuth(_0x1263be);return getUser(_0x1263be,_0x182a64[_0xd5d0('0x23')])['then'](function(_0x5d8926){_0x5f3ec8=_0x5d8926;logger[_0xd5d0('0xe')](_0xd5d0('0x46'),_0x5f3ec8['id']);return getEndUser(_0x1263be,_0x2a6082[_0xd5d0('0x56')],_0x2a6082[_0xd5d0('0x57')]);})[_0xd5d0('0x1f')](function(_0x50921e){_0x3af14c=_0x50921e;logger['info'](_0xd5d0('0x48'),_0x3af14c['id']);return getTicket(_0x1263be,_0x5f3ec8,_0x3af14c,_0x123ffb,_0x2a6082);})[_0xd5d0('0x1f')](function(_0x18b15d){if(_0x18b15d&&_0x18b15d['id']){logger[_0xd5d0('0xe')]('Ticket\x20created!');logger['info'](_0xd5d0('0x4a'),_0x18b15d['id']);logger[_0xd5d0('0xe')]('[OUTBOUND]',_0xd5d0('0x58'));emit(util[_0xd5d0('0x11')]('user:%s',_0x182a64['name']),_0xd5d0('0x4c'),{'uri':util[_0xd5d0('0x11')](_0xd5d0('0x4d'),_0x1263be[_0xd5d0('0x1d')],_0x18b15d['id'])});}})[_0xd5d0('0x59')](function(_0x3e4563){logger[_0xd5d0('0x4e')](_0xd5d0('0x53'),JSON[_0xd5d0('0x4f')](_0x3e4563));});};exports[_0xd5d0('0x5a')]=function(_0x34ae94,_0x26d644,_0xb3cb82,_0x59df7f,_0x1e91a6,_0x524e28){var _0x10e5b1,_0x162e75;_0x524e28['remoteUri']=intUtil[_0xd5d0('0x3f')](_0x524e28[_0xd5d0('0x1d')]);_0x524e28[_0xd5d0('0x40')]=intUtil[_0xd5d0('0x3f')](_0x524e28[_0xd5d0('0x40')]);if(_0x1e91a6&&_0x1e91a6[_0xd5d0('0x41')]){logger[_0xd5d0('0xe')]('['+_0x26d644[_0xd5d0('0x5b')][_0xd5d0('0x5c')]()+']',_0xd5d0('0x54'));_0x26d644['recordingURL']=util[_0xd5d0('0x11')](_0xd5d0('0x55'),_0x524e28[_0xd5d0('0x40')],_0x26d644[_0xd5d0('0x44')],md5(_0x26d644['uniqueid']));}else{_0x26d644[_0xd5d0('0x43')]='';}headers[_0xd5d0('0x45')]=getAuth(_0x524e28);return getUser(_0x524e28,'')[_0xd5d0('0x1f')](function(_0x2eec77){_0x10e5b1=_0x2eec77;logger[_0xd5d0('0xe')]('The\x20User\x20ID\x20is:',_0x10e5b1['id']);return getEndUser(_0x524e28,_0x26d644[_0xd5d0('0x13')],_0x26d644['calleridnum']);})['then'](function(_0x1481a1){_0x162e75=_0x1481a1;logger[_0xd5d0('0xe')](_0xd5d0('0x48'),_0x162e75['id']);return getTicket(_0x524e28,_0x10e5b1,_0x162e75,_0xb3cb82,_0x26d644);})[_0xd5d0('0x1f')](function(_0x239aca){if(_0x239aca){logger[_0xd5d0('0xe')](_0xd5d0('0x49'));logger['info'](_0xd5d0('0x4a'),_0x239aca['id']);}})[_0xd5d0('0x59')](function(_0x11654c){logger[_0xd5d0('0x4e')]('['+_0x26d644[_0xd5d0('0x5b')][_0xd5d0('0x5c')]()+']',JSON['stringify'](_0x11654c));});};
\ No newline at end of file