// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x4a37=['nameField','toLowerCase','includes','push','content','type','variable','idField','variableName','customVariable','Variable','name','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','The\x20User\x20ID\x20is:','calleridname','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error','recordingFormat','none','[OUTBOUND]','destcalleridnum','The\x20Enduser\x20ID\x20is:','unmanaged','monitor_format','lastevent','toUpperCase','calleridnum','lodash','request-promise','md5','util','ioredis','../../../../config/logger','freshdesk','defaults','redis','socket.io-emitter','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','getString','Subjects','Descriptions','custom_fields','mapValues','keyBy','%s/api/v2/tickets','remoteUri','then','validateEmail','length','Agent\x20found!','find','contact','email','%s/api/v2/agents/me','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','Enduser\x20found!','POST','Enduser\x20created.','Basic\x20%s','toString','base64','debug','stringify','GET','string','picklist','customField'];(function(_0x35ac2d,_0x324c0c){var _0x43e260=function(_0x5e0c29){while(--_0x5e0c29){_0x35ac2d['push'](_0x35ac2d['shift']());}};_0x43e260(++_0x324c0c);}(_0x4a37,0x1d0));var _0x74a3=function(_0x1bff3b,_0x23c495){_0x1bff3b=_0x1bff3b-0x0;var _0x58ce2a=_0x4a37[_0x1bff3b];return _0x58ce2a;};'use strict';var _=require(_0x74a3('0x0'));var rp=require(_0x74a3('0x1'));var md5=require(_0x74a3('0x2'));var util=require(_0x74a3('0x3'));var Redis=require(_0x74a3('0x4'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0x74a3('0x5'))(_0x74a3('0x6'));config['redis']=_[_0x74a3('0x7')](config[_0x74a3('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0x74a3('0x9'))(new Redis(config['redis']));var headers={'Content-Type':_0x74a3('0xa'),'Accept':_0x74a3('0xa')};function emit(_0x176299,_0x3611fd,_0x3ad7b9){io['to'](_0x176299)[_0x74a3('0xb')](_0x3611fd,_0x3ad7b9);}function getTicket(_0x9e4493,_0x3a66db,_0x30dae6,_0x2e930b,_0x58b124){logger[_0x74a3('0xc')](_0x74a3('0xd'));var _0x4ff7d1=_[_0x74a3('0xe')]({'responder_id':_0x3a66db['id'],'requester_id':_0x30dae6['id'],'name':util[_0x74a3('0xf')]('Caller\x20-\x20%s',_0x58b124['calleridname']),'phone':_0x58b124['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0x74a3('0x10')](_0x2e930b[_0x74a3('0x11')],_0x58b124,'\x20'),'description':intUtil[_0x74a3('0x10')](_0x2e930b[_0x74a3('0x12')],_0x58b124,'<br>'),'tags':getTags(_0x2e930b['Tags'],'name')},getCustomFields(_0x2e930b['Fields'],_0x58b124));_0x4ff7d1[_0x74a3('0x13')]=_[_0x74a3('0x14')](_[_0x74a3('0x15')](_0x4ff7d1[_0x74a3('0x13')],'id'),'value');return request({'uri':util[_0x74a3('0xf')](_0x74a3('0x16'),_0x9e4493[_0x74a3('0x17')]),'method':'POST','body':_0x4ff7d1})[_0x74a3('0x18')](function(_0x976811){logger[_0x74a3('0xc')]('Ticket\x20created!');return _0x976811;});}function getUser(_0x1d2532,_0x2512e2){if(intUtil[_0x74a3('0x19')](_0x2512e2)){return request({'uri':util['format']('%s/api/v2/agents',_0x1d2532['remoteUri']),'qs':{'email':_0x2512e2}})[_0x74a3('0x18')](function(_0x44b576){if(_0x44b576[_0x74a3('0x1a')]){logger[_0x74a3('0xc')](_0x74a3('0x1b'));return _[_0x74a3('0x1c')](_0x44b576,function(_0x5e0b37){return _0x5e0b37[_0x74a3('0x1d')][_0x74a3('0x1e')]===_0x2512e2;});}else{logger[_0x74a3('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x74a3('0xf')](_0x74a3('0x1f'),_0x1d2532[_0x74a3('0x17')])})[_0x74a3('0x18')](function(_0x29e196){logger[_0x74a3('0xc')](_0x74a3('0x20'));return _0x29e196;});}});}else{logger['info']('Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x74a3('0xf')](_0x74a3('0x1f'),_0x1d2532[_0x74a3('0x17')])})[_0x74a3('0x18')](function(_0x29f5d8){logger[_0x74a3('0xc')](_0x74a3('0x20'));return _0x29f5d8;});}}function getEndUser(_0x1d8ef6,_0x4875eb,_0x4cba0a){logger['info'](_0x74a3('0x21'),_0x4cba0a);return request({'uri':util[_0x74a3('0xf')]('%s/api/v2/contacts',_0x1d8ef6[_0x74a3('0x17')]),'qs':{'phone':_0x4cba0a}})[_0x74a3('0x18')](function(_0x1fccc5){if(_0x1fccc5[_0x74a3('0x1a')]){logger[_0x74a3('0xc')](_0x74a3('0x22'));return _[_0x74a3('0x1c')](_0x1fccc5,{'phone':_0x4cba0a});}else{logger[_0x74a3('0xc')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x74a3('0xf')]('%s/api/v2/contacts',_0x1d8ef6['remoteUri']),'method':_0x74a3('0x23'),'body':{'name':_0x4875eb,'phone':_0x4cba0a}})[_0x74a3('0x18')](function(_0x332f55){logger[_0x74a3('0xc')](_0x74a3('0x24'));return _0x332f55;});}});}function getAuth(_0x54846e){return util[_0x74a3('0xf')](_0x74a3('0x25'),new Buffer(_0x54846e['apiKey']+':X')[_0x74a3('0x26')](_0x74a3('0x27')));}function request(_0x27ed86){logger[_0x74a3('0x28')]('[HTTP]',JSON[_0x74a3('0x29')](_0x27ed86));return rp(_[_0x74a3('0x7')](_0x27ed86,{'method':_0x74a3('0x2a'),'headers':headers,'json':!![]}));}function getTags(_0x5df5eb,_0x3a2ea6){var _0x32899c=[];if(_0x5df5eb&&_0x5df5eb[_0x74a3('0x1a')]>0x0){_0x32899c=_['map'](_0x5df5eb,_0x3a2ea6);}return _0x32899c;}function getCustomFields(_0x12c14e,_0x5ad13d){var _0x47c2a2=[];var _0xb101e0={'custom_fields':[]};if(_0x12c14e[_0x74a3('0x1a')]>0x0){_['forEach'](_0x12c14e,function(_0x4384c4){if(_['includes']([_0x74a3('0x2b'),_0x74a3('0x2c')],_0x4384c4['type'])&&_0x4384c4['nameField']&&!_0x4384c4[_0x74a3('0x2d')]){_0xb101e0[_0x4384c4[_0x74a3('0x2e')][_0x74a3('0x2f')]()]=_0x4384c4['content']['toString']();}else if(_[_0x74a3('0x30')](['string',_0x74a3('0x2c')],_0x4384c4['type'])&&_0x4384c4['idField']&&_0x4384c4['customField']){_0xb101e0[_0x74a3('0x13')][_0x74a3('0x31')]({'id':_0x4384c4['idField'],'value':_0x4384c4[_0x74a3('0x32')]['toString']()});}else if(_0x4384c4[_0x74a3('0x33')]===_0x74a3('0x34')&&_0x4384c4['variableName']&&_0x4384c4[_0x74a3('0x35')]&&_0x4384c4['customField']){_0x5ad13d[_0x4384c4[_0x74a3('0x36')]]&&_0xb101e0[_0x74a3('0x13')][_0x74a3('0x31')]({'id':_0x4384c4[_0x74a3('0x35')],'value':_0x5ad13d[_0x4384c4[_0x74a3('0x36')]][_0x74a3('0x26')]()});}else if(_0x4384c4[_0x74a3('0x33')]===_0x74a3('0x37')&&_0x4384c4[_0x74a3('0x38')]&&_0x4384c4['Variable'][_0x74a3('0x39')]&&_0x4384c4[_0x74a3('0x35')]&&_0x4384c4['customField']){_0x5ad13d[_0x4384c4[_0x74a3('0x38')]['name'][_0x74a3('0x2f')]()]&&_0xb101e0[_0x74a3('0x13')]['push']({'id':_0x4384c4[_0x74a3('0x35')],'value':_0x5ad13d[_0x4384c4[_0x74a3('0x38')][_0x74a3('0x39')][_0x74a3('0x2f')]()][_0x74a3('0x26')]()});}});}return _0xb101e0;}exports['queue']=function(_0x504f1a,_0x49f3c6,_0x35dc39,_0x11250f,_0x4f6477,_0x248b84){var _0x5f14fb,_0x3247dd;_0x248b84[_0x74a3('0x17')]=intUtil[_0x74a3('0x3a')](_0x248b84[_0x74a3('0x17')]);_0x248b84[_0x74a3('0x3b')]=intUtil[_0x74a3('0x3a')](_0x248b84[_0x74a3('0x3b')]);if(_0x4f6477&&_0x4f6477['monitor_format']){logger[_0x74a3('0xc')](_0x74a3('0x3c'),_0x74a3('0x3d'));_0x49f3c6['recordingURL']=util[_0x74a3('0xf')](_0x74a3('0x3e'),_0x248b84['serverUrl'],_0x49f3c6[_0x74a3('0x3f')],md5(_0x49f3c6[_0x74a3('0x3f')]));}else{_0x49f3c6[_0x74a3('0x40')]='';}headers[_0x74a3('0x41')]=getAuth(_0x248b84);return getUser(_0x248b84,_0x11250f[_0x74a3('0x1e')])[_0x74a3('0x18')](function(_0xdb6538){_0x5f14fb=_0xdb6538;logger['info'](_0x74a3('0x42'),_0x5f14fb['id']);return getEndUser(_0x248b84,_0x49f3c6[_0x74a3('0x43')],_0x49f3c6['calleridnum']);})[_0x74a3('0x18')](function(_0x289e5c){_0x3247dd=_0x289e5c;logger[_0x74a3('0xc')]('The\x20Enduser\x20ID\x20is:',_0x3247dd['id']);return getTicket(_0x248b84,_0x5f14fb,_0x3247dd,_0x35dc39,_0x49f3c6);})[_0x74a3('0x18')](function(_0x17f9bb){if(_0x17f9bb&&_0x17f9bb['id']){logger['info'](_0x74a3('0x44'));logger[_0x74a3('0xc')](_0x74a3('0x45'),_0x17f9bb['id']);logger[_0x74a3('0xc')](_0x74a3('0x3c'),_0x74a3('0x46'));emit(util[_0x74a3('0xf')]('user:%s',_0x11250f[_0x74a3('0x39')]),_0x74a3('0x47'),{'uri':util['format'](_0x74a3('0x48'),_0x248b84[_0x74a3('0x17')],_0x17f9bb['id'])});}})[_0x74a3('0x49')](function(_0x3e7815){logger[_0x74a3('0x4a')]('[QUEUE]',JSON[_0x74a3('0x29')](_0x3e7815));});};exports['outbound']=function(_0x2b8a47,_0x392062,_0x77d554,_0x428d31,_0x5b7de4,_0x418da6,_0x39be26){var _0x28d017,_0x43dac3;_0x418da6[_0x74a3('0x17')]=intUtil[_0x74a3('0x3a')](_0x418da6[_0x74a3('0x17')]);_0x418da6['serverUrl']=intUtil[_0x74a3('0x3a')](_0x418da6[_0x74a3('0x3b')]);if(_0x39be26&&_0x39be26['recordingFormat']&&_0x39be26[_0x74a3('0x4b')]!==_0x74a3('0x4c')){logger[_0x74a3('0xc')](_0x74a3('0x4d'),_0x74a3('0x3d'));_0x392062[_0x74a3('0x40')]=util['format'](_0x74a3('0x3e'),_0x418da6[_0x74a3('0x3b')],_0x392062[_0x74a3('0x3f')],md5(_0x392062[_0x74a3('0x3f')]));}headers[_0x74a3('0x41')]=getAuth(_0x418da6);return getUser(_0x418da6,_0x428d31['email'])[_0x74a3('0x18')](function(_0x20e89c){_0x28d017=_0x20e89c;logger[_0x74a3('0xc')](_0x74a3('0x42'),_0x28d017['id']);return getEndUser(_0x418da6,_0x392062['destcalleridname'],_0x392062[_0x74a3('0x4e')]);})[_0x74a3('0x18')](function(_0x3eb1b0){_0x43dac3=_0x3eb1b0;logger[_0x74a3('0xc')](_0x74a3('0x4f'),_0x43dac3['id']);return getTicket(_0x418da6,_0x28d017,_0x43dac3,_0x77d554,_0x392062);})['then'](function(_0x323b89){if(_0x323b89&&_0x323b89['id']){logger[_0x74a3('0xc')](_0x74a3('0x44'));logger[_0x74a3('0xc')](_0x74a3('0x45'),_0x323b89['id']);logger[_0x74a3('0xc')](_0x74a3('0x4d'),_0x74a3('0x46'));emit(util[_0x74a3('0xf')]('user:%s',_0x428d31['name']),'trigger:browser:url',{'uri':util[_0x74a3('0xf')](_0x74a3('0x48'),_0x418da6[_0x74a3('0x17')],_0x323b89['id'])});}})[_0x74a3('0x49')](function(_0xa6aa2a){logger[_0x74a3('0x4a')](_0x74a3('0x4d'),JSON['stringify'](_0xa6aa2a));});};exports[_0x74a3('0x50')]=function(_0x50b6b4,_0x5a74a6,_0x37616f,_0x5556fb,_0xa741d0,_0x17c647){var _0x3ea431,_0x2750a3;_0x17c647[_0x74a3('0x17')]=intUtil[_0x74a3('0x3a')](_0x17c647[_0x74a3('0x17')]);_0x17c647['serverUrl']=intUtil[_0x74a3('0x3a')](_0x17c647[_0x74a3('0x3b')]);if(_0xa741d0&&_0xa741d0[_0x74a3('0x51')]){logger['info']('['+_0x5a74a6[_0x74a3('0x52')][_0x74a3('0x53')]()+']','Recording\x20is\x20enabled!');_0x5a74a6['recordingURL']=util['format'](_0x74a3('0x3e'),_0x17c647['serverUrl'],_0x5a74a6[_0x74a3('0x3f')],md5(_0x5a74a6[_0x74a3('0x3f')]));}else{_0x5a74a6[_0x74a3('0x40')]='';}headers['Authorization']=getAuth(_0x17c647);return getUser(_0x17c647,'')['then'](function(_0x5e3aae){_0x3ea431=_0x5e3aae;logger[_0x74a3('0xc')](_0x74a3('0x42'),_0x3ea431['id']);return getEndUser(_0x17c647,_0x5a74a6['calleridname'],_0x5a74a6[_0x74a3('0x54')]);})[_0x74a3('0x18')](function(_0x580346){_0x2750a3=_0x580346;logger[_0x74a3('0xc')](_0x74a3('0x4f'),_0x2750a3['id']);return getTicket(_0x17c647,_0x3ea431,_0x2750a3,_0x37616f,_0x5a74a6);})[_0x74a3('0x18')](function(_0x36450f){if(_0x36450f){logger[_0x74a3('0xc')](_0x74a3('0x44'));logger[_0x74a3('0xc')](_0x74a3('0x45'),_0x36450f['id']);}})[_0x74a3('0x49')](function(_0x50774a){logger['error']('['+_0x5a74a6[_0x74a3('0x52')]['toUpperCase']()+']',JSON[_0x74a3('0x29')](_0x50774a));});};
\ No newline at end of file
+var _0x5d0d=['mapValues','keyBy','%s/api/v2/tickets','remoteUri','POST','then','%s/api/v2/agents','find','contact','email','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/contacts','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','toString','base64','debug','GET','map','string','type','nameField','customField','toLowerCase','content','picklist','idField','variableName','push','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','error','stringify','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','catch','unmanaged','lastevent','toUpperCase','lodash','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','defaults','localhost','socket.io-emitter','redis','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','getString','Subjects','<br>','name','Fields','custom_fields'];(function(_0x307e50,_0x35f0c2){var _0x352074=function(_0x36db65){while(--_0x36db65){_0x307e50['push'](_0x307e50['shift']());}};_0x352074(++_0x35f0c2);}(_0x5d0d,0x1b7));var _0xd5d0=function(_0x1b4b23,_0x5dd6d6){_0x1b4b23=_0x1b4b23-0x0;var _0x2a325b=_0x5d0d[_0x1b4b23];return _0x2a325b;};'use strict';var _=require(_0xd5d0('0x0'));var rp=require('request-promise');var md5=require(_0xd5d0('0x1'));var util=require(_0xd5d0('0x2'));var Redis=require(_0xd5d0('0x3'));var intUtil=require(_0xd5d0('0x4'));var config=require(_0xd5d0('0x5'));var logger=require(_0xd5d0('0x6'))(_0xd5d0('0x7'));config['redis']=_[_0xd5d0('0x8')](config['redis'],{'host':_0xd5d0('0x9'),'port':0x18eb});var io=require(_0xd5d0('0xa'))(new Redis(config[_0xd5d0('0xb')]));var headers={'Content-Type':_0xd5d0('0xc'),'Accept':'application/json'};function emit(_0x5223e2,_0x23e1d8,_0x24dcf1){io['to'](_0x5223e2)[_0xd5d0('0xd')](_0x23e1d8,_0x24dcf1);}function getTicket(_0x29ebc4,_0x2295f3,_0x3fffe9,_0x2dcfad,_0x3e2cd6){logger[_0xd5d0('0xe')](_0xd5d0('0xf'));var _0x13e580=_[_0xd5d0('0x10')]({'responder_id':_0x2295f3['id'],'requester_id':_0x3fffe9['id'],'name':util[_0xd5d0('0x11')](_0xd5d0('0x12'),_0x3e2cd6[_0xd5d0('0x13')]),'phone':_0x3e2cd6['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xd5d0('0x14')](_0x2dcfad[_0xd5d0('0x15')],_0x3e2cd6,'\x20'),'description':intUtil[_0xd5d0('0x14')](_0x2dcfad['Descriptions'],_0x3e2cd6,_0xd5d0('0x16')),'tags':getTags(_0x2dcfad['Tags'],_0xd5d0('0x17'))},getCustomFields(_0x2dcfad[_0xd5d0('0x18')],_0x3e2cd6));_0x13e580[_0xd5d0('0x19')]=_[_0xd5d0('0x1a')](_[_0xd5d0('0x1b')](_0x13e580[_0xd5d0('0x19')],'id'),'value');return request({'uri':util[_0xd5d0('0x11')](_0xd5d0('0x1c'),_0x29ebc4[_0xd5d0('0x1d')]),'method':_0xd5d0('0x1e'),'body':_0x13e580})[_0xd5d0('0x1f')](function(_0x4d0cff){logger['info']('Ticket\x20created!');return _0x4d0cff;});}function getUser(_0x22e014,_0x329b39){if(intUtil['validateEmail'](_0x329b39)){return request({'uri':util[_0xd5d0('0x11')](_0xd5d0('0x20'),_0x22e014[_0xd5d0('0x1d')]),'qs':{'email':_0x329b39}})[_0xd5d0('0x1f')](function(_0x3b4e6e){if(_0x3b4e6e['length']){logger[_0xd5d0('0xe')]('Agent\x20found!');return _[_0xd5d0('0x21')](_0x3b4e6e,function(_0x5695d8){return _0x5695d8[_0xd5d0('0x22')][_0xd5d0('0x23')]===_0x329b39;});}else{logger[_0xd5d0('0xe')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xd5d0('0x11')](_0xd5d0('0x24'),_0x22e014[_0xd5d0('0x1d')])})[_0xd5d0('0x1f')](function(_0x2e6003){logger[_0xd5d0('0xe')](_0xd5d0('0x25'));return _0x2e6003;});}});}else{logger[_0xd5d0('0xe')](_0xd5d0('0x26'));return request({'uri':util[_0xd5d0('0x11')](_0xd5d0('0x24'),_0x22e014[_0xd5d0('0x1d')])})[_0xd5d0('0x1f')](function(_0x10e716){logger[_0xd5d0('0xe')](_0xd5d0('0x25'));return _0x10e716;});}}function getEndUser(_0x372abe,_0x5b0c4e,_0x51b52a){logger[_0xd5d0('0xe')]('Searching\x20enduser\x20with\x20phone',_0x51b52a);return request({'uri':util['format'](_0xd5d0('0x27'),_0x372abe[_0xd5d0('0x1d')]),'qs':{'phone':_0x51b52a}})['then'](function(_0xfbf71c){if(_0xfbf71c[_0xd5d0('0x28')]){logger[_0xd5d0('0xe')](_0xd5d0('0x29'));return _[_0xd5d0('0x21')](_0xfbf71c,{'phone':_0x51b52a});}else{logger[_0xd5d0('0xe')](_0xd5d0('0x2a'));return request({'uri':util[_0xd5d0('0x11')](_0xd5d0('0x27'),_0x372abe[_0xd5d0('0x1d')]),'method':_0xd5d0('0x1e'),'body':{'name':_0x5b0c4e,'phone':_0x51b52a}})[_0xd5d0('0x1f')](function(_0x328b4e){logger[_0xd5d0('0xe')](_0xd5d0('0x2b'));return _0x328b4e;});}});}function getAuth(_0x461f0a){return util[_0xd5d0('0x11')](_0xd5d0('0x2c'),new Buffer(_0x461f0a[_0xd5d0('0x2d')]+':X')[_0xd5d0('0x2e')](_0xd5d0('0x2f')));}function request(_0x71dca7){logger[_0xd5d0('0x30')]('[HTTP]',JSON['stringify'](_0x71dca7));return rp(_[_0xd5d0('0x8')](_0x71dca7,{'method':_0xd5d0('0x31'),'headers':headers,'json':!![]}));}function getTags(_0x2b11de,_0x5cc533){var _0x1baa56=[];if(_0x2b11de&&_0x2b11de['length']>0x0){_0x1baa56=_[_0xd5d0('0x32')](_0x2b11de,_0x5cc533);}return _0x1baa56;}function getCustomFields(_0x268d91,_0xb2eefd){var _0x461e0a=[];var _0x131b7a={'custom_fields':[]};if(_0x268d91['length']>0x0){_['forEach'](_0x268d91,function(_0x178886){if(_['includes']([_0xd5d0('0x33'),'picklist'],_0x178886[_0xd5d0('0x34')])&&_0x178886[_0xd5d0('0x35')]&&!_0x178886[_0xd5d0('0x36')]){_0x131b7a[_0x178886[_0xd5d0('0x35')][_0xd5d0('0x37')]()]=_0x178886[_0xd5d0('0x38')][_0xd5d0('0x2e')]();}else if(_['includes']([_0xd5d0('0x33'),_0xd5d0('0x39')],_0x178886[_0xd5d0('0x34')])&&_0x178886[_0xd5d0('0x3a')]&&_0x178886[_0xd5d0('0x36')]){_0x131b7a['custom_fields']['push']({'id':_0x178886[_0xd5d0('0x3a')],'value':_0x178886[_0xd5d0('0x38')]['toString']()});}else if(_0x178886['type']==='variable'&&_0x178886[_0xd5d0('0x3b')]&&_0x178886[_0xd5d0('0x3a')]&&_0x178886[_0xd5d0('0x36')]){_0xb2eefd[_0x178886[_0xd5d0('0x3b')]]&&_0x131b7a[_0xd5d0('0x19')][_0xd5d0('0x3c')]({'id':_0x178886[_0xd5d0('0x3a')],'value':_0xb2eefd[_0x178886[_0xd5d0('0x3b')]]['toString']()});}else if(_0x178886[_0xd5d0('0x34')]==='customVariable'&&_0x178886[_0xd5d0('0x3d')]&&_0x178886[_0xd5d0('0x3d')][_0xd5d0('0x17')]&&_0x178886[_0xd5d0('0x3a')]&&_0x178886[_0xd5d0('0x36')]){_0xb2eefd[_0x178886[_0xd5d0('0x3d')][_0xd5d0('0x17')]['toLowerCase']()]&&_0x131b7a[_0xd5d0('0x19')][_0xd5d0('0x3c')]({'id':_0x178886['idField'],'value':_0xb2eefd[_0x178886[_0xd5d0('0x3d')]['name'][_0xd5d0('0x37')]()][_0xd5d0('0x2e')]()});}});}return _0x131b7a;}exports[_0xd5d0('0x3e')]=function(_0x111380,_0x23d78c,_0x2b2708,_0x4e795c,_0x5554f0,_0x3fc7d3){var _0x18c20e,_0x479e45;_0x3fc7d3['remoteUri']=intUtil[_0xd5d0('0x3f')](_0x3fc7d3['remoteUri']);_0x3fc7d3[_0xd5d0('0x40')]=intUtil[_0xd5d0('0x3f')](_0x3fc7d3['serverUrl']);if(_0x5554f0&&_0x5554f0[_0xd5d0('0x41')]){logger[_0xd5d0('0xe')](_0xd5d0('0x42'),'Recording\x20is\x20enabled!');_0x23d78c[_0xd5d0('0x43')]=util[_0xd5d0('0x11')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3fc7d3['serverUrl'],_0x23d78c[_0xd5d0('0x44')],md5(_0x23d78c[_0xd5d0('0x44')]));}else{_0x23d78c[_0xd5d0('0x43')]='';}headers[_0xd5d0('0x45')]=getAuth(_0x3fc7d3);return getUser(_0x3fc7d3,_0x4e795c[_0xd5d0('0x23')])[_0xd5d0('0x1f')](function(_0x1682c4){_0x18c20e=_0x1682c4;logger[_0xd5d0('0xe')](_0xd5d0('0x46'),_0x18c20e['id']);return getEndUser(_0x3fc7d3,_0x23d78c[_0xd5d0('0x13')],_0x23d78c[_0xd5d0('0x47')]);})[_0xd5d0('0x1f')](function(_0x1eb7e9){_0x479e45=_0x1eb7e9;logger[_0xd5d0('0xe')](_0xd5d0('0x48'),_0x479e45['id']);return getTicket(_0x3fc7d3,_0x18c20e,_0x479e45,_0x2b2708,_0x23d78c);})['then'](function(_0x5d2166){if(_0x5d2166&&_0x5d2166['id']){logger[_0xd5d0('0xe')](_0xd5d0('0x49'));logger[_0xd5d0('0xe')](_0xd5d0('0x4a'),_0x5d2166['id']);logger['info'](_0xd5d0('0x42'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xd5d0('0x11')](_0xd5d0('0x4b'),_0x4e795c[_0xd5d0('0x17')]),_0xd5d0('0x4c'),{'uri':util[_0xd5d0('0x11')](_0xd5d0('0x4d'),_0x3fc7d3['remoteUri'],_0x5d2166['id'])});}})['catch'](function(_0x2fbf6f){logger[_0xd5d0('0x4e')]('[QUEUE]',JSON[_0xd5d0('0x4f')](_0x2fbf6f));});};exports[_0xd5d0('0x50')]=function(_0x3234a7,_0x2a6082,_0x123ffb,_0x182a64,_0xabcdc3,_0x1263be,_0x400080){var _0x5f3ec8,_0x3af14c;_0x1263be[_0xd5d0('0x1d')]=intUtil[_0xd5d0('0x3f')](_0x1263be[_0xd5d0('0x1d')]);_0x1263be['serverUrl']=intUtil[_0xd5d0('0x3f')](_0x1263be[_0xd5d0('0x40')]);if(_0x400080&&_0x400080[_0xd5d0('0x51')]&&_0x400080['recordingFormat']!==_0xd5d0('0x52')){logger[_0xd5d0('0xe')](_0xd5d0('0x53'),_0xd5d0('0x54'));_0x2a6082[_0xd5d0('0x43')]=util[_0xd5d0('0x11')](_0xd5d0('0x55'),_0x1263be[_0xd5d0('0x40')],_0x2a6082[_0xd5d0('0x44')],md5(_0x2a6082[_0xd5d0('0x44')]));}headers[_0xd5d0('0x45')]=getAuth(_0x1263be);return getUser(_0x1263be,_0x182a64[_0xd5d0('0x23')])['then'](function(_0x5d8926){_0x5f3ec8=_0x5d8926;logger[_0xd5d0('0xe')](_0xd5d0('0x46'),_0x5f3ec8['id']);return getEndUser(_0x1263be,_0x2a6082[_0xd5d0('0x56')],_0x2a6082[_0xd5d0('0x57')]);})[_0xd5d0('0x1f')](function(_0x50921e){_0x3af14c=_0x50921e;logger['info'](_0xd5d0('0x48'),_0x3af14c['id']);return getTicket(_0x1263be,_0x5f3ec8,_0x3af14c,_0x123ffb,_0x2a6082);})[_0xd5d0('0x1f')](function(_0x18b15d){if(_0x18b15d&&_0x18b15d['id']){logger[_0xd5d0('0xe')]('Ticket\x20created!');logger['info'](_0xd5d0('0x4a'),_0x18b15d['id']);logger[_0xd5d0('0xe')]('[OUTBOUND]',_0xd5d0('0x58'));emit(util[_0xd5d0('0x11')]('user:%s',_0x182a64['name']),_0xd5d0('0x4c'),{'uri':util[_0xd5d0('0x11')](_0xd5d0('0x4d'),_0x1263be[_0xd5d0('0x1d')],_0x18b15d['id'])});}})[_0xd5d0('0x59')](function(_0x3e4563){logger[_0xd5d0('0x4e')](_0xd5d0('0x53'),JSON[_0xd5d0('0x4f')](_0x3e4563));});};exports[_0xd5d0('0x5a')]=function(_0x34ae94,_0x26d644,_0xb3cb82,_0x59df7f,_0x1e91a6,_0x524e28){var _0x10e5b1,_0x162e75;_0x524e28['remoteUri']=intUtil[_0xd5d0('0x3f')](_0x524e28[_0xd5d0('0x1d')]);_0x524e28[_0xd5d0('0x40')]=intUtil[_0xd5d0('0x3f')](_0x524e28[_0xd5d0('0x40')]);if(_0x1e91a6&&_0x1e91a6[_0xd5d0('0x41')]){logger[_0xd5d0('0xe')]('['+_0x26d644[_0xd5d0('0x5b')][_0xd5d0('0x5c')]()+']',_0xd5d0('0x54'));_0x26d644['recordingURL']=util[_0xd5d0('0x11')](_0xd5d0('0x55'),_0x524e28[_0xd5d0('0x40')],_0x26d644[_0xd5d0('0x44')],md5(_0x26d644['uniqueid']));}else{_0x26d644[_0xd5d0('0x43')]='';}headers[_0xd5d0('0x45')]=getAuth(_0x524e28);return getUser(_0x524e28,'')[_0xd5d0('0x1f')](function(_0x2eec77){_0x10e5b1=_0x2eec77;logger[_0xd5d0('0xe')]('The\x20User\x20ID\x20is:',_0x10e5b1['id']);return getEndUser(_0x524e28,_0x26d644[_0xd5d0('0x13')],_0x26d644['calleridnum']);})['then'](function(_0x1481a1){_0x162e75=_0x1481a1;logger[_0xd5d0('0xe')](_0xd5d0('0x48'),_0x162e75['id']);return getTicket(_0x524e28,_0x10e5b1,_0x162e75,_0xb3cb82,_0x26d644);})[_0xd5d0('0x1f')](function(_0x239aca){if(_0x239aca){logger[_0xd5d0('0xe')](_0xd5d0('0x49'));logger['info'](_0xd5d0('0x4a'),_0x239aca['id']);}})[_0xd5d0('0x59')](function(_0x11654c){logger[_0xd5d0('0x4e')]('['+_0x26d644[_0xd5d0('0x5b')][_0xd5d0('0x5c')]()+']',JSON['stringify'](_0x11654c));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff