// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x3958=['email','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/agents/me','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/api/v2/contacts','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','toString','base64','debug','[HTTP]','defaults','GET','map','type','string','nameField','customField','toLowerCase','content','idField','push','variable','variableName','customVariable','Variable','queue','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','catch','error','stringify','outbound','stripTrailingSlash','recordingFormat','none','destcalleridnum','[OUTBOUND]','user:%s','%s/helpdesk/tickets/%d','unmanaged','lastevent','toUpperCase','The\x20Enduser\x20ID\x20is:','lodash','request-promise','redis','localhost','socket.io-emitter','application/json','emit','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','calleridnum','Subjects','getString','Descriptions','Tags','name','Fields','custom_fields','mapValues','keyBy','%s/api/v2/tickets','remoteUri','POST','info','Ticket\x20created!','then','length','Agent\x20found!','find','contact'];(function(_0xcf44c6,_0x153d04){var _0x4d04e2=function(_0x222d60){while(--_0x222d60){_0xcf44c6['push'](_0xcf44c6['shift']());}};_0x4d04e2(++_0x153d04);}(_0x3958,0xf1));var _0x8395=function(_0xdd4411,_0x12361a){_0xdd4411=_0xdd4411-0x0;var _0x21163f=_0x3958[_0xdd4411];return _0x21163f;};'use strict';var _=require(_0x8395('0x0'));var rp=require(_0x8395('0x1'));var md5=require('md5');var util=require('util');var Redis=require('ioredis');var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')('freshdesk');config[_0x8395('0x2')]=_['defaults'](config['redis'],{'host':_0x8395('0x3'),'port':0x18eb});var io=require(_0x8395('0x4'))(new Redis(config[_0x8395('0x2')]));var headers={'Content-Type':'application/json','Accept':_0x8395('0x5')};function emit(_0x176eaa,_0xec4341,_0x55293c){io['to'](_0x176eaa)[_0x8395('0x6')](_0xec4341,_0x55293c);}function getTicket(_0x3364ff,_0x254c83,_0x169d4e,_0xd6b24b,_0x428faf){logger['info'](_0x8395('0x7'));var _0x48fe4a=_[_0x8395('0x8')]({'responder_id':_0x254c83['id'],'requester_id':_0x169d4e['id'],'name':util[_0x8395('0x9')](_0x8395('0xa'),_0x428faf[_0x8395('0xb')]),'phone':_0x428faf[_0x8395('0xc')],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil['getString'](_0xd6b24b[_0x8395('0xd')],_0x428faf,'\x20'),'description':intUtil[_0x8395('0xe')](_0xd6b24b[_0x8395('0xf')],_0x428faf,'<br>'),'tags':getTags(_0xd6b24b[_0x8395('0x10')],_0x8395('0x11'))},getCustomFields(_0xd6b24b[_0x8395('0x12')],_0x428faf));_0x48fe4a[_0x8395('0x13')]=_[_0x8395('0x14')](_[_0x8395('0x15')](_0x48fe4a['custom_fields'],'id'),'value');return request({'uri':util[_0x8395('0x9')](_0x8395('0x16'),_0x3364ff[_0x8395('0x17')]),'method':_0x8395('0x18'),'body':_0x48fe4a})['then'](function(_0x431a01){logger[_0x8395('0x19')](_0x8395('0x1a'));return _0x431a01;});}function getUser(_0x3aa028,_0x4a53fa){if(intUtil['validateEmail'](_0x4a53fa)){return request({'uri':util['format']('%s/api/v2/agents',_0x3aa028[_0x8395('0x17')]),'qs':{'email':_0x4a53fa}})[_0x8395('0x1b')](function(_0x2ad1f6){if(_0x2ad1f6[_0x8395('0x1c')]){logger[_0x8395('0x19')](_0x8395('0x1d'));return _[_0x8395('0x1e')](_0x2ad1f6,function(_0x4a2b82){return _0x4a2b82[_0x8395('0x1f')][_0x8395('0x20')]===_0x4a53fa;});}else{logger[_0x8395('0x19')](_0x8395('0x21'));return request({'uri':util[_0x8395('0x9')]('%s/api/v2/agents/me',_0x3aa028[_0x8395('0x17')])})[_0x8395('0x1b')](function(_0x3b094c){logger[_0x8395('0x19')]('Admin\x20account\x20selected.');return _0x3b094c;});}});}else{logger['info'](_0x8395('0x22'));return request({'uri':util[_0x8395('0x9')](_0x8395('0x23'),_0x3aa028[_0x8395('0x17')])})[_0x8395('0x1b')](function(_0x23804b){logger[_0x8395('0x19')](_0x8395('0x24'));return _0x23804b;});}}function getEndUser(_0x5184f2,_0x4bffff,_0x5bbbad){logger[_0x8395('0x19')](_0x8395('0x25'),_0x5bbbad);return request({'uri':util['format'](_0x8395('0x26'),_0x5184f2[_0x8395('0x17')]),'qs':{'phone':_0x5bbbad}})['then'](function(_0x463225){if(_0x463225[_0x8395('0x1c')]){logger['info'](_0x8395('0x27'));return _[_0x8395('0x1e')](_0x463225,{'phone':_0x5bbbad});}else{logger['info'](_0x8395('0x28'));return request({'uri':util[_0x8395('0x9')](_0x8395('0x26'),_0x5184f2[_0x8395('0x17')]),'method':_0x8395('0x18'),'body':{'name':_0x4bffff,'phone':_0x5bbbad}})['then'](function(_0x4dbee2){logger[_0x8395('0x19')](_0x8395('0x29'));return _0x4dbee2;});}});}function getAuth(_0x4f33e8){return util[_0x8395('0x9')](_0x8395('0x2a'),new Buffer(_0x4f33e8[_0x8395('0x2b')]+':X')[_0x8395('0x2c')](_0x8395('0x2d')));}function request(_0x3c53ad){logger[_0x8395('0x2e')](_0x8395('0x2f'),JSON['stringify'](_0x3c53ad));return rp(_[_0x8395('0x30')](_0x3c53ad,{'method':_0x8395('0x31'),'headers':headers,'json':!![]}));}function getTags(_0x14de16,_0x27d620){var _0x223ff2=[];if(_0x14de16&&_0x14de16[_0x8395('0x1c')]>0x0){_0x223ff2=_[_0x8395('0x32')](_0x14de16,_0x27d620);}return _0x223ff2;}function getCustomFields(_0x4c2614,_0x4a8aec){var _0x1fa3de=[];var _0x57c7aa={'custom_fields':[]};if(_0x4c2614[_0x8395('0x1c')]>0x0){_['forEach'](_0x4c2614,function(_0x6a07d9){if(_0x6a07d9[_0x8395('0x33')]===_0x8395('0x34')&&_0x6a07d9[_0x8395('0x35')]&&!_0x6a07d9[_0x8395('0x36')]){_0x57c7aa[_0x6a07d9['nameField'][_0x8395('0x37')]()]=_0x6a07d9[_0x8395('0x38')][_0x8395('0x2c')]();}else if(_0x6a07d9[_0x8395('0x33')]===_0x8395('0x34')&&_0x6a07d9[_0x8395('0x39')]&&_0x6a07d9[_0x8395('0x36')]){_0x57c7aa[_0x8395('0x13')][_0x8395('0x3a')]({'id':_0x6a07d9[_0x8395('0x39')],'value':_0x6a07d9['content'][_0x8395('0x2c')]()});}else if(_0x6a07d9[_0x8395('0x33')]===_0x8395('0x3b')&&_0x6a07d9[_0x8395('0x3c')]&&_0x6a07d9[_0x8395('0x39')]&&_0x6a07d9[_0x8395('0x36')]){_0x4a8aec[_0x6a07d9[_0x8395('0x3c')]]&&_0x57c7aa['custom_fields'][_0x8395('0x3a')]({'id':_0x6a07d9[_0x8395('0x39')],'value':_0x4a8aec[_0x6a07d9[_0x8395('0x3c')]]['toString']()});}else if(_0x6a07d9[_0x8395('0x33')]===_0x8395('0x3d')&&_0x6a07d9[_0x8395('0x3e')]&&_0x6a07d9[_0x8395('0x3e')][_0x8395('0x11')]&&_0x6a07d9['idField']&&_0x6a07d9[_0x8395('0x36')]){_0x4a8aec[_0x6a07d9['Variable'][_0x8395('0x11')][_0x8395('0x37')]()]&&_0x57c7aa['custom_fields'][_0x8395('0x3a')]({'id':_0x6a07d9[_0x8395('0x39')],'value':_0x4a8aec[_0x6a07d9['Variable'][_0x8395('0x11')][_0x8395('0x37')]()]['toString']()});}});}return _0x57c7aa;}exports[_0x8395('0x3f')]=function(_0x466ff8,_0x58d468,_0x4ef0a0,_0x548e32,_0x323458,_0x12c453){var _0x39fc3b,_0x18c6b8;_0x12c453[_0x8395('0x17')]=intUtil['stripTrailingSlash'](_0x12c453[_0x8395('0x17')]);_0x12c453[_0x8395('0x40')]=intUtil['stripTrailingSlash'](_0x12c453['serverUrl']);if(_0x323458&&_0x323458[_0x8395('0x41')]){logger[_0x8395('0x19')](_0x8395('0x42'),_0x8395('0x43'));_0x58d468[_0x8395('0x44')]=util[_0x8395('0x9')](_0x8395('0x45'),_0x12c453[_0x8395('0x40')],_0x58d468[_0x8395('0x46')],md5(_0x58d468[_0x8395('0x46')]));}else{_0x58d468[_0x8395('0x44')]='';}headers[_0x8395('0x47')]=getAuth(_0x12c453);return getUser(_0x12c453,_0x548e32[_0x8395('0x20')])[_0x8395('0x1b')](function(_0x440cad){_0x39fc3b=_0x440cad;logger[_0x8395('0x19')](_0x8395('0x48'),_0x39fc3b['id']);return getEndUser(_0x12c453,_0x58d468['calleridname'],_0x58d468[_0x8395('0xc')]);})[_0x8395('0x1b')](function(_0x3cfa7f){_0x18c6b8=_0x3cfa7f;logger['info']('The\x20Enduser\x20ID\x20is:',_0x18c6b8['id']);return getTicket(_0x12c453,_0x39fc3b,_0x18c6b8,_0x4ef0a0,_0x58d468);})[_0x8395('0x1b')](function(_0x539007){if(_0x539007&&_0x539007['id']){logger['info'](_0x8395('0x1a'));logger[_0x8395('0x19')](_0x8395('0x49'),_0x539007['id']);logger['info'](_0x8395('0x42'),_0x8395('0x4a'));emit(util['format']('user:%s',_0x548e32[_0x8395('0x11')]),_0x8395('0x4b'),{'uri':util['format']('%s/helpdesk/tickets/%d',_0x12c453[_0x8395('0x17')],_0x539007['id'])});}})[_0x8395('0x4c')](function(_0x901386){logger[_0x8395('0x4d')]('[QUEUE]',JSON[_0x8395('0x4e')](_0x901386));});};exports[_0x8395('0x4f')]=function(_0x2ae6b7,_0x7ceaa6,_0x58489a,_0x497f6d,_0x3ffb87,_0x33c764,_0x400184){var _0xf363f0,_0x5e9ea9;_0x33c764[_0x8395('0x17')]=intUtil[_0x8395('0x50')](_0x33c764['remoteUri']);_0x33c764[_0x8395('0x40')]=intUtil[_0x8395('0x50')](_0x33c764[_0x8395('0x40')]);if(_0x400184&&_0x400184[_0x8395('0x51')]&&_0x400184['recordingFormat']!==_0x8395('0x52')){logger['info']('[OUTBOUND]',_0x8395('0x43'));_0x7ceaa6[_0x8395('0x44')]=util['format'](_0x8395('0x45'),_0x33c764[_0x8395('0x40')],_0x7ceaa6['uniqueid'],md5(_0x7ceaa6[_0x8395('0x46')]));}headers[_0x8395('0x47')]=getAuth(_0x33c764);return getUser(_0x33c764,_0x497f6d[_0x8395('0x20')])[_0x8395('0x1b')](function(_0x5a1b5d){_0xf363f0=_0x5a1b5d;logger[_0x8395('0x19')]('The\x20User\x20ID\x20is:',_0xf363f0['id']);return getEndUser(_0x33c764,_0x7ceaa6['destcalleridname'],_0x7ceaa6[_0x8395('0x53')]);})[_0x8395('0x1b')](function(_0xbd0b4d){_0x5e9ea9=_0xbd0b4d;logger['info']('The\x20Enduser\x20ID\x20is:',_0x5e9ea9['id']);return getTicket(_0x33c764,_0xf363f0,_0x5e9ea9,_0x58489a,_0x7ceaa6);})['then'](function(_0x46e3fe){if(_0x46e3fe&&_0x46e3fe['id']){logger[_0x8395('0x19')](_0x8395('0x1a'));logger[_0x8395('0x19')](_0x8395('0x49'),_0x46e3fe['id']);logger[_0x8395('0x19')](_0x8395('0x54'),_0x8395('0x4a'));emit(util[_0x8395('0x9')](_0x8395('0x55'),_0x497f6d['name']),_0x8395('0x4b'),{'uri':util[_0x8395('0x9')](_0x8395('0x56'),_0x33c764[_0x8395('0x17')],_0x46e3fe['id'])});}})[_0x8395('0x4c')](function(_0x2c9856){logger[_0x8395('0x4d')](_0x8395('0x54'),JSON['stringify'](_0x2c9856));});};exports[_0x8395('0x57')]=function(_0x2b836e,_0x173fc1,_0x2dac70,_0x387fac,_0x17af07,_0x21d856){var _0x1476f3,_0x29635f;_0x21d856[_0x8395('0x17')]=intUtil[_0x8395('0x50')](_0x21d856[_0x8395('0x17')]);_0x21d856[_0x8395('0x40')]=intUtil[_0x8395('0x50')](_0x21d856[_0x8395('0x40')]);if(_0x17af07&&_0x17af07['monitor_format']){logger[_0x8395('0x19')]('['+_0x173fc1[_0x8395('0x58')][_0x8395('0x59')]()+']',_0x8395('0x43'));_0x173fc1[_0x8395('0x44')]=util[_0x8395('0x9')](_0x8395('0x45'),_0x21d856['serverUrl'],_0x173fc1[_0x8395('0x46')],md5(_0x173fc1['uniqueid']));}else{_0x173fc1[_0x8395('0x44')]='';}headers[_0x8395('0x47')]=getAuth(_0x21d856);return getUser(_0x21d856,'')[_0x8395('0x1b')](function(_0x28fb48){_0x1476f3=_0x28fb48;logger['info'](_0x8395('0x48'),_0x1476f3['id']);return getEndUser(_0x21d856,_0x173fc1[_0x8395('0xb')],_0x173fc1[_0x8395('0xc')]);})['then'](function(_0x5a5d33){_0x29635f=_0x5a5d33;logger['info'](_0x8395('0x5a'),_0x29635f['id']);return getTicket(_0x21d856,_0x1476f3,_0x29635f,_0x2dac70,_0x173fc1);})['then'](function(_0x4980df){if(_0x4980df){logger[_0x8395('0x19')]('Ticket\x20created!');logger[_0x8395('0x19')](_0x8395('0x49'),_0x4980df['id']);}})['catch'](function(_0x2b6d06){logger[_0x8395('0x4d')]('['+_0x173fc1[_0x8395('0x58')][_0x8395('0x59')]()+']',JSON['stringify'](_0x2b6d06));});};
\ No newline at end of file
+var _0x5d0d=['mapValues','keyBy','%s/api/v2/tickets','remoteUri','POST','then','%s/api/v2/agents','find','contact','email','%s/api/v2/agents/me','Admin\x20account\x20selected.','Invalid\x20email\x20format,\x20using\x20the\x20admin\x20account!','%s/api/v2/contacts','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','Basic\x20%s','apiKey','toString','base64','debug','GET','map','string','type','nameField','customField','toLowerCase','content','picklist','idField','variableName','push','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','Ticket\x20created!','The\x20Ticket\x20ID\x20is:','user:%s','trigger:browser:url','%s/helpdesk/tickets/%d','error','stringify','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','catch','unmanaged','lastevent','toUpperCase','lodash','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','freshdesk','defaults','localhost','socket.io-emitter','redis','application/json','emit','info','Creating\x20new\x20ticket...','merge','format','Caller\x20-\x20%s','calleridname','getString','Subjects','<br>','name','Fields','custom_fields'];(function(_0x307e50,_0x35f0c2){var _0x352074=function(_0x36db65){while(--_0x36db65){_0x307e50['push'](_0x307e50['shift']());}};_0x352074(++_0x35f0c2);}(_0x5d0d,0x1b7));var _0xd5d0=function(_0x1b4b23,_0x5dd6d6){_0x1b4b23=_0x1b4b23-0x0;var _0x2a325b=_0x5d0d[_0x1b4b23];return _0x2a325b;};'use strict';var _=require(_0xd5d0('0x0'));var rp=require('request-promise');var md5=require(_0xd5d0('0x1'));var util=require(_0xd5d0('0x2'));var Redis=require(_0xd5d0('0x3'));var intUtil=require(_0xd5d0('0x4'));var config=require(_0xd5d0('0x5'));var logger=require(_0xd5d0('0x6'))(_0xd5d0('0x7'));config['redis']=_[_0xd5d0('0x8')](config['redis'],{'host':_0xd5d0('0x9'),'port':0x18eb});var io=require(_0xd5d0('0xa'))(new Redis(config[_0xd5d0('0xb')]));var headers={'Content-Type':_0xd5d0('0xc'),'Accept':'application/json'};function emit(_0x5223e2,_0x23e1d8,_0x24dcf1){io['to'](_0x5223e2)[_0xd5d0('0xd')](_0x23e1d8,_0x24dcf1);}function getTicket(_0x29ebc4,_0x2295f3,_0x3fffe9,_0x2dcfad,_0x3e2cd6){logger[_0xd5d0('0xe')](_0xd5d0('0xf'));var _0x13e580=_[_0xd5d0('0x10')]({'responder_id':_0x2295f3['id'],'requester_id':_0x3fffe9['id'],'name':util[_0xd5d0('0x11')](_0xd5d0('0x12'),_0x3e2cd6[_0xd5d0('0x13')]),'phone':_0x3e2cd6['calleridnum'],'source':0x3,'priority':0x1,'status':0x2,'subject':intUtil[_0xd5d0('0x14')](_0x2dcfad[_0xd5d0('0x15')],_0x3e2cd6,'\x20'),'description':intUtil[_0xd5d0('0x14')](_0x2dcfad['Descriptions'],_0x3e2cd6,_0xd5d0('0x16')),'tags':getTags(_0x2dcfad['Tags'],_0xd5d0('0x17'))},getCustomFields(_0x2dcfad[_0xd5d0('0x18')],_0x3e2cd6));_0x13e580[_0xd5d0('0x19')]=_[_0xd5d0('0x1a')](_[_0xd5d0('0x1b')](_0x13e580[_0xd5d0('0x19')],'id'),'value');return request({'uri':util[_0xd5d0('0x11')](_0xd5d0('0x1c'),_0x29ebc4[_0xd5d0('0x1d')]),'method':_0xd5d0('0x1e'),'body':_0x13e580})[_0xd5d0('0x1f')](function(_0x4d0cff){logger['info']('Ticket\x20created!');return _0x4d0cff;});}function getUser(_0x22e014,_0x329b39){if(intUtil['validateEmail'](_0x329b39)){return request({'uri':util[_0xd5d0('0x11')](_0xd5d0('0x20'),_0x22e014[_0xd5d0('0x1d')]),'qs':{'email':_0x329b39}})[_0xd5d0('0x1f')](function(_0x3b4e6e){if(_0x3b4e6e['length']){logger[_0xd5d0('0xe')]('Agent\x20found!');return _[_0xd5d0('0x21')](_0x3b4e6e,function(_0x5695d8){return _0x5695d8[_0xd5d0('0x22')][_0xd5d0('0x23')]===_0x329b39;});}else{logger[_0xd5d0('0xe')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xd5d0('0x11')](_0xd5d0('0x24'),_0x22e014[_0xd5d0('0x1d')])})[_0xd5d0('0x1f')](function(_0x2e6003){logger[_0xd5d0('0xe')](_0xd5d0('0x25'));return _0x2e6003;});}});}else{logger[_0xd5d0('0xe')](_0xd5d0('0x26'));return request({'uri':util[_0xd5d0('0x11')](_0xd5d0('0x24'),_0x22e014[_0xd5d0('0x1d')])})[_0xd5d0('0x1f')](function(_0x10e716){logger[_0xd5d0('0xe')](_0xd5d0('0x25'));return _0x10e716;});}}function getEndUser(_0x372abe,_0x5b0c4e,_0x51b52a){logger[_0xd5d0('0xe')]('Searching\x20enduser\x20with\x20phone',_0x51b52a);return request({'uri':util['format'](_0xd5d0('0x27'),_0x372abe[_0xd5d0('0x1d')]),'qs':{'phone':_0x51b52a}})['then'](function(_0xfbf71c){if(_0xfbf71c[_0xd5d0('0x28')]){logger[_0xd5d0('0xe')](_0xd5d0('0x29'));return _[_0xd5d0('0x21')](_0xfbf71c,{'phone':_0x51b52a});}else{logger[_0xd5d0('0xe')](_0xd5d0('0x2a'));return request({'uri':util[_0xd5d0('0x11')](_0xd5d0('0x27'),_0x372abe[_0xd5d0('0x1d')]),'method':_0xd5d0('0x1e'),'body':{'name':_0x5b0c4e,'phone':_0x51b52a}})[_0xd5d0('0x1f')](function(_0x328b4e){logger[_0xd5d0('0xe')](_0xd5d0('0x2b'));return _0x328b4e;});}});}function getAuth(_0x461f0a){return util[_0xd5d0('0x11')](_0xd5d0('0x2c'),new Buffer(_0x461f0a[_0xd5d0('0x2d')]+':X')[_0xd5d0('0x2e')](_0xd5d0('0x2f')));}function request(_0x71dca7){logger[_0xd5d0('0x30')]('[HTTP]',JSON['stringify'](_0x71dca7));return rp(_[_0xd5d0('0x8')](_0x71dca7,{'method':_0xd5d0('0x31'),'headers':headers,'json':!![]}));}function getTags(_0x2b11de,_0x5cc533){var _0x1baa56=[];if(_0x2b11de&&_0x2b11de['length']>0x0){_0x1baa56=_[_0xd5d0('0x32')](_0x2b11de,_0x5cc533);}return _0x1baa56;}function getCustomFields(_0x268d91,_0xb2eefd){var _0x461e0a=[];var _0x131b7a={'custom_fields':[]};if(_0x268d91['length']>0x0){_['forEach'](_0x268d91,function(_0x178886){if(_['includes']([_0xd5d0('0x33'),'picklist'],_0x178886[_0xd5d0('0x34')])&&_0x178886[_0xd5d0('0x35')]&&!_0x178886[_0xd5d0('0x36')]){_0x131b7a[_0x178886[_0xd5d0('0x35')][_0xd5d0('0x37')]()]=_0x178886[_0xd5d0('0x38')][_0xd5d0('0x2e')]();}else if(_['includes']([_0xd5d0('0x33'),_0xd5d0('0x39')],_0x178886[_0xd5d0('0x34')])&&_0x178886[_0xd5d0('0x3a')]&&_0x178886[_0xd5d0('0x36')]){_0x131b7a['custom_fields']['push']({'id':_0x178886[_0xd5d0('0x3a')],'value':_0x178886[_0xd5d0('0x38')]['toString']()});}else if(_0x178886['type']==='variable'&&_0x178886[_0xd5d0('0x3b')]&&_0x178886[_0xd5d0('0x3a')]&&_0x178886[_0xd5d0('0x36')]){_0xb2eefd[_0x178886[_0xd5d0('0x3b')]]&&_0x131b7a[_0xd5d0('0x19')][_0xd5d0('0x3c')]({'id':_0x178886[_0xd5d0('0x3a')],'value':_0xb2eefd[_0x178886[_0xd5d0('0x3b')]]['toString']()});}else if(_0x178886[_0xd5d0('0x34')]==='customVariable'&&_0x178886[_0xd5d0('0x3d')]&&_0x178886[_0xd5d0('0x3d')][_0xd5d0('0x17')]&&_0x178886[_0xd5d0('0x3a')]&&_0x178886[_0xd5d0('0x36')]){_0xb2eefd[_0x178886[_0xd5d0('0x3d')][_0xd5d0('0x17')]['toLowerCase']()]&&_0x131b7a[_0xd5d0('0x19')][_0xd5d0('0x3c')]({'id':_0x178886['idField'],'value':_0xb2eefd[_0x178886[_0xd5d0('0x3d')]['name'][_0xd5d0('0x37')]()][_0xd5d0('0x2e')]()});}});}return _0x131b7a;}exports[_0xd5d0('0x3e')]=function(_0x111380,_0x23d78c,_0x2b2708,_0x4e795c,_0x5554f0,_0x3fc7d3){var _0x18c20e,_0x479e45;_0x3fc7d3['remoteUri']=intUtil[_0xd5d0('0x3f')](_0x3fc7d3['remoteUri']);_0x3fc7d3[_0xd5d0('0x40')]=intUtil[_0xd5d0('0x3f')](_0x3fc7d3['serverUrl']);if(_0x5554f0&&_0x5554f0[_0xd5d0('0x41')]){logger[_0xd5d0('0xe')](_0xd5d0('0x42'),'Recording\x20is\x20enabled!');_0x23d78c[_0xd5d0('0x43')]=util[_0xd5d0('0x11')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3fc7d3['serverUrl'],_0x23d78c[_0xd5d0('0x44')],md5(_0x23d78c[_0xd5d0('0x44')]));}else{_0x23d78c[_0xd5d0('0x43')]='';}headers[_0xd5d0('0x45')]=getAuth(_0x3fc7d3);return getUser(_0x3fc7d3,_0x4e795c[_0xd5d0('0x23')])[_0xd5d0('0x1f')](function(_0x1682c4){_0x18c20e=_0x1682c4;logger[_0xd5d0('0xe')](_0xd5d0('0x46'),_0x18c20e['id']);return getEndUser(_0x3fc7d3,_0x23d78c[_0xd5d0('0x13')],_0x23d78c[_0xd5d0('0x47')]);})[_0xd5d0('0x1f')](function(_0x1eb7e9){_0x479e45=_0x1eb7e9;logger[_0xd5d0('0xe')](_0xd5d0('0x48'),_0x479e45['id']);return getTicket(_0x3fc7d3,_0x18c20e,_0x479e45,_0x2b2708,_0x23d78c);})['then'](function(_0x5d2166){if(_0x5d2166&&_0x5d2166['id']){logger[_0xd5d0('0xe')](_0xd5d0('0x49'));logger[_0xd5d0('0xe')](_0xd5d0('0x4a'),_0x5d2166['id']);logger['info'](_0xd5d0('0x42'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xd5d0('0x11')](_0xd5d0('0x4b'),_0x4e795c[_0xd5d0('0x17')]),_0xd5d0('0x4c'),{'uri':util[_0xd5d0('0x11')](_0xd5d0('0x4d'),_0x3fc7d3['remoteUri'],_0x5d2166['id'])});}})['catch'](function(_0x2fbf6f){logger[_0xd5d0('0x4e')]('[QUEUE]',JSON[_0xd5d0('0x4f')](_0x2fbf6f));});};exports[_0xd5d0('0x50')]=function(_0x3234a7,_0x2a6082,_0x123ffb,_0x182a64,_0xabcdc3,_0x1263be,_0x400080){var _0x5f3ec8,_0x3af14c;_0x1263be[_0xd5d0('0x1d')]=intUtil[_0xd5d0('0x3f')](_0x1263be[_0xd5d0('0x1d')]);_0x1263be['serverUrl']=intUtil[_0xd5d0('0x3f')](_0x1263be[_0xd5d0('0x40')]);if(_0x400080&&_0x400080[_0xd5d0('0x51')]&&_0x400080['recordingFormat']!==_0xd5d0('0x52')){logger[_0xd5d0('0xe')](_0xd5d0('0x53'),_0xd5d0('0x54'));_0x2a6082[_0xd5d0('0x43')]=util[_0xd5d0('0x11')](_0xd5d0('0x55'),_0x1263be[_0xd5d0('0x40')],_0x2a6082[_0xd5d0('0x44')],md5(_0x2a6082[_0xd5d0('0x44')]));}headers[_0xd5d0('0x45')]=getAuth(_0x1263be);return getUser(_0x1263be,_0x182a64[_0xd5d0('0x23')])['then'](function(_0x5d8926){_0x5f3ec8=_0x5d8926;logger[_0xd5d0('0xe')](_0xd5d0('0x46'),_0x5f3ec8['id']);return getEndUser(_0x1263be,_0x2a6082[_0xd5d0('0x56')],_0x2a6082[_0xd5d0('0x57')]);})[_0xd5d0('0x1f')](function(_0x50921e){_0x3af14c=_0x50921e;logger['info'](_0xd5d0('0x48'),_0x3af14c['id']);return getTicket(_0x1263be,_0x5f3ec8,_0x3af14c,_0x123ffb,_0x2a6082);})[_0xd5d0('0x1f')](function(_0x18b15d){if(_0x18b15d&&_0x18b15d['id']){logger[_0xd5d0('0xe')]('Ticket\x20created!');logger['info'](_0xd5d0('0x4a'),_0x18b15d['id']);logger[_0xd5d0('0xe')]('[OUTBOUND]',_0xd5d0('0x58'));emit(util[_0xd5d0('0x11')]('user:%s',_0x182a64['name']),_0xd5d0('0x4c'),{'uri':util[_0xd5d0('0x11')](_0xd5d0('0x4d'),_0x1263be[_0xd5d0('0x1d')],_0x18b15d['id'])});}})[_0xd5d0('0x59')](function(_0x3e4563){logger[_0xd5d0('0x4e')](_0xd5d0('0x53'),JSON[_0xd5d0('0x4f')](_0x3e4563));});};exports[_0xd5d0('0x5a')]=function(_0x34ae94,_0x26d644,_0xb3cb82,_0x59df7f,_0x1e91a6,_0x524e28){var _0x10e5b1,_0x162e75;_0x524e28['remoteUri']=intUtil[_0xd5d0('0x3f')](_0x524e28[_0xd5d0('0x1d')]);_0x524e28[_0xd5d0('0x40')]=intUtil[_0xd5d0('0x3f')](_0x524e28[_0xd5d0('0x40')]);if(_0x1e91a6&&_0x1e91a6[_0xd5d0('0x41')]){logger[_0xd5d0('0xe')]('['+_0x26d644[_0xd5d0('0x5b')][_0xd5d0('0x5c')]()+']',_0xd5d0('0x54'));_0x26d644['recordingURL']=util[_0xd5d0('0x11')](_0xd5d0('0x55'),_0x524e28[_0xd5d0('0x40')],_0x26d644[_0xd5d0('0x44')],md5(_0x26d644['uniqueid']));}else{_0x26d644[_0xd5d0('0x43')]='';}headers[_0xd5d0('0x45')]=getAuth(_0x524e28);return getUser(_0x524e28,'')[_0xd5d0('0x1f')](function(_0x2eec77){_0x10e5b1=_0x2eec77;logger[_0xd5d0('0xe')]('The\x20User\x20ID\x20is:',_0x10e5b1['id']);return getEndUser(_0x524e28,_0x26d644[_0xd5d0('0x13')],_0x26d644['calleridnum']);})['then'](function(_0x1481a1){_0x162e75=_0x1481a1;logger[_0xd5d0('0xe')](_0xd5d0('0x48'),_0x162e75['id']);return getTicket(_0x524e28,_0x10e5b1,_0x162e75,_0xb3cb82,_0x26d644);})[_0xd5d0('0x1f')](function(_0x239aca){if(_0x239aca){logger[_0xd5d0('0xe')](_0xd5d0('0x49'));logger['info'](_0xd5d0('0x4a'),_0x239aca['id']);}})[_0xd5d0('0x59')](function(_0x11654c){logger[_0xd5d0('0x4e')]('['+_0x26d644[_0xd5d0('0x5b')][_0xd5d0('0x5c')]()+']',JSON['stringify'](_0x11654c));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff