// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x2a3b=['stringify','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','user:%s','unmanaged','toUpperCase','lastevent','lodash','request-promise','md5','util','ioredis','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','calleridname','getString','Subjects','Descriptions','<br>','Tags','Fields','mapValues','keyBy','custom_fields','value','%s/api/v2/tickets','remoteUri','%s/api/v2/agents','then','length','Agent\x20found!','find','contact','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Enduser\x20created.','Basic\x20%s','toString','debug','GET','map','string','nameField','content','type','idField','push','variableName','customField','customVariable','Variable','name','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','recordingURL','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/helpdesk/tickets/%d','catch','error'];(function(_0x2237be,_0x2ed5c1){var _0x3312ab=function(_0x448a62){while(--_0x448a62){_0x2237be['push'](_0x2237be['shift']());}};_0x3312ab(++_0x2ed5c1);}(_0x2a3b,0x176));var _0xb2a3=function(_0x16316d,_0x1618e7){_0x16316d=_0x16316d-0x0;var _0x754631=_0x2a3b[_0x16316d];return _0x754631;};'use strict';var _=require(_0xb2a3('0x0'));var rp=require(_0xb2a3('0x1'));var md5=require(_0xb2a3('0x2'));var util=require(_0xb2a3('0x3'));var Redis=require(_0xb2a3('0x4'));var intUtil=require('./util');var config=require(_0xb2a3('0x5'));var logger=require(_0xb2a3('0x6'))('freshdesk');config[_0xb2a3('0x7')]=_[_0xb2a3('0x8')](config[_0xb2a3('0x7')],{'host':_0xb2a3('0x9'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xb2a3('0x7')]));var headers={'Content-Type':_0xb2a3('0xa'),'Accept':_0xb2a3('0xa')};function emit(_0x1aad4d,_0x4bca7a,_0x54be4c){io['to'](_0x1aad4d)[_0xb2a3('0xb')](_0x4bca7a,_0x54be4c);}function getTicket(_0x3c6e02,_0xc95566,_0x450eaf,_0x1cb43c,_0x2a226e){logger[_0xb2a3('0xc')](_0xb2a3('0xd'));var _0x125198=_[_0xb2a3('0xe')]({'responder_id':_0xc95566['id'],'requester_id':_0x450eaf['id'],'name':util[_0xb2a3('0xf')]('Caller\x20-\x20%s',_0x2a226e[_0xb2a3('0x10')]),'phone':_0x2a226e['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xb2a3('0x11')](_0x1cb43c[_0xb2a3('0x12')],_0x2a226e,'\x20'),'description':intUtil['getString'](_0x1cb43c[_0xb2a3('0x13')],_0x2a226e,_0xb2a3('0x14')),'tags':getTags(_0x1cb43c[_0xb2a3('0x15')],'name')},getCustomFields(_0x1cb43c[_0xb2a3('0x16')],_0x2a226e));_0x125198['custom_fields']=_[_0xb2a3('0x17')](_[_0xb2a3('0x18')](_0x125198[_0xb2a3('0x19')],'id'),_0xb2a3('0x1a'));return request({'uri':util['format'](_0xb2a3('0x1b'),_0x3c6e02[_0xb2a3('0x1c')]),'method':'POST','body':_0x125198})['then'](function(_0x3465c0){logger[_0xb2a3('0xc')]('Ticket\x20created!');return _0x3465c0;});}function getUser(_0x4a154b,_0x51b723){if(intUtil['validateEmail'](_0x51b723)){return request({'uri':util['format'](_0xb2a3('0x1d'),_0x4a154b['remoteUri']),'qs':{'email':_0x51b723}})[_0xb2a3('0x1e')](function(_0x180ca1){if(_0x180ca1[_0xb2a3('0x1f')]){logger[_0xb2a3('0xc')](_0xb2a3('0x20'));return _[_0xb2a3('0x21')](_0x180ca1,function(_0x1d9a3f){return _0x1d9a3f[_0xb2a3('0x22')]['email']===_0x51b723;});}else{logger[_0xb2a3('0xc')](_0xb2a3('0x23'));return request({'uri':util[_0xb2a3('0xf')](_0xb2a3('0x24'),_0x4a154b['remoteUri'])})['then'](function(_0x574065){logger[_0xb2a3('0xc')](_0xb2a3('0x25'));return _0x574065;});}});}else{logger[_0xb2a3('0xc')](_0xb2a3('0x26'));return request({'uri':util[_0xb2a3('0xf')]('%s/api/v2/agents/me',_0x4a154b[_0xb2a3('0x1c')])})[_0xb2a3('0x1e')](function(_0x310be8){logger[_0xb2a3('0xc')](_0xb2a3('0x25'));return _0x310be8;});}}function getEndUser(_0x1fea91,_0x1272d4,_0x378fed){logger[_0xb2a3('0xc')](_0xb2a3('0x27'),_0x378fed);return request({'uri':util[_0xb2a3('0xf')](_0xb2a3('0x28'),_0x1fea91[_0xb2a3('0x1c')]),'qs':{'phone':_0x378fed}})[_0xb2a3('0x1e')](function(_0x5a223f){if(_0x5a223f[_0xb2a3('0x1f')]){logger[_0xb2a3('0xc')](_0xb2a3('0x29'));return _['find'](_0x5a223f,{'phone':_0x378fed});}else{logger[_0xb2a3('0xc')](_0xb2a3('0x2a'));return request({'uri':util['format'](_0xb2a3('0x28'),_0x1fea91['remoteUri']),'method':_0xb2a3('0x2b'),'body':{'name':_0x1272d4,'phone':_0x378fed}})['then'](function(_0x329a8d){logger[_0xb2a3('0xc')](_0xb2a3('0x2c'));return _0x329a8d;});}});}function getAuth(_0x499e5a){return util[_0xb2a3('0xf')](_0xb2a3('0x2d'),new Buffer(_0x499e5a['apiKey']+':X')[_0xb2a3('0x2e')]('base64'));}function request(_0x98cdc1){logger[_0xb2a3('0x2f')]('[HTTP]',JSON['stringify'](_0x98cdc1));return rp(_[_0xb2a3('0x8')](_0x98cdc1,{'method':_0xb2a3('0x30'),'headers':headers,'json':!![]}));}function getTags(_0x3beb78,_0x4ecd55){var _0x20d64c=[];if(_0x3beb78&&_0x3beb78['length']>0x0){_0x20d64c=_[_0xb2a3('0x31')](_0x3beb78,_0x4ecd55);}return _0x20d64c;}function getCustomFields(_0x349e9a,_0x52bc01){var _0x26291c=[];var _0x3ea468={'custom_fields':[]};if(_0x349e9a[_0xb2a3('0x1f')]>0x0){_['forEach'](_0x349e9a,function(_0x5d665a){if(_0x5d665a['type']===_0xb2a3('0x32')&&_0x5d665a[_0xb2a3('0x33')]&&!_0x5d665a['customField']){_0x3ea468[_0x5d665a[_0xb2a3('0x33')]['toLowerCase']()]=_0x5d665a[_0xb2a3('0x34')][_0xb2a3('0x2e')]();}else if(_0x5d665a[_0xb2a3('0x35')]===_0xb2a3('0x32')&&_0x5d665a[_0xb2a3('0x36')]&&_0x5d665a['customField']){_0x3ea468[_0xb2a3('0x19')][_0xb2a3('0x37')]({'id':_0x5d665a[_0xb2a3('0x36')],'value':_0x5d665a['content']['toString']()});}else if(_0x5d665a[_0xb2a3('0x35')]==='variable'&&_0x5d665a[_0xb2a3('0x38')]&&_0x5d665a[_0xb2a3('0x36')]&&_0x5d665a[_0xb2a3('0x39')]){_0x52bc01[_0x5d665a[_0xb2a3('0x38')]]&&_0x3ea468[_0xb2a3('0x19')]['push']({'id':_0x5d665a[_0xb2a3('0x36')],'value':_0x52bc01[_0x5d665a[_0xb2a3('0x38')]][_0xb2a3('0x2e')]()});}else if(_0x5d665a[_0xb2a3('0x35')]===_0xb2a3('0x3a')&&_0x5d665a[_0xb2a3('0x3b')]&&_0x5d665a[_0xb2a3('0x3b')]['name']&&_0x5d665a[_0xb2a3('0x36')]&&_0x5d665a[_0xb2a3('0x39')]){_0x52bc01[_0x5d665a[_0xb2a3('0x3b')][_0xb2a3('0x3c')]['toLowerCase']()]&&_0x3ea468['custom_fields'][_0xb2a3('0x37')]({'id':_0x5d665a[_0xb2a3('0x36')],'value':_0x52bc01[_0x5d665a[_0xb2a3('0x3b')]['name'][_0xb2a3('0x3d')]()][_0xb2a3('0x2e')]()});}});}return _0x3ea468;}exports[_0xb2a3('0x3e')]=function(_0x8dfa63,_0xb6afef,_0x17ad59,_0x3cf6dd,_0x4fb315,_0x44495d){var _0x3cdc56,_0x3c92b2;_0x44495d['remoteUri']=intUtil[_0xb2a3('0x3f')](_0x44495d[_0xb2a3('0x1c')]);_0x44495d[_0xb2a3('0x40')]=intUtil[_0xb2a3('0x3f')](_0x44495d[_0xb2a3('0x40')]);if(_0x4fb315&&_0x4fb315[_0xb2a3('0x41')]){logger[_0xb2a3('0xc')]('[QUEUE]','Recording\x20is\x20enabled!');_0xb6afef[_0xb2a3('0x42')]=util[_0xb2a3('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x44495d[_0xb2a3('0x40')],_0xb6afef[_0xb2a3('0x43')],md5(_0xb6afef[_0xb2a3('0x43')]));}else{_0xb6afef[_0xb2a3('0x42')]='';}headers[_0xb2a3('0x44')]=getAuth(_0x44495d);return getUser(_0x44495d,_0x3cf6dd[_0xb2a3('0x45')])[_0xb2a3('0x1e')](function(_0x1ac671){_0x3cdc56=_0x1ac671;logger[_0xb2a3('0xc')](_0xb2a3('0x46'),_0x3cdc56['id']);return getEndUser(_0x44495d,_0xb6afef[_0xb2a3('0x10')],_0xb6afef[_0xb2a3('0x47')]);})['then'](function(_0x1a6984){_0x3c92b2=_0x1a6984;logger[_0xb2a3('0xc')](_0xb2a3('0x48'),_0x3c92b2['id']);return getTicket(_0x44495d,_0x3cdc56,_0x3c92b2,_0x17ad59,_0xb6afef);})['then'](function(_0x2a7d8c){if(_0x2a7d8c&&_0x2a7d8c['id']){logger[_0xb2a3('0xc')](_0xb2a3('0x49'));logger[_0xb2a3('0xc')](_0xb2a3('0x4a'),_0x2a7d8c['id']);logger['info'](_0xb2a3('0x4b'),_0xb2a3('0x4c'));emit(util[_0xb2a3('0xf')]('user:%s',_0x3cf6dd[_0xb2a3('0x3c')]),_0xb2a3('0x4d'),{'uri':util[_0xb2a3('0xf')](_0xb2a3('0x4e'),_0x44495d[_0xb2a3('0x1c')],_0x2a7d8c['id'])});}})[_0xb2a3('0x4f')](function(_0x5156d2){logger[_0xb2a3('0x50')](_0xb2a3('0x4b'),JSON[_0xb2a3('0x51')](_0x5156d2));});};exports['outbound']=function(_0x51ccaf,_0x49942f,_0x340752,_0x222ad7,_0x15b473,_0x3702a0,_0x4ad70a){var _0x5548da,_0xa2ff4;_0x3702a0['remoteUri']=intUtil[_0xb2a3('0x3f')](_0x3702a0['remoteUri']);_0x3702a0['serverUrl']=intUtil[_0xb2a3('0x3f')](_0x3702a0[_0xb2a3('0x40')]);if(_0x4ad70a&&_0x4ad70a[_0xb2a3('0x52')]&&_0x4ad70a[_0xb2a3('0x52')]!==_0xb2a3('0x53')){logger[_0xb2a3('0xc')](_0xb2a3('0x54'),_0xb2a3('0x55'));_0x49942f[_0xb2a3('0x42')]=util[_0xb2a3('0xf')](_0xb2a3('0x56'),_0x3702a0[_0xb2a3('0x40')],_0x49942f['uniqueid'],md5(_0x49942f['uniqueid']));}headers[_0xb2a3('0x44')]=getAuth(_0x3702a0);return getUser(_0x3702a0,_0x222ad7['email'])[_0xb2a3('0x1e')](function(_0x29961c){_0x5548da=_0x29961c;logger['info']('The\x20User\x20ID\x20is:',_0x5548da['id']);return getEndUser(_0x3702a0,_0x49942f['destcalleridname'],_0x49942f['destcalleridnum']);})[_0xb2a3('0x1e')](function(_0x4bb81e){_0xa2ff4=_0x4bb81e;logger[_0xb2a3('0xc')](_0xb2a3('0x48'),_0xa2ff4['id']);return getTicket(_0x3702a0,_0x5548da,_0xa2ff4,_0x340752,_0x49942f);})[_0xb2a3('0x1e')](function(_0x7678a4){if(_0x7678a4&&_0x7678a4['id']){logger[_0xb2a3('0xc')]('Ticket\x20created!');logger['info'](_0xb2a3('0x4a'),_0x7678a4['id']);logger['info'](_0xb2a3('0x54'),_0xb2a3('0x4c'));emit(util[_0xb2a3('0xf')](_0xb2a3('0x57'),_0x222ad7[_0xb2a3('0x3c')]),_0xb2a3('0x4d'),{'uri':util[_0xb2a3('0xf')](_0xb2a3('0x4e'),_0x3702a0[_0xb2a3('0x1c')],_0x7678a4['id'])});}})[_0xb2a3('0x4f')](function(_0x2c844b){logger[_0xb2a3('0x50')](_0xb2a3('0x54'),JSON[_0xb2a3('0x51')](_0x2c844b));});};exports[_0xb2a3('0x58')]=function(_0x1fbf75,_0x34d549,_0x92cba,_0x48af77,_0x1be549,_0x4384aa){var _0x302bed,_0x3109f0;_0x4384aa[_0xb2a3('0x1c')]=intUtil[_0xb2a3('0x3f')](_0x4384aa[_0xb2a3('0x1c')]);_0x4384aa[_0xb2a3('0x40')]=intUtil['stripTrailingSlash'](_0x4384aa['serverUrl']);if(_0x1be549&&_0x1be549[_0xb2a3('0x41')]){logger[_0xb2a3('0xc')]('['+_0x34d549['lastevent'][_0xb2a3('0x59')]()+']',_0xb2a3('0x55'));_0x34d549['recordingURL']=util[_0xb2a3('0xf')](_0xb2a3('0x56'),_0x4384aa[_0xb2a3('0x40')],_0x34d549[_0xb2a3('0x43')],md5(_0x34d549['uniqueid']));}else{_0x34d549[_0xb2a3('0x42')]='';}headers['Authorization']=getAuth(_0x4384aa);return getUser(_0x4384aa,'')[_0xb2a3('0x1e')](function(_0x59e71d){_0x302bed=_0x59e71d;logger[_0xb2a3('0xc')](_0xb2a3('0x46'),_0x302bed['id']);return getEndUser(_0x4384aa,_0x34d549['calleridname'],_0x34d549[_0xb2a3('0x47')]);})[_0xb2a3('0x1e')](function(_0x39956c){_0x3109f0=_0x39956c;logger[_0xb2a3('0xc')](_0xb2a3('0x48'),_0x3109f0['id']);return getTicket(_0x4384aa,_0x302bed,_0x3109f0,_0x92cba,_0x34d549);})[_0xb2a3('0x1e')](function(_0x591974){if(_0x591974){logger['info'](_0xb2a3('0x49'));logger[_0xb2a3('0xc')]('The\x20Ticket\x20ID\x20is:',_0x591974['id']);}})[_0xb2a3('0x4f')](function(_0x5120df){logger['error']('['+_0x34d549[_0xb2a3('0x5a')][_0xb2a3('0x59')]()+']',JSON[_0xb2a3('0x51')](_0x5120df));});};
\ No newline at end of file
+var _0x5d0d=['mapValues','keyBy','%s/api/v2/tickets','remoteUri','POST','then','%s/api/v2/agents','find','contact','email','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/contacts','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','toString','base64','debug','GET','map','string','type','nameField','customField','toLowerCase','content','picklist','idField','variableName','push','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','error','stringify','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','catch','unmanaged','lastevent','toUpperCase','lodash','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','defaults','localhost','socket.io-emitter','redis','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','getString','Subjects','<br>','name','Fields','custom_fields'];(function(_0x307e50,_0x35f0c2){var _0x352074=function(_0x36db65){while(--_0x36db65){_0x307e50['push'](_0x307e50['shift']());}};_0x352074(++_0x35f0c2);}(_0x5d0d,0x1b7));var _0xd5d0=function(_0x1b4b23,_0x5dd6d6){_0x1b4b23=_0x1b4b23-0x0;var _0x2a325b=_0x5d0d[_0x1b4b23];return _0x2a325b;};'use strict';var _=require(_0xd5d0('0x0'));var rp=require('request-promise');var md5=require(_0xd5d0('0x1'));var util=require(_0xd5d0('0x2'));var Redis=require(_0xd5d0('0x3'));var intUtil=require(_0xd5d0('0x4'));var config=require(_0xd5d0('0x5'));var logger=require(_0xd5d0('0x6'))(_0xd5d0('0x7'));config['redis']=_[_0xd5d0('0x8')](config['redis'],{'host':_0xd5d0('0x9'),'port':0x18eb});var io=require(_0xd5d0('0xa'))(new Redis(config[_0xd5d0('0xb')]));var headers={'Content-Type':_0xd5d0('0xc'),'Accept':'application/json'};function emit(_0x5223e2,_0x23e1d8,_0x24dcf1){io['to'](_0x5223e2)[_0xd5d0('0xd')](_0x23e1d8,_0x24dcf1);}function getTicket(_0x29ebc4,_0x2295f3,_0x3fffe9,_0x2dcfad,_0x3e2cd6){logger[_0xd5d0('0xe')](_0xd5d0('0xf'));var _0x13e580=_[_0xd5d0('0x10')]({'responder_id':_0x2295f3['id'],'requester_id':_0x3fffe9['id'],'name':util[_0xd5d0('0x11')](_0xd5d0('0x12'),_0x3e2cd6[_0xd5d0('0x13')]),'phone':_0x3e2cd6['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xd5d0('0x14')](_0x2dcfad[_0xd5d0('0x15')],_0x3e2cd6,'\x20'),'description':intUtil[_0xd5d0('0x14')](_0x2dcfad['Descriptions'],_0x3e2cd6,_0xd5d0('0x16')),'tags':getTags(_0x2dcfad['Tags'],_0xd5d0('0x17'))},getCustomFields(_0x2dcfad[_0xd5d0('0x18')],_0x3e2cd6));_0x13e580[_0xd5d0('0x19')]=_[_0xd5d0('0x1a')](_[_0xd5d0('0x1b')](_0x13e580[_0xd5d0('0x19')],'id'),'value');return request({'uri':util[_0xd5d0('0x11')](_0xd5d0('0x1c'),_0x29ebc4[_0xd5d0('0x1d')]),'method':_0xd5d0('0x1e'),'body':_0x13e580})[_0xd5d0('0x1f')](function(_0x4d0cff){logger['info']('Ticket\x20created!');return _0x4d0cff;});}function getUser(_0x22e014,_0x329b39){if(intUtil['validateEmail'](_0x329b39)){return request({'uri':util[_0xd5d0('0x11')](_0xd5d0('0x20'),_0x22e014[_0xd5d0('0x1d')]),'qs':{'email':_0x329b39}})[_0xd5d0('0x1f')](function(_0x3b4e6e){if(_0x3b4e6e['length']){logger[_0xd5d0('0xe')]('Agent\x20found!');return _[_0xd5d0('0x21')](_0x3b4e6e,function(_0x5695d8){return _0x5695d8[_0xd5d0('0x22')][_0xd5d0('0x23')]===_0x329b39;});}else{logger[_0xd5d0('0xe')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xd5d0('0x11')](_0xd5d0('0x24'),_0x22e014[_0xd5d0('0x1d')])})[_0xd5d0('0x1f')](function(_0x2e6003){logger[_0xd5d0('0xe')](_0xd5d0('0x25'));return _0x2e6003;});}});}else{logger[_0xd5d0('0xe')](_0xd5d0('0x26'));return request({'uri':util[_0xd5d0('0x11')](_0xd5d0('0x24'),_0x22e014[_0xd5d0('0x1d')])})[_0xd5d0('0x1f')](function(_0x10e716){logger[_0xd5d0('0xe')](_0xd5d0('0x25'));return _0x10e716;});}}function getEndUser(_0x372abe,_0x5b0c4e,_0x51b52a){logger[_0xd5d0('0xe')]('Searching\x20enduser\x20with\x20phone',_0x51b52a);return request({'uri':util['format'](_0xd5d0('0x27'),_0x372abe[_0xd5d0('0x1d')]),'qs':{'phone':_0x51b52a}})['then'](function(_0xfbf71c){if(_0xfbf71c[_0xd5d0('0x28')]){logger[_0xd5d0('0xe')](_0xd5d0('0x29'));return _[_0xd5d0('0x21')](_0xfbf71c,{'phone':_0x51b52a});}else{logger[_0xd5d0('0xe')](_0xd5d0('0x2a'));return request({'uri':util[_0xd5d0('0x11')](_0xd5d0('0x27'),_0x372abe[_0xd5d0('0x1d')]),'method':_0xd5d0('0x1e'),'body':{'name':_0x5b0c4e,'phone':_0x51b52a}})[_0xd5d0('0x1f')](function(_0x328b4e){logger[_0xd5d0('0xe')](_0xd5d0('0x2b'));return _0x328b4e;});}});}function getAuth(_0x461f0a){return util[_0xd5d0('0x11')](_0xd5d0('0x2c'),new Buffer(_0x461f0a[_0xd5d0('0x2d')]+':X')[_0xd5d0('0x2e')](_0xd5d0('0x2f')));}function request(_0x71dca7){logger[_0xd5d0('0x30')]('[HTTP]',JSON['stringify'](_0x71dca7));return rp(_[_0xd5d0('0x8')](_0x71dca7,{'method':_0xd5d0('0x31'),'headers':headers,'json':!![]}));}function getTags(_0x2b11de,_0x5cc533){var _0x1baa56=[];if(_0x2b11de&&_0x2b11de['length']>0x0){_0x1baa56=_[_0xd5d0('0x32')](_0x2b11de,_0x5cc533);}return _0x1baa56;}function getCustomFields(_0x268d91,_0xb2eefd){var _0x461e0a=[];var _0x131b7a={'custom_fields':[]};if(_0x268d91['length']>0x0){_['forEach'](_0x268d91,function(_0x178886){if(_['includes']([_0xd5d0('0x33'),'picklist'],_0x178886[_0xd5d0('0x34')])&&_0x178886[_0xd5d0('0x35')]&&!_0x178886[_0xd5d0('0x36')]){_0x131b7a[_0x178886[_0xd5d0('0x35')][_0xd5d0('0x37')]()]=_0x178886[_0xd5d0('0x38')][_0xd5d0('0x2e')]();}else if(_['includes']([_0xd5d0('0x33'),_0xd5d0('0x39')],_0x178886[_0xd5d0('0x34')])&&_0x178886[_0xd5d0('0x3a')]&&_0x178886[_0xd5d0('0x36')]){_0x131b7a['custom_fields']['push']({'id':_0x178886[_0xd5d0('0x3a')],'value':_0x178886[_0xd5d0('0x38')]['toString']()});}else if(_0x178886['type']==='variable'&&_0x178886[_0xd5d0('0x3b')]&&_0x178886[_0xd5d0('0x3a')]&&_0x178886[_0xd5d0('0x36')]){_0xb2eefd[_0x178886[_0xd5d0('0x3b')]]&&_0x131b7a[_0xd5d0('0x19')][_0xd5d0('0x3c')]({'id':_0x178886[_0xd5d0('0x3a')],'value':_0xb2eefd[_0x178886[_0xd5d0('0x3b')]]['toString']()});}else if(_0x178886[_0xd5d0('0x34')]==='customVariable'&&_0x178886[_0xd5d0('0x3d')]&&_0x178886[_0xd5d0('0x3d')][_0xd5d0('0x17')]&&_0x178886[_0xd5d0('0x3a')]&&_0x178886[_0xd5d0('0x36')]){_0xb2eefd[_0x178886[_0xd5d0('0x3d')][_0xd5d0('0x17')]['toLowerCase']()]&&_0x131b7a[_0xd5d0('0x19')][_0xd5d0('0x3c')]({'id':_0x178886['idField'],'value':_0xb2eefd[_0x178886[_0xd5d0('0x3d')]['name'][_0xd5d0('0x37')]()][_0xd5d0('0x2e')]()});}});}return _0x131b7a;}exports[_0xd5d0('0x3e')]=function(_0x111380,_0x23d78c,_0x2b2708,_0x4e795c,_0x5554f0,_0x3fc7d3){var _0x18c20e,_0x479e45;_0x3fc7d3['remoteUri']=intUtil[_0xd5d0('0x3f')](_0x3fc7d3['remoteUri']);_0x3fc7d3[_0xd5d0('0x40')]=intUtil[_0xd5d0('0x3f')](_0x3fc7d3['serverUrl']);if(_0x5554f0&&_0x5554f0[_0xd5d0('0x41')]){logger[_0xd5d0('0xe')](_0xd5d0('0x42'),'Recording\x20is\x20enabled!');_0x23d78c[_0xd5d0('0x43')]=util[_0xd5d0('0x11')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3fc7d3['serverUrl'],_0x23d78c[_0xd5d0('0x44')],md5(_0x23d78c[_0xd5d0('0x44')]));}else{_0x23d78c[_0xd5d0('0x43')]='';}headers[_0xd5d0('0x45')]=getAuth(_0x3fc7d3);return getUser(_0x3fc7d3,_0x4e795c[_0xd5d0('0x23')])[_0xd5d0('0x1f')](function(_0x1682c4){_0x18c20e=_0x1682c4;logger[_0xd5d0('0xe')](_0xd5d0('0x46'),_0x18c20e['id']);return getEndUser(_0x3fc7d3,_0x23d78c[_0xd5d0('0x13')],_0x23d78c[_0xd5d0('0x47')]);})[_0xd5d0('0x1f')](function(_0x1eb7e9){_0x479e45=_0x1eb7e9;logger[_0xd5d0('0xe')](_0xd5d0('0x48'),_0x479e45['id']);return getTicket(_0x3fc7d3,_0x18c20e,_0x479e45,_0x2b2708,_0x23d78c);})['then'](function(_0x5d2166){if(_0x5d2166&&_0x5d2166['id']){logger[_0xd5d0('0xe')](_0xd5d0('0x49'));logger[_0xd5d0('0xe')](_0xd5d0('0x4a'),_0x5d2166['id']);logger['info'](_0xd5d0('0x42'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xd5d0('0x11')](_0xd5d0('0x4b'),_0x4e795c[_0xd5d0('0x17')]),_0xd5d0('0x4c'),{'uri':util[_0xd5d0('0x11')](_0xd5d0('0x4d'),_0x3fc7d3['remoteUri'],_0x5d2166['id'])});}})['catch'](function(_0x2fbf6f){logger[_0xd5d0('0x4e')]('[QUEUE]',JSON[_0xd5d0('0x4f')](_0x2fbf6f));});};exports[_0xd5d0('0x50')]=function(_0x3234a7,_0x2a6082,_0x123ffb,_0x182a64,_0xabcdc3,_0x1263be,_0x400080){var _0x5f3ec8,_0x3af14c;_0x1263be[_0xd5d0('0x1d')]=intUtil[_0xd5d0('0x3f')](_0x1263be[_0xd5d0('0x1d')]);_0x1263be['serverUrl']=intUtil[_0xd5d0('0x3f')](_0x1263be[_0xd5d0('0x40')]);if(_0x400080&&_0x400080[_0xd5d0('0x51')]&&_0x400080['recordingFormat']!==_0xd5d0('0x52')){logger[_0xd5d0('0xe')](_0xd5d0('0x53'),_0xd5d0('0x54'));_0x2a6082[_0xd5d0('0x43')]=util[_0xd5d0('0x11')](_0xd5d0('0x55'),_0x1263be[_0xd5d0('0x40')],_0x2a6082[_0xd5d0('0x44')],md5(_0x2a6082[_0xd5d0('0x44')]));}headers[_0xd5d0('0x45')]=getAuth(_0x1263be);return getUser(_0x1263be,_0x182a64[_0xd5d0('0x23')])['then'](function(_0x5d8926){_0x5f3ec8=_0x5d8926;logger[_0xd5d0('0xe')](_0xd5d0('0x46'),_0x5f3ec8['id']);return getEndUser(_0x1263be,_0x2a6082[_0xd5d0('0x56')],_0x2a6082[_0xd5d0('0x57')]);})[_0xd5d0('0x1f')](function(_0x50921e){_0x3af14c=_0x50921e;logger['info'](_0xd5d0('0x48'),_0x3af14c['id']);return getTicket(_0x1263be,_0x5f3ec8,_0x3af14c,_0x123ffb,_0x2a6082);})[_0xd5d0('0x1f')](function(_0x18b15d){if(_0x18b15d&&_0x18b15d['id']){logger[_0xd5d0('0xe')]('Ticket\x20created!');logger['info'](_0xd5d0('0x4a'),_0x18b15d['id']);logger[_0xd5d0('0xe')]('[OUTBOUND]',_0xd5d0('0x58'));emit(util[_0xd5d0('0x11')]('user:%s',_0x182a64['name']),_0xd5d0('0x4c'),{'uri':util[_0xd5d0('0x11')](_0xd5d0('0x4d'),_0x1263be[_0xd5d0('0x1d')],_0x18b15d['id'])});}})[_0xd5d0('0x59')](function(_0x3e4563){logger[_0xd5d0('0x4e')](_0xd5d0('0x53'),JSON[_0xd5d0('0x4f')](_0x3e4563));});};exports[_0xd5d0('0x5a')]=function(_0x34ae94,_0x26d644,_0xb3cb82,_0x59df7f,_0x1e91a6,_0x524e28){var _0x10e5b1,_0x162e75;_0x524e28['remoteUri']=intUtil[_0xd5d0('0x3f')](_0x524e28[_0xd5d0('0x1d')]);_0x524e28[_0xd5d0('0x40')]=intUtil[_0xd5d0('0x3f')](_0x524e28[_0xd5d0('0x40')]);if(_0x1e91a6&&_0x1e91a6[_0xd5d0('0x41')]){logger[_0xd5d0('0xe')]('['+_0x26d644[_0xd5d0('0x5b')][_0xd5d0('0x5c')]()+']',_0xd5d0('0x54'));_0x26d644['recordingURL']=util[_0xd5d0('0x11')](_0xd5d0('0x55'),_0x524e28[_0xd5d0('0x40')],_0x26d644[_0xd5d0('0x44')],md5(_0x26d644['uniqueid']));}else{_0x26d644[_0xd5d0('0x43')]='';}headers[_0xd5d0('0x45')]=getAuth(_0x524e28);return getUser(_0x524e28,'')[_0xd5d0('0x1f')](function(_0x2eec77){_0x10e5b1=_0x2eec77;logger[_0xd5d0('0xe')]('The\x20User\x20ID\x20is:',_0x10e5b1['id']);return getEndUser(_0x524e28,_0x26d644[_0xd5d0('0x13')],_0x26d644['calleridnum']);})['then'](function(_0x1481a1){_0x162e75=_0x1481a1;logger[_0xd5d0('0xe')](_0xd5d0('0x48'),_0x162e75['id']);return getTicket(_0x524e28,_0x10e5b1,_0x162e75,_0xb3cb82,_0x26d644);})[_0xd5d0('0x1f')](function(_0x239aca){if(_0x239aca){logger[_0xd5d0('0xe')](_0xd5d0('0x49'));logger['info'](_0xd5d0('0x4a'),_0x239aca['id']);}})[_0xd5d0('0x59')](function(_0x11654c){logger[_0xd5d0('0x4e')]('['+_0x26d644[_0xd5d0('0x5b')][_0xd5d0('0x5c')]()+']',JSON['stringify'](_0x11654c));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff